Do you have a sales background in Kitchens? Rare, lucrative career opportunity with strong market leader. Area Sales Manager - Kitchens Area - South West & South Wales The Role of Area Sales Manager - Kitchens Representing a market leading Kitchen manufacturer, this is a field sales role covering the South West. Selling elite kitchens, you will manage and develop relationships with Kitchen Studios / independent kitchen retailers as well as builders merchants such as MKM, Jewsons and TP. With strong existing relationships already in place you will meet with Branch Managers and Owners, supporting with designs, giving quotes and developing strong profitable commercial partnerships. The Company hiring an Area Sales Manager - Kitchens Our client are an elite kitchen manufacturer with a strong pedigree in the market. Despite challenging market conditions they are bucking the trend delivering month on month growth; a testament to their best in class product, excellent customer service and strong sales force. This award winning employer are looking to add a talented Area Sales Manager to their winning sales team. With excellent staff retention, clear career prospects and fantastic company culture this lucrative opportunity represents and excellent career move with one of the best employers in the market. The person for the Area Sales Manager - Kitchens Our client will consider candidates from the following backgrounds: Sales people from Kitchen manufacturers (distribution or retail or merchant route to market) KBB sales backgrounds e.g. worktops, appliances etc Kitchen retail showroom sales people that want to progress into a B2B field based role The Package on offer for the Area Sales Manager - Kitchens 45,000 - 50,000 Circa 20K + uncapped OTE Generous car allowance or hybrid company car 25 days holiday plus stats Health Competitive pension options Ref : CPJ1705
Apr 03, 2026
Full time
Do you have a sales background in Kitchens? Rare, lucrative career opportunity with strong market leader. Area Sales Manager - Kitchens Area - South West & South Wales The Role of Area Sales Manager - Kitchens Representing a market leading Kitchen manufacturer, this is a field sales role covering the South West. Selling elite kitchens, you will manage and develop relationships with Kitchen Studios / independent kitchen retailers as well as builders merchants such as MKM, Jewsons and TP. With strong existing relationships already in place you will meet with Branch Managers and Owners, supporting with designs, giving quotes and developing strong profitable commercial partnerships. The Company hiring an Area Sales Manager - Kitchens Our client are an elite kitchen manufacturer with a strong pedigree in the market. Despite challenging market conditions they are bucking the trend delivering month on month growth; a testament to their best in class product, excellent customer service and strong sales force. This award winning employer are looking to add a talented Area Sales Manager to their winning sales team. With excellent staff retention, clear career prospects and fantastic company culture this lucrative opportunity represents and excellent career move with one of the best employers in the market. The person for the Area Sales Manager - Kitchens Our client will consider candidates from the following backgrounds: Sales people from Kitchen manufacturers (distribution or retail or merchant route to market) KBB sales backgrounds e.g. worktops, appliances etc Kitchen retail showroom sales people that want to progress into a B2B field based role The Package on offer for the Area Sales Manager - Kitchens 45,000 - 50,000 Circa 20K + uncapped OTE Generous car allowance or hybrid company car 25 days holiday plus stats Health Competitive pension options Ref : CPJ1705
Harris Hill are delighted to be partnering with a great charity to recruit the Individual Giving Manager in order to lead the strategy to grow the charity individual supporter base. You ll craft compelling campaigns, build meaningful donor relationships, and unlock new opportunities for income growth. Key responsibilities: Develop and deliver an ambitious Individual Giving strategy Lead multi channel fundraising campaigns (digital, direct mail, events) Grow donor acquisition, retention, and engagement Use data and insights to optimise performance and increase impact Manage legacy and in-memory giving programmes Create inspiring, emotionally compelling communications Collaborate with internal teams and external partners What You ll Bring Proven experience in individual giving or direct marketing Strong track record delivering successful fundraising campaigns Excellent communication and storytelling skills Data-driven mindset with experience using CRM and analytics tools Creativity, initiative, and a passion for innovation Empathy for our mission and the people we serve Full job description available upon request. Salary: £42,000- £47,000 per annum (depending on experience) Contract Type: permanent, full time , hybrid working 1 day in the office Location: London, Application: Cv and Supporting statement to Deadline: 22nd April at 9am Interviews: Tues 5th or Wed 6th May 2nd round interviews: Monday 11th or Tuesday 12th May Harris Hill Charities Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Apr 02, 2026
Full time
Harris Hill are delighted to be partnering with a great charity to recruit the Individual Giving Manager in order to lead the strategy to grow the charity individual supporter base. You ll craft compelling campaigns, build meaningful donor relationships, and unlock new opportunities for income growth. Key responsibilities: Develop and deliver an ambitious Individual Giving strategy Lead multi channel fundraising campaigns (digital, direct mail, events) Grow donor acquisition, retention, and engagement Use data and insights to optimise performance and increase impact Manage legacy and in-memory giving programmes Create inspiring, emotionally compelling communications Collaborate with internal teams and external partners What You ll Bring Proven experience in individual giving or direct marketing Strong track record delivering successful fundraising campaigns Excellent communication and storytelling skills Data-driven mindset with experience using CRM and analytics tools Creativity, initiative, and a passion for innovation Empathy for our mission and the people we serve Full job description available upon request. Salary: £42,000- £47,000 per annum (depending on experience) Contract Type: permanent, full time , hybrid working 1 day in the office Location: London, Application: Cv and Supporting statement to Deadline: 22nd April at 9am Interviews: Tues 5th or Wed 6th May 2nd round interviews: Monday 11th or Tuesday 12th May Harris Hill Charities Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Salary: £42,000-£47,000 (fixed) Location: London, hybrid working with a minimum of one day per week in the office Hours: Full-time, 35 hours per week Build the future of individual giving An international charity supporting people working at sea is seeking an Individual Giving Manager to lead a step-change in how individual fundraising is planned, delivered and grown. Individual giving is already generating around £450k per year, with clear ambition to increase this by £100k per year over the next two years. Appeals, digital income and event-driven donations are in place, but there is no single, coordinated strategy or supporter journey. This role exists to design and deliver that strategy. You will have the opportunity to build strong foundations, introduce clearer processes and automation, and bring coherence to supporter communications and stewardship. There are immediate opportunities for growth, alongside longer-term strategic development. What you will do Design and deliver a clear, ambitious individual giving strategy to grow income and improve supporter retention Lead multi-channel appeals and campaigns, including seasonal and end-of-financial-year activity Develop coordinated donor journeys across direct mail, digital, events and regular giving Improve segmentation, targeting and use of insight to increase engagement and return on investment Make effective use of CRM and email marketing systems to support growth and automation Oversee supporter care, ensuring timely, accurate and thoughtful responses to supporters Manage legacy and in-memoriam fundraising, strengthening and refining existing pipelines Work closely with marketing, data and finance colleagues to ensure strong infrastructure and reporting Build processes that enable the programme to scale sustainably over time About you You will bring: Significant experience in individual giving or direct marketing fundraising A strong track record of developing and delivering income-generating campaigns Strategic thinking combined with the ability to build practical systems and processes Confidence using data and insight to shape decisions and improve performance Excellent written communication skills and an understanding of supporter motivation A collaborative approach and empathy with a mission-driven organisation Why join You will be joining a collaborative and supportive team with a strong culture and clear ambition. This role offers genuine ownership, the chance to professionalise an important income stream, and the opportunity to make a meaningful difference to people working in some of the most challenging conditions in the world. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Apr 02, 2026
Full time
Salary: £42,000-£47,000 (fixed) Location: London, hybrid working with a minimum of one day per week in the office Hours: Full-time, 35 hours per week Build the future of individual giving An international charity supporting people working at sea is seeking an Individual Giving Manager to lead a step-change in how individual fundraising is planned, delivered and grown. Individual giving is already generating around £450k per year, with clear ambition to increase this by £100k per year over the next two years. Appeals, digital income and event-driven donations are in place, but there is no single, coordinated strategy or supporter journey. This role exists to design and deliver that strategy. You will have the opportunity to build strong foundations, introduce clearer processes and automation, and bring coherence to supporter communications and stewardship. There are immediate opportunities for growth, alongside longer-term strategic development. What you will do Design and deliver a clear, ambitious individual giving strategy to grow income and improve supporter retention Lead multi-channel appeals and campaigns, including seasonal and end-of-financial-year activity Develop coordinated donor journeys across direct mail, digital, events and regular giving Improve segmentation, targeting and use of insight to increase engagement and return on investment Make effective use of CRM and email marketing systems to support growth and automation Oversee supporter care, ensuring timely, accurate and thoughtful responses to supporters Manage legacy and in-memoriam fundraising, strengthening and refining existing pipelines Work closely with marketing, data and finance colleagues to ensure strong infrastructure and reporting Build processes that enable the programme to scale sustainably over time About you You will bring: Significant experience in individual giving or direct marketing fundraising A strong track record of developing and delivering income-generating campaigns Strategic thinking combined with the ability to build practical systems and processes Confidence using data and insight to shape decisions and improve performance Excellent written communication skills and an understanding of supporter motivation A collaborative approach and empathy with a mission-driven organisation Why join You will be joining a collaborative and supportive team with a strong culture and clear ambition. This role offers genuine ownership, the chance to professionalise an important income stream, and the opportunity to make a meaningful difference to people working in some of the most challenging conditions in the world. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Marketing Manager Crewe £45,000 DOE Permanent We are currently recruiting for an experienced Marketing Manager to join a well-established organisation based in Crewe. This is a fantastic opportunity for a commercially driven marketing professional to take ownership of multi-channel campaigns and drive lead generation and brand growth. Key Responsibilities Plan and deliver targeted marketing activity that supports overall business growth and revenue objectives Design and implement creative campaigns across a range of channels to increase engagement and visibility Identify opportunities to attract new customers while improving retention of existing audiences Track and evaluate campaign performance, making informed adjustments to improve effectiveness Analyse customer trends and behaviours to shape future marketing initiatives Collaborate with internal departments to ensure consistent messaging and a joined-up approach Oversee third-party suppliers and agencies, ensuring work is delivered to a high standard Maintain brand consistency across all communications and marketing outputs Take ownership of the marketing function, driving continuous improvement and new ideas Skills & Experience Previous experience in a marketing-focused role with responsibility for campaign delivery Broad knowledge of digital marketing tools and platforms, including social media and email marketing Ability to interpret data and translate insights into actionable plans Strong organisational skills with the ability to prioritise a varied workload Confident communicator with experience working with stakeholders at different levels About You Results-oriented with a strong commercial awareness Self-motivated and able to work independently as well as part of a team Adaptable and comfortable working in a fast-moving environment Creative thinker with a practical approach to problem-solving If you are interested in this role please apply directly or email your CV over to (url removed). You can also call Ellie on (phone number removed). INDCOM
Apr 02, 2026
Full time
Marketing Manager Crewe £45,000 DOE Permanent We are currently recruiting for an experienced Marketing Manager to join a well-established organisation based in Crewe. This is a fantastic opportunity for a commercially driven marketing professional to take ownership of multi-channel campaigns and drive lead generation and brand growth. Key Responsibilities Plan and deliver targeted marketing activity that supports overall business growth and revenue objectives Design and implement creative campaigns across a range of channels to increase engagement and visibility Identify opportunities to attract new customers while improving retention of existing audiences Track and evaluate campaign performance, making informed adjustments to improve effectiveness Analyse customer trends and behaviours to shape future marketing initiatives Collaborate with internal departments to ensure consistent messaging and a joined-up approach Oversee third-party suppliers and agencies, ensuring work is delivered to a high standard Maintain brand consistency across all communications and marketing outputs Take ownership of the marketing function, driving continuous improvement and new ideas Skills & Experience Previous experience in a marketing-focused role with responsibility for campaign delivery Broad knowledge of digital marketing tools and platforms, including social media and email marketing Ability to interpret data and translate insights into actionable plans Strong organisational skills with the ability to prioritise a varied workload Confident communicator with experience working with stakeholders at different levels About You Results-oriented with a strong commercial awareness Self-motivated and able to work independently as well as part of a team Adaptable and comfortable working in a fast-moving environment Creative thinker with a practical approach to problem-solving If you are interested in this role please apply directly or email your CV over to (url removed). You can also call Ellie on (phone number removed). INDCOM
Our client is a global leader within the SaaS marketplace, specifically within the SME sector. They are now seeking an experienced Programme Manager for a 12 month contract based at their stunning offices in central London. Joining the EMEA Commercial team, the Programme Manager will be responsible for initiating and managing strategic programs that will drive commercial outcomes, customer growth and retention. This is a cross-functional role where you will partner with stakeholders from across business Marketing, Sales, Partnerships, Product and Customer Success. Skills 5+ years of experience in a programme and change management role in SaaS Enterprise, Sales and Go-To-Market. Demonstrated, hands-on experience driving projects related to high-touch account management, B2B sales and customer retention strategies. Demonstrated ability to influence at VP level and above Demonstrated ability to build strong partnerships across teams. Ability to use data and insights to support and drive decision-making. Project management tools and software e.g. APM PMQ or PMI PMP. Benefits Long contract Hybrid Free Breakfast
Apr 02, 2026
Contractor
Our client is a global leader within the SaaS marketplace, specifically within the SME sector. They are now seeking an experienced Programme Manager for a 12 month contract based at their stunning offices in central London. Joining the EMEA Commercial team, the Programme Manager will be responsible for initiating and managing strategic programs that will drive commercial outcomes, customer growth and retention. This is a cross-functional role where you will partner with stakeholders from across business Marketing, Sales, Partnerships, Product and Customer Success. Skills 5+ years of experience in a programme and change management role in SaaS Enterprise, Sales and Go-To-Market. Demonstrated, hands-on experience driving projects related to high-touch account management, B2B sales and customer retention strategies. Demonstrated ability to influence at VP level and above Demonstrated ability to build strong partnerships across teams. Ability to use data and insights to support and drive decision-making. Project management tools and software e.g. APM PMQ or PMI PMP. Benefits Long contract Hybrid Free Breakfast
CRM Marketing Manager DTC Wellness Retailer SW London Zachary Daniels Recruitment is delighted to be once again supporting this rapidly scaling DTC Wellness Retailer, this time with the appointment of a motivated CRM Marketing Manager with a genuine passion for the health and wellness sector. What started at a kitchen table five years ago has grown into one of the Sunday Times fastest growing private companies, backed by Google, elite athletes, and entrepreneurs, with a viral appearance on Dragons' Den. The Role This is a crucial role in the company that is responsible for overseeing the ideation, planning & execution of our clients CRM strategy across e-mail and SMS. CRM is viewed, rightly, as a valuable channel to drive revenue and build long term relationships with their customers. You will own this part of the business and have a huge opportunity to grow and become a key player in a rapidly growing brand. Core areas of experience are: - Testing, Optimisation & Performance - Email Strategy & Execution - Retention & Lifecycle Growth - Team Collaboration What we're looking for 3+ years' experience in email / lifecycle / retention marketing Proven experience running A/B tests and optimising email performance Comfortable owning revenue targets and reporting against them Highly analytical - confident working with data and dashboards Strong copywriting skills with a commercial mindset Organised, detail-oriented, and excited by continuous improvement Experience in DTC, e-commerce, or subscription brands strongly preferred Benefits 25 days holiday + Bank Holidays Weekly team workouts during work hours Significant L&D budget that you allocate Free business products In office health bar Hybrid working BH35835
Apr 02, 2026
Full time
CRM Marketing Manager DTC Wellness Retailer SW London Zachary Daniels Recruitment is delighted to be once again supporting this rapidly scaling DTC Wellness Retailer, this time with the appointment of a motivated CRM Marketing Manager with a genuine passion for the health and wellness sector. What started at a kitchen table five years ago has grown into one of the Sunday Times fastest growing private companies, backed by Google, elite athletes, and entrepreneurs, with a viral appearance on Dragons' Den. The Role This is a crucial role in the company that is responsible for overseeing the ideation, planning & execution of our clients CRM strategy across e-mail and SMS. CRM is viewed, rightly, as a valuable channel to drive revenue and build long term relationships with their customers. You will own this part of the business and have a huge opportunity to grow and become a key player in a rapidly growing brand. Core areas of experience are: - Testing, Optimisation & Performance - Email Strategy & Execution - Retention & Lifecycle Growth - Team Collaboration What we're looking for 3+ years' experience in email / lifecycle / retention marketing Proven experience running A/B tests and optimising email performance Comfortable owning revenue targets and reporting against them Highly analytical - confident working with data and dashboards Strong copywriting skills with a commercial mindset Organised, detail-oriented, and excited by continuous improvement Experience in DTC, e-commerce, or subscription brands strongly preferred Benefits 25 days holiday + Bank Holidays Weekly team workouts during work hours Significant L&D budget that you allocate Free business products In office health bar Hybrid working BH35835
Premier Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Erith, Kent. We are recruiting for experienced and forward thinking Sales & Account Manager ( Sales Negotiator) . This is full time and permanent position and working for very well established company. Very interesting and varied role with a scope for progression. Job Role: We are looking for a driven and commercially focused Sales Negotiator to join our small but ambitious team. The purpose of this role is to maximise margin from every customer opportunity through proactive up-selling, cross-selling, account management and new customer acquisition. You will play a key role in exceeding customer expectations by professionally identifying and matching customer needs with the right products and services, while maintaining the highest standards of compliance and service delivery. If you thrive in a target-driven environment and enjoy building long-term customer relationships, we would love to hear from you. Key Responsibilities: Handle outbound sales calls to the existing customer base with the specific aim of cross-selling relevant products. Use prospect data to generate new business opportunities and secure sales. Negotiate pricing within agreed authority levels. Acquire new customers through referrals and proactive prospecting. Deliver a polite, professional and responsive customer experience that maximises retention. Identify current and future customer needs through effective account management. Maintain up-to-date knowledge of competitor activity and record findings in Excel. Log, track and resolve customer enquiries and complaints in line with company procedures. Ensure all calls and interactions comply with company standards including data protection, domestic pricing policy and sales approach. Accurately record all customer interactions within company systems. Develop and maintain strong product knowledge across the full company portfolio. Proactively address knowledge gaps through continuous learning. Use IT systems effectively to maximise team efficiency. Adhere to Health, Safety and Environmental policies at all times. Provide regular updates and reports to the Company Manager. What We're Looking For: Proven experience in sales, account management or customer-facing commercial roles Strong negotiation and communication skills Ability to identify up-selling and cross-selling opportunities Excellent organisational and data recording skills Comfortable using IT systems and Excel Professional, polite and customer-focused approach Self-motivated with the ability to work within a small team Special Requirements: Due to our location on an industrial estate with no access to public transport, candidates must have their own transport . If interested please apply directly or call Tom Kurczab at Premier Recruitment Group.
Apr 02, 2026
Full time
Premier Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Erith, Kent. We are recruiting for experienced and forward thinking Sales & Account Manager ( Sales Negotiator) . This is full time and permanent position and working for very well established company. Very interesting and varied role with a scope for progression. Job Role: We are looking for a driven and commercially focused Sales Negotiator to join our small but ambitious team. The purpose of this role is to maximise margin from every customer opportunity through proactive up-selling, cross-selling, account management and new customer acquisition. You will play a key role in exceeding customer expectations by professionally identifying and matching customer needs with the right products and services, while maintaining the highest standards of compliance and service delivery. If you thrive in a target-driven environment and enjoy building long-term customer relationships, we would love to hear from you. Key Responsibilities: Handle outbound sales calls to the existing customer base with the specific aim of cross-selling relevant products. Use prospect data to generate new business opportunities and secure sales. Negotiate pricing within agreed authority levels. Acquire new customers through referrals and proactive prospecting. Deliver a polite, professional and responsive customer experience that maximises retention. Identify current and future customer needs through effective account management. Maintain up-to-date knowledge of competitor activity and record findings in Excel. Log, track and resolve customer enquiries and complaints in line with company procedures. Ensure all calls and interactions comply with company standards including data protection, domestic pricing policy and sales approach. Accurately record all customer interactions within company systems. Develop and maintain strong product knowledge across the full company portfolio. Proactively address knowledge gaps through continuous learning. Use IT systems effectively to maximise team efficiency. Adhere to Health, Safety and Environmental policies at all times. Provide regular updates and reports to the Company Manager. What We're Looking For: Proven experience in sales, account management or customer-facing commercial roles Strong negotiation and communication skills Ability to identify up-selling and cross-selling opportunities Excellent organisational and data recording skills Comfortable using IT systems and Excel Professional, polite and customer-focused approach Self-motivated with the ability to work within a small team Special Requirements: Due to our location on an industrial estate with no access to public transport, candidates must have their own transport . If interested please apply directly or call Tom Kurczab at Premier Recruitment Group.
Product Manager - Payments Experience We re hiring exceptional Product Managers to help shape the future of our digital customer journey. One role will have a strong marketing and engagement focus, while the other will centre on payments and transactional experiences. Both roles will work at the heart of our product strategy, partnering with cross-functional teams to build exceptional in-app experiences, optimise customer journeys, and drive long-term value. We re hiring two Product Managers, responsible for driving customer retention by deepening user engagement, increasing lifetime value, and reducing churn, building on the momentum of strong customer acquisition; and another with a Payments focus, tasked with enhancing our core payments and transactional experience, ensuring seamless money movement and contributing to the strength and trust of our financial product offering through deep expertise in payments systems and fintech user expectations. Key Responsibilities Develop and implement customer retention strategies to improve engagement and long-term retention. Enhance in-app features (such as budgeting tools or payments flows) to deliver clear, tangible value to users. Analyse customer behaviour, engagement metrics, and drop-off points to drive product improvements. Collaborate with marketing, UX/UI, and development teams to refine the customer journey. Gather and act on user feedback to improve features and the overall experience. Liaise with internal teams and senior leadership to align product strategies with business goals. Key Requirements Proven experience as a Product Owner, Product Manager, or Digital Lead in a customer-focused role. Strong background in digital product development, ideally within financial services, fintech, or subscription-based businesses. Experience with customer engagement, retention strategies, or payments platforms, depending on the role. Familiarity with budgeting tools, personal finance apps, or financial transaction systems. Data-driven mindset with the ability to analyse user behaviour and make informed product decisions. Excellent stakeholder management and communication skills. Why Join? Opportunity to shape a key digital product and deliver real customer value. Work within a growing, innovative team with a strong digital presence. Competitive salary and benefits package. If you have a passion for customer experience, digital engagement, or building seamless financial journeys, we d love to hear from you! Product Manager Payments Experience
Apr 02, 2026
Full time
Product Manager - Payments Experience We re hiring exceptional Product Managers to help shape the future of our digital customer journey. One role will have a strong marketing and engagement focus, while the other will centre on payments and transactional experiences. Both roles will work at the heart of our product strategy, partnering with cross-functional teams to build exceptional in-app experiences, optimise customer journeys, and drive long-term value. We re hiring two Product Managers, responsible for driving customer retention by deepening user engagement, increasing lifetime value, and reducing churn, building on the momentum of strong customer acquisition; and another with a Payments focus, tasked with enhancing our core payments and transactional experience, ensuring seamless money movement and contributing to the strength and trust of our financial product offering through deep expertise in payments systems and fintech user expectations. Key Responsibilities Develop and implement customer retention strategies to improve engagement and long-term retention. Enhance in-app features (such as budgeting tools or payments flows) to deliver clear, tangible value to users. Analyse customer behaviour, engagement metrics, and drop-off points to drive product improvements. Collaborate with marketing, UX/UI, and development teams to refine the customer journey. Gather and act on user feedback to improve features and the overall experience. Liaise with internal teams and senior leadership to align product strategies with business goals. Key Requirements Proven experience as a Product Owner, Product Manager, or Digital Lead in a customer-focused role. Strong background in digital product development, ideally within financial services, fintech, or subscription-based businesses. Experience with customer engagement, retention strategies, or payments platforms, depending on the role. Familiarity with budgeting tools, personal finance apps, or financial transaction systems. Data-driven mindset with the ability to analyse user behaviour and make informed product decisions. Excellent stakeholder management and communication skills. Why Join? Opportunity to shape a key digital product and deliver real customer value. Work within a growing, innovative team with a strong digital presence. Competitive salary and benefits package. If you have a passion for customer experience, digital engagement, or building seamless financial journeys, we d love to hear from you! Product Manager Payments Experience
General Manager - Bridge of Weir Our client are an ambitious and highly successful Hospitality brand with a variety of different types of venue. As a result of their continued growth they now require a number General Managers. PURPOSE OF THE ROLE: To be responsible for the operation of the venue in terms of profitability, quality and compliance. Responsible for delivering the highest standards of customer experience and venue standards, in line with Company guidelines. To consistently promote Company Core Aims and Values. KEY ACOUNTABILITIES: VENUE PROFITABILITY & PERFORMANCE Ensure that all venue financial and quality KPI's are maximised Ensure that stock is managed and controlled Ensure cash handling policies are adhered to at all times Manage P&L, prepare and participate in business reviews Continually review business performance and create actions to enhance venue profitability and performance. THEATRE & HOSPITALITY Ensure all team members (FOH & Kitchen) are developed and coached to deliver the service promise and enhance the guest journey Lead, coach, mentor and inspire teams to create theatre and atmosphere, bringing energy to the venue service standards Be aware of the full venue to ensure correct positioning of team members and customers to maximise the guest experience Manage all customer feedback using all customer feedback platforms PEOPLE Recruit, onboard, induct, develop and train ensuring that all team members receive a comprehensive induction and ongoing development Rota the best talent and ensure they are in the right place at the right time to deliver our service promise Ensure that all team members have a quarterly "check-in" and development opportunities Create an open, honest and engaging culture where team members can excel Provide ongoing coaching and mentoring to develop the team and support retention Care for your team ensuring that team members' wellbeing is at the heart of everything you do Liaise with the People Team to ensure effective workforce planning with respect to all aspects of team care Understand and adhere to our People Policies to ensure the Company is compliant Drive own personal development within position using support functions where necessary VENUE STANDARDS Conduct daily quality checks inclusive of all internal and external areas Ensure internal and external environments are maintained to high standard Communicate any property and maintenance issues using Company process Ensure Company process is adhered to for standard operating procedures (FOH & Kitchen). COMPLIANCE & QUALITY Always keep venue customers and team members safe and secure, following our policies and procedures Ensure legislative compliance requirements are always adhered to Partner with the Quality and Compliance Manager to ensure operating standard systems are monitored and actioned. SALES & MARKETING Execute venue sales plans in a timeously way in line with quarterly forecasts Responsible for all marketing initiatives and events within the venues Ensure that the venue is effectively merchandised internally and externally Liaise with Customer Services and Marketing to ensure pre-booked sales are maximised Manage social media output in line with venue marketing strategy Maximise sales and bookings through effective diary management. COMMUNICATION Communicate bi-weekly with the managers using Company meeting agenda ensuring any actions are undertaken Communicate all relevant Company and venue initiatives to teams and hold quarterly team meetings (FOH & Kitchen). Hold a weekly 1:1 communication meeting with the Head Chef Communicate upwards, any relevant information eg customer feedback team performance. SKILLS AND EXPERIENCE RELEVANT TO THE ROLE: An experienced and passionate leader who has a proven track record in the hospitality industry Ability to lead, coach, support, mentor and develop the team so they can maximise their potential Leads by example and builds a great working culture for the team Ability to grow and develop the business using your commercial acumen Excellent organisational skills with the agility to adapt to multi changing circumstances at short notice Committed to your own personal growth Full driving licence is advantageous Salary - Up to £50k Basic + Exceptional OTE & Package By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website. If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours.
Apr 02, 2026
Full time
General Manager - Bridge of Weir Our client are an ambitious and highly successful Hospitality brand with a variety of different types of venue. As a result of their continued growth they now require a number General Managers. PURPOSE OF THE ROLE: To be responsible for the operation of the venue in terms of profitability, quality and compliance. Responsible for delivering the highest standards of customer experience and venue standards, in line with Company guidelines. To consistently promote Company Core Aims and Values. KEY ACOUNTABILITIES: VENUE PROFITABILITY & PERFORMANCE Ensure that all venue financial and quality KPI's are maximised Ensure that stock is managed and controlled Ensure cash handling policies are adhered to at all times Manage P&L, prepare and participate in business reviews Continually review business performance and create actions to enhance venue profitability and performance. THEATRE & HOSPITALITY Ensure all team members (FOH & Kitchen) are developed and coached to deliver the service promise and enhance the guest journey Lead, coach, mentor and inspire teams to create theatre and atmosphere, bringing energy to the venue service standards Be aware of the full venue to ensure correct positioning of team members and customers to maximise the guest experience Manage all customer feedback using all customer feedback platforms PEOPLE Recruit, onboard, induct, develop and train ensuring that all team members receive a comprehensive induction and ongoing development Rota the best talent and ensure they are in the right place at the right time to deliver our service promise Ensure that all team members have a quarterly "check-in" and development opportunities Create an open, honest and engaging culture where team members can excel Provide ongoing coaching and mentoring to develop the team and support retention Care for your team ensuring that team members' wellbeing is at the heart of everything you do Liaise with the People Team to ensure effective workforce planning with respect to all aspects of team care Understand and adhere to our People Policies to ensure the Company is compliant Drive own personal development within position using support functions where necessary VENUE STANDARDS Conduct daily quality checks inclusive of all internal and external areas Ensure internal and external environments are maintained to high standard Communicate any property and maintenance issues using Company process Ensure Company process is adhered to for standard operating procedures (FOH & Kitchen). COMPLIANCE & QUALITY Always keep venue customers and team members safe and secure, following our policies and procedures Ensure legislative compliance requirements are always adhered to Partner with the Quality and Compliance Manager to ensure operating standard systems are monitored and actioned. SALES & MARKETING Execute venue sales plans in a timeously way in line with quarterly forecasts Responsible for all marketing initiatives and events within the venues Ensure that the venue is effectively merchandised internally and externally Liaise with Customer Services and Marketing to ensure pre-booked sales are maximised Manage social media output in line with venue marketing strategy Maximise sales and bookings through effective diary management. COMMUNICATION Communicate bi-weekly with the managers using Company meeting agenda ensuring any actions are undertaken Communicate all relevant Company and venue initiatives to teams and hold quarterly team meetings (FOH & Kitchen). Hold a weekly 1:1 communication meeting with the Head Chef Communicate upwards, any relevant information eg customer feedback team performance. SKILLS AND EXPERIENCE RELEVANT TO THE ROLE: An experienced and passionate leader who has a proven track record in the hospitality industry Ability to lead, coach, support, mentor and develop the team so they can maximise their potential Leads by example and builds a great working culture for the team Ability to grow and develop the business using your commercial acumen Excellent organisational skills with the agility to adapt to multi changing circumstances at short notice Committed to your own personal growth Full driving licence is advantageous Salary - Up to £50k Basic + Exceptional OTE & Package By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website. If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours.
General Manager - Musselburgh Our client are an ambitious and highly successful Hospitality brand with a variety of different types of venue. As a result of their continued growth they now require a number General Managers. PURPOSE OF THE ROLE: To be responsible for the operation of the venue in terms of profitability, quality and compliance. Responsible for delivering the highest standards of customer experience and venue standards, in line with Company guidelines. To consistently promote Company Core Aims and Values. KEY ACOUNTABILITIES: VENUE PROFITABILITY & PERFORMANCE Ensure that all venue financial and quality KPI's are maximised Ensure that stock is managed and controlled Ensure cash handling policies are adhered to at all times Manage P&L, prepare and participate in business reviews Continually review business performance and create actions to enhance venue profitability and performance. THEATRE & HOSPITALITY Ensure all team members (FOH & Kitchen) are developed and coached to deliver the service promise and enhance the guest journey Lead, coach, mentor and inspire teams to create theatre and atmosphere, bringing energy to the venue service standards Be aware of the full venue to ensure correct positioning of team members and customers to maximise the guest experience Manage all customer feedback using all customer feedback platforms PEOPLE Recruit, onboard, induct, develop and train ensuring that all team members receive a comprehensive induction and ongoing development Rota the best talent and ensure they are in the right place at the right time to deliver our service promise Ensure that all team members have a quarterly "check-in" and development opportunities Create an open, honest and engaging culture where team members can excel Provide ongoing coaching and mentoring to develop the team and support retention Care for your team ensuring that team members' wellbeing is at the heart of everything you do Liaise with the People Team to ensure effective workforce planning with respect to all aspects of team care Understand and adhere to our People Policies to ensure the Company is compliant Drive own personal development within position using support functions where necessary VENUE STANDARDS Conduct daily quality checks inclusive of all internal and external areas Ensure internal and external environments are maintained to high standard Communicate any property and maintenance issues using Company process Ensure Company process is adhered to for standard operating procedures (FOH & Kitchen). COMPLIANCE & QUALITY Always keep venue customers and team members safe and secure, following our policies and procedures Ensure legislative compliance requirements are always adhered to Partner with the Quality and Compliance Manager to ensure operating standard systems are monitored and actioned. SALES & MARKETING Execute venue sales plans in a timeously way in line with quarterly forecasts Responsible for all marketing initiatives and events within the venues Ensure that the venue is effectively merchandised internally and externally Liaise with Customer Services and Marketing to ensure pre-booked sales are maximised Manage social media output in line with venue marketing strategy Maximise sales and bookings through effective diary management. COMMUNICATION Communicate bi-weekly with the managers using Company meeting agenda ensuring any actions are undertaken Communicate all relevant Company and venue initiatives to teams and hold quarterly team meetings (FOH & Kitchen). Hold a weekly 1:1 communication meeting with the Head Chef Communicate upwards, any relevant information eg customer feedback team performance. SKILLS AND EXPERIENCE RELEVANT TO THE ROLE: An experienced and passionate leader who has a proven track record in the hospitality industry Ability to lead, coach, support, mentor and develop the team so they can maximise their potential Leads by example and builds a great working culture for the team Ability to grow and develop the business using your commercial acumen Excellent organisational skills with the agility to adapt to multi changing circumstances at short notice Committed to your own personal growth Full driving licence is advantageous Salary - Up to £50k Basic + Exceptional OTE & Package By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website. If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours.
Apr 02, 2026
Full time
General Manager - Musselburgh Our client are an ambitious and highly successful Hospitality brand with a variety of different types of venue. As a result of their continued growth they now require a number General Managers. PURPOSE OF THE ROLE: To be responsible for the operation of the venue in terms of profitability, quality and compliance. Responsible for delivering the highest standards of customer experience and venue standards, in line with Company guidelines. To consistently promote Company Core Aims and Values. KEY ACOUNTABILITIES: VENUE PROFITABILITY & PERFORMANCE Ensure that all venue financial and quality KPI's are maximised Ensure that stock is managed and controlled Ensure cash handling policies are adhered to at all times Manage P&L, prepare and participate in business reviews Continually review business performance and create actions to enhance venue profitability and performance. THEATRE & HOSPITALITY Ensure all team members (FOH & Kitchen) are developed and coached to deliver the service promise and enhance the guest journey Lead, coach, mentor and inspire teams to create theatre and atmosphere, bringing energy to the venue service standards Be aware of the full venue to ensure correct positioning of team members and customers to maximise the guest experience Manage all customer feedback using all customer feedback platforms PEOPLE Recruit, onboard, induct, develop and train ensuring that all team members receive a comprehensive induction and ongoing development Rota the best talent and ensure they are in the right place at the right time to deliver our service promise Ensure that all team members have a quarterly "check-in" and development opportunities Create an open, honest and engaging culture where team members can excel Provide ongoing coaching and mentoring to develop the team and support retention Care for your team ensuring that team members' wellbeing is at the heart of everything you do Liaise with the People Team to ensure effective workforce planning with respect to all aspects of team care Understand and adhere to our People Policies to ensure the Company is compliant Drive own personal development within position using support functions where necessary VENUE STANDARDS Conduct daily quality checks inclusive of all internal and external areas Ensure internal and external environments are maintained to high standard Communicate any property and maintenance issues using Company process Ensure Company process is adhered to for standard operating procedures (FOH & Kitchen). COMPLIANCE & QUALITY Always keep venue customers and team members safe and secure, following our policies and procedures Ensure legislative compliance requirements are always adhered to Partner with the Quality and Compliance Manager to ensure operating standard systems are monitored and actioned. SALES & MARKETING Execute venue sales plans in a timeously way in line with quarterly forecasts Responsible for all marketing initiatives and events within the venues Ensure that the venue is effectively merchandised internally and externally Liaise with Customer Services and Marketing to ensure pre-booked sales are maximised Manage social media output in line with venue marketing strategy Maximise sales and bookings through effective diary management. COMMUNICATION Communicate bi-weekly with the managers using Company meeting agenda ensuring any actions are undertaken Communicate all relevant Company and venue initiatives to teams and hold quarterly team meetings (FOH & Kitchen). Hold a weekly 1:1 communication meeting with the Head Chef Communicate upwards, any relevant information eg customer feedback team performance. SKILLS AND EXPERIENCE RELEVANT TO THE ROLE: An experienced and passionate leader who has a proven track record in the hospitality industry Ability to lead, coach, support, mentor and develop the team so they can maximise their potential Leads by example and builds a great working culture for the team Ability to grow and develop the business using your commercial acumen Excellent organisational skills with the agility to adapt to multi changing circumstances at short notice Committed to your own personal growth Full driving licence is advantageous Salary - Up to £50k Basic + Exceptional OTE & Package By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website. If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours.
Operations Manager for iGolf & iPlay at England Golf in Woodhall Spa. Operations Manager (Digital Pathways - iGolf & iPlay) Salary: £40,000-£45,000 Location: Woodhall Spa (with occasional travel) England Golf is evolving quickly. As they move into their 'Let's Inspire More Golfers' strategy, they are expanding their Digital Participation Pathways and iGolf and iPlay are central to that transformation. As Operations Manager, you'll be the person who keeps both digital services running smoothly day to day, while helping shape their next chapter of growth, innovation and user engagement. This is a role for someone who loves being at the centre of a modern, data driven digital operation. You'll make sure subscribers experience a service that feels reliable, intuitive and well-supported, while guiding a talented team of nine, including product, support and handicap specialists. So they're clear, connected and able to do their best work. From systems management and compliance through to customer support, policies, user journeys, engagement activity and product enhancements, you're the one who ensures everything works as it should. You'll oversee annual delivery plans, align activity with England Golf's wider strategy, and work closely with colleagues across Digital, Marketing, WHS (World Handicap System) and Governance. You'll also collaborate regularly with external providers to keep the platforms evolving. Insight and improvement sit at the heart of the role. You'll analyse performance data, listen to user feedback, refine processes and help shape features, support pathways and loyalty or engagement initiatives that drive both growth and retention. Leadership is central too. You'll support your team's development, manage resources, bring calm structure during busy periods and represent iGolf/iPlay in internal and external meetings. There's also budget responsibility and the chance to influence how these services continue to grow in the years ahead. No two days look the same: reviewing data, planning product iterations, smoothing operational processes, aligning cross team work, supporting marketing campaigns, and ensuring systems, policies and customer support all run smoothly. It's varied, purposeful and ideal for someone who enjoys making things work better. You don't need to be a golfer to excel here; what matters is curiosity, clarity and a desire to improve a service that helps open the game to more people. After probation, hybrid working is available, and the organisation offers a genuinely supportive culture with a fantastic benefits package, including private health cover, Medicash, enhanced family leave, free iGolf membership, generous National Golf Centre discounts, pension contributions up to 7% and much more. If you enjoy leading people, improving systems, connecting teams and shaping digital participation, this is a role where you can make a real impact. This role is being exclusively recruited by Will Taylor at Hays, who works closely with England Golf and will guide you through the process. #
Apr 02, 2026
Full time
Operations Manager for iGolf & iPlay at England Golf in Woodhall Spa. Operations Manager (Digital Pathways - iGolf & iPlay) Salary: £40,000-£45,000 Location: Woodhall Spa (with occasional travel) England Golf is evolving quickly. As they move into their 'Let's Inspire More Golfers' strategy, they are expanding their Digital Participation Pathways and iGolf and iPlay are central to that transformation. As Operations Manager, you'll be the person who keeps both digital services running smoothly day to day, while helping shape their next chapter of growth, innovation and user engagement. This is a role for someone who loves being at the centre of a modern, data driven digital operation. You'll make sure subscribers experience a service that feels reliable, intuitive and well-supported, while guiding a talented team of nine, including product, support and handicap specialists. So they're clear, connected and able to do their best work. From systems management and compliance through to customer support, policies, user journeys, engagement activity and product enhancements, you're the one who ensures everything works as it should. You'll oversee annual delivery plans, align activity with England Golf's wider strategy, and work closely with colleagues across Digital, Marketing, WHS (World Handicap System) and Governance. You'll also collaborate regularly with external providers to keep the platforms evolving. Insight and improvement sit at the heart of the role. You'll analyse performance data, listen to user feedback, refine processes and help shape features, support pathways and loyalty or engagement initiatives that drive both growth and retention. Leadership is central too. You'll support your team's development, manage resources, bring calm structure during busy periods and represent iGolf/iPlay in internal and external meetings. There's also budget responsibility and the chance to influence how these services continue to grow in the years ahead. No two days look the same: reviewing data, planning product iterations, smoothing operational processes, aligning cross team work, supporting marketing campaigns, and ensuring systems, policies and customer support all run smoothly. It's varied, purposeful and ideal for someone who enjoys making things work better. You don't need to be a golfer to excel here; what matters is curiosity, clarity and a desire to improve a service that helps open the game to more people. After probation, hybrid working is available, and the organisation offers a genuinely supportive culture with a fantastic benefits package, including private health cover, Medicash, enhanced family leave, free iGolf membership, generous National Golf Centre discounts, pension contributions up to 7% and much more. If you enjoy leading people, improving systems, connecting teams and shaping digital participation, this is a role where you can make a real impact. This role is being exclusively recruited by Will Taylor at Hays, who works closely with England Golf and will guide you through the process. #
CRM Product Manager London (Office-Based) Up to £55,000 Basic + Benefits leading luxury hospitality group renowned for delivering exceptional guest experiences across a portfolio of premium venues. With a strong focus on personalisation, data-driven insights, and world-class service, we are investing in our CRM capabilities to better understand and engage our guests across multiple touchpoints. The Role We are seeking a highly capable CRM Product Manager to lead the development, optimisation, and strategic direction of our CRM ecosystem. This is a hands-on role suited to someone who has not only worked with CRM platforms but has actively built and configured CRM solutions. You will play a critical role in shaping how we capture, manage, and activate guest data, ensuring a seamless and personalised experience across our venues. Key Responsibilities Own and manage the CRM product roadmap aligned with business and guest experience objectives Design, build, and optimise CRM systems and workflows within platforms such as Salesforce, HubSpot, or similar Lead the implementation and ongoing development of CRM solutions across multiple sites Oversee data architecture, segmentation, and automation strategies to enhance guest engagement Manage and optimise SevenRooms as a core CRM and guest experience platform Conduct regular CRM audits, ensuring data quality, consistency, and compliance across systems Collaborate with marketing, operations, and technology teams to deliver integrated CRM initiatives Analyse CRM performance, campaign effectiveness, and guest insights to inform decision-making Drive innovation in personalisation, lifecycle marketing, and guest retention strategies Experience & Skills Required 4+ years' experience working with CRM systems (e.g., Salesforce, HubSpot, or similar) Proven experience building CRM systems-not just using them-either within CRM platforms or through custom-built solutions Strong expertise in SevenRooms, ideally across multi-site or international environments Demonstrated ability to structure, audit, and cleanse complex datasets Solid understanding of CRM architecture, integrations, and automation workflows Analytical mindset with the ability to translate data into actionable insights Strong stakeholder management and cross-functional collaboration skills Experience within hospitality, luxury, or multi-site environments is highly desirable Working Environment London-based, office-based role (candidates must be comfortable working on-site) Collaborative, fast-paced environment within a premium hospitality setting What We Offer Competitive salary up to £55,000 Comprehensive benefits package Opportunity to shape CRM strategy within a growing luxury brand Exposure to multi-site and potentially international operations Career progression within a dynamic and innovative business
Apr 02, 2026
Full time
CRM Product Manager London (Office-Based) Up to £55,000 Basic + Benefits leading luxury hospitality group renowned for delivering exceptional guest experiences across a portfolio of premium venues. With a strong focus on personalisation, data-driven insights, and world-class service, we are investing in our CRM capabilities to better understand and engage our guests across multiple touchpoints. The Role We are seeking a highly capable CRM Product Manager to lead the development, optimisation, and strategic direction of our CRM ecosystem. This is a hands-on role suited to someone who has not only worked with CRM platforms but has actively built and configured CRM solutions. You will play a critical role in shaping how we capture, manage, and activate guest data, ensuring a seamless and personalised experience across our venues. Key Responsibilities Own and manage the CRM product roadmap aligned with business and guest experience objectives Design, build, and optimise CRM systems and workflows within platforms such as Salesforce, HubSpot, or similar Lead the implementation and ongoing development of CRM solutions across multiple sites Oversee data architecture, segmentation, and automation strategies to enhance guest engagement Manage and optimise SevenRooms as a core CRM and guest experience platform Conduct regular CRM audits, ensuring data quality, consistency, and compliance across systems Collaborate with marketing, operations, and technology teams to deliver integrated CRM initiatives Analyse CRM performance, campaign effectiveness, and guest insights to inform decision-making Drive innovation in personalisation, lifecycle marketing, and guest retention strategies Experience & Skills Required 4+ years' experience working with CRM systems (e.g., Salesforce, HubSpot, or similar) Proven experience building CRM systems-not just using them-either within CRM platforms or through custom-built solutions Strong expertise in SevenRooms, ideally across multi-site or international environments Demonstrated ability to structure, audit, and cleanse complex datasets Solid understanding of CRM architecture, integrations, and automation workflows Analytical mindset with the ability to translate data into actionable insights Strong stakeholder management and cross-functional collaboration skills Experience within hospitality, luxury, or multi-site environments is highly desirable Working Environment London-based, office-based role (candidates must be comfortable working on-site) Collaborative, fast-paced environment within a premium hospitality setting What We Offer Competitive salary up to £55,000 Comprehensive benefits package Opportunity to shape CRM strategy within a growing luxury brand Exposure to multi-site and potentially international operations Career progression within a dynamic and innovative business
Contract type Permanent Location Whittington with some flexibility for remote working Hours Full time (37.5 hours per week) with flexibility to work evenings and weekends when required Annual salary Starting from C1 £27,355.42 with the ability to progress to C3 £30,308 Last day to apply 29/03/2026 Reporting to the Individual Giving Manager, the postholder will help deliver an ambitious programme, driving the recruitment, development, and retention of supporters across appeals, campaigns, lottery, and regular giving to generate sustainable income and lasting impact. Knowledge and experience Essential Experience in data management Knowledge of effective campaign or project planning Experience of researching and developing content for fundraising Experience of creating communications for a variety of audiences and channels Experience of analysing campaign results and using insight to optimise future campaigns Experience of collaborative working with multiple internal and external partners to deliver projects Proven track record of working to and achieving targets Desirable Managing direct marketing campaigns in a charity environment Values Exhibits our hospice values and behaviours Skills Essential Confidence using CRM systems Working to deadlines A creative thinker Data led Strong attention to detail Organised Excellent interpersonal and communication skills Effective Diary management Personal Attributes Empathetic Team player Able to work under pressure Collaborative Ambassador for St Giles Hospice Other requirements Valid driving licence Eligibility to work in the UK Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests Just so you know: This post is subject to a Disclose and Barring Service (DBS) check. We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date. If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time. As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
Apr 01, 2026
Full time
Contract type Permanent Location Whittington with some flexibility for remote working Hours Full time (37.5 hours per week) with flexibility to work evenings and weekends when required Annual salary Starting from C1 £27,355.42 with the ability to progress to C3 £30,308 Last day to apply 29/03/2026 Reporting to the Individual Giving Manager, the postholder will help deliver an ambitious programme, driving the recruitment, development, and retention of supporters across appeals, campaigns, lottery, and regular giving to generate sustainable income and lasting impact. Knowledge and experience Essential Experience in data management Knowledge of effective campaign or project planning Experience of researching and developing content for fundraising Experience of creating communications for a variety of audiences and channels Experience of analysing campaign results and using insight to optimise future campaigns Experience of collaborative working with multiple internal and external partners to deliver projects Proven track record of working to and achieving targets Desirable Managing direct marketing campaigns in a charity environment Values Exhibits our hospice values and behaviours Skills Essential Confidence using CRM systems Working to deadlines A creative thinker Data led Strong attention to detail Organised Excellent interpersonal and communication skills Effective Diary management Personal Attributes Empathetic Team player Able to work under pressure Collaborative Ambassador for St Giles Hospice Other requirements Valid driving licence Eligibility to work in the UK Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests Just so you know: This post is subject to a Disclose and Barring Service (DBS) check. We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date. If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time. As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
£35,000-£45,000p/a Negotiable + Exceptional Uncapped OTE + Benefits This is a great opportunity to join a growing firm where you will have the opportunity to develop a career, and uniquely have a say and share in the growth of the business. This role will be working for an established, Managed IT Services and Cybersecurity provider based in Chester, serving approximately 300 customers across Chester, North Wales, and the North West of England. For over 20 years, they ve built their reputation on delivering exceptional technical service and genuine partnership to SME businesses. They are not a faceless corporate MSP - they're a close-knit team of around 35 people who genuinely care about customers and each other. Right now, they're at an exciting inflection point. Transitioning from traditional MSP to a security-first MSSP (Managed Security Service Provider), and significantly scaling new customer acquisition. This isn't just business as usual - this is a strategic growth phase that creates genuine opportunity for the right salesperson. Why This Role Matters We've built a strong foundation: excellent customer retention, solid technical delivery, and a trusted brand in our region. What we need now is someone who can translate that strength into consistent new business growth. This isn't about cold-calling hundreds of prospects or hitting aggressive daily activity metrics. This is about consultative, relationship-based selling to SME decision-makers who are actively looking for a trustworthy IT and security partner. You'll be joining at the perfect time: Legislative tailwind: The UK Cyber Security & Resilience Bill 2026 is creating unprecedented demand for security services Strategic positioning: Our MSSP transition and AI partnership give you compelling, differentiated value propositions to sell Proven product-market fit: Our existing customers expand with us consistently - proof that what we deliver works Supportive environment: You'll have technical pre-sales support, marketing collateral, and a CEO who's accessible The Role Title: Senior MSP Sales Executive Location: Chester office base (flexible hybrid working available), with regular customer visits across North West, North Wales, Cheshire Travel: Minimal overnight stays (less than 2 per year), mostly day trips within region Reports to: Sales Manager Primary Responsibility: Drive new customer acquisition and strategic account expansion You'll own the full sales cycle from initial contact through to contract signature, with technical support available when needed for complex pre-sales. This is a hybrid role with a balance of new business (hunting), and you will also be expected to identify and close expansion opportunities within our existing customer base. Your typical activities: Consultative discovery conversations with SME decision-makers (IT Managers, Finance Directors, MDs/CEOs) Leveraging the Cyber Security & Resilience Bill to open conversations about security gaps and compliance Conducting or supporting cyber risk assessments as entry point to MSSP services Building and managing a healthy pipeline (3x quarterly target minimum) Collaborating with technical team on proposals and scoping Identifying expansion opportunities in existing accounts during business reviews Representing the business at local business events and networking opportunities Deal profile: Target ACV: £30K+ (though some smaller deals £3-10K are part of the mix) Sales cycle: Typically 60-90 days Services sold: Managed IT services, cybersecurity (MDR, ITDR, risk assessments), cloud services, infrastructure projects. What We're Looking For Must Have: 3-5+ years selling managed IT services Consultative sales approach: You build trust and solve problems, don't just push product Technical credibility: You can hold meaningful conversations with IT managers and understand technical services (you don't need to be an engineer, but you need to "get it") Self-starter mentality: You can build and work your own pipeline, manage your own time, and hold yourself accountable Full clean UK driving licence (field sales role) Right to work in UK Highly Desirable but not essential: Experience selling cybersecurity/MSSP services (MDR, ITDR, security assessments) Existing relationships/network in Chester, North West, North Wales business community Microsoft, security, or vendor certifications Track record selling into professional services, healthcare, logistics, or regulated sectors Understanding of B2B SME buying cycles (30-100 employees typical) Cultural Fit (This Matters): Collaborative: Our technical team will support you Honest and consultative: Our customers stay with us because we don't oversell - we solve real problems Comfortable in a family business culture: We're not a corporate machine. Relationships matter here. Self-aware: You know what you're good at, you know where you need support, and you're not afraid to ask Compensation & Benefits Base Salary: £35,000 - £45,000 (depending on experience) Uncapped: No commission ceiling - exceptional performance = exceptional reward On-Target Earnings (OTE): Year 1 (with ramp): £60-70K Year 2+ (fully ramped): £75-90K+ Top performers earning significantly more (structure is uncapped) Other Benefits: 45p/mile mileage reimbursement Private cashback healthcare plan 5% employer pension contribution (via salary sacrifice scheme) Flexible working (office-based when not with customers, but we're very supportive of hybrid flexible working) Supportive culture What Makes Us Different 20+ years of reputation. You're not selling a startup's promises - you're selling proven delivery. Our customers stay with us because we're genuinely good at what we do. Strategic growth phase. This isn't "business as usual" - we're actively transitioning to MSSP, launching AI services, and investing in growth. There's genuine opportunity here for someone who executes. Family culture, not corporate politics. Our CEO is accessible. Our technical team is supportive. Decisions get made quickly because we're not a bureaucracy. Strong existing customer satisfaction. When you do win new business, you're not going to be firefighting poor delivery or defending bad service. Our customers expand with us consistently - that's proof our service quality is strong. You'll actually be supported. Marketing collateral, technical pre-sales, CRM and tools, lead generation campaigns - you're not doing this alone. You're not just "another salesperson" here - you're a core part of a strategic growth phase with genuine upside. Interested to hear more? Please apply, and someone will be in contact to answer all your questions. This is a great opportunity to join a growing firm where you will have the opportunity to develop a career, and uniquely have a say and share in the growth of the business.
Apr 01, 2026
Full time
£35,000-£45,000p/a Negotiable + Exceptional Uncapped OTE + Benefits This is a great opportunity to join a growing firm where you will have the opportunity to develop a career, and uniquely have a say and share in the growth of the business. This role will be working for an established, Managed IT Services and Cybersecurity provider based in Chester, serving approximately 300 customers across Chester, North Wales, and the North West of England. For over 20 years, they ve built their reputation on delivering exceptional technical service and genuine partnership to SME businesses. They are not a faceless corporate MSP - they're a close-knit team of around 35 people who genuinely care about customers and each other. Right now, they're at an exciting inflection point. Transitioning from traditional MSP to a security-first MSSP (Managed Security Service Provider), and significantly scaling new customer acquisition. This isn't just business as usual - this is a strategic growth phase that creates genuine opportunity for the right salesperson. Why This Role Matters We've built a strong foundation: excellent customer retention, solid technical delivery, and a trusted brand in our region. What we need now is someone who can translate that strength into consistent new business growth. This isn't about cold-calling hundreds of prospects or hitting aggressive daily activity metrics. This is about consultative, relationship-based selling to SME decision-makers who are actively looking for a trustworthy IT and security partner. You'll be joining at the perfect time: Legislative tailwind: The UK Cyber Security & Resilience Bill 2026 is creating unprecedented demand for security services Strategic positioning: Our MSSP transition and AI partnership give you compelling, differentiated value propositions to sell Proven product-market fit: Our existing customers expand with us consistently - proof that what we deliver works Supportive environment: You'll have technical pre-sales support, marketing collateral, and a CEO who's accessible The Role Title: Senior MSP Sales Executive Location: Chester office base (flexible hybrid working available), with regular customer visits across North West, North Wales, Cheshire Travel: Minimal overnight stays (less than 2 per year), mostly day trips within region Reports to: Sales Manager Primary Responsibility: Drive new customer acquisition and strategic account expansion You'll own the full sales cycle from initial contact through to contract signature, with technical support available when needed for complex pre-sales. This is a hybrid role with a balance of new business (hunting), and you will also be expected to identify and close expansion opportunities within our existing customer base. Your typical activities: Consultative discovery conversations with SME decision-makers (IT Managers, Finance Directors, MDs/CEOs) Leveraging the Cyber Security & Resilience Bill to open conversations about security gaps and compliance Conducting or supporting cyber risk assessments as entry point to MSSP services Building and managing a healthy pipeline (3x quarterly target minimum) Collaborating with technical team on proposals and scoping Identifying expansion opportunities in existing accounts during business reviews Representing the business at local business events and networking opportunities Deal profile: Target ACV: £30K+ (though some smaller deals £3-10K are part of the mix) Sales cycle: Typically 60-90 days Services sold: Managed IT services, cybersecurity (MDR, ITDR, risk assessments), cloud services, infrastructure projects. What We're Looking For Must Have: 3-5+ years selling managed IT services Consultative sales approach: You build trust and solve problems, don't just push product Technical credibility: You can hold meaningful conversations with IT managers and understand technical services (you don't need to be an engineer, but you need to "get it") Self-starter mentality: You can build and work your own pipeline, manage your own time, and hold yourself accountable Full clean UK driving licence (field sales role) Right to work in UK Highly Desirable but not essential: Experience selling cybersecurity/MSSP services (MDR, ITDR, security assessments) Existing relationships/network in Chester, North West, North Wales business community Microsoft, security, or vendor certifications Track record selling into professional services, healthcare, logistics, or regulated sectors Understanding of B2B SME buying cycles (30-100 employees typical) Cultural Fit (This Matters): Collaborative: Our technical team will support you Honest and consultative: Our customers stay with us because we don't oversell - we solve real problems Comfortable in a family business culture: We're not a corporate machine. Relationships matter here. Self-aware: You know what you're good at, you know where you need support, and you're not afraid to ask Compensation & Benefits Base Salary: £35,000 - £45,000 (depending on experience) Uncapped: No commission ceiling - exceptional performance = exceptional reward On-Target Earnings (OTE): Year 1 (with ramp): £60-70K Year 2+ (fully ramped): £75-90K+ Top performers earning significantly more (structure is uncapped) Other Benefits: 45p/mile mileage reimbursement Private cashback healthcare plan 5% employer pension contribution (via salary sacrifice scheme) Flexible working (office-based when not with customers, but we're very supportive of hybrid flexible working) Supportive culture What Makes Us Different 20+ years of reputation. You're not selling a startup's promises - you're selling proven delivery. Our customers stay with us because we're genuinely good at what we do. Strategic growth phase. This isn't "business as usual" - we're actively transitioning to MSSP, launching AI services, and investing in growth. There's genuine opportunity here for someone who executes. Family culture, not corporate politics. Our CEO is accessible. Our technical team is supportive. Decisions get made quickly because we're not a bureaucracy. Strong existing customer satisfaction. When you do win new business, you're not going to be firefighting poor delivery or defending bad service. Our customers expand with us consistently - that's proof our service quality is strong. You'll actually be supported. Marketing collateral, technical pre-sales, CRM and tools, lead generation campaigns - you're not doing this alone. You're not just "another salesperson" here - you're a core part of a strategic growth phase with genuine upside. Interested to hear more? Please apply, and someone will be in contact to answer all your questions. This is a great opportunity to join a growing firm where you will have the opportunity to develop a career, and uniquely have a say and share in the growth of the business.
Digital Trading Manager Online Retail Greater Manchester Competitive Salary We are partnering with a high-growth, digitally-led retail business that has quickly established itself as a major player within their space. With a strong direct-to-consumer model and a growing presence across its own website, marketplaces and social commerce platforms, the business is entering an exciting new phase of scale. As part of this growth, the business is looking to appoint a commercially driven Digital Trading Manager to take ownership of multi-channel trading performance and unlock further revenue and margin opportunities. The Digital Trading Manager will own end-to-end trading across all D2C channels, driving a cohesive and insight-led approach to pricing, promotions, merchandising and customer experience. This is a highly visible role where the Digital Trading Manager will act as the central link between buying, marketing and eCommerce, ensuring all activity aligns into a clear and commercially effective trading plan. Key Responsibilities Own the trading and marketing calendar across website, marketplaces and social commerce platforms Lead on-site trading and merchandising, ensuring strong product visibility, navigation and conversion Define and optimise pricing strategy to balance competitiveness, margin and contribution Plan and execute campaigns, events and promotional activity aligned to seasonal and commercial priorities Act as the key connector across buying, marketing and eCommerce to deliver joined-up trading execution Drive improvements in customer journey and basket value through cross sell and upsell initiatives Partner with internal teams to improve stock sell-through across all D2C channels Analyse performance data to identify opportunities, risks and actionable insights Deliver clear trading reports and strategic recommendations to senior leadership, covering revenue, margin, conversion, traffic, acquisition, retention, LTV, basket size and channel performance About You Proven background in a digital trading, eCommerce or online merchandising role within retail or D2C Strong commercial instinct with a track record of driving revenue, margin and sell through Confident managing pricing, promotions and on-site trading performance Highly analytical with the ability to translate data into clear actions Comfortable working cross-functionally and influencing stakeholders at all levels Thrives in a fast-paced, high-growth environment Why Apply Join a fast-scaling UK retail business with significant growth momentum Opportunity to take real ownership of multi-channel trading strategy Work within an entrepreneurial, agile culture with clear progression opportunities Competitive salary and benefits package Apply today to find out more! BH35720
Apr 01, 2026
Full time
Digital Trading Manager Online Retail Greater Manchester Competitive Salary We are partnering with a high-growth, digitally-led retail business that has quickly established itself as a major player within their space. With a strong direct-to-consumer model and a growing presence across its own website, marketplaces and social commerce platforms, the business is entering an exciting new phase of scale. As part of this growth, the business is looking to appoint a commercially driven Digital Trading Manager to take ownership of multi-channel trading performance and unlock further revenue and margin opportunities. The Digital Trading Manager will own end-to-end trading across all D2C channels, driving a cohesive and insight-led approach to pricing, promotions, merchandising and customer experience. This is a highly visible role where the Digital Trading Manager will act as the central link between buying, marketing and eCommerce, ensuring all activity aligns into a clear and commercially effective trading plan. Key Responsibilities Own the trading and marketing calendar across website, marketplaces and social commerce platforms Lead on-site trading and merchandising, ensuring strong product visibility, navigation and conversion Define and optimise pricing strategy to balance competitiveness, margin and contribution Plan and execute campaigns, events and promotional activity aligned to seasonal and commercial priorities Act as the key connector across buying, marketing and eCommerce to deliver joined-up trading execution Drive improvements in customer journey and basket value through cross sell and upsell initiatives Partner with internal teams to improve stock sell-through across all D2C channels Analyse performance data to identify opportunities, risks and actionable insights Deliver clear trading reports and strategic recommendations to senior leadership, covering revenue, margin, conversion, traffic, acquisition, retention, LTV, basket size and channel performance About You Proven background in a digital trading, eCommerce or online merchandising role within retail or D2C Strong commercial instinct with a track record of driving revenue, margin and sell through Confident managing pricing, promotions and on-site trading performance Highly analytical with the ability to translate data into clear actions Comfortable working cross-functionally and influencing stakeholders at all levels Thrives in a fast-paced, high-growth environment Why Apply Join a fast-scaling UK retail business with significant growth momentum Opportunity to take real ownership of multi-channel trading strategy Work within an entrepreneurial, agile culture with clear progression opportunities Competitive salary and benefits package Apply today to find out more! BH35720
Associate Director, Product (IRIS Financials) Competitive + Bonus + Benefits Remote, UK Permanent full time About IRIS Software Group IRIS Software Group is one of the UK's largest privately held software companies, supporting over 120,000 organisations across education, finance, HR, and payroll. Within our Education division, IRIS Financials is a market-leading finance platform trusted by over 11,000 schools and Multi-Academy Trusts. We're now looking for a senior product leader to take this platform to the next level. The Role As Associate Director of Product Management , you will define and deliver the vision for IRIS Financials, leading its evolution into a modern, cloud-first SaaS solution. This is a strategic and hands-on leadership role, combining product vision, commercial thinking, and team leadership to drive growth, innovation, and customer value. Key Responsibilities Define and lead the product strategy and roadmap for IRIS Financials Drive platform modernisation and SaaS transformation Use customer insight, market trends, and data to shape product direction Collaborate with Engineering, Sales, Marketing, and Customer Success Ensure delivery of high-impact, customer-centric product outcomes Support commercial performance, including growth and retention Lead and develop a team of Product Managers Ensure compliance with education finance regulations and standards About You You are a strategic product leader with a strong track record in SaaS or enterprise software environments. You'll bring: Significant experience in senior product management roles Proven success delivering product strategy and transformation at scale Strong leadership skills with experience managing product teams Ability to influence across technical and commercial stakeholders A data-driven, customer-first mindset Bonus if you have: Experience with financial systems or ERP platforms Knowledge of the UK education or MAT sector Experience leading cloud or legacy-to-SaaS transformations Why Join Us? Lead a high-profile, mission critical product Play a key role in a major SaaS transformation journey Work in a collaborative, growth-focused environment Competitive salary, benefits, and flexible remote working Apply Now If you're ready to lead product strategy at scale and make a real impact in education technology, we'd love to hear from you! Please note: We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.
Apr 01, 2026
Full time
Associate Director, Product (IRIS Financials) Competitive + Bonus + Benefits Remote, UK Permanent full time About IRIS Software Group IRIS Software Group is one of the UK's largest privately held software companies, supporting over 120,000 organisations across education, finance, HR, and payroll. Within our Education division, IRIS Financials is a market-leading finance platform trusted by over 11,000 schools and Multi-Academy Trusts. We're now looking for a senior product leader to take this platform to the next level. The Role As Associate Director of Product Management , you will define and deliver the vision for IRIS Financials, leading its evolution into a modern, cloud-first SaaS solution. This is a strategic and hands-on leadership role, combining product vision, commercial thinking, and team leadership to drive growth, innovation, and customer value. Key Responsibilities Define and lead the product strategy and roadmap for IRIS Financials Drive platform modernisation and SaaS transformation Use customer insight, market trends, and data to shape product direction Collaborate with Engineering, Sales, Marketing, and Customer Success Ensure delivery of high-impact, customer-centric product outcomes Support commercial performance, including growth and retention Lead and develop a team of Product Managers Ensure compliance with education finance regulations and standards About You You are a strategic product leader with a strong track record in SaaS or enterprise software environments. You'll bring: Significant experience in senior product management roles Proven success delivering product strategy and transformation at scale Strong leadership skills with experience managing product teams Ability to influence across technical and commercial stakeholders A data-driven, customer-first mindset Bonus if you have: Experience with financial systems or ERP platforms Knowledge of the UK education or MAT sector Experience leading cloud or legacy-to-SaaS transformations Why Join Us? Lead a high-profile, mission critical product Play a key role in a major SaaS transformation journey Work in a collaborative, growth-focused environment Competitive salary, benefits, and flexible remote working Apply Now If you're ready to lead product strategy at scale and make a real impact in education technology, we'd love to hear from you! Please note: We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.
Sales Account Manager Location: Huddersfield Hours: 37.5 Hours per Week, 9am - 5pm Monday - Friday Salary: 27,000 - 30,000 Depending on Experience, Discretionary Bonus Scheme (Monthly and Annual) Contract Type: Permanent An established and growing business in Huddersfield is looking to appoint an experienced Sales Account Manager to manage and develop new and existing relationships. This is a consultative and varied role, combining account management, technical understanding, and commercial awareness. You'll be responsible for maintaining strong relationships while identifying opportunities to grow accounts and maximise revenue. If you like sales but prefer to avoid the "cold hard sell", this could be the role for you. Key Responsibilities: Managing a portfolio of client accounts from onboarding through to retention Following up on quotations and identifying opportunities to convert and upsell Building strong relationships with clients at all levels Understanding requirements and recommending suitable solutions Working closely with internal teams to ensure client needs are met Monitoring market trends Maintaining CRM records Working towards revenue and growth targets Key Requirements: Previous experience in sales or account management Strong communication skills with a confident telephone manner Ability to manage your own workload and work independently Commercial awareness with a proactive approach to problem solving Experience using CRM Systems Experience with SAGE 200 is advantageous A motivated and resilient and results-driven attitude This is an excellent opportunity for someone looking to take ownership of their accounts within a stable business that values collaboration and long-term results and relationships. Please apply now if you fit the criteria!
Apr 01, 2026
Full time
Sales Account Manager Location: Huddersfield Hours: 37.5 Hours per Week, 9am - 5pm Monday - Friday Salary: 27,000 - 30,000 Depending on Experience, Discretionary Bonus Scheme (Monthly and Annual) Contract Type: Permanent An established and growing business in Huddersfield is looking to appoint an experienced Sales Account Manager to manage and develop new and existing relationships. This is a consultative and varied role, combining account management, technical understanding, and commercial awareness. You'll be responsible for maintaining strong relationships while identifying opportunities to grow accounts and maximise revenue. If you like sales but prefer to avoid the "cold hard sell", this could be the role for you. Key Responsibilities: Managing a portfolio of client accounts from onboarding through to retention Following up on quotations and identifying opportunities to convert and upsell Building strong relationships with clients at all levels Understanding requirements and recommending suitable solutions Working closely with internal teams to ensure client needs are met Monitoring market trends Maintaining CRM records Working towards revenue and growth targets Key Requirements: Previous experience in sales or account management Strong communication skills with a confident telephone manner Ability to manage your own workload and work independently Commercial awareness with a proactive approach to problem solving Experience using CRM Systems Experience with SAGE 200 is advantageous A motivated and resilient and results-driven attitude This is an excellent opportunity for someone looking to take ownership of their accounts within a stable business that values collaboration and long-term results and relationships. Please apply now if you fit the criteria!
Competitive Salary Plus Bonus + Car Allowance or Company Car Barchester have a rare opportunity for a passionate senior sales professional to join us as a Divisional Sales and Marketing Manager. This vital role will support the 47 care homes across the South West Division's portfolio to grow their occupancy and have a positive impact on the commercial success of each and every home. We are looking for someone who is self-motivated, creative, with excellent attention to detail, who will be able to communicate ideas and improvements clearly at all levels. This is a home-based role, with regular travel across South West / London. Required experience/qualifications: A background in sales, marketing, and/or communicationsPrevious experience managing a high-performing sales teamConfident in using various reporting processesExperience analysing market and financial data, and presenting conclusionsFull UK driving licence Responsibilities: Review the top line of each care home, translating findings into business plans to achieve occupancy, revenue, and EBITDAR objectivesLine manage a team of Customer Relationship Managers and oversee the commercial performance of a team of Home Service AdvisorsStrategic input into enquiry generation across the divisionWork with management across the division to identify specific difficulties around enquiry management and community engagement, and deliver training to address these areasRecruitment, induction, training, and retention of Customer Relationship Managers and Home Services AdvisorsOversee a Divisional Activities lead and delivery of Life Enrichment programmes in all homesMaintain a good awareness of the market opportunities across the divisionTravel to care homes across the division to gain a depth of knowledge into the Barchester approach and home-specific challengesDeliver occupancy support sessions on a monthly basis across all regions to develop clear action plansWork closely with the marketing and life enrichment teams to develop, deliver, and promote the Barchester ethosSupport Barchester's ambitious new build programme to ensure occupancy growth in newly opened homesOversee social media activity for 47 care homesDemonstrate a clear focus on quality and customer experience Rewards and Benefits: Generous salaryCompetitive car allowanceAccess to a range of retail and leisure vouchersFree learning and development opportunities As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. 7766
Apr 01, 2026
Full time
Competitive Salary Plus Bonus + Car Allowance or Company Car Barchester have a rare opportunity for a passionate senior sales professional to join us as a Divisional Sales and Marketing Manager. This vital role will support the 47 care homes across the South West Division's portfolio to grow their occupancy and have a positive impact on the commercial success of each and every home. We are looking for someone who is self-motivated, creative, with excellent attention to detail, who will be able to communicate ideas and improvements clearly at all levels. This is a home-based role, with regular travel across South West / London. Required experience/qualifications: A background in sales, marketing, and/or communicationsPrevious experience managing a high-performing sales teamConfident in using various reporting processesExperience analysing market and financial data, and presenting conclusionsFull UK driving licence Responsibilities: Review the top line of each care home, translating findings into business plans to achieve occupancy, revenue, and EBITDAR objectivesLine manage a team of Customer Relationship Managers and oversee the commercial performance of a team of Home Service AdvisorsStrategic input into enquiry generation across the divisionWork with management across the division to identify specific difficulties around enquiry management and community engagement, and deliver training to address these areasRecruitment, induction, training, and retention of Customer Relationship Managers and Home Services AdvisorsOversee a Divisional Activities lead and delivery of Life Enrichment programmes in all homesMaintain a good awareness of the market opportunities across the divisionTravel to care homes across the division to gain a depth of knowledge into the Barchester approach and home-specific challengesDeliver occupancy support sessions on a monthly basis across all regions to develop clear action plansWork closely with the marketing and life enrichment teams to develop, deliver, and promote the Barchester ethosSupport Barchester's ambitious new build programme to ensure occupancy growth in newly opened homesOversee social media activity for 47 care homesDemonstrate a clear focus on quality and customer experience Rewards and Benefits: Generous salaryCompetitive car allowanceAccess to a range of retail and leisure vouchersFree learning and development opportunities As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. 7766
Competitive Salary Plus Bonus + Car Allowance or Company Car Barchester have a rare opportunity for a passionate senior sales professional to join us as a Divisional Sales and Marketing Manager. This vital role will support the 47 care homes across the South West Division's portfolio to grow their occupancy and have a positive impact on the commercial success of each and every home. We are looking for someone who is self-motivated, creative, with excellent attention to detail, who will be able to communicate ideas and improvements clearly at all levels. This is a home-based role, with regular travel across South West / London. Required experience/qualifications: A background in sales, marketing, and/or communicationsPrevious experience managing a high-performing sales teamConfident in using various reporting processesExperience analysing market and financial data, and presenting conclusionsFull UK driving licence Responsibilities: Review the top line of each care home, translating findings into business plans to achieve occupancy, revenue, and EBITDAR objectivesLine manage a team of Customer Relationship Managers and oversee the commercial performance of a team of Home Service AdvisorsStrategic input into enquiry generation across the divisionWork with management across the division to identify specific difficulties around enquiry management and community engagement, and deliver training to address these areasRecruitment, induction, training, and retention of Customer Relationship Managers and Home Services AdvisorsOversee a Divisional Activities lead and delivery of Life Enrichment programmes in all homesMaintain a good awareness of the market opportunities across the divisionTravel to care homes across the division to gain a depth of knowledge into the Barchester approach and home-specific challengesDeliver occupancy support sessions on a monthly basis across all regions to develop clear action plansWork closely with the marketing and life enrichment teams to develop, deliver, and promote the Barchester ethosSupport Barchester's ambitious new build programme to ensure occupancy growth in newly opened homesOversee social media activity for 47 care homesDemonstrate a clear focus on quality and customer experience Rewards and Benefits: Generous salaryCompetitive car allowanceAccess to a range of retail and leisure vouchersFree learning and development opportunities As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. 7766
Apr 01, 2026
Full time
Competitive Salary Plus Bonus + Car Allowance or Company Car Barchester have a rare opportunity for a passionate senior sales professional to join us as a Divisional Sales and Marketing Manager. This vital role will support the 47 care homes across the South West Division's portfolio to grow their occupancy and have a positive impact on the commercial success of each and every home. We are looking for someone who is self-motivated, creative, with excellent attention to detail, who will be able to communicate ideas and improvements clearly at all levels. This is a home-based role, with regular travel across South West / London. Required experience/qualifications: A background in sales, marketing, and/or communicationsPrevious experience managing a high-performing sales teamConfident in using various reporting processesExperience analysing market and financial data, and presenting conclusionsFull UK driving licence Responsibilities: Review the top line of each care home, translating findings into business plans to achieve occupancy, revenue, and EBITDAR objectivesLine manage a team of Customer Relationship Managers and oversee the commercial performance of a team of Home Service AdvisorsStrategic input into enquiry generation across the divisionWork with management across the division to identify specific difficulties around enquiry management and community engagement, and deliver training to address these areasRecruitment, induction, training, and retention of Customer Relationship Managers and Home Services AdvisorsOversee a Divisional Activities lead and delivery of Life Enrichment programmes in all homesMaintain a good awareness of the market opportunities across the divisionTravel to care homes across the division to gain a depth of knowledge into the Barchester approach and home-specific challengesDeliver occupancy support sessions on a monthly basis across all regions to develop clear action plansWork closely with the marketing and life enrichment teams to develop, deliver, and promote the Barchester ethosSupport Barchester's ambitious new build programme to ensure occupancy growth in newly opened homesOversee social media activity for 47 care homesDemonstrate a clear focus on quality and customer experience Rewards and Benefits: Generous salaryCompetitive car allowanceAccess to a range of retail and leisure vouchersFree learning and development opportunities As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. 7766
Marketing and Brand Manager Salary: Senior Manager Band 5 £40,775 £52,196, depending on experience Location: Central Newcastle (with flexibility to work from home on Fridays) Hours: Full-time, 36 hours per week Holidays: 30 days plus Bank Holidays Travel: Some regional and national travel, as required Closing Date: 5pm Friday 10 April 2026 Interview Date: Wednesday 22 & Thursday 23 April 2026 Make a Difference with Schools North East Schools North East is a purpose-driven charity championing schools and trusts across the region. Representing a collaborative network of over 1,150 schools, we are recognised nationally as the Voice for North East education, the Glue that brings schools together, and the Bridge connecting them to wider policy and practice. As we approach our 20th year, we are entering a new phase, strengthening our influence, extending our reach, and deepening the value we provide to members. This reach is further amplified through the National Network of Special Schools for School Business Professionals (NNoSS), a national community we lead. As Marketing & Brand Manager, you will lead and deliver a clear, strategic marketing and communications approach across all core workstreams: Schools North East, NNoSS, Jobs in Schools North East (our regional recruitment portal), and our high-profile events programme. You will also play a central role in amplifying our policy and influencing work, ensuring the voice and evidence of North East schools is heard nationally. This is a broad, high-impact role spanning brand, digital, content, campaigns, and stakeholder engagement, requiring both strategic oversight and hands-on delivery. You will ensure alignment across marketing, communications, policy, and events, and integrate activities to strengthen our position as the authoritative voice of North East schools. This role demands a commercially aware, politically astute leader who can see the bigger picture while delivering at pace. You will anticipate trends, respond decisively to opportunities and challenges, and make informed, confident decisions. We are looking for someone who leads with clarity and purpose, builds strong relationships, and communicates with impact. You will foster a collaborative, high-performing culture, supporting the development of others while maintaining high standards of delivery. This is an opportunity to play a defining role in a respected organisation at a critical stage in its development and to shape how we engage, influence, and grow in the years ahead. . Key Responsibilities Organisational Leadership Contribute to the strategic leadership of Schools North East as a senior manager, ensuring marketing work supports the organisation s long-term mission and values. Strategic Marketing Leadership Develop and deliver a forward-thinking marketing strategy that elevates Schools North East s brand regionally and nationally, aligning with organisational goals and values. Act as the senior lead on all marketing and brand initiatives, embedding marketing thinking across the organisation. Brand Development & Management Strengthen Schools North East as the authoritative voice of education in the region and a credible influencer on the national stage. Manage and refresh, as necessary, the brand identity to ensure consistency across all channels, content, campaigns, and events. Content & Campaign Strategy Create and oversee a compelling multi-channel content strategy that delivers high-value engagement across all audiences, from school leaders and policymakers to media and potential funders. Lead integrated marketing campaigns that amplify the impact of events, policy work, and membership services. Audience Engagement & Insight Develop segmented engagement strategies to better serve diverse stakeholder groups, ensuring messages land with clarity and purpose. Use audience insight, member feedback, and data analytics to shape messaging, improve outcomes, and report on ROI. Media & Public Relations Act as brand guardian and media lead by proactively shaping public narratives, overseeing media inquiries, and managing external comms. Build and manage strategic relationships with regional and national media to drive influence and awareness. Digital & Social Media Strategy Transform Schools North East s digital presence, particularly on LinkedIn and other platforms, to increase visibility, engagement, and thought leadership. Introduce a more dynamic and audience-friendly approach to communications and e- newsletters, reducing information overload and improving open and engagement rates. Revenue Generation & Innovation Drive revenue across the SNE portfolio, including memberships, NNoSS, Jobs in Schools North East, partnerships, sponsorships, and events, maximising income, retention, and growth. Develop new income streams, products, and commercial opportunities through targeted campaigns and offers aligned to SNE s mission. Embed a data-driven, commercial approach to marketing, improving conversion, delegate acquisition, and ROI while maintaining our charitable ethos. Systems & Tools Oversee the development and optimisation of CRM, website, and digital tools to streamline marketing operations and track impact. Ensure data compliance and user experience best practices are upheld. Team Leadership & Collaboration Lead and mentor direct reports setting clear KPIs and fostering a creative, ambitious, and collaborative team culture across the organisation. Work closely with Directors, Business, Events and Policy teams to ensure marketing activity supports and enhances core functions. Person Specification (A Application, I Interview, T Task) Essential: Proven experience (5-10 years minimum) in senior marketing, communications, or brand roles, ideally in complex or mission-led organisations (A, I). Strategic thinker with a demonstrable track record of delivering marketing plans that grow brand awareness, reputation, and engagement (A, I, T). Experience working across digital, PR, content, and campaign planning, with measurable impact (A, I). Strong leadership experience, able to inspire a team and embed marketing thinking organisation wide (A, I). Expertise in media handling, brand positioning, and stakeholder communications (A, I). Demonstrable understanding of the role marketing plays in policy influence, membership retention, and charitable growth (A, I). Excellent copywriting and messaging skills, with the ability to distill complex information into clear, compelling content (A, I, T). Confident using analytics, CRM platforms, email marketing tools, and social media to drive engagement (A, I). Highly collaborative, with a can-do attitude and the ability to engage internal and external stakeholders (A, I). Ability to innovate within resource constraints and remain calm under pressure (A, I). Desirable: Experience in the education, charity, or membership sector (A, I). Knowledge of the education landscape in the North East or wider national policy context (A, I).
Apr 01, 2026
Full time
Marketing and Brand Manager Salary: Senior Manager Band 5 £40,775 £52,196, depending on experience Location: Central Newcastle (with flexibility to work from home on Fridays) Hours: Full-time, 36 hours per week Holidays: 30 days plus Bank Holidays Travel: Some regional and national travel, as required Closing Date: 5pm Friday 10 April 2026 Interview Date: Wednesday 22 & Thursday 23 April 2026 Make a Difference with Schools North East Schools North East is a purpose-driven charity championing schools and trusts across the region. Representing a collaborative network of over 1,150 schools, we are recognised nationally as the Voice for North East education, the Glue that brings schools together, and the Bridge connecting them to wider policy and practice. As we approach our 20th year, we are entering a new phase, strengthening our influence, extending our reach, and deepening the value we provide to members. This reach is further amplified through the National Network of Special Schools for School Business Professionals (NNoSS), a national community we lead. As Marketing & Brand Manager, you will lead and deliver a clear, strategic marketing and communications approach across all core workstreams: Schools North East, NNoSS, Jobs in Schools North East (our regional recruitment portal), and our high-profile events programme. You will also play a central role in amplifying our policy and influencing work, ensuring the voice and evidence of North East schools is heard nationally. This is a broad, high-impact role spanning brand, digital, content, campaigns, and stakeholder engagement, requiring both strategic oversight and hands-on delivery. You will ensure alignment across marketing, communications, policy, and events, and integrate activities to strengthen our position as the authoritative voice of North East schools. This role demands a commercially aware, politically astute leader who can see the bigger picture while delivering at pace. You will anticipate trends, respond decisively to opportunities and challenges, and make informed, confident decisions. We are looking for someone who leads with clarity and purpose, builds strong relationships, and communicates with impact. You will foster a collaborative, high-performing culture, supporting the development of others while maintaining high standards of delivery. This is an opportunity to play a defining role in a respected organisation at a critical stage in its development and to shape how we engage, influence, and grow in the years ahead. . Key Responsibilities Organisational Leadership Contribute to the strategic leadership of Schools North East as a senior manager, ensuring marketing work supports the organisation s long-term mission and values. Strategic Marketing Leadership Develop and deliver a forward-thinking marketing strategy that elevates Schools North East s brand regionally and nationally, aligning with organisational goals and values. Act as the senior lead on all marketing and brand initiatives, embedding marketing thinking across the organisation. Brand Development & Management Strengthen Schools North East as the authoritative voice of education in the region and a credible influencer on the national stage. Manage and refresh, as necessary, the brand identity to ensure consistency across all channels, content, campaigns, and events. Content & Campaign Strategy Create and oversee a compelling multi-channel content strategy that delivers high-value engagement across all audiences, from school leaders and policymakers to media and potential funders. Lead integrated marketing campaigns that amplify the impact of events, policy work, and membership services. Audience Engagement & Insight Develop segmented engagement strategies to better serve diverse stakeholder groups, ensuring messages land with clarity and purpose. Use audience insight, member feedback, and data analytics to shape messaging, improve outcomes, and report on ROI. Media & Public Relations Act as brand guardian and media lead by proactively shaping public narratives, overseeing media inquiries, and managing external comms. Build and manage strategic relationships with regional and national media to drive influence and awareness. Digital & Social Media Strategy Transform Schools North East s digital presence, particularly on LinkedIn and other platforms, to increase visibility, engagement, and thought leadership. Introduce a more dynamic and audience-friendly approach to communications and e- newsletters, reducing information overload and improving open and engagement rates. Revenue Generation & Innovation Drive revenue across the SNE portfolio, including memberships, NNoSS, Jobs in Schools North East, partnerships, sponsorships, and events, maximising income, retention, and growth. Develop new income streams, products, and commercial opportunities through targeted campaigns and offers aligned to SNE s mission. Embed a data-driven, commercial approach to marketing, improving conversion, delegate acquisition, and ROI while maintaining our charitable ethos. Systems & Tools Oversee the development and optimisation of CRM, website, and digital tools to streamline marketing operations and track impact. Ensure data compliance and user experience best practices are upheld. Team Leadership & Collaboration Lead and mentor direct reports setting clear KPIs and fostering a creative, ambitious, and collaborative team culture across the organisation. Work closely with Directors, Business, Events and Policy teams to ensure marketing activity supports and enhances core functions. Person Specification (A Application, I Interview, T Task) Essential: Proven experience (5-10 years minimum) in senior marketing, communications, or brand roles, ideally in complex or mission-led organisations (A, I). Strategic thinker with a demonstrable track record of delivering marketing plans that grow brand awareness, reputation, and engagement (A, I, T). Experience working across digital, PR, content, and campaign planning, with measurable impact (A, I). Strong leadership experience, able to inspire a team and embed marketing thinking organisation wide (A, I). Expertise in media handling, brand positioning, and stakeholder communications (A, I). Demonstrable understanding of the role marketing plays in policy influence, membership retention, and charitable growth (A, I). Excellent copywriting and messaging skills, with the ability to distill complex information into clear, compelling content (A, I, T). Confident using analytics, CRM platforms, email marketing tools, and social media to drive engagement (A, I). Highly collaborative, with a can-do attitude and the ability to engage internal and external stakeholders (A, I). Ability to innovate within resource constraints and remain calm under pressure (A, I). Desirable: Experience in the education, charity, or membership sector (A, I). Knowledge of the education landscape in the North East or wider national policy context (A, I).
