A major contractor who operate as Principle contractor on Data Centres are seeking a CSA Quantity Surveyor for hyper scale Data Centres in East London. This QS role will be responsible for the commercial management of Civils, Structural and Architectural (CSA) The Quantity Surveyor will drive cost certainty and programme compliance, ensuring robust management of subcontractor valuations, variation pricing and measurement, and the demonstration of cost to client counterparts in a clear, auditable and contractually compliant manner. Own the preparation and submission of interim valuations, change assessments, and support negotiations with both subcontractors and clients, ensuring that entitlements are properly evidenced and secured. Essential Knowledge: Strong technical understanding of Civils, Structural and Architectural elements including interfaces with other disciplines. Good understanding of M&E services and coordination requirements. Thorough knowledge of construction contracts (FIDIC, JCT or NEC), variation procedures, and entitlement mechanisms. Proven ability to measure and substantiate variations and valuations. Strong commercial acumen including cost forecasting, reporting and change control. Excellent grasp of buildability and sequencing for CSA works. Proficient in Microsoft Excel, Word and standard commercial tools. Essential Competencies: Strong verbal and written communication skills able to influence and challenge where required. Analytical and detail-orientated with strong numerical reasoning. Proactive, driven and solutions-focused approach to problem solving. Organised and methodical able to manage multiple packages and deadlines. Ability to work independently and collaboratively within a multidisciplinary team. Professional and confident when dealing with subcontractors, consultants and clients. High level of contractual awareness and ability to substantiate assessments with clear audit trails. Ability to support Project Managers in commercial and interface matters. Positive and professional attitude a self-starter with drive and ambition. Adhere to Quality, HR and commercial policies and procedures Competent with Microsoft Office and the general use of IT Equipment. On offer is a £60-80k salary plus package (based on experience)
Apr 03, 2026
Full time
A major contractor who operate as Principle contractor on Data Centres are seeking a CSA Quantity Surveyor for hyper scale Data Centres in East London. This QS role will be responsible for the commercial management of Civils, Structural and Architectural (CSA) The Quantity Surveyor will drive cost certainty and programme compliance, ensuring robust management of subcontractor valuations, variation pricing and measurement, and the demonstration of cost to client counterparts in a clear, auditable and contractually compliant manner. Own the preparation and submission of interim valuations, change assessments, and support negotiations with both subcontractors and clients, ensuring that entitlements are properly evidenced and secured. Essential Knowledge: Strong technical understanding of Civils, Structural and Architectural elements including interfaces with other disciplines. Good understanding of M&E services and coordination requirements. Thorough knowledge of construction contracts (FIDIC, JCT or NEC), variation procedures, and entitlement mechanisms. Proven ability to measure and substantiate variations and valuations. Strong commercial acumen including cost forecasting, reporting and change control. Excellent grasp of buildability and sequencing for CSA works. Proficient in Microsoft Excel, Word and standard commercial tools. Essential Competencies: Strong verbal and written communication skills able to influence and challenge where required. Analytical and detail-orientated with strong numerical reasoning. Proactive, driven and solutions-focused approach to problem solving. Organised and methodical able to manage multiple packages and deadlines. Ability to work independently and collaboratively within a multidisciplinary team. Professional and confident when dealing with subcontractors, consultants and clients. High level of contractual awareness and ability to substantiate assessments with clear audit trails. Ability to support Project Managers in commercial and interface matters. Positive and professional attitude a self-starter with drive and ambition. Adhere to Quality, HR and commercial policies and procedures Competent with Microsoft Office and the general use of IT Equipment. On offer is a £60-80k salary plus package (based on experience)
Cambridge University Press & Assessment
Cambridge, Cambridgeshire
Job Title: Principal Developer Team Lead Salary: £51,400 - £68,800 Location: Cambridge/Hybrid Contract: Permanent This Principal Developer Team Lead position offers a pivotal opportunity to shape the technical future of a world-renowned academic organisation. You'll spearhead the migration of enterprise systems to cutting-edge cloud-native AWS architectures, while balancing hands-on technical leadership with people management responsibilities. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role We're seeking a hands-on Principal Developer Team Lead to drive the technical transformation of our Exam Technology Organisation as we migrate legacy enterprise applications to modern, cloud-native architectures on AWS. You'll balance technical leadership with people management, leading a team of 4-8 developers while establishing the foundations for our future technology stack. Your initial focus will be on two strategic priorities: Evolving our SRE function - Building the DevOps infrastructure, automation, and tooling that enables Site Reliability Engineering practices across development and operations teams Advancing our AI development practice - Establishing standards, frameworks, and best practices for responsibly integrating AI capabilities into our education platforms. What You'll Do Technical Leadership Lead migration of legacy applications to cloud-native AWS architectures Build DevOps automation to support SRE practices Establish AI/ML development standards and frameworks Set observability, monitoring, and incident response standards Promote best practices in web, event-driven, and cloud-native technologies Provide technical expertise and oversee code reviews People Leadership Manage and mentor a team of 4-8 developers, providing coaching, development plan Identifying training needs in AI/ML and SRE. Support recruitment and foster a culture of continual improvement and wellbeing. Delivery & Collaboration Deliver software in agile squads Collaborate with architects, SREs, product owners, and infrastructure teams Liaise with stakeholders to identify education sector needs Plan and estimate migrations and feature delivery Coordinate with service management, security, and AWS experts About you Essential experience Degree or equivalent Proven technical team leadership Skilled in two or more modern programming languages Experience with AWS cloud and infrastructure DevOps skills: automation, CI/CD, infrastructure-as-code Understanding of SRE and observability Experience in web-apps and modern frameworks Strong communicator with technical and non-technical audiences Technical Expertise CI/CD pipelines, automation frameworks, and developer tooling Observability tools, monitoring, logging, and alerting systems Responsible AI practices and governance Event-driven architecture and microservices patterns Software design patterns and scalability best practices Security principles in cloud environments Leadership Qualities Ability to set technical standards and provide thought leadership Experience balancing people management with hands-on contribution Strong mentoring and coaching skills Collaborative approach that builds trust across teams Passion for continuous learning in AI/ML and DevOps Promotes inclusion and continuous improvement You'll be instrumental in our digital transformation, establishing the foundations for reliable, innovative systems that serve millions of learners, teachers, and researchers worldwide. By evolving our SRE function and advancing our AI practice, you'll empower teams to deliver high-performance solutions while responsibly harnessing cutting-edge technologies. If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability. Ready to pursue your potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being 16th April 2026. As part of the application process you can expect: Two questions to select one answer from multiple options. A 15-minute screening call with the Hiring Manager. First stage interview via MS Teams or in person. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for. Why join us Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities. Documents Job-Description - Principal Developer Team Lead V01.00 .pdf (117.42 KB)
Apr 03, 2026
Full time
Job Title: Principal Developer Team Lead Salary: £51,400 - £68,800 Location: Cambridge/Hybrid Contract: Permanent This Principal Developer Team Lead position offers a pivotal opportunity to shape the technical future of a world-renowned academic organisation. You'll spearhead the migration of enterprise systems to cutting-edge cloud-native AWS architectures, while balancing hands-on technical leadership with people management responsibilities. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role We're seeking a hands-on Principal Developer Team Lead to drive the technical transformation of our Exam Technology Organisation as we migrate legacy enterprise applications to modern, cloud-native architectures on AWS. You'll balance technical leadership with people management, leading a team of 4-8 developers while establishing the foundations for our future technology stack. Your initial focus will be on two strategic priorities: Evolving our SRE function - Building the DevOps infrastructure, automation, and tooling that enables Site Reliability Engineering practices across development and operations teams Advancing our AI development practice - Establishing standards, frameworks, and best practices for responsibly integrating AI capabilities into our education platforms. What You'll Do Technical Leadership Lead migration of legacy applications to cloud-native AWS architectures Build DevOps automation to support SRE practices Establish AI/ML development standards and frameworks Set observability, monitoring, and incident response standards Promote best practices in web, event-driven, and cloud-native technologies Provide technical expertise and oversee code reviews People Leadership Manage and mentor a team of 4-8 developers, providing coaching, development plan Identifying training needs in AI/ML and SRE. Support recruitment and foster a culture of continual improvement and wellbeing. Delivery & Collaboration Deliver software in agile squads Collaborate with architects, SREs, product owners, and infrastructure teams Liaise with stakeholders to identify education sector needs Plan and estimate migrations and feature delivery Coordinate with service management, security, and AWS experts About you Essential experience Degree or equivalent Proven technical team leadership Skilled in two or more modern programming languages Experience with AWS cloud and infrastructure DevOps skills: automation, CI/CD, infrastructure-as-code Understanding of SRE and observability Experience in web-apps and modern frameworks Strong communicator with technical and non-technical audiences Technical Expertise CI/CD pipelines, automation frameworks, and developer tooling Observability tools, monitoring, logging, and alerting systems Responsible AI practices and governance Event-driven architecture and microservices patterns Software design patterns and scalability best practices Security principles in cloud environments Leadership Qualities Ability to set technical standards and provide thought leadership Experience balancing people management with hands-on contribution Strong mentoring and coaching skills Collaborative approach that builds trust across teams Passion for continuous learning in AI/ML and DevOps Promotes inclusion and continuous improvement You'll be instrumental in our digital transformation, establishing the foundations for reliable, innovative systems that serve millions of learners, teachers, and researchers worldwide. By evolving our SRE function and advancing our AI practice, you'll empower teams to deliver high-performance solutions while responsibly harnessing cutting-edge technologies. If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability. Ready to pursue your potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being 16th April 2026. As part of the application process you can expect: Two questions to select one answer from multiple options. A 15-minute screening call with the Hiring Manager. First stage interview via MS Teams or in person. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for. Why join us Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities. Documents Job-Description - Principal Developer Team Lead V01.00 .pdf (117.42 KB)
What you will be achieving As a key member of the Academy s Policy Team, the Senior Policy Officer will play an important role at a critical moment for the organisation. This role will help the Policy team to plan and deliver a new set of priorities for 2026/27. Relevant priorities for this role include, but are not limited to: Improving health outcomes in the UK and internationally. Mobilising the UK health research system to turn discovery into practice. Making the UK the best place in the world to have a career in medical sciences. Within these overarching priorities, there are some distinct policy programmes the incoming Senior Policy Officer is likely to work on, which could include: Maximising the impact of medical sciences in prevention and early detection. Transforming the generation and application of clinical evidence to speed up translation from discovery to patient impact, ensuring equitable inclusion of underserved groups. Making the UK a global leader in responsible, effective and equitable AI and data use across the biomedical sciences. Conducting a foresight exercise to identify high-impact innovations that will be critical within the near future and ensure the health system is enabled to support them. The Senior Policy Officer will be line managed by a Policy Manager. What you will be doing As Senior Policy Officer, you will lead on or support a range of policy projects and activities to inform and influence the policy landscape in accordance with Academy priorities. This work may include leading on or supporting the following: Major working group studies and corresponding outputs. Informing and responding to Government set pieces and announcements. Consultations and rapid responses, and shorter position papers. Roundtables, workshops, and other relevant policy events. Correspondence and briefings for senior stakeholders. Working closely with Fellows and other experts to identify and analyse key policy issues, gather data and expert opinion. Construct impactful conclusions and recommendations to advise internal and external stakeholders. Delivering implementation and follow-up activities on policy recommendations across external audiences and stakeholders. Maintaining an excellent understanding of the policy landscape by monitoring developments and key policy issues, including the use of animals in research (please see the Academy s statement on the use of animals in research). Scoping potential new areas of policy work, and/or identify opportunities for the Policy Team. External engagement Collaborating with organisations from academia, Government, healthcare, industry and the charity sector. Maintaining and developing an effective network of contacts across the sector (including our Fellows) to inform and increase the impact of policy work. Representing the Academy at external meetings, parliamentary engagements (such as the All-Party Parliamentary Group on Life Sciences) and political events (such as party conferences). Supporting the Academy s wider functions Supporting the Academy s briefings and parliamentary monitoring functions. Coordinating across a wide range of Academy functions, including its Briefings, Impact, and Events capabilities, to maximise the effectiveness of policy work. Working with the Communications and Engagement teams to co-develop relevant outputs and activities. Briefing senior stakeholders for high-level meetings and events where necessary. Supporting the development of core scripts on priority policy topics across the Policy team. Supporting the Monitoring and Evaluation team with monitoring the policy team s impact. Budget and line management Occasionally managing policy budget lines. Occasionally supervising policy interns and placement students. Benefits We provide our staff with a comprehensive benefits package outlined as follows: Generous pension scheme with flexible contributions we contribute between 8% - 13% of your gross salary (with employee contributions of 3% - 8%). Life assurance at three times your salary. Hybrid and agile working. 50% office attendance. 26 days annual leave, plus Christmas closure days and bank holidays. Buying and selling leave. Family-friendly policies including enhanced maternity and paternity leave (subject to a qualifying period). Complimentary subscriptions to Headspace and Classpass to support your physical and mental wellbeing. Support through tailored learning and development. A range of enhanced benefits become available once you ve completed your probation period. For more information and to apply, please visit our careers portal. Closing date: 9.00am on Wednesday, 22 April 2026. Interview date: Thursday, 7 May 2026 (held online).
Apr 03, 2026
Full time
What you will be achieving As a key member of the Academy s Policy Team, the Senior Policy Officer will play an important role at a critical moment for the organisation. This role will help the Policy team to plan and deliver a new set of priorities for 2026/27. Relevant priorities for this role include, but are not limited to: Improving health outcomes in the UK and internationally. Mobilising the UK health research system to turn discovery into practice. Making the UK the best place in the world to have a career in medical sciences. Within these overarching priorities, there are some distinct policy programmes the incoming Senior Policy Officer is likely to work on, which could include: Maximising the impact of medical sciences in prevention and early detection. Transforming the generation and application of clinical evidence to speed up translation from discovery to patient impact, ensuring equitable inclusion of underserved groups. Making the UK a global leader in responsible, effective and equitable AI and data use across the biomedical sciences. Conducting a foresight exercise to identify high-impact innovations that will be critical within the near future and ensure the health system is enabled to support them. The Senior Policy Officer will be line managed by a Policy Manager. What you will be doing As Senior Policy Officer, you will lead on or support a range of policy projects and activities to inform and influence the policy landscape in accordance with Academy priorities. This work may include leading on or supporting the following: Major working group studies and corresponding outputs. Informing and responding to Government set pieces and announcements. Consultations and rapid responses, and shorter position papers. Roundtables, workshops, and other relevant policy events. Correspondence and briefings for senior stakeholders. Working closely with Fellows and other experts to identify and analyse key policy issues, gather data and expert opinion. Construct impactful conclusions and recommendations to advise internal and external stakeholders. Delivering implementation and follow-up activities on policy recommendations across external audiences and stakeholders. Maintaining an excellent understanding of the policy landscape by monitoring developments and key policy issues, including the use of animals in research (please see the Academy s statement on the use of animals in research). Scoping potential new areas of policy work, and/or identify opportunities for the Policy Team. External engagement Collaborating with organisations from academia, Government, healthcare, industry and the charity sector. Maintaining and developing an effective network of contacts across the sector (including our Fellows) to inform and increase the impact of policy work. Representing the Academy at external meetings, parliamentary engagements (such as the All-Party Parliamentary Group on Life Sciences) and political events (such as party conferences). Supporting the Academy s wider functions Supporting the Academy s briefings and parliamentary monitoring functions. Coordinating across a wide range of Academy functions, including its Briefings, Impact, and Events capabilities, to maximise the effectiveness of policy work. Working with the Communications and Engagement teams to co-develop relevant outputs and activities. Briefing senior stakeholders for high-level meetings and events where necessary. Supporting the development of core scripts on priority policy topics across the Policy team. Supporting the Monitoring and Evaluation team with monitoring the policy team s impact. Budget and line management Occasionally managing policy budget lines. Occasionally supervising policy interns and placement students. Benefits We provide our staff with a comprehensive benefits package outlined as follows: Generous pension scheme with flexible contributions we contribute between 8% - 13% of your gross salary (with employee contributions of 3% - 8%). Life assurance at three times your salary. Hybrid and agile working. 50% office attendance. 26 days annual leave, plus Christmas closure days and bank holidays. Buying and selling leave. Family-friendly policies including enhanced maternity and paternity leave (subject to a qualifying period). Complimentary subscriptions to Headspace and Classpass to support your physical and mental wellbeing. Support through tailored learning and development. A range of enhanced benefits become available once you ve completed your probation period. For more information and to apply, please visit our careers portal. Closing date: 9.00am on Wednesday, 22 April 2026. Interview date: Thursday, 7 May 2026 (held online).
Associate Project Manager, Stockport, 40 - 52K depending on experience + a range of excellent benefits. Working for a global non profit organisation who are well established overseeing the delivery of multiple international campaigns and projects. Responsible for the day to day planning, co-ordination and delivery of projects and campaigns Managing a team of Project Co-ordinators, coaching and keeping them on track to deliver on schedule Working to strict deadlines and compliance procedures to ensure quality of delivery Identifying risks, resolving them before they escalate Providing updates and sharing information relating to projects with interconnecting teams Directing the team and giving performance feedback as well as day to day support to ensure the team have what they need to fulfil delivery of projects Planning and tracking project activities, escalating any significant risks to the Head of Projects, recommending actions. Managing all documentation including plans, schedules, risk logs, action logs and general reporting. Ensuring quality control, facilitating meetings and preparing meeting agendas Identifying opportunities to streamline workflow to enhance campaign delivery. The ideal candidate will have a bachelor's degree in project management, PRINCE 2 , APM Associate or similar training and qualifications. You will have 3 years + experience of Project management as well as supervisory and people management experience. Experience of working on project management platforms and tools such as Asana, Click Up, Monday dot com, a strong communicator with excellent written and spoken English is a must, experience of working on CRM systems or similar. Fully proficient with MS Office and comfortable using MS Teams. This role is fully office based, may involve some occasional travel. Experience of working in non-profit or charity organisations would be desirable. The role comes with a whole range of fantastic benefits including a competitive salary, extra days holidays for service and birthday off, free parking, discounted gym membership, health and dental plan scheme, Time off in Lieu for any overtime worked, training and qualification sponsorship, Company loan scheme, 24 hour GP consultation and private prescriptions scheme for you and your family. For more information regarding the above role, please call Louise on (phone number removed) or alternately send your CV. Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted. Follow us on LinkedIn for updates, recruitment information, new vacancies and more!
Apr 03, 2026
Full time
Associate Project Manager, Stockport, 40 - 52K depending on experience + a range of excellent benefits. Working for a global non profit organisation who are well established overseeing the delivery of multiple international campaigns and projects. Responsible for the day to day planning, co-ordination and delivery of projects and campaigns Managing a team of Project Co-ordinators, coaching and keeping them on track to deliver on schedule Working to strict deadlines and compliance procedures to ensure quality of delivery Identifying risks, resolving them before they escalate Providing updates and sharing information relating to projects with interconnecting teams Directing the team and giving performance feedback as well as day to day support to ensure the team have what they need to fulfil delivery of projects Planning and tracking project activities, escalating any significant risks to the Head of Projects, recommending actions. Managing all documentation including plans, schedules, risk logs, action logs and general reporting. Ensuring quality control, facilitating meetings and preparing meeting agendas Identifying opportunities to streamline workflow to enhance campaign delivery. The ideal candidate will have a bachelor's degree in project management, PRINCE 2 , APM Associate or similar training and qualifications. You will have 3 years + experience of Project management as well as supervisory and people management experience. Experience of working on project management platforms and tools such as Asana, Click Up, Monday dot com, a strong communicator with excellent written and spoken English is a must, experience of working on CRM systems or similar. Fully proficient with MS Office and comfortable using MS Teams. This role is fully office based, may involve some occasional travel. Experience of working in non-profit or charity organisations would be desirable. The role comes with a whole range of fantastic benefits including a competitive salary, extra days holidays for service and birthday off, free parking, discounted gym membership, health and dental plan scheme, Time off in Lieu for any overtime worked, training and qualification sponsorship, Company loan scheme, 24 hour GP consultation and private prescriptions scheme for you and your family. For more information regarding the above role, please call Louise on (phone number removed) or alternately send your CV. Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted. Follow us on LinkedIn for updates, recruitment information, new vacancies and more!
Children and young people in London matter; their voices, experiences, and futures. They deserve every chance to make the most of their lives. But too many young people can't because they don't have the opportunities they need to thrive. That is where transformational youth work comes in offering somewhere to go, something to do, someone to trust. London Youth's vision is for all young Londoners to grow up healthy, able to express themselves, navigating a fulfilling career, and making a positive contribution to their communities. The Head of Trusts and Foundations plays a pivotal role in the delivery of this vision, leading on the significant growth of restricted and unrestricted funds through this income stream. You will line manage a Trusts & Foundations Manager and a Trusts & Foundations Officer, collaborating closely with them in order to drive success and deliver against target. You will be personally responsible for securing new high value multi-year relationships (six and seven figures) as well as stewarding a range of existing high value relationships. You will also play an important leadership role across the organisation, working with colleagues in all departments to ensure an efficient and effective approach that delivers for children and young people and youth workers and organisations across the capital. What you will be doing Lead on the development and implementation of a successful trusts and foundations strategy that achieves £2.5m of restricted and unrestricted income by the end of 2026 and delivers growth from 2027. Offer inspirational leadership to the Trusts and Foundations Team, line managing a T&F manager and a T&F officer. Take overall responsibility for developing and managing a robus pipeline of trusts and foundations and statutory funders that enables London Youth to hit its income targets, coordinating the distribution of responsibilities across the team, including the implementation of a quarterly mailout. Work in close collaboration with appropriate teams across London Youth to ensure all applications and proposals produced by the team are compelling, accurate, produced to the highest possible standards, and submitted to deadline. Ensure contracts or MOUs are in place with all funders and that all conditions and reporting requirements are clear and met. Ensure all information is recorded in an accurate and timely manner on Salesforce, enabling you to track progress against monthly income targets and KPIs, and expertly steward and manage all relationships with funders. Lead on the development of the annual Trusts and Foundations budgets and the monthly review of management accounts for your area. Produce appropriate reports and presentations for team, directorate, senior team, committee, and board meetings. Prepresent the fundraising team in leadership team meetings and senior meetings as appropriate when required. Contribute to wider fundraising and communications led activities such as site visits, Lunch and Learn sessions, the London Youth Awards, and external networking opportunities. Ensure you and your team understands the external funding environment, spotting trends, identifying opportunities, and making informed strategic recommendations for how London Youth should be operating in such an environment. What you bring to the role Knowledge and Experience: Proven ability to lead and manage a trusts and foundations team and deliver growth through this income stream. Experience of successfully delivering six and seven figure funds. Proven ability to lead and collaborate with delivery, finance, policy, data and learning, and senior teams to develop applications and proposals. Proven project management skills. First class relationship management skills. Demonstrable knowledge of UK and London funders. Ability to undertake rigorous prospect research and build and manage a robust pipeline. An analytical approach with experience of regularly recording and reporting on data, including an ability to interpret financial data. Experience of acting as an organisational ambassador in a range of outward facing contexts. Awareness of Fundraising Regulatory Framework. Attributes and Behaviours: Passionate and demonstrably committed to improving the lives of young people. Outstanding written and oral communications skills with attention to detail. Ability to think strategically. Ability to adapt to working with a variety of internal and external audiences. Ability to work independently and use your own initiative. Ability to manage multiple competing priorities. Ability to work in a changing and flexible environment. Willingness to develop and learn new skills. Discretion and ability to maintain confidentiality. Willingness to work occasional evenings or weekends at London Youth events. You will be able to demonstrate our values of being: Ambitious Collaborative Inclusive Accountable Why work at London Youth Generous holiday allowance - 39 days paid holiday each year (including bank holidays and closure days). If you work part-time, your holiday allowance will be proportional based on your working hours. Employer 4% pension contribution. Additional leave granted to support voluntary activity. Free access for you and your family for the Employee Assistance Programme. Free access to the 'Headspace' app for you and your family. Free Health Care Cash Plan. Free access to the Charity Mentoring Network, as a mentor or mentee. You'll be working with a fantastic team of passionate colleagues across London Youth. You will be making a difference to the lives of young people!
Apr 03, 2026
Full time
Children and young people in London matter; their voices, experiences, and futures. They deserve every chance to make the most of their lives. But too many young people can't because they don't have the opportunities they need to thrive. That is where transformational youth work comes in offering somewhere to go, something to do, someone to trust. London Youth's vision is for all young Londoners to grow up healthy, able to express themselves, navigating a fulfilling career, and making a positive contribution to their communities. The Head of Trusts and Foundations plays a pivotal role in the delivery of this vision, leading on the significant growth of restricted and unrestricted funds through this income stream. You will line manage a Trusts & Foundations Manager and a Trusts & Foundations Officer, collaborating closely with them in order to drive success and deliver against target. You will be personally responsible for securing new high value multi-year relationships (six and seven figures) as well as stewarding a range of existing high value relationships. You will also play an important leadership role across the organisation, working with colleagues in all departments to ensure an efficient and effective approach that delivers for children and young people and youth workers and organisations across the capital. What you will be doing Lead on the development and implementation of a successful trusts and foundations strategy that achieves £2.5m of restricted and unrestricted income by the end of 2026 and delivers growth from 2027. Offer inspirational leadership to the Trusts and Foundations Team, line managing a T&F manager and a T&F officer. Take overall responsibility for developing and managing a robus pipeline of trusts and foundations and statutory funders that enables London Youth to hit its income targets, coordinating the distribution of responsibilities across the team, including the implementation of a quarterly mailout. Work in close collaboration with appropriate teams across London Youth to ensure all applications and proposals produced by the team are compelling, accurate, produced to the highest possible standards, and submitted to deadline. Ensure contracts or MOUs are in place with all funders and that all conditions and reporting requirements are clear and met. Ensure all information is recorded in an accurate and timely manner on Salesforce, enabling you to track progress against monthly income targets and KPIs, and expertly steward and manage all relationships with funders. Lead on the development of the annual Trusts and Foundations budgets and the monthly review of management accounts for your area. Produce appropriate reports and presentations for team, directorate, senior team, committee, and board meetings. Prepresent the fundraising team in leadership team meetings and senior meetings as appropriate when required. Contribute to wider fundraising and communications led activities such as site visits, Lunch and Learn sessions, the London Youth Awards, and external networking opportunities. Ensure you and your team understands the external funding environment, spotting trends, identifying opportunities, and making informed strategic recommendations for how London Youth should be operating in such an environment. What you bring to the role Knowledge and Experience: Proven ability to lead and manage a trusts and foundations team and deliver growth through this income stream. Experience of successfully delivering six and seven figure funds. Proven ability to lead and collaborate with delivery, finance, policy, data and learning, and senior teams to develop applications and proposals. Proven project management skills. First class relationship management skills. Demonstrable knowledge of UK and London funders. Ability to undertake rigorous prospect research and build and manage a robust pipeline. An analytical approach with experience of regularly recording and reporting on data, including an ability to interpret financial data. Experience of acting as an organisational ambassador in a range of outward facing contexts. Awareness of Fundraising Regulatory Framework. Attributes and Behaviours: Passionate and demonstrably committed to improving the lives of young people. Outstanding written and oral communications skills with attention to detail. Ability to think strategically. Ability to adapt to working with a variety of internal and external audiences. Ability to work independently and use your own initiative. Ability to manage multiple competing priorities. Ability to work in a changing and flexible environment. Willingness to develop and learn new skills. Discretion and ability to maintain confidentiality. Willingness to work occasional evenings or weekends at London Youth events. You will be able to demonstrate our values of being: Ambitious Collaborative Inclusive Accountable Why work at London Youth Generous holiday allowance - 39 days paid holiday each year (including bank holidays and closure days). If you work part-time, your holiday allowance will be proportional based on your working hours. Employer 4% pension contribution. Additional leave granted to support voluntary activity. Free access for you and your family for the Employee Assistance Programme. Free access to the 'Headspace' app for you and your family. Free Health Care Cash Plan. Free access to the Charity Mentoring Network, as a mentor or mentee. You'll be working with a fantastic team of passionate colleagues across London Youth. You will be making a difference to the lives of young people!
Audit Manager - Surrey A highly respected and fast-growing UK accountancy practice is looking to appoint an Audit Manager to join its established Surrey office. This is a key leadership opportunity for an experienced audit professional who enjoys managing complex engagements, developing people, and building strong client relationships within a collaborative mid-tier environment. The Audit Manager Role in Surrey You will take ownership of a substantial and varied audit portfolio, managing key client relationships and ensuring delivery of high-quality audits within agreed budgets and deadlines. Key responsibilities for the Audit Manager role include: Managing a diverse portfolio of clients with annual fees of approximately £500k. Leading large, complex audits from planning through to completion, including group and cross-border assignments. Acting as the primary point of contact for clients, providing clear, commercial, and technically robust advice. Identifying and managing a broad range of risks to the firm, including reputational and credit risk, not just audit risk. Supporting Partners with technical problem-solving and responding confidently to client or regulatory queries. Monitoring engagement budgets and ensuring accurate and timely timesheet and WIP management. Coaching, supervising, and developing trainees and junior staff across audit and related service lines. Collaborating with internal departments (tax, payroll, advisory) to provide a fully integrated service to clients. Identifying and converting business development opportunities into profitable engagements. The Candidate This role is suited to an ambitious Audit Manager who is looking to progress within a dynamic and people-focused firm. You will bring: ACA or ACCA qualification (or equivalent). Proven experience managing both audit portfolios and teams within a UK accountancy practice environment. Strong working knowledge of UK auditing and accounting standards (FRS 101/102 and IFRS). Experience delivering both substantive and controls-based audits, including group and international work. A solid understanding of corporate tax and wider business advisory issues. Excellent communication and leadership skills, with the ability to act as a trusted advisor to clients and partners. A commercial mindset and the confidence to manage deadlines independently, while knowing when to escalate issues. What's on Offer Competitive salary and structured progression pathway. Hybrid and flexible working arrangements. Private medical cover, life assurance, and income protection. Enhanced annual leave with the option to buy/sell additional days. Family-friendly policies and wellbeing support. A broad and flexible benefits package including lifestyle and professional development support. About the Firm This independent, multi-disciplinary UK practice works with clients ranging from SMEs to large international groups across a broad range of sectors. The firm prides itself on technical excellence, a supportive culture, and empowering its people to make a meaningful impact for clients and communities alike.
Apr 03, 2026
Full time
Audit Manager - Surrey A highly respected and fast-growing UK accountancy practice is looking to appoint an Audit Manager to join its established Surrey office. This is a key leadership opportunity for an experienced audit professional who enjoys managing complex engagements, developing people, and building strong client relationships within a collaborative mid-tier environment. The Audit Manager Role in Surrey You will take ownership of a substantial and varied audit portfolio, managing key client relationships and ensuring delivery of high-quality audits within agreed budgets and deadlines. Key responsibilities for the Audit Manager role include: Managing a diverse portfolio of clients with annual fees of approximately £500k. Leading large, complex audits from planning through to completion, including group and cross-border assignments. Acting as the primary point of contact for clients, providing clear, commercial, and technically robust advice. Identifying and managing a broad range of risks to the firm, including reputational and credit risk, not just audit risk. Supporting Partners with technical problem-solving and responding confidently to client or regulatory queries. Monitoring engagement budgets and ensuring accurate and timely timesheet and WIP management. Coaching, supervising, and developing trainees and junior staff across audit and related service lines. Collaborating with internal departments (tax, payroll, advisory) to provide a fully integrated service to clients. Identifying and converting business development opportunities into profitable engagements. The Candidate This role is suited to an ambitious Audit Manager who is looking to progress within a dynamic and people-focused firm. You will bring: ACA or ACCA qualification (or equivalent). Proven experience managing both audit portfolios and teams within a UK accountancy practice environment. Strong working knowledge of UK auditing and accounting standards (FRS 101/102 and IFRS). Experience delivering both substantive and controls-based audits, including group and international work. A solid understanding of corporate tax and wider business advisory issues. Excellent communication and leadership skills, with the ability to act as a trusted advisor to clients and partners. A commercial mindset and the confidence to manage deadlines independently, while knowing when to escalate issues. What's on Offer Competitive salary and structured progression pathway. Hybrid and flexible working arrangements. Private medical cover, life assurance, and income protection. Enhanced annual leave with the option to buy/sell additional days. Family-friendly policies and wellbeing support. A broad and flexible benefits package including lifestyle and professional development support. About the Firm This independent, multi-disciplinary UK practice works with clients ranging from SMEs to large international groups across a broad range of sectors. The firm prides itself on technical excellence, a supportive culture, and empowering its people to make a meaningful impact for clients and communities alike.
Assistant Customer Service Manager Location: Aldershot, Hampshire Salary: 36,000 (depending on experience) Hours: Monday - Thursday: 08:30 - 17:30 Friday: 08:30 - 17:00 (Office-based) Overview We are currently recruiting for an Assistant Customer Service Manager to join a growing and dynamic business based in Aldershot. This is a varied and hands-on role, supporting the Customer Service Manager in overseeing day-to-day operations, developing the team, and ensuring a consistently high level of service is delivered to customers. This opportunity would suit someone with strong customer service experience who is looking to step into a more senior, supervisory role within a fast-paced environment. The Role Working closely with the Customer Service Manager, you will support the team across training, operations and account management, while also acting as a point of escalation for customer queries. Key responsibilities Include: Training & Development Creating clear and user-friendly training documentation across the department Producing product briefing materials for the Customer Service team Supporting induction and training of new starters Delivering training sessions and refreshers to upskill the team Mentoring and supporting Account Managers and Assistant Account Managers Team & Attendance Management Managing holiday requests via the internal HR system Supporting return-to-work interviews and attendance processes Covering the Customer Service Manager during absence or meetings Leading team huddles and handling escalated issues Operational Support Monitoring bespoke and Far East orders and liaising with Purchasing teams Supporting production queries and order adjustments Assisting with the resolution of customer complaints Order Administration (Quote to Delivery) Issuing quotations and handling customer enquiries Raising and processing orders on internal systems Sending order confirmations and progressing orders through to delivery Maintaining clear communication with internal stakeholders throughout Candidate Requirements Essential: Previous experience within customer service (ideally with some supervisory or mentoring responsibility) Strong training and presentation skills Excellent communication skills with high attention to detail Good IT skills, including Microsoft Excel Strong organisational and time management skills Ability to manage multiple tasks in a fast-paced environment Confident problem solver with the ability to handle escalations professionally A collaborative approach with the ability to support and develop others Desirable (not essential): Experience within print, production or promotional products Knowledge of Far East sourcing or bespoke order processes Basic understanding of HR processes What's on offer? Salary up to 36,000 (depending on experience) Full training provided Pension scheme On-site parking Referral bonus scheme Years of service benefits Supportive and collaborative working environment INDCAM
Apr 03, 2026
Full time
Assistant Customer Service Manager Location: Aldershot, Hampshire Salary: 36,000 (depending on experience) Hours: Monday - Thursday: 08:30 - 17:30 Friday: 08:30 - 17:00 (Office-based) Overview We are currently recruiting for an Assistant Customer Service Manager to join a growing and dynamic business based in Aldershot. This is a varied and hands-on role, supporting the Customer Service Manager in overseeing day-to-day operations, developing the team, and ensuring a consistently high level of service is delivered to customers. This opportunity would suit someone with strong customer service experience who is looking to step into a more senior, supervisory role within a fast-paced environment. The Role Working closely with the Customer Service Manager, you will support the team across training, operations and account management, while also acting as a point of escalation for customer queries. Key responsibilities Include: Training & Development Creating clear and user-friendly training documentation across the department Producing product briefing materials for the Customer Service team Supporting induction and training of new starters Delivering training sessions and refreshers to upskill the team Mentoring and supporting Account Managers and Assistant Account Managers Team & Attendance Management Managing holiday requests via the internal HR system Supporting return-to-work interviews and attendance processes Covering the Customer Service Manager during absence or meetings Leading team huddles and handling escalated issues Operational Support Monitoring bespoke and Far East orders and liaising with Purchasing teams Supporting production queries and order adjustments Assisting with the resolution of customer complaints Order Administration (Quote to Delivery) Issuing quotations and handling customer enquiries Raising and processing orders on internal systems Sending order confirmations and progressing orders through to delivery Maintaining clear communication with internal stakeholders throughout Candidate Requirements Essential: Previous experience within customer service (ideally with some supervisory or mentoring responsibility) Strong training and presentation skills Excellent communication skills with high attention to detail Good IT skills, including Microsoft Excel Strong organisational and time management skills Ability to manage multiple tasks in a fast-paced environment Confident problem solver with the ability to handle escalations professionally A collaborative approach with the ability to support and develop others Desirable (not essential): Experience within print, production or promotional products Knowledge of Far East sourcing or bespoke order processes Basic understanding of HR processes What's on offer? Salary up to 36,000 (depending on experience) Full training provided Pension scheme On-site parking Referral bonus scheme Years of service benefits Supportive and collaborative working environment INDCAM
Are you a building services engineer or a facilities manager with a technical background? Would you be interested in a change in career? We are looking for individuals from a facilities background who would be interested in working on the consultancy side. You would be involved in asset registers, asset verification, identifying condition of plant and compliance audits. TSA are currently recruiting a M&E Surveyor to work for an owner operated building services consultancy with offices across the UK. The client themselves are a Building Services consultancy that have a natural split in the business of M&E Asset Surveys and Design/Project based work. Due to a large growth their national asset management team they are looking to recruit an individual to assist in the delivery of M&E Condition Surveys, with their current workload spread across education, healthcare, PFI and council portfolio works. They are looking to recruit someone at an intermediate/senior level, this person will be expected to be qualified and proficient, with a good overall knowledge within building services engineering, they will need to communicate effectively and will need to be able to perform their own surveys as part of a team. It would be ideal for the individual to have awareness of asset registers, contract mobilisations, CAFM systems, and recognised maintenance standards such as SFG20. The successful individual will be working as part of a team responsible for logging, tagging and creating condition reports for all mechanical and electrical assets within a variety of environments. If this is of interest, please apply ASAP as we are currently shortlisting for this role.
Apr 03, 2026
Full time
Are you a building services engineer or a facilities manager with a technical background? Would you be interested in a change in career? We are looking for individuals from a facilities background who would be interested in working on the consultancy side. You would be involved in asset registers, asset verification, identifying condition of plant and compliance audits. TSA are currently recruiting a M&E Surveyor to work for an owner operated building services consultancy with offices across the UK. The client themselves are a Building Services consultancy that have a natural split in the business of M&E Asset Surveys and Design/Project based work. Due to a large growth their national asset management team they are looking to recruit an individual to assist in the delivery of M&E Condition Surveys, with their current workload spread across education, healthcare, PFI and council portfolio works. They are looking to recruit someone at an intermediate/senior level, this person will be expected to be qualified and proficient, with a good overall knowledge within building services engineering, they will need to communicate effectively and will need to be able to perform their own surveys as part of a team. It would be ideal for the individual to have awareness of asset registers, contract mobilisations, CAFM systems, and recognised maintenance standards such as SFG20. The successful individual will be working as part of a team responsible for logging, tagging and creating condition reports for all mechanical and electrical assets within a variety of environments. If this is of interest, please apply ASAP as we are currently shortlisting for this role.
About the role: This is an exciting opportunity to join SHP s fundraising team and play a key role in how we connect with and grow our community of supporters. As Supporter Engagement Officer, you will help build meaningful, long-term relationships with people who are passionate about ending homelessness in London, using digital fundraising and challenge events to bring that connection to life. From someone making their first donation to those who continue to give and champion our work, you will shape supporter journeys that feel personal, engaging and impactful. You ll take ownership of delivering creative, insight-led campaigns across the year, with a particular focus on challenge events and our annual Christmas appeal. Alongside this, you ll use digital tools and data to understand what resonates with supporters, continuously improving how we communicate, grow income and strengthen loyalty. The role also offers the chance to get involved in wider projects, from developing new audiences to helping gather authentic content that reflects the real impact of our services, giving supporters a genuine connection to the change they are part of. You ll be joining a collaborative and ambitious team that isn t afraid to do things differently. We value fresh thinking, honesty and a willingness to test and learn, and you ll be supported to bring new ideas and approaches into your work as we continue to grow our fundraising offer and reach more people who want to stand alongside us. Our hybrid working model means the role is currently 2 days per week at our Head Office in Kings Cross with the remaining 3 days from home. Specific days agreement will be discussed with the line manager. About you: Experience delivering supporter engagement or fundraising activity, ideally across digital channels and challenge events, with a focus on building lasting relationships Confident using, or keen to learn, digital fundraising tools such as FundraiseUp, Mailchimp, JustGiving, Let s Do This, Shopify or WordPress Able to use insight and data to shape campaigns, improve supporter journeys and increase engagement, income and retention Creative and proactive, with the confidence to try new ideas and contribute to a team that values innovation and doing things differently Strong organisational and communication skills, with the ability to manage multiple campaigns and priorities while keeping supporters at the heart of your work About us: We re London s leading homelessness charity and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we re not shying away. We re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that s bold, compassionate and determined to do better for the people we support and for each other. You ll work alongside colleagues with lived experience, in a space that s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We re not perfect, but we re real. We listen. We learn. And we push forward, together. Because this isn t just a job. It s a chance to lead with empathy, spark change, and help build a London where no one is left behind. Important info: Closing date: Sunday 19th April at midnight Interview date: Wednesday 29th and Thursday 30th April online via Microsoft Teams Please note there will be a second round interview for suitable candidates This post will require a basic DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.
Apr 03, 2026
Full time
About the role: This is an exciting opportunity to join SHP s fundraising team and play a key role in how we connect with and grow our community of supporters. As Supporter Engagement Officer, you will help build meaningful, long-term relationships with people who are passionate about ending homelessness in London, using digital fundraising and challenge events to bring that connection to life. From someone making their first donation to those who continue to give and champion our work, you will shape supporter journeys that feel personal, engaging and impactful. You ll take ownership of delivering creative, insight-led campaigns across the year, with a particular focus on challenge events and our annual Christmas appeal. Alongside this, you ll use digital tools and data to understand what resonates with supporters, continuously improving how we communicate, grow income and strengthen loyalty. The role also offers the chance to get involved in wider projects, from developing new audiences to helping gather authentic content that reflects the real impact of our services, giving supporters a genuine connection to the change they are part of. You ll be joining a collaborative and ambitious team that isn t afraid to do things differently. We value fresh thinking, honesty and a willingness to test and learn, and you ll be supported to bring new ideas and approaches into your work as we continue to grow our fundraising offer and reach more people who want to stand alongside us. Our hybrid working model means the role is currently 2 days per week at our Head Office in Kings Cross with the remaining 3 days from home. Specific days agreement will be discussed with the line manager. About you: Experience delivering supporter engagement or fundraising activity, ideally across digital channels and challenge events, with a focus on building lasting relationships Confident using, or keen to learn, digital fundraising tools such as FundraiseUp, Mailchimp, JustGiving, Let s Do This, Shopify or WordPress Able to use insight and data to shape campaigns, improve supporter journeys and increase engagement, income and retention Creative and proactive, with the confidence to try new ideas and contribute to a team that values innovation and doing things differently Strong organisational and communication skills, with the ability to manage multiple campaigns and priorities while keeping supporters at the heart of your work About us: We re London s leading homelessness charity and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we re not shying away. We re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that s bold, compassionate and determined to do better for the people we support and for each other. You ll work alongside colleagues with lived experience, in a space that s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We re not perfect, but we re real. We listen. We learn. And we push forward, together. Because this isn t just a job. It s a chance to lead with empathy, spark change, and help build a London where no one is left behind. Important info: Closing date: Sunday 19th April at midnight Interview date: Wednesday 29th and Thursday 30th April online via Microsoft Teams Please note there will be a second round interview for suitable candidates This post will require a basic DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.
Senior Marketing Performance Officer This role plays an important part in shaping how ARUK invests in marketing. By bringing together marketing campaign performance, audience insight and financial data, the role helps the organisation understand what is driving engagement, income and long-term supporter growth and where future marketing investment should be focused. This role is ideal for someone who enjoys using data and insight to answer the question: What s working in our marketing and how can we do more of it? The wider Marketing Planning team is responsible for ensuring ARUK s marketing activity is insight-led, strategically aligned and focused on delivering the greatest impact. This role is a key part of that function, helping ensure decisions are guided by evidence and performance insight. The Senior Marketing Performance Officer will help establish a clear and consistent view of marketing performance across the organisation, translating audience insight, campaign results and marketing data into actionable recommendations that shape future strategy. The role will help build ARUK s create a clear and consistent view of marketing performance across ARUK, enabling teams to understand what is driving audience engagement, income growth and long-term supporter value. This is a real opportunity to help build ARUK s marketing effectiveness capability from the ground up. The successful candidate will work closely with senior marketing leaders and gain exposure to strategic decision-making across marketing, fundraising and digital teams. Key Responsibilities: Marketing Effectiveness & Performance Measurement Develop a clear view of marketing performance across channels and campaigns Maintain the organisation s marketing single source of truth performance dashboard Identify opportunities to improve ROI and marketing effectiveness Audience Insight & Learning Working with the Senior Marketing Planning Manager, translate audience behaviour marketing insight into recommendations for marketing strategy Support campaign teams with message testing and audience understanding Maintain key audience insight resources such as YouGov crunch and manage use across the organisation Support the Head of Marketing Planning and Senior Marketing Planning Manager in ensuring all marketing activity is rooted firmly in audience needs and motivations. Data and Decision Support Work with product, CRM, Data and Finance teams to ensure accurate marketing reporting Identify gaps in insight or measurement and recommend future approaches Help teams embed a test-and-learn culture Stakeholder Engagement & Upskilling Present clear, insightful recommendations to senior leaders and campaign owners to guide investment and planning. Support training for teams on how to use insight, performance data and funnel metrics to improve campaign effectiveness. Champion a test-and-learn culture across the organisation. What Success Looks Like Teams understand what is driving marketing performance Campaign planning is informed by robust insight Marketing investment decisions are based on clear evidence ARUK has a consistent view of marketing performance across the organisation Help Strategic Marketing establish marketing effectiveness as a core capability within ARUK. Knowledge, skills and experience needed: Strong experience analysing marketing performance data across multiple channels (digital, brand, fundraising, PR, paid media etc.). Demonstrable experience designing or implementing measurement frameworks, dashboards, KPIs, or campaign reporting approaches. Experience working with audience insight (quantitative and qualitative) and translating this into practical recommendations for campaign planning or proposition development. Experience working with analytics, data, or CRM teams to extract, clean and interpret data into marketing strategy. Experience presenting insight and performance findings to senior stakeholders, with clear recommendations. Ability to interpret complex datasets, identify patterns, and turn evidence into actionable improvements. Highly analytical, with strong critical thinking and problem-solving skills Able to communicate complex information simply and compellingly. Curious, evidence-led mindset always seeking to understand what s working and why . Comfortable challenging constructively and influencing decision-making. High attention to detail and accuracy. Ability to plan and manage multiple insight or analysis workstreams simultaneously. Collaborative and proactive able to work closely with Fundraising, Digital, Insight, Brand, Comms and Data teams Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £36,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 19th April 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
Apr 03, 2026
Full time
Senior Marketing Performance Officer This role plays an important part in shaping how ARUK invests in marketing. By bringing together marketing campaign performance, audience insight and financial data, the role helps the organisation understand what is driving engagement, income and long-term supporter growth and where future marketing investment should be focused. This role is ideal for someone who enjoys using data and insight to answer the question: What s working in our marketing and how can we do more of it? The wider Marketing Planning team is responsible for ensuring ARUK s marketing activity is insight-led, strategically aligned and focused on delivering the greatest impact. This role is a key part of that function, helping ensure decisions are guided by evidence and performance insight. The Senior Marketing Performance Officer will help establish a clear and consistent view of marketing performance across the organisation, translating audience insight, campaign results and marketing data into actionable recommendations that shape future strategy. The role will help build ARUK s create a clear and consistent view of marketing performance across ARUK, enabling teams to understand what is driving audience engagement, income growth and long-term supporter value. This is a real opportunity to help build ARUK s marketing effectiveness capability from the ground up. The successful candidate will work closely with senior marketing leaders and gain exposure to strategic decision-making across marketing, fundraising and digital teams. Key Responsibilities: Marketing Effectiveness & Performance Measurement Develop a clear view of marketing performance across channels and campaigns Maintain the organisation s marketing single source of truth performance dashboard Identify opportunities to improve ROI and marketing effectiveness Audience Insight & Learning Working with the Senior Marketing Planning Manager, translate audience behaviour marketing insight into recommendations for marketing strategy Support campaign teams with message testing and audience understanding Maintain key audience insight resources such as YouGov crunch and manage use across the organisation Support the Head of Marketing Planning and Senior Marketing Planning Manager in ensuring all marketing activity is rooted firmly in audience needs and motivations. Data and Decision Support Work with product, CRM, Data and Finance teams to ensure accurate marketing reporting Identify gaps in insight or measurement and recommend future approaches Help teams embed a test-and-learn culture Stakeholder Engagement & Upskilling Present clear, insightful recommendations to senior leaders and campaign owners to guide investment and planning. Support training for teams on how to use insight, performance data and funnel metrics to improve campaign effectiveness. Champion a test-and-learn culture across the organisation. What Success Looks Like Teams understand what is driving marketing performance Campaign planning is informed by robust insight Marketing investment decisions are based on clear evidence ARUK has a consistent view of marketing performance across the organisation Help Strategic Marketing establish marketing effectiveness as a core capability within ARUK. Knowledge, skills and experience needed: Strong experience analysing marketing performance data across multiple channels (digital, brand, fundraising, PR, paid media etc.). Demonstrable experience designing or implementing measurement frameworks, dashboards, KPIs, or campaign reporting approaches. Experience working with audience insight (quantitative and qualitative) and translating this into practical recommendations for campaign planning or proposition development. Experience working with analytics, data, or CRM teams to extract, clean and interpret data into marketing strategy. Experience presenting insight and performance findings to senior stakeholders, with clear recommendations. Ability to interpret complex datasets, identify patterns, and turn evidence into actionable improvements. Highly analytical, with strong critical thinking and problem-solving skills Able to communicate complex information simply and compellingly. Curious, evidence-led mindset always seeking to understand what s working and why . Comfortable challenging constructively and influencing decision-making. High attention to detail and accuracy. Ability to plan and manage multiple insight or analysis workstreams simultaneously. Collaborative and proactive able to work closely with Fundraising, Digital, Insight, Brand, Comms and Data teams Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £36,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 19th April 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
High-Growth UK Manufacturing SME Warwickshire Up to £50K (Study Support offered) Full-time office 8am-4pm If you're a hands-on finance professional who thrives in fast-paced SMEs, loves taking ownership, and wants a genuine pathway to Finance Director level, this role will accelerate your career. This isn't a traditional bookkeeping job. It's the financial heartbeat of a scaling manufacturing business with big ambitions, including a growing US presence. The Opportunity After years of rapid growth and a period of economic turbulence, the business is now stabilised, diversified, and gearing up for its next scale-up phase. With international expansion underway, the next few years are pivotal, and you'll be right at the centre of it. You'll modernise the finance function, sharpen cashflow visibility, and act as the Founder's commercial partner. If you want autonomy, influence, and progression, you'll find it here. What You'll Lead - In this standalone role, you will take full ownership of day-to-day finance operations across accounts payable, accounts receivable, credit control, bank reconciliations, VAT, payroll, and month-end. - Managing a varied volume of invoices and payments depending on order flow and project size. - Confident, relationship-driven credit control; picking up the phone, building rapport, and keeping cash moving. - Preparing monthly management accounts and working closely with external accountants. - Supporting tax planning, R&D claims, and compliance activity. - Improving and optimising systems including Xero, Stripe, and internal order management tools. - Enhancing cashflow forecasting, scenario modelling, and commercial analysis. - Leading improvement projects such as automation, reporting upgrades, and pension scheme review. - Providing financial insight to support UK operations and US expansion. What Great Looks Like - Broad finance experience in an SME environment, ideally manufacturing or engineering. - Comfortable with pace, variability, and the realities of SME cash cycles. - Confident communicator who can challenge, advise, and partner with the MD. - Organised, proactive, commercially minded, and ambitious. - Someone who enjoys being the go-to person for all things finance. - Happy in a close-knit, entrepreneurial environment (and with a friendly office dog). Qualifications are flexible, experience and mindset matter most. Professional study support is available. Your Growth Path - Now: Own the UK finance function. - Medium term: Modernise systems, strengthen reporting, and improve cashflow visibility. - Long term: Step into a Finance Director role as the business scales internationally. What's on Offer - Competitive salary with higher banding available for exceptional capability and FD trajectory within the next 5 years. - Private healthcare (including family cover). - Compassionate leave policy. - Profit-linked bonus scheme. - Standard pension with appetite to improve. - Real autonomy, influence, and a front-row seat to international growth. Who This Suits We are looking for someone who is grounded, resilient, and excited by growth. You will strive to build, improve, and take ownership leading projects to drive change.
Apr 03, 2026
Full time
High-Growth UK Manufacturing SME Warwickshire Up to £50K (Study Support offered) Full-time office 8am-4pm If you're a hands-on finance professional who thrives in fast-paced SMEs, loves taking ownership, and wants a genuine pathway to Finance Director level, this role will accelerate your career. This isn't a traditional bookkeeping job. It's the financial heartbeat of a scaling manufacturing business with big ambitions, including a growing US presence. The Opportunity After years of rapid growth and a period of economic turbulence, the business is now stabilised, diversified, and gearing up for its next scale-up phase. With international expansion underway, the next few years are pivotal, and you'll be right at the centre of it. You'll modernise the finance function, sharpen cashflow visibility, and act as the Founder's commercial partner. If you want autonomy, influence, and progression, you'll find it here. What You'll Lead - In this standalone role, you will take full ownership of day-to-day finance operations across accounts payable, accounts receivable, credit control, bank reconciliations, VAT, payroll, and month-end. - Managing a varied volume of invoices and payments depending on order flow and project size. - Confident, relationship-driven credit control; picking up the phone, building rapport, and keeping cash moving. - Preparing monthly management accounts and working closely with external accountants. - Supporting tax planning, R&D claims, and compliance activity. - Improving and optimising systems including Xero, Stripe, and internal order management tools. - Enhancing cashflow forecasting, scenario modelling, and commercial analysis. - Leading improvement projects such as automation, reporting upgrades, and pension scheme review. - Providing financial insight to support UK operations and US expansion. What Great Looks Like - Broad finance experience in an SME environment, ideally manufacturing or engineering. - Comfortable with pace, variability, and the realities of SME cash cycles. - Confident communicator who can challenge, advise, and partner with the MD. - Organised, proactive, commercially minded, and ambitious. - Someone who enjoys being the go-to person for all things finance. - Happy in a close-knit, entrepreneurial environment (and with a friendly office dog). Qualifications are flexible, experience and mindset matter most. Professional study support is available. Your Growth Path - Now: Own the UK finance function. - Medium term: Modernise systems, strengthen reporting, and improve cashflow visibility. - Long term: Step into a Finance Director role as the business scales internationally. What's on Offer - Competitive salary with higher banding available for exceptional capability and FD trajectory within the next 5 years. - Private healthcare (including family cover). - Compassionate leave policy. - Profit-linked bonus scheme. - Standard pension with appetite to improve. - Real autonomy, influence, and a front-row seat to international growth. Who This Suits We are looking for someone who is grounded, resilient, and excited by growth. You will strive to build, improve, and take ownership leading projects to drive change.
HSSE Manager - Engineering Location: Aylesbury (3 days in the office, 2 days from home) Salary: £60,000 per annum The Opportunity An established transport organisation is seeking an experienced HSSE Manager - Engineering to join their Health, Safety, Security and Environment function. This is a critical role providing expert HSSE business partner support to the Engineering function, ensuring the safe click apply for full job details
Apr 03, 2026
Full time
HSSE Manager - Engineering Location: Aylesbury (3 days in the office, 2 days from home) Salary: £60,000 per annum The Opportunity An established transport organisation is seeking an experienced HSSE Manager - Engineering to join their Health, Safety, Security and Environment function. This is a critical role providing expert HSSE business partner support to the Engineering function, ensuring the safe click apply for full job details
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the Southeast. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. The Role We re looking for a compassionate and organised Resident Liaison Officer (RLO) to join our team, based from our Canterbury office with travel to sites across the region. As the key link between our delivery teams and residents, you ll help ensure communication is clear, respectful and inclusive throughout planned maintenance and refurbishment works. Site compound environment. You ll play a vital role in supporting residents, particularly those who may be vulnerable or require additional assistance, so that works are delivered safely, smoothly and with minimal disruption. Responsibilities Act as the primary point of contact for residents throughout the works programme. Arrange and attend resident consultation meetings, home visits, and pre-start appointments. Provide clear, timely and empathetic updates on progress, schedules, access requirements and changes. Handle concerns, complaints and queries professionally, ensuring resident satisfaction. Maintain accurate records of resident interactions, feedback and agreed actions. Identify and support vulnerable residents, including those with additional needs or dementia, ensuring reasonable adjustments are made. Collaborate closely with site managers, operatives and client representatives to support smooth project delivery. Ensure all communication and documentation aligns with health & safety, legal and client requirements. About You Experience within social housing, refurbishment or retrofit works would be highly beneficial. Strong written and verbal communication skills Demonstrable track record of staying with previous employers for reasonable durations (we are looking for stability and commitment) Comfortable working from a site compound/welfare environment. Willing and able to travel around Canterbury to hand-deliver letters, carry outdoor knocks etc. Experience arranging appointments for multiple trades and managing access for works. Competent in Microsoft Excel (maintaining trackers for PIBIs, installs and programme booking). Organised. Positive, professional, and resilient in dealing with residents. Able to carry out pre-condition reports before works commence. Working from home may be permitted depending on project needs but must be agreed in advance this is primarily a site-based role. Full UK driving licence (essential). What We Offer A competitive salary package £30,000 - £35,000 per annum + car allowance Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Apr 03, 2026
Full time
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the Southeast. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. The Role We re looking for a compassionate and organised Resident Liaison Officer (RLO) to join our team, based from our Canterbury office with travel to sites across the region. As the key link between our delivery teams and residents, you ll help ensure communication is clear, respectful and inclusive throughout planned maintenance and refurbishment works. Site compound environment. You ll play a vital role in supporting residents, particularly those who may be vulnerable or require additional assistance, so that works are delivered safely, smoothly and with minimal disruption. Responsibilities Act as the primary point of contact for residents throughout the works programme. Arrange and attend resident consultation meetings, home visits, and pre-start appointments. Provide clear, timely and empathetic updates on progress, schedules, access requirements and changes. Handle concerns, complaints and queries professionally, ensuring resident satisfaction. Maintain accurate records of resident interactions, feedback and agreed actions. Identify and support vulnerable residents, including those with additional needs or dementia, ensuring reasonable adjustments are made. Collaborate closely with site managers, operatives and client representatives to support smooth project delivery. Ensure all communication and documentation aligns with health & safety, legal and client requirements. About You Experience within social housing, refurbishment or retrofit works would be highly beneficial. Strong written and verbal communication skills Demonstrable track record of staying with previous employers for reasonable durations (we are looking for stability and commitment) Comfortable working from a site compound/welfare environment. Willing and able to travel around Canterbury to hand-deliver letters, carry outdoor knocks etc. Experience arranging appointments for multiple trades and managing access for works. Competent in Microsoft Excel (maintaining trackers for PIBIs, installs and programme booking). Organised. Positive, professional, and resilient in dealing with residents. Able to carry out pre-condition reports before works commence. Working from home may be permitted depending on project needs but must be agreed in advance this is primarily a site-based role. Full UK driving licence (essential). What We Offer A competitive salary package £30,000 - £35,000 per annum + car allowance Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers. REWARDS An achievable 20% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Apprenticeships to gain recognised qualifications, skills and progression opportunities Enhanced Maternity & Paternity Leave Pension scheme AS A BENCH GENERAL MANAGER YOU'LL BE Accountable and responsible for your entire store and the people within Developing and managing the store team, while supporting the delivery of perfect burgers and fries You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long term planning Spotting potential and developing your team to ensure there is a strong talent pipeline Drive the Five Guys culture by always role modelling our values Creating an awesome working environment where people are happy to come to work and have fun Responsible for reward and recognition Demonstrate close attention to detail AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service Having your people's development at heart INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Apr 03, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers. REWARDS An achievable 20% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Apprenticeships to gain recognised qualifications, skills and progression opportunities Enhanced Maternity & Paternity Leave Pension scheme AS A BENCH GENERAL MANAGER YOU'LL BE Accountable and responsible for your entire store and the people within Developing and managing the store team, while supporting the delivery of perfect burgers and fries You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long term planning Spotting potential and developing your team to ensure there is a strong talent pipeline Drive the Five Guys culture by always role modelling our values Creating an awesome working environment where people are happy to come to work and have fun Responsible for reward and recognition Demonstrate close attention to detail AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service Having your people's development at heart INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Our client is a longstanding software development company, specialising in finance and accountancy technology. Recently winning 'Payroll Team of the Year' at the Accounting Excellence awards, this is a fantastic opportunity to work in a friendly and successful team. They are an established business, based in North Bristol , who are expanding and looking for an experienced Payroll Administrator working on a fulltime basis. As a Payroll Administrator, you will be able to provide excellent support and assistance in a number of outsourced services. Tasks and Responsibilities: Responsible for permanent and temporary data input on all payrolls Responsible for processing all payrolls from start to finish Responsible for processing the payroll accurately and on time Issue P45 s if applicable E file P45 s & P46 s as appropriate File the payroll data in relevant payroll files Maintain and update Client files with relevant information Answer the phone in a professional manner at all times and deal with any queries that may arise To deliver excellent customer service to our clients at all times Assist with routine office tasks Assist the Manager and Deputy Manager when required Maintain & update SMP spreadsheets Liaise with HMRC and other 3rd party organisations when the need arises Any other ad hoc duties the Payroll Manager and Senior Management feels appropriate Process and send BACS payments for salaries / wages / HMRC Skills and Behaviour Payroll Experience IT Literate MS Outlook, Excel and Word Attention to detail High level of accuracy Good communicator Excellent telephone manner Team Player Customer focused If you have the relevant Payroll knowledge and experience then please send your cv through asap!
Apr 03, 2026
Full time
Our client is a longstanding software development company, specialising in finance and accountancy technology. Recently winning 'Payroll Team of the Year' at the Accounting Excellence awards, this is a fantastic opportunity to work in a friendly and successful team. They are an established business, based in North Bristol , who are expanding and looking for an experienced Payroll Administrator working on a fulltime basis. As a Payroll Administrator, you will be able to provide excellent support and assistance in a number of outsourced services. Tasks and Responsibilities: Responsible for permanent and temporary data input on all payrolls Responsible for processing all payrolls from start to finish Responsible for processing the payroll accurately and on time Issue P45 s if applicable E file P45 s & P46 s as appropriate File the payroll data in relevant payroll files Maintain and update Client files with relevant information Answer the phone in a professional manner at all times and deal with any queries that may arise To deliver excellent customer service to our clients at all times Assist with routine office tasks Assist the Manager and Deputy Manager when required Maintain & update SMP spreadsheets Liaise with HMRC and other 3rd party organisations when the need arises Any other ad hoc duties the Payroll Manager and Senior Management feels appropriate Process and send BACS payments for salaries / wages / HMRC Skills and Behaviour Payroll Experience IT Literate MS Outlook, Excel and Word Attention to detail High level of accuracy Good communicator Excellent telephone manner Team Player Customer focused If you have the relevant Payroll knowledge and experience then please send your cv through asap!
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
Apr 03, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
Quantity Surveyor - Manchester / home working - £54500 - Social housing An opportunity to work client side for a social housing company for a Quantity Surveyor based in Manchester. This is an agile role where you will be based from home 1 day a week in the office. You will play a key role in ensuring the investment programmes, repairs, and development projects are delivered efficiently, sustainably, and to the highest standards.As a key member of the Planned Delivery team, you will play an essential role in ensuring financial efficiency and full contractual compliance across all development projects and major repairs within the housing portfolio.You will be covering Greater Manchester and the wider North-West, along with Yorkshire and the Home Counties areas. Occasional travel may be required, but it's largely a home-based role.The successful Quantity Surveyor will work closely with Planned Delivery Managers, Surveyors, the Project Delivery teams, and service providers to ensure that all commercial and financial activities align with contract terms, specifications, and the agreed schedule of rates. You will also support the delivery of consistent cost and quality standards by carrying out commercial checks in line with contract conditions.As well as being an experienced Quantity Surveyor, you will bring strong collaboration skills and a commitment to going the extra mile to achieve the best outcomes. You will also be able to demonstrate: Quantity surveying experience within a similar sector Proven experience of providing excellent customer service. Agreeing final accounts Experience of cost management, framework contracts and commercial management of contracts using a schedule of rates. Experience of developing, preparing and issuing performance reports. Experience and effectiveness in negotiating costs and contract terms with contractors. Good knowledge of building construction and repair techniques and related current legislation and regulations. Knowledge of the CDM regulations and other Health and Safety Legislation Effective planning and organisational skills. Experience of overseeing contractors delivering multidisciplinary projects and ensuring Health & Safety requirements are followed. Excellent IT skills and good working knowledge of Microsoft Office particularly Excel, Word, Powerpoint, housing and property management systems. Ideally working towards chartership or chartered already Benefits: £54,500 salary 27 holidays, plus bank holidays, plus an option to buy up to five additional days. You'll also receive additional holiday in line with your length of service (1 extra day per 5 years' service). Health Cash Back Plan 9% pension plan Life assurance Professional subscription paid Travel / season ticket loan Cycle to work What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Apr 03, 2026
Full time
Quantity Surveyor - Manchester / home working - £54500 - Social housing An opportunity to work client side for a social housing company for a Quantity Surveyor based in Manchester. This is an agile role where you will be based from home 1 day a week in the office. You will play a key role in ensuring the investment programmes, repairs, and development projects are delivered efficiently, sustainably, and to the highest standards.As a key member of the Planned Delivery team, you will play an essential role in ensuring financial efficiency and full contractual compliance across all development projects and major repairs within the housing portfolio.You will be covering Greater Manchester and the wider North-West, along with Yorkshire and the Home Counties areas. Occasional travel may be required, but it's largely a home-based role.The successful Quantity Surveyor will work closely with Planned Delivery Managers, Surveyors, the Project Delivery teams, and service providers to ensure that all commercial and financial activities align with contract terms, specifications, and the agreed schedule of rates. You will also support the delivery of consistent cost and quality standards by carrying out commercial checks in line with contract conditions.As well as being an experienced Quantity Surveyor, you will bring strong collaboration skills and a commitment to going the extra mile to achieve the best outcomes. You will also be able to demonstrate: Quantity surveying experience within a similar sector Proven experience of providing excellent customer service. Agreeing final accounts Experience of cost management, framework contracts and commercial management of contracts using a schedule of rates. Experience of developing, preparing and issuing performance reports. Experience and effectiveness in negotiating costs and contract terms with contractors. Good knowledge of building construction and repair techniques and related current legislation and regulations. Knowledge of the CDM regulations and other Health and Safety Legislation Effective planning and organisational skills. Experience of overseeing contractors delivering multidisciplinary projects and ensuring Health & Safety requirements are followed. Excellent IT skills and good working knowledge of Microsoft Office particularly Excel, Word, Powerpoint, housing and property management systems. Ideally working towards chartership or chartered already Benefits: £54,500 salary 27 holidays, plus bank holidays, plus an option to buy up to five additional days. You'll also receive additional holiday in line with your length of service (1 extra day per 5 years' service). Health Cash Back Plan 9% pension plan Life assurance Professional subscription paid Travel / season ticket loan Cycle to work What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
Apr 03, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
Our Client, Macadam UK Limited are currently looking for a Claims Advisor on a temp to perm basis to work full time remotely £12.71 per hour 37.5 hours per week Main Purpose of Role To operate as a claims advisor within the claims department To support other members of the claims department in their day to day responsibilities Completing tasks set by the Office Manager Responding to enquiries from customers, clients, claimants and liable parties Reaching and exceeding customer service expectations Key Accountabilities To process automotive claims in accordance with customer requirements and procedures To ensure high standards are maintained and errors kept to a minimum To check individual claims paperwork and online claims data, verifying accuracy Ensure all processing activities are carried out accurately and within customer timescales To produce data reports and bordereaux sheets in line with customer timescales Adopt safe behaviour; by exercising due regard for the health and safety of yourself, colleagues and clients, in line with the Company s policies and procedures. Adopt company policies; by meeting the expectations set out in the Company s policies and procedures Current Challenges & Opportunities To be aware of day to day claims workflow and monitor progress with pro-active intervention To use time efficiently in order to assist in overall office tasks To work effectively with customers and consistently exceed their expectations Where possible; make recommendations to improve services and the claims process To gain organisational awareness, learning about SGS and the services it provides To adhere to procedures and policies We would love to hear from you!
Apr 03, 2026
Contractor
Our Client, Macadam UK Limited are currently looking for a Claims Advisor on a temp to perm basis to work full time remotely £12.71 per hour 37.5 hours per week Main Purpose of Role To operate as a claims advisor within the claims department To support other members of the claims department in their day to day responsibilities Completing tasks set by the Office Manager Responding to enquiries from customers, clients, claimants and liable parties Reaching and exceeding customer service expectations Key Accountabilities To process automotive claims in accordance with customer requirements and procedures To ensure high standards are maintained and errors kept to a minimum To check individual claims paperwork and online claims data, verifying accuracy Ensure all processing activities are carried out accurately and within customer timescales To produce data reports and bordereaux sheets in line with customer timescales Adopt safe behaviour; by exercising due regard for the health and safety of yourself, colleagues and clients, in line with the Company s policies and procedures. Adopt company policies; by meeting the expectations set out in the Company s policies and procedures Current Challenges & Opportunities To be aware of day to day claims workflow and monitor progress with pro-active intervention To use time efficiently in order to assist in overall office tasks To work effectively with customers and consistently exceed their expectations Where possible; make recommendations to improve services and the claims process To gain organisational awareness, learning about SGS and the services it provides To adhere to procedures and policies We would love to hear from you!
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Apr 03, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us