Associate IT Delivery Manager - HMRC - HEO

Bristol Regional Centre - 3 Glass Wharf, Cardiff Regional Centre - Ty William Morgan, East Kilbride - Queensway House, Edinburgh Regional Centre - Queen Elizabeth House, Glasgow Regional Centre - Atlantic Square, Liverpool Regional Centre - Water Street, Manchester Regional Centre - Three New Bailey, Telford - Plaza 1 and 2, Worthing - Teville Gate House

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HMRC Chief Digital & Information Office is made up of Customer Groups which are working independently towards one common goal. Our role sits within HMRC's Chief Digital & Information Office (CDIO) Group that deliver in-house solutions for projects and programmes that deal with a broad range of business, technical and operational issues. Our CDIO offices are hi-tech, state-of-the-art facilities that allow our teams to maximise their capabilities.

We are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve. We want to maximise the potential of everyone who chooses to work for us, and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you.

Diverse perspectives and experiences are critical to our success, and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role.

In the Delivery Management profession, we are passionate about our teams, and supportive of our colleagues. We have a Delivery Manager Community to learn, share and support each other. Our community is made up of diverse individuals with a range of backgrounds and experiences. We have clear profession career paths, supported by Associate and Delivery Managers, Senior Delivery Managers, Heads of Profession and Profession Leads.

This is an exciting opportunity to join HMRC's CDIO (Chief Digital & Information Officer).

The complexity or breadth of products or teams will vary in this role, depending on the context of the work assigned.

For those who thrive in a fast paced, exciting, and motivational environment, we offer unique and unparalleled opportunities to work with some of the latest technologies and make a real, lasting difference.

• Supporting a Delivery Manager(s) with the delivery of large scale / complex IT projects or for the end to end delivery of one or more small to medium scale IT projects / sub projects.
• Producing and/or supporting the production and maintenance of end to end IT delivery plans and status reports.
• Identification, management and escalation of IT risks, issues and dependencies.
• Supporting or raising, monitoring and challenging commercials/costs across all delivery teams and commercially engaged delivery partners.
• Forecasting and Tracking costs throughout the project.
• Building and maintaining effective and collaborative relationships to achieve successful outcomes for the business.
• Understanding of both Agile and waterfall delivery methodologies and how to apply them in a Delivery Management setting.
• Removing blockers to successful delivery.
• Being an active member of the Delivery Manager community.
• Working with Product Managers, Delivery Managers, or project managers collaboratively to ensure delivery is aligned with the project scope, requirements, and timeline constraints.

The successful candidate will need to demonstrate practical experience in the following:

• Balancing multiple priorities within a project setting
• Challenging and removing barriers to effective delivery
• Utilising strong communication skills, using a variety of methods with a variety of stakeholders
• Utilising organisation and planning skills
• Undertaking risk management
• Supporting with Project Governance including creating and managing a project plan and tracking risk/issues/dependencies.

Ideally, the successful candidate will also demonstrate experience in the following:

• Working in an Agile environment
• Working within a multi disciplinary team
• HMRC IT end to end Project Lifecycle
• Working with suppliers and using commercial frameworks
• A recognised or a willingness to work towards Delivery Management qualifications such as Prince 2 Practitioner, Agile Practitioner or Managing Successful Programmes (MSP).

The ideal candidate:

You will be enthusiastic and self motivated with a passion for people and learning, thriving in a fast paced, exciting digital environment. You enjoy problem solving; working collaboratively with your team to move forward delivery and deliver value to our users.