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Adecco
Community Safety Officer - ASB Officer
Adecco Gateshead, Tyne And Wear
Join The Team as a Community Safety Officer! Are you passionate about making a difference in your community? Do you have a knack for resolving conflicts and ensuring a safe environment for all? If so, we have an exciting opportunity for you! Position: Community Safety Officer Location: Gateshead Contract Type: Temporary Working Pattern: Full Time Division: Customer Service Role Type: Hybrid Why Join Us? Our client is dedicated to providing a quality, victim-centered Community Safety service to both Social and Non-Social Housing, as well as Care and Support customers. Based just a 15-minute walk from MetroCentre train station, our office offers a vibrant atmosphere where your contributions truly matter. Your Role: As a Community Safety Officer, you will: Manage a caseload with a victim-centered approach to ensure timely resolutions. Provide clear and supportive Community Safety advice to customers, partners, and colleagues. Progress legal actions as necessary, including liaising with solicitors and attending court. Collaborate with frontline housing colleagues to enhance community engagement. Utilize customer intelligence to promote tenancy sustainability. Maintain accurate case records and ensure compliance with all statutory requirements. Work flexibly and proactively to deliver outstanding service to customers. What We're Looking For: You should have: A proven track record of delivering high-quality service in a housing environment. Knowledge of anti-social behavior and housing legislation. Experience in conflict resolution and problem-solving. Excellent communication skills to engage effectively with a diverse customer base. Strong stakeholder management abilities, both internal and external. A calm demeanor under pressure and a flexible team player attitude. Proficiency in Microsoft Office and excellent attention to detail. Must have a full UK driving license and access to own vehicle Desirable Qualifications: Relevant qualifications in managing anti-social behavior are a plus! Why You'll Love Working With Us: Be part of a dynamic team committed to community safety. Engage in meaningful work that directly impacts the lives of others. Enjoy a supportive and collaborative work environment. Opportunities for professional growth and development. Ready to Make a Difference? If you're enthusiastic about community safety and possess the skills we're looking for, we would love to hear from you! Apply now and become a vital part of our mission to create safer communities in Gateshead. Apply Today! Join us in making a positive impact. Your journey starts here! Note: This position is temporary and full-time, requiring flexibility and a proactive approach to service delivery. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Mar 20, 2026
Seasonal
Join The Team as a Community Safety Officer! Are you passionate about making a difference in your community? Do you have a knack for resolving conflicts and ensuring a safe environment for all? If so, we have an exciting opportunity for you! Position: Community Safety Officer Location: Gateshead Contract Type: Temporary Working Pattern: Full Time Division: Customer Service Role Type: Hybrid Why Join Us? Our client is dedicated to providing a quality, victim-centered Community Safety service to both Social and Non-Social Housing, as well as Care and Support customers. Based just a 15-minute walk from MetroCentre train station, our office offers a vibrant atmosphere where your contributions truly matter. Your Role: As a Community Safety Officer, you will: Manage a caseload with a victim-centered approach to ensure timely resolutions. Provide clear and supportive Community Safety advice to customers, partners, and colleagues. Progress legal actions as necessary, including liaising with solicitors and attending court. Collaborate with frontline housing colleagues to enhance community engagement. Utilize customer intelligence to promote tenancy sustainability. Maintain accurate case records and ensure compliance with all statutory requirements. Work flexibly and proactively to deliver outstanding service to customers. What We're Looking For: You should have: A proven track record of delivering high-quality service in a housing environment. Knowledge of anti-social behavior and housing legislation. Experience in conflict resolution and problem-solving. Excellent communication skills to engage effectively with a diverse customer base. Strong stakeholder management abilities, both internal and external. A calm demeanor under pressure and a flexible team player attitude. Proficiency in Microsoft Office and excellent attention to detail. Must have a full UK driving license and access to own vehicle Desirable Qualifications: Relevant qualifications in managing anti-social behavior are a plus! Why You'll Love Working With Us: Be part of a dynamic team committed to community safety. Engage in meaningful work that directly impacts the lives of others. Enjoy a supportive and collaborative work environment. Opportunities for professional growth and development. Ready to Make a Difference? If you're enthusiastic about community safety and possess the skills we're looking for, we would love to hear from you! Apply now and become a vital part of our mission to create safer communities in Gateshead. Apply Today! Join us in making a positive impact. Your journey starts here! Note: This position is temporary and full-time, requiring flexibility and a proactive approach to service delivery. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Bennett and Game Recruitment LTD
Senior Architectural Technologist
Bennett and Game Recruitment LTD
Position: Senior Architectural Technologist Location: Glasgow Salary: Up to 45,000 + further benefits to be discussed Our client, a well-established, award-winning architectural practice with Multiple offices are seeking a talented Senior Architectural Technologist to join their expanding their team. The successful Senior Architectural Technologist will be working collaboratively with their Glasgow office. This role would also suit ambitious Architectural Technologists looking for a step up in their career. This is a great opportunity for an ambitious Senior Architectural Technologist who enjoys putting buildings together and ideally has strong experience across all RIBA Stages and with technical delivery skills. You'll initially be focused on high-quality residential projects but will also have the chance to work across a diverse portfolio, including bespoke residential, commercial offices, refurbishments, new builds, defence, and MOD projects, with values ranging from 5m to 30m, and larger developments up to 120m+. Senior Architectural Technologist - Salary & Benefits Competitive salary: 40,000 - 45,000 Flexible working house Progressive environment, Directors are always pushing for their staff to develop further Holiday allowance, bank holidays and Christmas shutdown Death in service policy Professional fees paid Continuous training & career development Regular team-building events, networking opportunities, and social activities. Pension scheme Other company benefits to be discussed at interview stage Senior Architectural Technologist - Overview Lead and manage projects through the technical RIBA stages Work closely with clients, consultants, and contractors, maintaining strong communication and design intent throughout the project lifecycle Collaborate with a multi-disciplinary team, with potential to mentor and lead junior staff Contribute to projects across residential (flats and bespoke housing), commercial, education, and defence sectors Senior Architectural Technologist - Requirements Strong technical expertise and ability to deliver detailed packages through stages 3-5 Good Revit knowledge Ability to lead the technical design Experience in residential, commercial, and/or MOD projects is desirable Confident communicator with excellent client-facing skills Live within a commutable distance of Central Glasgow Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Mar 20, 2026
Full time
Position: Senior Architectural Technologist Location: Glasgow Salary: Up to 45,000 + further benefits to be discussed Our client, a well-established, award-winning architectural practice with Multiple offices are seeking a talented Senior Architectural Technologist to join their expanding their team. The successful Senior Architectural Technologist will be working collaboratively with their Glasgow office. This role would also suit ambitious Architectural Technologists looking for a step up in their career. This is a great opportunity for an ambitious Senior Architectural Technologist who enjoys putting buildings together and ideally has strong experience across all RIBA Stages and with technical delivery skills. You'll initially be focused on high-quality residential projects but will also have the chance to work across a diverse portfolio, including bespoke residential, commercial offices, refurbishments, new builds, defence, and MOD projects, with values ranging from 5m to 30m, and larger developments up to 120m+. Senior Architectural Technologist - Salary & Benefits Competitive salary: 40,000 - 45,000 Flexible working house Progressive environment, Directors are always pushing for their staff to develop further Holiday allowance, bank holidays and Christmas shutdown Death in service policy Professional fees paid Continuous training & career development Regular team-building events, networking opportunities, and social activities. Pension scheme Other company benefits to be discussed at interview stage Senior Architectural Technologist - Overview Lead and manage projects through the technical RIBA stages Work closely with clients, consultants, and contractors, maintaining strong communication and design intent throughout the project lifecycle Collaborate with a multi-disciplinary team, with potential to mentor and lead junior staff Contribute to projects across residential (flats and bespoke housing), commercial, education, and defence sectors Senior Architectural Technologist - Requirements Strong technical expertise and ability to deliver detailed packages through stages 3-5 Good Revit knowledge Ability to lead the technical design Experience in residential, commercial, and/or MOD projects is desirable Confident communicator with excellent client-facing skills Live within a commutable distance of Central Glasgow Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Build Recruitment
Painter/Damp and Mould Operative
Build Recruitment
Damp & Mould Technician Response Repairs Hemel Hempstead Perm Role - £36,000 Job Title: Damp & Mould Operative Location: Hemel Hempstead (Contract Area) Salary: £36,000 per annum Company Van & Fuel Card Job Type: Permanent, Full-Time My Client is a leading provider of property maintenance and retrofit services, delivering high-quality solutions across social housing and residential sectors. With a strong focus on customer satisfaction, safety, and sustainability, we are expanding our team and looking for a skilled Damp & Mould Operative to join us. The Role As a Damp & Mould Operative, you will play a vital role in diagnosing, treating, and preventing damp and mould issues within residential properties. You will ensure homes are safe, compliant, and maintained to the highest standards. Key Responsibilities Carry out inspections to identify causes of damp and mould (e.g. condensation, penetrating damp, leaks) Undertake remedial works including mould treatment, stain blocking, ventilation improvements, and minor repairs Apply anti-mould coatings and damp-proofing treatments Work in occupied properties, ensuring minimal disruption to residents Provide clear advice to tenants on preventing damp and mould recurrence Complete all works in line with health & safety regulations and company standards Accurately record job details and maintain documentation Requirements Proven experience in damp and mould treatment or property maintenance Good knowledge of damp causes and remedial techniques Experience in social housing or residential environments preferred Ability to carry out minor multi-trade repairs (e.g. plastering, painting, basic carpentry) Strong customer service skills and ability to work in occupied homes Full UK driving licence (essential) What We Offer Competitive salary of £36,000 Company van and fuel card provided Permanent, secure role with a growing organisation Opportunities for training and career progression Supportive and professional working environment How to Apply If you are an experienced Damp & Mould Operative looking to join a reputable and growing company, we d love to hear from you. Apply today or send your CV directly to (url removed)
Mar 20, 2026
Full time
Damp & Mould Technician Response Repairs Hemel Hempstead Perm Role - £36,000 Job Title: Damp & Mould Operative Location: Hemel Hempstead (Contract Area) Salary: £36,000 per annum Company Van & Fuel Card Job Type: Permanent, Full-Time My Client is a leading provider of property maintenance and retrofit services, delivering high-quality solutions across social housing and residential sectors. With a strong focus on customer satisfaction, safety, and sustainability, we are expanding our team and looking for a skilled Damp & Mould Operative to join us. The Role As a Damp & Mould Operative, you will play a vital role in diagnosing, treating, and preventing damp and mould issues within residential properties. You will ensure homes are safe, compliant, and maintained to the highest standards. Key Responsibilities Carry out inspections to identify causes of damp and mould (e.g. condensation, penetrating damp, leaks) Undertake remedial works including mould treatment, stain blocking, ventilation improvements, and minor repairs Apply anti-mould coatings and damp-proofing treatments Work in occupied properties, ensuring minimal disruption to residents Provide clear advice to tenants on preventing damp and mould recurrence Complete all works in line with health & safety regulations and company standards Accurately record job details and maintain documentation Requirements Proven experience in damp and mould treatment or property maintenance Good knowledge of damp causes and remedial techniques Experience in social housing or residential environments preferred Ability to carry out minor multi-trade repairs (e.g. plastering, painting, basic carpentry) Strong customer service skills and ability to work in occupied homes Full UK driving licence (essential) What We Offer Competitive salary of £36,000 Company van and fuel card provided Permanent, secure role with a growing organisation Opportunities for training and career progression Supportive and professional working environment How to Apply If you are an experienced Damp & Mould Operative looking to join a reputable and growing company, we d love to hear from you. Apply today or send your CV directly to (url removed)
Storm Recruitment (Swindon)
BRCGS & Compliance Coordinator
Storm Recruitment (Swindon) City, Swindon
BRCGS & Compliance Coordinator (On-site) Salary: £35,000 per annum (37.5 hours per week) Location: Swindon Our client, a well-established and growing organisation, is currently seeking a dedicated BRCGS & Compliance Coordinator to support the ongoing development, implementation, and maintenance of the Quality Management System (QMS) and ensure compliance with BRCGS and regulatory standards. The successful candidate will play a key role in maintaining operational compliance, monitoring quality performance, conducting audits, and ensuring services meet both legal requirements and customer expectations. This role will act as the primary contact for BRCGS compliance, working cross-functionally with operational teams, suppliers, and customers to drive continuous improvement and maintain certification. The position will also support administrative operations, internal systems coordination, and quality reporting, ensuring effective governance and high service standards across the business. This is an excellent opportunity for a compliance professional to play a key role in maintaining quality standards, driving continuous improvement, and supporting operational excellence within a fast-paced environment. Key Responsibilities Maintain and develop the BRCGS framework across the operation and support ongoing certification Monitor and improve the Quality Management System (QMS) and compliance processes Act as the primary internal and external contact for BRCGS and compliance matters Analyse quality performance data and produce reports against key indicators Ensure compliance with national and international standards, legislation, and customer requirements Coordinate quality procedures, documentation, and internal audits Investigate and respond to customer complaints, corrective actions, and compliance queries Deliver quality and compliance training to staff where required Liaise with customers, suppliers, and service providers to ensure service specifications are met Support operational teams in maintaining health & safety, environmental, and quality standards Provide administrative coordination to ensure smooth operational processes Essential Lead Auditor or Internal Auditor certification from a recognised institute (BRCGS or ISO accredited) HACCP Level 3 certification Experience working with BRCGS standards and compliance systems Knowledge of Quality Management Systems (QMS) Experience supporting audits, compliance monitoring, and documentation control Strong analytical and reporting skills Ability to interpret regulatory standards and customer specifications Excellent communication and stakeholder management skills Ability to train staff members on standards and compliance requirements and conduct post-training gap analysis Strong organisation and attention to detail Proficiency in Microsoft Office (Excel, Word, reporting tools) Ability to work cross-functionally with operations, suppliers, and customers Desirable Previous experience within logistics, warehousing, or supply chain operations Experience implementing or maintaining BRCGS certification Knowledge of health & safety compliance requirements Experience delivering training on quality procedures or compliance standards Experience working with compliance audits and corrective action processes
Mar 20, 2026
Full time
BRCGS & Compliance Coordinator (On-site) Salary: £35,000 per annum (37.5 hours per week) Location: Swindon Our client, a well-established and growing organisation, is currently seeking a dedicated BRCGS & Compliance Coordinator to support the ongoing development, implementation, and maintenance of the Quality Management System (QMS) and ensure compliance with BRCGS and regulatory standards. The successful candidate will play a key role in maintaining operational compliance, monitoring quality performance, conducting audits, and ensuring services meet both legal requirements and customer expectations. This role will act as the primary contact for BRCGS compliance, working cross-functionally with operational teams, suppliers, and customers to drive continuous improvement and maintain certification. The position will also support administrative operations, internal systems coordination, and quality reporting, ensuring effective governance and high service standards across the business. This is an excellent opportunity for a compliance professional to play a key role in maintaining quality standards, driving continuous improvement, and supporting operational excellence within a fast-paced environment. Key Responsibilities Maintain and develop the BRCGS framework across the operation and support ongoing certification Monitor and improve the Quality Management System (QMS) and compliance processes Act as the primary internal and external contact for BRCGS and compliance matters Analyse quality performance data and produce reports against key indicators Ensure compliance with national and international standards, legislation, and customer requirements Coordinate quality procedures, documentation, and internal audits Investigate and respond to customer complaints, corrective actions, and compliance queries Deliver quality and compliance training to staff where required Liaise with customers, suppliers, and service providers to ensure service specifications are met Support operational teams in maintaining health & safety, environmental, and quality standards Provide administrative coordination to ensure smooth operational processes Essential Lead Auditor or Internal Auditor certification from a recognised institute (BRCGS or ISO accredited) HACCP Level 3 certification Experience working with BRCGS standards and compliance systems Knowledge of Quality Management Systems (QMS) Experience supporting audits, compliance monitoring, and documentation control Strong analytical and reporting skills Ability to interpret regulatory standards and customer specifications Excellent communication and stakeholder management skills Ability to train staff members on standards and compliance requirements and conduct post-training gap analysis Strong organisation and attention to detail Proficiency in Microsoft Office (Excel, Word, reporting tools) Ability to work cross-functionally with operations, suppliers, and customers Desirable Previous experience within logistics, warehousing, or supply chain operations Experience implementing or maintaining BRCGS certification Knowledge of health & safety compliance requirements Experience delivering training on quality procedures or compliance standards Experience working with compliance audits and corrective action processes
Diamond Blaque HR Solutions
Housing Allocations Administrative Officer
Diamond Blaque HR Solutions Addlestone, Surrey
Description Our local government clients in Addlestone, Surrey, are seeking a Housing Allocations Administrative Officer to play a key role in supporting the implementation of a new IT system within the Allocations Team. The primary focus of this temporary role is to ensure that existing records, documents, and applicant information are accurately downloaded, saved, organised, and migrated in preparation for the new system. Alongside this, the postholder will provide general administrative support to maintain smooth day-to-day operations during the transition period. 2 days remote, 3 days in the office. Responsibilities Document Handling & Data Preparation (Primary Focus) Download, save, and catalogue large volumes of documents from multiple sources (shared inboxes, portals, legacy systems). Create, organise, and maintain structured digital folders to support the migration to the new IT system. Ensure all applicant records are complete, up to date, and stored in the correct format for transfer. Identify missing or inconsistent information and flag this to Allocations Officers for follow-up. Support the cleansing of existing data to ensure accuracy, consistency, and compliance with data protection requirements. Assist with mapping existing records to new system fields or categories (training provided). Work closely with the project team to ensure documents are ready for upload or migration according to agreed timelines. Qualifications Essential GCSE Grade (or equivalent) in English Language and Mathematics. NVQ level qualification or equivalent experience Advanced Microsoft Office, Word, Excel, Outlook, Social Media and CRM. Criteria for Shortlisting - About You - What We're Looking for in the Ideal Candidate: Strong administrative background with proven experience managing large volumes of documents and digital files. Experience working in housing, local authority, or a customer-focused environment. Familiarity with housing allocations processes or case management systems. High level of accuracy and attention to detail, particularly when saving, organising, and checking records. Confident using IT systems, including document management tools, shared drives, and Microsoft Office applications. Ability to follow structured processes and work methodically, especially during data cleansing and preparation tasks. Experience working with confidential or sensitive information and an Understanding of data protection requirements. Strong organisational skills with the ability to prioritise workload during a period of system change. Experience supporting system changes, data migration, or digital transformation projects. Reliable, proactive, and able to work independently with minimal supervision. Calm and adaptable, particularly when working to deadlines or during periods of transition. Strong communicator, able to request missing information and liaise professionally with colleagues and applicants. Committed to maintaining accuracy, confidentiality, and high standards of record keeping. Any other tasks required within Housing Solutions to assist in the delivery of service Compliance Requirements 3 Years References Willing to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment Business for this vacancy. We are dedicated to fostering an inclusive environment that values diversity and equal opportunity in the workplace.
Mar 20, 2026
Contractor
Description Our local government clients in Addlestone, Surrey, are seeking a Housing Allocations Administrative Officer to play a key role in supporting the implementation of a new IT system within the Allocations Team. The primary focus of this temporary role is to ensure that existing records, documents, and applicant information are accurately downloaded, saved, organised, and migrated in preparation for the new system. Alongside this, the postholder will provide general administrative support to maintain smooth day-to-day operations during the transition period. 2 days remote, 3 days in the office. Responsibilities Document Handling & Data Preparation (Primary Focus) Download, save, and catalogue large volumes of documents from multiple sources (shared inboxes, portals, legacy systems). Create, organise, and maintain structured digital folders to support the migration to the new IT system. Ensure all applicant records are complete, up to date, and stored in the correct format for transfer. Identify missing or inconsistent information and flag this to Allocations Officers for follow-up. Support the cleansing of existing data to ensure accuracy, consistency, and compliance with data protection requirements. Assist with mapping existing records to new system fields or categories (training provided). Work closely with the project team to ensure documents are ready for upload or migration according to agreed timelines. Qualifications Essential GCSE Grade (or equivalent) in English Language and Mathematics. NVQ level qualification or equivalent experience Advanced Microsoft Office, Word, Excel, Outlook, Social Media and CRM. Criteria for Shortlisting - About You - What We're Looking for in the Ideal Candidate: Strong administrative background with proven experience managing large volumes of documents and digital files. Experience working in housing, local authority, or a customer-focused environment. Familiarity with housing allocations processes or case management systems. High level of accuracy and attention to detail, particularly when saving, organising, and checking records. Confident using IT systems, including document management tools, shared drives, and Microsoft Office applications. Ability to follow structured processes and work methodically, especially during data cleansing and preparation tasks. Experience working with confidential or sensitive information and an Understanding of data protection requirements. Strong organisational skills with the ability to prioritise workload during a period of system change. Experience supporting system changes, data migration, or digital transformation projects. Reliable, proactive, and able to work independently with minimal supervision. Calm and adaptable, particularly when working to deadlines or during periods of transition. Strong communicator, able to request missing information and liaise professionally with colleagues and applicants. Committed to maintaining accuracy, confidentiality, and high standards of record keeping. Any other tasks required within Housing Solutions to assist in the delivery of service Compliance Requirements 3 Years References Willing to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment Business for this vacancy. We are dedicated to fostering an inclusive environment that values diversity and equal opportunity in the workplace.
Eden Brown
Business Improvement Officer
Eden Brown
Eden Brown are seeking a highly experienced Service Improvement Officer working for a well known Housing Association in Lancashire Service Improvement Officer- Job Description Provide a consistently high standard of customer service to all internal and external customers, ensuring high levels of customer satisfaction are achieved. Manage and coordinate the organisation's complaints process ensuring compliance with internal policy and the Housing Ombudsman's Complaint Handling Code. Log, triage, and acknowledge complaints in line with internal policies and regulatory requirements. Communicate professionally and compassionately with customers via phone, email, and face-to-face where required. Identify where customers may require additional support or reasonable adjustments and ensure the complaint investigation is tailored to the customers individual needs. Provide expert advice and support to Investigating Managers throughout the complaints process, ensuring that all relevant evidence is gathered, reviewed, and assessed to facilitate thorough, fair, and proportionate investigations in line with internal policy and the Housing Ombudsman's Complaint Handling Code. Support the drafting and reviewing of high-quality complaint responses, ensuring they are clear, empathetic, and outcome-focused. Responses should demonstrate accountability, address the issues raised, and outline any remedies or service improvements where applicable, ensuring consistency with tone, policy, and regulatory standards. Identify trends and root causes of complaints to recommend service improvements. Work with service areas to ensure learning is captured and recorded. Contribute to internal reviews, audits, and reporting activities. Maintain accurate and up-to-date records on complaints systems in line with data protection and record-keeping requirements. Carry out other duties as required, which are broadly consistent with the level and responsibilities of this role. Its essential that you have extensive Service Improvement/Complaints experience Housing experience is preferred but not essential Apply now to be considered Eden Brown is committed to equality in the workplace and is an equal opportunity employer.
Mar 20, 2026
Full time
Eden Brown are seeking a highly experienced Service Improvement Officer working for a well known Housing Association in Lancashire Service Improvement Officer- Job Description Provide a consistently high standard of customer service to all internal and external customers, ensuring high levels of customer satisfaction are achieved. Manage and coordinate the organisation's complaints process ensuring compliance with internal policy and the Housing Ombudsman's Complaint Handling Code. Log, triage, and acknowledge complaints in line with internal policies and regulatory requirements. Communicate professionally and compassionately with customers via phone, email, and face-to-face where required. Identify where customers may require additional support or reasonable adjustments and ensure the complaint investigation is tailored to the customers individual needs. Provide expert advice and support to Investigating Managers throughout the complaints process, ensuring that all relevant evidence is gathered, reviewed, and assessed to facilitate thorough, fair, and proportionate investigations in line with internal policy and the Housing Ombudsman's Complaint Handling Code. Support the drafting and reviewing of high-quality complaint responses, ensuring they are clear, empathetic, and outcome-focused. Responses should demonstrate accountability, address the issues raised, and outline any remedies or service improvements where applicable, ensuring consistency with tone, policy, and regulatory standards. Identify trends and root causes of complaints to recommend service improvements. Work with service areas to ensure learning is captured and recorded. Contribute to internal reviews, audits, and reporting activities. Maintain accurate and up-to-date records on complaints systems in line with data protection and record-keeping requirements. Carry out other duties as required, which are broadly consistent with the level and responsibilities of this role. Its essential that you have extensive Service Improvement/Complaints experience Housing experience is preferred but not essential Apply now to be considered Eden Brown is committed to equality in the workplace and is an equal opportunity employer.
Cannon Elec Ltd
Scheduler
Cannon Elec Ltd Bootle, Merseyside
About the Role Cannon Elec Ltd is experiencing a period of sustained growth and is seeking a Contracts Coordinator to ensure the efficient, on-schedule, and commercially controlled delivery of our electrical and compliance contracts. As the operational hub of our team, you will be responsible for coordinating electricians, subcontractors, variations, and compliance works while managing client communication across multiple live projects. The ideal candidate will come from a social housing, reactive repairs, facilities management, or EICR planning background. You will be highly organised, remain calm under pressure, and be confident in liaising with everyone from on-the-ground electricians and subcontractors to supervisors and clients. This is a hands-on role within a fast-paced, growing electrical contractor in the social housing sector, offering excellent opportunities for professional development as the company expands Scheduling and Coordination Managing the day-to-day scheduling and diaries of electricians and subcontractors Coordinating reactive, remedial, and compliance works across live contracts Liaising with subcontractors and booking works through the Ops Planner Using Epix and client portals to track job progress and update records Variations and Compliance Coordinating variations between electricians, subcontractors, and clients Reviewing works orders and results, identifying issues, and ensuring follow-up actions are completed Issuing remedial quotations and keeping clients updated throughout Programme and Performance Monitor the progress of works to guarantee adherence to agreed timelines. Tracking operative performance against contract requirements and KPIs Coordinating materials and monitoring stock held on site Administration and Issue Resolution Assisting in resolving complaints and operational issues promptly and professionally Carrying out general office and contract administration duties Kepping up with Client KPIs and Performance Measures Performance in this role will be measured against: Organise and adjust schedules dynamically in real-time. Maintain accurate, timely records for all variations and compliance. Allocate resources efficiently to maximise productivity. Communicate with clients promptly and professionally. Resolve issues and complaints swiftly and effectively. Produce reliable operational and compliance reporting. Key Reporting Responsibilities: Maintain clear, auditable records for all variations, remedials, and programme changes. Generate and deliver regular progress reports against active jobs and contract KPIs. Proactively identify and escalate programme risks, compliance issues, and resource concerns. Compile and provide accurate data to support management with valuations, invoicing, and client reporting. What You'll Bring Essential: Expertise in managing complex, dynamic schedules and high-volume, reactive planning. Expertise in managing last-minute changes, reprioritising workloads, and coordinating customer appointments. Strong experience scheduling and replanning multiple operatives in a high-volume, reactive repairs setting, managing short-notice changes, priority works, and customer appointments Exceptional organizational skills and a keen eye for detail. Comfortable managing multiple tasks, priorities, and deadlines Confident, customer-focused communication skills, comfortable liaising with operatives, subcontractors, managers, and clients. Proactive, reliable, and willing to take ownership Proficiency with Microsoft Office Desirable: Experience using Epix or similar scheduling/contract management software Familiarity with EICR and electrical compliance programmes What We Offer Competitive salary, with annual review based on performance Career progression opportunities as the business continues to grow Personal development and training, including mentoring and leadership development Company pension scheme with employer contributions At least 20 days holiday plus bank holidays, with the option to purchase up to 5 additional days Supportive and professional team environment No agencies please. Job Type: Full-time Benefits: On-site parking Application question(s): Do you have experience scheduling or planning work for multiple operatives in a reactive or high-volume environment? Have you worked with any scheduling or contract management software (e.g., Epix, DRS, Oneserve, Totalmobile)? Briefly describe your experience coordinating reactive repairs or compliance works.How many years of experience do you have in scheduling, planning, or contracts coordination? Work Location: In person
Mar 20, 2026
Full time
About the Role Cannon Elec Ltd is experiencing a period of sustained growth and is seeking a Contracts Coordinator to ensure the efficient, on-schedule, and commercially controlled delivery of our electrical and compliance contracts. As the operational hub of our team, you will be responsible for coordinating electricians, subcontractors, variations, and compliance works while managing client communication across multiple live projects. The ideal candidate will come from a social housing, reactive repairs, facilities management, or EICR planning background. You will be highly organised, remain calm under pressure, and be confident in liaising with everyone from on-the-ground electricians and subcontractors to supervisors and clients. This is a hands-on role within a fast-paced, growing electrical contractor in the social housing sector, offering excellent opportunities for professional development as the company expands Scheduling and Coordination Managing the day-to-day scheduling and diaries of electricians and subcontractors Coordinating reactive, remedial, and compliance works across live contracts Liaising with subcontractors and booking works through the Ops Planner Using Epix and client portals to track job progress and update records Variations and Compliance Coordinating variations between electricians, subcontractors, and clients Reviewing works orders and results, identifying issues, and ensuring follow-up actions are completed Issuing remedial quotations and keeping clients updated throughout Programme and Performance Monitor the progress of works to guarantee adherence to agreed timelines. Tracking operative performance against contract requirements and KPIs Coordinating materials and monitoring stock held on site Administration and Issue Resolution Assisting in resolving complaints and operational issues promptly and professionally Carrying out general office and contract administration duties Kepping up with Client KPIs and Performance Measures Performance in this role will be measured against: Organise and adjust schedules dynamically in real-time. Maintain accurate, timely records for all variations and compliance. Allocate resources efficiently to maximise productivity. Communicate with clients promptly and professionally. Resolve issues and complaints swiftly and effectively. Produce reliable operational and compliance reporting. Key Reporting Responsibilities: Maintain clear, auditable records for all variations, remedials, and programme changes. Generate and deliver regular progress reports against active jobs and contract KPIs. Proactively identify and escalate programme risks, compliance issues, and resource concerns. Compile and provide accurate data to support management with valuations, invoicing, and client reporting. What You'll Bring Essential: Expertise in managing complex, dynamic schedules and high-volume, reactive planning. Expertise in managing last-minute changes, reprioritising workloads, and coordinating customer appointments. Strong experience scheduling and replanning multiple operatives in a high-volume, reactive repairs setting, managing short-notice changes, priority works, and customer appointments Exceptional organizational skills and a keen eye for detail. Comfortable managing multiple tasks, priorities, and deadlines Confident, customer-focused communication skills, comfortable liaising with operatives, subcontractors, managers, and clients. Proactive, reliable, and willing to take ownership Proficiency with Microsoft Office Desirable: Experience using Epix or similar scheduling/contract management software Familiarity with EICR and electrical compliance programmes What We Offer Competitive salary, with annual review based on performance Career progression opportunities as the business continues to grow Personal development and training, including mentoring and leadership development Company pension scheme with employer contributions At least 20 days holiday plus bank holidays, with the option to purchase up to 5 additional days Supportive and professional team environment No agencies please. Job Type: Full-time Benefits: On-site parking Application question(s): Do you have experience scheduling or planning work for multiple operatives in a reactive or high-volume environment? Have you worked with any scheduling or contract management software (e.g., Epix, DRS, Oneserve, Totalmobile)? Briefly describe your experience coordinating reactive repairs or compliance works.How many years of experience do you have in scheduling, planning, or contracts coordination? Work Location: In person
Property Procurement & Acquisition Officer
DCV Technologies Limited Eastbourne, Sussex
Property Procurement & Acquisition Officer Location: Brighton & South Coast Salary: £32,000£35,000 per annum Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type: Permanent Our client, a provider of housing solutions, is seeking a Property Procurement & Acquisition Officer to cover Brighton and South Coast. This role is ideal for a property-focused professional eager to make a meaningful imp
Mar 19, 2026
Full time
Property Procurement & Acquisition Officer Location: Brighton & South Coast Salary: £32,000£35,000 per annum Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type: Permanent Our client, a provider of housing solutions, is seeking a Property Procurement & Acquisition Officer to cover Brighton and South Coast. This role is ideal for a property-focused professional eager to make a meaningful imp
Reed
Home Quality Assessor
Reed King's Lynn, Norfolk
As a Home Quality Assessor, you'll be at the forefront of elevating the quality and safety of homes across West Norfolk-playing a direct role in improving residents' daily lives. This is a hands-on, field-based role where your technical expertise genuinely matters: you'll investigate property condition issues, diagnose damp and mould at root cause, assess compliance risks through HHSRS, and provide the insight that shapes long-term investment decisions. Every assessment you complete helps ensure our homes are safe, compliant and future-proof, and your recommendations will directly influence how we prioritise funding across our stock. You'll also work closely with colleagues in Asset Data, Investment and Sustainability, informing energy efficiency planning, major works programmes and improvements aligned to new legislation and resident needs. If you enjoy varied, meaningful work-balancing technical surveying with real human impact-this role gives you autonomy, trust and the opportunity to see the outcomes of your expertise first-hand. It's an exciting time to join Freebridge as we modernise our asset strategy, strengthen our data and invest in safer, healthier homes for the long term. What you'll be doing: Carrying out detailed property inspections including Stock Condition Surveys, HHSRS assessments, and Damp, Mould & Condensation diagnostics. Producing clear, accurate reports on component condition, compliance issues and recommended remedial actions. Working with Asset Data, Asset Investment and Retrofit colleagues to inform long-term investment decisions. Ensuring any urgent or high-risk defects are escalated and resolved within required timescales. Maintaining accurate digital survey records and contributing to improvements in asset data quality. Delivering a high-performing, customer-centric service to residents. What we're looking for: To be successful with your application, you'll need to show that you meet the following essential criteria: Strong technical knowledge of building construction, pathology, and regulatory requirements including Decent Homes and HHSRS. Experience delivering stock condition and/or compliance surveys in housing or property environments. Excellent communication, strong organisation and the ability to manage your own programme of work. Relevant technical qualification, or equivalenet working experience. What's in it for you? At Freebridge, we're appreciative of our team and we believe in empowering you to achieve your aspirations and dreams, both in your work and in your life. To help you achieve your goals, we offer a variety of core, including: Generous Holiday Leave: 25 days plus bank holidays, increasing to 30 days after 5 years of service Hybrid Working: Up to 2 days working from home Exclusive Employee Discounts: Access amazing deals through our Reward Gateway Comprehensive Leave Policies: Maternity Leave - 6 months full pay Paternity Leave - 2 weeks full pay Carers Leave Charitable Leave - 1 day per year Pension Scheme: Automatic enrolment from day one with Royal London Contributions start at 3% (employee) and 6% (employer) After probation, Freebridge doubles your contributions up to 6% employee / 12% employer Health & Wellbeing Support: Smart Health App - 24/7 GP access Physio and counselling provision when required Employee Assistance Programme Additional Perks: Discounted gym membership with Alive Leisure Eye care vouchers for Specsavers Professional memberships paid for Generous sick pay allowance Free tea & coffee Parking paid for (permit or reimbursement) Home desk setup for hybrid workers Loyalty rewards: £50 every 5 years of service Diversity & Inclusion At Freebridge, diversity isn't just a value-it's a vital part of who we are. We're committed to creating a workplace where everyone feels they belong, and where every voice is heard, respected, and valued. We believe that embracing different backgrounds, experiences, and perspectives drives innovation and helps us better serve our communities. We are proud to foster an inclusive environment that empowers all colleagues to thrive. We ensure equal opportunities for everyone, regardless of age, disability, gender identity, race, religion or belief, sexual orientation, or any other protected characteristic. Discrimination has no place here. As part of our inclusive recruitment process, we're happy to make reasonable adjustments to support candidates in performing at their best. We also offer accessibility tours to help ensure a welcoming and comfortable experience from the very beginning. Further Information More information can be found below: Careers: Meet our board: About us: Policy statements: Compliance Your application will go through the following stages of assessment: Pre-screening - We will check that your CV meets the essential/eligibility criteria listed in the Skills & Experience section of this advert. On your CV, please clearly show how you meet the criteria above CV Review - Your CV, supporting documents and qualification notes will be reviewed by Freebridge hiring managers to determine eligibility for interview Interview - If invited to interview, you'll be assessed against the sift categories in the Skills & Experience section of this advert Feedback - Feedback will be provided post-interview. If successful, your application will be considered for offer. Please note feedback will only be provided if you attend an interview
Mar 19, 2026
Full time
As a Home Quality Assessor, you'll be at the forefront of elevating the quality and safety of homes across West Norfolk-playing a direct role in improving residents' daily lives. This is a hands-on, field-based role where your technical expertise genuinely matters: you'll investigate property condition issues, diagnose damp and mould at root cause, assess compliance risks through HHSRS, and provide the insight that shapes long-term investment decisions. Every assessment you complete helps ensure our homes are safe, compliant and future-proof, and your recommendations will directly influence how we prioritise funding across our stock. You'll also work closely with colleagues in Asset Data, Investment and Sustainability, informing energy efficiency planning, major works programmes and improvements aligned to new legislation and resident needs. If you enjoy varied, meaningful work-balancing technical surveying with real human impact-this role gives you autonomy, trust and the opportunity to see the outcomes of your expertise first-hand. It's an exciting time to join Freebridge as we modernise our asset strategy, strengthen our data and invest in safer, healthier homes for the long term. What you'll be doing: Carrying out detailed property inspections including Stock Condition Surveys, HHSRS assessments, and Damp, Mould & Condensation diagnostics. Producing clear, accurate reports on component condition, compliance issues and recommended remedial actions. Working with Asset Data, Asset Investment and Retrofit colleagues to inform long-term investment decisions. Ensuring any urgent or high-risk defects are escalated and resolved within required timescales. Maintaining accurate digital survey records and contributing to improvements in asset data quality. Delivering a high-performing, customer-centric service to residents. What we're looking for: To be successful with your application, you'll need to show that you meet the following essential criteria: Strong technical knowledge of building construction, pathology, and regulatory requirements including Decent Homes and HHSRS. Experience delivering stock condition and/or compliance surveys in housing or property environments. Excellent communication, strong organisation and the ability to manage your own programme of work. Relevant technical qualification, or equivalenet working experience. What's in it for you? At Freebridge, we're appreciative of our team and we believe in empowering you to achieve your aspirations and dreams, both in your work and in your life. To help you achieve your goals, we offer a variety of core, including: Generous Holiday Leave: 25 days plus bank holidays, increasing to 30 days after 5 years of service Hybrid Working: Up to 2 days working from home Exclusive Employee Discounts: Access amazing deals through our Reward Gateway Comprehensive Leave Policies: Maternity Leave - 6 months full pay Paternity Leave - 2 weeks full pay Carers Leave Charitable Leave - 1 day per year Pension Scheme: Automatic enrolment from day one with Royal London Contributions start at 3% (employee) and 6% (employer) After probation, Freebridge doubles your contributions up to 6% employee / 12% employer Health & Wellbeing Support: Smart Health App - 24/7 GP access Physio and counselling provision when required Employee Assistance Programme Additional Perks: Discounted gym membership with Alive Leisure Eye care vouchers for Specsavers Professional memberships paid for Generous sick pay allowance Free tea & coffee Parking paid for (permit or reimbursement) Home desk setup for hybrid workers Loyalty rewards: £50 every 5 years of service Diversity & Inclusion At Freebridge, diversity isn't just a value-it's a vital part of who we are. We're committed to creating a workplace where everyone feels they belong, and where every voice is heard, respected, and valued. We believe that embracing different backgrounds, experiences, and perspectives drives innovation and helps us better serve our communities. We are proud to foster an inclusive environment that empowers all colleagues to thrive. We ensure equal opportunities for everyone, regardless of age, disability, gender identity, race, religion or belief, sexual orientation, or any other protected characteristic. Discrimination has no place here. As part of our inclusive recruitment process, we're happy to make reasonable adjustments to support candidates in performing at their best. We also offer accessibility tours to help ensure a welcoming and comfortable experience from the very beginning. Further Information More information can be found below: Careers: Meet our board: About us: Policy statements: Compliance Your application will go through the following stages of assessment: Pre-screening - We will check that your CV meets the essential/eligibility criteria listed in the Skills & Experience section of this advert. On your CV, please clearly show how you meet the criteria above CV Review - Your CV, supporting documents and qualification notes will be reviewed by Freebridge hiring managers to determine eligibility for interview Interview - If invited to interview, you'll be assessed against the sift categories in the Skills & Experience section of this advert Feedback - Feedback will be provided post-interview. If successful, your application will be considered for offer. Please note feedback will only be provided if you attend an interview
Hays London Ebury Gate
Senior Tax Manager (VAT)
Hays London Ebury Gate
Your new company This organisation is a large, mission-driven group that manages a substantial portfolio of homes and delivers services designed to help people live well. It operates across multiple regions through a multi-entity structure, supporting a wide range of business areas and development activity. Guided by strong social purpose, it takes a forward-thinking approach to compliance, financial governance, and long-term community impact. Your new role As the Senior Tax Manager, you will take the lead on all day-to-day tax matters across a variety of tax areas, primarily VAT (partial exemption) and SDLT. You will review VAT returns, support operational teams, provide detailed tax advice on new projects, manage relationships with HMRC, and ensure compliance with all relevant legislation. You'll also collaborate closely with colleagues in corporation tax, employment tax, payroll, and finance, while contributing to high quality reporting and internal guidance. The role is full-time, permanent, and based in a central London location. What you'll need to succeed You will ideally have a CTA, CCAB, CIMA or equivalent professional qualification in tax or accounting. Significant tax experience, specifically VAT (partial exemption) and systems work. Experience in the property, real estate or housing sectors would be beneficial. Excellent communication skills, with a proven ability to prepare and deliver high-quality written and verbal reports to senior stakeholders. What you'll get in return Salary c.£90,000 Hybrid working: 2 days per week from London office Generous pension contributions and annual leave What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV detailing how you are a good match for this role. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 19, 2026
Full time
Your new company This organisation is a large, mission-driven group that manages a substantial portfolio of homes and delivers services designed to help people live well. It operates across multiple regions through a multi-entity structure, supporting a wide range of business areas and development activity. Guided by strong social purpose, it takes a forward-thinking approach to compliance, financial governance, and long-term community impact. Your new role As the Senior Tax Manager, you will take the lead on all day-to-day tax matters across a variety of tax areas, primarily VAT (partial exemption) and SDLT. You will review VAT returns, support operational teams, provide detailed tax advice on new projects, manage relationships with HMRC, and ensure compliance with all relevant legislation. You'll also collaborate closely with colleagues in corporation tax, employment tax, payroll, and finance, while contributing to high quality reporting and internal guidance. The role is full-time, permanent, and based in a central London location. What you'll need to succeed You will ideally have a CTA, CCAB, CIMA or equivalent professional qualification in tax or accounting. Significant tax experience, specifically VAT (partial exemption) and systems work. Experience in the property, real estate or housing sectors would be beneficial. Excellent communication skills, with a proven ability to prepare and deliver high-quality written and verbal reports to senior stakeholders. What you'll get in return Salary c.£90,000 Hybrid working: 2 days per week from London office Generous pension contributions and annual leave What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV detailing how you are a good match for this role. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Property Procurement & Acquisition Officer
DCV Technologies Limited Brighton, Sussex
Property Procurement & Acquisition Officer Location: Brighton & South Coast Salary: £32,000£35,000 per annum Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type: Permanent Our client, a provider of housing solutions, is seeking a Property Procurement & Acquisition Officer to cover Brighton and South Coast. This role is ideal for a property-focused professional eager to make a meaningful imp
Mar 19, 2026
Full time
Property Procurement & Acquisition Officer Location: Brighton & South Coast Salary: £32,000£35,000 per annum Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type: Permanent Our client, a provider of housing solutions, is seeking a Property Procurement & Acquisition Officer to cover Brighton and South Coast. This role is ideal for a property-focused professional eager to make a meaningful imp
Raynet Recruitment
Environmental Health Practitioner
Raynet Recruitment
Environmental Health Practitioner (Experience of working for a local authority ) Role Purpose To provide environmental health and licensing service expertise, advice and any recommended enforcement to members of the public, businesses, and to other colleagues within the Council and to support Directors and Service Managers with operational planning across the Councils services. A particular emphasis will be placed upon at least one of the three main disciplines; Food and Safety, Private Sector Housing and Environmental Protection. Statutory Responsibilities -To inspect, audit, monitor, raise awareness and enforce Environmental Health & Licensing legislation in all premises as necessary, with a focus to undertake programmed inspections and investigations. This includes the preparation of reports, schedules and statutory notices. -The postholder is required to comply with government legislation and/or regulatory duties and to be aware of and stay up to date with any emerging or changing legislation. Enforcement -The post holder has delegated authority to undertake enforcement activities in line with the Councils enforcement policy, including recommendation for prosecution. -The post holder is required to use their professional judgement to make decisions as to the appropriate level of action needed when enforcing environmental health legislation and influencing policy makers. Monitoring and Sampling -To assist in the organisation and carrying out of programmed monitoring and sampling as and when required and dealing with any failure or risk identified as a result. Qualification/ Knowledge / skills / experience BSc (Hons) Environmental Health or MSc Environmental Health or equivalent, or qualified by strong, relevant professional experience. Driving License and vehicle or ability to travel easily across the Council. Compliant as Authorised Officer as defined by FSA Code of Practice Desirable -EHORB Registration -Member of CIEH Knowledge Essential Up to date comprehensive knowledge of legal, technical, and professional matters in relation to Environmental Health (Environmental Protection) areas of responsibility, legislation, and codes of practice. Understanding of PACE and RIPA. Knowledge and understanding of Health & Safety legislation and requirements. Understand the principles of data protection. Understand the implications of health inequality and issues around vulnerable persons Desirable Project and/or change management Understanding of Council services and governance Experience Essential Able to demonstrate understanding, and knowledge of policy and activities across Environmental Health functions. Desirable Professional competence / expertise and proven experience in the relevant specialism(s) Experience of working for a local authority Assisting in planning and delivering projects/ programmes Preparation and presentation of reports to a variety of audiences Experience of taking enforcement actions including legal cases, evidence preparation and presentation. Skills & Abilities Essential The ability to communicate both orally and in writing, particularly in relation to report writing, presentations, meetings and negotiations. Ability to build and maintain good working relationships with colleagues, partners, members and business representatives. The post holder will be required to make frequent decisions and act without ready access to a senior officer. Effective organisational skills. Self-motivated and works well within a team. Flexible, able to cope with a variety of tasks and an ability to prioritise competing demands.
Mar 19, 2026
Contractor
Environmental Health Practitioner (Experience of working for a local authority ) Role Purpose To provide environmental health and licensing service expertise, advice and any recommended enforcement to members of the public, businesses, and to other colleagues within the Council and to support Directors and Service Managers with operational planning across the Councils services. A particular emphasis will be placed upon at least one of the three main disciplines; Food and Safety, Private Sector Housing and Environmental Protection. Statutory Responsibilities -To inspect, audit, monitor, raise awareness and enforce Environmental Health & Licensing legislation in all premises as necessary, with a focus to undertake programmed inspections and investigations. This includes the preparation of reports, schedules and statutory notices. -The postholder is required to comply with government legislation and/or regulatory duties and to be aware of and stay up to date with any emerging or changing legislation. Enforcement -The post holder has delegated authority to undertake enforcement activities in line with the Councils enforcement policy, including recommendation for prosecution. -The post holder is required to use their professional judgement to make decisions as to the appropriate level of action needed when enforcing environmental health legislation and influencing policy makers. Monitoring and Sampling -To assist in the organisation and carrying out of programmed monitoring and sampling as and when required and dealing with any failure or risk identified as a result. Qualification/ Knowledge / skills / experience BSc (Hons) Environmental Health or MSc Environmental Health or equivalent, or qualified by strong, relevant professional experience. Driving License and vehicle or ability to travel easily across the Council. Compliant as Authorised Officer as defined by FSA Code of Practice Desirable -EHORB Registration -Member of CIEH Knowledge Essential Up to date comprehensive knowledge of legal, technical, and professional matters in relation to Environmental Health (Environmental Protection) areas of responsibility, legislation, and codes of practice. Understanding of PACE and RIPA. Knowledge and understanding of Health & Safety legislation and requirements. Understand the principles of data protection. Understand the implications of health inequality and issues around vulnerable persons Desirable Project and/or change management Understanding of Council services and governance Experience Essential Able to demonstrate understanding, and knowledge of policy and activities across Environmental Health functions. Desirable Professional competence / expertise and proven experience in the relevant specialism(s) Experience of working for a local authority Assisting in planning and delivering projects/ programmes Preparation and presentation of reports to a variety of audiences Experience of taking enforcement actions including legal cases, evidence preparation and presentation. Skills & Abilities Essential The ability to communicate both orally and in writing, particularly in relation to report writing, presentations, meetings and negotiations. Ability to build and maintain good working relationships with colleagues, partners, members and business representatives. The post holder will be required to make frequent decisions and act without ready access to a senior officer. Effective organisational skills. Self-motivated and works well within a team. Flexible, able to cope with a variety of tasks and an ability to prioritise competing demands.
Shelter
Shop Manager - Faversham - Temporary
Shelter
Salary: £26,227.50 per annum, pro-rated Location: Faversham Contract: 3-month fixed term Hours: Full time, 35 per week Closing date: Thursday the 26th March at 11:30pm This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager. We re looking for confident and influential people who want to be at the heart of their local community looking for an opportunity to have control of creative merchandising within managing a Shelter shop. Do you have experience of managing a team whilst also empowering and motivating individuals? If so, then this could be the role for you at our Faversham shop. About you You will need to be an active team player and be able to demonstrate how you ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role. Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position. You will need to have good communication skills to engage with the local community to seek out new opportunities to increase the shops contribution to help further Shelter s cause. You will develop your own and your teams interests in merchandising the shop attracting customers and continually develop yours and your team s knowledge of Shelter, who we are and what we do. How to Apply Please click Apply for Job below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered About Shelter Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything, We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Mar 19, 2026
Full time
Salary: £26,227.50 per annum, pro-rated Location: Faversham Contract: 3-month fixed term Hours: Full time, 35 per week Closing date: Thursday the 26th March at 11:30pm This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager. We re looking for confident and influential people who want to be at the heart of their local community looking for an opportunity to have control of creative merchandising within managing a Shelter shop. Do you have experience of managing a team whilst also empowering and motivating individuals? If so, then this could be the role for you at our Faversham shop. About you You will need to be an active team player and be able to demonstrate how you ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role. Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position. You will need to have good communication skills to engage with the local community to seek out new opportunities to increase the shops contribution to help further Shelter s cause. You will develop your own and your teams interests in merchandising the shop attracting customers and continually develop yours and your team s knowledge of Shelter, who we are and what we do. How to Apply Please click Apply for Job below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered About Shelter Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything, We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Alexander Mann Solutions - Contingency
Logistics Operative
Alexander Mann Solutions - Contingency City, Derby
AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. Our Contingent Workforce Solution (CWS) is one way we support our clients. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. On behalf of our globally respected client who develop cutting-edge technologies that deliver clean, safe and competitive solutions to meet the planet's vital power needs we are looking for a number of Logistics Operatives for a 12 months contract based in Derby. Please note these positions are going to be on a 7 day rotating shift pattern. Job description - the role What you'll do: Logistics support; including receipt and despatch of engines, modules and tooling, and moving engines between the EOS shop and Test Beds. Management of on-site tooling storage. This includes kitting sets of tooling prior to engine induction and providing a supply of any tools that are required ad-hoc throughout strip, repair and build. Coordination and completion of logistics related tasks to support in-shop engine services, including engine and non-module wash. General assistance to the Operations team to enable engine tasks to be completed efficiently including participation in loading/unloading, movement and bagging of engines including preservation checks. Support the movement of engines and material internally and externally as required. As well as be accountable for ensuring ERP compliance for material and tooling. Ensure all material or logistic risks that have potential to impact delivery are identified, prioritised, and escalated, where appropriate, within the wider organisation. Supporting booking in, picking, storage, and counting of material on site; as well as supporting functional improvement activities The skills you'll need: Knowledge of SAP, preferably warehousing & inventory management. Clean driving license. Having a forklift license would be advantageous. Knowledge of MS8/Part 145 systems are beneficial, but not essential. Manual handling essential due to the nature of the job; with good knowledge of quality tools, systems, and procedures. Good interpersonal and problem-solving skills, with experience of working in a demanding customer focused environment. Able to demonstrate a flexible and adaptable mind-set. Next steps We will only accept workers operating via an Umbrella or PAYE engagement model. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.
Mar 19, 2026
Contractor
AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. Our Contingent Workforce Solution (CWS) is one way we support our clients. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. On behalf of our globally respected client who develop cutting-edge technologies that deliver clean, safe and competitive solutions to meet the planet's vital power needs we are looking for a number of Logistics Operatives for a 12 months contract based in Derby. Please note these positions are going to be on a 7 day rotating shift pattern. Job description - the role What you'll do: Logistics support; including receipt and despatch of engines, modules and tooling, and moving engines between the EOS shop and Test Beds. Management of on-site tooling storage. This includes kitting sets of tooling prior to engine induction and providing a supply of any tools that are required ad-hoc throughout strip, repair and build. Coordination and completion of logistics related tasks to support in-shop engine services, including engine and non-module wash. General assistance to the Operations team to enable engine tasks to be completed efficiently including participation in loading/unloading, movement and bagging of engines including preservation checks. Support the movement of engines and material internally and externally as required. As well as be accountable for ensuring ERP compliance for material and tooling. Ensure all material or logistic risks that have potential to impact delivery are identified, prioritised, and escalated, where appropriate, within the wider organisation. Supporting booking in, picking, storage, and counting of material on site; as well as supporting functional improvement activities The skills you'll need: Knowledge of SAP, preferably warehousing & inventory management. Clean driving license. Having a forklift license would be advantageous. Knowledge of MS8/Part 145 systems are beneficial, but not essential. Manual handling essential due to the nature of the job; with good knowledge of quality tools, systems, and procedures. Good interpersonal and problem-solving skills, with experience of working in a demanding customer focused environment. Able to demonstrate a flexible and adaptable mind-set. Next steps We will only accept workers operating via an Umbrella or PAYE engagement model. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.
Building Careers UK
Customer Care Coordinator
Building Careers UK Woolston, Warrington
Customer Care Coordinator Location: Warrington (Hybrid working) Sector: Social Housing / New Build & Defects Contract: Full-time, temp About the role We're looking for a Customer Care Coordinator to join our team and play a key role in delivering an excellent service to our customers. This role focuses on managing new build aftercare and defects , acting as a central point of contact between residents, contractors, and internal teams. While experience in social housing is not essential, proven experience within new build customer care or defects management is required . Key responsibilities Act as the first point of contact for customers reporting defects within new build properties Log, track, and coordinate defects from report through to resolution Liaise with contractors, developers, surveyors, and internal teams to ensure timely repairs Keep customers informed throughout the process, managing expectations professionally Monitor service level agreements (SLAs) and chase outstanding works Maintain accurate records and reports using internal systems Support continuous improvement of customer care processes About you Previous experience in new build aftercare, customer care, or defects coordination Strong customer service and communication skills Confident dealing with contractors and technical issues Well organised, with the ability to manage multiple cases at once Comfortable working with IT systems and databases A proactive, solution-focused approach (Experience in social housing is welcome but not required.) What we offer Hybrid working model (office-based in Warrington with home working) Supportive and collaborative team environment Competitive salary and benefits package Opportunity to make a real difference to customers' homes and wellbeing Career development within a growing organisation Feel free to contact our consultant Georgia King on (phone number removed) / (phone number removed) Building Careers UK are specialist in Construction and Property recruitment. BCUK acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic. INDC
Mar 19, 2026
Contractor
Customer Care Coordinator Location: Warrington (Hybrid working) Sector: Social Housing / New Build & Defects Contract: Full-time, temp About the role We're looking for a Customer Care Coordinator to join our team and play a key role in delivering an excellent service to our customers. This role focuses on managing new build aftercare and defects , acting as a central point of contact between residents, contractors, and internal teams. While experience in social housing is not essential, proven experience within new build customer care or defects management is required . Key responsibilities Act as the first point of contact for customers reporting defects within new build properties Log, track, and coordinate defects from report through to resolution Liaise with contractors, developers, surveyors, and internal teams to ensure timely repairs Keep customers informed throughout the process, managing expectations professionally Monitor service level agreements (SLAs) and chase outstanding works Maintain accurate records and reports using internal systems Support continuous improvement of customer care processes About you Previous experience in new build aftercare, customer care, or defects coordination Strong customer service and communication skills Confident dealing with contractors and technical issues Well organised, with the ability to manage multiple cases at once Comfortable working with IT systems and databases A proactive, solution-focused approach (Experience in social housing is welcome but not required.) What we offer Hybrid working model (office-based in Warrington with home working) Supportive and collaborative team environment Competitive salary and benefits package Opportunity to make a real difference to customers' homes and wellbeing Career development within a growing organisation Feel free to contact our consultant Georgia King on (phone number removed) / (phone number removed) Building Careers UK are specialist in Construction and Property recruitment. BCUK acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic. INDC
Konker Recruitment
Architect
Konker Recruitment Headingley, Leeds
Konker is recruiting for an Architect to join a vibrant, award-winning Architectural Practice that is based on the outskirts of Leeds City Centre, in the northern part of the city. This RIBA practice employs 22 members of architectural staff and are well known within the area. They have well-respected Directors who have great relationships with many blue-chip clients across the country. As an Architect at this practice, you will be working on a wide variety of residential projects, from luxury housing developments to high-rise residential schemes, as well as being involved in retirement living schemes and bespoke one-off homes. The Position: Architect Previous experience working as an Architect in the UK AutoCAD and Revit experience Deliver construction drawings and tender packages Knowledge in all RIBA Stages Able to manage projects from inception to completion The salary for this position is £33K-£38K, depending on previous experience and ability. Why This Practice? Bluechip clients Work on a wide variety of residential projects Pay professional fees Regular salary reviews (every 6 months) Revit training For further information about this position, please contact Sara Williams at Konker Group. Alternatively, apply through our website, and we will be in contact to discuss further. Please also check out our website for other suitable opportunities. Position: Architect Location: Northern Leeds
Mar 19, 2026
Full time
Konker is recruiting for an Architect to join a vibrant, award-winning Architectural Practice that is based on the outskirts of Leeds City Centre, in the northern part of the city. This RIBA practice employs 22 members of architectural staff and are well known within the area. They have well-respected Directors who have great relationships with many blue-chip clients across the country. As an Architect at this practice, you will be working on a wide variety of residential projects, from luxury housing developments to high-rise residential schemes, as well as being involved in retirement living schemes and bespoke one-off homes. The Position: Architect Previous experience working as an Architect in the UK AutoCAD and Revit experience Deliver construction drawings and tender packages Knowledge in all RIBA Stages Able to manage projects from inception to completion The salary for this position is £33K-£38K, depending on previous experience and ability. Why This Practice? Bluechip clients Work on a wide variety of residential projects Pay professional fees Regular salary reviews (every 6 months) Revit training For further information about this position, please contact Sara Williams at Konker Group. Alternatively, apply through our website, and we will be in contact to discuss further. Please also check out our website for other suitable opportunities. Position: Architect Location: Northern Leeds
Freight Personnel
BDM - 3PL and Warehousing
Freight Personnel
Our client is a well-established independent freight forwarder and supply chain organisation. Offering a full range of logistics and BRCGS certificated warehousing services to clients globally We now have an exciting opportunity for a BDM to join the team selling a full logistical service with a bias towards 3PL & Warehousing services nationwide You will be responsible for driving new business growth by acquiring and developing customers requiring third-party logistics (3PL), warehousing, and value-added logistics solutions. This role focuses on identifying opportunities, building strong client relationships, and delivering customised supply chain solutions that align with customer needs and company capabilities Main Responsibilities Identify, target, and acquire new customers for 3PL, warehousing, distribution, and value-added services Develop and manage a strong sales pipeline through prospecting, networking, and lead generation Prepare and deliver sales presentations, proposals, and commercial negotiations Achieve and exceed assigned sales targets, revenue goals, and KPIs Experience Required Proven track record in business development or sales experience in 3PL, multi-client warehousing, logistics, or supply chain solutions Proven track record of closing new business and meeting revenue targets Strong understanding of warehousing operations, transportation, and supply chain solutions Excellent negotiation, communication, and presentation skills Existing industry contacts or customer network Salary and Benefits Salary 45,000 to 65,000 Car Allowance Healthcare Competitive commission structure Performance-based incentives Career growth opportunities Ongoing training and professional development Employee Assistance Programme (EAP) for all staff. Pension scheme
Mar 19, 2026
Full time
Our client is a well-established independent freight forwarder and supply chain organisation. Offering a full range of logistics and BRCGS certificated warehousing services to clients globally We now have an exciting opportunity for a BDM to join the team selling a full logistical service with a bias towards 3PL & Warehousing services nationwide You will be responsible for driving new business growth by acquiring and developing customers requiring third-party logistics (3PL), warehousing, and value-added logistics solutions. This role focuses on identifying opportunities, building strong client relationships, and delivering customised supply chain solutions that align with customer needs and company capabilities Main Responsibilities Identify, target, and acquire new customers for 3PL, warehousing, distribution, and value-added services Develop and manage a strong sales pipeline through prospecting, networking, and lead generation Prepare and deliver sales presentations, proposals, and commercial negotiations Achieve and exceed assigned sales targets, revenue goals, and KPIs Experience Required Proven track record in business development or sales experience in 3PL, multi-client warehousing, logistics, or supply chain solutions Proven track record of closing new business and meeting revenue targets Strong understanding of warehousing operations, transportation, and supply chain solutions Excellent negotiation, communication, and presentation skills Existing industry contacts or customer network Salary and Benefits Salary 45,000 to 65,000 Car Allowance Healthcare Competitive commission structure Performance-based incentives Career growth opportunities Ongoing training and professional development Employee Assistance Programme (EAP) for all staff. Pension scheme
Penguin Recruitment
Energy Modeller
Penguin Recruitment
Energy Modeller Bristol Our client, an established sustainability and building services consultancy has a fantastic position available for an Energy Modeller to join their Bristol based team. The successful candidate will have the opportunity to work on numerous, large scale energy and sustainability projects for high profile clients within the leisure, commercial, housing and education sectors. Qualifications: For this role candidates will ideally have a BSc / BEng in a relevant Environmental / Engineering discipline and will member of an appropriate professional body such as CIBSE (or similar). Experience: In this instance candidates are sought with demonstrable experience of preparing design calculations, completing energy assessments using IES-VE softwre. Applicants who have a background in mechanical / electrical building services design will be at an advantage. Duties: - Completing energy assessments of buildings using IES-VE - Assisting with BREEAM submissions - Advising clients on all areas of sustainable design and implementing solutions - Liaising with design teams and preparing expert written reports - Undertaking commercial energy and on construction domestic energy assessments Benefits: - Joining a rapidly growing company, with excellent career development opportunities - Competitive starting salary - Benefits package Interested? To discuss this vacancy and other positions within the environmental sector, please do not hesitate to contact HARRIET ROIGE on (phone number removed) or email your CV to (url removed) and we will get back to you.
Mar 19, 2026
Full time
Energy Modeller Bristol Our client, an established sustainability and building services consultancy has a fantastic position available for an Energy Modeller to join their Bristol based team. The successful candidate will have the opportunity to work on numerous, large scale energy and sustainability projects for high profile clients within the leisure, commercial, housing and education sectors. Qualifications: For this role candidates will ideally have a BSc / BEng in a relevant Environmental / Engineering discipline and will member of an appropriate professional body such as CIBSE (or similar). Experience: In this instance candidates are sought with demonstrable experience of preparing design calculations, completing energy assessments using IES-VE softwre. Applicants who have a background in mechanical / electrical building services design will be at an advantage. Duties: - Completing energy assessments of buildings using IES-VE - Assisting with BREEAM submissions - Advising clients on all areas of sustainable design and implementing solutions - Liaising with design teams and preparing expert written reports - Undertaking commercial energy and on construction domestic energy assessments Benefits: - Joining a rapidly growing company, with excellent career development opportunities - Competitive starting salary - Benefits package Interested? To discuss this vacancy and other positions within the environmental sector, please do not hesitate to contact HARRIET ROIGE on (phone number removed) or email your CV to (url removed) and we will get back to you.
Hays Construction and Property
Housing Officer
Hays Construction and Property
Your new company We are currently recruiting for an experienced Housing Officer to provide short-term support for a busy social housing team in Glasgow. This is an excellent opportunity for someone confident in managing arrears and delivering high-quality tenant services. Your new role You'll be responsible for managing a varied caseload, with a key focus on income recovery and arrears management. You'll engage directly with tenants, support them through repayment arrangements, and ensure compliance with organisational policies and procedures. What you'll need to succeed Proven experience in arrears management within social housing Strong communication and negotiation skills Ability to manage a busy caseload independently Someone adaptable, professional, and ready to hit the ground running. If you're immediately available and have the experience needed to make an impact from day one, we'd love to hear from you. What you'll get in return 24 per hour (PAYE) 4-6 week contract What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Mar 19, 2026
Seasonal
Your new company We are currently recruiting for an experienced Housing Officer to provide short-term support for a busy social housing team in Glasgow. This is an excellent opportunity for someone confident in managing arrears and delivering high-quality tenant services. Your new role You'll be responsible for managing a varied caseload, with a key focus on income recovery and arrears management. You'll engage directly with tenants, support them through repayment arrangements, and ensure compliance with organisational policies and procedures. What you'll need to succeed Proven experience in arrears management within social housing Strong communication and negotiation skills Ability to manage a busy caseload independently Someone adaptable, professional, and ready to hit the ground running. If you're immediately available and have the experience needed to make an impact from day one, we'd love to hear from you. What you'll get in return 24 per hour (PAYE) 4-6 week contract What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
i-Jobs
Head Of Housing (Ce374 - Smg3) (Housing and Planning)
i-Jobs Crewe, Cheshire
Head Of Housing Location: Delamere Street, CW1 2JZ Start Date: ASAP Contract Duration: 6+ Months Working Hours: 37 hours per week Pay Rate: £ 39.53 Per Hour Job Ref: (phone number removed) Job Responsibilities Provide strategic leadership and direction for Housing Services within the Council. Lead the development and delivery of the Council s housing strategy in line with corporate objectives and statutory requirements. Oversee housing operations including homelessness prevention, housing advice, allocations, temporary accommodation, and housing standards. Ensure compliance with all relevant housing legislation, regulatory frameworks, and safeguarding responsibilities. Act as the Council s lead advisor on housing policy, strategy, and service delivery. Manage budgets effectively, ensuring financial control, value for money, and efficient resource allocation. Drive service improvement, transformation initiatives, and performance management across housing services. Build and maintain strong partnerships with registered providers, developers, voluntary sector organisations, and other stakeholders. Lead, motivate, and develop senior managers and wider housing teams to deliver high-quality, customer-focused services. Represent the Council at regional meetings, partnerships, and external forums. Prepare and present reports, briefings, and recommendations to senior leadership and elected members. Ensure robust risk management, governance, and performance reporting arrangements are in place. Person Specification Must Have Significant senior leadership experience within a housing or local authority environment. In-depth knowledge of housing legislation, homelessness duties, and regulatory requirements. Proven experience of strategic planning and delivering housing services at scale. Strong financial management experience, including budget oversight and resource planning. Demonstrated ability to lead organisational change and service transformation. Experience managing multi-disciplinary teams and developing high-performing services. Strong stakeholder management skills with the ability to influence at senior level. Excellent written and verbal communication skills, including report writing and presentations. Evidence of delivering measurable service improvements and performance outcomes. Eligibility to work in the UK. Nice to Have Relevant professional qualification in Housing, Public Administration, Planning, or related discipline. Experience working within a politically sensitive environment. Knowledge of regional housing markets and development frameworks. Experience working collaboratively with housing associations and private sector partners. Membership of a relevant professional body (e.g., CIH or equivalent). Experience leading digital transformation or innovation within housing services. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability specific organizations or hireSrs to whom you do not wish your details to be disclosed.
Mar 19, 2026
Contractor
Head Of Housing Location: Delamere Street, CW1 2JZ Start Date: ASAP Contract Duration: 6+ Months Working Hours: 37 hours per week Pay Rate: £ 39.53 Per Hour Job Ref: (phone number removed) Job Responsibilities Provide strategic leadership and direction for Housing Services within the Council. Lead the development and delivery of the Council s housing strategy in line with corporate objectives and statutory requirements. Oversee housing operations including homelessness prevention, housing advice, allocations, temporary accommodation, and housing standards. Ensure compliance with all relevant housing legislation, regulatory frameworks, and safeguarding responsibilities. Act as the Council s lead advisor on housing policy, strategy, and service delivery. Manage budgets effectively, ensuring financial control, value for money, and efficient resource allocation. Drive service improvement, transformation initiatives, and performance management across housing services. Build and maintain strong partnerships with registered providers, developers, voluntary sector organisations, and other stakeholders. Lead, motivate, and develop senior managers and wider housing teams to deliver high-quality, customer-focused services. Represent the Council at regional meetings, partnerships, and external forums. Prepare and present reports, briefings, and recommendations to senior leadership and elected members. Ensure robust risk management, governance, and performance reporting arrangements are in place. Person Specification Must Have Significant senior leadership experience within a housing or local authority environment. In-depth knowledge of housing legislation, homelessness duties, and regulatory requirements. Proven experience of strategic planning and delivering housing services at scale. Strong financial management experience, including budget oversight and resource planning. Demonstrated ability to lead organisational change and service transformation. Experience managing multi-disciplinary teams and developing high-performing services. Strong stakeholder management skills with the ability to influence at senior level. Excellent written and verbal communication skills, including report writing and presentations. Evidence of delivering measurable service improvements and performance outcomes. Eligibility to work in the UK. Nice to Have Relevant professional qualification in Housing, Public Administration, Planning, or related discipline. Experience working within a politically sensitive environment. Knowledge of regional housing markets and development frameworks. Experience working collaboratively with housing associations and private sector partners. Membership of a relevant professional body (e.g., CIH or equivalent). Experience leading digital transformation or innovation within housing services. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability specific organizations or hireSrs to whom you do not wish your details to be disclosed.

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