Group People Systems Manager (HCM SAP Success Factors)

Group People Systems Manager (HCM SAP Success Factors) - UK/hybrid (ideally commutable to London, Croydon or Newcastle).

Skills/experience

Deep understanding of people systems processes and technology landscape in their area.

Excellent working knowledge of the SAP Success Factors ecosystem alongside an awareness of technology trends in human resources.

Experience in delivering projects and understanding of systems implementations.

Strategic thinking to see the big picture and align systems with long-term needs.

Strong communication and interpersonal skills with the ability to build relationships across all levels.

Understanding of technology standards, project management life cycles and best practices with the ability to translate business needs into technical solutions.

Role

You will lead the strategic direction, oversight and optimisation of the global HCM SAP Success Factors (and other associated people systems); guide the ongoing evolution of technology systems within human resources. This role ensures that systems continuously adapt to changing business needs, regulatory requirements, and user expectations, fostering incremental improvements and long-term resilience. Their focus is on strategic alignment and driving technology adoption within their functional area.

1. Strategic Alignment & Technology Roadmap - Working closely with functional stakeholders to understand business strategy and translate it into long-term technology roadmaps. Identifying opportunities for technology to support business growth and efficiency. Recommending new technologies and system upgrades based on vendor roadmaps and operational requirements.

2. Systems Estate Oversight - Monitoring the performance of technology and ensuring systems are fit-for-purpose to support business processes. Governing how technology and data are used within the function, ensuring compliance with standards and policies. Endorsing recommendations for system upgrades and replacements.

3. Project & Programme Delivery - Supporting the creation of functional technology programmes and cases for investment (eg business cases). Overseeing the delivery of all new technology investments approved by the Enterprise Project Management Office. Overseeing project management activities, including planning, resource allocation, progress monitoring, and risk management.

4. Stakeholder Engagement & Governance - Acting as the point of contact and advisor for all technology requirements within people systems. Engaging with functional leaders, vendors, and being aware of regulatory body requirements to ensure technology solutions meet functional needs. Assuring adherence to group-wide governance frameworks related to technical and integration standards for systems and applications.

5. Change Management & Adoption - Overseeing change management activities for new system implementations and upgrades. Promoting effective adoption of new tools and platforms, ensuring users are trained and supported to get the full value of investments. Monitoring and reporting on adoption rates and user feedback.

6. Continuous Improvement - Identifying and implementing process and system improvements to increase system stability, efficiency, and automation. Staying abreast of technology trends and best practices, applying them to enhance functional capabilities.

7. Team Leadership & Collaboration - Building and leading the team required for system requirements and delivery. Coaching and developing team members, fostering a culture of collaboration and continuous learning.

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