We're looking for a talented Project Administrator to join our team. Don't miss this opportunty to join a trusted regulatory consultancy in a varied role, where you will play a key part in delivering international projects from start to finish. Project Administrator Huddersfield HD1 £27,000 - £30,000 per year (pro rata) Monday to Friday, up to 30 hours a week (some overtime & weekend work required) Office-based (no remote working) Please note: you must be authorised to work in the UK At Woodley BioReg, we provide best-in-class regulatory, scientific, and quality consulting services to pharmaceutical, biopharmaceutical, healthcare, and medical device companies. Established in 2000, we operate from the UK and Italy, with partners in South Korea and the USA, making us a trusted name in the global healthcare industry. About the Role: As Project Administrator, you will track and administer customer projects from initial coordination through to completion. This is a stand-alone role reporting to the Office Manager and Managing Director within a small office team of around four to five colleagues. Please be aware that this is a fully office-based poistion in Huddersfield with no remote working. Key Responsibilities: Handle incoming calls and respond to customer queries promptly and professionally Complete all project administration tasks accurately Provide office and administrative support to external consultants and clients as necessary Liaise with all parties to ensure smooth scheduling and operational processes Communicate regularly with clients and internal team members on the progress of work to meet project timelines Carry out post- project calls to confirm customer satisfaction and to determine scope for any additional work Deliver exceptional customer service at every step of the customer journey The Ideal Candidate: Customer-focused telephone manner with the ability to handle difficult situations professionally Strong administrative skills and excellent attention to detail Ability to work under pressure with pace, accuracy, and organisation Confidence in multitasking while remaining calm and solution-focused Strong problem-solving skills Positive, self-motivated attitude Good computer literacy and ability to use IT systems that support the role Skills and Experience: Essential: Experience in a project administration or coordination role Proven ability to manage projects to deadlines Experience using MS Office, MS Project, and Base Camp Desirable: Bachelor s degree in Life Sciences, Business Management, Communications, or similar Project management qualification such as PRINCE Experience working with external consultants or clients Why Join Us: Flexible working hours up to 30 hours per week Competitive salary with a Company Bonus Scheme Private Healthcare Scheme for you and your family Life Insurance for financial security Company Pension Scheme for your future Opportunities for career development and global networking How to apply for the role: If you have the skills and experience required for this position, click apply today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Project Coordinator, Project Support Administrator, PMO Administrator, Programme Administrator, Delivery Coordinator, Office Administrator, Project Assistant, Client Services Administrator, Operations Administrator, Project Support Officer
Jun 30, 2026
Full time
We're looking for a talented Project Administrator to join our team. Don't miss this opportunty to join a trusted regulatory consultancy in a varied role, where you will play a key part in delivering international projects from start to finish. Project Administrator Huddersfield HD1 £27,000 - £30,000 per year (pro rata) Monday to Friday, up to 30 hours a week (some overtime & weekend work required) Office-based (no remote working) Please note: you must be authorised to work in the UK At Woodley BioReg, we provide best-in-class regulatory, scientific, and quality consulting services to pharmaceutical, biopharmaceutical, healthcare, and medical device companies. Established in 2000, we operate from the UK and Italy, with partners in South Korea and the USA, making us a trusted name in the global healthcare industry. About the Role: As Project Administrator, you will track and administer customer projects from initial coordination through to completion. This is a stand-alone role reporting to the Office Manager and Managing Director within a small office team of around four to five colleagues. Please be aware that this is a fully office-based poistion in Huddersfield with no remote working. Key Responsibilities: Handle incoming calls and respond to customer queries promptly and professionally Complete all project administration tasks accurately Provide office and administrative support to external consultants and clients as necessary Liaise with all parties to ensure smooth scheduling and operational processes Communicate regularly with clients and internal team members on the progress of work to meet project timelines Carry out post- project calls to confirm customer satisfaction and to determine scope for any additional work Deliver exceptional customer service at every step of the customer journey The Ideal Candidate: Customer-focused telephone manner with the ability to handle difficult situations professionally Strong administrative skills and excellent attention to detail Ability to work under pressure with pace, accuracy, and organisation Confidence in multitasking while remaining calm and solution-focused Strong problem-solving skills Positive, self-motivated attitude Good computer literacy and ability to use IT systems that support the role Skills and Experience: Essential: Experience in a project administration or coordination role Proven ability to manage projects to deadlines Experience using MS Office, MS Project, and Base Camp Desirable: Bachelor s degree in Life Sciences, Business Management, Communications, or similar Project management qualification such as PRINCE Experience working with external consultants or clients Why Join Us: Flexible working hours up to 30 hours per week Competitive salary with a Company Bonus Scheme Private Healthcare Scheme for you and your family Life Insurance for financial security Company Pension Scheme for your future Opportunities for career development and global networking How to apply for the role: If you have the skills and experience required for this position, click apply today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Project Coordinator, Project Support Administrator, PMO Administrator, Programme Administrator, Delivery Coordinator, Office Administrator, Project Assistant, Client Services Administrator, Operations Administrator, Project Support Officer
Job specification for the position of : Cyber Security Analyst Reporting to : IT Governance and Security Manager OFFICE BASED IN WATFORD - FIVE DAYS PER WEEK - NON-NEGOTIABLE Must have a British passport or ILR (Indefinite leave to remain) - no sponsorship available Purpose of the role : The cyber security analyst is responsible for the day-to-day tasks which protect the business from cyber threats and attacks. Based in Watford, at head office, this role gives an opportunity to contribute to cyber response and to identify cyber risks, helping IT to protect the company's systems. Role overview : working closely with the IT governance and security manager, contributing to cyber strategy administering IT security systems identifying, mitigating and escalating IT security incidents identifying deviations from IT security standards analysing logs and reporting relevant information reporting trends and threats in e-mail and web traffic, as appropriate analysing security information and producing relevant reports administering and evaluating cyber security questionnaires co-ordinating and scheduling penetration tests managing third-party forensic investigations completing cyber security posture-reporting supporting excellent cyber security design, with the ability to contribute to good cyber security practices In detail, the role will involve : log-analysing security posture-monitoring Trellix antivirus-reporting and some EPO management tasks secure physical and electronic destruction of sensitive data helping the business to protect sensitive information (e.g. encrypting data) educating and awareness through spam-testing; supporting the training teams with e-learning monitoring public and third-party feeds for emerging cyber trends performing cyber risk assessments co-ordinating cyber security incidents defining cyber policies and cyber standards assessing third-party suppliers' cyber standards keeping abreast of current and emerging threats Skills required : understanding log management (at an analysis level only): Microsoft Windows and AD log structure network system log, e.g. Cisco and Checkpoint Office 365 and Defender security knowledge of Splunk the SIEM platform understanding of systems and integrity: Netwrix security solutions administration, including AD Auditor and Change Tracker Trellix and SkyHigh reporting and management, including Trellix antivirus-reporting and DLP using EPO operational security and incident management: experience of cyber security quickly analysing data and making decisions on security threats Salary and benefits : competitive salary 25 days' paid holiday (plus bank holidays) pro rata; head-office bonus scheme; free shares (after 18 months with the company); private medical insurance; contributory pension scheme Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Jun 29, 2026
Full time
Job specification for the position of : Cyber Security Analyst Reporting to : IT Governance and Security Manager OFFICE BASED IN WATFORD - FIVE DAYS PER WEEK - NON-NEGOTIABLE Must have a British passport or ILR (Indefinite leave to remain) - no sponsorship available Purpose of the role : The cyber security analyst is responsible for the day-to-day tasks which protect the business from cyber threats and attacks. Based in Watford, at head office, this role gives an opportunity to contribute to cyber response and to identify cyber risks, helping IT to protect the company's systems. Role overview : working closely with the IT governance and security manager, contributing to cyber strategy administering IT security systems identifying, mitigating and escalating IT security incidents identifying deviations from IT security standards analysing logs and reporting relevant information reporting trends and threats in e-mail and web traffic, as appropriate analysing security information and producing relevant reports administering and evaluating cyber security questionnaires co-ordinating and scheduling penetration tests managing third-party forensic investigations completing cyber security posture-reporting supporting excellent cyber security design, with the ability to contribute to good cyber security practices In detail, the role will involve : log-analysing security posture-monitoring Trellix antivirus-reporting and some EPO management tasks secure physical and electronic destruction of sensitive data helping the business to protect sensitive information (e.g. encrypting data) educating and awareness through spam-testing; supporting the training teams with e-learning monitoring public and third-party feeds for emerging cyber trends performing cyber risk assessments co-ordinating cyber security incidents defining cyber policies and cyber standards assessing third-party suppliers' cyber standards keeping abreast of current and emerging threats Skills required : understanding log management (at an analysis level only): Microsoft Windows and AD log structure network system log, e.g. Cisco and Checkpoint Office 365 and Defender security knowledge of Splunk the SIEM platform understanding of systems and integrity: Netwrix security solutions administration, including AD Auditor and Change Tracker Trellix and SkyHigh reporting and management, including Trellix antivirus-reporting and DLP using EPO operational security and incident management: experience of cyber security quickly analysing data and making decisions on security threats Salary and benefits : competitive salary 25 days' paid holiday (plus bank holidays) pro rata; head-office bonus scheme; free shares (after 18 months with the company); private medical insurance; contributory pension scheme Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Location: Hybrid - Homeworking with travel to client sites Employment Type: Full-time, Permanent Role Purpose: The Senior Finance Consultant is responsible for leading the design, configuration, and delivery of Microsoft Dynamics 365 Finance & Operations finance solutions for clients. This role combines strong functional expertise with consulting capability, helping organisations transform finance processes through scalable and best-practice ERP solutions. The successful candidate will play a key role in discovery workshops, solution design, stakeholder engagement, testing, training, and go-live support across enterprise transformation programmes. Key Responsibilities Functional Delivery & Solution Design Lead finance-focused discovery workshops and business process analysis sessions Design and configure Dynamics 365 Finance solutions aligned to client requirements and best practices Provide expertise across General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Cash & Bank, Budgeting, Intercompany, Tax, and Financial Reporting Produce high-quality Functional Design Documents and process flows Support end-to-end requirements traceability from discovery through deployment Advise clients on standard functionality, process optimisation, and solution adoption. Stakeholder Engagement Build trusted relationships with finance stakeholders and project sponsors Facilitate workshops, demonstrations, and playback sessions Support change management and user adoption activities Communicate clearly with technical teams, project managers, and leadership stakeholders. Testing, Training & Go-Live Support SIT, UAT, regression testing, and defect resolution Prepare training materials and deliver user training sessions Support cutover planning and go-live readiness activities Provide hypercare and post-go-live support. Best Practice & Continuous Improvement Promote standardisation and best-practice ERP delivery approaches Support internal capability development and mentoring of junior consultants Contribute to reusable assets, templates, and delivery methodologies. Requirements & Experience Essential: Finance & ERP Expertise 5+ years of experience delivering ERP finance solutions, ideally within Dynamics 365 Finance & Operations Strong finance process knowledge across Record to Report, Procure to Pay, and Order to Cash Experience configuring Dynamics 365 Finance modules Strong understanding of financial controls, compliance, and reporting. Consulting & Delivery Skills Experience working within ERP implementation programmes Strong workshop facilitation and requirements gathering capability Ability to translate business requirements into scalable functional solutions Experience supporting testing, training, and deployment activities. Communication & Stakeholder Skills Excellent communication and presentation skills Strong stakeholder engagement capability Ability to influence and guide client decision-making Collaborative and team-oriented mindset. Tools & Technology Experience with Azure DevOps, Lifecycle Services (LCS), and Microsoft collaboration tools Strong documentation and process mapping capability. Desirable: Microsoft Dynamics 365 Finance certifications Consultancy or professional services experience Experience with global or multi-entity implementations Knowledge of Power Platform and reporting solutions. Benefits: Work-Life Balance first - Enjoy 25 days of annual leave, plus 4 additional Work-Life Balance Days. Comprehensive Health Coverage - Access to Private Medical Insurance including a Cash Plan offering discounts on other health, dental and ophthalmic treatments. Financial peace of mind - Our Group Life Assurance provides added security for your future. If you are looking for your next permanent position, please contact me on my mobile
Jun 26, 2026
Full time
Location: Hybrid - Homeworking with travel to client sites Employment Type: Full-time, Permanent Role Purpose: The Senior Finance Consultant is responsible for leading the design, configuration, and delivery of Microsoft Dynamics 365 Finance & Operations finance solutions for clients. This role combines strong functional expertise with consulting capability, helping organisations transform finance processes through scalable and best-practice ERP solutions. The successful candidate will play a key role in discovery workshops, solution design, stakeholder engagement, testing, training, and go-live support across enterprise transformation programmes. Key Responsibilities Functional Delivery & Solution Design Lead finance-focused discovery workshops and business process analysis sessions Design and configure Dynamics 365 Finance solutions aligned to client requirements and best practices Provide expertise across General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Cash & Bank, Budgeting, Intercompany, Tax, and Financial Reporting Produce high-quality Functional Design Documents and process flows Support end-to-end requirements traceability from discovery through deployment Advise clients on standard functionality, process optimisation, and solution adoption. Stakeholder Engagement Build trusted relationships with finance stakeholders and project sponsors Facilitate workshops, demonstrations, and playback sessions Support change management and user adoption activities Communicate clearly with technical teams, project managers, and leadership stakeholders. Testing, Training & Go-Live Support SIT, UAT, regression testing, and defect resolution Prepare training materials and deliver user training sessions Support cutover planning and go-live readiness activities Provide hypercare and post-go-live support. Best Practice & Continuous Improvement Promote standardisation and best-practice ERP delivery approaches Support internal capability development and mentoring of junior consultants Contribute to reusable assets, templates, and delivery methodologies. Requirements & Experience Essential: Finance & ERP Expertise 5+ years of experience delivering ERP finance solutions, ideally within Dynamics 365 Finance & Operations Strong finance process knowledge across Record to Report, Procure to Pay, and Order to Cash Experience configuring Dynamics 365 Finance modules Strong understanding of financial controls, compliance, and reporting. Consulting & Delivery Skills Experience working within ERP implementation programmes Strong workshop facilitation and requirements gathering capability Ability to translate business requirements into scalable functional solutions Experience supporting testing, training, and deployment activities. Communication & Stakeholder Skills Excellent communication and presentation skills Strong stakeholder engagement capability Ability to influence and guide client decision-making Collaborative and team-oriented mindset. Tools & Technology Experience with Azure DevOps, Lifecycle Services (LCS), and Microsoft collaboration tools Strong documentation and process mapping capability. Desirable: Microsoft Dynamics 365 Finance certifications Consultancy or professional services experience Experience with global or multi-entity implementations Knowledge of Power Platform and reporting solutions. Benefits: Work-Life Balance first - Enjoy 25 days of annual leave, plus 4 additional Work-Life Balance Days. Comprehensive Health Coverage - Access to Private Medical Insurance including a Cash Plan offering discounts on other health, dental and ophthalmic treatments. Financial peace of mind - Our Group Life Assurance provides added security for your future. If you are looking for your next permanent position, please contact me on my mobile
Project Manager - Construction Consultancy London An ambitious and growing construction consultancy is seeking a Project Manager to join its London team. This is an excellent opportunity for an established Project Manager looking to take on greater responsibility, work closely with senior leadership, and play an active role in the growth of a thriving business. The successful candidate will deliver a variety of commercial property projects across London, managing schemes from inception through to completion. Current workloads are focused on office refurbishment and fit-out projects, with opportunities to gain exposure to other sectors as the consultancy continues to expand. The Opportunity Working directly with clients, consultants and contractors, you will be responsible for driving projects forward, managing programmes, coordinating stakeholders and ensuring successful project delivery. Projects typically include: Commercial office refurbishments Workplace fit-outs Building remodelling and upgrade schemes Select new-build developments About You Around 4+ years' experience in Project Management within the construction or property sector Experience delivering commercial projects, particularly within office environments Confident managing multiple stakeholders and client relationships Organised, commercially aware and capable of taking ownership of projects Keen to develop your career within a growing consultancy environment What's on Offer? Competitive salary based on experience Private medical insurance Company pension scheme Life assurance Payment of professional memberships 25 days annual leave plus bank holidays Flexible and hybrid working arrangements This role would suit someone who enjoys being part of a close-knit team where they can have a visible impact, contribute ideas, and help shape the future growth of the business whilst working on high-quality projects across London. For a confidential discussion, contact Andreea Hudson at Aldwych Consulting. Aldwych Consulting values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Jun 25, 2026
Full time
Project Manager - Construction Consultancy London An ambitious and growing construction consultancy is seeking a Project Manager to join its London team. This is an excellent opportunity for an established Project Manager looking to take on greater responsibility, work closely with senior leadership, and play an active role in the growth of a thriving business. The successful candidate will deliver a variety of commercial property projects across London, managing schemes from inception through to completion. Current workloads are focused on office refurbishment and fit-out projects, with opportunities to gain exposure to other sectors as the consultancy continues to expand. The Opportunity Working directly with clients, consultants and contractors, you will be responsible for driving projects forward, managing programmes, coordinating stakeholders and ensuring successful project delivery. Projects typically include: Commercial office refurbishments Workplace fit-outs Building remodelling and upgrade schemes Select new-build developments About You Around 4+ years' experience in Project Management within the construction or property sector Experience delivering commercial projects, particularly within office environments Confident managing multiple stakeholders and client relationships Organised, commercially aware and capable of taking ownership of projects Keen to develop your career within a growing consultancy environment What's on Offer? Competitive salary based on experience Private medical insurance Company pension scheme Life assurance Payment of professional memberships 25 days annual leave plus bank holidays Flexible and hybrid working arrangements This role would suit someone who enjoys being part of a close-knit team where they can have a visible impact, contribute ideas, and help shape the future growth of the business whilst working on high-quality projects across London. For a confidential discussion, contact Andreea Hudson at Aldwych Consulting. Aldwych Consulting values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Analytical Consultant to join our growing team. Day to Day You'll Be: You will participate in projects with data scientists & solutions consultants on analytic client engagements involving descriptive, predictive, and prescriptive analysis through the consumer lending portfolio lifecycle, leveraging a variety of techniques (e.g., segmentation, logistic regression, etc). You will deliver analytic insights and recommendations in succinct and compelling presentations for internal and external customers. You will design and write programs for data extraction, segmentation and statistical analysis on large population datasets using languages such as R, Python, and Spark. You will foster a high-performance culture and cultivate an environment that promotes excellence and reflects the TransUnion brand. Essential Skills & Experience: Bachelor's degree in mathematics, statistics, applied mathematics, financial mathematics, engineering, operations research, or another highly quantitative or scientific field, a consistent track record of academic excellence. Professional experience performing analytic work in industries served by TransUnion, such as financial services, insurance, and telecommunication. Experience and demonstrated success in client-facing roles. Strong analytical, critical thinking, and creative problem-solving skills. Advanced programming skills; proficiency with a statistical language such as R or Python; high level of familiarity with Microsoft Office tools. Versatile interpersonal and communication style with the ability to effectively communicate at multiple levels within and outside the organization; ability to work in a collaborative, fast-paced environment. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Consultant, Analytics Consulting
Jun 24, 2026
Full time
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Analytical Consultant to join our growing team. Day to Day You'll Be: You will participate in projects with data scientists & solutions consultants on analytic client engagements involving descriptive, predictive, and prescriptive analysis through the consumer lending portfolio lifecycle, leveraging a variety of techniques (e.g., segmentation, logistic regression, etc). You will deliver analytic insights and recommendations in succinct and compelling presentations for internal and external customers. You will design and write programs for data extraction, segmentation and statistical analysis on large population datasets using languages such as R, Python, and Spark. You will foster a high-performance culture and cultivate an environment that promotes excellence and reflects the TransUnion brand. Essential Skills & Experience: Bachelor's degree in mathematics, statistics, applied mathematics, financial mathematics, engineering, operations research, or another highly quantitative or scientific field, a consistent track record of academic excellence. Professional experience performing analytic work in industries served by TransUnion, such as financial services, insurance, and telecommunication. Experience and demonstrated success in client-facing roles. Strong analytical, critical thinking, and creative problem-solving skills. Advanced programming skills; proficiency with a statistical language such as R or Python; high level of familiarity with Microsoft Office tools. Versatile interpersonal and communication style with the ability to effectively communicate at multiple levels within and outside the organization; ability to work in a collaborative, fast-paced environment. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Consultant, Analytics Consulting
The Fisher Investments Institutional Group (FIIG) serves a global client base of diverse investors, including corporate, public and multi-employer pension funds, foundations and endowments, insurance and financial institutions, and governments. FI currently manages $27B AUM with Responsible Investments/ESG/SRI guidelines (Environmental, Social, Governance/Socially Responsible Investing) for clients around the globe. The Opportunity: As the Responsible Investments (RI) Program Manager, you will lead the lifecycle of FIIG's RI-related investment offerings which today include a diverse set of ESG/Sustainable/Impact/Paris-aligned/SRI branded strategies. Such leadership includes roadmap & product strategy development, competitor research, product design & enhancement, and external positioning. You will collaborate with multiple FIIG teams (New Strategy Development, Engagement, Sales/RFP, Marketing & Content) and firm groups (Portfolio Management Group, Legal Compliance Department, etc). You will understand global ESG investment trends & regulations to ensure the firm's institutional ESG offerings are best positioned to meet current and future client demands. The Day-to-Day: Support and develop ESG-product strategy, roadmap and business cases with firm stakeholders Conduct market and competitor analysis for equity/fixed ESG-product design and enhancement Create external product positioning, value-propositions, and key answers for FI's ESG & Investment process Support the Responsible Investments team in day-to-day client/prospect requests and act as an internal ESG expert supporting training Maintain expertise in shifting ESG regulatory trends, industry standards, and best practices Monitor market developments from external organizations, third party reporting frameworks (e.g. PRI), ESG labels to understand evolving markets standards and client preferences Your Qualifications: 5+ years' experience in the financial services sector with at least 3 years in ESG-product development, investment management, or manager research at an asset management/investment consulting firm Strong understanding of global equity markets, institutional investors, portfolio management techniques with experience communicating complex investment concepts Proven knowledge of ESG-related investor & regulatory trends in the EU (e.g. SFDR), UK and US Passionate about both Responsible Investments & asset management Experience using tools from services such as FactSet, Morningstar, and ESG data providers Why Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians. It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees $10,000 fertility, hormonal health and family-forming benefit A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions Gym subsidy of up to £50 per month Employee Assistance Program and other emotional wellbeing services A collaborative working environment that practises ongoing training, educational support and employee appreciation events This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency. FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER
Jun 21, 2026
Full time
The Fisher Investments Institutional Group (FIIG) serves a global client base of diverse investors, including corporate, public and multi-employer pension funds, foundations and endowments, insurance and financial institutions, and governments. FI currently manages $27B AUM with Responsible Investments/ESG/SRI guidelines (Environmental, Social, Governance/Socially Responsible Investing) for clients around the globe. The Opportunity: As the Responsible Investments (RI) Program Manager, you will lead the lifecycle of FIIG's RI-related investment offerings which today include a diverse set of ESG/Sustainable/Impact/Paris-aligned/SRI branded strategies. Such leadership includes roadmap & product strategy development, competitor research, product design & enhancement, and external positioning. You will collaborate with multiple FIIG teams (New Strategy Development, Engagement, Sales/RFP, Marketing & Content) and firm groups (Portfolio Management Group, Legal Compliance Department, etc). You will understand global ESG investment trends & regulations to ensure the firm's institutional ESG offerings are best positioned to meet current and future client demands. The Day-to-Day: Support and develop ESG-product strategy, roadmap and business cases with firm stakeholders Conduct market and competitor analysis for equity/fixed ESG-product design and enhancement Create external product positioning, value-propositions, and key answers for FI's ESG & Investment process Support the Responsible Investments team in day-to-day client/prospect requests and act as an internal ESG expert supporting training Maintain expertise in shifting ESG regulatory trends, industry standards, and best practices Monitor market developments from external organizations, third party reporting frameworks (e.g. PRI), ESG labels to understand evolving markets standards and client preferences Your Qualifications: 5+ years' experience in the financial services sector with at least 3 years in ESG-product development, investment management, or manager research at an asset management/investment consulting firm Strong understanding of global equity markets, institutional investors, portfolio management techniques with experience communicating complex investment concepts Proven knowledge of ESG-related investor & regulatory trends in the EU (e.g. SFDR), UK and US Passionate about both Responsible Investments & asset management Experience using tools from services such as FactSet, Morningstar, and ESG data providers Why Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians. It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees $10,000 fertility, hormonal health and family-forming benefit A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions Gym subsidy of up to £50 per month Employee Assistance Program and other emotional wellbeing services A collaborative working environment that practises ongoing training, educational support and employee appreciation events This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency. FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER
Are you ready to make your mark in legal tech on a global stage? We re looking for a self-starter with the confidence and initiative to make things happen, while also being an excellent collaborator across time zones and cultures. In this role, you ll partner with colleagues around the world building strong relationships and working seamlessly with global teams to deliver impactful marketing initiatives that drive growth. This is your chance to shape brand presence and drive real growth across the UK, ANZ, and North America. The Role at a Glance: Marketing Manager - UK and Global Partner Channels London, Hybrid £60,000 - £65,000 DOE Plus Great Benefits & Perks Reporting to: Global Marketing Leader Permanent - Full Time Company: Comprehensive legal business management platform for midsize law firms. Pedigree: Fast growing, dynamic SaaS business with a global customer base and team. Values: Walk in our Customers' Shoes. One Team, Our Community. Step Up & Take IT On. Do it Right. Dare to be Different. Your Background / Skills: B2B Marketing Experience. Channel/Partner Marketing. End-to-End Campaign Management. Events, Content Marketing, Tech / Software / SaaS Marketing. We re Actionstep. Hey! Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base and team. Originally headquartered in Auckland, New Zealand, with team members in the United Kingdom, United States, Canada and Australia, we are dedicated to helping thousands of lawyers worldwide run highly successful legal practices. We are committed to innovation and excellence, and are seeking an Accounts Receivable Specialist to join our team. Where you fit in: We re looking for a results-driven Marketing Manager to lead UK marketing and boost partner-sourced revenue across the UK, ANZ, and North America. This role calls for an entrepreneurial self-starter who takes ownership, works autonomously, and spots opportunities to grow brand presence and deliver measurable results. You ll track and report on goals, KPIs, and ROI to ensure marketing activity aligns with business priorities. The role is split 50/50 between UK and global partner marketing. Locally, you ll drive all UK activity - events, sponsorships, media, and content - working closely with Actionstep s UK team to deliver a growth-focused, multi-channel marketing plan that builds pipeline and strengthens brand position. What a Typical Day Might Look Like: UK Marketing Leadership (50%) • Plan, manage, and execute the annual UK marketing strategy, ensuring alignment to commercial goals and overall global marketing strategy. • Proactively identify and capitalise on new opportunities to position Actionstep as a market leader in the UK legal tech space. • Lead all UK events, sponsorships, roundtables, and industry engagements. • Build and manage relationships with UK media outlets, journalists, and key industry influencers. • Develop and execute content publishing arrangements with legal publications, industry bodies, law societies, and legal tech associations. • Work closely with UK leadership to align marketing activities with sales priorities and business objectives. • Align global brand positioning, tailoring existing assets and resources to ensure market relevance. • Track, measure, and report on campaign performance, providing data-driven recommendations to optimise results. Global Partner Channel Marketing (50%) • Collaborate with partnerships and product teams to design and deliver high-impact joint marketing campaigns with consulting, referral, and integration partners. • Create campaigns to drive adoption of strategic technology integrations across the UK, ANZ, and North America. • Maximise partner marketing budget judiciously to support joint events and thought leadership initiatives that deliver clear ROI. • Ensure partner marketing efforts align with revenue share agreements and contribute to pipeline growth and closed-won deals. • Work closely with sales, partner, and product teams to craft compelling partner value propositions and go-to-market materials. About You: • 5+ years in a B2B marketing role, ideally within technology/SaaS. • Knowledge, interest or ideally experience in the legal sector. • Proven track record managing both local and international marketing initiatives. • Entrepreneurial mindset - comfortable working independently, making decisions, and owning results. • Strong presence and gravitas - able to engage confidently with senior stakeholders, partners, and media. • Experience delivering impactful events, sponsorships, and media relations campaigns. • Partner channel marketing and co-branded campaign execution experience. • Strong copywriting, content creation, and storytelling skills. • Commercially minded with an analytical approach to measuring ROI. What we offer in return: • Flexible working • Unlimited leave • Competitive salary • Pension contributions • Private medical, dental and life insurance (coming soon) • Socials, lunches and team-building events • Relaxed and friendly team who genuinely care about and trust one another • Fantastic training and development opportunities If you re ready to take ownership, drive results, and leave your mark in a fast-growing global SaaS business, we d love to hear from you. This is more than just a marketing role - it s a chance to shape how a pioneering legal tech brand is seen and experienced worldwide. Step up, bring your energy, and help us define the future of legal practice management. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Oct 07, 2025
Full time
Are you ready to make your mark in legal tech on a global stage? We re looking for a self-starter with the confidence and initiative to make things happen, while also being an excellent collaborator across time zones and cultures. In this role, you ll partner with colleagues around the world building strong relationships and working seamlessly with global teams to deliver impactful marketing initiatives that drive growth. This is your chance to shape brand presence and drive real growth across the UK, ANZ, and North America. The Role at a Glance: Marketing Manager - UK and Global Partner Channels London, Hybrid £60,000 - £65,000 DOE Plus Great Benefits & Perks Reporting to: Global Marketing Leader Permanent - Full Time Company: Comprehensive legal business management platform for midsize law firms. Pedigree: Fast growing, dynamic SaaS business with a global customer base and team. Values: Walk in our Customers' Shoes. One Team, Our Community. Step Up & Take IT On. Do it Right. Dare to be Different. Your Background / Skills: B2B Marketing Experience. Channel/Partner Marketing. End-to-End Campaign Management. Events, Content Marketing, Tech / Software / SaaS Marketing. We re Actionstep. Hey! Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base and team. Originally headquartered in Auckland, New Zealand, with team members in the United Kingdom, United States, Canada and Australia, we are dedicated to helping thousands of lawyers worldwide run highly successful legal practices. We are committed to innovation and excellence, and are seeking an Accounts Receivable Specialist to join our team. Where you fit in: We re looking for a results-driven Marketing Manager to lead UK marketing and boost partner-sourced revenue across the UK, ANZ, and North America. This role calls for an entrepreneurial self-starter who takes ownership, works autonomously, and spots opportunities to grow brand presence and deliver measurable results. You ll track and report on goals, KPIs, and ROI to ensure marketing activity aligns with business priorities. The role is split 50/50 between UK and global partner marketing. Locally, you ll drive all UK activity - events, sponsorships, media, and content - working closely with Actionstep s UK team to deliver a growth-focused, multi-channel marketing plan that builds pipeline and strengthens brand position. What a Typical Day Might Look Like: UK Marketing Leadership (50%) • Plan, manage, and execute the annual UK marketing strategy, ensuring alignment to commercial goals and overall global marketing strategy. • Proactively identify and capitalise on new opportunities to position Actionstep as a market leader in the UK legal tech space. • Lead all UK events, sponsorships, roundtables, and industry engagements. • Build and manage relationships with UK media outlets, journalists, and key industry influencers. • Develop and execute content publishing arrangements with legal publications, industry bodies, law societies, and legal tech associations. • Work closely with UK leadership to align marketing activities with sales priorities and business objectives. • Align global brand positioning, tailoring existing assets and resources to ensure market relevance. • Track, measure, and report on campaign performance, providing data-driven recommendations to optimise results. Global Partner Channel Marketing (50%) • Collaborate with partnerships and product teams to design and deliver high-impact joint marketing campaigns with consulting, referral, and integration partners. • Create campaigns to drive adoption of strategic technology integrations across the UK, ANZ, and North America. • Maximise partner marketing budget judiciously to support joint events and thought leadership initiatives that deliver clear ROI. • Ensure partner marketing efforts align with revenue share agreements and contribute to pipeline growth and closed-won deals. • Work closely with sales, partner, and product teams to craft compelling partner value propositions and go-to-market materials. About You: • 5+ years in a B2B marketing role, ideally within technology/SaaS. • Knowledge, interest or ideally experience in the legal sector. • Proven track record managing both local and international marketing initiatives. • Entrepreneurial mindset - comfortable working independently, making decisions, and owning results. • Strong presence and gravitas - able to engage confidently with senior stakeholders, partners, and media. • Experience delivering impactful events, sponsorships, and media relations campaigns. • Partner channel marketing and co-branded campaign execution experience. • Strong copywriting, content creation, and storytelling skills. • Commercially minded with an analytical approach to measuring ROI. What we offer in return: • Flexible working • Unlimited leave • Competitive salary • Pension contributions • Private medical, dental and life insurance (coming soon) • Socials, lunches and team-building events • Relaxed and friendly team who genuinely care about and trust one another • Fantastic training and development opportunities If you re ready to take ownership, drive results, and leave your mark in a fast-growing global SaaS business, we d love to hear from you. This is more than just a marketing role - it s a chance to shape how a pioneering legal tech brand is seen and experienced worldwide. Step up, bring your energy, and help us define the future of legal practice management. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
IT Account and Service Delivery Manager - Hybrid/UK - £40K-£55K - permanent role OCS Consulting plc is a leading IT Consultancy with offices in UK and Europe (Netherlands, Belgium and Switzerland) and is looking to recruit a permanent IT Account and Service Delivery Manager . We deliver a range of services from IT Consultancy, Software Project Development and Application Support Services for our corporate Clients covering Insurance, Retail, FMCG, Automotive, Logistics & Leasing, Publishing and Charity domains (including UN organisations). As an employee-owned company (Employee Ownership Trust), after a qualifying period, the successful IT Account and Service Delivery Manager will be able to contribute to the company's future vision and share in the profits. The IT Account and Service Delivery Manager role is hybrid and will involve working in one of our UK offices (Horsham and/or Borehamwood), as well as travelling to our clients sites which are UK and European based, a minimum of 3 days per week. Key Requirements include: 2+ years Management experience, particularly managing application development teams or working closely with client accounts Deep understanding of IT services and relevant technologies Account Management experience Experience of both managing and delivering services to Clients Software management experience is a nice to have Excellent English written and verbal communication skills Strong focus on customer service experience and building trust An engaging and personable attitude Strong leadership skills Ambitious and goal oriented Our offer for the IT Account and Service Delivery Manager: Salary between £40K -£55K, depending on experience. Variety of benefits, depending which country is the successful candidate based. In UK includes: enhanced Pension, Life insurance, Medical & Dental cover, Permanent Health Insurance, Critical Illness benefit, joining the Employee Ownership Trust after a qualifying period, Flu jabs, Health and Wellbeing Program, Employee of the Month and Long Service Awards, etc. Generous Holiday Allowance - increases based on the length of service Supportive and collaborative working environment Variety of work Career Development - Opportunity to progress, both in terms of skills and experience for the motivated and talented individual This role is an exciting opportunity to join a well-established IT Consultancy working within a committed and experienced team.
Oct 06, 2025
Full time
IT Account and Service Delivery Manager - Hybrid/UK - £40K-£55K - permanent role OCS Consulting plc is a leading IT Consultancy with offices in UK and Europe (Netherlands, Belgium and Switzerland) and is looking to recruit a permanent IT Account and Service Delivery Manager . We deliver a range of services from IT Consultancy, Software Project Development and Application Support Services for our corporate Clients covering Insurance, Retail, FMCG, Automotive, Logistics & Leasing, Publishing and Charity domains (including UN organisations). As an employee-owned company (Employee Ownership Trust), after a qualifying period, the successful IT Account and Service Delivery Manager will be able to contribute to the company's future vision and share in the profits. The IT Account and Service Delivery Manager role is hybrid and will involve working in one of our UK offices (Horsham and/or Borehamwood), as well as travelling to our clients sites which are UK and European based, a minimum of 3 days per week. Key Requirements include: 2+ years Management experience, particularly managing application development teams or working closely with client accounts Deep understanding of IT services and relevant technologies Account Management experience Experience of both managing and delivering services to Clients Software management experience is a nice to have Excellent English written and verbal communication skills Strong focus on customer service experience and building trust An engaging and personable attitude Strong leadership skills Ambitious and goal oriented Our offer for the IT Account and Service Delivery Manager: Salary between £40K -£55K, depending on experience. Variety of benefits, depending which country is the successful candidate based. In UK includes: enhanced Pension, Life insurance, Medical & Dental cover, Permanent Health Insurance, Critical Illness benefit, joining the Employee Ownership Trust after a qualifying period, Flu jabs, Health and Wellbeing Program, Employee of the Month and Long Service Awards, etc. Generous Holiday Allowance - increases based on the length of service Supportive and collaborative working environment Variety of work Career Development - Opportunity to progress, both in terms of skills and experience for the motivated and talented individual This role is an exciting opportunity to join a well-established IT Consultancy working within a committed and experienced team.
Are you ready to step into a role where your expertise will directly shape the future of a growing IT consultancy? As our new Operations Project Manager, you'll be at the heart of a dynamic Microsoft certified business leading operations, driving client-facing projects, and making a visible impact every day. This isn't a position where you'll get lost in the crowd - in our small, ambitious, and innovative team, your leadership will be instrumental in scaling delivery, enhancing efficiency, and ensuring our clients achieve success with Microsoft Dynamics 365 solutions. If you're an experienced operations leader from the IT consultancy world who thrives on responsibility, variety, and influence, this is your chance to take your career to the next level. The Role at a glance: Operations Project Manager London Based / Hybrid (2 days in the Moorgate office plus internal meetings and client visits) Up to £60,000 Depending on Experience Plus Vitality Health Insurance, Medicash health plan, Access to a Host of Discounts to Services and Products and Many More Brilliant Benefits / Incentives and Social Events Full Time - Permanent Culture: Growth Mindset, Passion for Knowledge, Celebrating Success, Communication Company: IT Consultancy - Microsoft Dynamics 365 Specialists Sectors: IT, Software, Tech, Digital, Technical, Creative Your Background: Previous Operations Manager experience ideally in the IT industry. Experience working with clients face-to-face and ideally having dealt with large Consultancies. Who are we? We are a small but thriving Microsoft certified consultancy based in the heart of London, with over 20 years of expertise in delivering business-class ERP and CRM solutions in the cloud. We hold Microsoft Solutions Partner certifications for Business Applications (formerly called 'Gold Partner') and Microsoft Advanced Specialisations in Small and Midsize Business Management, showing our deep technical experience and proven capabilities across performance, skilling and customer success. Our mission is to transform the way clients operate using Microsoft Dynamics 365, empowering them to thrive, scale, and expand globally. Our culture is built on a growth mindset, passion for knowledge, and celebrating success. We pride ourselves on providing a supportive and progressive environment where our people are empowered to grow, succeed, and deliver excellence. The Operations Project Manager role: As Operations Project Manager, you'll take a pivotal leadership role in our small but fast-growing consultancy, combining day-to-day operational oversight with client-facing project delivery. Reporting directly to one of the Directors, you'll have the opportunity to make a tangible impact on both how we run as a business and how we deliver for our clients. In a company of our size, you won't be lost in layers of management - your ideas, expertise, and decisions will shape the way we operate and scale. You'll work closely with senior leadership, consultants, and clients alike, ensuring that internal efficiency and client satisfaction are achieved at the highest standards. This is a fantastic opportunity for an experienced professional from the IT / Tech consultancy space to step into a more senior position, shaping operational strategy, leading a team, and driving business-critical projects in a hands-on, influential role. Key Responsibilities: Operational Leadership • Oversee daily business operations, ensuring compliance and excellence across processes. • Implement and refine workflows to improve efficiency, reduce costs, and scale delivery. • Monitor KPIs and prepare performance reports for senior leadership. • Stand-alone, i.e. no direct line management. Project & Client Management • Act as the primary client contact during project delivery, providing updates and managing expectations. • Define project scope, timelines, and deliverables aligned with client objectives. • Actively manage project budgets, resource allocation, and risk mitigation to ensure on-time, cost-effective delivery. • Lead project review meetings with clients and internal stakeholders. Team Development & Resource Management • Lead, mentor, and inspire a growing operations and consultancy team. • Oversee consultant scheduling, timesheets, holidays, and resource allocation. • Foster collaboration and strong communication across technical and non-technical teams. Financial & Reporting Oversight • Track and report on operational and project budgets. • Provide accurate forecasting and utilisation reporting through CRM systems. • Identify opportunities for savings without compromising quality. What We're Looking For: • Proven experience (5+ years) in operations and project management within the IT, Tech, or Digital consultancy sector. • Strong background in client-facing delivery and B2B engagement across SMEs and large corporations. • Demonstrated ability to lead teams and manage multiple projects simultaneously. • Proficiency in project management tools (e.g., Asana, MS Project) and CRM systems (Salesforce / Microsoft Dynamics experience is a plus). • Knowledge of Agile methodologies; PMP or equivalent certification is desirable. • Highly organised, detail-driven, and calm under pressure, with excellent communication skills, a flexible can-do attitude and willingness to work as a team. Sounds like a good fit? Apply here for a fast-track path to the Hiring Team! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Oct 04, 2025
Full time
Are you ready to step into a role where your expertise will directly shape the future of a growing IT consultancy? As our new Operations Project Manager, you'll be at the heart of a dynamic Microsoft certified business leading operations, driving client-facing projects, and making a visible impact every day. This isn't a position where you'll get lost in the crowd - in our small, ambitious, and innovative team, your leadership will be instrumental in scaling delivery, enhancing efficiency, and ensuring our clients achieve success with Microsoft Dynamics 365 solutions. If you're an experienced operations leader from the IT consultancy world who thrives on responsibility, variety, and influence, this is your chance to take your career to the next level. The Role at a glance: Operations Project Manager London Based / Hybrid (2 days in the Moorgate office plus internal meetings and client visits) Up to £60,000 Depending on Experience Plus Vitality Health Insurance, Medicash health plan, Access to a Host of Discounts to Services and Products and Many More Brilliant Benefits / Incentives and Social Events Full Time - Permanent Culture: Growth Mindset, Passion for Knowledge, Celebrating Success, Communication Company: IT Consultancy - Microsoft Dynamics 365 Specialists Sectors: IT, Software, Tech, Digital, Technical, Creative Your Background: Previous Operations Manager experience ideally in the IT industry. Experience working with clients face-to-face and ideally having dealt with large Consultancies. Who are we? We are a small but thriving Microsoft certified consultancy based in the heart of London, with over 20 years of expertise in delivering business-class ERP and CRM solutions in the cloud. We hold Microsoft Solutions Partner certifications for Business Applications (formerly called 'Gold Partner') and Microsoft Advanced Specialisations in Small and Midsize Business Management, showing our deep technical experience and proven capabilities across performance, skilling and customer success. Our mission is to transform the way clients operate using Microsoft Dynamics 365, empowering them to thrive, scale, and expand globally. Our culture is built on a growth mindset, passion for knowledge, and celebrating success. We pride ourselves on providing a supportive and progressive environment where our people are empowered to grow, succeed, and deliver excellence. The Operations Project Manager role: As Operations Project Manager, you'll take a pivotal leadership role in our small but fast-growing consultancy, combining day-to-day operational oversight with client-facing project delivery. Reporting directly to one of the Directors, you'll have the opportunity to make a tangible impact on both how we run as a business and how we deliver for our clients. In a company of our size, you won't be lost in layers of management - your ideas, expertise, and decisions will shape the way we operate and scale. You'll work closely with senior leadership, consultants, and clients alike, ensuring that internal efficiency and client satisfaction are achieved at the highest standards. This is a fantastic opportunity for an experienced professional from the IT / Tech consultancy space to step into a more senior position, shaping operational strategy, leading a team, and driving business-critical projects in a hands-on, influential role. Key Responsibilities: Operational Leadership • Oversee daily business operations, ensuring compliance and excellence across processes. • Implement and refine workflows to improve efficiency, reduce costs, and scale delivery. • Monitor KPIs and prepare performance reports for senior leadership. • Stand-alone, i.e. no direct line management. Project & Client Management • Act as the primary client contact during project delivery, providing updates and managing expectations. • Define project scope, timelines, and deliverables aligned with client objectives. • Actively manage project budgets, resource allocation, and risk mitigation to ensure on-time, cost-effective delivery. • Lead project review meetings with clients and internal stakeholders. Team Development & Resource Management • Lead, mentor, and inspire a growing operations and consultancy team. • Oversee consultant scheduling, timesheets, holidays, and resource allocation. • Foster collaboration and strong communication across technical and non-technical teams. Financial & Reporting Oversight • Track and report on operational and project budgets. • Provide accurate forecasting and utilisation reporting through CRM systems. • Identify opportunities for savings without compromising quality. What We're Looking For: • Proven experience (5+ years) in operations and project management within the IT, Tech, or Digital consultancy sector. • Strong background in client-facing delivery and B2B engagement across SMEs and large corporations. • Demonstrated ability to lead teams and manage multiple projects simultaneously. • Proficiency in project management tools (e.g., Asana, MS Project) and CRM systems (Salesforce / Microsoft Dynamics experience is a plus). • Knowledge of Agile methodologies; PMP or equivalent certification is desirable. • Highly organised, detail-driven, and calm under pressure, with excellent communication skills, a flexible can-do attitude and willingness to work as a team. Sounds like a good fit? Apply here for a fast-track path to the Hiring Team! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Are you ready to make your mark in legal tech on a global stage? We're looking for a self-starter with the confidence and initiative to make things happen, while also being an excellent collaborator across time zones and cultures. In this role, you'll partner with colleagues around the world-building strong relationships and working seamlessly with global teams to deliver impactful marketing initiatives that drive growth. This is your chance to shape brand presence and drive real growth across the UK, ANZ, and North America. The Role at a Glance: Marketing Manager - UK and Global Partner Channels London, Hybrid £60,000 - £65,000 DOE Plus Great Benefits & Perks Reporting to: Global Marketing Leader Permanent - Full Time Company: Comprehensive legal business management platform for midsize law firms. Pedigree: Fast growing, dynamic SaaS business with a global customer base and team. Values: Walk in our Customers' Shoes. One Team, Our Community. Step Up & Take IT On. Do it Right. Dare to be Different. Your Background / Skills: B2B Marketing Experience. Channel/Partner Marketing. End-to-End Campaign Management. Events, Content Marketing, Tech / Software / SaaS Marketing. Hey! We are a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base and team. Originally headquartered in Auckland, New Zealand, with team members in the United Kingdom, United States, Canada and Australia, we are dedicated to helping thousands of lawyers worldwide run highly successful legal practices. We are committed to innovation and excellence, and are seeking an Accounts Receivable Specialist to join our team. Where you fit in: We're looking for a results-driven Marketing Manager to lead UK marketing and boost partner-sourced revenue across the UK, ANZ, and North America. This role calls for an entrepreneurial self-starter who takes ownership, works autonomously, and spots opportunities to grow brand presence and deliver measurable results. You'll track and report on goals, KPIs, and ROI to ensure marketing activity aligns with business priorities. The role is split 50/50 between UK and global partner marketing. Locally, you'll drive all UK activity - events, sponsorships, media, and content - working closely with our UK team to deliver a growth-focused, multi-channel marketing plan that builds pipeline and strengthens brand position. What a Typical Day Might Look Like: UK Marketing Leadership (50%) • Plan, manage, and execute the annual UK marketing strategy, ensuring alignment to commercial goals and overall global marketing strategy. • Proactively identify and capitalise on new opportunities to position us as a market leader in the UK legal tech space. • Lead all UK events, sponsorships, roundtables, and industry engagements. • Build and manage relationships with UK media outlets, journalists, and key industry influencers. • Develop and execute content publishing arrangements with legal publications, industry bodies, law societies, and legal tech associations. • Work closely with UK leadership to align marketing activities with sales priorities and business objectives. • Align global brand positioning, tailoring existing assets and resources to ensure market relevance. • Track, measure, and report on campaign performance, providing data-driven recommendations to optimise results. Global Partner Channel Marketing (50%) • Collaborate with partnerships and product teams to design and deliver high-impact joint marketing campaigns with consulting, referral, and integration partners. • Create campaigns to drive adoption of strategic technology integrations across the UK, ANZ, and North America. • Maximise partner marketing budget judiciously to support joint events and thought leadership initiatives that deliver clear ROI. • Ensure partner marketing efforts align with revenue share agreements and contribute to pipeline growth and closed-won deals. • Work closely with sales, partner, and product teams to craft compelling partner value propositions and go-to-market materials. About You: • 5+ years in a B2B marketing role, ideally within technology/SaaS. • Knowledge, interest or ideally experience in the legal sector. • Proven track record managing both local and international marketing initiatives. • Entrepreneurial mindset - comfortable working independently, making decisions, and owning results. • Strong presence and gravitas - able to engage confidently with senior stakeholders, partners, and media. • Experience delivering impactful events, sponsorships, and media relations campaigns. • Partner channel marketing and co-branded campaign execution experience. • Strong copywriting, content creation, and storytelling skills. • Commercially minded with an analytical approach to measuring ROI. What we offer in return: • Flexible working • Unlimited leave • Competitive salary • Pension contributions • Private medical, dental and life insurance (coming soon) • Socials, lunches and team-building events • Relaxed and friendly team who genuinely care about and trust one another • Fantastic training and development opportunities If you're ready to take ownership, drive results, and leave your mark in a fast-growing global SaaS business, we'd love to hear from you. This is more than just a marketing role - it's a chance to shape how a pioneering legal tech brand is seen and experienced worldwide. Step up, bring your energy, and help us define the future of legal practice management. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Oct 04, 2025
Full time
Are you ready to make your mark in legal tech on a global stage? We're looking for a self-starter with the confidence and initiative to make things happen, while also being an excellent collaborator across time zones and cultures. In this role, you'll partner with colleagues around the world-building strong relationships and working seamlessly with global teams to deliver impactful marketing initiatives that drive growth. This is your chance to shape brand presence and drive real growth across the UK, ANZ, and North America. The Role at a Glance: Marketing Manager - UK and Global Partner Channels London, Hybrid £60,000 - £65,000 DOE Plus Great Benefits & Perks Reporting to: Global Marketing Leader Permanent - Full Time Company: Comprehensive legal business management platform for midsize law firms. Pedigree: Fast growing, dynamic SaaS business with a global customer base and team. Values: Walk in our Customers' Shoes. One Team, Our Community. Step Up & Take IT On. Do it Right. Dare to be Different. Your Background / Skills: B2B Marketing Experience. Channel/Partner Marketing. End-to-End Campaign Management. Events, Content Marketing, Tech / Software / SaaS Marketing. Hey! We are a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base and team. Originally headquartered in Auckland, New Zealand, with team members in the United Kingdom, United States, Canada and Australia, we are dedicated to helping thousands of lawyers worldwide run highly successful legal practices. We are committed to innovation and excellence, and are seeking an Accounts Receivable Specialist to join our team. Where you fit in: We're looking for a results-driven Marketing Manager to lead UK marketing and boost partner-sourced revenue across the UK, ANZ, and North America. This role calls for an entrepreneurial self-starter who takes ownership, works autonomously, and spots opportunities to grow brand presence and deliver measurable results. You'll track and report on goals, KPIs, and ROI to ensure marketing activity aligns with business priorities. The role is split 50/50 between UK and global partner marketing. Locally, you'll drive all UK activity - events, sponsorships, media, and content - working closely with our UK team to deliver a growth-focused, multi-channel marketing plan that builds pipeline and strengthens brand position. What a Typical Day Might Look Like: UK Marketing Leadership (50%) • Plan, manage, and execute the annual UK marketing strategy, ensuring alignment to commercial goals and overall global marketing strategy. • Proactively identify and capitalise on new opportunities to position us as a market leader in the UK legal tech space. • Lead all UK events, sponsorships, roundtables, and industry engagements. • Build and manage relationships with UK media outlets, journalists, and key industry influencers. • Develop and execute content publishing arrangements with legal publications, industry bodies, law societies, and legal tech associations. • Work closely with UK leadership to align marketing activities with sales priorities and business objectives. • Align global brand positioning, tailoring existing assets and resources to ensure market relevance. • Track, measure, and report on campaign performance, providing data-driven recommendations to optimise results. Global Partner Channel Marketing (50%) • Collaborate with partnerships and product teams to design and deliver high-impact joint marketing campaigns with consulting, referral, and integration partners. • Create campaigns to drive adoption of strategic technology integrations across the UK, ANZ, and North America. • Maximise partner marketing budget judiciously to support joint events and thought leadership initiatives that deliver clear ROI. • Ensure partner marketing efforts align with revenue share agreements and contribute to pipeline growth and closed-won deals. • Work closely with sales, partner, and product teams to craft compelling partner value propositions and go-to-market materials. About You: • 5+ years in a B2B marketing role, ideally within technology/SaaS. • Knowledge, interest or ideally experience in the legal sector. • Proven track record managing both local and international marketing initiatives. • Entrepreneurial mindset - comfortable working independently, making decisions, and owning results. • Strong presence and gravitas - able to engage confidently with senior stakeholders, partners, and media. • Experience delivering impactful events, sponsorships, and media relations campaigns. • Partner channel marketing and co-branded campaign execution experience. • Strong copywriting, content creation, and storytelling skills. • Commercially minded with an analytical approach to measuring ROI. What we offer in return: • Flexible working • Unlimited leave • Competitive salary • Pension contributions • Private medical, dental and life insurance (coming soon) • Socials, lunches and team-building events • Relaxed and friendly team who genuinely care about and trust one another • Fantastic training and development opportunities If you're ready to take ownership, drive results, and leave your mark in a fast-growing global SaaS business, we'd love to hear from you. This is more than just a marketing role - it's a chance to shape how a pioneering legal tech brand is seen and experienced worldwide. Step up, bring your energy, and help us define the future of legal practice management. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
About us Avencia Consulting are recruiting on behalf of a well known Insurer in the City, who are looking to hire a Data Analyst to join on a permanent basis. The role This role offers an exciting opportunity to fast-track your career in an aggressively ambitious business. The role's broad scope provides high exposure to the business, visibility over Group processes and systems, and exposure to and collaboration with highly skilled professionals. The primary purpose of the role is to develop and implement innovative solutions that address business issues, streamline workflows, and automate processes to maximise efficiency by translating business requirements into technical solutions. Key accountabilities Gather & analyse business requirements by collaborating with business stakeholders and IT Management, studying systems flow, data usage and work processes. Develop, implement, and maintain apps, workflows, automation processes, and data integrations using the Power Platform tools. Design and build interactive and insightful reports and dashboards using Power BI to provide data-driven insights. Analyse data to provide both reports and insight using a range of technologies including SQL, Python and PowerPlatform. Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, etc. Manage data collection processes with the MGA's or third parties - ensuring processes are documented and data is delivered to an appropriate level of quality. Any other duties assigned by your line manager relevant to the role/time. Our Stack Pine Walk works completely in the cloud to ensure we are flexible and ready for growth. Our Datawarehouse is built on Azure SQL combining data from third party databases and our own apps. The Power Platform is our reporting tool of choice alongside Excel but given the types of insurance involved, other areas of data analysis and system design, e.g. Python, GIS, will need to be integrated into our solutions in the future. Pine Walk is committed to exploring new technologies to automate processes and deliver effective working processes. Skills & experience Degree educated (minimum 2:1) in a numerate subject. Prior experience in a coding language (preferably SQL or Python). Ability to handle a varied workload and competing priorities. Strong analytical, research and reporting skills. Intermediate proficiency in the Microsoft Office Suite, particularly Excel, Word, and PowerPoint. Working Knowledge of insurance, particularly London market is preferred Proven ability to follow instructions and work diligently to create solutions based on provided specifications.
Oct 03, 2025
Full time
About us Avencia Consulting are recruiting on behalf of a well known Insurer in the City, who are looking to hire a Data Analyst to join on a permanent basis. The role This role offers an exciting opportunity to fast-track your career in an aggressively ambitious business. The role's broad scope provides high exposure to the business, visibility over Group processes and systems, and exposure to and collaboration with highly skilled professionals. The primary purpose of the role is to develop and implement innovative solutions that address business issues, streamline workflows, and automate processes to maximise efficiency by translating business requirements into technical solutions. Key accountabilities Gather & analyse business requirements by collaborating with business stakeholders and IT Management, studying systems flow, data usage and work processes. Develop, implement, and maintain apps, workflows, automation processes, and data integrations using the Power Platform tools. Design and build interactive and insightful reports and dashboards using Power BI to provide data-driven insights. Analyse data to provide both reports and insight using a range of technologies including SQL, Python and PowerPlatform. Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, etc. Manage data collection processes with the MGA's or third parties - ensuring processes are documented and data is delivered to an appropriate level of quality. Any other duties assigned by your line manager relevant to the role/time. Our Stack Pine Walk works completely in the cloud to ensure we are flexible and ready for growth. Our Datawarehouse is built on Azure SQL combining data from third party databases and our own apps. The Power Platform is our reporting tool of choice alongside Excel but given the types of insurance involved, other areas of data analysis and system design, e.g. Python, GIS, will need to be integrated into our solutions in the future. Pine Walk is committed to exploring new technologies to automate processes and deliver effective working processes. Skills & experience Degree educated (minimum 2:1) in a numerate subject. Prior experience in a coding language (preferably SQL or Python). Ability to handle a varied workload and competing priorities. Strong analytical, research and reporting skills. Intermediate proficiency in the Microsoft Office Suite, particularly Excel, Word, and PowerPoint. Working Knowledge of insurance, particularly London market is preferred Proven ability to follow instructions and work diligently to create solutions based on provided specifications.
Maintenance Surveyor Islington (based) £23.19 per hour (PAYEE) Up to £35 per hour (Umbrella) 3 months Overview: Responsible for pre/post-inspection and reports for responsive repairs, void works and cyclical repairs within the relevant area of operation, consulting and engaging with customers, leaseholders and with internal and external stakeholders in the region. Ensure the highest customer standards of delivery are achieved, minimal defects, and a high level of customer satisfaction is achieved. Effectively managing the performance and on site progress and ensuring that works are delivered on time, to a regional budget of £10m, to quality standards and achieve value for money in line with all relevant statutory regulations and compliance Key accountabilities: Deliver an effective & efficient Repairs & Maintenance service at an operational level to include a regionally based professional surveying service, disrepair works, Major/Complex Works, FRA, responsive repairs, voids and aids and adaptations. Prepare and carry out diagnostic inspections, surveys & technical reports in accordance with Group practice. Providing accurate technical advice with competent & thorough surveys/post-inspections. Identifies and manages insurance claims ensuring most economically advantageous outcome for the organisation. To include, property inspections, managing decants, liaising with loss adjusters/insurance team. Technical lead within the Housing team during the handover of any new developments to ensure quality control through to completion and the end of defects. Effective and efficiently control budgetary spend of approx. £2m within individual area of operation, ensuring revenue and capital spend are recorded accurately. Review invoices and requests for payment from contractors, challenge and resolve submissions where required. Deliver and effectively manage legal disrepair claims and Environmental Health Orders in line with group process and provide detailed reports, and manage complex repairs to an agreed outcome to protect interests. Ensure effective liaison with in-house service provider, M&E contractors and external sub-contractor staff to ensure the delivery of a top quality service in line with industry standards, schedule of Rates, operational regulatory framework, health & safety (including asbestos) 3 Requirements: Diploma in Surveying, Property and Maintenance Level 3 Membership of a relevant professional body e.g. RICS or CIOB Knowledge of the Social Housing Sector and awareness of its regulations A demonstrable knowledge of building construction, building standards, planning regulations, regulatory standards, health & safety and other legislation relevant to asset management. Knowledge of financial management and controls within a contractor management and day to day repairs delivery context and ability to flag adverse spend and mitigate risks of overspends. Knowledge of effective professional surveying service for responsive repairs, voids and aids and adaptations to high levels of customer satisfaction For more information, please call David on Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Oct 03, 2025
Full time
Maintenance Surveyor Islington (based) £23.19 per hour (PAYEE) Up to £35 per hour (Umbrella) 3 months Overview: Responsible for pre/post-inspection and reports for responsive repairs, void works and cyclical repairs within the relevant area of operation, consulting and engaging with customers, leaseholders and with internal and external stakeholders in the region. Ensure the highest customer standards of delivery are achieved, minimal defects, and a high level of customer satisfaction is achieved. Effectively managing the performance and on site progress and ensuring that works are delivered on time, to a regional budget of £10m, to quality standards and achieve value for money in line with all relevant statutory regulations and compliance Key accountabilities: Deliver an effective & efficient Repairs & Maintenance service at an operational level to include a regionally based professional surveying service, disrepair works, Major/Complex Works, FRA, responsive repairs, voids and aids and adaptations. Prepare and carry out diagnostic inspections, surveys & technical reports in accordance with Group practice. Providing accurate technical advice with competent & thorough surveys/post-inspections. Identifies and manages insurance claims ensuring most economically advantageous outcome for the organisation. To include, property inspections, managing decants, liaising with loss adjusters/insurance team. Technical lead within the Housing team during the handover of any new developments to ensure quality control through to completion and the end of defects. Effective and efficiently control budgetary spend of approx. £2m within individual area of operation, ensuring revenue and capital spend are recorded accurately. Review invoices and requests for payment from contractors, challenge and resolve submissions where required. Deliver and effectively manage legal disrepair claims and Environmental Health Orders in line with group process and provide detailed reports, and manage complex repairs to an agreed outcome to protect interests. Ensure effective liaison with in-house service provider, M&E contractors and external sub-contractor staff to ensure the delivery of a top quality service in line with industry standards, schedule of Rates, operational regulatory framework, health & safety (including asbestos) 3 Requirements: Diploma in Surveying, Property and Maintenance Level 3 Membership of a relevant professional body e.g. RICS or CIOB Knowledge of the Social Housing Sector and awareness of its regulations A demonstrable knowledge of building construction, building standards, planning regulations, regulatory standards, health & safety and other legislation relevant to asset management. Knowledge of financial management and controls within a contractor management and day to day repairs delivery context and ability to flag adverse spend and mitigate risks of overspends. Knowledge of effective professional surveying service for responsive repairs, voids and aids and adaptations to high levels of customer satisfaction For more information, please call David on Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Maintenance Surveyor Islington (based) 23.19 per hour (PAYEE) Up to 35 per hour (Umbrella) 3 months Overview: Responsible for pre/post-inspection and reports for responsive repairs, void works and cyclical repairs within the relevant area of operation, consulting and engaging with customers, leaseholders and with internal and external stakeholders in the region. Ensure the highest customer standards of delivery are achieved, minimal defects, and a high level of customer satisfaction is achieved. Effectively managing the performance and on site progress and ensuring that works are delivered on time, to a regional budget of 10m, to quality standards and achieve value for money in line with all relevant statutory regulations and compliance Key accountabilities: Deliver an effective & efficient Repairs & Maintenance service at an operational level to include a regionally based professional surveying service, disrepair works, Major/Complex Works, FRA, responsive repairs, voids and aids and adaptations. Prepare and carry out diagnostic inspections, surveys & technical reports in accordance with Group practice. Providing accurate technical advice with competent & thorough surveys/post-inspections. Identifies and manages insurance claims ensuring most economically advantageous outcome for the organisation. To include, property inspections, managing decants, liaising with loss adjusters/insurance team. Technical lead within the Housing team during the handover of any new developments to ensure quality control through to completion and the end of defects. Effective and efficiently control budgetary spend of approx. 2m within individual area of operation, ensuring revenue and capital spend are recorded accurately. Review invoices and requests for payment from contractors, challenge and resolve submissions where required. Deliver and effectively manage legal disrepair claims and Environmental Health Orders in line with group process and provide detailed reports, and manage complex repairs to an agreed outcome to protect interests. Ensure effective liaison with in-house service provider, M&E contractors and external sub-contractor staff to ensure the delivery of a top quality service in line with industry standards, schedule of Rates, operational regulatory framework, health & safety (including asbestos) 3 Requirements: Diploma in Surveying, Property and Maintenance Level 3 Membership of a relevant professional body e.g. RICS or CIOB Knowledge of the Social Housing Sector and awareness of its regulations A demonstrable knowledge of building construction, building standards, planning regulations, regulatory standards, health & safety and other legislation relevant to asset management. Knowledge of financial management and controls within a contractor management and day to day repairs delivery context and ability to flag adverse spend and mitigate risks of overspends. Knowledge of effective professional surveying service for responsive repairs, voids and aids and adaptations to high levels of customer satisfaction For more information, please call David on (phone number removed) Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Oct 03, 2025
Seasonal
Maintenance Surveyor Islington (based) 23.19 per hour (PAYEE) Up to 35 per hour (Umbrella) 3 months Overview: Responsible for pre/post-inspection and reports for responsive repairs, void works and cyclical repairs within the relevant area of operation, consulting and engaging with customers, leaseholders and with internal and external stakeholders in the region. Ensure the highest customer standards of delivery are achieved, minimal defects, and a high level of customer satisfaction is achieved. Effectively managing the performance and on site progress and ensuring that works are delivered on time, to a regional budget of 10m, to quality standards and achieve value for money in line with all relevant statutory regulations and compliance Key accountabilities: Deliver an effective & efficient Repairs & Maintenance service at an operational level to include a regionally based professional surveying service, disrepair works, Major/Complex Works, FRA, responsive repairs, voids and aids and adaptations. Prepare and carry out diagnostic inspections, surveys & technical reports in accordance with Group practice. Providing accurate technical advice with competent & thorough surveys/post-inspections. Identifies and manages insurance claims ensuring most economically advantageous outcome for the organisation. To include, property inspections, managing decants, liaising with loss adjusters/insurance team. Technical lead within the Housing team during the handover of any new developments to ensure quality control through to completion and the end of defects. Effective and efficiently control budgetary spend of approx. 2m within individual area of operation, ensuring revenue and capital spend are recorded accurately. Review invoices and requests for payment from contractors, challenge and resolve submissions where required. Deliver and effectively manage legal disrepair claims and Environmental Health Orders in line with group process and provide detailed reports, and manage complex repairs to an agreed outcome to protect interests. Ensure effective liaison with in-house service provider, M&E contractors and external sub-contractor staff to ensure the delivery of a top quality service in line with industry standards, schedule of Rates, operational regulatory framework, health & safety (including asbestos) 3 Requirements: Diploma in Surveying, Property and Maintenance Level 3 Membership of a relevant professional body e.g. RICS or CIOB Knowledge of the Social Housing Sector and awareness of its regulations A demonstrable knowledge of building construction, building standards, planning regulations, regulatory standards, health & safety and other legislation relevant to asset management. Knowledge of financial management and controls within a contractor management and day to day repairs delivery context and ability to flag adverse spend and mitigate risks of overspends. Knowledge of effective professional surveying service for responsive repairs, voids and aids and adaptations to high levels of customer satisfaction For more information, please call David on (phone number removed) Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Maintenance Surveyor Haywards Heath (based) £23.19 per hour (PAYEE) Up to £40 per hour (Umbrella) 6 months Overview: Responsible for pre/post-inspection and reports for responsive repairs, void works and cyclical repairs within the relevant area of operation, consulting and engaging with customers, leaseholders and with internal and external stakeholders in the region. Ensure the highest customer standards of delivery are achieved, minimal defects, and a high level of customer satisfaction is achieved. Effectively managing the performance and on site progress and ensuring that works are delivered on time, to a regional budget of £10m, to quality standards and achieve value for money in line with all relevant statutory regulations and compliance Key accountabilities: Deliver an effective & efficient Repairs & Maintenance service at an operational level to include a regionally based professional surveying service, disrepair works, Major/Complex Works, FRA, responsive repairs, voids and aids and adaptations. Prepare and carry out diagnostic inspections, surveys & technical reports in accordance with Group practice. Providing accurate technical advice with competent & thorough surveys/post-inspections. Identifies and manages insurance claims ensuring most economically advantageous outcome for the organisation. To include, property inspections, managing decants, liaising with loss adjusters/insurance team. Technical lead within the Housing team during the handover of any new developments to ensure quality control through to completion and the end of defects. Effective and efficiently control budgetary spend of approx. £2m within individual area of operation, ensuring revenue and capital spend are recorded accurately. Review invoices and requests for payment from contractors, challenge and resolve submissions where required. Deliver and effectively manage legal disrepair claims and Environmental Health Orders in line with group process and provide detailed reports, and manage complex repairs to an agreed outcome to protect interests. Ensure effective liaison with in-house service provider, M&E contractors and external sub-contractor staff to ensure the delivery of a top quartile service in line with industry standards, schedule of Rates, operational regulatory framework, health & safety (including asbestos) 3 Requirements: Diploma in Surveying, Property and Maintenance Level 3 Membership of a relevant professional body e.g. RICS or CIOB Knowledge of the Social Housing Sector and awareness of its regulations A demonstrable knowledge of building construction, building standards, planning regulations, regulatory standards, health & safety and other legislation relevant to asset management. Knowledge of financial management and controls within a contractor management and day to day repairs delivery context and ability to flag adverse spend and mitigate risks of overspends. Knowledge of effective professional surveying service for responsive repairs, voids and aids and adaptations to high levels of customer satisfaction For more information, please call David on Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Oct 03, 2025
Full time
Maintenance Surveyor Haywards Heath (based) £23.19 per hour (PAYEE) Up to £40 per hour (Umbrella) 6 months Overview: Responsible for pre/post-inspection and reports for responsive repairs, void works and cyclical repairs within the relevant area of operation, consulting and engaging with customers, leaseholders and with internal and external stakeholders in the region. Ensure the highest customer standards of delivery are achieved, minimal defects, and a high level of customer satisfaction is achieved. Effectively managing the performance and on site progress and ensuring that works are delivered on time, to a regional budget of £10m, to quality standards and achieve value for money in line with all relevant statutory regulations and compliance Key accountabilities: Deliver an effective & efficient Repairs & Maintenance service at an operational level to include a regionally based professional surveying service, disrepair works, Major/Complex Works, FRA, responsive repairs, voids and aids and adaptations. Prepare and carry out diagnostic inspections, surveys & technical reports in accordance with Group practice. Providing accurate technical advice with competent & thorough surveys/post-inspections. Identifies and manages insurance claims ensuring most economically advantageous outcome for the organisation. To include, property inspections, managing decants, liaising with loss adjusters/insurance team. Technical lead within the Housing team during the handover of any new developments to ensure quality control through to completion and the end of defects. Effective and efficiently control budgetary spend of approx. £2m within individual area of operation, ensuring revenue and capital spend are recorded accurately. Review invoices and requests for payment from contractors, challenge and resolve submissions where required. Deliver and effectively manage legal disrepair claims and Environmental Health Orders in line with group process and provide detailed reports, and manage complex repairs to an agreed outcome to protect interests. Ensure effective liaison with in-house service provider, M&E contractors and external sub-contractor staff to ensure the delivery of a top quartile service in line with industry standards, schedule of Rates, operational regulatory framework, health & safety (including asbestos) 3 Requirements: Diploma in Surveying, Property and Maintenance Level 3 Membership of a relevant professional body e.g. RICS or CIOB Knowledge of the Social Housing Sector and awareness of its regulations A demonstrable knowledge of building construction, building standards, planning regulations, regulatory standards, health & safety and other legislation relevant to asset management. Knowledge of financial management and controls within a contractor management and day to day repairs delivery context and ability to flag adverse spend and mitigate risks of overspends. Knowledge of effective professional surveying service for responsive repairs, voids and aids and adaptations to high levels of customer satisfaction For more information, please call David on Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Advanced Resource Managers Limited
Tonbridge, Kent
Maintenance Surveyor Tonbridge (based) £23.19 per hour (PAYEE) Up to £40 per hour (Umbrella) 6 months Overview: Responsible for pre/post-inspection and reports for responsive repairs, void works and cyclical repairs within the relevant area of operation, consulting and engaging with customers, leaseholders and with internal and external stakeholders in the region. Ensure the highest customer standards of delivery are achieved, minimal defects, and a high level of customer satisfaction is achieved. Effectively managing the performance and on site progress and ensuring that works are delivered on time, to a regional budget of £10m, to quality standards and achieve value for money in line with all relevant statutory regulations and compliance Key accountabilities: Deliver an effective & efficient Repairs & Maintenance service at an operational level to include a regionally based professional surveying service, disrepair works, Major/Complex Works, FRA, responsive repairs, voids and aids and adaptations. Prepare and carry out diagnostic inspections, surveys & technical reports in accordance with Group practice. Providing accurate technical advice with competent & thorough surveys/post-inspections. Identifies and manages insurance claims ensuring most economically advantageous outcome for the organisation. To include, property inspections, managing decants, liaising with loss adjusters/insurance team. Technical lead within the Housing team during the handover of any new developments to ensure quality control through to completion and the end of defects. Effective and efficiently control budgetary spend of approx. £2m within individual area of operation, ensuring revenue and capital spend are recorded accurately. Review invoices and requests for payment from contractors, challenge and resolve submissions where required. Deliver and effectively manage legal disrepair claims and Environmental Health Orders in line with group process and provide detailed reports, and manage complex repairs to an agreed outcome to protect interests. Ensure effective liaison with in-house service provider, M&E contractors and external sub-contractor staff to ensure the delivery of a top quartile service in line with industry standards, schedule of Rates, operational regulatory framework, health & safety (including asbestos) 3 Requirements: Diploma in Surveying, Property and Maintenance Level 3 Membership of a relevant professional body e.g. RICS or CIOB Knowledge of the Social Housing Sector and awareness of its regulations A demonstrable knowledge of building construction, building standards, planning regulations, regulatory standards, health & safety and other legislation relevant to asset management. Knowledge of financial management and controls within a contractor management and day to day repairs delivery context and ability to flag adverse spend and mitigate risks of overspends. Knowledge of effective professional surveying service for responsive repairs, voids and aids and adaptations to high levels of customer satisfaction For more information, please call David on Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Oct 03, 2025
Full time
Maintenance Surveyor Tonbridge (based) £23.19 per hour (PAYEE) Up to £40 per hour (Umbrella) 6 months Overview: Responsible for pre/post-inspection and reports for responsive repairs, void works and cyclical repairs within the relevant area of operation, consulting and engaging with customers, leaseholders and with internal and external stakeholders in the region. Ensure the highest customer standards of delivery are achieved, minimal defects, and a high level of customer satisfaction is achieved. Effectively managing the performance and on site progress and ensuring that works are delivered on time, to a regional budget of £10m, to quality standards and achieve value for money in line with all relevant statutory regulations and compliance Key accountabilities: Deliver an effective & efficient Repairs & Maintenance service at an operational level to include a regionally based professional surveying service, disrepair works, Major/Complex Works, FRA, responsive repairs, voids and aids and adaptations. Prepare and carry out diagnostic inspections, surveys & technical reports in accordance with Group practice. Providing accurate technical advice with competent & thorough surveys/post-inspections. Identifies and manages insurance claims ensuring most economically advantageous outcome for the organisation. To include, property inspections, managing decants, liaising with loss adjusters/insurance team. Technical lead within the Housing team during the handover of any new developments to ensure quality control through to completion and the end of defects. Effective and efficiently control budgetary spend of approx. £2m within individual area of operation, ensuring revenue and capital spend are recorded accurately. Review invoices and requests for payment from contractors, challenge and resolve submissions where required. Deliver and effectively manage legal disrepair claims and Environmental Health Orders in line with group process and provide detailed reports, and manage complex repairs to an agreed outcome to protect interests. Ensure effective liaison with in-house service provider, M&E contractors and external sub-contractor staff to ensure the delivery of a top quartile service in line with industry standards, schedule of Rates, operational regulatory framework, health & safety (including asbestos) 3 Requirements: Diploma in Surveying, Property and Maintenance Level 3 Membership of a relevant professional body e.g. RICS or CIOB Knowledge of the Social Housing Sector and awareness of its regulations A demonstrable knowledge of building construction, building standards, planning regulations, regulatory standards, health & safety and other legislation relevant to asset management. Knowledge of financial management and controls within a contractor management and day to day repairs delivery context and ability to flag adverse spend and mitigate risks of overspends. Knowledge of effective professional surveying service for responsive repairs, voids and aids and adaptations to high levels of customer satisfaction For more information, please call David on Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Salesforce Programme Manager: A rapidly growing, global, summit-level Salesforce partner are looking to add another Salesforce Programme Manager to their team to play a key role in delivering large, complex Salesforce programmes. They've recently had an influx of programmes with budgets in excess of 3m and require an experienced Programme Manager, familiar with managing programmes of this size and navigating complex stakeholder landscapes. As a Salesforce Programme Manager, your role won't just be limited to project delivery. As a senior member of staff, you'll be involved in defining processes and project delivery methodologies, as well as managing and mentoring more junior staff members. As well as being an experienced Programme Manager, you'll need to have strong knowledge of the Salesforce platform and its limitations and capabilities. You'll previously have worked in a consulting environment, whilst experience in Energy & Utilities, Communications or Insurance sectors is highly valued. The successful applicant will be expected to have: 10+ years project/programme delivery experience Delivered multiple, enterprise level programmes end-to-end Implemented Salesforce on multiple occasions via a consulting partner (ideally big 4) Excellent communication and stakeholder management skills - able to act as a trusted advisor to C level contacts in large organisations Managed large pools of onshore and offshore resource (technical & non-technical) and provided coaching and mentorship to more junior level resources Relevant Salesforce and Project Management certifications Role: Salesforce Programme Manager Location: Ideally in London 1/week, but open to fully remote applications Salary: 100,000 - 110,000 For immediate consideration, please send your CV to the details provided and Zak Harvey will be in touch shortly. Lawrence Harvey are one of the leading technology recruitment specialists in the UK. As highly competent consultants, we are consistently building on the excellent reputation that we have already established in tech recruitment. We work in partnership with our clients and candidates building a relationship through understanding so we can ensure we are always delivering to their needs. Lawrence Harvey is acting as an Employment Business in regards to this position. Visit our website and follow us on Twitter for all live vacancies (lawharveyjobs)
Oct 02, 2025
Full time
Salesforce Programme Manager: A rapidly growing, global, summit-level Salesforce partner are looking to add another Salesforce Programme Manager to their team to play a key role in delivering large, complex Salesforce programmes. They've recently had an influx of programmes with budgets in excess of 3m and require an experienced Programme Manager, familiar with managing programmes of this size and navigating complex stakeholder landscapes. As a Salesforce Programme Manager, your role won't just be limited to project delivery. As a senior member of staff, you'll be involved in defining processes and project delivery methodologies, as well as managing and mentoring more junior staff members. As well as being an experienced Programme Manager, you'll need to have strong knowledge of the Salesforce platform and its limitations and capabilities. You'll previously have worked in a consulting environment, whilst experience in Energy & Utilities, Communications or Insurance sectors is highly valued. The successful applicant will be expected to have: 10+ years project/programme delivery experience Delivered multiple, enterprise level programmes end-to-end Implemented Salesforce on multiple occasions via a consulting partner (ideally big 4) Excellent communication and stakeholder management skills - able to act as a trusted advisor to C level contacts in large organisations Managed large pools of onshore and offshore resource (technical & non-technical) and provided coaching and mentorship to more junior level resources Relevant Salesforce and Project Management certifications Role: Salesforce Programme Manager Location: Ideally in London 1/week, but open to fully remote applications Salary: 100,000 - 110,000 For immediate consideration, please send your CV to the details provided and Zak Harvey will be in touch shortly. Lawrence Harvey are one of the leading technology recruitment specialists in the UK. As highly competent consultants, we are consistently building on the excellent reputation that we have already established in tech recruitment. We work in partnership with our clients and candidates building a relationship through understanding so we can ensure we are always delivering to their needs. Lawrence Harvey is acting as an Employment Business in regards to this position. Visit our website and follow us on Twitter for all live vacancies (lawharveyjobs)
Locations: London Boston Paris Chicago Madrid Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Director - Cusomter Experience, BCG Vantage on our Topic Activation path within BCG's Marketing, Sales, and Pricing (MSP) Practice Area, you will be a key contributor towards the strategic agenda for the Customer Experience sector. You will grow and deploy a team of 4+ Customer Experience Sector experts to provide value added support to the business and be responsible for team's performance across all KPIs (case billability, quality, content creation, etc.). You will also take ownership for the team's development and career progression. Additionally, you will directly contribute to cases, proposals, client workshops based upon your own extensive experience in the domain. You will support SATT & Conferences, presenting expertise in meetings & conferences. BCG's Customer Experience consulting team help clients to transform their business at scale, driving cost-effective growth and life-time value through omnichannel and digital strategies. As a Senior Manager - BCG Vantage you will partner with consulting leadership to bring to market new consulting offers and provide case teams with the latest insight and tools to drive client impact. You'll serve as thought partner and subject matter expert to case teams and consulting leaders, helping to structure and solve complex issues. This is a diverse role that will see you engaged on a variety of product marketing, sales enablement, and expert consulting assignments. You'll conduct research to support offer development and go-to- market; build / deploy client diagnostics to scope customer experience innovations and improvements; and partner with consulting teams to contribute to proposals and client workshops. Success in this role requires a blend of analytical and creative skills. You'll need to be able to conduct quant and qual analyses to map customer journeys and assess the business impact of meeting customer needs. You'll also need to be adept at understanding market priorities and crafting product messaging to communicate our customer experience value proposition and impact. It also requires an entrepreneurial flair. With the advent of AI, customer experiences and expectations are evolving fast. So are our clients. You'll need to keep ahead of the latest innovations and work to constantly evolve BCG's CX perspectives, insights, and client diagnostics so that we can answer our clients' toughest questions. YOU'RE GOOD AT Deep expertise in customer experiences across online and offline touchpoints Developing customer-centric strategies that drive growth, cost efficiency, and lifetime value Conducting quant / qual research to understand customer needs and pain points Mapping customer journeys, identifying "moments of truth," & designing target experiences Scoping & implementing AI, automation, and digital solutions to transform customer engagement Building data-driven business cases to prioritize CX investments and innovations Communicating with clients and stakeholders, in a credible and confident way Working collaboratively and effectively in a group dynamic often virtual Proficient in agile ways of working Being flexible and bringing a curious and creative mindset Navigating complexity and ambiguity What You'll Bring 7+ years of consulting experience required; candidates with consulting experience preferred In lieu of consulting experience, 8+ years minimum industry experience required; 12-14+ years of industry experience strongly preferred Bachelor's Degree required (advanced degree preferred) Fluency in English (must have) Experience in any of the following sectors: telecom, retail, banking, insurance, or travel (preferred) Strong business acumen and problem-solving capabilities Strong written and verbal communication skills Who You'll Work With As a Director - Customer Experience , BCG Vantage on our Topic Activation path , you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities t o the ser vice of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Additional info BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations. With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise. BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams. Client Focus (Embedded Expertise) Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets Topic Activation (Sector Expertise with Proprietary Tool & Data Solutions) Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients Research (Practice Topic and Sector-Aligned Research and Insights) Delivers actionable research and insights tailored to the client project's needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data Total compensation for this role includes base salary, annual discretionary performance bonus, contributions to BCG's Profit Sharing and Retirement Fund (PSRF), and a market leading benefits package described below. We expect total annualized compensation for Chicago & Boston based employees to be approximately the following: Base salary of $174,100 Annual discretionary performance bonus between 0-30% 5% Profit Sharing Retirement Fund (PSRF) contribution, increasing to 10% after two years of service. Contributions are vested immediately and there is no waiting period At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Sep 24, 2025
Full time
Locations: London Boston Paris Chicago Madrid Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Director - Cusomter Experience, BCG Vantage on our Topic Activation path within BCG's Marketing, Sales, and Pricing (MSP) Practice Area, you will be a key contributor towards the strategic agenda for the Customer Experience sector. You will grow and deploy a team of 4+ Customer Experience Sector experts to provide value added support to the business and be responsible for team's performance across all KPIs (case billability, quality, content creation, etc.). You will also take ownership for the team's development and career progression. Additionally, you will directly contribute to cases, proposals, client workshops based upon your own extensive experience in the domain. You will support SATT & Conferences, presenting expertise in meetings & conferences. BCG's Customer Experience consulting team help clients to transform their business at scale, driving cost-effective growth and life-time value through omnichannel and digital strategies. As a Senior Manager - BCG Vantage you will partner with consulting leadership to bring to market new consulting offers and provide case teams with the latest insight and tools to drive client impact. You'll serve as thought partner and subject matter expert to case teams and consulting leaders, helping to structure and solve complex issues. This is a diverse role that will see you engaged on a variety of product marketing, sales enablement, and expert consulting assignments. You'll conduct research to support offer development and go-to- market; build / deploy client diagnostics to scope customer experience innovations and improvements; and partner with consulting teams to contribute to proposals and client workshops. Success in this role requires a blend of analytical and creative skills. You'll need to be able to conduct quant and qual analyses to map customer journeys and assess the business impact of meeting customer needs. You'll also need to be adept at understanding market priorities and crafting product messaging to communicate our customer experience value proposition and impact. It also requires an entrepreneurial flair. With the advent of AI, customer experiences and expectations are evolving fast. So are our clients. You'll need to keep ahead of the latest innovations and work to constantly evolve BCG's CX perspectives, insights, and client diagnostics so that we can answer our clients' toughest questions. YOU'RE GOOD AT Deep expertise in customer experiences across online and offline touchpoints Developing customer-centric strategies that drive growth, cost efficiency, and lifetime value Conducting quant / qual research to understand customer needs and pain points Mapping customer journeys, identifying "moments of truth," & designing target experiences Scoping & implementing AI, automation, and digital solutions to transform customer engagement Building data-driven business cases to prioritize CX investments and innovations Communicating with clients and stakeholders, in a credible and confident way Working collaboratively and effectively in a group dynamic often virtual Proficient in agile ways of working Being flexible and bringing a curious and creative mindset Navigating complexity and ambiguity What You'll Bring 7+ years of consulting experience required; candidates with consulting experience preferred In lieu of consulting experience, 8+ years minimum industry experience required; 12-14+ years of industry experience strongly preferred Bachelor's Degree required (advanced degree preferred) Fluency in English (must have) Experience in any of the following sectors: telecom, retail, banking, insurance, or travel (preferred) Strong business acumen and problem-solving capabilities Strong written and verbal communication skills Who You'll Work With As a Director - Customer Experience , BCG Vantage on our Topic Activation path , you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities t o the ser vice of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Additional info BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations. With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise. BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams. Client Focus (Embedded Expertise) Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets Topic Activation (Sector Expertise with Proprietary Tool & Data Solutions) Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients Research (Practice Topic and Sector-Aligned Research and Insights) Delivers actionable research and insights tailored to the client project's needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data Total compensation for this role includes base salary, annual discretionary performance bonus, contributions to BCG's Profit Sharing and Retirement Fund (PSRF), and a market leading benefits package described below. We expect total annualized compensation for Chicago & Boston based employees to be approximately the following: Base salary of $174,100 Annual discretionary performance bonus between 0-30% 5% Profit Sharing Retirement Fund (PSRF) contribution, increasing to 10% after two years of service. Contributions are vested immediately and there is no waiting period At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
