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THE PERSE SCHOOL
Network & Systems Engineer
THE PERSE SCHOOL Cambridge, Cambridgeshire
Network & Systems Engineer Location: Cambridge Salary: £48,000-£52,000 depending on qualifications and experience Vacancy Type: Permanent Working hours: 37.5 per week, full year The Perse School Cambridge is one of the country's leading independent co-educational day schools for children aged 3-18. Our aim is to be a leading employer of choice. This means we strive to be a school where staff say they are proud and excited to work, and feel valued, respected and motivated. We are committed to providing a very competitive salary and benefits scheme at the same time as offering a wide range of opportunities for personal and professional development. We want our staff to feel engaged and purposeful so that they, in turn, help pupils to be happy and successful. The Role The Perse School is seeking to appoint an experienced and motivated Network and Systems Engineer to play a key role in the development and resilience of its IT infrastructure. This is a newly created post, reflecting the School's continued investment in technology and its commitment to providing a secure, reliable and future-ready digital environment for teaching, learning and operations. The School operates a complex, multi-site network supporting pupils, staff and parents across three campuses. The Network and Systems Engineer will work with enterprise-grade technologies, including VMware, Veeam, Cisco, and Microsoft on-premises and cloud services (Microsoft 365 and Azure), as well as specific cybersecurity applications and a large-scale wireless network, gaining exposure to a broad and modern technical estate. Working closely with the Network Manager, the post holder will help to maintain and enhance core infrastructure services, while also taking ownership of defined projects and acting as a technical lead where appropriate. The role offers a strong balance between hands-on engineering, project delivery and strategic input, with opportunities to collaborate across the IT department and engage with the wider school community. This is an excellent opportunity for a skilled network professional who is looking to apply their expertise in a varied, well-supported and technically ambitious environment. As a member of the Support Staff, the Network and Systems Engineer's ultimate line manager will be the Bursar, although day-to-day responsibility will be to the IT Manager. Job Purpose The purpose of the Network and Systems Engineer role is to ensure the ongoing reliability, security and performance of the School's IT infrastructure. The post holder works alongside the Network Manager to maintain and enhance core systems, including VMware, server and storage environments, network architecture and cyber security controls to support the School's operational and educational activities. The Network and Systems Engineer provides advanced technical support, acts as an escalation point for the Helpdesk team and delivers infrastructure projects that improve system resilience and capability. Through specialist technical knowledge and proactive system management, the role contributes to a robust, secure and futureready IT environment that underpins the School's strategic objectives. Person Specification Strong experience managing enterprise network infrastructure, including switches, firewalls, wireless systems, VPNs and WAN/LAN environments. Proven ability to configure and support core network services such as DNS, DHCP, VLANs, routing and content filtering. Experience supporting virtualised server environments and core services including Active Directory, Group Policy, file/print services and authentication systems. Practical experience administering Microsoft 365 services (Exchange Online, Teams, SharePoint Online, OneDrive, Azure AD). Solid understanding of cybersecurity principles, including firewalls, intrusion prevention, patching and vulnerability management. Proven ability to diagnose and resolve complex 3rd-line infrastructure issues efficiently. Experience using monitoring tools to proactively identify performance, capacity or security issues. Experience contributing to infrastructure projects, upgrades or migrations. Strong understanding of network resilience, high availability and disaster recovery principles. Knowledge of modern cybersecurity threats, mitigation strategies and best practices. Awareness of business continuity and disaster recovery planning. Technical Qualifications Essential CCNA, CompTIA Network+ (or equivalent). Microsoft 365 / Azure certification (AZ-104 or similar). Microsoft Certified: Security, Compliance and Identity Fundamentals. Significant experience with VMware or similar virtualisation platforms. Personal Attributes & Competencies Methodical and analytical approach to problem solving. Ability to work calmly and effectively under pressure during incidents. Strong attention to detail, particularly in documentation and configuration management. Excellent communication skills, with the ability to explain complex technical issues to non-technical colleagues. Collaborative team player, able to work effectively with IT colleagues and wider stakeholders. Proactive and self-motivated, with a commitment to continuous improvement and professional development. Flexible approach to working hours, including planned out-of-hours work when required. To Apply If you feel you are a suitable candidate and would like to work for The Perse School, please click apply to be redirected to our website to complete your application.
Feb 02, 2026
Full time
Network & Systems Engineer Location: Cambridge Salary: £48,000-£52,000 depending on qualifications and experience Vacancy Type: Permanent Working hours: 37.5 per week, full year The Perse School Cambridge is one of the country's leading independent co-educational day schools for children aged 3-18. Our aim is to be a leading employer of choice. This means we strive to be a school where staff say they are proud and excited to work, and feel valued, respected and motivated. We are committed to providing a very competitive salary and benefits scheme at the same time as offering a wide range of opportunities for personal and professional development. We want our staff to feel engaged and purposeful so that they, in turn, help pupils to be happy and successful. The Role The Perse School is seeking to appoint an experienced and motivated Network and Systems Engineer to play a key role in the development and resilience of its IT infrastructure. This is a newly created post, reflecting the School's continued investment in technology and its commitment to providing a secure, reliable and future-ready digital environment for teaching, learning and operations. The School operates a complex, multi-site network supporting pupils, staff and parents across three campuses. The Network and Systems Engineer will work with enterprise-grade technologies, including VMware, Veeam, Cisco, and Microsoft on-premises and cloud services (Microsoft 365 and Azure), as well as specific cybersecurity applications and a large-scale wireless network, gaining exposure to a broad and modern technical estate. Working closely with the Network Manager, the post holder will help to maintain and enhance core infrastructure services, while also taking ownership of defined projects and acting as a technical lead where appropriate. The role offers a strong balance between hands-on engineering, project delivery and strategic input, with opportunities to collaborate across the IT department and engage with the wider school community. This is an excellent opportunity for a skilled network professional who is looking to apply their expertise in a varied, well-supported and technically ambitious environment. As a member of the Support Staff, the Network and Systems Engineer's ultimate line manager will be the Bursar, although day-to-day responsibility will be to the IT Manager. Job Purpose The purpose of the Network and Systems Engineer role is to ensure the ongoing reliability, security and performance of the School's IT infrastructure. The post holder works alongside the Network Manager to maintain and enhance core systems, including VMware, server and storage environments, network architecture and cyber security controls to support the School's operational and educational activities. The Network and Systems Engineer provides advanced technical support, acts as an escalation point for the Helpdesk team and delivers infrastructure projects that improve system resilience and capability. Through specialist technical knowledge and proactive system management, the role contributes to a robust, secure and futureready IT environment that underpins the School's strategic objectives. Person Specification Strong experience managing enterprise network infrastructure, including switches, firewalls, wireless systems, VPNs and WAN/LAN environments. Proven ability to configure and support core network services such as DNS, DHCP, VLANs, routing and content filtering. Experience supporting virtualised server environments and core services including Active Directory, Group Policy, file/print services and authentication systems. Practical experience administering Microsoft 365 services (Exchange Online, Teams, SharePoint Online, OneDrive, Azure AD). Solid understanding of cybersecurity principles, including firewalls, intrusion prevention, patching and vulnerability management. Proven ability to diagnose and resolve complex 3rd-line infrastructure issues efficiently. Experience using monitoring tools to proactively identify performance, capacity or security issues. Experience contributing to infrastructure projects, upgrades or migrations. Strong understanding of network resilience, high availability and disaster recovery principles. Knowledge of modern cybersecurity threats, mitigation strategies and best practices. Awareness of business continuity and disaster recovery planning. Technical Qualifications Essential CCNA, CompTIA Network+ (or equivalent). Microsoft 365 / Azure certification (AZ-104 or similar). Microsoft Certified: Security, Compliance and Identity Fundamentals. Significant experience with VMware or similar virtualisation platforms. Personal Attributes & Competencies Methodical and analytical approach to problem solving. Ability to work calmly and effectively under pressure during incidents. Strong attention to detail, particularly in documentation and configuration management. Excellent communication skills, with the ability to explain complex technical issues to non-technical colleagues. Collaborative team player, able to work effectively with IT colleagues and wider stakeholders. Proactive and self-motivated, with a commitment to continuous improvement and professional development. Flexible approach to working hours, including planned out-of-hours work when required. To Apply If you feel you are a suitable candidate and would like to work for The Perse School, please click apply to be redirected to our website to complete your application.
Hays Technology
IT Applications Project Analyst
Hays Technology Stockport, Cheshire
Prestigious opportunity for an IT Applications Project Analyst with a leading technical consultancy. With a reputation built on over 34 years of successful projects in the UK and Ireland, our purpose is to facilitate the investment and delivery of energy infrastructure projects that positively influence the energy transition. Our Engineers and Consultants support some of the most innovative energy projects across the UK and Ireland, providing design, intellectual, and engineering services to developers, investors, and owner-operators. Employing over 185 professionals across South Manchester, Glasgow, Belfast and Dublin, due to a period of significant growth, we are inviting you to join our success story. This is based in our South Manchester office 5 days a week. As our IT Applications Project Analyst, you will be responsible for: Managing software coding projects for bespoke, in-house programs Translating requirements, developing software specifications and overseeing their implementation Maintenance and troubleshooting of existing programs/databases Supporting our Microsoft 365 environment Interaction with our overseas developers to create new programs/databases Producing software documentation If you possess a combination of some of the following skills, then LET'S TALK! Experience in IT software project management and delivery Systems management and analysis of process requirements Translating requirements, developing software specifications and overseeing their implementation Familiar with the Microsoft 365 environment Knowledge of one or more of Power Apps, Power Automate, Logic Apps, SharePoint, Power BI, Business Central, Dynamics CRM, etc. for development/automation purposes SQL interrogation experience (MySQL and MS SQL) Previous experience deploying software, databases, and websites Systems troubleshooting and testing Familiar with AI concepts and implementation Familiar with Information Security concepts In return, you will be rewarded with ongoing training and career development, a competitive holiday and benefits package including a discretionary bonus up to 20% and access to a company electric car vehicle leasing scheme. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Feb 01, 2026
Full time
Prestigious opportunity for an IT Applications Project Analyst with a leading technical consultancy. With a reputation built on over 34 years of successful projects in the UK and Ireland, our purpose is to facilitate the investment and delivery of energy infrastructure projects that positively influence the energy transition. Our Engineers and Consultants support some of the most innovative energy projects across the UK and Ireland, providing design, intellectual, and engineering services to developers, investors, and owner-operators. Employing over 185 professionals across South Manchester, Glasgow, Belfast and Dublin, due to a period of significant growth, we are inviting you to join our success story. This is based in our South Manchester office 5 days a week. As our IT Applications Project Analyst, you will be responsible for: Managing software coding projects for bespoke, in-house programs Translating requirements, developing software specifications and overseeing their implementation Maintenance and troubleshooting of existing programs/databases Supporting our Microsoft 365 environment Interaction with our overseas developers to create new programs/databases Producing software documentation If you possess a combination of some of the following skills, then LET'S TALK! Experience in IT software project management and delivery Systems management and analysis of process requirements Translating requirements, developing software specifications and overseeing their implementation Familiar with the Microsoft 365 environment Knowledge of one or more of Power Apps, Power Automate, Logic Apps, SharePoint, Power BI, Business Central, Dynamics CRM, etc. for development/automation purposes SQL interrogation experience (MySQL and MS SQL) Previous experience deploying software, databases, and websites Systems troubleshooting and testing Familiar with AI concepts and implementation Familiar with Information Security concepts In return, you will be rewarded with ongoing training and career development, a competitive holiday and benefits package including a discretionary bonus up to 20% and access to a company electric car vehicle leasing scheme. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Hays
Document Controller
Hays Carnforth, Lancashire
Documentation Controller Cumbria £35K-£38K + Benefits Your new company Join a leading employee-owned organisation with a strong track record in delivering software, database development, and consultancy services for mission-critical systems. As part of this team, you'll share in the success of a business that values innovation, collaboration, and shared ownership. Working with cutting-edge technologies across diverse infrastructures, from national data centres to mobile platforms, this is an exciting opportunity to contribute to projects that truly make a difference. Your new role We are seeking a Documentation Controller / SharePoint Specialist to take ownership of our large-scale Healthcare system, and manage SharePoint solutions across the business. In this role, you will: Manage and maintain the database, ensuring accuracy and consistency of technical documentation. Design, implement, and customise SharePoint features to meet evolving business needs. Collaborate with cross-functional teams to gather and verify information. Provide support and troubleshoot SharePoint-related issues. Ensure compliance with ISO:9001 and ISO:27001 documentation standards. This position offers a high degree of autonomy, problem-solving, and the chance to make a real impact on mission-critical systems. What you'll need to succeed To thrive in this role, you'll bring: Proven experience as a Documentation Controller, SharePoint Specialist, or similar role. Strong organisational skills and attention to detail. Excellent written and verbal communication skills, with the ability to translate technical information into clear, user-friendly language. Hands-on experience with SharePoint Online and SharePoint 2016/2019, plus a solid understanding of SharePoint architecture. Technical skills, with the ability to read and interpret code. Knowledge of ISO documentation standards and best practices. Relevant certifications or training in documentation and SharePoint will be highly advantageous. What you'll get in return Competitive salary of £35,000-£38,000 per annum, negotiable based on experience. Annual performance bonuses. Private health insurance. Salary sacrifice holiday buy scheme. Flexible working post-probation (Work from home 1-2 days/ week). Generous pension contributions. A supportive, employee-owned environment where your contributions are valued. Comprehensive training and handover period to ensure your success. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Feb 01, 2026
Full time
Documentation Controller Cumbria £35K-£38K + Benefits Your new company Join a leading employee-owned organisation with a strong track record in delivering software, database development, and consultancy services for mission-critical systems. As part of this team, you'll share in the success of a business that values innovation, collaboration, and shared ownership. Working with cutting-edge technologies across diverse infrastructures, from national data centres to mobile platforms, this is an exciting opportunity to contribute to projects that truly make a difference. Your new role We are seeking a Documentation Controller / SharePoint Specialist to take ownership of our large-scale Healthcare system, and manage SharePoint solutions across the business. In this role, you will: Manage and maintain the database, ensuring accuracy and consistency of technical documentation. Design, implement, and customise SharePoint features to meet evolving business needs. Collaborate with cross-functional teams to gather and verify information. Provide support and troubleshoot SharePoint-related issues. Ensure compliance with ISO:9001 and ISO:27001 documentation standards. This position offers a high degree of autonomy, problem-solving, and the chance to make a real impact on mission-critical systems. What you'll need to succeed To thrive in this role, you'll bring: Proven experience as a Documentation Controller, SharePoint Specialist, or similar role. Strong organisational skills and attention to detail. Excellent written and verbal communication skills, with the ability to translate technical information into clear, user-friendly language. Hands-on experience with SharePoint Online and SharePoint 2016/2019, plus a solid understanding of SharePoint architecture. Technical skills, with the ability to read and interpret code. Knowledge of ISO documentation standards and best practices. Relevant certifications or training in documentation and SharePoint will be highly advantageous. What you'll get in return Competitive salary of £35,000-£38,000 per annum, negotiable based on experience. Annual performance bonuses. Private health insurance. Salary sacrifice holiday buy scheme. Flexible working post-probation (Work from home 1-2 days/ week). Generous pension contributions. A supportive, employee-owned environment where your contributions are valued. Comprehensive training and handover period to ensure your success. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Hays Accounts and Finance
Document Controller
Hays Accounts and Finance
Your new company Join a leading employee-owned organisation with a strong track record in delivering software, database development, and consultancy services for mission-critical systems. As part of this team, you'll share in the success of a business that values innovation, collaboration, and shared ownership. Working with cutting-edge technologies across diverse infrastructures, from national data centres to mobile platforms, this is an exciting opportunity to contribute to projects that truly make a difference. Your new role We are seeking a Documentation Controller / SharePoint Specialist to take ownership of our large-scale Healthcare system, and manage SharePoint solutions across the business. In this role, you will: Manage and maintain the database, ensuring accuracy and consistency of technical documentation. Design, implement, and customise SharePoint features to meet evolving business needs. Collaborate with cross-functional teams to gather and verify information. Provide support and troubleshoot SharePoint-related issues. Ensure compliance with ISO:9001 and ISO:27001 documentation standards. This position offers a high degree of autonomy, problem-solving, and the chance to make a real impact on mission-critical systems. What you'll need to succeed To thrive in this role, you'll bring: Proven experience as a Documentation Controller, SharePoint Specialist, or similar role. Strong organisational skills and attention to detail. Excellent written and verbal communication skills, with the ability to translate technical information into clear, user-friendly language. Hands-on experience with SharePoint Online and SharePoint 2016/2019, plus a solid understanding of SharePoint architecture. Technical skills, with the ability to read and interpret code. Knowledge of ISO documentation standards and best practices. Relevant certifications or training in documentation and SharePoint will be highly advantageous. What you'll get in return Competitive salary of 35,000- 38,000 per annum, negotiable based on experience. Annual performance bonuses. Private health insurance. Salary sacrifice holiday buy scheme. Flexible working post-probation (Work from home 1-2 days/ week). Generous pension contributions. A supportive, employee-owned environment where your contributions are valued. Comprehensive training and handover period to ensure your success. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jan 30, 2026
Full time
Your new company Join a leading employee-owned organisation with a strong track record in delivering software, database development, and consultancy services for mission-critical systems. As part of this team, you'll share in the success of a business that values innovation, collaboration, and shared ownership. Working with cutting-edge technologies across diverse infrastructures, from national data centres to mobile platforms, this is an exciting opportunity to contribute to projects that truly make a difference. Your new role We are seeking a Documentation Controller / SharePoint Specialist to take ownership of our large-scale Healthcare system, and manage SharePoint solutions across the business. In this role, you will: Manage and maintain the database, ensuring accuracy and consistency of technical documentation. Design, implement, and customise SharePoint features to meet evolving business needs. Collaborate with cross-functional teams to gather and verify information. Provide support and troubleshoot SharePoint-related issues. Ensure compliance with ISO:9001 and ISO:27001 documentation standards. This position offers a high degree of autonomy, problem-solving, and the chance to make a real impact on mission-critical systems. What you'll need to succeed To thrive in this role, you'll bring: Proven experience as a Documentation Controller, SharePoint Specialist, or similar role. Strong organisational skills and attention to detail. Excellent written and verbal communication skills, with the ability to translate technical information into clear, user-friendly language. Hands-on experience with SharePoint Online and SharePoint 2016/2019, plus a solid understanding of SharePoint architecture. Technical skills, with the ability to read and interpret code. Knowledge of ISO documentation standards and best practices. Relevant certifications or training in documentation and SharePoint will be highly advantageous. What you'll get in return Competitive salary of 35,000- 38,000 per annum, negotiable based on experience. Annual performance bonuses. Private health insurance. Salary sacrifice holiday buy scheme. Flexible working post-probation (Work from home 1-2 days/ week). Generous pension contributions. A supportive, employee-owned environment where your contributions are valued. Comprehensive training and handover period to ensure your success. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Scope AT Limited
Wireless Network Engineer - Cisco, CCNP, DC, FortiGate, RF Planning, BGP, IBGP, Troubleshooting, HLD
Scope AT Limited
Wireless Network Engineer - Cisco, CCNP, DC, FortiGate, RF Planning, BGP, IBGP, Troubleshooting, HLD Our investment banking client is looking for a Wireless Network Engineer to join the team on a 12 month initial contract (long term project, will be extended.) Key skill sets: 5 years or more experience in Cisco Wireless/Switching/Routing & Security (CCNP Enterprise & CCNP Wireless Certified technical design or implementation specialist). This experience will be in Design, deployment supporting solutions for large scale data centre & Large Office infrastructure using vendors, technologies including mainly Cisco Wireless, DC (NXOS, IOSXE), FortiGate, Cisco ISE(AAA), Catalyst Centre(SDA). Understanding RF planning/deployments. Wireless and Wired troubleshooting. Organised, details-driven and end user experience mindset. Be able to produce high level and low-level design documentation. Technologies: BGP, IBGP, EGBP, SDA, AD, Guest, VXLAN, LISP, DHCP, DNS, SGT, Dot1x, MAB. Applications: HLD, LLD, ServiceNow, Remedy, Visio, Ekahau Pro, SharePoint. Hybrid working (3 days a week on site) - candidate must be based near Manchester/Liverpool/Stoke/Birmingham By applying to this job you are sending us your CV, which may contain personal information. Please refer to our Privacy Notice to understand how we process this information. In short, in order to supply you with work finding services, we will hold and process your personal data, and only with your express permission we will share this personal data with a client (or a third party working on behalf of the client) by email or by upload to the Client/third parties vendor management system. By giving us permission to send your CV to a client, this constitutes permission to share the personal data that would be necessary to consider your application, interview you (Phone/video/face to face) and if successful hire you. Scope AT acts as an employment agency for Permanent Recruitment and an employment business for the supply of temporary workers. By applying for this job you accept the Terms and Conditions, Data Protection Policy, Privacy Notice and Disclaimers which can be found at our website.
Oct 06, 2025
Contractor
Wireless Network Engineer - Cisco, CCNP, DC, FortiGate, RF Planning, BGP, IBGP, Troubleshooting, HLD Our investment banking client is looking for a Wireless Network Engineer to join the team on a 12 month initial contract (long term project, will be extended.) Key skill sets: 5 years or more experience in Cisco Wireless/Switching/Routing & Security (CCNP Enterprise & CCNP Wireless Certified technical design or implementation specialist). This experience will be in Design, deployment supporting solutions for large scale data centre & Large Office infrastructure using vendors, technologies including mainly Cisco Wireless, DC (NXOS, IOSXE), FortiGate, Cisco ISE(AAA), Catalyst Centre(SDA). Understanding RF planning/deployments. Wireless and Wired troubleshooting. Organised, details-driven and end user experience mindset. Be able to produce high level and low-level design documentation. Technologies: BGP, IBGP, EGBP, SDA, AD, Guest, VXLAN, LISP, DHCP, DNS, SGT, Dot1x, MAB. Applications: HLD, LLD, ServiceNow, Remedy, Visio, Ekahau Pro, SharePoint. Hybrid working (3 days a week on site) - candidate must be based near Manchester/Liverpool/Stoke/Birmingham By applying to this job you are sending us your CV, which may contain personal information. Please refer to our Privacy Notice to understand how we process this information. In short, in order to supply you with work finding services, we will hold and process your personal data, and only with your express permission we will share this personal data with a client (or a third party working on behalf of the client) by email or by upload to the Client/third parties vendor management system. By giving us permission to send your CV to a client, this constitutes permission to share the personal data that would be necessary to consider your application, interview you (Phone/video/face to face) and if successful hire you. Scope AT acts as an employment agency for Permanent Recruitment and an employment business for the supply of temporary workers. By applying for this job you accept the Terms and Conditions, Data Protection Policy, Privacy Notice and Disclaimers which can be found at our website.
IntecSelect
2nd Line Support Analyst
IntecSelect Maidstone, Kent
2nd Line Support Analyst Are you an experienced 2nd Line Support Analyst who thrives in a hands-on role, supporting a wide range of systems and users who enjoys working in a internal IT team? About the Role As our IT Support Engineer, you'll report directly to the IT Manager and play a key role in maintaining and improving our IT systems and services. You'll provide support across Servers, desktops, laptops, tablets, mobile devices, and applications (including MS Office), while also getting involved in specialist software and infrastructure with exposure to Azure cloud. This is a varied role where no two days are the same - from logging and resolving helpdesk tickets, to site setups, Active Directory management, and ensuring our compliance standards are met. You'll also spend at least one day a week on-site at one of our construction projects, making sure IT services run smoothly. Key Responsibilities Provide 1st and 2nd line IT support for hardware, software, and applications. Manage and escalate issues to 3rd line support or external suppliers where required. Support specialist systems such as AutoCAD, Bluebeam, Asta Powerproject, and Lecia. Maintain and improve IT documentation, ensuring compliance with standards (PCI DSS, Cyber Essentials, GDPR). Assist with site setups, network infrastructure, and mobile phone provisioning. Support core IT systems including Exchange 365, Mimecast, Manage Engine Service Desk Plus, and security tools. Travel to sites (minimum one day per week) to provide and maintain IT services. What We're Looking For Hands on experience within an IT support/service role. Hands on exposure to Exchange 365, Mimecast, Azure would be great Strong working knowledge of MS Office, including Access and SharePoint. A problem-solver with excellent customer service skills. A confident communicator who enjoys working as part of a team. Full UK driving licence (manual) and own car. Right to work in the UK.
Oct 03, 2025
Full time
2nd Line Support Analyst Are you an experienced 2nd Line Support Analyst who thrives in a hands-on role, supporting a wide range of systems and users who enjoys working in a internal IT team? About the Role As our IT Support Engineer, you'll report directly to the IT Manager and play a key role in maintaining and improving our IT systems and services. You'll provide support across Servers, desktops, laptops, tablets, mobile devices, and applications (including MS Office), while also getting involved in specialist software and infrastructure with exposure to Azure cloud. This is a varied role where no two days are the same - from logging and resolving helpdesk tickets, to site setups, Active Directory management, and ensuring our compliance standards are met. You'll also spend at least one day a week on-site at one of our construction projects, making sure IT services run smoothly. Key Responsibilities Provide 1st and 2nd line IT support for hardware, software, and applications. Manage and escalate issues to 3rd line support or external suppliers where required. Support specialist systems such as AutoCAD, Bluebeam, Asta Powerproject, and Lecia. Maintain and improve IT documentation, ensuring compliance with standards (PCI DSS, Cyber Essentials, GDPR). Assist with site setups, network infrastructure, and mobile phone provisioning. Support core IT systems including Exchange 365, Mimecast, Manage Engine Service Desk Plus, and security tools. Travel to sites (minimum one day per week) to provide and maintain IT services. What We're Looking For Hands on experience within an IT support/service role. Hands on exposure to Exchange 365, Mimecast, Azure would be great Strong working knowledge of MS Office, including Access and SharePoint. A problem-solver with excellent customer service skills. A confident communicator who enjoys working as part of a team. Full UK driving licence (manual) and own car. Right to work in the UK.
IntecSelect
3rd Line Technical Support Engineer
IntecSelect Maidstone, Kent
3rd Line IT Support Engineer Our client is seeking a 3rd Line IT Support Engineer to join their team and play a key role in keeping our systems running smoothly. Reporting to the IT Manager, you'll provide hands-on support across Servers, desktops, laptops, mobile devices, specialist applications, and network infrastructure. Our client is looking to pay up to £40,000 circa, to be based in Maidstone, Kent with additional benefits including a 5% bonus potential. You'll be the go-to person for troubleshooting, resolving issues, and supporting business-critical projects, ensuring our colleagues have the tools they need to succeed. What you'll do: Provide support across hardware, software, phones, mobiles, and specialist systems. Manage helpdesk enquiries, escalating where needed and seeing issues through to resolution. Support Servers (Windows 2012/2016), Exchange 365, backups (Veeam), and network infrastructure. Set up new sites, accounts, and mobile devices. Maintain IT documentation and ensure smooth daily operations. What we're looking for: Minimum 5 years' experience in IT support or service function with experience in a 3rd Line Support position is a must have. Technical expertise in Server Maintenance (2012 to 2016), Backups (Veeam) and Network Infrastructure is a must have Strong knowledge of Microsoft environments (Office, SharePoint, AD, Exchange). Confident, customer-focused problem solver with excellent communication skills. Full UK driving licence and flexibility to travel to sites. Eligible to work in the UK.
Oct 03, 2025
Full time
3rd Line IT Support Engineer Our client is seeking a 3rd Line IT Support Engineer to join their team and play a key role in keeping our systems running smoothly. Reporting to the IT Manager, you'll provide hands-on support across Servers, desktops, laptops, mobile devices, specialist applications, and network infrastructure. Our client is looking to pay up to £40,000 circa, to be based in Maidstone, Kent with additional benefits including a 5% bonus potential. You'll be the go-to person for troubleshooting, resolving issues, and supporting business-critical projects, ensuring our colleagues have the tools they need to succeed. What you'll do: Provide support across hardware, software, phones, mobiles, and specialist systems. Manage helpdesk enquiries, escalating where needed and seeing issues through to resolution. Support Servers (Windows 2012/2016), Exchange 365, backups (Veeam), and network infrastructure. Set up new sites, accounts, and mobile devices. Maintain IT documentation and ensure smooth daily operations. What we're looking for: Minimum 5 years' experience in IT support or service function with experience in a 3rd Line Support position is a must have. Technical expertise in Server Maintenance (2012 to 2016), Backups (Veeam) and Network Infrastructure is a must have Strong knowledge of Microsoft environments (Office, SharePoint, AD, Exchange). Confident, customer-focused problem solver with excellent communication skills. Full UK driving licence and flexibility to travel to sites. Eligible to work in the UK.
Hays Specialist Recruitment Limited
Project Manager - MOD Facilities Management
Hays Specialist Recruitment Limited Grantham, Lincolnshire
A large FM and Maintenance contractor who runs a contract for the Ministry of Defence to maintain UK MOD sites has an exciting opportunity.For an experienced Project Manager to join the team on a permanent basisThe role requires security clearance to BPSS level.Location:East Midlands, to cover East Midlands and East AngliaPermanent, full timeSalary:Competitive + Company car/Car allowanceThe Billable Works Project Manager plays a pivotal role in overseeing the full lifecycle of Billable Works projects, from initial concept through to design, pricing, delivery, and final handover. Operating within a defined area of responsibility, this position ensures that all projects are delivered to a high standard, on time, and within budget. The role demands technical competence, independent decision-making, and clear communication skills to provide expert guidance and effective support to clients and stakeholders, always aligned with the values.The RoleA key responsibility of the role is to manage the delivery of all Billable Works in accordance with statutory and regulatory requirements, particularly Health & Safety and environmental standards. The Billable Works Project Manager is expected to ensure strict compliance with all relevant legislation and internal policies, proactively embedding a culture of safe working and continuous improvement across project delivery.The position requires the ability to monitor and guide Supply Chain partners, ensuring the appropriate deployment of skilled personnel to the correct tasks. It is essential that work is delivered safely, efficiently, and to the required quality standards, with a strong focus on achieving key performance indicators. The Project Manager reviews and ensures the quality and suitability of all submitted Risk Assessments and Method Statements, confirming they meet acceptable standards prior to commencement of works.A collaborative and consultative approach is vital, as the Project Manager regularly engages with local Reserve Forces' and Cadets' Associations (RFCAs), Customer Service Representatives, and Site Managers to agree on the scope, priorities, and programme of Billable Works. Tasks must be progressed effectively through the Maximo system, with all project documentation completed accurately and submitted on time, including uploading to the SharePoint system for transparency and record-keeping.Customer satisfaction is central to the role. The Project Manager provides end users and managers with optimal technical solutions to meet requirements and is expected to support the resolution of customer issues wherever possible. In doing so, the postholder contributes to broader objectives such as supporting the Ministry of Defence's carbon reduction targets. The ability to manage stakeholder expectations, resolve complaints, and make commercially sound decisions that deliver value for money is fundamental.Cost control, stakeholder engagement, and risk management are integrated components of the role. The Project Manager is responsible for managing contract risk collaboratively, ensuring that risks are identified, mitigated, and communicated across all levels. Clear planning, accurate budgeting, and dynamic response to changing operational needs are essential to the role's success.To fulfil these responsibilities, the Billable Works Project Manager must have demonstrable experience in managing suppliers and contractors in a project management context. This includes driving performance to achieve KPIs, managing costs, and implementing effective stakeholder and project control. Experience in supervising site operations, performance management, and collaborative problem-solving is equally important.Please note: This is a mobile role, with extensive travel required across the East Midlands and East Anglia regions. Candidates must be able and willing to commit to this as part of their role.What You'll BringYou will have a proven track record in building maintenance and refurbishment, ideally for MOD/ MOJ/ Public sector type projects. Or you will have a strong FM background.The role requires a HND-level qualification in Building, Civil, Electrical or Mechanical Engineering or a related discipline, or equivalent professional experience. A management-level Health and Safety qualification, such as NEBOSH / IOSH or SMSTS, is essential, along with evidence of continuing professional development. Developed IT skills, particularly in Microsoft Office applications, are also required to manage documentation and reporting tasks effectively.This role suits a technically proficient and commercially aware professional who can confidently lead and deliver projects in a complex and highly regulated environment. The Billable Works Project Manager is a key contributor to maintaining and enhancing infrastructure, ensuring operational readiness, compliance, and client satisfaction across the estate.What We Offer: 25 days annual leave 6% employee matched pension contribution Company car or car allowance Single private medical cover Life assurance 2x annual salary What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Sep 25, 2025
Full time
A large FM and Maintenance contractor who runs a contract for the Ministry of Defence to maintain UK MOD sites has an exciting opportunity.For an experienced Project Manager to join the team on a permanent basisThe role requires security clearance to BPSS level.Location:East Midlands, to cover East Midlands and East AngliaPermanent, full timeSalary:Competitive + Company car/Car allowanceThe Billable Works Project Manager plays a pivotal role in overseeing the full lifecycle of Billable Works projects, from initial concept through to design, pricing, delivery, and final handover. Operating within a defined area of responsibility, this position ensures that all projects are delivered to a high standard, on time, and within budget. The role demands technical competence, independent decision-making, and clear communication skills to provide expert guidance and effective support to clients and stakeholders, always aligned with the values.The RoleA key responsibility of the role is to manage the delivery of all Billable Works in accordance with statutory and regulatory requirements, particularly Health & Safety and environmental standards. The Billable Works Project Manager is expected to ensure strict compliance with all relevant legislation and internal policies, proactively embedding a culture of safe working and continuous improvement across project delivery.The position requires the ability to monitor and guide Supply Chain partners, ensuring the appropriate deployment of skilled personnel to the correct tasks. It is essential that work is delivered safely, efficiently, and to the required quality standards, with a strong focus on achieving key performance indicators. The Project Manager reviews and ensures the quality and suitability of all submitted Risk Assessments and Method Statements, confirming they meet acceptable standards prior to commencement of works.A collaborative and consultative approach is vital, as the Project Manager regularly engages with local Reserve Forces' and Cadets' Associations (RFCAs), Customer Service Representatives, and Site Managers to agree on the scope, priorities, and programme of Billable Works. Tasks must be progressed effectively through the Maximo system, with all project documentation completed accurately and submitted on time, including uploading to the SharePoint system for transparency and record-keeping.Customer satisfaction is central to the role. The Project Manager provides end users and managers with optimal technical solutions to meet requirements and is expected to support the resolution of customer issues wherever possible. In doing so, the postholder contributes to broader objectives such as supporting the Ministry of Defence's carbon reduction targets. The ability to manage stakeholder expectations, resolve complaints, and make commercially sound decisions that deliver value for money is fundamental.Cost control, stakeholder engagement, and risk management are integrated components of the role. The Project Manager is responsible for managing contract risk collaboratively, ensuring that risks are identified, mitigated, and communicated across all levels. Clear planning, accurate budgeting, and dynamic response to changing operational needs are essential to the role's success.To fulfil these responsibilities, the Billable Works Project Manager must have demonstrable experience in managing suppliers and contractors in a project management context. This includes driving performance to achieve KPIs, managing costs, and implementing effective stakeholder and project control. Experience in supervising site operations, performance management, and collaborative problem-solving is equally important.Please note: This is a mobile role, with extensive travel required across the East Midlands and East Anglia regions. Candidates must be able and willing to commit to this as part of their role.What You'll BringYou will have a proven track record in building maintenance and refurbishment, ideally for MOD/ MOJ/ Public sector type projects. Or you will have a strong FM background.The role requires a HND-level qualification in Building, Civil, Electrical or Mechanical Engineering or a related discipline, or equivalent professional experience. A management-level Health and Safety qualification, such as NEBOSH / IOSH or SMSTS, is essential, along with evidence of continuing professional development. Developed IT skills, particularly in Microsoft Office applications, are also required to manage documentation and reporting tasks effectively.This role suits a technically proficient and commercially aware professional who can confidently lead and deliver projects in a complex and highly regulated environment. The Billable Works Project Manager is a key contributor to maintaining and enhancing infrastructure, ensuring operational readiness, compliance, and client satisfaction across the estate.What We Offer: 25 days annual leave 6% employee matched pension contribution Company car or car allowance Single private medical cover Life assurance 2x annual salary What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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