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service delivery manager for network operations
Amazon
Area Manager, AMZL
Amazon City, Birmingham
Job ID: Amazon UK Services Ltd. - A10 Key Job Responsibilities Create, oversee, and drive a culture of safety and wellbeing Analyse and implement changes to keep quality and productivity at a consistently high level Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence Work collaboratively with management level colleagues to standardise shift practices A Day in the Life You'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide scale operational contingency tasks. You'll also be a role model and mentor to new managers. About the Team Amazon Logistics, or AMZL, handles "last mile" delivery duties in partnership with third party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants. There are two sides to what we do. Our 'under the roof' associates process millions of products for dispatch to our delivery teams. Our team is people focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations. Meanwhile, our 'on the road' people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting edge vehicles (including Electric Vehicles) and technology to help us do just that. Basic Qualifications Bachelor's degree, or MBA in business, data science, public administration, finance, engineering, human resources or related field Experience in people management and team development Experience communicating clearly and concisely with leadership, stakeholders, and cross functional teams Experience using data to influence business decisions Speak, write, and read fluently in English, and have the ability to take direction in English Preferred Qualifications Experience of Six Sigma/ Lean analytical techniques Experience in warehouse operations and logistics or equivalent Experience working with the MS Office suite (Word, Excel, Outlook) and/or SQL in a professional environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Jan 08, 2026
Full time
Job ID: Amazon UK Services Ltd. - A10 Key Job Responsibilities Create, oversee, and drive a culture of safety and wellbeing Analyse and implement changes to keep quality and productivity at a consistently high level Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence Work collaboratively with management level colleagues to standardise shift practices A Day in the Life You'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide scale operational contingency tasks. You'll also be a role model and mentor to new managers. About the Team Amazon Logistics, or AMZL, handles "last mile" delivery duties in partnership with third party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants. There are two sides to what we do. Our 'under the roof' associates process millions of products for dispatch to our delivery teams. Our team is people focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations. Meanwhile, our 'on the road' people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting edge vehicles (including Electric Vehicles) and technology to help us do just that. Basic Qualifications Bachelor's degree, or MBA in business, data science, public administration, finance, engineering, human resources or related field Experience in people management and team development Experience communicating clearly and concisely with leadership, stakeholders, and cross functional teams Experience using data to influence business decisions Speak, write, and read fluently in English, and have the ability to take direction in English Preferred Qualifications Experience of Six Sigma/ Lean analytical techniques Experience in warehouse operations and logistics or equivalent Experience working with the MS Office suite (Word, Excel, Outlook) and/or SQL in a professional environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Mobile People Powered Logistics
Operations Manager
Mobile People Powered Logistics Minworth, West Midlands
We are looking for an Operations Manager to support our team based in Birmingham (Castle Vale). This is a key role responsible for coordinating the movement of goods within a pallet network, ensuring efficient, compliant, and high-quality deliveries. You will play a vital part in maintaining strong day-to-day operations while also supporting innovation and continuous improvement across the transport function. Location: Birmingham, Castle Vale Contract: Permanent Salary: £48,000 £52,000 (depending on experience) Holiday: 33 days including bank holidays Working Pattern: Office-based Hours: 8:00am 17:00pm (flexibility required when covering holidays or sickness 6:00am 3:00pm) As an Operations Manager, you will: Lead and manage daily transport and planning operations within the pallet network, ensuring efficient, timely, and compliant delivery of goods. Use Transport Management Systems (TMS), including Vigo, to optimise route planning, scheduling, reporting, and overall operational performance. Manage, develop, and motivate a team of drivers, warehouse staff and operational staff to drive high performance, engagement, and productivity. Monitor KPIs and service metrics, using performance analysis to drive continuous improvement, increase efficiency, and reduce operational costs. Maintain strong communication with customers, suppliers, and internal stakeholders to ensure consistently high service standards. Maintain oversight of operational costs and Profit & Loss (P&L), identifying efficiencies and supporting commercially informed decision-making. Work closely with the Compliance Manager to ensure fleet management, vehicle maintenance schedules, and adherence to all transport legislation, including tachograph regulations, the Working Time Directive (WTD), and drivers legal hours. As an Operations Manager, you will need: Proven experience in an Operations Manager/Supervisor role, or a similar senior position within a palletised distribution, planning, or transport network. Excellent leadership, communication, and people management skills. Strong problem-solving and decision-making abilities with commercial awareness / cost control experience Ability to work under pressure in a fast-paced office environment. Commercial awareness / cost control experience Strong IT experience, particularly with Vigo transport management systems. Desirable Qualifications: CPC (Certificate of Professional Competence) qualification in Operations Manager . Degree or relevant qualification in Logistics, Transport, or Business Management. Who we are: At Mobile People Powered Logistics, our people are at the heart of everything we do. We re a Business built on care, teamwork, and the belief that by supporting each other, we can deliver the best for our customers. We re proud to be leading the way in creating a greener future, becoming the UK s first independent logistics operator to achieve carbon-neutral certification. With a clear vision to reach zero emissions, we re showing that logistics can be both people-focused and planet-friendly. If you are interested in this Operations Manager role, please apply here or send your CV to removed)
Jan 08, 2026
Full time
We are looking for an Operations Manager to support our team based in Birmingham (Castle Vale). This is a key role responsible for coordinating the movement of goods within a pallet network, ensuring efficient, compliant, and high-quality deliveries. You will play a vital part in maintaining strong day-to-day operations while also supporting innovation and continuous improvement across the transport function. Location: Birmingham, Castle Vale Contract: Permanent Salary: £48,000 £52,000 (depending on experience) Holiday: 33 days including bank holidays Working Pattern: Office-based Hours: 8:00am 17:00pm (flexibility required when covering holidays or sickness 6:00am 3:00pm) As an Operations Manager, you will: Lead and manage daily transport and planning operations within the pallet network, ensuring efficient, timely, and compliant delivery of goods. Use Transport Management Systems (TMS), including Vigo, to optimise route planning, scheduling, reporting, and overall operational performance. Manage, develop, and motivate a team of drivers, warehouse staff and operational staff to drive high performance, engagement, and productivity. Monitor KPIs and service metrics, using performance analysis to drive continuous improvement, increase efficiency, and reduce operational costs. Maintain strong communication with customers, suppliers, and internal stakeholders to ensure consistently high service standards. Maintain oversight of operational costs and Profit & Loss (P&L), identifying efficiencies and supporting commercially informed decision-making. Work closely with the Compliance Manager to ensure fleet management, vehicle maintenance schedules, and adherence to all transport legislation, including tachograph regulations, the Working Time Directive (WTD), and drivers legal hours. As an Operations Manager, you will need: Proven experience in an Operations Manager/Supervisor role, or a similar senior position within a palletised distribution, planning, or transport network. Excellent leadership, communication, and people management skills. Strong problem-solving and decision-making abilities with commercial awareness / cost control experience Ability to work under pressure in a fast-paced office environment. Commercial awareness / cost control experience Strong IT experience, particularly with Vigo transport management systems. Desirable Qualifications: CPC (Certificate of Professional Competence) qualification in Operations Manager . Degree or relevant qualification in Logistics, Transport, or Business Management. Who we are: At Mobile People Powered Logistics, our people are at the heart of everything we do. We re a Business built on care, teamwork, and the belief that by supporting each other, we can deliver the best for our customers. We re proud to be leading the way in creating a greener future, becoming the UK s first independent logistics operator to achieve carbon-neutral certification. With a clear vision to reach zero emissions, we re showing that logistics can be both people-focused and planet-friendly. If you are interested in this Operations Manager role, please apply here or send your CV to removed)
BDO UK
Employee Relations Adviser
BDO UK City, London
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Reporting to the Employee Relations Manager. Supports and provides expert ER advice, tools and guidance to generalist, other HRD teams and business area, enabling high quality professional advice and guidance to the business on all ER issues, people policies and formal processes . You'll be someone with: Essential Strong ER generalist experience within a relevant environment Proven experience and ability to set up and support ER meetings; being able to take proficient notes and provide on the spot advice. Willingness to travel across UK to support cases as and when required. Proven experience of pragmatic and commercial application of business aligned ER solutions Good knowledge of employment legislation and external best practice trends. Strong understanding of how ER matters impact commercial operations and vice versa. Proven experience of interacting with and influencing senior stakeholders Ability and confidence to understand when to escalate more complex issues to ER Manager. Preferred CIPD qualified (ER specific) Project management experience. Experience of writing outcome letters, succinct reports and recommendation papers to senior stakeholders. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jan 08, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Reporting to the Employee Relations Manager. Supports and provides expert ER advice, tools and guidance to generalist, other HRD teams and business area, enabling high quality professional advice and guidance to the business on all ER issues, people policies and formal processes . You'll be someone with: Essential Strong ER generalist experience within a relevant environment Proven experience and ability to set up and support ER meetings; being able to take proficient notes and provide on the spot advice. Willingness to travel across UK to support cases as and when required. Proven experience of pragmatic and commercial application of business aligned ER solutions Good knowledge of employment legislation and external best practice trends. Strong understanding of how ER matters impact commercial operations and vice versa. Proven experience of interacting with and influencing senior stakeholders Ability and confidence to understand when to escalate more complex issues to ER Manager. Preferred CIPD qualified (ER specific) Project management experience. Experience of writing outcome letters, succinct reports and recommendation papers to senior stakeholders. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
GUILD HE
Events and Communications Officer
GUILD HE Camden, London
Starting salary in the range of: £33,141 to £35,855 Working pattern: Full-time (35 hours per week) - some out of hours work may be required for events. Pension: USS Annual leave: 25 days plus bank holidays, 3 well-being days per year (leave), an extended Christmas closure, and an employee benefits package. Location: Hybrid and flexible working (core hours between 10am-3pm); split between remote working and our office based in central London with occasional UK-wide travel. There is a mandatory, in-person team day once a month in our office near Euston and expected attendance at relevant in-person events (typically up to 5 days per month). Reports to: Director of Operations and Membership To apply: Please email with your CV and cover letter, addressed to Angellique Woolery, Director of Operations and Membership Purpose: The Events and Communications Officer will be responsible for supporting both membership events and communications activities. The ECO will work with both the Communications Manager and the Membership and Events Manager to ensure membership data is up-to-date, to track membership engagement, to support the organising and delivery of our events, and to craft and broadcast digital content and media outputs. This role requires a proactive, dynamic, and driven individual with excellent communication skills, an understanding of event management, confidence and experience using CRM databases and Excel, along with social media skills and an ability to spot new media opportunities. The ideal candidate will be highly organised, confident and adept with CRM systems, and enthusiastic about delivering excellent service to members whilst helping to promote the organisation's work across digital channels. Key Responsibilities Membership and Events Support: Working closely with the Membership and Events Manager to deliver strategies for recruiting, retaining, and engaging members. Maintain and update the CRM system, ensuring accurate records and consistent data standards. Support the processing of membership applications, renewals, and enquiries in a timely and professional manner. Support the organising and execution of member events, such as network and consortium meetings and other engagement activities as needed. Support with the preparation of regular reports on membership numbers, trends and engagement activities. Work closely with the Communications Manager and Membership and Events Manager to design, distribute, and collate the annual member survey. Input membership invoices and payments into Xero or relevant systems. Communications Support: Support a comprehensive media strategy set out by the Comms Manager to promote the organisation's mission and activities. Manage planned activities on all social media platforms, including content creation and community engagement. Proofread and distribute press releases, newsletters, and other communication materials. Maintain and update the organisation's website with relevant news and content. Managing the press inbox. Monitor media coverage and help prepare reports on media performance. Create engaging content for various platforms. The postholder will also be expected to: Actively support the delivery of the GuildHE strategy. To contribute positively to a small, professional team focused on delivering excellence in their members' interests. Support GuildHE events and communication activities as appropriate - including campaigns, writing articles, blogs and press releases. Build strong relationships with key stakeholders at HE institutions, including senior leaders, academics, and professional services staff. Gather feedback from HE institutions and use this to inform the continuous improvement of our services. Demonstrate a proactive approach to embedding EDI principles within all policy development and advocacy efforts. Represent GuildHE externally on a range of HE sector groups and projects where appropriate. Deputise for the Membership and Events manager, and the Communications manager as appropriate. Undertake any other reasonable duties as may be required. Person Specification Core Skills: Strong written and verbal communication. Excellent organisational and time management. Proficiency in Google Suite, Microsoft Office, CRM systems, and graphic design tools (such as Canva or Adobe Creative Suite). Ability to work independently and as part of a team. Ability to coordinate multiple tasks and meet deadlines. An ability to build relationships within our team, with members and with media contacts. Understanding of current media trends and best practices. Core Attributes Able to meet deadlines, to prioritise work and to anticipate issues and problems with strong attention to detail Be self-motivated and communicative with colleagues, with the ability to support the wider team when required in a flexible and dynamic working environment. An individual who shares our values of equity and inclusion and can translate these values into day to day work and impactful outcomes. Ideal Education: Bachelor's degree/ relevant experience and training in Communications, Marketing, Public Relations, Business Administration, or a related field. Ideal Experience: At least one (1) year's experience in membership support, communications, or an administrative role. Proven experience in social media management and content creation. Experience with CRM software and email marketing platforms. Experience in the tertiary or higher education sector. Experience with invoicing/ payment systems (e.g. Xero, QuickBooks, and the like).
Jan 08, 2026
Full time
Starting salary in the range of: £33,141 to £35,855 Working pattern: Full-time (35 hours per week) - some out of hours work may be required for events. Pension: USS Annual leave: 25 days plus bank holidays, 3 well-being days per year (leave), an extended Christmas closure, and an employee benefits package. Location: Hybrid and flexible working (core hours between 10am-3pm); split between remote working and our office based in central London with occasional UK-wide travel. There is a mandatory, in-person team day once a month in our office near Euston and expected attendance at relevant in-person events (typically up to 5 days per month). Reports to: Director of Operations and Membership To apply: Please email with your CV and cover letter, addressed to Angellique Woolery, Director of Operations and Membership Purpose: The Events and Communications Officer will be responsible for supporting both membership events and communications activities. The ECO will work with both the Communications Manager and the Membership and Events Manager to ensure membership data is up-to-date, to track membership engagement, to support the organising and delivery of our events, and to craft and broadcast digital content and media outputs. This role requires a proactive, dynamic, and driven individual with excellent communication skills, an understanding of event management, confidence and experience using CRM databases and Excel, along with social media skills and an ability to spot new media opportunities. The ideal candidate will be highly organised, confident and adept with CRM systems, and enthusiastic about delivering excellent service to members whilst helping to promote the organisation's work across digital channels. Key Responsibilities Membership and Events Support: Working closely with the Membership and Events Manager to deliver strategies for recruiting, retaining, and engaging members. Maintain and update the CRM system, ensuring accurate records and consistent data standards. Support the processing of membership applications, renewals, and enquiries in a timely and professional manner. Support the organising and execution of member events, such as network and consortium meetings and other engagement activities as needed. Support with the preparation of regular reports on membership numbers, trends and engagement activities. Work closely with the Communications Manager and Membership and Events Manager to design, distribute, and collate the annual member survey. Input membership invoices and payments into Xero or relevant systems. Communications Support: Support a comprehensive media strategy set out by the Comms Manager to promote the organisation's mission and activities. Manage planned activities on all social media platforms, including content creation and community engagement. Proofread and distribute press releases, newsletters, and other communication materials. Maintain and update the organisation's website with relevant news and content. Managing the press inbox. Monitor media coverage and help prepare reports on media performance. Create engaging content for various platforms. The postholder will also be expected to: Actively support the delivery of the GuildHE strategy. To contribute positively to a small, professional team focused on delivering excellence in their members' interests. Support GuildHE events and communication activities as appropriate - including campaigns, writing articles, blogs and press releases. Build strong relationships with key stakeholders at HE institutions, including senior leaders, academics, and professional services staff. Gather feedback from HE institutions and use this to inform the continuous improvement of our services. Demonstrate a proactive approach to embedding EDI principles within all policy development and advocacy efforts. Represent GuildHE externally on a range of HE sector groups and projects where appropriate. Deputise for the Membership and Events manager, and the Communications manager as appropriate. Undertake any other reasonable duties as may be required. Person Specification Core Skills: Strong written and verbal communication. Excellent organisational and time management. Proficiency in Google Suite, Microsoft Office, CRM systems, and graphic design tools (such as Canva or Adobe Creative Suite). Ability to work independently and as part of a team. Ability to coordinate multiple tasks and meet deadlines. An ability to build relationships within our team, with members and with media contacts. Understanding of current media trends and best practices. Core Attributes Able to meet deadlines, to prioritise work and to anticipate issues and problems with strong attention to detail Be self-motivated and communicative with colleagues, with the ability to support the wider team when required in a flexible and dynamic working environment. An individual who shares our values of equity and inclusion and can translate these values into day to day work and impactful outcomes. Ideal Education: Bachelor's degree/ relevant experience and training in Communications, Marketing, Public Relations, Business Administration, or a related field. Ideal Experience: At least one (1) year's experience in membership support, communications, or an administrative role. Proven experience in social media management and content creation. Experience with CRM software and email marketing platforms. Experience in the tertiary or higher education sector. Experience with invoicing/ payment systems (e.g. Xero, QuickBooks, and the like).
Hays
Virtual Finance Manager - Outsourcing
Hays
Virtual Finance Manager - Outsourcing - Practice - Belfast Your new company Are you a skilled finance professional seeking a flexible and innovative role? Hays have an exciting opportunity for a Virtual Finance Manager to join our clients dynamic outsourcing team. As a virtual finance manager, you'll provide comprehensive financial management services to clients, leveraging technology and remote work capabilities. If you're passionate about delivering top-notch financial solutions, enjoy working independently, and thrive in a virtual environment, this is the perfect role for you! Your new role Flexible Remote Work: Embrace the freedom of working remotely and enjoy a flexible work schedule. As a virtual finance manager, you'll have the autonomy to manage your workload while maintaining a healthy work-life balance. Diverse Clientele: Join our esteemed outsourcing team and work with a diverse range of clients across various industries. From startups to established businesses, you'll gain exposure to different financial challenges and contribute to their success. Cutting-Edge Technology: Leverage our advanced finance technology tools and cloud-based platforms to deliver efficient and effective financial management solutions. Stay at the forefront of industry trends and provide innovative financial insights to our clients. Professional Development: We are committed to your professional growth. Benefit from ongoing training, industry certifications, and opportunities to expand your skill set in areas such as financial reporting, budgeting, and forecasting. Collaborative Network: Join a supportive and collaborative network of finance professionals. You'll have access to experienced mentors and colleagues who will provide guidance, support, and knowledge sharing opportunities. Key Responsibilities: Provide comprehensive finance and accounting services to clients, including financial reporting, budgeting, forecasting, and cash flow management. Conduct regular financial analysis, identify key trends and variances, and provide strategic recommendations to optimize financial performance. Develop and maintain strong client relationships, acting as a trusted advisor and collaborating closely to understand their specific financial needs. Prepare and review financial statements, ensuring accuracy, compliance, and adherence to accounting standards and regulations. Implement and enhance financial processes and controls, leveraging technology to streamline operations and improve efficiency. Collaborate with cross-functional teams, including tax professionals and business advisors, to deliver holistic financial solutions to clients. Stay up-to-date with changes in accounting regulations and industry best practices, proactively advising clients on their implications. Manage and oversee the work of finance associates or team members, providing guidance, feedback, and mentorship. Drive continuous improvement initiatives, identifying opportunities to enhance service delivery and exceed client expectations. Stay connected with the virtual finance community, participating in webinars, conferences, and networking events to stay informed and share knowledge. What you'll need to succeed Qualifications and Skills: Professional accounting qualification (ACA, ACCA, CIMA, CPA, or equivalent). Extensive experience in finance and accounting roles, including financial management and reporting. Strong knowledge of accounting principles, financial analysis, and budgeting. Proficiency in using cloud-based accounting software and other financial management tools. Excellent analytical and problem-solving skills, with a keen eye for detail. Strong communication and interpersonal skills to collaborate effectively with clients and team members in a virtual setting. Ability to work independently, manage multiple clients and prioritize tasks. Continuous learning mindset, keeping abreast of industry trends and developments. Adaptability and flexibility to thrive in a virtual work environment. What you'll get in return Flexible working options available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
Jan 08, 2026
Full time
Virtual Finance Manager - Outsourcing - Practice - Belfast Your new company Are you a skilled finance professional seeking a flexible and innovative role? Hays have an exciting opportunity for a Virtual Finance Manager to join our clients dynamic outsourcing team. As a virtual finance manager, you'll provide comprehensive financial management services to clients, leveraging technology and remote work capabilities. If you're passionate about delivering top-notch financial solutions, enjoy working independently, and thrive in a virtual environment, this is the perfect role for you! Your new role Flexible Remote Work: Embrace the freedom of working remotely and enjoy a flexible work schedule. As a virtual finance manager, you'll have the autonomy to manage your workload while maintaining a healthy work-life balance. Diverse Clientele: Join our esteemed outsourcing team and work with a diverse range of clients across various industries. From startups to established businesses, you'll gain exposure to different financial challenges and contribute to their success. Cutting-Edge Technology: Leverage our advanced finance technology tools and cloud-based platforms to deliver efficient and effective financial management solutions. Stay at the forefront of industry trends and provide innovative financial insights to our clients. Professional Development: We are committed to your professional growth. Benefit from ongoing training, industry certifications, and opportunities to expand your skill set in areas such as financial reporting, budgeting, and forecasting. Collaborative Network: Join a supportive and collaborative network of finance professionals. You'll have access to experienced mentors and colleagues who will provide guidance, support, and knowledge sharing opportunities. Key Responsibilities: Provide comprehensive finance and accounting services to clients, including financial reporting, budgeting, forecasting, and cash flow management. Conduct regular financial analysis, identify key trends and variances, and provide strategic recommendations to optimize financial performance. Develop and maintain strong client relationships, acting as a trusted advisor and collaborating closely to understand their specific financial needs. Prepare and review financial statements, ensuring accuracy, compliance, and adherence to accounting standards and regulations. Implement and enhance financial processes and controls, leveraging technology to streamline operations and improve efficiency. Collaborate with cross-functional teams, including tax professionals and business advisors, to deliver holistic financial solutions to clients. Stay up-to-date with changes in accounting regulations and industry best practices, proactively advising clients on their implications. Manage and oversee the work of finance associates or team members, providing guidance, feedback, and mentorship. Drive continuous improvement initiatives, identifying opportunities to enhance service delivery and exceed client expectations. Stay connected with the virtual finance community, participating in webinars, conferences, and networking events to stay informed and share knowledge. What you'll need to succeed Qualifications and Skills: Professional accounting qualification (ACA, ACCA, CIMA, CPA, or equivalent). Extensive experience in finance and accounting roles, including financial management and reporting. Strong knowledge of accounting principles, financial analysis, and budgeting. Proficiency in using cloud-based accounting software and other financial management tools. Excellent analytical and problem-solving skills, with a keen eye for detail. Strong communication and interpersonal skills to collaborate effectively with clients and team members in a virtual setting. Ability to work independently, manage multiple clients and prioritize tasks. Continuous learning mindset, keeping abreast of industry trends and developments. Adaptability and flexibility to thrive in a virtual work environment. What you'll get in return Flexible working options available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
Caretech
Operations Manager
Caretech Dumfries, Dumfriesshire
About Us ACAD, a part of the CareTech Family, is a refreshingly innovative organisation specialising in delivering bespoke care and support to young people and their families to provide the best level of service during complex and difficult times in their lives. We offer quality residential child care to local authorities for young people aged 8-18 years with social, emotional and behavioural difficulties, complex needs such as autism, learning difficulties and problematic sexualised behaviour. ACAD have adopted a pedagogical approach to?care?and?education, striving to combine both to provide a holistic solution to the needs of young people. We also provide for all of the?training requirements?of our staff and an SQA accredited centre recognised to deliver SVQ and HNC. Our service offer includes an Outreach Support Initiative which is a flexible, open-ended programme of care and support to children and young people aged 5 and upwards. This initiative is effective in the areas of crisis management and prevention and keeping families together. About the Role To lead and manage the operational delivery of high-quality residential child care services across multiple homes, ensuring compliance with Scottish regulatory frameworks, safeguarding standards, and the principles of The Promise. The Operations Manager will support Registered Managers, promote trauma-informed care, and drive continuous improvement in outcomes for children and young people What We Offer • £62,000 per annum DOE & car allowance. • Annual quality and commercial bonus. • Hours: Full-time, 37-40 hours per week, with flexibility including on-call duties. • As a member of the CareTech leadership team you will participate in a Management Incentive Plan that will enable you to share in the long term success of the Company. • Continuous development from our in-house Leadership Academy . Whose courses provide our existing and future leaders the time and psychological space to explore the expectations of a leader, with a focus on core behavioural skills. To motivate, empower, inspire and stretch leaders to develop their knowledge and skills in leadership and management, by reflecting on themselves and how they interact and work with their teams, their networks and the wider business. • Additional Benefits : Competitive pay, pension scheme, and a range of benefits including: o Employee Assistance Service o Wellbeing Programme o Recommend a Friend scheme o Team Rewards with discounted restaurants and family days out o Long Service Awards This role - see job description attached, for full details We are seeking an experienced leader to oversee the strategic and operational management of our care services. You will drive high standards of practice, compliance, and safeguarding, while supporting staff recruitment, development, and performance. The role involves managing budgets and resources, leading service improvement aligned with The Promise and GIRFEC, and building strong partnerships with families, professionals, and external agencies. This is a key role for someone passionate about delivering exceptional, child-centred care. Experience needed SVQ Level 4 or equivalent in Social Services and Healthcare or Leadership and Management. Minimum 5 years' experience in residential child care, with at least 3 years in a leadership role. In-depth knowledge of Scottish child protection legislation, The Promise, and trauma-informed practice. Experience of managing multiple sites Proven ability to lead teams, manage change, and deliver high-quality care. Excellent communication, organisational, and problem-solving skills. The CareTech family is a Disability Confident Employer and an Equal Opportunities Employer. We value the wisdom that comes from life experience and are committed to promoting the safeguarding and welfare of all in our care. All applicants must undergo an enhanced DBS check and provide at least two references covering the past two years. Applicants must also provide information for all positions related to working with children and the vulnerable and details of employment going back to full time education. If you are ready to make a difference and meet the needs of children in a nurturing environment, apply now and join our dedicated team!
Jan 08, 2026
Full time
About Us ACAD, a part of the CareTech Family, is a refreshingly innovative organisation specialising in delivering bespoke care and support to young people and their families to provide the best level of service during complex and difficult times in their lives. We offer quality residential child care to local authorities for young people aged 8-18 years with social, emotional and behavioural difficulties, complex needs such as autism, learning difficulties and problematic sexualised behaviour. ACAD have adopted a pedagogical approach to?care?and?education, striving to combine both to provide a holistic solution to the needs of young people. We also provide for all of the?training requirements?of our staff and an SQA accredited centre recognised to deliver SVQ and HNC. Our service offer includes an Outreach Support Initiative which is a flexible, open-ended programme of care and support to children and young people aged 5 and upwards. This initiative is effective in the areas of crisis management and prevention and keeping families together. About the Role To lead and manage the operational delivery of high-quality residential child care services across multiple homes, ensuring compliance with Scottish regulatory frameworks, safeguarding standards, and the principles of The Promise. The Operations Manager will support Registered Managers, promote trauma-informed care, and drive continuous improvement in outcomes for children and young people What We Offer • £62,000 per annum DOE & car allowance. • Annual quality and commercial bonus. • Hours: Full-time, 37-40 hours per week, with flexibility including on-call duties. • As a member of the CareTech leadership team you will participate in a Management Incentive Plan that will enable you to share in the long term success of the Company. • Continuous development from our in-house Leadership Academy . Whose courses provide our existing and future leaders the time and psychological space to explore the expectations of a leader, with a focus on core behavioural skills. To motivate, empower, inspire and stretch leaders to develop their knowledge and skills in leadership and management, by reflecting on themselves and how they interact and work with their teams, their networks and the wider business. • Additional Benefits : Competitive pay, pension scheme, and a range of benefits including: o Employee Assistance Service o Wellbeing Programme o Recommend a Friend scheme o Team Rewards with discounted restaurants and family days out o Long Service Awards This role - see job description attached, for full details We are seeking an experienced leader to oversee the strategic and operational management of our care services. You will drive high standards of practice, compliance, and safeguarding, while supporting staff recruitment, development, and performance. The role involves managing budgets and resources, leading service improvement aligned with The Promise and GIRFEC, and building strong partnerships with families, professionals, and external agencies. This is a key role for someone passionate about delivering exceptional, child-centred care. Experience needed SVQ Level 4 or equivalent in Social Services and Healthcare or Leadership and Management. Minimum 5 years' experience in residential child care, with at least 3 years in a leadership role. In-depth knowledge of Scottish child protection legislation, The Promise, and trauma-informed practice. Experience of managing multiple sites Proven ability to lead teams, manage change, and deliver high-quality care. Excellent communication, organisational, and problem-solving skills. The CareTech family is a Disability Confident Employer and an Equal Opportunities Employer. We value the wisdom that comes from life experience and are committed to promoting the safeguarding and welfare of all in our care. All applicants must undergo an enhanced DBS check and provide at least two references covering the past two years. Applicants must also provide information for all positions related to working with children and the vulnerable and details of employment going back to full time education. If you are ready to make a difference and meet the needs of children in a nurturing environment, apply now and join our dedicated team!
Quality & Outcomes Framework (QOF) Support Admin (Mat Cover)
NHS Plymouth, Devon
Quality & Outcomes Framework (QOF) Support Admin (Mat Cover) An exciting opportunity has arisen for a QOF Support Administrator to join the Business Intelligence team at Beacon Medical Group. This is a temporary maternity cover position of 22.5 hours per week. The working pattern for this position is: Wed: 09 00 Thur: 09 00 Fri: 09 00 The postholder will run their own areas of our Quality and Outcomes Framework (QOF) and similar schemes, keeping up to date with any changes and fully understanding any business rules that are published. They will be required to play a central role in the delivery of QOF, supporting the practice to deliver best care to our patients ensuring all long term condition reviews are attended, and routine data gathering. The postholder will be responsible for prioritisation of their own workload, often to changing deadlines and priorities. We are looking for someone who can effectively work as part of a team, has an eye for detail, is proud of their work and ensures everything is fully documented and delivered to high a standard. A working knowledge of general practice is desirable. Please note: Please ensure that your application is entirely your own original work. Applications found to be generated by artificial intelligence (AI) will not be considered. Main duties of the job This is a varied administrative role providing dedicated support to the business agenda. To play an active role to support patient care by ensuring checks are carried out promptly and patients needs are recorded through coding. To assist the business intelligence team to co ordinate all matters concerned with the delivery of QOF and similar schemes. Assisting the business intelligence team with the recall process to enable the practice to meet its QOF targets. To ensure the administration of QOF within the Practice are carried out within the Practice's guidelines and policies. To run set quality outcome framework domain, following annual NHS guidelines, ensuring all targets are met. Other work as required to meet the administration support needs of the Business intelligence team, allocated by the team leader. About us Beacon Medical Group Practice is a single practice, Primary Care Network (PCN), providing care to 43,000 patients across Plympton and the South Hams. We are a team of Partners, Salaried GPs, Paramedics, Clinical Pharmacists, Pharmacy Technicians, Practice and specialist Nurses, HCAs, Phlebotomists, First Contact Physios, Social Prescribers, Advanced Clinical Practitioners, Clinical Practitioners and Administrative support staff. Our mission is to give all our patients the right care, at the right time, in the right place. We are a forward thinking partnership always looking for opportunities to improve services for our patients. We have a good reputation for delivering good healthcare, leading at scale and innovating primary care services. This is a really exciting time to be joining us as we diversify our teams, our partnership and services. If you join our team; you will receive support, opportunities to grow in your role, training, and work with colleagues who care about you. Job responsibilities JOB TITLE: QOF Support Administrator SUMMARY OF ROLE: This is a varied, administration & customer facing information role providing dedicated support to the business agenda. To play an active role to support patient care by ensuring checks are carried out promptly and patients needs are recorded through read coding. To assist the business intelligence team to co ordinate all matters concerned with the delivery of QOF (quality outcome framework). Assisting the business intelligence team with the recall process to enable the practice to meet its QOF (quality outcome framework) targets. To ensure the administration of QOF (Quality outcome framework) within the Practice are carried out within the Practice's guidelines and policies. To run set quality outcome framework domain, following annual NHS guidelines, ensuring all targets are met. Supporting the business intelligence team with any admin role. Other work as required to meet the needs of the Business intelligence team, allocated by the team leader. PAY RATE: £12.40 per hour CONTRACTUAL HOURS: 22.5 PLACE OF WORK: Based at Plympton Health centre, may be required to visit any site as needed. CONTRACT TYPE: Temporary, Maternity Cover ACCOUNTABLE TO: Operations Support Manager Key Responsibilities: Quality and outcome framework (QOF) Recalls Coding Administrative Confidentiality Equality and Diversity Personal/Professional Development Health and Safety Communication Quality Contribution to the implementation of services: To be responsible for your own continuing self development, undertaking training as appropriate. To undertake other duties appropriate to the grading of the post as required. Must be able to work flexible hours. Quality and outcome framework (QOF): Run & be responsible for set QOF domain following QOF guidelines. Contact patients using letter, SMS, email & phone call to ensure contact is made with patients in correct time scales. Ensuring patients are booked into the correct clinics for owned QOF domain. Achieving QOF targets in a timely manner to set business targets. Recalls: Action Recalls within own area of responsibility; Child Immunisations, Woman's health etc. Completion of Childhood Immunisation Returns if this is an area of responsibility. Coding: Assist the Business Intelligence team with audits related to QOF and Enhanced services, updating and amending coding as required. Ensure accurate read-coding. Support dealing with queries relating to coding, where suitable. Administrative: Support the business intelligence team with any Admin work, folding letters in envelopes, adding information leaflets. Liaising with the patient liaison manager ensuring promotions for health awareness & promotions run alongside business plan. Confidentiality: The post holder must maintain confidentiality, security and integrity of information relating to patients, staff and the business. In the performance of the duties outlined in this job description, the postholder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Personal/Professional Development: The postholder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development. Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. Quality: The postholder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk. Assess own performance and take accountability for own actions, either directly or under supervision. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance. Work effectively with individuals in other agencies to meet patients needs. Effectively manage own time, workload and resources. Contribution to the implementation of services: The postholder will: Apply practice policies, standards and guidance. Discuss with other members of the team how the policies, standards and guidelines will affect own work. Participate in audit where appropriate. Health and Safety: Ensure all members of staff comply with the Group's health and safety policy. Carry out risk assessments to comply with current Health and Safety legislation. Ensure any health and safety concerns are reported to the Operations Manager. To be aware of and adhere to applicable practice rules, regulations, legislation and procedures, national legislation (Health and Safety, COSHH, Data Protection). Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues. Act in a way that recognises the importance of people's rights, interpreting them in a way that is consistent with group processes and policies and current legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues. Behaving in a manner that is welcoming, non judgemental and respects the individuals' circumstances, feelings, priorities and rights. The details contained in this job description are not exhaustive and may change as the post develops. Governance: Identify and record risks and issues, developing contingency plans with service and contract leads. Ensure the PCN is compliant with health and safety policies and procedures to reflect current best practice. . click apply for full job details
Jan 08, 2026
Full time
Quality & Outcomes Framework (QOF) Support Admin (Mat Cover) An exciting opportunity has arisen for a QOF Support Administrator to join the Business Intelligence team at Beacon Medical Group. This is a temporary maternity cover position of 22.5 hours per week. The working pattern for this position is: Wed: 09 00 Thur: 09 00 Fri: 09 00 The postholder will run their own areas of our Quality and Outcomes Framework (QOF) and similar schemes, keeping up to date with any changes and fully understanding any business rules that are published. They will be required to play a central role in the delivery of QOF, supporting the practice to deliver best care to our patients ensuring all long term condition reviews are attended, and routine data gathering. The postholder will be responsible for prioritisation of their own workload, often to changing deadlines and priorities. We are looking for someone who can effectively work as part of a team, has an eye for detail, is proud of their work and ensures everything is fully documented and delivered to high a standard. A working knowledge of general practice is desirable. Please note: Please ensure that your application is entirely your own original work. Applications found to be generated by artificial intelligence (AI) will not be considered. Main duties of the job This is a varied administrative role providing dedicated support to the business agenda. To play an active role to support patient care by ensuring checks are carried out promptly and patients needs are recorded through coding. To assist the business intelligence team to co ordinate all matters concerned with the delivery of QOF and similar schemes. Assisting the business intelligence team with the recall process to enable the practice to meet its QOF targets. To ensure the administration of QOF within the Practice are carried out within the Practice's guidelines and policies. To run set quality outcome framework domain, following annual NHS guidelines, ensuring all targets are met. Other work as required to meet the administration support needs of the Business intelligence team, allocated by the team leader. About us Beacon Medical Group Practice is a single practice, Primary Care Network (PCN), providing care to 43,000 patients across Plympton and the South Hams. We are a team of Partners, Salaried GPs, Paramedics, Clinical Pharmacists, Pharmacy Technicians, Practice and specialist Nurses, HCAs, Phlebotomists, First Contact Physios, Social Prescribers, Advanced Clinical Practitioners, Clinical Practitioners and Administrative support staff. Our mission is to give all our patients the right care, at the right time, in the right place. We are a forward thinking partnership always looking for opportunities to improve services for our patients. We have a good reputation for delivering good healthcare, leading at scale and innovating primary care services. This is a really exciting time to be joining us as we diversify our teams, our partnership and services. If you join our team; you will receive support, opportunities to grow in your role, training, and work with colleagues who care about you. Job responsibilities JOB TITLE: QOF Support Administrator SUMMARY OF ROLE: This is a varied, administration & customer facing information role providing dedicated support to the business agenda. To play an active role to support patient care by ensuring checks are carried out promptly and patients needs are recorded through read coding. To assist the business intelligence team to co ordinate all matters concerned with the delivery of QOF (quality outcome framework). Assisting the business intelligence team with the recall process to enable the practice to meet its QOF (quality outcome framework) targets. To ensure the administration of QOF (Quality outcome framework) within the Practice are carried out within the Practice's guidelines and policies. To run set quality outcome framework domain, following annual NHS guidelines, ensuring all targets are met. Supporting the business intelligence team with any admin role. Other work as required to meet the needs of the Business intelligence team, allocated by the team leader. PAY RATE: £12.40 per hour CONTRACTUAL HOURS: 22.5 PLACE OF WORK: Based at Plympton Health centre, may be required to visit any site as needed. CONTRACT TYPE: Temporary, Maternity Cover ACCOUNTABLE TO: Operations Support Manager Key Responsibilities: Quality and outcome framework (QOF) Recalls Coding Administrative Confidentiality Equality and Diversity Personal/Professional Development Health and Safety Communication Quality Contribution to the implementation of services: To be responsible for your own continuing self development, undertaking training as appropriate. To undertake other duties appropriate to the grading of the post as required. Must be able to work flexible hours. Quality and outcome framework (QOF): Run & be responsible for set QOF domain following QOF guidelines. Contact patients using letter, SMS, email & phone call to ensure contact is made with patients in correct time scales. Ensuring patients are booked into the correct clinics for owned QOF domain. Achieving QOF targets in a timely manner to set business targets. Recalls: Action Recalls within own area of responsibility; Child Immunisations, Woman's health etc. Completion of Childhood Immunisation Returns if this is an area of responsibility. Coding: Assist the Business Intelligence team with audits related to QOF and Enhanced services, updating and amending coding as required. Ensure accurate read-coding. Support dealing with queries relating to coding, where suitable. Administrative: Support the business intelligence team with any Admin work, folding letters in envelopes, adding information leaflets. Liaising with the patient liaison manager ensuring promotions for health awareness & promotions run alongside business plan. Confidentiality: The post holder must maintain confidentiality, security and integrity of information relating to patients, staff and the business. In the performance of the duties outlined in this job description, the postholder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Personal/Professional Development: The postholder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development. Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. Quality: The postholder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk. Assess own performance and take accountability for own actions, either directly or under supervision. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance. Work effectively with individuals in other agencies to meet patients needs. Effectively manage own time, workload and resources. Contribution to the implementation of services: The postholder will: Apply practice policies, standards and guidance. Discuss with other members of the team how the policies, standards and guidelines will affect own work. Participate in audit where appropriate. Health and Safety: Ensure all members of staff comply with the Group's health and safety policy. Carry out risk assessments to comply with current Health and Safety legislation. Ensure any health and safety concerns are reported to the Operations Manager. To be aware of and adhere to applicable practice rules, regulations, legislation and procedures, national legislation (Health and Safety, COSHH, Data Protection). Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues. Act in a way that recognises the importance of people's rights, interpreting them in a way that is consistent with group processes and policies and current legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues. Behaving in a manner that is welcoming, non judgemental and respects the individuals' circumstances, feelings, priorities and rights. The details contained in this job description are not exhaustive and may change as the post develops. Governance: Identify and record risks and issues, developing contingency plans with service and contract leads. Ensure the PCN is compliant with health and safety policies and procedures to reflect current best practice. . click apply for full job details
Hawk 3 Talent Solutions
Logistics Contracts Manager
Hawk 3 Talent Solutions Burslem, Staffordshire
Logistics Contracts Manager Stoke-on-Trent, Staffordshire ST6 £45,000 £50,000 per annum Permanent office-based role working Monday to Friday About the Role Hawk 3 Talent Solutions are seeking an experienced Logistics Contract Manager for a company based in Stoke-on-Trent, to take ownership of a key customer contract, ensuring operational excellence, financial performance, and customer satisfaction. This is a senior role with full budgetary responsibility, requiring strong commercial acumen, leadership skills, and the ability to deliver sustainable change across logistics operations. You will act as the main point of contact for the client, managing service delivery in line with SLAs, driving cost-saving initiatives, and overseeing transport and distribution functions. Key Responsibilities Full budgetary and commercial responsibility for the assigned contract. Manage open-book commercial models, weekly cost reporting, and invoicing accuracy. Lead contract development and implement strategic change initiatives. Oversee transport functions, subcontractor relationships, and fleet compliance. Chair client review meetings, produce KPI reports, and ensure SLA delivery. Drive cost control, operational efficiency, and continuous improvement. Ensure compliance with health & safety, legislation, and company standards. Recruit and manage colleagues in line with agreed budgets. Lead daily team meetings, 1-2-1 reviews, and manage escalated operational issues. Candidate Requirements Degree in Business, Logistics, Supply Chain, or Transport Management (desirable). Minimum 5 years experience in a logistics, 3PL, warehousing, or supply chain contract management role. Proven track record managing commercial contracts and customer accounts. Experience with HGV fleet operations, subcontractor networks, and large-scale distribution contracts. Strong financial and commercial acumen, including P&L management, pricing models, and tendering. Knowledge of UK/EU logistics and transport regulations. NEBOSH or IOSH certification (desirable). Excellent leadership, communication, and stakeholder management skills. Proficiency with TMS, ERP platforms, and advanced Excel/data analysis. What s on Offer Competitive salary of £45,000 £50,000 per annum. Opportunity to lead a high-profile logistics contract with full autonomy. A role that combines strategic leadership with hands-on operational management. Career progression within a growing logistics environment. Apply today to take the next step in your logistics career and lead a contract operation that makes a real impact. If you would like to apply for the role of Logistics Manager then please email your CV to (url removed) or call Deb on (phone number removed) Closing date is 7.2.2026 Please note this could change subject to suitable applications. Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
Jan 08, 2026
Full time
Logistics Contracts Manager Stoke-on-Trent, Staffordshire ST6 £45,000 £50,000 per annum Permanent office-based role working Monday to Friday About the Role Hawk 3 Talent Solutions are seeking an experienced Logistics Contract Manager for a company based in Stoke-on-Trent, to take ownership of a key customer contract, ensuring operational excellence, financial performance, and customer satisfaction. This is a senior role with full budgetary responsibility, requiring strong commercial acumen, leadership skills, and the ability to deliver sustainable change across logistics operations. You will act as the main point of contact for the client, managing service delivery in line with SLAs, driving cost-saving initiatives, and overseeing transport and distribution functions. Key Responsibilities Full budgetary and commercial responsibility for the assigned contract. Manage open-book commercial models, weekly cost reporting, and invoicing accuracy. Lead contract development and implement strategic change initiatives. Oversee transport functions, subcontractor relationships, and fleet compliance. Chair client review meetings, produce KPI reports, and ensure SLA delivery. Drive cost control, operational efficiency, and continuous improvement. Ensure compliance with health & safety, legislation, and company standards. Recruit and manage colleagues in line with agreed budgets. Lead daily team meetings, 1-2-1 reviews, and manage escalated operational issues. Candidate Requirements Degree in Business, Logistics, Supply Chain, or Transport Management (desirable). Minimum 5 years experience in a logistics, 3PL, warehousing, or supply chain contract management role. Proven track record managing commercial contracts and customer accounts. Experience with HGV fleet operations, subcontractor networks, and large-scale distribution contracts. Strong financial and commercial acumen, including P&L management, pricing models, and tendering. Knowledge of UK/EU logistics and transport regulations. NEBOSH or IOSH certification (desirable). Excellent leadership, communication, and stakeholder management skills. Proficiency with TMS, ERP platforms, and advanced Excel/data analysis. What s on Offer Competitive salary of £45,000 £50,000 per annum. Opportunity to lead a high-profile logistics contract with full autonomy. A role that combines strategic leadership with hands-on operational management. Career progression within a growing logistics environment. Apply today to take the next step in your logistics career and lead a contract operation that makes a real impact. If you would like to apply for the role of Logistics Manager then please email your CV to (url removed) or call Deb on (phone number removed) Closing date is 7.2.2026 Please note this could change subject to suitable applications. Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
Sellick Partnership
Finance Analyst
Sellick Partnership
Location: London Office / Home-based (Hybrid) Hours: 37.5 per week Band: AFC Band 6/7 (DOE) - 46,419 to 56,276 per annum Make an impact where it matters most. Our client is seeking a proactive and detail-oriented Finance Analyst to join their national team, supporting the delivery of critical communications services for all English Ambulance Trusts. This is your chance to work at the heart of a major national programme, managing finances for projects that underpin emergency services communications across England. If you're seeking a role with purpose, complexity, and the opportunity to make a real difference, we want to hear from you. About Our client delivers essential radio-based mobile communications to all English Ambulance Trusts, supporting life-saving operations nationwide. With a programme value exceeding 500m, they provide: Voice and data communications via the Airwave network Fixed, vehicle-mounted, and handheld radio terminals Integrated Communication and Control Systems (ICCS) Mobile data solutions End-to-end managed service integration They also work closely with the Emergency Services Mobile Communications Programme (ESMCP) to shape the future of national emergency communications. The Role As a Finance Analyst , you'll support the Finance Manager and wider programme team by: Maintaining accurate financial records and ensuring robust governance Managing monthly reporting, reconciliations, and supplier invoicing Liaising with DHSC, suppliers, and 13 regional Ambulance Trusts Driving improvements in financial systems and processes This is a fast-paced, evolving environment-perfect for someone organised, analytical, and confident working independently. About You We're looking for: A qualified accountant with 2+ years post-qualification experience 5+ years in finance roles Advanced Excel skills and familiarity with financial systems Strong communication and relationship-building skills Ability to interpret complex data and present it clearly Experience with DHSC D365 or Oracle is desirable but not essential. If you are interested in this role, please apply online, and a member of the team will be in touch. Our client is looking for the successful candidate to start on Monday, the 19th January. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Jan 07, 2026
Contractor
Location: London Office / Home-based (Hybrid) Hours: 37.5 per week Band: AFC Band 6/7 (DOE) - 46,419 to 56,276 per annum Make an impact where it matters most. Our client is seeking a proactive and detail-oriented Finance Analyst to join their national team, supporting the delivery of critical communications services for all English Ambulance Trusts. This is your chance to work at the heart of a major national programme, managing finances for projects that underpin emergency services communications across England. If you're seeking a role with purpose, complexity, and the opportunity to make a real difference, we want to hear from you. About Our client delivers essential radio-based mobile communications to all English Ambulance Trusts, supporting life-saving operations nationwide. With a programme value exceeding 500m, they provide: Voice and data communications via the Airwave network Fixed, vehicle-mounted, and handheld radio terminals Integrated Communication and Control Systems (ICCS) Mobile data solutions End-to-end managed service integration They also work closely with the Emergency Services Mobile Communications Programme (ESMCP) to shape the future of national emergency communications. The Role As a Finance Analyst , you'll support the Finance Manager and wider programme team by: Maintaining accurate financial records and ensuring robust governance Managing monthly reporting, reconciliations, and supplier invoicing Liaising with DHSC, suppliers, and 13 regional Ambulance Trusts Driving improvements in financial systems and processes This is a fast-paced, evolving environment-perfect for someone organised, analytical, and confident working independently. About You We're looking for: A qualified accountant with 2+ years post-qualification experience 5+ years in finance roles Advanced Excel skills and familiarity with financial systems Strong communication and relationship-building skills Ability to interpret complex data and present it clearly Experience with DHSC D365 or Oracle is desirable but not essential. If you are interested in this role, please apply online, and a member of the team will be in touch. Our client is looking for the successful candidate to start on Monday, the 19th January. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
proAV Limited
Audio Visual BIM Technician
proAV Limited
Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced BIM Technician to be a key part of our Egham team, representing proAV. This is an exciting opportunity for an exceptional, experienced BIM Technician to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Actively assist with the development of proAV s BIM strategy with the senior technical manager and senior BIM technician, including setup of templates, drawing sheet borders and splash screen. Setup the Revit model with the correct origin and orientation given in the BEP. Produce BIM models to Level of detail (LOD) and Information (LOI) as per the project BEP. Follow the file naming and object naming convention as per the project BEP. Generate clash reports using the approved project software, be this Navisworks, Revizto or similar. Review clashes with project lead designer and assist with the coordination and resolution process to produce a clash free model. Export drawing sheets for our preliminary and construction information release dates in line with the project programme and/or TIDP. Review sheets with the lead designer and update as per internal comments and comments received through the project CDE. Share the BIM models to the project CDE in the agreed formats and timeframes as per the project BEP. Produce drawings and schedules as required to assist with the capture of asset data as part of the project BEP and AIR. Setup and input the information for the specific COBie or other asset data fields as identified in the project BEP and AIR. Produce as-built model and drawings for handover and incorporation into the project O&M manual. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Jan 07, 2026
Full time
Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced BIM Technician to be a key part of our Egham team, representing proAV. This is an exciting opportunity for an exceptional, experienced BIM Technician to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Actively assist with the development of proAV s BIM strategy with the senior technical manager and senior BIM technician, including setup of templates, drawing sheet borders and splash screen. Setup the Revit model with the correct origin and orientation given in the BEP. Produce BIM models to Level of detail (LOD) and Information (LOI) as per the project BEP. Follow the file naming and object naming convention as per the project BEP. Generate clash reports using the approved project software, be this Navisworks, Revizto or similar. Review clashes with project lead designer and assist with the coordination and resolution process to produce a clash free model. Export drawing sheets for our preliminary and construction information release dates in line with the project programme and/or TIDP. Review sheets with the lead designer and update as per internal comments and comments received through the project CDE. Share the BIM models to the project CDE in the agreed formats and timeframes as per the project BEP. Produce drawings and schedules as required to assist with the capture of asset data as part of the project BEP and AIR. Setup and input the information for the specific COBie or other asset data fields as identified in the project BEP and AIR. Produce as-built model and drawings for handover and incorporation into the project O&M manual. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Akkodis
DevOps Engineer
Akkodis Prudhoe, Northumberland
DevOps Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced DevOps Engineer to join their leading cloud services team. Please note this is a hybrid role where you will be required to attend the office 2 days a week. The Role As ta DevOps Engineer you will be responsible for designing, building, and maintaining the infrastructure that powers our clients' cutting-edge platforms. In this role, you will be instrumental in automating the development pipeline and ensuring the reliability, scalability, and security of services within telecommunications and a managed service provider (MSP) environment. The Responsibilities CI/CD Pipeline Management: Design, implement, and manage continuous integration and continuous delivery (CI/CD) pipelines for all platforms, enabling rapid and reliable software releases. Infrastructure as Code (IaC): Develop and maintain cloud and on-premise infrastructure using IaC principles with tools like Terraform and Ansible. Containerization & Orchestration: Manage and scale containerized applications, ensuring high availability and efficient resource utilization in a multi-tenant environment. Automation & Scripting: Automate manual processes related to deployment, monitoring, and operations using scripting languages such as Python, Bash, or Go. Monitoring & Logging: Implement and manage robust monitoring, logging, and alerting solutions (e.g., Prometheus, Grafana, ELK Stack) to proactively identify and resolve system issues. Collaboration: Work closely with software developers, network engineers, and product managers to troubleshoot issues and optimize performance Security: Integrate security best practices (DevSecOps) into the development lifecycle, including vulnerability scanning, static code analysis, and compliance checks. The Requirements Hands-on experience in a DevOps, SRE, or similar role. Strong proficiency with at least one major cloud provider (AWS, Azure, or GCP). In-depth knowledge of container orchestration. Demonstrable experience with CI/CD tools like Jenkins, GitHub Actions, or Azure DevOps. Expertise in using tools like Terraform or Ansible. Proficiency in a scripting language such as Python or Bash. Solid understanding of networking principles (TCP/IP, DNS, HTTP/S, Firewalls If you are looking for an exciting new challenge to play a pivotal part in a market leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Jan 07, 2026
Full time
DevOps Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced DevOps Engineer to join their leading cloud services team. Please note this is a hybrid role where you will be required to attend the office 2 days a week. The Role As ta DevOps Engineer you will be responsible for designing, building, and maintaining the infrastructure that powers our clients' cutting-edge platforms. In this role, you will be instrumental in automating the development pipeline and ensuring the reliability, scalability, and security of services within telecommunications and a managed service provider (MSP) environment. The Responsibilities CI/CD Pipeline Management: Design, implement, and manage continuous integration and continuous delivery (CI/CD) pipelines for all platforms, enabling rapid and reliable software releases. Infrastructure as Code (IaC): Develop and maintain cloud and on-premise infrastructure using IaC principles with tools like Terraform and Ansible. Containerization & Orchestration: Manage and scale containerized applications, ensuring high availability and efficient resource utilization in a multi-tenant environment. Automation & Scripting: Automate manual processes related to deployment, monitoring, and operations using scripting languages such as Python, Bash, or Go. Monitoring & Logging: Implement and manage robust monitoring, logging, and alerting solutions (e.g., Prometheus, Grafana, ELK Stack) to proactively identify and resolve system issues. Collaboration: Work closely with software developers, network engineers, and product managers to troubleshoot issues and optimize performance Security: Integrate security best practices (DevSecOps) into the development lifecycle, including vulnerability scanning, static code analysis, and compliance checks. The Requirements Hands-on experience in a DevOps, SRE, or similar role. Strong proficiency with at least one major cloud provider (AWS, Azure, or GCP). In-depth knowledge of container orchestration. Demonstrable experience with CI/CD tools like Jenkins, GitHub Actions, or Azure DevOps. Expertise in using tools like Terraform or Ansible. Proficiency in a scripting language such as Python or Bash. Solid understanding of networking principles (TCP/IP, DNS, HTTP/S, Firewalls If you are looking for an exciting new challenge to play a pivotal part in a market leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Akkodis
DevOps Engineer
Akkodis Hessle, North Humberside
DevOps Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced DevOps Engineer to join their leading cloud services team. Please note this is a hybrid role where you will be required to attend the office 2 days a week. The Role As ta DevOps Engineer you will be responsible for designing, building, and maintaining the infrastructure that powers our clients' cutting-edge platforms. In this role, you will be instrumental in automating the development pipeline and ensuring the reliability, scalability, and security of services within telecommunications and a managed service provider (MSP) environment. The Responsibilities CI/CD Pipeline Management: Design, implement, and manage continuous integration and continuous delivery (CI/CD) pipelines for all platforms, enabling rapid and reliable software releases. Infrastructure as Code (IaC): Develop and maintain cloud and on-premise infrastructure using IaC principles with tools like Terraform and Ansible. Containerization & Orchestration: Manage and scale containerized applications, ensuring high availability and efficient resource utilization in a multi-tenant environment. Automation & Scripting: Automate manual processes related to deployment, monitoring, and operations using scripting languages such as Python, Bash, or Go. Monitoring & Logging: Implement and manage robust monitoring, logging, and alerting solutions (e.g., Prometheus, Grafana, ELK Stack) to proactively identify and resolve system issues. Collaboration: Work closely with software developers, network engineers, and product managers to troubleshoot issues and optimize performance Security: Integrate security best practices (DevSecOps) into the development lifecycle, including vulnerability scanning, static code analysis, and compliance checks. The Requirements Hands-on experience in a DevOps, SRE, or similar role. Strong proficiency with at least one major cloud provider (AWS, Azure, or GCP). In-depth knowledge of container orchestration. Demonstrable experience with CI/CD tools like Jenkins, GitHub Actions, or Azure DevOps. Expertise in using tools like Terraform or Ansible. Proficiency in a scripting language such as Python or Bash. Solid understanding of networking principles (TCP/IP, DNS, HTTP/S, Firewalls If you are looking for an exciting new challenge to play a pivotal part in a market leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Jan 07, 2026
Full time
DevOps Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced DevOps Engineer to join their leading cloud services team. Please note this is a hybrid role where you will be required to attend the office 2 days a week. The Role As ta DevOps Engineer you will be responsible for designing, building, and maintaining the infrastructure that powers our clients' cutting-edge platforms. In this role, you will be instrumental in automating the development pipeline and ensuring the reliability, scalability, and security of services within telecommunications and a managed service provider (MSP) environment. The Responsibilities CI/CD Pipeline Management: Design, implement, and manage continuous integration and continuous delivery (CI/CD) pipelines for all platforms, enabling rapid and reliable software releases. Infrastructure as Code (IaC): Develop and maintain cloud and on-premise infrastructure using IaC principles with tools like Terraform and Ansible. Containerization & Orchestration: Manage and scale containerized applications, ensuring high availability and efficient resource utilization in a multi-tenant environment. Automation & Scripting: Automate manual processes related to deployment, monitoring, and operations using scripting languages such as Python, Bash, or Go. Monitoring & Logging: Implement and manage robust monitoring, logging, and alerting solutions (e.g., Prometheus, Grafana, ELK Stack) to proactively identify and resolve system issues. Collaboration: Work closely with software developers, network engineers, and product managers to troubleshoot issues and optimize performance Security: Integrate security best practices (DevSecOps) into the development lifecycle, including vulnerability scanning, static code analysis, and compliance checks. The Requirements Hands-on experience in a DevOps, SRE, or similar role. Strong proficiency with at least one major cloud provider (AWS, Azure, or GCP). In-depth knowledge of container orchestration. Demonstrable experience with CI/CD tools like Jenkins, GitHub Actions, or Azure DevOps. Expertise in using tools like Terraform or Ansible. Proficiency in a scripting language such as Python or Bash. Solid understanding of networking principles (TCP/IP, DNS, HTTP/S, Firewalls If you are looking for an exciting new challenge to play a pivotal part in a market leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Risk Manager - Customer Operations
Capital One UK Nailsea, Somerset
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 07, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
North-PB
Programme Manager
North-PB
Programme Manager IT & Electronic Security Overview: North builds stronger networks and creates smarter places. Our intelligent technology solutions and robust network infrastructures transform the way people, places, and organisations work. And we focus our expertise on working in three specialist sectors: public services, enterprise & data centres, and defence & justice. Our people are industrious and inventive. We collaborate closely with our clients to understand their unique needs and challenges and take pride in delivering impactful solutions that make their environments better connected, simpler to manage, safer to be in, and more efficient to run. The work we do at North is pioneering and fun. We build meaningfully, we think bigger, and we always advance. Our diverse range of customers and services make every day different. We always look at things from the customer s point of view. Our values are know your craft, know your colleagues, know your customers and know how to connect. At North, we know and value the power of connecting people, skills and technologies in new and exciting ways About the Role: The Programme Manager will oversee the delivery of complex, multi-disciplinary programmes within the IT and electronic security domain. This role will ensure strategic alignment across projects involving security technologies, IT infrastructure, and integrated security systems. The postholder will provide strong leadership, structured governance, and deep programme management expertise while working closely with technical, operational, and executive stakeholders. Key Responsibilities Programme Leadership & Strategy: Develop and lead programmes focused on IT and electronic security solutions, including access control, CCTV, intrusion detection, networking, and integrated platforms. Define programme vision, objectives, architecture, and success criteria aligned with organisational goals and customer requirements. Translate high-level strategy into an actionable roadmap covering technology, processes, and operational readiness. Governance & Delivery Management: Establish and maintain programme governance frameworks, ensuring compliance with industry standards and security protocols. Oversee planning, scheduling, budgeting, and resource allocation across multiple, concurrent projects. Ensure delivery quality and performance by implementing robust controls, metrics, and reporting mechanisms. Drive standardisation and continuous improvement in programme and project delivery methodologies. Technical & Domain Engagement: Work with security, and IT teams to ensure technical requirements, architecture, and system integrations are clearly defined and aligned. Understand and anticipate emerging trends in electronic security, cybersecurity, and IT infrastructure. Ensure interoperability, resilience, and compliance with relevant security standards and regulations. Stakeholder & Customer Management: Engage senior stakeholders, clients, and partners to ensure alignment, manage expectations, and drive strategic outcomes. Communicate programme progress, risks, and decisions clearly at executive and operational levels. Manage commercial relationships, including vendors, integrators, and technical service providers. Risk, Issue, and Change Management: Identify, assess, and mitigate programme-level risks, especially those related to security, technology, compliance, and integration. Lead structured change management to ensure successful adoption of new technologies, systems, and operational models. Maintain secure, auditable documentation across the programme lifecycle. Benefits & Outcomes Management: Define measurable programme benefits across security performance, technology improvement, and operational efficiency. Ensure benefits realisation is tracked, reported, and embedded into business operations. Conduct programme reviews and drive improvements for future initiatives. Leadership & Team Management: Lead and mentor project managers, technical leads, and cross-functional teams across IT and security domains. Foster a high-performing culture based on collaboration, accountability, and continuous learning. Promote strong programme discipline, stakeholder engagement, and delivery excellence across the organisation. Skills & Qualifications Essential: Extensive experience delivering large-scale IT and/or electronic security programmes at a senior level. Strong understanding of electronic security technologies (CCTV, access control, alarms, VMS, analytics), IT networking, and systems integration. Proven ability to manage multi-million-pound budgets, complex risk profiles, and cross-functional teams. Expert knowledge of programme management frameworks (MSP, PMP, PRINCE2). Exceptional communication, leadership, and stakeholder management skills. Strong commercial, contractual, and supplier management experience. Desirable: Certifications in security or IT disciplines. Experience in high-security, critical infrastructure, defence, or enterprise-scale environments. Understanding of cybersecurity principles and compliance frameworks. Personal Attributes: Strategic thinker with a pragmatic, delivery-focused mindset. Strong technical aptitude with the ability to bridge business and security/IT domains. Capable of influencing at all organisational levels, including executive leadership.Highly organised, resilient, and proactive under pressure. Collaborative leader committed to excellence and innovation.
Jan 07, 2026
Full time
Programme Manager IT & Electronic Security Overview: North builds stronger networks and creates smarter places. Our intelligent technology solutions and robust network infrastructures transform the way people, places, and organisations work. And we focus our expertise on working in three specialist sectors: public services, enterprise & data centres, and defence & justice. Our people are industrious and inventive. We collaborate closely with our clients to understand their unique needs and challenges and take pride in delivering impactful solutions that make their environments better connected, simpler to manage, safer to be in, and more efficient to run. The work we do at North is pioneering and fun. We build meaningfully, we think bigger, and we always advance. Our diverse range of customers and services make every day different. We always look at things from the customer s point of view. Our values are know your craft, know your colleagues, know your customers and know how to connect. At North, we know and value the power of connecting people, skills and technologies in new and exciting ways About the Role: The Programme Manager will oversee the delivery of complex, multi-disciplinary programmes within the IT and electronic security domain. This role will ensure strategic alignment across projects involving security technologies, IT infrastructure, and integrated security systems. The postholder will provide strong leadership, structured governance, and deep programme management expertise while working closely with technical, operational, and executive stakeholders. Key Responsibilities Programme Leadership & Strategy: Develop and lead programmes focused on IT and electronic security solutions, including access control, CCTV, intrusion detection, networking, and integrated platforms. Define programme vision, objectives, architecture, and success criteria aligned with organisational goals and customer requirements. Translate high-level strategy into an actionable roadmap covering technology, processes, and operational readiness. Governance & Delivery Management: Establish and maintain programme governance frameworks, ensuring compliance with industry standards and security protocols. Oversee planning, scheduling, budgeting, and resource allocation across multiple, concurrent projects. Ensure delivery quality and performance by implementing robust controls, metrics, and reporting mechanisms. Drive standardisation and continuous improvement in programme and project delivery methodologies. Technical & Domain Engagement: Work with security, and IT teams to ensure technical requirements, architecture, and system integrations are clearly defined and aligned. Understand and anticipate emerging trends in electronic security, cybersecurity, and IT infrastructure. Ensure interoperability, resilience, and compliance with relevant security standards and regulations. Stakeholder & Customer Management: Engage senior stakeholders, clients, and partners to ensure alignment, manage expectations, and drive strategic outcomes. Communicate programme progress, risks, and decisions clearly at executive and operational levels. Manage commercial relationships, including vendors, integrators, and technical service providers. Risk, Issue, and Change Management: Identify, assess, and mitigate programme-level risks, especially those related to security, technology, compliance, and integration. Lead structured change management to ensure successful adoption of new technologies, systems, and operational models. Maintain secure, auditable documentation across the programme lifecycle. Benefits & Outcomes Management: Define measurable programme benefits across security performance, technology improvement, and operational efficiency. Ensure benefits realisation is tracked, reported, and embedded into business operations. Conduct programme reviews and drive improvements for future initiatives. Leadership & Team Management: Lead and mentor project managers, technical leads, and cross-functional teams across IT and security domains. Foster a high-performing culture based on collaboration, accountability, and continuous learning. Promote strong programme discipline, stakeholder engagement, and delivery excellence across the organisation. Skills & Qualifications Essential: Extensive experience delivering large-scale IT and/or electronic security programmes at a senior level. Strong understanding of electronic security technologies (CCTV, access control, alarms, VMS, analytics), IT networking, and systems integration. Proven ability to manage multi-million-pound budgets, complex risk profiles, and cross-functional teams. Expert knowledge of programme management frameworks (MSP, PMP, PRINCE2). Exceptional communication, leadership, and stakeholder management skills. Strong commercial, contractual, and supplier management experience. Desirable: Certifications in security or IT disciplines. Experience in high-security, critical infrastructure, defence, or enterprise-scale environments. Understanding of cybersecurity principles and compliance frameworks. Personal Attributes: Strategic thinker with a pragmatic, delivery-focused mindset. Strong technical aptitude with the ability to bridge business and security/IT domains. Capable of influencing at all organisational levels, including executive leadership.Highly organised, resilient, and proactive under pressure. Collaborative leader committed to excellence and innovation.
Risk Manager - Customer Operations
Capital One UK Long Eaton, Derbyshire
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 07, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Engineering Manager (OHL)
Morgan Sindall Group Plc City, Birmingham
Talented people are the key to our success. Would you like to work for an inclusive and collaborative company which is also one of the most successful within the UK infrastructure industry? We are looking for a motivated and ambitious Engineering Manager to join our team on the GGP Framework, supporting the delivery of a range of exciting schemes. This is a fantastic opportunity for someone who is keen to further develop their skills and take on increasing levels of responsibility. Role Responsibilities Contribute to all engineering activities during pre-contract and delivery stages. Identify and allocate resources for temporary works and other engineering aspects with operations directors. Serve as the main point of contact for customers, managing relationships and ensuring satisfaction. Ensure staff records, training, and competency are maintained and up to date. Implement health, safety, environment, and quality requirements tailored to each customer and contract. Manage relationships with consulting engineers and in-house teams, overseeing design agreements and management activities. Assist the pre-contract director in securing design resources for future bids. Foster a culture of innovation, continuous improvement, and knowledge sharing within the infrastructure business unit. Ensure compliance with CDM regulations. Support pre-contract activities, including tender reviews, interviews, briefings, and presentations to customers and consultants. Aid bid managers in producing high-quality submissions. Support operations directors in mobilising new contracts, including setting up health and safety, quality, and environmental plans. Conduct audits and produce reports to ensure quality and environmental compliance. Oversee the engineering administration manager to maintain and update compliance records, including training. Collaborate with other business units to share best practices and lessons learned. Assist operations directors with understanding and complying with relevant legislation. Represent the company in industry forums as agreed with the managing director. Skills, Experience and Qualifications Minimum 5 years of experience working on overhead lines (OHL) Electrical engineering qualifications such as BEng or MEng Ideally chartered status with the Institution of Engineering and Technology (IET) What is in it for you? Below is a selection of benefits that are available to you at Morgan Sindall Infrastructure. Generous holiday entitlement with the option to buy five days. Flexible and adaptable working Family friendly policies and work/life approach Mentoring programmes and continuous learning support Contributory pension scheme Recognition scheme and long service awards Car scheme and Private Medical Insurance (if applicable to role) We also provide the option to participate in our share-save scheme; discounts including cycle to work and gym membership; a support and advice service for colleagues and their families, and more. About the Energy Business Unit We have extensive experience in upgrading and replacing energy networks, delivering asset management for major UK energy companies and network operators. Our transmission and distribution services involve the upgrading and replacement of electricity assets both above and below ground. Within the electricity sector we install and maintain assets, including excavation, laying, and jointing of cables, (fluid filled and XLPe), substations and overhead line, new build, repair, and refurbishment services. We have an exciting opportunity for you to join our team where you will have the opportunity to progress in your career. We are looking for people who share our passion on delivering great customer service whilst also being able to work within an enjoyable and hardworking team environment. Talented people are the key to our success, so if this sounds like you, apply now. Morgan Sindall is an equal opportunities employer and has been accredited with the Positive About Disabled People 'Two Ticks' accreditation. We are also an Investors in People company. Morgan Sindall is unable to employ anyone who does not have the legal right to live and work in the UK.
Jan 07, 2026
Full time
Talented people are the key to our success. Would you like to work for an inclusive and collaborative company which is also one of the most successful within the UK infrastructure industry? We are looking for a motivated and ambitious Engineering Manager to join our team on the GGP Framework, supporting the delivery of a range of exciting schemes. This is a fantastic opportunity for someone who is keen to further develop their skills and take on increasing levels of responsibility. Role Responsibilities Contribute to all engineering activities during pre-contract and delivery stages. Identify and allocate resources for temporary works and other engineering aspects with operations directors. Serve as the main point of contact for customers, managing relationships and ensuring satisfaction. Ensure staff records, training, and competency are maintained and up to date. Implement health, safety, environment, and quality requirements tailored to each customer and contract. Manage relationships with consulting engineers and in-house teams, overseeing design agreements and management activities. Assist the pre-contract director in securing design resources for future bids. Foster a culture of innovation, continuous improvement, and knowledge sharing within the infrastructure business unit. Ensure compliance with CDM regulations. Support pre-contract activities, including tender reviews, interviews, briefings, and presentations to customers and consultants. Aid bid managers in producing high-quality submissions. Support operations directors in mobilising new contracts, including setting up health and safety, quality, and environmental plans. Conduct audits and produce reports to ensure quality and environmental compliance. Oversee the engineering administration manager to maintain and update compliance records, including training. Collaborate with other business units to share best practices and lessons learned. Assist operations directors with understanding and complying with relevant legislation. Represent the company in industry forums as agreed with the managing director. Skills, Experience and Qualifications Minimum 5 years of experience working on overhead lines (OHL) Electrical engineering qualifications such as BEng or MEng Ideally chartered status with the Institution of Engineering and Technology (IET) What is in it for you? Below is a selection of benefits that are available to you at Morgan Sindall Infrastructure. Generous holiday entitlement with the option to buy five days. Flexible and adaptable working Family friendly policies and work/life approach Mentoring programmes and continuous learning support Contributory pension scheme Recognition scheme and long service awards Car scheme and Private Medical Insurance (if applicable to role) We also provide the option to participate in our share-save scheme; discounts including cycle to work and gym membership; a support and advice service for colleagues and their families, and more. About the Energy Business Unit We have extensive experience in upgrading and replacing energy networks, delivering asset management for major UK energy companies and network operators. Our transmission and distribution services involve the upgrading and replacement of electricity assets both above and below ground. Within the electricity sector we install and maintain assets, including excavation, laying, and jointing of cables, (fluid filled and XLPe), substations and overhead line, new build, repair, and refurbishment services. We have an exciting opportunity for you to join our team where you will have the opportunity to progress in your career. We are looking for people who share our passion on delivering great customer service whilst also being able to work within an enjoyable and hardworking team environment. Talented people are the key to our success, so if this sounds like you, apply now. Morgan Sindall is an equal opportunities employer and has been accredited with the Positive About Disabled People 'Two Ticks' accreditation. We are also an Investors in People company. Morgan Sindall is unable to employ anyone who does not have the legal right to live and work in the UK.
Risk Manager - Customer Operations
Capital One UK Ilkeston, Derbyshire
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 07, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Risk Manager - Customer Operations
Capital One UK Severn Beach, Gloucestershire
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 07, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Senior Manager, Construction, Europe / UK
Industrious City, London
Senior Manager, Construction, Europe / UK London About the Company Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. Everything we do comes down to creating great days for teams of all sizes and stages, including our own. We believe what makes a great day at work is the people on your team, and the problems you get to solve together. We're looking for people who love thinking outside the box and thrive in a truly collaborative setting. As teammates, we encourage new ideas and toast every win. We're excited about having a meaningful impact on people's workplace experience. Great days also start when everyone can be their authentic self at work. Diversity of backgrounds, thoughts, and ideas is critical to our success in delivering great workplace experiences, both for our members and for each other. Industrious is committed to creating an inclusive, respectful environment that embraces your individuality and quirkiness. You are valued for who YOU are. We celebrate our people as individuals who can accomplish great things when we work together as one team. About the Role As a Senior Manager of Construction at Industrious, you will be responsible for leading our UK and European growth, overseeing a team and a portfolio of projects. You will play a critical role in managing and executing the development of high-end commercial interior projects from conception through construction and closeout. You will be accountable for the full project lifecycle, including budgeting, scheduling, design coordination, procurement, and delivery. You will also support departmental strategy and planning, manage and develop vendor relationships, and lead a team of Project Managers. You will be expected to demonstrate strong financial acumen, with proven expertise in compiling, managing, and reporting on project budgets at both portfolio and individual project level. As a senior leader within the team, you will work closely with cross-functional partners such as Design, Sales, Facilities, Real Estate, and Unit Operations to execute projects and develop strategies that improve our internal processes. Your work will be critical to providing a productive, high-quality, and more connected workplace experience for businesses around the world. We are looking for a seasoned Senior Project Manager with strong interior architectural knowledge, construction management expertise, leadership experience, and a proven track record of delivering high-end commercial interiors on time and on budget. The ideal candidate will have at least 3-5 years in a senior project management role within construction or building design. This position reports directly to the Director of Construction and will be based in London, with travel required across Europe and the UK. Responsibilities Project Delivery Execute multiple projects simultaneously across various European markets. Deliver high-quality projects on time and on budget, maintaining accountability for cost performance at every stage of delivery. Lead the preparation of detailed project budgets, cost plans, and financial forecasts, ensuring alignment with approved targets and early identification of potential variances. Manage all phases of projects, including project kick-off, scheduling, design and construction administration, budgeting, and coordination of all internal and external resources. Negotiate contracts and fees, coordinate bidding processes, solicit and level project cost estimates, and lead value engineering exercises. Lead project team meetings and oversee all project communications, including schedules, budgets, meeting minutes, RFIs, submittals, invoices, change orders, punch lists, and all construction documentation. Develop and maintain project tracking tools and logs such as flow charts, trackers, checklists, SOPs, and templates. Work closely with the Design team to ensure that design intent is maintained through to completion. Collaborate with Real Estate and Legal to identify and manage risks and opportunities related to delivery conditions, financial reconciliation, vendor management, schedule, and budget prior to executing agreements or leases. Partner with Landlord teams throughout the delivery process, setting clear expectations and aligning deliverables at key milestones. Manage a team of Project Managers, overseeing their projects, priorities, and professional development. Establish clear cost management processes across the team, ensuring consistent reporting, financial tracking, and value engineering practices across all projects. Take ownership of developing and maintaining key cross-functional relationships, driving outcomes and ensuring alignment across Design, Facilities, Legal, and Real Estate. Manage overall quality, financial, and schedule performance of your own projects and those of your team. Develop and implement project delivery methods that prioritise speed to market and cost-effective solutions to enable network growth. Build and maintain a strong Pre-Construction process for EU/UK projects, including due diligence, estimating capabilities, and GC partnerships. Establish a multi-country GC and procurement strategy to support the company's growth objectives. Collaborate regularly with the Senior Director of Construction to track performance, progress, and achievement of key business objectives. Track, coach, and motivate direct reports to ensure exceptional project outcomes. Anticipate risks, develop mitigation strategies, and ensure contingencies are in place. Identify opportunities to improve team efficiency, workflows, and processes to increase delivery speed and consistency. Requirements Minimum 10 years' professional experience managing commercial interior, retail, or hospitality construction projects from concept to completion. At least 3 years' experience managing a team, including direct reports. Proven expertise in compiling and managing construction budgets, cost plans, and financial forecasts, with a demonstrated ability to deliver complex projects within strict financial parameters. Significant experience tracking holistic project financials including estimating, contract negotiation, bid packages, cost reports, and final reconciliation. Experience delivering projects across multiple European countries, navigating local regulations, BREEAM/WELL certification requirements, and multilingual teams. Demonstrated ability to hire, lead, and inspire direct reports to deliver exceptional results, ideally including remote management. Highly effective communicator and presenter, extremely organised, and reliable. Ability to multitask, prioritise, and make sound decisions under tight deadlines with minimal supervision. Experience designing and implementing cross-functional frameworks for continuous improvement. Excellent knowledge of construction methods, MEP systems, and architectural coordination. Proven ability to establish and maintain strong relationships with consultants, contractors, and vendors. Degree in Construction Management, Architecture, or Engineering from an accredited institution preferred. Proficient in Microsoft Office, Excel, Project, Smartsheet, Procore, and Adobe Suite. Comfortable engaging in a virtual environment with a distributed, multi-country team. Commitment to modelling Industrious values of integrity, teamwork, and ownership day to day. Compensation The annual base compensation for this role ranges from £70,000 - £80,000. The successful candidate's actual base compensation will be based upon a variety of factors, including but not limited to work experience, job-related knowledge, skills, and professional qualifications. You will also be eligible for up to 12.5% of base salary in performance-related bonus pay. Base and bonus compensation are just two components of Industrious' total compensation package that may be available to employees. Other great employee perks and benefits include private healthcare, pension, generous paid time off, professional development grants, Employee Assistance Programme, and many other benefits, subject to applicable eligibility criteria and company policies. Interested in building your career at Industrious? Get future opportunities sent straight to your email.
Jan 07, 2026
Full time
Senior Manager, Construction, Europe / UK London About the Company Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. Everything we do comes down to creating great days for teams of all sizes and stages, including our own. We believe what makes a great day at work is the people on your team, and the problems you get to solve together. We're looking for people who love thinking outside the box and thrive in a truly collaborative setting. As teammates, we encourage new ideas and toast every win. We're excited about having a meaningful impact on people's workplace experience. Great days also start when everyone can be their authentic self at work. Diversity of backgrounds, thoughts, and ideas is critical to our success in delivering great workplace experiences, both for our members and for each other. Industrious is committed to creating an inclusive, respectful environment that embraces your individuality and quirkiness. You are valued for who YOU are. We celebrate our people as individuals who can accomplish great things when we work together as one team. About the Role As a Senior Manager of Construction at Industrious, you will be responsible for leading our UK and European growth, overseeing a team and a portfolio of projects. You will play a critical role in managing and executing the development of high-end commercial interior projects from conception through construction and closeout. You will be accountable for the full project lifecycle, including budgeting, scheduling, design coordination, procurement, and delivery. You will also support departmental strategy and planning, manage and develop vendor relationships, and lead a team of Project Managers. You will be expected to demonstrate strong financial acumen, with proven expertise in compiling, managing, and reporting on project budgets at both portfolio and individual project level. As a senior leader within the team, you will work closely with cross-functional partners such as Design, Sales, Facilities, Real Estate, and Unit Operations to execute projects and develop strategies that improve our internal processes. Your work will be critical to providing a productive, high-quality, and more connected workplace experience for businesses around the world. We are looking for a seasoned Senior Project Manager with strong interior architectural knowledge, construction management expertise, leadership experience, and a proven track record of delivering high-end commercial interiors on time and on budget. The ideal candidate will have at least 3-5 years in a senior project management role within construction or building design. This position reports directly to the Director of Construction and will be based in London, with travel required across Europe and the UK. Responsibilities Project Delivery Execute multiple projects simultaneously across various European markets. Deliver high-quality projects on time and on budget, maintaining accountability for cost performance at every stage of delivery. Lead the preparation of detailed project budgets, cost plans, and financial forecasts, ensuring alignment with approved targets and early identification of potential variances. Manage all phases of projects, including project kick-off, scheduling, design and construction administration, budgeting, and coordination of all internal and external resources. Negotiate contracts and fees, coordinate bidding processes, solicit and level project cost estimates, and lead value engineering exercises. Lead project team meetings and oversee all project communications, including schedules, budgets, meeting minutes, RFIs, submittals, invoices, change orders, punch lists, and all construction documentation. Develop and maintain project tracking tools and logs such as flow charts, trackers, checklists, SOPs, and templates. Work closely with the Design team to ensure that design intent is maintained through to completion. Collaborate with Real Estate and Legal to identify and manage risks and opportunities related to delivery conditions, financial reconciliation, vendor management, schedule, and budget prior to executing agreements or leases. Partner with Landlord teams throughout the delivery process, setting clear expectations and aligning deliverables at key milestones. Manage a team of Project Managers, overseeing their projects, priorities, and professional development. Establish clear cost management processes across the team, ensuring consistent reporting, financial tracking, and value engineering practices across all projects. Take ownership of developing and maintaining key cross-functional relationships, driving outcomes and ensuring alignment across Design, Facilities, Legal, and Real Estate. Manage overall quality, financial, and schedule performance of your own projects and those of your team. Develop and implement project delivery methods that prioritise speed to market and cost-effective solutions to enable network growth. Build and maintain a strong Pre-Construction process for EU/UK projects, including due diligence, estimating capabilities, and GC partnerships. Establish a multi-country GC and procurement strategy to support the company's growth objectives. Collaborate regularly with the Senior Director of Construction to track performance, progress, and achievement of key business objectives. Track, coach, and motivate direct reports to ensure exceptional project outcomes. Anticipate risks, develop mitigation strategies, and ensure contingencies are in place. Identify opportunities to improve team efficiency, workflows, and processes to increase delivery speed and consistency. Requirements Minimum 10 years' professional experience managing commercial interior, retail, or hospitality construction projects from concept to completion. At least 3 years' experience managing a team, including direct reports. Proven expertise in compiling and managing construction budgets, cost plans, and financial forecasts, with a demonstrated ability to deliver complex projects within strict financial parameters. Significant experience tracking holistic project financials including estimating, contract negotiation, bid packages, cost reports, and final reconciliation. Experience delivering projects across multiple European countries, navigating local regulations, BREEAM/WELL certification requirements, and multilingual teams. Demonstrated ability to hire, lead, and inspire direct reports to deliver exceptional results, ideally including remote management. Highly effective communicator and presenter, extremely organised, and reliable. Ability to multitask, prioritise, and make sound decisions under tight deadlines with minimal supervision. Experience designing and implementing cross-functional frameworks for continuous improvement. Excellent knowledge of construction methods, MEP systems, and architectural coordination. Proven ability to establish and maintain strong relationships with consultants, contractors, and vendors. Degree in Construction Management, Architecture, or Engineering from an accredited institution preferred. Proficient in Microsoft Office, Excel, Project, Smartsheet, Procore, and Adobe Suite. Comfortable engaging in a virtual environment with a distributed, multi-country team. Commitment to modelling Industrious values of integrity, teamwork, and ownership day to day. Compensation The annual base compensation for this role ranges from £70,000 - £80,000. The successful candidate's actual base compensation will be based upon a variety of factors, including but not limited to work experience, job-related knowledge, skills, and professional qualifications. You will also be eligible for up to 12.5% of base salary in performance-related bonus pay. Base and bonus compensation are just two components of Industrious' total compensation package that may be available to employees. Other great employee perks and benefits include private healthcare, pension, generous paid time off, professional development grants, Employee Assistance Programme, and many other benefits, subject to applicable eligibility criteria and company policies. Interested in building your career at Industrious? 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Akkodis
DevOps Engineer
Akkodis
DevOps Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced DevOps Engineer to join their leading cloud services team. Please note this is a hybrid role where you will be required to attend the office 2 days a week. The Role As ta DevOps Engineer you will be responsible for designing, building, and maintaining the infrastructure that powers our clients' cutting-edge platforms. In this role, you will be instrumental in automating the development pipeline and ensuring the reliability, scalability, and security of services within telecommunications and a managed service provider (MSP) environment. The Responsibilities * CI/CD Pipeline Management: Design, implement, and manage continuous integration and continuous delivery (CI/CD) pipelines for all platforms, enabling rapid and reliable software releases. * Infrastructure as Code (IaC): Develop and maintain cloud and on-premise infrastructure using IaC principles with tools like Terraform and Ansible. * Containerization & Orchestration: Manage and scale containerized applications, ensuring high availability and efficient resource utilization in a multi-tenant environment. * Automation & Scripting: Automate manual processes related to deployment, monitoring, and operations using Scripting languages such as Python, Bash, or Go. * Monitoring & Logging: Implement and manage robust monitoring, logging, and alerting solutions (eg, Prometheus, Grafana, ELK Stack) to proactively identify and resolve system issues. * Collaboration: Work closely with software developers, network engineers, and product managers to troubleshoot issues and optimize performance * Security: Integrate security best practices (DevSecOps) into the development life cycle, including vulnerability scanning, static code analysis, and compliance checks. The Requirements * Hands-on experience in a DevOps, SRE, or similar role. * Strong proficiency with at least one major cloud provider (AWS, Azure, or GCP). * In-depth knowledge of container orchestration. * Demonstrable experience with CI/CD tools like Jenkins, GitHub Actions, or Azure DevOps. * Expertise in using tools like Terraform or Ansible. * Proficiency in a Scripting language such as Python or Bash. * Solid understanding of networking principles (TCP/IP, DNS, HTTP/S, Firewalls If you are looking for an exciting new challenge to play a pivotal part in a market leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Jan 07, 2026
Full time
DevOps Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced DevOps Engineer to join their leading cloud services team. Please note this is a hybrid role where you will be required to attend the office 2 days a week. The Role As ta DevOps Engineer you will be responsible for designing, building, and maintaining the infrastructure that powers our clients' cutting-edge platforms. In this role, you will be instrumental in automating the development pipeline and ensuring the reliability, scalability, and security of services within telecommunications and a managed service provider (MSP) environment. The Responsibilities * CI/CD Pipeline Management: Design, implement, and manage continuous integration and continuous delivery (CI/CD) pipelines for all platforms, enabling rapid and reliable software releases. * Infrastructure as Code (IaC): Develop and maintain cloud and on-premise infrastructure using IaC principles with tools like Terraform and Ansible. * Containerization & Orchestration: Manage and scale containerized applications, ensuring high availability and efficient resource utilization in a multi-tenant environment. * Automation & Scripting: Automate manual processes related to deployment, monitoring, and operations using Scripting languages such as Python, Bash, or Go. * Monitoring & Logging: Implement and manage robust monitoring, logging, and alerting solutions (eg, Prometheus, Grafana, ELK Stack) to proactively identify and resolve system issues. * Collaboration: Work closely with software developers, network engineers, and product managers to troubleshoot issues and optimize performance * Security: Integrate security best practices (DevSecOps) into the development life cycle, including vulnerability scanning, static code analysis, and compliance checks. The Requirements * Hands-on experience in a DevOps, SRE, or similar role. * Strong proficiency with at least one major cloud provider (AWS, Azure, or GCP). * In-depth knowledge of container orchestration. * Demonstrable experience with CI/CD tools like Jenkins, GitHub Actions, or Azure DevOps. * Expertise in using tools like Terraform or Ansible. * Proficiency in a Scripting language such as Python or Bash. * Solid understanding of networking principles (TCP/IP, DNS, HTTP/S, Firewalls If you are looking for an exciting new challenge to play a pivotal part in a market leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

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