Salary: From £31,450 Location: Staplehurst Store, Staplehurst, TN12 0QE Contract type: Permanent Business area: Retail Closing date: 12 January 2026 Requisition ID: Shift hours Fully flexible over 3 days Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands on, sleeves rolled up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments Managing the front end checkout operation, ensuring all our customers are served in line with our expectations Managing operations in our petrol station (If your shop has one) People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. At times you may assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer. What makes a great customer experience manager: Previous line management responsibilities in a fast paced, operational environment. Someone who is truly obsessed with customers and service, and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relations issues. Leads operations and comfortable doing this alone in the absence of more senior management. A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar. Experience leading teams in a dynamic, customer facing environment - you've inspired others, driven high performance, and created a culture where colleagues thrive. Leadership experience in a high volume, fast paced operational setting - whether in retail, food service, or hospitality - where you've overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers. Proven success in delivering against a wide range of KPIs - from sales and stock availability to customer satisfaction and colleague engagement, you've made a measurable difference. Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness. Working for us has great rewards Salary will be dependant upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4 7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Jan 11, 2026
Full time
Salary: From £31,450 Location: Staplehurst Store, Staplehurst, TN12 0QE Contract type: Permanent Business area: Retail Closing date: 12 January 2026 Requisition ID: Shift hours Fully flexible over 3 days Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands on, sleeves rolled up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments Managing the front end checkout operation, ensuring all our customers are served in line with our expectations Managing operations in our petrol station (If your shop has one) People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. At times you may assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer. What makes a great customer experience manager: Previous line management responsibilities in a fast paced, operational environment. Someone who is truly obsessed with customers and service, and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relations issues. Leads operations and comfortable doing this alone in the absence of more senior management. A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar. Experience leading teams in a dynamic, customer facing environment - you've inspired others, driven high performance, and created a culture where colleagues thrive. Leadership experience in a high volume, fast paced operational setting - whether in retail, food service, or hospitality - where you've overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers. Proven success in delivering against a wide range of KPIs - from sales and stock availability to customer satisfaction and colleague engagement, you've made a measurable difference. Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness. Working for us has great rewards Salary will be dependant upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4 7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Salary: From £31, 450 Location: Kelso Store, Kelso, TD5 8DW Contract type: Permanent Business area: Retail Closing date: 19 January 2026 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands on, sleeves rolled up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments Managing the front end checkout operation, ensuring all our customers are served in line with our expectations Managing operations in our petrol station (If your shop has one) People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. At times you may assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer. What makes a great customer experience manager: Previous line management responsibilities in a fast paced, operational environment. Someone who is truly obsessed with customers and service, and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relations issues. Leads operations and comfortable doing this alone in the absence of more senior management. A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar. Experience leading teams in a dynamic, customer facing environment - you've inspired others, driven high performance, and created a culture where colleagues thrive. Leadership experience in a high volume, fast paced operational setting - whether in retail, food service, or hospitality - where you've overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers. Proven success in delivering against a wide range of KPIs - from sales and stock availability to customer satisfaction and colleague engagement, you've made a measurable difference. Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Jan 10, 2026
Full time
Salary: From £31, 450 Location: Kelso Store, Kelso, TD5 8DW Contract type: Permanent Business area: Retail Closing date: 19 January 2026 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands on, sleeves rolled up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments Managing the front end checkout operation, ensuring all our customers are served in line with our expectations Managing operations in our petrol station (If your shop has one) People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. At times you may assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer. What makes a great customer experience manager: Previous line management responsibilities in a fast paced, operational environment. Someone who is truly obsessed with customers and service, and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relations issues. Leads operations and comfortable doing this alone in the absence of more senior management. A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar. Experience leading teams in a dynamic, customer facing environment - you've inspired others, driven high performance, and created a culture where colleagues thrive. Leadership experience in a high volume, fast paced operational setting - whether in retail, food service, or hospitality - where you've overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers. Proven success in delivering against a wide range of KPIs - from sales and stock availability to customer satisfaction and colleague engagement, you've made a measurable difference. Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Salary: from £32000 Location: Didcot Store, Didcot, OX11 7ND Contract type: Permanent Business area: Retail Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments Managing the front-end checkout operation, ensuring all our customers are served in line with our expectations Managing operations in our petrol station (If your shop has one) People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. At times you may assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer. What makes a great customer experience manager: Previous line management responsibilities in a fast-paced, operational environment. Someone who is truly obsessed with customers and service, and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relations issues. Leads operations and comfortable doing this alone in the absence of more senior management. A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar. Experience leading teams in a dynamic, customer-facing environment - you've inspired others, driven high performance, and created a culture where colleagues thrive. Leadership experience in a high-volume, fast-paced operational setting - whether in retail, food service, or hospitality - where you've overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers. Proven success in delivering against a wide range of KPIs - from sales and stock availability to customer satisfaction and colleague engagement, you've made a measurable difference. Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Jan 10, 2026
Full time
Salary: from £32000 Location: Didcot Store, Didcot, OX11 7ND Contract type: Permanent Business area: Retail Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments Managing the front-end checkout operation, ensuring all our customers are served in line with our expectations Managing operations in our petrol station (If your shop has one) People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. At times you may assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer. What makes a great customer experience manager: Previous line management responsibilities in a fast-paced, operational environment. Someone who is truly obsessed with customers and service, and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relations issues. Leads operations and comfortable doing this alone in the absence of more senior management. A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar. Experience leading teams in a dynamic, customer-facing environment - you've inspired others, driven high performance, and created a culture where colleagues thrive. Leadership experience in a high-volume, fast-paced operational setting - whether in retail, food service, or hospitality - where you've overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers. Proven success in delivering against a wide range of KPIs - from sales and stock availability to customer satisfaction and colleague engagement, you've made a measurable difference. Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Job Description Effectively managing and motivating the UK based Quality Auditors for all DO & CO Units in the UK, ensuring that they are being developed, have direction, and are provided with meaningful feedback Implementing legal requirements of Food Safety, as well as constantly improving the HACCP System and food safety procedures based on the Codex Alimentarius Ensuring compliance with HALAL requirements and preparing the annual certification Completing Supplier Audits liaising with the Purchasing Manager to ensure the raw materials comply with exceptionally high DO & CO standards. All ingredients should have an internal specification Managing and planning scheduled audits, like Hygiene Audits, Glass and Foreign Body Audits, GMP and HACCP Audits Liaising with external bodies like EHO and FSA to ensure the production is updated when the legislations are amended. You will strive to achieve the annual third party certification in accordance to FSSC 22000 Standard Building partnerships with customers. Identifying and investigating non-compliance and act as appropriate Establishing processes to ensure all specifications and recipes are up to date Forward, strategic thinking leader always looking to exceed targets and expectations whilst maintaining the collectiveness of the team and culture of DO & CO Maintaining good working relationships with all DO & CO family members as well as our partners, vendors, and other stakeholders Completing quality assessment reports, following through, and acting as necessary Working closely with the Executive teams and Operations Manager to ensure safe products Responsible for approval of current and new supplier data analysis and statistical interpretation Maintaining accurate and up to date documentation. All procedures are subject to document control including issue date and number Investigating complaints. You will record all complaints and oversee the investigations providing feedback to our partners, suppliers, and Senior Management Precise and accurate reporting to the Executive Team and Head Office Taking responsibility for all your actions, supporting your team, and celebrating successes as a family Qualifications Role model ability, leading a team, ready to roll up your sleeves and do what is needed to provide the best service with a problem-solving mentality Passion for high-end cuisine, love for food and motivation to deliver exceptional service Well presented, professional individual with a can-do, positive attitude that indulges in team success The ability to be a positive change champion for DO & CO, identifying key impact areas and priorities and supporting change programmes and strategies Meticulous attention to detail and data driven with the ability to influence different departments to suggest, implement and track DO & CO standards Build strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their best You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the team well informed Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family Have a great understanding and working knowledge of your department and be the expert in delivering practical actions for its improvement by taking a hands-on approach BSc Food Science or previous experience in a similar role Highly proficient in Microsoft Office package with excellent working knowledge of reporting and managing data Understanding of Health and Safety principles. Understanding of Sustainability requirements Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we're not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
Jan 10, 2026
Full time
Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Job Description Effectively managing and motivating the UK based Quality Auditors for all DO & CO Units in the UK, ensuring that they are being developed, have direction, and are provided with meaningful feedback Implementing legal requirements of Food Safety, as well as constantly improving the HACCP System and food safety procedures based on the Codex Alimentarius Ensuring compliance with HALAL requirements and preparing the annual certification Completing Supplier Audits liaising with the Purchasing Manager to ensure the raw materials comply with exceptionally high DO & CO standards. All ingredients should have an internal specification Managing and planning scheduled audits, like Hygiene Audits, Glass and Foreign Body Audits, GMP and HACCP Audits Liaising with external bodies like EHO and FSA to ensure the production is updated when the legislations are amended. You will strive to achieve the annual third party certification in accordance to FSSC 22000 Standard Building partnerships with customers. Identifying and investigating non-compliance and act as appropriate Establishing processes to ensure all specifications and recipes are up to date Forward, strategic thinking leader always looking to exceed targets and expectations whilst maintaining the collectiveness of the team and culture of DO & CO Maintaining good working relationships with all DO & CO family members as well as our partners, vendors, and other stakeholders Completing quality assessment reports, following through, and acting as necessary Working closely with the Executive teams and Operations Manager to ensure safe products Responsible for approval of current and new supplier data analysis and statistical interpretation Maintaining accurate and up to date documentation. All procedures are subject to document control including issue date and number Investigating complaints. You will record all complaints and oversee the investigations providing feedback to our partners, suppliers, and Senior Management Precise and accurate reporting to the Executive Team and Head Office Taking responsibility for all your actions, supporting your team, and celebrating successes as a family Qualifications Role model ability, leading a team, ready to roll up your sleeves and do what is needed to provide the best service with a problem-solving mentality Passion for high-end cuisine, love for food and motivation to deliver exceptional service Well presented, professional individual with a can-do, positive attitude that indulges in team success The ability to be a positive change champion for DO & CO, identifying key impact areas and priorities and supporting change programmes and strategies Meticulous attention to detail and data driven with the ability to influence different departments to suggest, implement and track DO & CO standards Build strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their best You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the team well informed Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family Have a great understanding and working knowledge of your department and be the expert in delivering practical actions for its improvement by taking a hands-on approach BSc Food Science or previous experience in a similar role Highly proficient in Microsoft Office package with excellent working knowledge of reporting and managing data Understanding of Health and Safety principles. Understanding of Sustainability requirements Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we're not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
We Make Morrisons From a Bradford market stall to the UK's fourth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We're recruiting for a high performing Night Manager to help our business to continue to grow and succeed. Our colleagues work hard through the night to make sure our stores are ready for the thousands of customers who will walk through the doors the very next day. As Night Manager, it's your job to lead and empower our colleagues to ensure our stores are always customer ready. Reporting into the Store Manager, you will also: Lead and empower colleagues to always put the customer first and deliver outstanding customer service Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver training to ensure team have the capability and confidence to deliver their role Enable colleagues to work with confidence across various departments Identify and develop talent within the department Build effective relationships with other operating departments Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s) Take a leadership role within the store Ensure resource is planned thoroughly How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare. We also offer a 10% discount card for your friends or family members giving you 15% off your shopping in Morrisons. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour here. About you Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. What do we need from you? Experience of managing a team in a fast paced environment You will need to be a great communicator who can share knowledge, experience and best practices You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible You must be adaptable to change, whilst being able to challenge effectively As a Senior Manager, you will actively listen to and respond effectively to customers and colleagues We are an equal opportunities employer and welcome applications from all sections of the community. About us - Shopkeepers for over 100 years, we love providing our customers with a great shopping experience they won't find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It's why our customers keep coming back for more. The UK's 4th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It's challenging. It's fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They've been there and done that. It's how they know how to support our colleagues and help our customers so well.
Jan 10, 2026
Full time
We Make Morrisons From a Bradford market stall to the UK's fourth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We're recruiting for a high performing Night Manager to help our business to continue to grow and succeed. Our colleagues work hard through the night to make sure our stores are ready for the thousands of customers who will walk through the doors the very next day. As Night Manager, it's your job to lead and empower our colleagues to ensure our stores are always customer ready. Reporting into the Store Manager, you will also: Lead and empower colleagues to always put the customer first and deliver outstanding customer service Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver training to ensure team have the capability and confidence to deliver their role Enable colleagues to work with confidence across various departments Identify and develop talent within the department Build effective relationships with other operating departments Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s) Take a leadership role within the store Ensure resource is planned thoroughly How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare. We also offer a 10% discount card for your friends or family members giving you 15% off your shopping in Morrisons. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour here. About you Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. What do we need from you? Experience of managing a team in a fast paced environment You will need to be a great communicator who can share knowledge, experience and best practices You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible You must be adaptable to change, whilst being able to challenge effectively As a Senior Manager, you will actively listen to and respond effectively to customers and colleagues We are an equal opportunities employer and welcome applications from all sections of the community. About us - Shopkeepers for over 100 years, we love providing our customers with a great shopping experience they won't find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It's why our customers keep coming back for more. The UK's 4th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It's challenging. It's fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They've been there and done that. It's how they know how to support our colleagues and help our customers so well.
JOB TITLE: Junior Marketing Manager - College REPORTING TO: Senior Marketing Manager HOURS: 36.25 / Full time LOCATION: Onsite, with the option of hybrid working Job Purpose At Waverley Abbey, we seek to extend and build the Kingdom of God through encounter with Him through practical education, expectational hospitality and innovative enterprise for the spiritual and cultural renewal of this generation and generations to come. As Junior Marketing Manager - College, your primary purpose is to drive student recruitment and increase brand awareness of the Waverley Abbey College courses and products, ensuring that prospective students and customers engage deeply with our courses, understand their value, and convert successfully into applicants and enrolled students. You will lead the planning and delivery of all College-related marketing activity, from campaign coordination to content creation and digital optimisation. You will work collaboratively with the Senior Marketing Manager to execute strategic priorities and deliver high-performing recruitment campaigns that delivers exponential growth for Waverley Abbey College. Key Responsibilities 1. Student Recruitment & Conversion Ensure applicants receive timely, engaging and supportive communications throughout their decision-making process. 2. Campaign Planning & Delivery Manage campaign timelines, ensuring activity is delivered on schedule and to a consistent standard. 3. Digital Marketing & Content Creation 4. CRM, Data & Audience Segmentation 5. Events & Lead/Enquiry Engagement 6. Collaboration Across Teams Liaise with tutors and student services to ensure communications reflect real student experience. 7. Brand Alignment & Creative Workflow Personal Circumstances > Flexibility to work between 8am and 6pm, and occasional evenings and weekends as the role requires (D) Experience Education, qualifications and other requirements
Jan 09, 2026
Full time
JOB TITLE: Junior Marketing Manager - College REPORTING TO: Senior Marketing Manager HOURS: 36.25 / Full time LOCATION: Onsite, with the option of hybrid working Job Purpose At Waverley Abbey, we seek to extend and build the Kingdom of God through encounter with Him through practical education, expectational hospitality and innovative enterprise for the spiritual and cultural renewal of this generation and generations to come. As Junior Marketing Manager - College, your primary purpose is to drive student recruitment and increase brand awareness of the Waverley Abbey College courses and products, ensuring that prospective students and customers engage deeply with our courses, understand their value, and convert successfully into applicants and enrolled students. You will lead the planning and delivery of all College-related marketing activity, from campaign coordination to content creation and digital optimisation. You will work collaboratively with the Senior Marketing Manager to execute strategic priorities and deliver high-performing recruitment campaigns that delivers exponential growth for Waverley Abbey College. Key Responsibilities 1. Student Recruitment & Conversion Ensure applicants receive timely, engaging and supportive communications throughout their decision-making process. 2. Campaign Planning & Delivery Manage campaign timelines, ensuring activity is delivered on schedule and to a consistent standard. 3. Digital Marketing & Content Creation 4. CRM, Data & Audience Segmentation 5. Events & Lead/Enquiry Engagement 6. Collaboration Across Teams Liaise with tutors and student services to ensure communications reflect real student experience. 7. Brand Alignment & Creative Workflow Personal Circumstances > Flexibility to work between 8am and 6pm, and occasional evenings and weekends as the role requires (D) Experience Education, qualifications and other requirements
Lead, Grow, Inspire - Join George's Management Team General Manager - Food Service (Takeaway Fish & Chips) Location: Long Eaton, Nottinghamshire Salary: Up to 36k (DOE) + Monthly & Quarterly Bonuses Hours: Full-time, 45 hours/week over 5 days We're looking for an experienced, confident General Manager to take the reins at one of our award-winning fish & chip takeaways in Derbyshire. This is a hands on leadership role for someone who knows how to run a busy site, lead a high performing team, and deliver consistently excellent results - day in, day out. At George's, we're proud of the brand we've built, and we're growing fast. We need strong leaders who can bring their expertise, energy, and high standards to the table and help us continue that success. About the Role: As General Manager, you'll have full responsibility for your site - from day to day operations and team development to sales performance and customer satisfaction. You'll lead from the front, setting the tone for your team and ensuring that every shift runs smoothly. This isn't just a stepping stone. This is your site to run, your team to build, and your standards to uphold. Key responsibilities: Running day to day operations confidently and efficiently Leading, coaching, and motivating your team to perform at their best Managing stock, rotas, suppliers, and site budgets Maintaining high standards of food quality, hygiene, and customer service Driving local sales and site performance with a commercial mindset Working with our operations team to keep everything on track and ahead of target About You: You've already proven yourself in a fast paced food service, takeaway, or hospitality environment - and now you're ready to own your next challenge. You'll be a great fit if you: Are an experienced, confident leader who thrives in a hands on role Have a background in managing hospitality or food takeaway operations Know how to build and manage a reliable, motivated team Are calm under pressure and make smart, practical decisions Understand the balance between great service and commercial success Have a full UK driving licence and access to your own vehicle What You'll Get: We believe in rewarding hard work and investing in our people. Here's what's in it for you: Competitive salary + monthly & quarterly bonuses 28 days holiday Birthday, Christmas and long service rewards Staff discounts across all George's locations (starting at 25%) Flexible shift patterns Company pension scheme Genuine opportunities to progress into senior or multi site roles A supportive, family feel culture where your leadership makes a real impact Let's Build Something Great Together Our teams are full of energy, passion, and personality. We love what we do - and we want you to love it too. If you're ready to take ownership, bring your expertise, lead with confidence and make a real impact we want to hear from you. Apply today and take the next step in your leadership journey with George's. Find out more about us at:
Jan 09, 2026
Full time
Lead, Grow, Inspire - Join George's Management Team General Manager - Food Service (Takeaway Fish & Chips) Location: Long Eaton, Nottinghamshire Salary: Up to 36k (DOE) + Monthly & Quarterly Bonuses Hours: Full-time, 45 hours/week over 5 days We're looking for an experienced, confident General Manager to take the reins at one of our award-winning fish & chip takeaways in Derbyshire. This is a hands on leadership role for someone who knows how to run a busy site, lead a high performing team, and deliver consistently excellent results - day in, day out. At George's, we're proud of the brand we've built, and we're growing fast. We need strong leaders who can bring their expertise, energy, and high standards to the table and help us continue that success. About the Role: As General Manager, you'll have full responsibility for your site - from day to day operations and team development to sales performance and customer satisfaction. You'll lead from the front, setting the tone for your team and ensuring that every shift runs smoothly. This isn't just a stepping stone. This is your site to run, your team to build, and your standards to uphold. Key responsibilities: Running day to day operations confidently and efficiently Leading, coaching, and motivating your team to perform at their best Managing stock, rotas, suppliers, and site budgets Maintaining high standards of food quality, hygiene, and customer service Driving local sales and site performance with a commercial mindset Working with our operations team to keep everything on track and ahead of target About You: You've already proven yourself in a fast paced food service, takeaway, or hospitality environment - and now you're ready to own your next challenge. You'll be a great fit if you: Are an experienced, confident leader who thrives in a hands on role Have a background in managing hospitality or food takeaway operations Know how to build and manage a reliable, motivated team Are calm under pressure and make smart, practical decisions Understand the balance between great service and commercial success Have a full UK driving licence and access to your own vehicle What You'll Get: We believe in rewarding hard work and investing in our people. Here's what's in it for you: Competitive salary + monthly & quarterly bonuses 28 days holiday Birthday, Christmas and long service rewards Staff discounts across all George's locations (starting at 25%) Flexible shift patterns Company pension scheme Genuine opportunities to progress into senior or multi site roles A supportive, family feel culture where your leadership makes a real impact Let's Build Something Great Together Our teams are full of energy, passion, and personality. We love what we do - and we want you to love it too. If you're ready to take ownership, bring your expertise, lead with confidence and make a real impact we want to hear from you. Apply today and take the next step in your leadership journey with George's. Find out more about us at:
Salary: upto £37,450 Location: Hendon Store, London, NW9 6JX Contract type: Permanent Business area: Retail Closing date: 10 January 2026 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments Managing the front-end checkout operation, ensuring all our customers are served in line with our expectations Managing operations in our petrol station (If your shop has one) People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. At times you may assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer.What makes a great customer experience manager: Previous line management responsibilities in a fast-paced, operational environment. Someone who is truly obsessed with customers and service, and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relations issues. Leads operations and comfortable doing this alone in the absence of more senior management. A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar. Experience leading teams in a dynamic, customer-facing environment - you've inspired others, driven high performance, and created a culture where colleagues thrive. Leadership experience in a high-volume, fast-paced operational setting - whether in retail, food service, or hospitality - where you've overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers. Proven success in delivering against a wide range of KPIs - from sales and stock availability to customer satisfaction and colleague engagement, you've made a measurable difference. Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here. Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Jan 09, 2026
Full time
Salary: upto £37,450 Location: Hendon Store, London, NW9 6JX Contract type: Permanent Business area: Retail Closing date: 10 January 2026 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments Managing the front-end checkout operation, ensuring all our customers are served in line with our expectations Managing operations in our petrol station (If your shop has one) People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. At times you may assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer.What makes a great customer experience manager: Previous line management responsibilities in a fast-paced, operational environment. Someone who is truly obsessed with customers and service, and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relations issues. Leads operations and comfortable doing this alone in the absence of more senior management. A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar. Experience leading teams in a dynamic, customer-facing environment - you've inspired others, driven high performance, and created a culture where colleagues thrive. Leadership experience in a high-volume, fast-paced operational setting - whether in retail, food service, or hospitality - where you've overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers. Proven success in delivering against a wide range of KPIs - from sales and stock availability to customer satisfaction and colleague engagement, you've made a measurable difference. Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here. Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Client Membership and Events Manager BR-1287 Client Membership and Events Manager for busy tech consultancy - £55 - 60K plus benefits This is fantastic opportunity to join a growing tech company, as part of a newly-developed team focused on their customer network; nurturing relationships across current and past clients across all industries (including retail, ecommerce, AI and public sector). This is a key role which will involve client contact at a senior level, both B2B with technology leaders and also internally as the company's Founders and CEO are invested in this project and its potential for success. With a commercial focus your work will centre upon ensuring that client network members feel added value from this community which should feed into positive engagement, loyalty and repeat business. You will work across these key areas: Member Relationship Management - including understanding what client interests are and fostering rapport to build engagement. Event Design and Delivery - planning and delivering regional UK events including operations and logistics. These could include workshops, roundtables, socials and networking. Member Recruitment - by identifying members from current and past clients and introducing them to the network and its benefits. Your experience: 5+ years' experience in customer success / membership / community management / alumni or client relationship management in a B2B environment. Corporate events background - design and facilitation for senior business audiences. Demonstrative skills in relationship management; fostering trust and rapport. Strong communication skills at CEO and equivalent level. Marketing and or tech experience and interest. Working closely with two colleagues including their Marketing Manager - longer term this project could be rolled out internationally so additional scope for the right candidate. A very strategic team who are hands-on, practical and thrive in an entrepreneurial HQ environment. You will be joining a successful, well-regarded and growing business who look after both their clients and employees very well. This is a full-time role, hybrid working with 2-3 days per week in a newly refurbished office London (Farringdon) with space for both team and client events. £55 - 60,000 plus very good benefits including enhanced pension, training, private medical and discretionary bonus. Will include after hours events (c. 9pm finish / c. once a month / in London).
Jan 09, 2026
Full time
Client Membership and Events Manager BR-1287 Client Membership and Events Manager for busy tech consultancy - £55 - 60K plus benefits This is fantastic opportunity to join a growing tech company, as part of a newly-developed team focused on their customer network; nurturing relationships across current and past clients across all industries (including retail, ecommerce, AI and public sector). This is a key role which will involve client contact at a senior level, both B2B with technology leaders and also internally as the company's Founders and CEO are invested in this project and its potential for success. With a commercial focus your work will centre upon ensuring that client network members feel added value from this community which should feed into positive engagement, loyalty and repeat business. You will work across these key areas: Member Relationship Management - including understanding what client interests are and fostering rapport to build engagement. Event Design and Delivery - planning and delivering regional UK events including operations and logistics. These could include workshops, roundtables, socials and networking. Member Recruitment - by identifying members from current and past clients and introducing them to the network and its benefits. Your experience: 5+ years' experience in customer success / membership / community management / alumni or client relationship management in a B2B environment. Corporate events background - design and facilitation for senior business audiences. Demonstrative skills in relationship management; fostering trust and rapport. Strong communication skills at CEO and equivalent level. Marketing and or tech experience and interest. Working closely with two colleagues including their Marketing Manager - longer term this project could be rolled out internationally so additional scope for the right candidate. A very strategic team who are hands-on, practical and thrive in an entrepreneurial HQ environment. You will be joining a successful, well-regarded and growing business who look after both their clients and employees very well. This is a full-time role, hybrid working with 2-3 days per week in a newly refurbished office London (Farringdon) with space for both team and client events. £55 - 60,000 plus very good benefits including enhanced pension, training, private medical and discretionary bonus. Will include after hours events (c. 9pm finish / c. once a month / in London).
Job Title: Customer Service Executive Location: Brentwood, Essex (Office Based) Salary : 27,300 per annum depending on experience Job Type: Full Time, Permanent MUST DRIVE/HAVE ACCESS TO OWN VEHICLE DUE TO NO PUBLIC TRANSPORT TO OFFICE LOCATION Who are Zest Recycling? We're a recycling and waste management broker that isn't afraid to do things differently. From hospitality to healthcare, we work with companies spanning a range of different sectors, offering a fresh, new perspective on long-standing waste management problems helping them to become an environmental leader in their sector. At Zest Recycle, it all starts with collaboration. To us, partnerships with our customers are everything, and therefore key to our success are professional and customer-oriented employees who take pride in the service they offer to our customers and enjoy being part of a committed team. The Role: The Customer Service Executive role is to provide the highest quality customer service to new, existing and prospective customers. This role also provides general administrative duties, research, quote preparation and carrying out other duties that allow the sales team to focus on selling and the Account Managers to support the accounts. Handle routine telephone and email enquiries using Hubspot and processing orders via Weighsoft with supervision or direction as required from the Customer Servivce Manager Escalate unusual or complex telephone and email enquiries Record customer queries and complaints using Hubspot Update and amend service schedules Liaise with service providers over day-to-day operations Liaise with the Finance department, customers and suppliers to resolve invoice queries and seek supervision as required Prepare quotations with direction from the Customer Service Manager Source solutions for new waste streams with direction from the Customer Service Manager Liaise with relevant individuals re new enquiries/orders to be fulfilled Under the direction of the Customer Service Manager, research new solutions to different customer requests Fulfil customers' administrative processes which may include attendance at sites to assist with planning meetings Set up new supplier accounts Liaise with Account Managers for advice and support on client accounts Supporting Month-end invoice process ensuring supplier information is obtained on time (e.g. weights) Skills & Experience Required: Previous office administration and excellent organisational skills. Experienced in working with senior individuals Experience in providing customer service Experience of working in an extremely busy, fast paced and demanding environment Excellent PC literacy with an advanced knowledge of Microsoft Office Suite and Hubspot or a similar "ticketing" system The individual must be a self-starter who demonstrates initiative and can be pro-active. The ability to multi-task is also essential Excellent communication skills both written and verbal that enables the individual to quickly establish respect within the team The individual must be able to plan and be able to organise themselves so that they can balance the needs and priorities of the different areas of the role Willingness and aptitude to grow the role to take on new challenges Working hours are Monday to Friday 8am to 5pm based in our Brentwood office Benefits: As part of the Zest Team, you will receive: A competitive salary 25 days holiday plus bank holidays Pension Employee of the Month/Monthly Star Award programme Free parking on-site Active company social programme Please Note: NO AGENCIES Are you ready to become part of our team of dedicated individuals who collectively ensure the success of Zest Recycling and set us apart from our competitors? If so, please hit the APPLY button to get started! Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of: Customer Services Administrator, Customer Service Representative, Customer Support, Client Service, Sales Support, Customer Service Consultant, Customer Service Administrator, Business Support, Office Administrator and Administrative may also be considered for this role will be considered for this role.
Jan 09, 2026
Full time
Job Title: Customer Service Executive Location: Brentwood, Essex (Office Based) Salary : 27,300 per annum depending on experience Job Type: Full Time, Permanent MUST DRIVE/HAVE ACCESS TO OWN VEHICLE DUE TO NO PUBLIC TRANSPORT TO OFFICE LOCATION Who are Zest Recycling? We're a recycling and waste management broker that isn't afraid to do things differently. From hospitality to healthcare, we work with companies spanning a range of different sectors, offering a fresh, new perspective on long-standing waste management problems helping them to become an environmental leader in their sector. At Zest Recycle, it all starts with collaboration. To us, partnerships with our customers are everything, and therefore key to our success are professional and customer-oriented employees who take pride in the service they offer to our customers and enjoy being part of a committed team. The Role: The Customer Service Executive role is to provide the highest quality customer service to new, existing and prospective customers. This role also provides general administrative duties, research, quote preparation and carrying out other duties that allow the sales team to focus on selling and the Account Managers to support the accounts. Handle routine telephone and email enquiries using Hubspot and processing orders via Weighsoft with supervision or direction as required from the Customer Servivce Manager Escalate unusual or complex telephone and email enquiries Record customer queries and complaints using Hubspot Update and amend service schedules Liaise with service providers over day-to-day operations Liaise with the Finance department, customers and suppliers to resolve invoice queries and seek supervision as required Prepare quotations with direction from the Customer Service Manager Source solutions for new waste streams with direction from the Customer Service Manager Liaise with relevant individuals re new enquiries/orders to be fulfilled Under the direction of the Customer Service Manager, research new solutions to different customer requests Fulfil customers' administrative processes which may include attendance at sites to assist with planning meetings Set up new supplier accounts Liaise with Account Managers for advice and support on client accounts Supporting Month-end invoice process ensuring supplier information is obtained on time (e.g. weights) Skills & Experience Required: Previous office administration and excellent organisational skills. Experienced in working with senior individuals Experience in providing customer service Experience of working in an extremely busy, fast paced and demanding environment Excellent PC literacy with an advanced knowledge of Microsoft Office Suite and Hubspot or a similar "ticketing" system The individual must be a self-starter who demonstrates initiative and can be pro-active. The ability to multi-task is also essential Excellent communication skills both written and verbal that enables the individual to quickly establish respect within the team The individual must be able to plan and be able to organise themselves so that they can balance the needs and priorities of the different areas of the role Willingness and aptitude to grow the role to take on new challenges Working hours are Monday to Friday 8am to 5pm based in our Brentwood office Benefits: As part of the Zest Team, you will receive: A competitive salary 25 days holiday plus bank holidays Pension Employee of the Month/Monthly Star Award programme Free parking on-site Active company social programme Please Note: NO AGENCIES Are you ready to become part of our team of dedicated individuals who collectively ensure the success of Zest Recycling and set us apart from our competitors? If so, please hit the APPLY button to get started! Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of: Customer Services Administrator, Customer Service Representative, Customer Support, Client Service, Sales Support, Customer Service Consultant, Customer Service Administrator, Business Support, Office Administrator and Administrative may also be considered for this role will be considered for this role.
Senior Deputy Manager Highly successful stunning Restaurant & Bar/Gastro pub operation Beautiful location close to Stone/Stafford Salary: Around 35,000 + excellent TRONC & tips, incentives etc Future progression to GM Desirable company that really look after their people. My client is a quality operator with a stunning growing portfolio of quality operations & is looking for a strong ambitious Senior Deputy Manager looking to progress into a General Manager role in the future. The successful candidate will have a background running a gastro or food pub operation. In the role as Senior Deputy Manager you will ensure that the highest standards of customer service are maintained in each site whilst being happy to get stuck in & be hands-on driving sales and ensuring that food & drinks are presented to the highest standard. We are looking for someone who is a real 'mine host', who loves being behind the bar chatting to customers from all walks of life and being part of the community. We are looking for someone with great energy and dynamism who is keen to prove themselves. The operation is refurbished to a very high standard and serve an array of good quality wholesome locally-sourced dishes as well as great beers, wines & spirits. Whether you are there for a tasty lunch or a sumptuous evening meal or are visiting the operation for a special occasion, the operation has something for everyone & all ages. The pub is highly successful as both a destination pub & also is busy with regulars and is warm & inviting. It also has stunning bedrooms so is popular with overnight stays. This is a great opportunity for someone looking to progress & forge a successful career with a great company. This award-winning company really look after their people and have a great reputation & everything they do is a success so this is a great opportunity for the right person. Requirements: Strong Deputy Manager from a large high quality Gastro Pub or good quality food pub ready to take on more responsibility managing both the pub operations & moving into management of the bedroom side alongside this and future progression into General Management The role would suit someone from an independent gastro pub background or a mixture of independent & quality branded gastro pubs or restaurants The role would also suit someone who has worked for one of the quality larger gastro pub companies & is looking for join a smaller, very successful group where they can really make a name for themselves and have more autonomy. Experience of running a good quality food operation The ability to manage, lead, motivate & train a team Committed to providing the highest standards of customer service Strong back of house skills - Delivering GPs, controlling stock etc Strong personality - professional but also a great host with the ability to speak to customers at all levels and from all walks of life to promote the business and drive repeat business Hands-on & self-motivated - happy to get stuck in where necessary, whether its behind the bar chatting to customers or on the floor Some bedroom experience is desirable but not essential Salary Package: The starting salary is around 35,000 depending on experience. There is also an excellent TRONC system, tips, benefits and future progression as well as various exciting company incentives, trips and great support. If you have the right experience & are looking to join a great company then please send your CV .
Jan 08, 2026
Full time
Senior Deputy Manager Highly successful stunning Restaurant & Bar/Gastro pub operation Beautiful location close to Stone/Stafford Salary: Around 35,000 + excellent TRONC & tips, incentives etc Future progression to GM Desirable company that really look after their people. My client is a quality operator with a stunning growing portfolio of quality operations & is looking for a strong ambitious Senior Deputy Manager looking to progress into a General Manager role in the future. The successful candidate will have a background running a gastro or food pub operation. In the role as Senior Deputy Manager you will ensure that the highest standards of customer service are maintained in each site whilst being happy to get stuck in & be hands-on driving sales and ensuring that food & drinks are presented to the highest standard. We are looking for someone who is a real 'mine host', who loves being behind the bar chatting to customers from all walks of life and being part of the community. We are looking for someone with great energy and dynamism who is keen to prove themselves. The operation is refurbished to a very high standard and serve an array of good quality wholesome locally-sourced dishes as well as great beers, wines & spirits. Whether you are there for a tasty lunch or a sumptuous evening meal or are visiting the operation for a special occasion, the operation has something for everyone & all ages. The pub is highly successful as both a destination pub & also is busy with regulars and is warm & inviting. It also has stunning bedrooms so is popular with overnight stays. This is a great opportunity for someone looking to progress & forge a successful career with a great company. This award-winning company really look after their people and have a great reputation & everything they do is a success so this is a great opportunity for the right person. Requirements: Strong Deputy Manager from a large high quality Gastro Pub or good quality food pub ready to take on more responsibility managing both the pub operations & moving into management of the bedroom side alongside this and future progression into General Management The role would suit someone from an independent gastro pub background or a mixture of independent & quality branded gastro pubs or restaurants The role would also suit someone who has worked for one of the quality larger gastro pub companies & is looking for join a smaller, very successful group where they can really make a name for themselves and have more autonomy. Experience of running a good quality food operation The ability to manage, lead, motivate & train a team Committed to providing the highest standards of customer service Strong back of house skills - Delivering GPs, controlling stock etc Strong personality - professional but also a great host with the ability to speak to customers at all levels and from all walks of life to promote the business and drive repeat business Hands-on & self-motivated - happy to get stuck in where necessary, whether its behind the bar chatting to customers or on the floor Some bedroom experience is desirable but not essential Salary Package: The starting salary is around 35,000 depending on experience. There is also an excellent TRONC system, tips, benefits and future progression as well as various exciting company incentives, trips and great support. If you have the right experience & are looking to join a great company then please send your CV .
Our Client is a successful Importer and Supplier of Fresh Produce. We currently offer an exciting opportunity for an individual to join our Client at a prosperous time of growth as Junior Technical Manager. The position of Junior Technical Manager will report to and work alongside the Senior Technical Manager. This technical role will cover all elements within the technical department, from internal support to the team, to relationship building with key suppliers, and customers. Involvement with all aspects of technical product documentation, including Audit, Food Safety, Compliance, HACCP will be part of this varied remit. An exciting opportunity for career development, this position offers a wide spectrum of responsibilities. It provides an excellent platform for a motivated, confident and accurate individual, to join a key player within the fresh produce sector and gain training & knowledge from an excellent technical team. Graduates are encouraged to apply. We require; Exposure to Fresh Produce and an understanding of a packhouse / packing environment would be beneficial A year in industry covering a Technical / Quality / QA role would be highly advantageous Attention to detail and accuracy is key Strong communication ability Confident IT skills If you have achieved a degree within a related field, i.e. Food / Fresh Produce / Agriculture and can demonstrate passion to be part of the future of this fresh produce importer then we want to speak to you. Enthusiasm to join an evolving dynamic sector, strong organisation skills and attention to detail, are essential for this demanding role. This is an office based Technical role working Monday to Friday, office hours. Location; Kent Salary; up to 35k + Benefits Job Types: Full-time, Permanent
Jan 08, 2026
Full time
Our Client is a successful Importer and Supplier of Fresh Produce. We currently offer an exciting opportunity for an individual to join our Client at a prosperous time of growth as Junior Technical Manager. The position of Junior Technical Manager will report to and work alongside the Senior Technical Manager. This technical role will cover all elements within the technical department, from internal support to the team, to relationship building with key suppliers, and customers. Involvement with all aspects of technical product documentation, including Audit, Food Safety, Compliance, HACCP will be part of this varied remit. An exciting opportunity for career development, this position offers a wide spectrum of responsibilities. It provides an excellent platform for a motivated, confident and accurate individual, to join a key player within the fresh produce sector and gain training & knowledge from an excellent technical team. Graduates are encouraged to apply. We require; Exposure to Fresh Produce and an understanding of a packhouse / packing environment would be beneficial A year in industry covering a Technical / Quality / QA role would be highly advantageous Attention to detail and accuracy is key Strong communication ability Confident IT skills If you have achieved a degree within a related field, i.e. Food / Fresh Produce / Agriculture and can demonstrate passion to be part of the future of this fresh produce importer then we want to speak to you. Enthusiasm to join an evolving dynamic sector, strong organisation skills and attention to detail, are essential for this demanding role. This is an office based Technical role working Monday to Friday, office hours. Location; Kent Salary; up to 35k + Benefits Job Types: Full-time, Permanent
Compass Group UK
Newcastle Upon Tyne, Tyne And Wear
Operations Manager Location: Northumbria University Business: Chartwells - part of Compass Group UK & Ireland About the role We have an exciting opportunity for an experienced Operations Manager to join our senior management team at Northumbria University , working in partnership with our client to deliver outstanding food, hospitality and event catering experiences for students, staff and visitors. This is a key strategic role, responsible for operational excellence, commercial performance, customer experience and people leadership across a busy, multi-outlet university campus. If you're passionate about food, love delivering great events and thrive in a fast-paced environment, we'd love to hear from you. Key responsibilities Operational & Compliance Leadership Ensure full compliance with food safety, health & safety, brand, legal and contractual standards, maintaining excellent audit results Implement and monitor operational standards consistently across all units Proactively identify and mitigate operational risks Ensure accurate reporting and adherence to company and university policies People Leadership Lead, support and develop operational teams through clear communication, coaching and visible leadership Create a positive, inclusive and high-performing team culture Manage recruitment, retention, succession planning and absence management Develop management capability through regular 1:1s, performance reviews and development plans Senior Management Team Contribution Act as a key member of the Senior Management Team, contributing to strategy and decision-making Collaborate with peers to deliver shared objectives Support change initiatives and represent operations confidently with university stakeholders Commercial Performance Drive sales growth, cost control and labour optimisation Analyse financial performance and implement action plans to improve margins Support commercial strategies, promotions and events aligned to the university calendar Ensure effective stock management, pricing and purchasing controls Customer Experience Champion a customer-first culture across all outlets Use feedback and insight to continuously improve service and offer Work closely with university stakeholders to ensure services meet evolving needs Lead by example in delivering warm, professional service About you You'll be a confident, visible leader with a genuine passion for food, people and service excellence. Comfortable engaging with students and senior stakeholders alike, you'll bring energy, creativity and commercial focus to everything you do. Essential experience: Proven experience in contract catering, ideally within a multi-unit environment Strong knowledge of food safety, health & safety and legislative compliance Demonstrable commercial capability, including budget management and margin improvement Excellent people management and leadership skills Experience contributing as part of a senior management team Clear, confident communication and stakeholder management skills Desirable: Experience in a higher education setting Multi-site contract catering experience Relevant qualification in H&S, management or commercial disciplines Why join Chartwells? As part of Compass Group UK & Ireland, you'll be joining a market-leading organisation that values its people, invests in development and is passionate about delivering great food and memorable experiences. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Free meals Free on-site gym Free onsite swimming pool access Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com SU & Colleges Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Jan 07, 2026
Full time
Operations Manager Location: Northumbria University Business: Chartwells - part of Compass Group UK & Ireland About the role We have an exciting opportunity for an experienced Operations Manager to join our senior management team at Northumbria University , working in partnership with our client to deliver outstanding food, hospitality and event catering experiences for students, staff and visitors. This is a key strategic role, responsible for operational excellence, commercial performance, customer experience and people leadership across a busy, multi-outlet university campus. If you're passionate about food, love delivering great events and thrive in a fast-paced environment, we'd love to hear from you. Key responsibilities Operational & Compliance Leadership Ensure full compliance with food safety, health & safety, brand, legal and contractual standards, maintaining excellent audit results Implement and monitor operational standards consistently across all units Proactively identify and mitigate operational risks Ensure accurate reporting and adherence to company and university policies People Leadership Lead, support and develop operational teams through clear communication, coaching and visible leadership Create a positive, inclusive and high-performing team culture Manage recruitment, retention, succession planning and absence management Develop management capability through regular 1:1s, performance reviews and development plans Senior Management Team Contribution Act as a key member of the Senior Management Team, contributing to strategy and decision-making Collaborate with peers to deliver shared objectives Support change initiatives and represent operations confidently with university stakeholders Commercial Performance Drive sales growth, cost control and labour optimisation Analyse financial performance and implement action plans to improve margins Support commercial strategies, promotions and events aligned to the university calendar Ensure effective stock management, pricing and purchasing controls Customer Experience Champion a customer-first culture across all outlets Use feedback and insight to continuously improve service and offer Work closely with university stakeholders to ensure services meet evolving needs Lead by example in delivering warm, professional service About you You'll be a confident, visible leader with a genuine passion for food, people and service excellence. Comfortable engaging with students and senior stakeholders alike, you'll bring energy, creativity and commercial focus to everything you do. Essential experience: Proven experience in contract catering, ideally within a multi-unit environment Strong knowledge of food safety, health & safety and legislative compliance Demonstrable commercial capability, including budget management and margin improvement Excellent people management and leadership skills Experience contributing as part of a senior management team Clear, confident communication and stakeholder management skills Desirable: Experience in a higher education setting Multi-site contract catering experience Relevant qualification in H&S, management or commercial disciplines Why join Chartwells? As part of Compass Group UK & Ireland, you'll be joining a market-leading organisation that values its people, invests in development and is passionate about delivering great food and memorable experiences. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Free meals Free on-site gym Free onsite swimming pool access Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com SU & Colleges Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Salary £57,365-£71,706 FTE DOE + Benefits + Profit Share Bonus Fully office based in Hythe, Kent We care deeply about inclusive working practices and diverse teams. If you'd prefer to work part-time or as a job-share, we'll facilitate this wherever we can - whether to help you meet other commitments or to help you strike a great work life balance. About At Holiday Extras, we're creating a workplace where everyone can thrive, build their careers and reach their limitless potential. As a Sunday Times Best Place to Work 2025, we're proud to offer a world of benefits designed to enhance your lifestyle and well being. By joining our team, you'll feel supported and rewarded every day. We're looking for a Senior Product Manager to shape and improve the journeys our customers, partners or suppliers take. You'll help ensure every customer enjoys a hassle free trip, while enabling our partners and internal systems to support those experiences seamlessly. We're looking for someone passionate about empowering customers, embracing AI powered technologies and making a real impact on how people experience their trips. You'll play a key role in owning the customer journeys and requirements for a defined domain within one of our product areas. Your work will range from early discovery through to delivery, ensuring each experience is backed by clear insights, measurable outcomes and thoughtful prioritisation. As a senior member of the Product team, you'll also mentor others and contribute to raising the bar in product across the organisation. The Role By joining our team you'll: Lead the customer experience for complex or multi squad features, aligned with our AI driven strategy Lead discovery to understand needs, using research, experimentation and analytics to validate ideas and guide decisions Define clear requirements and acceptance criteria that make it easy for your team to deliver high impact, customer centred outcomes Balance strategic objectives with shorter term priorities to maximise value delivery Collaborate with engineering feature teams to build high impact, customer focused products Build strong, trust based relationships with teams across the business to align on priorities and remove blockers Leverage qualitative and quantitative data to inform and justify product decisions and measure success Support the Area Product Owner with prioritisation, stakeholder alignment and area leadership Mentor and coach Product Managers and Product Analysts, helping to develop best practice in discovery, requirements and customer first delivery Creating clarity and shared purpose through supportive leadership and coaching; advocating a high performance environment What you can bring to our team: Experience in digital product management in a customer focussed product team Strong analytical skills with the ability to interpret data, draw insights, and make data informed decisions An outcome driven approach, able to tell us how you've driven measurable improvements in product performance Excellent relationship building and communication skills - able to influence, inspire and collaborate at every level across multiple teams Be well versed across the agile and digital space, have experience motivating and leading cross functional teams. A commercial and strategic awareness, applying a pragmatic, data led mindset to everything you do Flexible and resilient in approach, willing to change and adapt plans quickly based on new information A collaborative leadership style - known for mentoring & influencing others across your squad and the wider product community The use of AI driven tools to uncover insights and enhance decision making Passion for customer research and a solid grasp of both qualitative and quantitative discovery techniques Everyone's career path is individual and different, so this is just a guide. If your experience doesn't precisely match this, you're encouraged to apply so that we can discover your unique talents! How we hire for this role We know your time is precious, so we keep our recruitment process as quick and easy as possible. If we believe you might be a match for a job you've applied for, you'll enter our hiring process as follows: Initial call; A short conversation with our team to find out more about you Interview; A deeper dive into your experience and your approach Presentation; You'll share your thinking around a product challenge with a wider group, demonstrating your technical understanding Cultivating a diverse and inclusive culture is paramount for us. Recognising we are all different, if for whatever reason you need us to adapt the process, please get in touch via . Applications close: Monday 22nd December 2025 Why choose Holiday Extras? We believe that holidays are the most precious time of all, so we create products, tech and services that make travel and holidays memorable and fun. We're on a mission to be the only place to go for your holiday extras, offering unparalleled choice, value and service, turning our customers' ordinary trips into extraordinarily good times. At Holiday Extras, we're creating a workplace where everyone can thrive, build their careers and reach their limitless potential. As a Sunday Times Best Place to Work 2025, we're proud to offer a world of benefits designed to enhance your lifestyle and well being. By joining our team, you'll feel supported and rewarded every day. Learn more about our culture and benefits. Time is precious: 25 days annual leave (+BH's), extra holidays through Holiday Buy, Birthday Day Off, and Sabbaticals at each milestone. Parental Leave: Enhanced parental leave - Up to 1 year off, including 13 weeks at 100% pay, 13 weeks at 50% pay Road to well being: Access to Gym Discounts, Private Dental Insurance and Private Medical Insurance (after 4 years) Celebrate success together: Enjoy a Profit Share Bonus and a pension scheme with Aviva. Good for the soul: Join our Social Club for 25% off any ticket or event in the UK, Discounts on the latest tech, or give back to your community with our Volunteering Scheme. Plan ahead: Income protection, Critical illness cover and Life assurance
Jan 07, 2026
Full time
Salary £57,365-£71,706 FTE DOE + Benefits + Profit Share Bonus Fully office based in Hythe, Kent We care deeply about inclusive working practices and diverse teams. If you'd prefer to work part-time or as a job-share, we'll facilitate this wherever we can - whether to help you meet other commitments or to help you strike a great work life balance. About At Holiday Extras, we're creating a workplace where everyone can thrive, build their careers and reach their limitless potential. As a Sunday Times Best Place to Work 2025, we're proud to offer a world of benefits designed to enhance your lifestyle and well being. By joining our team, you'll feel supported and rewarded every day. We're looking for a Senior Product Manager to shape and improve the journeys our customers, partners or suppliers take. You'll help ensure every customer enjoys a hassle free trip, while enabling our partners and internal systems to support those experiences seamlessly. We're looking for someone passionate about empowering customers, embracing AI powered technologies and making a real impact on how people experience their trips. You'll play a key role in owning the customer journeys and requirements for a defined domain within one of our product areas. Your work will range from early discovery through to delivery, ensuring each experience is backed by clear insights, measurable outcomes and thoughtful prioritisation. As a senior member of the Product team, you'll also mentor others and contribute to raising the bar in product across the organisation. The Role By joining our team you'll: Lead the customer experience for complex or multi squad features, aligned with our AI driven strategy Lead discovery to understand needs, using research, experimentation and analytics to validate ideas and guide decisions Define clear requirements and acceptance criteria that make it easy for your team to deliver high impact, customer centred outcomes Balance strategic objectives with shorter term priorities to maximise value delivery Collaborate with engineering feature teams to build high impact, customer focused products Build strong, trust based relationships with teams across the business to align on priorities and remove blockers Leverage qualitative and quantitative data to inform and justify product decisions and measure success Support the Area Product Owner with prioritisation, stakeholder alignment and area leadership Mentor and coach Product Managers and Product Analysts, helping to develop best practice in discovery, requirements and customer first delivery Creating clarity and shared purpose through supportive leadership and coaching; advocating a high performance environment What you can bring to our team: Experience in digital product management in a customer focussed product team Strong analytical skills with the ability to interpret data, draw insights, and make data informed decisions An outcome driven approach, able to tell us how you've driven measurable improvements in product performance Excellent relationship building and communication skills - able to influence, inspire and collaborate at every level across multiple teams Be well versed across the agile and digital space, have experience motivating and leading cross functional teams. A commercial and strategic awareness, applying a pragmatic, data led mindset to everything you do Flexible and resilient in approach, willing to change and adapt plans quickly based on new information A collaborative leadership style - known for mentoring & influencing others across your squad and the wider product community The use of AI driven tools to uncover insights and enhance decision making Passion for customer research and a solid grasp of both qualitative and quantitative discovery techniques Everyone's career path is individual and different, so this is just a guide. If your experience doesn't precisely match this, you're encouraged to apply so that we can discover your unique talents! How we hire for this role We know your time is precious, so we keep our recruitment process as quick and easy as possible. If we believe you might be a match for a job you've applied for, you'll enter our hiring process as follows: Initial call; A short conversation with our team to find out more about you Interview; A deeper dive into your experience and your approach Presentation; You'll share your thinking around a product challenge with a wider group, demonstrating your technical understanding Cultivating a diverse and inclusive culture is paramount for us. Recognising we are all different, if for whatever reason you need us to adapt the process, please get in touch via . Applications close: Monday 22nd December 2025 Why choose Holiday Extras? We believe that holidays are the most precious time of all, so we create products, tech and services that make travel and holidays memorable and fun. We're on a mission to be the only place to go for your holiday extras, offering unparalleled choice, value and service, turning our customers' ordinary trips into extraordinarily good times. At Holiday Extras, we're creating a workplace where everyone can thrive, build their careers and reach their limitless potential. As a Sunday Times Best Place to Work 2025, we're proud to offer a world of benefits designed to enhance your lifestyle and well being. By joining our team, you'll feel supported and rewarded every day. Learn more about our culture and benefits. Time is precious: 25 days annual leave (+BH's), extra holidays through Holiday Buy, Birthday Day Off, and Sabbaticals at each milestone. Parental Leave: Enhanced parental leave - Up to 1 year off, including 13 weeks at 100% pay, 13 weeks at 50% pay Road to well being: Access to Gym Discounts, Private Dental Insurance and Private Medical Insurance (after 4 years) Celebrate success together: Enjoy a Profit Share Bonus and a pension scheme with Aviva. Good for the soul: Join our Social Club for 25% off any ticket or event in the UK, Discounts on the latest tech, or give back to your community with our Volunteering Scheme. Plan ahead: Income protection, Critical illness cover and Life assurance
Harris Hill are delighted to be working with a wonderful charity to recruit for Senior Special Events Manager in order to lead on the delivery of high-value fundraising events and special projects, working closely with senior volunteers and committees. You will manage complex event logistics, secure sponsorship, and build long term relationships that maximise sustainable income and supporter engagement. This varied role combines strategic planning, relationship management and hands on project delivery, while contributing to wider fundraising strategy and income targets. As a Senior Special Events Manager you will : Manage and deliver large scale fundraising events and special projects to a consistently high standard Lead specific fundraising initiatives, supporting and developing colleagues through project work Build, manage and grow strong relationships with senior volunteers, committee members and key supporters Secure sponsorship and manage relationships with external suppliers to achieve best value Contribute to departmental planning, budgets and process improvement initiatives Work collaboratively across teams to maximise income and streamline fundraising activity Develop engaging materials and bring innovative ideas to keep events competitive and impactful Represent organisational values in all activity To be successful, you must have experience: Extensive experience of event and project management, with a strong track record of delivering and growing large scale events Exceptional relationship building skills, including experience working with senior level stakeholders Strong organisational and leadership skills, with the ability to manage budgets and meet income targets Excellent communication, negotiation and influencing skills A creative, solutions focused approach to fundraising and events Experience in a customer focused environment such as fundraising, sales or marketing Confidence using standard office software and digital tools Salary: £37,948- £41,791 per annum inc. LW Location: London, hybrid working Contract: Permanent Closing date: 18th January at 9am Interview: TBC Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Jan 07, 2026
Full time
Harris Hill are delighted to be working with a wonderful charity to recruit for Senior Special Events Manager in order to lead on the delivery of high-value fundraising events and special projects, working closely with senior volunteers and committees. You will manage complex event logistics, secure sponsorship, and build long term relationships that maximise sustainable income and supporter engagement. This varied role combines strategic planning, relationship management and hands on project delivery, while contributing to wider fundraising strategy and income targets. As a Senior Special Events Manager you will : Manage and deliver large scale fundraising events and special projects to a consistently high standard Lead specific fundraising initiatives, supporting and developing colleagues through project work Build, manage and grow strong relationships with senior volunteers, committee members and key supporters Secure sponsorship and manage relationships with external suppliers to achieve best value Contribute to departmental planning, budgets and process improvement initiatives Work collaboratively across teams to maximise income and streamline fundraising activity Develop engaging materials and bring innovative ideas to keep events competitive and impactful Represent organisational values in all activity To be successful, you must have experience: Extensive experience of event and project management, with a strong track record of delivering and growing large scale events Exceptional relationship building skills, including experience working with senior level stakeholders Strong organisational and leadership skills, with the ability to manage budgets and meet income targets Excellent communication, negotiation and influencing skills A creative, solutions focused approach to fundraising and events Experience in a customer focused environment such as fundraising, sales or marketing Confidence using standard office software and digital tools Salary: £37,948- £41,791 per annum inc. LW Location: London, hybrid working Contract: Permanent Closing date: 18th January at 9am Interview: TBC Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Harris Hill are delighted to be working with a wonderful charity to recruit for Senior Special Events Manager in order to lead on the delivery of high-value fundraising events and special projects, working closely with senior volunteers and committees. You will manage complex event logistics, secure sponsorship, and build long term relationships that maximise sustainable income and supporter engagement. This varied role combines strategic planning, relationship management and hands on project delivery, while contributing to wider fundraising strategy and income targets. As a Senior Special Events Manager you will : Manage and deliver large scale fundraising events and special projects to a consistently high standard Lead specific fundraising initiatives, supporting and developing colleagues through project work Build, manage and grow strong relationships with senior volunteers, committee members and key supporters Secure sponsorship and manage relationships with external suppliers to achieve best value Contribute to departmental planning, budgets and process improvement initiatives Work collaboratively across teams to maximise income and streamline fundraising activity Develop engaging materials and bring innovative ideas to keep events competitive and impactful Represent organisational values in all activity To be successful, you must have experience: Extensive experience of event and project management, with a strong track record of delivering and growing large scale events Exceptional relationship building skills, including experience working with senior level stakeholders Strong organisational and leadership skills, with the ability to manage budgets and meet income targets Excellent communication, negotiation and influencing skills A creative, solutions focused approach to fundraising and events Experience in a customer focused environment such as fundraising, sales or marketing Confidence using standard office software and digital tools Salary: £37,948- £41,791 per annum inc. LW Location: London, hybrid working Contract: Permanent Closing date: 18th January at 9am Interview: TBC Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Jan 06, 2026
Full time
Harris Hill are delighted to be working with a wonderful charity to recruit for Senior Special Events Manager in order to lead on the delivery of high-value fundraising events and special projects, working closely with senior volunteers and committees. You will manage complex event logistics, secure sponsorship, and build long term relationships that maximise sustainable income and supporter engagement. This varied role combines strategic planning, relationship management and hands on project delivery, while contributing to wider fundraising strategy and income targets. As a Senior Special Events Manager you will : Manage and deliver large scale fundraising events and special projects to a consistently high standard Lead specific fundraising initiatives, supporting and developing colleagues through project work Build, manage and grow strong relationships with senior volunteers, committee members and key supporters Secure sponsorship and manage relationships with external suppliers to achieve best value Contribute to departmental planning, budgets and process improvement initiatives Work collaboratively across teams to maximise income and streamline fundraising activity Develop engaging materials and bring innovative ideas to keep events competitive and impactful Represent organisational values in all activity To be successful, you must have experience: Extensive experience of event and project management, with a strong track record of delivering and growing large scale events Exceptional relationship building skills, including experience working with senior level stakeholders Strong organisational and leadership skills, with the ability to manage budgets and meet income targets Excellent communication, negotiation and influencing skills A creative, solutions focused approach to fundraising and events Experience in a customer focused environment such as fundraising, sales or marketing Confidence using standard office software and digital tools Salary: £37,948- £41,791 per annum inc. LW Location: London, hybrid working Contract: Permanent Closing date: 18th January at 9am Interview: TBC Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Fundraising Manager (Challenge Events & Community) Help us build the best supporter experience in the charity sector Location: Remote/Hybrid/Office (Tunbridge Wells) Salary: £30,000 - £45,000 (depending on experience) Type: Full-time, Permanent What we're building Every year, 3,000+ swimmers take on some of the UK's most iconic open water challenges, including the Dart10k, Bantham Swoosh and The Hurly Burly along with our growing series of 24-hour Wild Swim Relays. They swim so that disabled kids who need it most can get life-changing swimming lessons. Last year, these swimmers raised over £1m. This year, we want to double it. And we need someone who can help us get there. We're Level Water, a founder-led charity solving learn-to-swim for disabled children. We're not your typical charity. We own the events and run them like a business. We move fast, test everything, and we're building something that doesn't exist anywhere else. We've just brought in a new Fundraising Director, and this role is a cornerstone of the team we're building. If you want to help define how a modern charity does supporter care, this is your chance. The opportunity This isn't a "send some emails and answer some queries" role. This is a "build something and make it brilliant" role. You'll own the entire experience for our 3,000 swimmers from the moment they sign up, through their training and fundraising journey, to the event itself (yes, you'll be there), and beyond. You'll design the journey, execute it, measure it, improve it, and scale it. You'll have the freedom to experiment. Want to test a new communication sequence? Build a WhatsApp community? Launch a training programme? Run in-person meet ups? Create a membership product? Brilliant, build the business case and let's do it. You'll work with real people who are doing something remarkable. You'll get to know them, thank them, support them, and help them raise more money than they thought possible. And you'll do it in a way that makes them want to come back year after year. You'll also work closely with our Fundraising Director, Events and Marketing teams to turn our swimmers into our best marketing channel, because the people who've experienced our events are the ones who'll bring their friends next year. And you'll grow with us. We're scaling fast, and we need people who can scale with us, whether that's into senior leadership, building out new teams, or launching new products. This is a mission-critical role in driving Level Water's income growth. Every strong supporter relationship you build helps unlock more funded swimming lessons, bringing us closer to a future where every disabled child can have a great swimming lesson with a confident, qualified teacher. This is the most exciting job in the charity sector for the right person. What you'll actually do This role owns the supporter experience as a growth engine. You'll set strategy, drive innovation, and be accountable for how supporter care translates into income, retention and long-term loyalty. You'll work closely with the Senior Leadership Team to shape priorities, influence decisions, and build something that scales - not just for this year's events, but for the future of Level Water. Build relationships that matter: Get to know our swimmers. Design the experience. Call them. Thank them. Make them feel valued. Be there at events throughout the summer meeting people, creating unforgettable experiences, and giving them reasons to come back. Deliver the personal touches that deepen connections: handwritten cards, phone calls, training tips, impact updates, recognition, celebration. Design and optimise the supporter journey: Own the end-to-end experience: from sign-up emails to post-event stewardship. Map out communications across our events portfolio throughout the year and execute them brilliantly. Use data to spot opportunities; where are people dropping off? Where can we increase average fundraising? What messages work best? Test everything. Buttons, subject lines, timing, tone obsess over the details that drive results. Identify and unlock growth opportunities: Spot the swimmers who could become major donors, corporate partners, or monthly givers and move them along that journey. Cross-sell and upsell: if someone's just completed their first challenge, how do we make them another offer that they can't refuse? Track, report, and improve: Keep our CRM up to date and use it intelligently. Report regularly on what's working and what's not: fundraising targets, engagement metrics, retention rates. Stay ahead of the curve: what are the best organisations doing? What can we learn and adapt? Who we're looking for We care much more about how you work than what you've done. You don't need fundraising experience. You don't need charity sector experience. You don't even need customer success experience though if you have it, great. What you do need: Hustle and drive. You take ownership. You spot opportunities and go after them. You don't wait to be told what to do. You're looking for opportunities. A knack for building relationships. You genuinely care about people and you're good at making them feel it whether that's over email, on the phone, or in person. A data brain. You can look at numbers and spot the story. You know that "engagement is up 12%" means something, and you know how to act on it. A bias for action. You test things. You move fast. You're comfortable with uncertainty and you learn by doing. An entrepreneurial mindset. You think like an owner. If this were your business, how would you grow it? Ambition. You want to grow. You want to get better. You want to build something you're proud of. Organisation: Strong attention to detail, with the ability to juggle multiple projects and stay calm under pressure. Bonus points if: You love being outdoors (swimming, hiking, wild camping, anything that gets you outside). You've worked in a startup, scale-up, or high-growth environment. You've designed customer journeys, retention strategies, or growth loops. You've worked in sales, account management, hospitality, retail management, or anything that required you to build relationships and hit targets. Why Level Water? Our values - Bold, Driven, Personal, and Joyful - are at the heart of this role. You'll be expected to bring ambition, move with purpose, care deeply about people, and help create experiences that feel genuinely joyful to be part of. Bold. This isn't a "follow the playbook" role. We want your ideas. We want you to challenge us. We want you to help us build something better. Driven. We're growing fast and we need people who can scale with us. If you're ambitious, there's a huge opportunity here. Personal. We're a small, founder-led team. We move fast, we debate hard, we test everything, and we care deeply about what we do. Joyful. You'll work on some of the most iconic outdoor swims in the UK. You'll be part of creating experiences that people remember forever. Practical details: Flexible working: remote, hybrid, or (even better) office-based in Tunbridge Wells or Exeter, your choice. You'll attend weekend events throughout the summer (with time off in lieu). Salary: £30k - £45k depending on experience. How to apply We want to hear from you in whatever way best shows us who you are and how you think. Get creative. We really want to get a feel for your personality and style. A traditional CV and cover letter? Absolutely fine. A video introduction? Great. A presentation deck? Bring it on. Whatever format helps you shine and show us who you are. Here's what we'd love to know: How you think about supporter experience: Imagine one of our swimmers has just signed up for the Dart10k but hasn't started fundraising yet. Walk us through how you'd engage them over the next 8 weeks to help them raise as much as possible and feel brilliant about it. What excites you about this role: Tell us why this opportunity appeals to you specifically. Something you're proud of: Share one thing you've built, grown, or improved. Doesn't have to be in charity or even at work, it could be anything that shows your drive and ability to make things happen. Before you apply: If you've got questions about the role, the team, or whether this might be right for you, please reach out. I'm Andy Punter, Fundraising Director at Level Water, and I'd genuinely love to chat. Book a call with me Here. Stalk me on LinkedIn Ready to apply? Send your application by an email via the button below with the subject line: "Fundraising at Level Water - Your Name " Deadline: We're reviewing applications on a rolling basis and will close this advert once we've found the right person. So if this excites you, don't wait, but do take the time to show us who you really are. We'd rather see your best work than a rushed application. If you need a bit of time to put that together, talk to us. . click apply for full job details
Jan 06, 2026
Full time
Fundraising Manager (Challenge Events & Community) Help us build the best supporter experience in the charity sector Location: Remote/Hybrid/Office (Tunbridge Wells) Salary: £30,000 - £45,000 (depending on experience) Type: Full-time, Permanent What we're building Every year, 3,000+ swimmers take on some of the UK's most iconic open water challenges, including the Dart10k, Bantham Swoosh and The Hurly Burly along with our growing series of 24-hour Wild Swim Relays. They swim so that disabled kids who need it most can get life-changing swimming lessons. Last year, these swimmers raised over £1m. This year, we want to double it. And we need someone who can help us get there. We're Level Water, a founder-led charity solving learn-to-swim for disabled children. We're not your typical charity. We own the events and run them like a business. We move fast, test everything, and we're building something that doesn't exist anywhere else. We've just brought in a new Fundraising Director, and this role is a cornerstone of the team we're building. If you want to help define how a modern charity does supporter care, this is your chance. The opportunity This isn't a "send some emails and answer some queries" role. This is a "build something and make it brilliant" role. You'll own the entire experience for our 3,000 swimmers from the moment they sign up, through their training and fundraising journey, to the event itself (yes, you'll be there), and beyond. You'll design the journey, execute it, measure it, improve it, and scale it. You'll have the freedom to experiment. Want to test a new communication sequence? Build a WhatsApp community? Launch a training programme? Run in-person meet ups? Create a membership product? Brilliant, build the business case and let's do it. You'll work with real people who are doing something remarkable. You'll get to know them, thank them, support them, and help them raise more money than they thought possible. And you'll do it in a way that makes them want to come back year after year. You'll also work closely with our Fundraising Director, Events and Marketing teams to turn our swimmers into our best marketing channel, because the people who've experienced our events are the ones who'll bring their friends next year. And you'll grow with us. We're scaling fast, and we need people who can scale with us, whether that's into senior leadership, building out new teams, or launching new products. This is a mission-critical role in driving Level Water's income growth. Every strong supporter relationship you build helps unlock more funded swimming lessons, bringing us closer to a future where every disabled child can have a great swimming lesson with a confident, qualified teacher. This is the most exciting job in the charity sector for the right person. What you'll actually do This role owns the supporter experience as a growth engine. You'll set strategy, drive innovation, and be accountable for how supporter care translates into income, retention and long-term loyalty. You'll work closely with the Senior Leadership Team to shape priorities, influence decisions, and build something that scales - not just for this year's events, but for the future of Level Water. Build relationships that matter: Get to know our swimmers. Design the experience. Call them. Thank them. Make them feel valued. Be there at events throughout the summer meeting people, creating unforgettable experiences, and giving them reasons to come back. Deliver the personal touches that deepen connections: handwritten cards, phone calls, training tips, impact updates, recognition, celebration. Design and optimise the supporter journey: Own the end-to-end experience: from sign-up emails to post-event stewardship. Map out communications across our events portfolio throughout the year and execute them brilliantly. Use data to spot opportunities; where are people dropping off? Where can we increase average fundraising? What messages work best? Test everything. Buttons, subject lines, timing, tone obsess over the details that drive results. Identify and unlock growth opportunities: Spot the swimmers who could become major donors, corporate partners, or monthly givers and move them along that journey. Cross-sell and upsell: if someone's just completed their first challenge, how do we make them another offer that they can't refuse? Track, report, and improve: Keep our CRM up to date and use it intelligently. Report regularly on what's working and what's not: fundraising targets, engagement metrics, retention rates. Stay ahead of the curve: what are the best organisations doing? What can we learn and adapt? Who we're looking for We care much more about how you work than what you've done. You don't need fundraising experience. You don't need charity sector experience. You don't even need customer success experience though if you have it, great. What you do need: Hustle and drive. You take ownership. You spot opportunities and go after them. You don't wait to be told what to do. You're looking for opportunities. A knack for building relationships. You genuinely care about people and you're good at making them feel it whether that's over email, on the phone, or in person. A data brain. You can look at numbers and spot the story. You know that "engagement is up 12%" means something, and you know how to act on it. A bias for action. You test things. You move fast. You're comfortable with uncertainty and you learn by doing. An entrepreneurial mindset. You think like an owner. If this were your business, how would you grow it? Ambition. You want to grow. You want to get better. You want to build something you're proud of. Organisation: Strong attention to detail, with the ability to juggle multiple projects and stay calm under pressure. Bonus points if: You love being outdoors (swimming, hiking, wild camping, anything that gets you outside). You've worked in a startup, scale-up, or high-growth environment. You've designed customer journeys, retention strategies, or growth loops. You've worked in sales, account management, hospitality, retail management, or anything that required you to build relationships and hit targets. Why Level Water? Our values - Bold, Driven, Personal, and Joyful - are at the heart of this role. You'll be expected to bring ambition, move with purpose, care deeply about people, and help create experiences that feel genuinely joyful to be part of. Bold. This isn't a "follow the playbook" role. We want your ideas. We want you to challenge us. We want you to help us build something better. Driven. We're growing fast and we need people who can scale with us. If you're ambitious, there's a huge opportunity here. Personal. We're a small, founder-led team. We move fast, we debate hard, we test everything, and we care deeply about what we do. Joyful. You'll work on some of the most iconic outdoor swims in the UK. You'll be part of creating experiences that people remember forever. Practical details: Flexible working: remote, hybrid, or (even better) office-based in Tunbridge Wells or Exeter, your choice. You'll attend weekend events throughout the summer (with time off in lieu). Salary: £30k - £45k depending on experience. How to apply We want to hear from you in whatever way best shows us who you are and how you think. Get creative. We really want to get a feel for your personality and style. A traditional CV and cover letter? Absolutely fine. A video introduction? Great. A presentation deck? Bring it on. Whatever format helps you shine and show us who you are. Here's what we'd love to know: How you think about supporter experience: Imagine one of our swimmers has just signed up for the Dart10k but hasn't started fundraising yet. Walk us through how you'd engage them over the next 8 weeks to help them raise as much as possible and feel brilliant about it. What excites you about this role: Tell us why this opportunity appeals to you specifically. Something you're proud of: Share one thing you've built, grown, or improved. Doesn't have to be in charity or even at work, it could be anything that shows your drive and ability to make things happen. Before you apply: If you've got questions about the role, the team, or whether this might be right for you, please reach out. I'm Andy Punter, Fundraising Director at Level Water, and I'd genuinely love to chat. Book a call with me Here. Stalk me on LinkedIn Ready to apply? Send your application by an email via the button below with the subject line: "Fundraising at Level Water - Your Name " Deadline: We're reviewing applications on a rolling basis and will close this advert once we've found the right person. So if this excites you, don't wait, but do take the time to show us who you really are. We'd rather see your best work than a rushed application. If you need a bit of time to put that together, talk to us. . click apply for full job details
About the role We have an exciting opportunity for an experienced Regional Operations Manager to lead, develop and inspire multi-site catering teams within the independent education sector. You will be responsible for delivering safe, compliant and high-quality food services while driving commercial performance, client satisfaction and continuous improvement across your portfolio. This is a highly visible role requiring strong leadership, operational expertise and commercial acumen, working closely with schools, clients and central support teams to deliver outstanding outcomes. Key ResponsibilitiesHealth, Safety & Food Standards Ensure full compliance with HSE, food safety and company policies Lead safety walks, hazard spotting and food safety audits, ensuring actions are followed up effectively Oversee hazard analysis, allergen controls and food safety procedures across all sites Ensure new unit and temporary catering facility assessments are completed prior to opening Identify and escalate food safety risks beyond local control Operational Excellence Regularly visit sites to review standards, customer journey and productivity Ensure compliance with training records, logbooks and operational standards Drive adherence to standards and mobilisation of new and retained contracts Nutritional & Culinary Standards Coach and support teams to deliver School Food Strategies and compliant menus Ensure menus align with FIR guidelines and allergen legislation Lead audits, training and service consistency across all units Engage with students, parents and teachers to maximise participation and uptake People & Team Leadership Build, engage and retain high-performing teams across all sites Ensure 100% compliance with DBS, training and workforce systems Lead recruitment, workforce planning and performance management Support colleague wellbeing, development and career progression Financial & Commercial Performance Manage budgets, forecasts and financial cycles effectively Optimise labour, overheads and spend in line with benchmarks Identify growth opportunities, additional services and investment proposals Conduct independent audits of cashless and safe sales Client & Stakeholder Management Develop strong client relationships through structured meetings and engagement plans Deliver client retention strategies and support tender processes Work with senior stakeholders to proactively manage contract renewals Capture success stories, case studies and references for future bids Marketing, Innovation & Customer Experience Deliver pricing strategies and identify commercial opportunities Collaborate with schools to deliver engaging theme days and educational food initiatives Champion central marketing initiatives and innovation to stay ahead of consumer trends What we're looking for Essential Proven experience managing multi-site operations within catering, hospitality, retail or facilities services Strong stakeholder management and negotiation skills Commercially astute with a demonstrable track record of delivering results Desirable Degree qualified in business, hospitality or a related discipline Why join us? Opportunity to make a real impact within education catering A values-led organisation with strong support and development pathways Competitive salary and benefits package A role that combines leadership, strategy and hands-on operational excellence We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/1612 SU Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Jan 06, 2026
Full time
About the role We have an exciting opportunity for an experienced Regional Operations Manager to lead, develop and inspire multi-site catering teams within the independent education sector. You will be responsible for delivering safe, compliant and high-quality food services while driving commercial performance, client satisfaction and continuous improvement across your portfolio. This is a highly visible role requiring strong leadership, operational expertise and commercial acumen, working closely with schools, clients and central support teams to deliver outstanding outcomes. Key ResponsibilitiesHealth, Safety & Food Standards Ensure full compliance with HSE, food safety and company policies Lead safety walks, hazard spotting and food safety audits, ensuring actions are followed up effectively Oversee hazard analysis, allergen controls and food safety procedures across all sites Ensure new unit and temporary catering facility assessments are completed prior to opening Identify and escalate food safety risks beyond local control Operational Excellence Regularly visit sites to review standards, customer journey and productivity Ensure compliance with training records, logbooks and operational standards Drive adherence to standards and mobilisation of new and retained contracts Nutritional & Culinary Standards Coach and support teams to deliver School Food Strategies and compliant menus Ensure menus align with FIR guidelines and allergen legislation Lead audits, training and service consistency across all units Engage with students, parents and teachers to maximise participation and uptake People & Team Leadership Build, engage and retain high-performing teams across all sites Ensure 100% compliance with DBS, training and workforce systems Lead recruitment, workforce planning and performance management Support colleague wellbeing, development and career progression Financial & Commercial Performance Manage budgets, forecasts and financial cycles effectively Optimise labour, overheads and spend in line with benchmarks Identify growth opportunities, additional services and investment proposals Conduct independent audits of cashless and safe sales Client & Stakeholder Management Develop strong client relationships through structured meetings and engagement plans Deliver client retention strategies and support tender processes Work with senior stakeholders to proactively manage contract renewals Capture success stories, case studies and references for future bids Marketing, Innovation & Customer Experience Deliver pricing strategies and identify commercial opportunities Collaborate with schools to deliver engaging theme days and educational food initiatives Champion central marketing initiatives and innovation to stay ahead of consumer trends What we're looking for Essential Proven experience managing multi-site operations within catering, hospitality, retail or facilities services Strong stakeholder management and negotiation skills Commercially astute with a demonstrable track record of delivering results Desirable Degree qualified in business, hospitality or a related discipline Why join us? Opportunity to make a real impact within education catering A values-led organisation with strong support and development pathways Competitive salary and benefits package A role that combines leadership, strategy and hands-on operational excellence We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/1612 SU Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Sous Chef Basic salary up to 40,000 + expected tips of approx. 5,000, Burgess Hill, Full-time, Permanent, discretionary bonus scheme, Flexible Schedule, Staff Meals, 2.5 days off per week, NVQ Training Opportunities The Role An exciting opportunity for a Sous Chef to join a highly rated, independent restaurant in West Sussex. This family-run establishment offers a relaxed yet professional atmosphere and prides itself on delivering rosette-standard menus using locally sourced ingredients to create Modern British fayre. Working within an 8-chef brigade, you will collaborate closely with the Head Chef to maintain exceptional standards and inspire creativity in the kitchen. Key responsibilities include: Ensuring cleanliness, organisation, and high standards within the kitchen Running the kitchen in collaboration with the Head Chef Assisting the brigade in a safe and efficient operation Training and mentoring junior team members Managing day-to-day operations of your section Contributing to menu development and daily specials Maintaining food quality and presentation standards Upholding health and safety requirements Assisting with ordering and stock control Leading the kitchen in the Head Chef's absence Communicating effectively with Front of House Requirements The ideal candidate will have strong experience in restaurants or gastro pubs and a passion for creating innovative dishes from fresh, locally sourced produce. Proven leadership skills, excellent communication, and a proactive approach to problem-solving are highly desirable. This role could suit someone who has worked as a Senior Chef de Partie, Junior Sous Chef, or Kitchen Manager. Company Information This is a well-established, family-run restaurant known for its warm atmosphere, modern British menus, and commitment to quality. With a strong reputation and a loyal customer base, the business offers a supportive environment where creativity and progression are encouraged. Package Basic salary up to 40,000 + expected tips of approx. 5,000, Tips and bonuses Weekly pay Flexible schedule with 2.5 days off weekly Staff meals NVQ training opportunities Opportunities for development and promotion Reasonable finish times Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.
Jan 05, 2026
Full time
Sous Chef Basic salary up to 40,000 + expected tips of approx. 5,000, Burgess Hill, Full-time, Permanent, discretionary bonus scheme, Flexible Schedule, Staff Meals, 2.5 days off per week, NVQ Training Opportunities The Role An exciting opportunity for a Sous Chef to join a highly rated, independent restaurant in West Sussex. This family-run establishment offers a relaxed yet professional atmosphere and prides itself on delivering rosette-standard menus using locally sourced ingredients to create Modern British fayre. Working within an 8-chef brigade, you will collaborate closely with the Head Chef to maintain exceptional standards and inspire creativity in the kitchen. Key responsibilities include: Ensuring cleanliness, organisation, and high standards within the kitchen Running the kitchen in collaboration with the Head Chef Assisting the brigade in a safe and efficient operation Training and mentoring junior team members Managing day-to-day operations of your section Contributing to menu development and daily specials Maintaining food quality and presentation standards Upholding health and safety requirements Assisting with ordering and stock control Leading the kitchen in the Head Chef's absence Communicating effectively with Front of House Requirements The ideal candidate will have strong experience in restaurants or gastro pubs and a passion for creating innovative dishes from fresh, locally sourced produce. Proven leadership skills, excellent communication, and a proactive approach to problem-solving are highly desirable. This role could suit someone who has worked as a Senior Chef de Partie, Junior Sous Chef, or Kitchen Manager. Company Information This is a well-established, family-run restaurant known for its warm atmosphere, modern British menus, and commitment to quality. With a strong reputation and a loyal customer base, the business offers a supportive environment where creativity and progression are encouraged. Package Basic salary up to 40,000 + expected tips of approx. 5,000, Tips and bonuses Weekly pay Flexible schedule with 2.5 days off weekly Staff meals NVQ training opportunities Opportunities for development and promotion Reasonable finish times Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.
Bloomreach is building the world's premieragentic platform for personalization. We're revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize theentirecustomer journey. We're takingautonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We're makingconversational shoppinga reality, connecting every shopper with tailored guidance and product expertise - available on demand, at every touchpoint in their journey. We're designing the future ofautonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine -Loomi AI- so that personalization isn't only autonomous it's also consistent. From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. We are currently expanding our Customer Success team, and we're looking for a new colleague asCustomer Success Manager (CSM) for the UK. Could you be one of them? Help top e-commerce businesses boost their performance. Disseminate the data-driven approach to business management, verify hypotheses, and identify objective facts where gut feelings used to be the norm. Tasks and responsibilities: As a Customer Success Manager you will be expected to: Build long-term relationship with your clients Act as a trusted advisor & industry expert able to challenge the status quo The role of CSM is to act as a guardian for both, client & Bloomreach's Engagement Pillar. On the client side, the CSM's main role is to ensure that CDP Pillar delivers value to the client at every moment of the cooperation. As a trusted advisor, the CSM should educate the client about the best ways forward in their industry and ensure that our CDP is fully aligned with their client's goals & strategy. On the other hand, the CSM should ensure that the cooperation is a win win for both sides. What we expect of the candidate: 2-3 years of work experience. Ideally in B2B SaaS in online retail/e-commerce analytics, marketing. Ideally as an Account Manager/CSM or other similar role. In-depth knowledge of business and business trends, and the ability to understand clients' business models extremely fast. Knowledge of e-commerce, marketing and the current trends in the industry. Experience of leading teams and projects or pursuing own business (ideally B2B). Familiarity with the following emerging sectors (the more the better) - online analytics, BI, performance marketing, product management, marketing automation, data science, A/B testing, personalisation, campaign optimisation, automation, customer lifetime, e mailing automation, reactivation, customer segmentation, attribution modelling, prediction. Ability to understand and actively use analytical concepts to identify which stage the business has reached, which KPIs are crucial for decision making and which metrics the business is based on. Basic understanding of technology around marketing cloud solutions. Independence, self organization, ability to navigate ambiguous situations. Native fluency in English. More things you'll like about Bloomreach: Culture: A great deal of freedom and trust. At Bloomreach we don't clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. We believe in flexible working hours to accommodate your working style. We work virtual first with several Bloomreach Hubs available across three continents. We organize company events to experience the global spirit of the company and get excited about what's ahead. We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer. We have a People Development Program - participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions. Our resident communication coach Ivo Večeřa is available to help navigate work related communications & decision making challenges. Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow up check ins. Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.) The Employee Assistance Program - with counselors - is available for non work related challenges. Subscription to Calm - sleep and meditation app. We organize 'DisConnect' days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones. We facilitate sports, yoga, and meditation opportunities for each other. Extended parental leave up to 26 calendar weeks for Primary Caregivers. Compensation: Restricted Stock Units or Stock Options are granted depending on a team member's role, seniority, and location. Everyone gets to participate in the company's success through the company performance bonus. We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts. We reward & celebrate work anniversaries - Bloomversaries! Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months. Excited? Join us and transform the future of commerce experiences! If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful! Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees. Create a Job Alert Interested in building your career at Bloomreach? Get future opportunities sent straight to your email.
Jan 05, 2026
Full time
Bloomreach is building the world's premieragentic platform for personalization. We're revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize theentirecustomer journey. We're takingautonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We're makingconversational shoppinga reality, connecting every shopper with tailored guidance and product expertise - available on demand, at every touchpoint in their journey. We're designing the future ofautonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine -Loomi AI- so that personalization isn't only autonomous it's also consistent. From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. We are currently expanding our Customer Success team, and we're looking for a new colleague asCustomer Success Manager (CSM) for the UK. Could you be one of them? Help top e-commerce businesses boost their performance. Disseminate the data-driven approach to business management, verify hypotheses, and identify objective facts where gut feelings used to be the norm. Tasks and responsibilities: As a Customer Success Manager you will be expected to: Build long-term relationship with your clients Act as a trusted advisor & industry expert able to challenge the status quo The role of CSM is to act as a guardian for both, client & Bloomreach's Engagement Pillar. On the client side, the CSM's main role is to ensure that CDP Pillar delivers value to the client at every moment of the cooperation. As a trusted advisor, the CSM should educate the client about the best ways forward in their industry and ensure that our CDP is fully aligned with their client's goals & strategy. On the other hand, the CSM should ensure that the cooperation is a win win for both sides. What we expect of the candidate: 2-3 years of work experience. Ideally in B2B SaaS in online retail/e-commerce analytics, marketing. Ideally as an Account Manager/CSM or other similar role. In-depth knowledge of business and business trends, and the ability to understand clients' business models extremely fast. Knowledge of e-commerce, marketing and the current trends in the industry. Experience of leading teams and projects or pursuing own business (ideally B2B). Familiarity with the following emerging sectors (the more the better) - online analytics, BI, performance marketing, product management, marketing automation, data science, A/B testing, personalisation, campaign optimisation, automation, customer lifetime, e mailing automation, reactivation, customer segmentation, attribution modelling, prediction. Ability to understand and actively use analytical concepts to identify which stage the business has reached, which KPIs are crucial for decision making and which metrics the business is based on. Basic understanding of technology around marketing cloud solutions. Independence, self organization, ability to navigate ambiguous situations. Native fluency in English. More things you'll like about Bloomreach: Culture: A great deal of freedom and trust. At Bloomreach we don't clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. We believe in flexible working hours to accommodate your working style. We work virtual first with several Bloomreach Hubs available across three continents. We organize company events to experience the global spirit of the company and get excited about what's ahead. We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer. We have a People Development Program - participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions. Our resident communication coach Ivo Večeřa is available to help navigate work related communications & decision making challenges. Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow up check ins. Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.) The Employee Assistance Program - with counselors - is available for non work related challenges. Subscription to Calm - sleep and meditation app. We organize 'DisConnect' days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones. We facilitate sports, yoga, and meditation opportunities for each other. Extended parental leave up to 26 calendar weeks for Primary Caregivers. Compensation: Restricted Stock Units or Stock Options are granted depending on a team member's role, seniority, and location. Everyone gets to participate in the company's success through the company performance bonus. We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts. We reward & celebrate work anniversaries - Bloomversaries! Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months. Excited? Join us and transform the future of commerce experiences! If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful! Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees. Create a Job Alert Interested in building your career at Bloomreach? Get future opportunities sent straight to your email.
