UX Researcher - Education & Healthcare Portfolio We're looking for a UX Researcher based in the UK or Ireland to join a large, global education and healthcare product portfolio spanning medical, nursing, and higher-education markets. Our products are used by students, faculty, administrators, and librarians across the U.S. and internationally, with most sold B2B to institutions and some B2C offerings. You'll join an established UX Research team working closely with product managers and designers across multiple product lines. This role requires someone who can quickly learn complex domains, work independently, and run full end-to-end research cycles. What You'll Do Own and deliver user research across discovery, concept testing, and usability (roughly 30%/40%/30% split). Plan, design, and execute studies using appropriate qualitative and evaluative methods. Collaborate closely with PMs and UX designers Embedded in U.S.-based product teams. Communicate findings clearly through strong storytelling, presentations, and research artifacts. Bring stakeholders along in the research process-ensuring alignment, transparency, and impact. Work independently after onboarding, while staying connected to an 8-person research team. Help inform product strategy across a diverse, multi-product portfolio. What We're Looking For Strong UX research experience (not mixed UX design/research), with a solid grasp of research methods and study design. Ability to independently run end-to-end research-from planning through recruiting, fieldwork, analysis, and presenting insights. Experience collaborating with cross-functional teams and influencing product decisions. Clear communication skills and the ability to present insights in engaging, structured ways. A team-oriented mindset and a proactive, self-directed working style. Bonus: experience working with international teams and/or education or healthcare domains. Contract Details Initial 6-month contract, with ongoing extensions expected (projects run 12months +). £320 - £350 per day (Inside of IR35) Dependent on experience Working closely with U.S. teams Looking to hire 1-2 researchers for February start. About Korn Ferry Korn Ferry unleashes potential in people, teams, and organizations. We work with our clients to design optimal organization structures, roles, and responsibilities. We help them hire the right people and advise them on how to reward and motivate their workforce while developing professionals as they navigate and advance their careers. To learn more, please visit our website
Feb 04, 2026
Contractor
UX Researcher - Education & Healthcare Portfolio We're looking for a UX Researcher based in the UK or Ireland to join a large, global education and healthcare product portfolio spanning medical, nursing, and higher-education markets. Our products are used by students, faculty, administrators, and librarians across the U.S. and internationally, with most sold B2B to institutions and some B2C offerings. You'll join an established UX Research team working closely with product managers and designers across multiple product lines. This role requires someone who can quickly learn complex domains, work independently, and run full end-to-end research cycles. What You'll Do Own and deliver user research across discovery, concept testing, and usability (roughly 30%/40%/30% split). Plan, design, and execute studies using appropriate qualitative and evaluative methods. Collaborate closely with PMs and UX designers Embedded in U.S.-based product teams. Communicate findings clearly through strong storytelling, presentations, and research artifacts. Bring stakeholders along in the research process-ensuring alignment, transparency, and impact. Work independently after onboarding, while staying connected to an 8-person research team. Help inform product strategy across a diverse, multi-product portfolio. What We're Looking For Strong UX research experience (not mixed UX design/research), with a solid grasp of research methods and study design. Ability to independently run end-to-end research-from planning through recruiting, fieldwork, analysis, and presenting insights. Experience collaborating with cross-functional teams and influencing product decisions. Clear communication skills and the ability to present insights in engaging, structured ways. A team-oriented mindset and a proactive, self-directed working style. Bonus: experience working with international teams and/or education or healthcare domains. Contract Details Initial 6-month contract, with ongoing extensions expected (projects run 12months +). £320 - £350 per day (Inside of IR35) Dependent on experience Working closely with U.S. teams Looking to hire 1-2 researchers for February start. About Korn Ferry Korn Ferry unleashes potential in people, teams, and organizations. We work with our clients to design optimal organization structures, roles, and responsibilities. We help them hire the right people and advise them on how to reward and motivate their workforce while developing professionals as they navigate and advance their careers. To learn more, please visit our website
SC Cleared User Researcher - Occasional Travel to Exeter - £500/day Inside IR35 We are seeking an experienced User Researcher with active SC clearance to support a Central Government department on a major digital programme. This role is ideal for someone with deep user research expertise, experience delivering insights that shape complex digital services, and familiarity with GDS standards and ways of working . The Role You will play a pivotal role in understanding user needs, behaviours, and experiences, helping teams design services that are effective, usable, and accessible. You'll work closely with delivery teams, service designers, and senior stakeholders to embed user-centred design principles across programmes. Key Responsibilities Include: Planning and conducting qualitative and quantitative research, including interviews, surveys, usability testing, and field studies Analysing and synthesising research findings into clear, actionable insights Creating personas, user journeys, and experience maps to inform service design Advising on research methods, best practices, and user-centred approaches Collaborating with service designers, product teams, and stakeholders to ensure research informs decisions Supporting accessibility, inclusivity, and regulatory compliance in digital services Ensuring research aligns with GDS standards and government service design principles Communicating findings effectively to both technical and non-technical audiences Occasional travel to Exeter About You Essential Experience: Proven experience as a User Researcher or in a similar user-centred design role Active SC clearance Strong expertise in planning, conducting, and analysing user research Experience with a range of research methods (qualitative and quantitative) Skilled at synthesising research into actionable insights and recommendations Excellent communication and stakeholder management skills Experience in regulated, sensitive, or government environments Experience working with GDS standards and digital service frameworks Nice to Have: Experience with remote research tools and techniques Knowledge of accessibility and inclusive design standards Familiarity with service design, UX design, or digital transformation programmes Relevant certifications (eg, UX, HCI, or research-related qualifications) Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Feb 04, 2026
Contractor
SC Cleared User Researcher - Occasional Travel to Exeter - £500/day Inside IR35 We are seeking an experienced User Researcher with active SC clearance to support a Central Government department on a major digital programme. This role is ideal for someone with deep user research expertise, experience delivering insights that shape complex digital services, and familiarity with GDS standards and ways of working . The Role You will play a pivotal role in understanding user needs, behaviours, and experiences, helping teams design services that are effective, usable, and accessible. You'll work closely with delivery teams, service designers, and senior stakeholders to embed user-centred design principles across programmes. Key Responsibilities Include: Planning and conducting qualitative and quantitative research, including interviews, surveys, usability testing, and field studies Analysing and synthesising research findings into clear, actionable insights Creating personas, user journeys, and experience maps to inform service design Advising on research methods, best practices, and user-centred approaches Collaborating with service designers, product teams, and stakeholders to ensure research informs decisions Supporting accessibility, inclusivity, and regulatory compliance in digital services Ensuring research aligns with GDS standards and government service design principles Communicating findings effectively to both technical and non-technical audiences Occasional travel to Exeter About You Essential Experience: Proven experience as a User Researcher or in a similar user-centred design role Active SC clearance Strong expertise in planning, conducting, and analysing user research Experience with a range of research methods (qualitative and quantitative) Skilled at synthesising research into actionable insights and recommendations Excellent communication and stakeholder management skills Experience in regulated, sensitive, or government environments Experience working with GDS standards and digital service frameworks Nice to Have: Experience with remote research tools and techniques Knowledge of accessibility and inclusive design standards Familiarity with service design, UX design, or digital transformation programmes Relevant certifications (eg, UX, HCI, or research-related qualifications) Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
We are looking for an experienced Content Designer to join a government digital delivery team. You will create clear, accessible, user-centred content that helps people understand and use public services. Working closely with designers, researchers, product teams, and policy colleagues, you will ensure content meets user needs, aligns with the GDS Service Standard , and follows the GOV click apply for full job details
Feb 04, 2026
Contractor
We are looking for an experienced Content Designer to join a government digital delivery team. You will create clear, accessible, user-centred content that helps people understand and use public services. Working closely with designers, researchers, product teams, and policy colleagues, you will ensure content meets user needs, aligns with the GDS Service Standard , and follows the GOV click apply for full job details
Prolific is not just another player in the AI space - we are the architects of the human data infrastructure that's reshaping the landscape of AI development. In a world where foundational AI technologies are increasingly commoditized, it's the quality and diversity of human-generated data that truly differentiates products and models. The role We're looking for Software Engineers with a product mindset to join our growing engineering team. You will contribute to the design, development, and support of our product, working closely with more experienced engineers while continuing to build your technical depth and breadth. This role is ideal for someone who enjoys owning problems end-to-end, building customer focused software, learning from others, and growing their impact over time as we work to revolutionise research. What you'll bring to the role Good understanding of modern web applications and architecture design patterns Can translate business concepts into core software domain models Experience working with NoSQL databases Working knowledge of Python or a similar backend language Familiarity with event driven or asynchronous systems Hands on experience using at least one major cloud provider such as AWS or GCP Understanding of the importance of code quality and automated testing Experience supporting applications in production environments Exposure to monitoring and observability tools such as logging, metrics, or tracing Experience working in a collaborative engineering team with established practices Interest in the product lifecycle and delivering value to customers Comfortable learning from feedback and iterating based on data Curious and motivated to continuously improve your technical skills What you'll be doing in the role Work as part of a cross functional, stream aligned team alongside engineers, a product manager, and a designer Contribute to the design, implementation, and maintenance of product features Use agile development practices to plan and deliver work as a team Write clean, maintainable code with support from senior engineers and tech leads Collaborate with other teams and stakeholders to understand requirements and user needs Help to support production systems and respond to incidents when required Learn how our systems operate from development through to production Use monitoring and alerting tools such as Datadog to help maintain system reliability Improve system observability and reliability over time Actively participate in team discussions, retrospectives, and knowledge sharing Continuously develop your technical and product understanding Grow your scope and impact within the team and organisation over time Why Prolific is a great place to work We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioural data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems. We believe that the next leap in AI capabilities won't come solely from scaling existing models, but from integrating diverse human perspectives and behaviours into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation - one that reflects the breadth and best of humanity. Working for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission driven culture. By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organisation planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information.
Feb 03, 2026
Full time
Prolific is not just another player in the AI space - we are the architects of the human data infrastructure that's reshaping the landscape of AI development. In a world where foundational AI technologies are increasingly commoditized, it's the quality and diversity of human-generated data that truly differentiates products and models. The role We're looking for Software Engineers with a product mindset to join our growing engineering team. You will contribute to the design, development, and support of our product, working closely with more experienced engineers while continuing to build your technical depth and breadth. This role is ideal for someone who enjoys owning problems end-to-end, building customer focused software, learning from others, and growing their impact over time as we work to revolutionise research. What you'll bring to the role Good understanding of modern web applications and architecture design patterns Can translate business concepts into core software domain models Experience working with NoSQL databases Working knowledge of Python or a similar backend language Familiarity with event driven or asynchronous systems Hands on experience using at least one major cloud provider such as AWS or GCP Understanding of the importance of code quality and automated testing Experience supporting applications in production environments Exposure to monitoring and observability tools such as logging, metrics, or tracing Experience working in a collaborative engineering team with established practices Interest in the product lifecycle and delivering value to customers Comfortable learning from feedback and iterating based on data Curious and motivated to continuously improve your technical skills What you'll be doing in the role Work as part of a cross functional, stream aligned team alongside engineers, a product manager, and a designer Contribute to the design, implementation, and maintenance of product features Use agile development practices to plan and deliver work as a team Write clean, maintainable code with support from senior engineers and tech leads Collaborate with other teams and stakeholders to understand requirements and user needs Help to support production systems and respond to incidents when required Learn how our systems operate from development through to production Use monitoring and alerting tools such as Datadog to help maintain system reliability Improve system observability and reliability over time Actively participate in team discussions, retrospectives, and knowledge sharing Continuously develop your technical and product understanding Grow your scope and impact within the team and organisation over time Why Prolific is a great place to work We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioural data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems. We believe that the next leap in AI capabilities won't come solely from scaling existing models, but from integrating diverse human perspectives and behaviours into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation - one that reflects the breadth and best of humanity. Working for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission driven culture. By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organisation planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information.
OSS Developer (Python) Full Time (FTC 1 year) Hybrid 1 day a month Bristol but will have to travel to sites Salary: £43,000 - £58,000 OSS Developer ( Python) wanted to help lead and build a Tech4Good project based in Bristol. You'll be creating and building a community to develop a platform based in an open-source environment The Role: We are looking for an OSS Developer (Python) to join a team to help build, develop and maintain a platform to help create a community focused on building low volume digital device production. This developer will own the technical strategy and roadmap for the platform driving the Community engagement, liaising across multiple teams and stakeholders, including industry, academics and people within the maker/hacker community. Tech stack: Python Django Open source - evolution of code Responsibilities Using high-level expertise, collaborate with key stakeholders to deliver specialist technical services. Develop creative and innovative solutions in area of expertise, to advance specific software solutions methods and practices. Evaluate, interpret, analyse, and present complex data from outputs Contribute to wider developments and changes in specific open-source Software projects Design, build and/or adapt specialist software to provide innovative solutions. Share professional expertise and contribute to knowledge exchange in specialist field. Working with key stakeholders (eg Principal Investigators, researchers, external customers, or other service users) to provide specialist solutions in the planning and design of research experiments. Defining accurate methods and providing detailed results, analysis and interpretation of data. Maintain awareness of developments and changes in specific area of practice Planning & Organising Resources Plan and prioritise own workload to best meet service demands. Manage a delegated budget, and grant budgets as appropriate, ensuring sufficient consumables and resources are available for service delivery. Contribute to short, medium and long-term planning to improve services impacted upon by the specialism. Relevant Experience, Skills and Knowledge Extensive open-source development experience Production-level Python and Django expertise Strong understanding of modern software engineering practice Excellent organisation and ability to manage multiple projects simultaneously Proven ability to design, review, and deliver complex, innovative solution Capable of working autonomously to meet project and organisational goals Consistently accurate, precise, and detail-focused in all work Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Feb 03, 2026
OSS Developer (Python) Full Time (FTC 1 year) Hybrid 1 day a month Bristol but will have to travel to sites Salary: £43,000 - £58,000 OSS Developer ( Python) wanted to help lead and build a Tech4Good project based in Bristol. You'll be creating and building a community to develop a platform based in an open-source environment The Role: We are looking for an OSS Developer (Python) to join a team to help build, develop and maintain a platform to help create a community focused on building low volume digital device production. This developer will own the technical strategy and roadmap for the platform driving the Community engagement, liaising across multiple teams and stakeholders, including industry, academics and people within the maker/hacker community. Tech stack: Python Django Open source - evolution of code Responsibilities Using high-level expertise, collaborate with key stakeholders to deliver specialist technical services. Develop creative and innovative solutions in area of expertise, to advance specific software solutions methods and practices. Evaluate, interpret, analyse, and present complex data from outputs Contribute to wider developments and changes in specific open-source Software projects Design, build and/or adapt specialist software to provide innovative solutions. Share professional expertise and contribute to knowledge exchange in specialist field. Working with key stakeholders (eg Principal Investigators, researchers, external customers, or other service users) to provide specialist solutions in the planning and design of research experiments. Defining accurate methods and providing detailed results, analysis and interpretation of data. Maintain awareness of developments and changes in specific area of practice Planning & Organising Resources Plan and prioritise own workload to best meet service demands. Manage a delegated budget, and grant budgets as appropriate, ensuring sufficient consumables and resources are available for service delivery. Contribute to short, medium and long-term planning to improve services impacted upon by the specialism. Relevant Experience, Skills and Knowledge Extensive open-source development experience Production-level Python and Django expertise Strong understanding of modern software engineering practice Excellent organisation and ability to manage multiple projects simultaneously Proven ability to design, review, and deliver complex, innovative solution Capable of working autonomously to meet project and organisational goals Consistently accurate, precise, and detail-focused in all work Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Are you a UX Designer passionate about creating digital services that truly work for everyone? Our client is looking for a subject matter expert to join a high-impact team dedicated to transforming essential public services. The Locations This role offers a hybrid/flexible working model based out of modern hubs in: Newcastle, Leeds, Manchester, or Scotland. What You'll Do Drive User-Centric Design: Analyze target user needs and task performance to create optimized, seamless end-to-end experiences. Expert User Research: Conduct in-depth interviews and usability testing to gather actionable insights. Lead & Influence: Act as a subject matter expert, making key design decisions and solving complex problems across multiple teams. Continuous Iteration: Use real user feedback and testing results to refine designs and stay ahead of industry best practices. Who You Are Public Sector Pro: You have proven experience working within Government standards (GDS). Research Expert: You possess expert-level proficiency in User Research and usability testing. If you are interested please click on apply or you can drop an email with your updated CV Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Feb 03, 2026
Contractor
Are you a UX Designer passionate about creating digital services that truly work for everyone? Our client is looking for a subject matter expert to join a high-impact team dedicated to transforming essential public services. The Locations This role offers a hybrid/flexible working model based out of modern hubs in: Newcastle, Leeds, Manchester, or Scotland. What You'll Do Drive User-Centric Design: Analyze target user needs and task performance to create optimized, seamless end-to-end experiences. Expert User Research: Conduct in-depth interviews and usability testing to gather actionable insights. Lead & Influence: Act as a subject matter expert, making key design decisions and solving complex problems across multiple teams. Continuous Iteration: Use real user feedback and testing results to refine designs and stay ahead of industry best practices. Who You Are Public Sector Pro: You have proven experience working within Government standards (GDS). Research Expert: You possess expert-level proficiency in User Research and usability testing. If you are interested please click on apply or you can drop an email with your updated CV Randstad Technologies is acting as an Employment Business in relation to this vacancy.
. About the Business A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. About the Role We are seeking a Senior Product Manager to lead the adaptation, development and evaluation of AI-enhanced learning experiences within ClinicalKey Student for the medical education market. This role will focus on creating solutions that improve how students and faculty access, personalize, and apply trusted medical knowledge. You will take a globally developed product and adapt it for market fit. Leading the end-to-end process -from defining customer needs and testing AI capabilities, to launching and evaluating success across pilot institutions Key Responsibilities Product Delivery and Development Oversee the full product lifecycle, from concept through delivery and optimization. Write clear, actionable requirements and collaborate closely with design and engineering teams. Apply agile principles to deliver high-quality, user-centered products. Address complex challenges with creative and practical solutions. AI and Data-Driven Decision-Making Lead the integration of AI solutions to improve product functionality, automation, and decision-making. Act as a key advocate for AI adoption across the product lifecycle-evaluating opportunities where AI can create differentiation or efficiency. Use AI-powered analytics tools to generate insights that influence product direction. Customer Focus Build a strong understanding of customer needs, behaviours, and emerging trends. Engage directly with customers to identify opportunities and inform product strategy. Guide the UX, Marketing, Commercial and Sales teams to design solutions that enhance customer experience and deliver measurable value. Stay informed about competitors, market shifts, and regulatory changes. Data-Driven Decision-Making Use data and metrics to guide priorities and measure success. Balance qualitative and quantitative insights when data is incomplete. Define KPIs, dashboards, and success metrics for key product initiatives. Go-to-Market and Product Launch Partner with marketing, sales, and customer teams to design and execute launch plans. Support business planning and identify opportunities for growth or product improvement. Manage product lifecycle activities, including launches, updates, and retirements. Strategy and Commercial Insight Shape and communicate a clear product vision and roadmap aligned with business goals. Use data and market insights to guide investment decisions and demonstrate ROI. Support business case development and contribute to strategic planning. Technical Understanding Communicate effectively with technical teams and understand high-level architecture. Leverage company platforms and technologies to enhance product capabilities. Stay informed about emerging technologies that could support future innovation. Core Competencies Personal Effectiveness Take ownership of personal and professional development. Learn from feedback, successes, and challenges. Demonstrate accountability and follow through on commitments. Problem Solving and Innovation Analyze challenges using diverse perspectives and evidence-based reasoning. Generate and implement creative ideas that improve products, processes, or outcomes. Collaboration and Communication Communicate clearly and respectfully with diverse stakeholders. Encourage open discussion, shared learning, and teamwork across departments. Build strong, trust-based relationships. Leadership and Development Inspire and motivate others through clarity, support, and recognition. Mentor peers and team members by sharing expertise and feedback. Foster a culture of learning, inclusion, and collaboration. Results Orientation Set clear goals and track progress against measurable outcomes. Balance short-term objectives with long-term vision. Drive accountability and shared success across teams. Qualifications and Experience 6-8 years of experience in product management or a related field. Proven success managing products or major features from concept to launch, including customer facing AI projects. Experience collaborating with customers and cross-functional teams to deliver commercial results. Degree in a relevant field. Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: .Elsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all.We support continuous discovery and uphold the highest standards of content integrity, reliability, and reproducibility so the communities we serve can advance their field of science, healthcare or innovation with confidence. By combining high-quality content with powerful analytics, we transform complexity into clarity and deliver mission-critical insights that help professionals make better decisions when it matters most.We deliver insights that help research institutions, governments, and funders achieve their goals. We help researchers discover and share knowledge, collaborate, and accelerate innovation. We help librarians provide verified, quality information to universities. We help innovators turn knowledge into new products. We help health professionals improve patient care and educators train the next generation of doctors and nurses. Connecting quality content and innovative technologies, we make progress go further and happen faster. And by championing inclusion and sustainability, we ensure progress benefits all.With 9,500 employees, over 2,300 technologists in 5 major tech hubs, and more than 60 locations across the globe, we are committed to supporting the scientific and healthcare communities around the world. We offer a diverse range of opportunities across technology, commercial, business, and early career jobs. If you are looking for a career that inspires progress in science, innovation and health, and allows you to grow every day, find your team at Elsevier.Elsevier is part of RELX Group.Let's shape progress together. Join
Feb 03, 2026
Full time
. About the Business A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. About the Role We are seeking a Senior Product Manager to lead the adaptation, development and evaluation of AI-enhanced learning experiences within ClinicalKey Student for the medical education market. This role will focus on creating solutions that improve how students and faculty access, personalize, and apply trusted medical knowledge. You will take a globally developed product and adapt it for market fit. Leading the end-to-end process -from defining customer needs and testing AI capabilities, to launching and evaluating success across pilot institutions Key Responsibilities Product Delivery and Development Oversee the full product lifecycle, from concept through delivery and optimization. Write clear, actionable requirements and collaborate closely with design and engineering teams. Apply agile principles to deliver high-quality, user-centered products. Address complex challenges with creative and practical solutions. AI and Data-Driven Decision-Making Lead the integration of AI solutions to improve product functionality, automation, and decision-making. Act as a key advocate for AI adoption across the product lifecycle-evaluating opportunities where AI can create differentiation or efficiency. Use AI-powered analytics tools to generate insights that influence product direction. Customer Focus Build a strong understanding of customer needs, behaviours, and emerging trends. Engage directly with customers to identify opportunities and inform product strategy. Guide the UX, Marketing, Commercial and Sales teams to design solutions that enhance customer experience and deliver measurable value. Stay informed about competitors, market shifts, and regulatory changes. Data-Driven Decision-Making Use data and metrics to guide priorities and measure success. Balance qualitative and quantitative insights when data is incomplete. Define KPIs, dashboards, and success metrics for key product initiatives. Go-to-Market and Product Launch Partner with marketing, sales, and customer teams to design and execute launch plans. Support business planning and identify opportunities for growth or product improvement. Manage product lifecycle activities, including launches, updates, and retirements. Strategy and Commercial Insight Shape and communicate a clear product vision and roadmap aligned with business goals. Use data and market insights to guide investment decisions and demonstrate ROI. Support business case development and contribute to strategic planning. Technical Understanding Communicate effectively with technical teams and understand high-level architecture. Leverage company platforms and technologies to enhance product capabilities. Stay informed about emerging technologies that could support future innovation. Core Competencies Personal Effectiveness Take ownership of personal and professional development. Learn from feedback, successes, and challenges. Demonstrate accountability and follow through on commitments. Problem Solving and Innovation Analyze challenges using diverse perspectives and evidence-based reasoning. Generate and implement creative ideas that improve products, processes, or outcomes. Collaboration and Communication Communicate clearly and respectfully with diverse stakeholders. Encourage open discussion, shared learning, and teamwork across departments. Build strong, trust-based relationships. Leadership and Development Inspire and motivate others through clarity, support, and recognition. Mentor peers and team members by sharing expertise and feedback. Foster a culture of learning, inclusion, and collaboration. Results Orientation Set clear goals and track progress against measurable outcomes. Balance short-term objectives with long-term vision. Drive accountability and shared success across teams. Qualifications and Experience 6-8 years of experience in product management or a related field. Proven success managing products or major features from concept to launch, including customer facing AI projects. Experience collaborating with customers and cross-functional teams to deliver commercial results. Degree in a relevant field. Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: .Elsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all.We support continuous discovery and uphold the highest standards of content integrity, reliability, and reproducibility so the communities we serve can advance their field of science, healthcare or innovation with confidence. By combining high-quality content with powerful analytics, we transform complexity into clarity and deliver mission-critical insights that help professionals make better decisions when it matters most.We deliver insights that help research institutions, governments, and funders achieve their goals. We help researchers discover and share knowledge, collaborate, and accelerate innovation. We help librarians provide verified, quality information to universities. We help innovators turn knowledge into new products. We help health professionals improve patient care and educators train the next generation of doctors and nurses. Connecting quality content and innovative technologies, we make progress go further and happen faster. And by championing inclusion and sustainability, we ensure progress benefits all.With 9,500 employees, over 2,300 technologists in 5 major tech hubs, and more than 60 locations across the globe, we are committed to supporting the scientific and healthcare communities around the world. We offer a diverse range of opportunities across technology, commercial, business, and early career jobs. If you are looking for a career that inspires progress in science, innovation and health, and allows you to grow every day, find your team at Elsevier.Elsevier is part of RELX Group.Let's shape progress together. Join
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We're looking for a Senior Product Designer to join our team. This role is offered on a hybrid basis, working 1 day a week in either Manchester or Milton Keynes (depending on your location). As a Senior Product Designer, you'll lead the way in shaping our mobile app experience, ensuring it is user centric, visually compelling, and aligned with our wider business goals. A key part of your role will involve close collaboration with our Digital Product Managers, Digital Product Owners, and User Researchers-co creating solutions, validating concepts, aligning on priorities, and translating business and customer needs into intuitive, high impact design outcomes. If you bring a strong design perspective and know how to balance creativity with customer expectations, then we'd love to hear from you Success in this role looks like: proven experience designing for omnichannel or cross platform experiences spanning mobile, web, and other digital touchpoints, along with strong capability in conducting A/B testing and using analytics to inform iterative design improvements. They will also bring solid knowledge of CRO principles and hands on experience implementing experiments to optimise user journeys and drive measurable performance outcomes. Extensive experience working within Agile cross-functional teams, particularly alongside Product Owners and Digital Product Managers. Lead end-to-end design for key mobile app initiatives, from discovery and ideation to final UI design and handoff. Work together with engineers to ensure the feasibility and fidelity of implementation. What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!
Feb 03, 2026
Full time
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We're looking for a Senior Product Designer to join our team. This role is offered on a hybrid basis, working 1 day a week in either Manchester or Milton Keynes (depending on your location). As a Senior Product Designer, you'll lead the way in shaping our mobile app experience, ensuring it is user centric, visually compelling, and aligned with our wider business goals. A key part of your role will involve close collaboration with our Digital Product Managers, Digital Product Owners, and User Researchers-co creating solutions, validating concepts, aligning on priorities, and translating business and customer needs into intuitive, high impact design outcomes. If you bring a strong design perspective and know how to balance creativity with customer expectations, then we'd love to hear from you Success in this role looks like: proven experience designing for omnichannel or cross platform experiences spanning mobile, web, and other digital touchpoints, along with strong capability in conducting A/B testing and using analytics to inform iterative design improvements. They will also bring solid knowledge of CRO principles and hands on experience implementing experiments to optimise user journeys and drive measurable performance outcomes. Extensive experience working within Agile cross-functional teams, particularly alongside Product Owners and Digital Product Managers. Lead end-to-end design for key mobile app initiatives, from discovery and ideation to final UI design and handoff. Work together with engineers to ensure the feasibility and fidelity of implementation. What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We're looking for a Senior Product Designer to join our team. This role is offered on a hybrid basis, working 1 day a week in either Manchester or Milton Keynes (depending on your location). As a Senior Product Designer, you'll lead the way in shaping our mobile app experience, ensuring it is user centric, visually compelling, and aligned with our wider business goals. A key part of your role will involve close collaboration with our Digital Product Managers, Digital Product Owners, and User Researchers-co creating solutions, validating concepts, aligning on priorities, and translating business and customer needs into intuitive, high impact design outcomes. If you bring a strong design perspective and know how to balance creativity with customer expectations, then we'd love to hear from you Success in this role looks like: proven experience designing for omnichannel or cross platform experiences spanning mobile, web, and other digital touchpoints, along with strong capability in conducting A/B testing and using analytics to inform iterative design improvements. They will also bring solid knowledge of CRO principles and hands on experience implementing experiments to optimise user journeys and drive measurable performance outcomes. Extensive experience working within Agile cross-functional teams, particularly alongside Product Owners and Digital Product Managers. Lead end-to-end design for key mobile app initiatives, from discovery and ideation to final UI design and handoff. Work together with engineers to ensure the feasibility and fidelity of implementation. What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!
Feb 03, 2026
Full time
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We're looking for a Senior Product Designer to join our team. This role is offered on a hybrid basis, working 1 day a week in either Manchester or Milton Keynes (depending on your location). As a Senior Product Designer, you'll lead the way in shaping our mobile app experience, ensuring it is user centric, visually compelling, and aligned with our wider business goals. A key part of your role will involve close collaboration with our Digital Product Managers, Digital Product Owners, and User Researchers-co creating solutions, validating concepts, aligning on priorities, and translating business and customer needs into intuitive, high impact design outcomes. If you bring a strong design perspective and know how to balance creativity with customer expectations, then we'd love to hear from you Success in this role looks like: proven experience designing for omnichannel or cross platform experiences spanning mobile, web, and other digital touchpoints, along with strong capability in conducting A/B testing and using analytics to inform iterative design improvements. They will also bring solid knowledge of CRO principles and hands on experience implementing experiments to optimise user journeys and drive measurable performance outcomes. Extensive experience working within Agile cross-functional teams, particularly alongside Product Owners and Digital Product Managers. Lead end-to-end design for key mobile app initiatives, from discovery and ideation to final UI design and handoff. Work together with engineers to ensure the feasibility and fidelity of implementation. What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We're looking for a Senior Product Designer to join our team. This role is offered on a hybrid basis, working 1 day a week in either Manchester or Milton Keynes (depending on your location). As a Senior Product Designer, you'll lead the way in shaping our mobile app experience, ensuring it is user centric, visually compelling, and aligned with our wider business goals. A key part of your role will involve close collaboration with our Digital Product Managers, Digital Product Owners, and User Researchers-co creating solutions, validating concepts, aligning on priorities, and translating business and customer needs into intuitive, high impact design outcomes. If you bring a strong design perspective and know how to balance creativity with customer expectations, then we'd love to hear from you Success in this role looks like: proven experience designing for omnichannel or cross platform experiences spanning mobile, web, and other digital touchpoints, along with strong capability in conducting A/B testing and using analytics to inform iterative design improvements. They will also bring solid knowledge of CRO principles and hands on experience implementing experiments to optimise user journeys and drive measurable performance outcomes. Extensive experience working within Agile cross-functional teams, particularly alongside Product Owners and Digital Product Managers. Lead end-to-end design for key mobile app initiatives, from discovery and ideation to final UI design and handoff. Work together with engineers to ensure the feasibility and fidelity of implementation. What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!
Feb 03, 2026
Full time
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We're looking for a Senior Product Designer to join our team. This role is offered on a hybrid basis, working 1 day a week in either Manchester or Milton Keynes (depending on your location). As a Senior Product Designer, you'll lead the way in shaping our mobile app experience, ensuring it is user centric, visually compelling, and aligned with our wider business goals. A key part of your role will involve close collaboration with our Digital Product Managers, Digital Product Owners, and User Researchers-co creating solutions, validating concepts, aligning on priorities, and translating business and customer needs into intuitive, high impact design outcomes. If you bring a strong design perspective and know how to balance creativity with customer expectations, then we'd love to hear from you Success in this role looks like: proven experience designing for omnichannel or cross platform experiences spanning mobile, web, and other digital touchpoints, along with strong capability in conducting A/B testing and using analytics to inform iterative design improvements. They will also bring solid knowledge of CRO principles and hands on experience implementing experiments to optimise user journeys and drive measurable performance outcomes. Extensive experience working within Agile cross-functional teams, particularly alongside Product Owners and Digital Product Managers. Lead end-to-end design for key mobile app initiatives, from discovery and ideation to final UI design and handoff. Work together with engineers to ensure the feasibility and fidelity of implementation. What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!
Huawei Technologies Research and Development (UK) Ltd
About Huawei Research and Development UK Limited Founded in 1987, Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. We have 207,000 employees and operate in over 170 countries and regions, serving more than three billion people around the world. Our vision and mission is to bring digital to every person, home and organization for a fully connected, intelligent world. To this end, we will drive ubiquitous connectivity and promote equal access to networks; bring cloud and artificial intelligence to all four corners of the earth to provide superior computing power you need it, when you need it; build digital platforms to help all industries and organizations become more agile, efficient, and dynamic; redefine user experience with AI, making it more personalized for people in all aspects of their life, whether they're at home, in the office, or on the go. This spirit of innovation has led Huawei to work in close partnership with leading academic institutions in the UK to develop and refine the latest technologies. With a shared commitment to innovation and progress, both parties have worked together to achieve common goals and establish a strong partnership. The partnership between UK and Huawei help to develop the technologies of the future will transform the way we all communicate, work and live. For the past 30 years we have maintained an unwavering focus, rejecting shortcuts and easy opportunities that don't align with our core business. With a practical approach to everything we do, we concentrate our efforts and invest patiently to drive technological breakthroughs. This strategic focus is a reflection of our core values: Staying customer-centric, Inspiring dedication, Persevering, Growing by reflection Huawei Research and Development UK Limited Overview Huawei's vision is a fully connected, intelligent world. To achieve this, we work to inspire passion for basic research around the world. Our combined passion drives development across the global innovation value chain. Huawei has the largest Research and Development organization in the world with 96,000+ employees in research centers around the globe. In the UK, we already have design centers in Cambridge, London, Edinburgh and Ipswich. We continue to explore and define new research directions and new services. We have expanded our collaborations with academic researchers; researched new network architectures, integration of communications and key enabling technologies; and developed the fundamental theories of these technologies. We invite you to join us on this exciting journey and drive your career forward. Job Summary The Reinforcement Learning Team at the Huawei London Research Centre is seeking a highly skilled and research-driven Machine Learning Scientist to join our team. Our group combines world-class research with impactful applications, earning top honors such as NeurIPS 2020 Black Box Optimisation Challenge - Winners, multiple Best Paper and Best Systems Paper Awards, and industry recognition, including Huawei's Gold Medals and Best Technology Breakthroughs. This role focuses on advancing the state-of-the-art in reinforcement learning, Bayesian optimisation, AI agents, large language models (LLMs), and/or vision-language models (VLMs). You will work at the intersection of fundamental research and applied innovation, developing novel algorithms, architectures, and systems that push the boundaries of AI capabilities. This is a unique opportunity to contribute to high-impact AI research while collaborating with a multidisciplinary and multinational team of scientists and engineers. We value scientific excellence, demonstrated by a strong publication record at top-tier venues, and an eagerness to translate cutting edge ideas into working prototypes and real world applications. Key Responsibilities Conduct original research in RL, BO, AI agents, LLMs, and VLMs, leading to publications in top conferences and journals (e.g., NeurIPS, ICLR, ICML, JMLR, and othersli> Design and implement new algorithms and models that enable advanced reasoning, planning, perception, and multimodal understanding. Design and implement new algorithms for efficient decision making under uncertainty with applications to chemistry, physics, open math problems, and robotics. Collaborate with cross functional teams to integrate research outputs into scalable systems and real world use cases. Explore novel ways to align and enhance AI agents for complex, open ended tasks. Actively engage with the broader research community through publications, talks, and open source contributions. Mentor junior researchers and contribute to the scientific culture of the team. This job description is only an outline of the tasks, responsibilities and outcomes required of the role. The jobholder will carry out any other duties as may be reasonably required by his/her line manager. The job description and personal specification may be reviewed on an ongoing basis in accordance with the changing needs of Huawei Research and Development UK Limited. Required PhD (or equivalent research experience) in Computer Science, Machine Learning, Artificial Intelligence, or a related field. Strong research track record with publications at top-tier ML/AI venues: ICML, ICLR, JMLR, NeuRIPS and the like. Deep expertise in at least two of the following: Reinforcement Learning, Bayesian Optimisation, AI agents, LLMs, VLMs. Proficiency in Python and experience with at least one major ML framework (PyTorch, TensorFlow, or JAX). Ability to work in a fast paced, research oriented environment with ambiguous and evolving goals. Passion for bridging fundamental AI research with impactful applications.
Feb 03, 2026
Full time
About Huawei Research and Development UK Limited Founded in 1987, Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. We have 207,000 employees and operate in over 170 countries and regions, serving more than three billion people around the world. Our vision and mission is to bring digital to every person, home and organization for a fully connected, intelligent world. To this end, we will drive ubiquitous connectivity and promote equal access to networks; bring cloud and artificial intelligence to all four corners of the earth to provide superior computing power you need it, when you need it; build digital platforms to help all industries and organizations become more agile, efficient, and dynamic; redefine user experience with AI, making it more personalized for people in all aspects of their life, whether they're at home, in the office, or on the go. This spirit of innovation has led Huawei to work in close partnership with leading academic institutions in the UK to develop and refine the latest technologies. With a shared commitment to innovation and progress, both parties have worked together to achieve common goals and establish a strong partnership. The partnership between UK and Huawei help to develop the technologies of the future will transform the way we all communicate, work and live. For the past 30 years we have maintained an unwavering focus, rejecting shortcuts and easy opportunities that don't align with our core business. With a practical approach to everything we do, we concentrate our efforts and invest patiently to drive technological breakthroughs. This strategic focus is a reflection of our core values: Staying customer-centric, Inspiring dedication, Persevering, Growing by reflection Huawei Research and Development UK Limited Overview Huawei's vision is a fully connected, intelligent world. To achieve this, we work to inspire passion for basic research around the world. Our combined passion drives development across the global innovation value chain. Huawei has the largest Research and Development organization in the world with 96,000+ employees in research centers around the globe. In the UK, we already have design centers in Cambridge, London, Edinburgh and Ipswich. We continue to explore and define new research directions and new services. We have expanded our collaborations with academic researchers; researched new network architectures, integration of communications and key enabling technologies; and developed the fundamental theories of these technologies. We invite you to join us on this exciting journey and drive your career forward. Job Summary The Reinforcement Learning Team at the Huawei London Research Centre is seeking a highly skilled and research-driven Machine Learning Scientist to join our team. Our group combines world-class research with impactful applications, earning top honors such as NeurIPS 2020 Black Box Optimisation Challenge - Winners, multiple Best Paper and Best Systems Paper Awards, and industry recognition, including Huawei's Gold Medals and Best Technology Breakthroughs. This role focuses on advancing the state-of-the-art in reinforcement learning, Bayesian optimisation, AI agents, large language models (LLMs), and/or vision-language models (VLMs). You will work at the intersection of fundamental research and applied innovation, developing novel algorithms, architectures, and systems that push the boundaries of AI capabilities. This is a unique opportunity to contribute to high-impact AI research while collaborating with a multidisciplinary and multinational team of scientists and engineers. We value scientific excellence, demonstrated by a strong publication record at top-tier venues, and an eagerness to translate cutting edge ideas into working prototypes and real world applications. Key Responsibilities Conduct original research in RL, BO, AI agents, LLMs, and VLMs, leading to publications in top conferences and journals (e.g., NeurIPS, ICLR, ICML, JMLR, and othersli> Design and implement new algorithms and models that enable advanced reasoning, planning, perception, and multimodal understanding. Design and implement new algorithms for efficient decision making under uncertainty with applications to chemistry, physics, open math problems, and robotics. Collaborate with cross functional teams to integrate research outputs into scalable systems and real world use cases. Explore novel ways to align and enhance AI agents for complex, open ended tasks. Actively engage with the broader research community through publications, talks, and open source contributions. Mentor junior researchers and contribute to the scientific culture of the team. This job description is only an outline of the tasks, responsibilities and outcomes required of the role. The jobholder will carry out any other duties as may be reasonably required by his/her line manager. The job description and personal specification may be reviewed on an ongoing basis in accordance with the changing needs of Huawei Research and Development UK Limited. Required PhD (or equivalent research experience) in Computer Science, Machine Learning, Artificial Intelligence, or a related field. Strong research track record with publications at top-tier ML/AI venues: ICML, ICLR, JMLR, NeuRIPS and the like. Deep expertise in at least two of the following: Reinforcement Learning, Bayesian Optimisation, AI agents, LLMs, VLMs. Proficiency in Python and experience with at least one major ML framework (PyTorch, TensorFlow, or JAX). Ability to work in a fast paced, research oriented environment with ambiguous and evolving goals. Passion for bridging fundamental AI research with impactful applications.
We are currently recruiting for an experienced Senior Interaction Designer to work a 12-month contract for our client on a 60% on-site hybrid basis out of either Leeds or Manchester. As a Senior Interaction Designer you'll: Demonstrate best practice in user centred design, for digital and non-digital interactions Work effectively across multidisciplinary teams, adapting quickly to change Accessibility and inclusion, considering the impact of new technologies Collaborate with designers in other teams, give constructive feedback on other's work and contribute to developing design patterns Use research and analytics to understand user needs and identify opportunities Create prototypes using appropriate tools and methodologies, advising others on prototyping best practice Lead and coordinate design work, supporting other designers where necessary Actively support our client's design community Requirements Work out the best way to let users interact with services, in terms of both overall flow and at the level of individual design elements. Work with minimal support and can influence others. Work with service managers and programme directors to develop design concepts. Be able to help set direction and embed good practice within teams, making important decisions based on research and understand how this research impacts others. Skills Identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes. Listen to the needs of technical and business stakeholders, and interpret them in a way that is clear for both audiences. Apply a digital understanding to your work, being able to identify and implement solutions. Design systems for use across multiple services and can identify the simplest approach. Identify constraints and can communicate about these and work within them. Make decisions characterised by medium levels of risk and complexity and recommend decisions as risk and complexity increase. Bring people together to form a motivated team and help create the right environment for a team to work in. Experience in using a variety of methods of prototyping. Define strategies and policies, providing guidance to others on working in the strategic context. Responsibilities We're looking for a Senior Interaction Designer who can demonstrate skills and experience in the following: User focus Work with User Researchers to plan and develop research activities that help teams to better understand users Evidence and context based design Lead the design of solutions that are based on evidence and help identify any gaps in knowledge. Prototyping Use a variety of prototyping tools and methodologies, advising others on prototyping best practice. Communication Present your work and explain ideas in a way that people understand. Actively listen to other people's input and facilitate discussions. Accessibility Promote the importance of inclusive design and how to design with accessibility in mind. You need to be familiar with the WCAG 2.1 guidelines and able to design to meet AA standards. Collaboration Work in the open, engaging others in the design process. Offer advice on improving working practices, leading to better collaboration across teams. If you feel you have the skills and experience needed for this role; please do apply now. By applying for this job and submitting your CV to Parker Shaw, you acknowledge and give permission for us to pass it to an associate company for resourcing purposes. We outsource some of our resourcing calls to a trusted third-party company and they may call you to discuss this opportunity with you. They will then report back to us with the outcome of their conversation with you, where upon we will decide whether to submit your CV to the end client. Please be assured that the third-party company do not store or control any of your data, this is all done by ourselves (Parker Shaw).
Feb 02, 2026
Contractor
We are currently recruiting for an experienced Senior Interaction Designer to work a 12-month contract for our client on a 60% on-site hybrid basis out of either Leeds or Manchester. As a Senior Interaction Designer you'll: Demonstrate best practice in user centred design, for digital and non-digital interactions Work effectively across multidisciplinary teams, adapting quickly to change Accessibility and inclusion, considering the impact of new technologies Collaborate with designers in other teams, give constructive feedback on other's work and contribute to developing design patterns Use research and analytics to understand user needs and identify opportunities Create prototypes using appropriate tools and methodologies, advising others on prototyping best practice Lead and coordinate design work, supporting other designers where necessary Actively support our client's design community Requirements Work out the best way to let users interact with services, in terms of both overall flow and at the level of individual design elements. Work with minimal support and can influence others. Work with service managers and programme directors to develop design concepts. Be able to help set direction and embed good practice within teams, making important decisions based on research and understand how this research impacts others. Skills Identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes. Listen to the needs of technical and business stakeholders, and interpret them in a way that is clear for both audiences. Apply a digital understanding to your work, being able to identify and implement solutions. Design systems for use across multiple services and can identify the simplest approach. Identify constraints and can communicate about these and work within them. Make decisions characterised by medium levels of risk and complexity and recommend decisions as risk and complexity increase. Bring people together to form a motivated team and help create the right environment for a team to work in. Experience in using a variety of methods of prototyping. Define strategies and policies, providing guidance to others on working in the strategic context. Responsibilities We're looking for a Senior Interaction Designer who can demonstrate skills and experience in the following: User focus Work with User Researchers to plan and develop research activities that help teams to better understand users Evidence and context based design Lead the design of solutions that are based on evidence and help identify any gaps in knowledge. Prototyping Use a variety of prototyping tools and methodologies, advising others on prototyping best practice. Communication Present your work and explain ideas in a way that people understand. Actively listen to other people's input and facilitate discussions. Accessibility Promote the importance of inclusive design and how to design with accessibility in mind. You need to be familiar with the WCAG 2.1 guidelines and able to design to meet AA standards. Collaboration Work in the open, engaging others in the design process. Offer advice on improving working practices, leading to better collaboration across teams. If you feel you have the skills and experience needed for this role; please do apply now. By applying for this job and submitting your CV to Parker Shaw, you acknowledge and give permission for us to pass it to an associate company for resourcing purposes. We outsource some of our resourcing calls to a trusted third-party company and they may call you to discuss this opportunity with you. They will then report back to us with the outcome of their conversation with you, where upon we will decide whether to submit your CV to the end client. Please be assured that the third-party company do not store or control any of your data, this is all done by ourselves (Parker Shaw).
OSS Developer (Python) Full Time (FTC 1 year) Hybrid 1 day a month Bristol but will have to travel to sites Salary: £43,000 - £58,000 OSS Developer ( Python) wanted to help lead and build a Tech4Good project based in Bristol. You'll be creating and building a community to develop a platform based in an open-source environment The Role: We are looking for an OSS Developer (Python) to join a team to help build, develop and maintain a platform to help create a community focused on building low volume digital device production. This developer will own the technical strategy and road map for the platform driving the Community engagement, liaising across multiple teams and stakeholders, including industry, academics and people within the maker/hacker community. Tech stack: Python Django Open source - evolution of code Responsibilities Using high-level expertise, collaborate with key stakeholders to deliver specialist technical services. Develop creative and innovative solutions in area of expertise, to advance specific software solutions methods and practices. Evaluate, interpret, analyse, and present complex data from outputs Contribute to wider developments and changes in specific open-source Software projects Design, build and/or adapt specialist software to provide innovative solutions. Share professional expertise and contribute to knowledge exchange in specialist field. Working with key stakeholders (eg Principal Investigators, researchers, external customers, or other service users) to provide specialist solutions in the planning and design of research experiments. Defining accurate methods and providing detailed results, analysis and interpretation of data. Maintain awareness of developments and changes in specific area of practice Planning & Organising Resources Plan and prioritise own workload to best meet service demands. Manage a delegated budget, and grant budgets as appropriate, ensuring sufficient consumables and resources are available for service delivery. Contribute to short, medium and long-term planning to improve services impacted upon by the specialism. Relevant Experience, Skills and Knowledge Extensive open-source development experience Production-level Python and Django expertise Strong understanding of modern software engineering practice Excellent organisation and ability to manage multiple projects simultaneously Proven ability to design, review, and deliver complex, innovative solution Capable of working autonomously to meet project and organisational goals Consistently accurate, precise, and detail-focused in all work Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Feb 02, 2026
OSS Developer (Python) Full Time (FTC 1 year) Hybrid 1 day a month Bristol but will have to travel to sites Salary: £43,000 - £58,000 OSS Developer ( Python) wanted to help lead and build a Tech4Good project based in Bristol. You'll be creating and building a community to develop a platform based in an open-source environment The Role: We are looking for an OSS Developer (Python) to join a team to help build, develop and maintain a platform to help create a community focused on building low volume digital device production. This developer will own the technical strategy and road map for the platform driving the Community engagement, liaising across multiple teams and stakeholders, including industry, academics and people within the maker/hacker community. Tech stack: Python Django Open source - evolution of code Responsibilities Using high-level expertise, collaborate with key stakeholders to deliver specialist technical services. Develop creative and innovative solutions in area of expertise, to advance specific software solutions methods and practices. Evaluate, interpret, analyse, and present complex data from outputs Contribute to wider developments and changes in specific open-source Software projects Design, build and/or adapt specialist software to provide innovative solutions. Share professional expertise and contribute to knowledge exchange in specialist field. Working with key stakeholders (eg Principal Investigators, researchers, external customers, or other service users) to provide specialist solutions in the planning and design of research experiments. Defining accurate methods and providing detailed results, analysis and interpretation of data. Maintain awareness of developments and changes in specific area of practice Planning & Organising Resources Plan and prioritise own workload to best meet service demands. Manage a delegated budget, and grant budgets as appropriate, ensuring sufficient consumables and resources are available for service delivery. Contribute to short, medium and long-term planning to improve services impacted upon by the specialism. Relevant Experience, Skills and Knowledge Extensive open-source development experience Production-level Python and Django expertise Strong understanding of modern software engineering practice Excellent organisation and ability to manage multiple projects simultaneously Proven ability to design, review, and deliver complex, innovative solution Capable of working autonomously to meet project and organisational goals Consistently accurate, precise, and detail-focused in all work Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Content Designer Clearance: BPSS Hybrid working in Newcastle Outside IR35 We are seeking a talented Content Designer to join our dynamic team. In this role, you will play a vital part in creating user-centred content that enhances the overall experience for our users. You will collaborate closely with researchers, developers, and stakeholders to ensure that our content meets both user needs and busine click apply for full job details
Feb 02, 2026
Contractor
Content Designer Clearance: BPSS Hybrid working in Newcastle Outside IR35 We are seeking a talented Content Designer to join our dynamic team. In this role, you will play a vital part in creating user-centred content that enhances the overall experience for our users. You will collaborate closely with researchers, developers, and stakeholders to ensure that our content meets both user needs and busine click apply for full job details
Venesky-Brown's client, a public sector organisation in Edinburgh, is currently looking to recruit a Service Desk Manager for an initial 3 month contract on a rate of £350/day (Inside IR35). This role will be based in North Lanarkshire. Responsibilities: - Responsible for the resourcing and development of the team, including the preparation and co-ordination of service transition activities. Essential Skills: - You can track, log and correct information to protect assets and components - You can identify process optimisation opportunities with guidance, and contribute to the implementation of proposed solutions - You can translate lessons learnt into continual service improvement, oversee the full range of customer service functions, including reviewing customer service satisfaction and investigate which processes can be automated and the ways to automate them - You can use data analytics skills to make decisions that enhance business performance - You can take accountability for issues that occur and be proactive in searching for potential problems and achieve excellent user outcomes - You can initiate and monitor actions to investigate patterns and trends to resolve problems, effectively consult specialists where required, determine the appropriate resolution and assist with its implementation and determine preventative measures - You can take inputs and establish coherent frameworks that work - You can show you have a Level 3 service management framework qualification and demonstrate knowledge of the life cycle or capability elements of ITIL (Information Technology Infrastructure Library) - You can understand the core technical concepts related to the role, and apply them with guidance - You can collaborate with user researchers and can represent users internally, explain the difference between user needs and the desires of the user, champion user research to focus on all users, prioritise and define approaches to understand the user story, guiding others in doing so and offer recommendations on the best tools and methods to use If you would like to hear more about this opportunity please get in touch.
Feb 02, 2026
Contractor
Venesky-Brown's client, a public sector organisation in Edinburgh, is currently looking to recruit a Service Desk Manager for an initial 3 month contract on a rate of £350/day (Inside IR35). This role will be based in North Lanarkshire. Responsibilities: - Responsible for the resourcing and development of the team, including the preparation and co-ordination of service transition activities. Essential Skills: - You can track, log and correct information to protect assets and components - You can identify process optimisation opportunities with guidance, and contribute to the implementation of proposed solutions - You can translate lessons learnt into continual service improvement, oversee the full range of customer service functions, including reviewing customer service satisfaction and investigate which processes can be automated and the ways to automate them - You can use data analytics skills to make decisions that enhance business performance - You can take accountability for issues that occur and be proactive in searching for potential problems and achieve excellent user outcomes - You can initiate and monitor actions to investigate patterns and trends to resolve problems, effectively consult specialists where required, determine the appropriate resolution and assist with its implementation and determine preventative measures - You can take inputs and establish coherent frameworks that work - You can show you have a Level 3 service management framework qualification and demonstrate knowledge of the life cycle or capability elements of ITIL (Information Technology Infrastructure Library) - You can understand the core technical concepts related to the role, and apply them with guidance - You can collaborate with user researchers and can represent users internally, explain the difference between user needs and the desires of the user, champion user research to focus on all users, prioritise and define approaches to understand the user story, guiding others in doing so and offer recommendations on the best tools and methods to use If you would like to hear more about this opportunity please get in touch.
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? We're building a new function at Intercom: AI Product Management. For over a decade, Intercom has invested in in house AI, with a team of machine learning scientists, ML engineers, researchers, and AI designers. Now, we're expanding this team with product managers who will define the future of Intercom's AI platform and AI agent. As a Senior AI Product Manager, you'll shape the vision, strategy, and roadmap for core AI systems that power Fin and Intercom's AI features. You'll work at the intersection of advanced AI research, cutting edge product development, and real customer problems, helping us build world class AI products that deliver meaningful business impact. This is a high ownership role for a technical, customer obsessed PM who thrives in fast moving, ambiguous environments and loves turning complex AI capabilities into simple, delightful product experiences. What will I be doing? Lead a major part of our AI product surface. You'll own an important area of Intercom's AI platform or AI agent and be accountable for its vision, strategy, and impact. Deeply understand customers, the business, and the technology. You'll learn the space inside out: what customers need, where the business is going, and how our AI systems work. You'll use this understanding to make high quality decisions and build a compelling roadmap. Work side by side with a world class AI team. You'll collaborate every day with ML scientists, ML engineers, AI designers, and ML researchers. Together you'll explore new ideas, assess feasibility, evaluate trade offs, and turn advanced AI capabilities into high value product experiences. Ship ambitious, high quality AI product. You'll take AI concepts from early exploration through to production launches. You'll run fast experiments, define success metrics, evaluate performance, and iterate until the experiences are both effective and delightful. Collaborate across the company. You'll work closely with our core product org to integrate AI across the Intercom platform, and partner with GTM, marketing, support, and operations to drive adoption and customer impact. Lead through clarity, ownership, and momentum. You'll bring teams together, communicate decisions clearly, create alignment, and consistently push toward impactful outcomes. What skills do I need? Strong AI and technical fluency. You've built or worked deeply with AI/ML products, ideally including generative AI. You can discuss model behaviour, evaluation, prompts, architectures, constraints, and trade offs with technical partners. You're comfortable working autonomously in complex technical spaces. Excellent product judgment. You balance customer needs, business goals, and technical realities. You know when to push for ambitious ideas and when to iterate quickly. You can turn new or ambiguous AI capabilities into clear, valuable product experiences. Sharp problem framing and customer insight. You can independently understand and articulate complex problems using research, data, and direct customer conversations. You translate complexity into crisp problem statements for your team. Ability to build world class product. You collaborate deeply with engineering and design to ship high quality software. You know how to test, measure, and iterate on AI systems and user facing AI features. You care deeply about safety, reliability, and delivering customer value. Strong communication and leadership. You influence widely, bring structure to ambiguity, and create momentum. You communicate clearly and frequently, keeping partners aligned and engaged. You take ownership and raise the bar for the team around you. Why you'll love it here You'll work with an experienced AI team that has been shipping AI long before it was mainstream. You'll have real autonomy, real impact, and real responsibility. You'll help build the next generation of customer service through the power of AI. You'll help shape the future of AI PM craft at Intercom. We are a well treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us! Competitive salary and equity in a fast growing start up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Flexible paid time off policy Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you're cycling, we've got you covered on the Cycle to Work Scheme. With secure bike storage too MacBooks are our standard, but we also offer Windows for certain roles when needed. Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Feb 02, 2026
Full time
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? We're building a new function at Intercom: AI Product Management. For over a decade, Intercom has invested in in house AI, with a team of machine learning scientists, ML engineers, researchers, and AI designers. Now, we're expanding this team with product managers who will define the future of Intercom's AI platform and AI agent. As a Senior AI Product Manager, you'll shape the vision, strategy, and roadmap for core AI systems that power Fin and Intercom's AI features. You'll work at the intersection of advanced AI research, cutting edge product development, and real customer problems, helping us build world class AI products that deliver meaningful business impact. This is a high ownership role for a technical, customer obsessed PM who thrives in fast moving, ambiguous environments and loves turning complex AI capabilities into simple, delightful product experiences. What will I be doing? Lead a major part of our AI product surface. You'll own an important area of Intercom's AI platform or AI agent and be accountable for its vision, strategy, and impact. Deeply understand customers, the business, and the technology. You'll learn the space inside out: what customers need, where the business is going, and how our AI systems work. You'll use this understanding to make high quality decisions and build a compelling roadmap. Work side by side with a world class AI team. You'll collaborate every day with ML scientists, ML engineers, AI designers, and ML researchers. Together you'll explore new ideas, assess feasibility, evaluate trade offs, and turn advanced AI capabilities into high value product experiences. Ship ambitious, high quality AI product. You'll take AI concepts from early exploration through to production launches. You'll run fast experiments, define success metrics, evaluate performance, and iterate until the experiences are both effective and delightful. Collaborate across the company. You'll work closely with our core product org to integrate AI across the Intercom platform, and partner with GTM, marketing, support, and operations to drive adoption and customer impact. Lead through clarity, ownership, and momentum. You'll bring teams together, communicate decisions clearly, create alignment, and consistently push toward impactful outcomes. What skills do I need? Strong AI and technical fluency. You've built or worked deeply with AI/ML products, ideally including generative AI. You can discuss model behaviour, evaluation, prompts, architectures, constraints, and trade offs with technical partners. You're comfortable working autonomously in complex technical spaces. Excellent product judgment. You balance customer needs, business goals, and technical realities. You know when to push for ambitious ideas and when to iterate quickly. You can turn new or ambiguous AI capabilities into clear, valuable product experiences. Sharp problem framing and customer insight. You can independently understand and articulate complex problems using research, data, and direct customer conversations. You translate complexity into crisp problem statements for your team. Ability to build world class product. You collaborate deeply with engineering and design to ship high quality software. You know how to test, measure, and iterate on AI systems and user facing AI features. You care deeply about safety, reliability, and delivering customer value. Strong communication and leadership. You influence widely, bring structure to ambiguity, and create momentum. You communicate clearly and frequently, keeping partners aligned and engaged. You take ownership and raise the bar for the team around you. Why you'll love it here You'll work with an experienced AI team that has been shipping AI long before it was mainstream. You'll have real autonomy, real impact, and real responsibility. You'll help build the next generation of customer service through the power of AI. You'll help shape the future of AI PM craft at Intercom. We are a well treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us! Competitive salary and equity in a fast growing start up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Flexible paid time off policy Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you're cycling, we've got you covered on the Cycle to Work Scheme. With secure bike storage too MacBooks are our standard, but we also offer Windows for certain roles when needed. Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
The Union have a new opportunity for an IT Technician to join the team. Reference Number: ITT1 Salary: £50,277p.a (inclusive of London Allowance) Hours: 35 per week Contract: Permanent and Full Time Location: Carlow Street, London NW1 Closing Date: Monday 9 February at 10.00 am About Us: The Union represents over 120,000 academics, lecturers, trainers, instructors, researchers, managers, administrators, computer staff, librarians and postgraduates in universities, colleges, prisons, adult education and training organisations across the UK. We also have members in the private sector, for example in private training agencies and language schools, as well as members working on a freelance basis. Students training to teach in post-school education also belong to The Union. IT Technician - About the role: The Union is seeking an IT Technician, to join the team at the head office in Carlow Street, London NW1 7LH, on a permanent, full time basis, to work as part of the IT Services team, ensuring the smooth operation and further development of the organisation's IT systems and services. IT Technician - Your main duties include: - Provide IT support (hardware and software) for The Union staff, officers and members by being a first point of contact for IT Helpdesk - Ensure that network security is maintained through the use of passwords, multi-factor authentication (MFA), software solutions (e.g. Mimecast, FortiGate, Mobile Iron) and physical security measures - Plan, facilitate and support the use of video-conferencing - Diagnose faults and arrange appropriate actions to resolve them - Monitor progress of support calls, reporting and escalating where appropriate IT Technician - You: - Experience of working with and supporting video-conferencing equipment. - Knowledge of IT systems in use; e.g. Microsoft products, including Server and User applications, anti-virus products, mobile security, internet, communications, databases and backup software. - Knowledge of IT equipment, e.g. PCs, laptops, peripherals, servers, videoconferencing, wireless access points, printers, mobile devices, etc - Knowledge of Active Directory, group policy and software deployment - Experience of working within an IT Helpdesk team - Experience of using Microsoft applications Benefits of working for The Union: - Supportive Family Policies: Embrace family life with enhanced Maternity, Adoption, Paternity, and Shared Parental Leave schemes - Health and Well-being Support: Access to confidential counselling 24/7 through our Employee Assistance Programme; advice and face-to-face intervention from via our Physiotherapy Advice Line; healthcare assessment - Flexible Working: Take advantage of our Flexitime scheme, allowing you to tailor your work hours within our Work Life Balance policy - Financial Assistance: Benefit from being enrolled in the Universities Superannuation Scheme (USS), childcare support, interest-free season ticket loans, and assistance with the cost of eyesight testing and glasses for DSE use - Training and Development: Elevate your skills with tailored training, developmental support, and over 300 eLearning modules available through our online Training Room Application Process The Union requires its employees to work from their office/in the field for at least 60% of their working week. They may apply to work from home for the remaining 40%. We need your support to make sure our employees come from a variety of backgrounds, so we especially welcome applications from disadvantaged communities. Even if you are not selected, it would be really helpful if you could complete the diversity & inclusion data when you apply for this role, because we can make sure we are encouraging a diverse mixture of candidates to apply. The Union is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Closing date for applications: Monday 9 February at 10 am. Interview date: Tuesday 3 March To submit your application for this exciting IT Technician opportunity, please click 'Apply' now!
Feb 02, 2026
Full time
The Union have a new opportunity for an IT Technician to join the team. Reference Number: ITT1 Salary: £50,277p.a (inclusive of London Allowance) Hours: 35 per week Contract: Permanent and Full Time Location: Carlow Street, London NW1 Closing Date: Monday 9 February at 10.00 am About Us: The Union represents over 120,000 academics, lecturers, trainers, instructors, researchers, managers, administrators, computer staff, librarians and postgraduates in universities, colleges, prisons, adult education and training organisations across the UK. We also have members in the private sector, for example in private training agencies and language schools, as well as members working on a freelance basis. Students training to teach in post-school education also belong to The Union. IT Technician - About the role: The Union is seeking an IT Technician, to join the team at the head office in Carlow Street, London NW1 7LH, on a permanent, full time basis, to work as part of the IT Services team, ensuring the smooth operation and further development of the organisation's IT systems and services. IT Technician - Your main duties include: - Provide IT support (hardware and software) for The Union staff, officers and members by being a first point of contact for IT Helpdesk - Ensure that network security is maintained through the use of passwords, multi-factor authentication (MFA), software solutions (e.g. Mimecast, FortiGate, Mobile Iron) and physical security measures - Plan, facilitate and support the use of video-conferencing - Diagnose faults and arrange appropriate actions to resolve them - Monitor progress of support calls, reporting and escalating where appropriate IT Technician - You: - Experience of working with and supporting video-conferencing equipment. - Knowledge of IT systems in use; e.g. Microsoft products, including Server and User applications, anti-virus products, mobile security, internet, communications, databases and backup software. - Knowledge of IT equipment, e.g. PCs, laptops, peripherals, servers, videoconferencing, wireless access points, printers, mobile devices, etc - Knowledge of Active Directory, group policy and software deployment - Experience of working within an IT Helpdesk team - Experience of using Microsoft applications Benefits of working for The Union: - Supportive Family Policies: Embrace family life with enhanced Maternity, Adoption, Paternity, and Shared Parental Leave schemes - Health and Well-being Support: Access to confidential counselling 24/7 through our Employee Assistance Programme; advice and face-to-face intervention from via our Physiotherapy Advice Line; healthcare assessment - Flexible Working: Take advantage of our Flexitime scheme, allowing you to tailor your work hours within our Work Life Balance policy - Financial Assistance: Benefit from being enrolled in the Universities Superannuation Scheme (USS), childcare support, interest-free season ticket loans, and assistance with the cost of eyesight testing and glasses for DSE use - Training and Development: Elevate your skills with tailored training, developmental support, and over 300 eLearning modules available through our online Training Room Application Process The Union requires its employees to work from their office/in the field for at least 60% of their working week. They may apply to work from home for the remaining 40%. We need your support to make sure our employees come from a variety of backgrounds, so we especially welcome applications from disadvantaged communities. Even if you are not selected, it would be really helpful if you could complete the diversity & inclusion data when you apply for this role, because we can make sure we are encouraging a diverse mixture of candidates to apply. The Union is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Closing date for applications: Monday 9 February at 10 am. Interview date: Tuesday 3 March To submit your application for this exciting IT Technician opportunity, please click 'Apply' now!
User Researcher (Mid-level & Senior) Location: UK-wide (Hybrid - 2 days per week in a local office) Salary: Mid-level: 50,000 - 55,000 Senior: 60,000 - 70,000 Our client, a leading digital consultancy working across the public sector and beyond, is looking to hire two User Researchers (one mid-level and one senior) to support the delivery of high-quality, user-centred digital services. This is a hybrid role , requiring two days per week in an office . The client has multiple office locations across the UK, including London, Bristol, Cardiff, Birmingham, Liverpool, Manchester and Edinburgh. Candidates will attend the office closest to their home. The Role The successful candidates will work within multidisciplinary agile teams , helping to design and deliver digital services that meet the Government Digital Service (GDS) standards . You will plan and conduct user research, translate insights into actionable recommendations, and influence product and service direction. Responsibilities will include: Designing and delivering qualitative and quantitative user research Developing research strategies and roadmaps Working closely with designers, product managers, analysts and developers Advocating for users, including those with accessibility needs Presenting insights and recommendations to senior stakeholders Mentoring junior researchers (senior role) About You Candidates will have strong experience in user-centred design and human-centred research , with a proven ability to select and apply appropriate research methods. Experience working in government or regulated environments , agile teams, and contributing to GDS or service assessments is highly desirable. For the senior role, the ability to lead research programmes , manage stakeholders, and mentor others is essential. Additional Information Candidates must be based in the UK with existing right to work (no sponsorship available) Successful applicants will be required to obtain Security Check (SC) clearance , including 5 years' UK residency Pre-employment checks will apply This is an excellent opportunity to work on transformational digital services with real societal impact, while benefiting from long-term career development in a supportive and forward-thinking environment. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Feb 01, 2026
Full time
User Researcher (Mid-level & Senior) Location: UK-wide (Hybrid - 2 days per week in a local office) Salary: Mid-level: 50,000 - 55,000 Senior: 60,000 - 70,000 Our client, a leading digital consultancy working across the public sector and beyond, is looking to hire two User Researchers (one mid-level and one senior) to support the delivery of high-quality, user-centred digital services. This is a hybrid role , requiring two days per week in an office . The client has multiple office locations across the UK, including London, Bristol, Cardiff, Birmingham, Liverpool, Manchester and Edinburgh. Candidates will attend the office closest to their home. The Role The successful candidates will work within multidisciplinary agile teams , helping to design and deliver digital services that meet the Government Digital Service (GDS) standards . You will plan and conduct user research, translate insights into actionable recommendations, and influence product and service direction. Responsibilities will include: Designing and delivering qualitative and quantitative user research Developing research strategies and roadmaps Working closely with designers, product managers, analysts and developers Advocating for users, including those with accessibility needs Presenting insights and recommendations to senior stakeholders Mentoring junior researchers (senior role) About You Candidates will have strong experience in user-centred design and human-centred research , with a proven ability to select and apply appropriate research methods. Experience working in government or regulated environments , agile teams, and contributing to GDS or service assessments is highly desirable. For the senior role, the ability to lead research programmes , manage stakeholders, and mentor others is essential. Additional Information Candidates must be based in the UK with existing right to work (no sponsorship available) Successful applicants will be required to obtain Security Check (SC) clearance , including 5 years' UK residency Pre-employment checks will apply This is an excellent opportunity to work on transformational digital services with real societal impact, while benefiting from long-term career development in a supportive and forward-thinking environment. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Interaction Designers - Mid & Senior Level Hybrid Working UK Wide Deerfoot Recruitment is supporting a leading consultancy organisation with the recruitment of multiple Interaction Designers at mid and senior levels to support major public sector programmes. These roles offer the opportunity to work on high-profile UK Government digital services, delivering user-centred, accessible and GDS-compliant solutions within agile, multidisciplinary teams. Roles & Salary Senior Interaction Designers - 70,000- 80,000 (Significant people management experience required) Interaction Designers - 55,000- 67,000 Key Responsibilities Designing user-centred, accessible digital services aligned to GDS standards Producing high-quality interaction designs, user flows, wireframes and prototypes Collaborating with researchers, developers, product managers and stakeholders Presenting and justifying design decisions using evidence-based approaches Contributing to agile delivery across complex public sector projects Leading, mentoring and supporting designers (senior roles) Essential Experience Proven interaction design experience within GDS and the public sector Strong grounding in user-centred design from discovery to delivery Experience working in agile, fast-paced environments Ability to engage with senior stakeholders and multidisciplinary teams Proficiency with tools such as Figma, Sketch, Adobe XD, InVision Line management or mentoring experience (senior roles) Location & Working Pattern Hybrid working - minimum 2 days per week onsite (Multiple base office location options UK wide) Security & Eligibility Candidates must be UK-based with the right to work in the UK (no sponsorship available) Must be eligible for SC clearance (5 years continuous UK residency required) This is an excellent opportunity for experienced Interaction Designers seeking impactful public sector work within a collaborative consultancy environment. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Jan 31, 2026
Full time
Interaction Designers - Mid & Senior Level Hybrid Working UK Wide Deerfoot Recruitment is supporting a leading consultancy organisation with the recruitment of multiple Interaction Designers at mid and senior levels to support major public sector programmes. These roles offer the opportunity to work on high-profile UK Government digital services, delivering user-centred, accessible and GDS-compliant solutions within agile, multidisciplinary teams. Roles & Salary Senior Interaction Designers - 70,000- 80,000 (Significant people management experience required) Interaction Designers - 55,000- 67,000 Key Responsibilities Designing user-centred, accessible digital services aligned to GDS standards Producing high-quality interaction designs, user flows, wireframes and prototypes Collaborating with researchers, developers, product managers and stakeholders Presenting and justifying design decisions using evidence-based approaches Contributing to agile delivery across complex public sector projects Leading, mentoring and supporting designers (senior roles) Essential Experience Proven interaction design experience within GDS and the public sector Strong grounding in user-centred design from discovery to delivery Experience working in agile, fast-paced environments Ability to engage with senior stakeholders and multidisciplinary teams Proficiency with tools such as Figma, Sketch, Adobe XD, InVision Line management or mentoring experience (senior roles) Location & Working Pattern Hybrid working - minimum 2 days per week onsite (Multiple base office location options UK wide) Security & Eligibility Candidates must be UK-based with the right to work in the UK (no sponsorship available) Must be eligible for SC clearance (5 years continuous UK residency required) This is an excellent opportunity for experienced Interaction Designers seeking impactful public sector work within a collaborative consultancy environment. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Gordon Yates Recruitment Consultancy
South Bank, Yorkshire
Library Assistant; We are seeking a Library Assistant - to start Immediately for a few months - Due to the Nature of the role- it is Office Based; Southbank - £18-19 an hour £31,554 if it was Perm Who will you be working for? Our client is a reputable not for profit media group located in Central London. Hybrid working What will you be doing? To support the Senior Librarian in the provision of a proactive frontline service for all visitors to the clients Library. Undertake general library duties, such as basic cataloguing, shelving, tidying, processing and other stock maintenance. Support the aims of the wider Library & Learning team. Fully participate in the rota allocation, including regular evening and weekend duties. As part of general reading room duty, answer library enquiries within an agreed timeframe; handle the registration of library users and direct other researchers as appropriate, deal with user requests for materials and assistance as required; deal with any first line problems including IT and technical support for OPACS and scanning equipment. Carry out general library duties, including processing of new material, repairing or conserving older material, shelving, tidying, weeding, following missing book protocols. Process and supply materials from onsite and offsite storage and when necessary digitise material for delivery to the reading room or to remote users; contribute to the library usage statistics as required. Support metadata work by creating basic skeleton records of relevant library material in the library management system; as part of CPD contribute to cataloguing projects when necessary. Help with purchasing stock; checking publisher lists and passing on recommendations to acquisitions staff. Participate in student and researcher inductions, library tours and events; assist with the promotion of the library and collections both in venue and online. About You Previous experience in a library or similar environment A demonstrable interest in pursuing a career in libraries and information management Ability to deal in a positive and friendly manner with a wide range of users with different needs and expectations Experience of working in a public facing role Good organisational skills with the ability to prioritise and to manage and meet deadlines
Jan 31, 2026
Seasonal
Library Assistant; We are seeking a Library Assistant - to start Immediately for a few months - Due to the Nature of the role- it is Office Based; Southbank - £18-19 an hour £31,554 if it was Perm Who will you be working for? Our client is a reputable not for profit media group located in Central London. Hybrid working What will you be doing? To support the Senior Librarian in the provision of a proactive frontline service for all visitors to the clients Library. Undertake general library duties, such as basic cataloguing, shelving, tidying, processing and other stock maintenance. Support the aims of the wider Library & Learning team. Fully participate in the rota allocation, including regular evening and weekend duties. As part of general reading room duty, answer library enquiries within an agreed timeframe; handle the registration of library users and direct other researchers as appropriate, deal with user requests for materials and assistance as required; deal with any first line problems including IT and technical support for OPACS and scanning equipment. Carry out general library duties, including processing of new material, repairing or conserving older material, shelving, tidying, weeding, following missing book protocols. Process and supply materials from onsite and offsite storage and when necessary digitise material for delivery to the reading room or to remote users; contribute to the library usage statistics as required. Support metadata work by creating basic skeleton records of relevant library material in the library management system; as part of CPD contribute to cataloguing projects when necessary. Help with purchasing stock; checking publisher lists and passing on recommendations to acquisitions staff. Participate in student and researcher inductions, library tours and events; assist with the promotion of the library and collections both in venue and online. About You Previous experience in a library or similar environment A demonstrable interest in pursuing a career in libraries and information management Ability to deal in a positive and friendly manner with a wide range of users with different needs and expectations Experience of working in a public facing role Good organisational skills with the ability to prioritise and to manage and meet deadlines
