Job Description
A technology services provider in Manchester seeks a skilled 2nd Line IT Administrator for hands-on problem resolution and support duties. This 100% office-based role demands expertise in Windows 10 & 11 and strong customer service skills to assist with complex IT issues. Responsibilities include providing second line support, managing service tickets, and collaborating with other IT teams to enhance service delivery. Attractive benefits such as 25 days PTO, private medical insurance, and enhanced parental leave are included.