Early-Stage Customer Success Manager - Healthtech SaaS

  • Jack & Jill/External ATS
  • Jan 07, 2026
Full time Call Centre / CustomerService

Job Description

A healthtech SaaS platform in London is looking for a Customer Success Manager. In this pivotal role, you'll manage the entire customer lifecycle, from onboarding to renewals and upsells. Ideal candidates will have 3-5 years of B2B SaaS experience and be self-motivated. This is a unique opportunity to shape the customer experience and contribute to the growth of a mission-driven company. Compensation includes a salary of £45k-£50k plus equity.