Hire Desk Controller

  • PLATINUM RECRUITMENT CONSULTANCY LIMITED
  • Horsham, Sussex
  • Jan 30, 2026
Full time Call Centre / CustomerService

Job Description

Hire Desk Controller - Horsham £28,000 - £30,000 with clear progression and bonus opportunities

Role: Hire Desk ControllerLocation: HorshamEmployer: Plant HireSalary + Benefits: £28,000 - £30,000

We're looking for a Hire Desk Controller to join a busy plant hire operation in Horsham. If you're organised, proactive, and enjoy coordinating equipment, this role offers the chance to develop your career while working in a fast-paced, supportive environment.

Why apply for this Hire Desk Controller role?You'll enjoy:

  • £28,000 - £30,000 salary

  • Clear progression opportunities within the business

  • Bonus scheme to reward performance

  • Exposure to a variety of plant machinery and hire operations

  • Working with a supportive team and collaborative culture

Key Responsibilities:As our Hire Desk Controller, you'll manage all aspects of daily hire desk operations, including:

  • Coordinating equipment availability, allocation, and scheduling

  • Maintaining accurate records of hire agreements, returns, and extensions

  • Monitoring equipment utilisation and reporting on hire performance

  • Liaising with clients, site managers, and transport teams for timely deliveries

  • Ensuring compliance with safety, legal, and company hire policies

  • Processing invoices, payments, and hire documentation

  • Resolving client queries or disputes regarding hire services

  • Tracking maintenance schedules and coordinating equipment servicing

  • Supporting sales and operations teams with hire availability insights

What we're looking for:We welcome candidates with experience in hire or service roles, but will also consider applicants from other sectors. You'll ideally be:

  • Organised, reliable, and able to manage multiple priorities

  • Comfortable liaising with clients and internal teams

  • Experienced or keen to develop within plant hire operations

  • Proactive, with strong communication and problem-solving skills

If you're ready to take the next step as a Hire Desk Controller in Horsham, we'd love to hear from you. Apply now to join this dynamic team.

Job Number 933325 / INDPLANTLocation HorshamRole Hire Desk Controller

Consultant: Dean Grey

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.