18 jobs found

Our client is currently seeking an experienced Building Surveyor for the London region. You will mainly deal with properties affected by general perils (fire, flood, storm etc) across a mixed portfolio of commercial major and complex material damage insurance claims. The Role Claim Evaluation : Review all information from clients and claim handlers and conduct detailed site visits to validate claims for policy coverage and scope. Customer Interaction: Communicate with policyholders to gather additional information and inform them of policy liability and scope decisions. Claim Validation: Use company tools to create repair schedules and validate variations requests based on policy terms. Be able to interpret policy wordings and apply insurer claims' handling philosophies and guidelines. Project Management: Oversee the entire claim process, from damage assessment, validation, repair scoping / scheduling, fulfilment to final report submission. Compliance: Ensure all processes comply with company policies, procedures, and Health & Safety legislation. Contractor Management: Appoint relevant contractors (e.g., asbestos, drying and restoration specialists, building contractors, etc) and provide clear instructions from the outset of the claim. Skills / Qualifications Relevant technical / Loss Adjusting experience is desired. Prior subsidence project management experience, perhaps. Degree in Building Surveying (BSC Hons). You will ideally be AssocRICS/MRICS/FRICS qualified. Conversant with CAD, CDM Regs 2015, Party Wall Act 1996, Building Regulation and Planning Legislation. Strong communication skills, both written and verbal. Excellent customer service, organizational & communication skills. Interested applicants should apply online or forward their CVs to Dave Clements at Exchange Street Claims Job Ref: DC1025. For all other vacancies, take a look at our website - exchange-street.co.uk.

Our client is currently seeking an experienced Building Surveyor for the Manchester / North West regions. You will mainly deal with properties affected by general perils (fire, flood, storm etc) across a mixed portfolio of commercial major and complex material damage insurance claims. The Role Claim Evaluation : Review all information from clients and claim handlers and conduct detailed site visits to validate claims for policy coverage and scope. Customer Interaction: Communicate with policyholders to gather additional information and inform them of policy liability and scope decisions. Claim Validation: Use company tools to create repair schedules and validate variations requests based on policy terms. Be able to interpret policy wordings and apply insurer claims' handling philosophies and guidelines. Project Management: Oversee the entire claim process, from damage assessment, validation, repair scoping / scheduling, fulfilment to final report submission. Compliance: Ensure all processes comply with company policies, procedures, and Health & Safety legislation. Contractor Management: Appoint relevant contractors (e.g., asbestos, drying and restoration specialists, building contractors, etc) and provide clear instructions from the outset of the claim. Skills / Qualifications Relevant technical / Loss Adjusting experience is desired. Prior subsidence project management experience, perhaps. Degree in Building Surveying (BSC Hons). You will ideally be AssocRICS/MRICS/FRICS qualified. Conversant with CAD, CDM Regs 2015, Party Wall Act 1996, Building Regulation and Planning Legislation. Strong communication skills, both written and verbal. Excellent customer service, organizational and communication skills. Interested applicants should apply online or forward their CVs to Dave Clements at Exchange Street Claims Job Ref: DC1023. For all other vacancies, take a look at our website - exchange-street.co.uk

Job Title: Casualty & Corporate Claims Handler Salary: £30,000 to £40,000 Location: Leeds City Centre (Hybrid Working) Contract: Full Time, Permanent Overview: Our client is a globally recognised law firm with an outstanding reputation in the insurance and corporate risk sector. With a strong international presence and a modern, forward-thinking approach, the firm is widely respected for delivering high-quality legal services to insurers and large corporate clients across a wide range of casualty and liability matters.Due to continued growth within the Leeds office, the firm is seeking to recruit a Casualty & Corporate Claims Handler to join its expanding team. This is an excellent opportunity for an experienced claims professional looking to develop their career within a supportive and collaborative legal environment, working closely with solicitors and insurance clients on complex liability disputes. Position: The successful candidate will assist in managing a varied caseload of casualty and corporate claims on behalf of insurer and self-insured corporate clients. The role will predominantly involve handling defendant liability disputes relating to both personal injury and property damage claims.You will be responsible for progressing claims from initial notification through to resolution, working closely with colleagues and clients to investigate liability, review evidence, and develop effective case strategies. The role will involve liaising with insurers, corporate clients, claimants, and third parties while ensuring matters are handled efficiently and in line with agreed service standards.You will support the wider team on both pre-litigated and litigated claims, assisting with the preparation of documentation, reviewing medical and expert evidence where appropriate, and contributing to negotiations and settlement discussions.The role offers exposure to complex and high-value claims, including cases involving significant liability disputes, and provides the opportunity to work closely with experienced legal professionals within a highly respected insurance and casualty practice. Key Details: This is a full-time, permanent position based in Leeds city centre with hybrid and agile working available. The firm offers a highly competitive benefits package which includes 25 days' annual leave plus bank holidays, with annual leave increasing to 27 days with continued service. Employees also receive an additional wellbeing day each year and access to a lifestyle and wellbeing allowance.The organisation provides a comprehensive benefits package including an enhanced pension scheme, private medical insurance and private healthcare, life assurance, and an income protection scheme. Further benefits include an electric vehicle scheme, a sabbatical scheme, enhanced parental and family leave policies, eyecare support, and access to a financial benefits and rewards platform.Employees are also eligible for a discretionary performance-related bonus scheme. The firm promotes flexible, agile, and hybrid working arrangements and is known for maintaining a positive, collaborative culture while offering strong opportunities for long-term career development. How to Apply: If you are interested in this Casualty & Corporate Claims Handler opportunity, please submit your application using the link provided.Alternatively, for a confidential discussion about the role, please contact Rhys Spencer on , who is managing this vacancy.To review additional career opportunities, please visit jobs. To From Record Yes No Always use these settings

Job Title: Claims Handler - Defendant Personal Injury (EL/PL) Location: Bradford with Hybrid Working Salary: £30,000 to£35,000 Salary Bracket Contract: Full Time, Permanent Overview: Our client is a leading law firm with a strong national reputation and global outreach, while maintaining an independent and supportive organisational culture. The firm is recognised for delivering high-quality legal services and has built a strong client base supported by experienced professionals across multiple practice areas.The firm prides itself on being a people-first organisation with a genuine focus on employee well-being and career progression. With competitive salaries, leading training and development opportunities, and flexible working arrangements, the firm offers an excellent environment for legal professionals to develop their careers.Due to continued growth within their Personal Injury team, the firm is now looking to recruit a Claims Handler to join their department. This is an excellent opportunity for a candidate looking to further develop their career within defendant personal injury claims while working as part of a reputable and supportive team. Position: The successful candidate will be responsible for managing a caseload of Employer's Liability and Public Liability (EL/PL) matters, ensuring files are progressed efficiently through the MOJ Claims Portal.The role will involve liaising confidently and professionally with opponents, experts, regulatory authorities and clients via telephone, email and written correspondence. The successful candidate will negotiate settlements on both liability and quantum while ensuring claims are handled in a timely and effective manner.Additional responsibilities will include pursuing recovery actions against third parties where appropriate, maintaining accurate financial and risk assessments for all claims, and ensuring compliance with internal procedures and client-specific protocols.The role will also involve regularly reviewing performance and working towards achieving personal performance targets.This position would suit a candidate with experience in Defendant Personal Injury claims. Although the role focuses on litigated EL/PL claims, candidates with a professional background exclusively in RTA claims will also be considered. Key Details: The successful candidate will join a well-established firm offering a competitive salary alongside an attractive and comprehensive benefits package.Benefits include 25 days annual leave plus bank holidays, with increasing holiday entitlement following 2 and 5 years of service. The firm also offers an optional holiday purchase scheme through salary sacrifice.Additional benefits include enhanced pension contributions which increase with service, life assurance, private healthcare, discounted legal services and a firmwide reward and recognition scheme.Employees also benefit from a strong wellbeing offering including a mental health and wellbeing programme, enhanced parental leave package, employee assistance programme, sports and social clubs, travel scheme, free snacks and long service awards. Hybrid working arrangements are also available. How to Apply: If you are interested in this Claims Handler opportunity, please submit your application using the link provided. For a confidential discussion about the role, you are welcome to contact Rhys Spencer on , who is managing this recruitment process. To From Record Yes No Always use these settings

Job Title - Admin/ Planner Location - Near Dartford Salary - GBP28000 to GBP3000 My well established client is looking for an Insurance Claims Handler who will be responsible for managing insurance claims from initial notification through to settlement. The role involves investigating claims, assessing validity, liaising with clients and third parties, and ensuring fair and timely resolution in line with policy terms. Key Responsibilities Receive and process new insurance claims (via phone, email, or online systems) Review policy coverage to determine validity of claims Investigate claims by gathering evidence, statements, and documentation Liaise with policyholders, insurers, brokers, and third parties (e.g. solicitors, loss adjusters) Assess liability and negotiate settlements Detect and escalate potentially fraudulent claims Maintain accurate and up-to-date claim records Ensure compliance with regulatory and company standards Provide excellent customer service throughout the claims process Meet KPIs such as claim resolution time and customer satisfaction Required Skills & Competencies Strong analytical and problem-solving skills Excellent communication (written and verbal) Attention to detail and accuracy Negotiation and decision-making ability Customer service orientation Ability to manage workload and prioritise tasks Resilience and ability to handle challenging situations Qualifications & Experience Previous experience in insurance, claims handling, or financial services (often preferred) GCSEs/A-levels (or equivalent); degree is beneficial but not always required

Your new firm Our client is seeking an experienced Remote Claims Handler with a strong background in Professional Indemnity to support the management of complex claims on behalf of insurers and corporate clients. The role involves handling claims efficiently, ensuring excellent client service, and working closely with legal and underwriting teams. There will also be the opportunity to enjoy client secondments. Some travel to their offices in the South West and/or London may be required on occasion, but this will be expensed. Your new role You will: Manage a caseload of Professional Indemnity claims from notification through to resolution Review policy coverage, liability, and quantum issues Liaise with insurers, brokers, solicitors, and insured parties Provide accurate reserves, reports, and recommendations Ensure claims are handled in line with regulatory and internal compliance standards Support dispute resolution, negotiations, and settlement discussions Maintain detailed file notes and documentation on claims systems Deliver high-quality client service What you'll need to succeed Proven experience (minimum 2+ years preferred) with complex or high-value Professional Indemnity claims (construction, financial services, etc.) Strong knowledge of UK claims processes and insurance market practices Experience working with legal teams or within a law firm environment (highly desirable) Excellent written and verbal communication skills Ability to work independently in a remote setting while collaborating with wider teams Strong organisational skills and ability to manage competing priorities Proficiency in claims management systems and MS Office What you'll get in return This presents as an excellent opportunity to work remotely for a leading international law practice. Alongside a competitive salary, you will have access to a wide range of the firm's benefits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Description The claims handler will be responsible for managing a caseload of PL & EL claims up to a reserve value of £30,000. This includes personal injury, product liability and property damage. The handler will manage the claim from inception to settlement pre litigation. Key Responsibilities • To pro-actively manage a caseload of Public Liability, Employers Liability, Product Liability & Property Damage claims• Maintain accurate data on relevant case management system• Comply with set client SLA's• Ensure quality service standards and productivity levels are maintained to a high standard• Allocate new claims and set strategies• Carry out supervisory tasks appropriate to level• Assist with training and mentoring team members• Undertake appropriate additional tasks provided by the Team Leader• Attend Client review meetings and assist with client project work where applicable• Build and maintain excellent relationships with Clients Skills, Knowledge and Expertise • Minimum 2 years casualty claims handling experience • Experience dealing with quantum up to £25k• Excellent attention to detail• Strong communication and negotiation skills• Strong organisational skills• Supervisory experience is desirable• Excellent client care and customer service skills• Ability to manage own volume workload via task management• Ability to work as a team and independently Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation

The Claims Handler will manage a caseload of EL/PL delegated authority fixed fee cases on behalf of a number of insurance clients, working in conjunction with a Technical Support Lawyer who will be involved in setting strategies and making liability decisions, as well as responsible for their technical development. The role requires a forensic and analytical approach to the issues, together with experience and/or appreciation of the documents and evidence required in these types of cases. The work type likely to feature in the case load are Pre-action disclosure files, Infant Approval Hearings and EL/PL files handled on a Delegated Authority basis. In addition the Assistant File Handler will support File Handlers on tasks within their caseloads. Key Responsibilities Considering and responding to Applications for Pre-action disclosure Handling matters in accordance with client SLA's Instructing Counsel/advocate Reviewing evidence Legal Research Negotiations/ Drafting Payments into Court Dealing with routine correspondence Initial review and setting strategy for the management of the claim Reviewing matters throughout CRU Dealing with disclosure Reviewing evidence (including medical / personnel records) Conducting investigations with Insured's / obtaining witness statements Liaising with parties involved in claims including the insured, Claimant Solicitors and witnesses Instructing Counsel / Experts Attending conferences and Trials with Counsel and note taking Dealing with routine correspondence Reviewing quantum Drafting Tomlin Orders and Consent Orders Draft Cost schedules Dealing with general or straightforward queries Telephone chasing activities Filing out Allocation Questionnaires and witness summon Ensuring compliance with the SRA Standards & Regulations. Working Hours: 35 hours per week Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. Primary location for this role is Parklands, Bolton Office - 1 day a week in office. Skills, Knowledge and Expertise Self-confident with good telephone and communication skills with people at all levels inside and outside the business An ability to organise and prioritise tasks using initiative Calm under pressure with the ability to re-prioritise and delegate effectively when required An ability to maintain attention to detail when dealing with repetitive tasks Good Literacy and IT skills Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met Ability to work effectively within the Keoghs Shared Behaviour framework Contributes actively to an environment in which colleagues work cooperatively with each other. Ability to meet performance targets Positive, confident and enthusiastic Excellent listening, verbal and written communication skills Good client care skills and evidence of working to client guidelines on a delegated basis Ability to prioritise work, keep to deadlines and work under pressure High level of analytical skills Previous personal injury file handling experience Legal Education- ILEX, LPC or equivalent work experience Experience of handling a caseload of EL/PL files would be advantageous. Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation

The Claims Handler will manage a caseload of EL/PL delegated authority fixed fee cases on behalf of a number of insurance clients, working in conjunction with a Technical Support Lawyer who will be involved in setting strategies and making liability decisions, as well as responsible for their technical development. The role requires a forensic and analytical approach to the issues, together with experience and/or appreciation of the documents and evidence required in these types of cases. The work type likely to feature in the case load are Pre-action disclosure files, Infant Approval Hearings and EL/PL files handled on a Delegated Authority basis. In addition the Assistant File Handler will support File Handlers on tasks within their caseloads. Key Responsibilities Considering and responding to Applications for Pre-action disclosure Handling matters in accordance with client SLA's Instructing Counsel/advocate Reviewing evidence Legal Research Negotiations/ Drafting Payments into Court Dealing with routine correspondence Initial review and setting strategy for the management of the claim Reviewing matters throughout CRU Dealing with disclosure Reviewing evidence (including medical / personnel records) Conducting investigations with Insured's / obtaining witness statements Liaising with parties involved in claims including the insured, Claimant Solicitors and witnesses Instructing Counsel / Experts Attending conferences and Trials with Counsel and note taking Dealing with routine correspondence Reviewing quantum Drafting Tomlin Orders and Consent Orders Draft Cost schedules Dealing with general or straightforward queries Telephone chasing activities Filing out Allocation Questionnaires and witness summon Ensuring compliance with the SRA Standards & Regulations. Working Hours: 35 hours per week Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. Primary location for this role is Parklands, Bolton Office - 1 day a week in office. Skills, Knowledge and Expertise Self-confident with good telephone and communication skills with people at all levels inside and outside the business An ability to organise and prioritise tasks using initiative Calm under pressure with the ability to re-prioritise and delegate effectively when required An ability to maintain attention to detail when dealing with repetitive tasks Good Literacy and IT skills Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met Ability to work effectively within the Keoghs Shared Behaviour framework Contributes actively to an environment in which colleagues work cooperatively with each other. Ability to meet performance targets Positive, confident and enthusiastic Excellent listening, verbal and written communication skills Good client care skills and evidence of working to client guidelines on a delegated basis Ability to prioritise work, keep to deadlines and work under pressure High level of analytical skills Previous personal injury file handling experience Legal Education- ILEX, LPC or equivalent work experience Experience of handling a caseload of EL/PL files would be advantageous. Benefits 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance ( Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection ( Private health insurance) Pension Contribution based 5% Employee / 3% Employer Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation

This role is positioned within our Volume Motor Litigation Unit which deals with motor litigation across MOJ, OICP, Small Claims and Fast Track claims to the value of £25k. The unit is made up of distinct file handler teams managing the different work types previously mentioned. The unit offers clear progression pathways, both technically and operationally allowing candidates to continue their career journey within the business. The role of Fast Track Liability File Handler is within our Fast Track Team managing a caseload of quantum and liability personal injury claims and Fast Track non personal injury cases above £10k. Cases would be managed from the point of service through to resolution. All claims would be handled on behalf of key insurer clients as Defendant. The role would suit an established Small Claims Litigator looking for opportunities to progress their career in to personal injury or personal injury litigators looking to enhance knowledge. Full induction training will be provided along with continued on the job training and supervision as required. Key Accountabilities Independent management of a caseload of Fast Track work, including effective planning and organising of the workload to ensure Court deadlines are met. Delivery of agreed performance targets and quality standards Analysis of the available evidence to create an initial case strategy on quantum. Undertake effective telephone discussions and negotiations with the client, Defendant, third party insurer and third party Solicitors to pursue the efficient and appropriate settlement of cases and apportionment of costs Proofing witnesses, assessing their evidence and drafting statements Drafting of Court document and complying with all Court deadlines. Instructing, briefing and liaising with Counsel. Undertaking court telephone hearings ensuring progress is maximised and all actions are completed to bring cases to settlement Guiding the Defendant through the litigation process where required and set expectations. Timely and accurate maintenance of all case management, billing and management information systems to ensure completeness of records and aid business decision making Delegation of tasks where available and appropriate to other members of the team Dealing with correspondence and telephone calls within strict service level agreements Updating reports upon receipt of evidence as required. Adhering to Client Guidelines Provide written updates by email or letter to clients detailing case activity to ensure that they receive up to date and accurate information about progress when requested Effective management of the CRU and NHS process Ensuring files are kept within ISO 9001 guidelines Experience, Skills and Qualifications Previous experience of handling own caseload of litigated claims (either in a defendant or claimant role) Understanding of case law and litigation practice and process, and Court Practice Rules Ability to plan and prioritise workloads Efficient in a process driven environment Drive to achieve to take development opportunities when they arise with a positive attitude Calm under pressure with the ability to re-prioritise and delegate effectively when required Confident with ability to take initiative to innovate and adapt to changing situations Confidence to seek advice and guidance when dealing with new tasks Excellent listening and verbal communication skills Excellent written communication skills and the ability to compose professional written communications Ability to follow instruction with attention to detail Ability to recognise when sensitivity and tact are required Effectively work within a team Proficient IT skills (Word, Excel and Office) Good standard of education - 5 GCSE's grade C/5 or equivalent including maths and English Preferred Established experience in law through further education or experience. File handling experience within a law practice or Insurer. Good understanding of the high way code and basic road traffic act principles. Experience of Indemnity Principles and CCFAs Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death In Service - after 1 years' service Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation

Our client is currently seeking an experienced Building Surveyor for the Birmingham / Midlands regions. You will mainly deal with properties affected by general perils (fire, flood, storm etc) across a mixed portfolio of commercial major and complex material damage insurance claims. The Role Claim Evaluation : Review all information from clients and claim handlers and conduct detailed site visits to validate claims for policy coverage and scope. Customer Interaction: Communicate with policyholders to gather additional information and inform them of policy liability and scope decisions. Claim Validation: Use company tools to create repair schedules and validate variations requests based on policy terms. Be able to interpret policy wordings and apply insurer claims' handling philosophies and guidelines. Project Management: Oversee the entire claim process, from damage assessment, validation, repair scoping / scheduling, fulfilment to final report submission. Compliance: Ensure all processes comply with company policies, procedures, and Health & Safety legislation. Contractor Management: Appoint relevant contractors (e.g., asbestos, drying and restoration specialists, building contractors, etc) and provide clear instructions from the outset of the claim. Skills / Qualifications Relevant technical / Loss Adjusting experience is desired. Prior subsidence project management experience, perhaps. Degree in Building Surveying (BSC Hons). You will ideally be AssocRICS/MRICS/FRICS qualified. Conversant with CAD, CDM Regs 2015, Party Wall Act 1996, Building Regulation and Planning Legislation. Strong communication skills, both written and verbal. Excellent customer service, organizational & communication skills. Interested applicants should apply online or forward their CVs to Dave Clements at Exchange Street Claims Job Ref: DC1024 For all other vacancies, take a look at our website - exchange-street.co.uk

Motor Claims Intervention Handler Salary: 24,500 - 26,500 + bonus (up to 15%) Hours: Monday-Saturday (flexible between 8:00am-8:00pm) 37.5 hours per week Rota Location: Birmingham Business Park (B37) - Office Based MPJ Recruitment are working with a fast-growing, entrepreneurial motor insurance business specialising in Intervention, Hire and Repair . Led by a highly experienced leadership team with over 40 years' industry expertise , the business continues to expand and is now seeking Motor Claims Intervention Handlers to join its Birmingham-based team. This role is ideal for customer-focused professionals who enjoy working in a fast-paced environment and want to make a real impact on claims outcomes. The Role You will be responsible for: Making outbound calls to third parties to secure successful interventions and achieve commercial objectives. Establishing third-party needs to control costs and minimise claims spend. Managing follow-ups and supporting the end-to-end claims process. Identifying potential fraud, exaggeration, and indemnity risks. Reviewing processes, highlighting leakage, and suggesting improvements. Handling technical queries, escalations, and liability referrals. Sharing best practice and supporting team performance. About You You are: Passionate about delivering a positive third-party claims journey. Tenacious, motivated, and results-driven. A strong problem solver who adapts well to change. A collaborative team player who enjoys sharing knowledge. Click APPLY to learn more about this opportunity.

Associate - Serious Injury A senior opportunity within a specialist Serious Injury practice, offering the chance to work on complex, high-value claims within a well-structured and highly regarded team. This role is suited to experienced Serious Injury lawyers operating at a senior level who are looking to focus on high-quality work in an environment designed to support long-term case strategy and client outcomes. Caseloads are carefully managed to allow the time, autonomy and attention required to handle complex claims effectively. The Opportunity: As an Associate, you will: Lead a portfolio of complex Serious Injury claims, predominantly RTA-based, typically valued from £150k to multi-million-pound outcomes Take full responsibility for case strategy, including liability, quantum, rehabilitation and settlement Work collaboratively with medical experts, counsel, case managers, care experts, architects and financial specialists Secure early interim payments and rehabilitation funding to support client recovery Provide supervision, guidance and mentoring to junior team members Play an active role in delivering excellent client outcomes through a structured, multi-disciplinary approach About You: Qualified Solicitor or CILEX Fellow with significant post-qualification experience (typically 8+ years PQE or equivalent) Proven experience as a lead file handler on complex Serious Injury matters Strong technical knowledge of litigation, liability and quantum Demonstrated ability to manage high-value, complex claims independently Experience mentoring or supervising junior colleagues Excellent client care skills and professional credibility within the sector What's on Offer: Competitive salary of £60,000 - £90,000 (DOE) Life assurance and income protection Flexible benefits, including the option to buy or sell annual leave A dedicated monthly wellbeing day Ongoing investment in professional development and career progression A supportive, collaborative environment focused on quality over volume Opportunities to contribute to departmental development and sector engagement This is an excellent opportunity for a senior Serious Injury lawyer looking to work within a forward-thinking practice that prioritises high-quality work, professional autonomy, and long-term client outcomes. If the above role is of interest then please send an updated CV to (url removed) or for a confidential discussion about the role then call Chris on (phone number removed).

Personal Injury Paralegal - Bradford We are working with a modern, commercially focused law firm that advises a broad client base ranging from entrepreneurs and owner-managed businesses to major national brands. The firm has a strong reputation in defendant personal injury work and is continuing to grow its pre-litigation capability. An opportunity has arisen for an experienced Pre-Litigation Claims Handler to join a busy and supportive team in Bradford city centre, defending Employer's Liability and Public Liability claims prior to litigation. This is a hands-on, fee-earning role with training and development provided. The Role You will handle defendant EL/PL personal injury claims from initial notification through to the point of litigation, working under the guidance of an experienced supervisor. The role requires a methodical, process-driven approach, strong communication skills and confidence dealing with multiple stakeholders. Key Responsibilities Defend EL/PL personal injury claims from inception up to, but not including, litigation (ideally with a retail focus). Use the MOJ EL/PL Portal confidently and efficiently. Communicate with opponents, experts, statutory bodies and clients via telephone, email and written correspondence. Negotiate liability and quantum in line with client instructions and commercial objectives. Pursue recovery of client losses from third parties where appropriate. Maintain accurate reserves, financial records and risk management information. Deliver a high standard of customer service, including to litigants in person. Build and maintain strong relationships with existing and prospective clients. Experience & Skills Required Minimum 18 months' experience handling defendant EL/PL claims at a pre-litigation stage. Experience using the MOJ EL/PL Portal. Strong organisational skills and the ability to manage a varied caseload effectively. Why Apply? This is an excellent opportunity to join a growing defendant personal injury team within a forward-thinking firm that values quality, collaboration and development. You will gain exposure to a broad range of EL/PL matters, benefit from structured supervision and training and work in a professional yet approachable environment. Benefits Include 25+ days' annual leave plus statutory holidays Option to purchase additional holiday Pension scheme Life assurance Employee Assistance Programme Interest-free travel loan Reward, recognition and wellbeing platform with discounted offers If you meet the above criteria and would like to explore this opportunity further, please apply directly or contact Rachael Atherton at G2 Legal Recruitment for a confidential discussion.

Join an Award-winning Commercial Insurance brokerage who have been established since 1972. An Independent Broker with longstanding solid relationships with Insurers and access to Lloyds of London. A company where relationships, expertise, and exceptional service are at the heart of everything they do. They are looking for a motivated and detail-driven Commercial Insurance Account Handler to become a key part of their growing team. In this role, you ll work closely with a portfolio of valued Commercial clients, providing professional support across policy administration, renewals, and day-to-day account management. This is a fantastic opportunity to build your career within a supportive business that combines strong market presence with the friendly, collaborative culture that only a family-run company can offer. Salary, Benefits & Hours £35,000 to £45,000 Monday to Friday 8.30am to 5.30pm Parking Onsite 28 days holiday Pension Learning & Development Support Computer & keyboard skills Navigation of standard office PC Systems Essential working knowledge of Microsoft Word and Excel Working knowledge of industry systems. Use of Open GI(MISYS) would be beneficial Accurate data entry and documentation of customer information in line with Industry regulations and GDPR Skills & Attributes Understanding of commercial insurance policies (property, liability, motor fleet, professional indemnity, etc.) Knowledge of underwriting terms, policy wording, and coverage limits Ability to process mid-term adjustments, renewals, and claims queries Investigation skills to resolve policy issues and coverage gaps Clear communication with clients, brokers, and insurers; thinking pro-actively about risk and protection for the client Ability to explain complex policy details in simple terms Professional email and phone etiquette Strong listening skills to understand client needs Keeping track of deadlines (renewals, endorsements, documentation) Professional and trustworthy Team Player but able to work independently.

Title: Claims Handler Location: Chelmsford Salary: 27,000 - 35,000 depending on experience Days/ Hours of work: Monday - Friday, 09:00 - 17:00 Benefits On-site parking 25 days holiday plus bank holidays Frequent socials, including Summer and Christmas parties Environmentally conscious - you'll be supplied with sustainable products Company lunches Excellent progression opportunities Opportunity to participate in local fundraising Long service awards Amazing in-house training The company Office Angels are truly excited to be recruiting for this exciting and fast-paced position. Due to continuous growth, a well-established and professional company based in Chelmsford are looking for a Claims Handler to support their growing claims department. You will be based in their bight and open head office and will need be organised, proactive and have great communication skills. This is a great opportunity for someone to progress in their career and have the opportunity to learn from experience senior members of staff as well as colleagues. Duties Deliver a high standard of claims handling by managing third-party claims from initial notification through to final resolution. Conduct thorough investigations and resolve claims efficiently, professionally, and within expected timeframes. Provide a high-quality service that aligns with internal procedures and service level agreements, ensuring minimal financial leakage. Assess and quantify personal injury claims and related financial losses, such as loss of earnings and care costs, with accuracy. Maintain precise and up-to-date records within the Claims Management System. Ensure all claim reserves, payments, and Large Movement Reports are calculated and recorded in line with company policies. Prioritise workload effectively to manage customer expectations and address any disputes that may arise during the claims process. Monitor and uphold productivity, service quality, and performance standards consistently. Take ownership of personal development by identifying training needs and pursuing relevant learning opportunities. Support internal and external audits by providing accurate and timely information as required. Participate in internal and client-facing review meetings when appropriate. Embrace and contribute positively to change initiatives within the claims handling team. The ideal candidate You'll have experience working within claims You'll be capable of investigating and negotiating liability disputes You'll be capable of accurately assessing General Damages You have excellent written and verbal communication skills You have strong attention to detail You have a willingness to learn You have a proactive mindset Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Our client is looking to recruit a Casualty / Liability Claims Handler to work on a remote / home working basis. You will use your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability (injury and TPPD) and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout. The role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements.

Our client is looking to recruit a Casualty / Liability Claims Handler to work on a remote / home working basis. You will use your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability (injury and TPPD) and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout. The role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements.