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Five Guys
General Manager
Five Guys Blackley, Yorkshire
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Apr 03, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Five Guys
General Manager
Five Guys Trafford Park, Manchester
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Apr 03, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
LORD SEARCH AND SELECTION
Group Accounting & Reporting Manager
LORD SEARCH AND SELECTION
Manufacturing To 70,000 + bonus + benefits Gloucestershire Ref: 10318 The Company We are currently working in partnership with a well-established and growing international group operating within a specialist industrial environment. With a reputation for technical excellence, strong customer relationships, and a continued focus on commercial performance, the business is seeking to appoint a high-calibre Group Accounting & Reporting Manager to strengthen its finance capability and support the next phase of growth. The Role Reporting to the Group CFO, this is a pivotal role with responsibility for the preparation of all financial reporting across the group. The successful candidate will act as a key contact for auditors, tax, legal, and other professional advisers while ensuring the business maintains strong financial control, compliance, and reporting standards. The role will lead on group consolidations under IFRS, including intercompany reconciliations across trading, funding loans, and group recharges. It will also support budgeting and forecasting, cash flow forecasting, covenant reporting, tax compliance and analysis, and the preparation of accurate monthly, quarterly, and annual financial statements. In addition, the position will contribute to financial due diligence activity and wider initiatives focused on improving efficiency, reducing cost, and maximising commercial returns across the group. The Person The ideal candidate will be a fully qualified ACA/ACCA or equivalent finance professional with a strong technical reporting background. You will bring proven experience of group consolidations within multinational businesses, including exposure to differing reporting currencies, together with experience in the preparation and review of UK statutory accounts. You will be comfortable operating in a fast-paced, entrepreneurial environment and will combine strong attention to detail with a flexible, adaptable approach to priorities and deadlines. Strong written and verbal communication skills are essential, along with the ability to present financial information clearly and concisely to both internal and external stakeholders. A collaborative mindset and sound commercial awareness will be key to success in this appointment. How to Apply This is an excellent opportunity to join a dynamic and evolving group in a highly visible finance role. To apply, please submit your CV together with details of your current remuneration package and quote 10318.
Apr 02, 2026
Full time
Manufacturing To 70,000 + bonus + benefits Gloucestershire Ref: 10318 The Company We are currently working in partnership with a well-established and growing international group operating within a specialist industrial environment. With a reputation for technical excellence, strong customer relationships, and a continued focus on commercial performance, the business is seeking to appoint a high-calibre Group Accounting & Reporting Manager to strengthen its finance capability and support the next phase of growth. The Role Reporting to the Group CFO, this is a pivotal role with responsibility for the preparation of all financial reporting across the group. The successful candidate will act as a key contact for auditors, tax, legal, and other professional advisers while ensuring the business maintains strong financial control, compliance, and reporting standards. The role will lead on group consolidations under IFRS, including intercompany reconciliations across trading, funding loans, and group recharges. It will also support budgeting and forecasting, cash flow forecasting, covenant reporting, tax compliance and analysis, and the preparation of accurate monthly, quarterly, and annual financial statements. In addition, the position will contribute to financial due diligence activity and wider initiatives focused on improving efficiency, reducing cost, and maximising commercial returns across the group. The Person The ideal candidate will be a fully qualified ACA/ACCA or equivalent finance professional with a strong technical reporting background. You will bring proven experience of group consolidations within multinational businesses, including exposure to differing reporting currencies, together with experience in the preparation and review of UK statutory accounts. You will be comfortable operating in a fast-paced, entrepreneurial environment and will combine strong attention to detail with a flexible, adaptable approach to priorities and deadlines. Strong written and verbal communication skills are essential, along with the ability to present financial information clearly and concisely to both internal and external stakeholders. A collaborative mindset and sound commercial awareness will be key to success in this appointment. How to Apply This is an excellent opportunity to join a dynamic and evolving group in a highly visible finance role. To apply, please submit your CV together with details of your current remuneration package and quote 10318.
Recruitment Helpline
General Manager
Recruitment Helpline
An excellent opportunity for an experienced General Manager to join a well-established Vehicle Servicing / Repair and MOT Test Centre. Job Type: Full-Time, Permanent. Salary: Competitive Salary, Negotiable Depending on Experience - With Bonus Scheme. Location: West London W14. About The Role: A hands-on leadership role with real autonomy, responsibility and rewards to match your performance. The company are seeking an experienced General Manager to lead a well-established independent garage in West London, overseeing vehicle servicing, repair and MOT testing operations. This is a hands-on role responsible for workflow, staff leadership, customer care, quality control, profitability and the smooth day-to-day running of the workshop. The ideal candidate will have experience working in the independent garage sector and a current DVSA MOT tester's licence, with a strong background in garage operations, team management and customer focused service delivery. In return, we offer a competitive pay package with bonus incentives, all of which are negotiable for the right person, and the opportunity to join a respected business with a long track record of success. Key Responsibilities Manage workflow, staff and customer care to ensure the delivery of quality and profit across the vehicle servicing/ repair and MOT testing operations Maximise turnover and profitability through the sale of labour, parts and materials to fleet and non-fleet customers Quality assure all MOT, servicing and mechanical repair worked undertaken by workshop technicians to market the business effectively to increase brand awareness and to grow the customer base Develop new business opportunities through the introduction of products and services that will enhance the customer offer and diversify the company's income base Devise and use systems for overseeing work in progress, maintain records of comeback repairs to ensure repair and technician involved can be identified Develop and monitor systems for the appropriate use of shop supplies, protect company equipment from theft and abuse, ensure proper maintenance of all equipment and maintain inventory of essential and special tools for current and past model years Responsible for workshop maintenance and cleanliness by maintaining awareness of Health & Safety requirements and implement corrective actions in areas requiring improved housekeeping. To provide regular reporting as required by the Managing Director or his appointed proxy using agreed formats and processes Key performance outputs Meet the weekly sales and profit targets agreed with the managing Director Meet customer satisfaction targets by helping technicians properly diagnose technical problems and direct proper repair procedures Organise workflow and the management of labour man hours in an efficient manner to maximise the use of workshop capacity, while controlling expenses Candidate Requirements DVSA approved MOT tester, City and Guilds level 3 or equivalent 5 - 10 years' experience in the trade Experience of MOT testing a broad range of vehicles Has previously run a garage business or had profit centre accountability Experience of mechanical/ electrical engineering fault finding for the models produced by all the major car and motorcycle manufactures. Experience of dealing effectively with 3rd party suppliers of parts and services including the raising of purchase orders, validating quotes and progress tracking Experience in managing a workshop team using job cards and the efficient allocation of tasks and resources depending on changing priorities Experience of invoicing/ billing and financial reporting procedures Experience of client/ key account management Competencies Able to work under pressure in a fast-paced environment. Delivers work that is 'right first time' and takes direct responsibility for the performance of operations Gets on with the job and makes things happen Team building Able to lead, manage and motivate staff Is able to successfully balance the skills, needs and work styles of individual staff against the requirements of output and performance Flexible Organisation and Planning Able to prioritise tasks and workflow effectively Attention to detail and accuracy in the planning and delivery of operational duties and job tasks Able to think outside the box when required A self-starter Analysis & Decisiveness A firm and effective decision maker Able to give quick and intelligent responses to questions and issues as they arise Customer Focus Able to communicate effectively with a diverse range of customer groups and customer needs Able to present a positive image as the face of the company Sales focused with the aim of achieving a positive customer experience each time, every time Able to handle and resolve customer complaints to retain customer loyalty If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration. The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.
Apr 02, 2026
Full time
An excellent opportunity for an experienced General Manager to join a well-established Vehicle Servicing / Repair and MOT Test Centre. Job Type: Full-Time, Permanent. Salary: Competitive Salary, Negotiable Depending on Experience - With Bonus Scheme. Location: West London W14. About The Role: A hands-on leadership role with real autonomy, responsibility and rewards to match your performance. The company are seeking an experienced General Manager to lead a well-established independent garage in West London, overseeing vehicle servicing, repair and MOT testing operations. This is a hands-on role responsible for workflow, staff leadership, customer care, quality control, profitability and the smooth day-to-day running of the workshop. The ideal candidate will have experience working in the independent garage sector and a current DVSA MOT tester's licence, with a strong background in garage operations, team management and customer focused service delivery. In return, we offer a competitive pay package with bonus incentives, all of which are negotiable for the right person, and the opportunity to join a respected business with a long track record of success. Key Responsibilities Manage workflow, staff and customer care to ensure the delivery of quality and profit across the vehicle servicing/ repair and MOT testing operations Maximise turnover and profitability through the sale of labour, parts and materials to fleet and non-fleet customers Quality assure all MOT, servicing and mechanical repair worked undertaken by workshop technicians to market the business effectively to increase brand awareness and to grow the customer base Develop new business opportunities through the introduction of products and services that will enhance the customer offer and diversify the company's income base Devise and use systems for overseeing work in progress, maintain records of comeback repairs to ensure repair and technician involved can be identified Develop and monitor systems for the appropriate use of shop supplies, protect company equipment from theft and abuse, ensure proper maintenance of all equipment and maintain inventory of essential and special tools for current and past model years Responsible for workshop maintenance and cleanliness by maintaining awareness of Health & Safety requirements and implement corrective actions in areas requiring improved housekeeping. To provide regular reporting as required by the Managing Director or his appointed proxy using agreed formats and processes Key performance outputs Meet the weekly sales and profit targets agreed with the managing Director Meet customer satisfaction targets by helping technicians properly diagnose technical problems and direct proper repair procedures Organise workflow and the management of labour man hours in an efficient manner to maximise the use of workshop capacity, while controlling expenses Candidate Requirements DVSA approved MOT tester, City and Guilds level 3 or equivalent 5 - 10 years' experience in the trade Experience of MOT testing a broad range of vehicles Has previously run a garage business or had profit centre accountability Experience of mechanical/ electrical engineering fault finding for the models produced by all the major car and motorcycle manufactures. Experience of dealing effectively with 3rd party suppliers of parts and services including the raising of purchase orders, validating quotes and progress tracking Experience in managing a workshop team using job cards and the efficient allocation of tasks and resources depending on changing priorities Experience of invoicing/ billing and financial reporting procedures Experience of client/ key account management Competencies Able to work under pressure in a fast-paced environment. Delivers work that is 'right first time' and takes direct responsibility for the performance of operations Gets on with the job and makes things happen Team building Able to lead, manage and motivate staff Is able to successfully balance the skills, needs and work styles of individual staff against the requirements of output and performance Flexible Organisation and Planning Able to prioritise tasks and workflow effectively Attention to detail and accuracy in the planning and delivery of operational duties and job tasks Able to think outside the box when required A self-starter Analysis & Decisiveness A firm and effective decision maker Able to give quick and intelligent responses to questions and issues as they arise Customer Focus Able to communicate effectively with a diverse range of customer groups and customer needs Able to present a positive image as the face of the company Sales focused with the aim of achieving a positive customer experience each time, every time Able to handle and resolve customer complaints to retain customer loyalty If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration. The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.
ISR Recruitment Ltd
Customer Experience Manager
ISR Recruitment Ltd Tamworth, Staffordshire
Customer Experience Manager Tamworth, Staffordshire (Hybrid-Working) Up to £60,000 per year + Car/Car Allowance Plus an excellent company benefits package (25 days holiday + Bank holidays, Pension, Healthcare, etc.) Skills and Experience: Proven experience in a customer experience, customer success, technical account management or service delivery role. Professional, customer centric and presented in a great manner for both customers and team Assertive and confident behaviour with a robust character and resilience to achieve positive outcomes. Experience managing complex customer journeys involving hardware installation, commissioning and technical fieldwork. Demonstrated ability to coordinate cross-functional teams and manage customer expectations. Excellent communication skills with the ability to translate technical concepts into clear customer-friendly language. Proven experience in a customer experience/account manager role and the ability to be ambitious to make great customer contacts and be a key part of owning the management of customer experience. Strong background in engineering, technical operations and clean-tech/energy systems. Experience in renewable energy, agriculture, biomethane or related engineering sectors is highly desirable not essential. Experience with HubSpot highly advantageous. The Opportunity: My client based in the renewables sector are looking for a Customer Experience Manager where you will be the primary interface with their customers, responsible for reviewing, managing and continuously improving the end-to-end customer journey. This role is pivotal in ensuring that clear communication and planning across commercial, engineering, project and operations teams is summarised as information back to the customer as well as providing guidance regarding customer considerations and key operational pressures. My client are looking for someone who has proven experience in a customer focused role and this may have begun from a field/service support role but has led to an office-based coordination role with strong organisation communication and problem-solving experience. Applications: Please contact John here at ISR to learn more about our client who are continuing to grow and dominate their sector here in the UK with their expertise and range of technology products?
Apr 02, 2026
Full time
Customer Experience Manager Tamworth, Staffordshire (Hybrid-Working) Up to £60,000 per year + Car/Car Allowance Plus an excellent company benefits package (25 days holiday + Bank holidays, Pension, Healthcare, etc.) Skills and Experience: Proven experience in a customer experience, customer success, technical account management or service delivery role. Professional, customer centric and presented in a great manner for both customers and team Assertive and confident behaviour with a robust character and resilience to achieve positive outcomes. Experience managing complex customer journeys involving hardware installation, commissioning and technical fieldwork. Demonstrated ability to coordinate cross-functional teams and manage customer expectations. Excellent communication skills with the ability to translate technical concepts into clear customer-friendly language. Proven experience in a customer experience/account manager role and the ability to be ambitious to make great customer contacts and be a key part of owning the management of customer experience. Strong background in engineering, technical operations and clean-tech/energy systems. Experience in renewable energy, agriculture, biomethane or related engineering sectors is highly desirable not essential. Experience with HubSpot highly advantageous. The Opportunity: My client based in the renewables sector are looking for a Customer Experience Manager where you will be the primary interface with their customers, responsible for reviewing, managing and continuously improving the end-to-end customer journey. This role is pivotal in ensuring that clear communication and planning across commercial, engineering, project and operations teams is summarised as information back to the customer as well as providing guidance regarding customer considerations and key operational pressures. My client are looking for someone who has proven experience in a customer focused role and this may have begun from a field/service support role but has led to an office-based coordination role with strong organisation communication and problem-solving experience. Applications: Please contact John here at ISR to learn more about our client who are continuing to grow and dominate their sector here in the UK with their expertise and range of technology products?
England Boxing
Membership & Volunteer Manager
England Boxing
As part of the Operations team, the successful candidate will be responsible for playing a proactive role in the Thriving Boxing Community element of England Boxing s strategy, as well as having significant input into A Respected and Valued NGB and other elements of the wider strategy. In essence, the role will be responsible for managing, developing and enhancing the day-to-day running of the Membership Services Department to ensure all those engaging with England Boxing have a first-class experience. The role is also responsible for the accuracy of the data on England Boxing s database (which includes the current and past member records) and to provide support to volunteers and England Boxing staff as appropriate. Please note the job will require flexible working hours, including occasional evening and weekend work at National Championships / other EB events. Key Accountabilities Include: • To lead and develop the Thriving Boxing Community element of the England Boxing strategy. In addition, help develop and deliver the broader England Boxing strategy as required. • To develop and update the company CRM system, ensuring streamlined processes and systems to guarantee a high-quality experience for our members & volunteers. • To oversee the day-to-day support and management of regional volunteers across the country in line with England Boxing s policies, procedures, services & systems. • To ensure the membership services function operates effectively and that the functions activities are aligned with departmental and company objectives. • To ensure that all membership enquiries are satisfactorily managed, resolved and closed in agreed timescales. • To manage proactive engagement with members to grow affiliation, enhance membership retention and promote England Boxing services. • To actively review and implement cost-effective improvements in the membership services, processes, and systems. • Ensure a high level of customer service and membership support is provided at all times. • Ensure high-quality records are maintained. • Manage the accurate fulfilment of membership benefits, including partner offers, DBS assessments and insurance. • Serve as project manager for the production and distribution of membership information. • To establish and develop good working relationships with England Boxing staff, members, regional associations, participants and supporters to ensure positive relations. • Line-manage the Membership Services team, effectively sustaining a positive team environment, displaying high levels of motivation and team spirit. • Manage the membership services budget • To provide support and input into the management team as required, and specifically into the delivery of the organisation s strategic plan and Sport England funding programme. • To oversee the training & development of staff and volunteers in the Membership Department, and create a culture of self-improvement and continuous professional development • To perform any other duties as reasonably required to meet the objectives of the organisation Person Specification - Essential: • Minimum three years experience in managing, developing, and enhancing membership, volunteer, or customer services. • Understanding and awareness of individual and club membership within a sporting environment. • Experience in setting goals, targets and measures, and subsequent implementation plans, particularly in relation to commercialisation & CRM development • Comfortable operating in a fast-changing and challenging environment with excellent people/relationship management skills and the ability to influence and engage. • Track record in the successful management of budgets, volunteers and staff, including their ongoing development. • Excellent written and verbal communication skills. Along with appropriate IT skills, specifically Microsoft Teams, Word, Excel and PowerPoint. • To be resilient and able to demonstrate leadership, and have experience operating at a management level. • Experience of writing high-level reports, policies and strategies, particularly in relation to the practical implementation of good governance within a national sporting or third sector organisation • Experience using insight and research methods to help better understand customer or membership behaviour, and apply learnings to improve future work • A demonstrable understanding of the need to co-produce/collaborate with stakeholders and the impact of the same. Desirable: • Knowledge of amateur boxing, including technical rules and competitions. • Experience of managing sub-committees, focus groups and/or consultations in a voluntary, sports or customer service environment • Be able to demonstrate creativity and the instigation and production of innovative and cost-effective development programmes. • Hold a full UK Driving Licence and access to a vehicle. • The role will require travel throughout the country for meetings/events and work unsociable hours, including evenings and weekends (as required). • Experience in developing grassroots sports projects. This includes writing and developing grant funding applications.
Apr 02, 2026
Full time
As part of the Operations team, the successful candidate will be responsible for playing a proactive role in the Thriving Boxing Community element of England Boxing s strategy, as well as having significant input into A Respected and Valued NGB and other elements of the wider strategy. In essence, the role will be responsible for managing, developing and enhancing the day-to-day running of the Membership Services Department to ensure all those engaging with England Boxing have a first-class experience. The role is also responsible for the accuracy of the data on England Boxing s database (which includes the current and past member records) and to provide support to volunteers and England Boxing staff as appropriate. Please note the job will require flexible working hours, including occasional evening and weekend work at National Championships / other EB events. Key Accountabilities Include: • To lead and develop the Thriving Boxing Community element of the England Boxing strategy. In addition, help develop and deliver the broader England Boxing strategy as required. • To develop and update the company CRM system, ensuring streamlined processes and systems to guarantee a high-quality experience for our members & volunteers. • To oversee the day-to-day support and management of regional volunteers across the country in line with England Boxing s policies, procedures, services & systems. • To ensure the membership services function operates effectively and that the functions activities are aligned with departmental and company objectives. • To ensure that all membership enquiries are satisfactorily managed, resolved and closed in agreed timescales. • To manage proactive engagement with members to grow affiliation, enhance membership retention and promote England Boxing services. • To actively review and implement cost-effective improvements in the membership services, processes, and systems. • Ensure a high level of customer service and membership support is provided at all times. • Ensure high-quality records are maintained. • Manage the accurate fulfilment of membership benefits, including partner offers, DBS assessments and insurance. • Serve as project manager for the production and distribution of membership information. • To establish and develop good working relationships with England Boxing staff, members, regional associations, participants and supporters to ensure positive relations. • Line-manage the Membership Services team, effectively sustaining a positive team environment, displaying high levels of motivation and team spirit. • Manage the membership services budget • To provide support and input into the management team as required, and specifically into the delivery of the organisation s strategic plan and Sport England funding programme. • To oversee the training & development of staff and volunteers in the Membership Department, and create a culture of self-improvement and continuous professional development • To perform any other duties as reasonably required to meet the objectives of the organisation Person Specification - Essential: • Minimum three years experience in managing, developing, and enhancing membership, volunteer, or customer services. • Understanding and awareness of individual and club membership within a sporting environment. • Experience in setting goals, targets and measures, and subsequent implementation plans, particularly in relation to commercialisation & CRM development • Comfortable operating in a fast-changing and challenging environment with excellent people/relationship management skills and the ability to influence and engage. • Track record in the successful management of budgets, volunteers and staff, including their ongoing development. • Excellent written and verbal communication skills. Along with appropriate IT skills, specifically Microsoft Teams, Word, Excel and PowerPoint. • To be resilient and able to demonstrate leadership, and have experience operating at a management level. • Experience of writing high-level reports, policies and strategies, particularly in relation to the practical implementation of good governance within a national sporting or third sector organisation • Experience using insight and research methods to help better understand customer or membership behaviour, and apply learnings to improve future work • A demonstrable understanding of the need to co-produce/collaborate with stakeholders and the impact of the same. Desirable: • Knowledge of amateur boxing, including technical rules and competitions. • Experience of managing sub-committees, focus groups and/or consultations in a voluntary, sports or customer service environment • Be able to demonstrate creativity and the instigation and production of innovative and cost-effective development programmes. • Hold a full UK Driving Licence and access to a vehicle. • The role will require travel throughout the country for meetings/events and work unsociable hours, including evenings and weekends (as required). • Experience in developing grassroots sports projects. This includes writing and developing grant funding applications.
Talk Staff Group Limited
Sales Administrator (Part Time)
Talk Staff Group Limited Nuneaton, Warwickshire
We are working with the world's premier provider in their industry and sector to assist in the recruitment of a customer service, sales and admin support employee if you like lots of variety, keep reading They lead the global market in both volume and quality. As a family-owned company, they have a long history of success, ensuring job stability and long-term growth opportunities. The company is committed to continuous improvement and progress while fostering a fun, professional, ethical, and safe work environment. To be considered for the role, you ll require the following essentials: Manage customer accounts, process and follow up on invoices. Provide first-line customer support and handle inquiries. Process orders, manage order-related projects, and ensure timely delivery. Prepare quotations, maintain the customer database, and update pricing. Verify stock availability, monitor inventory, and oversee office supply procurement. Liaise with suppliers, coordinate business travel, and schedule meetings. Organize events, and internal meetings. Assist with general office administration, reception duties, and data entry. Collaborate with Management and Supply Chain to meet lead times and deliver exceptional customer service. Provide after-sales support, manage returned products, and liaise with couriers. Engage in proactive sales and support ad-hoc projects. Proofread marketing documents and assist the sales manager with prospecting. The ideal candidate will be an excellent customer focused individual, that can communicate on many levels, and be IT literate. Having a can-do attitude, strong organisational skills and a flexible work attitude you will fit directly into the team fostering a fun, professional ethical and safe role. Within this position, you ll also be: Possessing a keen eye for detail and the ability to manage priorities. Able to demonstrate strong organizational skills and a methodical approach to tasks. Working in a fast-paced, high-demand environment with multitasking capabilities. Showing exceptional interpersonal skills. Focusing on customer satisfaction. Equipped with administrative, record-keeping, and clerical expertise. Known for problem-solving abilities. Retaining and applying knowledge effectively. Salary & Working Hours Salary is £26,000 FTE per annum 5 days per week 30/32 hours 1 day wfh Free on Site Parking 25 Days annual leave plus Bank Holidays (Pro ratad) Good working atmosphere International Environment Annual Profit-Sharing program Annual salary increase program Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an Recruitment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed) (phone number removed)
Apr 02, 2026
Full time
We are working with the world's premier provider in their industry and sector to assist in the recruitment of a customer service, sales and admin support employee if you like lots of variety, keep reading They lead the global market in both volume and quality. As a family-owned company, they have a long history of success, ensuring job stability and long-term growth opportunities. The company is committed to continuous improvement and progress while fostering a fun, professional, ethical, and safe work environment. To be considered for the role, you ll require the following essentials: Manage customer accounts, process and follow up on invoices. Provide first-line customer support and handle inquiries. Process orders, manage order-related projects, and ensure timely delivery. Prepare quotations, maintain the customer database, and update pricing. Verify stock availability, monitor inventory, and oversee office supply procurement. Liaise with suppliers, coordinate business travel, and schedule meetings. Organize events, and internal meetings. Assist with general office administration, reception duties, and data entry. Collaborate with Management and Supply Chain to meet lead times and deliver exceptional customer service. Provide after-sales support, manage returned products, and liaise with couriers. Engage in proactive sales and support ad-hoc projects. Proofread marketing documents and assist the sales manager with prospecting. The ideal candidate will be an excellent customer focused individual, that can communicate on many levels, and be IT literate. Having a can-do attitude, strong organisational skills and a flexible work attitude you will fit directly into the team fostering a fun, professional ethical and safe role. Within this position, you ll also be: Possessing a keen eye for detail and the ability to manage priorities. Able to demonstrate strong organizational skills and a methodical approach to tasks. Working in a fast-paced, high-demand environment with multitasking capabilities. Showing exceptional interpersonal skills. Focusing on customer satisfaction. Equipped with administrative, record-keeping, and clerical expertise. Known for problem-solving abilities. Retaining and applying knowledge effectively. Salary & Working Hours Salary is £26,000 FTE per annum 5 days per week 30/32 hours 1 day wfh Free on Site Parking 25 Days annual leave plus Bank Holidays (Pro ratad) Good working atmosphere International Environment Annual Profit-Sharing program Annual salary increase program Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an Recruitment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed) (phone number removed)
Five Guys
General Manager
Five Guys Danderhall, Midlothian
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Apr 02, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Five Guys
Assistant General Manager
Five Guys Brierley Hill, West Midlands
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Apr 02, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Five Guys
General Manager
Five Guys Dunchurch, Warwickshire
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Apr 02, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Five Guys
General Manager
Five Guys Droylsden, Manchester
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Apr 02, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
collaborate recruitment
National Account Manager
collaborate recruitment
Exciting opportunity for a National Account Manager to join a globally recognised organisation in the FMCG sector. Fabulous team, competitive package! NATIONAL ACCOUNT MANAGER JOB SUMMARY: Salary Up to: £53k (including car allowance) + 30% Profit-Related Bonus (circa £60k OTE) Location: Hybrid (Office Based in Bucks 3 days per week - rest of the week field / home based) Permanent: full-time position (37 hours per week) About the Company: Our client is a specialist within the FMCG sector, renowned globally for delivering high-quality products through a portfolio of flagship brands. With operations across the UK and a head office in Bucks, our client is looking for an experienced National Account Manager who is able to hit the ground running, looking after their customer accounts across 4 major supermarkets. The National Account Manager will be joining an established, growing team and benefit from a collaborative environment, in an organisation that prides itself on its vibrant, friendly culture where colleagues truly enjoy coming to work! The Role: The successful NAM will take ownership of a designated portfolio of customers, managing and developing these relationships to drive profitable growth across their customer's household section. You will champion solutions that deliver mutually beneficial outcomes, while supporting their long-term success. Key Responsibilities: Develop trusted relationships across your customer portfolio, meeting with buyers and key decision makers Identify and develop new business opportunities with seasonal buyers Gain a thorough understanding of customer needs and requirements in order to offer the most appropriate products and services Continuously propose solutions that align with both customer objectives and company goals Ensure timely delivery of the correct products and services to customers Act as the primary communication link between key customers and internal teams, ensuring seamless service Build comprehensive knowledge of your channel, including contacts, associations, market positioning, and strategy Resolve customer issues and complaints promptly to maintain trust and strong relationships Drive new sales using market data and analytical insights Prepare regular progress reports and forecasts, including monthly channel review updates to senior management, demonstrating in-depth account knowledge Attend standout hospitality events, gala dinners, and trade shows, representing the business and building strong relationships in style. Experience and Skills required: Proven Sales experience within an FMCG environment/selling FMCG brands Strong Account Management experience, with the ability to provide solutions based on customer needs Excellent communication skills with the ability to work with internal / external stakeholders at all levels Ability / Willingness to drive new business sales Excellent analytical and organisational skills with an upbeat, positive attitude A conscientious self-starter with a strong commitment to teamwork and the ability to work on your own initiative Full, clean driving licence Please note that due to the hybrid work arrangement, you will need to live within commuting distance of Marlow What's on Offer: Competitive salary: £51,128pa (including car allowance) 30% profit-related bonus scheme (circa £60k OTE) Generous life assurance cover (up to 4 times salary) Up to 25 days paid annual leave plus bank holidays Pension scheme Employee Assistance Programme Free onsite parking Hybrid working (3 days per week in office) Periodic voucher reward schemes Opportunity to attend fantastic gala events and hospitality experiences, as well as some European travel This is an excellent opportunity for an ambitious National Account Manager to join a thriving business with exceptional people, outstanding culture, and fantastic perks! If you are ready to take your career to the next level in a company that truly values its team, we would love to hear from you!
Apr 02, 2026
Full time
Exciting opportunity for a National Account Manager to join a globally recognised organisation in the FMCG sector. Fabulous team, competitive package! NATIONAL ACCOUNT MANAGER JOB SUMMARY: Salary Up to: £53k (including car allowance) + 30% Profit-Related Bonus (circa £60k OTE) Location: Hybrid (Office Based in Bucks 3 days per week - rest of the week field / home based) Permanent: full-time position (37 hours per week) About the Company: Our client is a specialist within the FMCG sector, renowned globally for delivering high-quality products through a portfolio of flagship brands. With operations across the UK and a head office in Bucks, our client is looking for an experienced National Account Manager who is able to hit the ground running, looking after their customer accounts across 4 major supermarkets. The National Account Manager will be joining an established, growing team and benefit from a collaborative environment, in an organisation that prides itself on its vibrant, friendly culture where colleagues truly enjoy coming to work! The Role: The successful NAM will take ownership of a designated portfolio of customers, managing and developing these relationships to drive profitable growth across their customer's household section. You will champion solutions that deliver mutually beneficial outcomes, while supporting their long-term success. Key Responsibilities: Develop trusted relationships across your customer portfolio, meeting with buyers and key decision makers Identify and develop new business opportunities with seasonal buyers Gain a thorough understanding of customer needs and requirements in order to offer the most appropriate products and services Continuously propose solutions that align with both customer objectives and company goals Ensure timely delivery of the correct products and services to customers Act as the primary communication link between key customers and internal teams, ensuring seamless service Build comprehensive knowledge of your channel, including contacts, associations, market positioning, and strategy Resolve customer issues and complaints promptly to maintain trust and strong relationships Drive new sales using market data and analytical insights Prepare regular progress reports and forecasts, including monthly channel review updates to senior management, demonstrating in-depth account knowledge Attend standout hospitality events, gala dinners, and trade shows, representing the business and building strong relationships in style. Experience and Skills required: Proven Sales experience within an FMCG environment/selling FMCG brands Strong Account Management experience, with the ability to provide solutions based on customer needs Excellent communication skills with the ability to work with internal / external stakeholders at all levels Ability / Willingness to drive new business sales Excellent analytical and organisational skills with an upbeat, positive attitude A conscientious self-starter with a strong commitment to teamwork and the ability to work on your own initiative Full, clean driving licence Please note that due to the hybrid work arrangement, you will need to live within commuting distance of Marlow What's on Offer: Competitive salary: £51,128pa (including car allowance) 30% profit-related bonus scheme (circa £60k OTE) Generous life assurance cover (up to 4 times salary) Up to 25 days paid annual leave plus bank holidays Pension scheme Employee Assistance Programme Free onsite parking Hybrid working (3 days per week in office) Periodic voucher reward schemes Opportunity to attend fantastic gala events and hospitality experiences, as well as some European travel This is an excellent opportunity for an ambitious National Account Manager to join a thriving business with exceptional people, outstanding culture, and fantastic perks! If you are ready to take your career to the next level in a company that truly values its team, we would love to hear from you!
Five Guys
General Manager
Five Guys Kingswinford, West Midlands
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Apr 02, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Five Guys
General Manager
Five Guys Kilsby, Warwickshire
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Apr 02, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
TPF Recruitment
Client Manager
TPF Recruitment West Wickham, Kent
Exclusive to TPF Recruitment, we're representing a highly successful firm of accountants based in West Wickham who are looking for a Client Manager to join their team. This will be a hands-on position where you will be responsible for managing a varied client portfolio across statutory accounts, management accounts, tax, bookkeeping and VAT. You will have increasing responsibility and the opportunity to progress within your career and develop technically in this exciting client manager position. Our client promotes a friendly and relaxed working environment where you can maintain an excellent work life balance. Managing a diverse client portfolio, including attending client meetings Preparation of accounts for Sole Traders, Partnerships and Limited Companies Corporation and personal tax computations Completing more complex management accounts, bookkeeping and VAT work Overseeing basic bookkeeping and VAT returns from more junior staff Supporting junior staff with their development Requirements Client Manager West Wickham £45,000- £55,000 Preferably qualified ACA or ACCA, or by experience 3+ years of experience within an accountancy practice Experience preparing accounts and tax returns Experience of Iris and Xero would be advantageous, but isn't essential Benefits Client Manager West Wickham £45,000- £55,000 £45,000 - £55,000, dependent on experience and background, negotiable Auto Enrolment Pension scheme 25 days holiday, plus bank holidays Please apply for the vacancy or contact Tristan Finch via phone, our website or LinkedIn for a confidential conversation
Apr 02, 2026
Full time
Exclusive to TPF Recruitment, we're representing a highly successful firm of accountants based in West Wickham who are looking for a Client Manager to join their team. This will be a hands-on position where you will be responsible for managing a varied client portfolio across statutory accounts, management accounts, tax, bookkeeping and VAT. You will have increasing responsibility and the opportunity to progress within your career and develop technically in this exciting client manager position. Our client promotes a friendly and relaxed working environment where you can maintain an excellent work life balance. Managing a diverse client portfolio, including attending client meetings Preparation of accounts for Sole Traders, Partnerships and Limited Companies Corporation and personal tax computations Completing more complex management accounts, bookkeeping and VAT work Overseeing basic bookkeeping and VAT returns from more junior staff Supporting junior staff with their development Requirements Client Manager West Wickham £45,000- £55,000 Preferably qualified ACA or ACCA, or by experience 3+ years of experience within an accountancy practice Experience preparing accounts and tax returns Experience of Iris and Xero would be advantageous, but isn't essential Benefits Client Manager West Wickham £45,000- £55,000 £45,000 - £55,000, dependent on experience and background, negotiable Auto Enrolment Pension scheme 25 days holiday, plus bank holidays Please apply for the vacancy or contact Tristan Finch via phone, our website or LinkedIn for a confidential conversation
Five Guys
Deputy General Manager
Five Guys Colden Common, Hampshire
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Apr 02, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Fairford Associates
Security Operations Manager
Fairford Associates Newcastle Upon Tyne, Tyne And Wear
Job title Security Operations Manager Location: North-East S alary: £36,500-£38,500 , Pension, a company Car is provided, Health Plan (after qualifying period completed), Holiday entitlement 5.6 weeks per annum Why Join? My client is a North-East based security company with SIA Security Industry approved contractor status. They operate on a national basis, with clients in a broad range of sectors. The Opportunity I am currently working with them to appoint an experienced and talented Security Operations Manager to oversee a portfolio of mixed contracts across the North-East. The role requires the role-holder to build strong relationships with customers and to represent the company to understand customer needs and demands covering the services of Security Manned Guarding, Facilities management, Key Holding and Response Sector. You will report into the Senior Operations Manager for National Accounts and will manage a team of Supervisors and Controllers. What You ll Be Doing Lead and manage the day-to-day security operations across multiple sites and contracts Involvement on the duty manager rota which would be 1 in 3 weekends Support, mentor, and develop security teams to deliver a first-class service Ensure full compliance with UK security industry standards and regulations Build and maintain strong client relationships through exceptional service delivery and communication/liaison Oversee incident response, investigations, and accurate reporting Recruit, train, and guide security personnel to success Delegate tasks to appropriate colleagues conduct regular audits to ensure continuous improvement of standards Oversee other key elements such as discipline, H&S, company vehicles, etc About You You will be experienced in Operations/Accounts Management roles within the Security Manned Guarding Industry or the Cleaning/Facilities Management. Possess a strong understanding of on the ground operations. NEBOSH/IOSH Health and Safety qualified Possess a UK driving license Reside in the North-East Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers. Please view our latest jobs on our website and follow us on Linkedin and Twitter. We do try to reply to each application personally, however as we receive a high number of applications for each role, we handle it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest.
Apr 02, 2026
Full time
Job title Security Operations Manager Location: North-East S alary: £36,500-£38,500 , Pension, a company Car is provided, Health Plan (after qualifying period completed), Holiday entitlement 5.6 weeks per annum Why Join? My client is a North-East based security company with SIA Security Industry approved contractor status. They operate on a national basis, with clients in a broad range of sectors. The Opportunity I am currently working with them to appoint an experienced and talented Security Operations Manager to oversee a portfolio of mixed contracts across the North-East. The role requires the role-holder to build strong relationships with customers and to represent the company to understand customer needs and demands covering the services of Security Manned Guarding, Facilities management, Key Holding and Response Sector. You will report into the Senior Operations Manager for National Accounts and will manage a team of Supervisors and Controllers. What You ll Be Doing Lead and manage the day-to-day security operations across multiple sites and contracts Involvement on the duty manager rota which would be 1 in 3 weekends Support, mentor, and develop security teams to deliver a first-class service Ensure full compliance with UK security industry standards and regulations Build and maintain strong client relationships through exceptional service delivery and communication/liaison Oversee incident response, investigations, and accurate reporting Recruit, train, and guide security personnel to success Delegate tasks to appropriate colleagues conduct regular audits to ensure continuous improvement of standards Oversee other key elements such as discipline, H&S, company vehicles, etc About You You will be experienced in Operations/Accounts Management roles within the Security Manned Guarding Industry or the Cleaning/Facilities Management. Possess a strong understanding of on the ground operations. NEBOSH/IOSH Health and Safety qualified Possess a UK driving license Reside in the North-East Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers. Please view our latest jobs on our website and follow us on Linkedin and Twitter. We do try to reply to each application personally, however as we receive a high number of applications for each role, we handle it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest.
CIBSE
Fundraising Manager
CIBSE
Fundraising Manager About the role This is a new role that will be responsible for fundraising at CIBSE We have already had significant pledges from a wide range of donors and this will build on that work The role will also be responsible for creating commercial opportunities in our new Skills Hub What you will do Agreeing fundraising targets with MD Implementing a strategy to contact potential donors - individual members, manufacturers, patrons, trustees, trusts and the wider Creating account plans for key donors Financial reporting on pipeline of opportunities Represent CIBSE at key industry functions and events Producing sales and marketing material Planning and Instigating sales campaigns Collaborating across CIBSE to share data and generate prospects Create promotional material for Skills Hub Create campaigns to target potential users of Hub Regular reporting of sales pipelines and prospects The above is not an exhaustive list of duties and you will be expected to perform other related tasks to meet the overall business objectives of the Institution. What you will need to be successful At least three years of fundraising experience in a corporate environment Fantastic communication skills Tenacious, resilient and hard working Ability to think creatively and deliver exceptional customer service Drive and determination Financial literacy What CIBSE offers you A supportive and friendly working environment. Starting at 25 days Annual Leave increasing to 27 days with length of service, plus Bank Holidays. Contributory Pension Scheme. Family Friendly Leave. Three paid volunteering days per year. Annual Travel Season Ticket Loan. Cycle to Work Scheme. Life Assurance. Private Medical Insurance. Cash Plan - cash back for routine healthcare treatments. Health and Wellbeing benefits, including Mental Health support, and access to a 24/7 GP service. Shopping portal, rewards programme, and gym discounts. Referral Scheme. Hybrid Working where people are 'in the office more days than they are not'. The chance to be part of an evolving, changing and exciting organisation that genuinely does change the world. Application Process To apply for this role, please include your CV and cover letter outlining how you feel you would be a great fit for the role. We reserve the right to close this advert early if we receive sufficient applications. If you think you are a great fit for this role, please submit your application at the earliest opportunity. The Institution is an equal opportunities employer. The post-holder will be expected to adhere to and support the Institution's commitment to diversity, equality and inclusion.
Apr 02, 2026
Full time
Fundraising Manager About the role This is a new role that will be responsible for fundraising at CIBSE We have already had significant pledges from a wide range of donors and this will build on that work The role will also be responsible for creating commercial opportunities in our new Skills Hub What you will do Agreeing fundraising targets with MD Implementing a strategy to contact potential donors - individual members, manufacturers, patrons, trustees, trusts and the wider Creating account plans for key donors Financial reporting on pipeline of opportunities Represent CIBSE at key industry functions and events Producing sales and marketing material Planning and Instigating sales campaigns Collaborating across CIBSE to share data and generate prospects Create promotional material for Skills Hub Create campaigns to target potential users of Hub Regular reporting of sales pipelines and prospects The above is not an exhaustive list of duties and you will be expected to perform other related tasks to meet the overall business objectives of the Institution. What you will need to be successful At least three years of fundraising experience in a corporate environment Fantastic communication skills Tenacious, resilient and hard working Ability to think creatively and deliver exceptional customer service Drive and determination Financial literacy What CIBSE offers you A supportive and friendly working environment. Starting at 25 days Annual Leave increasing to 27 days with length of service, plus Bank Holidays. Contributory Pension Scheme. Family Friendly Leave. Three paid volunteering days per year. Annual Travel Season Ticket Loan. Cycle to Work Scheme. Life Assurance. Private Medical Insurance. Cash Plan - cash back for routine healthcare treatments. Health and Wellbeing benefits, including Mental Health support, and access to a 24/7 GP service. Shopping portal, rewards programme, and gym discounts. Referral Scheme. Hybrid Working where people are 'in the office more days than they are not'. The chance to be part of an evolving, changing and exciting organisation that genuinely does change the world. Application Process To apply for this role, please include your CV and cover letter outlining how you feel you would be a great fit for the role. We reserve the right to close this advert early if we receive sufficient applications. If you think you are a great fit for this role, please submit your application at the earliest opportunity. The Institution is an equal opportunities employer. The post-holder will be expected to adhere to and support the Institution's commitment to diversity, equality and inclusion.
Five Guys
Assistant General Manager
Five Guys Colden Common, Hampshire
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Apr 02, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Reimin Reid Recruitment Limited
Account Manager - Local Government/Housing SAAS
Reimin Reid Recruitment Limited City, Manchester
IT Sales: Account Manager Local Government/Housing SAAS Location: North West (Hybrid) Salary: £45k-£65k BASIC, £70k-£100k OTE uncapped + Excellent Benefits Ref: (phone number removed) Role: With further growth/investment, one of the key and ever evolving providers of software solutions to the public sector especially into local government and social housing is looking to add to its high performing sales team. It is looking to hire an account manager to sell additional SAAS solutions and manage the full commercial relationship of a small number of existing accounts within England across the local government and social housing sectors. Candidates need to be driven, have a high EQ and strong rapport building skills to develop customer relationships. Must have a proven track record in selling SAAS solutions to existing customers within the public sector, specifically local government and social housing. This role will favour candidates who are well versed in solution selling and working at a fast pace. Our client is currently going through an exciting time so if you want to be part of an established player in their marketplace with some fantastic referenceability then please apply ASAP! Required: Proven track record of account management/development Experience selling SAAS/software solutions Public sector sales experience Excellent at building rapport and relationships A minimum of 3+ years software sales experience Beneficial: Degree educated Sold into local government and social housing A stable career record To apply: Call Harry Atwal on (phone number removed) or email: (url removed) Please note: All candidates must be eligible to work and live in the UK. Please do not apply unless you have the required experience. All applications without the required experience will be unsuccessful. Reimin Reid We specialise in the placement of SaaS Sales Professionals. If you are looking for a new role and sell software and/or IT solutions and services, we would love to talk to you. Especially if you are currently holding/or have held the following positions: Business/Sales Development Representative Account Executive/Sales Executive/Senior Sales Executive Account Manager/Account Director Business Development Executive/Manager Partner/Channel/Alliance Manager Pre-Sales/Customer Success Manager Sales Manager/Sales Director/VP Sales/CRO etc.
Apr 02, 2026
Full time
IT Sales: Account Manager Local Government/Housing SAAS Location: North West (Hybrid) Salary: £45k-£65k BASIC, £70k-£100k OTE uncapped + Excellent Benefits Ref: (phone number removed) Role: With further growth/investment, one of the key and ever evolving providers of software solutions to the public sector especially into local government and social housing is looking to add to its high performing sales team. It is looking to hire an account manager to sell additional SAAS solutions and manage the full commercial relationship of a small number of existing accounts within England across the local government and social housing sectors. Candidates need to be driven, have a high EQ and strong rapport building skills to develop customer relationships. Must have a proven track record in selling SAAS solutions to existing customers within the public sector, specifically local government and social housing. This role will favour candidates who are well versed in solution selling and working at a fast pace. Our client is currently going through an exciting time so if you want to be part of an established player in their marketplace with some fantastic referenceability then please apply ASAP! Required: Proven track record of account management/development Experience selling SAAS/software solutions Public sector sales experience Excellent at building rapport and relationships A minimum of 3+ years software sales experience Beneficial: Degree educated Sold into local government and social housing A stable career record To apply: Call Harry Atwal on (phone number removed) or email: (url removed) Please note: All candidates must be eligible to work and live in the UK. Please do not apply unless you have the required experience. All applications without the required experience will be unsuccessful. Reimin Reid We specialise in the placement of SaaS Sales Professionals. If you are looking for a new role and sell software and/or IT solutions and services, we would love to talk to you. Especially if you are currently holding/or have held the following positions: Business/Sales Development Representative Account Executive/Sales Executive/Senior Sales Executive Account Manager/Account Director Business Development Executive/Manager Partner/Channel/Alliance Manager Pre-Sales/Customer Success Manager Sales Manager/Sales Director/VP Sales/CRO etc.

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