122 jobs found

Service Advisor Prestige Main Dealership Cambridge £31,000 basic + £9,600 bonus (OTE £40k - £41k) Full-time Permanent Mon Fri 8:00am 6:00pm 1 in 3 Saturdays 8:30am 1:00pm The Role We re seeking an experienced and professional Service Advisor to join a prestige main dealership in Cambridge. This is a fantastic opportunity to work with a premium automotive brand, delivering an outstanding service experience and supporting the workshop to achieve excellent results. If you re passionate about cars, customer service, and career development in the motor trade we d love to hear from you. Key Responsibilities Provide a warm, professional welcome to all service and repair customers Book vehicles into the workshop and manage job progress updates Advise customers on technical issues and recommended repairs Liaise between the workshop, service team, and customers Cross-sell repair work, parts, and value-added products Raise accurate invoices and handle vehicle handovers efficiently Ensure every customer receives a prestige-level service experience Your Background & Skills Proven experience as a Service Advisor in a main dealership (prestige brand experience desirable) Excellent communication and customer care skills Strong technical awareness and understanding of vehicle servicing Professional, well-presented, and highly organised Ability to work in a fast-paced environment and meet targets Full UK Driving Licence required Benefits £31,000 basic + £9,600 achievable bonus (OTE £40,600) Work with a prestige automotive brand and modern dealership facilities Ongoing manufacturer training and development Supportive, high-performing service team Apply now to join a leading prestige main dealership in Cambridge as a Service Advisor and take the next step in your automotive career with an employer who values your skill, experience, and ambition.

Customer Service Advisor Basic Salary: £35,000 per annum Location: Cradley Heath Hours : Monday - Friday New vacancy for a Front of House/CSA/Customer Service Advisor to join a busy accident repair centre. Reporting to the Body Shop Manager, the main purpose of the job is to deal with customer requirements for vehicle repair in an efficient and courteous manner and to ensure a high standard of customer service. Responsibilities of a Front of House/CSA/Customer Service Advisor: Excellent Customer Service Multi-tasking and prioritising tasks Attention to detail in all administration Scanning Documents Booking parts Skills and Qualifications of a Front of House/CSA/Customer Service Advisor: Experience of working in a modern Accident Repair Centre/Bodyshop is desirable for this role Excellent customer service and organisation skills Good IT skills Experience of cash credit control Excellent administrative skills use of Autoflow or E-Max Ability to work well under pressure and to tight deadlines Ability to work within a team environment This is a full-time, permanent position for a skilled and courteous Front of House/CSA to earn a Competitive salary together with excellent brand approvals and benefit from company culture where career progression is encouraged. Previous experience in a Bodyshop environment is desired but not essential. INDHIGH

Parts Advisor Salary: 28,000- 30,000 Type: Full-Time & Permanent My client, is looking to hire an experienced Parts Advisor to join their depot. This full-time position offers consistency, structure, and a supportive working environment. What you'll be doing in your new Parts Advisor role: Managing the receipt and dispatch of parts for engineers and customers Communicating with manufacturers to place and follow up on orders Providing technical support for parts-related queries Maintaining inventory accuracy and assisting with stock checks Coordinating parts supply for scheduled service work The successful Parts Advisor will have: Experience in an engineering or automotive parts environment Mechanical awareness and parts identification skills Confidence using computerised stock and ordering systems Strong communication skills and attention to detail Benefits you can expect in your new Parts Advisor role: A permanent position within a national service network Training on internal systems and product lines Defined progression paths and support from an established team Call Rob at Kemp Recruitment on (phone number removed) or apply now.

Personnel Solutions are looking for a motivated and detail-oriented Parts Advisor to join our client in Worksop, S80. The ideal candidate will play a crucial role in ensuring the smooth operation of the parts department by providing exceptional customer service and maintaining accurate inventory records. The position will also involve carrying out deliveries to customers as and when needed. Hours - 9am - 6pm Monday to Friday Every other Saturday morning until 12pm 28k - 30k Duties Parts delivery to customers Answering phones and taking orders Putting stock away Receiving stock on system Ordering stock from 3rd party supplies and processing paperwork Carrying out daily stock checks Keeping Parts department clean and tidy Sending old units back to manufacture Requirements Proven experience in a similar role within the automotive or retail sector is preferred Strong organisational skills. Excellent communication skills, both verbal and written, with a focus on customer service. Ability to work collaboratively within a team while also being self-motivated. A keen attention to detail to ensure accuracy in all aspects of the role. To apply for the Parts Advisor role, please do so online and we will be in touch! COMJOB

Customer Service Advisor Location: Edinburgh Hours : Monday - Friday New vacancy for a Front of House/CSA/Customer Service Advisor to join a busy accident repair centre. Reporting to the Body Shop Manager, the main purpose of the job is to deal with customer requirements for vehicle repair in an efficient and courteous manner and to ensure a high standard of customer service. Responsibilities of a Front of House/CSA/Customer Service Advisor: Excellent Customer Service Multi-tasking and prioritising tasks Attention to detail in all administration Scanning Documents Booking parts Skills and Qualifications of a Front of House/CSA/Customer Service Advisor: Experience of working in a modern Accident Repair Centre/Bodyshop is desirable for this role Excellent customer service and organisation skills Good IT skills Experience of cash credit control Excellent administrative skills use of Autoflow or E-Max Ability to work well under pressure and to tight deadlines Ability to work within a team environment This is a full-time, permanent position for a skilled and courteous Front of House/CSA to earn a Competitive salary together with excellent brand approvals and benefit from company culture where career progression is encouraged. Previous experience in a Bodyshop environment is desired but not essential. INDHIGH

Prestige Service Advisor Main Dealership Hatfield Circa £35,000 basic (DOE) + genuine £10,000 bonus Full-time Permanent Mon Fri 8am 6pm 1 in 4 Saturdays 8:30am 4pm The Role An exciting opportunity has arisen for an experienced Prestige Service Advisor to join a busy and successful main dealership in Hatfield . You ll represent a premium automotive brand , delivering exceptional customer care, handling service enquiries, and ensuring each customer enjoys a first-class dealership experience. If you have solid motor trade experience and a passion for providing professional, efficient service this could be your next move. Key Responsibilities Advise customers on all service, maintenance, and repair work Handle technical queries and provide clear, accurate information Book vehicles into the workshop and manage progress updates Communicate effectively with technicians, service control, and customers Identify and cross-sell additional repair work, parts, and services Accurately produce and finalise customer invoices Deliver a premium-level experience that reflects a prestige dealership brand Your Background & Skills Proven experience as a Service Advisor within a main dealership Strong technical understanding of vehicle servicing and repair processes Excellent customer service, communication, and interpersonal skills Organised, professional, and confident in a fast-paced environment Ability to build long-term relationships and ensure customer loyalty Full UK Driving Licence required Benefits Circa £35,000 basic (DOE) + genuine £10,000 bonus Full manufacturer training and development opportunities Work with a prestige brand in a modern, customer-focused dealership Supportive management team and excellent career progression prospects Apply now to join a respected prestige main dealership in Hatfield as a Service Advisor where your expertise, customer focus, and drive will be rewarded with excellent earnings and career growth.

Parts Advisor Position: Parts Advisor Location: Boston Money: 30,000 + Bonus + Overtime Hours: 7am-3:30pm week 1 and 10:30am-6pm week 2 Days: Monday-Friday Our client, a large commercial vehicle dealership with multiple sites is actively seeking to employ a Parts Advisor for their depot. The successful Parts Advisor applicant will work in the depots parts department ensuring that parts are efficiently distributed to the service mechanics / technicians across the various shifts worked on site. As a Parts Advisor will be responsible for maintaining stock levels in the stores, ordering specialist parts as they are required and undertaking inventory checks to make sure all parts ordered are delivered and are the correct parts needed. In order to qualify for the Parts Advisor role you must have experience working in the vehicle parts field, be computer literate, have excellent customer service skills and have a valid UK driving licence. If you are interested in the role of becoming a Parts Advisor, please reply to this advert with an up to date copy of your CV or call Jamie at Kemp Recruitment on (phone number removed) for further information. INDJH

Commercial Parts Advisor Required for Main Dealership - Bicester Basic Salary: Up to £30,000 + £33,000 Bonus Family-Run Business Multi-Brand Workshop Monday-Friday over three different day shifts with Saturday mornings on a rota paid at overtime. We are currently recruiting for a knowledgeable and customer-focused HGV Parts Advisor to join our clients busy and successful team in Bicester. This is an excellent opportunity for someone with experience in commercial vehicle parts to join a reputable and growing business. Key Responsibilities: Identify and supply parts to both retail and trade customers Provide professional and efficient customer service at all times Accurately process orders and maintain stock control Liaise with suppliers and the internal workshop to ensure smooth operations Assist with pricing, quotations, and order follow-ups Work collaboratively with the Parts Manager and team to meet targets and service levels Key Requirements: Previous experience as a Parts Advisor, preferably within the HGV or commercial vehicle sector Good knowledge of vehicle components and parts catalogues Comfortable using dealership systems and parts ordering software Strong communication and interpersonal skills Organised, proactive, and a team player What We Offer: Competitive salary with performance-related bonus Comprehensive training and development opportunities Supportive team environment Career progression within a growing company Company benefits package If you're looking for your next step in the commercial vehicle industry and want to join a team that values expertise and professionalism, we d love to hear from you. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we re here to make sure every Monday counts!

Join a reputable franchised dealership group in the Guildford area as a Service Advisor, a vital role within a well-established business recognised for industry awards and consistent growth across Surrey and Hampshire. Our Client is committed to delivering outstanding customer service and maintaining high standards of vehicle care, providing an excellent environment for experienced motor trade professionals to develop their careers. The Service Advisor will play a key role in ensuring customer satisfaction and smooth workshop operations. Key benefits: Up to 32,000 basic salary, depending on experience, with on-target earnings of approx. 7,000 Comprehensive professional training and personal development support Access to an employee benefit platform offering high street discounts Opportunity to progress to the position of Senior Service Advisor Supportive team environment focused on customer satisfaction Time off during the week if you work a Saturday morning (8am to 12pm) Friendly working environment with stability and prospects for career advancement The duties include: Handling customer enquiries and queries efficiently and professionally Qualifying service needs and diagnosing vehicle issues where applicable Establishing clear understanding and agreement with customers regarding work to be completed Accurately managing the service department loading system in line with workshop capacity Managing the handover and administration of loan vehicles Explaining vehicle repairs and services to customers, ensuring full understanding and obtaining authorisation Adhering to manufacturer service requirements and standards Maintaining accurate service records within relevant systems Following safe working practices and business policies to ensure a secure environment Requirements: Full UK driving licence is essential Proven experience as a Service Advisor in a franchised dealership or motor trade environment preferred Strong communication skills, both verbal and written Numeracy, literacy, and IT skills necessary for success in the role Smart appearance and professional attitude Ability to work efficiently under pressure while maintaining high standards Knowledge of vehicle systems, basic vehicle design, and parts (desirable but not essential) Role model qualities to support and mentor less experienced colleagues This is an excellent opportunity for a dedicated Service Advisor to join a leading dealership network. The role offers ongoing training, career development, and a positive working environment. If you are passionate about delivering top-quality customer service within the motor trade, we encourage you to apply for this Service Advisor position. Please contact Liam Buffenbarger at Perfect Placement for further information on this opportunity or other vacancies in your area.

PARTS ADVISOR Parts Advisor job details Basic Salary:£28,000 - £30,000 Working Hours:Monday to Friday working 3 different shifts 7am - 4pm, 8am - 5pm & 9am - 6pm Saturday morning (1in2) 8am - 12pm Location:Bicester An experienced Parts Advisor with commercial experience is required for full time permanent vacancy. Responsibilities of a Parts Advisor Ensure that incoming inventory is stocked in the correct location. Meet and assist the customer in a courteous and professional manner providing them with the information they need. Maintain the parts department in a clean and organized manner. Accurately price parts and accessories using the proper pricing source and keep the computer system up to date. Informing customers of any current specials. Demonstrates behaviours consistent with the Company's Values in all interactions with customers, co-workers and vendors. If you have Parts Advisor experience, excellent customer service skills, a good work ethic and full UK drivers licence then please contact Andy at AutoSkills UK and quote reference number 53116 Auto Skills UK is recognized as the leading provider of Permanent and Temporary staffing solutions, from productive trades to senior management and are always looking for candidates within the Commercial Vehicle industry.

About the role Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Sytner Land Rover Knutsford As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Sytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone. We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

An exciting opportunity for a Customer Service Advisor to join the team of a leading Consumer Goods Company located in Basingstoke. Hybrid 3 days a week in Basingstoke HO and 2 days WFH Monday - Friday 9am - 5pm Full training will be given on products and processes If you have a bright personality with a genuine interest in helping people and would enjoy interacting with customers to ensure they receive the best level of Customer Service, then please read on! Within this position you will play a critical role in building positive relationships with customers who have or plan to purchase products, ensuring their satisfaction by providing exceptional customer service through phone, email, and online interactions ensuring all administration is managed effectively to support. Previous customer service and ideally call handling experience is required for this role. You will be joining an amazing team and culture match, with beautiful offices and long-term prospects. Role responsibilities will include - Dealing promptly and efficiently with customer queries through phone, email, and chat interactions To receive and relay messages from customers and consumers Follow up customer and consumers queries to ensure a timely and satisfactory conclusion Open incoming mail and customer returns Respond to correspondence received by letter or email Distribute new product updates brochures and product information Process and send "Free Of Charge" items via Head Office Accurately process spare parts orders and invoices Accurately process repair requests and invoices Maintain up to date filing and general administration duties Please apply / get in touch to hear more INDCP

PLEASE DO NOT APPLY FOR THIS ROLE IF YOU HAVE NEVER WORKED AS A SERVICE ADVSIOR WITHIN A UK MAIN DEALER - THANK YOU Car Dealership Service Advisor £28.5k basic with £36.9k OTE Hertfordshire Permanent/Full Time Working Hours: Monday to Friday (8am 6pm) / 1 in 3 Saturdays (8am 1pm) Our client, a franchised Motor Trade main dealer group in Hertfordshire, is searching for a skilled Service Advisor to join their dynamic team. They need someone who is experienced and ready to hit the ground running. If you re passionate about the automotive industry and have what it takes to thrive in a fast-paced environment, we want to hear from you today! Duties & Responsibilities: Advising on technical queries or issues. Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department. Booking vehicles into the department for work to be carried out. Informing customers of the progress of their vehicle. Cross selling customer repairs and parts. Finalising the invoice on completion of required work. Your Background & Skill: Proven experience working in a busy and demanding dealership, as a Service Advisor. Technical skills and experience are essential. Well-presented and have excellent interpersonal and organisational skills. Ability to build rapport and create lasting relationships with customers (which lead to customer loyalty and referrals). Excellent communication skills. For further details on this Service Advisor role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Automotive Recruitment Consultancy.

Automotive Bodyshop Aftersales Advisor required near Hemel Hempstead up to 37,000 basic + bonuses Monday to Friday with Saturday AM (1 in 3) Our client, an established and extremely well-reputed Automotive Specialist is seeking an experienced Aftersales Bodyshop Advisor to join this family-run business. This is fantastic opportunity to work alongside some of the nicest vehicles in the Motor Trade. Naturally this opportunity is not about numbers and focused solely on providing the best quality service to its customers. You will report to the Directors of the business whilst also supporting each of its employees with the Bodyshop. This is a rare opportunity to join a growing business that will provide you opportunity to expand your skill-set and career prospects. As an Estimator/Bodyshop Manager you will; Determine the extent of structural, body, mechanical, and electrical damage to vehicles. Accurately estimate parts and labour costs to repair damage. Negotiate contracts with suppliers for parts and materials. Ensure all repairs are completed to the highest standard. Resolve day-to-day issues and support team productivity. Requirements for the successful candidate; A desire to make sure each customer is treated with the best quality service. Strong communication and organisational skills. Strong problem-solving abilities. This is a rare opportunity to become part of a excellent business where you will be treated as one of the family and work on the nicest vehicles in the Motor Trade. Due to the nature of the role, you will require recent experience of being within a Automotive Bodyshop. If this position sounds perfect for the next step in your career, please get in touch with Ed Bott at ASI Recruitment using ref: 7812 to discuss in more detail. Important ASI Recruitment will not forward your CV to any job without speaking to you first, can you please make sure your contact details are on your CV, Mobile, Email and Landline if you have one If you would like to know more about this exciting opportunity, please get in touch with your current and accurate CV. Our standard procedure is to speak to you before we send your CV to any of our clients so please make sure your contact details are on your CV.

Bodyshop Manager Up to 55,000 OTE 80,000 + Car Allowance or Car Polegate Permanent position, Monday to Friday, 500 monthly Car allowance Access a portion of your earnings in advance every month Leading name in the industry Successful and high performing team BSI approved site Please contact Rochelle on (phone number removed) for more information Bodyshop Manager - Lead. Inspire. Deliver Excellence We are excited to offer a key leadership opportunity for an experienced Bodyshop Manager / General Manager to join a growing and highly respected accident repair group. This is an important position , overseeing the day-to-day operations of a high-performing, successful repair site and playing a vital part in the continued growth of the business Our client is an expert within the accident repair market and due to exponential growth, they are looking to recruit an experienced Automotive Bodyshop manager, who is experienced in managing an efficient, BSI approved site. A strong bodyshop / accident repair background is essential The Role: Bodyshop Manager Your role will be varied and all-encompassing with the below duties. For a full job specification please contact Clear Automotive. As a Bodyshop Manager you will Manage the on-site team of 6 technicians - Paint Sprayers, Panel Beaters, MET Technicians, Estimator and administrative staff Your key responsibilities will include entire site management, which includes Health and Safety, Performance Management, Financials and Customer Service and setting targets Ideally familiar with the Autoflow BMS and Audatex estimating system Leading by example and promoting a positive work ethic You will be responsible for recruitment and delivering against key performance indicators with the help your senior management team. Ensuring Key to Key and CSI targets are met or exceeded You will provide strong leadership to direct reports and all site employees, to drive performance and achieve or exceed all financial and operational targets. Understand the business needs, the accounts, reports and KPI's Effectively manage site resources and costs in order to optimise capability and profitability Monitor individual productive performance to minimise non-productive time. Establish, maintain and promote good working relations with key personnel Hold daily production meetings to ensure work completion targets with team leaders, parts and reception staff. Actively and efficiently manage work provider and supplier relationships Dealing with any customer issues What We Are Looking For - Bodyshop Manager Extensive experience in bodyshop management, with a strong understanding of the vehicle repair and insurance claims processes A natural leader with proven people-management skills, able to motivate and develop high-performing teams Previous site management experience within the accident repair industry IND123 If you would like to discuss the General Bodyshop manager position in more detail, then please call Rochelle at Clear Automotive on (phone number removed) for a confidential chat. We are also looking for candidates with the following skill sets: Panel Beater, Panel Technician, Bodyshop MET, Bodyshop Mechanic, Vehicle Painter, Vehicle Paint Sprayer, Vehicle Prepper, Paint Prepper, Bodyshop Technicians, Accident repair, Vehicle body repair, coach builder, VDA, Vehicle Damage Assessor, Bodyshop Estimator, Production Manager, Vehicle Technician, Workshop Controller, Bodyshop Controller, SMART Repairer and Bodyshop Manager, Regional and General Manager, Service Advisor, Service Manager, Parts Advisor, Parts Manager and more.

Company: Van Mossel Breeze Role: Vehicle Technician Salary & OTE: £30,000 to £42,000 per annum Location: Volkswagen Commercial Vehicle, Poole Job type: Permanent, full time Would you like to work on the world-renowned, Volkswagen campervans? We're excited to announce we have a new opening for a Vehicle Technician to join our Volkswagen Commercial Vehicle Dealership in Poole . As a vital part of our team, you will work within a team of skilled VAG mechanics and be part of our award-winning California department. Bring your passion for automotive excellence and we'll provide you with the training, and development opportunities to drive your career forward. Why Join Van Mossel Breeze? We are proud to be part of Van Mossel Automotive Group; an award winning, people orientated, family-owned business that has gained global recognition over a 77-year tenure in the automotive industry. Van Mossel now operates in over 7 countries and have been named as one of the leading automotive companies in Europe. At Van Mossel Breeze, we believe it's our people who set us apart and drive our company forward as we continue to grow. If you'd like to be part of our journey, you will receive an excellent benefits package that includes: A competitive remuneration package A vibrant and professional working environment Comprehensive and continuous branded training Contributed Company pension scheme Life assurance scheme Car benefit scheme Cycle to work scheme Free physio & chiropractic services Staff referral scheme 24/7 Health & Wellbeing support Enhanced maternity and paternity leave Discount on parts and labour at any of our dealerships 50% off PURE gym membership 50% off campervan hire through Breeze Campers 32 days annual leave, including bank holidays Extra annual leave, given on length of service (uncapped) Package: Schedule: Monday to Friday: 8.00am to 5.00pm Pay: £30,000 to £36,000 (DOE) + £6,000 OTE We're Looking For! Proven experience as a Vehicle Technician (VW Group or Commercial Vehicle experience would be an advantage) Strong mechanical knowledge and skilled within diagnostic, servicing and repair work A positive and inclusive attitude, who thrives in a collaborative, team environment Professional with a customer focused approach You must be NVQ Level 3 qualified or equivalent Full UK driving licence Job Description: Perform vehicle maintenance and repairs to manufacturer standards, communicating issues back to the workshop controller and completing additional repair work as advised by managers or advisors Diagnose faults using approved diagnostic equipment, following Brand guidelines Complete documentation accurately and in line with brand guidelines Ensure compliance with health and safety policies Maintain warranty procedures and quality standards Ensure vehicles comply with industry safety standards when returned to the customer and any faults been reported and noted on the job cards Joining Van Mossel Breeze will provide a challenging and rewarding role with plenty of room for self-development, in line with the Van Mossel motto 'Driven. By you. For you.' Does this sound like the company for you? Apply now - we look forward to meeting you! Job Types: Full-time, Permanent Pay: £30,000.00-£42,000.00 per year Benefits: Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Free flu jabs Gym membership Health & wellbeing programme Life insurance Referral programme Work Location: In person

Service Team Manager Prestige Motor Retail Poole 35,000 OTE Role: Service Team Manager Location: Poole Employer: Main Dealer Salary: 35,000 OTE Are you an experienced Service Advisor looking to step into a Service Team Manager role with one of the world's most iconic prestige brands? A premium retail group in Poole is looking for a professional, customer-focused leader to manage the end-to-end aftersales experience for their clients. This is a high-performing environment where attention to detail and workshop profitability are key. The Role As a Service Team Manager, you are responsible for your own dedicated group of customers. You will act as the primary link between the client and the workshop, ensuring that every vehicle is managed efficiently, expectations are exceeded, and the workshop operates at maximum capacity. Key Responsibilities: Customer Management: Receive customers and their vehicles in a professional manner, discussing and confirming all technical requirements. Workshop Liaison: Work closely with the technician team to achieve the highest performance levels and ensure work is completed to schedule. Technical Advice: Keep customers informed on vehicle status, providing clear technical and commercial advice on repair work and cost estimates. Sales Growth: Actively promote aftersales services, accessories, and optional extras in a consultative manner. Data Accuracy: Ensure all vehicle and customer data is correctly captured and updated via the Kerridge DMS . Administration: Process repair orders, ensure accurate invoicing, and manage warranty documentation and parts identification. Key Candidate Requirements: Technical Experience: A proven background as a Service Advisor within the automotive industry is essential. System Knowledge: Kerridge DMS experience is an absolute requirement for this role. Communication: Exceptional customer service skills with the ability to anticipate client needs. Education: Maths GCSE at Grade 5 (C) or above. Professionalism: Applicants must be immaculately presented and hold a full UK Driving Licence. Salary & Benefits: Competitive OTE: Up to 34,968 per annum. Stable Hours: Monday to Friday 08:00 - 18:00 (one late finish until 18:30 per week). Saturdays (08:00 - 14:00) on a rota basis, paid as additional hours. Prestige Brand: Work with a global leader in automotive luxury and engineering. Join a team that prides itself on excellence. If you are a Kerridge-proficient Service Advisor ready for the next step, we want to hear from you. If you are interested please contact Alfie on (phone number removed) quoting job number (phone number removed) / INDAUTO At Platinum we recruit for specialist engineering roles across vital industries: HGV, Automotive, Plant, Waste & Recycling, Agriculture, Generators, and Cranes & Lifting . If your background isn't directly in this sector or, if this role isn't right for you, your technical skills are likely transferable so we still encourage you to get in touch; (url removed) (phone number removed). Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.

Contek Recruitment are workiong on behalf of our prestigious client who are a renowned UK-based manufacturer of refuse collection vehicles (RCVs), with a rich history dating back to 1907. Specialising in designing and building safety-focused chassis, bodies, and bin lifts for waste and recycling. They produce over 1,000 units annually and offer comprehensive, solutions for urban environments. The role offers a competitive salary between 37,000.00 - 40,000.00 per annum, dependent on experience, with standard working hours from 08:00 to 17:00, Monday to Friday. Why This Role Stands Out: - Be part of a historic company known for innovation and quality. - Engage in a dynamic role that combines technical expertise with customer service. - Work in a collaborative environment with close ties to engineering and technical teams. - Influence product development by identifying part failure trends. - Enjoy a stable, full-time position with a competitive salary. Key Responsibilities: - Handle customer enquiries via phone and email with confidence and expertise. - Identify and supply the correct parts first time, every time. - Prepare quotes and promote genuine OE parts. - Act as the first point of contact for complex and escalated parts queries. - Manage parts data, vehicle BOMs, and engineering changes within electronic parts catalogues. Skills, Experience, and Education: Communication: - Confident communicator with a professional telephone manner. - Proven ability to deliver excellent customer service in a fast-paced environment. Knowledge/Expertise: - Strong automotive parts knowledge with hands-on aftermarket experience. - Technically minded, with the ability to interpret parts data and engineering changes. Innovation: - Work closely with engineering and technical teams to resolve issues and improve accuracy. - Identify part failure trends and produce technical parts bulletins. Business Impact: - Prepare quotes and promote genuine OE parts to drive sales. - Act as the go-to specialist for technical parts advice. Accountabilities: - Ensure accurate and timely completion of parts identification and supply. - Lead in resolving complex and escalated parts queries. Call to Action: Ready to take your automotive parts expertise to the next level with a leading manufacturer? Apply today.