Role Title: Capability Business Operations Analyst Duration: 6 month contract Location: Telford, hybrid 2 days per week onsite Rate: up to £276 p/d Umbrella inside IR35 Role purpose/summary We are looking for a Capability Business Operations Analyst to support the Insights and Data Practice Tactical Workforce Planner in delivering learning and capability activity across the Practice. This role is strongly delivery focused and data driven. It involves detailed Excel analysis, reporting, and dashboarding to track capability activity, alongside hands on coordination of training logistics across the Practice. You will play a key role in turning workforce and capability plans into well managed, visible, and measurable outcomes. Key Responsibilities Capability Delivery and Coordination Support the delivery of the Practice's 6-12 month capability plan through detailed tracking, coordination, and reporting Coordinate training activity across the Practice, including scheduling, attendee management, communications, and logistics Track completion of training, certifications, and conferences against agreed plans and measures Provide operational support for capability initiatives such as External/Internal Training, Academies and Leadership Programmes Data Analysis, Reporting and Dashboards (Core Focus) Use advanced Excel skills to analyse workforce and capability data, producing clear reports and dashboards Maintain and develop trackers for learning activity, certifications, capability coverage, and learning hours Ensure data accuracy and consistency across capability and skills reporting Provide regular insight to support workforce discussions, capability reviews, and governance forums External Partnerships Support engagement with external learning partners Coordinate partnership activity and track uptake, spend, value and feedback Early & Emerging Talent and Onboarding Support the operational delivery of capability and learning activity for Early and Emerging Talent Work with the UK E&E team to coordinate onboarding, early career development activity, and community events Help manage onboarding logistics and learning schedules, working with Business Operations Analysts where required Financial Tracking and Administration Support the Tactical Workforce Planner with tracking and monitoring capability spend Maintain Excel based financial trackers for learning budgets, forecasts, actuals and accruals Track learning hours and participation to support Learning and Development reporting and targets Bench and Deployment Support Work with Tactical Workforce Planning to support bench activity including onboarding and from a capability perspective Help ensure individuals are supported with relevant development aligned to upcoming deployment needs Community and Engagement Support capability communications across the Practice, including SharePoint and the Capability Hub Coordinate and promote community led learning and development initiatives About You You are a highly organised and analytical business operations professional who is confident working with large data sets and Excel based reporting. You enjoy combining data analysis with practical delivery and coordination. Key experience and strengths include: Strong to advanced Excel skills, including data analysis, formulas, pivot tables, and dashboards Experience in business operations, workforce, learning, or capability support roles Confidence producing regular reports and insight for stakeholders Experience coordinating training or learning logistics across teams or practices Good financial awareness, including tracking budgets and spend Well organised, detail focused, and delivery oriented What We Offer A hands on capability and workforce role with strong exposure to data, reporting, and learning delivery Close day to day working with the Tactical Workforce Planner Opportunity to deepen Excel, reporting, and workforce analytics expertise A collaborative, supportive, and people centred culture All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Apr 02, 2026
Contractor
Role Title: Capability Business Operations Analyst Duration: 6 month contract Location: Telford, hybrid 2 days per week onsite Rate: up to £276 p/d Umbrella inside IR35 Role purpose/summary We are looking for a Capability Business Operations Analyst to support the Insights and Data Practice Tactical Workforce Planner in delivering learning and capability activity across the Practice. This role is strongly delivery focused and data driven. It involves detailed Excel analysis, reporting, and dashboarding to track capability activity, alongside hands on coordination of training logistics across the Practice. You will play a key role in turning workforce and capability plans into well managed, visible, and measurable outcomes. Key Responsibilities Capability Delivery and Coordination Support the delivery of the Practice's 6-12 month capability plan through detailed tracking, coordination, and reporting Coordinate training activity across the Practice, including scheduling, attendee management, communications, and logistics Track completion of training, certifications, and conferences against agreed plans and measures Provide operational support for capability initiatives such as External/Internal Training, Academies and Leadership Programmes Data Analysis, Reporting and Dashboards (Core Focus) Use advanced Excel skills to analyse workforce and capability data, producing clear reports and dashboards Maintain and develop trackers for learning activity, certifications, capability coverage, and learning hours Ensure data accuracy and consistency across capability and skills reporting Provide regular insight to support workforce discussions, capability reviews, and governance forums External Partnerships Support engagement with external learning partners Coordinate partnership activity and track uptake, spend, value and feedback Early & Emerging Talent and Onboarding Support the operational delivery of capability and learning activity for Early and Emerging Talent Work with the UK E&E team to coordinate onboarding, early career development activity, and community events Help manage onboarding logistics and learning schedules, working with Business Operations Analysts where required Financial Tracking and Administration Support the Tactical Workforce Planner with tracking and monitoring capability spend Maintain Excel based financial trackers for learning budgets, forecasts, actuals and accruals Track learning hours and participation to support Learning and Development reporting and targets Bench and Deployment Support Work with Tactical Workforce Planning to support bench activity including onboarding and from a capability perspective Help ensure individuals are supported with relevant development aligned to upcoming deployment needs Community and Engagement Support capability communications across the Practice, including SharePoint and the Capability Hub Coordinate and promote community led learning and development initiatives About You You are a highly organised and analytical business operations professional who is confident working with large data sets and Excel based reporting. You enjoy combining data analysis with practical delivery and coordination. Key experience and strengths include: Strong to advanced Excel skills, including data analysis, formulas, pivot tables, and dashboards Experience in business operations, workforce, learning, or capability support roles Confidence producing regular reports and insight for stakeholders Experience coordinating training or learning logistics across teams or practices Good financial awareness, including tracking budgets and spend Well organised, detail focused, and delivery oriented What We Offer A hands on capability and workforce role with strong exposure to data, reporting, and learning delivery Close day to day working with the Tactical Workforce Planner Opportunity to deepen Excel, reporting, and workforce analytics expertise A collaborative, supportive, and people centred culture All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Data Analyst £34,434 - £38,220 per annum Hybrid with 1 day per week on-site in Greater Manchester Join our dedicated team in the Children & Young People's Directorate, where we are committed to using data and intelligence to inform decision-making and shape organisational policy, strategy, and priorities. This role is crucial in supporting the Senior Data Analyst and engaging with stakeholders to enhance our services. Day-to-Day Responsibilities: Analyse and report on data to shape decision-making and inform strategic plans, identifying areas of concern or opportunity. Assist in the production of dashboards, forecasts, plans, reports, bulletins, and presentations for a variety of stakeholders. Develop and deliver tools and guidance to promote evidence-based decision-making across the organisation. Utilise Business Intelligence systems to capture, quality assure, analyse, and report on data and key activities. Support the Senior Analyst in developing relationships with internal and external stakeholders, acting as a key adviser on data, intelligence, and insight. Ensure compliance with statutory and other obligations regarding data and statistical returns, providing robust evidence for services undergoing external inspection or peer review. Required Skills & Qualifications: Degree or equivalent experience in statistics, research methods, social science, or a related discipline. Proven experience in data analysis and interpreting statistical data within a large, complex organisation. Strong skills in SQL and Excel or other data visualisation tools/GIS systems. Experience in developing relationships with stakeholders at all levels and presenting data in various formats. Knowledge of statutory guidelines related to data collections and an understanding of key policy areas affecting local government. Excellent verbal and written communication skills, with the ability to explain information clearly and concisely. In the first instance please submit your CV.
Apr 02, 2026
Full time
Data Analyst £34,434 - £38,220 per annum Hybrid with 1 day per week on-site in Greater Manchester Join our dedicated team in the Children & Young People's Directorate, where we are committed to using data and intelligence to inform decision-making and shape organisational policy, strategy, and priorities. This role is crucial in supporting the Senior Data Analyst and engaging with stakeholders to enhance our services. Day-to-Day Responsibilities: Analyse and report on data to shape decision-making and inform strategic plans, identifying areas of concern or opportunity. Assist in the production of dashboards, forecasts, plans, reports, bulletins, and presentations for a variety of stakeholders. Develop and deliver tools and guidance to promote evidence-based decision-making across the organisation. Utilise Business Intelligence systems to capture, quality assure, analyse, and report on data and key activities. Support the Senior Analyst in developing relationships with internal and external stakeholders, acting as a key adviser on data, intelligence, and insight. Ensure compliance with statutory and other obligations regarding data and statistical returns, providing robust evidence for services undergoing external inspection or peer review. Required Skills & Qualifications: Degree or equivalent experience in statistics, research methods, social science, or a related discipline. Proven experience in data analysis and interpreting statistical data within a large, complex organisation. Strong skills in SQL and Excel or other data visualisation tools/GIS systems. Experience in developing relationships with stakeholders at all levels and presenting data in various formats. Knowledge of statutory guidelines related to data collections and an understanding of key policy areas affecting local government. Excellent verbal and written communication skills, with the ability to explain information clearly and concisely. In the first instance please submit your CV.
We are seeking an experienced Cyber Security Business Analyst to support a large-scale Operational Technology (OT) and Cyber Security transformation programme within a complex manufacturing environment. This role sits at the intersection of OT, cyber security, and engineering, helping shape and deliver secure, scalable technology solutions across multiple sites. Key Responsibilities Gather, analyse, and document functional and non-functional requirements for OT technology and security solutions. Assess existing OT tools, processes, and workflows to identify risks and improvement opportunities. Support solution evaluation, pilots, and site rollouts to ensure effective adoption. Develop RFP and procurement documentation and support supplier assessments. Translate regulatory and risk requirements into actionable delivery artefacts. Produce high-quality documentation, including process flows, specifications, and operational procedures. Facilitate workshops and engage stakeholders across Engineering, Supply Chain, OT, and Cyber functions. Skills & Experience Proven Business Analysis experience within OT, industrial, or manufacturing environments. Understanding of OT systems (eg, SCADA, PLCs, HMI, MES, DCS). Knowledge of security frameworks such as ISO 27001, NIST, IEC 62443, or CIS. Strong analytical mindset with experience identifying gaps and driving process improvement. Excellent stakeholder engagement and communication skills. Experience working in complex, federated, or Matrix environments.
Apr 02, 2026
Contractor
We are seeking an experienced Cyber Security Business Analyst to support a large-scale Operational Technology (OT) and Cyber Security transformation programme within a complex manufacturing environment. This role sits at the intersection of OT, cyber security, and engineering, helping shape and deliver secure, scalable technology solutions across multiple sites. Key Responsibilities Gather, analyse, and document functional and non-functional requirements for OT technology and security solutions. Assess existing OT tools, processes, and workflows to identify risks and improvement opportunities. Support solution evaluation, pilots, and site rollouts to ensure effective adoption. Develop RFP and procurement documentation and support supplier assessments. Translate regulatory and risk requirements into actionable delivery artefacts. Produce high-quality documentation, including process flows, specifications, and operational procedures. Facilitate workshops and engage stakeholders across Engineering, Supply Chain, OT, and Cyber functions. Skills & Experience Proven Business Analysis experience within OT, industrial, or manufacturing environments. Understanding of OT systems (eg, SCADA, PLCs, HMI, MES, DCS). Knowledge of security frameworks such as ISO 27001, NIST, IEC 62443, or CIS. Strong analytical mindset with experience identifying gaps and driving process improvement. Excellent stakeholder engagement and communication skills. Experience working in complex, federated, or Matrix environments.
Locations : London Lisbon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG Risk has been on a Generative AI journey to transform internal operations powered through cutting edge Generative AI technologies are core to this journey. Thus, we are looking for Generative AI engineers who are passionate about designing, developing, deploying and optimizing Gen AI products at scale. This role will be hosted in Risk and Compliance digital products team to support building key prioritized Generative AI solutions. KEY RESPONSIBILITIES You will work as a squad member with strong hands on Gen AI expertise and will guide the product owners, digital leaders in conceptualizing new Gen AI products or embedding Gen AI as part of existing products in most optimum manner. You will be an hands on contributor to develop the Gen AI products along with broader squad members as well as managing other Gen AI/LLM engineers or data scientists developing Gen AI applications. Along with core Generative AI expertise, you will bring expertise in full backend development in technologies like python, typescript including REST, GraphQL etc. APIs development, core functional logic, performance, and stability of custom-built products. Among your responsibilities, you will: Conceptualize Generative AI custom products at BCG internally & operate as a technical thought partner for digital leaders and product owners. Combine data science & engineering expertise in building Generative AI products Develop Gen AI products to develop scalable high performance enterprise products along with broader squad Manage a team to deliver Gen AI products. Share expertise and recommendations on alternate approaches & tools to improve product Collaborate closely with data engineers, data scientists, software engineers, QA, product owners and analysts develop seamless end to end integrated products Build strong relationships with business stakeholders, ensuring alignment on project goals and successful integration of products into business processes Oversee & mentor other LLM/AI engineers, data scientists in the project on Gen AI expertise Share Gen AI knowledge & expertise across with broader digital teams squads, chapters, CoEs Regularly ramp up on latest LLMs, technologies, frameworks & platforms in the Gen AI space What You'll Bring Overall 9+ years of experience in engineering, machine learning & LLMs 6+ years of hands-on experience in building & deploying AI/ML/Gen AI solutions in large business critical applications 2+ years of experience in developing Gen AI products using variety of LLMs & frameworks 1+years of experience leading a team. Advanced proficiency in Python for data science, engineering & LLMs Highly curious technically to evaluate & test new technologies in Gen AI space Proven ability to work with large structured & unstructured datasets and deploy AI/ML/Gen AI solutions through automated pipelines Experience with leveraging, training and fine-tuning Foundation Models including multimodal inputs and outputs Strong experience working with key LLM models APIs (e.g. OpenAI, Anthropic) and LLM Frameworks (e.g. LangChain, LlamaIndex) Proficiency in generating and working with embeddings across variety of data formats. Understanding of embedding spaces and their applications in semantic search and information retrieval. Knowledge of effective text chunking techniques for optimal processing and indexing of large documents or datasets. Expertise with RAG concepts and fundamentals (vectorDBs, semanticsearch, re-rankers etc.), Expertise in implementing RAG systems that combine knowledge bases Experience with multi-agent frameworks/systems and an understanding of multi-agent systems and their applications in complex problem-solving scenarios Experience in working with variety of data bases (SQL, no SQL) , APIs & microservices development Experience with LLMOps tools (e.g. Langsmith) to implement guardrails, track accuracy, hallucinations, bias and other metrics in Gen AI products Experience in constructing and querying knowledge graphs including graph-based reasoning. Experience in front end development technologies (e.g. REACT) would be good to have Excellent communication skills, with the ability to explain complex technical concepts to various audiences Proven ability to operate with a transparent mindset, communicating openly with stakeholders at various levels of the organization Who You'll Work With As a pivotal member of the team, you will interact extensively with a diverse range of stakeholders from across the functions both geographically and functionally. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Apr 02, 2026
Full time
Locations : London Lisbon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG Risk has been on a Generative AI journey to transform internal operations powered through cutting edge Generative AI technologies are core to this journey. Thus, we are looking for Generative AI engineers who are passionate about designing, developing, deploying and optimizing Gen AI products at scale. This role will be hosted in Risk and Compliance digital products team to support building key prioritized Generative AI solutions. KEY RESPONSIBILITIES You will work as a squad member with strong hands on Gen AI expertise and will guide the product owners, digital leaders in conceptualizing new Gen AI products or embedding Gen AI as part of existing products in most optimum manner. You will be an hands on contributor to develop the Gen AI products along with broader squad members as well as managing other Gen AI/LLM engineers or data scientists developing Gen AI applications. Along with core Generative AI expertise, you will bring expertise in full backend development in technologies like python, typescript including REST, GraphQL etc. APIs development, core functional logic, performance, and stability of custom-built products. Among your responsibilities, you will: Conceptualize Generative AI custom products at BCG internally & operate as a technical thought partner for digital leaders and product owners. Combine data science & engineering expertise in building Generative AI products Develop Gen AI products to develop scalable high performance enterprise products along with broader squad Manage a team to deliver Gen AI products. Share expertise and recommendations on alternate approaches & tools to improve product Collaborate closely with data engineers, data scientists, software engineers, QA, product owners and analysts develop seamless end to end integrated products Build strong relationships with business stakeholders, ensuring alignment on project goals and successful integration of products into business processes Oversee & mentor other LLM/AI engineers, data scientists in the project on Gen AI expertise Share Gen AI knowledge & expertise across with broader digital teams squads, chapters, CoEs Regularly ramp up on latest LLMs, technologies, frameworks & platforms in the Gen AI space What You'll Bring Overall 9+ years of experience in engineering, machine learning & LLMs 6+ years of hands-on experience in building & deploying AI/ML/Gen AI solutions in large business critical applications 2+ years of experience in developing Gen AI products using variety of LLMs & frameworks 1+years of experience leading a team. Advanced proficiency in Python for data science, engineering & LLMs Highly curious technically to evaluate & test new technologies in Gen AI space Proven ability to work with large structured & unstructured datasets and deploy AI/ML/Gen AI solutions through automated pipelines Experience with leveraging, training and fine-tuning Foundation Models including multimodal inputs and outputs Strong experience working with key LLM models APIs (e.g. OpenAI, Anthropic) and LLM Frameworks (e.g. LangChain, LlamaIndex) Proficiency in generating and working with embeddings across variety of data formats. Understanding of embedding spaces and their applications in semantic search and information retrieval. Knowledge of effective text chunking techniques for optimal processing and indexing of large documents or datasets. Expertise with RAG concepts and fundamentals (vectorDBs, semanticsearch, re-rankers etc.), Expertise in implementing RAG systems that combine knowledge bases Experience with multi-agent frameworks/systems and an understanding of multi-agent systems and their applications in complex problem-solving scenarios Experience in working with variety of data bases (SQL, no SQL) , APIs & microservices development Experience with LLMOps tools (e.g. Langsmith) to implement guardrails, track accuracy, hallucinations, bias and other metrics in Gen AI products Experience in constructing and querying knowledge graphs including graph-based reasoning. Experience in front end development technologies (e.g. REACT) would be good to have Excellent communication skills, with the ability to explain complex technical concepts to various audiences Proven ability to operate with a transparent mindset, communicating openly with stakeholders at various levels of the organization Who You'll Work With As a pivotal member of the team, you will interact extensively with a diverse range of stakeholders from across the functions both geographically and functionally. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Salary: £42,212 to £49,476 per annum Hours: 36 hours per week Location: Reed House, Norwich - hybrid working arrangement Contract Type: Permanent Are you ready to play a pivotal role in shaping the future of data quality? If you're passionate about data and driven to make a real difference, we've got the perfect opportunity for you! We're looking for a Data Quality & Compliance Analyst to join our team in Norwich, to ensure that organisational data is accurate, complete, consistent, and compliant by establishing and operating data quality and compliance controls across key systems and reporting processes. It focuses on identifying root causes of data issues, data improvement, and providing assurance over regulatory and operational reporting. The position also promotes strong data management practices aligned with DAMA principles to reduce risk and improve trust in data. Data quality is more than just numbers, it's about creating a foundation for smart decisions, meaningful insights, and transformational change. If you're ready to take on this exciting challenge, we'd love to hear from you! Please review the role profile with the full job details and what we are looking for in more detail before applying here or please visit our website. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here or please visit our website for more information. Closing Date: Wednesday 8th April 2026 at midnight. This is a hybrid role with a base location at our office in Norwich. Office attendance for team meetings would be expected. Candidates will have the ability to work flexibly between the office and home in line with business needs. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Apr 02, 2026
Full time
Salary: £42,212 to £49,476 per annum Hours: 36 hours per week Location: Reed House, Norwich - hybrid working arrangement Contract Type: Permanent Are you ready to play a pivotal role in shaping the future of data quality? If you're passionate about data and driven to make a real difference, we've got the perfect opportunity for you! We're looking for a Data Quality & Compliance Analyst to join our team in Norwich, to ensure that organisational data is accurate, complete, consistent, and compliant by establishing and operating data quality and compliance controls across key systems and reporting processes. It focuses on identifying root causes of data issues, data improvement, and providing assurance over regulatory and operational reporting. The position also promotes strong data management practices aligned with DAMA principles to reduce risk and improve trust in data. Data quality is more than just numbers, it's about creating a foundation for smart decisions, meaningful insights, and transformational change. If you're ready to take on this exciting challenge, we'd love to hear from you! Please review the role profile with the full job details and what we are looking for in more detail before applying here or please visit our website. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here or please visit our website for more information. Closing Date: Wednesday 8th April 2026 at midnight. This is a hybrid role with a base location at our office in Norwich. Office attendance for team meetings would be expected. Candidates will have the ability to work flexibly between the office and home in line with business needs. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Senior Service Charge Officer Managing Agent We are seeking an experienced service charge professional to manage complex portfolios, ensuring accurate reconciliation, compliance and transparent cost recovery. Position: Senior Service Charge Officer Managing Agent Salary: £42,149 to £46,410 per annum (London weighting, depending on experience) Location: Stratford, London with hybrid working (20% to 40% office based) Hours: Full time Contract: Permanent Closing Date: 17 April 2026 Interview Date: 27 April 2026 (including Excel assessment) About the role This is a key role within a busy service charge team, focused on delivering accurate and compliant service charge management across a large and varied portfolio. Key responsibilities include: Calculate and manage service charge estimates and final accounts Take ownership of end-to-end reconciliation processes Identify and resolve variances and unrecoverable costs with clear rationale Support delivery across a large portfolio covering approximately 100,000 homes Work closely with internal teams to ensure accurate cost allocation and future planning Handle complex queries and complaints within agreed service levels Provide expert guidance on service charges, lease interpretation and legislation Attend resident meetings and present service charge information Support preparation of tribunal cases and attend where required Manage statutory notices and support audit activity About you You will bring strong analytical skills and experience working with service charges or similar complex financial structures. Essential skills and experience include: Experience in service charges, housing, property, finance, utilities, energy or similar sectors Strong reconciliation, cost analysis and data handling experience Ability to manage large portfolios and high value budgets Knowledge of apportionment, recovery and service charge processes Understanding of relevant legislation and lease interpretation Confidence working with large datasets and Excel including lookups and pivot tables Strong attention to detail and problem solving skills About the organisation This organisation is one of the UK s leading housing providers, supporting hundreds of thousands of residents across multiple regions. With a strong social purpose, they are committed to providing high quality homes and creating thriving communities. They place people at the heart of everything they do and are committed to building an inclusive workplace where everyone can contribute and succeed. Other roles you may have experience of could include; Service Charge Analyst, Service Charge Accountant, Leasehold Officer, Finance Analyst, Property Accountant, Billing Analyst, Housing Finance Officer, Revenue Analyst Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Apr 02, 2026
Full time
Senior Service Charge Officer Managing Agent We are seeking an experienced service charge professional to manage complex portfolios, ensuring accurate reconciliation, compliance and transparent cost recovery. Position: Senior Service Charge Officer Managing Agent Salary: £42,149 to £46,410 per annum (London weighting, depending on experience) Location: Stratford, London with hybrid working (20% to 40% office based) Hours: Full time Contract: Permanent Closing Date: 17 April 2026 Interview Date: 27 April 2026 (including Excel assessment) About the role This is a key role within a busy service charge team, focused on delivering accurate and compliant service charge management across a large and varied portfolio. Key responsibilities include: Calculate and manage service charge estimates and final accounts Take ownership of end-to-end reconciliation processes Identify and resolve variances and unrecoverable costs with clear rationale Support delivery across a large portfolio covering approximately 100,000 homes Work closely with internal teams to ensure accurate cost allocation and future planning Handle complex queries and complaints within agreed service levels Provide expert guidance on service charges, lease interpretation and legislation Attend resident meetings and present service charge information Support preparation of tribunal cases and attend where required Manage statutory notices and support audit activity About you You will bring strong analytical skills and experience working with service charges or similar complex financial structures. Essential skills and experience include: Experience in service charges, housing, property, finance, utilities, energy or similar sectors Strong reconciliation, cost analysis and data handling experience Ability to manage large portfolios and high value budgets Knowledge of apportionment, recovery and service charge processes Understanding of relevant legislation and lease interpretation Confidence working with large datasets and Excel including lookups and pivot tables Strong attention to detail and problem solving skills About the organisation This organisation is one of the UK s leading housing providers, supporting hundreds of thousands of residents across multiple regions. With a strong social purpose, they are committed to providing high quality homes and creating thriving communities. They place people at the heart of everything they do and are committed to building an inclusive workplace where everyone can contribute and succeed. Other roles you may have experience of could include; Service Charge Analyst, Service Charge Accountant, Leasehold Officer, Finance Analyst, Property Accountant, Billing Analyst, Housing Finance Officer, Revenue Analyst Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
A leading law firm is seeking a Contract Compliance Team Manager to join their highly respected Risk and Compliance function on a contract basis. This pivotal role offers you the opportunity to manage and nurture the Can I Act Team, reporting directly to the Head of AML and Financial Crime. You will have the chance to lead a well-established compliance team, guiding them through complex regulatory challenges while supporting their growth and development. Flexible working arrangements allow you to balance office presence with remote work, ensuring you can maintain both professional engagement and personal wellbeing. The organisation is committed to diversity, inclusion, and providing reasonable adjustments for applicants with disabilities, making it an accessible and welcoming place for all qualified candidates. What you'll do: Supervise, mentor, and support the Can I Act Team including Team Leaders, Senior Compliance Analysts, Compliance Analysts, and Assistants of varying experience levels within a demanding time-sensitive environment. Document, develop, and improve working practices and workflows within the team while actively seeking feedback for continuous improvement. Act as the primary escalation point for complex matters and queries within the team and wider business, supported by the Head of AML and Financial Crime. Fulfil responsibilities related to escalation procedures concerning conflicts of interest, customer due diligence (CDD), anti-money laundering (AML), financial crime issues, regulatory obligations, policies, procedures, and business needs. Delegate tasks proactively while monitoring work levels, quality standards, and resource allocation within the team. Conduct supervision meetings and appraisals; actively manage staff-related issues such as performance management, sickness absence levels, and professional development. Ensure effective mentoring of Team Leaders and Assistant Managers so they can adequately supervise their reports. Provide guidance to fee earners on regulatory and compliance queries while helping mitigate identified risks. Build strong relationships across the firm by collaborating with key stakeholders including partners, risk teams, and other departments to ensure compliance with legal requirements. Participate in compliance monitoring activities including reviewing systems and suppliers of compliance-related technology; support relevant risk projects or workstreams as needed. What you bring: Extensive experience dealing with conflicts of interest and anti-money laundering (AML) regulatory issues within a legal environment is essential. A minimum of five years' technical and practical experience handling legal conflicts of interest, commercial conflicts, and customer due diligence (CDD) within a law firm is preferred. Proven people management skills including recruitment, supervision, mentoring, appraisal processes, performance management, and development of teams are required. Demonstrated high degree of technical knowledge regarding SRA Code of Conduct as well as Law Society rules from Scotland or Northern Ireland relating to conflicts of interest and Money Laundering Regulations 2017. Strong reasoning abilities coupled with lateral thinking skills enable you to resolve complex compliance matters effectively. Excellent communication skills paired with outstanding inter-personal abilities allow you to collaborate successfully with stakeholders at all levels including partners and handle challenging conversations tactfully. Credibility that earns respect internally among colleagues as well as externally when appropriate for the role. Experience delivering change initiatives or process improvements within risk or compliance functions is highly desirable. Awareness of commercial issues affecting partners within law firms helps inform balanced decision-making. Ability to delegate confidently while maintaining oversight ensures smooth workflow management; methodical approach combined with superb attention to detail supports accuracy in all tasks; being an excellent team player enhances group success. What's next:Apply today by clicking on the link below; if already registered please log into the Flex Resource portal otherwise follow instructions on the registration page as part of your application. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Apr 02, 2026
Contractor
A leading law firm is seeking a Contract Compliance Team Manager to join their highly respected Risk and Compliance function on a contract basis. This pivotal role offers you the opportunity to manage and nurture the Can I Act Team, reporting directly to the Head of AML and Financial Crime. You will have the chance to lead a well-established compliance team, guiding them through complex regulatory challenges while supporting their growth and development. Flexible working arrangements allow you to balance office presence with remote work, ensuring you can maintain both professional engagement and personal wellbeing. The organisation is committed to diversity, inclusion, and providing reasonable adjustments for applicants with disabilities, making it an accessible and welcoming place for all qualified candidates. What you'll do: Supervise, mentor, and support the Can I Act Team including Team Leaders, Senior Compliance Analysts, Compliance Analysts, and Assistants of varying experience levels within a demanding time-sensitive environment. Document, develop, and improve working practices and workflows within the team while actively seeking feedback for continuous improvement. Act as the primary escalation point for complex matters and queries within the team and wider business, supported by the Head of AML and Financial Crime. Fulfil responsibilities related to escalation procedures concerning conflicts of interest, customer due diligence (CDD), anti-money laundering (AML), financial crime issues, regulatory obligations, policies, procedures, and business needs. Delegate tasks proactively while monitoring work levels, quality standards, and resource allocation within the team. Conduct supervision meetings and appraisals; actively manage staff-related issues such as performance management, sickness absence levels, and professional development. Ensure effective mentoring of Team Leaders and Assistant Managers so they can adequately supervise their reports. Provide guidance to fee earners on regulatory and compliance queries while helping mitigate identified risks. Build strong relationships across the firm by collaborating with key stakeholders including partners, risk teams, and other departments to ensure compliance with legal requirements. Participate in compliance monitoring activities including reviewing systems and suppliers of compliance-related technology; support relevant risk projects or workstreams as needed. What you bring: Extensive experience dealing with conflicts of interest and anti-money laundering (AML) regulatory issues within a legal environment is essential. A minimum of five years' technical and practical experience handling legal conflicts of interest, commercial conflicts, and customer due diligence (CDD) within a law firm is preferred. Proven people management skills including recruitment, supervision, mentoring, appraisal processes, performance management, and development of teams are required. Demonstrated high degree of technical knowledge regarding SRA Code of Conduct as well as Law Society rules from Scotland or Northern Ireland relating to conflicts of interest and Money Laundering Regulations 2017. Strong reasoning abilities coupled with lateral thinking skills enable you to resolve complex compliance matters effectively. Excellent communication skills paired with outstanding inter-personal abilities allow you to collaborate successfully with stakeholders at all levels including partners and handle challenging conversations tactfully. Credibility that earns respect internally among colleagues as well as externally when appropriate for the role. Experience delivering change initiatives or process improvements within risk or compliance functions is highly desirable. Awareness of commercial issues affecting partners within law firms helps inform balanced decision-making. Ability to delegate confidently while maintaining oversight ensures smooth workflow management; methodical approach combined with superb attention to detail supports accuracy in all tasks; being an excellent team player enhances group success. What's next:Apply today by clicking on the link below; if already registered please log into the Flex Resource portal otherwise follow instructions on the registration page as part of your application. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
2nd Line Support Engineer Provide exemplary IT technical support to our internal colleagues whilst demonstrating excellent customer service. While the service offer is consistent across all our geographies, presence and accessibility are key. Understanding the challenges and opportunities that our colleagues experience will allow us to bespoke our approach to delivering technical support. Whilst not limited to this, the type of technical activities to be undertaken could be anything from assisting with the installation, monitoring, maintenance, support, security, integrity and optimisation of IT hardware, software, and communication systems within agreed service levels. Key duties and responsibilities Encompass line manager responsibilities for a group of 2nd line support analysts based in the South region. The role holder will therefore be expected to manage, inspire and develop a group of individuals to successfully deliver high quality regional 1st line support services, ensuring quality customer experience is maintained. Key to the delivery of support is the troubleshooting and resolution of 1st line technical issues, hardware and application support queries and requests. Only escalating to senior members of the Service Desk and third parties when a thorough triage and recreation of the issue has been undertaken. This role acts as a gatekeeper to ensure only necessary escalations occur and encouraging an "always learning" approach to minimise unnecessary delays to ticket resolution. A proactive, not only reactive service that seeks to minimise the impact of technical issues by stopping them before they occur. Independently curious, evolving skills to respond to the ever-changing challenges associated with a rapidly changing IT offer. This means taking responsibility to understand the technology offer, how to support and ensuring the colleague experience is seamless. Thorough understanding of the elements of technology delivered across the organisation. Including (but not limited to) the preparation of endpoints, their life cycle support and subsequent decommissioning (agnostic of technology type). Incumbents of this role will be required to travel within the local geography to support specific issues and field-based colleagues. Critically the role holder will have empathy and patience, considering the user experience in every interaction. Carry out additional duties commensurate to the role. Substantive experience in a 1st and 2nd Line support. Proactive approach to minimising failure demand in service, learning from tickets and demonstrably reducing repeat issues. Technical Skill Set Effective troubleshooting skills with the ability to diagnose and resolve hardware and software issues or recreating to enable appropriate escalation. Experience of Operating Systems, basic networking, software installation and configuration, remote support skills and IT administrative tasks. Proactive nature and the ability to act upon initiative and effectively manage the workload with the ability to prioritise and work under pressure and to tight deadlines with a keen eye for detail. Highly effective interpersonal skills: flexible and committed, enthusiastic, takes ownership, promotes sharing of ideas and supports team members with their duties as required. Possess initiative, excellent organisational and communication skills with the ability to work independently. Self-motivated and enthusiastic with a solution focused, positive 'can do, will do' attitude, putting the customer at the heart of every interaction. Always curious with a willingness to learn and adapt to new technologies and processes. Azure Windows/O365/Entra/Active Directory VMWare Networking Principles Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Apr 02, 2026
Full time
2nd Line Support Engineer Provide exemplary IT technical support to our internal colleagues whilst demonstrating excellent customer service. While the service offer is consistent across all our geographies, presence and accessibility are key. Understanding the challenges and opportunities that our colleagues experience will allow us to bespoke our approach to delivering technical support. Whilst not limited to this, the type of technical activities to be undertaken could be anything from assisting with the installation, monitoring, maintenance, support, security, integrity and optimisation of IT hardware, software, and communication systems within agreed service levels. Key duties and responsibilities Encompass line manager responsibilities for a group of 2nd line support analysts based in the South region. The role holder will therefore be expected to manage, inspire and develop a group of individuals to successfully deliver high quality regional 1st line support services, ensuring quality customer experience is maintained. Key to the delivery of support is the troubleshooting and resolution of 1st line technical issues, hardware and application support queries and requests. Only escalating to senior members of the Service Desk and third parties when a thorough triage and recreation of the issue has been undertaken. This role acts as a gatekeeper to ensure only necessary escalations occur and encouraging an "always learning" approach to minimise unnecessary delays to ticket resolution. A proactive, not only reactive service that seeks to minimise the impact of technical issues by stopping them before they occur. Independently curious, evolving skills to respond to the ever-changing challenges associated with a rapidly changing IT offer. This means taking responsibility to understand the technology offer, how to support and ensuring the colleague experience is seamless. Thorough understanding of the elements of technology delivered across the organisation. Including (but not limited to) the preparation of endpoints, their life cycle support and subsequent decommissioning (agnostic of technology type). Incumbents of this role will be required to travel within the local geography to support specific issues and field-based colleagues. Critically the role holder will have empathy and patience, considering the user experience in every interaction. Carry out additional duties commensurate to the role. Substantive experience in a 1st and 2nd Line support. Proactive approach to minimising failure demand in service, learning from tickets and demonstrably reducing repeat issues. Technical Skill Set Effective troubleshooting skills with the ability to diagnose and resolve hardware and software issues or recreating to enable appropriate escalation. Experience of Operating Systems, basic networking, software installation and configuration, remote support skills and IT administrative tasks. Proactive nature and the ability to act upon initiative and effectively manage the workload with the ability to prioritise and work under pressure and to tight deadlines with a keen eye for detail. Highly effective interpersonal skills: flexible and committed, enthusiastic, takes ownership, promotes sharing of ideas and supports team members with their duties as required. Possess initiative, excellent organisational and communication skills with the ability to work independently. Self-motivated and enthusiastic with a solution focused, positive 'can do, will do' attitude, putting the customer at the heart of every interaction. Always curious with a willingness to learn and adapt to new technologies and processes. Azure Windows/O365/Entra/Active Directory VMWare Networking Principles Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Arcturus T/A Anthem Consulting
Newcastle Upon Tyne, Tyne And Wear
Commercial Finance Business Partner (12 month FTC) Job Description Hybrid Working Working for a highly respected, global law firm in their Newcastle Office The Role: The role provides the opportunity to support the evolution of finance business partnering through commercially driven finance support to Business Services functions. The role will support Business Services leadership: providing financial guidance, analysis, and advice to support Marketing & Business Development, General Counsel & Risk, Finance and Transformation. Key responsibilities include collaborating with budget holders on planning, analysing financial performance, monthly reporting and translating financial data into actionable insights to help drive decision-making, efficiency, and ultimately profitability. The role requires strong financial acumen, excellent communication skills, and the ability to act as a trusted advisor. Reporting to Senior Finance Business Partner - Business Services the role sits in a small team of four (Senior Finance Business Partner, Finance Business Partner - IT, and Finance Analyst), within the large Newcastle Finance function. The Role Key responsibilities include but are not limited to: Collaboration with leadership to understand their goals, challenges, and opportunities. To be a trusted advisor a key requirement is to build strong relationships with key stakeholders and effectively communicate financial information and insights to non-financial stakeholders Developing and improving monthly management reporting for the monitoring of performance against budget, including formal monthly reviews with the applicable Budget Holders. Key reporting objectives include timely information, as well as more insightful analysis and commentary. Working with the Budget Holders to drive accountability for delivering budgets, managing costs to ensure value for money and to identify any remedial actions to support budget and forecast delivery. Supporting the applicable Budget Holders in the development of business cases and other finance information that improve service delivery and/or cost efficiencies. In doing so provide the finance "sign off" on financials presented as part of the business case Providing ad hoc support and analysis to the Budget Holders ( who are senior leadership ) and Senior Finance team members as part of informal forecasting during the year Establishing and maintaining robust financial procedures that support financial control objectives. Help drive commercial performance, identifying opportunities for cost efficiencies for the functions supported. Driving commercial performance , identifying opportunities for cost efficiencies for the functions supported. Support the formal annual budget process for Business Services ( the budget year is to 31 December with budgeting between September - November of the current year) . In doing so the role will be responsible for: Coordinating a forecast for the current year which forms the baseline against which the budget will be assessed. Coordinating inputs and budget assumptions from UK and EMEA teams in line with the budget timetable and instructions. Providing challenge and rigour in the development of annual budgets. Management of the budget in the financial planning and reporting system Preparing budget presentation templates and budget presentations, as well as supporting Budget Holders presenting budgets Skills and Experience Experience for the role: Previously held a finance business partnering role in large international organisation (essential), must know what good finance business partnering looks like (essential) Proven track record of managing to deadlines and delivering commercially driven financial insights (essential) The individual should: Enjoy working independently, taking full ownership of deliverables by "mucking in" when needed Be self-motivated and self-disciplined, passionate about meeting deadlines and providing commercial insight Have excellent communication and influencing skills Be a good problem solver, methodical in approach and an "eye for detail"
Apr 02, 2026
Contractor
Commercial Finance Business Partner (12 month FTC) Job Description Hybrid Working Working for a highly respected, global law firm in their Newcastle Office The Role: The role provides the opportunity to support the evolution of finance business partnering through commercially driven finance support to Business Services functions. The role will support Business Services leadership: providing financial guidance, analysis, and advice to support Marketing & Business Development, General Counsel & Risk, Finance and Transformation. Key responsibilities include collaborating with budget holders on planning, analysing financial performance, monthly reporting and translating financial data into actionable insights to help drive decision-making, efficiency, and ultimately profitability. The role requires strong financial acumen, excellent communication skills, and the ability to act as a trusted advisor. Reporting to Senior Finance Business Partner - Business Services the role sits in a small team of four (Senior Finance Business Partner, Finance Business Partner - IT, and Finance Analyst), within the large Newcastle Finance function. The Role Key responsibilities include but are not limited to: Collaboration with leadership to understand their goals, challenges, and opportunities. To be a trusted advisor a key requirement is to build strong relationships with key stakeholders and effectively communicate financial information and insights to non-financial stakeholders Developing and improving monthly management reporting for the monitoring of performance against budget, including formal monthly reviews with the applicable Budget Holders. Key reporting objectives include timely information, as well as more insightful analysis and commentary. Working with the Budget Holders to drive accountability for delivering budgets, managing costs to ensure value for money and to identify any remedial actions to support budget and forecast delivery. Supporting the applicable Budget Holders in the development of business cases and other finance information that improve service delivery and/or cost efficiencies. In doing so provide the finance "sign off" on financials presented as part of the business case Providing ad hoc support and analysis to the Budget Holders ( who are senior leadership ) and Senior Finance team members as part of informal forecasting during the year Establishing and maintaining robust financial procedures that support financial control objectives. Help drive commercial performance, identifying opportunities for cost efficiencies for the functions supported. Driving commercial performance , identifying opportunities for cost efficiencies for the functions supported. Support the formal annual budget process for Business Services ( the budget year is to 31 December with budgeting between September - November of the current year) . In doing so the role will be responsible for: Coordinating a forecast for the current year which forms the baseline against which the budget will be assessed. Coordinating inputs and budget assumptions from UK and EMEA teams in line with the budget timetable and instructions. Providing challenge and rigour in the development of annual budgets. Management of the budget in the financial planning and reporting system Preparing budget presentation templates and budget presentations, as well as supporting Budget Holders presenting budgets Skills and Experience Experience for the role: Previously held a finance business partnering role in large international organisation (essential), must know what good finance business partnering looks like (essential) Proven track record of managing to deadlines and delivering commercially driven financial insights (essential) The individual should: Enjoy working independently, taking full ownership of deliverables by "mucking in" when needed Be self-motivated and self-disciplined, passionate about meeting deadlines and providing commercial insight Have excellent communication and influencing skills Be a good problem solver, methodical in approach and an "eye for detail"
Are you experienced in systems migration and project management, passionate about delivering impactful digital change? We're seeking a proactive and collaborative professional to lead a major migration of a core care recording and scheduling system.This is a fantastic opportunity to shape and deliver a high profile transformation project that will improve operational efficiency and support innovat click apply for full job details
Apr 02, 2026
Full time
Are you experienced in systems migration and project management, passionate about delivering impactful digital change? We're seeking a proactive and collaborative professional to lead a major migration of a core care recording and scheduling system.This is a fantastic opportunity to shape and deliver a high profile transformation project that will improve operational efficiency and support innovat click apply for full job details
Senior Analyst (GC-MS and GC-MS/MS) Location: Buckinghamshire Working hours: 09:00-17:00 Mon - Fri Salary: Competitive As a Senior Analyst, you will play a key role in supporting clients to meet Environmental Quality Standards (EQS) and Maximum Residue Limits (MRLs). Working with advanced GC-MS and GC-MS/MS instrumentation, you will help design and deliver tailored analytical programmes to meet com click apply for full job details
Apr 02, 2026
Full time
Senior Analyst (GC-MS and GC-MS/MS) Location: Buckinghamshire Working hours: 09:00-17:00 Mon - Fri Salary: Competitive As a Senior Analyst, you will play a key role in supporting clients to meet Environmental Quality Standards (EQS) and Maximum Residue Limits (MRLs). Working with advanced GC-MS and GC-MS/MS instrumentation, you will help design and deliver tailored analytical programmes to meet com click apply for full job details
Application Support Manager - AS400 - Core Banking - International Bank Excellent opportunity opens up to join an International Bank as their new Application Support Manager. You will lead the design, implementation, integration, and ongoing support of the bank's applications, whilst taking ownership of day-to-day support and delivery planning as the bank goes through a large-scale digital transformation. Knowledge of Core Banking Systems and Core Banking Transformations, and experience working in AS400, iSeries and RPG environments are a big plus. Key Responsibilities Team Management Lead, mentor, and manage a team of developers and application support analysts Foster a collaborative and high-performance work environment that encourages innovation and continuous improvement. Conduct regular performance evaluations and provide guidance on professional development. Change and Project Delivery Lead the planning, design, and implementation of new software applications and enhancements. Transition new applications from project into BAU standardised support models. Manage the delivery of small change and BAU enhancements Define delivery timelines and resource requirements, and manage development activities to meet deadlines. Work with the project team to manage team capacity, demand and change/project delivery. Application Support and Maintenance Ensure prompt and efficient support for applications, addressing any bugs, performance issues, or feature enhancements. Provide application support for supported business applications. Establish and monitor SLAs for application support and resolve any escalated issues with a focus on root cause analysis. Implement and oversee application monitoring, performance tuning, and optimisation strategies. Onboard support for existing and new applications to deliver a single and holistic application support model. Ensure all applications and services remain in support with 3rd party vendors Ensure resolution of identified application security vulnerabilities and assurance configuration/testing observations Coordinate upgrades, patches, and system maintenance with minimal operational disruption. Maintain application documentation, system configurations, and support procedures. Quality Assurance and Compliance Establish best practices for software development and testing, including code reviews, automated testing, and deployment processes. Ensure compliance with internal and external regulations, audit, security standards, and data protection requirements. Maintain business continuity and disaster recovery procedures for all supported applications. Collaboration and Communication Serve as a liaison between technical teams, business units, and external vendors to ensure clear communication and alignment of priorities. Provide regular status updates, reports, and presentations to IT Change Management and PMO on project progress and support metrics. Budget and Resource Management Manage the budget for small change, BAU enhancements and support activities, ensuring cost-effective use of resources. Make staffing and resourcing recommendations to meet project and support needs. Contribute to the annual budget cycle, ensuring applications are invested in and maintained. Recommend new tools, technologies, and methodologies to enhance the development process and improve operational efficiency. Qualification & Experience Proficiency in various programming languages and development frameworks Experience in application and development lifestyle management Experience in analysis and design, testing and documentation of software Bachelor's degree in Computer Science, Information Technology, or a related field. 4+ years of experience in software development, with at least 2 years in a managerial role. Strong understanding of application life cycle management, agile methodologies, and DevOps practices. Proven experience with application support and incident management in complex technical environments. Excellent problem-solving skills with the ability to handle complex technical issues. Strong project management skills, with the ability to prioritize and manage multiple projects simultaneously. Exceptional communication, collaboration, and interpersonal skills. Experience with cloud platforms (Microsoft Azure) Familiarity with ITIL or other service management frameworks. Certifications such as PMP, Scrum Master, or relevant technical certifications. Essential Competencies Excellent communication and presentation skills with the ability to convey complex technical concepts to both technical and non-technical stakeholders. Strong analytical, problem-solving, and decision-making capabilities. Ability to work in a fast-paced, dynamic environment, managing multiple projects simultaneously Strong knowledge of Core Banking Systems and Core Banking Transformations Experience working in AS400, iSeries and RPG environments a big plus Interested? Please Apply! AS400 AS 400 iSeries IBMi IBM i5 I5 Core Banking Core Banking Transformation App Systems Application Systems Core Banking Application IT Application Change Core Banking Change System Change System Transformation
Apr 02, 2026
Full time
Application Support Manager - AS400 - Core Banking - International Bank Excellent opportunity opens up to join an International Bank as their new Application Support Manager. You will lead the design, implementation, integration, and ongoing support of the bank's applications, whilst taking ownership of day-to-day support and delivery planning as the bank goes through a large-scale digital transformation. Knowledge of Core Banking Systems and Core Banking Transformations, and experience working in AS400, iSeries and RPG environments are a big plus. Key Responsibilities Team Management Lead, mentor, and manage a team of developers and application support analysts Foster a collaborative and high-performance work environment that encourages innovation and continuous improvement. Conduct regular performance evaluations and provide guidance on professional development. Change and Project Delivery Lead the planning, design, and implementation of new software applications and enhancements. Transition new applications from project into BAU standardised support models. Manage the delivery of small change and BAU enhancements Define delivery timelines and resource requirements, and manage development activities to meet deadlines. Work with the project team to manage team capacity, demand and change/project delivery. Application Support and Maintenance Ensure prompt and efficient support for applications, addressing any bugs, performance issues, or feature enhancements. Provide application support for supported business applications. Establish and monitor SLAs for application support and resolve any escalated issues with a focus on root cause analysis. Implement and oversee application monitoring, performance tuning, and optimisation strategies. Onboard support for existing and new applications to deliver a single and holistic application support model. Ensure all applications and services remain in support with 3rd party vendors Ensure resolution of identified application security vulnerabilities and assurance configuration/testing observations Coordinate upgrades, patches, and system maintenance with minimal operational disruption. Maintain application documentation, system configurations, and support procedures. Quality Assurance and Compliance Establish best practices for software development and testing, including code reviews, automated testing, and deployment processes. Ensure compliance with internal and external regulations, audit, security standards, and data protection requirements. Maintain business continuity and disaster recovery procedures for all supported applications. Collaboration and Communication Serve as a liaison between technical teams, business units, and external vendors to ensure clear communication and alignment of priorities. Provide regular status updates, reports, and presentations to IT Change Management and PMO on project progress and support metrics. Budget and Resource Management Manage the budget for small change, BAU enhancements and support activities, ensuring cost-effective use of resources. Make staffing and resourcing recommendations to meet project and support needs. Contribute to the annual budget cycle, ensuring applications are invested in and maintained. Recommend new tools, technologies, and methodologies to enhance the development process and improve operational efficiency. Qualification & Experience Proficiency in various programming languages and development frameworks Experience in application and development lifestyle management Experience in analysis and design, testing and documentation of software Bachelor's degree in Computer Science, Information Technology, or a related field. 4+ years of experience in software development, with at least 2 years in a managerial role. Strong understanding of application life cycle management, agile methodologies, and DevOps practices. Proven experience with application support and incident management in complex technical environments. Excellent problem-solving skills with the ability to handle complex technical issues. Strong project management skills, with the ability to prioritize and manage multiple projects simultaneously. Exceptional communication, collaboration, and interpersonal skills. Experience with cloud platforms (Microsoft Azure) Familiarity with ITIL or other service management frameworks. Certifications such as PMP, Scrum Master, or relevant technical certifications. Essential Competencies Excellent communication and presentation skills with the ability to convey complex technical concepts to both technical and non-technical stakeholders. Strong analytical, problem-solving, and decision-making capabilities. Ability to work in a fast-paced, dynamic environment, managing multiple projects simultaneously Strong knowledge of Core Banking Systems and Core Banking Transformations Experience working in AS400, iSeries and RPG environments a big plus Interested? Please Apply! AS400 AS 400 iSeries IBMi IBM i5 I5 Core Banking Core Banking Transformation App Systems Application Systems Core Banking Application IT Application Change Core Banking Change System Change System Transformation
Senior Analyst (GC-MS and GC-MS/MS) Location: Bedford Working hours: 09:00-17:00 Mon - Fri Salary: Competitive As a Senior Analyst, you will play a key role in supporting clients to meet Environmental Quality Standards (EQS) and Maximum Residue Limits (MRLs). Working with advanced GC-MS and GC-MS/MS instrumentation, you will help design and deliver tailored analytical programmes to meet complex reg click apply for full job details
Apr 02, 2026
Full time
Senior Analyst (GC-MS and GC-MS/MS) Location: Bedford Working hours: 09:00-17:00 Mon - Fri Salary: Competitive As a Senior Analyst, you will play a key role in supporting clients to meet Environmental Quality Standards (EQS) and Maximum Residue Limits (MRLs). Working with advanced GC-MS and GC-MS/MS instrumentation, you will help design and deliver tailored analytical programmes to meet complex reg click apply for full job details
Company description: At Rathbones, we help people invest their money well, so they can live well. That means more than financial returns its about helping people feel confident in their decisions and supported in their future. We dont just manage money, we guide people through lifes big moments, helping them stay on track and focus on what matters most click apply for full job details
Apr 02, 2026
Full time
Company description: At Rathbones, we help people invest their money well, so they can live well. That means more than financial returns its about helping people feel confident in their decisions and supported in their future. We dont just manage money, we guide people through lifes big moments, helping them stay on track and focus on what matters most click apply for full job details
Your new company Hays are partnering with a public sector organisation to recruit two application support analysts on a permanent basis. The salary is c£40,000 + excellent benefits and the role is offered on a hybrid basis, typically two days out of the Bristol office. Your new role & w hat you'll need to succeed In the role, you will join the Applications and Solutions team providing knowledge to t click apply for full job details
Apr 02, 2026
Full time
Your new company Hays are partnering with a public sector organisation to recruit two application support analysts on a permanent basis. The salary is c£40,000 + excellent benefits and the role is offered on a hybrid basis, typically two days out of the Bristol office. Your new role & w hat you'll need to succeed In the role, you will join the Applications and Solutions team providing knowledge to t click apply for full job details
Freight and Duty Analyst/ Global Accounts Payable/ Leading Global Business / Global VAT/ Excellent Benefits/Free On-Site Gym/ Free On-Site Parking/ 12 Month Fixed Term Contract Forge Talent has partnered with a globally operating leading business who have a requirement within their Freight and Duty Team. This position will sit within Accounts Payable but will support the wider Finance Team, taking click apply for full job details
Apr 02, 2026
Contractor
Freight and Duty Analyst/ Global Accounts Payable/ Leading Global Business / Global VAT/ Excellent Benefits/Free On-Site Gym/ Free On-Site Parking/ 12 Month Fixed Term Contract Forge Talent has partnered with a globally operating leading business who have a requirement within their Freight and Duty Team. This position will sit within Accounts Payable but will support the wider Finance Team, taking click apply for full job details
Improvement Analyst Location: Head Office - Didsbury Salary: £36,626 Youll provide support to the Change and Improvement Team with the delivery of a range of improvement and change activity across the business What youll be doing Supporting a team of Change and Improvement Partners to deliver a range of change and improvement activity click apply for full job details
Apr 02, 2026
Full time
Improvement Analyst Location: Head Office - Didsbury Salary: £36,626 Youll provide support to the Change and Improvement Team with the delivery of a range of improvement and change activity across the business What youll be doing Supporting a team of Change and Improvement Partners to deliver a range of change and improvement activity click apply for full job details
You're not just someone who writes requirements. You're the person who asks where the data actually comes from. You want to know which fields matter and which ones are Legacy noise. If that sounds like you, this Business Analyst role puts your skills at the centre of a major transformation. As the Business Analyst, you'll join a fast-growing data and analytics business working closely with major organisations to reduce revenue leakage. Their platform uses data-driven insights optimise revenue without negatively impacting customer experience. Following recent investment, the company is entering a significant growth phase, with plans to expand into new markets. We have hired a number of BAs and PMs for this emerging player with an established client base - you'll be joining a group of tight-knit, down to earth project professionals You'll join a new customer project at the point where structure is still forming, so we need your Business Analyst skills to directly influence how the new environment is shaped. Working on a major platform replacement and a new CRM implementation, the transformation team is currently small but expected to scale significantly over the next few years. You will: Map Legacy billing and CRM data flows. Support data definitions and migration planning. Work closely with a Project Manager and Data Analyst in a focused migration pod. Uncover how customer data truly flows by mapping Legacy systems. Identify what must migrate, what can be cleansed, and what should be retired. We would like to tap into your experience with CRM implementations, billing systems or platform replacements, in an ideal world. If not, as long as you have data migration experience we would still like to talk with you. For this Business Analyst role we can offer a salary up to £50k + bonus, pension and benefits. You'll be in the office 3 days a week and we can accommodate an immediate start! This is not a documentation-only BA role. It requires curiosity around systems and a practical understanding of how data behaves across platforms. Please apply for this Business Analyst role. Business Analyst - Data Migration, new CRM - to £50k Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Apr 02, 2026
Full time
You're not just someone who writes requirements. You're the person who asks where the data actually comes from. You want to know which fields matter and which ones are Legacy noise. If that sounds like you, this Business Analyst role puts your skills at the centre of a major transformation. As the Business Analyst, you'll join a fast-growing data and analytics business working closely with major organisations to reduce revenue leakage. Their platform uses data-driven insights optimise revenue without negatively impacting customer experience. Following recent investment, the company is entering a significant growth phase, with plans to expand into new markets. We have hired a number of BAs and PMs for this emerging player with an established client base - you'll be joining a group of tight-knit, down to earth project professionals You'll join a new customer project at the point where structure is still forming, so we need your Business Analyst skills to directly influence how the new environment is shaped. Working on a major platform replacement and a new CRM implementation, the transformation team is currently small but expected to scale significantly over the next few years. You will: Map Legacy billing and CRM data flows. Support data definitions and migration planning. Work closely with a Project Manager and Data Analyst in a focused migration pod. Uncover how customer data truly flows by mapping Legacy systems. Identify what must migrate, what can be cleansed, and what should be retired. We would like to tap into your experience with CRM implementations, billing systems or platform replacements, in an ideal world. If not, as long as you have data migration experience we would still like to talk with you. For this Business Analyst role we can offer a salary up to £50k + bonus, pension and benefits. You'll be in the office 3 days a week and we can accommodate an immediate start! This is not a documentation-only BA role. It requires curiosity around systems and a practical understanding of how data behaves across platforms. Please apply for this Business Analyst role. Business Analyst - Data Migration, new CRM - to £50k Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Senior Data Analyst CRM Migration SQL Focus 9-Month FTC Location: London (Hybrid 2 days onsite) Contract: 9-month fixed-term Immediate start Available now and ready to make an impact on a major CRM transformation? We re supporting a purpose-led organisation undergoing a migration from Dynamics 365 to Salesforce. They re looking for a Senior Data Analyst to play a key role in preparing, analysing, and validating data to ensure a smooth and effective transition. This is a hands-on role where you ll work across teams to resolve data issues, shape migration decisions, and influence how data is structured and used going forward. The role Use advanced SQL to extract, interrogate, and validate complex datasets Identify, investigate, and help resolve data quality issues in source systems Work closely with business stakeholders to provide insight and context for data fixes Support decisions around data retention, cleansing, and migration scope Review existing reporting to inform migration approach and future reporting needs What you ll bring Strong SQL skills with experience working on large, complex databases Proven ability to analyse and interpret data for both technical and non-technical audiences Experience working with CRM systems (Dynamics 365, Salesforce, or similar) A structured, problem-solving approach to data quality and reconciliation Nice to have: Experience supporting or delivering data migration projects Power BI (including DAX and Power Query) Exposure to data governance or data privacy practices Why apply? Play a central role in a high-profile transformation programme Work in a collaborative, data-led environment where your insights matter Opportunity to shape data quality, structure, and reporting for the future state Immediate start with quick impact and visibility If you re ready to step into a high-impact role and get stuck into meaningful data challenges from day one, let s talk.
Apr 02, 2026
Full time
Senior Data Analyst CRM Migration SQL Focus 9-Month FTC Location: London (Hybrid 2 days onsite) Contract: 9-month fixed-term Immediate start Available now and ready to make an impact on a major CRM transformation? We re supporting a purpose-led organisation undergoing a migration from Dynamics 365 to Salesforce. They re looking for a Senior Data Analyst to play a key role in preparing, analysing, and validating data to ensure a smooth and effective transition. This is a hands-on role where you ll work across teams to resolve data issues, shape migration decisions, and influence how data is structured and used going forward. The role Use advanced SQL to extract, interrogate, and validate complex datasets Identify, investigate, and help resolve data quality issues in source systems Work closely with business stakeholders to provide insight and context for data fixes Support decisions around data retention, cleansing, and migration scope Review existing reporting to inform migration approach and future reporting needs What you ll bring Strong SQL skills with experience working on large, complex databases Proven ability to analyse and interpret data for both technical and non-technical audiences Experience working with CRM systems (Dynamics 365, Salesforce, or similar) A structured, problem-solving approach to data quality and reconciliation Nice to have: Experience supporting or delivering data migration projects Power BI (including DAX and Power Query) Exposure to data governance or data privacy practices Why apply? Play a central role in a high-profile transformation programme Work in a collaborative, data-led environment where your insights matter Opportunity to shape data quality, structure, and reporting for the future state Immediate start with quick impact and visibility If you re ready to step into a high-impact role and get stuck into meaningful data challenges from day one, let s talk.
Service Desk Analyst 5 days a week on site Role Overview As a 1st / 2nd line Support Analyst in a team of Field Engineers and Support Analysts, you will be a key player in ensuring the smooth operation of the IT systems. Based at head office in Northampton, you will provide essential support to around 1000 users across multiple sites around the UK. You will provide support on a range of Microsoft based IT systems especially Microsoft 365 along with a range of bespoke applications. Your day-to-day responsibilities as part of the support team will be to: Respond to IT-related telephone calls and emails from colleagues, providing timely and effective support. Log and resolve IT requests within agreed targets. Administer the Microsoft Estate and other key business systems. Monitor and manage IT requests, coordinate projects, handle IT procurement requests, and oversee IT security administration. Oversee the Moves, Additions, Deletions, and Changes (MADC) process, including setting up new users on Microsoft 365. Monitor internal IT mailboxes and respond to colleague requests and automated alerts using the IT Service Management tool. Collaborate with third-party technology and support providers across applications, infrastructure, networking, and telephony. Maintain and update the IT SharePoint page, share best practices, and contribute to our technology knowledge database. Provide general help and advice to users, utilizing remote desktop tools. Your background: Experience as a 1st / 2nd line support analyst - service desk and deskside support Experience in IT administration and support of Microsoft-based systems specifically Microsoft 365, along with IP Telephony and networking Experience with FreshDesk or similar Retail or Automotive background would be beneficial
Apr 02, 2026
Full time
Service Desk Analyst 5 days a week on site Role Overview As a 1st / 2nd line Support Analyst in a team of Field Engineers and Support Analysts, you will be a key player in ensuring the smooth operation of the IT systems. Based at head office in Northampton, you will provide essential support to around 1000 users across multiple sites around the UK. You will provide support on a range of Microsoft based IT systems especially Microsoft 365 along with a range of bespoke applications. Your day-to-day responsibilities as part of the support team will be to: Respond to IT-related telephone calls and emails from colleagues, providing timely and effective support. Log and resolve IT requests within agreed targets. Administer the Microsoft Estate and other key business systems. Monitor and manage IT requests, coordinate projects, handle IT procurement requests, and oversee IT security administration. Oversee the Moves, Additions, Deletions, and Changes (MADC) process, including setting up new users on Microsoft 365. Monitor internal IT mailboxes and respond to colleague requests and automated alerts using the IT Service Management tool. Collaborate with third-party technology and support providers across applications, infrastructure, networking, and telephony. Maintain and update the IT SharePoint page, share best practices, and contribute to our technology knowledge database. Provide general help and advice to users, utilizing remote desktop tools. Your background: Experience as a 1st / 2nd line support analyst - service desk and deskside support Experience in IT administration and support of Microsoft-based systems specifically Microsoft 365, along with IP Telephony and networking Experience with FreshDesk or similar Retail or Automotive background would be beneficial
