Senior Site Manager job East Midlands £70k-£75k + car allowance + bonus with leading housebuilder Your new company You'll be joining a well established national PLC house builder delivering high quality, traditional build homes across the East Midlands. With multiple active developments and a strong land pipeline, the business is expanding its production team and is looking for an experienced Senior Site Manager to lead a flagship residential project. This is an excellent opportunity to join a stable, well resourced developer with clear routes for progression. Your new role As Senior Site Manager, you will take full responsibility for the delivery of a fast paced housing development from groundwork through to handover. Your key duties will include: Leading the onsite team and managing all subcontractors Ensuring safety, quality, and programme targets are consistently met Driving high build standards in line with NHBC requirements Managing site logistics, H&S, and all associated reporting Overseeing customer journey standards and ensuring excellent handovers Working closely with the commercial, technical and sales teams to maintain smooth project delivery This is a hands on leadership role suited to someone who thrives in a structured PLC environment. What you'll need to succeed To be successful in this role, you will need: Proven experience as a Senior Site Manager delivering volume traditional build housing CSCS (Gold/Black/White) SMSTS First Aid Strong leadership and communication skills A track record of delivering high quality sites on time and within budget Additional industry recognised certificates are advantageous What you'll get in return £70,000-£75,000 basic salary Company car or car allowance Bonus scheme Opportunity to run a major development with a leading PLC builder Long term career progression within a structured and secure organisation Supportive working culture with ongoing training and development What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Apr 03, 2026
Full time
Senior Site Manager job East Midlands £70k-£75k + car allowance + bonus with leading housebuilder Your new company You'll be joining a well established national PLC house builder delivering high quality, traditional build homes across the East Midlands. With multiple active developments and a strong land pipeline, the business is expanding its production team and is looking for an experienced Senior Site Manager to lead a flagship residential project. This is an excellent opportunity to join a stable, well resourced developer with clear routes for progression. Your new role As Senior Site Manager, you will take full responsibility for the delivery of a fast paced housing development from groundwork through to handover. Your key duties will include: Leading the onsite team and managing all subcontractors Ensuring safety, quality, and programme targets are consistently met Driving high build standards in line with NHBC requirements Managing site logistics, H&S, and all associated reporting Overseeing customer journey standards and ensuring excellent handovers Working closely with the commercial, technical and sales teams to maintain smooth project delivery This is a hands on leadership role suited to someone who thrives in a structured PLC environment. What you'll need to succeed To be successful in this role, you will need: Proven experience as a Senior Site Manager delivering volume traditional build housing CSCS (Gold/Black/White) SMSTS First Aid Strong leadership and communication skills A track record of delivering high quality sites on time and within budget Additional industry recognised certificates are advantageous What you'll get in return £70,000-£75,000 basic salary Company car or car allowance Bonus scheme Opportunity to run a major development with a leading PLC builder Long term career progression within a structured and secure organisation Supportive working culture with ongoing training and development What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
FInance Manger Finance Manager - 12 Month Fixed Term Contract Your new company A global organisation is seeking an experienced finance professional to join its high performing finance function. Operating across multiple international markets, the business delivers mission critical, sustainable solutions to customers in key industries worldwide. The organisation promotes collaboration, diversity and innovation, offering a fast paced, multi cultural environment where finance professionals are encouraged to challenge thinking, drive continuous improvement and add genuine commercial value. Your new role This Finance Manager role is a 12 month maternity cover position and is a key part of the monthly close and financial reporting cycle within a shared services environment. Reporting to the Senior Financial Reporting Manager, you will be responsible for ensuring accuracy, control and timely delivery of financial information across multiple business units. A structured handover will be provided, along with support from established team members, making this an excellent opportunity for a technically strong accountant to step into a visible, value adding role within a complex reporting environment. What you'll need to succeed Strong experience in month end close, balance sheet control and financial reporting Knowledge of VAT processes, payroll journals, provisions and fixed asset accounting Advanced Excel skills and strong analytical capability Experience improving financial controls, processes and reporting discipline Ability to engage professionally and confidently with senior stakeholders ERP experience (ideally SAP and/or Hyperion, though not essential) What you'll get in return In return, you will receive a competitive remuneration and benefits package, including: Salary between £45,000 to £50,000 33 days' holiday (inclusive of bank holidays) Digital health, wealth and lifestyle benefits The opportunity to develop your skills within a global finance function What you need to do now If you are an experienced Finance Manager or senior accountant looking for your next 12 month fixed term contract, this role offers an excellent opportunity in a complex, commercially focused environment.Apply now or contact your Hays recruitment consultant in confidence to discuss the role further. #
Apr 03, 2026
Full time
FInance Manger Finance Manager - 12 Month Fixed Term Contract Your new company A global organisation is seeking an experienced finance professional to join its high performing finance function. Operating across multiple international markets, the business delivers mission critical, sustainable solutions to customers in key industries worldwide. The organisation promotes collaboration, diversity and innovation, offering a fast paced, multi cultural environment where finance professionals are encouraged to challenge thinking, drive continuous improvement and add genuine commercial value. Your new role This Finance Manager role is a 12 month maternity cover position and is a key part of the monthly close and financial reporting cycle within a shared services environment. Reporting to the Senior Financial Reporting Manager, you will be responsible for ensuring accuracy, control and timely delivery of financial information across multiple business units. A structured handover will be provided, along with support from established team members, making this an excellent opportunity for a technically strong accountant to step into a visible, value adding role within a complex reporting environment. What you'll need to succeed Strong experience in month end close, balance sheet control and financial reporting Knowledge of VAT processes, payroll journals, provisions and fixed asset accounting Advanced Excel skills and strong analytical capability Experience improving financial controls, processes and reporting discipline Ability to engage professionally and confidently with senior stakeholders ERP experience (ideally SAP and/or Hyperion, though not essential) What you'll get in return In return, you will receive a competitive remuneration and benefits package, including: Salary between £45,000 to £50,000 33 days' holiday (inclusive of bank holidays) Digital health, wealth and lifestyle benefits The opportunity to develop your skills within a global finance function What you need to do now If you are an experienced Finance Manager or senior accountant looking for your next 12 month fixed term contract, this role offers an excellent opportunity in a complex, commercially focused environment.Apply now or contact your Hays recruitment consultant in confidence to discuss the role further. #
Role: Duty Station Manager - Banbury Contract Type: Permanent Location: Banbury Station - You must have the ability to work unsociable hours including late nights and weekends between the hours of 05:30 - 01:00. Salary: £42,000 per annum Job Purpose To support delivery of the Station Management Team requirements, deputising for the Area Manager to ensure high levels of customer standards are achieved. To supervise station teams of varying disciplines based across a wide geographic area. To be operationally competent for appropriate safety critical duties. Ensuring the highest standards of customer service, achievement of revenue targets and delivery of operational excellence through all station retail activities in an effective and efficient manner. This role supports the delivery of the station HSSE objectives. To ensure that job specific activities do not introduce unacceptable business and safety risk to any aspect of the Company s operation, and that the appropriate policies and procedures are implemented and adhered to, ensuring that all such activities comply with the relevant sections of the Safety Case and the current Safety Plan. Key Accountabilities Operationally competent for safety critical station standards Competent Assessor qualified and lead the overall dispatch assessment plan and responsible for dispatch assessments across the route Work in collaboration across the business to achieve station KPI s and improve overall performance targets including Service Quality Be the local responsible manager during engineering blocks and special events ensuring weekend requirements are managed locally, working in collaboration with the Special Events Manager Support implementation of the station specific HSSE risk assessments, controlled station procedures and working in collaboration with HSSE to ensure all documentation is completed to the required standard Ensure delivery of all day-to-day station retailing and audit activities across a group of stations ensuring the operation of ticket offices and gatelines are conducted in accordance with all company guidelines and procedures and meets all customer commitments Support delivery of an effective team of frontline staff that delivers the highest standards of customer service and retail presentation by effective management of performance, welfare and development of all staff within the team including delivery of briefings and customer service training To investigate accidents and incidents occurring on the station in a timely manner complying with all safety processes Act as a deputy for the Area Managers with roaming requirements across stations within reasonable geographical areas, includes rostered arrangements To provide out of hours on call coverage as directed by the appropriate roster Personal Specification Essential Meets the operational safety critical requirement Ability to work unsociable hours including late nights and weekends Experience of working in a fast paced environment with regular changing priorities Experience of using office programmes for the purposes of writing reports (word) and measuring statistical performance (excel) The ability to influence others at a senior level and front line staff Good communication and interpersonal skills Able to assess different situations and act accordingly Good problem solving skills Able to work in a calm and efficient manner under pressure Passionate about providing excellent customer service Able to challenge and manage conflict and contentious issues A good level of understanding of HSSE processes, maintaining and following procedures Demonstrate high standards of behaviour and attitude Self-motivated and enthusiastic worker Motivated to accept and comply with high standards and instructions Desirable Recognised Management Qualification A good understanding of Railway operations Knowledgeable with HSSE station procedures Understanding of Rail Geography Experience of managing people Please apply via our website
Apr 03, 2026
Full time
Role: Duty Station Manager - Banbury Contract Type: Permanent Location: Banbury Station - You must have the ability to work unsociable hours including late nights and weekends between the hours of 05:30 - 01:00. Salary: £42,000 per annum Job Purpose To support delivery of the Station Management Team requirements, deputising for the Area Manager to ensure high levels of customer standards are achieved. To supervise station teams of varying disciplines based across a wide geographic area. To be operationally competent for appropriate safety critical duties. Ensuring the highest standards of customer service, achievement of revenue targets and delivery of operational excellence through all station retail activities in an effective and efficient manner. This role supports the delivery of the station HSSE objectives. To ensure that job specific activities do not introduce unacceptable business and safety risk to any aspect of the Company s operation, and that the appropriate policies and procedures are implemented and adhered to, ensuring that all such activities comply with the relevant sections of the Safety Case and the current Safety Plan. Key Accountabilities Operationally competent for safety critical station standards Competent Assessor qualified and lead the overall dispatch assessment plan and responsible for dispatch assessments across the route Work in collaboration across the business to achieve station KPI s and improve overall performance targets including Service Quality Be the local responsible manager during engineering blocks and special events ensuring weekend requirements are managed locally, working in collaboration with the Special Events Manager Support implementation of the station specific HSSE risk assessments, controlled station procedures and working in collaboration with HSSE to ensure all documentation is completed to the required standard Ensure delivery of all day-to-day station retailing and audit activities across a group of stations ensuring the operation of ticket offices and gatelines are conducted in accordance with all company guidelines and procedures and meets all customer commitments Support delivery of an effective team of frontline staff that delivers the highest standards of customer service and retail presentation by effective management of performance, welfare and development of all staff within the team including delivery of briefings and customer service training To investigate accidents and incidents occurring on the station in a timely manner complying with all safety processes Act as a deputy for the Area Managers with roaming requirements across stations within reasonable geographical areas, includes rostered arrangements To provide out of hours on call coverage as directed by the appropriate roster Personal Specification Essential Meets the operational safety critical requirement Ability to work unsociable hours including late nights and weekends Experience of working in a fast paced environment with regular changing priorities Experience of using office programmes for the purposes of writing reports (word) and measuring statistical performance (excel) The ability to influence others at a senior level and front line staff Good communication and interpersonal skills Able to assess different situations and act accordingly Good problem solving skills Able to work in a calm and efficient manner under pressure Passionate about providing excellent customer service Able to challenge and manage conflict and contentious issues A good level of understanding of HSSE processes, maintaining and following procedures Demonstrate high standards of behaviour and attitude Self-motivated and enthusiastic worker Motivated to accept and comply with high standards and instructions Desirable Recognised Management Qualification A good understanding of Railway operations Knowledgeable with HSSE station procedures Understanding of Rail Geography Experience of managing people Please apply via our website
Role: Duty Station Manager - Birmingham Contract Type: Permanent Location: Birmingham Moor St - You must have the ability to work unsociable hours including late nights and weekends between the hours of 05:30 - 01:00. Salary: £42,000 per annum Job Purpose To support delivery of the Station Management Team requirements, deputising for the Area Manager to ensure high levels of customer standards are achieved. To supervise station teams of varying disciplines based across a wide geographic area. To be operationally competent for appropriate safety critical duties. Ensuring the highest standards of customer service, achievement of revenue targets and delivery of operational excellence through all station retail activities in an effective and efficient manner. This role supports the delivery of the station HSSE objectives. To ensure that job specific activities do not introduce unacceptable business and safety risk to any aspect of the Company s operation, and that the appropriate policies and procedures are implemented and adhered to, ensuring that all such activities comply with the relevant sections of the Safety Case and the current Safety Plan. Key Accountabilities Operationally competent for safety critical station standards Competent Assessor qualified and lead the overall dispatch assessment plan and responsible for dispatch assessments across the route Work in collaboration across the business to achieve station KPI s and improve overall performance targets including Service Quality Be the local responsible manager during engineering blocks and special events ensuring weekend requirements are managed locally, working in collaboration with the Special Events Manager Support implementation of the station specific HSSE risk assessments, controlled station procedures and working in collaboration with HSSE to ensure all documentation is completed to the required standard Ensure delivery of all day-to-day station retailing and audit activities across a group of stations ensuring the operation of ticket offices and gatelines are conducted in accordance with all company guidelines and procedures and meets all customer commitments Support delivery of an effective team of frontline staff that delivers the highest standards of customer service and retail presentation by effective management of performance, welfare and development of all staff within the team including delivery of briefings and customer service training To oversee station activities/areas and provide support to the station team. Take ownership of station presentation/experience and ensure high levels of customer standards are maintained at all times To always ensure the safety and security of staff and customers on stations Act as a deputy for the Area Managers with roaming requirements across stations within reasonable geographical areas, includes rostered arrangements To provide out of hours on call coverage as directed by the appropriate roster Personal Specification Essential Meets the operational safety critical requirement Ability to work unsociable hours including late nights and weekends Experience of working in a fast paced environment with regular changing priorities Experience of using office programmes for the purposes of writing reports (word) and measuring statistical performance (excel) The ability to influence others at a senior level and front line staff Good communication and interpersonal skills Able to assess different situations and act accordingly Good problem solving skills Able to work in a calm and efficient manner under pressure Desirable Recognised Management Qualification A good understanding of Railway operations Knowledgeable with HSSE station procedures Understanding of Rail Geography Experience of managing people Apply via our website
Apr 03, 2026
Full time
Role: Duty Station Manager - Birmingham Contract Type: Permanent Location: Birmingham Moor St - You must have the ability to work unsociable hours including late nights and weekends between the hours of 05:30 - 01:00. Salary: £42,000 per annum Job Purpose To support delivery of the Station Management Team requirements, deputising for the Area Manager to ensure high levels of customer standards are achieved. To supervise station teams of varying disciplines based across a wide geographic area. To be operationally competent for appropriate safety critical duties. Ensuring the highest standards of customer service, achievement of revenue targets and delivery of operational excellence through all station retail activities in an effective and efficient manner. This role supports the delivery of the station HSSE objectives. To ensure that job specific activities do not introduce unacceptable business and safety risk to any aspect of the Company s operation, and that the appropriate policies and procedures are implemented and adhered to, ensuring that all such activities comply with the relevant sections of the Safety Case and the current Safety Plan. Key Accountabilities Operationally competent for safety critical station standards Competent Assessor qualified and lead the overall dispatch assessment plan and responsible for dispatch assessments across the route Work in collaboration across the business to achieve station KPI s and improve overall performance targets including Service Quality Be the local responsible manager during engineering blocks and special events ensuring weekend requirements are managed locally, working in collaboration with the Special Events Manager Support implementation of the station specific HSSE risk assessments, controlled station procedures and working in collaboration with HSSE to ensure all documentation is completed to the required standard Ensure delivery of all day-to-day station retailing and audit activities across a group of stations ensuring the operation of ticket offices and gatelines are conducted in accordance with all company guidelines and procedures and meets all customer commitments Support delivery of an effective team of frontline staff that delivers the highest standards of customer service and retail presentation by effective management of performance, welfare and development of all staff within the team including delivery of briefings and customer service training To oversee station activities/areas and provide support to the station team. Take ownership of station presentation/experience and ensure high levels of customer standards are maintained at all times To always ensure the safety and security of staff and customers on stations Act as a deputy for the Area Managers with roaming requirements across stations within reasonable geographical areas, includes rostered arrangements To provide out of hours on call coverage as directed by the appropriate roster Personal Specification Essential Meets the operational safety critical requirement Ability to work unsociable hours including late nights and weekends Experience of working in a fast paced environment with regular changing priorities Experience of using office programmes for the purposes of writing reports (word) and measuring statistical performance (excel) The ability to influence others at a senior level and front line staff Good communication and interpersonal skills Able to assess different situations and act accordingly Good problem solving skills Able to work in a calm and efficient manner under pressure Desirable Recognised Management Qualification A good understanding of Railway operations Knowledgeable with HSSE station procedures Understanding of Rail Geography Experience of managing people Apply via our website
A growing technology organisation delivering immersive training and simulation solutions to defence and government customers is seeking a Systems Engineer to join its engineering team. This role will focus on the technical leadership of complex systems across the full engineering lifecycle, ensuring projects meet technical, schedule and cost objectives while aligning with defence acquisition best practice. The position offers the opportunity to work with emerging technologies in immersive environments and digital training solutions, supporting innovative programmes within the defence sector. The Role Reporting to the Head of Engineering, the Systems Engineer will provide technical leadership across project delivery, supporting the development, integration and validation of complex systems. You will play a key role in technical governance, ensuring appropriate evidence is generated for engineering review gates and that project requirements are traceable throughout the lifecycle. You will also work closely with project managers, engineering teams and subcontractors to ensure successful delivery against programme objectives. Key Responsibilities Systems Engineering Leadership Lead the design, development and implementation of complex systems throughout the engineering lifecycle. Apply systems engineering best practices aligned with defence acquisition frameworks. Coordinate and lead technical reviews and governance activities. Engineering Lifecycle Activities Support systems engineering across lifecycle phases including: Concept and assessment Requirements definition and management System architecture and design Integration, verification and validation In-service support and disposal Technical Delivery Maintain traceability between requirements, design, implementation and verification evidence. Work closely with project managers and cross-functional teams to ensure delivery objectives are met. Lead feasibility studies and technical investigations. Produce and present technical reports and documentation. Stakeholder & Supplier Management Provide technical guidance to subcontractors and external partners. Review technical deliverables and supplier documentation. Engineering Governance & Documentation Develop and maintain key engineering artefacts including: Requirements documentation System architectures and design documentation Test and acceptance plans Product conformance documentation Bills of materials You will also contribute to the development and improvement of internal engineering processes. Essential Skills & Experience Experience delivering complex engineered systems across the full systems engineering lifecycle. Proven experience in requirements specification, system design and delivery. Strong understanding of systems engineering principles and lifecycle methodologies. Ability to interpret operational and customer requirements. Experience developing system architectures using modelling tools (e.g. MATLAB, Sparx Enterprise Architect). Experience supporting customer acceptance activities. Strong technical documentation and reporting capability. Familiarity with UK defence frameworks, governance and engineering standards. Desirable Experience Experience with SysML or model-based systems engineering approaches. Exposure to MATLAB, Simulink or similar modelling tools. Understanding of integration, verification and validation activities. Familiarity with agile engineering environments. Experience working in defence programmes or regulated environments. Knowledge of synthetic training systems or naval defence platforms. Package & Benefits Salary: 57,000 - 63,000 (dependent on experience) Hybrid working 25 days annual leave plus bank holidays Option to purchase additional leave Private medical and dental cover Pension scheme Cycle to Work scheme Electric Vehicle scheme Flexible working arrangements Career development and progression opportunities Employee well-being initiatives Paid volunteering leave The organisation promotes a collaborative and inclusive working environment and actively supports Armed Forces personnel and reservists. Security Requirements Due to the nature of the work, candidates must: Be eligible to obtain UK Security Check (SC) clearance Be willing to undergo Developed Vetting (DV) if required Have the right to work in the UK Apply For further information or to apply, please submit your CV.
Apr 03, 2026
Full time
A growing technology organisation delivering immersive training and simulation solutions to defence and government customers is seeking a Systems Engineer to join its engineering team. This role will focus on the technical leadership of complex systems across the full engineering lifecycle, ensuring projects meet technical, schedule and cost objectives while aligning with defence acquisition best practice. The position offers the opportunity to work with emerging technologies in immersive environments and digital training solutions, supporting innovative programmes within the defence sector. The Role Reporting to the Head of Engineering, the Systems Engineer will provide technical leadership across project delivery, supporting the development, integration and validation of complex systems. You will play a key role in technical governance, ensuring appropriate evidence is generated for engineering review gates and that project requirements are traceable throughout the lifecycle. You will also work closely with project managers, engineering teams and subcontractors to ensure successful delivery against programme objectives. Key Responsibilities Systems Engineering Leadership Lead the design, development and implementation of complex systems throughout the engineering lifecycle. Apply systems engineering best practices aligned with defence acquisition frameworks. Coordinate and lead technical reviews and governance activities. Engineering Lifecycle Activities Support systems engineering across lifecycle phases including: Concept and assessment Requirements definition and management System architecture and design Integration, verification and validation In-service support and disposal Technical Delivery Maintain traceability between requirements, design, implementation and verification evidence. Work closely with project managers and cross-functional teams to ensure delivery objectives are met. Lead feasibility studies and technical investigations. Produce and present technical reports and documentation. Stakeholder & Supplier Management Provide technical guidance to subcontractors and external partners. Review technical deliverables and supplier documentation. Engineering Governance & Documentation Develop and maintain key engineering artefacts including: Requirements documentation System architectures and design documentation Test and acceptance plans Product conformance documentation Bills of materials You will also contribute to the development and improvement of internal engineering processes. Essential Skills & Experience Experience delivering complex engineered systems across the full systems engineering lifecycle. Proven experience in requirements specification, system design and delivery. Strong understanding of systems engineering principles and lifecycle methodologies. Ability to interpret operational and customer requirements. Experience developing system architectures using modelling tools (e.g. MATLAB, Sparx Enterprise Architect). Experience supporting customer acceptance activities. Strong technical documentation and reporting capability. Familiarity with UK defence frameworks, governance and engineering standards. Desirable Experience Experience with SysML or model-based systems engineering approaches. Exposure to MATLAB, Simulink or similar modelling tools. Understanding of integration, verification and validation activities. Familiarity with agile engineering environments. Experience working in defence programmes or regulated environments. Knowledge of synthetic training systems or naval defence platforms. Package & Benefits Salary: 57,000 - 63,000 (dependent on experience) Hybrid working 25 days annual leave plus bank holidays Option to purchase additional leave Private medical and dental cover Pension scheme Cycle to Work scheme Electric Vehicle scheme Flexible working arrangements Career development and progression opportunities Employee well-being initiatives Paid volunteering leave The organisation promotes a collaborative and inclusive working environment and actively supports Armed Forces personnel and reservists. Security Requirements Due to the nature of the work, candidates must: Be eligible to obtain UK Security Check (SC) clearance Be willing to undergo Developed Vetting (DV) if required Have the right to work in the UK Apply For further information or to apply, please submit your CV.
Warranty Administrator - St Helens area Franchised Motor Dealership We are currently recruiting on behalf of our client, a well-established and highly respected automotive retailer, for an experienced Warranty Administrator to join their Aftersales team. This is an excellent opportunity for a detail-oriented and commercially aware individual to play a key role in ensuring the accurate and compliant administration of manufacturer warranty and goodwill claims, while supporting customer satisfaction and departmental profitability. The Role The successful candidate will be responsible for delivering a high standard of administrative and operational support within the warranty function. You will ensure that all manufacturer warranty and goodwill procedures are applied correctly, claims are submitted accurately and within required timeframes, and brand campaign requirements are consistently met. You will work closely with the Service Managers, Technicians, Service Advisors and Manufacturer representatives to ensure full compliance and smooth operational performance. Key Responsibilities Warranty and Goodwill Administration Submit accurate daily warranty and goodwill claims in line with manufacturer guidelines. Monitor daily and weekly warranty reports, identifying and resolving outstanding issues. Ensure all jobs submitted for warranty or goodwill are correctly invoiced and costed. Escalate exceptional cases to the Manufacturer where standard procedures prevent claim submission. Maintain accurate records of submissions, rejections, credits and customer contributions. Review manufacturer credit notes for accuracy before processing through Accounts. Allocate costs for disallowed claims and returned parts appropriately. Salary 30k Basic plus bonus If this sounds like you, we would love to hear from you, please apply with an up to date CV and we will be in touch to discuss your application further. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
Apr 03, 2026
Full time
Warranty Administrator - St Helens area Franchised Motor Dealership We are currently recruiting on behalf of our client, a well-established and highly respected automotive retailer, for an experienced Warranty Administrator to join their Aftersales team. This is an excellent opportunity for a detail-oriented and commercially aware individual to play a key role in ensuring the accurate and compliant administration of manufacturer warranty and goodwill claims, while supporting customer satisfaction and departmental profitability. The Role The successful candidate will be responsible for delivering a high standard of administrative and operational support within the warranty function. You will ensure that all manufacturer warranty and goodwill procedures are applied correctly, claims are submitted accurately and within required timeframes, and brand campaign requirements are consistently met. You will work closely with the Service Managers, Technicians, Service Advisors and Manufacturer representatives to ensure full compliance and smooth operational performance. Key Responsibilities Warranty and Goodwill Administration Submit accurate daily warranty and goodwill claims in line with manufacturer guidelines. Monitor daily and weekly warranty reports, identifying and resolving outstanding issues. Ensure all jobs submitted for warranty or goodwill are correctly invoiced and costed. Escalate exceptional cases to the Manufacturer where standard procedures prevent claim submission. Maintain accurate records of submissions, rejections, credits and customer contributions. Review manufacturer credit notes for accuracy before processing through Accounts. Allocate costs for disallowed claims and returned parts appropriately. Salary 30k Basic plus bonus If this sounds like you, we would love to hear from you, please apply with an up to date CV and we will be in touch to discuss your application further. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
SENIOR BUYER Senior Buyer - Procurement - Manufacturing - Engineering North Somerset (M5 Corridor) - Hybrid (3 Days Onsite) 35-45,000 (DOE) + Bonus + Pension + Benefits An established UK engineering and environmental technology manufacturer, operating as a division of a FTSE-listed global infrastructure group, is strengthening its procurement function and is seeking a commercially strong Senior Buyer to support that growth. Based in North Somerset along the M5 corridor - commutable from Bristol, Bath, Weston-super-Mare, Portishead and surrounding areas - this hybrid role requires three days per week onsite. You will have genuine influence over a multi-million-pound UK supply chain and the autonomy to introduce greater structure, supplier consolidation and commercial leverage. About the Business The organisation designs and manufactures specialist infrastructure and water management technologies supplied to municipal authorities, utilities, contractors and industrial customers across the UK and internationally. Its products support flood risk reduction, wastewater treatment and environmental protection within critical infrastructure sectors. With strong group backing, the business is professionalising procurement to improve governance, supplier performance and cost control. The Role - Senior Buyer Reporting to the Procurement Manager, you will lead sourcing and supplier consolidation across engineered product categories including: Castings and fabricated components Plastic mouldings Precast concrete Stainless steel assemblies Electronic components Packaging and freight You will introduce structured sourcing, forward-buying strategies and improved supplier governance within an environment transitioning from decentralised purchasing to central control. Key Responsibilities Lead end-to-end sourcing exercises and supplier negotiations Consolidate and rationalise supplier base Implement forward-buying and stock planning strategies Assess and manage single vs dual-source risk Develop supplier performance frameworks Deliver measurable cost savings and cost avoidance Support emerging category management Mentor and guide a Buyer within the team Influence engineering and operational stakeholders This is a Senior Buyer role requiring resilience, commercial confidence and the ability to balance governance with operational responsiveness. About You You will likely have: 5+ years' procurement experience in manufacturing or engineering Proven experience leading sourcing exercises Strong negotiation capability Experience managing engineered or technical components ERP-based procurement experience Commercial acumen and analytical strength CIPS qualification (or working towards) advantageous. What's On Offer Hybrid working (3 days onsite in North Somerset) Annual discretionary bonus Pension and life assurance Opportunity to shape a growing procurement function Backing of a financially strong global infrastructure group This opportunity suits a commercially astute Senior Buyer seeking real influence within an engineering-led manufacturing environment.
Apr 03, 2026
Full time
SENIOR BUYER Senior Buyer - Procurement - Manufacturing - Engineering North Somerset (M5 Corridor) - Hybrid (3 Days Onsite) 35-45,000 (DOE) + Bonus + Pension + Benefits An established UK engineering and environmental technology manufacturer, operating as a division of a FTSE-listed global infrastructure group, is strengthening its procurement function and is seeking a commercially strong Senior Buyer to support that growth. Based in North Somerset along the M5 corridor - commutable from Bristol, Bath, Weston-super-Mare, Portishead and surrounding areas - this hybrid role requires three days per week onsite. You will have genuine influence over a multi-million-pound UK supply chain and the autonomy to introduce greater structure, supplier consolidation and commercial leverage. About the Business The organisation designs and manufactures specialist infrastructure and water management technologies supplied to municipal authorities, utilities, contractors and industrial customers across the UK and internationally. Its products support flood risk reduction, wastewater treatment and environmental protection within critical infrastructure sectors. With strong group backing, the business is professionalising procurement to improve governance, supplier performance and cost control. The Role - Senior Buyer Reporting to the Procurement Manager, you will lead sourcing and supplier consolidation across engineered product categories including: Castings and fabricated components Plastic mouldings Precast concrete Stainless steel assemblies Electronic components Packaging and freight You will introduce structured sourcing, forward-buying strategies and improved supplier governance within an environment transitioning from decentralised purchasing to central control. Key Responsibilities Lead end-to-end sourcing exercises and supplier negotiations Consolidate and rationalise supplier base Implement forward-buying and stock planning strategies Assess and manage single vs dual-source risk Develop supplier performance frameworks Deliver measurable cost savings and cost avoidance Support emerging category management Mentor and guide a Buyer within the team Influence engineering and operational stakeholders This is a Senior Buyer role requiring resilience, commercial confidence and the ability to balance governance with operational responsiveness. About You You will likely have: 5+ years' procurement experience in manufacturing or engineering Proven experience leading sourcing exercises Strong negotiation capability Experience managing engineered or technical components ERP-based procurement experience Commercial acumen and analytical strength CIPS qualification (or working towards) advantageous. What's On Offer Hybrid working (3 days onsite in North Somerset) Annual discretionary bonus Pension and life assurance Opportunity to shape a growing procurement function Backing of a financially strong global infrastructure group This opportunity suits a commercially astute Senior Buyer seeking real influence within an engineering-led manufacturing environment.
Relocation Supported Flexible Working Long-Term Programme Stability Are you an ILS Manager looking for a role where your expertise genuinely shapes complex, mission-critical programmes? This is an opportunity to join a market-leading, multinational defence organisation , recognised as the Number One in Europe within its field. Backed by a record multi-year order book , the business offers exceptional long-term stability, continued investment, and clear career progression across the wider group. Relocating? We've Got You Covered Whether you are actively relocating or open to moving for the right role , relocation assistance is available to support your transition within the UK. Why Join This Organisation? You will be part of a business that is as committed to its people as it is to technical excellence: Global leader in defence innovation , delivering advanced systems at the forefront of technology Sunday Times 'Best Places to Work 2024' and recognised as a Most Loved Organisation Investors in People - Gold and Investors in Wellbeing - Platinum (highest accreditation) Outstanding commitment to Equity, Diversity & Inclusion , with 10+ active employee networks Gold Award holder of the Armed Forces Covenant and recognised as a Top 15 Great British Employer of Veterans (Forces in Business Awards 2025) Exposure to an international product portfolio , influencing today's most advanced defence programmes Flexible working , comprehensive benefits package, and transparent career pathways Extensive learning and development offering, including: Formal technical and leadership training programmes Lunchtime learning and knowledge-sharing sessions Language courses and supported self-study Access to thousands of online learning resources The Role - ILS Manager As an ILS Manager, you will take ownership of support strategy planning and delivery , ensuring effective, through-life support solutions from supply chain through to customer delivery . Key responsibilities include: Developing and managing integrated logistics support strategies Applying predictive logistics and supportability models Influencing stakeholders across engineering, supply chain, and customer teams Managing multiple priorities in a complex, programme-driven environment Contributing to long-term support planning for complex weapon systems What We're Looking For Broad-based engineering background Degree-level qualification in a numerate or technical discipline (desirable) Proven experience with weapon systems support models Strong understanding of predictive logistics and through-life support Excellent written and verbal communication skills, with the ability to influence at all levels Strong organisational skills and the ability to manage multiple, competing priorities Working Pattern: Flexible working hours with some remote working potential , depending on project and security requirements Security & Eligibility Applicants must be eligible to obtain UK Security Clearance Minimum 5 years continuous UK residency required For further information, please get in touch or call (phone number removed) LinkedIn: Frankie Brown LinkedIn Matchtech acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc. Gattaca Plc provides support services to Matchtech and may assist with processing your application.
Apr 03, 2026
Full time
Relocation Supported Flexible Working Long-Term Programme Stability Are you an ILS Manager looking for a role where your expertise genuinely shapes complex, mission-critical programmes? This is an opportunity to join a market-leading, multinational defence organisation , recognised as the Number One in Europe within its field. Backed by a record multi-year order book , the business offers exceptional long-term stability, continued investment, and clear career progression across the wider group. Relocating? We've Got You Covered Whether you are actively relocating or open to moving for the right role , relocation assistance is available to support your transition within the UK. Why Join This Organisation? You will be part of a business that is as committed to its people as it is to technical excellence: Global leader in defence innovation , delivering advanced systems at the forefront of technology Sunday Times 'Best Places to Work 2024' and recognised as a Most Loved Organisation Investors in People - Gold and Investors in Wellbeing - Platinum (highest accreditation) Outstanding commitment to Equity, Diversity & Inclusion , with 10+ active employee networks Gold Award holder of the Armed Forces Covenant and recognised as a Top 15 Great British Employer of Veterans (Forces in Business Awards 2025) Exposure to an international product portfolio , influencing today's most advanced defence programmes Flexible working , comprehensive benefits package, and transparent career pathways Extensive learning and development offering, including: Formal technical and leadership training programmes Lunchtime learning and knowledge-sharing sessions Language courses and supported self-study Access to thousands of online learning resources The Role - ILS Manager As an ILS Manager, you will take ownership of support strategy planning and delivery , ensuring effective, through-life support solutions from supply chain through to customer delivery . Key responsibilities include: Developing and managing integrated logistics support strategies Applying predictive logistics and supportability models Influencing stakeholders across engineering, supply chain, and customer teams Managing multiple priorities in a complex, programme-driven environment Contributing to long-term support planning for complex weapon systems What We're Looking For Broad-based engineering background Degree-level qualification in a numerate or technical discipline (desirable) Proven experience with weapon systems support models Strong understanding of predictive logistics and through-life support Excellent written and verbal communication skills, with the ability to influence at all levels Strong organisational skills and the ability to manage multiple, competing priorities Working Pattern: Flexible working hours with some remote working potential , depending on project and security requirements Security & Eligibility Applicants must be eligible to obtain UK Security Clearance Minimum 5 years continuous UK residency required For further information, please get in touch or call (phone number removed) LinkedIn: Frankie Brown LinkedIn Matchtech acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc. Gattaca Plc provides support services to Matchtech and may assist with processing your application.
Fabulous on trend fashion & accessory retailer are looking for a manager who's all about driving sales, smashing targets, and creating a store experience that customers can't get enough of. Your mission: Lead and motivate your team to hit and beat sales goals every day Create standout merch and vibes that boost footfall and sales Build strong customer connections that turn first-timers into regulars Train and coach your crew to sell smarter and upsell like pros Manage store operations smoothly so sales never miss a beat You bring: Solid experience managing retail sales teams (fashion or streetwear a bonus) A results-driven mindset with a passion for fashion and trends Confident leadership that inspires your team to perform Top communication skills and a love for delivering wow customer service Great role for an experienced Assistant Manager looking for career progression Excellent Benefits Top-notch training for becoming a great Store Manager in a Flagship store (and piercing training!) Run a location with a history of people moving on to Cluster or Regional roles Bright, warm store Easy to explain product Training programs to succession-plan your retail career Monthly bonuses Long weekend off once a month Birthday leave Generous discount on all products To hear move get in touch now with Sam from Everpool recruitment
Apr 03, 2026
Full time
Fabulous on trend fashion & accessory retailer are looking for a manager who's all about driving sales, smashing targets, and creating a store experience that customers can't get enough of. Your mission: Lead and motivate your team to hit and beat sales goals every day Create standout merch and vibes that boost footfall and sales Build strong customer connections that turn first-timers into regulars Train and coach your crew to sell smarter and upsell like pros Manage store operations smoothly so sales never miss a beat You bring: Solid experience managing retail sales teams (fashion or streetwear a bonus) A results-driven mindset with a passion for fashion and trends Confident leadership that inspires your team to perform Top communication skills and a love for delivering wow customer service Great role for an experienced Assistant Manager looking for career progression Excellent Benefits Top-notch training for becoming a great Store Manager in a Flagship store (and piercing training!) Run a location with a history of people moving on to Cluster or Regional roles Bright, warm store Easy to explain product Training programs to succession-plan your retail career Monthly bonuses Long weekend off once a month Birthday leave Generous discount on all products To hear move get in touch now with Sam from Everpool recruitment
Our client, a rapidly expanding and fast-paced organisation, is looking for a highly organised Operations Administrator to join their busy operations team. This is an exciting opportunity for an individual who enjoys working in a varied and fast-moving environment, thrives under pressure, and takes pride in providing exceptional customer service. The role offers the opportunity to support several areas of the business while collaborating with both technical and commercial teams in a friendly and supportive setting. Job Title: Operations Administrator Location: Wokingham Salary: 26,000 - 28,000 (depending on experience) Key Responsibilities: Managing and coordinating projects from the initial order through to completion and invoicing Communicating with customers, suppliers, and subcontractors to ensure seamless service delivery Offering daily administrative support to account managers, including raising internal requests, resolving queries, and managing bookings Assisting the engineering team by scheduling work, ordering parts, and ensuring all operational needs are met Tracking project progress and ensuring reports and results are delivered on time and within agreed KPIs Reviewing and approving purchase invoices, assisting with stock-related issues, and managing stock queries Contributing to operational efficiency by maintaining accurate records and updating systems to streamline processes Required Skills & Experience: Excellent organisational skills and a keen eye for detail Strong communicator with confidence in liaising with people at all levels Customer-focused with a friendly and professional approach Ability to manage multiple tasks and meet tight deadlines Logical thinker with strong problem-solving capabilities Comfortable working independently and as part of a team Flexible, self-motivated, and willing to go above and beyond to ensure tasks are complete Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Apr 03, 2026
Full time
Our client, a rapidly expanding and fast-paced organisation, is looking for a highly organised Operations Administrator to join their busy operations team. This is an exciting opportunity for an individual who enjoys working in a varied and fast-moving environment, thrives under pressure, and takes pride in providing exceptional customer service. The role offers the opportunity to support several areas of the business while collaborating with both technical and commercial teams in a friendly and supportive setting. Job Title: Operations Administrator Location: Wokingham Salary: 26,000 - 28,000 (depending on experience) Key Responsibilities: Managing and coordinating projects from the initial order through to completion and invoicing Communicating with customers, suppliers, and subcontractors to ensure seamless service delivery Offering daily administrative support to account managers, including raising internal requests, resolving queries, and managing bookings Assisting the engineering team by scheduling work, ordering parts, and ensuring all operational needs are met Tracking project progress and ensuring reports and results are delivered on time and within agreed KPIs Reviewing and approving purchase invoices, assisting with stock-related issues, and managing stock queries Contributing to operational efficiency by maintaining accurate records and updating systems to streamline processes Required Skills & Experience: Excellent organisational skills and a keen eye for detail Strong communicator with confidence in liaising with people at all levels Customer-focused with a friendly and professional approach Ability to manage multiple tasks and meet tight deadlines Logical thinker with strong problem-solving capabilities Comfortable working independently and as part of a team Flexible, self-motivated, and willing to go above and beyond to ensure tasks are complete Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Company This is your chance to join an excellent business, where changing people s lives through the products that they design, manufacture and install is a daily occurrence. With 40 years experience under their belt, they are a leading provider in the UK, a market leader in Europe and have a presence in many other countries worldwide. Role Function The Customer Experience & Sales Operations Manager will take ownership of the end-to-end customer experience, from initial enquiry through to order fulfilment and aftercare ensuring that every interaction reflects the commitment to exceptional service. The Customer Experience & Sales Operations Manager role sits at the heart of the commercial operations ensuring that every customer touchpoint is efficient and seamless, and their insights drive improvements across operations, service delivery and training. Customer Experience & Sales Operations Manager Hours and Benefits 37.5 hours per week, Monday Friday (office-based role) 23 days holiday plus bank holidays Life insurance cover Employee Assistance Programme Profit related pay Commutable From: Derby, Nottingham, Leicester, Chesterfield, Sheffield Customer Experience & Sales Operations Manager Responsibilities (but not limited to) Lead and develop Inbound Sales, Order Processing, and Customer Excellence teams, driving high performance and accountability. Own, track, and report on key KPIs (Sales Conversions, Customer Satisfaction, SLAs and CRIs), using data to drive decisions and improvements. Ensure fast, accurate handling of enquiries, bookings, orders, and installations. Drive continuous improvement of sales processes, workflows, and customer communications, ensuring clear ownership across all touchpoints. Proactively identify risks, bottlenecks, and opportunities across the customer journey and implement solutions. Collaborate with department heads to ensure timely completion of deliverables and seamless handovers. Oversee CRM systems and data accuracy, troubleshooting daily operational issues and optimise systems to support a smooth sales process, reducing friction and enhancing productivity. Manage returns and warranties, ensuring timely resolution and root cause analysis as well as acting as the first point of contact for escalated customer complaints. Standardise processes, documentation, and best practices across customer-handling teams. Coach, develop, and performance-manage teams, including regular 1-2-1s and objective setting. Work closely with the Online Marketing team to increase response rates on customer reviews across platforms such as Trustpilot and Google. The Customer Experience & Sales Operations Manager will monitor and manage online feedback to support continuous improvement. Please Note: Candidates must have the right to live and work in the UK. Our aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates. If you believe that your skills and experience match what we are looking for please call me or APPLY and I will be in touch. Should you want to learn more about any of our OFFICE, SUPPORT & ADMINISTRATION vacancies, or should you just want to discuss your particular needs, then please do not hesitate to contact me to have an informal, confidential chat. Probe Technical Recruitment, providing Office Support & Administration Recruitment Support since 1994
Apr 03, 2026
Full time
Company This is your chance to join an excellent business, where changing people s lives through the products that they design, manufacture and install is a daily occurrence. With 40 years experience under their belt, they are a leading provider in the UK, a market leader in Europe and have a presence in many other countries worldwide. Role Function The Customer Experience & Sales Operations Manager will take ownership of the end-to-end customer experience, from initial enquiry through to order fulfilment and aftercare ensuring that every interaction reflects the commitment to exceptional service. The Customer Experience & Sales Operations Manager role sits at the heart of the commercial operations ensuring that every customer touchpoint is efficient and seamless, and their insights drive improvements across operations, service delivery and training. Customer Experience & Sales Operations Manager Hours and Benefits 37.5 hours per week, Monday Friday (office-based role) 23 days holiday plus bank holidays Life insurance cover Employee Assistance Programme Profit related pay Commutable From: Derby, Nottingham, Leicester, Chesterfield, Sheffield Customer Experience & Sales Operations Manager Responsibilities (but not limited to) Lead and develop Inbound Sales, Order Processing, and Customer Excellence teams, driving high performance and accountability. Own, track, and report on key KPIs (Sales Conversions, Customer Satisfaction, SLAs and CRIs), using data to drive decisions and improvements. Ensure fast, accurate handling of enquiries, bookings, orders, and installations. Drive continuous improvement of sales processes, workflows, and customer communications, ensuring clear ownership across all touchpoints. Proactively identify risks, bottlenecks, and opportunities across the customer journey and implement solutions. Collaborate with department heads to ensure timely completion of deliverables and seamless handovers. Oversee CRM systems and data accuracy, troubleshooting daily operational issues and optimise systems to support a smooth sales process, reducing friction and enhancing productivity. Manage returns and warranties, ensuring timely resolution and root cause analysis as well as acting as the first point of contact for escalated customer complaints. Standardise processes, documentation, and best practices across customer-handling teams. Coach, develop, and performance-manage teams, including regular 1-2-1s and objective setting. Work closely with the Online Marketing team to increase response rates on customer reviews across platforms such as Trustpilot and Google. The Customer Experience & Sales Operations Manager will monitor and manage online feedback to support continuous improvement. Please Note: Candidates must have the right to live and work in the UK. Our aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates. If you believe that your skills and experience match what we are looking for please call me or APPLY and I will be in touch. Should you want to learn more about any of our OFFICE, SUPPORT & ADMINISTRATION vacancies, or should you just want to discuss your particular needs, then please do not hesitate to contact me to have an informal, confidential chat. Probe Technical Recruitment, providing Office Support & Administration Recruitment Support since 1994
JOB TITLE: E-Commerce Specialist Location : Maidenhead, UK Type : Fixed Term contract Job Details: Reporting into the Head of Sales, your responsibilities will be to work closely with the sales team, especially the E-Commerce Manager, supporting the E-Com, Pharmacy & Grocery Channels. You will also be required to work closely with supporting functions including Digital, Marketing, Customer Servies, Shopper Marketing, Finance and Supply Chain. MAIN RESPONSIBILITIES Supporting sales and growth targets within sales function Support the sales team with day-to-day tasks including but not limited to submitting promotions, content development, analysing data, forecasting, budgeting trade spend, attending and contributing in internal meetings. The main account focus will be working on Amazon, learning dashboards, data sets and supporting the management of the account. Bridge the gap between other functions to help support 'one team' way of working. Attend external customer meetings when required. Account Management Support implementing accounts short term & long-term strategy/framework to achieving commercial targets across Amazon and other accounts. Financial & Forecasting Responsibility Support account managers with monthly forecasting cycles Marketing Support Support account managers to work with marketing team to align brand 360 activation with in-store activity. Works closely with digital managers to optimize SEO, digital traffic & conversion Internal Business Support Support reporting weekly to the business on performance (i.e. overall sales targets, promotions, digital metrics) with clear recommendations. Maintain an impactful presence and be comfortable interacting regularly with senior level management both at Abbott Nutrition (both UK and across Europe) and Amazon plus any other relevant accounts. Involved in regional best practice sharing. Experience Degree educated with a keen passion for E-Commerce and Sales. Financial understanding i.e. P&Ls would be beneficial Experience of FMCG/pharmaceutical/healthcare industry or appropriate marketing/business sector is preferred. Evidence of achieving annual commercial targets Education: Educated to degree level and/or equivalent qualification with relevant commercial experience. Competent use of Microsoft Office (Word, Excel, PowerPoint etc.). Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Apr 03, 2026
Contractor
JOB TITLE: E-Commerce Specialist Location : Maidenhead, UK Type : Fixed Term contract Job Details: Reporting into the Head of Sales, your responsibilities will be to work closely with the sales team, especially the E-Commerce Manager, supporting the E-Com, Pharmacy & Grocery Channels. You will also be required to work closely with supporting functions including Digital, Marketing, Customer Servies, Shopper Marketing, Finance and Supply Chain. MAIN RESPONSIBILITIES Supporting sales and growth targets within sales function Support the sales team with day-to-day tasks including but not limited to submitting promotions, content development, analysing data, forecasting, budgeting trade spend, attending and contributing in internal meetings. The main account focus will be working on Amazon, learning dashboards, data sets and supporting the management of the account. Bridge the gap between other functions to help support 'one team' way of working. Attend external customer meetings when required. Account Management Support implementing accounts short term & long-term strategy/framework to achieving commercial targets across Amazon and other accounts. Financial & Forecasting Responsibility Support account managers with monthly forecasting cycles Marketing Support Support account managers to work with marketing team to align brand 360 activation with in-store activity. Works closely with digital managers to optimize SEO, digital traffic & conversion Internal Business Support Support reporting weekly to the business on performance (i.e. overall sales targets, promotions, digital metrics) with clear recommendations. Maintain an impactful presence and be comfortable interacting regularly with senior level management both at Abbott Nutrition (both UK and across Europe) and Amazon plus any other relevant accounts. Involved in regional best practice sharing. Experience Degree educated with a keen passion for E-Commerce and Sales. Financial understanding i.e. P&Ls would be beneficial Experience of FMCG/pharmaceutical/healthcare industry or appropriate marketing/business sector is preferred. Evidence of achieving annual commercial targets Education: Educated to degree level and/or equivalent qualification with relevant commercial experience. Competent use of Microsoft Office (Word, Excel, PowerPoint etc.). Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Office Administrator Full-time, 37.5 hours per week Monday Friday Based in North Kent Role Overview: We are looking for a motivated and organised Office Administrator to join an established business in North Kent, While an engineering background is a bonus, the key is a willingness to learn, strong computer skills, and the ability to work both independently and collaboratively. You ll play a key role in supporting my clients operations, liaising with customers and suppliers, and ensuring smooth day-to-day office processes. Key Responsibilities: Managing and processing customer purchase orders on a daily basis Reviewing contracts and supporting procurement activities Purchasing and maintaining stock of raw materials Collaborating with the machine shop manager to help plan future workloads Handling general enquiries from both internal teams and the workshop Supporting colleagues with ad hoc tasks as required Maintaining communication with suppliers and customers to ensure seamless operations Participating in team planning and organisation Successful candidate must have: Strong computer literacy Excellent organisational and communication skills Ability to work independently and as part of a team Flexibility to support different tasks across the office and workshop Experience liaising with customers and suppliers (desirable) Prior experience within an engineering industry desirable.
Apr 03, 2026
Full time
Office Administrator Full-time, 37.5 hours per week Monday Friday Based in North Kent Role Overview: We are looking for a motivated and organised Office Administrator to join an established business in North Kent, While an engineering background is a bonus, the key is a willingness to learn, strong computer skills, and the ability to work both independently and collaboratively. You ll play a key role in supporting my clients operations, liaising with customers and suppliers, and ensuring smooth day-to-day office processes. Key Responsibilities: Managing and processing customer purchase orders on a daily basis Reviewing contracts and supporting procurement activities Purchasing and maintaining stock of raw materials Collaborating with the machine shop manager to help plan future workloads Handling general enquiries from both internal teams and the workshop Supporting colleagues with ad hoc tasks as required Maintaining communication with suppliers and customers to ensure seamless operations Participating in team planning and organisation Successful candidate must have: Strong computer literacy Excellent organisational and communication skills Ability to work independently and as part of a team Flexibility to support different tasks across the office and workshop Experience liaising with customers and suppliers (desirable) Prior experience within an engineering industry desirable.
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Apr 03, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
Apr 03, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
Salary: Competitive + Company Vehicle/Allowance + Bonus (DOE) An established and growing electrical contractor is seeking an experienced Electrical Technical Sales Manager to drive new business growth while supporting the delivery of high-quality electrical solutions across commercial, industrial, retail and facilities management sectors. This is an exciting opportunity for a technically strong and commercially focused professional to play a key role in expanding market presence and strengthening client relationships. The successful candidate will be responsible for identifying and targeting new business opportunities, proactively engaging with decision-makers including facilities managers, landlords, consultants and project leads. You will attend site visits to assess requirements, scope works and develop tailored solutions that meet client needs while aligning with company capabilities and margins. A core part of the role will involve maintaining and developing relationships with existing clients, ensuring high levels of customer satisfaction and securing repeat business. Acting as the main point of contact for key accounts, you will provide technical guidance and support, helping clients make informed decisions regarding installations, testing, inspection, remedial works and compliance requirements. Working closely with the operations team, you will prepare detailed and accurate electrical estimates and quotations for new tenders and projects. This will include reviewing drawings, specifications and tender documentation, liaising with suppliers and subcontractors to secure competitive pricing, conducting site visits where required, and supporting projects through both tender and delivery stages. You will translate technical detail into clear and practical proposals, ensuring all submissions reflect company standards and profitability targets. You will lead sales meetings, presentations and client walk-throughs, prepare and submit competitive tenders, and negotiate pricing and terms in line with company policy. Close collaboration with engineers, project managers and supervisors will be essential to ensure a smooth transition from sales to project delivery, providing technical interpretation during project kick-off and throughout works where necessary. The role also requires strong market awareness, keeping up to date with NICEIC standards, electrical safety regulations and emerging technologies such as EV charging infrastructure, LED upgrades, energy efficiency systems, BMS and EMS solutions. You will identify new service lines and growth opportunities, helping to shape and refine the company s offering based on market trends and field feedback. You will maintain accurate CRM records, manage sales pipelines and forecasts, and provide regular progress reports to senior management, including the Commercial Director and Group Managing Director. To be considered, you will have proven experience in technical sales, estimating or business development within an electrical contracting, FM or building services environment. A strong understanding of electrical installations, testing and inspection, remedial works and compliance is essential, along with the ability to read and interpret technical drawings and specifications. Knowledge of energy efficiency systems, controls, LED upgrades, EV charge installations and BMS/EMS systems is highly desirable. An 18th Edition qualification or relevant technical certification would be advantageous but is not essential. You will be highly organised, capable of managing multiple enquiries and projects simultaneously, and confident in both negotiation and presentation settings. Excellent communication and relationship-building skills are key, along with strong customer empathy, professionalism, tenacity and a positive, can-do attitude. A full UK driving licence is required. If you are a commercially driven electrical professional looking to take the next step in your career with a forward-thinking contractor, we would welcome your application.
Apr 03, 2026
Full time
Salary: Competitive + Company Vehicle/Allowance + Bonus (DOE) An established and growing electrical contractor is seeking an experienced Electrical Technical Sales Manager to drive new business growth while supporting the delivery of high-quality electrical solutions across commercial, industrial, retail and facilities management sectors. This is an exciting opportunity for a technically strong and commercially focused professional to play a key role in expanding market presence and strengthening client relationships. The successful candidate will be responsible for identifying and targeting new business opportunities, proactively engaging with decision-makers including facilities managers, landlords, consultants and project leads. You will attend site visits to assess requirements, scope works and develop tailored solutions that meet client needs while aligning with company capabilities and margins. A core part of the role will involve maintaining and developing relationships with existing clients, ensuring high levels of customer satisfaction and securing repeat business. Acting as the main point of contact for key accounts, you will provide technical guidance and support, helping clients make informed decisions regarding installations, testing, inspection, remedial works and compliance requirements. Working closely with the operations team, you will prepare detailed and accurate electrical estimates and quotations for new tenders and projects. This will include reviewing drawings, specifications and tender documentation, liaising with suppliers and subcontractors to secure competitive pricing, conducting site visits where required, and supporting projects through both tender and delivery stages. You will translate technical detail into clear and practical proposals, ensuring all submissions reflect company standards and profitability targets. You will lead sales meetings, presentations and client walk-throughs, prepare and submit competitive tenders, and negotiate pricing and terms in line with company policy. Close collaboration with engineers, project managers and supervisors will be essential to ensure a smooth transition from sales to project delivery, providing technical interpretation during project kick-off and throughout works where necessary. The role also requires strong market awareness, keeping up to date with NICEIC standards, electrical safety regulations and emerging technologies such as EV charging infrastructure, LED upgrades, energy efficiency systems, BMS and EMS solutions. You will identify new service lines and growth opportunities, helping to shape and refine the company s offering based on market trends and field feedback. You will maintain accurate CRM records, manage sales pipelines and forecasts, and provide regular progress reports to senior management, including the Commercial Director and Group Managing Director. To be considered, you will have proven experience in technical sales, estimating or business development within an electrical contracting, FM or building services environment. A strong understanding of electrical installations, testing and inspection, remedial works and compliance is essential, along with the ability to read and interpret technical drawings and specifications. Knowledge of energy efficiency systems, controls, LED upgrades, EV charge installations and BMS/EMS systems is highly desirable. An 18th Edition qualification or relevant technical certification would be advantageous but is not essential. You will be highly organised, capable of managing multiple enquiries and projects simultaneously, and confident in both negotiation and presentation settings. Excellent communication and relationship-building skills are key, along with strong customer empathy, professionalism, tenacity and a positive, can-do attitude. A full UK driving licence is required. If you are a commercially driven electrical professional looking to take the next step in your career with a forward-thinking contractor, we would welcome your application.
Assistant Customer Service Manager Location: Aldershot, Hampshire Salary: 36,000 (depending on experience) Hours: Monday - Thursday: 08:30 - 17:30 Friday: 08:30 - 17:00 (Office-based) Overview We are currently recruiting for an Assistant Customer Service Manager to join a growing and dynamic business based in Aldershot. This is a varied and hands-on role, supporting the Customer Service Manager in overseeing day-to-day operations, developing the team, and ensuring a consistently high level of service is delivered to customers. This opportunity would suit someone with strong customer service experience who is looking to step into a more senior, supervisory role within a fast-paced environment. The Role Working closely with the Customer Service Manager, you will support the team across training, operations and account management, while also acting as a point of escalation for customer queries. Key responsibilities Include: Training & Development Creating clear and user-friendly training documentation across the department Producing product briefing materials for the Customer Service team Supporting induction and training of new starters Delivering training sessions and refreshers to upskill the team Mentoring and supporting Account Managers and Assistant Account Managers Team & Attendance Management Managing holiday requests via the internal HR system Supporting return-to-work interviews and attendance processes Covering the Customer Service Manager during absence or meetings Leading team huddles and handling escalated issues Operational Support Monitoring bespoke and Far East orders and liaising with Purchasing teams Supporting production queries and order adjustments Assisting with the resolution of customer complaints Order Administration (Quote to Delivery) Issuing quotations and handling customer enquiries Raising and processing orders on internal systems Sending order confirmations and progressing orders through to delivery Maintaining clear communication with internal stakeholders throughout Candidate Requirements Essential: Previous experience within customer service (ideally with some supervisory or mentoring responsibility) Strong training and presentation skills Excellent communication skills with high attention to detail Good IT skills, including Microsoft Excel Strong organisational and time management skills Ability to manage multiple tasks in a fast-paced environment Confident problem solver with the ability to handle escalations professionally A collaborative approach with the ability to support and develop others Desirable (not essential): Experience within print, production or promotional products Knowledge of Far East sourcing or bespoke order processes Basic understanding of HR processes What's on offer? Salary up to 36,000 (depending on experience) Full training provided Pension scheme On-site parking Referral bonus scheme Years of service benefits Supportive and collaborative working environment INDCAM
Apr 03, 2026
Full time
Assistant Customer Service Manager Location: Aldershot, Hampshire Salary: 36,000 (depending on experience) Hours: Monday - Thursday: 08:30 - 17:30 Friday: 08:30 - 17:00 (Office-based) Overview We are currently recruiting for an Assistant Customer Service Manager to join a growing and dynamic business based in Aldershot. This is a varied and hands-on role, supporting the Customer Service Manager in overseeing day-to-day operations, developing the team, and ensuring a consistently high level of service is delivered to customers. This opportunity would suit someone with strong customer service experience who is looking to step into a more senior, supervisory role within a fast-paced environment. The Role Working closely with the Customer Service Manager, you will support the team across training, operations and account management, while also acting as a point of escalation for customer queries. Key responsibilities Include: Training & Development Creating clear and user-friendly training documentation across the department Producing product briefing materials for the Customer Service team Supporting induction and training of new starters Delivering training sessions and refreshers to upskill the team Mentoring and supporting Account Managers and Assistant Account Managers Team & Attendance Management Managing holiday requests via the internal HR system Supporting return-to-work interviews and attendance processes Covering the Customer Service Manager during absence or meetings Leading team huddles and handling escalated issues Operational Support Monitoring bespoke and Far East orders and liaising with Purchasing teams Supporting production queries and order adjustments Assisting with the resolution of customer complaints Order Administration (Quote to Delivery) Issuing quotations and handling customer enquiries Raising and processing orders on internal systems Sending order confirmations and progressing orders through to delivery Maintaining clear communication with internal stakeholders throughout Candidate Requirements Essential: Previous experience within customer service (ideally with some supervisory or mentoring responsibility) Strong training and presentation skills Excellent communication skills with high attention to detail Good IT skills, including Microsoft Excel Strong organisational and time management skills Ability to manage multiple tasks in a fast-paced environment Confident problem solver with the ability to handle escalations professionally A collaborative approach with the ability to support and develop others Desirable (not essential): Experience within print, production or promotional products Knowledge of Far East sourcing or bespoke order processes Basic understanding of HR processes What's on offer? Salary up to 36,000 (depending on experience) Full training provided Pension scheme On-site parking Referral bonus scheme Years of service benefits Supportive and collaborative working environment INDCAM
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 10% of annual salary An additional Secret Shopper bonus worth up to 2,000 Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 28 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay. OTHER AWESOME PERKS Days out and social events Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A SHIFT MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush Leadership Skills: You are a natural motivator who enjoys being hands-on. You lead by example and know how to get the best out of the Crew during a busy service Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us Your next step would be an Assistant Manager Five Guys isn't just a job - it can be a career!
Apr 03, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 10% of annual salary An additional Secret Shopper bonus worth up to 2,000 Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 28 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay. OTHER AWESOME PERKS Days out and social events Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A SHIFT MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush Leadership Skills: You are a natural motivator who enjoys being hands-on. You lead by example and know how to get the best out of the Crew during a busy service Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us Your next step would be an Assistant Manager Five Guys isn't just a job - it can be a career!
Safran Helicopter Engines UK is a key part of the global Safran group, specialising in the maintenance, repair and overhaul of advanced helicopter engines for both civil and military customers. Based in Fareham, the UK facility acts as a European hub supporting operators across the UK, Ireland and beyond, delivering high-performance engineering solutions and technical support for a wide range of turbine engines. With a strong reputation for reliability, innovation and customer focus, Safran plays a vital role in keeping critical helicopter fleets operational worldwide. The Quality Assurance Leader is responsible for ensuring the highest standards of regulatory compliance and quality are maintained across the civil maintenance, 21G production, and military maintenance facilities. The role includes planning, coordinating, and executing internal audits according to EASA/UKCAA/SACAA Part 145 and 21G requirements, as well as company procedures. The Quality Assurance Leader acts as a key advisor to the MRO and production work centers, providing guidance on regulatory and quality matters, supporting the resolution of technical and procedural issues, and fostering a culture of continuous improvement. They are expected to manage both internal and external audit findings, coordinating timely and effective corrective actions, and ensuring that all required documentation is maintained accurately for regulatory review. The role requires proactive engagement with management and operational teams to promote best practices, identify trends and risks, and communicate requirements clearly. In addition, the Quality Assurance Leader will maintain professional relationships with regulatory authorities and customers during audit activities, representing company interests with integrity and transparency. Strong leadership, attention to detail, and ability to work collaboratively across multiple teams and disciplines are essential for success in this position. Company Values Committed to a shared vision Communication Skills Customer Orientation Results Orientation & Accountability Fostering an environment of trust People Management & Team Development Change Leadership, Agility & Adaptability Ethics & Integrity Succeeding together Quality & Compliance Focus Collaboration & Cross-Functional Teamwork Daring to innovate Operational Excellence & Efficiency Problem Solving & Analytical Skills Work Safely Taking responsibility for your own safety and that of others. Working safely and complying with all safe work practices. Reporting all incidents, hazards and unsafe working conditions or behaviour you encounter to your line manager. Completing any actions assigned to you from an audit action plan. Complying with all SHE UK health, safety and environmental protection policies and procedures that are relevant to your work. Treat People Fairly Familiarising yourself with all Harassment and Workplace discrimination policies and procedures and complying with them in the conduct of your duties. Ensuring that you do not harass, victimise, discriminate against, vilify or bully any other employee or anyone else that you interact with in the course of your employment. Support SHE UK business Carrying out your work in a conscientious and proficient manner. Managing your own performance to ensure you meet the ongoing requirements of your role. Essential: In-depth knowledge of EASA/CAA Part 145 regulations Previous audit experience of aerospace regulations (Part 21G/Part 145/AS9100) Strong understanding of QMS and audit processes. Excellent analytical and problem solving skills including use of tools (8D/RCCA) Ability to interpret and apply regulatory requirements Effective communication skills Organisational and Time-management skills Desirable: Lead Auditor Qualification Knowledge of MAA/EMAR/SACAA regulations Ability to speak, read and write in French very advantageous Knowledge of continuous improvement methodologies
Apr 03, 2026
Full time
Safran Helicopter Engines UK is a key part of the global Safran group, specialising in the maintenance, repair and overhaul of advanced helicopter engines for both civil and military customers. Based in Fareham, the UK facility acts as a European hub supporting operators across the UK, Ireland and beyond, delivering high-performance engineering solutions and technical support for a wide range of turbine engines. With a strong reputation for reliability, innovation and customer focus, Safran plays a vital role in keeping critical helicopter fleets operational worldwide. The Quality Assurance Leader is responsible for ensuring the highest standards of regulatory compliance and quality are maintained across the civil maintenance, 21G production, and military maintenance facilities. The role includes planning, coordinating, and executing internal audits according to EASA/UKCAA/SACAA Part 145 and 21G requirements, as well as company procedures. The Quality Assurance Leader acts as a key advisor to the MRO and production work centers, providing guidance on regulatory and quality matters, supporting the resolution of technical and procedural issues, and fostering a culture of continuous improvement. They are expected to manage both internal and external audit findings, coordinating timely and effective corrective actions, and ensuring that all required documentation is maintained accurately for regulatory review. The role requires proactive engagement with management and operational teams to promote best practices, identify trends and risks, and communicate requirements clearly. In addition, the Quality Assurance Leader will maintain professional relationships with regulatory authorities and customers during audit activities, representing company interests with integrity and transparency. Strong leadership, attention to detail, and ability to work collaboratively across multiple teams and disciplines are essential for success in this position. Company Values Committed to a shared vision Communication Skills Customer Orientation Results Orientation & Accountability Fostering an environment of trust People Management & Team Development Change Leadership, Agility & Adaptability Ethics & Integrity Succeeding together Quality & Compliance Focus Collaboration & Cross-Functional Teamwork Daring to innovate Operational Excellence & Efficiency Problem Solving & Analytical Skills Work Safely Taking responsibility for your own safety and that of others. Working safely and complying with all safe work practices. Reporting all incidents, hazards and unsafe working conditions or behaviour you encounter to your line manager. Completing any actions assigned to you from an audit action plan. Complying with all SHE UK health, safety and environmental protection policies and procedures that are relevant to your work. Treat People Fairly Familiarising yourself with all Harassment and Workplace discrimination policies and procedures and complying with them in the conduct of your duties. Ensuring that you do not harass, victimise, discriminate against, vilify or bully any other employee or anyone else that you interact with in the course of your employment. Support SHE UK business Carrying out your work in a conscientious and proficient manner. Managing your own performance to ensure you meet the ongoing requirements of your role. Essential: In-depth knowledge of EASA/CAA Part 145 regulations Previous audit experience of aerospace regulations (Part 21G/Part 145/AS9100) Strong understanding of QMS and audit processes. Excellent analytical and problem solving skills including use of tools (8D/RCCA) Ability to interpret and apply regulatory requirements Effective communication skills Organisational and Time-management skills Desirable: Lead Auditor Qualification Knowledge of MAA/EMAR/SACAA regulations Ability to speak, read and write in French very advantageous Knowledge of continuous improvement methodologies
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers. REWARDS An achievable 20% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Apprenticeships to gain recognised qualifications, skills and progression opportunities Enhanced Maternity & Paternity Leave Pension scheme AS A BENCH GENERAL MANAGER YOU'LL BE Accountable and responsible for your entire store and the people within Developing and managing the store team, while supporting the delivery of perfect burgers and fries You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long term planning Spotting potential and developing your team to ensure there is a strong talent pipeline Drive the Five Guys culture by always role modelling our values Creating an awesome working environment where people are happy to come to work and have fun Responsible for reward and recognition Demonstrate close attention to detail AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service Having your people's development at heart INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Apr 03, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers. REWARDS An achievable 20% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Apprenticeships to gain recognised qualifications, skills and progression opportunities Enhanced Maternity & Paternity Leave Pension scheme AS A BENCH GENERAL MANAGER YOU'LL BE Accountable and responsible for your entire store and the people within Developing and managing the store team, while supporting the delivery of perfect burgers and fries You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long term planning Spotting potential and developing your team to ensure there is a strong talent pipeline Drive the Five Guys culture by always role modelling our values Creating an awesome working environment where people are happy to come to work and have fun Responsible for reward and recognition Demonstrate close attention to detail AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service Having your people's development at heart INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
