Facilities Helpdesk Administrator

Facilities Helpdesk Administrator- Romford Essex- 30k- Permanent Opportunity. Office Based

My client a leading Facilities and Maintenance Provider are currently recruiting for an experienced Helpdesk Administrator to join their team based in their Head Office based in Essex

This is a full time office based position- Monday to Friday 8.30-17.00

Duties

• General Helpdesk Administration duties
• PPM planning, releasing and allocating jobs
• Monitor and progress PPM jobs
• Content checking of engineer worksheets
• Cross referencing of engineer worksheets for job numbers, signatures and dates
• Renaming of worksheets adhering to a standard format naming convention
• Ensure PPM KPI's are maintained at 100%
• Zero cost jobs
• Raising Purchase Orders
• Arrange, monitor and progress subcontractor PPMs
• Chase engineers and subcontractors for completion paperwork and file as directed
• Issue the All Released PPM spreadsheet to client within four days of period end
• Raise remedial jobs when required
• Undertake reactive help desk training to become competent in order to cover when necessary
• Follow protocol at all times
• Cover all contracts as required during staff absences