Vehicle Parts Advisor

  • BP Rolls Group
  • Andover, Hampshire
  • Jan 12, 2026
Full time Call Centre / CustomerService

Job Description

Vehicle Parts Advisor - BP Rolls, Andover

At BP Rolls, we specialise in Commercial Fleet Management services, vehicle and bodywork repair. We are committed to delivering high-quality workmanship and fostering long-term customer relationships, across all of our Nationally located Depots.

Role

As we continue to expand our customer network, so we need to support logistics and therefore we are currently recruiting for an additional full time , experienced Vehicle Parts Advisor to join our team in Andover.

This role focuses on supporting our busy Andover workshops and local mobile technicians by ensuring they have the right parts, at the right time, in order to deliver high-quality servicing and repairs, both onsite and out at our Customer locations.

As a key contributor to the Andover Parts Team you will support the efficient operation of our Group Parts. Your responsibilities will include assisting on parts inventory, supporting technicians in the availability of parts, ensuring robust controls and secure storage.

Key Responsibilities

Inventory Management: Maintain accurate stock levels, monitor inventory turnover, and reorder parts as necessary to meet demand.
Order Processing: Receive and process parts orders, ensuring timely and accurate delivery to the Depot.
Teamwork: Collaborate with our Vehicle Technicians and Fleet Operations to ensure the seamless availability of required parts for scheduled repairs and maintenance.
Administrative Duties: Handle parts returns, warranty claims, and maintain accurate records of transactions and inventory.
Health & Safety Compliance: Adhere to all health and safety regulations, maintaining a clean and organised work environment.

Requirements

Qualifications - Minimum of GCSE pass in in English and Mathematics.
Experience - Previous experience gained in an automotive parts advisor role is preferred. Maturity to make decisions, communicate across all levels and manage an independent workload in an organised manner.
Knowledge - Previous experience and knowledge of vehicle parts nad inventory controls.
Skills - Excellent communication and customer service skills. Proficiency in using IT / Front office software. Organised and a team player.
Physical Capability - by virtue of the role, this position requires the physical ability to lift, move and assist on the relocation of large mechanical parts, therefore you must be able to manage such demands comfortably, independently and without risk of injury.

Licence: A valid UK driving licence is required

What We Offer

Competitive salary, based on experience
28 days holiday (including bank holidays)
Career development opportunities within an established and growing business
Supportive, friendly, modern working environment
Staff discounts and workplace pension

BP Rolls Group -

BP Rolls Group is established as one of the largest family-owned businesses of our kind in the UK.

Our Services comprise commercial and private vehicle repair, body shop work & servicing, Commercial Signs & Graphics as well as Maxus electronic vehicle sales, all under one roof. Enabling whole lifecycle fleet and vehicle management solution, now trusted by some of the biggest brand names to keep their businesses on the road.

At BP Rolls Group, our aim is to deliver the best in everything we do, and we seek to employ individuals who share our passion for success.

Job Types: Full-time, Permanent

Pay: £30,000.00-£33,000.00 per year

Benefits:
Company pension
Employee discount
On-site parking
Referral programme

Ability to commute/relocate:
Andover SP10 3LF: reliably commute or plan to relocate before starting work (required)

Experience:
Vehicle Parts: 2 years (required)

Work authorisation:
United Kingdom (required)

Work Location: In person