HNW Arabic Client Services - Prestigious Banking Brand

We are retained by a highly respected international banking institution with a long-established and influential presence in London. The firm operates at the upper end of the private banking market, advising and supporting high-net-worth individuals and families with complex international needs.

As part of continued growth within its London platform, the bank is seeking a Private Banking Assistant to join a best-in-class Private Banking team. This role offers exposure to sophisticated clients, close partnership with senior Relationship Managers, and the opportunity to build a long-term career within a globally connected banking group.

The Private Banking Assistant will provide comprehensive day-to-day support to Private Banking Relationship Managers, ensuring the seamless delivery of client service, operational excellence, and regulatory compliance across the client lifecycle.

Responsibilities;

• Supporting Relationship Managers with all aspects of client onboarding, including preparation of account opening documentation, risk assessments, adverse media checks, and welcome communications.
• Managing account amendments and closures, ensuring accuracy and timeliness throughout.
• Coordinating the transfer of client relationships between private and retail banking channels where required.
• Overseeing debit card processes, including ordering, activation, cancellation, fraud investigations, and refunds.
• Supporting clients with internet banking registration, access issues, and ongoing service queries.
• Assisting with credit-related activity, including preparation of customer information packs and risk modelling templates for credit applications.
• Proactively communicating relevant updates to clients regarding the status of their funds and accounts.
• Maintaining the highest standards of confidentiality, data security, and adherence to internal policies and financial crime frameworks.
• Working collaboratively with Relationship Managers and internal stakeholders on ad-hoc client and business requirements.

Key requirements include:

• A university degree in Accounting, Economics, Business Administration, or a related discipline.
• Up to three years' experience within a banking or financial services environment.
• A sound understanding of banking products, services, systems, and operational procedures.
• Knowledge of financial markets and the private banking client base.
• Strong communication and interpersonal skills, with the ability to operate professionally across international teams.
• Cultural awareness and sensitivity, with fluency in Arabic and a strong understanding of Middle Eastern clients and business culture considered essential.
• A disciplined, methodical approach with strong analytical capability and a commitment to service quality.

This is a rare opportunity to join a discreet yet highly regarded private banking platform in London, offering meaningful exposure, structured development, and the chance to work alongside experienced senior bankers in a globally connected institution.

If you're exploring opportunities like this or scaling your own team, simply google "Market Talent" to see how we support high-growth organisations across the UK.