Operations Manager

Operations Manager / Cardiff / £40,000 to £50,000 Per Annum + Bonus Structure

Boilerhut Ltd is a growing heating and renewable energy business based in Cardiff. Due to continued expansion, we are looking for an experienced Operations Manager to take ownership of our day-to-day operations and support the next phase of growth.

This is a key, office-based role responsible for managing installation delivery, coordinating teams, and ensuring our customers receive a consistently high level of service. You will be central to how the business runs, working closely with management, engineers, and office staff.

Key Responsibilities of the Operations Manager role:

• Manage and support installers and the operations team
• Plan and schedule installations, engineers, and materials
• Coordinate suppliers and ensure jobs are fully prepared
• Liaise with customers to ensure clear communication and expectations
• Monitor workflows, performance, and operational efficiency
• Review timesheets and support basic payroll and purchasing
• Resolve day-to-day operational issues quickly and professionally
• Maintain high standards of customer service and compliance

Required Skills and Experience:

• Proven experience in an Operations Management or similar role
• Strong people management and organisational skills
• Experience in heating, renewables, Solar PV or Air Source Heat Pumps (desirable)
• Confident using Microsoft Office and modern systems
• Calm, professional approach in a fast-paced environment
• Full UK driving licence

What we offer:

• £40,000 £50,000 base salary (depending on experience)
• Performance-related bonus structure
• Standard workplace pension
• Office-based role in Cardiff
• Hours: 8:00am 4:00pm with minimal evening/weekend support
• Supportive team environment with real progression opportunities
• Opportunity to be part of a growing renewable energy business

What s Next?

If you re looking for a hands-on Operations Manager role with responsibility, progression, and stability, apply now with your CV for immediate consideration.