Senior Business Analyst - (Government Contact Centre Programmes) 3 Month Contract (Initial) Remote Working The Adecco group is part of Adecco Workforce Solutions (AWS). We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We are happy to be recruiting for one of our high-profile banking clients. They are currently looking for a Senior Business Analyst to join them for an initial 3 month contract, however there may be scope for extension. Role Overview: Support the successful delivery of business change and transformation projects within Citizen Services by carrying out Senior business analysis activities that ensure requirements are well understood, solutions meet business needs, and stakeholders are fully engaged throughout the project lifecycle. The role contributes analytical expertise, process insight, and collaborative working to help translate organisational needs into clear, actionable requirements The role will act as a subject-matter expert for business process design, digital systems, data-driven improvements and operational change, ensuring solutions align with contractual, operational and financial objectives. Key Accountabilities: Lead business analysis activities on assigned projects, ensuring requirements are well-defined, documented, and aligned to project objectives using appropriate tools and techniques. Owns end-to-end business analysis governance across assigned projects, ensuring standards, quality and traceability of requirements. Lead cross-functional workshops involving senior stakeholders, external partners and operational leaders. Contribute to process design and support benefits definition and tracking within projects Support testing and acceptance activities by ensuring requirements are testable, coordinating with stakeholders on test plans and outcomes, and helping to maintain clarity around acceptance criteria Drives innovation and automation opportunities with IT, aligning with goals and realising measurable efficiency gains Provide Senior business analysis to assist the delivery of projects across mobilisation and Transformation Programmes, using the appropriate tools and techniques. Deliver the processes associated with business change and Business Process Re-engineering (BPR) across the Programme Liaise and consult with all relevant stakeholders associated with projects Produce relevant information and documentation which is in line with the business requirements across the Programme. To track and review the business change activity and outcomes required of the programme, providing recommendations and improvements to the client and team managers. Produce detailed User Stories that offer a description of the scenario, document the business requirements, and specify the necessary acceptance criteria. Provide guidance and direction for less experienced members of the team. Skills, Knowledge & Experience: BCS Business Analysis certification - Practitioner Level (or equivalent) Experience delivering business analysis within large-scale or multi-site change environments. Ability to quickly develop domain expertise and become a recognised subject matter expert across multiple contracts. Ability to influence and deliver transformational change with a range of stakeholders. Advanced process re-design, testing/acceptance leadership, and benefits measurement with experience in using a wide range of service improvement techniques such as BPR, LEAN and root cause analysis. Innovation & automation delivery in partnership with IT Experience leading other analysts or providing structured mentorship/development. Work collaboratively within cross-functional teams to support the delivery of analysis and change activities. Exposure to commercial, contractual or financial analysis within transformation. Contributes to business cases and cost-benefit analysis. Identifies opportunities for operational cost savings and efficiency improvements. Excellent planning and organising skills, taking an organised and methodical approach to identify priorities, maximise time and ensure the achievement of business objectives. Ability to challenge constructively and influence strategic direction. Experience of working within a customer focus area with the ability to understand and anticipate customers' current and future needs and aspirations. Excellent interpersonal skills with the ability to make and maintain effective working relationships with key stakeholders and team members to deliver results. Experience and ability to facilitate workshops with internal and external stakeholders Ability to liaise with, develop and maintain meaningful working relationships with customer and other client teams. Location: This is a remote working role. There may be a requirement to go to the clients Kirby or Gateshead office once or twice during the contract. Working hours : Standard working hours with some flex where required. If you feel that this is a role that would suit you then please apply today. If you do not hear from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. The Adecco Group is an equal opportunities company
Mar 17, 2026
Contractor
Senior Business Analyst - (Government Contact Centre Programmes) 3 Month Contract (Initial) Remote Working The Adecco group is part of Adecco Workforce Solutions (AWS). We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We are happy to be recruiting for one of our high-profile banking clients. They are currently looking for a Senior Business Analyst to join them for an initial 3 month contract, however there may be scope for extension. Role Overview: Support the successful delivery of business change and transformation projects within Citizen Services by carrying out Senior business analysis activities that ensure requirements are well understood, solutions meet business needs, and stakeholders are fully engaged throughout the project lifecycle. The role contributes analytical expertise, process insight, and collaborative working to help translate organisational needs into clear, actionable requirements The role will act as a subject-matter expert for business process design, digital systems, data-driven improvements and operational change, ensuring solutions align with contractual, operational and financial objectives. Key Accountabilities: Lead business analysis activities on assigned projects, ensuring requirements are well-defined, documented, and aligned to project objectives using appropriate tools and techniques. Owns end-to-end business analysis governance across assigned projects, ensuring standards, quality and traceability of requirements. Lead cross-functional workshops involving senior stakeholders, external partners and operational leaders. Contribute to process design and support benefits definition and tracking within projects Support testing and acceptance activities by ensuring requirements are testable, coordinating with stakeholders on test plans and outcomes, and helping to maintain clarity around acceptance criteria Drives innovation and automation opportunities with IT, aligning with goals and realising measurable efficiency gains Provide Senior business analysis to assist the delivery of projects across mobilisation and Transformation Programmes, using the appropriate tools and techniques. Deliver the processes associated with business change and Business Process Re-engineering (BPR) across the Programme Liaise and consult with all relevant stakeholders associated with projects Produce relevant information and documentation which is in line with the business requirements across the Programme. To track and review the business change activity and outcomes required of the programme, providing recommendations and improvements to the client and team managers. Produce detailed User Stories that offer a description of the scenario, document the business requirements, and specify the necessary acceptance criteria. Provide guidance and direction for less experienced members of the team. Skills, Knowledge & Experience: BCS Business Analysis certification - Practitioner Level (or equivalent) Experience delivering business analysis within large-scale or multi-site change environments. Ability to quickly develop domain expertise and become a recognised subject matter expert across multiple contracts. Ability to influence and deliver transformational change with a range of stakeholders. Advanced process re-design, testing/acceptance leadership, and benefits measurement with experience in using a wide range of service improvement techniques such as BPR, LEAN and root cause analysis. Innovation & automation delivery in partnership with IT Experience leading other analysts or providing structured mentorship/development. Work collaboratively within cross-functional teams to support the delivery of analysis and change activities. Exposure to commercial, contractual or financial analysis within transformation. Contributes to business cases and cost-benefit analysis. Identifies opportunities for operational cost savings and efficiency improvements. Excellent planning and organising skills, taking an organised and methodical approach to identify priorities, maximise time and ensure the achievement of business objectives. Ability to challenge constructively and influence strategic direction. Experience of working within a customer focus area with the ability to understand and anticipate customers' current and future needs and aspirations. Excellent interpersonal skills with the ability to make and maintain effective working relationships with key stakeholders and team members to deliver results. Experience and ability to facilitate workshops with internal and external stakeholders Ability to liaise with, develop and maintain meaningful working relationships with customer and other client teams. Location: This is a remote working role. There may be a requirement to go to the clients Kirby or Gateshead office once or twice during the contract. Working hours : Standard working hours with some flex where required. If you feel that this is a role that would suit you then please apply today. If you do not hear from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. The Adecco Group is an equal opportunities company
You can be based in any of our globally located offices: Cardiff, Edinburgh, London, Warrington, Abuja, Bogota, Dhaka, Nairobi, and New Delhi. You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days. Salary: Competitive depending on location (C Mid). See attached pay scale. About UsChristian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart. We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too. Learn about our vision, mission and values About the roleThis critical role leads our Service Desk in delivering responsive, high-impact second and third-line support across our core systems, applications and hardware. You'll champion clear, consistent processes that empower Helpdesk Analysts to resolve more issues at first contact, building a culture of continuous learning, collaboration and shared problem-solving. Acting as a senior escalation point for complex technical challenges, you'll drive improvements to system stability, service quality and user satisfaction, while ensuring colleagues from around the world (including those working in French or Spanish) receive timely, thoughtful and effective support. At its heart, this role shapes a support function that is proactive, knowledgeable, and always focused on maximising organisational impact. About youYou'll bring strong hands-on experience with Microsoft Windows environments and enterprise-level administration, with the ability to diagnose and resolve complex, multi-system issues at second-line level and beyond. With well-developed communication skills, you're confident supporting colleagues at all levels and are comfortable working within ITIL-aligned service management practices. You'll have experience leading or guiding technical teams, ideally across multiple locations, and a deep understanding of modern Microsoft technologies, service desk tools, and the realities of providing dependable support in a busy environment. Knowledge of ITIL, Microsoft 365 administration, infrastructure fundamentals or IT project methods would be a bonus, as would experience supporting teams in development or international settings. Please see the role profile for a detailed breakdown of the skills, knowledge and experience required for this role. Further InformationAt Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams. We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid's faith identity. All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures. This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. You can expect a wide range of rewards and benefits, please refer to the benefits booklet for your location to see our full list of employee benefits. For Salary details for this role, please refer to the Salary band by location.
Mar 17, 2026
Full time
You can be based in any of our globally located offices: Cardiff, Edinburgh, London, Warrington, Abuja, Bogota, Dhaka, Nairobi, and New Delhi. You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days. Salary: Competitive depending on location (C Mid). See attached pay scale. About UsChristian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart. We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too. Learn about our vision, mission and values About the roleThis critical role leads our Service Desk in delivering responsive, high-impact second and third-line support across our core systems, applications and hardware. You'll champion clear, consistent processes that empower Helpdesk Analysts to resolve more issues at first contact, building a culture of continuous learning, collaboration and shared problem-solving. Acting as a senior escalation point for complex technical challenges, you'll drive improvements to system stability, service quality and user satisfaction, while ensuring colleagues from around the world (including those working in French or Spanish) receive timely, thoughtful and effective support. At its heart, this role shapes a support function that is proactive, knowledgeable, and always focused on maximising organisational impact. About youYou'll bring strong hands-on experience with Microsoft Windows environments and enterprise-level administration, with the ability to diagnose and resolve complex, multi-system issues at second-line level and beyond. With well-developed communication skills, you're confident supporting colleagues at all levels and are comfortable working within ITIL-aligned service management practices. You'll have experience leading or guiding technical teams, ideally across multiple locations, and a deep understanding of modern Microsoft technologies, service desk tools, and the realities of providing dependable support in a busy environment. Knowledge of ITIL, Microsoft 365 administration, infrastructure fundamentals or IT project methods would be a bonus, as would experience supporting teams in development or international settings. Please see the role profile for a detailed breakdown of the skills, knowledge and experience required for this role. Further InformationAt Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams. We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid's faith identity. All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures. This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. You can expect a wide range of rewards and benefits, please refer to the benefits booklet for your location to see our full list of employee benefits. For Salary details for this role, please refer to the Salary band by location.
Product Analyst Contract Length: 6-Month Contract (Possible extension) Location: Hybrid, London - 3 days per week onsite Pay Rate: £68,000 per annum PAYE Are you a detail-driven Product Analyst who thrives in complex environments, enjoys working with multiple teams, and loves turning messy requirements into clear, actionable solutions? This contract offers the chance to join a global organisation's product function and play a key role in improving the UK merchant onboarding experience. You'll work on a high-impact project focused on improving automated decisioning and streamlining customer onboarding journeys. If you enjoy orchestrating stakeholders, capturing requirements, and driving clarity in a fast-moving environment, this is an excellent opportunity. Key Skills and Experience Supporting improvements within the organisation's UK onboarding and underwriting system (FICO). Gathering, documenting, and validating requirements from multiple stakeholder groups. Coordinating with Compliance, Underwriting, Credit, and Technical teams to align workflows. Leading the orchestration of a key project to increase auto-decisioning from 22% to 52%. Mapping processes, identifying gaps, and helping shape system enhancements. Preparing and delivering presentations and updates for leadership teams. Supporting small system changes and ensuring clarity between what stakeholders want and what development teams must build. Working within a SAFE/Agile structure and participating in relevant ceremonies. Essential Skills & Experience Experience in Product Analysis, Business Analysis, or a similar role. Strong ability to gather and translate requirements into structured documentation. Comfortable working across multiple teams in a large, complex organisation. Confident communicator who can contribute in meetings and coordinate across departments. A natural self-starter able to take ownership, investigate, and drive tasks independently. Strong organisation skills with the ability to record processes and track information effectively. Background in fintech, financial services, payments, or compliance. Technical mindset - understanding of systems, workflows, and integrations. Exposure to SAFE or Agile delivery environments. Basic data analysis awareness (not essential, but helpful). Experience presenting insights or updates to stakeholders. Please note: Due to the high volume of applications, only successful candidates will be contacted. If you do not hear from us within 48 hours, unfortunately, your application has not been successful on this occasion. However, we may retain your details for any future suitable vacancies and contact you accordingly. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Mar 17, 2026
Contractor
Product Analyst Contract Length: 6-Month Contract (Possible extension) Location: Hybrid, London - 3 days per week onsite Pay Rate: £68,000 per annum PAYE Are you a detail-driven Product Analyst who thrives in complex environments, enjoys working with multiple teams, and loves turning messy requirements into clear, actionable solutions? This contract offers the chance to join a global organisation's product function and play a key role in improving the UK merchant onboarding experience. You'll work on a high-impact project focused on improving automated decisioning and streamlining customer onboarding journeys. If you enjoy orchestrating stakeholders, capturing requirements, and driving clarity in a fast-moving environment, this is an excellent opportunity. Key Skills and Experience Supporting improvements within the organisation's UK onboarding and underwriting system (FICO). Gathering, documenting, and validating requirements from multiple stakeholder groups. Coordinating with Compliance, Underwriting, Credit, and Technical teams to align workflows. Leading the orchestration of a key project to increase auto-decisioning from 22% to 52%. Mapping processes, identifying gaps, and helping shape system enhancements. Preparing and delivering presentations and updates for leadership teams. Supporting small system changes and ensuring clarity between what stakeholders want and what development teams must build. Working within a SAFE/Agile structure and participating in relevant ceremonies. Essential Skills & Experience Experience in Product Analysis, Business Analysis, or a similar role. Strong ability to gather and translate requirements into structured documentation. Comfortable working across multiple teams in a large, complex organisation. Confident communicator who can contribute in meetings and coordinate across departments. A natural self-starter able to take ownership, investigate, and drive tasks independently. Strong organisation skills with the ability to record processes and track information effectively. Background in fintech, financial services, payments, or compliance. Technical mindset - understanding of systems, workflows, and integrations. Exposure to SAFE or Agile delivery environments. Basic data analysis awareness (not essential, but helpful). Experience presenting insights or updates to stakeholders. Please note: Due to the high volume of applications, only successful candidates will be contacted. If you do not hear from us within 48 hours, unfortunately, your application has not been successful on this occasion. However, we may retain your details for any future suitable vacancies and contact you accordingly. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
SC Cleared Data Analyst Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary up to £55k depending on experience, plus company benefits. Given the nature of the work and timescales, candidates must hold an active SC clearance. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary Triad is seeking a Data Analyst to support client engagements involving complex data environments and high volumes of data requests. In this role, you will analyse, document, and manage data assets, mappings, and requests while creating artefacts that enable effective understanding and dissemination of information across teams and stakeholders. Working collaboratively with technical specialists, delivery teams, and client stakeholders, you will help transform complex data structures into clear, structured outputs such as mapping documentation, data dictionaries, and reporting artefacts. Your work will support improved data transparency, accessibility, and governance across client systems and services. Key Responsibilities Manage and track large volumes of incoming data requests, ensuring they are logged, prioritised, and resolved efficiently. Analyse and maintain mappings between systems and datasets, ensuring accuracy, traceability, and alignment with business requirements. Produce clear and structured artefacts including data dictionaries, mapping documents, metadata documentation, and data flow diagrams. Translate complex technical data structures into accessible documentation for both technical and non-technical stakeholders. Work closely with delivery teams, engineers, and client stakeholders to understand data requirements and support informed decision-making. Create reports, visualisations, and supporting materials that enable the effective sharing and interpretation of data across teams. Support data governance initiatives by ensuring documentation and data artefacts remain accurate, current, and aligned with system changes. Skills and Experience Experience analysing and working with complex datasets within enterprise or government environments. Strong analytical and problem-solving skills with the ability to interpret and structure large volumes of data. Experience producing data documentation such as data dictionaries, mapping documents, or metadata artefacts. Strong stakeholder engagement skills with the ability to communicate complex data concepts clearly. Experience using data analysis and visualisation tools such as SQL, Excel, Power BI, Tableau, or similar technologies. Understanding of data management principles including data lineage, metadata, and data governance. Experience supporting delivery teams within Agile or digital service environments. Qualifications & Certifications A degree or equivalent qualification related to the area you work in - Desirable Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. Triads Commitment To You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: * 25 days of annual leave, plus bank holidays. * Matched pension contributions (5%). * Private healthcare with Bupa * Gym membership support or Lakeshore Fitness access. * Perkbox membership. * Cycle-to-work scheme. Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: 1. An interview with our Data team, including a career review and cultural fit assessment. 2. An interview with our management team We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other Information If this role is of interest to you or you would like further information, please submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.
Mar 17, 2026
Full time
SC Cleared Data Analyst Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary up to £55k depending on experience, plus company benefits. Given the nature of the work and timescales, candidates must hold an active SC clearance. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary Triad is seeking a Data Analyst to support client engagements involving complex data environments and high volumes of data requests. In this role, you will analyse, document, and manage data assets, mappings, and requests while creating artefacts that enable effective understanding and dissemination of information across teams and stakeholders. Working collaboratively with technical specialists, delivery teams, and client stakeholders, you will help transform complex data structures into clear, structured outputs such as mapping documentation, data dictionaries, and reporting artefacts. Your work will support improved data transparency, accessibility, and governance across client systems and services. Key Responsibilities Manage and track large volumes of incoming data requests, ensuring they are logged, prioritised, and resolved efficiently. Analyse and maintain mappings between systems and datasets, ensuring accuracy, traceability, and alignment with business requirements. Produce clear and structured artefacts including data dictionaries, mapping documents, metadata documentation, and data flow diagrams. Translate complex technical data structures into accessible documentation for both technical and non-technical stakeholders. Work closely with delivery teams, engineers, and client stakeholders to understand data requirements and support informed decision-making. Create reports, visualisations, and supporting materials that enable the effective sharing and interpretation of data across teams. Support data governance initiatives by ensuring documentation and data artefacts remain accurate, current, and aligned with system changes. Skills and Experience Experience analysing and working with complex datasets within enterprise or government environments. Strong analytical and problem-solving skills with the ability to interpret and structure large volumes of data. Experience producing data documentation such as data dictionaries, mapping documents, or metadata artefacts. Strong stakeholder engagement skills with the ability to communicate complex data concepts clearly. Experience using data analysis and visualisation tools such as SQL, Excel, Power BI, Tableau, or similar technologies. Understanding of data management principles including data lineage, metadata, and data governance. Experience supporting delivery teams within Agile or digital service environments. Qualifications & Certifications A degree or equivalent qualification related to the area you work in - Desirable Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. Triads Commitment To You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: * 25 days of annual leave, plus bank holidays. * Matched pension contributions (5%). * Private healthcare with Bupa * Gym membership support or Lakeshore Fitness access. * Perkbox membership. * Cycle-to-work scheme. Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: 1. An interview with our Data team, including a career review and cultural fit assessment. 2. An interview with our management team We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other Information If this role is of interest to you or you would like further information, please submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.
Job Title/Location: Pension Calculation Analyst, Remote/Hybrid Salary: To £52,000 Office/WFH: There are hybrid or remote options Requirements: Strong DB calculations understanding, able to extract technical info from scheme rules/documentation & interpret into calculation development specifications Role Snapshot: Take a lead role in defining/developing standard calculations & develop a process to ensure new calculation requirements align with our clients operating model. Really positive situation surrounding this expanding business - a number of recent new scheme/business wins leading to the creation of new roles & new teams. The Company: An established pensions business and recognised for their investment in people. This ongoing expansion makes for good development opportunities in terms of learning and progressing within the company. The Role: The Pension Calculation Analyst will be expected to mentor junior members of staff and play a lead role within the Solutions Team. This is a high-profile role within the team and would suit someone with the ability to work across multiple projects at a time. Key responsibilities include: Own the company methodology and process for calculation development, understanding the dependencies on other systems/business tasks. Develop subject matter expertise knowledge level, take responsibility for training/providing guidance on this process to colleagues. Complete detailed analysis of new and existing calculations, scheme rules, technical documentation, legislation to produce detailed calculation specifications that provide the information needed to build and test the calculations. Collaborate and communicate with other analysts, developers, client project analysts, technical and operations teams in respect of implementations, projects and change. Support the Product Manager on new/existing product development relating to calculations & linked functions + support business development opportunities. Support the introduction and adoption of new procedures through documentation and communication. Support the introduction of change within business areas. Skills / Experience Required: For the Pension Calculation Analyst role you must have very strong DB and good DC technical knowledge, with a detailed understanding of DB calculations (retirement, transfer & death calculations). Additional Information: Salary for the Pension Calculation Analyst role is to £52,000 + professional study support & company pension. The working week is 2 days office & 3 days WFH if based in the South-East and there are also remote options. Please apply below. The Pension Calculation Analyst role is only one of many vacancies we are handling. ARC is a specialist within Financial Services recruitment and the Consultant handling this role has over 30 years of experience in this field. Areas of focus include administration, compliance, business analysis, customer service, project/programme management, paraplanners, sales support, marketing, underwriters and group risk/employee benefits related roles. Check the website and feel free to call Darren Snell at any time.
Mar 17, 2026
Full time
Job Title/Location: Pension Calculation Analyst, Remote/Hybrid Salary: To £52,000 Office/WFH: There are hybrid or remote options Requirements: Strong DB calculations understanding, able to extract technical info from scheme rules/documentation & interpret into calculation development specifications Role Snapshot: Take a lead role in defining/developing standard calculations & develop a process to ensure new calculation requirements align with our clients operating model. Really positive situation surrounding this expanding business - a number of recent new scheme/business wins leading to the creation of new roles & new teams. The Company: An established pensions business and recognised for their investment in people. This ongoing expansion makes for good development opportunities in terms of learning and progressing within the company. The Role: The Pension Calculation Analyst will be expected to mentor junior members of staff and play a lead role within the Solutions Team. This is a high-profile role within the team and would suit someone with the ability to work across multiple projects at a time. Key responsibilities include: Own the company methodology and process for calculation development, understanding the dependencies on other systems/business tasks. Develop subject matter expertise knowledge level, take responsibility for training/providing guidance on this process to colleagues. Complete detailed analysis of new and existing calculations, scheme rules, technical documentation, legislation to produce detailed calculation specifications that provide the information needed to build and test the calculations. Collaborate and communicate with other analysts, developers, client project analysts, technical and operations teams in respect of implementations, projects and change. Support the Product Manager on new/existing product development relating to calculations & linked functions + support business development opportunities. Support the introduction and adoption of new procedures through documentation and communication. Support the introduction of change within business areas. Skills / Experience Required: For the Pension Calculation Analyst role you must have very strong DB and good DC technical knowledge, with a detailed understanding of DB calculations (retirement, transfer & death calculations). Additional Information: Salary for the Pension Calculation Analyst role is to £52,000 + professional study support & company pension. The working week is 2 days office & 3 days WFH if based in the South-East and there are also remote options. Please apply below. The Pension Calculation Analyst role is only one of many vacancies we are handling. ARC is a specialist within Financial Services recruitment and the Consultant handling this role has over 30 years of experience in this field. Areas of focus include administration, compliance, business analysis, customer service, project/programme management, paraplanners, sales support, marketing, underwriters and group risk/employee benefits related roles. Check the website and feel free to call Darren Snell at any time.
Job Title/Location: Pension Calculation Analyst, London/Hybrid Salary: To £52,000 Office/WFH: There are hybrid or remote options, hybrid being office based 2 days p/w in London + 3 days p/w WFH Requirements: Strong DB calculations understanding, able to extract technical info from scheme rules/documentation & interpret into calculation development specifications Role Snapshot: Take a lead role in defining/developing standard calculations & develop a process to ensure new calculation requirements align with our clients operating model. Really positive situation surrounding this expanding business - a number of recent new scheme/business wins leading to the creation of new roles & new teams. The Company: An established pensions business and recognised for their investment in people. This ongoing expansion makes for good development opportunities in terms of learning and progressing within the company. The Role: The Pension Calculation Analyst will be expected to mentor junior members of staff and play a lead role within the Solutions Team. This is a high-profile role within the team and would suit someone with the ability to work across multiple projects at a time. Key responsibilities include: Own the company methodology and process for calculation development, understanding the dependencies on other systems/business tasks. Develop subject matter expertise knowledge level, take responsibility for training/providing guidance on this process to colleagues. Complete detailed analysis of new and existing calculations, scheme rules, technical documentation, legislation to produce detailed calculation specifications that provide the information needed to build and test the calculations. Collaborate and communicate with other analysts, developers, client project analysts, technical and operations teams in respect of implementations, projects and change. Support the Product Manager on new/existing product development relating to calculations & linked functions + support business development opportunities. Support the introduction and adoption of new procedures through documentation and communication. Support the introduction of change within business areas. Skills / Experience Required: For the Pension Calculation Analyst role you must have very strong DB and good DC technical knowledge, with a detailed understanding of DB calculations (retirement, transfer & death calculations). Additional Information: Salary for the Pension Calculation Analyst role is to £52,000 + professional study support & company pension. The working week is 2 days office & 3 days WFH if based in the South-East and there are also remote options. Please apply below. The Pension Calculation Analyst role is only one of many vacancies we are handling. ARC is a specialist within Financial Services recruitment and the Consultant handling this role has over 30 years of experience in this field. Areas of focus include administration, compliance, business analysis, customer service, project/programme management, paraplanners, sales support, marketing, underwriters and group risk/employee benefits related roles. Check the website and feel free to call Darren Snell at any time.
Mar 17, 2026
Full time
Job Title/Location: Pension Calculation Analyst, London/Hybrid Salary: To £52,000 Office/WFH: There are hybrid or remote options, hybrid being office based 2 days p/w in London + 3 days p/w WFH Requirements: Strong DB calculations understanding, able to extract technical info from scheme rules/documentation & interpret into calculation development specifications Role Snapshot: Take a lead role in defining/developing standard calculations & develop a process to ensure new calculation requirements align with our clients operating model. Really positive situation surrounding this expanding business - a number of recent new scheme/business wins leading to the creation of new roles & new teams. The Company: An established pensions business and recognised for their investment in people. This ongoing expansion makes for good development opportunities in terms of learning and progressing within the company. The Role: The Pension Calculation Analyst will be expected to mentor junior members of staff and play a lead role within the Solutions Team. This is a high-profile role within the team and would suit someone with the ability to work across multiple projects at a time. Key responsibilities include: Own the company methodology and process for calculation development, understanding the dependencies on other systems/business tasks. Develop subject matter expertise knowledge level, take responsibility for training/providing guidance on this process to colleagues. Complete detailed analysis of new and existing calculations, scheme rules, technical documentation, legislation to produce detailed calculation specifications that provide the information needed to build and test the calculations. Collaborate and communicate with other analysts, developers, client project analysts, technical and operations teams in respect of implementations, projects and change. Support the Product Manager on new/existing product development relating to calculations & linked functions + support business development opportunities. Support the introduction and adoption of new procedures through documentation and communication. Support the introduction of change within business areas. Skills / Experience Required: For the Pension Calculation Analyst role you must have very strong DB and good DC technical knowledge, with a detailed understanding of DB calculations (retirement, transfer & death calculations). Additional Information: Salary for the Pension Calculation Analyst role is to £52,000 + professional study support & company pension. The working week is 2 days office & 3 days WFH if based in the South-East and there are also remote options. Please apply below. The Pension Calculation Analyst role is only one of many vacancies we are handling. ARC is a specialist within Financial Services recruitment and the Consultant handling this role has over 30 years of experience in this field. Areas of focus include administration, compliance, business analysis, customer service, project/programme management, paraplanners, sales support, marketing, underwriters and group risk/employee benefits related roles. Check the website and feel free to call Darren Snell at any time.
Healthwatch Brent, Westminster and RBKC Healthwatch was set up in 2013 to champion the rights of health and social care users, and hold the health and social care system to account for how well it engages with the public. During 2026/27 these services are preparing for transition while continuing to build on their legacy. Healthwatch s remit covers all publicly funded health and social care services for adults and children. Healthwatch Brent, Healthwatch Westminster and Healthwatch Kensington & Chelsea are three of 152 local Healthwatch organisations. The Advocacy Project Hosts three services. We re building on the important work that s been done to date, planning for the future while bringing new insights from the voices of seldom heard and hard to hear groups. About the role Are you an accomplished Health and Social care manager looking for a new exciting challenge? Are you adept at managing teams and services through change? Passionate about the role of independent voice and the value of lived experience in the NHS? The Healthwatch senior manager role is for you. As Healthwatch senior manager for The Advocacy Project you will play a central role in shaping the strategic and operational management of our Healthwatch services. This includes direct support to Healthwatch managers in Westminster, Kensington & Chelsea, and Brent, ensuring that the services are inclusive, effective, and of high quality. Key responsibilities To Provide strategic management for effective, inclusive and high quality local Healthwatch. Supporting the 3 advisory boards to be at their most effective during this period. Working with the CEO to engage with the ICB and other stakeholders to plan for next steps Make sure the work of HW Westminster (HWW), HW Kensington & Chelsea (HWRBKC) and HW Brent (HWB) conforms to all required principles, objectives and statutory obligations, and meets all contractual requirements between The Advocacy Project (as host organisation) and the local authorities. Line management of HW managers in each borough. Provide leadership to make sure the patient and public voice is heard across health, social care, in a continuously changing external environment. Working with managers in each borough, make sure HWB, HWW and HWRBKC involve the local community, particularly seldom heard groups, in influencing local and national policy and are responsive and sensitive to the needs of community groups with protected characteristics. Be available to represent The Advocacy project, HWB, HWW and HWRBKC at all strategic governance and external meetings with key stakeholders, liaising with nominated Board leads regularly. Support local managers to develop the services to respond to emerging trends and needs, while keeping abreast of Healthwatch England best practice to continually enhance the quality of the service. Develop effective partnerships with key staff in health and social care services. Work with local managers in each borough to ensure all projects are informed and influenced by local communities and strategic partners. Support the effective planning and resourcing of project work, working to Healthwatch England best practice guidance. Ensure that project plans and intended outcomes are clearly communicated to key stakeholders. Work with the shared Insight and Outcomes Analyst to make sure quality systems are effective and used to demonstrate the Healthwatch service is achieving outcomes and impact,and meeting key performance indicators. Ensure that lived experience and service user involvement is embedded in all evaluation. Provide reports to key stakeholders, including The Advocacy Project Trustees, Commissioners, Advisory Boards, Health and Wellbeing Boards and Healthwatch England demonstrating our impact. dentify funding opportunities and work with The Head of Business Development to support funding bids. Work with the borough Communications leads to make sure all relevant internal and external stakeholders receive relevant, timely and up-to-date communication about all Healthwatch projects. Keep up to date with current trends in health policy, service provision, current practice and matters concerning people as citizens, by reading, attending courses and networking. General responsibilities Participate in team meetings, training and organisational development. Contribute to monitoring reports. Keep to our policies, including health & safety, safeguarding and risk regulations. Work to our mission, vision, and values. Work flexibly to meet the needs of the service, in line with the changing local and national landscape and carry out other projects and tasks as needed. Person specification Essential Excellent knowledge of and experience of working at a high strategic level with the health and social care system and the voluntary and community sector, in particular Healthwatch. Thorough understanding of user engagement, community development, user involvement, and co-production principles and practice. Comfortable and capable of engaging with senior leaders in Health and Social Care both on a one-to-one basis and at strategic meetings such as scrutiny boards. Experience of managing through periods of change and uncertainty Experience working with diverse communities and tackling discrimination and inequality. Relevant experience in project delivery and evaluation, including data gathering and analysis, or training in research methods, statistics, or data analysis. Significant leadership or line Management experience including managing, developing and motivating a staff team. Experience in contract management and compliance. Excellent communication (written and verbal) and interpersonal skills. Effective in working with a wide variety of stakeholders ranging from trustees, commissioners, partners, colleagues, and local residents. Excellent organizational skills; ability to work on own initiative and plan and prioritize own workload. Experience managing a budget. Commitment to working within The Advocacy Project and Healthwatch code of conduct, equality and safeguarding policies. Willingness to attend further training as appropriate and to adopt new procedures. Willingness to promote Healthwatch and The Advocacy Project in line with our mission, vision and values. Desirable Experience working with volunteer boards and high caliber volunteers. Evidence of ongoing personal development and training related to the role. Detailed knowledge of NHS systems Understanding the public health challenges in Westminster, RBKC, and Brent. Experience working with senior managers in public sector bodies. Benefits of working for us We re committed to providing an empowering, flexible and supportive working environment for all our staff. Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan. All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.
Mar 17, 2026
Full time
Healthwatch Brent, Westminster and RBKC Healthwatch was set up in 2013 to champion the rights of health and social care users, and hold the health and social care system to account for how well it engages with the public. During 2026/27 these services are preparing for transition while continuing to build on their legacy. Healthwatch s remit covers all publicly funded health and social care services for adults and children. Healthwatch Brent, Healthwatch Westminster and Healthwatch Kensington & Chelsea are three of 152 local Healthwatch organisations. The Advocacy Project Hosts three services. We re building on the important work that s been done to date, planning for the future while bringing new insights from the voices of seldom heard and hard to hear groups. About the role Are you an accomplished Health and Social care manager looking for a new exciting challenge? Are you adept at managing teams and services through change? Passionate about the role of independent voice and the value of lived experience in the NHS? The Healthwatch senior manager role is for you. As Healthwatch senior manager for The Advocacy Project you will play a central role in shaping the strategic and operational management of our Healthwatch services. This includes direct support to Healthwatch managers in Westminster, Kensington & Chelsea, and Brent, ensuring that the services are inclusive, effective, and of high quality. Key responsibilities To Provide strategic management for effective, inclusive and high quality local Healthwatch. Supporting the 3 advisory boards to be at their most effective during this period. Working with the CEO to engage with the ICB and other stakeholders to plan for next steps Make sure the work of HW Westminster (HWW), HW Kensington & Chelsea (HWRBKC) and HW Brent (HWB) conforms to all required principles, objectives and statutory obligations, and meets all contractual requirements between The Advocacy Project (as host organisation) and the local authorities. Line management of HW managers in each borough. Provide leadership to make sure the patient and public voice is heard across health, social care, in a continuously changing external environment. Working with managers in each borough, make sure HWB, HWW and HWRBKC involve the local community, particularly seldom heard groups, in influencing local and national policy and are responsive and sensitive to the needs of community groups with protected characteristics. Be available to represent The Advocacy project, HWB, HWW and HWRBKC at all strategic governance and external meetings with key stakeholders, liaising with nominated Board leads regularly. Support local managers to develop the services to respond to emerging trends and needs, while keeping abreast of Healthwatch England best practice to continually enhance the quality of the service. Develop effective partnerships with key staff in health and social care services. Work with local managers in each borough to ensure all projects are informed and influenced by local communities and strategic partners. Support the effective planning and resourcing of project work, working to Healthwatch England best practice guidance. Ensure that project plans and intended outcomes are clearly communicated to key stakeholders. Work with the shared Insight and Outcomes Analyst to make sure quality systems are effective and used to demonstrate the Healthwatch service is achieving outcomes and impact,and meeting key performance indicators. Ensure that lived experience and service user involvement is embedded in all evaluation. Provide reports to key stakeholders, including The Advocacy Project Trustees, Commissioners, Advisory Boards, Health and Wellbeing Boards and Healthwatch England demonstrating our impact. dentify funding opportunities and work with The Head of Business Development to support funding bids. Work with the borough Communications leads to make sure all relevant internal and external stakeholders receive relevant, timely and up-to-date communication about all Healthwatch projects. Keep up to date with current trends in health policy, service provision, current practice and matters concerning people as citizens, by reading, attending courses and networking. General responsibilities Participate in team meetings, training and organisational development. Contribute to monitoring reports. Keep to our policies, including health & safety, safeguarding and risk regulations. Work to our mission, vision, and values. Work flexibly to meet the needs of the service, in line with the changing local and national landscape and carry out other projects and tasks as needed. Person specification Essential Excellent knowledge of and experience of working at a high strategic level with the health and social care system and the voluntary and community sector, in particular Healthwatch. Thorough understanding of user engagement, community development, user involvement, and co-production principles and practice. Comfortable and capable of engaging with senior leaders in Health and Social Care both on a one-to-one basis and at strategic meetings such as scrutiny boards. Experience of managing through periods of change and uncertainty Experience working with diverse communities and tackling discrimination and inequality. Relevant experience in project delivery and evaluation, including data gathering and analysis, or training in research methods, statistics, or data analysis. Significant leadership or line Management experience including managing, developing and motivating a staff team. Experience in contract management and compliance. Excellent communication (written and verbal) and interpersonal skills. Effective in working with a wide variety of stakeholders ranging from trustees, commissioners, partners, colleagues, and local residents. Excellent organizational skills; ability to work on own initiative and plan and prioritize own workload. Experience managing a budget. Commitment to working within The Advocacy Project and Healthwatch code of conduct, equality and safeguarding policies. Willingness to attend further training as appropriate and to adopt new procedures. Willingness to promote Healthwatch and The Advocacy Project in line with our mission, vision and values. Desirable Experience working with volunteer boards and high caliber volunteers. Evidence of ongoing personal development and training related to the role. Detailed knowledge of NHS systems Understanding the public health challenges in Westminster, RBKC, and Brent. Experience working with senior managers in public sector bodies. Benefits of working for us We re committed to providing an empowering, flexible and supportive working environment for all our staff. Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan. All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.
A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways, the sky is never the limit. The role Head of Product, Planning As Head of Product for Planning, you'll be responsible for setting direction and leading the delivery of digital products that support planning across British Airways, from long term strategy through to operational readiness. This is a senior, hands on product leadership role. You will work closely with engineering, analytics and operational teams, staying close to planning tools, data and delivery detail to ensure products are practical, scalable and delivering real decision making value in live environments. What you'll do Own the product vision, strategy and roadmap for planning related products Lead and develop product teams delivering planning capabilities and systems Work closely with engineering and delivery teams to shape solutions and guide implementation Ensure planning products are grounded in operational reality, data and system constraints Balance long term planning strategy with near term delivery and execution priorities Align stakeholders across operations, engineering, finance and network teams Manage delivery risks, dependencies and trade offs across complex planning landscapes Use product metrics, insight and tooling to track outcomes and drive improvement Ensure products support resilience, performance and effective decision making Drive continuous improvement through iteration, learning and feedback What you'll bring to British Airways Strong hands on experience leading digital products in planning or operational domains Practical understanding of planning systems, data flows and decision support tooling Confidence working closely with engineers, analysts and delivery teams on solution detail Ability to balance strategic leadership with detailed delivery involvement Strong stakeholder engagement and influencing capability Analytical, outcome focused mindset Calm, resilient leadership style suited to complex planning environments Your experience Proven experience as a Head of Product or senior product leader Experience delivering digital products that support planning, forecasting or operations Experience working in agile, product led organisations Hands on experience with product and delivery tooling Track record of delivering measurable improvements at scale Experience working in large, complex organisations is advantageous What we offer We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
Mar 16, 2026
Full time
A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways, the sky is never the limit. The role Head of Product, Planning As Head of Product for Planning, you'll be responsible for setting direction and leading the delivery of digital products that support planning across British Airways, from long term strategy through to operational readiness. This is a senior, hands on product leadership role. You will work closely with engineering, analytics and operational teams, staying close to planning tools, data and delivery detail to ensure products are practical, scalable and delivering real decision making value in live environments. What you'll do Own the product vision, strategy and roadmap for planning related products Lead and develop product teams delivering planning capabilities and systems Work closely with engineering and delivery teams to shape solutions and guide implementation Ensure planning products are grounded in operational reality, data and system constraints Balance long term planning strategy with near term delivery and execution priorities Align stakeholders across operations, engineering, finance and network teams Manage delivery risks, dependencies and trade offs across complex planning landscapes Use product metrics, insight and tooling to track outcomes and drive improvement Ensure products support resilience, performance and effective decision making Drive continuous improvement through iteration, learning and feedback What you'll bring to British Airways Strong hands on experience leading digital products in planning or operational domains Practical understanding of planning systems, data flows and decision support tooling Confidence working closely with engineers, analysts and delivery teams on solution detail Ability to balance strategic leadership with detailed delivery involvement Strong stakeholder engagement and influencing capability Analytical, outcome focused mindset Calm, resilient leadership style suited to complex planning environments Your experience Proven experience as a Head of Product or senior product leader Experience delivering digital products that support planning, forecasting or operations Experience working in agile, product led organisations Hands on experience with product and delivery tooling Track record of delivering measurable improvements at scale Experience working in large, complex organisations is advantageous What we offer We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The role Cyber Compliance Analyst This role sits within British Airways' Digital directorate, as part of the Cyber Compliance function. The team plays a critical role in identifying, assessing and managing BA's Cyber Safety and Security Cyber compliance programmes across the airline, ensuring our systems, data and operations remain secure in an increasingly complex threat landscape. In a safety-critical, highly regulated global airline, effective cyber compliance is essential to maintaining operational resilience, protecting customer trust and safeguarding the British Airways brand. The Cyber Compliance team supports senior decision-making, enables assurance on our key cyber controls such as identity managment, and ensures cyber compliance considerations are embedded into how the airline operates and evolves every day. What you'll do Gather and maintain current evidence set to support compliance requirements (PCI DSS, SWIFT) and NIST maturity scoring for British Airways. Interpret security controls accurately with regard to system security posture, including configuration of systems with regard to technical security Developing a thorough understanding of each of the relevant regulations that the business needs to adhere to. Monitor, track and report results of assessments and effective implementation of mitigation plans. Work closely with cross-functional teams (Internal & External Audit, IAG Tech, Cyber Assurance Leads) to support other Cyber compliance Activities. Develop, maintain and present reports, KPIs, and Dashboards. Develop and enhance our Identity Governance practices. Facilitate audit activity and evidence collection for critical identity services. Proactive involvement in creating awareness of Compliance programs across British Airways. Help build a more compliance and risk-aware culture. Management of ISMS (Information Security Management Systems) What you'll bring to British Airways: Strong team working capabilities and can-do approach. Strong stakeholder management skills Ability to rationalise and present compliance data to stakeholders to enable decision making Ability to work to deadlines, prioritise tasks Excellent communication and interpersonal skills. Proactive investigator, working collaboratively and constructively with multiple stakeholders to gather evidence. Your experience: Experience of leading PCI maintenance programmes is highly desired for this role Experience of identity governance and assurance using AWS IAM, Entra and Sailpoint is highly desired for this role. Experience working in aviation, safety-critical or critical national infrastructure environments is highly desirable Relevant cyber compliance qualifications and/or certifications What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain
Mar 16, 2026
Full time
A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The role Cyber Compliance Analyst This role sits within British Airways' Digital directorate, as part of the Cyber Compliance function. The team plays a critical role in identifying, assessing and managing BA's Cyber Safety and Security Cyber compliance programmes across the airline, ensuring our systems, data and operations remain secure in an increasingly complex threat landscape. In a safety-critical, highly regulated global airline, effective cyber compliance is essential to maintaining operational resilience, protecting customer trust and safeguarding the British Airways brand. The Cyber Compliance team supports senior decision-making, enables assurance on our key cyber controls such as identity managment, and ensures cyber compliance considerations are embedded into how the airline operates and evolves every day. What you'll do Gather and maintain current evidence set to support compliance requirements (PCI DSS, SWIFT) and NIST maturity scoring for British Airways. Interpret security controls accurately with regard to system security posture, including configuration of systems with regard to technical security Developing a thorough understanding of each of the relevant regulations that the business needs to adhere to. Monitor, track and report results of assessments and effective implementation of mitigation plans. Work closely with cross-functional teams (Internal & External Audit, IAG Tech, Cyber Assurance Leads) to support other Cyber compliance Activities. Develop, maintain and present reports, KPIs, and Dashboards. Develop and enhance our Identity Governance practices. Facilitate audit activity and evidence collection for critical identity services. Proactive involvement in creating awareness of Compliance programs across British Airways. Help build a more compliance and risk-aware culture. Management of ISMS (Information Security Management Systems) What you'll bring to British Airways: Strong team working capabilities and can-do approach. Strong stakeholder management skills Ability to rationalise and present compliance data to stakeholders to enable decision making Ability to work to deadlines, prioritise tasks Excellent communication and interpersonal skills. Proactive investigator, working collaboratively and constructively with multiple stakeholders to gather evidence. Your experience: Experience of leading PCI maintenance programmes is highly desired for this role Experience of identity governance and assurance using AWS IAM, Entra and Sailpoint is highly desired for this role. Experience working in aviation, safety-critical or critical national infrastructure environments is highly desirable Relevant cyber compliance qualifications and/or certifications What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain
Treasury Manager Glasgow Personal Contract (dependent on skills and qualifications) Full-time Hybrid Joint-contribution pension from 6% (12% total) - Enhanced maternity & family leave - Life assurance - HolidayPlus - Virtual GP & Employee Assistance Programme plus retail and leisure discounts & many more. REQ5522 We are looking for . A Treasury Manager who will be responsible for the reporting, operational and accounting requirements of the Group's Treasury activities. Who will manage the TMS to accurately reflect the debt & liquidity accounting position of the Group while overseeing the daily liquidity planning processes ran by the Treasury Analyst. We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here's how you will contribute Review the daily liquidity report, other ad-hoc/periodic reporting and month-end processes Own the medium term cashflow & 13-week liquidity forecast process Manage the cash management bank relationships, along with all reporting, mandate & KYC requirements Drive the improvement of current and further TMS developments Manage key bank operational systems (online banking/MMFs) Own and produce periodic FX risk analysis, liaising with wider Treasury and Procurement as part of the process Provide ad-hoc support to the Corporate Treasury Team based in London What you'll need An accounting qualification, or working towards (ACA, ACCA, ICAS); Working knowledge and experience in Treasury Accounting under UK GAAP (FRS 102) (especially debt and derivatives, including hedge accounting); Between 2 and 3 years of experience in Treasury would be desirable. Knowledge of cash management, cashflow forecast, intercompany structures and Treasury systems is essential. Strong excel and other MS application skills. Ability to analyse and effectively present/communicate data. Not sure you meet every requirement? Research shows some people - particularly women and those from underrepresented backgrounds - may hesitate to apply unless they meet every criteria. At SGN, we value diverse backgrounds, experiences and perspectives. If this role interests you but you're not sure you tick every box, we'd still love to hear from you. You might be just who we're looking for - now or in the future. Why SGN? SGN leads pioneering research and development for a energy system. Our innovative technologies are transforming the gas industry while keeping people safe and warm. We are an award-winning employer, including CCA Gold Awards for Great Places to Work and Inclusivity and Accessibility , and a proud Gold member of the Armed Forces Covenant. If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone.
Mar 15, 2026
Full time
Treasury Manager Glasgow Personal Contract (dependent on skills and qualifications) Full-time Hybrid Joint-contribution pension from 6% (12% total) - Enhanced maternity & family leave - Life assurance - HolidayPlus - Virtual GP & Employee Assistance Programme plus retail and leisure discounts & many more. REQ5522 We are looking for . A Treasury Manager who will be responsible for the reporting, operational and accounting requirements of the Group's Treasury activities. Who will manage the TMS to accurately reflect the debt & liquidity accounting position of the Group while overseeing the daily liquidity planning processes ran by the Treasury Analyst. We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here's how you will contribute Review the daily liquidity report, other ad-hoc/periodic reporting and month-end processes Own the medium term cashflow & 13-week liquidity forecast process Manage the cash management bank relationships, along with all reporting, mandate & KYC requirements Drive the improvement of current and further TMS developments Manage key bank operational systems (online banking/MMFs) Own and produce periodic FX risk analysis, liaising with wider Treasury and Procurement as part of the process Provide ad-hoc support to the Corporate Treasury Team based in London What you'll need An accounting qualification, or working towards (ACA, ACCA, ICAS); Working knowledge and experience in Treasury Accounting under UK GAAP (FRS 102) (especially debt and derivatives, including hedge accounting); Between 2 and 3 years of experience in Treasury would be desirable. Knowledge of cash management, cashflow forecast, intercompany structures and Treasury systems is essential. Strong excel and other MS application skills. Ability to analyse and effectively present/communicate data. Not sure you meet every requirement? Research shows some people - particularly women and those from underrepresented backgrounds - may hesitate to apply unless they meet every criteria. At SGN, we value diverse backgrounds, experiences and perspectives. If this role interests you but you're not sure you tick every box, we'd still love to hear from you. You might be just who we're looking for - now or in the future. Why SGN? SGN leads pioneering research and development for a energy system. Our innovative technologies are transforming the gas industry while keeping people safe and warm. We are an award-winning employer, including CCA Gold Awards for Great Places to Work and Inclusivity and Accessibility , and a proud Gold member of the Armed Forces Covenant. If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone.
Job Advertisement: Commercial Analyst Are you passionate about driving business performance in a dynamic environment? Do you thrive on delivering high-quality insights that empower decision-making? If so, our client, a leading player in Corporate and Institutional Banking, is looking for a talented Commercial Analyst to join their team in London! Position: Commercial Analyst Rate: £350 per day Umbrella Location: London (2 days per week minimum onsite) Contract Duration: 6 months About the Role As a Commercial Analyst, you will play a vital role within the Client Solutions Group (CSG). You will be at the forefront of a multi-year transformation aimed at enhancing the organization's global operating model. Your focus will be on elevating commercial reporting and analytical infrastructure, ensuring our stakeholders have access to the insights they need to make informed decisions. Key Responsibilities Reporting Design & Build: - Lead the design and development of commercial reporting across various systems. Stakeholder Engagement: - Partner with teams to understand reporting needs and translate them into structured reporting solutions. Data Quality & Control: - Define and embed quality controls to ensure data accuracy, consistency, and transparency.- Collaborate closely with Data & Analytics teams to address data gaps and improve feed quality. Continuous Improvement: - Identify automation opportunities and implement enhancements to simplify reporting delivery.- Contribute to the roadmap for next-generation reporting capabilities. What You'll Need We're looking for an individual who is as enthusiastic about growth as we are! Specifically, you should have: Strong Understanding: A solid grasp of Corporate and Institutional Banking, including the markets and clients served. Strategic Thinking: The ability to challenge the status quo and drive change through influence and trust-building. Adaptability: Experience in implementing new working methods within a fast-paced environment with competing priorities. Familiarity with the current infrastructure and systems used across Corporate and Institutional Banking. External networks that provide insights into industry developments. Client experience that gives you a deeper understanding of client operations and market engagement. Analytical skills that enable you to interpret financial data for client and opportunity scoping. Proficiency in basic tooling such as Microsoft Office, with a focus on market knowledge and commercial skills. Why Join Us? This is a fantastic opportunity to be part of an organization that is committed to helping Britain prosper! You will work in a collaborative environment where your ideas matter, and your contributions will make a real impact on the organization's growth strategy. Enjoy a competitive rate while working with a team that values innovation and excellence! Ready to take on this exciting challenge? Apply now and be part of a team that is shaping the future of Corporate and Institutional Banking! Join us in this journey toward excellence, where your role as a Commercial Analyst will be pivotal to our mission. We look forward to hearing from you! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Mar 15, 2026
Contractor
Job Advertisement: Commercial Analyst Are you passionate about driving business performance in a dynamic environment? Do you thrive on delivering high-quality insights that empower decision-making? If so, our client, a leading player in Corporate and Institutional Banking, is looking for a talented Commercial Analyst to join their team in London! Position: Commercial Analyst Rate: £350 per day Umbrella Location: London (2 days per week minimum onsite) Contract Duration: 6 months About the Role As a Commercial Analyst, you will play a vital role within the Client Solutions Group (CSG). You will be at the forefront of a multi-year transformation aimed at enhancing the organization's global operating model. Your focus will be on elevating commercial reporting and analytical infrastructure, ensuring our stakeholders have access to the insights they need to make informed decisions. Key Responsibilities Reporting Design & Build: - Lead the design and development of commercial reporting across various systems. Stakeholder Engagement: - Partner with teams to understand reporting needs and translate them into structured reporting solutions. Data Quality & Control: - Define and embed quality controls to ensure data accuracy, consistency, and transparency.- Collaborate closely with Data & Analytics teams to address data gaps and improve feed quality. Continuous Improvement: - Identify automation opportunities and implement enhancements to simplify reporting delivery.- Contribute to the roadmap for next-generation reporting capabilities. What You'll Need We're looking for an individual who is as enthusiastic about growth as we are! Specifically, you should have: Strong Understanding: A solid grasp of Corporate and Institutional Banking, including the markets and clients served. Strategic Thinking: The ability to challenge the status quo and drive change through influence and trust-building. Adaptability: Experience in implementing new working methods within a fast-paced environment with competing priorities. Familiarity with the current infrastructure and systems used across Corporate and Institutional Banking. External networks that provide insights into industry developments. Client experience that gives you a deeper understanding of client operations and market engagement. Analytical skills that enable you to interpret financial data for client and opportunity scoping. Proficiency in basic tooling such as Microsoft Office, with a focus on market knowledge and commercial skills. Why Join Us? This is a fantastic opportunity to be part of an organization that is committed to helping Britain prosper! You will work in a collaborative environment where your ideas matter, and your contributions will make a real impact on the organization's growth strategy. Enjoy a competitive rate while working with a team that values innovation and excellence! Ready to take on this exciting challenge? Apply now and be part of a team that is shaping the future of Corporate and Institutional Banking! Join us in this journey toward excellence, where your role as a Commercial Analyst will be pivotal to our mission. We look forward to hearing from you! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
My global law firm client is looking for a Senior Pricing Manager to help lead their Pricing & Commercial finance function. This is a high-impact, partner-facing leadership role responsible for driving pricing strategy, commercial performance and margin optimisation across the firm's most significant client relationships. As the Senior Pricing Manager, you will lead a team of pricing experts to elevate pricing capabilities across the function and will directly support senior stakeholders on complex commercial decisions. Alongside managing a portfolio of key client accounts, you'll help shape the next phase of the organisation's pricing maturity, strengthening advisory capability, refining operational processes, and leveraging data, tooling and technology to enhance commercial outcomes. Working in close partnership with the Head of Pricing, you'll be part of a high-profile, commercially influential team working on some of the organisation's most important client relationships. This role offers the opportunity to shape pricing strategy, lead a talented team, and drive firmwide commercial impact within a supportive and collaborative environment. Key Responsibilities Lead, motivate and develop a high-performing pricing team. Set standards, manage resourcing and ensure delivery across a growing global client portfolio. Coach team members to evolve from pricing analysts to trusted commercial advisors. Advise senior stakeholders on major client accounts, including complex panel arrangements and commercial negotiations. Model best practice commercial advisory to drive margin improvement and strengthen pricing discipline. Refine and optimise the operating model to improve quality, consistency and efficiency. Identify opportunities to enhance systems, processes and tooling through data and technology. Contribute to firmwide pricing strategy, governance and continuous improvement initiatives. Play an active leadership role within the broader Pricing & Commercial function. Influence commercial decisions at senior levels and collaborate across teams to maximise realisation and margin. About You Significant experience as a commercial adviser at Partner/C-suite level , with strong communication and influencing skills. A proven track record in pricing and commercial strategy , ideally within legal or professional services. Strong commercial acumen and the confidence to challenge constructively when advising the business. A collaborative, approachable and inclusive leadership style. The ability to unite people, build trust and set a clear direction. A mindset oriented toward optimisation, innovation and strategic change. Experience coaching and developing teams, with a genuine interest in helping others grow. Benefits: 60% office-based hybrid working plan Private Medical Insurance Free on-site fitness centre: gym, classes (yoga, spin, pilates) Generous firm-matching pension scheme Life Assurance Group Income Protection Holiday entitlement starting at 25 days + bank holidays, rising with service Annual holiday trading (buy or sell days) If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.
Mar 15, 2026
Full time
My global law firm client is looking for a Senior Pricing Manager to help lead their Pricing & Commercial finance function. This is a high-impact, partner-facing leadership role responsible for driving pricing strategy, commercial performance and margin optimisation across the firm's most significant client relationships. As the Senior Pricing Manager, you will lead a team of pricing experts to elevate pricing capabilities across the function and will directly support senior stakeholders on complex commercial decisions. Alongside managing a portfolio of key client accounts, you'll help shape the next phase of the organisation's pricing maturity, strengthening advisory capability, refining operational processes, and leveraging data, tooling and technology to enhance commercial outcomes. Working in close partnership with the Head of Pricing, you'll be part of a high-profile, commercially influential team working on some of the organisation's most important client relationships. This role offers the opportunity to shape pricing strategy, lead a talented team, and drive firmwide commercial impact within a supportive and collaborative environment. Key Responsibilities Lead, motivate and develop a high-performing pricing team. Set standards, manage resourcing and ensure delivery across a growing global client portfolio. Coach team members to evolve from pricing analysts to trusted commercial advisors. Advise senior stakeholders on major client accounts, including complex panel arrangements and commercial negotiations. Model best practice commercial advisory to drive margin improvement and strengthen pricing discipline. Refine and optimise the operating model to improve quality, consistency and efficiency. Identify opportunities to enhance systems, processes and tooling through data and technology. Contribute to firmwide pricing strategy, governance and continuous improvement initiatives. Play an active leadership role within the broader Pricing & Commercial function. Influence commercial decisions at senior levels and collaborate across teams to maximise realisation and margin. About You Significant experience as a commercial adviser at Partner/C-suite level , with strong communication and influencing skills. A proven track record in pricing and commercial strategy , ideally within legal or professional services. Strong commercial acumen and the confidence to challenge constructively when advising the business. A collaborative, approachable and inclusive leadership style. The ability to unite people, build trust and set a clear direction. A mindset oriented toward optimisation, innovation and strategic change. Experience coaching and developing teams, with a genuine interest in helping others grow. Benefits: 60% office-based hybrid working plan Private Medical Insurance Free on-site fitness centre: gym, classes (yoga, spin, pilates) Generous firm-matching pension scheme Life Assurance Group Income Protection Holiday entitlement starting at 25 days + bank holidays, rising with service Annual holiday trading (buy or sell days) If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.
AWE is currently recruiting for a People Analyst to assess and maintain the quality of HR data within our HRIS and support the business with people data requirements. Location: Located in Reading, with free onsite parking . Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. Ready to play your part? At AWE, it's not just a job, it's far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part? As the People Analyst, you will leverage data to provide insights into workforce trends and organisational effectiveness through analysing, and interpreting people-related data to support strategic decision-making and improve business outcomes. As part of your role, you will be responsible for: Support identification of organisational health challenges, and develop solutions through modelling, scenario testing and benchmarking. Provide high-quality data analysis, reports, and insights to support functional and leadership decision-making. Support implementation and maintenance of an IT system that meets business needs and aligns with the Digital Roadmap. Uphold high standards in environment, safety, health, security, and quality, and contribute positively to the team. Who are we looking for? We are ideally seeking a highly inquisitive individual with previous experience analysing and reporting on data to deliver insights, using BI tools to spot trends and present findings visually. We do need you to have the following: A Bachelor's or Master's degree in Statistics, Economics, Mathematics, Psychology, Business, Computer Science, Finance, Engineering, or Human Resources. Whilst not to be considered a tick list, we'd like you to have experience in some of the following: Ability to translate complex data sets into actionable insights. Proficiency in data visualization tools (e.g., Power BI, Tableau) and statistical software (e.g., Python, R, SQL). Communication and stakeholder management skills. Strong analytical and statistical skills. Familiarity with HRIS systems and data governance principles. Knowledge of Saba, Workday, Oracle or equivalent HRIS technologies. You'll need to have the ability to work calmly and constructively in a priority changing environment and be able to manage your own workload. You will also have initiative, enthusiasm, a flexible approach, and ability to work to tight deadlines. Some reasons we think you'll love it here: AWE has wide range of benefits to suit you. These include: 9-day working fortnight - meaning you get every other Friday off work, in addition to 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'. Hybrid working is available for this role on an informal, non-contractual basis. Typically 3 days onsite per week.
Mar 14, 2026
Full time
AWE is currently recruiting for a People Analyst to assess and maintain the quality of HR data within our HRIS and support the business with people data requirements. Location: Located in Reading, with free onsite parking . Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. Ready to play your part? At AWE, it's not just a job, it's far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part? As the People Analyst, you will leverage data to provide insights into workforce trends and organisational effectiveness through analysing, and interpreting people-related data to support strategic decision-making and improve business outcomes. As part of your role, you will be responsible for: Support identification of organisational health challenges, and develop solutions through modelling, scenario testing and benchmarking. Provide high-quality data analysis, reports, and insights to support functional and leadership decision-making. Support implementation and maintenance of an IT system that meets business needs and aligns with the Digital Roadmap. Uphold high standards in environment, safety, health, security, and quality, and contribute positively to the team. Who are we looking for? We are ideally seeking a highly inquisitive individual with previous experience analysing and reporting on data to deliver insights, using BI tools to spot trends and present findings visually. We do need you to have the following: A Bachelor's or Master's degree in Statistics, Economics, Mathematics, Psychology, Business, Computer Science, Finance, Engineering, or Human Resources. Whilst not to be considered a tick list, we'd like you to have experience in some of the following: Ability to translate complex data sets into actionable insights. Proficiency in data visualization tools (e.g., Power BI, Tableau) and statistical software (e.g., Python, R, SQL). Communication and stakeholder management skills. Strong analytical and statistical skills. Familiarity with HRIS systems and data governance principles. Knowledge of Saba, Workday, Oracle or equivalent HRIS technologies. You'll need to have the ability to work calmly and constructively in a priority changing environment and be able to manage your own workload. You will also have initiative, enthusiasm, a flexible approach, and ability to work to tight deadlines. Some reasons we think you'll love it here: AWE has wide range of benefits to suit you. These include: 9-day working fortnight - meaning you get every other Friday off work, in addition to 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'. Hybrid working is available for this role on an informal, non-contractual basis. Typically 3 days onsite per week.
Application Support Technician Milnthorpe, Cumbria£30,000 - £35,000 (depending on experience)Do you enjoy helping people and solving problems? Are you looking for a rewarding role where you can build new skills and make a real difference in healthcare?Whether you're just starting your career in technology or want to take your customer service experience in a new direction, this could be the perfect opportunity for you.Founded in 1984, 4S DAWN Clinical Software is a world-leading provider of software that helps hospitals and clinics safely monitor patients with long-term conditions. Our software is used every day by healthcare teams to improve patient safety.We're now looking for a friendly, motivated Application Support Technician to join our team. About the role In this people-focused role, you'll support our customers by helping them use our software confidently and effectively. You'll respond to queries, investigate issues, and work with colleagues to resolve them quickly. You'll also be involved in setting up new systems, making sure everything runs smoothly for our customers from day one.You don't need to be a technical expert; what matters most is that you're curious, enjoy learning, and are confident communicating with people. We'll provide full training to help you build the technical skills you need. What you'll do - Support customers by responding to queries and helping them get the most from our software- Troubleshoot issues and work with our team to resolve them quickly and effectively- Assist with new software setups and testing to make sure everything is ready for use- Be part of a friendly team committed to improving patient care- Act as a trusted software consultant, using creativity and insight to help customers unlock the full potential of the application's tools and features in solving their real-world challenges What we're looking for - A good understanding of computers and networks, or the enthusiasm to learn- Excellent communication skills and a professional, helpful approach on the phone and by email- A degree (or equivalent) or other relevant qualificationExperience with programming (such as SQL, HTML, or JavaScript) or databases is helpful but not essential; we'll teach you what you need to know. Why join us? - A supportive, friendly working environment with hybrid working (split between home and our Milnthorpe office)- Clear opportunities to grow your career, from application support to software development or project delivery- A chance to be part of a mission-led company improving patient safety around the worldPlease note, you'll need to live within a commutable distance (around 20-30 miles) of Milnthorpe, Cumbria.If you're ready to build a rewarding career helping customers and making a difference in healthcare, we'd love to hear from you. Select the Apply button today.Other organisations may call this role Software Support Technician, IT Support Technician, Technical Support Analyst, 1st Line Technician, Helpdesk Technician, Desktop Support Technician, 1st Line Analyst, Customer Support Technician, Software Support Engineer, Systems Support Technician, or Helpdesk Support Technician.This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Mar 14, 2026
Full time
Application Support Technician Milnthorpe, Cumbria£30,000 - £35,000 (depending on experience)Do you enjoy helping people and solving problems? Are you looking for a rewarding role where you can build new skills and make a real difference in healthcare?Whether you're just starting your career in technology or want to take your customer service experience in a new direction, this could be the perfect opportunity for you.Founded in 1984, 4S DAWN Clinical Software is a world-leading provider of software that helps hospitals and clinics safely monitor patients with long-term conditions. Our software is used every day by healthcare teams to improve patient safety.We're now looking for a friendly, motivated Application Support Technician to join our team. About the role In this people-focused role, you'll support our customers by helping them use our software confidently and effectively. You'll respond to queries, investigate issues, and work with colleagues to resolve them quickly. You'll also be involved in setting up new systems, making sure everything runs smoothly for our customers from day one.You don't need to be a technical expert; what matters most is that you're curious, enjoy learning, and are confident communicating with people. We'll provide full training to help you build the technical skills you need. What you'll do - Support customers by responding to queries and helping them get the most from our software- Troubleshoot issues and work with our team to resolve them quickly and effectively- Assist with new software setups and testing to make sure everything is ready for use- Be part of a friendly team committed to improving patient care- Act as a trusted software consultant, using creativity and insight to help customers unlock the full potential of the application's tools and features in solving their real-world challenges What we're looking for - A good understanding of computers and networks, or the enthusiasm to learn- Excellent communication skills and a professional, helpful approach on the phone and by email- A degree (or equivalent) or other relevant qualificationExperience with programming (such as SQL, HTML, or JavaScript) or databases is helpful but not essential; we'll teach you what you need to know. Why join us? - A supportive, friendly working environment with hybrid working (split between home and our Milnthorpe office)- Clear opportunities to grow your career, from application support to software development or project delivery- A chance to be part of a mission-led company improving patient safety around the worldPlease note, you'll need to live within a commutable distance (around 20-30 miles) of Milnthorpe, Cumbria.If you're ready to build a rewarding career helping customers and making a difference in healthcare, we'd love to hear from you. Select the Apply button today.Other organisations may call this role Software Support Technician, IT Support Technician, Technical Support Analyst, 1st Line Technician, Helpdesk Technician, Desktop Support Technician, 1st Line Analyst, Customer Support Technician, Software Support Engineer, Systems Support Technician, or Helpdesk Support Technician.This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Do you see yourself in an apprentice role? Salary: £22,609 (for Level 4) or £25,106 (for Level 6) per annum plus Veolia benefits Location: Norwood (Sheffield) Hours: 40 hours per week, Monday to Friday Contract: Permanent We welcome applications from all eligible candidates. Depending on your qualifications and experience, we will assess whether you're best suited for our Level 4 or Level 6 apprenticeship programme. Don't hesitate to apply-we'll work with you to find the right pathway for your development. Candidate shortlisting and assessment day will take place in March. When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. Our apprenticeship scheme puts you at the forefront of Ecological Transformation, contributing towards our purpose of protecting the planet's natural resources, while supporting the communities we work in. We know that everyone here at Veolia can help us work alongside our communities, look after the environment in small and big ways, and contribute towards our inclusive culture. What we can offer you; 25 days of annual leave plus Bank Holidays Access to our company pension scheme Access to a range of resources to support your physical, mental and financial health, so you can lean on us whenever you need to 24-hour access to a virtual GP, 365 days a year, for you and family members in your household Discounts on everything from groceries to well-known retailers One paid day leave every year to volunteer and support your community Apprenticeship Programme; During this programme, we'll help you develop your practical and behavioural skills and support you in gaining the technical and professional knowledge required for you to succeed in your career. As well as this, you'll also qualify for either a Data Analyst Level 4 Higher Apprenticeship or a Degree (Level 6) Digital and technology solutions professional. With many of our colleagues starting as apprentices, you'll receive full support and guidance from everyone throughout. By the end of your apprenticeship, you'll have received industry-standard training and attained qualifications that will enable you to progress and reach your full potential. What you'll be doing; This is an exciting opportunity to launch your career as a Trainee Environmental Data Technician within a global renewable energy organisation. You'll join an experienced team that will mentor and guide you as you develop your skills in environmental data management and compliance. As our Trainee Environmental Data Technician, you'll play a vital role in managing landfill data from operational and closed sites-checking, importing, collating, and reporting environmental information while supporting our wider Technical Operations function. If you're passionate about the environmental sector and thrive in a varied, solutions-focused role, this is the perfect opportunity to grow. Your main duties will include: Assessing environmental data for regulatory compliance and supporting Technical Operations and landfill operations teams Collating and analysing landfill data, KPIs, and site statistics to monitor and improve site performance Participating in environmental monitoring and site-based investigation work Maintaining environmental data management systems in accordance with company procedures and identifying system improvements Assisting the Environmental Compliance Manager and technical colleagues in providing expert support to operations teams Working with Technical Coordinators to prepare technical submissions for statutory bodies and regulators What we're looking for; A minimum of 4 GCSEs Grade 4/C (or equivalent) achieved or predicted, including Maths & English, including A-Level (or equivalent) in a Science or Earth Science-based subject Strong IT skills with the ability to analyse data, identify trends, and develop solutions to improve performance Excellent written and verbalcommunication skills with the ability to problem-solve and formulate practical solutions Project management, time management, and data analysis capabilities Willingness to learn new skills Ability to travel independently to Norwood (your work location) What's next? Before we can progress your application to the next stage, you'll need to complete a couple of short strength-based assessments to assess your potential for success in the role against skills, behaviours, personality and motivation - all in one engaging and immersive online experience. If you're successful following this, we'll then invite you to attend one of our virtual assessment days. Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Mar 14, 2026
Full time
Do you see yourself in an apprentice role? Salary: £22,609 (for Level 4) or £25,106 (for Level 6) per annum plus Veolia benefits Location: Norwood (Sheffield) Hours: 40 hours per week, Monday to Friday Contract: Permanent We welcome applications from all eligible candidates. Depending on your qualifications and experience, we will assess whether you're best suited for our Level 4 or Level 6 apprenticeship programme. Don't hesitate to apply-we'll work with you to find the right pathway for your development. Candidate shortlisting and assessment day will take place in March. When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. Our apprenticeship scheme puts you at the forefront of Ecological Transformation, contributing towards our purpose of protecting the planet's natural resources, while supporting the communities we work in. We know that everyone here at Veolia can help us work alongside our communities, look after the environment in small and big ways, and contribute towards our inclusive culture. What we can offer you; 25 days of annual leave plus Bank Holidays Access to our company pension scheme Access to a range of resources to support your physical, mental and financial health, so you can lean on us whenever you need to 24-hour access to a virtual GP, 365 days a year, for you and family members in your household Discounts on everything from groceries to well-known retailers One paid day leave every year to volunteer and support your community Apprenticeship Programme; During this programme, we'll help you develop your practical and behavioural skills and support you in gaining the technical and professional knowledge required for you to succeed in your career. As well as this, you'll also qualify for either a Data Analyst Level 4 Higher Apprenticeship or a Degree (Level 6) Digital and technology solutions professional. With many of our colleagues starting as apprentices, you'll receive full support and guidance from everyone throughout. By the end of your apprenticeship, you'll have received industry-standard training and attained qualifications that will enable you to progress and reach your full potential. What you'll be doing; This is an exciting opportunity to launch your career as a Trainee Environmental Data Technician within a global renewable energy organisation. You'll join an experienced team that will mentor and guide you as you develop your skills in environmental data management and compliance. As our Trainee Environmental Data Technician, you'll play a vital role in managing landfill data from operational and closed sites-checking, importing, collating, and reporting environmental information while supporting our wider Technical Operations function. If you're passionate about the environmental sector and thrive in a varied, solutions-focused role, this is the perfect opportunity to grow. Your main duties will include: Assessing environmental data for regulatory compliance and supporting Technical Operations and landfill operations teams Collating and analysing landfill data, KPIs, and site statistics to monitor and improve site performance Participating in environmental monitoring and site-based investigation work Maintaining environmental data management systems in accordance with company procedures and identifying system improvements Assisting the Environmental Compliance Manager and technical colleagues in providing expert support to operations teams Working with Technical Coordinators to prepare technical submissions for statutory bodies and regulators What we're looking for; A minimum of 4 GCSEs Grade 4/C (or equivalent) achieved or predicted, including Maths & English, including A-Level (or equivalent) in a Science or Earth Science-based subject Strong IT skills with the ability to analyse data, identify trends, and develop solutions to improve performance Excellent written and verbalcommunication skills with the ability to problem-solve and formulate practical solutions Project management, time management, and data analysis capabilities Willingness to learn new skills Ability to travel independently to Norwood (your work location) What's next? Before we can progress your application to the next stage, you'll need to complete a couple of short strength-based assessments to assess your potential for success in the role against skills, behaviours, personality and motivation - all in one engaging and immersive online experience. If you're successful following this, we'll then invite you to attend one of our virtual assessment days. Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Customer Service Advisor Location: Wellingborough Salary: £26,234 per annum Who we are Vizion Network is a forward-thinking organisation dedicated to fostering a positive and inclusive workplace culture. Located in Hull and Wellingborough, we pride ourselves on our commitment to employee development, wellbeing, and innovation. Our mission is to attract, develop, and retain exceptional talent by fostering a diverse, inclusive, and respectful workplace where every employee feels valued, respected, and empowered. We champion equity, recognising that our strength lies in the unique backgrounds, perspectives, and talents of our people. Through transparent practices, continuous development, and meaningful engagement, we strive to create an environment where all employees can thrive and contribute to our shared success. Purpose To provide professional administrative support within the Claims Team and to company Management / Directors. As a Customer Service Advisor, you will deliver the highest possible standards of customer service, be able to follow individual brand requirements and directives, ensuring that service level agreements and performance targets, both on an individual and team basis are maintained. The Customer Service Advisor is responsible for deployment, management and progression of motor claims relating to vehicle accidental damage, from initial contact, to repair handover and aftercare as required, keeping in close contact with the Bodyshop/Insurer and Customer throughout the repair process to ensure all SLA's are maintained and adhered to. Role Profile Ensure that you are kept fully up to date with SLA's Ensure that you are aware and understand the KPI's the repairers are to adhere as a Vizion Member Ensure accurate processing and deployment / reallocation of claim notifications to repairers via rules driven in house management system within SLA To ensure hire sheets are recorded and updated correctly to ensure costs to the business and clients are kept to a minimum by constant management of hire periods Provide investigative feedback on any queries to the company and their clients where necessary To progress customer claims within the company's management system ensuring they are actioned within internally agreed SLA's Ensure daily tasks are managed within agreed SLAs Management of day to day body shop performance of KPIs, breaches, and cancellations To be responsible for building relationships within the repair network to ensure the smooth transition of customer repairs from start to finish Act as a first level point of contact for repair network members, clients, customers and team members and provide progress updates as required To receive incoming calls and emails and act promptly, dealing with all enquiries or actions in a professional manner Monitor personal and general inboxes and action emails within a timely manner To record all client issues and feed back to your Line Manager, Network Performance Analyst and the Management Team where necessary Assist with any reporting requested for analysis and management of the department/region/client Liaise with designated Network Performance Analyst and any other departments to seek assistance and resolution where required Work towards achieving targets set on a daily/monthly/annual basis provided by your Team Leader/ Line Manager Assist with other Advisor's caseload as and when requested to ensure full service provision Ensure that claims data is maintained and kept fully updated with information from all sources in a timely manner To ensure you provide accurate and detailed recording of all information utilising our management systems so as to provide comprehensive audit trails Promote data security in and outside of the business at all times, strict adherence to DPA and information security standards Adhere to stated Company Policies and Procedures and carry out all duties in a way which is consistent with our clients' values The completion of duties as required from time to time by the Management Team Manage complaints in line with policy ensuring full and in-depth information is captured and logged to enable full reporting on Expressions of Dissatisfaction Ensure that you process and resolve expressions of dissatisfaction within FCA Guidelines and internal/external SLA's To promote our business and that of our clients by providing exceptional and friendly service at all times Person Specification First class communication skills Accurate data input skills Ability to build and maintain relationships Ability to work to agreed deadlines, targets and objectives Able to work as part of a team as well as autonomously to a high level of accuracy Good planning and organisational skills Good problem-solving skills Good decision maker Commitment to providing a first-class service to customers and repairers Customer focused Good knowledge of Microsoft Office Closing date: Tuesday 17th March 2026. To Apply If you feel you are a suitable candidate and would like to work for Vizion Network, please click apply to be redirected to our website to complete your application.
Mar 13, 2026
Full time
Customer Service Advisor Location: Wellingborough Salary: £26,234 per annum Who we are Vizion Network is a forward-thinking organisation dedicated to fostering a positive and inclusive workplace culture. Located in Hull and Wellingborough, we pride ourselves on our commitment to employee development, wellbeing, and innovation. Our mission is to attract, develop, and retain exceptional talent by fostering a diverse, inclusive, and respectful workplace where every employee feels valued, respected, and empowered. We champion equity, recognising that our strength lies in the unique backgrounds, perspectives, and talents of our people. Through transparent practices, continuous development, and meaningful engagement, we strive to create an environment where all employees can thrive and contribute to our shared success. Purpose To provide professional administrative support within the Claims Team and to company Management / Directors. As a Customer Service Advisor, you will deliver the highest possible standards of customer service, be able to follow individual brand requirements and directives, ensuring that service level agreements and performance targets, both on an individual and team basis are maintained. The Customer Service Advisor is responsible for deployment, management and progression of motor claims relating to vehicle accidental damage, from initial contact, to repair handover and aftercare as required, keeping in close contact with the Bodyshop/Insurer and Customer throughout the repair process to ensure all SLA's are maintained and adhered to. Role Profile Ensure that you are kept fully up to date with SLA's Ensure that you are aware and understand the KPI's the repairers are to adhere as a Vizion Member Ensure accurate processing and deployment / reallocation of claim notifications to repairers via rules driven in house management system within SLA To ensure hire sheets are recorded and updated correctly to ensure costs to the business and clients are kept to a minimum by constant management of hire periods Provide investigative feedback on any queries to the company and their clients where necessary To progress customer claims within the company's management system ensuring they are actioned within internally agreed SLA's Ensure daily tasks are managed within agreed SLAs Management of day to day body shop performance of KPIs, breaches, and cancellations To be responsible for building relationships within the repair network to ensure the smooth transition of customer repairs from start to finish Act as a first level point of contact for repair network members, clients, customers and team members and provide progress updates as required To receive incoming calls and emails and act promptly, dealing with all enquiries or actions in a professional manner Monitor personal and general inboxes and action emails within a timely manner To record all client issues and feed back to your Line Manager, Network Performance Analyst and the Management Team where necessary Assist with any reporting requested for analysis and management of the department/region/client Liaise with designated Network Performance Analyst and any other departments to seek assistance and resolution where required Work towards achieving targets set on a daily/monthly/annual basis provided by your Team Leader/ Line Manager Assist with other Advisor's caseload as and when requested to ensure full service provision Ensure that claims data is maintained and kept fully updated with information from all sources in a timely manner To ensure you provide accurate and detailed recording of all information utilising our management systems so as to provide comprehensive audit trails Promote data security in and outside of the business at all times, strict adherence to DPA and information security standards Adhere to stated Company Policies and Procedures and carry out all duties in a way which is consistent with our clients' values The completion of duties as required from time to time by the Management Team Manage complaints in line with policy ensuring full and in-depth information is captured and logged to enable full reporting on Expressions of Dissatisfaction Ensure that you process and resolve expressions of dissatisfaction within FCA Guidelines and internal/external SLA's To promote our business and that of our clients by providing exceptional and friendly service at all times Person Specification First class communication skills Accurate data input skills Ability to build and maintain relationships Ability to work to agreed deadlines, targets and objectives Able to work as part of a team as well as autonomously to a high level of accuracy Good planning and organisational skills Good problem-solving skills Good decision maker Commitment to providing a first-class service to customers and repairers Customer focused Good knowledge of Microsoft Office Closing date: Tuesday 17th March 2026. To Apply If you feel you are a suitable candidate and would like to work for Vizion Network, please click apply to be redirected to our website to complete your application.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting for a Contract Support Coordinator As a CBRE Contract Support Coordinator, you will provide customer service and financial and administrative support to a small to medium Business Unit, Facility, or Account. This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled. What You'll Do: Respond to client inquiries and concerns and ensure timely and quality service delivery and follow up to ensure satisfaction. Understand the scope of the contract and make sure that all work is carried out accordingly. Act as a financial and operational systems client resource. Generate reports on open and closed work orders and check status with the appropriate technician or vendor. Maintain files on work orders, proposals, and department files. Build vendor files and check the accuracy on completed paperwork. Process invoices and ensure accurate cost center coding. Coordinate sub-contractor files, ensuring they are compliant with QHSE requirements. Identify cost savings opportunities to ensure customer and financial savings targets are maximized. Use existing procedures to solve problems while having the opportunity to exercise discretion. Impact through clearly defined duties, methods, and tasks are described in detail. Deliver own output by following defined procedures and processes under close supervision and guidance. Support month end account closure, offering support to Finance analyst team Help prepare detailed site and service line variance analysis Participate in monthly client governance reviews, helping to articulate client budget under/overruns based on operational knowledge Manage country debt position, proactively chasing invoice payment Provide ad-hoc support and financial analysis as required by the contract team. Assist with client requests in a timely and accurate manner. Supporting ad hoc client requests Develop and maintain strong relationships with all stakeholders (internal / external) work collaboratively with the Operations team, country Finance and Client. Skillset and Qualifications: Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc Capable of working within a matrix Strong organisational skills and an inquisitive mindset Prioritization Analytical thinking Strong communication skills - written and verbal Technical (IT - Microsoft, ERP Systems) Interpersonal Time management Organisation English Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups Build strong relationships Financial analysis Self-motivated & ambitious Results / task orientated Attention to detail and accuracy Time management & organisation Continuous improvement Ability to work as part of a team, as well as independently Committed to customer service delivery Confidential and discrete approach About CBRE Global Workplace Solutions: Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Mar 13, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting for a Contract Support Coordinator As a CBRE Contract Support Coordinator, you will provide customer service and financial and administrative support to a small to medium Business Unit, Facility, or Account. This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled. What You'll Do: Respond to client inquiries and concerns and ensure timely and quality service delivery and follow up to ensure satisfaction. Understand the scope of the contract and make sure that all work is carried out accordingly. Act as a financial and operational systems client resource. Generate reports on open and closed work orders and check status with the appropriate technician or vendor. Maintain files on work orders, proposals, and department files. Build vendor files and check the accuracy on completed paperwork. Process invoices and ensure accurate cost center coding. Coordinate sub-contractor files, ensuring they are compliant with QHSE requirements. Identify cost savings opportunities to ensure customer and financial savings targets are maximized. Use existing procedures to solve problems while having the opportunity to exercise discretion. Impact through clearly defined duties, methods, and tasks are described in detail. Deliver own output by following defined procedures and processes under close supervision and guidance. Support month end account closure, offering support to Finance analyst team Help prepare detailed site and service line variance analysis Participate in monthly client governance reviews, helping to articulate client budget under/overruns based on operational knowledge Manage country debt position, proactively chasing invoice payment Provide ad-hoc support and financial analysis as required by the contract team. Assist with client requests in a timely and accurate manner. Supporting ad hoc client requests Develop and maintain strong relationships with all stakeholders (internal / external) work collaboratively with the Operations team, country Finance and Client. Skillset and Qualifications: Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc Capable of working within a matrix Strong organisational skills and an inquisitive mindset Prioritization Analytical thinking Strong communication skills - written and verbal Technical (IT - Microsoft, ERP Systems) Interpersonal Time management Organisation English Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups Build strong relationships Financial analysis Self-motivated & ambitious Results / task orientated Attention to detail and accuracy Time management & organisation Continuous improvement Ability to work as part of a team, as well as independently Committed to customer service delivery Confidential and discrete approach About CBRE Global Workplace Solutions: Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Job Title: Price Implementation Graduate Location: Hybrid working with office days in our Atlantic Pavilion hub, Liverpool Salary: 28,000 per annum starting salary + 2,000 completion bonus Job Type: Permanent, Full Time Ready to launch your career in a fast paced, data driven environment where your work has real impact from day one? At Acorn Insurance, we're looking for ambitious graduates who are curious, analytical, and eager to dive into the world of pricing and underwriting operations. This isn't just a role - it's your pathway into a career shaping how insurance prices are built, tested, and delivered. You'll be supported by experienced mentors, learn industry leading tools, and contribute to meaningful projects from the start. What you'll be doing: As a Price Implementation Graduate, you'll help bring pricing changes to life by supporting testing, validation, and post deployment monitoring. You'll be immersed in live system changes, gaining practical experience while learning the "why" behind pricing. You will: Support testing and validation of pricing changes in our rating and policy systems Work with pricing analysts to understand rate structures and expected behaviours Assist in running manual and automated test scenarios Check that premiums, eligibility rules, and outputs match approved rates Help monitor pricing performance after deployment to ensure continued accuracy Build awareness of how system changes affect customers and the wider business Contribute to improving testing processes, documentation, and quality standards Prepare clear, structured test feedback for stakeholders Maintain documentation and audit trails for deployed pricing updates Collaborate with teammates to refine systems, tools, and processes Who should apply? We're not expecting specialist experience - we're looking for graduates with enthusiasm, drive, and a passion for problem solving. We welcome graduates with a minimum 2:1 degree, ideally in: Computer Science Mathematics Engineering Or other tech-related disciplines You'll thrive here if you: Have an interest in pricing, analytics, technology, or insurance Are confident using Excel and keen to build stronger analytical skills Communicate clearly and enjoy working with both technical and non technical colleagues Are organised, detail focused, and able to manage your time Love solving problems and asking questions Bring a proactive mindset and fresh ideas If you love understanding how things work and improving them, we want to hear from you. About Acorn Insurance: At Acorn, you're not just joining a company - you're joining a culture built on action, growth, and genuine teamwork. We're proud to be part of the Acorn Group, with over 40 years of specialist insurance expertise, 1,700+ colleagues across the UK, and 750 million in policies written in 2024. We move fast, we challenge the status quo, and we celebrate people who bring ideas and initiative. Our values guide everything we do: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits you'll love: 32 days' holiday (including bank holidays), plus holiday buy/sell options, and extra holidays as you progress 24/7 mental health support & free counselling Hybrid and flexible working options Early salary access via our internal platform Leadership programmes, learning opportunities & real career progression Recognition awards, social events, and more Accredited employer committed to wellbeing, diversity, and inclusion Before you apply: All roles are subject to DBS and financial checks You'll need at least one year remaining on a Graduate or Post Study Work visa (we cannot offer sponsorship) If you need adjustments at any point in the process, we're here to help Ready to Apply? Submit your application via our Careers Page including: Your CV A short cover letter telling us why pricing and system testing interests you, and why Acorn is the place for you Grow your career. Grow your skills. Grow with Acorn. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Price Implementation Graduate, Maths Gradate, Computer Science Graduate, Engineering Graduate, Graduate Pricing Analyst, Pricing Support Coordinator, may also be considered for this role.
Mar 13, 2026
Full time
Job Title: Price Implementation Graduate Location: Hybrid working with office days in our Atlantic Pavilion hub, Liverpool Salary: 28,000 per annum starting salary + 2,000 completion bonus Job Type: Permanent, Full Time Ready to launch your career in a fast paced, data driven environment where your work has real impact from day one? At Acorn Insurance, we're looking for ambitious graduates who are curious, analytical, and eager to dive into the world of pricing and underwriting operations. This isn't just a role - it's your pathway into a career shaping how insurance prices are built, tested, and delivered. You'll be supported by experienced mentors, learn industry leading tools, and contribute to meaningful projects from the start. What you'll be doing: As a Price Implementation Graduate, you'll help bring pricing changes to life by supporting testing, validation, and post deployment monitoring. You'll be immersed in live system changes, gaining practical experience while learning the "why" behind pricing. You will: Support testing and validation of pricing changes in our rating and policy systems Work with pricing analysts to understand rate structures and expected behaviours Assist in running manual and automated test scenarios Check that premiums, eligibility rules, and outputs match approved rates Help monitor pricing performance after deployment to ensure continued accuracy Build awareness of how system changes affect customers and the wider business Contribute to improving testing processes, documentation, and quality standards Prepare clear, structured test feedback for stakeholders Maintain documentation and audit trails for deployed pricing updates Collaborate with teammates to refine systems, tools, and processes Who should apply? We're not expecting specialist experience - we're looking for graduates with enthusiasm, drive, and a passion for problem solving. We welcome graduates with a minimum 2:1 degree, ideally in: Computer Science Mathematics Engineering Or other tech-related disciplines You'll thrive here if you: Have an interest in pricing, analytics, technology, or insurance Are confident using Excel and keen to build stronger analytical skills Communicate clearly and enjoy working with both technical and non technical colleagues Are organised, detail focused, and able to manage your time Love solving problems and asking questions Bring a proactive mindset and fresh ideas If you love understanding how things work and improving them, we want to hear from you. About Acorn Insurance: At Acorn, you're not just joining a company - you're joining a culture built on action, growth, and genuine teamwork. We're proud to be part of the Acorn Group, with over 40 years of specialist insurance expertise, 1,700+ colleagues across the UK, and 750 million in policies written in 2024. We move fast, we challenge the status quo, and we celebrate people who bring ideas and initiative. Our values guide everything we do: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits you'll love: 32 days' holiday (including bank holidays), plus holiday buy/sell options, and extra holidays as you progress 24/7 mental health support & free counselling Hybrid and flexible working options Early salary access via our internal platform Leadership programmes, learning opportunities & real career progression Recognition awards, social events, and more Accredited employer committed to wellbeing, diversity, and inclusion Before you apply: All roles are subject to DBS and financial checks You'll need at least one year remaining on a Graduate or Post Study Work visa (we cannot offer sponsorship) If you need adjustments at any point in the process, we're here to help Ready to Apply? Submit your application via our Careers Page including: Your CV A short cover letter telling us why pricing and system testing interests you, and why Acorn is the place for you Grow your career. Grow your skills. Grow with Acorn. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Price Implementation Graduate, Maths Gradate, Computer Science Graduate, Engineering Graduate, Graduate Pricing Analyst, Pricing Support Coordinator, may also be considered for this role.
An opportunity has arisen for a Business Intelligence Analyst within this Fire Service's Business Intelligence team based at their Headquarters in Sheffield. Business Intelligence Analyst Location: Central Sheffield Headquarters, S1 Hours: Full Time, 37 hours per week (Flexi Time) Contract: FTC until 31 March 2027 Salary: £32,061.00 - £34,434.00 (Grade 6) As an experienced analyst, you will provide specialist, professional, and technical advice, direction, and input across a range of activities and resources to deliver business intelligence. You will use a wide range of software tools, such as Geographical Information Systems and Business Intelligence Reporting Tools, such as Power BI, to enable users to view complex information in an easy-to-use format. You will also have an excellent working knowledge of SQL & Microsoft Office, particularly Excel, Word and PowerPoint. You will be using the principles and concepts of trends and identification of intelligence from data to make decisions, to influence others' thinking and to negotiate with them to achieve an outcome. You will have the ability to speak easily and confidently to management at all levels, advising and directing in data and intelligence. You will need experience in delivering training and presentations to individuals and groups, ensuring a level of understanding of how the data is collected and how to interpret it. With a very good working knowledge of Data Protection and GDPR legislation, you will provide data quality oversight, ensuring that reports, performance measures, and systems meet these requirements. Closing date for applications is 9am on Monday 6 April 2026. Sifting will take place during the week commencing Monday 13 April 2026. Interviews will be held on the afternoon of Tuesday 21 April and the morning of Wednesday 22 April. Interested? To apply, please click the apply button. You will be taken to a simple CHM Recruit form where you can find out more information and complete your application by following the instructions. New starters will commence on the bottom of the salary grade and will receive increases to the top of the grade on an incremental basis. The employer offers 28 days annual leave (pro-rata) plus Bank Holidays. Annual leave increases after 5 years' service to 32 days, followed by an extra day a year up to a maximum of 37 days. They also operate a generous flexi time attendance scheme. Other benefits include; a cycle 2 work scheme, a free on site gym, enhanced maternity and paternity schemes and the opportunity to join the Local Government Pension Scheme. The employer is committed to cultivating a diverse and inclusive workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives and talents. They warmly welcome applications from individuals who identify with underrepresented groups within their workforce, including individuals from Minority Ethnic backgrounds, women, those who identify as Lesbian, Gay, Bisexual, or Transgender (LGBT+), and individuals with disabilities. In addition, they will look to support anyone who requires Part Time/Job share working hours. The employer believes that a diverse workforce leads to innovation, creativity, and better decision-making, and they are dedicated to creating an environment where everyone can thrive. Applications from job share candidates will be considered and all applications will be given equal consideration. Please note the appointment is subject to successful pre-employment screening i.e. asylum and immigration check, references, medical screening, and a minimum of a standard level Disclosure and Barring Service (DBS) check which includes current and spent criminal records information. Enhanced checks with barred lists will be carried out for roles that undertake 'regulated activity' which is a term related to working with children or vulnerable adults. The employer's recruitment and selection procedures reflect their commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment. If you require any of our recruitment documents in larger print this can be arranged. No agencies please.
Mar 13, 2026
Contractor
An opportunity has arisen for a Business Intelligence Analyst within this Fire Service's Business Intelligence team based at their Headquarters in Sheffield. Business Intelligence Analyst Location: Central Sheffield Headquarters, S1 Hours: Full Time, 37 hours per week (Flexi Time) Contract: FTC until 31 March 2027 Salary: £32,061.00 - £34,434.00 (Grade 6) As an experienced analyst, you will provide specialist, professional, and technical advice, direction, and input across a range of activities and resources to deliver business intelligence. You will use a wide range of software tools, such as Geographical Information Systems and Business Intelligence Reporting Tools, such as Power BI, to enable users to view complex information in an easy-to-use format. You will also have an excellent working knowledge of SQL & Microsoft Office, particularly Excel, Word and PowerPoint. You will be using the principles and concepts of trends and identification of intelligence from data to make decisions, to influence others' thinking and to negotiate with them to achieve an outcome. You will have the ability to speak easily and confidently to management at all levels, advising and directing in data and intelligence. You will need experience in delivering training and presentations to individuals and groups, ensuring a level of understanding of how the data is collected and how to interpret it. With a very good working knowledge of Data Protection and GDPR legislation, you will provide data quality oversight, ensuring that reports, performance measures, and systems meet these requirements. Closing date for applications is 9am on Monday 6 April 2026. Sifting will take place during the week commencing Monday 13 April 2026. Interviews will be held on the afternoon of Tuesday 21 April and the morning of Wednesday 22 April. Interested? To apply, please click the apply button. You will be taken to a simple CHM Recruit form where you can find out more information and complete your application by following the instructions. New starters will commence on the bottom of the salary grade and will receive increases to the top of the grade on an incremental basis. The employer offers 28 days annual leave (pro-rata) plus Bank Holidays. Annual leave increases after 5 years' service to 32 days, followed by an extra day a year up to a maximum of 37 days. They also operate a generous flexi time attendance scheme. Other benefits include; a cycle 2 work scheme, a free on site gym, enhanced maternity and paternity schemes and the opportunity to join the Local Government Pension Scheme. The employer is committed to cultivating a diverse and inclusive workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives and talents. They warmly welcome applications from individuals who identify with underrepresented groups within their workforce, including individuals from Minority Ethnic backgrounds, women, those who identify as Lesbian, Gay, Bisexual, or Transgender (LGBT+), and individuals with disabilities. In addition, they will look to support anyone who requires Part Time/Job share working hours. The employer believes that a diverse workforce leads to innovation, creativity, and better decision-making, and they are dedicated to creating an environment where everyone can thrive. Applications from job share candidates will be considered and all applications will be given equal consideration. Please note the appointment is subject to successful pre-employment screening i.e. asylum and immigration check, references, medical screening, and a minimum of a standard level Disclosure and Barring Service (DBS) check which includes current and spent criminal records information. Enhanced checks with barred lists will be carried out for roles that undertake 'regulated activity' which is a term related to working with children or vulnerable adults. The employer's recruitment and selection procedures reflect their commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment. If you require any of our recruitment documents in larger print this can be arranged. No agencies please.
Technical Support Analyst Location: London office / Hybrid Salary: £27,000 per annum Hours Per Week: 35 Closing Date: 19/03/2026 Join the company as their New Technical Support Analyst! Are you the person you've been looking for? They're searching for a passionate and skilled Technical Support Analyst to join their dedicated IT team. If you bring talent, curiosity, and a commitment to making a real difference, you'll fit right in with their caring, community minded workforce. Please note this role does not qualify for visa sponsorship, as the salary requirements set by the Home Office are not satisfied. Why them? They believe every person they support deserves a life that is full, flourishing, and rich with opportunity. Guided by their values - Open, Enabling, Inclusive, and Courageous - they work every day to deliver the very best in care, education, and support. Across their adult services, children's services, and education settings, their focus is on inclusion, wellbeing, and enabling people to thrive. They go the extra mile because it matters - to them, and to the people they serve. About the Role As their Technical Support Analyst , you will play a key part in keeping them connected and running smoothly. Your responsibilities will include: Providing first line technical support to colleagues across the organisation Supporting systems such as printers, access control, mobile devices and audio visual equipment Delivering initial support for key business systems including Accounting, HR and care management platforms Location: This role is currently remote, with plans to move into a hybrid/office based arrangement. Applicants should live within a reasonable commuting distance of London. Why Work there? Their people are their greatest strength. They are proud to have some of the most committed and compassionate staff in the sector-and they want to attract more people like you. They are delighted to offer a benefits package that truly recognises and rewards the work you do: Recognition & Rewards: Be nominated for a personal recognition letter from the Executive Leadership Team, or for a gift voucher of up to £50 for going above and beyond. Excellent Training: A comprehensive training package designed to support your development. Generous Annual Leave: 25 days + 8 bank holidays for the first 5 years, rising to 28 days + 8 bank holidays thereafter. Pension Scheme Employee Assistance Programme: Confidential support for your wellbeing. About the company They are a disability charity committed to enabling children, young people and adults to live a life that adds up for them. They know that what makes life meaningful isn't just one thing - it's the sum of the small things: connection, confidence, companionship and the chance to be valued. Across their care, education and rehabilitation services, they work together to build connected, fulfilling lives for the people they support. Ready to Make a Difference? Join a team where your skills matter, your ideas count and your work truly changes lives. Everything you do adds up - for you, and for the people they support. They are committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. They are committed to the Disability Confident Scheme and to equal opportunities therefore they welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. To Apply If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application.
Mar 13, 2026
Full time
Technical Support Analyst Location: London office / Hybrid Salary: £27,000 per annum Hours Per Week: 35 Closing Date: 19/03/2026 Join the company as their New Technical Support Analyst! Are you the person you've been looking for? They're searching for a passionate and skilled Technical Support Analyst to join their dedicated IT team. If you bring talent, curiosity, and a commitment to making a real difference, you'll fit right in with their caring, community minded workforce. Please note this role does not qualify for visa sponsorship, as the salary requirements set by the Home Office are not satisfied. Why them? They believe every person they support deserves a life that is full, flourishing, and rich with opportunity. Guided by their values - Open, Enabling, Inclusive, and Courageous - they work every day to deliver the very best in care, education, and support. Across their adult services, children's services, and education settings, their focus is on inclusion, wellbeing, and enabling people to thrive. They go the extra mile because it matters - to them, and to the people they serve. About the Role As their Technical Support Analyst , you will play a key part in keeping them connected and running smoothly. Your responsibilities will include: Providing first line technical support to colleagues across the organisation Supporting systems such as printers, access control, mobile devices and audio visual equipment Delivering initial support for key business systems including Accounting, HR and care management platforms Location: This role is currently remote, with plans to move into a hybrid/office based arrangement. Applicants should live within a reasonable commuting distance of London. Why Work there? Their people are their greatest strength. They are proud to have some of the most committed and compassionate staff in the sector-and they want to attract more people like you. They are delighted to offer a benefits package that truly recognises and rewards the work you do: Recognition & Rewards: Be nominated for a personal recognition letter from the Executive Leadership Team, or for a gift voucher of up to £50 for going above and beyond. Excellent Training: A comprehensive training package designed to support your development. Generous Annual Leave: 25 days + 8 bank holidays for the first 5 years, rising to 28 days + 8 bank holidays thereafter. Pension Scheme Employee Assistance Programme: Confidential support for your wellbeing. About the company They are a disability charity committed to enabling children, young people and adults to live a life that adds up for them. They know that what makes life meaningful isn't just one thing - it's the sum of the small things: connection, confidence, companionship and the chance to be valued. Across their care, education and rehabilitation services, they work together to build connected, fulfilling lives for the people they support. Ready to Make a Difference? Join a team where your skills matter, your ideas count and your work truly changes lives. Everything you do adds up - for you, and for the people they support. They are committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. They are committed to the Disability Confident Scheme and to equal opportunities therefore they welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. To Apply If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application.
