Customer Service Advisor

Are you confident communicating with customers, identifying opportunities, and supporting commercial teams in a fast-paced environment?

Job Title: Customer Service Advisor

Location: Haverhill

Salary: 13.49 p/h to start

Hours: Monday - Friday 8:30am-5:00pm

Contract Type: Full time, Temp on-going (perm for the right person)

Our client based in Haverhill, Suffolk is seeking a Customer Service Advisor to join their team.

As the Customer Service Advisor your duties will include:

• Manage incoming enquiries, ensuring they are accurately routed to the appropriate teams to support timely resolution and maximise sales opportunities.
• Maintain accurate customer records
• Generate and qualify leads using external databases and technical enquiries
• Support the team with communications, including new products & market research.

An ideal candidate for the Customer Service Advisor will have:

• Confident making outgoing calls.
• Possess an excellent telephone manner.
• Proven experience working within a busy customer service environment.

Ideally you will have experience within a similar position. Interviews will take place in Haverhill, Suffolk following a registration process by PureKat Consultancy Ltd. If we have not responded to your application within 3-5 days, unfortunately you have not been successful on this occasion, but please feel free to contact us for other opportunities. PureKat Consultancy is acting as an Employment Agency for permanent vacancies and as an Employment Business for temporary vacancies.