313 jobs found

Your new company We are currently recruiting for an experienced Housing Officer to provide short-term support for a busy social housing team in Glasgow. This is an excellent opportunity for someone confident in managing arrears and delivering high-quality tenant services. Your new role You'll be responsible for managing a varied caseload, with a key focus on income recovery and arrears management. You'll engage directly with tenants, support them through repayment arrangements, and ensure compliance with organisational policies and procedures. What you'll need to succeed Proven experience in arrears management within social housing Strong communication and negotiation skills Ability to manage a busy caseload independently Someone adaptable, professional, and ready to hit the ground running. If you're immediately available and have the experience needed to make an impact from day one, we'd love to hear from you. What you'll get in return 24 per hour (PAYE) 4-6 week contract What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Collections / Customer Service Adviser Watford (Office Based) Specialist Property Finance Lender We're looking for a Collections / Customer Service Adviser to join a growing specialist lender in Watford. This role sits at the heart of the customer journey - supporting borrowers throughout the life of their mortgage agreement and ensuring positive outcomes, particularly where accounts require additional support. If you have collections or arrears experience in financial services and enjoy helping customers find solutions, this could be a great next step. Responsibilities: Manage and support customers throughout the life of their mortgage agreement Contact clients to discuss arrears and agree sustainable repayment solutions Handle inbound and outbound communication (phone, email, SMS, live chat) Manage accounts within collections queues and respond to customer requests Support litigation and repossession processes where required Identify and support vulnerable customers in line with regulatory standards Work closely with third parties such as solicitors and field agents Experience required: Experience in collections or arrears management within financial services Experience supporting vulnerable customers Strong communication and negotiation skills Good understanding of financial services regulation and customer outcomes Highly organised with strong attention to detail Good standard of education including Maths and English Financial services qualifications (CeMAP, FPC or similar) advantageous £30 - 40k Basic + Benefits

We are seeking a proactive and compassionate Housing Options Officer to join a local authority in Cambridgeshire. This vital front-line role focuses on preventing and relieving homelessness, delivering a highly effective and customer-centred housing options service. You will assess and investigate homelessness approaches and applications in line with statutory duties under the Housing Act 1996 and relevant case law. The role also involves assessing housing needs in accordance with the Homelessness Reduction Act 2017, ensuring compliance while delivering positive outcomes for residents. Managing a varied caseload, you will work across either the Single Homeless Pathway or the Families Pathway, providing tailored advice, support, and prevention solutions. The ideal candidate will have strong knowledge of homelessness legislation, excellent assessment and case management skills, and the ability to work collaboratively in a hybrid environment. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed).

We are looking for committed and detail-focused Team Leaders to join our new specialist high risk domestic abuse service. As a new service, we have 2 x Team Leader positions available. These roles are full time, hybrid working with two days per week from our office in Boscombe. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Welcome Bonus : £500 on successful completion of probation period. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the Role As a Team Leader you will ensure excellent service delivery in accordance with the service specification and performance targets. You will need to be able to support operational staff to deliver high quality, risk led and tailored support. You will focus on the performance management of team members including the allocation and auditing of cases in line with service standards. Key Responsibilities: Responsible for completing case audits, reviews and reviewing data to ensure oversight of teams Responsible for capturing data and evidence around the outcomes of the service Responsible for allocating work across the wider team - analysing data to monitor patterns, trends and comparing these to resources Be a designated safeguarding officer, available to make defensible decisions quickly and effectively on safeguarding matters ensuring the dignity, safety and security of victims is at the heart of your work. This will also include providing guidance and support to staff. Work with the Operations Manager to ensure excellent service delivery in line with business plans by reviewing data and information to effectively address any performance issues. Responsible for the line management of team members including responsibility for recruitment, training completion, performance management and monitoring, continued support and guidance and implementing all relevant VS policies and procedures Promote effective communication channels including co-ordinating and facilitating regular team meetings, sharing feedback and learning to share with other colleagues. Represent the service and victims at external events including HRDA, DA forums etc where needed. About You: You will hold an approved and accredited IDVA qualification and will ideally have had previous line management experience and be confident leading a team. You will need: A strong understanding of domestic abuse and violence and the impact this has on victims. Experience of working in a challenging and changing environment with an emphasis on customer focus and excellence in service delivery. Demonstrable experience of providing crisis management, support and guidance in sometimes stressful and difficult situations to a team with a client service focus. Have excellent communication, negotiation and advisory skills, both written and verbal when interacting professionally with a range of agencies and individuals. Work without direct supervision, prioritise work and deal with competing or conflicting demands/ needs and interests in an organised and methodical manner. Gather, analyse and use information and evidence from different sources to solve problems and report on data quality and compliance An understanding of confidentiality, safeguarding and other legal requirements Good IT skills including experience with working within bespoke case management systems and using Microsoft Office Packages, specifically Excel This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We are currently working in partnership with a Local Authority in Devon , who are looking to appoint an Assistant Director of Finance on a 12 month interim contract. This will be a full-time position , with regular travel to the office and offers a daily rate of £700 inside IR35. The ideal candidate will be CCAB qualified and have an extensive background in a senior leadership role within local government or a similarly complex public sector environment with a passion to support financial change and innovation. Duties will include (but are not limited to): Providing strategic leadership across the Council's accountancy management teams while ensuring the authority remains compliant with statutory and professional standards and enabling informed, evidence-based decision-making Working alongside the Deputy Director of Finance and Public Value Lead and coordinate monthly budget monitoring and reporting Developing key aspects of the Council's Medium and Long-Term Financial Planning Lead service closure and supporting the production of the Statement of Accounts Providing authoritative advice to Members and senior officers Stewardship of complex financial relationships with external partners Leadership of large specialist finance teams Skills, knowledge and expertise required: Fully qualified CIPFA, CIMA, ACCA or equivalent Demonstrable background in a senior leadership role in a public sector setting Working hours: 37 hours per week Monday - Friday, 9am-5pm ( Please note that you require recent experience to apply for this role. James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.

Money Adviser (Welfare Rights Officer) Salary: 36,000 (Including 2,000 car allowance) Location: Bedford / Hybrid About the Role Are you passionate about helping people manage their finances and improve their wellbeing? bpha is seeking a dedicated Money Adviser to join our team. In this vital role, you will provide benefit and debt advice to our residents, helping them avoid financial difficulties and maximise their incomes. You'll proactively support those at risk, especially new tenants, and work to sustain tenancies and prevent rent arrears. As a Money Adviser, you will be: Delivering benefit and debt advice, information, and guidance to bpha residents. Targeting residents at high risk of financial difficulties, especially within their first year of tenancy. Raising awareness of financial capability through one-to-one sessions. Supporting customers with non-priority debt and negotiate affordable repayment plans. Working collaboratively to reduce fuel poverty and provide access to grants. Promoting the Money Advice Service internally and externally, including at community hubs. Delivering customer-centric service and manage complex cases. Providing training to staff on benefit changes and money advice. Contributing to specialist projects and support other areas of the organisation as needed. Maintaining up-to-date knowledge of relevant legislation and best practice. What we're looking for as a Money Adviser: Essential Skills & Experience: Proficiency in MS Word, Excel, Outlook, and PowerPoint. Strong written communication and numeracy skills. Customer-focused with excellent time management. Confident communicator able to manage a varied workload. Up-to-date working knowledge of benefit and debt legislation. Knowledge of Financial Conduct Authority standards. Experience providing welfare advice in a commercial environment. Experience with case management and securing external funding. Experience using MS Office and specialist money advice software. Partnership working with key stakeholders and local agencies. Qualifications: NVQ Level 4 Advice and Guidance or similar. Certificate in Money Advice Practice. Satisfactory enhanced DBS Check. Desirable: MS Visio skills. Strong analytical and reporting skills. Experience preparing and delivering training. Member of Institute of Money Advisors. Authorised Debt Relief Intermediary or DRO intermediary. Why Join Us? At bpha, our values are at the heart of everything we do: We take responsibility: We do what we say and are accountable for our actions. We show empathy: We respect and listen to every colleague and customer. We are better together: We value diversity and achieve more as one team. We are ambitious: We strive for excellence and make a positive difference. Are you ready to make a difference? If you are committed to making a real impact and share our values, we would love to hear from you! Please note that applications will be reviewed as received and as such bpha reserves the right to close applications prior to the advertised closing date upon identification of a suitable candidate. Early applications are encouraged to avoid disappointment. All offers will be subject to satisfactory pre-employment screening, including DBS check and references.

NJR Recruitment are proud to be partnering exclusively with Protector Insurance to recruit a Complaints Officer for their growing Manchester team. Reporting to the Deputy Chief Compliance Officer, you'll manage the full complaints process and Data Subject Access Requests (DSARs), ensuring fair, timely outcomes in line with FCA DISP and GDPR. The role is central to improving processes, identifying root causes, and supporting good customer outcomes. Responsibilities: Complaints Handling: Managing the end-to-end complaints process in line with FCA DISP requirements. Completing root cause analysis to identify trends, systemic issues, and improvement opportunities. Providing training and support to staff on effective complaints handling. Data Subject Access Requests (DSARs): Acting as the primary contact for DSARs and responding within statutory timeframes. Working with internal teams to collate, review, and redact information accurately and securely. Maintaining a full log of DSARs and monitoring related risks and controls. Reporting & Improvement: Preparing monthly and quarterly root cause analysis reports for senior management. Supporting the Deputy Chief Compliance Officer with compliance reports on conduct risk, complaint trends, and DSAR activity. Championing continual improvement using data-driven insights to reduce risk and support fair customer outcomes. Requirements: Degree in Law, Business, Compliance or equivalent experience. Professional qualifications (ICA, CII or similar) are desirable. Proven complaints handling or compliance experience within general insurance. Experience with commercial property, public sector or housing association property claim complaints is highly desirable. Strong knowledge of FCA regulations (DISP, conduct risk, Consumer Duty) and GDPR. Excellent organisation, prioritisation, written and verbal communication. Strong analytical skills and attention to detail. Attributes: Collaborative, proactive, adaptable, and confident working independently. High integrity and commitment to fair customer outcomes. KPIs : Timely, fair and accurate handling of complaints and DSARs. Compliance with FCA conduct risk standards and DISP rules. Quality and timeliness of monthly and quarterly reporting. Benefits: Competitive base salary plus performance-based bonus. Excellent pension. Private medical insurance with cashback scheme. Hybrid working opportunities after probation. 25 days' holiday plus your birthday off. Paid wellbeing days. Enhanced family-friendly policies. Career development support, including professional qualification funding and internal training programmes. Employee assistance programme. Group life insurance. Cycle to work scheme. Season ticket loan. Perks scheme for discounts on popular brands. If you have strong complaints handling experience within the commercial insurance space and a focus on delivering fair outcomes, we'd be keen to hear from you. Ready to take on an exciting and rewarding complaints role? Reach out now to our specialist team and quote job reference NJR16259 for a confidential conversation.

Job purpose This role serves as a liaison for the BDA s specialist group, sub-group and branch volunteer communities. Working closely with colleagues across the BDA, the role ensures a high level of support, maintenance and development of the organisation s member led networks. The role supports the work of the membership, marketing and communications team to coordinate activity and projects that promote the work of member volunteers and the wider volunteer programme. In collaboration with the Volunteer Manager, the role supports and coordinates volunteer activity, providing advice, training and guidance to member volunteers as required. It is also responsible for developing, maintaining and managing strong relationships with stakeholders to drive engagement and enhance services for members. The role acts as essential support to colleagues and works effectively across the MMC team and the wider organisation. Job context The British Dietetic Association, founded in 1936, is the professional association and trade union for registered dietitians in Great Britain and Northern Ireland. It is the largest organisation of food and nutrition professionals with almost 10,000 members. The Membership, Marketing and Communications Team delivers and maintains responsive member services and excellent communications to engage with our membership community in person and through both digital and print media. The organisation has a motivated and engaged network of high-performing member volunteers within our specialist groups and branches and a well-established volunteer programme, which we wish to continue to grow and develop. All staff uphold the values of the Association (Professional, Dynamic, and Innovative) and represent the profession and the Association to stakeholders Key areas of responsibility Volunteer support and coordination Act as an internal contact for BDA specialist groups, sub-groups and branches, liaising with colleagues across the BDA to ensure the effective delivery of volunteer services. Serve as a main point of contact for the BDA s regional branch network, which provides CPD and networking opportunities for members and other attendees at a local level. Provide advice, support and guidance to BDA specialist group and branch volunteers as required. Work with the events team to support the delivery of group and branch meetings and events (in-person and virtual), ensuring appropriate technical support and platforms are in place. Work collaboratively across BDA staff teams, specialist groups and branches to ensure members receive high-quality services, resources, events and information through appropriate communication channels. Support volunteer recruitment activity and deliver inductions for volunteers. Maintain regular and proactive engagement with committee leaders to strengthen links between volunteers, the BDA office team and other groups or branches. Attend group and branch meetings and events as required, representing the BDA. Build strong internal relationships to stay informed of policy, practice, education developments and key organisational priorities, helping to align volunteer activity with wider BDA work. Work with the Volunteer Team to ensure groups and branches operate within BDA policies, governance, financial and legal frameworks, and are supported to meet governance requirements. Support groups and branches to develop relationships with relevant internal and external stakeholders. Resource, governance and development Work with the Volunteer Team and wider BDA team to develop and deliver new services, benefits and resources for the group and branch network. Support the identification, development and delivery of education and continuing professional development opportunities for member volunteers. Apply volunteering best practice to develop, review and maintain policies, guidance and tools related to volunteering. Support the Events and Volunteer Teams to deliver the BDA s annual volunteer support day. Assist the Volunteer Team in providing governance advice and support to member volunteers, including developing and maintaining effective processes. Communications Manage, and support the wider membership, marketing and communication team, to deliver volunteer communications channels by: Developing and coordinating content, opportunities and contributions for our regular Volunteer Ezine. Facilitate regular volunteer networking. Update content and develop content for the volunteer hub. Develop and coordinate content relating to volunteers, groups and branches for social media. Support internal communications and updates. Manage the volunteer inbox and responding to member queries as required. General Act as an effective member of the Membership, Marketing and Communications team, contributing to team-wide campaigns and projects. Contribute to BDA office projects that support the organisation s strategic and business plans. Travel as required to meet members, volunteers and other stakeholders. Undertake other duties as required. Comply with all relevant BDA policies and procedures. Role Dimensions Knowledge This role requires specialist, advanced experience and knowledge, with a thorough understanding of volunteer management, governance and engagement, all of which are essential to the successful delivery of the role. It also requires advanced knowledge of BDA policies, governance and financial frameworks, alongside a strong understanding of the legal frameworks relating to volunteering. Work Complexity and Judgement This role supports the delivery of work across multiple business functions by communicating group and branch activity and initiatives. The work requires discretion, tact, strong interpersonal skills and effective stakeholder engagement. The role often involves managing complex situations and exercising sound judgement, frequently at short notice and in the presence of members, with issues and queries escalated to the Volunteer Manager as appropriate. Impact on reputational risk This role involves working closely with volunteers, members and internal stakeholders, representing the BDA in a professional manner. The postholder is expected to build and maintain appropriate internal relationships at all levels, managing the organisation s reputation and exercising sound judgement in assessing and mitigating risk. People management and leadership This role is responsible for coordinating and supervising volunteers and plays a pivotal role in managing staff engagement with the volunteer network.

Receptionist & Site Public Liaison Officer Location: Barking, London (Barking Riverside) Salary: 25,000 An established civil engineering contractor is seeking a Receptionist & Site Public Liaison Officer to support a major infrastructure project at Barking Riverside. This is a dual-function role combining front-of-house reception duties with community and stakeholder engagement, acting as a key interface between the project, site team, and the local community. You will play a vital role in maintaining a professional site presence, ensuring smooth day-to-day office operations, while also supporting public engagement, communications and social value initiatives linked to the project. Receptionist & Site Public Liaison Officer - Salary & Benefits Salary: 25,000 25 days holiday + Bank Holidays Pension scheme (up to 10% employer contribution) Private healthcare Company phone provided Annual discretionary bonus Receptionist & Site Public Liaison Officer - Responsibilities Reception & Office Management Act as the first point of contact for visitors, staff and external stakeholders Manage visitor sign-in procedures, issue passes and coordinate meeting Ensure high office standards, including supplies and hospitality arrangements Support basic H&S compliance tasks (first aid stock checks, fire marshal lists, visitor safety) Carry out daily opening and closing procedures Community & Stakeholder Engagement Respond to public enquiries via phone, email and written communication Maintain a secure communications tracker for stakeholder engagement Attend project meetings and report on stakeholder activity and key issues Support the coordination and delivery of community engagement events Site Visits, Communications & Social Value Coordinate and chaperone site visits for stakeholders, schools and media Support STEM initiatives, careers events and community outreach activities Draft content for noticeboards and assist with project communications and PR opportunities Capture photographs and information to support reporting and social value evidence Receptionist & Site Public Liaison Officer - Requirements Excellent written and verbal communication skills Confident engaging with a wide range of stakeholders and members of the public Ability to manage and resolve conflict professionally Strong IT skills, including Microsoft Word, Excel and Outlook High level of organisation and accurate record-keeping Ability to produce clear and engaging written content Previous experience in a public-facing or community-based role Experience engaging with stakeholders face-to-face, via phone and in writing Experience supporting schools or young people (highly desirable) Previous receptionist, administrative or customer-facing experience advantageous Full UK Driving Licence (preferred) CSCS Card (desirable, can be provided) Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.

Risk & Compliance Officer 5 days on site Based in London Blackfriars Paying up to 45k DOE An established and growing professional services business is seeking an experienced Risk & Compliance Officer to join its expanding team. This is a role that offers the opportunity to shape and strengthen risk and compliance frameworks within a fast-paced, commercially driven environment. The organisation provides specialist online resources, consultancy services and insurance-related solutions to professional clients. With continued organic growth and a strong leadership team in place, the business is investing in its governance and regulatory oversight capability. The Role Reporting into the Compliance Manager and working closely with senior stakeholders, you will take ownership of risk and compliance activity across the business. This role combines hands-on auditing and call monitoring responsibilities with broader oversight of regulatory compliance and risk management. The successful candidate will ideally have a background in financial services and experience operating within a regulated environment. A working knowledge of the regulatory framework of the Financial Conduct Authority is essential. Familiarity with regulatory considerations involving HM Revenue and Customs would be advantageous. Key Responsibilities Audit end-to-end sales processes to ensure adherence to internal protocols, regulatory standards and insurance compliance requirements Conduct regular call listening and quality assessments to ensure regulatory and conduct standards are consistently met Oversee compliance across insurance-related activities from a regulatory perspective Manage and maintain the company's risk register, identifying emerging risks and ensuring appropriate mitigation strategies are in place Conduct internal compliance audits, particularly across sales and customer service functions Investigate compliance issues, identify trends and recommend corrective action Implement and monitor compliance controls, including spot checks across websites, communications and documentation Design, enhance and embed compliance policies and procedures aligned to business objectives Deliver training and guidance to managers to promote a strong compliance culture About You Proven experience in a regulated financial services environment (insurance experience strongly preferred) Strong understanding of risk management principles and regulatory compliance Experience managing or maintaining a risk register Confident in auditing processes and conducting call quality reviews Highly organised with exceptional attention to detail Able to communicate clearly and provide constructive feedback at all levels Commercially aware, pragmatic and solutions-focused Demonstrates integrity, accountability and a proactive approach to continuous improvement 51161CH INDLON Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.

Division Education for Industry Group Hours: Full-Time, 39 hours per week (Monday to Friday), Term Time Only Contract: Permanent Location: FRA Academy: Electra House - London, Moorgate EC2M 6SE and LCBT Academy: 3-5 Fashion Street, London, E1 6PX About EFI Group EFI Group has a bold mission to transform lives, careers and industries through pioneering, industry-led education in fashion, beauty and apprenticeships. Our vision is to deliver exceptional learning experiences, driven by innovation, inclusion, employability, and excellence. About the role As part of the EFI Group's commitment to the highest quality learning experience across all strands of provision, this post will support efficient and effective attendance monitoring within the Further Education (FE) department. The post holder will be expected to provide a specialist service to help raise achievement by improving school attendance and punctuality to meet our targets. About you: Qualifications: Relevant professional qualification (or equivalent experience) and evidencen of CPD. Experience: Experience of effective use of institutional student (or similar) records systems/ databases. Effective administration experience and excellent customer service approach. Skills: Excellent attention to detail. Abloe to provide routine oral and written information clearly and concisely and is able to understand and explain technical terms commonly in use in own area of work. Good time management skills. Excellent report writing. Effective keyboard skills, with excellent working knowledge of Microsoft Office applications, especially Word and Excel. Passion: Insert Advert Copy. If you feel your skills and experience would fit well within our team and you meet many, but not all of our listed qualifications for this role, please apply or get in touch with our Recruitment Team to discuss further. Why The EFI? We foster a culture where our team members can lean on each other, recognise each other, and celebrate together! At EFI, we prioritise your growth and wellbeing with a range of fantastic benefits, including: Funded Professional Qualifications: Support for personal and professional development, including a personal growth allowance and annual CPD. Generous and Flexible Leave Options: Including an around-the-world trip after five years of service. Market-Leading Family-Friendly Pay: Including six months of fully paid maternity, adoption, and shared parental leave. Monthly Wellbeing Allowance: Including a customisable monthly wellbeing allowance and funded counselling/CBT through Education Support Employee Assistant Programme. Salary: From £26,550 to £29,500 per annum, subject to qualifications and experience How to apply/Next Steps: Click ' Apply for this job ' to submit your application. Closing Date: 8am on Thursday 26th March 2026. Interviews/Recruitment Day: Week Commencing 30th March, in-person at FRA Academy: Electra House, Moorgate More Information/Contact us: Click here to download a full job description For more information about the EFI Group, visit our EFI , FRA , LCBT websites and refer to the job description. Please contact for further information. The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. Candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer. Thank you for sharing our values and commitment to student safety.

Chief Executive Officer (CEO) Team Domenica Location: Brighton & Hove (hybrid; 2-3 days per week on-site) Salary: Circa £85,000 Contract: Permanent, Full time Could you lead a warm, community-centred charity that turns specialist education and hospitality enterprises into sustained employment for young people with learning disabilities? About Team Domenica Team Domenica exists to help young people with learning disabilities build independent, fulfilling lives through sustained employment. Founded in 2016 by Baroness Rosa Monckton, the charity combines a Department for Education-recognised Specialist Further Education college, employment coaching and long-term employer support to achieve unrivalled outcomes for young people with learning disabilities - around 80% of programme graduates move into paid work. Over the last decade the organisation has supported more than 200 candidates and built a portfolio of social enterprises that provide genuine workplace training: Café Domenica and a coffee roastery. Most excitingly, we have recently opening The North Star pub. The North Star is a purpose-acquired, prime-location commercial venture adjacent to the Royal Pavilion, operating as a full-scale hospitality business (circa £1.3m turnover) and functioning as a peerless, day-to-day training environment for candidates while contributing vital unrestricted income. Now that the pub is fully up and running, it presents a major opportunity for commercial development. Growth to date has been rapid and successful, but the organisation now needs a Chief Executive who will consolidate operational foundations, secure sustainable trading and fundraising, and protect the quality and culture that make Team Domenica distinctive as we prepare for further growth. As our next Chief Executive, you will: • Strategic Leadership & Direction - Set and deliver a strategy that balances growth, financial sustainability and strong employment outcomes for candidates. • Commercial & Social Enterprise Performance - Lead the charity s commercial enterprises, primarily The North Star pub, but also Café Domenica and the roastery - ensuring strong commercial performance and high-quality training opportunities. • Fundraising & Income Growth - Diversify fundraising beyond founder-led networks, building sustainable income from trusts, corporates, major donors and individuals. • Education & Programme Quality - Work with the Executive Director for Education to maintain high-quality, compliant specialist FE and supported internship provision. • Organisational Leadership & Infrastructure - Strengthen operational foundations across finance, HR, systems and communications to support a growing, multi-site organisation. • People & Culture - Provide visible leadership that supports staff, strengthens management and protects the charity s candidate-centred culture. • Partnerships & External Profile - Act as ambassador, building relationships with employers, partners and supporters to expand employment opportunities. • Governance & Board Partnership - Work closely with trustees and the founder to strengthen governance and ensure long-term sustainability. Who you are • Seasoned senior leader with experience of running organisations of similar scale and complexity, including multi-site operations. • Proven strategist with a strong track record of delivering organisational change, restructuring and sustainable growth. • Confident commercial leader with P&L ownership and demonstrable success improving trading performance in hospitality, retail or other trading businesses. • Experienced income generator in the charitable sector - trusts, major donors, corporate partnerships and individual giving. • Credible and committed to specialist education and employment pathways for people with learning disabilities. • Strong communicator and public spokesperson, comfortable with high-profile fundraising and stakeholder engagement. • Financially literate, resilient and emotionally intelligent; visible, hands-on and pragmatic as a leader. Desirable: direct hospitality experience, experience scaling social enterprises or knowledge of FE regulation/Ofsted would be advantageous. Why Team Domenica? • A proven, distinctive model that delivers real, long-term employment outcomes for young people with learning disabilities. • A rare leadership role that combines mission-driven practice with commercial stewardship across cafés, a roastery and a training pub. • Hybrid working with regular on-site engagement at Pavilion Buildings and social enterprise sites, offering visible day-to-day impact. • The opportunity to shape national growth, with London the priority for careful expansion and a high-profile platform to influence practice nationally. For full details of the role including how to apply, please download the full appointment brief . For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via the apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence. Closing date for applications: 9am, Monday 6th April 2026 As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We put wellbeing first by giving our teams more time to recharge Job Title: IT Teacher Location: Norton College, Worcester, WR5 2BA Salary: Up to £43,000 per annum (depending on experience, not pro rata ) Hours: 37.5 hours per week Monday to Friday Contract: Permanent Term Time Only Start: March 2026 UK Applicants only - this role does not offer sponsorship Are you passionate about IT, digital learning, and inspiring young people? Norton College is seeking an IT Teacher who wants to make a visible, daily impact on students with complex needs. This isn't just a teaching role - it's an opportunity to lead and shape IT across the college, helping learners gain digital skills, confidence, independence, and real-world capabilities. You'll teach across Entry Level 1, BTEC, and GCSE qualifications, creating engaging, hands-on learning experiences tailored to each student's strengths. At Norton College, you'll join a supportive, forward-thinking team where your expertise is valued, your creativity is encouraged, and your impact is tangible. About the Role As the IT Teacher, you will lead the planning, development, and delivery of the IT curriculum across the college, teaching students from Entry Level 1 through to BTEC and GCSE qualifications. You will create engaging Programmes of Work and Schemes of Study, monitor pupil progress, and adapt lessons to meet diverse learning needs. You'll work closely with the Examinations Officer to coordinate assessments and qualification entries, provide progress updates to the Senior Management Team, and support the Acting Head of School with operational and administrative tasks. Your role will also involve building positive relationships with pupils, parents, and colleagues to enhance learning and wellbeing, while keeping up to date with developments in IT education, digital media, and SEMH teaching strategies. About You You'll be someone who: Holds Qualified Teacher Status (QTS) with a specialism in IT or a related subject Has experience teaching BTEC and GCSE IT qualifications Has at least 2 years' recent experience working with pupils with SEMH needs Can adapt teaching for different learning styles and abilities Has excellent communication skills and the ability to motivate and inspire learners Is organised, proactive, and able to work independently and collaboratively Demonstrates a strong commitment to safeguarding, inclusion, and student wellbeing Why Norton College? Work in a nurturing, SEMH-focused school where your work makes a daily difference Be part of a close-knit, collaborative team that values innovation and professional development Enjoy a role where you can lead, inspire, and see real impact in every student's progress Opportunity to shape the IT curriculum and bring your ideas to life At Norton College, your teaching will transform lives. If you're ready to inspire students, make IT come alive, and work somewhere that truly values your contribution, we want to hear from you. About us Norton College is a specialist school for secondary students aged 11-19 in Worcester and Tewkesbury. Norton College is a specialist independent provider that aims to positively support young people who have a range of complex learning needs through vocational courses and bespoke learning packages. Acorn Education offers rewarding careers and meaningful challenges while making a real difference in young people's lives. As a leading UK provider of specialist education for children and young people with special educational needs, and part of Outcomes First Group, we deliver innovative, evidence-based approaches that support measurable progress and lasting impact. We are really proud to say that in 2025 Outcomes First Group were officially certified as a 'Great Place to Work' for the sixth year running. Why Join Us? We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Life Assurance Pension scheme with options to increase contributions "Your Wellbeing Matters" - mental health support and physical health checks Flexible Benefits Platform (Vista), including: Health, wellbeing and insurance benefits Hundreds of UK and international discounts Cycle to Work Scheme & Electric Car Purchase Scheme Critical illness cover Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales .

Position: Housing Officer Specialist Location : Ebley Wharf, Stroud, GL5 4UB Start Date: ASAP Contract Duration: 4+ Months Working Hours: 37 hours per week, Monday to Friday Pay Rate: £100.00 Per Day Job Reference: (phone number removed) Who We Are Looking For We are seeking an experienced Housing Officer to join a busy, generic housing team. This is a hands-on, field-based role requiring a confident professional who can manage a diverse caseload, work independently, and handle complex tenancy issues. This role is fully office and patch-based (5 days per week) , so candidates must be comfortable working on-site and within the community. Job Responsibilities Tenancy Management Manage a portfolio of tenancies, ensuring compliance with tenancy agreements Conduct tenancy audits and property visits Handle general tenancy-related enquiries and casework Income & Arrears Management Monitor rent accounts and take appropriate action to recover arrears Support tenants with financial difficulties and signpost to relevant services Anti-Social Behaviour (ASB) Investigate and manage ASB cases, working closely with tenants and partners Take appropriate enforcement action where necessary Safeguarding & Support Identify and manage complex cases including hoarding and vulnerable tenants Work collaboratively with external agencies such as police, mental health services, and adult social care Customer Service & Operations Provide phone cover and respond to tenant queries in a timely manner Maintain accurate records and case notes Ensure compliance with policies and procedures Person Specification Must-Have: Proven experience as a Housing Officer within a UK Local Authority Strong background in tenancy management, rent arrears, and ASB casework Experience handling complex cases including hoarding and vulnerable tenants Ability to work independently across a housing patch Excellent communication and stakeholder management skills Experience working with partner agencies (e.g., police, social services, mental health teams) Nice-to-Have: Knowledge of housing legislation and best practice Experience in a generic housing officer role covering multiple functions Strong case management and reporting skills DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability specific organizations or hireSrs to whom you do not wish your details to be disclosed.

Your new company You will be joining the Department of Justice (DoJ) within the Financial Services Division based at Seapark, Carrickfergus. The team supports the financial operations of Forensic Science NI, managing budgets, reporting, and statutory financial processes. You'll work within a team of five, with one new team member pending placement and one currently on leave. Your new role As the SO Accountant, you will support the Finance Manager across a broad range of financial responsibilities. These will include: Managing the financial processing function Preparing monthly management accounts and control accounts/reconciliations Completing VAT returns Supporting in year and year end accounts Monitoring and profiling budgets, including variance analysis and reporting Maintaining the staff budget Asset management Analysing financial data and contributing to business case development Assisting with FOIs and Assembly Questions Liaising with internal and external auditors Supporting ad hoc financial projects This role offers flexible working with 2 days per week in the office, with a preference for full office attendance during the first week of employment. CTC clearance is required and typically takes around 6 weeks. What you'll need to succeed You must be a full current member of one of the following accounting bodies, with at least 1 year of practical experience: Chartered Accountants Ireland Institute of Chartered Accountants in Scotland Institute of Chartered Accountants in England and Wales Chartered Institute of Management Accountants Association of Chartered Certified Accountants Chartered Institute of Public Finance and Accountancy Institute of Certified Public Accountants in Ireland You will also demonstrate: Strong interpersonal and written/verbal communication skills Ability to build and maintain effective working relationships, including with senior management and DoF Well developed analytical and problem solving skills Strong Excel capability and confidence dealing with numerical data Ability to work to tight deadlines and meet reporting requirements What you'll get in return £24.04 per hour/ £41,272 annually Flexible working (2 office days per week) 37 hours per week 37 days annual leave Contract roles which will open the doors to putting yourself forward for the external competitions coming up in the NICS with the help of your line manager and team. Getting your foot in the door to the NICS. Experience within a specialised area of the Department of Justice Opportunity to support a high impact public sector organisation A supportive team environment within Financial Services Division What you need to do now If you're interested in this role, click 'apply now' to forward an up to date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Claims Handler - Commercial Lines - Bolton Are you ready to work for one of the most progressive independent Insurers Brokerages in the North West? This multi award-winning, independent Insurance Broker is a one of the true success stories of the industry across the region being wildly recognised not only for their industry achievements but also for their outstanding contributions to the local community, young people and DE&I. They operate one of the leading specialist schemes in the country, in addition to supporting a wide range of commercial clients across the North West. They have enjoyed consistent organic growth alongside strategic acquisitions and are looking to further enhance their team with the addition of an Commercial Claims Handler The Role As a key member of the Claims Team, you'll manage commercial and personal lines claims from first notification to settlement, ensuring every client receives clear, proactive, and professional support throughout the process. You'll work across a variety of claim types including Property, Employers and Public Liability, Professional Indemnity, Directors & Officers, Motor Fleet, Cyber and more, negotiating fair outcomes and strengthening the company's reputation for excellence. Key Responsibilities Manage claims from start to finish, providing expert guidance and delivering outstanding service at every stage. Assess coverage and liability across multiple policy types, ensuring timely and accurate resolution. Liaise effectively with clients, insurers, adjusters, and solicitors to achieve the best possible outcomes. Conduct investigations, gather evidence, and negotiate settlements with professionalism and confidence. Maintain accurate records, adhere to FCA guidelines, and manage a proactive diary system for efficient follow-up. Prepare clear, insightful claims reports for Account Executives and management. Stay informed on industry, regulatory, and market developments to continuously improve claims handling standards. Support innovation and efficiency through collaboration with colleagues and the wider business. About You We're looking for someone who combines technical expertise with empathy, professionalism, and a genuine passion for client service. You'll bring: Minimum 3 years' experience in Commercial Insurance Claims handling is essential. Strong understanding of commercial insurance policies, coverage types, and claims procedures - Employers and Public Liability claims experience is required. Excellent communication, negotiation, and analytical skills. Accuracy, attention to detail, and the ability to work to tight deadlines. Proficiency in Microsoft Word, Excel, Outlook. What's on Offer Competitive salary and benefits package 25 days annual leave , plus additional time off at Christmas Employer-matched pension contribution Life Assurance Private Medical Cover CII qualification support and ongoing professional development Regular training and learning opportunities Employee Assistance Programme As an independent broker with a reputation for excellence, the organisation combines decades of experience with a personal approach that puts clients first. You'll be part of a knowledgeable, collaborative team where your expertise genuinely makes a difference and your professional growth is supported.

An exciting opportunity has arisen for a Senior Trade Finance Officer to join a leading foreign bank based in Central London, providing a wide range of services to both private and corporate clients across the globe. As a Senior Trade Finance Officer, you will oversee trade finance operations, ensuring regulatory compliance and supporting the development of a high-performing team. This is a full-time, permanent office based role offering salary up to £45,000 and benefits. You will be responsible for: Processing and managing various trade finance products such as Letters of Credit, Documentary Collections, and Guarantees. Conducting thorough due diligence on trade transactions to ensure compliance with anti-money laundering (AML) and other regulatory requirements. Reviewing transaction alerts and escalating potential concerns to senior management. Maintaining accurate records to ensure a transparent audit trail. Supervising and supporting team members, promoting efficiency, and maintaining high operational standards. Identifying any operational issues and resolving them effectively. Monitoring and reconciling ledger items in a timely manner. Staying up-to-date with regulatory changes, including AML and counter-terrorist financing practices. Assisting in training team members on AML compliance as necessary. What we are looking for: Previously worked as a Trade Finance Officer, Trade Finance Specialist, Trade Finance Analyst, Trade Operations Officer, AML OFFICER, trade compliance officer, Trade Finance Specialist, Trade Operations Analyst, Trade Finance Payment Analyst, Trade Finance Assistant Manager, Trade Analyst, Trade Finance Manager or in a similar role. At least 4 years' of experience within Trade Finance Operations in a banking environment. Experience with SWIFT messaging systems and related message types. Understanding of trade finance products, including Letters of Credit, Documentary Collections, and Guarantees/SBLCs. Knowledge of international trade rules, such as UCP 600, URC 522, ISP98, ICC Incoterms and AML regulations & trade-related due diligence. Strong problem-solving and analytical skills. Apply now for this fantastic Trade Finance Officer opportunity to take the next step in your career with a well-established financial institution. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

A genuinely exciting Area Sales Manager position has arisen with this leading supplier of stairlifts, platform lifts, ceiling hoists and mobility aids. They are looking for an experienced sales professional with knowledge of mobility products and experience of conducting site surveys to join their team. Will inherit an established area and gain a lot of support. If this role sounds of interest, please apply ASAP. LOCATION: Candidates will live in the Surrey, West Sussex, Berkshire, Slough, Hertfordshire or Buckinghamshire area and will cover this area as a territory. You will visit the office one day a week with the other 4 spent out on the road conducting appointments. SALARY: 35,000 to 45,000 (depending on experience) with another 10k to 15k on top in commission which is completely uncapped. With car or car allowance, 20 days annual leaved and company pension. As Area Sales Manager you will be responsible for selling stairlifts, platform lifts, through floor lifts, ceiling hoists and door automation solutions to local authorities (points of contact are Grant Officers and Occupational Therapists), care homes and consumers. You will be responsible for gaining leads and specifications from the Occupational Therapists, then arranging appointments with customers within their home, conducting site surveys, offering the best solutions, and giving detailed quotations in order to win the business. You will conduct 4 to 6 appointments a day and visit the office once a week. Successful candidates will have a minimum of 2 years' experience working as Sales Surveyor or Area Sales Manager within the mobility/stairlift sector. You will be able to conduct site surveys and put together quotations. If this sounds of interest, please apply ASAP. Contact: In the first instance please send your CV to Kelly Duke ELIGIBILITY All vacancies are based in the UK. It is unlawful to employ a person who does not have permission to live and work in the UK, and we will therefore only consider applications from candidates who are eligible to work in the EU. Scarlet Selection are UK based recruitment specialists, placing experienced professionals across all industry sectors. The services Scarlet Selection provides are those of an employment agency.

Position Title: Business Support Officer Duration: Contract Location: Whitley Key Accountabilities and Responsibilities: Governance & Assurance: Ensure compliance with standards, document control, and assurance processes across capital and operational expenditure. Support implementation of governance structures across the portfolio. Capital Project Evaluation: Collaborate with the Strategic Technical Specialist to assess the feasibility of capital investment on projects and support in business case development. Regularly review project rankings based on strategic value, financial return and resource availability. Project Budgeting & Monitoring: Assist in the development of project budgets, supporting stakeholders in the appropriate allocation of spend type. Monitor project performance to identify and flag budget overruns or delays. Operational Expenditure Planning: Support with building operational budgets in conjunction with customers and operations teams. Identify operational improvement opportunities to support budget alignment and cost risk mitigation. Assets & Lifecycle Planning: Support with asset management and tagging across local area. Support asset lifecycle planning by identifying risks and opportunities for investment, both capital and operational. Tools & Techniques: Maintain capital and operational budgets and expenditure in collaboration with stakeholders. Develop and maintain Tableau dashboards to visualise KPIs, timelines, and budget drawdown. Risk, Opportunity & Issue Management: Support with maintaining risk and opportunity registers, support workshops, and ensure timely escalation and reporting. Help identify and mitigate delivery risks. Change Control: Adhere to change control processes, ensuring accurate documentation and tracking. Support review and approval workflows per governance protocols. Stakeholder & Communications Management: Ensure effective engagement with project stakeholders and cross-functional collaboration, including central business and buyer teams Knowledge, Skills, and Experience Essential: Experience in a Business Planning or Finance function; strong business acumen Experience working with Capital and / or Operational budgets Proven budget and forecasting skills Excellent communication and interpersonal skills Strong stakeholder reporting and engagement skills High attention to detail and organisational skills Understanding of planning cycles with ability to adapt to local business context Experience with cost management processes (e.g. QCRA, VfM) Strong analytical and data interpretation skills Experience with Tableau or similar tools Proficient in Excel, PowerPoint, Word, and SharePoint Good understanding of MS Office and project planning tools Knowledge of risk, issue, and change control processes Desirable: Experience with SAP or similar finance tool Experience in engineering, infrastructure, or technical projects Knowledge of lifecycle frameworks (e.g. RIBA, V-model) including costing Familiarity with project methodologies (e.g. APM, PRINCE2) Exposure to portfolio-level reporting Degree or equivalent experience in Business / Finance / Accounting Familiarity with Confluence and collaborative platforms Experience supporting lessons learned and continuous improvement Understanding of financial tracking and budget reporting Asset management experience Experience with leading or supporting internal / external audits Excellent Opportunity with immediate starts available Applicants MUST have proof of immediate, on-going and valid eligibility to work full time in the UK and travel within the EU.

Income Recovery & Enforcement Officer Permanent Full-Time (35 hours) Salary: 32,881 (London) / 28,886 (Regional) Location: London or Manchester Working Pattern: Hybrid 1-2 days a week after training Make an Impact in Arrears Recovery & Enforcement We're recruiting an experienced Income Recovery & Enforcement Officer to join a busy Income Management Team. In this specialist role, you'll manage a portfolio of accounts already subject to legal action - preparing court documentation, liaising with external legal representatives, and progressing cases through to enforcement and eviction where required. This is a fast-paced, target-driven position where you'll balance firm decision-making with a customer-focused approach, helping residents sustain tenancies wherever possible while protecting essential income. Key Responsibilities Manage cases through the legal arrears process, including court preparation and enforcement action. Prepare witness statements and legal documentation. Act as key contact for external legal advocates. Make confident decisions on enforcement, balancing risk and customer impact. Meet call and case targets within a high-volume environment. Provide advice and signposting to support tenancy sustainment. Work collaboratively with Housing, Finance and Legal teams. About You Experience in housing arrears recovery and legal enforcement through to eviction. Confident decision-maker in a fast-paced environment. Strong customer service and negotiation skills. Knowledge of welfare benefits and tenancy arrears processes. Organised, resilient, and able to manage a busy caseload independently. Benefits Excellent pension (up to 6% double contribution) 28 days annual leave rising to 31 + bank holidays Health Cash Plan Life assurance Paid volunteering leave Employee Assistance Programme Hybrid working If you're ready to take ownership of complex cases and make a real difference, apply today.