Support Team Member

  • MAK Community Care Limited
  • Lincoln, Lincolnshire
  • Jan 06, 2026
Full time Distribution-Shipping Warehouse

Job Description

MAK Community Care are looking to recruit Mental Health Support Team Members who can drive with Business Insurance to work in the Lincolnshire area

The role is to support people within their own & shared accommodation with day to day living tasks such as cooking, cleaning, attending appointments and accessing the community for various activities

A full 2 week PAID induction and training will be provided, opportunities to develop and career progression within the company for the right candidates

Must be able to travel effectively to and from work, must have a vehicle and must have business insurance and be happy to transport service users on trips/appointments and social

Summary of Role

To provide needs led service to adults with a range of disabilities which will include Mental Health, Autism, Learning & Physical Disability by adopting a person-centred approach that fosters self-awareness, personal growth and gives each person the strongest voice with regards to decision making and lifestyle choices

MAIN RESPONSIBILITES

To follow the day-to-day responsibility of individuals as set out in care / support plans, ensuring a person-centred approach and appropriate reporting, and recording

To provide hands on support to all people we support as set out in support / care plans.

To oversee and participate in the delivery of services to the people we support

To provide effective leadership as an individual team member through the implementation of Rota's, planned sessions / activities, hands on support and mentoring in all aspects of support and personal care.

Be familiar with the administrative records of the service and ensure that all records are kept up to date, accurate and archived.

To ensure that environmental hygiene of all building bases are a priority of all the staff and appropriate cleaning maintenance routines of the building bases take place, before, during and after all sessions.

Support

To actively participate in and oversee the delivery of care to the people we support to ensure that their physical, social, intellectual, and emotional needs are met and ensuring dignity, choice, independence, and respect always

To be responsible with the team for continual monitoring of each person we support with health needs by ensuring access to healthcare services and monitoring of health-related care documentation and assessments. To include appropriate liaison with people we support, relatives, carers, manager and relevant staff

To ensure that people we support are given choice and their independence is respected through appropriate risk management involving all parties and ensuring accurate up to date record keeping

Encourage people we support to be involved in their service, welcome and encourage people we support participation in activities so that they can participate in meaningful and involving activities and remain emotionally and intellectually stimulated

Values and Attitudes

To effectively lead by example, motivate team members

Appropriately support new team members to the service during their induction

Support the team member with identified training needs

Support individuals in a non-judgemental way based on the principals of anti- discriminatory practice

To treat individuals with respect and encourage them to express their individuality

To be positive and passionate about services and actively looking to improve and develop activities and session so they continue to be meaningful and meet agreed outcomes

To support and mentor colleagues and work with the Registered Manager to take ideas and apply them to sessions that inspire, motivate, and build experiences for the people we support

General duties

Understand and observe all relevant regulations

Be familiar with the administrative records of the service and ensure that all records are kept up to date and archived as appropriate

To actively undertake personal care tasks while being aware of dignity and respect for the people we support as necessary to meets individual needs

To liaise with managers and oversee / ensure logistical organisation of the people we support to ensure affective service and session delivery

Ensure that the building is always secure whilst on duty and the people we support always remain safe

To advise the relevant persons with respect to the repairs and maintenance of the building

To be flexible and work to the needs of the service.# To be approachable and supportive to staff and managers

To attend staff meetings when appropriate and to be available for supervisions and appraisals as agreed

To attend appropriate training and development sessions as agreed with line Manager

To liaise with the management team to implement and input into care / support plans and risk assessments as required

To ensure relevant information is effectively communicated to the staff regarding all aspects of an individual's support and care or organisational policy and procedure

To uphold and promote equal opportunities, dignity and respect in employment practice and service delivery

Report any disclosure of or concerns of Safeguarding to the Registered Manager and follow safeguarding procedures

To always maintain confidentiality.

To have a hands-on approach to ensure appropriate hygiene levels of all properties are a priority of all the support team and appropriate cleaning maintenance routines take place, to ensure compliance with tenancy agreements

This Job Description sets out the responsibilities of the post at the time it was drawn up. Such responsibilities may vary from time to time without changing the general character of the post or level of responsibility entailed

MAK Community Care is an equal opportunity employer

We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all suitably qualified individuals regardless of race, gender, disability, religion/belief, sexual orientation, or age