Sales Coordinator

Job Description:

We are seeking a highly organised and proactive Sales Coordinator to support our growing operations team. This role is ideal for someone with strong administrative skills who enjoys coordinating multiple tasks, liaising with customers and suppliers, and supporting engineering and installation teams in a fast-paced environment.

Key Responsibilities

• Manage day-to-day administrative tasks, including responding to emails and handling incoming calls in a professional manner.
• Prepare and issue air conditioning installation quotations using Job Logic.
• Produce quotations following Planned Preventative Maintenance (PPM) visits and site surveys.
• Provide customers with accurate cost estimates over the phone in a timely and professional manner.
• Follow up, revise and update quotations as required.
• Book and coordinate site surveys for the sales team, ensuring all relevant and accurate information is captured.
• Liaise with the accounts team regarding payments and job-related financial queries.
• Schedule installation works, allocating engineers based on skills, availability and job requirements.
• Arrange subcontractors and organise plant or equipment hire for installation projects.
• Obtain supplier quotes, raise purchase orders (POs) and coordinate deliveries.
• Order materials and equipment for engineers, ensuring timely delivery to the correct site.
• Maintain oversight of warehouse stock, including monitoring inventory levels and ordering air conditioning materials as required.
• Ensure engineers have the necessary tools, equipment and materials for each job.
• Provide ad-hoc administrative support as required.

Skills and Experience

Essential

• Clear and professional communicator, confident and courteous on the phone and via email.
• Strong organisational and time management skills with the ability to prioritise workload effectively.
• Proficient in Microsoft Office with the ability to learn CRM systems.
• Flexible and proactive approach, with the ability to remain calm under pressure.
• Strong multitasking skills and attention to detail.
• Excellent verbal and written communication skills.
• Previous experience in an administrative or coordination role, ideally within an engineering, facilities or installation environment.
• Confident liaising with customers, engineers and suppliers.
• Strong problem-solving ability.

Desirable

• Experience working with contractors, engineers or suppliers.
• Experience using Job Logic or similar CRM systems.