Co-operative Development Officer We are delighted to share this exciting opportunity for a Co-operative Development Officer to join a values-driven and dynamic organisation. Position: Co-operative Development Officer Location: Manchester (Holyoake House) Salary: £27,004 per annum (pro rata to 21 hours £16,202) Hours: Part-time, 3 days per week (21 hours) Contract: Fixed-term, 11 months Working pattern: Hybrid working, with at least 1 day per week in the Manchester office Closing Date: Midnight, Sunday 8 February 2026 Interviews: Week commencing 23 February 2026, in Manchester Benefits: Flexible working options, pension scheme, discounted travel to work schemes, employee wellbeing assistance programme including free eye tests, personal and professional growth and development including coaching, trade union. We reserve the right to close the role early should a suitable candidate be found before this date. Applicants must apply via the application form on our website CVs cannot be accepted. About the role As Co-operative Development Officer, you will support the delivery of the organisation s growth strategy by helping to plan and deliver events, business support programmes and partnership activities. Working closely with the Co-operative Development Team, you will help raise awareness of the co-operative model and support new and existing co-operatives to thrive. This is a varied and rewarding role, offering the opportunity to contribute to meaningful work that supports communities, values-led enterprises and a fairer economy. Key responsibilities Events and outreach Deliver small-scale online and in-person events, managing logistics such as venues, digital platforms and catering. Coordinate speakers and manage administrative tasks including payments and invoices. Communicate with attendees before and after events to ensure a positive experience. Work with communications teams to support promotional activity, including newsletters and email campaigns. Track event metrics, gather feedback and prepare reports. Attend external events and exhibitions to promote the organisation. Provide occasional out-of-hours or weekend support for specific events or campaigns. Programme delivery Support the delivery of business support programmes Manage administrative processes, including contracts and payments. Track programme activity and prepare monitoring and evaluation reports. Partnerships and funding support Support partnership activity aligned with organisational strategy, including youth engagement, digital innovation, community development and embedding co-operative values. Gather evidence, case studies and data for funding applications and funder reporting. Maintain accurate records and processes related to funding and partnership activity. About you To be successful in this role, you will be organised, proactive and passionate about supporting values-led organisations and community impact. You will bring: Experience of running small events, both online and in person. Strong organisational and project management skills, with the ability to manage multiple priorities. Excellent attention to detail and administrative capability. Clear and confident written and verbal communication skills. Strong interpersonal skills, with the ability to build effective relationships with colleagues and external partners. Highly developed IT skills, including confidence using Microsoft Office applications. Desirable: An understanding of, or interest in, values-driven organisations. Experience supporting grant-funded programmes. Interest in areas such as youth engagement, ethical tech, community development or climate action. Experience using project management tools such as Asana or Trello. About the organisation As the voice of the UK s co-operative movement, we empower and support co-operative enterprises with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values. As an organisation we are led by our unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application. Other roles you may have experience in could include Project Officer, Events Officer, Programme Coordinator, Community Development Officer, Partnerships Officer, or Business Support Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Jan 31, 2026
Contractor
Co-operative Development Officer We are delighted to share this exciting opportunity for a Co-operative Development Officer to join a values-driven and dynamic organisation. Position: Co-operative Development Officer Location: Manchester (Holyoake House) Salary: £27,004 per annum (pro rata to 21 hours £16,202) Hours: Part-time, 3 days per week (21 hours) Contract: Fixed-term, 11 months Working pattern: Hybrid working, with at least 1 day per week in the Manchester office Closing Date: Midnight, Sunday 8 February 2026 Interviews: Week commencing 23 February 2026, in Manchester Benefits: Flexible working options, pension scheme, discounted travel to work schemes, employee wellbeing assistance programme including free eye tests, personal and professional growth and development including coaching, trade union. We reserve the right to close the role early should a suitable candidate be found before this date. Applicants must apply via the application form on our website CVs cannot be accepted. About the role As Co-operative Development Officer, you will support the delivery of the organisation s growth strategy by helping to plan and deliver events, business support programmes and partnership activities. Working closely with the Co-operative Development Team, you will help raise awareness of the co-operative model and support new and existing co-operatives to thrive. This is a varied and rewarding role, offering the opportunity to contribute to meaningful work that supports communities, values-led enterprises and a fairer economy. Key responsibilities Events and outreach Deliver small-scale online and in-person events, managing logistics such as venues, digital platforms and catering. Coordinate speakers and manage administrative tasks including payments and invoices. Communicate with attendees before and after events to ensure a positive experience. Work with communications teams to support promotional activity, including newsletters and email campaigns. Track event metrics, gather feedback and prepare reports. Attend external events and exhibitions to promote the organisation. Provide occasional out-of-hours or weekend support for specific events or campaigns. Programme delivery Support the delivery of business support programmes Manage administrative processes, including contracts and payments. Track programme activity and prepare monitoring and evaluation reports. Partnerships and funding support Support partnership activity aligned with organisational strategy, including youth engagement, digital innovation, community development and embedding co-operative values. Gather evidence, case studies and data for funding applications and funder reporting. Maintain accurate records and processes related to funding and partnership activity. About you To be successful in this role, you will be organised, proactive and passionate about supporting values-led organisations and community impact. You will bring: Experience of running small events, both online and in person. Strong organisational and project management skills, with the ability to manage multiple priorities. Excellent attention to detail and administrative capability. Clear and confident written and verbal communication skills. Strong interpersonal skills, with the ability to build effective relationships with colleagues and external partners. Highly developed IT skills, including confidence using Microsoft Office applications. Desirable: An understanding of, or interest in, values-driven organisations. Experience supporting grant-funded programmes. Interest in areas such as youth engagement, ethical tech, community development or climate action. Experience using project management tools such as Asana or Trello. About the organisation As the voice of the UK s co-operative movement, we empower and support co-operative enterprises with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values. As an organisation we are led by our unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application. Other roles you may have experience in could include Project Officer, Events Officer, Programme Coordinator, Community Development Officer, Partnerships Officer, or Business Support Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Job Title - Electrical Installations Lecturer Salary - Up to 44,500 (dependent on experience) Location - Maidstone Contract Type - Permanent We are seeking a highly qualified and motivated Electrical Installations Lecturer/Assesor to join a dynamic team of industry professionals and inspire the next generation of Electricans. Role Responsibilities To deliver high-quality teaching and learning across all aspects of the electrical theoretical and practical curriculum, covering City & Guilds and EAL qualifications at Level 3 and above. Plan, develop, and deliver teaching materials in line with course requirements. Collaborate with QTLA to support the development of high-quality learning resources that enhance learner outcomes across JTL. Deliver both theoretical and practical electrical subjects at Levels 2 and 3 in accordance with awarding body standards. Assess, review, and approve apprentices' coursework within required timescales and awarding body guidelines. Maintain accurate records of attendance, punctuality, and learner progress, producing regular reports and liaising with Training Officers on progress, pastoral matters, and disciplinary issues. Identify and advise on materials and equipment requirements, ensuring adequate stock levels are maintained for teaching and workshop activities. Supervise training sessions, ensuring high standards of behaviour, discipline, and control are consistently upheld. Ensure the health, safety, and welfare of apprentices at all times. Work cooperatively with internal and external inspection bodies, responding promptly to reasonable requests for information. Essential Requirements Electrical Level 3 technical qualification (or equivalent) covering the core topics of this curriculum. Level 2 Maths and English (or equivalent). Teaching experience within an Electrical Installations syllabus. Evidence of current and up-to-date knowledge of the electrical industry. Certificate in Education or equivalent Level 5 teaching qualification, or a willingness to work towards one. Benefits 25 days' annual leave plus bank holidays, with additional days awarded for long service and a Christmas shutdown period. A generous pension scheme with matched contributions and additional employer top-ups. Life assurance and occupational sick pay. Optional private healthcare following probation, plus a complimentary annual health check after three years' service. Gym membership discounts, a cycle-to-work scheme, and access to an Employee Assistance Programme for you and your family. Comprehensive CPD support, including funding for professional qualifications, ongoing training, and paid professional memberships. Additional benefits such as a corporate wear allowance, retail discounts, and season ticket loans. Don't wait, apply today and be part of an inspiring educational environment that transforms lives! We have multiple jobs across this region currently so even if this one isn't quite right for you, we'd love to hear from you regardless. If you are interested in this position, then please apply via the link. Alternatively, you can contact Izzy White to discuss the role in further detail. (phone number removed) or If this vacancy is not of interest to you at this time, but you happen to know someone who might be suitable and interested, then please kindly pass these details on to them. Important Notice Dovetail and Slate is a specialist education recruitment company. If this role isn't quite right, we welcome your CV and a call to explore other opportunities. We are committed to safeguarding children and vulnerable adults. All appointments are subject to satisfactory vetting, including a right to work check and, where relevant, an enhanced DBS, PVG (Scotland), or EWC (Wales) check, in line with Keeping Children Safe in Education. Dovetail and Slate Ltd phone number removed acts as an Employment Agency and an Employment Business under the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We are an equal opportunities employer. By applying, you consent to your data being processed for recruitment purposes in line with our Privacy Policy. Because education matters. Because education matters. Dovetail and Slate Limited phone number removed acts as an Employment Agency.
Jan 31, 2026
Full time
Job Title - Electrical Installations Lecturer Salary - Up to 44,500 (dependent on experience) Location - Maidstone Contract Type - Permanent We are seeking a highly qualified and motivated Electrical Installations Lecturer/Assesor to join a dynamic team of industry professionals and inspire the next generation of Electricans. Role Responsibilities To deliver high-quality teaching and learning across all aspects of the electrical theoretical and practical curriculum, covering City & Guilds and EAL qualifications at Level 3 and above. Plan, develop, and deliver teaching materials in line with course requirements. Collaborate with QTLA to support the development of high-quality learning resources that enhance learner outcomes across JTL. Deliver both theoretical and practical electrical subjects at Levels 2 and 3 in accordance with awarding body standards. Assess, review, and approve apprentices' coursework within required timescales and awarding body guidelines. Maintain accurate records of attendance, punctuality, and learner progress, producing regular reports and liaising with Training Officers on progress, pastoral matters, and disciplinary issues. Identify and advise on materials and equipment requirements, ensuring adequate stock levels are maintained for teaching and workshop activities. Supervise training sessions, ensuring high standards of behaviour, discipline, and control are consistently upheld. Ensure the health, safety, and welfare of apprentices at all times. Work cooperatively with internal and external inspection bodies, responding promptly to reasonable requests for information. Essential Requirements Electrical Level 3 technical qualification (or equivalent) covering the core topics of this curriculum. Level 2 Maths and English (or equivalent). Teaching experience within an Electrical Installations syllabus. Evidence of current and up-to-date knowledge of the electrical industry. Certificate in Education or equivalent Level 5 teaching qualification, or a willingness to work towards one. Benefits 25 days' annual leave plus bank holidays, with additional days awarded for long service and a Christmas shutdown period. A generous pension scheme with matched contributions and additional employer top-ups. Life assurance and occupational sick pay. Optional private healthcare following probation, plus a complimentary annual health check after three years' service. Gym membership discounts, a cycle-to-work scheme, and access to an Employee Assistance Programme for you and your family. Comprehensive CPD support, including funding for professional qualifications, ongoing training, and paid professional memberships. Additional benefits such as a corporate wear allowance, retail discounts, and season ticket loans. Don't wait, apply today and be part of an inspiring educational environment that transforms lives! We have multiple jobs across this region currently so even if this one isn't quite right for you, we'd love to hear from you regardless. If you are interested in this position, then please apply via the link. Alternatively, you can contact Izzy White to discuss the role in further detail. (phone number removed) or If this vacancy is not of interest to you at this time, but you happen to know someone who might be suitable and interested, then please kindly pass these details on to them. Important Notice Dovetail and Slate is a specialist education recruitment company. If this role isn't quite right, we welcome your CV and a call to explore other opportunities. We are committed to safeguarding children and vulnerable adults. All appointments are subject to satisfactory vetting, including a right to work check and, where relevant, an enhanced DBS, PVG (Scotland), or EWC (Wales) check, in line with Keeping Children Safe in Education. Dovetail and Slate Ltd phone number removed acts as an Employment Agency and an Employment Business under the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We are an equal opportunities employer. By applying, you consent to your data being processed for recruitment purposes in line with our Privacy Policy. Because education matters. Because education matters. Dovetail and Slate Limited phone number removed acts as an Employment Agency.
Trainee Intelligence Analyst The Army - United Kingdom From £26,334 a year Become a military intelligence expert. As a full-time soldier, entry-level Intelligence Operative, you'll: Become a subject matter expert in a country or enemy threat Patrol with the infantry to gather and analyse information on local developments Write reports that inform officers and brief politicians Help senior commanders make important decisions Work in high-security environments from unit headquarters to government departments To qualify, you must be between 16 years 6 months and 35 years 6 months, pass a basic fitness test, and have GCSEs grade A-C/9-4 in at least English Language and four other subjects. You must have at least Numeracy Level 2. Set yourself up for life. During your initial training, you'll earn £26,334 after which your salary will rise to £34,083 on completion of Phase 2 training as you join your unit as a Lance Corporal. You'll also receive 38 days' annual leave every year (plus bank holidays and extra leave after operations), free medical and dental care, cheaper living costs, and free gym and sports facilities. And unless you're away on operations or training exercises, you'll normally work 8.30am to 5pm, Monday to Friday. From your very first day of training with us, you'll be gaining transferrable skills - skills that could set you up for life. You don't need to know how to do the job before you get here, because we'll give you all the entry-level training you need. You'll even get to travel the world, taking part in the Army's adventurous training, and spending dedicated time playing the sports you love. Get skills, get qualified, get confident. You Belong Here. Apply Now.
Jan 31, 2026
Full time
Trainee Intelligence Analyst The Army - United Kingdom From £26,334 a year Become a military intelligence expert. As a full-time soldier, entry-level Intelligence Operative, you'll: Become a subject matter expert in a country or enemy threat Patrol with the infantry to gather and analyse information on local developments Write reports that inform officers and brief politicians Help senior commanders make important decisions Work in high-security environments from unit headquarters to government departments To qualify, you must be between 16 years 6 months and 35 years 6 months, pass a basic fitness test, and have GCSEs grade A-C/9-4 in at least English Language and four other subjects. You must have at least Numeracy Level 2. Set yourself up for life. During your initial training, you'll earn £26,334 after which your salary will rise to £34,083 on completion of Phase 2 training as you join your unit as a Lance Corporal. You'll also receive 38 days' annual leave every year (plus bank holidays and extra leave after operations), free medical and dental care, cheaper living costs, and free gym and sports facilities. And unless you're away on operations or training exercises, you'll normally work 8.30am to 5pm, Monday to Friday. From your very first day of training with us, you'll be gaining transferrable skills - skills that could set you up for life. You don't need to know how to do the job before you get here, because we'll give you all the entry-level training you need. You'll even get to travel the world, taking part in the Army's adventurous training, and spending dedicated time playing the sports you love. Get skills, get qualified, get confident. You Belong Here. Apply Now.
Meadfleet Open Space Management
Eastleigh, Hampshire
Grounds Maintenance Manager Eastleigh £28 31.5k + Car, 10 % Pension, Private Medical Meadfleet is a land-owning quality Open Space Management Company with a growing diverse portfolio of over 320 housing developments throughout England and Wales and are committed to providing value for money and high quality. Our open spaces include a variety of features such as extensive soft landscaping, play areas, roadways, street lighting and drainage. We also manage a wide variety of habitat types and have an ever-increasing desire to improve the ecological value of our developments. Our simple principle is to deliver effective, high-quality land management that sustains and adds value for the long-term benefit of the environment, the development, and its residents. The Grounds Maintenance Manager / Contract Manager will be responsible for developments throughout and between Swindon, Dorchester to Chichester. This is an ideal step up from an experienced Grounds Maintenance Operative / Supervisor looking to take a managerial position off the tools, or an experienced Contracts Manager with a keen eye on horticulture. Our sustainable approach to land management means we aim to improve biodiversity on open spaces in our care, working to enhance and create additional habitats whilst engaging residents in the journey via initiatives such as an Award-Winning Bee Friendly Campaign. We have enhanced and created 1000s of square metres of habitats. Duties and Responsibilities To oversee the management and sub-contracted maintenance of public open spaces on allocated developments to a high standard, which will include but is not limited to: Liaising with sub-contractors daily and ensuring conformity with their contract. Conducting regular development inspections and reporting on our bespoke inspection app (tablet based) ensuring quality and Health and Safety requirements are met. Building and maintaining strong relationships with your sub-contractors including educating and enhancing their skills. Producing monthly reports to the Operations Manager for your region. Inspecting playground equipment (training provided) and arranging necessary repairs. Liaising with residents and responding to their queries delivering excellent customer service. Follow best practice guidelines. Be self-motivated and identify opportunities for amenity and biodiversity improvements. Who We re Looking For: Hold a Degree in one of the following fields: Horticulture, Ecology, or Conservation; OR experience in a similar role; OR 3 years working at the operative / supervisory level of grounds maintenance. Ability to prioritise, problem solve and manage both short-term and long-term aspirations for a given development. A full, clean driving licence. Applicants must demonstrate a desire to manage the delivery of consistent high-quality grounds maintenance. Effective communication skills when liaising with residents and sub-contractors. Excellent organisational skills. A good understanding and use of IT. Ecological and Horticultural credentials or a keen interest would be desirable. What You Will Get: 25 days annual leave + bank holidays 10% Non-contributory pension scheme Death in service insurance and private medical cover Company car Laptop, iPad, and iPhone This position requires a satisfactory basic DBS check and driving licence check. If you ve previously thrived as a Grounds Maintenance Supervisor, Landscape Contracts Manager, Landscape Operations Manager, Soft-Landscaping Supervisor, Parks and Grounds Manager, Estates or Parks Manager, Green Space Manager, Green-Spaces Team Leader, Estates and Grounds Manager, Landscape and Grounds Manager, Environmental Services Manager, Environmental Operations Manager, Arboriculture or Ecology Officer, Grounds and Facilities Manager, Facilities Grounds Manager, Open Space Manager, Open Space and Landscape Manager, Contracts Manager or Assistant Contracts Manager or similar, then we want to hear from you.
Jan 31, 2026
Full time
Grounds Maintenance Manager Eastleigh £28 31.5k + Car, 10 % Pension, Private Medical Meadfleet is a land-owning quality Open Space Management Company with a growing diverse portfolio of over 320 housing developments throughout England and Wales and are committed to providing value for money and high quality. Our open spaces include a variety of features such as extensive soft landscaping, play areas, roadways, street lighting and drainage. We also manage a wide variety of habitat types and have an ever-increasing desire to improve the ecological value of our developments. Our simple principle is to deliver effective, high-quality land management that sustains and adds value for the long-term benefit of the environment, the development, and its residents. The Grounds Maintenance Manager / Contract Manager will be responsible for developments throughout and between Swindon, Dorchester to Chichester. This is an ideal step up from an experienced Grounds Maintenance Operative / Supervisor looking to take a managerial position off the tools, or an experienced Contracts Manager with a keen eye on horticulture. Our sustainable approach to land management means we aim to improve biodiversity on open spaces in our care, working to enhance and create additional habitats whilst engaging residents in the journey via initiatives such as an Award-Winning Bee Friendly Campaign. We have enhanced and created 1000s of square metres of habitats. Duties and Responsibilities To oversee the management and sub-contracted maintenance of public open spaces on allocated developments to a high standard, which will include but is not limited to: Liaising with sub-contractors daily and ensuring conformity with their contract. Conducting regular development inspections and reporting on our bespoke inspection app (tablet based) ensuring quality and Health and Safety requirements are met. Building and maintaining strong relationships with your sub-contractors including educating and enhancing their skills. Producing monthly reports to the Operations Manager for your region. Inspecting playground equipment (training provided) and arranging necessary repairs. Liaising with residents and responding to their queries delivering excellent customer service. Follow best practice guidelines. Be self-motivated and identify opportunities for amenity and biodiversity improvements. Who We re Looking For: Hold a Degree in one of the following fields: Horticulture, Ecology, or Conservation; OR experience in a similar role; OR 3 years working at the operative / supervisory level of grounds maintenance. Ability to prioritise, problem solve and manage both short-term and long-term aspirations for a given development. A full, clean driving licence. Applicants must demonstrate a desire to manage the delivery of consistent high-quality grounds maintenance. Effective communication skills when liaising with residents and sub-contractors. Excellent organisational skills. A good understanding and use of IT. Ecological and Horticultural credentials or a keen interest would be desirable. What You Will Get: 25 days annual leave + bank holidays 10% Non-contributory pension scheme Death in service insurance and private medical cover Company car Laptop, iPad, and iPhone This position requires a satisfactory basic DBS check and driving licence check. If you ve previously thrived as a Grounds Maintenance Supervisor, Landscape Contracts Manager, Landscape Operations Manager, Soft-Landscaping Supervisor, Parks and Grounds Manager, Estates or Parks Manager, Green Space Manager, Green-Spaces Team Leader, Estates and Grounds Manager, Landscape and Grounds Manager, Environmental Services Manager, Environmental Operations Manager, Arboriculture or Ecology Officer, Grounds and Facilities Manager, Facilities Grounds Manager, Open Space Manager, Open Space and Landscape Manager, Contracts Manager or Assistant Contracts Manager or similar, then we want to hear from you.
Student Support Officer needed in Central London location. This role starts asap and pays £15.50 per hour. This role is hybrid but training in the first week will likely be in the office. The aim of length for this role is 3 months. Key Responsibilities and Accountabilities To respond to student queries via various channels in a timely manner, either via phone, email or sometimes even face-to-face Consistently providing a high-quality service to all students Taking accountability for a student s query and escalating to the appropriate team, where necessary. To work independently and use own initiative when dealing with unexpected student problems, referring more complex cases to the appropriate manager. Maintenance of student data and systems as required. Proactively keeping up to date with any changes to products/services or processes/procedures and to ensure compliance and best practice with relevant University policies and procedures Be flexible and adaptable to effectively support and contribute to developments and improvements within the business and team Dealing with emergency issues that may arise as and when required to ensure students are emotionally supported and prepared for learning in a safe environment. Responding immediately to any Safeguarding issues Being empathic to individual customer requirements and emotional states, while ensuring customer requests are handled firmly and sensitively. Other activities as and when required by the company Skills, knowledge, qualifications required for job Experience of working in a contact center environment Thrive on working in a fast-paced performance managed, demanding customer service business. Experience of working cooperatively, flexibly, and effectively, as part of a team whilst being able to demonstrate individual accountability Excellent communication skills, including the ability to communicate effectively and professionally with customers and external enquirers Well organised and self-disciplined with the ability to multitask, work quickly and calmly under pressure, while maintaining excellent and accurate attention to detail Positive, responsive, and approachable attitude to conflicting customer demands Ability to absorb, retain and deliver information clearly, simply and accurately in order to best advise our customers The ability to effectively plan, organise and prioritise workload in line with SLAs and KPIs
Jan 30, 2026
Seasonal
Student Support Officer needed in Central London location. This role starts asap and pays £15.50 per hour. This role is hybrid but training in the first week will likely be in the office. The aim of length for this role is 3 months. Key Responsibilities and Accountabilities To respond to student queries via various channels in a timely manner, either via phone, email or sometimes even face-to-face Consistently providing a high-quality service to all students Taking accountability for a student s query and escalating to the appropriate team, where necessary. To work independently and use own initiative when dealing with unexpected student problems, referring more complex cases to the appropriate manager. Maintenance of student data and systems as required. Proactively keeping up to date with any changes to products/services or processes/procedures and to ensure compliance and best practice with relevant University policies and procedures Be flexible and adaptable to effectively support and contribute to developments and improvements within the business and team Dealing with emergency issues that may arise as and when required to ensure students are emotionally supported and prepared for learning in a safe environment. Responding immediately to any Safeguarding issues Being empathic to individual customer requirements and emotional states, while ensuring customer requests are handled firmly and sensitively. Other activities as and when required by the company Skills, knowledge, qualifications required for job Experience of working in a contact center environment Thrive on working in a fast-paced performance managed, demanding customer service business. Experience of working cooperatively, flexibly, and effectively, as part of a team whilst being able to demonstrate individual accountability Excellent communication skills, including the ability to communicate effectively and professionally with customers and external enquirers Well organised and self-disciplined with the ability to multitask, work quickly and calmly under pressure, while maintaining excellent and accurate attention to detail Positive, responsive, and approachable attitude to conflicting customer demands Ability to absorb, retain and deliver information clearly, simply and accurately in order to best advise our customers The ability to effectively plan, organise and prioritise workload in line with SLAs and KPIs
The Purpose of the role is to lead in the day to day operational management of Vincentian Care Plus (VCP) through effective leadership and delivery of high quality care within the framework of Care Quality Commission s Fundamental Standards of Care. The Registered Manager will be accountable and will be working closely with the Chief Executive Officer to encompass the management of all services within the organisation s policies and procedures. To provide high quality homecare services that support the rights of the individual to live the lives they choose as far as they are able, and deliver the service as per the contract requirements of Westminster City Council. To lead and promote VCP s philosophy, values, aims and approach in providing high quality homecare services. To efficiently manage the day to day running of the business, allocating resources and monitoring performance to deliver high quality homecare services within the agreed budget. To manage all aspects of the staff team and provide sound leadership to ensure staff are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely. Manage the Safety and Quality of the Organisation Ensure that the service meets all the quality control requirements to remain compliant at all times. Be responsible for the safe delivery of the service in line with legislative requirements and the organisation s policy and procedures. Ensure that all Safeguarding and Health & Safety legislation requirements are adhered to at all times. Promote safe working practices under the Mental Capacity Act, Pan-London Safeguarding procedures and general medication management. Closely work with the Compliance and Quality Manager to implement, maintain and resolve complaints and incidents within agreed procedures. Undertake training and development to keep up to date with the law, best practice and changes in organisation policy, applying this knowledge to day to day management and delivery of care. Understand and monitor health and safety in the workplace and in the field. Maintain full and accurate records and reporting systems in accordance with legal requirements to ensure the effective running of the organisation. Carry out investigations relating to the quality of the service and use findings to make improvements. Be prepared to work flexibly to ensure the safe delivery of the service. Provide a Good Service to the Client Promote the rights of each client and keep their wishes at the centre of their care and support. Make sure that prior to each service commencing, a client assessment and risk assessment with the client, and/or their chosen representatives, has been completed including what the client needs and would like to achieve from their care and support. Make sure a written individually tailored care and support plan has been created and agreed, that respects the client s wishes and promotes their dignity and privacy. Agree appropriate risk control measures to reduce identified risks. Provide the client, and where appropriate their representatives, with information about the service so that they are clear about what to expect and how they can raise any concerns. Apply excellent communication skills with client, their families and representatives, staff and other health and social care professionals to deliver high quality homecare services. Keep all information about client and their families secure and confidential. Leadership To fulfil all duties as Registered Manager in accordance with Care Quality Commission requirements. To work with the CEO in developing ideas, initiatives and practices and to share in the monitoring process. Actively participate in the growth and development of the Charity, through maximising funding and marketing opportunities. Manage the finance of the Charity by fully understanding the current financial status and working within the budget constraints to ensure the budget is met at all times. Oversee all administrative systems to ensure factual, accurate information is held and that all computerised and manual records are up to date. To attend meetings and provide regular reports. To ensure that relevant legislation and registration requirements are complied with and to deal with any concerns. To initiate the implementation and on-going review of Policies and Procedures and Quality Standards of Care. To build good working relationships with Local Authorities, Agencies and peer groups to support the development of the Charity, and develop and maintain contacts with relevant Statutory and Voluntary Agencies as well as Social and Health Care Agencies. To maintain professional accountability for: o care delivered o care premises and resources o training and supervisions to staff providing care To be accountable and responsible for the provision of care throughout the operational day. To ensure that care delivery is based on currently accepted best practice that can demonstrate resident assessment, planning, implementation and evaluation to meet the residents needs holistically, is person centred and that all care is evidenced based. Initiate and maintain effective Care planning, Quality Assurance Management, Complaints Management, Risk, Health and Safety Management, and evidence based care audits for the service. Maintain all necessary documentation with regard to confidentiality and the Data Protection Act and uphold effective and accurate record keeping by ensuring high standards of record and report writing are maintained. Demonstrate and lead by example in the delivery of care and effective use of resources. Staff Management To be responsible for and manage a team of office and care staff within a budgeted establishment ensuring appropriate skill mix to maintain the high care standards. Lead the staff team to provide a high standard of person centred care based on a Vincentian ethos and philosophy of care, which recognises and respects the dignity of each resident as a unique individual. Manage the effective recruitment, induction, training and performance of the office and field staff teams. Identify ongoing training needs and ensure staff are up to date with current best practice. To take part in training opportunities in the Vincentian tradition of working and to promote these values to all members of staff. To promote a teamwork approach through strong leadership in an open and friendly working environment. Be responsible for the on call rota. Actively promote, develop and maintain an environment, which encourages lifelong learning with staff. Work closely with the Compliance and Quality Manager to ensure that all staff undertake the mandatory training requirements. Ensure that Evidence Based Practice (EBP) is used to deliver high standards of care. Participate in the training and development of all staff. Assume the role of facilitator for the staff, providing support for supervision/continual professional development. Identify own learning needs and take responsibility for own professional development Additional Information The post holder must at all times carry out their responsibilities with due regard to the Charity s Equal Opportunities Statement. Work in line with the Charity s Safeguarding People from Abuse Policy and Whistle Blowing Policy to ensure that people are kept safe at all times. Confidentiality of residents to be maintained at all times. The post holder must carry out their responsibilities with due regard to the non-smoking environment of the Charity. An understanding of administering medicines. The post holder must respect the confidentiality of data stored electronically and by other means in line with the Data Protection Act and GDPR. The service is committed to the principle that no member of staff should work on average more than 48 hours per week. Staff who do exceed this limit need to complete an opt out form. Any member of staff who undertakes work outside the Home, regardless of whether they exceed 48 hours or not, must inform their manager of this in writing. Genuine Occupational Requirement We are a Charity which unpins its values and ethos from the teachings and example of St Vincent de Paul and Louise de Marillac, who co-founded the Daughters of Charity of St Vincent de Paul in 1633. Although we employ people of all faiths and none, we require that all employees learn about the Vincentian values which is the driving force of the charity. The above list is not exclusive or exhaustive and the post holder will be required to undertake such duties as may reasonably be expected within the scope and grading of the post. All members of staff are required to be professional, co-operative and flexible in line with the needs of the post. Candidate Specification Essential Criteria Experience and skills Excellent leadership and management skills. Excellent communication skills. Experience of building positive working relationships with people who use services and their families, staff and other health and social care professionals. Excellent skills at building partnership working relations with commissioners and contracts monitoring officers building rapport and instilling trust. . click apply for full job details
Jan 28, 2026
Full time
The Purpose of the role is to lead in the day to day operational management of Vincentian Care Plus (VCP) through effective leadership and delivery of high quality care within the framework of Care Quality Commission s Fundamental Standards of Care. The Registered Manager will be accountable and will be working closely with the Chief Executive Officer to encompass the management of all services within the organisation s policies and procedures. To provide high quality homecare services that support the rights of the individual to live the lives they choose as far as they are able, and deliver the service as per the contract requirements of Westminster City Council. To lead and promote VCP s philosophy, values, aims and approach in providing high quality homecare services. To efficiently manage the day to day running of the business, allocating resources and monitoring performance to deliver high quality homecare services within the agreed budget. To manage all aspects of the staff team and provide sound leadership to ensure staff are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely. Manage the Safety and Quality of the Organisation Ensure that the service meets all the quality control requirements to remain compliant at all times. Be responsible for the safe delivery of the service in line with legislative requirements and the organisation s policy and procedures. Ensure that all Safeguarding and Health & Safety legislation requirements are adhered to at all times. Promote safe working practices under the Mental Capacity Act, Pan-London Safeguarding procedures and general medication management. Closely work with the Compliance and Quality Manager to implement, maintain and resolve complaints and incidents within agreed procedures. Undertake training and development to keep up to date with the law, best practice and changes in organisation policy, applying this knowledge to day to day management and delivery of care. Understand and monitor health and safety in the workplace and in the field. Maintain full and accurate records and reporting systems in accordance with legal requirements to ensure the effective running of the organisation. Carry out investigations relating to the quality of the service and use findings to make improvements. Be prepared to work flexibly to ensure the safe delivery of the service. Provide a Good Service to the Client Promote the rights of each client and keep their wishes at the centre of their care and support. Make sure that prior to each service commencing, a client assessment and risk assessment with the client, and/or their chosen representatives, has been completed including what the client needs and would like to achieve from their care and support. Make sure a written individually tailored care and support plan has been created and agreed, that respects the client s wishes and promotes their dignity and privacy. Agree appropriate risk control measures to reduce identified risks. Provide the client, and where appropriate their representatives, with information about the service so that they are clear about what to expect and how they can raise any concerns. Apply excellent communication skills with client, their families and representatives, staff and other health and social care professionals to deliver high quality homecare services. Keep all information about client and their families secure and confidential. Leadership To fulfil all duties as Registered Manager in accordance with Care Quality Commission requirements. To work with the CEO in developing ideas, initiatives and practices and to share in the monitoring process. Actively participate in the growth and development of the Charity, through maximising funding and marketing opportunities. Manage the finance of the Charity by fully understanding the current financial status and working within the budget constraints to ensure the budget is met at all times. Oversee all administrative systems to ensure factual, accurate information is held and that all computerised and manual records are up to date. To attend meetings and provide regular reports. To ensure that relevant legislation and registration requirements are complied with and to deal with any concerns. To initiate the implementation and on-going review of Policies and Procedures and Quality Standards of Care. To build good working relationships with Local Authorities, Agencies and peer groups to support the development of the Charity, and develop and maintain contacts with relevant Statutory and Voluntary Agencies as well as Social and Health Care Agencies. To maintain professional accountability for: o care delivered o care premises and resources o training and supervisions to staff providing care To be accountable and responsible for the provision of care throughout the operational day. To ensure that care delivery is based on currently accepted best practice that can demonstrate resident assessment, planning, implementation and evaluation to meet the residents needs holistically, is person centred and that all care is evidenced based. Initiate and maintain effective Care planning, Quality Assurance Management, Complaints Management, Risk, Health and Safety Management, and evidence based care audits for the service. Maintain all necessary documentation with regard to confidentiality and the Data Protection Act and uphold effective and accurate record keeping by ensuring high standards of record and report writing are maintained. Demonstrate and lead by example in the delivery of care and effective use of resources. Staff Management To be responsible for and manage a team of office and care staff within a budgeted establishment ensuring appropriate skill mix to maintain the high care standards. Lead the staff team to provide a high standard of person centred care based on a Vincentian ethos and philosophy of care, which recognises and respects the dignity of each resident as a unique individual. Manage the effective recruitment, induction, training and performance of the office and field staff teams. Identify ongoing training needs and ensure staff are up to date with current best practice. To take part in training opportunities in the Vincentian tradition of working and to promote these values to all members of staff. To promote a teamwork approach through strong leadership in an open and friendly working environment. Be responsible for the on call rota. Actively promote, develop and maintain an environment, which encourages lifelong learning with staff. Work closely with the Compliance and Quality Manager to ensure that all staff undertake the mandatory training requirements. Ensure that Evidence Based Practice (EBP) is used to deliver high standards of care. Participate in the training and development of all staff. Assume the role of facilitator for the staff, providing support for supervision/continual professional development. Identify own learning needs and take responsibility for own professional development Additional Information The post holder must at all times carry out their responsibilities with due regard to the Charity s Equal Opportunities Statement. Work in line with the Charity s Safeguarding People from Abuse Policy and Whistle Blowing Policy to ensure that people are kept safe at all times. Confidentiality of residents to be maintained at all times. The post holder must carry out their responsibilities with due regard to the non-smoking environment of the Charity. An understanding of administering medicines. The post holder must respect the confidentiality of data stored electronically and by other means in line with the Data Protection Act and GDPR. The service is committed to the principle that no member of staff should work on average more than 48 hours per week. Staff who do exceed this limit need to complete an opt out form. Any member of staff who undertakes work outside the Home, regardless of whether they exceed 48 hours or not, must inform their manager of this in writing. Genuine Occupational Requirement We are a Charity which unpins its values and ethos from the teachings and example of St Vincent de Paul and Louise de Marillac, who co-founded the Daughters of Charity of St Vincent de Paul in 1633. Although we employ people of all faiths and none, we require that all employees learn about the Vincentian values which is the driving force of the charity. The above list is not exclusive or exhaustive and the post holder will be required to undertake such duties as may reasonably be expected within the scope and grading of the post. All members of staff are required to be professional, co-operative and flexible in line with the needs of the post. Candidate Specification Essential Criteria Experience and skills Excellent leadership and management skills. Excellent communication skills. Experience of building positive working relationships with people who use services and their families, staff and other health and social care professionals. Excellent skills at building partnership working relations with commissioners and contracts monitoring officers building rapport and instilling trust. . click apply for full job details
Meadfleet Open Space Management
Salisbury, Wiltshire
Grounds Maintenance Manager Salisbury £28 31.5k + Car, 10 % Pension, Private Medical Meadfleet is a land-owning quality Open Space Management Company with a growing diverse portfolio of over 320 housing developments throughout England and Wales and are committed to providing value for money and high quality. Our open spaces include a variety of features such as extensive soft landscaping, play areas, roadways, street lighting and drainage. We also manage a wide variety of habitat types and have an ever-increasing desire to improve the ecological value of our developments. Our simple principle is to deliver effective, high-quality land management that sustains and adds value for the long-term benefit of the environment, the development, and its residents. The Grounds Maintenance Manager / Contract Manager will be responsible for developments throughout and between Swindon, Dorchester to Chichester. This is an ideal step up from an experienced Grounds Maintenance Operative / Supervisor looking to take a managerial position off the tools, or an experienced Contracts Manager with a keen eye on horticulture. Our sustainable approach to land management means we aim to improve biodiversity on open spaces in our care, working to enhance and create additional habitats whilst engaging residents in the journey via initiatives such as an Award-Winning Bee Friendly Campaign. We have enhanced and created 1000s of square metres of habitats. Duties and Responsibilities To oversee the management and sub-contracted maintenance of public open spaces on allocated developments to a high standard, which will include but is not limited to: Liaising with sub-contractors daily and ensuring conformity with their contract. Conducting regular development inspections and reporting on our bespoke inspection app (tablet based) ensuring quality and Health and Safety requirements are met. Building and maintaining strong relationships with your sub-contractors including educating and enhancing their skills. Producing monthly reports to the Operations Manager for your region. Inspecting playground equipment (training provided) and arranging necessary repairs. Liaising with residents and responding to their queries delivering excellent customer service. Follow best practice guidelines. Be self-motivated and identify opportunities for amenity and biodiversity improvements. Who We re Looking For: Hold a Degree in one of the following fields: Horticulture, Ecology, or Conservation; OR experience in a similar role; OR 3 years working at the operative / supervisory level of grounds maintenance. Ability to prioritise, problem solve and manage both short-term and long-term aspirations for a given development. A full, clean driving licence. Applicants must demonstrate a desire to manage the delivery of consistent high-quality grounds maintenance. Effective communication skills when liaising with residents and sub-contractors. Excellent organisational skills. A good understanding and use of IT. Ecological and Horticultural credentials or a keen interest would be desirable. What You Will Get: 25 days annual leave + bank holidays 10% Non-contributory pension scheme Death in service insurance and private medical cover Company car Laptop, iPad, and iPhone This position requires a satisfactory basic DBS check and driving licence check. If you ve previously thrived as a Grounds Maintenance Supervisor, Landscape Contracts Manager, Landscape Operations Manager, Soft-Landscaping Supervisor, Parks and Grounds Manager, Estates or Parks Manager, Green Space Manager, Green-Spaces Team Leader, Estates and Grounds Manager, Landscape and Grounds Manager, Environmental Services Manager, Environmental Operations Manager, Arboriculture or Ecology Officer, Grounds and Facilities Manager, Facilities Grounds Manager, Open Space Manager, Open Space and Landscape Manager, Contracts Manager or Assistant Contracts Manager or similar, then we want to hear from you.
Jan 28, 2026
Full time
Grounds Maintenance Manager Salisbury £28 31.5k + Car, 10 % Pension, Private Medical Meadfleet is a land-owning quality Open Space Management Company with a growing diverse portfolio of over 320 housing developments throughout England and Wales and are committed to providing value for money and high quality. Our open spaces include a variety of features such as extensive soft landscaping, play areas, roadways, street lighting and drainage. We also manage a wide variety of habitat types and have an ever-increasing desire to improve the ecological value of our developments. Our simple principle is to deliver effective, high-quality land management that sustains and adds value for the long-term benefit of the environment, the development, and its residents. The Grounds Maintenance Manager / Contract Manager will be responsible for developments throughout and between Swindon, Dorchester to Chichester. This is an ideal step up from an experienced Grounds Maintenance Operative / Supervisor looking to take a managerial position off the tools, or an experienced Contracts Manager with a keen eye on horticulture. Our sustainable approach to land management means we aim to improve biodiversity on open spaces in our care, working to enhance and create additional habitats whilst engaging residents in the journey via initiatives such as an Award-Winning Bee Friendly Campaign. We have enhanced and created 1000s of square metres of habitats. Duties and Responsibilities To oversee the management and sub-contracted maintenance of public open spaces on allocated developments to a high standard, which will include but is not limited to: Liaising with sub-contractors daily and ensuring conformity with their contract. Conducting regular development inspections and reporting on our bespoke inspection app (tablet based) ensuring quality and Health and Safety requirements are met. Building and maintaining strong relationships with your sub-contractors including educating and enhancing their skills. Producing monthly reports to the Operations Manager for your region. Inspecting playground equipment (training provided) and arranging necessary repairs. Liaising with residents and responding to their queries delivering excellent customer service. Follow best practice guidelines. Be self-motivated and identify opportunities for amenity and biodiversity improvements. Who We re Looking For: Hold a Degree in one of the following fields: Horticulture, Ecology, or Conservation; OR experience in a similar role; OR 3 years working at the operative / supervisory level of grounds maintenance. Ability to prioritise, problem solve and manage both short-term and long-term aspirations for a given development. A full, clean driving licence. Applicants must demonstrate a desire to manage the delivery of consistent high-quality grounds maintenance. Effective communication skills when liaising with residents and sub-contractors. Excellent organisational skills. A good understanding and use of IT. Ecological and Horticultural credentials or a keen interest would be desirable. What You Will Get: 25 days annual leave + bank holidays 10% Non-contributory pension scheme Death in service insurance and private medical cover Company car Laptop, iPad, and iPhone This position requires a satisfactory basic DBS check and driving licence check. If you ve previously thrived as a Grounds Maintenance Supervisor, Landscape Contracts Manager, Landscape Operations Manager, Soft-Landscaping Supervisor, Parks and Grounds Manager, Estates or Parks Manager, Green Space Manager, Green-Spaces Team Leader, Estates and Grounds Manager, Landscape and Grounds Manager, Environmental Services Manager, Environmental Operations Manager, Arboriculture or Ecology Officer, Grounds and Facilities Manager, Facilities Grounds Manager, Open Space Manager, Open Space and Landscape Manager, Contracts Manager or Assistant Contracts Manager or similar, then we want to hear from you.
Job Description: Role will be a hybrid model based partly working from home. Ideal candidate will live in the Brent, Ealing area with the requirement to visit approximately six properties under IHL management on a regular basis. Mileage paid for travel expenses, but a car driver is not essential as public transport can be used to visit properties. About us: Independent Housing UK Ltd: Registered charity who provide intensive housing management and tenancy support to vulnerable adults. Works closely with local authorities, relevant commissioners, and partners such as the NHS, Police etc Provides approximately 500 homes for vulnerable people. Offers vulnerable people the opportunity to rebuild their lives or have a better quality and an independent life. Operates successfully in a number of national locations. Key Responsibilities: To ensure that all housing management functions are delivered to an exceptionally high standard such as; voids and lettings paperwork and inspections are completed, ensuring that rent and service charge arrears are resolved, anti-social behaviour, safeguarding matters and other tenancy breaches are dealt with promptly and adhere to internal procedures, health and safety and fire checks are completed and logged, all other tasks to be completed in an efficient manner. To assist with facilitating property access for contractors as required. Carry out property move in/out inspections Completing Tenancy Outcome Stars for each client, ensuring quality personalised support is provided on a weekly basis. To ensure that properties are ready to let as soon as possible after they are void. Ensure that safeguarding and ASB, incidents, accidents and near misses are reported and responded to appropriately. To be a point of contact for, and promote positive relationships within local communities and with our partners. Collecting any documents from the tenant required for a Housing Benefit application or to resolve a suspension. Work alongside Maintenance and Compliance to ensure that all responsive repairs are completed, and that properties are maintained to a high standard. Ensure that any health and safety concerns are addressed immediately. To carry out housing management functions in line with contracts / SLA s / partnership agreements. To participate in stakeholder meetings providing feedback to teams and other managers as appropriate. To ensure that all paperwork relating to Housing Benefit claims is completed either at sign up, or at the earliest opportunity afterwards. To report to the Finance team any concerns with Housing Benefit claims. Provide all daily, weekly and monthly reports to the IHLUK management team via our internal Housing software, keeping all notes up to date on the CRM system. Prepare detailed court files in respect of tenancy breaches. General Able to work independently and have excellent time management and communication skills. Good problem solving and people skills. Generic How will the post holder know if they are performing? A number of performance targets will be planned and agreed regularly at supervision meetings with your Area Manager, and these will be monitored at regular 121s. Regular feedback will be provided, and there will be an opportunity to discuss any problems, personal and team matters and development issues. Generic requirements The post holder will be expected to comply with IHLUK policies and procedures at all times. These include, but are not limited to equality and diversity, confidentiality, data protection and health and safety. In order to do this job, the post holder will be trained and coached in IHLUK procedures and policies. They will be expected to familiarise themselves with the procedures and policies and to seek advice and guidance from the housing manager if required. The key tasks listed above are only an indication of the main tasks required to be performed. It is not an exhaustive list of duties and responsibilities and may be subject to amendment to take account of changing circumstances. Any changes will be discussed with the job holder. The post holder will remain co-operative and flexible in line with the needs of the post and IHLUK Note Basic DBS checks are required for roles where you will be working with or have lone contact with Vulnerable Adults CIH Qualification or minimum of 2 years property or person-centred support related experience preferable, candidates would also benefit from experience working with a trauma informed practice approach. In return for your commitment to the role, IHL offer- . Fixed hour 35 hour contract Monday to Friday . Pension scheme . A comprehensive training and induction program . Opportunities for progression within a rapidly growing company Birthday Leave! Job Types: Full-time, Permanent Benefits: Company pension Employee discount Experience: housing : 1 year (required) Willingness to travel: 75% (required) Work Location: Hybrid remote in London NW6 6BS Expected start date: 23/02/2026
Jan 26, 2026
Full time
Job Description: Role will be a hybrid model based partly working from home. Ideal candidate will live in the Brent, Ealing area with the requirement to visit approximately six properties under IHL management on a regular basis. Mileage paid for travel expenses, but a car driver is not essential as public transport can be used to visit properties. About us: Independent Housing UK Ltd: Registered charity who provide intensive housing management and tenancy support to vulnerable adults. Works closely with local authorities, relevant commissioners, and partners such as the NHS, Police etc Provides approximately 500 homes for vulnerable people. Offers vulnerable people the opportunity to rebuild their lives or have a better quality and an independent life. Operates successfully in a number of national locations. Key Responsibilities: To ensure that all housing management functions are delivered to an exceptionally high standard such as; voids and lettings paperwork and inspections are completed, ensuring that rent and service charge arrears are resolved, anti-social behaviour, safeguarding matters and other tenancy breaches are dealt with promptly and adhere to internal procedures, health and safety and fire checks are completed and logged, all other tasks to be completed in an efficient manner. To assist with facilitating property access for contractors as required. Carry out property move in/out inspections Completing Tenancy Outcome Stars for each client, ensuring quality personalised support is provided on a weekly basis. To ensure that properties are ready to let as soon as possible after they are void. Ensure that safeguarding and ASB, incidents, accidents and near misses are reported and responded to appropriately. To be a point of contact for, and promote positive relationships within local communities and with our partners. Collecting any documents from the tenant required for a Housing Benefit application or to resolve a suspension. Work alongside Maintenance and Compliance to ensure that all responsive repairs are completed, and that properties are maintained to a high standard. Ensure that any health and safety concerns are addressed immediately. To carry out housing management functions in line with contracts / SLA s / partnership agreements. To participate in stakeholder meetings providing feedback to teams and other managers as appropriate. To ensure that all paperwork relating to Housing Benefit claims is completed either at sign up, or at the earliest opportunity afterwards. To report to the Finance team any concerns with Housing Benefit claims. Provide all daily, weekly and monthly reports to the IHLUK management team via our internal Housing software, keeping all notes up to date on the CRM system. Prepare detailed court files in respect of tenancy breaches. General Able to work independently and have excellent time management and communication skills. Good problem solving and people skills. Generic How will the post holder know if they are performing? A number of performance targets will be planned and agreed regularly at supervision meetings with your Area Manager, and these will be monitored at regular 121s. Regular feedback will be provided, and there will be an opportunity to discuss any problems, personal and team matters and development issues. Generic requirements The post holder will be expected to comply with IHLUK policies and procedures at all times. These include, but are not limited to equality and diversity, confidentiality, data protection and health and safety. In order to do this job, the post holder will be trained and coached in IHLUK procedures and policies. They will be expected to familiarise themselves with the procedures and policies and to seek advice and guidance from the housing manager if required. The key tasks listed above are only an indication of the main tasks required to be performed. It is not an exhaustive list of duties and responsibilities and may be subject to amendment to take account of changing circumstances. Any changes will be discussed with the job holder. The post holder will remain co-operative and flexible in line with the needs of the post and IHLUK Note Basic DBS checks are required for roles where you will be working with or have lone contact with Vulnerable Adults CIH Qualification or minimum of 2 years property or person-centred support related experience preferable, candidates would also benefit from experience working with a trauma informed practice approach. In return for your commitment to the role, IHL offer- . Fixed hour 35 hour contract Monday to Friday . Pension scheme . A comprehensive training and induction program . Opportunities for progression within a rapidly growing company Birthday Leave! Job Types: Full-time, Permanent Benefits: Company pension Employee discount Experience: housing : 1 year (required) Willingness to travel: 75% (required) Work Location: Hybrid remote in London NW6 6BS Expected start date: 23/02/2026
Job Title: Quality Assurance / Production Supervisor Location : Poole, Dorset Salary: 35,000 per year Job Type: Permanent, Full time Working Hours: 40 hours per week, 8.00-17.00 Mon-Fri About Us: Vent Engineering is a leader in the design, manufacture, and installation of smoke ventilation control systems. About the role: We are seeking a hands-on, detail-driven Production & Quality Supervisor to lead a small team building life-safety control panels. Success in this role is measured by defect reduction, compliance with standards, on-time delivery, and developing team capability. Key Responsibilities: Production Supervision: Oversee daily production activities, ensuring safe working practices, quality output, and timely delivery within budget. Supervise and support a team of 3-6 technicians, assigning tasks and monitoring performance. Plan and coordinate workflow, quickly resolving production or quality issues. Ensure full compliance with health and safety regulations on the shop floor. Work closely with design, engineering, and project teams to ensure seamless transition from design to build. Quality Assurance: Enforce established quality control procedures, while suggesting and implementing improvements where needed. Perform electrical and mechanical inspections and functional testing of control panels. Maintain quality records to ensure traceability and compliance with industry standards. Investigate non-conformances, carry out root-cause analysis, and drive corrective and preventive actions. Deliver continuous improvement initiatives to reduce defects, raise compliance, and improve efficiency. Documentation & Compliance: Ensure all production and quality documentation is completed accurately, promptly, and in line with ISO 9001 standards. Support internal and external audits as required. Stay current with relevant BS EN and related regulatory changes. Ideal Candidate: Essential: Proven experience in electrical manufacturing or control panel production, ideally in life-safety or building services. Strong understanding of electrical and mechanical systems, with both supervisory oversight and hands-on testing capability. Excellent knowledge of quality assurance methodologies, including root-cause analysis and corrective action processes. Strong leadership, communication, and organisational skills. Ability to read and interpret technical drawings and wiring schematics. Proficiency in using testing and diagnostic equipment for control panels. Desirable: Level 3 engineering qualification or higher. Direct experience with ISO 9001 audits and compliance. Working knowledge of PLC control panels. What We Offer: Generous holiday allowance: 23 days plus bank holidays, increasing with service up to 30 days. Group Pension Scheme. Private Bupa health plan (company-funded after qualifying period). Up to 100% company-funded Development Programme to support your career progression. Opportunity to work with one of the UK's top four smoke ventilation specialists, active across industry working groups. A respected, stable employer with over 35 years' experience in life-safety systems. Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of; Quality Officer, Quality Team Leader, Quality Assurance Inspector, Quality Compliance Officer, Manufacturing Quality Control and Production Quality Assurance, Production Supervisor, Production Team Leader, Senior Production Operative, Electrical Manufacturing Operative may also be considered for this role.
Oct 09, 2025
Full time
Job Title: Quality Assurance / Production Supervisor Location : Poole, Dorset Salary: 35,000 per year Job Type: Permanent, Full time Working Hours: 40 hours per week, 8.00-17.00 Mon-Fri About Us: Vent Engineering is a leader in the design, manufacture, and installation of smoke ventilation control systems. About the role: We are seeking a hands-on, detail-driven Production & Quality Supervisor to lead a small team building life-safety control panels. Success in this role is measured by defect reduction, compliance with standards, on-time delivery, and developing team capability. Key Responsibilities: Production Supervision: Oversee daily production activities, ensuring safe working practices, quality output, and timely delivery within budget. Supervise and support a team of 3-6 technicians, assigning tasks and monitoring performance. Plan and coordinate workflow, quickly resolving production or quality issues. Ensure full compliance with health and safety regulations on the shop floor. Work closely with design, engineering, and project teams to ensure seamless transition from design to build. Quality Assurance: Enforce established quality control procedures, while suggesting and implementing improvements where needed. Perform electrical and mechanical inspections and functional testing of control panels. Maintain quality records to ensure traceability and compliance with industry standards. Investigate non-conformances, carry out root-cause analysis, and drive corrective and preventive actions. Deliver continuous improvement initiatives to reduce defects, raise compliance, and improve efficiency. Documentation & Compliance: Ensure all production and quality documentation is completed accurately, promptly, and in line with ISO 9001 standards. Support internal and external audits as required. Stay current with relevant BS EN and related regulatory changes. Ideal Candidate: Essential: Proven experience in electrical manufacturing or control panel production, ideally in life-safety or building services. Strong understanding of electrical and mechanical systems, with both supervisory oversight and hands-on testing capability. Excellent knowledge of quality assurance methodologies, including root-cause analysis and corrective action processes. Strong leadership, communication, and organisational skills. Ability to read and interpret technical drawings and wiring schematics. Proficiency in using testing and diagnostic equipment for control panels. Desirable: Level 3 engineering qualification or higher. Direct experience with ISO 9001 audits and compliance. Working knowledge of PLC control panels. What We Offer: Generous holiday allowance: 23 days plus bank holidays, increasing with service up to 30 days. Group Pension Scheme. Private Bupa health plan (company-funded after qualifying period). Up to 100% company-funded Development Programme to support your career progression. Opportunity to work with one of the UK's top four smoke ventilation specialists, active across industry working groups. A respected, stable employer with over 35 years' experience in life-safety systems. Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of; Quality Officer, Quality Team Leader, Quality Assurance Inspector, Quality Compliance Officer, Manufacturing Quality Control and Production Quality Assurance, Production Supervisor, Production Team Leader, Senior Production Operative, Electrical Manufacturing Operative may also be considered for this role.
You will be working for our client at their world class sporting venue in Huddersfield. We are seeking high calibre security operatives who will set the standard of a 5-star service to our client, staff, and attendees of the venue. Carlisle Events is a leading supplier of staffing solutions; and have been providing Stewarding, Security and Event Operations to some of the UK's premier entertainment and sporting venues for more than thirty years. We are seeking well-presented, articulate, reliable SIA licensed Security Personnel to work at a variety of events held at Huddersfield's Accu Stadium, home to Huddersfield Town A.F.C, Huddersfield Giants R.L.F.C and a variety of one-off events such as music concerts. At Carlisle, we concentrate on putting people first - our customers and our employees. This is your opportunity to join a company with great ambition and focus on doing things right. ROLE OVERVIEW: As part of our Events' team, you will play a key part in enhancing the customer experience for event days at our client's prestigious venue. Our event staff work hard providing a visible reminder that safety is our number one priority for visitors and staff, all whilst maintaining extremely high levels of customer service. Rate of Pay: £13.60ph - £13.85ph Location: Huddersfield HD1 6PG Hours: Varied Please be aware that this is not a full time role, colleagues have the flexibility to choose and book their own shifts, for either Football, Rugby or Ad-hoc events at the stadium - however - we are seeking candidates who can commit to working a minimum of 75% of fixtures at this venue. Football and rugby events take place evenings and weekends only. ROLE RESPONSIBILITIES: As an Event Security Officer, you will be helping in all manner of ways including, but not limited to: Provide general guidance to the public Conducting person and bag searching Supporting the stadium to adhere to its licensing conditions and safety certificate Directing spectators and monitoring crowds Responding to security or crowd management issues ROLE REQUIREMENTS - ESSENTIAL: Punctuality and reliability Excellent communication skills and an aptitude for working with the public A minimum of Door Supervisor-level SIA license A friendly, approachable, and professional manner ROLE REQUIREMENTS - DESIRABLE: You must hold a Level 2 qualification in Spectator Safety or be willing to work towards this qualification (funded). Previous experience in events security/stewarding or customer care Willing to travel to support some of our other event venue operations in Leeds, Burnley, Manchester and Liverpool. Football and rugby events take place evenings and weekends only. WHY CARLISLE EVENTS? Competitive Renumeration: As a Recognised Service Provider under the Living Wage Foundation, we lead the way in promoting ethical labour practices and paying staff real living wage rates. Clear Career Pathways: We encourage personal development and offer cross-contract progression opportunities as well as apprenticeships to help staff fulfil their career aspirations. In doing so, 58% of newly created salaried roles in 2024 have been filled by internal candidates. Reward & Recognition: We have several recognition schemes in place to reward outstanding work undertaken by staff members across the organisation. Not only do we host out own awards ceremony, but also put people forward for industry awards to help them get the recognition they deserve. We have excellent progression routes available, including Supervisory level roles, and similar roles at some of our other event venues, including M&S Bank Arena, Manchester Central, Exhibition Centre Liverpool, Accu Stadium, Transpennine Express, Turf Moor, Anfield and more
Oct 07, 2025
Full time
You will be working for our client at their world class sporting venue in Huddersfield. We are seeking high calibre security operatives who will set the standard of a 5-star service to our client, staff, and attendees of the venue. Carlisle Events is a leading supplier of staffing solutions; and have been providing Stewarding, Security and Event Operations to some of the UK's premier entertainment and sporting venues for more than thirty years. We are seeking well-presented, articulate, reliable SIA licensed Security Personnel to work at a variety of events held at Huddersfield's Accu Stadium, home to Huddersfield Town A.F.C, Huddersfield Giants R.L.F.C and a variety of one-off events such as music concerts. At Carlisle, we concentrate on putting people first - our customers and our employees. This is your opportunity to join a company with great ambition and focus on doing things right. ROLE OVERVIEW: As part of our Events' team, you will play a key part in enhancing the customer experience for event days at our client's prestigious venue. Our event staff work hard providing a visible reminder that safety is our number one priority for visitors and staff, all whilst maintaining extremely high levels of customer service. Rate of Pay: £13.60ph - £13.85ph Location: Huddersfield HD1 6PG Hours: Varied Please be aware that this is not a full time role, colleagues have the flexibility to choose and book their own shifts, for either Football, Rugby or Ad-hoc events at the stadium - however - we are seeking candidates who can commit to working a minimum of 75% of fixtures at this venue. Football and rugby events take place evenings and weekends only. ROLE RESPONSIBILITIES: As an Event Security Officer, you will be helping in all manner of ways including, but not limited to: Provide general guidance to the public Conducting person and bag searching Supporting the stadium to adhere to its licensing conditions and safety certificate Directing spectators and monitoring crowds Responding to security or crowd management issues ROLE REQUIREMENTS - ESSENTIAL: Punctuality and reliability Excellent communication skills and an aptitude for working with the public A minimum of Door Supervisor-level SIA license A friendly, approachable, and professional manner ROLE REQUIREMENTS - DESIRABLE: You must hold a Level 2 qualification in Spectator Safety or be willing to work towards this qualification (funded). Previous experience in events security/stewarding or customer care Willing to travel to support some of our other event venue operations in Leeds, Burnley, Manchester and Liverpool. Football and rugby events take place evenings and weekends only. WHY CARLISLE EVENTS? Competitive Renumeration: As a Recognised Service Provider under the Living Wage Foundation, we lead the way in promoting ethical labour practices and paying staff real living wage rates. Clear Career Pathways: We encourage personal development and offer cross-contract progression opportunities as well as apprenticeships to help staff fulfil their career aspirations. In doing so, 58% of newly created salaried roles in 2024 have been filled by internal candidates. Reward & Recognition: We have several recognition schemes in place to reward outstanding work undertaken by staff members across the organisation. Not only do we host out own awards ceremony, but also put people forward for industry awards to help them get the recognition they deserve. We have excellent progression routes available, including Supervisory level roles, and similar roles at some of our other event venues, including M&S Bank Arena, Manchester Central, Exhibition Centre Liverpool, Accu Stadium, Transpennine Express, Turf Moor, Anfield and more
Attendance Officer Location: Brighton And Hove, UK Salary: SCP7-11 Contract Type: Permanent Education Phases: Secondary Job Roles: Administration HR Data And Finance Working Patterns: Full-Time Application Deadline: Friday, 31st October 2025 Interview Date: TBC Visa Sponsorship Available: No Is a Shared Job: No About us Brighton Aldridge Community Academy (BACA) is a dynamic and forward-thinking secondary school offering a unique blend of academic excellence, vocational training, and personal development. Located in a state-of-the-art £30 million campus, BACA boasts cutting-edge facilities including specialist science labs, creative media suites, sports academies, and green, sustainable architecture. The academy has built strong partnerships with professional organisations such as Sussex Cricket and Latest TV, providing students with real-world experience in sport, media, and construction through its renowned academies. With a curriculum that nurtures resilience, creativity, teamwork, and entrepreneurship supported by initiatives like the BACA 100 enrichment programme. Students are well-prepared for future success. Rated Good by Ofsted, BACA is committed to high-quality education, career readiness, and strong community engagement, making it a standout choice for families in Brighton and beyond. Job description The heart of the role of Attendance Officer at Brighton Aldridge Community Academy can be found in these five key responsibilities: Supporting the senior leadership team and staff in implementing a vision for excellence by providing a level of service to all stakeholders based on high standards. Supporting the senior leadership team and colleagues in creating a climate hospitable to education in order that safety, a co-operative spirit and other foundations of fruitful interaction prevail. Cultivating leadership in others so that students and colleagues assume their parts in realising the school vision. Providing a level of service which enables teachers to teach and students to learn. Provide a high standard of administrative support to the Attendance Lead and Attendance Service. Benefits Join the Aldridge Education Family! Looking for a fulfilling career with great perks Here's why working for Aldridge Education is the right choice for you: Aldridge Benefits Scheme Enjoy exclusive offers and discounts tailored just for you! Cycle to Work Scheme Save money and stay fit with our bike-friendly benefits. Employee Assistance Programme Your well-being matters! Access free, confidential support whenever you need it. Flexible Working Opportunities Balance work and life with flexibility that suits you. Free On-Site Parking No more hunting for parking, we ve got your spot covered. Generous Annual Leave Start with a great holiday allowance, and it gets even better after 5 years! Pension Schemes Secure your future with access to the Teachers Pension Scheme or Local Government Pension Scheme. Refer a Friend Scheme Know someone who would love it here Earn rewards by bringing them on board! When you click apply you will be re-directed to our careers site where you can complete your application.
Oct 04, 2025
Full time
Attendance Officer Location: Brighton And Hove, UK Salary: SCP7-11 Contract Type: Permanent Education Phases: Secondary Job Roles: Administration HR Data And Finance Working Patterns: Full-Time Application Deadline: Friday, 31st October 2025 Interview Date: TBC Visa Sponsorship Available: No Is a Shared Job: No About us Brighton Aldridge Community Academy (BACA) is a dynamic and forward-thinking secondary school offering a unique blend of academic excellence, vocational training, and personal development. Located in a state-of-the-art £30 million campus, BACA boasts cutting-edge facilities including specialist science labs, creative media suites, sports academies, and green, sustainable architecture. The academy has built strong partnerships with professional organisations such as Sussex Cricket and Latest TV, providing students with real-world experience in sport, media, and construction through its renowned academies. With a curriculum that nurtures resilience, creativity, teamwork, and entrepreneurship supported by initiatives like the BACA 100 enrichment programme. Students are well-prepared for future success. Rated Good by Ofsted, BACA is committed to high-quality education, career readiness, and strong community engagement, making it a standout choice for families in Brighton and beyond. Job description The heart of the role of Attendance Officer at Brighton Aldridge Community Academy can be found in these five key responsibilities: Supporting the senior leadership team and staff in implementing a vision for excellence by providing a level of service to all stakeholders based on high standards. Supporting the senior leadership team and colleagues in creating a climate hospitable to education in order that safety, a co-operative spirit and other foundations of fruitful interaction prevail. Cultivating leadership in others so that students and colleagues assume their parts in realising the school vision. Providing a level of service which enables teachers to teach and students to learn. Provide a high standard of administrative support to the Attendance Lead and Attendance Service. Benefits Join the Aldridge Education Family! Looking for a fulfilling career with great perks Here's why working for Aldridge Education is the right choice for you: Aldridge Benefits Scheme Enjoy exclusive offers and discounts tailored just for you! Cycle to Work Scheme Save money and stay fit with our bike-friendly benefits. Employee Assistance Programme Your well-being matters! Access free, confidential support whenever you need it. Flexible Working Opportunities Balance work and life with flexibility that suits you. Free On-Site Parking No more hunting for parking, we ve got your spot covered. Generous Annual Leave Start with a great holiday allowance, and it gets even better after 5 years! Pension Schemes Secure your future with access to the Teachers Pension Scheme or Local Government Pension Scheme. Refer a Friend Scheme Know someone who would love it here Earn rewards by bringing them on board! When you click apply you will be re-directed to our careers site where you can complete your application.
