Cognizant engineers modern businesses to improve everyday life. As one of the largest global professional services companies we help clients in the UK and Ireland modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast changing world. Together, we're improving everyday life.
We focus on IoT, data & AI, software engineering and cloud-the technologies that are changing the nature of business. Our global presence enables us to serve you locally
SummaryOver the past 5 years, Cognizant has been one of the fastest growing players in the Public Sector, leveraging its market leading delivery capabilities, alongside extensive skills in digital, data and cloud to help government departments implement some of the most complex and challenging programmes that are transforming the experiences of end users and citizens.
In building upon the success experienced over the last 5 years we have an exciting opportunity for an experienced Client Relationship Manager to join our Central Government team which is part of our broader Public Sector business.
At Cognizant Client Relationship Managers (CRM) are key contributors to the commercial side of Cognizant's IT and Consulting Business, acting as business owners for one or more assigned accounts, managing the day to day activities and P&L. They proactively identify new and expansion opportunities within accounts, planning for and closing the extension of existing agreements. The CRM works with delivery teams to maximize backlog, optimizing the resource mix and navigating scope changes to ensure client expectations are met, working towards establishing a positive client experience through delivery excellence.
Your backgroundA CRM's shared measures are margin, revenue, client satisfaction, and employee retention. CRM role specific measures are TCV, revenue and margin
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