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commercial property manager
Commercial Property Manager - Multi-Tenant Assets (NW)
The Wohl Enterprise Hub City, Manchester
A property and asset management company based in Manchester is seeking a Commercial Property Manager to oversee the management of multi-let office buildings. The role includes responsibilities in facilities management, service charge administration, and ensuring health and safety compliance. The ideal candidate should have prior experience in commercial property management, strong financial skills, and proficiency in Microsoft Office. This position offers great opportunities for professional development within a close-knit team.
Jan 11, 2026
Full time
A property and asset management company based in Manchester is seeking a Commercial Property Manager to oversee the management of multi-let office buildings. The role includes responsibilities in facilities management, service charge administration, and ensuring health and safety compliance. The ideal candidate should have prior experience in commercial property management, strong financial skills, and proficiency in Microsoft Office. This position offers great opportunities for professional development within a close-knit team.
Talent Staffing
Property Block Manager
Talent Staffing Croydon, London
Our client have a large portfolio of mainly residential property within their portfolio and are seeking an experienced Block Manager to work from their Regional office based in Croydon Position: Block Manager RESPONSIBILITIES & DUTIES: To assist the Management Team with the efficient and effective management of a designated property portfolio comprising of residential and mixed use properties, to include but not limited to the following tasks: CLIENT CARE • To follow and adhere to the Group s policies and procedures at all times. • To prepare reports for the Board (Major Works, Property Inspections, H&S Reports, schedules of information etc.) • To put forward recommendations and obtain instructions (from Team Leader (Estate), Residential Management Executive and Regional Control) on matters concerning the effective management of the managed portfolio. • To manage/ prioritise risks and liabilities. • To avoid conflicts of interest at all times. • To maintain good Landlord and Tenant relationships by providing a high-quality service to all tenants and leaseholders of the Group. • To obtain value for money for the Group and act in a commercially focused manner. • To work with Colleagues and external consultants to ensure that the Group s interests are preserved. DAY TO DAY MANAGEMENT • Understand the various types of interest/ tenures that the Group holds and its obligations in respect of each (Freehold, Head lease, Lessee, Leaseback, Tenant). • Liaise with leaseholders, tenants, residents associations through general correspondence, emails, letters, newsletters, circulars, in a prompt and professional manner. • Prepare Tenant Handbooks in accordance with the Groups policies and procedures. • Attend residents meetings as required. • Read and interpret leases to ensure that the portfolio is managed in accordance with the provisions of the lease. • Manage site staff (caretakers, porters), taking advice from Group Resources where necessary. • Maintain Property Records in accordance with the Group s policies and procedures. • Utilise the Group s Property Management Systems (Horizon) to run reports, input data, raise purchase orders, approve invoices etc. • Deal with Insurance Claims in accordance with the Group s procedures. • Undertake routine Property Inspections in accordance with the Group s procedures and identify any building defects/ maintenance issues and dealing with these accordingly. MAINTENANCE • Deal with maintenance issues, both reactive and planned, to ensure that the Group does not find itself in breach of its repairing obligations. • Manage Contractors to ensure that works are carried out in a proper and workmanlike manner and at a reasonable cost. • Set up Service Level Agreements (e.g. cleaning, gardening contracts) and monitor these to ensure that the contractual standard is being met. • Specify minor works and obtain comparative quotes. • Liaise with the Area Building Surveyor regarding any complex building maintenance issues. • Audit/ spot check works before signing off invoices for payment. QUALIFYING WORKS & LONG TERM AGREEMENTS • Work with the Regional Surveyor to identify and implement 'major works projects. • Budget for 'major works through the service charge or reserve fund, ensuring that leaseholders are given advance warning of any significant increases as a result of planned works. • Prepare reports for Major Works Committee and once instructed, prepare Section 20 Consultation notices for solicitors approval and, once approved, consult with leaseholders and liaise with them throughout the course of the works. FINANCIAL • Prepare Service Charge Budgets in a timely fashion and monitor expenditure, throughout the course of the financial year, to ensure it is within budget. • Set Reserve Funds to ensure that major works can be undertaken, as planned and without significant increases for leaseholders or the group where tenders need to be re-invited. • Assist with the preparation of end of year accounts and answer expenditure queries from external auditors, accounts and leaseholders. SKILLS & EXPERIENCE • Sound working knowledge of Landlord and Tenant legislation, H&S legislation, RICS and ARMA guidelines and other best practices applicable to residential and mixed use property management. • Excellent verbal communication skills • Excellent written communication skills • Excellent organisational and time management skills, • Ability to multi-task and work well under pressure • Good IT skills and proficient in Outlook, MS Word, Excel, Knowledge of HORIZON/ QUBE an advantage. • Good team player • A commitment to providing high levels of service at all times ENTRY • Minimum 2 years experience in a similar role • Ideally Degree level, minimum A-levels grades A-C • AIRPM, MIRPM, AssocRICS HOURS & ENVIROMENT • Office Hours 9.15am to 5.30pm, Monday to Friday. Must be prepared to work longer hours where required i.e. to attend occasional evening meetings. Car driver and car owner required (generous mileage allownace)
Jan 10, 2026
Full time
Our client have a large portfolio of mainly residential property within their portfolio and are seeking an experienced Block Manager to work from their Regional office based in Croydon Position: Block Manager RESPONSIBILITIES & DUTIES: To assist the Management Team with the efficient and effective management of a designated property portfolio comprising of residential and mixed use properties, to include but not limited to the following tasks: CLIENT CARE • To follow and adhere to the Group s policies and procedures at all times. • To prepare reports for the Board (Major Works, Property Inspections, H&S Reports, schedules of information etc.) • To put forward recommendations and obtain instructions (from Team Leader (Estate), Residential Management Executive and Regional Control) on matters concerning the effective management of the managed portfolio. • To manage/ prioritise risks and liabilities. • To avoid conflicts of interest at all times. • To maintain good Landlord and Tenant relationships by providing a high-quality service to all tenants and leaseholders of the Group. • To obtain value for money for the Group and act in a commercially focused manner. • To work with Colleagues and external consultants to ensure that the Group s interests are preserved. DAY TO DAY MANAGEMENT • Understand the various types of interest/ tenures that the Group holds and its obligations in respect of each (Freehold, Head lease, Lessee, Leaseback, Tenant). • Liaise with leaseholders, tenants, residents associations through general correspondence, emails, letters, newsletters, circulars, in a prompt and professional manner. • Prepare Tenant Handbooks in accordance with the Groups policies and procedures. • Attend residents meetings as required. • Read and interpret leases to ensure that the portfolio is managed in accordance with the provisions of the lease. • Manage site staff (caretakers, porters), taking advice from Group Resources where necessary. • Maintain Property Records in accordance with the Group s policies and procedures. • Utilise the Group s Property Management Systems (Horizon) to run reports, input data, raise purchase orders, approve invoices etc. • Deal with Insurance Claims in accordance with the Group s procedures. • Undertake routine Property Inspections in accordance with the Group s procedures and identify any building defects/ maintenance issues and dealing with these accordingly. MAINTENANCE • Deal with maintenance issues, both reactive and planned, to ensure that the Group does not find itself in breach of its repairing obligations. • Manage Contractors to ensure that works are carried out in a proper and workmanlike manner and at a reasonable cost. • Set up Service Level Agreements (e.g. cleaning, gardening contracts) and monitor these to ensure that the contractual standard is being met. • Specify minor works and obtain comparative quotes. • Liaise with the Area Building Surveyor regarding any complex building maintenance issues. • Audit/ spot check works before signing off invoices for payment. QUALIFYING WORKS & LONG TERM AGREEMENTS • Work with the Regional Surveyor to identify and implement 'major works projects. • Budget for 'major works through the service charge or reserve fund, ensuring that leaseholders are given advance warning of any significant increases as a result of planned works. • Prepare reports for Major Works Committee and once instructed, prepare Section 20 Consultation notices for solicitors approval and, once approved, consult with leaseholders and liaise with them throughout the course of the works. FINANCIAL • Prepare Service Charge Budgets in a timely fashion and monitor expenditure, throughout the course of the financial year, to ensure it is within budget. • Set Reserve Funds to ensure that major works can be undertaken, as planned and without significant increases for leaseholders or the group where tenders need to be re-invited. • Assist with the preparation of end of year accounts and answer expenditure queries from external auditors, accounts and leaseholders. SKILLS & EXPERIENCE • Sound working knowledge of Landlord and Tenant legislation, H&S legislation, RICS and ARMA guidelines and other best practices applicable to residential and mixed use property management. • Excellent verbal communication skills • Excellent written communication skills • Excellent organisational and time management skills, • Ability to multi-task and work well under pressure • Good IT skills and proficient in Outlook, MS Word, Excel, Knowledge of HORIZON/ QUBE an advantage. • Good team player • A commitment to providing high levels of service at all times ENTRY • Minimum 2 years experience in a similar role • Ideally Degree level, minimum A-levels grades A-C • AIRPM, MIRPM, AssocRICS HOURS & ENVIROMENT • Office Hours 9.15am to 5.30pm, Monday to Friday. Must be prepared to work longer hours where required i.e. to attend occasional evening meetings. Car driver and car owner required (generous mileage allownace)
Teleperformance
WFM Director
Teleperformance Weston-super-mare, Somerset
OVERVIEW OF ROLE The Director for Central Planning is a key role in UKI Operations and is accountable leading a team to manage centralised control of costs and resources for Property, Assets, SPOC roles as well as producing direction and insight on the aggregated UKI capacity and demand forecast. The role holder reports into the SVP for Business Planning & Commercial Optimisation (BP&CO) The role is responsible for delivery of consolidated UKI analysis on FTE, Assets, Seats and SPOC roles and ensuring decisions are made to optimise cost and service. The role holder will support the annual budgeting process and work closely with commercial and finance teams to support alignment including technological advancements to improve accurate and reduce effort between WFM and Finance activities. The roleholder will support new client business requests from solutions teams and support on WFM/Telephony integration, migration and set-up as required acting as a SME for the region. The roleholder will support standards, best practice and technical projects on WFM across UKINESSA regions and run offshore support teams in SSA where appropriate as a service to UKI WFM. ROLE DYNAMICS Reports To: SVP BP&CP Base Location: UK or Ireland (with travel required to any TP location as necessary) Grade: TBC KEY RESPONSIBILITIES Produce a min 6 month UKI Capacity & Demand forecast and analysis. Lead regular UKI reviews on people, assets and property costs ensuring the right analysis and insights to balance cost, group targets and delivery of service commitments. Provide strong business partnering including analysis and guidance. Support Client and Solutions teams with New Biz demand sizing and solutions ensuring robust and commercially sound processes and inputs go into pricing. Develop a new fit for purpose tool for planning "TPS 2" including integration to the Commercial processes for P&L forecasts. Support the achievement of a Great Place to Work in UKI Operations. Create a high-performance working environment with engaged and high performing colleagues in both UK and Ireland. Support other UKINESSA regions on technical WFM matters including migrations, set-up, troubleshooting and configuration. Deliver an effective, low-cost delivery model for Planning Administration activity. Drive process efficiencies and improvements through automation, AI and a streamlined organisational design that takes best practices from WFM across TP Group. Support CEO and Client Teams on cost optimisation strategies as required. KPI's & OBJECTIVES (subject to change at direction of TP Leadership) FINANCE MANDATORY OBJECTIVES/KPI's UK & Ireland Sales & Margin Delivery vs Budget. Department SG&A Budget targets BUSINESS KPI's Team Gearing Ratio Improvement (£ spent per 1,000 FTEs) WFM Best certification & compliance rates. Group SPOC compliance. Stakeholder Sentiment Scores. Central Planning Accuracy & Savings, i.e. redeployment & transfer rates. Ensure favourable culture in own ROLE REQUIREMENTS Min 6 years experience running WFM teams at a senior manager level. Experience managing WFM across diverse large businesses. Experience overseeing WFM Implementations & Migrations Qualifications: University educated with BSc or equivalent qualification
Jan 10, 2026
Full time
OVERVIEW OF ROLE The Director for Central Planning is a key role in UKI Operations and is accountable leading a team to manage centralised control of costs and resources for Property, Assets, SPOC roles as well as producing direction and insight on the aggregated UKI capacity and demand forecast. The role holder reports into the SVP for Business Planning & Commercial Optimisation (BP&CO) The role is responsible for delivery of consolidated UKI analysis on FTE, Assets, Seats and SPOC roles and ensuring decisions are made to optimise cost and service. The role holder will support the annual budgeting process and work closely with commercial and finance teams to support alignment including technological advancements to improve accurate and reduce effort between WFM and Finance activities. The roleholder will support new client business requests from solutions teams and support on WFM/Telephony integration, migration and set-up as required acting as a SME for the region. The roleholder will support standards, best practice and technical projects on WFM across UKINESSA regions and run offshore support teams in SSA where appropriate as a service to UKI WFM. ROLE DYNAMICS Reports To: SVP BP&CP Base Location: UK or Ireland (with travel required to any TP location as necessary) Grade: TBC KEY RESPONSIBILITIES Produce a min 6 month UKI Capacity & Demand forecast and analysis. Lead regular UKI reviews on people, assets and property costs ensuring the right analysis and insights to balance cost, group targets and delivery of service commitments. Provide strong business partnering including analysis and guidance. Support Client and Solutions teams with New Biz demand sizing and solutions ensuring robust and commercially sound processes and inputs go into pricing. Develop a new fit for purpose tool for planning "TPS 2" including integration to the Commercial processes for P&L forecasts. Support the achievement of a Great Place to Work in UKI Operations. Create a high-performance working environment with engaged and high performing colleagues in both UK and Ireland. Support other UKINESSA regions on technical WFM matters including migrations, set-up, troubleshooting and configuration. Deliver an effective, low-cost delivery model for Planning Administration activity. Drive process efficiencies and improvements through automation, AI and a streamlined organisational design that takes best practices from WFM across TP Group. Support CEO and Client Teams on cost optimisation strategies as required. KPI's & OBJECTIVES (subject to change at direction of TP Leadership) FINANCE MANDATORY OBJECTIVES/KPI's UK & Ireland Sales & Margin Delivery vs Budget. Department SG&A Budget targets BUSINESS KPI's Team Gearing Ratio Improvement (£ spent per 1,000 FTEs) WFM Best certification & compliance rates. Group SPOC compliance. Stakeholder Sentiment Scores. Central Planning Accuracy & Savings, i.e. redeployment & transfer rates. Ensure favourable culture in own ROLE REQUIREMENTS Min 6 years experience running WFM teams at a senior manager level. Experience managing WFM across diverse large businesses. Experience overseeing WFM Implementations & Migrations Qualifications: University educated with BSc or equivalent qualification
Talent Staffing
Secretary/Administrator
Talent Staffing City, London
Are you interested in becoming an insurance or administration professional? Our client is offering an amazing opportunity to get into the world of Commercial Property Insurance. All you need is strong administration experience, good typing, an eye for detail, great communication skills to deal with Insurance companies and in house clients along with being keen to learn and a great attitude. You will be responsible for audio typing and once you get into the swing of it you will be given more responsibility for your own cases. To provide comprehensive Secretarial and Administrative Support to the Insurance Manager and their team, ensuring the efficiency and effectiveness of this busy department. 9 people within the Insurance department. To deal appropriately with all correspondence and telephone queries received from solicitors, insurance companies, tenants, etc.; To liaise with insurance companies and Area Offices ensuring that necessary actions are taken with regard to any insurance matters including underwriting, claims and subsidence; To maintain departmental records regarding holidays and other absences and to ensure the necessary forms and weekly returns are submitted to Personnel Department; To co-ordinate the ordering through the Group Resources Department for office equipment and requests for maintenance and repair; The role will start as a temp role asap but the idea is that the role goes permanent and becomes a long-term career move. Apply today for more information.
Jan 10, 2026
Full time
Are you interested in becoming an insurance or administration professional? Our client is offering an amazing opportunity to get into the world of Commercial Property Insurance. All you need is strong administration experience, good typing, an eye for detail, great communication skills to deal with Insurance companies and in house clients along with being keen to learn and a great attitude. You will be responsible for audio typing and once you get into the swing of it you will be given more responsibility for your own cases. To provide comprehensive Secretarial and Administrative Support to the Insurance Manager and their team, ensuring the efficiency and effectiveness of this busy department. 9 people within the Insurance department. To deal appropriately with all correspondence and telephone queries received from solicitors, insurance companies, tenants, etc.; To liaise with insurance companies and Area Offices ensuring that necessary actions are taken with regard to any insurance matters including underwriting, claims and subsidence; To maintain departmental records regarding holidays and other absences and to ensure the necessary forms and weekly returns are submitted to Personnel Department; To co-ordinate the ordering through the Group Resources Department for office equipment and requests for maintenance and repair; The role will start as a temp role asap but the idea is that the role goes permanent and becomes a long-term career move. Apply today for more information.
NG Bailey
Project Manager
NG Bailey Perth, Perth & Kinross
Project Manager Scotland - Central, Northern and Highlands Permanent Competitive + Car/Car Allowance + Flexible Benefits Summary An opportunity has opened for a Project Manager, within our SSE North Scotland business, to lead a number of small teams installing and constructing electrical power distribution and transmission systems from 11kV to 132kV in a manner that delivers safe, profitable, timely, high workmanship quality and fit for purpose networks for the customer and which promotes the company in a positive light at all times. While performing Project management of their own projects the Project Manager will provide supervision and direction to a number of staff as they provide the management, control and execution of a number of diverse electrical network projects running concurrently. These may include the installation of ground mounted and structure mounted power system components, cable systems, switchgear, transformers, busbars, relay panels and associated equipment in substations operating at up to 132KV. Some of the key deliverables in this role will include: Reporting to the Operations Manager, the project manager will lead multiple project managers and teams and execute duties in a professional manner to build team and customer confidence and thereby contributing to the promotion of Projects Business growth. First line problem solver. Provide the leadership, drive, discipline, and support of the Project Managers and the teams through direction, guidance, advice, support, commitment, effort and dedication as required to direct reports, other team members and customers. To work within all set procedures and to ensure Health and Safety is the most important element in this regard. Undertake the site supervisor role when required, in accordance with the CDM regulations as required - this may include the control of Customer appointed contractors and/or company appointed sub contract labour. Efficiently execute the project management role on a number of projects running concurrently while managing their team of Project Managers. Oversee the tasks and task types allocated to others in a diligent manner in pursuit of effective project delivery. Appraise direct reports regularly in order to develop them, increase skill range, knowledge base and performance in the process. Resource control. Undertake the organisation, control and deployment of materials/equipment/labour resources for upcoming works on a range of projects running concurrently. Good commercial awareness and completion of valuations against a set scope Keep safe and maintain all company property issued, ensure it is routinely PAT or calibration tested and bring to the company's attention any items that are not of a serviceable nature in a timely manner. Production of as built records, test results, updated drawings and reports for projects. What we're looking for : HNC/Degree in Electrical Engineering (and / or time served) Good operational knowledge of electrical power distribution systems. Site safety passport and/or experience of working on CDM sites. SSSTS OR SMSTS is desirable, not essential. Possession of SSE DNO authorisation to receive and cancel PTW (or alternative equivalent DNO authorisation i.e. SPEN, NPg, UKPN). For more information, please apply now with a full CV and salary expectations. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution 25 days holiday Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Jan 10, 2026
Full time
Project Manager Scotland - Central, Northern and Highlands Permanent Competitive + Car/Car Allowance + Flexible Benefits Summary An opportunity has opened for a Project Manager, within our SSE North Scotland business, to lead a number of small teams installing and constructing electrical power distribution and transmission systems from 11kV to 132kV in a manner that delivers safe, profitable, timely, high workmanship quality and fit for purpose networks for the customer and which promotes the company in a positive light at all times. While performing Project management of their own projects the Project Manager will provide supervision and direction to a number of staff as they provide the management, control and execution of a number of diverse electrical network projects running concurrently. These may include the installation of ground mounted and structure mounted power system components, cable systems, switchgear, transformers, busbars, relay panels and associated equipment in substations operating at up to 132KV. Some of the key deliverables in this role will include: Reporting to the Operations Manager, the project manager will lead multiple project managers and teams and execute duties in a professional manner to build team and customer confidence and thereby contributing to the promotion of Projects Business growth. First line problem solver. Provide the leadership, drive, discipline, and support of the Project Managers and the teams through direction, guidance, advice, support, commitment, effort and dedication as required to direct reports, other team members and customers. To work within all set procedures and to ensure Health and Safety is the most important element in this regard. Undertake the site supervisor role when required, in accordance with the CDM regulations as required - this may include the control of Customer appointed contractors and/or company appointed sub contract labour. Efficiently execute the project management role on a number of projects running concurrently while managing their team of Project Managers. Oversee the tasks and task types allocated to others in a diligent manner in pursuit of effective project delivery. Appraise direct reports regularly in order to develop them, increase skill range, knowledge base and performance in the process. Resource control. Undertake the organisation, control and deployment of materials/equipment/labour resources for upcoming works on a range of projects running concurrently. Good commercial awareness and completion of valuations against a set scope Keep safe and maintain all company property issued, ensure it is routinely PAT or calibration tested and bring to the company's attention any items that are not of a serviceable nature in a timely manner. Production of as built records, test results, updated drawings and reports for projects. What we're looking for : HNC/Degree in Electrical Engineering (and / or time served) Good operational knowledge of electrical power distribution systems. Site safety passport and/or experience of working on CDM sites. SSSTS OR SMSTS is desirable, not essential. Possession of SSE DNO authorisation to receive and cancel PTW (or alternative equivalent DNO authorisation i.e. SPEN, NPg, UKPN). For more information, please apply now with a full CV and salary expectations. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution 25 days holiday Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
NG Bailey
Project Manager
NG Bailey Dundee, Angus
Project Manager Scotland - Central, Northern and Highlands Permanent Competitive + Car/Car Allowance + Flexible Benefits Summary An opportunity has opened for a Project Manager, within our SSE North Scotland business, to lead a number of small teams installing and constructing electrical power distribution and transmission systems from 11kV to 132kV in a manner that delivers safe, profitable, timely, high workmanship quality and fit for purpose networks for the customer and which promotes the company in a positive light at all times. While performing Project management of their own projects the Project Manager will provide supervision and direction to a number of staff as they provide the management, control and execution of a number of diverse electrical network projects running concurrently. These may include the installation of ground mounted and structure mounted power system components, cable systems, switchgear, transformers, busbars, relay panels and associated equipment in substations operating at up to 132KV. Some of the key deliverables in this role will include: Reporting to the Operations Manager, the project manager will lead multiple project managers and teams and execute duties in a professional manner to build team and customer confidence and thereby contributing to the promotion of Projects Business growth. First line problem solver. Provide the leadership, drive, discipline, and support of the Project Managers and the teams through direction, guidance, advice, support, commitment, effort and dedication as required to direct reports, other team members and customers. To work within all set procedures and to ensure Health and Safety is the most important element in this regard. Undertake the site supervisor role when required, in accordance with the CDM regulations as required - this may include the control of Customer appointed contractors and/or company appointed sub contract labour. Efficiently execute the project management role on a number of projects running concurrently while managing their team of Project Managers. Oversee the tasks and task types allocated to others in a diligent manner in pursuit of effective project delivery. Appraise direct reports regularly in order to develop them, increase skill range, knowledge base and performance in the process. Resource control. Undertake the organisation, control and deployment of materials/equipment/labour resources for upcoming works on a range of projects running concurrently. Good commercial awareness and completion of valuations against a set scope Keep safe and maintain all company property issued, ensure it is routinely PAT or calibration tested and bring to the company's attention any items that are not of a serviceable nature in a timely manner. Production of as built records, test results, updated drawings and reports for projects. What we're looking for : HNC/Degree in Electrical Engineering (and / or time served) Good operational knowledge of electrical power distribution systems. Site safety passport and/or experience of working on CDM sites. SSSTS OR SMSTS is desirable, not essential. Possession of SSE DNO authorisation to receive and cancel PTW (or alternative equivalent DNO authorisation i.e. SPEN, NPg, UKPN). For more information, please apply now with a full CV and salary expectations. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution 25 days holiday Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Jan 10, 2026
Full time
Project Manager Scotland - Central, Northern and Highlands Permanent Competitive + Car/Car Allowance + Flexible Benefits Summary An opportunity has opened for a Project Manager, within our SSE North Scotland business, to lead a number of small teams installing and constructing electrical power distribution and transmission systems from 11kV to 132kV in a manner that delivers safe, profitable, timely, high workmanship quality and fit for purpose networks for the customer and which promotes the company in a positive light at all times. While performing Project management of their own projects the Project Manager will provide supervision and direction to a number of staff as they provide the management, control and execution of a number of diverse electrical network projects running concurrently. These may include the installation of ground mounted and structure mounted power system components, cable systems, switchgear, transformers, busbars, relay panels and associated equipment in substations operating at up to 132KV. Some of the key deliverables in this role will include: Reporting to the Operations Manager, the project manager will lead multiple project managers and teams and execute duties in a professional manner to build team and customer confidence and thereby contributing to the promotion of Projects Business growth. First line problem solver. Provide the leadership, drive, discipline, and support of the Project Managers and the teams through direction, guidance, advice, support, commitment, effort and dedication as required to direct reports, other team members and customers. To work within all set procedures and to ensure Health and Safety is the most important element in this regard. Undertake the site supervisor role when required, in accordance with the CDM regulations as required - this may include the control of Customer appointed contractors and/or company appointed sub contract labour. Efficiently execute the project management role on a number of projects running concurrently while managing their team of Project Managers. Oversee the tasks and task types allocated to others in a diligent manner in pursuit of effective project delivery. Appraise direct reports regularly in order to develop them, increase skill range, knowledge base and performance in the process. Resource control. Undertake the organisation, control and deployment of materials/equipment/labour resources for upcoming works on a range of projects running concurrently. Good commercial awareness and completion of valuations against a set scope Keep safe and maintain all company property issued, ensure it is routinely PAT or calibration tested and bring to the company's attention any items that are not of a serviceable nature in a timely manner. Production of as built records, test results, updated drawings and reports for projects. What we're looking for : HNC/Degree in Electrical Engineering (and / or time served) Good operational knowledge of electrical power distribution systems. Site safety passport and/or experience of working on CDM sites. SSSTS OR SMSTS is desirable, not essential. Possession of SSE DNO authorisation to receive and cancel PTW (or alternative equivalent DNO authorisation i.e. SPEN, NPg, UKPN). For more information, please apply now with a full CV and salary expectations. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution 25 days holiday Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
NG Bailey
Project Manager
NG Bailey Edinburgh, Midlothian
Project Manager Scotland - Central, Northern and Highlands Permanent Competitive + Car/Car Allowance + Flexible Benefits Summary An opportunity has opened for a Project Manager, within our SSE North Scotland business, to lead a number of small teams installing and constructing electrical power distribution and transmission systems from 11kV to 132kV in a manner that delivers safe, profitable, timely, high workmanship quality and fit for purpose networks for the customer and which promotes the company in a positive light at all times. While performing Project management of their own projects the Project Manager will provide supervision and direction to a number of staff as they provide the management, control and execution of a number of diverse electrical network projects running concurrently. These may include the installation of ground mounted and structure mounted power system components, cable systems, switchgear, transformers, busbars, relay panels and associated equipment in substations operating at up to 132KV. Some of the key deliverables in this role will include: Reporting to the Operations Manager, the project manager will lead multiple project managers and teams and execute duties in a professional manner to build team and customer confidence and thereby contributing to the promotion of Projects Business growth. First line problem solver. Provide the leadership, drive, discipline, and support of the Project Managers and the teams through direction, guidance, advice, support, commitment, effort and dedication as required to direct reports, other team members and customers. To work within all set procedures and to ensure Health and Safety is the most important element in this regard. Undertake the site supervisor role when required, in accordance with the CDM regulations as required - this may include the control of Customer appointed contractors and/or company appointed sub contract labour. Efficiently execute the project management role on a number of projects running concurrently while managing their team of Project Managers. Oversee the tasks and task types allocated to others in a diligent manner in pursuit of effective project delivery. Appraise direct reports regularly in order to develop them, increase skill range, knowledge base and performance in the process. Resource control. Undertake the organisation, control and deployment of materials/equipment/labour resources for upcoming works on a range of projects running concurrently. Good commercial awareness and completion of valuations against a set scope Keep safe and maintain all company property issued, ensure it is routinely PAT or calibration tested and bring to the company's attention any items that are not of a serviceable nature in a timely manner. Production of as built records, test results, updated drawings and reports for projects. What we're looking for : HNC/Degree in Electrical Engineering (and / or time served) Good operational knowledge of electrical power distribution systems. Site safety passport and/or experience of working on CDM sites. SSSTS OR SMSTS is desirable, not essential. Possession of SSE DNO authorisation to receive and cancel PTW (or alternative equivalent DNO authorisation i.e. SPEN, NPg, UKPN). For more information, please apply now with a full CV and salary expectations. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution 25 days holiday Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Jan 10, 2026
Full time
Project Manager Scotland - Central, Northern and Highlands Permanent Competitive + Car/Car Allowance + Flexible Benefits Summary An opportunity has opened for a Project Manager, within our SSE North Scotland business, to lead a number of small teams installing and constructing electrical power distribution and transmission systems from 11kV to 132kV in a manner that delivers safe, profitable, timely, high workmanship quality and fit for purpose networks for the customer and which promotes the company in a positive light at all times. While performing Project management of their own projects the Project Manager will provide supervision and direction to a number of staff as they provide the management, control and execution of a number of diverse electrical network projects running concurrently. These may include the installation of ground mounted and structure mounted power system components, cable systems, switchgear, transformers, busbars, relay panels and associated equipment in substations operating at up to 132KV. Some of the key deliverables in this role will include: Reporting to the Operations Manager, the project manager will lead multiple project managers and teams and execute duties in a professional manner to build team and customer confidence and thereby contributing to the promotion of Projects Business growth. First line problem solver. Provide the leadership, drive, discipline, and support of the Project Managers and the teams through direction, guidance, advice, support, commitment, effort and dedication as required to direct reports, other team members and customers. To work within all set procedures and to ensure Health and Safety is the most important element in this regard. Undertake the site supervisor role when required, in accordance with the CDM regulations as required - this may include the control of Customer appointed contractors and/or company appointed sub contract labour. Efficiently execute the project management role on a number of projects running concurrently while managing their team of Project Managers. Oversee the tasks and task types allocated to others in a diligent manner in pursuit of effective project delivery. Appraise direct reports regularly in order to develop them, increase skill range, knowledge base and performance in the process. Resource control. Undertake the organisation, control and deployment of materials/equipment/labour resources for upcoming works on a range of projects running concurrently. Good commercial awareness and completion of valuations against a set scope Keep safe and maintain all company property issued, ensure it is routinely PAT or calibration tested and bring to the company's attention any items that are not of a serviceable nature in a timely manner. Production of as built records, test results, updated drawings and reports for projects. What we're looking for : HNC/Degree in Electrical Engineering (and / or time served) Good operational knowledge of electrical power distribution systems. Site safety passport and/or experience of working on CDM sites. SSSTS OR SMSTS is desirable, not essential. Possession of SSE DNO authorisation to receive and cancel PTW (or alternative equivalent DNO authorisation i.e. SPEN, NPg, UKPN). For more information, please apply now with a full CV and salary expectations. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution 25 days holiday Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Property Claims Team Leader (Home
Aston Charles Reading, Oxfordshire
Property Claims Team Leader (Home-Based) - Reading A true 'digital disrupter', this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms - and delivering fantastic customer outcomes as a result! This 'Third Party Administrator - with a difference' is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA's on the planet. This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment. Due to having long-term deals in place with a number of MGA's (each with diverse books of business), the need has arisen to appoint a Property Claims Team Leader. Here, you will be responsible for managing a team of Property Claims Handlers, each dealing with a varied caseload comprising both Commercial and a small amount of Domestic Property losses. Your managerial duties will include training, development and coaching, allocating workloads, acting as an escalation point for complaints, and file /audit checking to ensure compliance. Whilst you will not be managing your own caseload, you will be a technical referral point for the team. It is essential that you are an, "expert on all things Property claims." You must also have solid managerial skills, and the ability to help a friendly and supportive environment where a fully remote-based team enjoy working to shared goals and objectives. As this dynamic firm is seen as somewhat of a 'disrupter' in the sometimes rather staid TPA claims sector, you must also be dynamic, able to thrive in a fast-paced and constantly-evolving environment, and be willing to challenge the status quo. Equally, as this firm is growing so rapidly, you must be willing to get involved in a variety of different projects and assignments. You will be rewarded with an attractive basic salary (Negotiable, depending on experience), together with a range of company benefits, including support towards professional qualifications. For the ambitious, the sky really is the limit in this company. With more high-profile MGA's being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer term!
Jan 10, 2026
Full time
Property Claims Team Leader (Home-Based) - Reading A true 'digital disrupter', this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms - and delivering fantastic customer outcomes as a result! This 'Third Party Administrator - with a difference' is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA's on the planet. This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment. Due to having long-term deals in place with a number of MGA's (each with diverse books of business), the need has arisen to appoint a Property Claims Team Leader. Here, you will be responsible for managing a team of Property Claims Handlers, each dealing with a varied caseload comprising both Commercial and a small amount of Domestic Property losses. Your managerial duties will include training, development and coaching, allocating workloads, acting as an escalation point for complaints, and file /audit checking to ensure compliance. Whilst you will not be managing your own caseload, you will be a technical referral point for the team. It is essential that you are an, "expert on all things Property claims." You must also have solid managerial skills, and the ability to help a friendly and supportive environment where a fully remote-based team enjoy working to shared goals and objectives. As this dynamic firm is seen as somewhat of a 'disrupter' in the sometimes rather staid TPA claims sector, you must also be dynamic, able to thrive in a fast-paced and constantly-evolving environment, and be willing to challenge the status quo. Equally, as this firm is growing so rapidly, you must be willing to get involved in a variety of different projects and assignments. You will be rewarded with an attractive basic salary (Negotiable, depending on experience), together with a range of company benefits, including support towards professional qualifications. For the ambitious, the sky really is the limit in this company. With more high-profile MGA's being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer term!
Teleperformance
WFM Director
Teleperformance City, Bristol
OVERVIEW OF ROLE The Director for Central Planning is a key role in UKI Operations and is accountable leading a team to manage centralised control of costs and resources for Property, Assets, SPOC roles as well as producing direction and insight on the aggregated UKI capacity and demand forecast. The role holder reports into the SVP for Business Planning & Commercial Optimisation (BP&CO) The role is responsible for delivery of consolidated UKI analysis on FTE, Assets, Seats and SPOC roles and ensuring decisions are made to optimise cost and service. The role holder will support the annual budgeting process and work closely with commercial and finance teams to support alignment including technological advancements to improve accurate and reduce effort between WFM and Finance activities. The roleholder will support new client business requests from solutions teams and support on WFM/Telephony integration, migration and set-up as required acting as a SME for the region. The roleholder will support standards, best practice and technical projects on WFM across UKINESSA regions and run offshore support teams in SSA where appropriate as a service to UKI WFM. ROLE DYNAMICS Reports To: SVP BP&CP Base Location: UK or Ireland (with travel required to any TP location as necessary) Grade: TBC KEY RESPONSIBILITIES Produce a min 6 month UKI Capacity & Demand forecast and analysis. Lead regular UKI reviews on people, assets and property costs ensuring the right analysis and insights to balance cost, group targets and delivery of service commitments. Provide strong business partnering including analysis and guidance. Support Client and Solutions teams with New Biz demand sizing and solutions ensuring robust and commercially sound processes and inputs go into pricing. Develop a new fit for purpose tool for planning "TPS 2" including integration to the Commercial processes for P&L forecasts. Support the achievement of a Great Place to Work in UKI Operations. Create a high-performance working environment with engaged and high performing colleagues in both UK and Ireland. Support other UKINESSA regions on technical WFM matters including migrations, set-up, troubleshooting and configuration. Deliver an effective, low-cost delivery model for Planning Administration activity. Drive process efficiencies and improvements through automation, AI and a streamlined organisational design that takes best practices from WFM across TP Group. Support CEO and Client Teams on cost optimisation strategies as required. KPI's & OBJECTIVES (subject to change at direction of TP Leadership) FINANCE MANDATORY OBJECTIVES/KPI's UK & Ireland Sales & Margin Delivery vs Budget. Department SG&A Budget targets BUSINESS KPI's Team Gearing Ratio Improvement (£ spent per 1,000 FTEs) WFM Best certification & compliance rates. Group SPOC compliance. Stakeholder Sentiment Scores. Central Planning Accuracy & Savings, i.e. redeployment & transfer rates. Ensure favourable culture in own ROLE REQUIREMENTS Min 6 years experience running WFM teams at a senior manager level. Experience managing WFM across diverse large businesses. Experience overseeing WFM Implementations & Migrations Qualifications: University educated with BSc or equivalent qualification
Jan 10, 2026
Full time
OVERVIEW OF ROLE The Director for Central Planning is a key role in UKI Operations and is accountable leading a team to manage centralised control of costs and resources for Property, Assets, SPOC roles as well as producing direction and insight on the aggregated UKI capacity and demand forecast. The role holder reports into the SVP for Business Planning & Commercial Optimisation (BP&CO) The role is responsible for delivery of consolidated UKI analysis on FTE, Assets, Seats and SPOC roles and ensuring decisions are made to optimise cost and service. The role holder will support the annual budgeting process and work closely with commercial and finance teams to support alignment including technological advancements to improve accurate and reduce effort between WFM and Finance activities. The roleholder will support new client business requests from solutions teams and support on WFM/Telephony integration, migration and set-up as required acting as a SME for the region. The roleholder will support standards, best practice and technical projects on WFM across UKINESSA regions and run offshore support teams in SSA where appropriate as a service to UKI WFM. ROLE DYNAMICS Reports To: SVP BP&CP Base Location: UK or Ireland (with travel required to any TP location as necessary) Grade: TBC KEY RESPONSIBILITIES Produce a min 6 month UKI Capacity & Demand forecast and analysis. Lead regular UKI reviews on people, assets and property costs ensuring the right analysis and insights to balance cost, group targets and delivery of service commitments. Provide strong business partnering including analysis and guidance. Support Client and Solutions teams with New Biz demand sizing and solutions ensuring robust and commercially sound processes and inputs go into pricing. Develop a new fit for purpose tool for planning "TPS 2" including integration to the Commercial processes for P&L forecasts. Support the achievement of a Great Place to Work in UKI Operations. Create a high-performance working environment with engaged and high performing colleagues in both UK and Ireland. Support other UKINESSA regions on technical WFM matters including migrations, set-up, troubleshooting and configuration. Deliver an effective, low-cost delivery model for Planning Administration activity. Drive process efficiencies and improvements through automation, AI and a streamlined organisational design that takes best practices from WFM across TP Group. Support CEO and Client Teams on cost optimisation strategies as required. KPI's & OBJECTIVES (subject to change at direction of TP Leadership) FINANCE MANDATORY OBJECTIVES/KPI's UK & Ireland Sales & Margin Delivery vs Budget. Department SG&A Budget targets BUSINESS KPI's Team Gearing Ratio Improvement (£ spent per 1,000 FTEs) WFM Best certification & compliance rates. Group SPOC compliance. Stakeholder Sentiment Scores. Central Planning Accuracy & Savings, i.e. redeployment & transfer rates. Ensure favourable culture in own ROLE REQUIREMENTS Min 6 years experience running WFM teams at a senior manager level. Experience managing WFM across diverse large businesses. Experience overseeing WFM Implementations & Migrations Qualifications: University educated with BSc or equivalent qualification
Howells Solutions Limited
Senior Contract Administrator
Howells Solutions Limited Elland, Yorkshire
Job Title: Senior Contract Administrator Location: Elland Salary: We are pleased to be working with a leading specialist contractor in passive fire protection, delivering high-quality fire stopping, fire doors, and compartmentation works across a wide range of sectors including residential, healthcare, education, and commercial projects. With a strong reputation for safety, compliance, and excellence, they pride themselves on their commitment to protecting lives and property through superior workmanship. Responsibilities Site/office purchasing, purchase invoice matching and approvals Site delivery scheduling and stock monitoring Hotel and Accommodation bookings New customer information and minor PQQs Maintaining supplier and subcontractor records for compliance & audit Equipment records & monitoring Customer Satisfaction (NPS) and Complaints register administration Job set up and allocation Job file maintenance and record keeping Preparing documentation for handover and certification Credit card reconciliation Supporting and liaising with Operational Teams Handling incoming calls and enquiries Supporting & working closely with internal teams to ensure a high standard of contract set up, smooth delivery and handover of projects. Be the go-to person for the team in Contract Support Manger's absence Assisting Contract Support Manager in Onboarding and Training of team members Supporting Contracts Support Manger with routine pinch points Collation of reports, management information and attendance of meetings as required Compliance Audit Support Experience: Working within a similar level contract support, administration or customer service role. Customer/client liaison Qualifications: NVQ Level 2 or Equivalent in Business Administration - Preferred ASFP Level 1 Benefits Competitive salary 25 days holiday (plus bank holidays) 5% employer pension contribution Training and development opportunities Flexible, family friendly working environment Team/company events and competitions
Jan 10, 2026
Full time
Job Title: Senior Contract Administrator Location: Elland Salary: We are pleased to be working with a leading specialist contractor in passive fire protection, delivering high-quality fire stopping, fire doors, and compartmentation works across a wide range of sectors including residential, healthcare, education, and commercial projects. With a strong reputation for safety, compliance, and excellence, they pride themselves on their commitment to protecting lives and property through superior workmanship. Responsibilities Site/office purchasing, purchase invoice matching and approvals Site delivery scheduling and stock monitoring Hotel and Accommodation bookings New customer information and minor PQQs Maintaining supplier and subcontractor records for compliance & audit Equipment records & monitoring Customer Satisfaction (NPS) and Complaints register administration Job set up and allocation Job file maintenance and record keeping Preparing documentation for handover and certification Credit card reconciliation Supporting and liaising with Operational Teams Handling incoming calls and enquiries Supporting & working closely with internal teams to ensure a high standard of contract set up, smooth delivery and handover of projects. Be the go-to person for the team in Contract Support Manger's absence Assisting Contract Support Manager in Onboarding and Training of team members Supporting Contracts Support Manger with routine pinch points Collation of reports, management information and attendance of meetings as required Compliance Audit Support Experience: Working within a similar level contract support, administration or customer service role. Customer/client liaison Qualifications: NVQ Level 2 or Equivalent in Business Administration - Preferred ASFP Level 1 Benefits Competitive salary 25 days holiday (plus bank holidays) 5% employer pension contribution Training and development opportunities Flexible, family friendly working environment Team/company events and competitions
Ceto Talent
Business Development Manager
Ceto Talent Nottingham, Nottinghamshire
Business Development Manager Security & HVM Solutions Location: Nottingham / Hybrid Some remote flexibility Salary: Dependant on experience + bonus Ceto Talent are working with a leading infrastructure company looking for an experienced Business Development Manager to drive growth in their Hostile Vehicle Mitigation (HVM) product range. This is a fantastic opportunity for a commercially-minded professional with technical knowledge of perimeter and vehicle security solutions to make a real impact on protecting people, property, and critical infrastructure. The Role As Business Development Manager Security & HVM Solutions , you will: Develop and execute sales strategies to achieve revenue targets for HVM products (bollards, barriers, gates). Build and maintain strong client relationships across public and private sectors. Advise clients on technical solutions and influence early-stage project designs. Conduct presentations, site visits, and demonstrations to secure new business. Work closely with internal teams to ensure seamless project delivery. Stay up-to-date on market trends, competitor activity, and emerging technologies. What We re Looking For HND or Degree in Business or a related discipline. Proven technical business development experience. Understanding of HVM solutions and perimeter security products. Ability to read CAD drawings and present technical solutions confidently. Strong communication, negotiation, and relationship-building skills. Full UK driving licence and willingness to travel. Desirable: Civil Engineering qualification or similar technical background. Experience with CRM systems. What s on Offer Competitive salary plus bonus eligibility. Pension, private healthcare, life assurance. SAYE scheme, occupational health, and training opportunities. Employee Assistance Programme and staff discounts. 25 days annual leave plus bank holidays. Flexible working with hybrid options and occasional travel. This is an excellent opportunity for a technically skilled sales professional looking to develop their career in a growing sector. Apply today with Ceto Talent to take the next step in your career as a Business Development Manager Security & HVM Solutions.
Jan 10, 2026
Full time
Business Development Manager Security & HVM Solutions Location: Nottingham / Hybrid Some remote flexibility Salary: Dependant on experience + bonus Ceto Talent are working with a leading infrastructure company looking for an experienced Business Development Manager to drive growth in their Hostile Vehicle Mitigation (HVM) product range. This is a fantastic opportunity for a commercially-minded professional with technical knowledge of perimeter and vehicle security solutions to make a real impact on protecting people, property, and critical infrastructure. The Role As Business Development Manager Security & HVM Solutions , you will: Develop and execute sales strategies to achieve revenue targets for HVM products (bollards, barriers, gates). Build and maintain strong client relationships across public and private sectors. Advise clients on technical solutions and influence early-stage project designs. Conduct presentations, site visits, and demonstrations to secure new business. Work closely with internal teams to ensure seamless project delivery. Stay up-to-date on market trends, competitor activity, and emerging technologies. What We re Looking For HND or Degree in Business or a related discipline. Proven technical business development experience. Understanding of HVM solutions and perimeter security products. Ability to read CAD drawings and present technical solutions confidently. Strong communication, negotiation, and relationship-building skills. Full UK driving licence and willingness to travel. Desirable: Civil Engineering qualification or similar technical background. Experience with CRM systems. What s on Offer Competitive salary plus bonus eligibility. Pension, private healthcare, life assurance. SAYE scheme, occupational health, and training opportunities. Employee Assistance Programme and staff discounts. 25 days annual leave plus bank holidays. Flexible working with hybrid options and occasional travel. This is an excellent opportunity for a technically skilled sales professional looking to develop their career in a growing sector. Apply today with Ceto Talent to take the next step in your career as a Business Development Manager Security & HVM Solutions.
Stellar Select Limited
Conveyancer
Stellar Select Limited Enfield, Middlesex
Job Title: Conveyancer Location: Oxfordshire, Hybrid 3 days in the office 2 WFH Salary: Negotiable depending on experience Hours: Monday to Friday 9 am to 5.30 pm Benefits: 23 days holiday plus bank and public holidays Simply Health Cash plan Employee assistance programme Bupa (after qualifying period) Free Legal and Conveyance fees Volunteering days off Enhanced Maternity and Paternity Leave Company sick pay Ongoing learning and development opportunities About the position of Conveyancer: Our client has a new opportunity in their multi-award winning Lender Finance Team and due to continued success require Licensed Conveyancers and/or Solicitors specialising in residential conveyancing or commercial property transactions. You will be advising mainly lender clients on all aspects of the buying and selling process, and also including bridging loans, buy-to-let, commercial and development, legal issues, finances and contracts. This is a superb way to broaden your lending expertise if you have mainly focused on residential lending. Our client also offers study support for candidates looking to become licensed conveyancers. Responsibilities for the role of Conveyancer: Handling files both freehold and leasehold from initial instruction through to completion having ensured that all enquiries have been dealt with, title issues have been accurately resolved, all searches carried out and checked and mortgage conditions satisfied; Title checking; Acting as sounding board for more junior solicitors and conveyancing assistants and handling more complex transactions; Preparation of contracts and supporting documents; Checking official copy documents; Liaising with clients, clients' agents, borrowers, asset managers, buyers' solicitors, internal departments and any other as necessary; Dealing with post completion issues and ensuring post-completion is concluded accurately; Using case management systems on a day-to-day basis; and Handle client billing and ensure all billing is accurate and timely. Experience and skills required for the role of Conveyancer: We are open to considering experienced conveyancers who may not be qualified, licensed conveyancers, as well as qualified solicitors. Key requirements include: Experience with buy-to-let properties, leasehold properties, and corporate clients Experience in commercial conveyancing is a plus Ability to work under pressure, maintaining attention to detail and meeting tight deadlines Proactive with strong commercial and financial awareness Excellent communication and organizational skills, with a true team-oriented approach A minimum of 2 years' PQE and experience in either residential or commercial conveyancing is required For more information regarding the role of Conveyancer please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Jan 10, 2026
Full time
Job Title: Conveyancer Location: Oxfordshire, Hybrid 3 days in the office 2 WFH Salary: Negotiable depending on experience Hours: Monday to Friday 9 am to 5.30 pm Benefits: 23 days holiday plus bank and public holidays Simply Health Cash plan Employee assistance programme Bupa (after qualifying period) Free Legal and Conveyance fees Volunteering days off Enhanced Maternity and Paternity Leave Company sick pay Ongoing learning and development opportunities About the position of Conveyancer: Our client has a new opportunity in their multi-award winning Lender Finance Team and due to continued success require Licensed Conveyancers and/or Solicitors specialising in residential conveyancing or commercial property transactions. You will be advising mainly lender clients on all aspects of the buying and selling process, and also including bridging loans, buy-to-let, commercial and development, legal issues, finances and contracts. This is a superb way to broaden your lending expertise if you have mainly focused on residential lending. Our client also offers study support for candidates looking to become licensed conveyancers. Responsibilities for the role of Conveyancer: Handling files both freehold and leasehold from initial instruction through to completion having ensured that all enquiries have been dealt with, title issues have been accurately resolved, all searches carried out and checked and mortgage conditions satisfied; Title checking; Acting as sounding board for more junior solicitors and conveyancing assistants and handling more complex transactions; Preparation of contracts and supporting documents; Checking official copy documents; Liaising with clients, clients' agents, borrowers, asset managers, buyers' solicitors, internal departments and any other as necessary; Dealing with post completion issues and ensuring post-completion is concluded accurately; Using case management systems on a day-to-day basis; and Handle client billing and ensure all billing is accurate and timely. Experience and skills required for the role of Conveyancer: We are open to considering experienced conveyancers who may not be qualified, licensed conveyancers, as well as qualified solicitors. Key requirements include: Experience with buy-to-let properties, leasehold properties, and corporate clients Experience in commercial conveyancing is a plus Ability to work under pressure, maintaining attention to detail and meeting tight deadlines Proactive with strong commercial and financial awareness Excellent communication and organizational skills, with a true team-oriented approach A minimum of 2 years' PQE and experience in either residential or commercial conveyancing is required For more information regarding the role of Conveyancer please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Hays
Finance Business Partner (Property)
Hays City, London
A Commercial Business Partnering opportunity for a qualified accountant in a well known Property Manager Your new company A well known Property Management business with a leading brand name in the UK. This company have gone through transformation in last 5 years and now have industry leading business model and are looking to really expand their business and team in the UK. Your new role With a major business partnering focus, this role will be responsible for working with operations alongside involvement with management accounting process. You will then be tasked with 'making the most' of the numbers by adding true value to the operational budget holders and project managers. This role has significant FP&A responsibility and modelling. Duties will include: Ownership of all business partnering activities Project Accounting Budgeting and forecasting including management of models Financial planning and analysis Management reporting Workflow management of transactional functions What you'll need to succeed You will need to be a qualified accountant with proven experience of business partnering with operational budget holders and an fp&a skill set What you'll get in return With a real long term plan for growth, this opportunity epitomises the opportunity within this business. A newly created role with immediate involvement with senior management. The company reward, honest, credible and professional people who have a desire to work hard and grow their careers. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
Jan 10, 2026
Full time
A Commercial Business Partnering opportunity for a qualified accountant in a well known Property Manager Your new company A well known Property Management business with a leading brand name in the UK. This company have gone through transformation in last 5 years and now have industry leading business model and are looking to really expand their business and team in the UK. Your new role With a major business partnering focus, this role will be responsible for working with operations alongside involvement with management accounting process. You will then be tasked with 'making the most' of the numbers by adding true value to the operational budget holders and project managers. This role has significant FP&A responsibility and modelling. Duties will include: Ownership of all business partnering activities Project Accounting Budgeting and forecasting including management of models Financial planning and analysis Management reporting Workflow management of transactional functions What you'll need to succeed You will need to be a qualified accountant with proven experience of business partnering with operational budget holders and an fp&a skill set What you'll get in return With a real long term plan for growth, this opportunity epitomises the opportunity within this business. A newly created role with immediate involvement with senior management. The company reward, honest, credible and professional people who have a desire to work hard and grow their careers. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
Hays
Senior Business Partner (Project Management)
Hays
Senior Business Partner for a Ultra High End property design business Your new company A high growth, international project business who are responsible for ultra-high-end property development projects, from residential to hospitality. These projects are delivered globally and their main operations are in Dubai, Europe and US. The business offer design services and also invest into their own projects. Your new role Reporting to the FD and taking ownership for commercial finance operations. This role is a real mix of FP&A, Data, Corporate finance, Treasury and Business Partnering. It has work flow management of 3 management accountants and will work closely with the Financial Controller as well as local finance business partners on projects. Review of budgets and forecastsOwnership of operational and strategic modelBusiness partnering with operations on site and global levelCost analysis and cash flowAnalysis of all financial information from the portfolio and operationsProject work, alongside operational Directors What you'll need to succeed You will need to be a qualified accountant with experience working in industry who has the desire to contribute to a growing business. You will need to demonstrate managerial experience, whether from practice or from industry. Experience driving change in an FP&A function would be highly desirable. What you'll get in return You will play a really important part in the growth of the business and take real ownership of key reporting requirements as well as commercial analysis. This role has clear development plan to become Head of, so would suit ambitious professionals. The company also offer a flexible hybrid model. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Jan 10, 2026
Full time
Senior Business Partner for a Ultra High End property design business Your new company A high growth, international project business who are responsible for ultra-high-end property development projects, from residential to hospitality. These projects are delivered globally and their main operations are in Dubai, Europe and US. The business offer design services and also invest into their own projects. Your new role Reporting to the FD and taking ownership for commercial finance operations. This role is a real mix of FP&A, Data, Corporate finance, Treasury and Business Partnering. It has work flow management of 3 management accountants and will work closely with the Financial Controller as well as local finance business partners on projects. Review of budgets and forecastsOwnership of operational and strategic modelBusiness partnering with operations on site and global levelCost analysis and cash flowAnalysis of all financial information from the portfolio and operationsProject work, alongside operational Directors What you'll need to succeed You will need to be a qualified accountant with experience working in industry who has the desire to contribute to a growing business. You will need to demonstrate managerial experience, whether from practice or from industry. Experience driving change in an FP&A function would be highly desirable. What you'll get in return You will play a really important part in the growth of the business and take real ownership of key reporting requirements as well as commercial analysis. This role has clear development plan to become Head of, so would suit ambitious professionals. The company also offer a flexible hybrid model. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Teleperformance
WFM Director
Teleperformance Chippenham, Wiltshire
OVERVIEW OF ROLE The Director for Central Planning is a key role in UKI Operations and is accountable leading a team to manage centralised control of costs and resources for Property, Assets, SPOC roles as well as producing direction and insight on the aggregated UKI capacity and demand forecast. The role holder reports into the SVP for Business Planning & Commercial Optimisation (BP&CO) The role is responsible for delivery of consolidated UKI analysis on FTE, Assets, Seats and SPOC roles and ensuring decisions are made to optimise cost and service. The role holder will support the annual budgeting process and work closely with commercial and finance teams to support alignment including technological advancements to improve accurate and reduce effort between WFM and Finance activities. The roleholder will support new client business requests from solutions teams and support on WFM/Telephony integration, migration and set-up as required acting as a SME for the region. The roleholder will support standards, best practice and technical projects on WFM across UKINESSA regions and run offshore support teams in SSA where appropriate as a service to UKI WFM. ROLE DYNAMICS Reports To: SVP BP&CP Base Location: UK or Ireland (with travel required to any TP location as necessary) Grade: TBC KEY RESPONSIBILITIES Produce a min 6 month UKI Capacity & Demand forecast and analysis. Lead regular UKI reviews on people, assets and property costs ensuring the right analysis and insights to balance cost, group targets and delivery of service commitments. Provide strong business partnering including analysis and guidance. Support Client and Solutions teams with New Biz demand sizing and solutions ensuring robust and commercially sound processes and inputs go into pricing. Develop a new fit for purpose tool for planning "TPS 2" including integration to the Commercial processes for P&L forecasts. Support the achievement of a Great Place to Work in UKI Operations. Create a high-performance working environment with engaged and high performing colleagues in both UK and Ireland. Support other UKINESSA regions on technical WFM matters including migrations, set-up, troubleshooting and configuration. Deliver an effective, low-cost delivery model for Planning Administration activity. Drive process efficiencies and improvements through automation, AI and a streamlined organisational design that takes best practices from WFM across TP Group. Support CEO and Client Teams on cost optimisation strategies as required. KPI's & OBJECTIVES (subject to change at direction of TP Leadership) FINANCE MANDATORY OBJECTIVES/KPI's UK & Ireland Sales & Margin Delivery vs Budget. Department SG&A Budget targets BUSINESS KPI's Team Gearing Ratio Improvement (£ spent per 1,000 FTEs) WFM Best certification & compliance rates. Group SPOC compliance. Stakeholder Sentiment Scores. Central Planning Accuracy & Savings, i.e. redeployment & transfer rates. Ensure favourable culture in own ROLE REQUIREMENTS Min 6 years experience running WFM teams at a senior manager level. Experience managing WFM across diverse large businesses. Experience overseeing WFM Implementations & Migrations Qualifications: University educated with BSc or equivalent qualification
Jan 10, 2026
Full time
OVERVIEW OF ROLE The Director for Central Planning is a key role in UKI Operations and is accountable leading a team to manage centralised control of costs and resources for Property, Assets, SPOC roles as well as producing direction and insight on the aggregated UKI capacity and demand forecast. The role holder reports into the SVP for Business Planning & Commercial Optimisation (BP&CO) The role is responsible for delivery of consolidated UKI analysis on FTE, Assets, Seats and SPOC roles and ensuring decisions are made to optimise cost and service. The role holder will support the annual budgeting process and work closely with commercial and finance teams to support alignment including technological advancements to improve accurate and reduce effort between WFM and Finance activities. The roleholder will support new client business requests from solutions teams and support on WFM/Telephony integration, migration and set-up as required acting as a SME for the region. The roleholder will support standards, best practice and technical projects on WFM across UKINESSA regions and run offshore support teams in SSA where appropriate as a service to UKI WFM. ROLE DYNAMICS Reports To: SVP BP&CP Base Location: UK or Ireland (with travel required to any TP location as necessary) Grade: TBC KEY RESPONSIBILITIES Produce a min 6 month UKI Capacity & Demand forecast and analysis. Lead regular UKI reviews on people, assets and property costs ensuring the right analysis and insights to balance cost, group targets and delivery of service commitments. Provide strong business partnering including analysis and guidance. Support Client and Solutions teams with New Biz demand sizing and solutions ensuring robust and commercially sound processes and inputs go into pricing. Develop a new fit for purpose tool for planning "TPS 2" including integration to the Commercial processes for P&L forecasts. Support the achievement of a Great Place to Work in UKI Operations. Create a high-performance working environment with engaged and high performing colleagues in both UK and Ireland. Support other UKINESSA regions on technical WFM matters including migrations, set-up, troubleshooting and configuration. Deliver an effective, low-cost delivery model for Planning Administration activity. Drive process efficiencies and improvements through automation, AI and a streamlined organisational design that takes best practices from WFM across TP Group. Support CEO and Client Teams on cost optimisation strategies as required. KPI's & OBJECTIVES (subject to change at direction of TP Leadership) FINANCE MANDATORY OBJECTIVES/KPI's UK & Ireland Sales & Margin Delivery vs Budget. Department SG&A Budget targets BUSINESS KPI's Team Gearing Ratio Improvement (£ spent per 1,000 FTEs) WFM Best certification & compliance rates. Group SPOC compliance. Stakeholder Sentiment Scores. Central Planning Accuracy & Savings, i.e. redeployment & transfer rates. Ensure favourable culture in own ROLE REQUIREMENTS Min 6 years experience running WFM teams at a senior manager level. Experience managing WFM across diverse large businesses. Experience overseeing WFM Implementations & Migrations Qualifications: University educated with BSc or equivalent qualification
Sterling Recruitment Solutions
Estimator - Nottingham
Sterling Recruitment Solutions Nottingham, Nottinghamshire
Residential Estimator / Quantity Surveyor - Maintenance & Refurbishment The Opportunity Our client is a highly successful and expanding specialist in the property sector, renowned for delivering high-quality refurbishment and essential maintenance services across extensive residential and social housing portfolios. We are seeking a commercially astute Estimator/Quantity Surveyor to become a key player in their operations team. This role is pivotal to securing profitable new maintenance contracts and accurately pricing refurbishment works within the domestic sector. If you thrive on detail, commercial strategy, and working with complex housing clients, this is your next career move. Your Role: Driving Commercial Success Reporting to the Contracts Manager, your core focus will be to ensure the commercial viability and accurate pricing of all tendered works. Tender Submission: Prepare and submit accurate, detailed, and competitive tenders for new residential maintenance and minor refurbishment contracts, particularly focusing on social housing specifications. Cost Management: Conduct thorough quantity take-offs, prepare bills of quantities, and manage the full pricing process from initial enquiry through to final submission. Supplier & Subcontractor Engagement: Secure competitive quotes from suppliers and subcontractors, negotiating rates to achieve optimal project margins. Financial Analysis: Provide detailed cost analysis, value engineering recommendations, and financial reports to senior management. Contract Support (QS element): Assist the operational team with variation valuation, interim payment applications, and final account negotiation on live projects. What You'll Bring Experience: Proven background in estimating and quantity surveying specifically within the residential, social housing, or property maintenance sectors. Technical Knowledge: Strong understanding of domestic construction methods, maintenance specifications, and standard forms of contract relevant to the housing sector. Commercial Acumen: Exceptional ability to read technical drawings, specifications, and tender documents, identifying risks and opportunities quickly. Software Proficiency: Competency with estimating software and Microsoft Excel for detailed cost modelling. Licensing: Full, clean UK driving licence is beneficial as site visits will be required. Rewards & Benefits Highly Competitive Salary & Performance Bonus Structure. Generous Annual Leave Allowance. Opportunity to lead the commercial strategy for a rapidly growing division. Support for professional development (e.g., RICS pathway support if applicable). Do you have the commercial insight to secure the next major housing contract? Apply today!
Jan 10, 2026
Full time
Residential Estimator / Quantity Surveyor - Maintenance & Refurbishment The Opportunity Our client is a highly successful and expanding specialist in the property sector, renowned for delivering high-quality refurbishment and essential maintenance services across extensive residential and social housing portfolios. We are seeking a commercially astute Estimator/Quantity Surveyor to become a key player in their operations team. This role is pivotal to securing profitable new maintenance contracts and accurately pricing refurbishment works within the domestic sector. If you thrive on detail, commercial strategy, and working with complex housing clients, this is your next career move. Your Role: Driving Commercial Success Reporting to the Contracts Manager, your core focus will be to ensure the commercial viability and accurate pricing of all tendered works. Tender Submission: Prepare and submit accurate, detailed, and competitive tenders for new residential maintenance and minor refurbishment contracts, particularly focusing on social housing specifications. Cost Management: Conduct thorough quantity take-offs, prepare bills of quantities, and manage the full pricing process from initial enquiry through to final submission. Supplier & Subcontractor Engagement: Secure competitive quotes from suppliers and subcontractors, negotiating rates to achieve optimal project margins. Financial Analysis: Provide detailed cost analysis, value engineering recommendations, and financial reports to senior management. Contract Support (QS element): Assist the operational team with variation valuation, interim payment applications, and final account negotiation on live projects. What You'll Bring Experience: Proven background in estimating and quantity surveying specifically within the residential, social housing, or property maintenance sectors. Technical Knowledge: Strong understanding of domestic construction methods, maintenance specifications, and standard forms of contract relevant to the housing sector. Commercial Acumen: Exceptional ability to read technical drawings, specifications, and tender documents, identifying risks and opportunities quickly. Software Proficiency: Competency with estimating software and Microsoft Excel for detailed cost modelling. Licensing: Full, clean UK driving licence is beneficial as site visits will be required. Rewards & Benefits Highly Competitive Salary & Performance Bonus Structure. Generous Annual Leave Allowance. Opportunity to lead the commercial strategy for a rapidly growing division. Support for professional development (e.g., RICS pathway support if applicable). Do you have the commercial insight to secure the next major housing contract? Apply today!
Teleperformance
WFM Director
Teleperformance Rogerstone, Gwent
OVERVIEW OF ROLE The Director for Central Planning is a key role in UKI Operations and is accountable leading a team to manage centralised control of costs and resources for Property, Assets, SPOC roles as well as producing direction and insight on the aggregated UKI capacity and demand forecast. The role holder reports into the SVP for Business Planning & Commercial Optimisation (BP&CO) The role is responsible for delivery of consolidated UKI analysis on FTE, Assets, Seats and SPOC roles and ensuring decisions are made to optimise cost and service. The role holder will support the annual budgeting process and work closely with commercial and finance teams to support alignment including technological advancements to improve accurate and reduce effort between WFM and Finance activities. The roleholder will support new client business requests from solutions teams and support on WFM/Telephony integration, migration and set-up as required acting as a SME for the region. The roleholder will support standards, best practice and technical projects on WFM across UKINESSA regions and run offshore support teams in SSA where appropriate as a service to UKI WFM. ROLE DYNAMICS Reports To: SVP BP&CP Base Location: UK or Ireland (with travel required to any TP location as necessary) Grade: TBC KEY RESPONSIBILITIES Produce a min 6 month UKI Capacity & Demand forecast and analysis. Lead regular UKI reviews on people, assets and property costs ensuring the right analysis and insights to balance cost, group targets and delivery of service commitments. Provide strong business partnering including analysis and guidance. Support Client and Solutions teams with New Biz demand sizing and solutions ensuring robust and commercially sound processes and inputs go into pricing. Develop a new fit for purpose tool for planning "TPS 2" including integration to the Commercial processes for P&L forecasts. Support the achievement of a Great Place to Work in UKI Operations. Create a high-performance working environment with engaged and high performing colleagues in both UK and Ireland. Support other UKINESSA regions on technical WFM matters including migrations, set-up, troubleshooting and configuration. Deliver an effective, low-cost delivery model for Planning Administration activity. Drive process efficiencies and improvements through automation, AI and a streamlined organisational design that takes best practices from WFM across TP Group. Support CEO and Client Teams on cost optimisation strategies as required. KPI's & OBJECTIVES (subject to change at direction of TP Leadership) FINANCE MANDATORY OBJECTIVES/KPI's UK & Ireland Sales & Margin Delivery vs Budget. Department SG&A Budget targets BUSINESS KPI's Team Gearing Ratio Improvement (£ spent per 1,000 FTEs) WFM Best certification & compliance rates. Group SPOC compliance. Stakeholder Sentiment Scores. Central Planning Accuracy & Savings, i.e. redeployment & transfer rates. Ensure favourable culture in own ROLE REQUIREMENTS Min 6 years experience running WFM teams at a senior manager level. Experience managing WFM across diverse large businesses. Experience overseeing WFM Implementations & Migrations Qualifications: University educated with BSc or equivalent qualification
Jan 10, 2026
Full time
OVERVIEW OF ROLE The Director for Central Planning is a key role in UKI Operations and is accountable leading a team to manage centralised control of costs and resources for Property, Assets, SPOC roles as well as producing direction and insight on the aggregated UKI capacity and demand forecast. The role holder reports into the SVP for Business Planning & Commercial Optimisation (BP&CO) The role is responsible for delivery of consolidated UKI analysis on FTE, Assets, Seats and SPOC roles and ensuring decisions are made to optimise cost and service. The role holder will support the annual budgeting process and work closely with commercial and finance teams to support alignment including technological advancements to improve accurate and reduce effort between WFM and Finance activities. The roleholder will support new client business requests from solutions teams and support on WFM/Telephony integration, migration and set-up as required acting as a SME for the region. The roleholder will support standards, best practice and technical projects on WFM across UKINESSA regions and run offshore support teams in SSA where appropriate as a service to UKI WFM. ROLE DYNAMICS Reports To: SVP BP&CP Base Location: UK or Ireland (with travel required to any TP location as necessary) Grade: TBC KEY RESPONSIBILITIES Produce a min 6 month UKI Capacity & Demand forecast and analysis. Lead regular UKI reviews on people, assets and property costs ensuring the right analysis and insights to balance cost, group targets and delivery of service commitments. Provide strong business partnering including analysis and guidance. Support Client and Solutions teams with New Biz demand sizing and solutions ensuring robust and commercially sound processes and inputs go into pricing. Develop a new fit for purpose tool for planning "TPS 2" including integration to the Commercial processes for P&L forecasts. Support the achievement of a Great Place to Work in UKI Operations. Create a high-performance working environment with engaged and high performing colleagues in both UK and Ireland. Support other UKINESSA regions on technical WFM matters including migrations, set-up, troubleshooting and configuration. Deliver an effective, low-cost delivery model for Planning Administration activity. Drive process efficiencies and improvements through automation, AI and a streamlined organisational design that takes best practices from WFM across TP Group. Support CEO and Client Teams on cost optimisation strategies as required. KPI's & OBJECTIVES (subject to change at direction of TP Leadership) FINANCE MANDATORY OBJECTIVES/KPI's UK & Ireland Sales & Margin Delivery vs Budget. Department SG&A Budget targets BUSINESS KPI's Team Gearing Ratio Improvement (£ spent per 1,000 FTEs) WFM Best certification & compliance rates. Group SPOC compliance. Stakeholder Sentiment Scores. Central Planning Accuracy & Savings, i.e. redeployment & transfer rates. Ensure favourable culture in own ROLE REQUIREMENTS Min 6 years experience running WFM teams at a senior manager level. Experience managing WFM across diverse large businesses. Experience overseeing WFM Implementations & Migrations Qualifications: University educated with BSc or equivalent qualification
Hays
Head of VAT
Hays
Job Title: VAT Senior Manager Job Location: Glasgow Your new company Join a well-established and forward-thinking firm of Chartered Accountants based in Glasgow, known for its client-centric approach and strong presence across Scotland. The firm offers a full spectrum of accountancy, audit, tax, and advisory services, and is recognised for its technical excellence and collaborative culture. As part of its continued growth, the firm is looking to appoint a VAT Senior Manager to lead and develop its indirect tax offering. This is a fantastic opportunity to take on a high-impact role within a respected and ambitious practice. Your new role As VAT Senior Manager, you will be the go-to expert for all matters relating to indirect tax, providing strategic advice to a diverse client base across sectors including healthcare, education, charities, property, and professional services. You will lead client engagements, manage complex advisory projects, and support compliance work where needed. The role also involves mentoring junior staff, contributing to business development, and working closely with partners to shape the firm's VAT strategy. You'll have the autonomy to grow the VAT function and make a meaningful contribution to the firm's wider tax offering. What you'll need to succeed You will be an experienced VAT specialist with a strong technical grounding and a proven ability to deliver high-quality advice. Ideally, you'll be CTA qualified or hold an equivalent tax qualification, with experience gained in a professional services environment. Strong communication skills, commercial awareness, and the ability to build trusted relationships with clients are essential. Experience advising on partial exemption, land and property, and cross-border VAT issues will be highly valued. What you'll get in return This is a senior leadership role offering genuine scope for progression and influence. You'll benefit from a competitive salary and benefits package, flexible working arrangements, and a supportive environment that encourages innovation and professional growth. The firm prides itself on its inclusive culture and commitment to developing its people, making this an ideal opportunity for someone looking to take the next step in their VAT career. What you need to do now If you're ready to lead VAT advisory in a respected and growing firm, we'd love to hear from you. Apply now through Hays or get in touch for a confidential discussion about the role and your suitability. #
Jan 10, 2026
Full time
Job Title: VAT Senior Manager Job Location: Glasgow Your new company Join a well-established and forward-thinking firm of Chartered Accountants based in Glasgow, known for its client-centric approach and strong presence across Scotland. The firm offers a full spectrum of accountancy, audit, tax, and advisory services, and is recognised for its technical excellence and collaborative culture. As part of its continued growth, the firm is looking to appoint a VAT Senior Manager to lead and develop its indirect tax offering. This is a fantastic opportunity to take on a high-impact role within a respected and ambitious practice. Your new role As VAT Senior Manager, you will be the go-to expert for all matters relating to indirect tax, providing strategic advice to a diverse client base across sectors including healthcare, education, charities, property, and professional services. You will lead client engagements, manage complex advisory projects, and support compliance work where needed. The role also involves mentoring junior staff, contributing to business development, and working closely with partners to shape the firm's VAT strategy. You'll have the autonomy to grow the VAT function and make a meaningful contribution to the firm's wider tax offering. What you'll need to succeed You will be an experienced VAT specialist with a strong technical grounding and a proven ability to deliver high-quality advice. Ideally, you'll be CTA qualified or hold an equivalent tax qualification, with experience gained in a professional services environment. Strong communication skills, commercial awareness, and the ability to build trusted relationships with clients are essential. Experience advising on partial exemption, land and property, and cross-border VAT issues will be highly valued. What you'll get in return This is a senior leadership role offering genuine scope for progression and influence. You'll benefit from a competitive salary and benefits package, flexible working arrangements, and a supportive environment that encourages innovation and professional growth. The firm prides itself on its inclusive culture and commitment to developing its people, making this an ideal opportunity for someone looking to take the next step in their VAT career. What you need to do now If you're ready to lead VAT advisory in a respected and growing firm, we'd love to hear from you. Apply now through Hays or get in touch for a confidential discussion about the role and your suitability. #
Building Careers UK
Commercial Manager
Building Careers UK Woolston, Warrington
Our client, a respected and rapidly expanding civil engineering and groundworks contractor, is seeking an experienced Commercial Manager to lead their commercial function and oversee a team of Quantity Surveyors. This is a senior, influential position within the business and requires a commercially sharp, confident leader who can take ownership from day one. This role is ideal for an established Commercial Manager or a senior QS stepping up from a Commercial Lead/Commercial Director-support role. You will manage a team of three QSs and oversee commercial performance across approximately 15 live sites, ensuring strong financial controls, accurate CVRs, and effective risk management. This is a fully office-based role in Warrington, with regular site visits-so a full driving licence is required. Key Responsibilities Lead and manage a team of three Quantity Surveyors, providing guidance, mentorship, and performance oversight Oversee commercial delivery across multiple sites within civils and groundworks Produce and review CVRs, forecasts, budgets, and financial performance reports Carry out subcontract procurement, negotiation, and contract administration (NEC/JCT) Ensure accurate cost management and reporting across all live projects Support strategic business decisions alongside senior leadership Maintain strong relationships with clients, suppliers, and project teams Drive consistency, commercial discipline, and continuous improvement across the commercial department What We're Looking For Significant experience in civils / groundworks Proven record in a senior commercial role-Commercial Manager, Senior QS, or Commercial Lead Experience managing a team of QSs Strong understanding of CVRs, cost control, forecasting, and risk management Confident, articulate professional who can represent the business with credibility Highly organised and capable of overseeing multiple projects simultaneously Full UK driving licence is essential Why Apply? This is a rare opportunity to step into a senior management role within a successful and growing civil engineering business-perfect for someone who brings commercial authority, leadership confidence, and a hands-on approach to managing projects and people. Apply: Contact Hayley Woodruff on (phone number removed) or apply with your CV to (url removed) Building Careers UK specialises in Construction and Property recruitment and serves as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this job, you accept the Terms and Conditions, Privacy Policy, and Disclaimers which can be found on our website. We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic. Please Note: Due to high volume of applicants, only those shortlisted will be contacted. INDCOM
Jan 10, 2026
Full time
Our client, a respected and rapidly expanding civil engineering and groundworks contractor, is seeking an experienced Commercial Manager to lead their commercial function and oversee a team of Quantity Surveyors. This is a senior, influential position within the business and requires a commercially sharp, confident leader who can take ownership from day one. This role is ideal for an established Commercial Manager or a senior QS stepping up from a Commercial Lead/Commercial Director-support role. You will manage a team of three QSs and oversee commercial performance across approximately 15 live sites, ensuring strong financial controls, accurate CVRs, and effective risk management. This is a fully office-based role in Warrington, with regular site visits-so a full driving licence is required. Key Responsibilities Lead and manage a team of three Quantity Surveyors, providing guidance, mentorship, and performance oversight Oversee commercial delivery across multiple sites within civils and groundworks Produce and review CVRs, forecasts, budgets, and financial performance reports Carry out subcontract procurement, negotiation, and contract administration (NEC/JCT) Ensure accurate cost management and reporting across all live projects Support strategic business decisions alongside senior leadership Maintain strong relationships with clients, suppliers, and project teams Drive consistency, commercial discipline, and continuous improvement across the commercial department What We're Looking For Significant experience in civils / groundworks Proven record in a senior commercial role-Commercial Manager, Senior QS, or Commercial Lead Experience managing a team of QSs Strong understanding of CVRs, cost control, forecasting, and risk management Confident, articulate professional who can represent the business with credibility Highly organised and capable of overseeing multiple projects simultaneously Full UK driving licence is essential Why Apply? This is a rare opportunity to step into a senior management role within a successful and growing civil engineering business-perfect for someone who brings commercial authority, leadership confidence, and a hands-on approach to managing projects and people. Apply: Contact Hayley Woodruff on (phone number removed) or apply with your CV to (url removed) Building Careers UK specialises in Construction and Property recruitment and serves as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this job, you accept the Terms and Conditions, Privacy Policy, and Disclaimers which can be found on our website. We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic. Please Note: Due to high volume of applicants, only those shortlisted will be contacted. INDCOM
Aldwych Consulting
Senior Building Surveyor
Aldwych Consulting City, London
Senior Chartered Building Surveyor Working with a Leading Construction Consultancy We are delighted to be partnering with a leading UK construction consultancy to recruit a Senior Level Chartered Building Surveyor to join their established Technical Due Diligence (TDD) & Building Surveying team. This is an excellent opportunity to work within a highly respected specialist division delivering high-quality advisory services across the UK and occasionally pan-Europe. The Role You will play a key role in delivering transactional TDD instructions, supported by a varied workload including technical advisory, professional building surveying and a select amount of heritage-related work. The role will suit a technically strong, commercially aware surveyor who enjoys variety and can manage multiple concurrent instructions. Working as part of a larger commission team, you will be client-facing, delivering exceptional service and ensuring projects are completed on time, within budget, and to the highest professional standards. This position carries significant responsibility and offers clear progression opportunities within a successful and growing specialist team. Key Responsibilities Lead and deliver Technical Due Diligence reports, assessing building condition, identifying key risks, quantifying severity, and providing mitigation recommendations. Manage and deliver a variety of technical consultancy commissions, including condition surveys, TDD, occasional dilapidations, and professional advisory services. Work closely with Project Managers and Team Leaders to maintain strong financial control, ensuring profitability of instructions. Communicate clearly with clients and internal teams to ensure smooth project delivery and timely information flow. Provide regular updates to the Sector Director on project status, progress, and commercial performance. Support, mentor, and supervise junior surveyors within the team. Qualifications & Experience Degree in Building Surveying and MRICS qualified. Strong technical ability with broad experience across commercial property. Experience in Technical Due Diligence and Condition Surveys. Multi-disciplinary experience with the ability to take a broader, strategic view. Demonstrable ability to manage project risks and adapt to demanding deadlines. Well-developed knowledge of technical, legislative, and commercial requirements. Understanding of the transaction process and funders' needs. Excellent communication skills with the ability to build strong client relationships. Strong organisational skills with the ability to manage multiple instructions simultaneously. This role comes with an excellent benefits package and career progression Aldwych Consulting values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Jan 10, 2026
Full time
Senior Chartered Building Surveyor Working with a Leading Construction Consultancy We are delighted to be partnering with a leading UK construction consultancy to recruit a Senior Level Chartered Building Surveyor to join their established Technical Due Diligence (TDD) & Building Surveying team. This is an excellent opportunity to work within a highly respected specialist division delivering high-quality advisory services across the UK and occasionally pan-Europe. The Role You will play a key role in delivering transactional TDD instructions, supported by a varied workload including technical advisory, professional building surveying and a select amount of heritage-related work. The role will suit a technically strong, commercially aware surveyor who enjoys variety and can manage multiple concurrent instructions. Working as part of a larger commission team, you will be client-facing, delivering exceptional service and ensuring projects are completed on time, within budget, and to the highest professional standards. This position carries significant responsibility and offers clear progression opportunities within a successful and growing specialist team. Key Responsibilities Lead and deliver Technical Due Diligence reports, assessing building condition, identifying key risks, quantifying severity, and providing mitigation recommendations. Manage and deliver a variety of technical consultancy commissions, including condition surveys, TDD, occasional dilapidations, and professional advisory services. Work closely with Project Managers and Team Leaders to maintain strong financial control, ensuring profitability of instructions. Communicate clearly with clients and internal teams to ensure smooth project delivery and timely information flow. Provide regular updates to the Sector Director on project status, progress, and commercial performance. Support, mentor, and supervise junior surveyors within the team. Qualifications & Experience Degree in Building Surveying and MRICS qualified. Strong technical ability with broad experience across commercial property. Experience in Technical Due Diligence and Condition Surveys. Multi-disciplinary experience with the ability to take a broader, strategic view. Demonstrable ability to manage project risks and adapt to demanding deadlines. Well-developed knowledge of technical, legislative, and commercial requirements. Understanding of the transaction process and funders' needs. Excellent communication skills with the ability to build strong client relationships. Strong organisational skills with the ability to manage multiple instructions simultaneously. This role comes with an excellent benefits package and career progression Aldwych Consulting values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

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