Job Description
ServiceNow Developer
Salary: 60,000 - 85,000 + Bens, Perks, Healthcare options, Pension
Location: Manchester (UK Wide 2-3 days onsite)
About the Role
We're looking for a motivated ServiceNow Developer who's excited to grow their career and make a meaningful impact by enhancing customer platforms and digital experiences. This role combines project delivery with ongoing platform development and improvement, working closely with internal technology teams and Automation Development specialists.
We take a modern, collaborative approach - working together across teams and with clients to deliver high-quality solutions and exceptional customer satisfaction.
Hybrid working model: This role offers a flexible blend of office, client site, and home working (not fully remote).
Your Role
As part of the ServiceNow delivery team, you'll have opportunities to build your technical skills and contribute to successful customer outcomes. Your responsibilities will include:
- Designing, developing, and maintaining ServiceNow applications and modules, particularly Virtual Agent and RPA workflows
- Collaborating with stakeholders to translate business requirements into technical solutions
- Implementing and configuring ServiceNow Virtual Agent to enhance user experience
- Integrating RPA tools with ServiceNow to automate repetitive tasks and improve efficiency
- Monitoring and optimising platform performance to ensure reliability and scalability
Your Skills and Experience
We're looking for candidates who combine technical capability with a collaborative mindset. If you don't meet every requirement but are enthusiastic about the role, we encourage you to apply.
You'll ideally bring:
- Understanding of IT Service Management (ITSM) and IT Operations Management (ITOM) processes
- Experience developing and customising ServiceNow workflows and integrations
- Familiarity with ServiceNow Virtual Agent and/or RPA tools
- JavaScript development experience
- Strong problem-solving skills and a desire to learn and grow
Security Clearance Requirements
This role requires Security Check (SC) clearance. Applicants must have lived continuously in the UK for the past five years and meet additional eligibility requirements. Some roles may be restricted to sole UK nationals. Clearance eligibility will be assessed during the recruitment process.
What's in It for You?
You'll be joining an organisation that values wellbeing, professional growth, and meaningful work.
- Access to wellbeing initiatives including Mental Health Champions and wellbeing platforms
- Opportunities to work on innovative digital transformation projects
- Exposure to a wide range of clients and industries
- Ongoing learning and career development support
Together, we help organisations reimagine what's possible through technology.
