Internal Account Manager Internal Account Manager Normanton - Fully Site-based £25,000 average OTE £28,000 Interviews to take place in January 2026 Your new role As an Internal Account Manager, you will be responsible for managing and nurturing a portfolio of existing customers. Your focus will be on building strong relationships, understanding their needs, and identifying opportunities to grow account value. This is not a cold-calling role - instead, you'll be speaking with warm, engaged customers who already use our products/services. Manage and develop relationships with an existing portfolio of accounts Make outbound calls to current customers to discuss upcoming needs, product updates, and growth opportunities Identify upsell and cross-sell opportunities based on customer requirements Ensure an exceptional customer experience with every interaction Work closely with internal teams to ensure smooth service delivery Maintain accurate records of customer interactions and account activity What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Feb 01, 2026
Full time
Internal Account Manager Internal Account Manager Normanton - Fully Site-based £25,000 average OTE £28,000 Interviews to take place in January 2026 Your new role As an Internal Account Manager, you will be responsible for managing and nurturing a portfolio of existing customers. Your focus will be on building strong relationships, understanding their needs, and identifying opportunities to grow account value. This is not a cold-calling role - instead, you'll be speaking with warm, engaged customers who already use our products/services. Manage and develop relationships with an existing portfolio of accounts Make outbound calls to current customers to discuss upcoming needs, product updates, and growth opportunities Identify upsell and cross-sell opportunities based on customer requirements Ensure an exceptional customer experience with every interaction Work closely with internal teams to ensure smooth service delivery Maintain accurate records of customer interactions and account activity What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Collections Advisor Location: Hybrid (3 days in Stratford-upon-Avon) Salary: 26,000 Hours: 37.5 hrs per week, shifts between 8am-5pm Mon-Fri We're seeking a confident and customer-focused Collections Advisor to support customers with resolving outstanding utility accounts. You'll handle inbound and outbound calls, agree payment plans, negotiate solutions, and ensure all account information is recorded accurately. What We're Looking For: Strong communication skills and a professional, empathetic approach Confident telephone manner, including in challenging situations Customer service or collections experience preferred (not essential) Good IT and keyboard skills, attention to detail, and ability to work to targets If you're positive, resilient, and motivated to help customers find the right solutions, we'd love to hear from you. Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Feb 01, 2026
Full time
Collections Advisor Location: Hybrid (3 days in Stratford-upon-Avon) Salary: 26,000 Hours: 37.5 hrs per week, shifts between 8am-5pm Mon-Fri We're seeking a confident and customer-focused Collections Advisor to support customers with resolving outstanding utility accounts. You'll handle inbound and outbound calls, agree payment plans, negotiate solutions, and ensure all account information is recorded accurately. What We're Looking For: Strong communication skills and a professional, empathetic approach Confident telephone manner, including in challenging situations Customer service or collections experience preferred (not essential) Good IT and keyboard skills, attention to detail, and ability to work to targets If you're positive, resilient, and motivated to help customers find the right solutions, we'd love to hear from you. Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
12 Month Fixed term contract Office-based Immediate Start Sales Administrator / Internal Account Manager Location: Normanton (Fully Office-Based) Contract: Fixed Term - 12 Months Hours: Full-TimeI am working with a client who is seeking a Sales Administrator / Internal Account Manager to join their team for a 12 month maternity cover. This is a busy and varied office based role, supporting the team to ensure a smooth and efficient experience for customers. Key ResponsibilitiesIn this role, you will handle a broad range of administrative and customer-focused tasks, including: Being the first point of contact on the Customer Service phone line Managing telephone and email enquiries professionally and promptly Taking, processing, and importing stock orders Sending pre production samples and approving samples with external suppliers Sending smart forms and order confirmations to customers Following up on open orders and keeping customers updated on progress Assisting the Sales team with projects and day to day support Maintaining accurate records and updating the Capsule CRM system with new opportunities Liaising confidently with colleagues across different departments and with external partners Supporting general administrative duties as required Taking responsibility for personal health and safety in the workplace Skills & Experience RequiredWe're looking for someone who can bring: Strong customer focus and a positive, solution driven mindset Excellent attention to detail and accuracy Confident written and verbal communication skills Proven organisational skills with the ability to multitask effectively Ability to work well under pressure in a fast paced environment Experience liaising with internal and external stakeholders Good computer literacy (Microsoft Office; CRM experience beneficial) A professional, friendly approach and strong team ethic What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Feb 01, 2026
Full time
12 Month Fixed term contract Office-based Immediate Start Sales Administrator / Internal Account Manager Location: Normanton (Fully Office-Based) Contract: Fixed Term - 12 Months Hours: Full-TimeI am working with a client who is seeking a Sales Administrator / Internal Account Manager to join their team for a 12 month maternity cover. This is a busy and varied office based role, supporting the team to ensure a smooth and efficient experience for customers. Key ResponsibilitiesIn this role, you will handle a broad range of administrative and customer-focused tasks, including: Being the first point of contact on the Customer Service phone line Managing telephone and email enquiries professionally and promptly Taking, processing, and importing stock orders Sending pre production samples and approving samples with external suppliers Sending smart forms and order confirmations to customers Following up on open orders and keeping customers updated on progress Assisting the Sales team with projects and day to day support Maintaining accurate records and updating the Capsule CRM system with new opportunities Liaising confidently with colleagues across different departments and with external partners Supporting general administrative duties as required Taking responsibility for personal health and safety in the workplace Skills & Experience RequiredWe're looking for someone who can bring: Strong customer focus and a positive, solution driven mindset Excellent attention to detail and accuracy Confident written and verbal communication skills Proven organisational skills with the ability to multitask effectively Ability to work well under pressure in a fast paced environment Experience liaising with internal and external stakeholders Good computer literacy (Microsoft Office; CRM experience beneficial) A professional, friendly approach and strong team ethic What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Portfolio Payroll is working with a well-regarded education bureau to recruit a Remote Pension Officer who will play a key role in supporting the delivery of accurate and compliant pension and payroll services to schools, academies and multi-academy trusts. This position focuses on ensuring full compliance with the Local Government Pension Scheme (LGPS) and Teachers' Pension Scheme (TPS), while providing expert guidance to both clients and payroll colleagues. The successful candidate will provide specialist pension administration support, ensuring all LGPS and TPS processes are handled accurately, efficiently and in line with scheme regulations, client agreements and statutory deadlines. Key Responsibilities Pension Administration Support payroll officers with the day-to-day administration of LGPS and TPS for a range of education clients. Process and validate pension data relating to starters, leavers, opt-ins/opt-outs, transfers and retirements. Ensure pension contributions are calculated and deducted correctly through payroll. Prepare and submit monthly and annual submissions to Teachers' Pensions and the appropriate LGPS funds. Reconcile contribution payments, investigate errors and resolve mismatches promptly. Maintain accurate pension records across payroll systems and online pension portals (e.g., iConnect, TPS portal). Assist with monitoring contribution rates, pensionable pay and auto-enrolment requirements. Support year-end reporting and audit work for education clients. Maintain thorough documentation and audit trails for all pension-related actions. Keep up to date with changes in pension legislation, scheme requirements and employer responsibilities. Provide guidance to payroll colleagues and education clients on pension rules, data requirements and compliance matters. Liaise with LGPS administrators, TPS officials and school/academy contacts to resolve queries effectively. Work alongside the Payroll & Pensions Manager to refine internal processes and maintain service delivery standards. Skills & Experience Essential Experience working with both LGPS and TPS, ideally within an education or payroll environment. Strong knowledge of UK public sector pension regulations. Exceptional attention to detail when working with high-volume data. Good numeracy and IT competence, including use of payroll or pension administration systems. Confident communicator with excellent customer service skills. Able to manage multiple deadlines and prioritise workload effectively. Whats on Offer Salary up to 32,000 Fully remote 25 days plus banks And many more 50803LAR1 INDPAYN Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.
Feb 01, 2026
Full time
Portfolio Payroll is working with a well-regarded education bureau to recruit a Remote Pension Officer who will play a key role in supporting the delivery of accurate and compliant pension and payroll services to schools, academies and multi-academy trusts. This position focuses on ensuring full compliance with the Local Government Pension Scheme (LGPS) and Teachers' Pension Scheme (TPS), while providing expert guidance to both clients and payroll colleagues. The successful candidate will provide specialist pension administration support, ensuring all LGPS and TPS processes are handled accurately, efficiently and in line with scheme regulations, client agreements and statutory deadlines. Key Responsibilities Pension Administration Support payroll officers with the day-to-day administration of LGPS and TPS for a range of education clients. Process and validate pension data relating to starters, leavers, opt-ins/opt-outs, transfers and retirements. Ensure pension contributions are calculated and deducted correctly through payroll. Prepare and submit monthly and annual submissions to Teachers' Pensions and the appropriate LGPS funds. Reconcile contribution payments, investigate errors and resolve mismatches promptly. Maintain accurate pension records across payroll systems and online pension portals (e.g., iConnect, TPS portal). Assist with monitoring contribution rates, pensionable pay and auto-enrolment requirements. Support year-end reporting and audit work for education clients. Maintain thorough documentation and audit trails for all pension-related actions. Keep up to date with changes in pension legislation, scheme requirements and employer responsibilities. Provide guidance to payroll colleagues and education clients on pension rules, data requirements and compliance matters. Liaise with LGPS administrators, TPS officials and school/academy contacts to resolve queries effectively. Work alongside the Payroll & Pensions Manager to refine internal processes and maintain service delivery standards. Skills & Experience Essential Experience working with both LGPS and TPS, ideally within an education or payroll environment. Strong knowledge of UK public sector pension regulations. Exceptional attention to detail when working with high-volume data. Good numeracy and IT competence, including use of payroll or pension administration systems. Confident communicator with excellent customer service skills. Able to manage multiple deadlines and prioritise workload effectively. Whats on Offer Salary up to 32,000 Fully remote 25 days plus banks And many more 50803LAR1 INDPAYN Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.
First Line Analyst L3 Join a leading independent technology and services provider as a First Line Analyst L3 Job Overview: We are looking for a proactive and customer focused Service Desk Specialist to join our team. In this role, you will be responsible for delivering high quality technical support and customer service across multiple channels, ensuring an exceptional experience for both internal and external stakeholders. You will act as a key point of contact for incident resolution, service requests, and escalations, while also supporting continuous improvement initiatives within the team. Rate£17.87/Hr through UMB£13.77/Hr through basic PAYE£15.63/Hr through Premium PAYE Contract 6 Months contract LocationRaynesway - Derby DE21 7BE Security Required:SC Clearance Key Responsibilities Managing inbound/outbound customer contacts either remotely or at customer site through a variety of channels.Ticket creation and management to ensure customer compliance Performing technical activities and resolving issues at first point of contact where applicableEvaluate escalations and action appropriately to ensure customer demands are met.Proactive cooperation with other team membersAbility to identify improvement ideas with team leaders to take further actions Floor walking and real-time assistance to colleagues/Team LeaderCollaboration and professional communication (client and internal)Involvement in the tasks below upon line manager's request:Handling queue managementQuality checks and feedback delivery to share with the team leaders to take further actions.Cooperation with other teams and resolver groups or 3rd partiesCreation of regular or ad-hoc reportsSupport the optimisation team and optimisation initiatives.Acting as role model to colleagues at junior level, and being able to impart knowledge and supportAbility to use, create and review knowledge articlesKnowledge Coaching & Feedback Key RequirementsWorks under supervision. Uses minor discretion.Able to follow instructions and procedures Uses information systems, technology functions and applications in line with IT industry standards as appropriate for the role. Demonstrates customer service abilitiesRoutine administrative skillsGood interpersonal skills, basic literacy, and numeracy skills to support customers in language.Demonstrates awareness of health and safety at work.We would expect extended understanding of PC usageStrong communication skills with a proactive approach to solutionsAt least 18 months experience of working at a service desk / call centreCustomer Service experience is essential at this level.Ability to perform ticket analysis and report on trendsAbility to handle excel, ppt at a basic levelAbility to work independently and meet deadlinesDemonstrate project management skills in account-related projectsAbility to adapt quickly to dynamic team environments to maintain consistent, effective contribution.Open to work in a 24/7 work environment Additional InformationInterview Process: Once profile shortlisted, an interview will be conducted How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Feb 01, 2026
Contractor
First Line Analyst L3 Join a leading independent technology and services provider as a First Line Analyst L3 Job Overview: We are looking for a proactive and customer focused Service Desk Specialist to join our team. In this role, you will be responsible for delivering high quality technical support and customer service across multiple channels, ensuring an exceptional experience for both internal and external stakeholders. You will act as a key point of contact for incident resolution, service requests, and escalations, while also supporting continuous improvement initiatives within the team. Rate£17.87/Hr through UMB£13.77/Hr through basic PAYE£15.63/Hr through Premium PAYE Contract 6 Months contract LocationRaynesway - Derby DE21 7BE Security Required:SC Clearance Key Responsibilities Managing inbound/outbound customer contacts either remotely or at customer site through a variety of channels.Ticket creation and management to ensure customer compliance Performing technical activities and resolving issues at first point of contact where applicableEvaluate escalations and action appropriately to ensure customer demands are met.Proactive cooperation with other team membersAbility to identify improvement ideas with team leaders to take further actions Floor walking and real-time assistance to colleagues/Team LeaderCollaboration and professional communication (client and internal)Involvement in the tasks below upon line manager's request:Handling queue managementQuality checks and feedback delivery to share with the team leaders to take further actions.Cooperation with other teams and resolver groups or 3rd partiesCreation of regular or ad-hoc reportsSupport the optimisation team and optimisation initiatives.Acting as role model to colleagues at junior level, and being able to impart knowledge and supportAbility to use, create and review knowledge articlesKnowledge Coaching & Feedback Key RequirementsWorks under supervision. Uses minor discretion.Able to follow instructions and procedures Uses information systems, technology functions and applications in line with IT industry standards as appropriate for the role. Demonstrates customer service abilitiesRoutine administrative skillsGood interpersonal skills, basic literacy, and numeracy skills to support customers in language.Demonstrates awareness of health and safety at work.We would expect extended understanding of PC usageStrong communication skills with a proactive approach to solutionsAt least 18 months experience of working at a service desk / call centreCustomer Service experience is essential at this level.Ability to perform ticket analysis and report on trendsAbility to handle excel, ppt at a basic levelAbility to work independently and meet deadlinesDemonstrate project management skills in account-related projectsAbility to adapt quickly to dynamic team environments to maintain consistent, effective contribution.Open to work in a 24/7 work environment Additional InformationInterview Process: Once profile shortlisted, an interview will be conducted How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
NEW VACANCY! (PK9018) CUSTOMER ACCOUNT MANAGER WEST YORKSHIRE - Contact me for location details Office Based: Monday To Thursday 9am - 5.30pm / Friday 9am - 5:00pm COMPETITIVE + Achievable Bonus Scheme + 23 Days Holiday + Bank Holidays (Rising with length of service) Benefits: Achievable Bonus Scheme - Team & Company performance based Year End Bonus Growth Shares Personal Development Programmes Personal Accident Insurance 3X Salary Free Life Insurance Private Medical Insurance (Including Family) 8 Weeks Full paid Maternity Leave Free Cash Plan Free Annual Flu Vaccination Salary Sacrifice for Bikes Salary Extras Platform - Discounted Gift Cards, Team Clubs, Corporate Perks, Gym Scheme, Discounted Cinema 50 Birthday bonus or the day off Summer Functions & Nights Out My client is one of the UK's leading specialists in flexible packaging solutions, supplying major brands and manufacturers across the food, beverage, household and personal care markets. With decades of industry expertise, they pride themselves on offering high-quality printed films, laminates and sustainable packaging formats that meet the ever-evolving needs of modern production environments. They invest heavily in innovation, quality and people, ensuring their products not only perform to the highest standards, but also support customers with improved efficiency, reduced waste and environmental responsibility. With a culture built on continuous improvement, professional development and customer excellence, they offer a stable, forward-thinking workplace where employees are encouraged to grow, contribute ideas and take pride in delivering outstanding results. They are looking to recruit a Customer Account Manager to join their team. The role will include in being involved in Customer Accounts, giving each customer a first class customer service experience. Experience in the packaging industry would be of an advantage however not essential full technical product training will be provided so experience in Customer Service / Account Management will be considered The Role / Requirements: Initially working with the Customer Business Manager team predominantly looking after customer requirements in conjunction with the Area Sales Manager. Support the customer and represent them internally, managing their requirements, stock, orders and proactively sharing market information. Your aim is to generate a first class customer service level and increase the value of contribution from your allocated customer base. Building close relationships with your customers over time via phone, email as well as visiting client sites (Initially this will be with other employees but eventually you will have your own accounts that you have sole responsibility for) Keeping customers up to date with market and product updates. Driving Licence and own transport is essential pool cars are available for customer visits
Feb 01, 2026
Full time
NEW VACANCY! (PK9018) CUSTOMER ACCOUNT MANAGER WEST YORKSHIRE - Contact me for location details Office Based: Monday To Thursday 9am - 5.30pm / Friday 9am - 5:00pm COMPETITIVE + Achievable Bonus Scheme + 23 Days Holiday + Bank Holidays (Rising with length of service) Benefits: Achievable Bonus Scheme - Team & Company performance based Year End Bonus Growth Shares Personal Development Programmes Personal Accident Insurance 3X Salary Free Life Insurance Private Medical Insurance (Including Family) 8 Weeks Full paid Maternity Leave Free Cash Plan Free Annual Flu Vaccination Salary Sacrifice for Bikes Salary Extras Platform - Discounted Gift Cards, Team Clubs, Corporate Perks, Gym Scheme, Discounted Cinema 50 Birthday bonus or the day off Summer Functions & Nights Out My client is one of the UK's leading specialists in flexible packaging solutions, supplying major brands and manufacturers across the food, beverage, household and personal care markets. With decades of industry expertise, they pride themselves on offering high-quality printed films, laminates and sustainable packaging formats that meet the ever-evolving needs of modern production environments. They invest heavily in innovation, quality and people, ensuring their products not only perform to the highest standards, but also support customers with improved efficiency, reduced waste and environmental responsibility. With a culture built on continuous improvement, professional development and customer excellence, they offer a stable, forward-thinking workplace where employees are encouraged to grow, contribute ideas and take pride in delivering outstanding results. They are looking to recruit a Customer Account Manager to join their team. The role will include in being involved in Customer Accounts, giving each customer a first class customer service experience. Experience in the packaging industry would be of an advantage however not essential full technical product training will be provided so experience in Customer Service / Account Management will be considered The Role / Requirements: Initially working with the Customer Business Manager team predominantly looking after customer requirements in conjunction with the Area Sales Manager. Support the customer and represent them internally, managing their requirements, stock, orders and proactively sharing market information. Your aim is to generate a first class customer service level and increase the value of contribution from your allocated customer base. Building close relationships with your customers over time via phone, email as well as visiting client sites (Initially this will be with other employees but eventually you will have your own accounts that you have sole responsibility for) Keeping customers up to date with market and product updates. Driving Licence and own transport is essential pool cars are available for customer visits
TITLE: Project Manager JOB REF: PV11248 EMPLOYMENT TYPE: Full Time - Permanent LOCATION: Loughborough SALARY: £40,000 per annum dependent on experience HOURS: Monday to Friday, 40 hours per week BENEFITS: Car allowance and bonus with a great opportunity for career progression and development. Our client is great at training and development within their supportive, experienced team. JR Personnel are an employment agency acting on behalf of a client who is seeking a self-motivated Project Manager. This position is a fantastic opportunity for somebody who can support the Project Director our client is looking for someone who is organised and proactive to support the quoting & delivery of their products for leading FMCG and retail brands. Reporting into the projects director, you will play a crucial role in ensuring the company s creative concepts are fully executed. As a Project Manager you will be coordinating internal teams, external suppliers, and installers to deliver on time, on budget, and to the highest standards. The ideal candidate will possess a strong technical understanding of materials, finishes, and manufacturing processes (metal, joinery, plastics, print) and be used to and thrive in a fast-paced environment, be technically minded and enjoy hands-on involvement from development through to rollout. If this sounds like you, please apply as this is an urgent need within the business. The Opportunity: This is an exciting role for an experienced Project Manager or Production Coordinator within retail display, POS, or fixture manufacturing. Who is seeking a new challenge within a successful business. Role profile: Manage and report on timelines, quality and costs Support Account Managers across live projects Manage day-to-day delivery of multiple projects Interpreting technical drawings and plans Liaise with design, engineering, and production teams Coordinate suppliers and contractors Oversee production, QC, packing, and logistics, ensuring delivery accuracy and quality control are maintained Conduct or coordinate site surveys, installations, and post-install snagging Track costs, timings, and approvals using internal systems and trackers Attend client and internal update meetings, providing clear project reporting and status updates Contribute to continuous improvement in manufacturing efficiency, packaging, and delivery Person profile: Experienced in Project Management with a positive and proactive attitude Excellent at liaising with teams, suppliers and installers Ability to manage multiple projects simultaneously in a fast-paced, deadline-driven environment Strong customer service and account management skills Excellent communication skills both written and verbal Strong attention to detail A problem-solving mindset with the ability to take ownership of tasks Competent in reading and interpreting technical drawings and plans Confident using Microsoft Excel, project trackers, and management tools Due to the number of responses generated we are unable to get back to every applicant. If you have not heard from us within seven days you will not have been successful on this occasion.
Feb 01, 2026
Full time
TITLE: Project Manager JOB REF: PV11248 EMPLOYMENT TYPE: Full Time - Permanent LOCATION: Loughborough SALARY: £40,000 per annum dependent on experience HOURS: Monday to Friday, 40 hours per week BENEFITS: Car allowance and bonus with a great opportunity for career progression and development. Our client is great at training and development within their supportive, experienced team. JR Personnel are an employment agency acting on behalf of a client who is seeking a self-motivated Project Manager. This position is a fantastic opportunity for somebody who can support the Project Director our client is looking for someone who is organised and proactive to support the quoting & delivery of their products for leading FMCG and retail brands. Reporting into the projects director, you will play a crucial role in ensuring the company s creative concepts are fully executed. As a Project Manager you will be coordinating internal teams, external suppliers, and installers to deliver on time, on budget, and to the highest standards. The ideal candidate will possess a strong technical understanding of materials, finishes, and manufacturing processes (metal, joinery, plastics, print) and be used to and thrive in a fast-paced environment, be technically minded and enjoy hands-on involvement from development through to rollout. If this sounds like you, please apply as this is an urgent need within the business. The Opportunity: This is an exciting role for an experienced Project Manager or Production Coordinator within retail display, POS, or fixture manufacturing. Who is seeking a new challenge within a successful business. Role profile: Manage and report on timelines, quality and costs Support Account Managers across live projects Manage day-to-day delivery of multiple projects Interpreting technical drawings and plans Liaise with design, engineering, and production teams Coordinate suppliers and contractors Oversee production, QC, packing, and logistics, ensuring delivery accuracy and quality control are maintained Conduct or coordinate site surveys, installations, and post-install snagging Track costs, timings, and approvals using internal systems and trackers Attend client and internal update meetings, providing clear project reporting and status updates Contribute to continuous improvement in manufacturing efficiency, packaging, and delivery Person profile: Experienced in Project Management with a positive and proactive attitude Excellent at liaising with teams, suppliers and installers Ability to manage multiple projects simultaneously in a fast-paced, deadline-driven environment Strong customer service and account management skills Excellent communication skills both written and verbal Strong attention to detail A problem-solving mindset with the ability to take ownership of tasks Competent in reading and interpreting technical drawings and plans Confident using Microsoft Excel, project trackers, and management tools Due to the number of responses generated we are unable to get back to every applicant. If you have not heard from us within seven days you will not have been successful on this occasion.
AP Supervisor/Team Lead Accounts Payable Supervisor Swindon On-site £40,000 - £45,000 Our client, a well established and fast growing organisation, is known for delivering high quality, experience led offerings and operating with a strong customer focused ethos. With a creative, dynamic, and forward thinking culture, the organisation places strong emphasis on innovation, continuous improvement, and providing memorable experiences for its clients. Employees benefit from being part of a supportive environment that encourages idea sharing, teamwork, and professional development. They are seeking an Accounts Payable Supervisor - Reporting to: Finance Manager / Financial Controller Direct reports: AP Clerks / AP Assistants (2-6) Type: Permanent, full-time Location:Swindon (On-site) Role Purpose Lead the Accounts Payable function to ensure timely, accurate processing of supplier invoices and payments, robust controls, and excellent stakeholder service. Own AP policies and procedures, drive continuous improvement, and develop the team's capability while supporting month end close and audit requirements. Key Responsibilities Operational leadership Supervise day to day AP operations: invoice capture, matching (PO/GRN/3 way match), approvals, payment runs, and supplier statement reconciliations. Manage AP inbox/workflows; allocate workload; monitor SLAs; resolve escalations promptly. Controls & compliance Maintain strong AP controls: authorisation limits, duplicate payment prevention, vendor master data governance, and adherence to company policies. Ensure compliance with VAT rules on invoices and expense claims; support accurate VAT coding. Prepare AP schedules and evidence for internal/external audit; remediate findings. Processes & systems Own AP policies and SOPs; identify bottlenecks and deliver process improvements (e.g., automation, OCR, e invoicing, approval workflows). Act as AP subject matter expert for ERP upgrades and integrations; liaise with IT and procurement. Oversee vendor onboarding, changes and periodic reviews to maintain clean supplier records. Stakeholder & supplier management Build effective relationships with procurement, operations, and finance (GL, AR, payroll). Handle complex supplier queries, disputes and credit notes; negotiate payment terms when appropriate. Monitor aged AP, debit balances and unallocated cash; drive resolution. Period close & reporting Support month end close: AP accruals, GRNI review, prepayments, cut off checks. Produce KPIs and dashboards (e.g., invoice turnaround time, % on hold, aged creditors, early payment discounts taken). Contribute to cash flow forecasting with accurate payment run plans. Team development Coach and mentor AP team; set objectives, conduct 1:1s and performance reviews. Lead training on policies, systems, VAT, and control requirements; foster a culture of continuous improvement. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Feb 01, 2026
Full time
AP Supervisor/Team Lead Accounts Payable Supervisor Swindon On-site £40,000 - £45,000 Our client, a well established and fast growing organisation, is known for delivering high quality, experience led offerings and operating with a strong customer focused ethos. With a creative, dynamic, and forward thinking culture, the organisation places strong emphasis on innovation, continuous improvement, and providing memorable experiences for its clients. Employees benefit from being part of a supportive environment that encourages idea sharing, teamwork, and professional development. They are seeking an Accounts Payable Supervisor - Reporting to: Finance Manager / Financial Controller Direct reports: AP Clerks / AP Assistants (2-6) Type: Permanent, full-time Location:Swindon (On-site) Role Purpose Lead the Accounts Payable function to ensure timely, accurate processing of supplier invoices and payments, robust controls, and excellent stakeholder service. Own AP policies and procedures, drive continuous improvement, and develop the team's capability while supporting month end close and audit requirements. Key Responsibilities Operational leadership Supervise day to day AP operations: invoice capture, matching (PO/GRN/3 way match), approvals, payment runs, and supplier statement reconciliations. Manage AP inbox/workflows; allocate workload; monitor SLAs; resolve escalations promptly. Controls & compliance Maintain strong AP controls: authorisation limits, duplicate payment prevention, vendor master data governance, and adherence to company policies. Ensure compliance with VAT rules on invoices and expense claims; support accurate VAT coding. Prepare AP schedules and evidence for internal/external audit; remediate findings. Processes & systems Own AP policies and SOPs; identify bottlenecks and deliver process improvements (e.g., automation, OCR, e invoicing, approval workflows). Act as AP subject matter expert for ERP upgrades and integrations; liaise with IT and procurement. Oversee vendor onboarding, changes and periodic reviews to maintain clean supplier records. Stakeholder & supplier management Build effective relationships with procurement, operations, and finance (GL, AR, payroll). Handle complex supplier queries, disputes and credit notes; negotiate payment terms when appropriate. Monitor aged AP, debit balances and unallocated cash; drive resolution. Period close & reporting Support month end close: AP accruals, GRNI review, prepayments, cut off checks. Produce KPIs and dashboards (e.g., invoice turnaround time, % on hold, aged creditors, early payment discounts taken). Contribute to cash flow forecasting with accurate payment run plans. Team development Coach and mentor AP team; set objectives, conduct 1:1s and performance reviews. Lead training on policies, systems, VAT, and control requirements; foster a culture of continuous improvement. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Regional Business Development Manager Yorkshire and Humberside Permanent/full-time Location: Field-based throughout Yorkshire (precise regional remit to be agreed on an individual basis) Salary: £26-32k base (depending on experience) + commission (£40-50k OTE) + £3k car allowance Own your patch. Launch a new product. Earn £40-50k OTE in year one. You ll be the face of Bar Juice 5000 and SNÜ, a well-established e-liquid product and our entrant into the nicotine pouch space respectively. Your focus will be generating new business in your area with flexibility around how your patch is defined and what you re doing to go after it. You ll also manage your own accounts, so looking after existing customers will still be a key part of what you re doing day in day out. Regional Business Development Manager: What you ll do Drive existing business and new business across vape retailers, convenience stores and similar outlets Own your territory, pipeline and strategy from first contact through to close Keep and manage the accounts you bring on Build strong buying relationships with store owners and managers What you ll need Experience in working with vaping, nicotine or tobacco products A full UK driving licence and access to your own vehicle (which you ll be reimbursed monthly for using on our behalf) About 3-4 years experience years in business Prior experience in a field-based role FMCG or impulse product/sector experience is useful, but not a dealbreaker Confidence using CRM software tools such as Salesforce, HubSpot There s no pressure cooker culture here. You ll be part of a delivery-first set-up with a smart-casual dress code where you re trusted to get on with things and do your job. You ll have the tools and support you need, without any of us breathing down your neck. Sometimes you ll get together with your colleagues on-site in Bolton, but these occasions will be few and far between (once a quarter or so). The rest will be in the field, and you ll be reimbursed for your mileage and vehicle usage through a car allowance (paid monthly). You ll also get the chance to represent our brands at trade shows and industry events, and we ll make sure that you re always kept up to date with product compliance as needed. In an ideal world, you ll be happy covering cities such as Leeds and Sheffield, plus everywhere in between. But within reason, we re happy to compromise on this for the right people. About the company You ll be joining the Klinsmann Partnership Ltd, where we are committed to revolutionising the vaping and nicotine product industries through innovation, sustainability, and global distribution. We own and operate some of the leading brands in these industries, focusing on delivering high-quality, responsibly sourced products to consumers worldwide. You ll be helping us grow brands in our portfolio such as Bar Juice 5000 Nicotine Salt E-Liquid, a game-changing product, and SNÜ Nicotine Pouches, our latest innovation and launch product into the nicotine pouch space. Apply Please click the Apply button. Don t worry if your CV isn t up to date. Just send what you have and we ll deal with that later. Or if you have any questions first, you can email them over. Everyone will receive a response.
Feb 01, 2026
Full time
Regional Business Development Manager Yorkshire and Humberside Permanent/full-time Location: Field-based throughout Yorkshire (precise regional remit to be agreed on an individual basis) Salary: £26-32k base (depending on experience) + commission (£40-50k OTE) + £3k car allowance Own your patch. Launch a new product. Earn £40-50k OTE in year one. You ll be the face of Bar Juice 5000 and SNÜ, a well-established e-liquid product and our entrant into the nicotine pouch space respectively. Your focus will be generating new business in your area with flexibility around how your patch is defined and what you re doing to go after it. You ll also manage your own accounts, so looking after existing customers will still be a key part of what you re doing day in day out. Regional Business Development Manager: What you ll do Drive existing business and new business across vape retailers, convenience stores and similar outlets Own your territory, pipeline and strategy from first contact through to close Keep and manage the accounts you bring on Build strong buying relationships with store owners and managers What you ll need Experience in working with vaping, nicotine or tobacco products A full UK driving licence and access to your own vehicle (which you ll be reimbursed monthly for using on our behalf) About 3-4 years experience years in business Prior experience in a field-based role FMCG or impulse product/sector experience is useful, but not a dealbreaker Confidence using CRM software tools such as Salesforce, HubSpot There s no pressure cooker culture here. You ll be part of a delivery-first set-up with a smart-casual dress code where you re trusted to get on with things and do your job. You ll have the tools and support you need, without any of us breathing down your neck. Sometimes you ll get together with your colleagues on-site in Bolton, but these occasions will be few and far between (once a quarter or so). The rest will be in the field, and you ll be reimbursed for your mileage and vehicle usage through a car allowance (paid monthly). You ll also get the chance to represent our brands at trade shows and industry events, and we ll make sure that you re always kept up to date with product compliance as needed. In an ideal world, you ll be happy covering cities such as Leeds and Sheffield, plus everywhere in between. But within reason, we re happy to compromise on this for the right people. About the company You ll be joining the Klinsmann Partnership Ltd, where we are committed to revolutionising the vaping and nicotine product industries through innovation, sustainability, and global distribution. We own and operate some of the leading brands in these industries, focusing on delivering high-quality, responsibly sourced products to consumers worldwide. You ll be helping us grow brands in our portfolio such as Bar Juice 5000 Nicotine Salt E-Liquid, a game-changing product, and SNÜ Nicotine Pouches, our latest innovation and launch product into the nicotine pouch space. Apply Please click the Apply button. Don t worry if your CV isn t up to date. Just send what you have and we ll deal with that later. Or if you have any questions first, you can email them over. Everyone will receive a response.
Are you ready to take on an exciting new challenge as a Business Development Manager? Our client, a leading distributor of surgical equipment for complex orthopaedic procedures, is seeking a dynamic individual to manage their operations in the South West, ideally based around Bristol. This is a fantastic opportunity to introduce an innovative product to the market and make a significant impact. What is The Job Doing: As a Business Development Manager, you will play a crucial role in the company's success. Manage and develop business opportunities in the South West % Wales. Lead the introduction of a new surgical equipment product to the market. Navigate lengthy and complex sales processes effectively. Build and maintain strong relationships with clients and stakeholders. Identify potential customers and develop strategies to engage them. What Experience Do I Need The ideal Business Development Manager will have: Some sales experience within medical equipment or devices. Experience in orthopaedics is a plus, but not essential. The ability to manage complex sales processes. Early career professionals are encouraged to apply. Our client is a prominent distributor of surgical equipment for complex orthopaedic procedures. They are dedicated to providing innovative solutions that enhance surgical outcomes and improve patient care. If you're a Business Development Manager ready to make your mark in the medical equipment industry, this role is perfect for you. Take the next step in your career and help bring a groundbreaking product to market. Apply now and join a company that values innovation and excellence. If you have experience or interest in roles such as Sales Manager, Account Manager, Territory Manager, Medical Sales Representative, or Orthopaedic Sales Specialist, you might find this Business Development Manager position particularly appealing. INDSLS Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.
Feb 01, 2026
Full time
Are you ready to take on an exciting new challenge as a Business Development Manager? Our client, a leading distributor of surgical equipment for complex orthopaedic procedures, is seeking a dynamic individual to manage their operations in the South West, ideally based around Bristol. This is a fantastic opportunity to introduce an innovative product to the market and make a significant impact. What is The Job Doing: As a Business Development Manager, you will play a crucial role in the company's success. Manage and develop business opportunities in the South West % Wales. Lead the introduction of a new surgical equipment product to the market. Navigate lengthy and complex sales processes effectively. Build and maintain strong relationships with clients and stakeholders. Identify potential customers and develop strategies to engage them. What Experience Do I Need The ideal Business Development Manager will have: Some sales experience within medical equipment or devices. Experience in orthopaedics is a plus, but not essential. The ability to manage complex sales processes. Early career professionals are encouraged to apply. Our client is a prominent distributor of surgical equipment for complex orthopaedic procedures. They are dedicated to providing innovative solutions that enhance surgical outcomes and improve patient care. If you're a Business Development Manager ready to make your mark in the medical equipment industry, this role is perfect for you. Take the next step in your career and help bring a groundbreaking product to market. Apply now and join a company that values innovation and excellence. If you have experience or interest in roles such as Sales Manager, Account Manager, Territory Manager, Medical Sales Representative, or Orthopaedic Sales Specialist, you might find this Business Development Manager position particularly appealing. INDSLS Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.
TITLE Account Manager INTRODUCTION Our client is a leading manufacturer and truly prestige brand in both the UK and international interiors / bathrooms sector. For more than half a century they have been a pioneer in product innovation and design. LOCATION Hertfordshire, Essex, North London & East London (Remote, field-based role. Ideal home locations: London, Enfield, Epping, Harlow, Romford, Grays, Basildon, Chelmsford, Southend-on-Sea, Colchester, Braintree, Bishop's Stortford, or close) THE JOB ROLE Our client's Account Manager role is a remote and field-based position representing one of the most exciting brands in the UK interiors / bathrooms sector. The role takes responsibility for: Account management and development of high-spend merchants, showrooms and retailers across the region Close consultative client contact and long-term relationship development. Responsibility for a number of high-spend key accounts Driving growth through commercial strategy and continual introduction of new product ranges. Supporting customers with on site training and technical input on products and new displays. Playing an active role in the company's wider UK retail and national account sales strategy. THE PERSON NEEDED For the Account Manager role our client is open to meet candidates from closely related KBB or construction sectors, but does require: Prior experience selling a mid- to high-end quality product into merchants, retail or distribution customers. Confidence in selling a design-lead and technical range of products. Strong relationship building skills and the ability to engage different levels of stakeholders. Ambition and a genuine drive to learn and grow. THE REWARDS £48-50K Basic + 10-12K OTE ( 90% of current field sales team are earning this OTE). Expensed electric vehicle, pension, healthcare, life assurance, fantastic enhance package. Contact for salary details - Joe Grace () IF YOU MEET THE REQUIRED EXPERIENCE - PLEASE APPLY NOW If you have the relevant experience listed in "the person needed" section, please send your CV ASAP - our client is looking to interview ASAP. Key terms: Interiors, bathrooms, bathroom, kitchen, kitchens, interiors, showers, shower, taps, sanitaryware, ceramic tiles, lighting, plumbing, heating, HVAC, modular, retailers, showrooms, bathroom showrooms, sales, field sales, remote, account manager, sales executive, field sales executive, regional sales manager, area sales manager, business development manager, field sales manager, key account manager, Essex, Hertfordshire, North London, East London, M25, Enfield, Epping, Harlow, Romford, Grays, Basildon, Chelmsford, Southend-on-Sea, Colchester, Braintree, Bishop's Stortford
Feb 01, 2026
Full time
TITLE Account Manager INTRODUCTION Our client is a leading manufacturer and truly prestige brand in both the UK and international interiors / bathrooms sector. For more than half a century they have been a pioneer in product innovation and design. LOCATION Hertfordshire, Essex, North London & East London (Remote, field-based role. Ideal home locations: London, Enfield, Epping, Harlow, Romford, Grays, Basildon, Chelmsford, Southend-on-Sea, Colchester, Braintree, Bishop's Stortford, or close) THE JOB ROLE Our client's Account Manager role is a remote and field-based position representing one of the most exciting brands in the UK interiors / bathrooms sector. The role takes responsibility for: Account management and development of high-spend merchants, showrooms and retailers across the region Close consultative client contact and long-term relationship development. Responsibility for a number of high-spend key accounts Driving growth through commercial strategy and continual introduction of new product ranges. Supporting customers with on site training and technical input on products and new displays. Playing an active role in the company's wider UK retail and national account sales strategy. THE PERSON NEEDED For the Account Manager role our client is open to meet candidates from closely related KBB or construction sectors, but does require: Prior experience selling a mid- to high-end quality product into merchants, retail or distribution customers. Confidence in selling a design-lead and technical range of products. Strong relationship building skills and the ability to engage different levels of stakeholders. Ambition and a genuine drive to learn and grow. THE REWARDS £48-50K Basic + 10-12K OTE ( 90% of current field sales team are earning this OTE). Expensed electric vehicle, pension, healthcare, life assurance, fantastic enhance package. Contact for salary details - Joe Grace () IF YOU MEET THE REQUIRED EXPERIENCE - PLEASE APPLY NOW If you have the relevant experience listed in "the person needed" section, please send your CV ASAP - our client is looking to interview ASAP. Key terms: Interiors, bathrooms, bathroom, kitchen, kitchens, interiors, showers, shower, taps, sanitaryware, ceramic tiles, lighting, plumbing, heating, HVAC, modular, retailers, showrooms, bathroom showrooms, sales, field sales, remote, account manager, sales executive, field sales executive, regional sales manager, area sales manager, business development manager, field sales manager, key account manager, Essex, Hertfordshire, North London, East London, M25, Enfield, Epping, Harlow, Romford, Grays, Basildon, Chelmsford, Southend-on-Sea, Colchester, Braintree, Bishop's Stortford
Ernest Gordon Recruitment Limited
City, Birmingham
Business Development Manager (Refrigeration / Air Conditioning) 45,000 - 50,000 DOE + Company Tesla + Private Healthcare + Pension + 33 Days Holiday + Career Progression + Company Benefits Birmingham Are you a Business Development Manager with experience in the refrigeration or air conditioning industry, looking for an exciting national role where you can drive growth and build long-term client partnerships? On offer is an exciting opportunity to become a key part of a growing business, responsible for generating new opportunities across the UK while maintaining and developing relationships with an established, high-end customer base. You will work closely with the service department to promote service, maintenance, and associated works, delivering high-quality solutions tailored to client needs. This company have been established for over three decades and have built a strong reputation for delivering high-quality work for their clients time and time again. They are specialists within their sector, supplying into a range of industries including Retail, Hospitality, Healthcare and Commercial, and are recognised for providing reliable, high-performance solutions across demanding environments. This role would suit a motivated and organised Business Development professional with a proven ability to win new business and manage key accounts, looking for a long-term career opportunity with excellent benefits and future progression. The Role: Identify, develop, and secure new business opportunities nationwide Manage and grow relationships with existing high-value clients Promote service, maintenance, and associated works in collaboration with the service department Attend client meetings and site visits across the UK Prepare quotations, proposals, and sales documentation The Person: Experience in Business Development / Sales (refrigeration or air conditioning preferred) Proven ability to generate new business and manage key accounts Full UK driving licence Reference Number: BBBH23624 If you're interested in this role, click apply now to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Feb 01, 2026
Full time
Business Development Manager (Refrigeration / Air Conditioning) 45,000 - 50,000 DOE + Company Tesla + Private Healthcare + Pension + 33 Days Holiday + Career Progression + Company Benefits Birmingham Are you a Business Development Manager with experience in the refrigeration or air conditioning industry, looking for an exciting national role where you can drive growth and build long-term client partnerships? On offer is an exciting opportunity to become a key part of a growing business, responsible for generating new opportunities across the UK while maintaining and developing relationships with an established, high-end customer base. You will work closely with the service department to promote service, maintenance, and associated works, delivering high-quality solutions tailored to client needs. This company have been established for over three decades and have built a strong reputation for delivering high-quality work for their clients time and time again. They are specialists within their sector, supplying into a range of industries including Retail, Hospitality, Healthcare and Commercial, and are recognised for providing reliable, high-performance solutions across demanding environments. This role would suit a motivated and organised Business Development professional with a proven ability to win new business and manage key accounts, looking for a long-term career opportunity with excellent benefits and future progression. The Role: Identify, develop, and secure new business opportunities nationwide Manage and grow relationships with existing high-value clients Promote service, maintenance, and associated works in collaboration with the service department Attend client meetings and site visits across the UK Prepare quotations, proposals, and sales documentation The Person: Experience in Business Development / Sales (refrigeration or air conditioning preferred) Proven ability to generate new business and manage key accounts Full UK driving licence Reference Number: BBBH23624 If you're interested in this role, click apply now to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Hire & Sales Account Manager (Construction Equipment) Location: High Wycombe, Buckinghamshire Contract: Permanent, Full Time (40 hours per week) Hours: Monday to Friday, 8:00am 4:30pm Salary: Up to £40,000 per annum (depending on experience) + performance-based bonus Reporting to: Managing Director About the role We are looking for an experienced Hire & Sales Account Manager to play a key role in the day-to-day operation and continued growth of our well-established construction supply business. With over 40 years of industry experience , we are a family-owned company that prides itself on strong customer relationships, specialist knowledge, and a personal approach. This is an excellent opportunity for someone who enjoys autonomy, variety, and the chance to make a real impact within a growing business. You ll be responsible for managing customer accounts, advising on hire and sales solutions, and identifying opportunities to grow revenue through excellent service and commercial awareness. About you We re looking for someone who is commercially minded, organised, and customer-focused. Ideally, you will have: Proven experience in sales and account management (B2B preferred) Experience working with small businesses or trade customers Knowledge of, or interest in, the construction or hire industry Strong communication skills by phone, email, and face-to-face Confidence working with numbers, quotes, and margins A proactive approach to problem-solving and customer service The ability to thrive in a small, close-knit team environment If you don t meet every requirement but feel you could succeed in this role, we d still love to hear from you. Key responsibilities Proactively manage and develop customer accounts, building long-term relationships Quote and advise customers on machinery, parts, and consumables via phone, email, and in-store Identify opportunities to up-sell and cross-sell hire and sales solutions Negotiate with customers and suppliers to achieve mutually beneficial outcomes Update and maintain the CRM system and website information Order stock as required and liaise with suppliers Represent the business within the UK construction industry, including networking events, social media engagement, and occasional site visits Work closely with the wider team to support smooth day-to-day operations What success looks like Developing strong, repeat relationships with key customers Growing hire and sales revenue through proactive account management Becoming a trusted point of contact for customers and colleagues Contributing ideas and energy to help the business continue to grow What s in it for you? Competitive salary up to £40,000 plus performance-based bonus 28 days holiday including bank holidays Workplace pension scheme Ongoing internal and external training and development Flexible and supportive working culture Free on-site parking and a well-equipped office Opportunity to make a real impact within a small business with big ambition We believe in a mutual win-win : when you go above and beyond to deliver results, we go the extra mile to support you. We are committed to creating an inclusive workplace where every employee feels valued. How to apply If this sounds like the right next step for you, we d love to hear from you. Please apply by sending your CV and a short cover letter outlining why this role interests you. Closing date for applications is Friday 13th February 2026. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Feb 01, 2026
Full time
Hire & Sales Account Manager (Construction Equipment) Location: High Wycombe, Buckinghamshire Contract: Permanent, Full Time (40 hours per week) Hours: Monday to Friday, 8:00am 4:30pm Salary: Up to £40,000 per annum (depending on experience) + performance-based bonus Reporting to: Managing Director About the role We are looking for an experienced Hire & Sales Account Manager to play a key role in the day-to-day operation and continued growth of our well-established construction supply business. With over 40 years of industry experience , we are a family-owned company that prides itself on strong customer relationships, specialist knowledge, and a personal approach. This is an excellent opportunity for someone who enjoys autonomy, variety, and the chance to make a real impact within a growing business. You ll be responsible for managing customer accounts, advising on hire and sales solutions, and identifying opportunities to grow revenue through excellent service and commercial awareness. About you We re looking for someone who is commercially minded, organised, and customer-focused. Ideally, you will have: Proven experience in sales and account management (B2B preferred) Experience working with small businesses or trade customers Knowledge of, or interest in, the construction or hire industry Strong communication skills by phone, email, and face-to-face Confidence working with numbers, quotes, and margins A proactive approach to problem-solving and customer service The ability to thrive in a small, close-knit team environment If you don t meet every requirement but feel you could succeed in this role, we d still love to hear from you. Key responsibilities Proactively manage and develop customer accounts, building long-term relationships Quote and advise customers on machinery, parts, and consumables via phone, email, and in-store Identify opportunities to up-sell and cross-sell hire and sales solutions Negotiate with customers and suppliers to achieve mutually beneficial outcomes Update and maintain the CRM system and website information Order stock as required and liaise with suppliers Represent the business within the UK construction industry, including networking events, social media engagement, and occasional site visits Work closely with the wider team to support smooth day-to-day operations What success looks like Developing strong, repeat relationships with key customers Growing hire and sales revenue through proactive account management Becoming a trusted point of contact for customers and colleagues Contributing ideas and energy to help the business continue to grow What s in it for you? Competitive salary up to £40,000 plus performance-based bonus 28 days holiday including bank holidays Workplace pension scheme Ongoing internal and external training and development Flexible and supportive working culture Free on-site parking and a well-equipped office Opportunity to make a real impact within a small business with big ambition We believe in a mutual win-win : when you go above and beyond to deliver results, we go the extra mile to support you. We are committed to creating an inclusive workplace where every employee feels valued. How to apply If this sounds like the right next step for you, we d love to hear from you. Please apply by sending your CV and a short cover letter outlining why this role interests you. Closing date for applications is Friday 13th February 2026. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
CRS are assisting a leading specialist hire business within a major UK grouplooking for a driven Account Manager to grow revenue and develop long-term customer relationships. Candidates residing in the Sheffield, Worksop, Halifax, or surroundingareas would be highly desired. (Commutable from the M1, M62) This role focuses on supporting major construction projects, working closely with subcontractors click apply for full job details
Feb 01, 2026
Full time
CRS are assisting a leading specialist hire business within a major UK grouplooking for a driven Account Manager to grow revenue and develop long-term customer relationships. Candidates residing in the Sheffield, Worksop, Halifax, or surroundingareas would be highly desired. (Commutable from the M1, M62) This role focuses on supporting major construction projects, working closely with subcontractors click apply for full job details
About IIRSM The International Institute of Risk and Safety Management (IIRSM) is a UK-based professional membership organisation with a global footprint. We help individuals and organisations around the world to feel safe, supported and empowered to identify and manage risks, protecting their environments and lives. We aim to drive the holistic evolution of risk management in organisations, educating and protecting their people through our unique communities. We work together - providing training, knowledge sharing and networks - to support the competence of risk and safety professionals. The Institute is governed by Trustees as a Council. Council's role is to act in the interests of the charity first and foremost. The Council will provide strategic oversight for the CEO and Executive team. Our Vision A future of thriving organisations, within which people feel safe, supported and empowered to identify and manage risks, protecting their environments and lives. Our Mission To drive the holistic evolution of risk management in organisations, educating and protecting their people through our unique communities. Our Values: Honesty : We build trust through responsible actions and authentic relationships. Adaptable : We constantly challenge ourselves to respond and adapt quickly. Collaboration : We work as a community to help each other thrive. Approachable : We are open, helpful and accessible to all. Respect : We treat people with care, dignity and professionalism. Strategic Pillars: Membership - A thriving, diverse, and growing membership where every professional feels they belong, can progress, and understands the value IIRSM brings to their career. Learning - Accessible, modern, and modular learning that empowers professionals to stay ahead, build confidence, and create real impact in their organisations. Community - A vibrant, supportive community where professionals learn from each other, celebrate achievements, and shape the future of the profession together. Job Description: Community Administrator PURPOSE OF ROLE This role supports the delivery of IIRSM's strategic growth by providing high-quality administrative and customer support across membership services, networks, events, and digital platforms. The role plays a key part in ensuring a positive, consistent experience for members and stakeholders, combining responsive customer service with strong organisational and digital administration. The role will directly support the following strategic priorities: Community Engagement: Proactive support to retain and re-engage members through responsive service and follow-up activity. Digital Enablement: First-line support for digital platforms to ensure smooth user journeys and adoption. REPORTING TO Membership Manager PRINCIPAL ACCOUNTABILITIES: Membership & Customer Support: Act as first line manager of the membership inbox, providing timely, professional responses and escalating queries where appropriate. Provide second line telephone support, handling inbound customer calls and resolving or triaging enquiries. Proactively follow up by phone and/or email with cancelled or lapsing members to retain, re engage, or update member details. Support the membership team with processing applications and renewals during high volume periods. Digital Platforms & Data Management: Provide first line customer support for digital platforms, including the website, learning management system, and online communities platform, supporting registration, payments, and general queries. Escalate complex or technical issues to the wider team where required. Support the Membership and Marketing Manager in maintaining clean, accurate, and up to date data across all systems. Manage registration lists across events and digital platforms, ensuring accurate record keeping. Networks, Events & Coordination: Coordinate meetings and webinars for Networks, including scheduling, attendee management, and platform administration. Provide cover for hosting webinars and meetings as required by the membership or product teams. Follow up on expressions of interest in membership, training, or other services generated through events, exhibitions, and outreach activities. Provide general office and event support as required. SKILLS & ATTRIBUTES: Customer Focus & Service Excellence: Demonstrates a professional, friendly, and solutions focused approach, consistently delivering high quality customer service. Organisation & Planning: Manages multiple tasks and deadlines effectively, with strong attention to detail and accuracy. Communication & Interpersonal Skills: Communicates clearly and confidently in writing and verbally, building positive relationships with members, volunteers, and colleagues. Digital Confidence: Comfortable working across multiple digital platforms, databases, and systems, with a willingness to learn and adapt. Teamwork & Adaptability: Works collaboratively, responds positively to change, and supports colleagues during busy periods. EXPERIENCE & KNOWLEDGE: Working knowledge of a professional body and/or relevant sector. Understanding of working practices within a global organisation and awareness of cultural differences. Experience of working with volunteers and managing external relationships. Practical experience using membership databases, ideally including Microsoft Dynamics (Office Dynamics) and related IT systems. Proven experience delivering high quality customer service within a team environment. WHAT'S IN IT FOR YOU Working at IIRSM means being part of a purpose led organisation with a global reach and strong sense of community. In this role, you will gain broad exposure across membership services, digital platforms, and events, with opportunities to develop skills, contribute to meaningful work, and support the Institute's continued growth. You can expect: Interest free season ticket loan Employer pension contribution of 10% when you contribute 3% Death in Service of four times salary 25 days annual leave excluding bank holidays, incrementally increasing each year up to 30 days, with the option to carry over up to 5 unused days An agile and flexible working environment, including hybrid working arrangements Opportunities for personal and professional growth including training & networking
Feb 01, 2026
Full time
About IIRSM The International Institute of Risk and Safety Management (IIRSM) is a UK-based professional membership organisation with a global footprint. We help individuals and organisations around the world to feel safe, supported and empowered to identify and manage risks, protecting their environments and lives. We aim to drive the holistic evolution of risk management in organisations, educating and protecting their people through our unique communities. We work together - providing training, knowledge sharing and networks - to support the competence of risk and safety professionals. The Institute is governed by Trustees as a Council. Council's role is to act in the interests of the charity first and foremost. The Council will provide strategic oversight for the CEO and Executive team. Our Vision A future of thriving organisations, within which people feel safe, supported and empowered to identify and manage risks, protecting their environments and lives. Our Mission To drive the holistic evolution of risk management in organisations, educating and protecting their people through our unique communities. Our Values: Honesty : We build trust through responsible actions and authentic relationships. Adaptable : We constantly challenge ourselves to respond and adapt quickly. Collaboration : We work as a community to help each other thrive. Approachable : We are open, helpful and accessible to all. Respect : We treat people with care, dignity and professionalism. Strategic Pillars: Membership - A thriving, diverse, and growing membership where every professional feels they belong, can progress, and understands the value IIRSM brings to their career. Learning - Accessible, modern, and modular learning that empowers professionals to stay ahead, build confidence, and create real impact in their organisations. Community - A vibrant, supportive community where professionals learn from each other, celebrate achievements, and shape the future of the profession together. Job Description: Community Administrator PURPOSE OF ROLE This role supports the delivery of IIRSM's strategic growth by providing high-quality administrative and customer support across membership services, networks, events, and digital platforms. The role plays a key part in ensuring a positive, consistent experience for members and stakeholders, combining responsive customer service with strong organisational and digital administration. The role will directly support the following strategic priorities: Community Engagement: Proactive support to retain and re-engage members through responsive service and follow-up activity. Digital Enablement: First-line support for digital platforms to ensure smooth user journeys and adoption. REPORTING TO Membership Manager PRINCIPAL ACCOUNTABILITIES: Membership & Customer Support: Act as first line manager of the membership inbox, providing timely, professional responses and escalating queries where appropriate. Provide second line telephone support, handling inbound customer calls and resolving or triaging enquiries. Proactively follow up by phone and/or email with cancelled or lapsing members to retain, re engage, or update member details. Support the membership team with processing applications and renewals during high volume periods. Digital Platforms & Data Management: Provide first line customer support for digital platforms, including the website, learning management system, and online communities platform, supporting registration, payments, and general queries. Escalate complex or technical issues to the wider team where required. Support the Membership and Marketing Manager in maintaining clean, accurate, and up to date data across all systems. Manage registration lists across events and digital platforms, ensuring accurate record keeping. Networks, Events & Coordination: Coordinate meetings and webinars for Networks, including scheduling, attendee management, and platform administration. Provide cover for hosting webinars and meetings as required by the membership or product teams. Follow up on expressions of interest in membership, training, or other services generated through events, exhibitions, and outreach activities. Provide general office and event support as required. SKILLS & ATTRIBUTES: Customer Focus & Service Excellence: Demonstrates a professional, friendly, and solutions focused approach, consistently delivering high quality customer service. Organisation & Planning: Manages multiple tasks and deadlines effectively, with strong attention to detail and accuracy. Communication & Interpersonal Skills: Communicates clearly and confidently in writing and verbally, building positive relationships with members, volunteers, and colleagues. Digital Confidence: Comfortable working across multiple digital platforms, databases, and systems, with a willingness to learn and adapt. Teamwork & Adaptability: Works collaboratively, responds positively to change, and supports colleagues during busy periods. EXPERIENCE & KNOWLEDGE: Working knowledge of a professional body and/or relevant sector. Understanding of working practices within a global organisation and awareness of cultural differences. Experience of working with volunteers and managing external relationships. Practical experience using membership databases, ideally including Microsoft Dynamics (Office Dynamics) and related IT systems. Proven experience delivering high quality customer service within a team environment. WHAT'S IN IT FOR YOU Working at IIRSM means being part of a purpose led organisation with a global reach and strong sense of community. In this role, you will gain broad exposure across membership services, digital platforms, and events, with opportunities to develop skills, contribute to meaningful work, and support the Institute's continued growth. You can expect: Interest free season ticket loan Employer pension contribution of 10% when you contribute 3% Death in Service of four times salary 25 days annual leave excluding bank holidays, incrementally increasing each year up to 30 days, with the option to carry over up to 5 unused days An agile and flexible working environment, including hybrid working arrangements Opportunities for personal and professional growth including training & networking
People & Payroll Services Manager Maternity Cover (12-month FTC, ideally from mid-April 2026) Ashby-de-la-Zouch (Home of Hula Hoops, popchips, Skips, and more!) We operate a dynamic working model built on trust, choice and balance. Colleagues connect in person 3 days per week, as we know the best ideas and relationships grow when we collaborate side by side. Join our snack-loving team We're looking for a People & Payroll Services Manager to join us at KP Snacks. If you're ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you - this could be your next big move. About the role As Payroll & People Services Manager, you'll lead a team that delivers a first-class HR administration and payroll service to the business. You'll oversee the day-to-day operations of people and payroll services, ensuring accuracy, efficiency and exceptional colleague experience. This role also involves leading the delivery of agreed objectives and strategic plans, managing audits, and supporting the evolution of HR systems to improve efficiency. You'll inspire and develop your team, promoting collaboration and accountability to achieve high performance and service standards. What's in it for you? We believe in rewarding our colleagues and helping them thrive. Here's a flavour of what we offer: £6,000 annual car allowance. Annual bonus scheme, with a strong track record of overachievement Comprehensive healthcare support - including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care KP Pension Plan - contribution matching up to 7% of your salary 25 days holiday, plus the option to buy more KP4ME - our online platform for benefits, discounts, wellbeing tools and more What will you be doing? Lead and develop a high performing team Role modelling behaviours that inspire personal & professional development but also team excellence linked to a continuous improvement mindset Provide an exceptional customer service Confidence in developing and maintaining excellent relationships within HR and with stakeholders at all levels Manage team performance and development Inspire and lead a high-performing team, setting clear objectives, monitoring progress and supporting professional growth Act as the escalation point for complex queries Resolve issues that fall outside standard processes, providing clear guidance and solutions to stakeholders and colleagues Accountable for an efficient HR transactional support service Offering an effective, timely, high quality administration activities to the business via the people and payroll services team Oversee HR systems and service delivery Support the effective use of HR systems, ensuring data integrity and partnering with HR teams to deliver agreed objectives and service levels Who are we? We're KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love - from Hula Hoops to McCoy's. In the UK, we're a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We're proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. We're committed to inclusion We're building a workplace where everyone belongs. If you don't tick every box, we'd still love to hear from you - your unique perspective could be just what we need. And if there's anything we can do to make the process easier for you, just let us know. We'd love to hear from you if you can bring: HR leadership experience You'll have experience managing HR teams in a complex environment Strong knowledge of compliance and legislation Understanding of UK employment law Team leadership and stakeholder management Ability to lead, develop and performance manage within a team, and build strong relationships across all levels Technical and analytical skills Advanced Excel skills, attention to detail and confidence handling sensitive data
Feb 01, 2026
Full time
People & Payroll Services Manager Maternity Cover (12-month FTC, ideally from mid-April 2026) Ashby-de-la-Zouch (Home of Hula Hoops, popchips, Skips, and more!) We operate a dynamic working model built on trust, choice and balance. Colleagues connect in person 3 days per week, as we know the best ideas and relationships grow when we collaborate side by side. Join our snack-loving team We're looking for a People & Payroll Services Manager to join us at KP Snacks. If you're ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you - this could be your next big move. About the role As Payroll & People Services Manager, you'll lead a team that delivers a first-class HR administration and payroll service to the business. You'll oversee the day-to-day operations of people and payroll services, ensuring accuracy, efficiency and exceptional colleague experience. This role also involves leading the delivery of agreed objectives and strategic plans, managing audits, and supporting the evolution of HR systems to improve efficiency. You'll inspire and develop your team, promoting collaboration and accountability to achieve high performance and service standards. What's in it for you? We believe in rewarding our colleagues and helping them thrive. Here's a flavour of what we offer: £6,000 annual car allowance. Annual bonus scheme, with a strong track record of overachievement Comprehensive healthcare support - including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care KP Pension Plan - contribution matching up to 7% of your salary 25 days holiday, plus the option to buy more KP4ME - our online platform for benefits, discounts, wellbeing tools and more What will you be doing? Lead and develop a high performing team Role modelling behaviours that inspire personal & professional development but also team excellence linked to a continuous improvement mindset Provide an exceptional customer service Confidence in developing and maintaining excellent relationships within HR and with stakeholders at all levels Manage team performance and development Inspire and lead a high-performing team, setting clear objectives, monitoring progress and supporting professional growth Act as the escalation point for complex queries Resolve issues that fall outside standard processes, providing clear guidance and solutions to stakeholders and colleagues Accountable for an efficient HR transactional support service Offering an effective, timely, high quality administration activities to the business via the people and payroll services team Oversee HR systems and service delivery Support the effective use of HR systems, ensuring data integrity and partnering with HR teams to deliver agreed objectives and service levels Who are we? We're KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love - from Hula Hoops to McCoy's. In the UK, we're a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We're proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. We're committed to inclusion We're building a workplace where everyone belongs. If you don't tick every box, we'd still love to hear from you - your unique perspective could be just what we need. And if there's anything we can do to make the process easier for you, just let us know. We'd love to hear from you if you can bring: HR leadership experience You'll have experience managing HR teams in a complex environment Strong knowledge of compliance and legislation Understanding of UK employment law Team leadership and stakeholder management Ability to lead, develop and performance manage within a team, and build strong relationships across all levels Technical and analytical skills Advanced Excel skills, attention to detail and confidence handling sensitive data
P+S Personnel are pleased to be working on behalf of our clients, who are currently recruiting a Customer Services Account Manager to join their team based in Great Yarmouth on a full time, permanent basis. Role Summary The Customer Services Account Manager is responsible for managing key customer relationships, ensuring exceptional service delivery across the order lifecycle. This role acts as the primary point of contact for assigned accounts, coordinating internally to meet contractual, technical, and schedule requirements. The position demands a proactive, detail-driven individual who can operate confidently in a regulated and fast-moving environment. Main Responsibilities: Customer Relationship & Account Management Serve as the main liaison for designated customers, maintaining strong, trust-based relationships. Understand customer requirements, programme context, and long-term objectives to ensure responsive and informed service. Manage customer expectations on lead times, orders, delivery schedules, and performance metrics. Conduct regular account reviews and support customer audits, visits, and programme meetings. Order Management & Service Delivery Oversee the end-to-end order process, including order entry, acknowledgement, change control, shipment coordination, and delivery confirmation. Ensure order accuracy, configuration compliance, and timely communication of any risks or changes. Coordinate internally with planning, engineering, quality, production, and logistics to resolve issues quickly and effectively. Track delivery performance (OTD), escalate risks, and drive corrective actions with internal teams. Programme & Contract Support Support the interpretation of customer contracts, terms, and defence-sector requirements. Ensure adherence to export controls, security protocols, quality standards (e.g., AS9100, ISO9001), and compliance procedures. Assist in preparing quotations, pricing updates, and proposal submissions for follow-on business or customer requests. Reporting & Continuous Improvement Prepare account performance reports, forecasts, and service metrics for internal leadership and customer presentations. Analyse trends in demand, quality, and delivery performance to identify improvement opportunities. Contribute to process optimisation initiatives that strengthen customer experience and operational efficiency. Person Specification: Ability to interpret contract terms and customer documentation. Confidence in presenting updates to customers and internal leadership. Data-driven mindset with the ability to turn insight into practical action. Proactive, resilient, and comfortable working in an environment with tight deadlines and high stakes. Qualifications & Experience Proven experience in a customer service, account management, or programme support role, ideally within defence, aerospace, or another regulated industry. Strong understanding of order management processes and customer service principles. Ability to work with technical information and collaborate effectively with engineering and manufacturing teams. Familiarity with ERP/MRP systems and standard business software (Excel, Word, PowerPoint). Excellent communication, relationship-building, and problem-solving skills. Demonstrated ability to manage multiple priorities and maintain accuracy under pressure. Eligibility and willingness to comply with defence-sector security and export control requirements. If this is a role you are interested in, please apply online ensuring your CV is up to date.
Feb 01, 2026
Full time
P+S Personnel are pleased to be working on behalf of our clients, who are currently recruiting a Customer Services Account Manager to join their team based in Great Yarmouth on a full time, permanent basis. Role Summary The Customer Services Account Manager is responsible for managing key customer relationships, ensuring exceptional service delivery across the order lifecycle. This role acts as the primary point of contact for assigned accounts, coordinating internally to meet contractual, technical, and schedule requirements. The position demands a proactive, detail-driven individual who can operate confidently in a regulated and fast-moving environment. Main Responsibilities: Customer Relationship & Account Management Serve as the main liaison for designated customers, maintaining strong, trust-based relationships. Understand customer requirements, programme context, and long-term objectives to ensure responsive and informed service. Manage customer expectations on lead times, orders, delivery schedules, and performance metrics. Conduct regular account reviews and support customer audits, visits, and programme meetings. Order Management & Service Delivery Oversee the end-to-end order process, including order entry, acknowledgement, change control, shipment coordination, and delivery confirmation. Ensure order accuracy, configuration compliance, and timely communication of any risks or changes. Coordinate internally with planning, engineering, quality, production, and logistics to resolve issues quickly and effectively. Track delivery performance (OTD), escalate risks, and drive corrective actions with internal teams. Programme & Contract Support Support the interpretation of customer contracts, terms, and defence-sector requirements. Ensure adherence to export controls, security protocols, quality standards (e.g., AS9100, ISO9001), and compliance procedures. Assist in preparing quotations, pricing updates, and proposal submissions for follow-on business or customer requests. Reporting & Continuous Improvement Prepare account performance reports, forecasts, and service metrics for internal leadership and customer presentations. Analyse trends in demand, quality, and delivery performance to identify improvement opportunities. Contribute to process optimisation initiatives that strengthen customer experience and operational efficiency. Person Specification: Ability to interpret contract terms and customer documentation. Confidence in presenting updates to customers and internal leadership. Data-driven mindset with the ability to turn insight into practical action. Proactive, resilient, and comfortable working in an environment with tight deadlines and high stakes. Qualifications & Experience Proven experience in a customer service, account management, or programme support role, ideally within defence, aerospace, or another regulated industry. Strong understanding of order management processes and customer service principles. Ability to work with technical information and collaborate effectively with engineering and manufacturing teams. Familiarity with ERP/MRP systems and standard business software (Excel, Word, PowerPoint). Excellent communication, relationship-building, and problem-solving skills. Demonstrated ability to manage multiple priorities and maintain accuracy under pressure. Eligibility and willingness to comply with defence-sector security and export control requirements. If this is a role you are interested in, please apply online ensuring your CV is up to date.
Customer Service Coordinator / Full-time / Permanent / Office-based / Immediate start Your new company My client, a global leader in electronic manufacturing, is seeking a professional customer service coordinator to join their team on a permanent basis. Do you have a passion for going that extra mile? Are you used to working at a fast pace and able to spin multiple plates? If so, I want to hear from you. Working from modern offices, you will be joining a well-established team who offer support and career progression. Your new role The position is being offered full time Monday to Friday and is fully office-based. You will report directly to the Managing Director and are responsible for managing customer relationships and supporting the sales process. The role involves processing customer orders, maintaining communication, and working collaboratively with internal teams to meet customer needs. Additionally, the role includes managing customer backlogs, supporting sales generation, and contributing to lead generation efforts. Some of your duties will include but not limited to. Provide exemplary support to customers by processing orders accurately and efficiently.Maintain regular communication with customers, offering updates and reports on the status of their orders.Work with account managers to provide support in driving through new and repeat sales by promptly responding to customer enquiries. Providing product information, and preparing accurate quotes within specified timeframes.Source new sales opportunities through inbound lead follow-up and email prospecting.Working closely with colleagues in Field Sales, Product Management, and other departments to meet customer needs and achieve shared goals Dealing with general office administration Data entry What you'll need to succeed Proven history in a fast-paced order processing / customer service position Strong communication skills, both written and verbal Passion for going that extra mile Strong planning and organisation skills Familiar with working with CRM systems What you'll get in return Competitive salary at between £27,000 to £30,000 per annum Free parking Progression opportunities Friendly and supportive team What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Feb 01, 2026
Full time
Customer Service Coordinator / Full-time / Permanent / Office-based / Immediate start Your new company My client, a global leader in electronic manufacturing, is seeking a professional customer service coordinator to join their team on a permanent basis. Do you have a passion for going that extra mile? Are you used to working at a fast pace and able to spin multiple plates? If so, I want to hear from you. Working from modern offices, you will be joining a well-established team who offer support and career progression. Your new role The position is being offered full time Monday to Friday and is fully office-based. You will report directly to the Managing Director and are responsible for managing customer relationships and supporting the sales process. The role involves processing customer orders, maintaining communication, and working collaboratively with internal teams to meet customer needs. Additionally, the role includes managing customer backlogs, supporting sales generation, and contributing to lead generation efforts. Some of your duties will include but not limited to. Provide exemplary support to customers by processing orders accurately and efficiently.Maintain regular communication with customers, offering updates and reports on the status of their orders.Work with account managers to provide support in driving through new and repeat sales by promptly responding to customer enquiries. Providing product information, and preparing accurate quotes within specified timeframes.Source new sales opportunities through inbound lead follow-up and email prospecting.Working closely with colleagues in Field Sales, Product Management, and other departments to meet customer needs and achieve shared goals Dealing with general office administration Data entry What you'll need to succeed Proven history in a fast-paced order processing / customer service position Strong communication skills, both written and verbal Passion for going that extra mile Strong planning and organisation skills Familiar with working with CRM systems What you'll get in return Competitive salary at between £27,000 to £30,000 per annum Free parking Progression opportunities Friendly and supportive team What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Job Title: Business Development Executive Salary: £45,000 - £50,000 OTE £30,000 - £35,000 Basic plus c.£15K Commission Uncapped Location: Stevenage (Hybrid Remote) Term: Permanent, Full Time Are you a tenacious, and ambitious sales person with a great personality looking to accelerate your career? This is a fantastic opportunity to get into the tech industry within a beauty environment and make your mark in a growing company. We're looking for an effervescent, people-person who can jump straight in. Your role is critical to my client's business! You must have a friendly, confident phone manner, and the idea of jumping on the phone to talk to people from around the world excites you. You are creative in finding new leads and can engage potential customers quickly. You understand people and business: you relate well to small business owners, and naturally empathise with the challenges they face every day. You understand the difference between features and benefits: you can quickly apply that thinking to help businesses see the real-world value of what you are selling. The role of Business Development Executive: Cold calling Demo booking: on successful completion of a discovery call, you will then book a demo / meeting into the diary of the relevant Area Manager Follow up: on occasion where a demo is cancelled, you will re-engage with that lead to re-book the meeting for the Area Manager. Sales Process: you will help the broader sales team follow through with this account, team work and attention to detail are key. Sales Feedback: our client wants you to continue to improve. Share your wins with the team. Try new tactics to open doors and share the love with the team. Product feedback: you are the eyes and ears of the company. What do their clients say? You bring the intel to their business. To be successful for the Business Development Exec role: Willingness and ability to learn quickly. This trumps experience in our eyes! If you're proactive, smart and willing to learn then you're off to a great start! Sales experience. You have experience generating leads / selling over the phone or can demonstrate a passion and skill set for this area. Sales cold calling. You are comfortable breaking the ice with new customers from a standing start Experience in a customer facing environment dealing with questions and objections is preferable. Skills There is no single profile that my client looks for. Energy and hunger to learn are key. If you have some of the below skills then you'll stand out from the crowd. People orientated : our clients love to chat! Naturally inquisitive. You are comfortable with making that first call (cold calling) Resilience : be the person to understand it takes time. Persistence is key. Self-motivated : We are on a journey to create something big and we want people to contribute ideas, to go the extra mile for a customer, to see something broken and want to fix it. Passionate: people buy from people. Leave your mark. You are our clients' brand. Computer literacy : common programmes such as Google docs / Google sheets/; screen sharing platforms such as Zoom. Fun : This is a dynamic team that loves the mission they're on. No grey suits here! Benefits £45,000 - £50,000 OTE £30,000 - £35,000 Basic plus c.£15K commission uncapped based on a 40 hour, flexible working week Uncapped commission per demo booked, upward scale. 25 days + bank holidays annual leave Company pension Bring your dog to work Progression. The opportunity to move into sales and education teams Remote role or they have shared working space in central London if you prefer to be with a team for up to 2 days a week otherwise it's home based with flexible working policy Free breakfast at the office Pizza and beers on a Thursday If you're looking for an exciting role within a growing and dynamic company , apply online today! This vacancy is being advertised by RecruitAbility Ltd. The services advertised by RecruitAbility Ltd are those of an Employment Agency.
Feb 01, 2026
Full time
Job Title: Business Development Executive Salary: £45,000 - £50,000 OTE £30,000 - £35,000 Basic plus c.£15K Commission Uncapped Location: Stevenage (Hybrid Remote) Term: Permanent, Full Time Are you a tenacious, and ambitious sales person with a great personality looking to accelerate your career? This is a fantastic opportunity to get into the tech industry within a beauty environment and make your mark in a growing company. We're looking for an effervescent, people-person who can jump straight in. Your role is critical to my client's business! You must have a friendly, confident phone manner, and the idea of jumping on the phone to talk to people from around the world excites you. You are creative in finding new leads and can engage potential customers quickly. You understand people and business: you relate well to small business owners, and naturally empathise with the challenges they face every day. You understand the difference between features and benefits: you can quickly apply that thinking to help businesses see the real-world value of what you are selling. The role of Business Development Executive: Cold calling Demo booking: on successful completion of a discovery call, you will then book a demo / meeting into the diary of the relevant Area Manager Follow up: on occasion where a demo is cancelled, you will re-engage with that lead to re-book the meeting for the Area Manager. Sales Process: you will help the broader sales team follow through with this account, team work and attention to detail are key. Sales Feedback: our client wants you to continue to improve. Share your wins with the team. Try new tactics to open doors and share the love with the team. Product feedback: you are the eyes and ears of the company. What do their clients say? You bring the intel to their business. To be successful for the Business Development Exec role: Willingness and ability to learn quickly. This trumps experience in our eyes! If you're proactive, smart and willing to learn then you're off to a great start! Sales experience. You have experience generating leads / selling over the phone or can demonstrate a passion and skill set for this area. Sales cold calling. You are comfortable breaking the ice with new customers from a standing start Experience in a customer facing environment dealing with questions and objections is preferable. Skills There is no single profile that my client looks for. Energy and hunger to learn are key. If you have some of the below skills then you'll stand out from the crowd. People orientated : our clients love to chat! Naturally inquisitive. You are comfortable with making that first call (cold calling) Resilience : be the person to understand it takes time. Persistence is key. Self-motivated : We are on a journey to create something big and we want people to contribute ideas, to go the extra mile for a customer, to see something broken and want to fix it. Passionate: people buy from people. Leave your mark. You are our clients' brand. Computer literacy : common programmes such as Google docs / Google sheets/; screen sharing platforms such as Zoom. Fun : This is a dynamic team that loves the mission they're on. No grey suits here! Benefits £45,000 - £50,000 OTE £30,000 - £35,000 Basic plus c.£15K commission uncapped based on a 40 hour, flexible working week Uncapped commission per demo booked, upward scale. 25 days + bank holidays annual leave Company pension Bring your dog to work Progression. The opportunity to move into sales and education teams Remote role or they have shared working space in central London if you prefer to be with a team for up to 2 days a week otherwise it's home based with flexible working policy Free breakfast at the office Pizza and beers on a Thursday If you're looking for an exciting role within a growing and dynamic company , apply online today! This vacancy is being advertised by RecruitAbility Ltd. The services advertised by RecruitAbility Ltd are those of an Employment Agency.
TITLE Account Manager INTRODUCTION Our client is a leading manufacturer and truly prestige brand in both the UK and international interiors / bathrooms sector. For more than half a century they have been a pioneer in product innovation and design. LOCATION North West / M6 / North Wales region (Remote, field-based role. Ideal home locations: Manchester, Liverpool, Merseyside, Preston, Blackburn, Wigan, Chester, Wrexham, Bolton, Oldham, Stockport, Warrington, St Helens, Crewe, Stoke-on-Trent, or close) THE JOB ROLE Our client's Account Manager role is a remote and field-based position representing one of the most exciting brands in the UK interiors / bathrooms sector. The role takes responsibility for: Account management and development of high-spend merchants, showrooms and retailers across the region Close consultative client contact and long-term relationship development. Responsibility for a number of high-spend key accounts Driving growth through commercial strategy and continual introduction of new product ranges. Supporting customers with on site training and technical input on products and new displays. Playing an active role in the company's wider UK retail and national account sales strategy. THE PERSON NEEDED For the Account Manager role our client is open to meet candidates from closely related KBB or construction sectors, but does require: Prior experience selling a mid- to high-end quality product into merchants, retail or distribution customers. Confidence in selling a design-lead and technical range of products. Strong relationship building skills and the ability to engage different levels of stakeholders. Ambition and a genuine drive to learn and grow. THE REWARDS £48-50K Basic -12K Commission and year-end bonus ( 90% of the sales team are earning OTE at this level). Expensed electric vehicle, pension, healthcare, life assurance, fantastic enhance package. Contact for salary details - Joe Grace () IF YOU MEET THE REQUIRED EXPERIENCE - PLEASE APPLY NOW If you have the relevant experience listed in "the person needed" section, please send your CV ASAP - our client is looking to interview ASAP. Key terms: Bathrooms, bathroom, kitchen, kitchens, interiors, showers, shower, taps, sanitaryware, ceramic tiles, lighting, plumbing, heating, HVAC, modular, retailers, showrooms, bathroom showrooms, sales, field sales, remote, account manager, sales executive, field sales executive, regional sales manager, area sales manager, business development manager, field sales manager, key account manager, North West, M6, North Wales, Lancashire, Cheshire, Staffordshire, North Wales, Manchester, Liverpool, Merseyside, Preston, Blackburn, Wigan, Chester, Wrexham, Bolton, Oldham, Stockport, Warrington, St Helens, Crewe, Stoke-on-Trent
Feb 01, 2026
Full time
TITLE Account Manager INTRODUCTION Our client is a leading manufacturer and truly prestige brand in both the UK and international interiors / bathrooms sector. For more than half a century they have been a pioneer in product innovation and design. LOCATION North West / M6 / North Wales region (Remote, field-based role. Ideal home locations: Manchester, Liverpool, Merseyside, Preston, Blackburn, Wigan, Chester, Wrexham, Bolton, Oldham, Stockport, Warrington, St Helens, Crewe, Stoke-on-Trent, or close) THE JOB ROLE Our client's Account Manager role is a remote and field-based position representing one of the most exciting brands in the UK interiors / bathrooms sector. The role takes responsibility for: Account management and development of high-spend merchants, showrooms and retailers across the region Close consultative client contact and long-term relationship development. Responsibility for a number of high-spend key accounts Driving growth through commercial strategy and continual introduction of new product ranges. Supporting customers with on site training and technical input on products and new displays. Playing an active role in the company's wider UK retail and national account sales strategy. THE PERSON NEEDED For the Account Manager role our client is open to meet candidates from closely related KBB or construction sectors, but does require: Prior experience selling a mid- to high-end quality product into merchants, retail or distribution customers. Confidence in selling a design-lead and technical range of products. Strong relationship building skills and the ability to engage different levels of stakeholders. Ambition and a genuine drive to learn and grow. THE REWARDS £48-50K Basic -12K Commission and year-end bonus ( 90% of the sales team are earning OTE at this level). Expensed electric vehicle, pension, healthcare, life assurance, fantastic enhance package. Contact for salary details - Joe Grace () IF YOU MEET THE REQUIRED EXPERIENCE - PLEASE APPLY NOW If you have the relevant experience listed in "the person needed" section, please send your CV ASAP - our client is looking to interview ASAP. Key terms: Bathrooms, bathroom, kitchen, kitchens, interiors, showers, shower, taps, sanitaryware, ceramic tiles, lighting, plumbing, heating, HVAC, modular, retailers, showrooms, bathroom showrooms, sales, field sales, remote, account manager, sales executive, field sales executive, regional sales manager, area sales manager, business development manager, field sales manager, key account manager, North West, M6, North Wales, Lancashire, Cheshire, Staffordshire, North Wales, Manchester, Liverpool, Merseyside, Preston, Blackburn, Wigan, Chester, Wrexham, Bolton, Oldham, Stockport, Warrington, St Helens, Crewe, Stoke-on-Trent
