354 jobs found

Our prestigious client is seeking an Employment Tax Manager for their busy team based in Reading. In this role you will be responsible for managing a portfolio of clients, providing expert advice on employment tax matters, and supporting clients with compliance, risk management, and planning opportunities. You will oversee client relationships, lead projects, manage junior staff, and contribute to the development of the firm's employment tax service line. Key Responsibilities as Employment Tax Manager Advisory & Compliance Advise clients on all aspects of employment tax, including PAYE, NIC, benefits-in-kind, expenses, termination payments, off-payroll working (IR35), and employment status. Manage employer compliance processes, including PAYE Settlement Agreements (PSAs), P11Ds, and HMRC disclosures. Support clients with HMRC enquiries, audits, and settlements. Provide strategic advice on workforce planning, reward structures, expatriate tax issues, and employee share schemes (where applicable). Client Management & Business Development Act as the main point of contact for a portfolio of clients, ensuring excellent service delivery. Identify new advisory opportunities and support business development initiatives. Assist in preparing and presenting proposals, thought leadership, and marketing material. Practice Contribution Support the senior leadership team in growing the employment tax practice. Ensure compliance with risk management and quality control procedures. Stay up to date with legislative changes, case law, and HMRC guidance to maintain technical excellence. The person: ATT/CTA or equivalent qualification essential. Strong knowledge of UK employment tax legislation and HMRC practices. Previous experience in an employment tax role within a professional services firm or HMRC. Proven ability to manage client relationships and deliver high-quality advice. Experience in managing HMRC enquiries and negotiations. Strong analytical, problem-solving, and report-writing skills. Excellent communication skills, with the ability to explain complex tax issues clearly. Experience of supervising or mentoring junior team members. Proactive, with the ability to manage multiple projects and deadlines. Strong team player with leadership potential. Enthusiastic about contributing to the growth of the practice.

Safran Helicopter Engines UK is a key part of the global Safran group, specialising in the maintenance, repair and overhaul of advanced helicopter engines for both civil and military customers. Based in Fareham, the UK facility acts as a European hub supporting operators across the UK, Ireland and beyond, delivering high-performance engineering solutions and technical support for a wide range of turbine engines. With a strong reputation for reliability, innovation and customer focus, Safran plays a vital role in keeping critical helicopter fleets operational worldwide. The Quality Assurance Leader is responsible for ensuring the highest standards of regulatory compliance and quality are maintained across the civil maintenance, 21G production, and military maintenance facilities. The role includes planning, coordinating, and executing internal audits according to EASA/UKCAA/SACAA Part 145 and 21G requirements, as well as company procedures. The Quality Assurance Leader acts as a key advisor to the MRO and production work centers, providing guidance on regulatory and quality matters, supporting the resolution of technical and procedural issues, and fostering a culture of continuous improvement. They are expected to manage both internal and external audit findings, coordinating timely and effective corrective actions, and ensuring that all required documentation is maintained accurately for regulatory review. The role requires proactive engagement with management and operational teams to promote best practices, identify trends and risks, and communicate requirements clearly. In addition, the Quality Assurance Leader will maintain professional relationships with regulatory authorities and customers during audit activities, representing company interests with integrity and transparency. Strong leadership, attention to detail, and ability to work collaboratively across multiple teams and disciplines are essential for success in this position. Company Values Committed to a shared vision Communication Skills Customer Orientation Results Orientation & Accountability Fostering an environment of trust People Management & Team Development Change Leadership, Agility & Adaptability Ethics & Integrity Succeeding together Quality & Compliance Focus Collaboration & Cross-Functional Teamwork Daring to innovate Operational Excellence & Efficiency Problem Solving & Analytical Skills Work Safely Taking responsibility for your own safety and that of others. Working safely and complying with all safe work practices. Reporting all incidents, hazards and unsafe working conditions or behaviour you encounter to your line manager. Completing any actions assigned to you from an audit action plan. Complying with all SHE UK health, safety and environmental protection policies and procedures that are relevant to your work. Treat People Fairly Familiarising yourself with all Harassment and Workplace discrimination policies and procedures and complying with them in the conduct of your duties. Ensuring that you do not harass, victimise, discriminate against, vilify or bully any other employee or anyone else that you interact with in the course of your employment. Support SHE UK business Carrying out your work in a conscientious and proficient manner. Managing your own performance to ensure you meet the ongoing requirements of your role. Essential: In-depth knowledge of EASA/CAA Part 145 regulations Previous audit experience of aerospace regulations (Part 21G/Part 145/AS9100) Strong understanding of QMS and audit processes. Excellent analytical and problem solving skills including use of tools (8D/RCCA) Ability to interpret and apply regulatory requirements Effective communication skills Organisational and Time-management skills Desirable: Lead Auditor Qualification Knowledge of MAA/EMAR/SACAA regulations Ability to speak, read and write in French very advantageous Knowledge of continuous improvement methodologies

Associate Sustainability Consultant - Building Physics & Whole Life Carbon Manchester Hybrid working Up to 65k + Car Allowance + Bonus A client-facing leadership role to grow sustainability services in a key regional market. A well-established UK multidisciplinary consultancy with over 1,000 employees across multiple offices is looking to appoint an Associate Sustainability Consultant to join its growing Manchester team. With sustainability and building performance identified as a major area of growth, this role offers the opportunity to take a leading position in expanding client relationships, winning new work and delivering high-quality consultancy across Whole Life Carbon and Building Physics. This is an ideal opportunity for someone who enjoys working directly with clients and wants to play a visible role in shaping the growth of a sustainability offering within a strong multidisciplinary environment. The Role This is a highly client-facing position, combining technical leadership with commercial and relationship responsibilities. You will: Act as a trusted advisor to clients, providing strategic guidance on Whole Life Carbon, building performance and low-carbon design. Lead the delivery of Whole Life Carbon assessments and Building Physics services across a range of sectors. Manage multiple projects simultaneously, ensuring high-quality technical and commercial outcomes. Play a key role in business development, including networking, developing client relationships and contributing to bids and proposals. Represent the sustainability team in design team meetings, workshops and client presentations. Collaborate closely with building services, cost, architecture and other disciplines to deliver integrated solutions. Support and mentor junior team members as the sustainability capability grows. About You Strong experience delivering Whole Life Carbon and/or Building Physics services within a consultancy environment. Proven client-facing consultancy skills, with the confidence to lead meetings, present advice and influence design teams. Experience managing projects and building long-term client relationships. Commercial awareness and an interest in supporting work-winning and business growth. A collaborative mindset and the ability to operate effectively within a multidisciplinary team. Experience in areas such as BREEAM, ESG, climate resilience or wider sustainability services would be beneficial but is not essential. Why Join? Opportunity to play a visible role in growing a sustainability service within a strong regional market. A genuine platform to influence clients, win work and shape the direction of the team. Access to a broad multidisciplinary network and established client base. Clear progression opportunities as the sustainability function expands. A collaborative, supportive environment with flexible working and long-term career development. If you're an Associate-level sustainability professional who enjoys client engagement, business development and delivering strategic low-carbon advice, we'd love to hear from you. Whether you're working in the larger corporate companies or a small SME this is certainly one to take note of. Please don't hesitate to apply or get in touch for further info on the email below, we can arrange a confidential conversation anytime to suit you. Your expert recruitment consultant is Lakshman Sivanesan, reachable via (url removed). Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is committed to equality in the workplace and is an equal opportunity employer.

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Helpdesk Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Operator to join the team. As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Quality Manage CAFM system as key user on site including PPM records, reactives and reporting. Answer calls/email for the business in a timely fashion Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained. Where required, review Subcontractor performance and feedback through appropriate systems (e.g. Ariba) with assistance from Contract Support. Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations. People & Development Promote and maintain CBRE culture. Collate and process timesheets and expenses weekly in absence of Contract Support. Communicate effectively and build/maintain relationships at all levels with internal and external customers. Attend and participate in any relevant training courses. Contract: Alongside Contract Support assist with the monthly customer report. Provide comprehensive reports relating to all jobs raised through the CAFM system. Analysis and comprehension of reports relating to CAFM system. Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support. Logging hazards & customer feedback on the QHSE Management Portal Perform any other duties or responsibilities as requested by the CM or Management Team. Finance: Understand procedures and processes and operate them to the required standard. Examples of these are: Obtaining supplier quotes and uploading onto the internal system for client approval. Arranging agency cover & submitting hours on portal. Updating the CBRE Performance Portal as and when required. Person Specification: Organised - Works in a structured way. Thinks ahead to prioritise workload Logical - Works in a clear and consistent manner Attention to detail - Thorough in carrying out a task, with a high degree of accuracy Assertiveness - Confident, effective in putting across point of view to others Persistence - Follows through to resolution Customer and team focus - Puts customer and team needs first; always considers impact of their actions

Service Centre Advisor 37.5 hours per week, working patterns available of Monday- Friday 09.30-17.30 plus 1 in 4 Saturdays 09.00-13.00 (Jan-Aug) contracted and paid as overtime £25,687.70 per annum The Camping and Caravanning Club is the world's oldest and largest Club for all forms of camping and our aim is to help people enjoy the simple pleasures that camping can bring. We are recruiting for a Service Centre Advisor. The successful candidate will play a key role in supporting the Service Centre Management Team by delivering outstanding customer service and high?quality member communication across all channels. The position is focused on consistently meeting agreed KPIs and SLAs whilst maintaining a friendly, professional, and solutions?driven approach. A core part of the role is to add value wherever possible, enhancing every interaction and contributing to the overall success and objectives of the Club. Daily duties and responsibilities will include: Champion the value of Club membership by confidently communicating its benefits and proactively engaging non?members to drive membership growth. Handle all member and non?member bookings for Club Sites, aiming to convert every enquiry into a confirmed booking while offering attractive alternatives when first choice is not available, providing, at all times, sales through service. Manage membership renewals efficiently, processing payments and ensuring a seamless, positive renewal experience for every member. Conduct outbound calls to support retention, bookings management, and other targeted campaigns as directed by the Service Centre Management Team. Be confident, and knowledgeable on all Club products and Services to be able to deliver exceptional service on all calls, both inbound and outbound. To utilise skills of persuasion to encourage members to engage more with us or renew their membership. Provide exceptional service on every call, combining friendliness with professionalism to deliver accurate information and build strong member relationships. Consistently meet and exceed call?handling KPIs, contributing to the overall performance and success of the Service Centre. Drive customer satisfaction in line with Net Promoter Score expectations. To recognise when levels of confidentiality are required and remain professional at all times, ensuring to meet with all relevant legislation including GDPR and payment processing. We are looking for the following in applications: GCSE s or equivalent to include English and Maths Competent with Microsoft packages Experience of working within a busy customer environment or team Experience of customer interactions, service and persuasive skills Develop a good working knowledge, process understanding and time management Excellent customer facing, relationship building and interpersonal skills Excellent standard of verbal and written communication both internally and externally Experience of sales through service and product knowledge The Camping and Caravanning Club is a fantastic place to work, with a supportive and dedicated team. We've been helping people enjoy the great outdoors for over 120 years. We believe in rewarding our people for their hard work, so we have a great mix of benefits and opportunities, to give you the recognition you deserve: Benefits include 28 days annual leave plus bank holidays and holiday purchase scheme, 10% pension (5% / 5%), 3 x salary life assurance, an employee assistance programme, free staff membership for discounts on our Club sites and with our retail partners. We operate hybrid working, with 2 set days in the office and the option of working from home the remainder of the week (after probation period). We are especially keen to encourage expressions of interest from people currently under-represented within the Club, these include but are not limited to those from the LGBT+ community, people with disabilities, and people from ethnic minority backgrounds. We are an equal opportunities employer and actively committed to promoting equality and diversity, and the Club expects all staff, members and volunteers to share this commitment. We have signed the Armed Forces Covenant and welcome the Armed Forces community to apply. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. For this role, you must have evidence of the right to work in the UK. Please upload your anonymised CV Applications close : 13 April 2026

If you are a Fire Safety Consultant looking for genuine project variety, technical support and flexibility in how you work, this role is worth exploring. A specialist fire safety consultancy is seeking a Fire Safety Consultant to join their growing team, working across retail, hospitality, residential, care, education and commercial buildings. This Fire Safety Consultant position offers exposure to a diverse portfolio while building strong client relationships and technical expertise. The consultancy focuses on practical fire safety solutions that support building design and long-term compliance. As a Fire Safety Consultant, you will work closely with architects, developers and building owners to deliver clear, commercially realistic fire safety advice. The Fire Safety Consultant's Role Conduct Fire Risk Assessments across a wide range of property types including residential, hospitality, retail, commercial and care environments Produce clear, structured fire safety reports aligned with current legislation and guidance Provide practical fire safety advice and proportionate solutions to clients Engage directly with clients and project teams to ensure assessments and recommendations are understood and implemented Contribute to internal knowledge sharing and ongoing professional development within the consultancy Support junior consultants and contribute to maintaining strong technical standards across the team The Fire Safety Consultant Level 4 Fire Risk Assessment qualification preferred (Level 3 accepted if working towards Level 4) Around four years' experience delivering Fire Risk Assessments IFE membership or working towards professional accreditation Strong understanding of UK fire safety legislation and current best practice Confident communicator with the ability to produce clear, high-quality reports Organised, analytical and comfortable working across varied building types Full UK driving licence In Return? 45,000 - 55,000 base salary Company bonus scheme Hybrid working 9-day fortnight Christmas closure Enhanced pension Life assurance Paid professional memberships Enhanced maternity and paternity Employee Assistance Programme Company social events If you are a Fire Safety Consultant or fire safety professional considering your career opportunities, please contact Stuart Miller at Brandon James on (phone number removed). Reference Fire Safety Consultant / Fire Risk Assessor / Fire Safety Consultancy / Fire Risk Assessment / FRA / IFE / Fire Safety Compliance / Fire Safety Advisor

Harris Hill is delighted to be supporting an international membership organisation working at the intersection of investment and climate change in their search for an HR Manager. This is a full-time, 12-month fixed-term contract with the potential for extension, offered on a hybrid basis in London with two days per week in the office. Reporting to the Head of Human Resources, the HR Manager will play a central role in delivering high-quality HR support across a dynamic and collaborative organisation. This is a broad generalist position with both operational and strategic exposure, leading day-to-day HR operations while partnering closely with managers and employees on the full employee lifecycle. The role will involve advising on employee relations matters including performance, probation and absence management, overseeing recruitment processes from job description through to onboarding, and ensuring a seamless experience for both candidates and new starters. The postholder will also contribute to the development and review of HR policies in line with UK employment legislation, manage learning and development initiatives, oversee benefits administration and maintain HR systems, data and reporting. Alongside this, the HR Manager will help foster a positive, high-performing culture by supporting employee engagement initiatives, internal communications and organisational development activities, while working collaboratively with the wider operations team on cross-organisational projects and change processes. The successful candidate will be an experienced HR generalist, ideally operating at HR Manager, HR Business Partner or Senior HR Advisor level, with strong knowledge of UK employment law and the confidence to provide clear, practical advice to managers. CIPD Level 5 qualification, or equivalent experience, is expected. The role would particularly suit someone who enjoys working in a small or medium-sized organisation where flexibility, initiative and a hands-on approach are essential. You will bring experience across recruitment, employee relations, HR policy and process development, alongside the ability to design and implement effective HR workflows and systems. Strong interpersonal and communication skills will be key, as will the ability to build trusted relationships across teams while handling sensitive matters with discretion and professionalism. We are seeking someone highly organised, pragmatic and solutions-focused, who is equally comfortable contributing strategically while rolling up their sleeves to deliver operationally in a fast-moving environment. Experience within the not-for-profit sector, membership organisations, or professional services environments would be advantageous, as would an interest in climate, sustainability or responsible investment. To apply, please submit your up-to-date CV by the 14th of April at 08:59 AM. Please note, only successful applicants will be contacted with further information. As a leading charity recruitment specialist and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Employee Relations Consultant 12-month FTC | £55,000-£60,000 Location: Edinburgh or Glasgow (hybrid) We're working with a large UK Utilities company to recruit an Employee Relations Partner on a 12-month fixed-term contract. This role is suited to an experienced ER professional who specialises in relationship-based employee relations within a unionised environment, rather than high-volume case management. This is a strategic, advisory role focused on building effective working relationships between the organisation and its recognised trade unions, and on strengthening how the business approaches employee relations more broadly. The Role You'll play a key role in shaping and maintaining constructive relationships with trade unions and internal stakeholders. Key responsibilities will include: Managing and supporting ongoing relationships with recognised trade unions Working with unions on existing arrangements, including: Collective agreements Facilities and partnership arrangements Facilitating and supporting joint meetings, forums, and partnership discussions Drafting and refreshing terms of reference, tools, templates, and guidance to support effective joint working Advising on best practice approaches to employee and industrial relations Upskilling managers and the wider business on working effectively with unions and handling ER matters in a consistent, collaborative way Acting as a trusted advisor to senior stakeholders on ER/IR strategy and engagement What We're Looking For We're keen to speak with candidates who can demonstrate: Strong Employee Relations experience in a unionised environment Proven experience of relationship management with trade unions Exposure to collective agreements, partnership working, and consultation frameworks Confidence in facilitating meetings and influencing a wide range of stakeholders Experience creating or improving ER frameworks, templates, or governance arrangements A pragmatic, collaborative approach focused on long-term relationship building Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Clinical Negligence Solicitor - Remote I am instructed on a standout Remote Clinical Negligence Solicitor opportunity with an award-winning national law firm that is widely recognised for its market-leading Health Litigation practice and its progressive, people-first culture. The firm has been named a Top Ten Employer for Working Families 2025 for the second consecutive year, reflecting its genuine commitment to flexibility, wellbeing and long-term career sustainability. This is a fully remote role , offering high-quality defendant clinical negligence work without compromising on support, development or progression. The team You will join a highly regarded Health Litigation team specialising in the defence of clinical negligence claims for NHS Resolution, NHS Trusts and other healthcare providers. The team has received significant industry recognition in recent years, including being named Public Sector Legal Advisor of the Year at a major national awards ceremony. The practice is particularly well known for its work in obstetric and neonatal claims , including complex and high-value brain injury cases, as well as patient safety matters. This is a rare opportunity to develop or deepen a specialism in this technically demanding and rewarding area of law, supported by experienced and nationally recognised practitioners. The role You will manage their own caseload of defendant clinical negligence matters, with responsibility for files from inception through to resolution. Work will include: Analysing evidence and undertaking appropriate investigations Advising clients and drafting detailed reports Interviewing witnesses and preparing witness statements Instructing experts and Counsel Attending (remotely or in person where required) CMCs, application hearings and conferences Negotiating settlements Preparing cases for trial and alternative dispute resolution In addition, you will: Support and supervise junior colleagues through delegation and mentoring Assist on higher-value and more complex claims Build and maintain strong client and internal relationships Deliver client training and presentations Contribute to thought leadership through articles and updates Support business development and client growth initiatives Contribute to continuous improvement across the Health practice Have the opportunity to undertake client secondments where appropriate Your profile This role will suit a qualified Solicitor with 3-9 years' PQE who is confident managing defendant clinical negligence work and comfortable working remotely. The firm is looking for someone who can demonstrate: Experience in clinical negligence, ideally with NHS Resolution or MDO exposure Familiarity with the EN Scheme and maternity claims (or a clear willingness to develop expertise in this area) The ability to work independently while remaining fully engaged with a remote team A strong understanding of client needs, KPIs and protocols A proactive, pragmatic and quality-focused approach Excellent organisation, communication and attention to detail Commitment to developing junior team members A strong track record of meeting hours and contribution targets An appreciation of client confidentiality and data security requirements Why consider this firm? In addition to genuinely flexible and remote working, the firm offers a market-leading benefits package , including: Annual leave starting at 25 days Annual bonus scheme Birthday privilege day and Christmas shutdown Holiday buy, sell and carry-over options Paid charity volunteering and pro bono days Optional private medical insurance Annual fitness allowance Flexible pension and ISA savings schemes with access to independent financial advice Electric or hybrid vehicle lease scheme Health cash plan and Employee Assistance Programme Enhanced family leave policies Specialist reproductive health and wellbeing support Fully subsidised emergency/back-up care provision Life assurance and group income protection Bespoke training and development programmes Financial contribution towards home-working equipment This is a rare opportunity to join a top-tier health litigation practice in a role that genuinely supports remote working, professional development and work-life balance, without compromising on the quality or complexity of the work. If you'd like to explore this opportunity confidentially, including team structure, progression or salary expectations, I'd be very happy to discuss. Please apply directly via the link or contact Rachael Atherton at G2 Legal Recruitment.

NXTGEN is excited to be partnering with a highly regarded firm in Ipswich that is experiencing an exciting period of growth. As part of this expansion, they are looking to appoint a Personal Tax Director to join their growing Private Client team. This is a fantastic opportunity for either an experienced Personal Tax Director seeking a highly advisory-led role, or an experienced Senior Manager ready to take the next step in their career at a particularly exciting time for both the firm and the team. This is not your typical personal tax position. As Personal Tax Director, you'll be involved in a wide variety of complex and interesting work, including high-level advisory projects such as Inheritance Tax planning, trusts, capital tax planning, and detailed report writing. There will also be opportunities to collaborate closely with the Accounts and Corporate Finance teams on projects including business restructures, acquisitions, and disposals, giving you exposure to a broad and varied range of work. Despite being part of a well-established and successful firm, the Private Client team maintains a close-knit, collaborative feel. As Personal Tax Director, you will benefit from access to significant internal resources and highly experienced colleagues, allowing you to deliver a truly joined-up service to clients while continuing to build and develop your own professional profile. The client portfolio is both diverse and interesting, and can be shaped around your experience and areas of specialism. The firm is known for being flexible, offering competitive packages, and building long-term relationships, with a culture whose employees and clients are at the heart of what they do. For the right individual, there is also a clear pathway to Partner, which can be shaped around your personal goals and experience. Key Responsibilities: Managing a portfolio of high-value private clients, acting as their trusted advisor on complex tax matters. Leading on advisory projects including IHT planning, trusts, and capital tax planning. Producing and reviewing complex tax planning reports. Working closely with Corporate Finance and Business Services teams on restructuring, acquisitions, and disposals. Playing an active role in business development and networking activities. Mentoring and developing senior members of the Private Client team. Identifying opportunities to cross-sell wider services across the firm. What this client is looking for: CTA qualified as a minimum, with STEP qualification advantageous. Significant Private Client Tax experience within an accountancy practice. Strong technical knowledge across personal tax planning. Experience managing complex client relationships and delivering advisory work. This is a fantastic opportunity for someone looking for a new challenge and a Personal Tax Director position that offers genuine variety alongside clear progression opportunities. For more details, please contact Annie at NXTGEN Recruitment.

Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) £1,000 Joining Bonus (£500 joining bonus after 3 months, when passed probation and £500 retention bonus after 12 months) HYBRID working options - save on commuting costs with only 2 day's in the office each week, once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Details Start date: Various dates from May 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00 (when onsite hours will be between 08:00-20:00) Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Commercial Director - Walking With The Wounded - Remote with Travel - £75,000 Walking With The Wounded (WWTW) stands side by side with veterans as they rebuild their lives after military service. Through specialist programmes across mental health, employment, and wraparound care coordination, WWTW supports those who have fallen furthest, helping them regain stability, independence, and confidence. WWTW is now seeking a commercial driven and values-led leader to help them navigate a competitive and rapidly evolving funding environment. To continue delivering vital services at scale, the incoming Commercial Director must be ambitious and hands on. If successful, you will be tasked with shaping and driving the charity's income growth strategy in order to bring unity, discipline, and commercial rigor to the fundraising and marketing team. The Role Job Title: Commercial Director Reports to: Deputy CEO Responsible for: Fundraising, Marketing and Communications Based at: Home based, with the expectation of regular travel to meet business needs. Hours: Permanent, standard is 37.5 (9-5, half hour unpaid break) Company benefits: 5% Employer pension contribution, Employee Assistance programme The Commercial Director is a senior leadership role responsible for driving sustainable income growth and strengthening Walking With The Wounded's commercial position. The role holds strategic and operational accountability for Fundraising and Marketing, with a particular focus on sustaining Trusts and Foundations income, growing key events, and significantly expanding corporate partnerships. The Commercial Director is a core member of the Senior Leadership Team and plays a central role in shaping organisational strategy and decision-making. While supported by the Chief Executive Officer, Trustees and wider SLT in unlocking opportunities and coordinating activity, the postholder holds ultimate accountability for commercial performance, revenue growth and long-term sustainability. This role is critical to the future success of Walking With The Wounded. As the organisation operates in an increasingly competitive and complex income environment, sustained impact depends on a strong commercial approach that combines strategic leadership with hands-on delivery. The Commercial Director provides clear ownership of growth, sharpens focus on performance and return on investment, and ensures the organisation is positioned effectively in the market to maximise opportunity, resilience and long-term impact. This is a hands-on commercial leadership role. The postholder is expected to personally generate income by securing high-value partnerships and sponsorships, while also coordinating and maximising wider relationship management activity across the charity. This is a hands on commercial leadership role, suited to an individual who is equally comfortable setting strategy, building relationships at senior levels, analysing performance and ROI, and personally securing high value partnerships. The Candidate The successful Commercial Director will be an experienced commercial or fundraising leader with a strong track record of delivering significant income growth in complex environments. Experience Strong strategic planning background, able to conceptualise and execute multi channel income strategies. Financially astute, with confidence in forecasting, performance reporting, and data driven decision making. Experience leading teams and influencing senior stakeholders, including Boards and executive leadership. Knowledge of the charity, veterans, or welfare sectors is helpful but not essential; values alignment and commercial excellence are paramount. Leadership Qualities A relationship builder with credibility at senior level. Commercially confident, hands on, and motivated by achieving growth. Collaborative and low ego, able to unite teams behind a shared commercial agenda. Empathetic and aligned to WWTW's mission, showing respect for veterans and commitment to service. Driven, proactive, and resilient, able to deliver in a competitive and changing funding landscape. For further information and details on how to apply, please visit For an informal and confidential discussion, please speak with our advisors at Berwick Partners: Jodi Beauchamp Delivery Consultant, Not for Profit Berwick Partners (0) Closing date for applications: Friday 24th April 2026

Employee Relations Advisor We're looking for an experienced Employee Relations Advisor to join a busy and fast-paced People team, delivering a high-quality, consistent and commercially focused ER service across the business. Reporting into the People Advice Manager, you'll play a key role in managing employee relations cases end to end, providing practical guidance to managers and helping to ensure fair, balanced and legally compliant outcomes. This is a great opportunity for someone who enjoys being hands on, working at pace and building strong relationships across a multi-site environment. What you'll be doing Managing a wide range of ER cases including disciplinary, grievance, absence, capability and performance Advising and coaching managers on best practice and UK employment law Supporting on more complex and sensitive cases, escalating where appropriate Assisting with business change activity including redundancy and consultation processes Supporting with settlement agreements and documentation preparation Helping maintain and review People policies to ensure compliance and consistency Monitoring ER trends and highlighting potential risks or themes Supporting the delivery of ER guidance and training for managers What you'll bring Strong employee relations experience within a fast-paced, multi-site or complex business Good practical knowledge of UK employment law Confidence in advising and influencing managers at different levels Experience supporting redundancy or wider business change activity A pragmatic, solutions-focused approach with sound judgement CIPD Level 5 qualified or working towards is desirable Experience within a unionised environment would be advantageous This is a brilliant opportunity for an ER professional who enjoys being visible, trusted and commercially aware, and who wants to continue developing within a supportive and forward-thinking People team. Salary 45,000 - 55,000 dependent on experience. Please apply with your most up to date CV. BH35528

Description: Estate Agent Property Valuer / Property Lister Our clients are seeking an experienced Property Valuer who is capable of expanding listing across a geographical area. Someone who is capable of winning instructions from the competition and helping the operation increase overall market share. Are you an experienced Senior Negotiator / Property Valuer looking for a new refreshing challenge? If so, apply today! 23,000 Basic SalaryCompany Car or Car allowanceGuaranteed commission 40,000+ Uncapped On Target EarningsHoliday Commission, 33 days paid Holiday (plus an extra day off for your birthday), Private Healthcare, Pension, Life Insurance, Company Rewards and Incentives, Employee Assistance Scheme Estate Agent Property Valuer / Property Lister - The Role: Our customer's experience starts with YOU! You help us make sure our customers get the best price for their propertiesSuccessfully list a targeted number of properties, advising and helping our vendors sell their homes for the best priceKeep abreast of current market conditions and have a good knowledge of your local marketIdentifying new leads and generating new business to improve performanceWork closely with your team, downloading new properties and agreeing a suitable strategy to match up potential purchasersGeneral assistance to the Branch Manager in the day to day running of the estate agency businessHelping motivate and inspire your team, running morning meetings in the absence of the Branch Manager Estate Agent Property Valuer / Property Lister - Attributes you will Possess: An ability to build great relationships with drive, determination, pace, passion, and enthusiasm!You will have to work hard to keep up with the challenges you will face and be focused on turning the "ordinary" into the "extraordinary"Getting stuck in and making things happenAmbitious and self-motivated with the ability to work under pressureOur company values are central to our ethos, and we work with customers and colleagues alike treating them with courtesy, honesty, trust and respect. You too will need a great work ethic and matching values with heaps of positivity and energyYou will need a full driving license Estate Agent Property Valuer / Property Lister - Who are we? A company that values customers and colleagues alike (currently 4.5/5 on Trustpilot)A company that listens to its colleagues from yearly staff survey feedback (see our website for results of 90%+)A company that invests in its people from Day 1 with the best ongoing training and developmentOngoing professional continuous development with like-minded people who are keen to share their experiences to help you be "the best you can be"A company that embraces change and moves with the timesAccess to up-to-date company communication via social media and WhatsApp groupsHelping the community is high on our agenda and we definitely put our money where our mouths are! We have raised millions over the years for many deserving causes and we even pay entrance fees for our colleagues who want to get involved with raising money for local or national charities Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 18 years of successful trading. A milestone to be proud of! Kings Permanent Recruitment is a Specialist Estate Agency Recruitment Service dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector; Sales, Lettings, Property & Block Management, RICS Surveyors, Land and New Homes, Mortgage and Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment website for all of our vacancies. Find Adam Howes on LinkedIn.

Senior Policy and Advocacy Advisor Be a champion for children in UK foreign and development policy. Join an international children's charity working with children, their communities, and with supporters and partners, in almost 100 countries. Position: Senior Policy and Advocacy Advisor Location: London / Hybrid 2 days a week in the office Hours: Full time 36.5 hours per week Contract: Permanent Salary: £40,000 - £43,000 Closing Date: 3rd April 2026. We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified. About the Role We are seeking an authentic advocate for children's rights to help drive our influence with government and other stakeholders. You will develop and implement policy change strategies across a range of thematic areas, underpinning the advocacy strategy. Your expertise will shape the development of research, policy and campaign materials to be used by the charity in advocacy for children's rights and wellbeing. Key Responsibilities Help shape policy research. This will include: researching statistics; collecting data and research from other sources; supporting briefing development; and engaging with other offices and youth advocates to gather evidence and stories. Lead advocacy within campaigns, including in the development of campaign materials, ensuring policy agenda is accurately embedded Work collaboratively cross-organisation to advise on campaign activities, assets and events Ensure the voices of children and young people are central and well represented in policy and advocacy Represent with external stakeholders, including with government and civil society, and build strategic relationships in alignment with advocacy priorities Support senior leaders and other colleagues to engage key external stakeholders, providing briefing where required Monitor political and policy developments and disseminate across relevant teams About You We're looking for someone with demonstrable experience influencing policy change, including through campaigning or social mobilisation, and who has a genuine commitment to promoting children's rights, including their right to participation. As an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations. Inspired by the Christian faith, the team serve alongside children of all faiths and none through long-term development projects, emergency responses and advocacy in almost 100 countries. Please note that you MUST have the Right to work in the UK documentation as unfortunately, this role is not sponsored, and your application cannot be considered any further without it. Please note the organisation can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client's Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3. Benefits include: a flexible and supportive working culture, pension scheme (with employer contributions), generous holiday allowance, free parking (Milton Keynes office), opportunities for faith-based gatherings, prayer, and devotionals and a welcoming, purpose-driven team who are passionate about making a difference. About the Organisation Joining the charity means becoming part of an energetic and flexible team committed to making a positive impact in the world. As an employee, you will play a crucial role in supporting Fundraising efforts, helping to drive the mission forward. You will have the opportunity to work in an environment that values collaboration, innovation, and dedication to humanitarian causes. Our client values diversity and aspires to reflect this in their workforce. We particularly welcome applications from under-represented sections of the community. The organisation also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability. You may also have experience in areas such Advocacy, Policy, Policy and Advocacy, Advocacy Advisor, Policy Advisor, Policy and Advocacy Advisor, Senior Advocacy Advisor, Senior Policy Advisor, Senior Policy and Advocacy Advisor. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.

Senior HR Advisor Brand new role due to continued growth Newly created role working within a supportive HR team with a credible and experienced HR manager who has built a great environment with shared values. This position would suit someone who thrives on resolving complex people issues, building confidence in managers, and driving a consistent, positive approach to people management. You will also be involved in recruitment and selection, designing and delivering training sessions to manager and empowering managers to handle people issues confidently. This is a fantastic opportunity to work in long standing organisation with excellent benefits. The ideal candidate will thrive handling employee relations cases, coaching and guiding managers and relish managing a business varied workload. The candidate You will need to have significant experience managing a wide range of employee relations cases. Proven experience of disciplinary, grievance, capability, and sickness absence. Strong track record of coaching, supporting, and developing managers Experience in delivering HR related training or workshops to supervisors and managers. CIPD Level 5 qualified. Benefits 26 days holidays plus bank holidays Company pension with 14% employer contributions 3 x salary life cover with pension membership Excellent sick pay scheme Access to online wellbeing support including free GP, physio and counselling Free Gym membership Company performance bonus scheme Cycle to work scheme On-site parking Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 day of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)

Description: Estate Agent Property Valuer / Property Lister Our clients are seeking an experienced Property Valuer who is capable of expanding listing across a geographical area. Someone who is capable of winning instructions from the competition and helping the operation increase overall market share. Are you an experienced Senior Negotiator / Property Valuer looking for a new refreshing challenge? If so, apply today! 23,000 Basic SalaryCompany Car or Car allowanceGuaranteed commission 40,000+ Uncapped On Target EarningsHoliday Commission, 33 days paid Holiday (plus an extra day off for your birthday), Private Healthcare, Pension, Life Insurance, Company Rewards and Incentives, Employee Assistance Scheme Estate Agent Property Valuer / Property Lister - The Role: Our customer's experience starts with YOU! You help us make sure our customers get the best price for their propertiesSuccessfully list a targeted number of properties, advising and helping our vendors sell their homes for the best priceKeep abreast of current market conditions and have a good knowledge of your local marketIdentifying new leads and generating new business to improve performanceWork closely with your team, downloading new properties and agreeing a suitable strategy to match up potential purchasersGeneral assistance to the Branch Manager in the day to day running of the estate agency businessHelping motivate and inspire your team, running morning meetings in the absence of the Branch Manager Estate Agent Property Valuer / Property Lister - Attributes you will Possess: An ability to build great relationships with drive, determination, pace, passion, and enthusiasm!You will have to work hard to keep up with the challenges you will face and be focused on turning the "ordinary" into the "extraordinary"Getting stuck in and making things happenAmbitious and self-motivated with the ability to work under pressureOur company values are central to our ethos, and we work with customers and colleagues alike treating them with courtesy, honesty, trust and respect. You too will need a great work ethic and matching values with heaps of positivity and energyYou will need a full driving license Estate Agent Property Valuer / Property Lister - Who are we? A company that values customers and colleagues alike (currently 4.5/5 on Trustpilot)A company that listens to its colleagues from yearly staff survey feedback (see our website for results of 90%+)A company that invests in its people from Day 1 with the best ongoing training and developmentOngoing professional continuous development with like-minded people who are keen to share their experiences to help you be "the best you can be"A company that embraces change and moves with the timesAccess to up-to-date company communication via social media and WhatsApp groupsHelping the community is high on our agenda and we definitely put our money where our mouths are! We have raised millions over the years for many deserving causes and we even pay entrance fees for our colleagues who want to get involved with raising money for local or national charities Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 18 years of successful trading. A milestone to be proud of! Kings Permanent Recruitment is a Specialist Estate Agency Recruitment Service dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector; Sales, Lettings, Property & Block Management, RICS Surveyors, Land and New Homes, Mortgage and Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment website for all of our vacancies. Find Adam Howes on LinkedIn.

DVA Support Worker - For Male Survivors of Domestic Abuse London The Organisation Our client is a registered charity and independent accommodation association. They champion female empowerment by providing and promoting accommodation for women and gender-specific support services. They have been working to build a more equal society for women, a world where everyone has a safe roof over their head regardless of circumstance, where violence against women is no longer tolerated. They are now looking for a DVA Support Worker to join them on a part-time basis for a fixed-term contract until March 2027. The Benefits - Salary of £34,042 per annum pro rata - Attractive pension scheme - Perkbox - Buying and selling annual leave - Health Shield - Season Ticket loan - Subsidised gym membership - Course Funding If you have experience supporting vulnerable male adults and male survivors of domestic abuse, this is your chance to make a real difference and drive meaningful change. In this impactful role, you will support male survivors to rebuild their lives, helping individuals overcome the trauma of abuse and regain safety, confidence and independence. What's more, you'll discover a supportive, compassionate environment where your work will be genuinely valued, giving you the chance to contribute to a service that is actively challenging stigma and improving support for male survivors. The Role As a DVA Support Worker, you will provide person-centred emotional and practical outreach support to male survivors of domestic abuse. You will work closely with survivors through one-to-one support, helping them access appropriate interventions and services while empowering them to move forward safely and independently. Working collaboratively with local and national partner agencies, you will help co-ordinate support, raise awareness of the service and challenge stigma surrounding male experiences of domestic abuse. Additionally, you will: - Carry out risk assessments and develop personalised safety plans - Provide support through outreach, telephone and digital contact - Contribute to awareness-raising activities, outreach and partnership initiatives - Maintain accurate case records and reports in line with monitoring requirements - Ensure all work aligns with the organisation's policies and safeguarding standards About You To be considered as a DVA Support Worker, you will need: - At least two years' experience supporting vulnerable male adults from diverse backgrounds in a community or floating support setting - Experience supporting male survivors of domestic abuse - Experience conducting assessments, including risk assessments and support planning - Experience working collaboratively with external agencies and partner services - Knowledge of relevant legislation, including the Children's Act, Community Care Act, Domestic Violence legislation, Housing Act and MARAC protocol - Knowledge of safeguarding, welfare benefits and social and voluntary sector services - Strong communication and relationship-building skills - A good standard of numeracy and literacy Please note, this role is open to both male and female candidates who are interested in supporting survivors of domestic abuse. The closing date for this role is 10th April 2026. Candidates interested in applying should attach a cover letter outlining how they meet the essential criteria specified in the person specification, as well as how they think they meet our client's values. Other organisations may call this role Support Worker, IDVA, Independent Domestic Violence Advisor, Domestic Violence Advisor, Domestic Abuse Support Worker, Domestic Violence Support Worker, Outreach Support Worker, Domestic Abuse Advocate, IDVA Support Worker, Community Support Worker, or Domestic Abuse Caseworker. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready to make a real difference as a DVA Support Worker, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Description: Estate Agent Property Valuer / Property Lister Our clients are seeking an experienced Property Valuer who is capable of expanding listing across a geographical area. Someone who is capable of winning instructions from the competition and helping the operation increase overall market share. Are you an experienced Senior Negotiator / Property Valuer looking for a new refreshing challenge? If so, apply today! 23,000 Basic SalaryCompany Car or Car allowanceGuaranteed commission 40,000+ Uncapped On Target EarningsHoliday Commission, 33 days paid Holiday (plus an extra day off for your birthday), Private Healthcare, Pension, Life Insurance, Company Rewards and Incentives, Employee Assistance Scheme Estate Agent Property Valuer / Property Lister - The Role: Our customer's experience starts with YOU! You help us make sure our customers get the best price for their propertiesSuccessfully list a targeted number of properties, advising and helping our vendors sell their homes for the best priceKeep abreast of current market conditions and have a good knowledge of your local marketIdentifying new leads and generating new business to improve performanceWork closely with your team, downloading new properties and agreeing a suitable strategy to match up potential purchasersGeneral assistance to the Branch Manager in the day to day running of the estate agency businessHelping motivate and inspire your team, running morning meetings in the absence of the Branch Manager Estate Agent Property Valuer / Property Lister - Attributes you will Possess: An ability to build great relationships with drive, determination, pace, passion, and enthusiasm!You will have to work hard to keep up with the challenges you will face and be focused on turning the "ordinary" into the "extraordinary"Getting stuck in and making things happenAmbitious and self-motivated with the ability to work under pressureOur company values are central to our ethos, and we work with customers and colleagues alike treating them with courtesy, honesty, trust and respect. You too will need a great work ethic and matching values with heaps of positivity and energyYou will need a full driving license Estate Agent Property Valuer / Property Lister - Who are we? A company that values customers and colleagues alike (currently 4.5/5 on Trustpilot)A company that listens to its colleagues from yearly staff survey feedback (see our website for results of 90%+)A company that invests in its people from Day 1 with the best ongoing training and developmentOngoing professional continuous development with like-minded people who are keen to share their experiences to help you be "the best you can be"A company that embraces change and moves with the timesAccess to up-to-date company communication via social media and WhatsApp groupsHelping the community is high on our agenda and we definitely put our money where our mouths are! We have raised millions over the years for many deserving causes and we even pay entrance fees for our colleagues who want to get involved with raising money for local or national charities Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 18 years of successful trading. A milestone to be proud of! Kings Permanent Recruitment is a Specialist Estate Agency Recruitment Service dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector; Sales, Lettings, Property & Block Management, RICS Surveyors, Land and New Homes, Mortgage and Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment website for all of our vacancies. Find Adam Howes on LinkedIn.

Summary: Are you seeking a team that shares your passion for providing excellent customer service? Are you a determined individual? Do you enjoy setting goals for yourself? If so, this is a chance you won't want to pass up This is a critical position within our fast-paced, friendly, and award-winning Customer Service team. You understand your customer's point of view and make them feel important. Your warmth, passion, and commitment will assist us in getting it right the first time for our customers. No two days are the same. You'll help customers with water bills, refunds, payment plans, and occupant changes. You'll also be helpful if they have problems with their water supply. You enjoy working towards targets, love problem solving, and take satisfaction in delivering the best solutions possible. The salary is £24,810.59. We also offer bonuses for meeting targets. You can earn an extra £3,000 on average and up to £6,300 in total. Monday through Friday, 08:00 - 19:00, and Saturday, 08:00 - 13:00. You'll be assigned to a shift pattern that includes one Saturday every six weeks. The rotas are created in advance so that you can plan. Previous call centre experienceis preferred but not required. Ideally, you'll have experience in a customer facing or customer focused position. You're eager to learn and respond well to feedback. We provide thorough induction training, ongoing coaching, and the support and encouragement you need to get started well. In our vibrant, friendlycall centre, you'll find plenty to do, including regular competitions, rewards, team nights, social events, and paid volunteering days to support issues you care about. This position offers numerous prospects for progression. For example, most of our management began their careers as Customer Service Advisors. You'll have the opportunity to move throughout the department to learn new skills and try out for other roles. As a result, now is a perfect opportunity to launch a successful career and contribute to the success of our Customer Service team. Main responsibilities: Provide an excellent customer experience by being flexible to resolve all customer contacts within the company timescales and contribute to customer satisfaction score. Maintain focus on meeting targets and adhere to business processes, data protection, regulatory compliance and attendance. Build relationships with peers and colleagues to enhance the team working environment, resolve customer problems and ensure successful productivity. Proactively use information and resources to ensure that skills and knowledge are kept up to date and continuously developed. Attend and contribute to team meetings with team, peers and colleagues. To be available to support the business in peak periods by covering post room and reception duties and by being part of a standby rota emergency periods. You'll need: Skills / Qualifications / Experience Achieved GCSE Maths and English at Grade 4/C (or equivalent) Commitment to providing excellent customer service Dedication to finding the best solutions to problems Excellent computer abilities Outstanding writing and vocal communication abilities It will be a bonus if you have: Skills / Qualifications / Experience Previous customer service / call centre experience would be advantageous Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £24,810.59 starting salary + bonus