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Account Manager/Sales Support
Search Saltaire, Yorkshire
Account Manager / Sales Support - Office Interiors Salary: 30,000 - 35,000 + Bonus/Commission Location: Bradford, BD17 Hours: Mon-Fri, 37.5 hours per week Type: Full-time, permanent Role Overview: To support a Director within the Office Interiors Group by managing and converting inbound (warm) enquiries, maintaining client relationships, and coordinating projects from initial enquiry through to handover. The role is focused on client service, enquiry management, and internal coordination rather than cold business development. The Key Responsibilities of the Account Manager/Sales Support: Director & Sales Support Act as the day-to-day sales and client support for one Director Manage the Director's enquiries, follow-ups, and client communications Prepare meeting notes, proposals, quotations, and presentations Ensure timely responses to all incoming enquiries and client requests Enquiry & Account Handling (Warm Leads) Manage and qualify inbound enquiries from existing clients, referrals, and marketing activity Act as the primary point of contact for clients once an enquiry is received Maintain regular contact with clients to progress enquiries through to order Support repeat business and account retention Client Liaison Build strong working relationships with clients, consultants, and suppliers Arrange and attend client meetings, showroom visits, and site visits as required Ensure a professional and consistent client experience throughout the process Handle day-to-day client queries efficiently and proactively Project & Internal Coordination Liaise with design, estimating, procurement, and project teams Ensure client briefs and requirements are clearly communicated internally Track project progress and keep clients informed Assist with handovers, aftercare, and post-project follow-up Commercial & Administration Assist with pricing, quotations, and order processing Maintain CRM records and enquiry tracking Support sales reporting and pipeline management Ensure documentation is accurate and up to date The Key Skills & Experience of the Account Manager/Sales Support: Essential Experience in an Account Manager, Sales Support, or Client Services role Background in office interiors, commercial furniture, fit-out, or a related sector Strong organisational and administrative skills Excellent communication and client-handling ability Comfortable managing multiple enquiries and priorities Proficient in MS Office (Word, Excel, Outlook) Desirable Experience supporting a senior Director or leadership role Knowledge of office interiors or commercial fit-out processes CRM system experience Understanding of project-based sales Personal Attributes Highly organised and detail-focused Proactive and dependable Calm and professional under pressure Team-oriented with a supportive mindset Customer-focused and solutions-driven Package Competitive basic salary - entirely based on experience Bonus linked to profit and conversions Pension scheme Career development within a growing interiors group Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Jan 12, 2026
Full time
Account Manager / Sales Support - Office Interiors Salary: 30,000 - 35,000 + Bonus/Commission Location: Bradford, BD17 Hours: Mon-Fri, 37.5 hours per week Type: Full-time, permanent Role Overview: To support a Director within the Office Interiors Group by managing and converting inbound (warm) enquiries, maintaining client relationships, and coordinating projects from initial enquiry through to handover. The role is focused on client service, enquiry management, and internal coordination rather than cold business development. The Key Responsibilities of the Account Manager/Sales Support: Director & Sales Support Act as the day-to-day sales and client support for one Director Manage the Director's enquiries, follow-ups, and client communications Prepare meeting notes, proposals, quotations, and presentations Ensure timely responses to all incoming enquiries and client requests Enquiry & Account Handling (Warm Leads) Manage and qualify inbound enquiries from existing clients, referrals, and marketing activity Act as the primary point of contact for clients once an enquiry is received Maintain regular contact with clients to progress enquiries through to order Support repeat business and account retention Client Liaison Build strong working relationships with clients, consultants, and suppliers Arrange and attend client meetings, showroom visits, and site visits as required Ensure a professional and consistent client experience throughout the process Handle day-to-day client queries efficiently and proactively Project & Internal Coordination Liaise with design, estimating, procurement, and project teams Ensure client briefs and requirements are clearly communicated internally Track project progress and keep clients informed Assist with handovers, aftercare, and post-project follow-up Commercial & Administration Assist with pricing, quotations, and order processing Maintain CRM records and enquiry tracking Support sales reporting and pipeline management Ensure documentation is accurate and up to date The Key Skills & Experience of the Account Manager/Sales Support: Essential Experience in an Account Manager, Sales Support, or Client Services role Background in office interiors, commercial furniture, fit-out, or a related sector Strong organisational and administrative skills Excellent communication and client-handling ability Comfortable managing multiple enquiries and priorities Proficient in MS Office (Word, Excel, Outlook) Desirable Experience supporting a senior Director or leadership role Knowledge of office interiors or commercial fit-out processes CRM system experience Understanding of project-based sales Personal Attributes Highly organised and detail-focused Proactive and dependable Calm and professional under pressure Team-oriented with a supportive mindset Customer-focused and solutions-driven Package Competitive basic salary - entirely based on experience Bonus linked to profit and conversions Pension scheme Career development within a growing interiors group Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Forward Assist Recruitment
Project Manager
Forward Assist Recruitment Nottingham, Nottinghamshire
Job Title : Project Manager Job Location : HYBRID Nottingham/Home Based Our client is an Independent Security Systems Integrator, with expertise built over four decades delivering security solutions for high-security, public space, transport, and infrastructure projects throughout the UK and Ireland. About the Role: Working in collaboration with the sales, service, and commercial functions, you will effectively manage a range of implementation projects from inception through to close-out to agreed quality, time and cost criteria. Projects will vary in size and scope so you should be equally comfortable and effective working as lead or part of a larger project team Their clients come from four distinct sectors: high security (government, CNI, utilities etc), police, local government and commercial. You should therefore be prepared to work within any or all of these markets although you may have built your experience to date primarily in one area. Given the size and nature of the clients we support, you will be able to demonstrate construction industry contracting practices (NEC3/4 /JCT frameworks) and will have strong project planning and resource management skills. Importantly, you will be able to interface with a wide range of people from senior client representatives to suppliers, to other contracting organisations. Their relationships with clients are increasingly direct but they also work through primary contracting partners so you will be at ease with both. Your main activities will be the management of on-site installation and commissioning engineering resources to achieve the in-scope contracted requirements and the development and maintenance of an agreed schedule of works with the client and other contracting parties. You will work closely with the Technical Design team to ensure accurate interpretation and delivery of agreed programmes. You will also take responsibility for the preparation of purchase requisitions to procure materials required on-site as well as contracted resource to deliver and complete programmes. Duties & Responsibilities Delivery of assigned projects to agreed quality, time and cost criteria. Management of multiple projects in a matrix organisation environment. Lead the assigned project team to achieve successful project outcomes. Development and maintenance of project scope definitions, plans and schedules, including the identification of resource requirements. Identification and management of project risks (threats and opportunities). Management of change technical and commercial. Preparation and delivery of management/progress reports to senior management and clients (as appropriate), to agreed schedules. Identification of recovery plans in event of adverse project variances to recover project predicted outturn. Preparation of purchase requisitions to procure materials for projects managed. Providing support to business winning team, as required. Support the business continuous improvement initiatives through, for example, contributing to learning from experience activities. Qualifications & Experience 3+ years experience successfully managing multiple projects in multi-client environments with significant client-facing exposure. Experience of mid technology companies (SMEs) experience of security / telecoms / electronics /technology industries advantageous. Good grounding in project management principles (i.e. APM Level D , preferred, PMI, PRINCE2 Practitioner) with formal life cycle management experience. Excellent commercial awareness knowledge of JCT/NEC3/4 Contract frameworks advantageous. Ability to develop appropriate relationships with internal and external stakeholders. Excellent communication skills in written, spoken and through presentations. Can do attitude. Demonstrable commitment to developing others to raise the capabilities and performance of the business. Good IT skills proficiency with Microsoft Office and Microsoft Project as a minimum. Eligibility for Employment in the UK In accordance with current legislative requirements within the UK, any successful applicant must produce verification of their eligibility to live and work in the UK. Such verification should be taken in advance of the employment start date, and the applicant will be unable to start in their role until this has been received by the company. Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Jan 12, 2026
Full time
Job Title : Project Manager Job Location : HYBRID Nottingham/Home Based Our client is an Independent Security Systems Integrator, with expertise built over four decades delivering security solutions for high-security, public space, transport, and infrastructure projects throughout the UK and Ireland. About the Role: Working in collaboration with the sales, service, and commercial functions, you will effectively manage a range of implementation projects from inception through to close-out to agreed quality, time and cost criteria. Projects will vary in size and scope so you should be equally comfortable and effective working as lead or part of a larger project team Their clients come from four distinct sectors: high security (government, CNI, utilities etc), police, local government and commercial. You should therefore be prepared to work within any or all of these markets although you may have built your experience to date primarily in one area. Given the size and nature of the clients we support, you will be able to demonstrate construction industry contracting practices (NEC3/4 /JCT frameworks) and will have strong project planning and resource management skills. Importantly, you will be able to interface with a wide range of people from senior client representatives to suppliers, to other contracting organisations. Their relationships with clients are increasingly direct but they also work through primary contracting partners so you will be at ease with both. Your main activities will be the management of on-site installation and commissioning engineering resources to achieve the in-scope contracted requirements and the development and maintenance of an agreed schedule of works with the client and other contracting parties. You will work closely with the Technical Design team to ensure accurate interpretation and delivery of agreed programmes. You will also take responsibility for the preparation of purchase requisitions to procure materials required on-site as well as contracted resource to deliver and complete programmes. Duties & Responsibilities Delivery of assigned projects to agreed quality, time and cost criteria. Management of multiple projects in a matrix organisation environment. Lead the assigned project team to achieve successful project outcomes. Development and maintenance of project scope definitions, plans and schedules, including the identification of resource requirements. Identification and management of project risks (threats and opportunities). Management of change technical and commercial. Preparation and delivery of management/progress reports to senior management and clients (as appropriate), to agreed schedules. Identification of recovery plans in event of adverse project variances to recover project predicted outturn. Preparation of purchase requisitions to procure materials for projects managed. Providing support to business winning team, as required. Support the business continuous improvement initiatives through, for example, contributing to learning from experience activities. Qualifications & Experience 3+ years experience successfully managing multiple projects in multi-client environments with significant client-facing exposure. Experience of mid technology companies (SMEs) experience of security / telecoms / electronics /technology industries advantageous. Good grounding in project management principles (i.e. APM Level D , preferred, PMI, PRINCE2 Practitioner) with formal life cycle management experience. Excellent commercial awareness knowledge of JCT/NEC3/4 Contract frameworks advantageous. Ability to develop appropriate relationships with internal and external stakeholders. Excellent communication skills in written, spoken and through presentations. Can do attitude. Demonstrable commitment to developing others to raise the capabilities and performance of the business. Good IT skills proficiency with Microsoft Office and Microsoft Project as a minimum. Eligibility for Employment in the UK In accordance with current legislative requirements within the UK, any successful applicant must produce verification of their eligibility to live and work in the UK. Such verification should be taken in advance of the employment start date, and the applicant will be unable to start in their role until this has been received by the company. Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Deekay Technical Recruitment
BUSINESS CHANGE MANAGER
Deekay Technical Recruitment
Job Summary The current operational environment for the Counter Terrorism Policing Headquarters (CTPHQ) is dynamic, and CT Policing must continually respond to the threat faced, therefore change is at the heart of CT. Working within CTPHQ, the Business Change Manager (BCM) is part of the Change Pillar. The Change Pillar within CTPHQ is responsible for overseeing change activity across the CT Network The BCM role supports the delivery of change in the CTP Network by applying the Business Change framework, tools and methodology to help the business to understand, prepare, adopt and embed change. By strategically engaging with our people and taking them on the transformational journey with us, we ensure that any disruption is minimised and the benefits are maximised. Role Position within CTPHQ Change Pillar The Change Pillar manages the delivery of the Counter Terrorism (CT) Policing Change Portfolio to meet our strategic objectives. It is split into 4 teams; Portfolio Office (PfMO), Change Assurance and Standards, Business Change, Project and Programme Management (PPM) and Business Design. The BCM works within the Business Change Team which provides change management support to the programmes and projects in the CTP Change Portfolio, and also to complex projects within the Technology Portfolio. There are a number of permanent Business Change Manager (BCM) roles, supplemented by a number of temporary contract resources- these BCMs will be line managed by the Business Change Leads, who will also be responsible for supporting personal development of permanent staff. The BCMs will be expected to work at both programme and project level, and will support and guide Regional Change Managers (RCMs) working in operational CT commands in the application of business change to projects that they are managing within their regions. Job Purpose The purpose of this role is to provide change management support, training, guidance and assurance to deliver change in a way that minimises disruption to operational delivery, build capabilities and realise benefits. Key Responsibilities The role will involve full/part-time deployment to manage business change on specific programmes/projects, which may come with a requirement to travel to regional CT(I)Us across England and Wales to engage with and support the Regional Change Teams. The role will also be expected to contribute to development and maintenance of the Business Change Centre of Excellence i.e. continuous improvement of framework, methodology, tools and templates, taking into account lessons learned from using these, plus advice and guidance to others. The key responsibilities of the BCM are to support the Business Change Leads and/or Project/Programme Managers in delivering effective business change interventions to realise benefits across the national CT Network, by: Utilising the business change framework, toolkit, templates and approaches, and contributing to continuous improvement of these. Ensuring rigorous, objective business change documents (e.g. change impact and readiness assessments, stakeholder analysis and mapping, communication and engagement plans, benefit realisation plans) are created and updated, recommending and delivering interventions to mitigate any negative implications and ensuring all benefits are identified and realised. Developing business change solutions or interventions to help overcome potential barriers, improve performance and ensure the smooth delivery of the programme / projects objectives. Effectively capturing and sharing insight and views from a diverse range of change stakeholders to ensure understanding of any barriers to new ways of working and thus better embedding of changes. Support the Business Change Leads to manage and develop the national Change Network and/or other required and agreed change mechanisms with CT operational colleagues (senior leaders and management team members who are business change owners ) across the country, in order to ensure business change is understood, planned, communicated, implemented and managed effectively. Considering and mitigating for the cumulative impact on business areas implementing the change (culture, structure, services and morale), and escalate these trends / issues to the Business Change Lead. Working with Regional Change Teams to build their change management capability and to facilitate the use of consistent Business Change tools and techniques to ensure that change is managed effectively at regional level. Working with HR and Communications colleagues to ensure that the people impacts of change are understood and that change messaging is aligned across the Portfolio and the network. Working with the Benefits Manager to ensure business change interventions are identified and addressed to help realise benefits across the national CT Portfolio. Working with Business Design to ensure that design is realistically deliverable from a business perspective and that the Change Network are engaged in business assurance of regional design where appropriate. Actively engaging and coaching those responsible for delivery of programmes and projects in the application of good change management and encouraging an inclusive working culture. Providing business change input into all governance documents including business cases, CCRs, status reports etc to ensure successful and timely programme/project delivery. The Business Change Managers will need to work as part of one or more programme/project teams to understand the impacts of change on the business, assessing feasibility of different solutions, and that business change activities are fully understood and incorporated into the implementation plan. They will also need to work closely with: Other members of staff within Portfolio and Change Management, especially the Benefits Team, and with relevant staff working on Benefits Management within programme/project teams, to create and implement benefits realisation plans. The CT Change Network, i.e. Regional Change Teams, to ensure that they have the required project information, skills and capability to manage change within their regions, and that the cumulative impact of change at regional level is understood and managed. Supplier Business Change resources working within programme/project teams, to ensure that the business change approach aligns to the Portfolio methodology and that they are engaging appropriately with the CT Change Network. HR and Communications colleagues within CTPHQ to collectively manage the people impacts of business change across the CT Network. Business Design, to ensure that any designs are realistically deliverable from a business perspective and that the CT Change Network is engaged in the business assurance of design where appropriate. Skills Use information to judge business change to support effective decision-making. Ability to provide effective challenge to support delivery of business change management. Ability to support people with limited knowledge of effective business change management. Exceptional planning and organisational skills, and able to meet demanding deadlines in a pressured environment. Good interpersonal skills with the ability to work effectively and tactfully with people at all levels. Good facilitation skills, with the ability to elicit information and agreement from audiences of varying backgrounds. Good communication skills, both verbal and written, across all levels including stakeholder engagement skills. Ability to work unsupervised and as part of a team. Self-starter, confident and capable of working both independently and collaboratively to tight deadlines with plenty of initiative. Strong IT skills in the use of Microsoft products, especially MS Word and PowerPoint. Essential Experience Experience of facilitating groups, balancing conflicting opinions, resolving disputes and building consensus as necessary. Experience of listening and understanding to the needs and experiences of customers and using these to develop solutions or interventions to improve performance and achieve organisational outcomes. Experience of business change - including planning, managing and implementing change delivered by projects/programmes/portfolios. Experience at supporting the management of organisational change blockers and issues to resolution. Desirable Experience Knowledge of CT Policing including London (MPS), National (UK Force wide) and international responsibilities. Previous experience of working in (local) government, a security agency or policing is desirable. Qualifications Essential: Prosci Practitioner (to be completed within first 6 months, if not already held) APMG Change Management: Practitioner (to be completed after 12-18 months, if not already held) Desirable: Managing Successful Programmes: Foundation APMG Agile Change Agent APMG Managing Benefits: Foundation Vetting Minimum SC Clearance. Candidates must hold or be prepared to undergo National Security Vetting Security Check (enhanced) SCe level, with a willingness to undergo Developed Vetting (DV) once in post, if required
Jan 12, 2026
Contractor
Job Summary The current operational environment for the Counter Terrorism Policing Headquarters (CTPHQ) is dynamic, and CT Policing must continually respond to the threat faced, therefore change is at the heart of CT. Working within CTPHQ, the Business Change Manager (BCM) is part of the Change Pillar. The Change Pillar within CTPHQ is responsible for overseeing change activity across the CT Network The BCM role supports the delivery of change in the CTP Network by applying the Business Change framework, tools and methodology to help the business to understand, prepare, adopt and embed change. By strategically engaging with our people and taking them on the transformational journey with us, we ensure that any disruption is minimised and the benefits are maximised. Role Position within CTPHQ Change Pillar The Change Pillar manages the delivery of the Counter Terrorism (CT) Policing Change Portfolio to meet our strategic objectives. It is split into 4 teams; Portfolio Office (PfMO), Change Assurance and Standards, Business Change, Project and Programme Management (PPM) and Business Design. The BCM works within the Business Change Team which provides change management support to the programmes and projects in the CTP Change Portfolio, and also to complex projects within the Technology Portfolio. There are a number of permanent Business Change Manager (BCM) roles, supplemented by a number of temporary contract resources- these BCMs will be line managed by the Business Change Leads, who will also be responsible for supporting personal development of permanent staff. The BCMs will be expected to work at both programme and project level, and will support and guide Regional Change Managers (RCMs) working in operational CT commands in the application of business change to projects that they are managing within their regions. Job Purpose The purpose of this role is to provide change management support, training, guidance and assurance to deliver change in a way that minimises disruption to operational delivery, build capabilities and realise benefits. Key Responsibilities The role will involve full/part-time deployment to manage business change on specific programmes/projects, which may come with a requirement to travel to regional CT(I)Us across England and Wales to engage with and support the Regional Change Teams. The role will also be expected to contribute to development and maintenance of the Business Change Centre of Excellence i.e. continuous improvement of framework, methodology, tools and templates, taking into account lessons learned from using these, plus advice and guidance to others. The key responsibilities of the BCM are to support the Business Change Leads and/or Project/Programme Managers in delivering effective business change interventions to realise benefits across the national CT Network, by: Utilising the business change framework, toolkit, templates and approaches, and contributing to continuous improvement of these. Ensuring rigorous, objective business change documents (e.g. change impact and readiness assessments, stakeholder analysis and mapping, communication and engagement plans, benefit realisation plans) are created and updated, recommending and delivering interventions to mitigate any negative implications and ensuring all benefits are identified and realised. Developing business change solutions or interventions to help overcome potential barriers, improve performance and ensure the smooth delivery of the programme / projects objectives. Effectively capturing and sharing insight and views from a diverse range of change stakeholders to ensure understanding of any barriers to new ways of working and thus better embedding of changes. Support the Business Change Leads to manage and develop the national Change Network and/or other required and agreed change mechanisms with CT operational colleagues (senior leaders and management team members who are business change owners ) across the country, in order to ensure business change is understood, planned, communicated, implemented and managed effectively. Considering and mitigating for the cumulative impact on business areas implementing the change (culture, structure, services and morale), and escalate these trends / issues to the Business Change Lead. Working with Regional Change Teams to build their change management capability and to facilitate the use of consistent Business Change tools and techniques to ensure that change is managed effectively at regional level. Working with HR and Communications colleagues to ensure that the people impacts of change are understood and that change messaging is aligned across the Portfolio and the network. Working with the Benefits Manager to ensure business change interventions are identified and addressed to help realise benefits across the national CT Portfolio. Working with Business Design to ensure that design is realistically deliverable from a business perspective and that the Change Network are engaged in business assurance of regional design where appropriate. Actively engaging and coaching those responsible for delivery of programmes and projects in the application of good change management and encouraging an inclusive working culture. Providing business change input into all governance documents including business cases, CCRs, status reports etc to ensure successful and timely programme/project delivery. The Business Change Managers will need to work as part of one or more programme/project teams to understand the impacts of change on the business, assessing feasibility of different solutions, and that business change activities are fully understood and incorporated into the implementation plan. They will also need to work closely with: Other members of staff within Portfolio and Change Management, especially the Benefits Team, and with relevant staff working on Benefits Management within programme/project teams, to create and implement benefits realisation plans. The CT Change Network, i.e. Regional Change Teams, to ensure that they have the required project information, skills and capability to manage change within their regions, and that the cumulative impact of change at regional level is understood and managed. Supplier Business Change resources working within programme/project teams, to ensure that the business change approach aligns to the Portfolio methodology and that they are engaging appropriately with the CT Change Network. HR and Communications colleagues within CTPHQ to collectively manage the people impacts of business change across the CT Network. Business Design, to ensure that any designs are realistically deliverable from a business perspective and that the CT Change Network is engaged in the business assurance of design where appropriate. Skills Use information to judge business change to support effective decision-making. Ability to provide effective challenge to support delivery of business change management. Ability to support people with limited knowledge of effective business change management. Exceptional planning and organisational skills, and able to meet demanding deadlines in a pressured environment. Good interpersonal skills with the ability to work effectively and tactfully with people at all levels. Good facilitation skills, with the ability to elicit information and agreement from audiences of varying backgrounds. Good communication skills, both verbal and written, across all levels including stakeholder engagement skills. Ability to work unsupervised and as part of a team. Self-starter, confident and capable of working both independently and collaboratively to tight deadlines with plenty of initiative. Strong IT skills in the use of Microsoft products, especially MS Word and PowerPoint. Essential Experience Experience of facilitating groups, balancing conflicting opinions, resolving disputes and building consensus as necessary. Experience of listening and understanding to the needs and experiences of customers and using these to develop solutions or interventions to improve performance and achieve organisational outcomes. Experience of business change - including planning, managing and implementing change delivered by projects/programmes/portfolios. Experience at supporting the management of organisational change blockers and issues to resolution. Desirable Experience Knowledge of CT Policing including London (MPS), National (UK Force wide) and international responsibilities. Previous experience of working in (local) government, a security agency or policing is desirable. Qualifications Essential: Prosci Practitioner (to be completed within first 6 months, if not already held) APMG Change Management: Practitioner (to be completed after 12-18 months, if not already held) Desirable: Managing Successful Programmes: Foundation APMG Agile Change Agent APMG Managing Benefits: Foundation Vetting Minimum SC Clearance. Candidates must hold or be prepared to undergo National Security Vetting Security Check (enhanced) SCe level, with a willingness to undergo Developed Vetting (DV) once in post, if required
Risk Manager - Customer Operations
Capital One UK Nottingham, Nottinghamshire
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 12, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Risk Manager - Customer Operations
Capital One UK Nottingham, Nottinghamshire
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 12, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
BDO UK
Business Restructuring Senior Manager
BDO UK Rawdon, Leeds
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Join us as a Senior Manager in our Business Restructuring team, where your focus will be primarily on proactively managing advisory assignments. You'll manage complex client engagements, whilst supporting junior colleagues to ensure they grow and succeed. Alongside this you will continue to develop your existing relevant technical and accountancy knowledge through on-the-job experience and a variety of training opportunities. In addition, there are a range of opportunities to become involved in business development initiatives. This role is responsible to a designated director or partner on specific cases and ultimately to a dedicated people manager. The Business Restructuring team works on a wide variety of dynamic projects and the candidate will receive exposure to a large number of assignments. This is an exciting opportunity for anyone looking for a constant variety of unique challenges. What We're Looking For: Relevant professional qualification (ICAEW/ACCA, and an insolvency qualification is a plus but not essential). A demonstrable track record at Manager/Senior Manager level. Strong working knowledge of Excel, PowerPoint. Excellent written and numerical skills. Good organisational skills to manage your time effectively. Willingness to learn and embrace new challenges. Self-motivated and enthusiastic team player. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jan 12, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Join us as a Senior Manager in our Business Restructuring team, where your focus will be primarily on proactively managing advisory assignments. You'll manage complex client engagements, whilst supporting junior colleagues to ensure they grow and succeed. Alongside this you will continue to develop your existing relevant technical and accountancy knowledge through on-the-job experience and a variety of training opportunities. In addition, there are a range of opportunities to become involved in business development initiatives. This role is responsible to a designated director or partner on specific cases and ultimately to a dedicated people manager. The Business Restructuring team works on a wide variety of dynamic projects and the candidate will receive exposure to a large number of assignments. This is an exciting opportunity for anyone looking for a constant variety of unique challenges. What We're Looking For: Relevant professional qualification (ICAEW/ACCA, and an insolvency qualification is a plus but not essential). A demonstrable track record at Manager/Senior Manager level. Strong working knowledge of Excel, PowerPoint. Excellent written and numerical skills. Good organisational skills to manage your time effectively. Willingness to learn and embrace new challenges. Self-motivated and enthusiastic team player. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
SKY
Senior ML Engineer
SKY
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Lead Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis. Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets. Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance. Experimentation: Lead the design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement. Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance. Advanced proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe). Experience with high-volume data processing and real-time streaming architectures. Strong understanding of recommendation system design and personalisation algorithms. Familiarity with Generative AI and its applications in production settings. Exceptional communication and analytical problem-solving skills. Proven successful experience in mentoring less experienced engineers to improve their technical skills A Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Jan 12, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Lead Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis. Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets. Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance. Experimentation: Lead the design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement. Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance. Advanced proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe). Experience with high-volume data processing and real-time streaming architectures. Strong understanding of recommendation system design and personalisation algorithms. Familiarity with Generative AI and its applications in production settings. Exceptional communication and analytical problem-solving skills. Proven successful experience in mentoring less experienced engineers to improve their technical skills A Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Michael Page
P2P Manager
Michael Page Knowsley, Merseyside
This is a newly created P2P Manager role offering the opportunity to build, shape and lead an end-to-end Purchase to Pay function within a large, fast-growing business. It's an ideal opportunity for someone who wants visibility, influence and the chance to add real value while developing their career in a business that is investing heavily in its people and infrastructure. Client Details Our client is a people centric business who are well established and currently in an exciting phase of rapid growth and transformation. With significant investment, a strong leadership team and ambitious long-term plans, the business is evolving its internal infrastructure to support scale, efficiency and best practice across all functions Description This is a rare opportunity to step into a newly created role where you can truly make your mark and shape how things are done. You'll have visibility, influence and the backing to build a best-in-class Purchase to Pay function that grows with the business. As P2P Manager, you will take ownership of the end-to-end Purchase to Pay process, playing a pivotal role in driving structure, control and continuous improvement across the function. This is not a "steady state" role - it's designed for someone who enjoys building, optimising and adding value in a fast-moving environment. You'll work closely with senior stakeholders across finance and the wider business to ensure processes are robust, scalable and aligned with growth plans. From reviewing and enhancing controls, to improving systems, workflows and team capability, this role offers genuine scope to influence how the finance function operates as the business continues to expand. This is an opportunity to step into a visible role where your ideas will be welcomed, your expertise valued, and your impact felt. Profile The successful candidate will be an experienced P2P or AP leader who thrives in a growing, evolving environment. You'll bring a strong understanding of end-to-end P2P processes, along with the confidence to challenge, improve and embed best practice. To be successful in this role, you will: Have proven experience managing Purchase to Pay or Accounts Payable functions Be comfortable working in change and helping to shape new processes Bring a proactive, solutions-focused mindset Be confident engaging with stakeholders at all levels Enjoy developing people, processes and systems Take pride in building a function that adds real commercial value This role will suit someone who enjoys autonomy, takes ownership, and wants to leave a lasting legacy within a growing business. Job Offer Competitive salary dependent on salary Permanent role in the property industry, based in Liverpool. Opportunity to contribute to a medium-sized organisation with a strong presence in its field. If you have the skills and expertise to excel as a P2P Manager, we encourage you to apply and take the next step in your career.
Jan 12, 2026
Full time
This is a newly created P2P Manager role offering the opportunity to build, shape and lead an end-to-end Purchase to Pay function within a large, fast-growing business. It's an ideal opportunity for someone who wants visibility, influence and the chance to add real value while developing their career in a business that is investing heavily in its people and infrastructure. Client Details Our client is a people centric business who are well established and currently in an exciting phase of rapid growth and transformation. With significant investment, a strong leadership team and ambitious long-term plans, the business is evolving its internal infrastructure to support scale, efficiency and best practice across all functions Description This is a rare opportunity to step into a newly created role where you can truly make your mark and shape how things are done. You'll have visibility, influence and the backing to build a best-in-class Purchase to Pay function that grows with the business. As P2P Manager, you will take ownership of the end-to-end Purchase to Pay process, playing a pivotal role in driving structure, control and continuous improvement across the function. This is not a "steady state" role - it's designed for someone who enjoys building, optimising and adding value in a fast-moving environment. You'll work closely with senior stakeholders across finance and the wider business to ensure processes are robust, scalable and aligned with growth plans. From reviewing and enhancing controls, to improving systems, workflows and team capability, this role offers genuine scope to influence how the finance function operates as the business continues to expand. This is an opportunity to step into a visible role where your ideas will be welcomed, your expertise valued, and your impact felt. Profile The successful candidate will be an experienced P2P or AP leader who thrives in a growing, evolving environment. You'll bring a strong understanding of end-to-end P2P processes, along with the confidence to challenge, improve and embed best practice. To be successful in this role, you will: Have proven experience managing Purchase to Pay or Accounts Payable functions Be comfortable working in change and helping to shape new processes Bring a proactive, solutions-focused mindset Be confident engaging with stakeholders at all levels Enjoy developing people, processes and systems Take pride in building a function that adds real commercial value This role will suit someone who enjoys autonomy, takes ownership, and wants to leave a lasting legacy within a growing business. Job Offer Competitive salary dependent on salary Permanent role in the property industry, based in Liverpool. Opportunity to contribute to a medium-sized organisation with a strong presence in its field. If you have the skills and expertise to excel as a P2P Manager, we encourage you to apply and take the next step in your career.
Staffline
MEH Security Risk Manager - Hinkley Point C
Staffline
Closing date for applications - 18th January 2026. Great opportunity to work as a MEH Security Risk Manager on our prestigious contract at Hinkley Point C in Somerset. Location: Bridgwater Hours: 45 hours per week contract hours to suit business needs with expectation to be flexible. Ability to work early, late and nights or weekends if required. Pay rate: £24.35 per hour Your Time at Work The MEH Security Risk Manager is employed as the Security Responsible Person (SRP), for the MEH Alliance on Hinkley Point C Nuclear New Build (NNB) project. The MEH Security Risk Manager is responsible for championing a robust security culture within the MEH Alliance and implementing security risk mitigating measures designed to negate the impact of adversarial risks towards MEH Alliance project assets, people, property and information. Key Responsibilities: - The MEH Security Risk Manager is responsible for creating and delivering a robust security culture within the MEH Alliance HPC project scope. Supported with positive workforce engagement at inductions, set to work briefs and information literature - Take an integral role within the HPC Construction Security Risk Management Team - Update and implement security mitigations captured within the MEH Security Management Plan (SMP) - Identify and manage adversarial security risks within the MEH Alliance areas of responsibility, utilising the HPC Security Vulnerability Assessment and Adversarial Risk Assessment Tool processes - Produce comprehensive Security Vulnerability Assessments (SVA) of MEH platforms, storage and work area in collaboration with the NNB Security Risk Management Team. - Highlight and report identified adverse security trends to senior MEH management - Collaborate with the NNB Construction Security Manager for additional physical and technical security measures (CCTV, Access Controls & Physical Protection Systems) - Have an awareness and understanding of the ONR Fundamental Security Principles (FSyP) and Physical Protection Systems (PPS). Including determining the categorisation of assets, equipment and materials exposure to theft, malicious damage and sabotage - Participate in the HPC Security Special Interest Group (SIG), engaging with other HPC Tier Security Management (SRP's) - Review and where appropriate amend MEH Physical Key Management and door access code systems, including routine assurance and changing of codes - Conduct and record MEH security assurance activities, including platform, work and offsite storage visits Key Skills & Competencies: - Desirable - knowledge of the HPC project policies, procedures and processes - Attention to detail when producing written security reports and documentation - Ability to project manage multiple security projects within the construction area - Relationship building skills and ability to interact with T1 security managers - Ability to confidently deliver security briefings/presentations to MEH personnel. - Ability to deliver proportionate security solutions. - Ability to manage and work within a small, close-knit team - Ability to operate in diverse and challenging environments - Strength of character to challenge poor security and personal behaviours - IT proficient Preferred Experience: - A security professional with prior experience gained in a corporate, Critical National Infrastructure, police, or military environment - Experience of construction activities or large infrastructure projects - L4 Security Risk Management - Level 5 or above Security Management Qualified (preferred but not essential) Specific Occupational Requirements: - SIA licence - Physical intervention qualified - Ability to pass and hold national security clearance vetting - Produce a five-year verifiable work history Key Information and Benefits - Permanent Contract - 252 hours (28 days per annum, inclusive of bank holidays) pro rota - G4S National Pensions Scheme - Dell, Vodafone and O2 discounts - Perks at Work (national discount scheme) - Health Saturday Fund (health cash plan for you and your family) G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! Job Ref: G229 About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Jan 12, 2026
Full time
Closing date for applications - 18th January 2026. Great opportunity to work as a MEH Security Risk Manager on our prestigious contract at Hinkley Point C in Somerset. Location: Bridgwater Hours: 45 hours per week contract hours to suit business needs with expectation to be flexible. Ability to work early, late and nights or weekends if required. Pay rate: £24.35 per hour Your Time at Work The MEH Security Risk Manager is employed as the Security Responsible Person (SRP), for the MEH Alliance on Hinkley Point C Nuclear New Build (NNB) project. The MEH Security Risk Manager is responsible for championing a robust security culture within the MEH Alliance and implementing security risk mitigating measures designed to negate the impact of adversarial risks towards MEH Alliance project assets, people, property and information. Key Responsibilities: - The MEH Security Risk Manager is responsible for creating and delivering a robust security culture within the MEH Alliance HPC project scope. Supported with positive workforce engagement at inductions, set to work briefs and information literature - Take an integral role within the HPC Construction Security Risk Management Team - Update and implement security mitigations captured within the MEH Security Management Plan (SMP) - Identify and manage adversarial security risks within the MEH Alliance areas of responsibility, utilising the HPC Security Vulnerability Assessment and Adversarial Risk Assessment Tool processes - Produce comprehensive Security Vulnerability Assessments (SVA) of MEH platforms, storage and work area in collaboration with the NNB Security Risk Management Team. - Highlight and report identified adverse security trends to senior MEH management - Collaborate with the NNB Construction Security Manager for additional physical and technical security measures (CCTV, Access Controls & Physical Protection Systems) - Have an awareness and understanding of the ONR Fundamental Security Principles (FSyP) and Physical Protection Systems (PPS). Including determining the categorisation of assets, equipment and materials exposure to theft, malicious damage and sabotage - Participate in the HPC Security Special Interest Group (SIG), engaging with other HPC Tier Security Management (SRP's) - Review and where appropriate amend MEH Physical Key Management and door access code systems, including routine assurance and changing of codes - Conduct and record MEH security assurance activities, including platform, work and offsite storage visits Key Skills & Competencies: - Desirable - knowledge of the HPC project policies, procedures and processes - Attention to detail when producing written security reports and documentation - Ability to project manage multiple security projects within the construction area - Relationship building skills and ability to interact with T1 security managers - Ability to confidently deliver security briefings/presentations to MEH personnel. - Ability to deliver proportionate security solutions. - Ability to manage and work within a small, close-knit team - Ability to operate in diverse and challenging environments - Strength of character to challenge poor security and personal behaviours - IT proficient Preferred Experience: - A security professional with prior experience gained in a corporate, Critical National Infrastructure, police, or military environment - Experience of construction activities or large infrastructure projects - L4 Security Risk Management - Level 5 or above Security Management Qualified (preferred but not essential) Specific Occupational Requirements: - SIA licence - Physical intervention qualified - Ability to pass and hold national security clearance vetting - Produce a five-year verifiable work history Key Information and Benefits - Permanent Contract - 252 hours (28 days per annum, inclusive of bank holidays) pro rota - G4S National Pensions Scheme - Dell, Vodafone and O2 discounts - Perks at Work (national discount scheme) - Health Saturday Fund (health cash plan for you and your family) G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! Job Ref: G229 About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Akkodis
Technical Author
Akkodis Stevenage, Hertfordshire
Technical Author required for long term contact based out of Stevenage (2-4 days per month on site - rest remote) Responsibilities: To write technical documentation in Standard Generalised Mark-up Language (SGML), Extensible Mark-up Language (XML) and traditional formats for the Company's products in accordance with individual contractual requirements To enable safe and effective operation and repair of the equipment. The role covers the whole product life cycle through design, development and in-service support. Skillset/experience required: Experienced in the production of technical documentation with a detailed knowledge of MoD publication standards ASD S1000D and AESP. Ideally qualified to HND/HNC or equivalent level in an engineering related subject or ex forces senior technician. Knowledge of SGML editing software (Arbortext Epic), Common Source Data Bases (CSDB for S1000D) and Desktop Publishing systems. Ability to communicate effectively with ILS Managers and Design Engineers. Ability to work independently, taking ownership for packages of work in terms of scheduling and status reporting in order to meet Company and Customer expectations. Demonstrate a writing ability for new, complex and original work. Able to support more than one project at a time. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Jan 12, 2026
Contractor
Technical Author required for long term contact based out of Stevenage (2-4 days per month on site - rest remote) Responsibilities: To write technical documentation in Standard Generalised Mark-up Language (SGML), Extensible Mark-up Language (XML) and traditional formats for the Company's products in accordance with individual contractual requirements To enable safe and effective operation and repair of the equipment. The role covers the whole product life cycle through design, development and in-service support. Skillset/experience required: Experienced in the production of technical documentation with a detailed knowledge of MoD publication standards ASD S1000D and AESP. Ideally qualified to HND/HNC or equivalent level in an engineering related subject or ex forces senior technician. Knowledge of SGML editing software (Arbortext Epic), Common Source Data Bases (CSDB for S1000D) and Desktop Publishing systems. Ability to communicate effectively with ILS Managers and Design Engineers. Ability to work independently, taking ownership for packages of work in terms of scheduling and status reporting in order to meet Company and Customer expectations. Demonstrate a writing ability for new, complex and original work. Able to support more than one project at a time. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Risk Manager - Customer Operations
Capital One UK Ilkeston, Derbyshire
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 12, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Technical Project Manager
SharkNinja
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world . As a Technical Project Manager, you are the engine that keeps innovation moving. You own the delivery of engineering activities across multiple new product development projects within a franchise - ensuring they are delivered on time, on budget, and to SharkNinja's uncompromising quality standards. You are the glue across teams - aligning engineers, designers, marketers, quality, and leadership - and ensuring that decision-making, priorities, and execution stay locked together globally. What You'll Be Doing You will: Jointly lead new product development from concept through mass production, partnering closely with Engineering and Design You own the WHY and WHEN Your Engineering counterparts own the HOW Act as the central point of alignment between global engineering teams, ensuring clarity of direction, priorities, and delivery Translate complex engineering challenges into clear insights and decisions for non-technical, cross-functional stakeholders Maintain deep technical understanding of day-to-day engineering challenges and support hands-on technical activities where needed Drive engineering schedules, milestones, and deliverables - ensuring plans stay on track and retailer requirements are met Monitor progress rigorously and report transparently on risks, issues, and decision points Coordinate development, validation, and sign-off of testing and performance activities that underpin 5-star products and compelling consumer demonstrations Partner with global teams to resolve problems, improve efficiency, and continuously raise the bar on execution Present concise, impactful updates to senior stakeholders, including executive leadership Own project spend, proactively flag risks, manage budgets, and report monthly to Finance What We're Looking For You'll bring: An Engineering or Science background 2+ years' experience in project management or an engineering role (project management experience strongly preferred) Experience delivering projects end-to-end - ideally within consumer products, plastics, or high-volume manufacturing Strong technical understanding of manufacturing processes, constraints, and trade-offs Confidence presenting to senior stakeholders (board / executive exposure is a plus) Excellent communication skills - able to dismantle complex problems and align diverse teams A hands-on mindset and bias for action in fast-paced, high-pressure environments Strong Microsoft Office skills (Excel, PowerPoint) Budget management experience is desirable, but not essential CAD exposure (SolidWorks or CREO) is a plus Our Culture At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. To gether, we won't just launch products- we'll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. Learn more about us: Life At SharkNinja Outrageously Extraordinary SharkNinja Candidate Privacy Notice For candidates based in all regions, please refer to this Candidate Privacy Notice . For candidates based in China, please refer to this Candidate Privacy Notice . For candidates based in Vietnam, please refer to this Candidate Privacy Notice . We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at
Jan 12, 2026
Full time
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world . As a Technical Project Manager, you are the engine that keeps innovation moving. You own the delivery of engineering activities across multiple new product development projects within a franchise - ensuring they are delivered on time, on budget, and to SharkNinja's uncompromising quality standards. You are the glue across teams - aligning engineers, designers, marketers, quality, and leadership - and ensuring that decision-making, priorities, and execution stay locked together globally. What You'll Be Doing You will: Jointly lead new product development from concept through mass production, partnering closely with Engineering and Design You own the WHY and WHEN Your Engineering counterparts own the HOW Act as the central point of alignment between global engineering teams, ensuring clarity of direction, priorities, and delivery Translate complex engineering challenges into clear insights and decisions for non-technical, cross-functional stakeholders Maintain deep technical understanding of day-to-day engineering challenges and support hands-on technical activities where needed Drive engineering schedules, milestones, and deliverables - ensuring plans stay on track and retailer requirements are met Monitor progress rigorously and report transparently on risks, issues, and decision points Coordinate development, validation, and sign-off of testing and performance activities that underpin 5-star products and compelling consumer demonstrations Partner with global teams to resolve problems, improve efficiency, and continuously raise the bar on execution Present concise, impactful updates to senior stakeholders, including executive leadership Own project spend, proactively flag risks, manage budgets, and report monthly to Finance What We're Looking For You'll bring: An Engineering or Science background 2+ years' experience in project management or an engineering role (project management experience strongly preferred) Experience delivering projects end-to-end - ideally within consumer products, plastics, or high-volume manufacturing Strong technical understanding of manufacturing processes, constraints, and trade-offs Confidence presenting to senior stakeholders (board / executive exposure is a plus) Excellent communication skills - able to dismantle complex problems and align diverse teams A hands-on mindset and bias for action in fast-paced, high-pressure environments Strong Microsoft Office skills (Excel, PowerPoint) Budget management experience is desirable, but not essential CAD exposure (SolidWorks or CREO) is a plus Our Culture At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. To gether, we won't just launch products- we'll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. Learn more about us: Life At SharkNinja Outrageously Extraordinary SharkNinja Candidate Privacy Notice For candidates based in all regions, please refer to this Candidate Privacy Notice . For candidates based in China, please refer to this Candidate Privacy Notice . For candidates based in Vietnam, please refer to this Candidate Privacy Notice . We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at
Risk Manager - Customer Operations
Capital One UK Ilkeston, Derbyshire
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 12, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
BDO UK
Business Restructuring Senior Manager
BDO UK City, Birmingham
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Join us as a Senior Manager in our Business Restructuring team, where your focus will be primarily on proactively managing advisory assignments. You'll manage complex client engagements, whilst supporting junior colleagues to ensure they grow and succeed. Alongside this you will continue to develop your existing relevant technical and accountancy knowledge through on-the-job experience and a variety of training opportunities. In addition, there are a range of opportunities to become involved in business development initiatives. This role is responsible to a designated director or partner on specific cases and ultimately to a dedicated people manager. The Business Restructuring team works on a wide variety of dynamic projects and the candidate will receive exposure to a large number of assignments. This is an exciting opportunity for anyone looking for a constant variety of unique challenges. What We're Looking For: Relevant professional qualification (ICAEW/ACCA, and an insolvency qualification is a plus but not essential). A demonstrable track record at Manager/Senior Manager level. Strong working knowledge of Excel, PowerPoint. Excellent written and numerical skills. Good organisational skills to manage your time effectively. Willingness to learn and embrace new challenges. Self-motivated and enthusiastic team player. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jan 12, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Join us as a Senior Manager in our Business Restructuring team, where your focus will be primarily on proactively managing advisory assignments. You'll manage complex client engagements, whilst supporting junior colleagues to ensure they grow and succeed. Alongside this you will continue to develop your existing relevant technical and accountancy knowledge through on-the-job experience and a variety of training opportunities. In addition, there are a range of opportunities to become involved in business development initiatives. This role is responsible to a designated director or partner on specific cases and ultimately to a dedicated people manager. The Business Restructuring team works on a wide variety of dynamic projects and the candidate will receive exposure to a large number of assignments. This is an exciting opportunity for anyone looking for a constant variety of unique challenges. What We're Looking For: Relevant professional qualification (ICAEW/ACCA, and an insolvency qualification is a plus but not essential). A demonstrable track record at Manager/Senior Manager level. Strong working knowledge of Excel, PowerPoint. Excellent written and numerical skills. Good organisational skills to manage your time effectively. Willingness to learn and embrace new challenges. Self-motivated and enthusiastic team player. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
ARM (Advanced Resource Managers)
Health And Safety Officer
ARM (Advanced Resource Managers) City, London
Health & Safety Officer 3 months Hybrid - London (2 Days per week on site) - Possible occasional travel to other office sites £225 per day (Inside IR35) My client are looking for a skilled and proactive Health & Safety Officer to lead and manage their health and safety function. You will be responsible for ensuring the health, safety, and welfare of employees, contractors, and visitors by developing and maintaining a positive safety culture, managing the ISO 45001 occupational health and safety management system, and ensuring full compliance with all UK health and safety legislation. This role is critical to maintaining operational resilience, minimising risk, and supporting the wellbeing of the business teams Key Responsibilities 1. Policy, Compliance & Governance Maintain and continuously improve H&S policies, procedures, and management systems in line with ISO 45001, legal obligations (eg, HASAWA 1974), and industry best practices Ensure policies are communicated, implemented, and consistently followed across all business units and office locations. Oversee the organisation's Occupational Health and Safety Management System (OHMS), conducting regular audits and management reviews. 2. Risk Management Conduct risk assessments across offices and working environments, including Workstation assessments, fire risk assessments, and task-specific reviews. Ensure risk mitigation measures are documented, implemented, and monitored. Perform specialist assessments such as return-to-work, new and expectant mother risk assessments, and process Access to Work requests where required. 3. Incident Management Lead investigations into accidents, incidents, and near misses, ensuring root causes are identified and corrective actions implemented. Maintain accurate records of all incidents and produce comprehensive incident reports for senior management. Monitor trends in incident data to inform preventative strategies. 4. Training & Engagement Design, deliver, and coordinate engaging health and safety awareness campaigns and mandatory training programmes for all staff. Promote safe behaviours and foster employee engagement in health and safety through toolbox talks, workshops, and internal communication. Support line managers in understanding and fulfilling their H&S responsibilities. 5. Site Inspections & Preparedness Carry out regular workplace inspections and internal audits to assess compliance and identify opportunities for improvement. Work collaboratively with landlords and facilities teams to organise and evaluate emergency drills (eg, fire evacuations). Ensure emergency plans and procedures are current and tested. 6. Contractor & Supplier Oversight Assess and monitor the safety performance of contractors and subcontractors working on-site. Ensure third parties comply with internal safety standards and risk management processes during projects and office works. 7. Stakeholder & Regulator Engagement Act as the primary contact for external audits, enforcement authorities (eg, HSE), and occupational health partners. Prepare and present detailed safety reports, statistics, and KPIs to senior leadership and relevant committees. Support environmental initiatives, especially where H&S overlaps with ISO 14001 or ISO 50001 requirements. 8. Continuous Improvement Stay up to date with changes in legislation, standards, and industry trends to proactively advise the business. Identify, recommend, and implement innovative solutions to improve health, safety, and wellbeing across the organisation. Champion a culture of learning, resilience, and continuous improvement in safety practices. Qualifications & Experience Essential: NEBOSH National General Certificate or equivalent qualification in Occupational Health & Safety. Chartered or Graduate Member of IOSH (eg, CMIOSH or GradIOSH). In-depth knowledge of ISO 45001 and UK health and safety legislation. Demonstrated experience in managing H&S across multiple office locations. Strong interpersonal and communication skills, with the ability to influence and engage stakeholders at all levels. Proven analytical and problem-solving capabilities with high attention to detail. Desirable: Knowledge or experience with ISO 14001/ISO 50001 environmental or energy management systems. Experience working in IT services, consultancy, or similar office-based industries. First Aid or Fire Marshal qualifications. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Jan 12, 2026
Contractor
Health & Safety Officer 3 months Hybrid - London (2 Days per week on site) - Possible occasional travel to other office sites £225 per day (Inside IR35) My client are looking for a skilled and proactive Health & Safety Officer to lead and manage their health and safety function. You will be responsible for ensuring the health, safety, and welfare of employees, contractors, and visitors by developing and maintaining a positive safety culture, managing the ISO 45001 occupational health and safety management system, and ensuring full compliance with all UK health and safety legislation. This role is critical to maintaining operational resilience, minimising risk, and supporting the wellbeing of the business teams Key Responsibilities 1. Policy, Compliance & Governance Maintain and continuously improve H&S policies, procedures, and management systems in line with ISO 45001, legal obligations (eg, HASAWA 1974), and industry best practices Ensure policies are communicated, implemented, and consistently followed across all business units and office locations. Oversee the organisation's Occupational Health and Safety Management System (OHMS), conducting regular audits and management reviews. 2. Risk Management Conduct risk assessments across offices and working environments, including Workstation assessments, fire risk assessments, and task-specific reviews. Ensure risk mitigation measures are documented, implemented, and monitored. Perform specialist assessments such as return-to-work, new and expectant mother risk assessments, and process Access to Work requests where required. 3. Incident Management Lead investigations into accidents, incidents, and near misses, ensuring root causes are identified and corrective actions implemented. Maintain accurate records of all incidents and produce comprehensive incident reports for senior management. Monitor trends in incident data to inform preventative strategies. 4. Training & Engagement Design, deliver, and coordinate engaging health and safety awareness campaigns and mandatory training programmes for all staff. Promote safe behaviours and foster employee engagement in health and safety through toolbox talks, workshops, and internal communication. Support line managers in understanding and fulfilling their H&S responsibilities. 5. Site Inspections & Preparedness Carry out regular workplace inspections and internal audits to assess compliance and identify opportunities for improvement. Work collaboratively with landlords and facilities teams to organise and evaluate emergency drills (eg, fire evacuations). Ensure emergency plans and procedures are current and tested. 6. Contractor & Supplier Oversight Assess and monitor the safety performance of contractors and subcontractors working on-site. Ensure third parties comply with internal safety standards and risk management processes during projects and office works. 7. Stakeholder & Regulator Engagement Act as the primary contact for external audits, enforcement authorities (eg, HSE), and occupational health partners. Prepare and present detailed safety reports, statistics, and KPIs to senior leadership and relevant committees. Support environmental initiatives, especially where H&S overlaps with ISO 14001 or ISO 50001 requirements. 8. Continuous Improvement Stay up to date with changes in legislation, standards, and industry trends to proactively advise the business. Identify, recommend, and implement innovative solutions to improve health, safety, and wellbeing across the organisation. Champion a culture of learning, resilience, and continuous improvement in safety practices. Qualifications & Experience Essential: NEBOSH National General Certificate or equivalent qualification in Occupational Health & Safety. Chartered or Graduate Member of IOSH (eg, CMIOSH or GradIOSH). In-depth knowledge of ISO 45001 and UK health and safety legislation. Demonstrated experience in managing H&S across multiple office locations. Strong interpersonal and communication skills, with the ability to influence and engage stakeholders at all levels. Proven analytical and problem-solving capabilities with high attention to detail. Desirable: Knowledge or experience with ISO 14001/ISO 50001 environmental or energy management systems. Experience working in IT services, consultancy, or similar office-based industries. First Aid or Fire Marshal qualifications. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Data Science Manager (Metaheuristics)
WeAreTechWomen Welwyn Garden City, Hertfordshire
We know life looks a little different for each of us. That's why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support. Are you an Operational Research specialist with strong Meta heuristics experience? Then look no further and come and join our team! We'd love to hear from you if you have any questions about the role or our team. About the Team Here at Tesco we focus on solving sophisticated business problems and developing data products that can be deployed at scale to our customers and colleagues. Our teams work across multiple areas including Stores, Online, Fulfilment, Marketing Clubcard, and we encourage rotation among our Data Scientists, so they can apply their skills to different business challenges and gain deeper levels of domain expertise. On any day you could be supporting the automation of decision making across the business; optimising processes for key business objectives; or conducting exploratory analysis for strategic decision making. Responsibilities The technical domain and leading technical engagements whilst managing a team of Data Scientists and supporting with the mentoring of others in the team on the best approaches to optimise problems and the development of Meta heuristics Supporting teams in designing and implementing reusable components for algorithmic development for static and dynamic optimisation problems Defining the strategic direction that the team should take, trading off contradicting priorities. Unblocking day to day technical challenges and ensure that the daily work is aligned with the technical vision. You will also communicate sophisticated solutions in a clear, understandable way to non experts Working on end to end developments, contributing to all aspects of the product lifecycle Qualifications Be an influential Senior Data Scientist or Data Science Manager within Operational Research combined with specialist knowledge of Meta heuristics. Direct line management experience. You will have a high level of capability in a programming language, preferably Java or other OOP language and have experience of mentoring others whilst partnering with teams in the areas of scheduling, vehicle routing or bin packing on technical developments. Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here. We're a big business and we can offer a range of diverse full time & part time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco. Beware of Recruitment Fraud We never ask for money during our hiring process. Any request for payment made in the name of Tesco is not legitimate. Please report suspicious activity to
Jan 12, 2026
Full time
We know life looks a little different for each of us. That's why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support. Are you an Operational Research specialist with strong Meta heuristics experience? Then look no further and come and join our team! We'd love to hear from you if you have any questions about the role or our team. About the Team Here at Tesco we focus on solving sophisticated business problems and developing data products that can be deployed at scale to our customers and colleagues. Our teams work across multiple areas including Stores, Online, Fulfilment, Marketing Clubcard, and we encourage rotation among our Data Scientists, so they can apply their skills to different business challenges and gain deeper levels of domain expertise. On any day you could be supporting the automation of decision making across the business; optimising processes for key business objectives; or conducting exploratory analysis for strategic decision making. Responsibilities The technical domain and leading technical engagements whilst managing a team of Data Scientists and supporting with the mentoring of others in the team on the best approaches to optimise problems and the development of Meta heuristics Supporting teams in designing and implementing reusable components for algorithmic development for static and dynamic optimisation problems Defining the strategic direction that the team should take, trading off contradicting priorities. Unblocking day to day technical challenges and ensure that the daily work is aligned with the technical vision. You will also communicate sophisticated solutions in a clear, understandable way to non experts Working on end to end developments, contributing to all aspects of the product lifecycle Qualifications Be an influential Senior Data Scientist or Data Science Manager within Operational Research combined with specialist knowledge of Meta heuristics. Direct line management experience. You will have a high level of capability in a programming language, preferably Java or other OOP language and have experience of mentoring others whilst partnering with teams in the areas of scheduling, vehicle routing or bin packing on technical developments. Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here. We're a big business and we can offer a range of diverse full time & part time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco. Beware of Recruitment Fraud We never ask for money during our hiring process. Any request for payment made in the name of Tesco is not legitimate. Please report suspicious activity to
Michael Page
Divisional Business Officer
Michael Page City, Leeds
We are currently looking for a Divisional Business Officer to join our Delivery function within the Digital and Technology group. This is a full-time opportunity, on a 12 month fixed term contract/internal move or temporary promotion basis. Client Details The role will be based in Leeds City Centre. Please be aware that this role can only be worked in the UK and not overseas. We are currently implementing a flexible, hybrid way of working, with a minimum of 4 days per month working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs so depending on the nature of the role, this can flex up to 8 days a month, with the remainder of time worked either remotely or in the office. Some roles will need to be on site more regularly. Remote working is potentially available for some specific roles. Please discuss this with the recruiting manager before accepting an appointment. Description Who are we? The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research. The Digital and Technology Group (DTG) lies at the heart of the Agency and is responsible for delivering an optimised IT infrastructure and maximising the secure use of data to enable the rest of the organisation to deliver world class services. Its centre of excellence is also responsible for delivering a broad portfolio of change initiatives, both to transform the Agency's legacy technologies and to deliver innovative new solutions, designed around our customers' needs. DTG works in a holistic way to combine digital and technology change, project deliver, business process, product management and cultural change to maximise out impact and ensure sustainability. What's the role? This role is responsible for a wide range of critical activities which support and enable the smooth and efficient running of the Digital and Technology Group, including supporting the effective management of recruitment and engagement of staff, coordinating a wide range of Division wide activities, such as Group events, resource management, staff communication, and supporting ad hoc projects across the Group. This is a critical role at the heart of a dynamic Division with an ambitious agenda. Key responsibilities: Resource management: supporting the division to ensure that it has the right people with the right skills at the right time to deliver its strategy and Corporate Delivery Plan objectives, by supporting DTG recruitment, and overseeing the maintenance of the Group's staff and onboarding and leavers activities. Communication and staff engagement: ensuring that DTG communicates and engages with its staff to make the division a great place to work and to support its ability to attract and retain high performing staff Business management: ensuring the smooth and efficient running of the Division, through supporting the Head of Strategic Business Operations, Chief Digital and Technology Officer and Senior Leadership Team. Supporting Operational colleagues in delivering services. Ensuring efficient and effective business support across a range of operational administrative tasks. Supporting delivery of a full range of business operation services to support the effective working of all staff. Information management: oversight of the Group's main SharePoint sites, ensuring information is current, relevant and accessible. Project Management and Delivery with the Head of Strategic Business Operations: supporting and leading ad hoc other projects to support the delivery of DTG's priorities. Supporting colleagues within the Divisional Business Office and providing cover when they are away from the office. Profile Who are we looking for? Our successful candidate will have: Track record of organisational and management skills and evidence of being able to work on multiple projects and activities simultaneously Proven ability to work with discretion and capability in own area Strong networking skills with evidence of building and maintaining relationships and leveraging them to deliver effective business outcomes Person Specification: Method of assessment: A=Application, I=Interview Behaviour Criteria: Communicating and influencing (I) Working together (I) Delivering at pace (I) Experience Criteria: Track record of organisational and management skills and evidence of being able to work on multiple projects and activities simultaneously (A, I) Proven ability to work with discretion and capability in own area (A, I) Strong networking skills with evidence of building and maintaining relationships and leveraging them to deliver effective business outcomes (A, I) Technical Criteria: Operational Leadership and Management (Practitioner).: Understanding the whole system, its complexity and interdepencies and how to maximise this understanding to lead the delivery of a quality service with a view on the future and vision (A) Adaptability to Change (Working).: Flexible in accepting and evolving to change. Learns and adapts quickly to new skills, including innovation and digitalisation of services to support improved outcomes (A) Strengths Criteria: Confident (I) Organiser (I) Catalyst (I) If you would like to find out more about this fantastic opportunity, find out more here . Job Offer The selection process: We use the Civil Service Success Profiles to assess our candidates, find out more here. Application, which will include a CV, which should demonstrate how you meet the Experience and Technical Success Profile criteria. Interview, which can include questions based on the Behaviour, Experience, Technical and Strengths Success Profiles. Closing date: 10.00am 5th of January Shortlisting date: from 12th of January Interview date: from 20th of January Candidates will be contacted within a week of the sift and the interviews completed to inform them of the outcome. Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. Further information on whether you are able to apply is available here. Successful candidates must pass a disclosure and barring security check as well as animal rights and pro-life activism checks. People working with government assets must complete basic personnel security standard checks. Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. Any move to the MHRA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility here. Successful candidates may be subject to annual Occupational Health reviews dependent on role requirements. If you have any queries, please contact. If you have any queries, please contact Careers at MHRA. In accordance with the Civil Service Commissioners' Recruitment Principles our recruitment and selection processes are underpinned by the requirement of selection for appointment on the basis of merit by a fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should firstly contact Florentina Oyelami, Head of Talent Acquisition, . If you are not satisfied with the response you receive, you can contact the Civil Service Commission at: (url removed) Civil Service Commission Room G/8 1 Horse Guards Road London SW1A 2HQ
Jan 12, 2026
Full time
We are currently looking for a Divisional Business Officer to join our Delivery function within the Digital and Technology group. This is a full-time opportunity, on a 12 month fixed term contract/internal move or temporary promotion basis. Client Details The role will be based in Leeds City Centre. Please be aware that this role can only be worked in the UK and not overseas. We are currently implementing a flexible, hybrid way of working, with a minimum of 4 days per month working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs so depending on the nature of the role, this can flex up to 8 days a month, with the remainder of time worked either remotely or in the office. Some roles will need to be on site more regularly. Remote working is potentially available for some specific roles. Please discuss this with the recruiting manager before accepting an appointment. Description Who are we? The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research. The Digital and Technology Group (DTG) lies at the heart of the Agency and is responsible for delivering an optimised IT infrastructure and maximising the secure use of data to enable the rest of the organisation to deliver world class services. Its centre of excellence is also responsible for delivering a broad portfolio of change initiatives, both to transform the Agency's legacy technologies and to deliver innovative new solutions, designed around our customers' needs. DTG works in a holistic way to combine digital and technology change, project deliver, business process, product management and cultural change to maximise out impact and ensure sustainability. What's the role? This role is responsible for a wide range of critical activities which support and enable the smooth and efficient running of the Digital and Technology Group, including supporting the effective management of recruitment and engagement of staff, coordinating a wide range of Division wide activities, such as Group events, resource management, staff communication, and supporting ad hoc projects across the Group. This is a critical role at the heart of a dynamic Division with an ambitious agenda. Key responsibilities: Resource management: supporting the division to ensure that it has the right people with the right skills at the right time to deliver its strategy and Corporate Delivery Plan objectives, by supporting DTG recruitment, and overseeing the maintenance of the Group's staff and onboarding and leavers activities. Communication and staff engagement: ensuring that DTG communicates and engages with its staff to make the division a great place to work and to support its ability to attract and retain high performing staff Business management: ensuring the smooth and efficient running of the Division, through supporting the Head of Strategic Business Operations, Chief Digital and Technology Officer and Senior Leadership Team. Supporting Operational colleagues in delivering services. Ensuring efficient and effective business support across a range of operational administrative tasks. Supporting delivery of a full range of business operation services to support the effective working of all staff. Information management: oversight of the Group's main SharePoint sites, ensuring information is current, relevant and accessible. Project Management and Delivery with the Head of Strategic Business Operations: supporting and leading ad hoc other projects to support the delivery of DTG's priorities. Supporting colleagues within the Divisional Business Office and providing cover when they are away from the office. Profile Who are we looking for? Our successful candidate will have: Track record of organisational and management skills and evidence of being able to work on multiple projects and activities simultaneously Proven ability to work with discretion and capability in own area Strong networking skills with evidence of building and maintaining relationships and leveraging them to deliver effective business outcomes Person Specification: Method of assessment: A=Application, I=Interview Behaviour Criteria: Communicating and influencing (I) Working together (I) Delivering at pace (I) Experience Criteria: Track record of organisational and management skills and evidence of being able to work on multiple projects and activities simultaneously (A, I) Proven ability to work with discretion and capability in own area (A, I) Strong networking skills with evidence of building and maintaining relationships and leveraging them to deliver effective business outcomes (A, I) Technical Criteria: Operational Leadership and Management (Practitioner).: Understanding the whole system, its complexity and interdepencies and how to maximise this understanding to lead the delivery of a quality service with a view on the future and vision (A) Adaptability to Change (Working).: Flexible in accepting and evolving to change. Learns and adapts quickly to new skills, including innovation and digitalisation of services to support improved outcomes (A) Strengths Criteria: Confident (I) Organiser (I) Catalyst (I) If you would like to find out more about this fantastic opportunity, find out more here . Job Offer The selection process: We use the Civil Service Success Profiles to assess our candidates, find out more here. Application, which will include a CV, which should demonstrate how you meet the Experience and Technical Success Profile criteria. Interview, which can include questions based on the Behaviour, Experience, Technical and Strengths Success Profiles. Closing date: 10.00am 5th of January Shortlisting date: from 12th of January Interview date: from 20th of January Candidates will be contacted within a week of the sift and the interviews completed to inform them of the outcome. Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. Further information on whether you are able to apply is available here. Successful candidates must pass a disclosure and barring security check as well as animal rights and pro-life activism checks. People working with government assets must complete basic personnel security standard checks. Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. Any move to the MHRA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility here. Successful candidates may be subject to annual Occupational Health reviews dependent on role requirements. If you have any queries, please contact. If you have any queries, please contact Careers at MHRA. In accordance with the Civil Service Commissioners' Recruitment Principles our recruitment and selection processes are underpinned by the requirement of selection for appointment on the basis of merit by a fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should firstly contact Florentina Oyelami, Head of Talent Acquisition, . If you are not satisfied with the response you receive, you can contact the Civil Service Commission at: (url removed) Civil Service Commission Room G/8 1 Horse Guards Road London SW1A 2HQ
Hays Specialist Recruitment
Managing Consultant - HRIS
Hays Specialist Recruitment Manchester, Lancashire
Managing Consultant (HR Technology) - Leading Solutions Consultancy - Remote - Basic Salary of between £75,000 and £88,000 + £8,000 variable bonus. Hays have partnered with a leading management consultancy, supporting them in their recruitment of a Managing Consultant to join their rapidly growing Advisory & Consultancy practice. The successful candidate will be responsible for collaborating with their technology practice to drive large-scale HR technology transformation programs. Working with senior stakeholders in a range of enterprise customers, you will deliver solutions that blend innovation, data and design to create human-centric solutions for future workforces. Successful candidates will define and manage program scope, objectives, timelines, and budgets for global HR technology initiatives, acting as the primary point of contact for senior HR, IT, and business leaders; manage expectations and alignment; and overseeing third-party vendors and system integrators to ensure quality and timely delivery. This role would suit an experienced consultant/program manager with direct experience in the ownership and/or delivery of large-scale HR Technology Transformation programs (SAP SuccessFactors, Workday, Oracle HCM etc). Our client can offer: A basic salary of between £75,000 and £88,000 DOE £8,000 variable bonus Full corporate benefits package Fast track programme to Senior Manager/Senior Managing Consultant For more information, or to apply, please click below, or email an up-to-date CV Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Jan 12, 2026
Full time
Managing Consultant (HR Technology) - Leading Solutions Consultancy - Remote - Basic Salary of between £75,000 and £88,000 + £8,000 variable bonus. Hays have partnered with a leading management consultancy, supporting them in their recruitment of a Managing Consultant to join their rapidly growing Advisory & Consultancy practice. The successful candidate will be responsible for collaborating with their technology practice to drive large-scale HR technology transformation programs. Working with senior stakeholders in a range of enterprise customers, you will deliver solutions that blend innovation, data and design to create human-centric solutions for future workforces. Successful candidates will define and manage program scope, objectives, timelines, and budgets for global HR technology initiatives, acting as the primary point of contact for senior HR, IT, and business leaders; manage expectations and alignment; and overseeing third-party vendors and system integrators to ensure quality and timely delivery. This role would suit an experienced consultant/program manager with direct experience in the ownership and/or delivery of large-scale HR Technology Transformation programs (SAP SuccessFactors, Workday, Oracle HCM etc). Our client can offer: A basic salary of between £75,000 and £88,000 DOE £8,000 variable bonus Full corporate benefits package Fast track programme to Senior Manager/Senior Managing Consultant For more information, or to apply, please click below, or email an up-to-date CV Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Senior Salesforce Administrator
The Telegraph
About the Role We are looking for a Senior Salesforce Administrator to take a lead role in the ongoing development, stability, and optimisation of Salesforce at Telegraph Media Group. This role is central to supporting our AI-driven transformation and ensuring the integrity of a complex Service Cloud + Zuora subscription ecosystem. You will oversee advanced BAU work, drive key AI initiatives (Agentforce & Einstein for Service), and work closely with developers, architects, and business stakeholders to deliver scalable, resilient solutions. You will be responsible for advanced configuration, automation, troubleshooting, flow design, and deployment processes. The position sits at the heart of our digital and customer operations strategy and is ideal for someone who wants to work across modern Salesforce capabilities, including Agentforce for Service, Einstein Copilot actions, and intelligent automation across channels. You will lead on higher-complexity work, act as a subject-matter expert, and play a key part in shaping TMG's AI roadmap. To be successful in this role, you will need proven experience within Agent Force and Einstein for Service. Key Responsibilities Platform Ownership & Advanced Administration Act as a senior system administrator across TMG's Salesforce platform, with ownership of advanced BAU tasks and complex support requests. Design, build, debug, and optimise Flows, orchestrations, automations, and error-handling frameworks. Lead the investigation and resolution of complex issues, including failures in integrations, flows, API-driven processes, and subscription logic (Zuora/MPP). Oversee release management alongside developers, including participating in deployment rota, validating builds, and ensuring sandboxes remain aligned with production. Agentforce / Einstein Lead the configuration and expansion of Agentforce for Service, including: New agent builds or updates to existing agents Reasoning engine filters and deterministic behaviour Action orchestration and topic configuration Testing, regression, and behavioural tuning Support the rollout of Einstein for Service capabilities, including: Service Replies / Email Drafts Article Recommendations Case Wrap-Up enhancements Case Classification improvements Einstein Copilot Actions and future expansions such as Next Best Action/Service Plans Stay current with rapidly evolving AI features and help guide internal adoption. Collaboration, Stakeholder Engagement & Delivery Work closely with our developers and QAs on solution design, technical refinement, and deployment readiness. Partner with the business to translate requirements into actionable Salesforce solutions that are scalable and maintainable. Document configuration, logic, and release steps in Jira/Confluence. Assist in internal training and enablement, helping bring AI and automation features into day-to-day agent workflows. Governance, Data Quality & Platform Hygiene Conduct regular platform health checks, audits, and maintenance cycles. Support data quality initiatives, ensuring accuracy across subscriptions, offers, case management, and customer objects. Contribute to improving platform governance processes, including testing, change control, and regression cycles. Essential Skills Salesforce Skills Strong, hands on experience configuring Service Cloud in a complex environment. Expert level Flow creation, troubleshooting, and optimisation. Experience with deployments, change sets/devops tooling, and sandbox management. Ability to design scalable, maintainable solutions that follow platform best practices. Strong understanding of Salesforce data structures, APIs, and error handling principles. Experience with Omni Channel, case assignment routing, and automation around service operations. AI/Agentforce/Einstein Experience working with Agentforce / AI Agents or a strong ability to learn rapidly. Familiarity with Einstein for Service tools (Email Drafts, Case Wrap Up, Article Recommendations, Case Classification). Ideally holds Agentforce Specialist certification or relevant Trailhead credentials. Working Style & Delivery Proven experience in a senior admin or advanced second line Salesforce role. Comfortable taking ownership of complex BAU issues and leading technical resolution. Experience working in Agile delivery teams with Jira/Confluence. Strong communication skills with both technical and non technical stakeholders. Ability to support and guide junior admins and act as a subject matter expert. Desirable Skills Understanding of subscription platforms (Zuora, MPP) and subscription lifecycle logic. Background working in a multi system environment with integrations and API monitoring. Exposure to Data Cloud or interest in learning it. Experience with Next Best Action or any other similar decisioning frameworks. The nature of our industry means life at the Telegraph Media Group is fast paced, demanding, and interesting. We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities. From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work life balance. Training and development With support from your manager and colleagues, you'll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career. Our commitment to inclusion At Telegraph Media Group, we foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio economic background, religion and/or belief. We are proud to be a Level 3 Disability Confident Leader as part of the government's Disability Confident Scheme. If you are disabled or have a long term health condition and would like support in applying for any of our roles or if you require any reasonable adjustments in the recruitment process with us, please make us aware. To find out more about Diversity, Inclusion and Belonging at Telegraph Media Group, and for more information on our purpose, beliefs, and people values, please visit our website.
Jan 12, 2026
Full time
About the Role We are looking for a Senior Salesforce Administrator to take a lead role in the ongoing development, stability, and optimisation of Salesforce at Telegraph Media Group. This role is central to supporting our AI-driven transformation and ensuring the integrity of a complex Service Cloud + Zuora subscription ecosystem. You will oversee advanced BAU work, drive key AI initiatives (Agentforce & Einstein for Service), and work closely with developers, architects, and business stakeholders to deliver scalable, resilient solutions. You will be responsible for advanced configuration, automation, troubleshooting, flow design, and deployment processes. The position sits at the heart of our digital and customer operations strategy and is ideal for someone who wants to work across modern Salesforce capabilities, including Agentforce for Service, Einstein Copilot actions, and intelligent automation across channels. You will lead on higher-complexity work, act as a subject-matter expert, and play a key part in shaping TMG's AI roadmap. To be successful in this role, you will need proven experience within Agent Force and Einstein for Service. Key Responsibilities Platform Ownership & Advanced Administration Act as a senior system administrator across TMG's Salesforce platform, with ownership of advanced BAU tasks and complex support requests. Design, build, debug, and optimise Flows, orchestrations, automations, and error-handling frameworks. Lead the investigation and resolution of complex issues, including failures in integrations, flows, API-driven processes, and subscription logic (Zuora/MPP). Oversee release management alongside developers, including participating in deployment rota, validating builds, and ensuring sandboxes remain aligned with production. Agentforce / Einstein Lead the configuration and expansion of Agentforce for Service, including: New agent builds or updates to existing agents Reasoning engine filters and deterministic behaviour Action orchestration and topic configuration Testing, regression, and behavioural tuning Support the rollout of Einstein for Service capabilities, including: Service Replies / Email Drafts Article Recommendations Case Wrap-Up enhancements Case Classification improvements Einstein Copilot Actions and future expansions such as Next Best Action/Service Plans Stay current with rapidly evolving AI features and help guide internal adoption. Collaboration, Stakeholder Engagement & Delivery Work closely with our developers and QAs on solution design, technical refinement, and deployment readiness. Partner with the business to translate requirements into actionable Salesforce solutions that are scalable and maintainable. Document configuration, logic, and release steps in Jira/Confluence. Assist in internal training and enablement, helping bring AI and automation features into day-to-day agent workflows. Governance, Data Quality & Platform Hygiene Conduct regular platform health checks, audits, and maintenance cycles. Support data quality initiatives, ensuring accuracy across subscriptions, offers, case management, and customer objects. Contribute to improving platform governance processes, including testing, change control, and regression cycles. Essential Skills Salesforce Skills Strong, hands on experience configuring Service Cloud in a complex environment. Expert level Flow creation, troubleshooting, and optimisation. Experience with deployments, change sets/devops tooling, and sandbox management. Ability to design scalable, maintainable solutions that follow platform best practices. Strong understanding of Salesforce data structures, APIs, and error handling principles. Experience with Omni Channel, case assignment routing, and automation around service operations. AI/Agentforce/Einstein Experience working with Agentforce / AI Agents or a strong ability to learn rapidly. Familiarity with Einstein for Service tools (Email Drafts, Case Wrap Up, Article Recommendations, Case Classification). Ideally holds Agentforce Specialist certification or relevant Trailhead credentials. Working Style & Delivery Proven experience in a senior admin or advanced second line Salesforce role. Comfortable taking ownership of complex BAU issues and leading technical resolution. Experience working in Agile delivery teams with Jira/Confluence. Strong communication skills with both technical and non technical stakeholders. Ability to support and guide junior admins and act as a subject matter expert. Desirable Skills Understanding of subscription platforms (Zuora, MPP) and subscription lifecycle logic. Background working in a multi system environment with integrations and API monitoring. Exposure to Data Cloud or interest in learning it. Experience with Next Best Action or any other similar decisioning frameworks. The nature of our industry means life at the Telegraph Media Group is fast paced, demanding, and interesting. We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities. From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work life balance. Training and development With support from your manager and colleagues, you'll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career. Our commitment to inclusion At Telegraph Media Group, we foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio economic background, religion and/or belief. We are proud to be a Level 3 Disability Confident Leader as part of the government's Disability Confident Scheme. If you are disabled or have a long term health condition and would like support in applying for any of our roles or if you require any reasonable adjustments in the recruitment process with us, please make us aware. To find out more about Diversity, Inclusion and Belonging at Telegraph Media Group, and for more information on our purpose, beliefs, and people values, please visit our website.
SKY
Senior Product Design Lead
SKY Brixton, Devon
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Within Commerce Design, this role supports the Head of Design responsible for Checkout, Activation, and Manage experiences, working closely with the Heads and Leads responsible for Hooks & Storefronts, and Commerce Foundations to create end to end experiences. It does not have people management responsibilities. Hiring manager sits in Philadelphia. What you'll do: - Mentorship, Lead;ership & Design Excellence Actively mentor junior, mid-level and senior designers , fostering growth, empathy, and shared responsibility to support team health. Provide thoughtful, actionable feedback and direction across UX and UI disciplines throughout the full design lifecycle , cultivating a collaborative and inclusive design culture. Champion best practices and elevate design thinking through leadership, example, and active contribution. Lead core and experimental projects, consistently raising the bar through hands-on execution and strategic initiative. - Strategic Design Leadership Own and drive medium-term design strategy, managing multiple projects simultaneously, shifting between direct design work and oversight roles. Prioritize effectively to maintain momentum and deliver outcomes across complex, multi-platform efforts. Maintain a strong professional presence and clearly articulate design rationale to diverse stakeholders with credibility and professionalism. Collaborate closely with cross-functional partners in product, engineering, and business to drive outcomes. What you'll bring : Recent experience working either ( preferably ) as a Lead, or as a Senior, clearly ready to make the step to Lead . Experience leading multi-platform design projects (native mobile, web , tv experience a plus ) with a hands-on approach, working in collaboration with product and engineering teams. Proven ability to manage multiple design projects simultaneously, shifting fluidly between hands-on design and strategic oversight of other designers. Ability to resolve ambiguity and maintain momentum to deliver outcomes. A portfolio that highlights advanced UX/UI design expertise , demonstrating strong problem-solving skills and adaptability across new domains , as well as proficiency in leading design tools such as Figma and Adobe Suite . We need to see samples of documentation across the design process , including artifacts such as user journeys, detailed flows, wireframes, and polished high-fidelity designs . Excellent presentation skills, with the ability to tailor delivery appropriately to audience. Experience designing complex, data-driven user flows and scenarios; commerce experience a plus . Team overview Organization: Global Design, within the Global Product Organization (GPO) We design the experience at the heart of the home , " weaving multiple vertical products into a single horizontal platform for partners, and a world-class"in-home experience for customers. Our full-stack design team encompasses UX & UI designers, industrial designers, content strategists and writers, user researchers, software engineers, and so much more - all focused on quality in even the tiniest details, so the sum total of the in-home experience is excellent for all customers . Team: Commerce Design The Commerce Design team sits within Global Design. We are a team of about 15 people across the US and UK who are responsible for in-product commerce experiences globally across Comcast, Sky and various syndication partners. We build a scalable, world-class commerce ecosystem extending across TV interfaces, mobile apps, and web . As systems thinkers, we simplify complex challenges to create intuitive customer experiences. Grounded in user research, we balance customer needs with business goals and data insights to deliver effective solutions. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Jan 12, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Within Commerce Design, this role supports the Head of Design responsible for Checkout, Activation, and Manage experiences, working closely with the Heads and Leads responsible for Hooks & Storefronts, and Commerce Foundations to create end to end experiences. It does not have people management responsibilities. Hiring manager sits in Philadelphia. What you'll do: - Mentorship, Lead;ership & Design Excellence Actively mentor junior, mid-level and senior designers , fostering growth, empathy, and shared responsibility to support team health. Provide thoughtful, actionable feedback and direction across UX and UI disciplines throughout the full design lifecycle , cultivating a collaborative and inclusive design culture. Champion best practices and elevate design thinking through leadership, example, and active contribution. Lead core and experimental projects, consistently raising the bar through hands-on execution and strategic initiative. - Strategic Design Leadership Own and drive medium-term design strategy, managing multiple projects simultaneously, shifting between direct design work and oversight roles. Prioritize effectively to maintain momentum and deliver outcomes across complex, multi-platform efforts. Maintain a strong professional presence and clearly articulate design rationale to diverse stakeholders with credibility and professionalism. Collaborate closely with cross-functional partners in product, engineering, and business to drive outcomes. What you'll bring : Recent experience working either ( preferably ) as a Lead, or as a Senior, clearly ready to make the step to Lead . Experience leading multi-platform design projects (native mobile, web , tv experience a plus ) with a hands-on approach, working in collaboration with product and engineering teams. Proven ability to manage multiple design projects simultaneously, shifting fluidly between hands-on design and strategic oversight of other designers. Ability to resolve ambiguity and maintain momentum to deliver outcomes. A portfolio that highlights advanced UX/UI design expertise , demonstrating strong problem-solving skills and adaptability across new domains , as well as proficiency in leading design tools such as Figma and Adobe Suite . We need to see samples of documentation across the design process , including artifacts such as user journeys, detailed flows, wireframes, and polished high-fidelity designs . Excellent presentation skills, with the ability to tailor delivery appropriately to audience. Experience designing complex, data-driven user flows and scenarios; commerce experience a plus . Team overview Organization: Global Design, within the Global Product Organization (GPO) We design the experience at the heart of the home , " weaving multiple vertical products into a single horizontal platform for partners, and a world-class"in-home experience for customers. Our full-stack design team encompasses UX & UI designers, industrial designers, content strategists and writers, user researchers, software engineers, and so much more - all focused on quality in even the tiniest details, so the sum total of the in-home experience is excellent for all customers . Team: Commerce Design The Commerce Design team sits within Global Design. We are a team of about 15 people across the US and UK who are responsible for in-product commerce experiences globally across Comcast, Sky and various syndication partners. We build a scalable, world-class commerce ecosystem extending across TV interfaces, mobile apps, and web . As systems thinkers, we simplify complex challenges to create intuitive customer experiences. Grounded in user research, we balance customer needs with business goals and data insights to deliver effective solutions. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

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