5 jobs found

Application Support Manager London Hybrid Working 12-Month FTC The Opportunity An exciting opportunity has arisen for an experienced Application Support Manager to lead the delivery of application support services within a complex enterprise technology environment. This role is responsible for the leadership of a multidisciplinary team delivering 2nd and 3rd Line Application Support, ensuring the stability, availability, and performance of business-critical systems. You ll play a key role in managing service performance, driving operational improvements, overseeing major incidents, and working closely with technical and business stakeholders to ensure a high-quality support service. Key Responsibilities Lead and develop a team providing 2nd and 3rd Line Application Support services. Ensure the availability, performance, and reliability of business-critical applications. Act as the senior escalation point for complex technical issues and major incidents. Oversee incident management, problem management, root cause analysis, and service recovery activities. Monitor service performance against agreed KPIs and service levels. Drive continuous improvement initiatives across support processes, tooling, and operational practices. Work closely with engineering, infrastructure, service management, and business teams to ensure effective service delivery. Support application upgrades, releases, enhancements, and operational readiness activities. Manage workload planning, resource allocation, and team performance. Produce regular reporting on service performance, trends, risks, and improvement opportunities. Build strong relationships with internal stakeholders and third-party suppliers. Skills & Experience Proven experience leading Application Support, Technical Support, Production Support, or IT Operations teams. Strong background managing 2nd and 3rd Line Support functions within a complex environment. Experience managing major incidents and driving issue resolution through to root cause. Knowledge of incident, problem, and change management processes. Experience operating within KPI and SLA-driven service environments. Strong people leadership and stakeholder management skills. Excellent analytical and problem-solving abilities. Ability to balance operational delivery with continuous improvement initiatives. Desirable Experience Experience supporting customer-facing or enterprise-scale applications. Familiarity with ITIL-based service management principles. Experience with monitoring, ticketing, and service management platforms. Exposure to highly available, business-critical systems environments. Experience supporting digital transformation, application modernisation, or large-scale technology programmes.

Your new company The OrganisationThis is an opportunity to join a large, values-driven public sector organisation at the heart of its community. Committed to delivering high-quality, inclusive services, the organisation is on an ambitious journey to modernise how it supports its people. With a strong focus on innovation, wellbeing, and continuous improvement, it is investing in digital and AI-enabled transformation to create smarter, more efficient, and user-centred services. Collaboration, integrity, and accountability sit at the core of its culture, alongside a deep commitment to equality, sustainability, and ethical practice. Your new role Quick overview: My client has an exciting digital transformation programme in process and in this pivotal post you will be leading the HR and OD in their transformation team. You will be their HR & OD specialist, which will include some elements of both change management and ER work in a unionised and complex environment. This role will range from strategy work, reviewing contracts, developing new job descriptions and person specifications, job banding, working with subject-matter experts, to other OD work etc. In this senior role, you will need to utilise best practice change management, OD and transformation skills - undertaking critical activities to drive continuous improvement and ensure the organisation delivers its workforce objectives. This is a key leadership role to help improve services through ensuring effective and efficient people management initiatives. Reporting to and supporting the Head of Transformation, a key aspect of this role is influencing at a senior level on the day-to-day delivery of the programme. A key part of this is working in proximity to and providing support for some of the most senior level stakeholders to deliver its workforce objectives. The details of what this role entails: Championing and delivering the project. Leading strategic solutions. Developing and overseeing the rollout of a strategic OD plan with considerable engagement of wider stakeholders, to the organisation. Driving transformation by designing, leading, and implementing the plan in relation to change management, role change and staff deployment. Designing, leading and implementing initiatives to improve staff engagement, experience and skills retention across the programme. Working with managers and staff representatives to plan and deliver engagement programmes. Programme resourcing, onboarding and any related management of organisational redesign and change. Providing workforce planning and resourcing expertise. Providing expert advice in relation to all aspects of fixed-term contracts, internal moves, internal or external secondments, and other resourcing methods. This role will also involve planning for the movement of staff at the end of fixed terms/secondments. Utilising systems and developing spreadsheets and report templates for your own and for the use of the team for tracking workforce planning activities, e.g. current and predicted vacancies, recruitment progress, turnover, skills gaps, establishment control, risks and cost pressures etc. Advising and supporting leads and service colleagues in the management of change whilst ensuring adherence to relevant statutory, consultation and People & OD policies. Drafting change management plans and associated consultation documents, in line with policies, terms and conditions and employment legislation. Preparing impact analysis of changes. Handling highly complex change management employee issues professionally (e.g. group meetings, tribunals, hearings etc.). Providing specialist advice and support to managers on emotive and complicated issues including redeployment, change management, workplace grievance/disputes disciplinaries and employment relations. Contributing to corporate policymaking and promoting and supporting policy decisions both internally and externally. Working closely with the People & OD Teams and undertaking wider HR activities and responsibilities. What you'll need to succeed Ideally, you have worked in a large organisation - preferably unionised and public sector but not essential. Ideally chartered MCIPD or equivalent HR and/or OD qualifications. Specialist ER & HR knowledge and solid experience aligned to the job role detailed above. Well versed in working with senior managers to deliver transformation and high-quality services. Strong expertise in organisational development and strategic level resource planning Experience of business planning, change management, and developing workforce change strategy. Experienced in leading the workforce aspects of major change programmes. Able to foster powerful and productive collaborative working relationships internally and externally. Ability to analyse and interpret business, financial and workforce data. What you'll get in return This is 12 months FTC in a large organisation offering a competitive salary and a full range of benefits including: Maternity/Adoption/Paternity/Shared Parental Leave, Sickness, emergency special leave for a variety of personal reasons. Pay Scales which increase with service and performance Enhanced Annual Leave entitlements: increases with service Attractive Pension Scheme Free Access to Health and Wellbeing Apps 24/7 support National Discount Schemes Learning and Development Opportunities and career progression, including an impressive Learning Academy Flexible working opportunities Staff recognition schemes - Values Champion Awards/Long Service Awards Freedom to Speak up Guardian/Champions Cycle parking and access to a staff changing area with showers and drying cabinet. Flu Vaccinations Mental Health First Aiders and Trauma Risk Assessment Practitioners On-site catering, coffee shops, shop & parcel lockers Manage earnings and access up to 30% of pay when needed prior to pay day (fee applies). Financial Wellbeing Network (Money & Pensions service), providing financial resources and tools. Cycle to Work and Car Salary Sacrifice Schemes Staff Networks include: Equality, Diversity & Inclusion Long term conditions & Disability Ethnic Minorities LGBTQ+ Gender Equality Armed forces staff Carers Network Support Groups: Bike user Group Menopause support Migraine & Headache support What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Title: Senior Brand Manager (12 Month FTC) Salary: 60K Location: Cambridgeshire Work Pattern: Hybrid We're partnering with a leading food & drink manufacturer who are making exciting changes in the retailer market. As part of their expanding marketing team, they're looking for a Senior Brand Manager to re-launch a flagship product and drive growth in the fast-moving protein drinks category. This is a high-profile role where you'll shape strategy, own execution, and be the face of the brand with retailers. You won't be doing it in isolation either. This is a business that thrives on collaboration, with a supportive team that works cross-functionally to make things happen. Add to that a category that's evolving quickly and a company making bold moves in the retailer market - you've got the perfect platform to bring fresh thinking and leave your mark. Key responsibilities: Lead the brand re-launch, including brand positioning, comms and channel strategy. Grow the product range through consumer-led campaigns and innovation. Own the 12-18 month brand plan, delivering against KPIs with full budget accountability. Build a 24-month innovation pipeline, grounded in insight and category drivers. Act as the face of the brand with retailers - presenting brand plans, innovation opportunities and performance updates. Deliver integrated campaigns across PR, digital, shopper and experiential channels. Candidate criteria: Proven experience in brand management within food or drink. Track record of successful product launches or re-launches. Strong commercial acumen and data-driven decision making. Comfortable being both strategic and hands-on - owning projects end to end. A collaborative style and proactive approach. What's on offer: A chance to own the full brand journey for a household name. 60K - hybrid working A team of genuine, down to earth, 'go-getters' to work alongside. A business with momentum - and the opportunity to make your mark. Interested? Apply below! If shortlisted, Jordan from MorePeople will be in touch to discuss your application further.

Senior Brand Manager - 12-Month FTC Location: Cambridgeshire (Hybrid Working - minimum 3 days on-site) Contract Type: 12-Month Fixed Term Contract Sector: FMCG / Food & Beverage Are you a highly collaborative Senior Brand Manager with a passion for innovation, consumer-centricity, and a record of full accountability of building a strong innovation pipeline? A unique opportunity has arisen for an experienced Senior Brand Manager to join this manufacturing business on a 12-month FTC basis. It offers the chance to re-launch a key product range, drive growth in the protein drinks segment, and build an innovation pipeline aligned with the dynamic "on-the-go" breakfast occasion. You will be responsible for delivering the full brand plan - from strategy to execution - ensuring strong brand performance, effective budget control, and cross-functional alignment across the business. Key Responsibilities: - Lead the re-launch and execution of a breakfast drinks brand, building a robust 'on the go' innovation pipeline. - Drive growth in the protein drinks category through targeted marketing plans, consumer-led campaigns, and innovation. - Build a 24-month innovation pipeline grounded in insight and category trends, working with NPD and cross-functional teams from concept to launch. - Design, implement, and measure a 12-18-month brand plan to achieve KPIs and brand growth targets. - Full accountability for brand budget allocation, monitoring and control, ensuring resources are maximised and ROI is delivered. - Collaborate closely with Category, Sales, Finance, NPD, and Operations to align strategy and delivery. - Act as the face of the brand with key retail partners, presenting innovation plans, marketing campaigns, and performance updates. - Lead the execution of integrated campaigns across digital, PR, shopper, and experiential channels. About You: You're a confident and collaborative marketer with strong commercial acumen, a passion for consumer trends, and the ability to lead cross-functional teams to deliver real business results. You bring: - Proven experience in a brand management role within food / beverage industry. - A strong track record of product re-launches, innovation delivery, and performance management. - Excellent strategic thinking, communication, and stakeholder management skills. - Strong analytical capability - able to interpret data, generate insights, and turn them into actionable plans. - Comfortable being both strategic and hands-on - this is a role where you'll own the end-to-end brand journey. - Integrity - dealing with others in an honest manner, take accountability for actions, supporting company values and maintaining confidentiality. What's on Offer: - High-impact, strategic role on a brand with strong growth ambitions - Opportunity to own full brand responsibility and lead a major product re-launch - Hybrid working with a collaborative, cross-functional team - Competitive salary, benefits, and the chance to make a visible difference in 12 months If you're a brand leader ready to hit the ground running and make your mark in a dynamic and growing category, we'd love to hear from you. As you know over here at Zest we like to do things properly and always want to keep you, the candidate in the loop. Applying to this 'one of a kind' role you give Zest permission to hold your information. If you want to know more about how Zest look after your personal information please visit our privacy policy on the website (url removed)

The Science Communications Manager leads an expert team that inspires and informs the public, donors and researchers about dementia research, the progress being made, wider developments in the field and the impact of Alzheimer s Research UK (ARUK) funding. With much of the charity s fundraising propositions centring around our research portfolio, this role and the team it leads, are the keystone that unites our research output and fundraising approaches. This means working closely with our Philanthropy and Gifts in Wills teams to create impactful research content, as well as supporting engagement activities. This means you will be an effective and inspiring communicator, creating and landing content covering ARUK research, impact and commentary across multiple communications channels and audiences. The postholder plays a vital role in helping tell the story and scientific narrative of ARUK to a variety of audiences, cementing the charity s role as a leading authority on dementia research in the UK and globally. They also help to create a clear, creative, and compelling case for the need for research and the progress being made towards finding a cure. You will also be expected to engage in broader communications and events work both within the team and beyond it. This is a challenging, creative and busy role, but one that oversees a function that is absolutely critical to ARUK and its mission. This is a 12 month fixed term contract, or on return of the substantive postholder, to cover a period of maternity leave. Key Responsibilities: Work with both the Senior Science Communications Manager and the Head of Communications, as well as colleagues in the Research team to plan and implement inspirational science communications programmes and initiatives that support the delivery of the charity s 10-year strategy. Lead and develop a team of two Officers, working closely across the wider science communications team. Develop and maintain a first-rate working knowledge of the dementia research field, including ARUK s portfolio, strategy, impact and history, and act as one of the go-to people for the latest information and insight in dementia research and able to communicate this effectively. Ensure the team develops and maintains relationships with a wide network of experts from across the dementia research field, including through attending research conferences and representing ARUK. Work closely with the Research team and wider Sci Comms team to develop and implement communications plans for dementia research stories both ARUK-funded and responding to other stories in the news. Responsible for regular out-of-hours science sign off, alongside the wider science communications management team (organised through an on-call rota, and occasional ad hoc). Supporting the Philanthropy and Gifts in Wills teams by ensuring progress reports are delivered on time and have met the required brief, producing other engaging research content when needed Oversee the charity s work to engage researchers, growing the field, sharing best practice, and coordinating events and development opportunities to ensure the UK remains a world-class place to conduct dementia research. Develop and maintain high-level narrative documents that make the case for research and the work of ARUK, and devise and develop innovative and creative communications products and campaigns based on this narrative. Manage and evolve the News and Views sections of the ARUK website, ensuring engaging and up-to-date content, video and graphics, and monitoring the performance of digital content. Support the public-facing communications for our major research initiatives such as the Drug Discovery Alliance, Clinical Accelerator programme and other funding initiatives. Represent ARUK to a high level within key relationships and partnership projects. Manage multiple short- and long-term projects, working with teams within the charity and key external stakeholders. Ensure activities comply with ARUK s branding and style guide. What we are looking for: Educated to Degree Level in life sciences or relevant experience. Experience of working with the media at a national level. Experience of developing multi-media communications including film content, infographics for a variety of audiences. Line management experience. Project management experience. Creating social media and digital content, such as blogs and website summaries; managing the progress reporting for a philanthropic audience and creating content for supporter and researcher newsletters. Ability to identify and develop creative and engaging public communications opportunities emanating from scientific research. Can lead and manage a team, taking on responsibility of their performance and helping career development. An eye for creativity and innovation in communications. Excellent organisational skills; the ability to manage a large number of tasks to multiple deadlines. Ability to communicate appropriately with people affected by dementia and their families. Excellent interpersonal and negotiation skills: can work collaboratively with and manage multiple stakeholders within and outside the organisation. First-rate editorial and writing skills, excellent journalistic and news sense. A confident and friendly manner; would feel at ease representing the charity to a range of audiences to a high level. Working with drive, flair, independence, intelligence and initiative. A passion for, and curiosity about, dementia research. Willingness and ability to travel in the UK and beyond, to work outside of regular office hours when needed. Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary: Circa £44,000 per annum, plus benefits Please download the Vacancy Pack on our website for more information. The closing date for applications is the 19th October 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. In 2024 . click apply for full job details