Advert Job Title: Head of IT Operations Location: Remote Salary: Up to £66000 Contract Type: Permanent - Full time Hours: 35 hours per week Reports to: DDaT Director About The Children's Society The Children's Society (TCS) is a national charity driven by a bold ambition: to build a country where children are free from disadvantage. Our work is grounded in compassion, innovation, and a commitment to lasting change. The Role We are seeking a Head of Technology and Operations to provide strategic and operational leadership of The Children's Society's IT operations, ensuring reliable, secure, and cost-effective services that enable colleagues to deliver impact for children and young people. The role owns management of the Managed Service Provider (MSP) and other providers, oversees IT Service Management (ITSM) and Service Desk operations, leads the Microsoft 365 digital workplace estate, and is responsible for the IT security of the organisation. The postholder is accountable for operational budgets, supplier performance, service quality, and the continual improvement of our digital workplace. Key Responsibilities -Operational leadership and service reliability -Lead day-to-day IT operations across infrastructure, networks, end-user computing and platforms; ensure resilient, secure, user-centred services. -Strengthen business continuity, disaster recovery and operational resilience; maintain risk registers and assurance evidence. -ITSM / ITIL and Service Desk performance -Own ITSM (ITIL v3/v4 aligned) processes: Incident, Request, Problem, Configuration/Asset, Knowledge and Major Incident; set standards, KPIs and SLAs. -Direct Service Desk performance (multi-channel support, triage, knowledge-base health, CSAT/NPS). -Supplier, contract and change governance -Act as contract owner and executive lead for MSP and other technology suppliers: scope, commercials, renewals, performance management. -Contribute to governance forums (e.g., CAB, Architecture/Standards) and provide leadership on technology risk and operational governance. -Microsoft 365 tenant and digital workplace leadership -Own Microsoft 365 tenant strategy, governance and roadmap across Entra ID, Intune, Exchange, SharePoint, Teams, OneDrive and Power Platform. -Oversee platform health and controls including licensing (volume licensing administration), capacity, device posture and identity protection. -Azure operational ownership and cloud governance -Provide hands-on operational management of Microsoft Azure resources; ensure governance, access control and cost oversight, inc. associated services. -Security leadership and compliance -Support cyber risk management, vulnerability management, secure configuration baselines and collaboration with security operations. -Ensure policies and controls align with regulatory obligations (e.g., UK GDPR). -Financial ownership and cross-DDaT alignment -Hold budget responsibility for technology operations (OpEx/CapEx). -Work with other Heads across Digital, Data and Technology to align operating practices (support, requirements, DevOps, change). About You Technical & Professional -Senior operational leadership of technology services in complex organisations; strong ITSM capability (ITIL v3/v4) and major incident leadership. -Commercial acumen across contracts, SLAs, cost control and vendor negotiation, including MSP management and multi-supplier environments. -Deep Microsoft 365 expertise including tenant governance (identity, endpoint, collaboration), Copilot and Power Platform; capability to translate features into value-led outcomes. -Hands-on experience managing resources on the Microsoft Azure platform; understanding of cloud governance and (desirable) Azure services such as Purview. -Information security principles, risk management, and regulatory obligations (e.g., UK GDPR); experience implementing network and application security controls. -Broad IT knowledge across infrastructure, networking, desktops, OS and security. -Microsoft licensing experience, including volume licensing models and administration. -Proven delivery/oversight of complex technology and infrastructure projects; ability to evidence measurable service improvements. Leadership & Communication -Strong stakeholder management and influencing skills, able to engage senior leaders and align services to organisational priorities. -People leadership: coaching, performance management and professional development; effective line management (including security leadership roles). -Excellent written and verbal communication skills; able to explain complex technical risk and trade-offs clearly to non-technical audiences. -Collaborative leadership style with a focus on standardisation, shared best practice, and continuous improvement through data-led management. Safeguarding The Children's Society is committed to safeguarding and protecting the children and young people that we work with. All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We have a range of policies and procedures in place which promote safeguarding and safer working practices across our services. Closing Date The closing date for applications is Friday 13th February. Interviews will be held on a date to be confirmed.
Jan 30, 2026
Full time
Advert Job Title: Head of IT Operations Location: Remote Salary: Up to £66000 Contract Type: Permanent - Full time Hours: 35 hours per week Reports to: DDaT Director About The Children's Society The Children's Society (TCS) is a national charity driven by a bold ambition: to build a country where children are free from disadvantage. Our work is grounded in compassion, innovation, and a commitment to lasting change. The Role We are seeking a Head of Technology and Operations to provide strategic and operational leadership of The Children's Society's IT operations, ensuring reliable, secure, and cost-effective services that enable colleagues to deliver impact for children and young people. The role owns management of the Managed Service Provider (MSP) and other providers, oversees IT Service Management (ITSM) and Service Desk operations, leads the Microsoft 365 digital workplace estate, and is responsible for the IT security of the organisation. The postholder is accountable for operational budgets, supplier performance, service quality, and the continual improvement of our digital workplace. Key Responsibilities -Operational leadership and service reliability -Lead day-to-day IT operations across infrastructure, networks, end-user computing and platforms; ensure resilient, secure, user-centred services. -Strengthen business continuity, disaster recovery and operational resilience; maintain risk registers and assurance evidence. -ITSM / ITIL and Service Desk performance -Own ITSM (ITIL v3/v4 aligned) processes: Incident, Request, Problem, Configuration/Asset, Knowledge and Major Incident; set standards, KPIs and SLAs. -Direct Service Desk performance (multi-channel support, triage, knowledge-base health, CSAT/NPS). -Supplier, contract and change governance -Act as contract owner and executive lead for MSP and other technology suppliers: scope, commercials, renewals, performance management. -Contribute to governance forums (e.g., CAB, Architecture/Standards) and provide leadership on technology risk and operational governance. -Microsoft 365 tenant and digital workplace leadership -Own Microsoft 365 tenant strategy, governance and roadmap across Entra ID, Intune, Exchange, SharePoint, Teams, OneDrive and Power Platform. -Oversee platform health and controls including licensing (volume licensing administration), capacity, device posture and identity protection. -Azure operational ownership and cloud governance -Provide hands-on operational management of Microsoft Azure resources; ensure governance, access control and cost oversight, inc. associated services. -Security leadership and compliance -Support cyber risk management, vulnerability management, secure configuration baselines and collaboration with security operations. -Ensure policies and controls align with regulatory obligations (e.g., UK GDPR). -Financial ownership and cross-DDaT alignment -Hold budget responsibility for technology operations (OpEx/CapEx). -Work with other Heads across Digital, Data and Technology to align operating practices (support, requirements, DevOps, change). About You Technical & Professional -Senior operational leadership of technology services in complex organisations; strong ITSM capability (ITIL v3/v4) and major incident leadership. -Commercial acumen across contracts, SLAs, cost control and vendor negotiation, including MSP management and multi-supplier environments. -Deep Microsoft 365 expertise including tenant governance (identity, endpoint, collaboration), Copilot and Power Platform; capability to translate features into value-led outcomes. -Hands-on experience managing resources on the Microsoft Azure platform; understanding of cloud governance and (desirable) Azure services such as Purview. -Information security principles, risk management, and regulatory obligations (e.g., UK GDPR); experience implementing network and application security controls. -Broad IT knowledge across infrastructure, networking, desktops, OS and security. -Microsoft licensing experience, including volume licensing models and administration. -Proven delivery/oversight of complex technology and infrastructure projects; ability to evidence measurable service improvements. Leadership & Communication -Strong stakeholder management and influencing skills, able to engage senior leaders and align services to organisational priorities. -People leadership: coaching, performance management and professional development; effective line management (including security leadership roles). -Excellent written and verbal communication skills; able to explain complex technical risk and trade-offs clearly to non-technical audiences. -Collaborative leadership style with a focus on standardisation, shared best practice, and continuous improvement through data-led management. Safeguarding The Children's Society is committed to safeguarding and protecting the children and young people that we work with. All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We have a range of policies and procedures in place which promote safeguarding and safer working practices across our services. Closing Date The closing date for applications is Friday 13th February. Interviews will be held on a date to be confirmed.
Group Service Director Location: Bath Hybrid (Client Travel as Required)Salary: Circa £80,000 - £100,000 (dependent on experience) Bonus BenefitsReporting to: Chief Operating Officer The Opportunity This is a pivotal, high-visibility leadership role created to architect and scale the Service division into a best-in-class, customer-centric engine for growth and retention. Currently a department with c. £8m turnover, you will be responsible for executing an ambitious plan to grow this to c. £24m over the next three years. This is a unique opportunity to build, shape, and lead a function from the ground up, embedding a high-performance culture and scalable operating model that will support the business's ongoing expansion, both organically and through acquisition. Purpose of the Role To provide strategic and operational leadership for the Service function, ensuring the delivery of exceptional, compliant, and profitable service across all companies (Fire, Security, Electrical). You will be the driving force behind our service culture, leveraging technology and data to optimise performance, ensure regulatory compliance, maximise client retention, and identify revenue growth opportunities through upselling and cross-selling. Key Responsibilities Strategic Leadership & Commercial Growth: Develop and execute the strategic growth plan for the Service division, aligning with overall business objectives. Drive commercial performance through expert management of service contract portfolios, including negotiation, renewals, and pricing strategies. Build a service function agile enough to integrate new business lines and acquired companies seamlessly. Identify and capitalise on opportunities for revenue growth through proactive account management, upselling of additional services, and cross-selling across the portfolio (Fire, Security, Electrical). Operational Excellence & Service Delivery: Assume full P&L and operational accountability for the Service division. Design, implement, and manage robust processes and operating models to ensure consistent, efficient, and high-quality service delivery. Ensure all team activities meet and exceed Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and contractual obligations. Lead and inspire a multi-layered team, fostering a culture of accountability, proactive problem-solving, and exceptional customer service. Establish and maintain comprehensive dashboards and reporting systems to monitor performance, identify trends, and drive data-led decision-making and continuous improvement. Compliance, Quality & Safety: Serve as the ultimate authority on service compliance, ensuring all activities adhere to relevant industry regulations and standards. Maintain and enhance all necessary company and individual accreditations. Embed a culture of absolute integrity and safety in all service operations. People & Culture Leadership: Build, mentor, and lead a high-performing, motivated service team. Recruit key talent as the department scales. Champion our core values, embedding a customer-centric and collaborative team spirit at every level. Act as a change leader, effectively managing restructuring, process evolution, and integration activities. Collaborate closely with HR, Fleet, Operations, Finance, and other support functions to align goals, control costs, and implement improvements. Stakeholder Engagement: Act as a key ambassador for the Service function, presenting at board level and influencing strategy. Build and maintain strong, strategic relationships with key clients, ensuring high levels of satisfaction and retention. Work closely with the sales and business development teams to support client retention and new contract wins. Person Specification - Essential Experience & Skills: Proven senior leadership experience (e.g., Service Director, Head of Service) within the Fire & Security sector. Expertise in running multi-region service operations. Experience in Electrical Compliance is highly advantageous. Demonstrable experience of leading large, multi-layered operational/service teams within a technical, field-based environment. (Service contracts, SLAs, reactive works, maintenance delivery etc). P&L Accountability track record. Strong track record in service contract management, P&L accountability, commercial negotiation, and driving revenue growth through retention and account development. Possess the ability to challenge engineers, managers and coordinators on technical business aspects, industry standards and best practice in relation to QHSE. In-depth working knowledge of accredited environments (NSI, BAFE, SSAIB, NICEIC etc.) and the relevant British Standards and regulations governing Fire, Security, and Electrical services. Proven ability to design, build, and scale service operations. Experience in integrating acquired businesses or new service lines is highly desirable. Data-Driven Leader: Adept at using service management software, dashboards, and data analytics to drive performance, efficiency, and strategic decision-making. Change Agent: Excellent change management skills, with experience in restructuring teams and embedding new processes and cultures. Entrepreneurial Mindset: A forward-thinking, hands-on, and dynamic leader who is both strategic and execution-focused. Personal Attributes: Exceptional communication, influencing, and leadership presence. Resilient, agile, and able to thrive in a fast-paced, growth-oriented environment. Unquestionable integrity and a commitment to transparency. A passionate advocate for customer service excellence. A collaborative leader who builds strong relationships across all levels of the business.
Jan 29, 2026
Full time
Group Service Director Location: Bath Hybrid (Client Travel as Required)Salary: Circa £80,000 - £100,000 (dependent on experience) Bonus BenefitsReporting to: Chief Operating Officer The Opportunity This is a pivotal, high-visibility leadership role created to architect and scale the Service division into a best-in-class, customer-centric engine for growth and retention. Currently a department with c. £8m turnover, you will be responsible for executing an ambitious plan to grow this to c. £24m over the next three years. This is a unique opportunity to build, shape, and lead a function from the ground up, embedding a high-performance culture and scalable operating model that will support the business's ongoing expansion, both organically and through acquisition. Purpose of the Role To provide strategic and operational leadership for the Service function, ensuring the delivery of exceptional, compliant, and profitable service across all companies (Fire, Security, Electrical). You will be the driving force behind our service culture, leveraging technology and data to optimise performance, ensure regulatory compliance, maximise client retention, and identify revenue growth opportunities through upselling and cross-selling. Key Responsibilities Strategic Leadership & Commercial Growth: Develop and execute the strategic growth plan for the Service division, aligning with overall business objectives. Drive commercial performance through expert management of service contract portfolios, including negotiation, renewals, and pricing strategies. Build a service function agile enough to integrate new business lines and acquired companies seamlessly. Identify and capitalise on opportunities for revenue growth through proactive account management, upselling of additional services, and cross-selling across the portfolio (Fire, Security, Electrical). Operational Excellence & Service Delivery: Assume full P&L and operational accountability for the Service division. Design, implement, and manage robust processes and operating models to ensure consistent, efficient, and high-quality service delivery. Ensure all team activities meet and exceed Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and contractual obligations. Lead and inspire a multi-layered team, fostering a culture of accountability, proactive problem-solving, and exceptional customer service. Establish and maintain comprehensive dashboards and reporting systems to monitor performance, identify trends, and drive data-led decision-making and continuous improvement. Compliance, Quality & Safety: Serve as the ultimate authority on service compliance, ensuring all activities adhere to relevant industry regulations and standards. Maintain and enhance all necessary company and individual accreditations. Embed a culture of absolute integrity and safety in all service operations. People & Culture Leadership: Build, mentor, and lead a high-performing, motivated service team. Recruit key talent as the department scales. Champion our core values, embedding a customer-centric and collaborative team spirit at every level. Act as a change leader, effectively managing restructuring, process evolution, and integration activities. Collaborate closely with HR, Fleet, Operations, Finance, and other support functions to align goals, control costs, and implement improvements. Stakeholder Engagement: Act as a key ambassador for the Service function, presenting at board level and influencing strategy. Build and maintain strong, strategic relationships with key clients, ensuring high levels of satisfaction and retention. Work closely with the sales and business development teams to support client retention and new contract wins. Person Specification - Essential Experience & Skills: Proven senior leadership experience (e.g., Service Director, Head of Service) within the Fire & Security sector. Expertise in running multi-region service operations. Experience in Electrical Compliance is highly advantageous. Demonstrable experience of leading large, multi-layered operational/service teams within a technical, field-based environment. (Service contracts, SLAs, reactive works, maintenance delivery etc). P&L Accountability track record. Strong track record in service contract management, P&L accountability, commercial negotiation, and driving revenue growth through retention and account development. Possess the ability to challenge engineers, managers and coordinators on technical business aspects, industry standards and best practice in relation to QHSE. In-depth working knowledge of accredited environments (NSI, BAFE, SSAIB, NICEIC etc.) and the relevant British Standards and regulations governing Fire, Security, and Electrical services. Proven ability to design, build, and scale service operations. Experience in integrating acquired businesses or new service lines is highly desirable. Data-Driven Leader: Adept at using service management software, dashboards, and data analytics to drive performance, efficiency, and strategic decision-making. Change Agent: Excellent change management skills, with experience in restructuring teams and embedding new processes and cultures. Entrepreneurial Mindset: A forward-thinking, hands-on, and dynamic leader who is both strategic and execution-focused. Personal Attributes: Exceptional communication, influencing, and leadership presence. Resilient, agile, and able to thrive in a fast-paced, growth-oriented environment. Unquestionable integrity and a commitment to transparency. A passionate advocate for customer service excellence. A collaborative leader who builds strong relationships across all levels of the business.
Strategic Venue Director - SEC up to £110,000 per annum plus benefits Role Purpose: The Strategic Venue Director provides senior leadership across catering, hospitality, premium, retail and event operations at the Scottish Event Campus. The role is responsible for shaping long term vision, driving commercial growth and embedding sustainable transformation, while providing strategic oversight and assurance of operational excellence. Working in close partnership with the Business Director and SEC Client leadership, the role plays a pivotal part in positioning the venue for future growth, innovation and market leadership. This is a future focused role with reduced emphasis on day to day operational management and increased accountability for strategy, growth, partnerships and leadership maturity. KEY RESPONSIBILITIES: Strategic Vision & Transformation Set and deliver a clear long term strategy for catering and hospitality across conferences, exhibitions, premium and retail operations. Lead venue wide strategic planning, ensuring alignment with client ambition, Levy priorities and sustainability commitments. Act as a trusted strategic partner to the Client, contributing to broader venue and campus wide discussions beyond catering delivery. Use market insight, customer data and competitor analysis to keep the SEC ahead of industry trends. Present strategic recommendations and investment cases to senior stakeholders, supported by robust commercial and performance data. Commercial Growth & Partnerships Design and execute growth strategies to increase revenue, spend per head and commercial returns across all hospitality formats. Identify and develop new commercial opportunities including partnerships, experiential concepts and innovation initiatives. Lead strategic pricing, revenue optimisation and margin improvement programmes. Collaborate with Sales, Marketing, Culinary, E15 Insights, Projects and Commercial teams to deliver compelling go-to-market propositions. Position the SEC as a benchmark venue within the UK events and hospitality market through differentiated commercial strategies. Strategic Operational Oversight & Guest Experience Provide senior oversight and assurance of operational readiness, quality and consistency across all events. Set clear standards for food, service, sustainability and compliance, holding operational leaders accountable for delivery. Champion a guest-first culture, ensuring hospitality excellence is embedded across the venue. Maintain strong governance across Health & Safety, food safety and brand standards. Performance, Efficiency & Continuous Improvement Introduce and embed data-led KPIs to drive productivity, quality and financial performance. Lead cross-functional process improvement initiatives to simplify ways of working and improve effectiveness. Champion the adoption of technology and innovation to support smarter planning, labour deployment and service delivery. Leadership & Culture Lead, inspire and develop a high-performing senior leadership team capable of operating with autonomy and commercial accountability. Shape venue structures that flex to event demand and complexity. Mentor future leaders and support succession planning to build long-term resilience. Role-model Levy leadership behaviours, fostering a culture of trust, accountability and innovation. WHAT GREAT LOOKS LIKE: Experience Significant senior leadership experience within complex, high-profile hospitality, events, catering, retail or venue environments, ideally across multi use or large scale venues. Proven track record of shaping and delivering long-term strategic vision alongside commercial growth, transformation and operational excellence. Experience operating at executive and board level, presenting strategic recommendations, business cases and performance insights to senior stakeholders and clients. Demonstrated success leading change programmes, innovation initiatives and growth strategies that deliver sustainable commercial and guest experience outcomes. Strong background working within matrixed organisations, collaborating across commercial, operational and functional teams to deliver shared objectives. Experience managing senior stakeholder relationships in demanding, high-visibility environments, acting as a trusted advisor rather than solely a delivery lead. Knowledge, Skills & Professional Capability Highly developed strategic thinking and analytical capability, with the ability to translate insight, data and market intelligence into clear, executable plans. Strong commercial and financial acumen, including experience building investment cases, pricing strategies, revenue optimisation models and margin improvement plans. Confident using data, performance metrics and customer insight (e.g. E15-style analytics) to drive decision making, performance improvement and growth. Deep understanding of guest experience design, premium hospitality, retail and event operations within a modern venue context. Strong grasp of sustainability, technology enablement and innovation as drivers of long-term venue performance and competitive advantage. Excellent communication, influencing and negotiation skills, with the credibility to operate effectively at board, client leadership and partner level. Leadership & Personal Attributes Senior, credible leader with the presence and judgement to operate at enterprise level while maintaining a strong connection to delivery standards. Collaborative and inclusive leadership style, able to align diverse teams and stakeholders behind a shared strategic direction. Passionate about developing leaders and building high performing, strategically minded teams with strong commercial accountability. Comfortable operating in fast paced, high profile environments with competing priorities and complex stakeholder dynamics. Resilient, adaptable and forward thinking, with a strong appetite for innovation, continuous improvement and "jumping the curve" rather than preserving the status quo. Role models Levy values and leadership behaviours, fostering a culture of trust, accountability, psychological safety and ambition.
Jan 29, 2026
Full time
Strategic Venue Director - SEC up to £110,000 per annum plus benefits Role Purpose: The Strategic Venue Director provides senior leadership across catering, hospitality, premium, retail and event operations at the Scottish Event Campus. The role is responsible for shaping long term vision, driving commercial growth and embedding sustainable transformation, while providing strategic oversight and assurance of operational excellence. Working in close partnership with the Business Director and SEC Client leadership, the role plays a pivotal part in positioning the venue for future growth, innovation and market leadership. This is a future focused role with reduced emphasis on day to day operational management and increased accountability for strategy, growth, partnerships and leadership maturity. KEY RESPONSIBILITIES: Strategic Vision & Transformation Set and deliver a clear long term strategy for catering and hospitality across conferences, exhibitions, premium and retail operations. Lead venue wide strategic planning, ensuring alignment with client ambition, Levy priorities and sustainability commitments. Act as a trusted strategic partner to the Client, contributing to broader venue and campus wide discussions beyond catering delivery. Use market insight, customer data and competitor analysis to keep the SEC ahead of industry trends. Present strategic recommendations and investment cases to senior stakeholders, supported by robust commercial and performance data. Commercial Growth & Partnerships Design and execute growth strategies to increase revenue, spend per head and commercial returns across all hospitality formats. Identify and develop new commercial opportunities including partnerships, experiential concepts and innovation initiatives. Lead strategic pricing, revenue optimisation and margin improvement programmes. Collaborate with Sales, Marketing, Culinary, E15 Insights, Projects and Commercial teams to deliver compelling go-to-market propositions. Position the SEC as a benchmark venue within the UK events and hospitality market through differentiated commercial strategies. Strategic Operational Oversight & Guest Experience Provide senior oversight and assurance of operational readiness, quality and consistency across all events. Set clear standards for food, service, sustainability and compliance, holding operational leaders accountable for delivery. Champion a guest-first culture, ensuring hospitality excellence is embedded across the venue. Maintain strong governance across Health & Safety, food safety and brand standards. Performance, Efficiency & Continuous Improvement Introduce and embed data-led KPIs to drive productivity, quality and financial performance. Lead cross-functional process improvement initiatives to simplify ways of working and improve effectiveness. Champion the adoption of technology and innovation to support smarter planning, labour deployment and service delivery. Leadership & Culture Lead, inspire and develop a high-performing senior leadership team capable of operating with autonomy and commercial accountability. Shape venue structures that flex to event demand and complexity. Mentor future leaders and support succession planning to build long-term resilience. Role-model Levy leadership behaviours, fostering a culture of trust, accountability and innovation. WHAT GREAT LOOKS LIKE: Experience Significant senior leadership experience within complex, high-profile hospitality, events, catering, retail or venue environments, ideally across multi use or large scale venues. Proven track record of shaping and delivering long-term strategic vision alongside commercial growth, transformation and operational excellence. Experience operating at executive and board level, presenting strategic recommendations, business cases and performance insights to senior stakeholders and clients. Demonstrated success leading change programmes, innovation initiatives and growth strategies that deliver sustainable commercial and guest experience outcomes. Strong background working within matrixed organisations, collaborating across commercial, operational and functional teams to deliver shared objectives. Experience managing senior stakeholder relationships in demanding, high-visibility environments, acting as a trusted advisor rather than solely a delivery lead. Knowledge, Skills & Professional Capability Highly developed strategic thinking and analytical capability, with the ability to translate insight, data and market intelligence into clear, executable plans. Strong commercial and financial acumen, including experience building investment cases, pricing strategies, revenue optimisation models and margin improvement plans. Confident using data, performance metrics and customer insight (e.g. E15-style analytics) to drive decision making, performance improvement and growth. Deep understanding of guest experience design, premium hospitality, retail and event operations within a modern venue context. Strong grasp of sustainability, technology enablement and innovation as drivers of long-term venue performance and competitive advantage. Excellent communication, influencing and negotiation skills, with the credibility to operate effectively at board, client leadership and partner level. Leadership & Personal Attributes Senior, credible leader with the presence and judgement to operate at enterprise level while maintaining a strong connection to delivery standards. Collaborative and inclusive leadership style, able to align diverse teams and stakeholders behind a shared strategic direction. Passionate about developing leaders and building high performing, strategically minded teams with strong commercial accountability. Comfortable operating in fast paced, high profile environments with competing priorities and complex stakeholder dynamics. Resilient, adaptable and forward thinking, with a strong appetite for innovation, continuous improvement and "jumping the curve" rather than preserving the status quo. Role models Levy values and leadership behaviours, fostering a culture of trust, accountability, psychological safety and ambition.
Job Description Join a purpose led organisation where legal plays a central role in enabling growth, innovation and strong customer outcomes. As Head of Legal, you will lead a high performing legal function and work closely with senior leaders to shape strategy in a fast growing, regulated business where your advice directly influences products, partnerships and customer trust. We are on a mission to make investing feel good for everyone. This is a senior leadership role with real influence across Product, Operations, Risk and Compliance, Technology and Commercial teams as we continue to scale in a complex regulatory environment. What you will do: Set and deliver a scalable legal service model that balances risk, cost and efficiency. Shape the future of legal delivery through templates, playbooks and legal technology. Advise on product development, customer terms, supplier and strategic partnerships. Ensure customer-facing terms and communications are clear, fair and aligned to Consumer Duty outcomes. Coach, develop and inspire a capable legal team. Foster a collaborative, business-partnering culture with a focus on accountability and continuous improvement. Lead litigation strategy, pre-action claims and incident response with a pragmatic, outcome-focused approach. Oversee external legal providers and ensure cost-effective, high-quality delivery. What you will bring: Senior legal leadership experience within, or reporting into, a General Counsel or Group Legal Director role in a regulated or consumer-facing business. Strong commercial judgement with the ability to translate complex legal issues into practical advice for non-lawyers. Expertise across commercial contracts, consumer contracts and data protection. Proven risk management capability and sound decision-making on risk versus reward. Excellence in negotiating strategic partnerships, technology and outsourcing contracts. Experience building and leading high-performing teams. A curious, collaborative and outcome-driven mindset. Nice to have: Experience in financial services, platforms, wealth, payments, neo-banking or retail investing. Exposure to M&A or capital markets activity. Experience optimising legal operating models, including matter intake, SLAs, KPIs and self-service tools. Company secretarial experience. About us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 644,000 customers using our award-winning platform propositions to manage assets totalling more than £103.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1,500 employees and have been named one of the UK's 'Best 100 Companies to Work For' for six consecutive years and in 2025 named a Great Place to Work. At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles. Our perks and benefits Starting salary of £110k+ commensurate with experience Starting holiday entitlement of 28 days, increasing up to 31 days with length of service plus a holiday buy and sell scheme A choice of pension schemes with matched contributions up to 8% Discretionary bonus scheme Buy As You Earn (BAYE) Scheme PMI Health Cash Plan - provided by SimplyHealth Discounted private healthcare scheme and dental plan Free gym membership Employee Assistance Programme Bike loan scheme Sick pay+ pledge Enhanced maternity, paternity, and shared parental leave Loans for travel season tickets Death in service scheme Paid time off for volunteer work Charitable giving opportunities through salary sacrifice Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more Ongoing technical training Professional qualification support Talent development programmes Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off Monthly leadership breakfasts and lunches Casual dress code Access to a range of benefits from our sponsorship deals Hybrid working At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need. If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.
Jan 28, 2026
Full time
Job Description Join a purpose led organisation where legal plays a central role in enabling growth, innovation and strong customer outcomes. As Head of Legal, you will lead a high performing legal function and work closely with senior leaders to shape strategy in a fast growing, regulated business where your advice directly influences products, partnerships and customer trust. We are on a mission to make investing feel good for everyone. This is a senior leadership role with real influence across Product, Operations, Risk and Compliance, Technology and Commercial teams as we continue to scale in a complex regulatory environment. What you will do: Set and deliver a scalable legal service model that balances risk, cost and efficiency. Shape the future of legal delivery through templates, playbooks and legal technology. Advise on product development, customer terms, supplier and strategic partnerships. Ensure customer-facing terms and communications are clear, fair and aligned to Consumer Duty outcomes. Coach, develop and inspire a capable legal team. Foster a collaborative, business-partnering culture with a focus on accountability and continuous improvement. Lead litigation strategy, pre-action claims and incident response with a pragmatic, outcome-focused approach. Oversee external legal providers and ensure cost-effective, high-quality delivery. What you will bring: Senior legal leadership experience within, or reporting into, a General Counsel or Group Legal Director role in a regulated or consumer-facing business. Strong commercial judgement with the ability to translate complex legal issues into practical advice for non-lawyers. Expertise across commercial contracts, consumer contracts and data protection. Proven risk management capability and sound decision-making on risk versus reward. Excellence in negotiating strategic partnerships, technology and outsourcing contracts. Experience building and leading high-performing teams. A curious, collaborative and outcome-driven mindset. Nice to have: Experience in financial services, platforms, wealth, payments, neo-banking or retail investing. Exposure to M&A or capital markets activity. Experience optimising legal operating models, including matter intake, SLAs, KPIs and self-service tools. Company secretarial experience. About us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 644,000 customers using our award-winning platform propositions to manage assets totalling more than £103.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1,500 employees and have been named one of the UK's 'Best 100 Companies to Work For' for six consecutive years and in 2025 named a Great Place to Work. At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles. Our perks and benefits Starting salary of £110k+ commensurate with experience Starting holiday entitlement of 28 days, increasing up to 31 days with length of service plus a holiday buy and sell scheme A choice of pension schemes with matched contributions up to 8% Discretionary bonus scheme Buy As You Earn (BAYE) Scheme PMI Health Cash Plan - provided by SimplyHealth Discounted private healthcare scheme and dental plan Free gym membership Employee Assistance Programme Bike loan scheme Sick pay+ pledge Enhanced maternity, paternity, and shared parental leave Loans for travel season tickets Death in service scheme Paid time off for volunteer work Charitable giving opportunities through salary sacrifice Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more Ongoing technical training Professional qualification support Talent development programmes Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off Monthly leadership breakfasts and lunches Casual dress code Access to a range of benefits from our sponsorship deals Hybrid working At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need. If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.
Senior Consultant - (AI & Data) London Hybrid Salary: Flexible Commission: Up to 45% 50% Retained Clients - 50% Exclusive £140k+ OTE achievable at c. £300k annual billings Overview Our client is a boutique executive search firm specialising in AI, data, and advanced engineering hires for high-growth technology startups. They partner closely with founders, CTOs, and investors on senior, business-critical roles , operating a low-volume, high-quality search model with a strong focus on retained and exclusive mandates. Due to a high volume of live searches and recent team changes, they are looking to hire an experienced consultant to strengthen delivery capability and take ownership of complex search work. The Role This is a hands-on, senior individual contributor role with immediate responsibility for end-to-end delivery across retained and exclusive search assignments. The focus is on quality delivery , not high-volume sales. There is scope to contribute to client development over time, but this is not a hard BD role. What You'll Be Doing Delivering senior-level search assignments across AI, data, and engineering Partnering with founders and senior technical leaders on hiring strategy Running detailed market mapping and proactive headhunting Engaging and assessing senior IC and leadership candidates Managing multiple complex searches while maintaining a high quality bar What We're Looking For Proven experience in technical recruitment (AI, data, ML, or software preferred) Background in search / boutique recruitment , or a top performer from a larger agency Stable career history with clear progression Comfortable working with demanding, technical clients Autonomous, accountable, and delivery-focused Compensation Flexible base salary (aligned to experience and risk appetite) Commission up to 45% of billings , paid quarterly £140k+ OTE achievable at c. £300k annual billings Alternative higher-base / lower-commission structure available for delivery-focused profiles Working Model London-based candidates preferred Hybrid working (office presence expected) Fully remote working not supported Why Apply High-quality retained work with serious clients Immediate responsibility and autonomy Strong earning potential without sales pressure Opportunity to play a meaningful role in a growing boutique Interested? Apply directly or message for a confidential conversation.
Jan 25, 2026
Full time
Senior Consultant - (AI & Data) London Hybrid Salary: Flexible Commission: Up to 45% 50% Retained Clients - 50% Exclusive £140k+ OTE achievable at c. £300k annual billings Overview Our client is a boutique executive search firm specialising in AI, data, and advanced engineering hires for high-growth technology startups. They partner closely with founders, CTOs, and investors on senior, business-critical roles , operating a low-volume, high-quality search model with a strong focus on retained and exclusive mandates. Due to a high volume of live searches and recent team changes, they are looking to hire an experienced consultant to strengthen delivery capability and take ownership of complex search work. The Role This is a hands-on, senior individual contributor role with immediate responsibility for end-to-end delivery across retained and exclusive search assignments. The focus is on quality delivery , not high-volume sales. There is scope to contribute to client development over time, but this is not a hard BD role. What You'll Be Doing Delivering senior-level search assignments across AI, data, and engineering Partnering with founders and senior technical leaders on hiring strategy Running detailed market mapping and proactive headhunting Engaging and assessing senior IC and leadership candidates Managing multiple complex searches while maintaining a high quality bar What We're Looking For Proven experience in technical recruitment (AI, data, ML, or software preferred) Background in search / boutique recruitment , or a top performer from a larger agency Stable career history with clear progression Comfortable working with demanding, technical clients Autonomous, accountable, and delivery-focused Compensation Flexible base salary (aligned to experience and risk appetite) Commission up to 45% of billings , paid quarterly £140k+ OTE achievable at c. £300k annual billings Alternative higher-base / lower-commission structure available for delivery-focused profiles Working Model London-based candidates preferred Hybrid working (office presence expected) Fully remote working not supported Why Apply High-quality retained work with serious clients Immediate responsibility and autonomy Strong earning potential without sales pressure Opportunity to play a meaningful role in a growing boutique Interested? Apply directly or message for a confidential conversation.
Senior Consultant - (AI & Data) London Hybrid Salary: Flexible Commission: Up to 45% 50% Retained Clients - 50% Exclusive £140k+ OTE achievable at c. £300k annual billings Overview Our client is a boutique executive search firm specialising in AI, data, and advanced engineering hires for high-growth technology startups. They partner closely with founders, CTOs, and investors on senior, business-critical roles , operating a low-volume, high-quality search model with a strong focus on retained and exclusive mandates. Due to a high volume of live searches and recent team changes, they are looking to hire an experienced consultant to strengthen delivery capability and take ownership of complex search work. The Role This is a hands-on, senior individual contributor role with immediate responsibility for end-to-end delivery across retained and exclusive search assignments. The focus is on quality delivery , not high-volume sales. There is scope to contribute to client development over time, but this is not a hard BD role. What You'll Be Doing Delivering senior-level search assignments across AI, data, and engineering Partnering with founders and senior technical leaders on hiring strategy Running detailed market mapping and proactive headhunting Engaging and assessing senior IC and leadership candidates Managing multiple complex searches while maintaining a high quality bar What We're Looking For Proven experience in technical recruitment (AI, data, ML, or software preferred) Background in search / boutique recruitment , or a top performer from a larger agency Stable career history with clear progression Comfortable working with demanding, technical clients Autonomous, accountable, and delivery-focused Compensation Flexible base salary (aligned to experience and risk appetite) Commission up to 45% of billings , paid quarterly £140k+ OTE achievable at c. £300k annual billings Alternative higher-base / lower-commission structure available for delivery-focused profiles Working Model London-based candidates preferred Hybrid working (office presence expected) Fully remote working not supported Why Apply High-quality retained work with serious clients Immediate responsibility and autonomy Strong earning potential without sales pressure Opportunity to play a meaningful role in a growing boutique Interested? Apply directly or message for a confidential conversation.
Jan 25, 2026
Full time
Senior Consultant - (AI & Data) London Hybrid Salary: Flexible Commission: Up to 45% 50% Retained Clients - 50% Exclusive £140k+ OTE achievable at c. £300k annual billings Overview Our client is a boutique executive search firm specialising in AI, data, and advanced engineering hires for high-growth technology startups. They partner closely with founders, CTOs, and investors on senior, business-critical roles , operating a low-volume, high-quality search model with a strong focus on retained and exclusive mandates. Due to a high volume of live searches and recent team changes, they are looking to hire an experienced consultant to strengthen delivery capability and take ownership of complex search work. The Role This is a hands-on, senior individual contributor role with immediate responsibility for end-to-end delivery across retained and exclusive search assignments. The focus is on quality delivery , not high-volume sales. There is scope to contribute to client development over time, but this is not a hard BD role. What You'll Be Doing Delivering senior-level search assignments across AI, data, and engineering Partnering with founders and senior technical leaders on hiring strategy Running detailed market mapping and proactive headhunting Engaging and assessing senior IC and leadership candidates Managing multiple complex searches while maintaining a high quality bar What We're Looking For Proven experience in technical recruitment (AI, data, ML, or software preferred) Background in search / boutique recruitment , or a top performer from a larger agency Stable career history with clear progression Comfortable working with demanding, technical clients Autonomous, accountable, and delivery-focused Compensation Flexible base salary (aligned to experience and risk appetite) Commission up to 45% of billings , paid quarterly £140k+ OTE achievable at c. £300k annual billings Alternative higher-base / lower-commission structure available for delivery-focused profiles Working Model London-based candidates preferred Hybrid working (office presence expected) Fully remote working not supported Why Apply High-quality retained work with serious clients Immediate responsibility and autonomy Strong earning potential without sales pressure Opportunity to play a meaningful role in a growing boutique Interested? Apply directly or message for a confidential conversation.
Location: London (Hybrid, 3 days on-site - City of London) Duration: Contract (6-9 months initially with potential for extension) Key Essential Skills: Strong architecture experience - mapping as-is and to-be states, defining transformation pathways, and developing target-state architectures that align with business strategy. Proven experience in Operational Risk and Resilience frameworks within large, regulated financial environments. Deep exposure to Governance, Risk & Compliance (GRC) tools and frameworks - understanding how policies, controls, and data constructs InterconnecT (eg DORA, MiFID II, SOX, ISO22301). Strong knowledge of technology architecture principles and how they intersect with risk and resilience objectives. Proven ability to manage and influence senior stakeholders, gaining alignment across Risk, Compliance, and Technology leadership teams. Experience working across the three lines of defence, partnering with Risk, Compliance, and Architecture Governance functions. Excellent communication skills, capable of articulating complex architectural and risk concepts to both technical and non-technical audiences. Desirable Skills Prior experience in operational resilience, technology risk, or enterprise architecture within financial services. Familiarity with enterprise architecture and control frameworks (TOGAF, SABSA, NIST). Hands-on experience with resilience testing, RCSA, or control design . Exposure to GRC tooling ecosystems such as MetricStream, ServiceNow GRC, or Archer. Background in consulting or transformation programmes , particularly around risk and compliance integration. Understanding of automation, metrics, and control assurance tooling . Overview: We have an exciting opportunity for an experienced Operational Risk & Resilience Architect to join Thebes Group , supporting a major financial institution in defining and delivering its next-generation risk and resilience architecture. This strategic and hands-on role combines architectural strategy, GRC enablement, and stakeholder influence . You'll be responsible for assessing the current ecosystem, designing the target-state architecture, and shaping a pragmatic transformation roadmap that connects technology, controls, and business outcomes. Working across Risk, Compliance, and Technology, you'll ensure that resilience, control effectiveness, and governance are Embedded into every layer of the organisation's operating model. The ideal candidate will demonstrate the credibility, confidence, and influence to bring diverse senior stakeholders together behind a unified architectural vision - turning regulatory and risk requirements into practical, measurable design outcomes that enhance organisational resilience. Role & Responsibilities: Architecture & Target State Design Assess the current ( as-is ) architectural landscape and define a clear, actionable ( to-be ) target state. Map the transformation journey - immediate improvements, medium-term priorities, and long-term strategic objectives. Develop architectural blueprints that align technology solutions with enterprise goals, regulatory expectations, and resilience outcomes. Risk & Resilience Framework Design Design and implement enterprise-level operational resilience frameworks aligned to DORA, PRA SS1/21, ISO22301, and related standards. Define and document risk control architectures , ensuring processes, technologies, and controls align with risk appetite and governance requirements. Develop and maintain control taxonomies , impact tolerance metrics , and resilience testing methodologies . GRC & Control Integration Leverage experience with GRC tools and data models to integrate policies, controls, and standards within enterprise architectures. Connect regulatory compliance , operational risk , and technical controls into a cohesive architecture. Collaborate with Risk and Compliance to ensure consistent control application and traceability. Governance & Oversight Partner with Operational Risk , Compliance , and Architecture Governance teams to ensure consistent application of resilience and control principles. Support RCSA processes , control assessments , and governance reviews . Produce and present risk and resilience dashboards , reports, and architectural artefacts to senior stakeholders. Stakeholder Engagement & Influence Manage upwards - influencing senior stakeholders with clarity, credibility, and confidence. Build alignment across functions through a balanced and collaborative approach to change. Act as a trusted advisor, providing architectural insight that drives business confidence in transformation decisions. Importance of Influence: Beyond technical and architectural capability, the ideal candidate will possess the ability to influence through confidence and credibility - guiding senior stakeholders toward consensus and adoption of the architectural vision. They will not only design the path forward but bring others along with it. Outline Thebes Group: Thebes Group is a leading UK wide IT infrastructure technology consultancy. We are well-known for our extensive talent pool of highly competent IT professionals and exclusive Academy programmes, which provide a great opportunity to undertake technical training in core disciplines. Thebes work with a number of leading vendors, Government, financial institutions and insurance companies including investment banks, brokers and hedge funds. Thebes does IT solutions & services differently from most other IT service providers. As an Assured Outcome Provider (AOP) we have spent fifteen years willingly sharing the client's risk with them by focusing on outputs (ie quality service & solutions and ROI) rather than inputs (ie pricelists and headcount). We do this by fitting our skills, solutions & capabilities to needs, augmenting our staff with enthusiastic professionals from our Academy programme and remaining flexible as our clients' needs change.
Oct 08, 2025
Contractor
Location: London (Hybrid, 3 days on-site - City of London) Duration: Contract (6-9 months initially with potential for extension) Key Essential Skills: Strong architecture experience - mapping as-is and to-be states, defining transformation pathways, and developing target-state architectures that align with business strategy. Proven experience in Operational Risk and Resilience frameworks within large, regulated financial environments. Deep exposure to Governance, Risk & Compliance (GRC) tools and frameworks - understanding how policies, controls, and data constructs InterconnecT (eg DORA, MiFID II, SOX, ISO22301). Strong knowledge of technology architecture principles and how they intersect with risk and resilience objectives. Proven ability to manage and influence senior stakeholders, gaining alignment across Risk, Compliance, and Technology leadership teams. Experience working across the three lines of defence, partnering with Risk, Compliance, and Architecture Governance functions. Excellent communication skills, capable of articulating complex architectural and risk concepts to both technical and non-technical audiences. Desirable Skills Prior experience in operational resilience, technology risk, or enterprise architecture within financial services. Familiarity with enterprise architecture and control frameworks (TOGAF, SABSA, NIST). Hands-on experience with resilience testing, RCSA, or control design . Exposure to GRC tooling ecosystems such as MetricStream, ServiceNow GRC, or Archer. Background in consulting or transformation programmes , particularly around risk and compliance integration. Understanding of automation, metrics, and control assurance tooling . Overview: We have an exciting opportunity for an experienced Operational Risk & Resilience Architect to join Thebes Group , supporting a major financial institution in defining and delivering its next-generation risk and resilience architecture. This strategic and hands-on role combines architectural strategy, GRC enablement, and stakeholder influence . You'll be responsible for assessing the current ecosystem, designing the target-state architecture, and shaping a pragmatic transformation roadmap that connects technology, controls, and business outcomes. Working across Risk, Compliance, and Technology, you'll ensure that resilience, control effectiveness, and governance are Embedded into every layer of the organisation's operating model. The ideal candidate will demonstrate the credibility, confidence, and influence to bring diverse senior stakeholders together behind a unified architectural vision - turning regulatory and risk requirements into practical, measurable design outcomes that enhance organisational resilience. Role & Responsibilities: Architecture & Target State Design Assess the current ( as-is ) architectural landscape and define a clear, actionable ( to-be ) target state. Map the transformation journey - immediate improvements, medium-term priorities, and long-term strategic objectives. Develop architectural blueprints that align technology solutions with enterprise goals, regulatory expectations, and resilience outcomes. Risk & Resilience Framework Design Design and implement enterprise-level operational resilience frameworks aligned to DORA, PRA SS1/21, ISO22301, and related standards. Define and document risk control architectures , ensuring processes, technologies, and controls align with risk appetite and governance requirements. Develop and maintain control taxonomies , impact tolerance metrics , and resilience testing methodologies . GRC & Control Integration Leverage experience with GRC tools and data models to integrate policies, controls, and standards within enterprise architectures. Connect regulatory compliance , operational risk , and technical controls into a cohesive architecture. Collaborate with Risk and Compliance to ensure consistent control application and traceability. Governance & Oversight Partner with Operational Risk , Compliance , and Architecture Governance teams to ensure consistent application of resilience and control principles. Support RCSA processes , control assessments , and governance reviews . Produce and present risk and resilience dashboards , reports, and architectural artefacts to senior stakeholders. Stakeholder Engagement & Influence Manage upwards - influencing senior stakeholders with clarity, credibility, and confidence. Build alignment across functions through a balanced and collaborative approach to change. Act as a trusted advisor, providing architectural insight that drives business confidence in transformation decisions. Importance of Influence: Beyond technical and architectural capability, the ideal candidate will possess the ability to influence through confidence and credibility - guiding senior stakeholders toward consensus and adoption of the architectural vision. They will not only design the path forward but bring others along with it. Outline Thebes Group: Thebes Group is a leading UK wide IT infrastructure technology consultancy. We are well-known for our extensive talent pool of highly competent IT professionals and exclusive Academy programmes, which provide a great opportunity to undertake technical training in core disciplines. Thebes work with a number of leading vendors, Government, financial institutions and insurance companies including investment banks, brokers and hedge funds. Thebes does IT solutions & services differently from most other IT service providers. As an Assured Outcome Provider (AOP) we have spent fifteen years willingly sharing the client's risk with them by focusing on outputs (ie quality service & solutions and ROI) rather than inputs (ie pricelists and headcount). We do this by fitting our skills, solutions & capabilities to needs, augmenting our staff with enthusiastic professionals from our Academy programme and remaining flexible as our clients' needs change.
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world . VP, Social Media Acceleration is a critical leadership role responsible for designing the systems and processes that power a world-class, future-ready social ecosystem. Serving as the right hand and strategic operator to the VP of Global Social, this leader is part operational architect, part strategic connector, and part culture carrier. You will ensure our global social strategy is aligned, execution is accountable, and operations run with clarity, speed, and impact-scaling social media excellence across markets, unlocking innovation, and enabling teams to deliver culturally resonant, business-driving content at global scale. Key Responsibilities Global Social Media Strategy & Execution Partner with the VP of Global Social Media to translate high-level vision into actionable strategies, playbooks, and market-level execution plans. Lead global social operating rhythms-business reviews, leadership meetings, launch readiness, and annual planning-to ensure priorities are clear, tracked, and delivered. Drive the integration of paid, organic, influencer, UGC, and social commerce into a unified, high-performing social acceleration model. Operational Integration Across Regions Serve as the connective tissue between global leadership and regional/local teams, ensuring information, priorities, and accountability flow seamlessly. Oversee the operational alignment of creative, media, influencer, analytics, and brand partners to enable market success. Identify and close organizational gaps that slow execution or create ambiguity, ensuring speed to market and impact. Content Engine & Creative Enablement Lead the development and scaling of a global content engine that delivers high-quality creative across always-on, campaign, and product launch moments. Ensure global assets are adaptable for local markets while maintaining brand consistency and cultural relevance. Champion innovation in creative formats, storytelling, and the integration of influencer and creator content into our media ecosystem. Technology, Tools & Insights Oversee the global social media tech stack-including publishing, listening, analytics, content management, and advocacy tools. Drive the selection, integration, and optimization of platforms to improve speed, collaboration, and performance measurement. Leverage real-time insights to optimize creative, media, and audience targeting for maximum impact. Performance, Governance & Risk Management Establish and track KPIs for social performance globally, ensuring results are communicated clearly to leadership. Safeguard brand reputation through proactive governance, compliance with platform policies, and readiness for issues or crises. Enable data-driven decision-making through consistent reporting and actionable insights. Team Leadership & Capability Building Define and manage global social resourcing-balancing centralized, regional, in-house, and agency support models. Build global social fluency across the organization through training, playbooks, and market enablement programs. Foster a high-performance culture that champions creativity, inclusivity, and collaboration across all social teams and partners. Qualifications 12+ years in social media, digital marketing, or brand leadership roles, with significant global and operational experience. Proven success driving execution in matrixed, multinational environments. Deep expertise across the full social ecosystem-paid, organic, influencer, commerce, and emerging technologies. Strong operational leadership skills, with the ability to bring structure to complexity and align cross-functional stakeholders. Experience managing large-scale creative, media, and influencer initiatives with measurable business outcomes. Exceptional communication skills and executive presence. Impact of the Role This role is the engine behind SharkNinja's ability to scale and accelerate its social media presence globally. By connecting strategy to execution, integrating global and local teams, and embedding operational excellence, the VP, Global Social Media Acceleration will ensure our brand shows up with speed, cultural relevance, and impact-everywhere our consumers are. Our Culture At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. To gether, we won't just launch products- we'll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. Learn more about us: Life At SharkNinja Outrageously Extraordinary SharkNinja Candidate Privacy Notice For candidates based in all regions, please refer to this Candidate Privacy Notice . For candidates based in China, please refer to this Candidate Privacy Notice . For candidates based in Vietnam, please refer to this Candidate Privacy Notice . We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at
Oct 06, 2025
Full time
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world . VP, Social Media Acceleration is a critical leadership role responsible for designing the systems and processes that power a world-class, future-ready social ecosystem. Serving as the right hand and strategic operator to the VP of Global Social, this leader is part operational architect, part strategic connector, and part culture carrier. You will ensure our global social strategy is aligned, execution is accountable, and operations run with clarity, speed, and impact-scaling social media excellence across markets, unlocking innovation, and enabling teams to deliver culturally resonant, business-driving content at global scale. Key Responsibilities Global Social Media Strategy & Execution Partner with the VP of Global Social Media to translate high-level vision into actionable strategies, playbooks, and market-level execution plans. Lead global social operating rhythms-business reviews, leadership meetings, launch readiness, and annual planning-to ensure priorities are clear, tracked, and delivered. Drive the integration of paid, organic, influencer, UGC, and social commerce into a unified, high-performing social acceleration model. Operational Integration Across Regions Serve as the connective tissue between global leadership and regional/local teams, ensuring information, priorities, and accountability flow seamlessly. Oversee the operational alignment of creative, media, influencer, analytics, and brand partners to enable market success. Identify and close organizational gaps that slow execution or create ambiguity, ensuring speed to market and impact. Content Engine & Creative Enablement Lead the development and scaling of a global content engine that delivers high-quality creative across always-on, campaign, and product launch moments. Ensure global assets are adaptable for local markets while maintaining brand consistency and cultural relevance. Champion innovation in creative formats, storytelling, and the integration of influencer and creator content into our media ecosystem. Technology, Tools & Insights Oversee the global social media tech stack-including publishing, listening, analytics, content management, and advocacy tools. Drive the selection, integration, and optimization of platforms to improve speed, collaboration, and performance measurement. Leverage real-time insights to optimize creative, media, and audience targeting for maximum impact. Performance, Governance & Risk Management Establish and track KPIs for social performance globally, ensuring results are communicated clearly to leadership. Safeguard brand reputation through proactive governance, compliance with platform policies, and readiness for issues or crises. Enable data-driven decision-making through consistent reporting and actionable insights. Team Leadership & Capability Building Define and manage global social resourcing-balancing centralized, regional, in-house, and agency support models. Build global social fluency across the organization through training, playbooks, and market enablement programs. Foster a high-performance culture that champions creativity, inclusivity, and collaboration across all social teams and partners. Qualifications 12+ years in social media, digital marketing, or brand leadership roles, with significant global and operational experience. Proven success driving execution in matrixed, multinational environments. Deep expertise across the full social ecosystem-paid, organic, influencer, commerce, and emerging technologies. Strong operational leadership skills, with the ability to bring structure to complexity and align cross-functional stakeholders. Experience managing large-scale creative, media, and influencer initiatives with measurable business outcomes. Exceptional communication skills and executive presence. Impact of the Role This role is the engine behind SharkNinja's ability to scale and accelerate its social media presence globally. By connecting strategy to execution, integrating global and local teams, and embedding operational excellence, the VP, Global Social Media Acceleration will ensure our brand shows up with speed, cultural relevance, and impact-everywhere our consumers are. Our Culture At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. To gether, we won't just launch products- we'll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. Learn more about us: Life At SharkNinja Outrageously Extraordinary SharkNinja Candidate Privacy Notice For candidates based in all regions, please refer to this Candidate Privacy Notice . For candidates based in China, please refer to this Candidate Privacy Notice . For candidates based in Vietnam, please refer to this Candidate Privacy Notice . We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at
Senior Officer Digital Optimisation Salary: £38,999 - £43,105 Contract: Permanent contract Reports to: Head of Digital Fundraising, UK for UNHCR Office location: Shoreditch, London EC2A 4EG (Hybrid Working Model) Key relationships: Digital fundraising and Communications Teams, UNHCR Google and CRO teams JOB PURPOSE We are looking for a creative, ambitious, and data-driven individual to join us as Senior Officer Digital Optimisation, specialising in UX/UI to lead on the development and delivery of UK for UNHCR s testing and optimisation strategy to improve conversion rates and user experience online, including our website, donation pages, and various subdomains. The role reports to the Head of Digital Fundraising and manages all donation pages, digital testing and tracking, as well as a range of Google and optimisation products. The primary purpose is to optimise digital performance through A/B testing across our websites and supporting teams to adopt and implement a test-and-learn framework in their digital channels to raise more funds for refugees. An existing A/B testing roadmap has been developed and is ready for your input and ideas. However, testing and optimisation is not limited to fundraising and will aim to improve digital conversion and performance across teams, channels and platforms playing a key part in UNHCR s annual fundraising programme to enable UNHCR to deliver its vision of a world where every person forced to flee can build a better life. You will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, our digital agency and international fundraising teams. Passionate about UX/UI and fundraising, you will be a skilled communicator, tech-savvy and an experienced project manager. You will have strong problem-solving skills, a test-and-learn approach and a track record of meeting deadlines and meeting/ exceeding set KPIs. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR work in partnership with displaced communities to deliver emergency relief such as shelter, medical care and life-saving supplies to people fleeing conflict and persecution. We also support education and livelihood opportunities that enable people to rebuild their lives and lead their own solutions over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. Role Responsibilities Develop and lead strategy for conversion rate optimisation, including the management of a testing roadmap to regularly execute A/B and multivariate tests and the use of new and existing technology, e.g. heatmapping to reduce friction rates and continuously improve and optimise conversions. Lead UX/UI across organisation, overseeing and implementing tests and analysis across teams to improve web experience and achieve required KPIs and objectives. Manage Google suite of tools and relevant relationships, ensuring everything is up to date and operating as necessary. Manage all donation pages and fundraising landing pages, building new pages, maintaining existing pages and closing pages; identify areas for improvement and work with relevant stakeholders to test and optimise. Utilise and manage suite of third-party platforms, e.g. Optimizely, Mouseflow, iRaiser, Sleeknote, Typeform to improve user experience and increase donations and conversions. Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant comms and journeys as needed, collaborating with colleagues from across the organisation. Use data and insights to produce regular reports on performance against KPIs; use analytics to identify trends and optimise activities based on user behaviour. Manage and maintain vanity and tracking links across the organisation, utilising Google Tag Manager and UTMs to monitor performance and results. Stay up to date with digital best practices and technology, including sector trends, follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly. Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field. Share creative and insights with UK colleagues, global teams, and HQ. Participate in training seminars, workshops, and skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. Personal Attributes and Experience Essential Experience Experience of implementing and optimising digital marketing campaigns across channels, including paid and organic social, search and display; preferably within the charity sector. Experience of developing and delivering strategies for conversion rate optimisation and user experience/user interface. Experience of using digital channels for lead acquisition and conversion to grow income. Experience of measuring, evaluating and reporting on digital activity and performance across multiple channels and digital campaigns, paid and organic. Experience of working with external agencies and suppliers. Essential Skills/Knowledge Experience of using Google Analytics or other web behavioural analytics tools. Experience with experimentation tools like Optimisely or similar. Strong project management and stakeholder management experience. Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences. Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy. Proven proficiency with design principles and tools (Canva/Adobe suite). Able to demonstrate flexibility and do what it takes to get the job done. Understanding of HTML and other coding languages. Able to juggle and prioritise multiple tasks and meeting programme deadlines. Strong presentation, communication (written and verbal) and interpersonal skills. Excellent stakeholder and relationship management. An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication. Desirable Skills/Experience An understanding of digital fundraising practices and principles Experience with Google Tag Manager or other tag management platform is a plus, but not a requirement Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous). Knowledge or experience working with Salesforce (or similar CRM platform). Knowledge or experience working with Wordpress and iRaiser (or similar CMS / ecommerce platforms). Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many ways, including flexible hours. Please don t be afraid to speak to us about this during initial conversations, so we can explore what s possible. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high-performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days annual leave per annum plus 8 bank holidays (pro-rata for part-time working). WeCare Employee Assistance programme providing 24/7 access to online GP, mental health support, get fit programmes, virtual wellbeing support and much more. Hybrid home-working model with dedicated Team Days in the office. Toothfairy dental app. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Staff socials. Financial Pension scheme with an employer contribution of 8%. . click apply for full job details
Oct 01, 2025
Full time
Senior Officer Digital Optimisation Salary: £38,999 - £43,105 Contract: Permanent contract Reports to: Head of Digital Fundraising, UK for UNHCR Office location: Shoreditch, London EC2A 4EG (Hybrid Working Model) Key relationships: Digital fundraising and Communications Teams, UNHCR Google and CRO teams JOB PURPOSE We are looking for a creative, ambitious, and data-driven individual to join us as Senior Officer Digital Optimisation, specialising in UX/UI to lead on the development and delivery of UK for UNHCR s testing and optimisation strategy to improve conversion rates and user experience online, including our website, donation pages, and various subdomains. The role reports to the Head of Digital Fundraising and manages all donation pages, digital testing and tracking, as well as a range of Google and optimisation products. The primary purpose is to optimise digital performance through A/B testing across our websites and supporting teams to adopt and implement a test-and-learn framework in their digital channels to raise more funds for refugees. An existing A/B testing roadmap has been developed and is ready for your input and ideas. However, testing and optimisation is not limited to fundraising and will aim to improve digital conversion and performance across teams, channels and platforms playing a key part in UNHCR s annual fundraising programme to enable UNHCR to deliver its vision of a world where every person forced to flee can build a better life. You will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, our digital agency and international fundraising teams. Passionate about UX/UI and fundraising, you will be a skilled communicator, tech-savvy and an experienced project manager. You will have strong problem-solving skills, a test-and-learn approach and a track record of meeting deadlines and meeting/ exceeding set KPIs. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR work in partnership with displaced communities to deliver emergency relief such as shelter, medical care and life-saving supplies to people fleeing conflict and persecution. We also support education and livelihood opportunities that enable people to rebuild their lives and lead their own solutions over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. Role Responsibilities Develop and lead strategy for conversion rate optimisation, including the management of a testing roadmap to regularly execute A/B and multivariate tests and the use of new and existing technology, e.g. heatmapping to reduce friction rates and continuously improve and optimise conversions. Lead UX/UI across organisation, overseeing and implementing tests and analysis across teams to improve web experience and achieve required KPIs and objectives. Manage Google suite of tools and relevant relationships, ensuring everything is up to date and operating as necessary. Manage all donation pages and fundraising landing pages, building new pages, maintaining existing pages and closing pages; identify areas for improvement and work with relevant stakeholders to test and optimise. Utilise and manage suite of third-party platforms, e.g. Optimizely, Mouseflow, iRaiser, Sleeknote, Typeform to improve user experience and increase donations and conversions. Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant comms and journeys as needed, collaborating with colleagues from across the organisation. Use data and insights to produce regular reports on performance against KPIs; use analytics to identify trends and optimise activities based on user behaviour. Manage and maintain vanity and tracking links across the organisation, utilising Google Tag Manager and UTMs to monitor performance and results. Stay up to date with digital best practices and technology, including sector trends, follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly. Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field. Share creative and insights with UK colleagues, global teams, and HQ. Participate in training seminars, workshops, and skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. Personal Attributes and Experience Essential Experience Experience of implementing and optimising digital marketing campaigns across channels, including paid and organic social, search and display; preferably within the charity sector. Experience of developing and delivering strategies for conversion rate optimisation and user experience/user interface. Experience of using digital channels for lead acquisition and conversion to grow income. Experience of measuring, evaluating and reporting on digital activity and performance across multiple channels and digital campaigns, paid and organic. Experience of working with external agencies and suppliers. Essential Skills/Knowledge Experience of using Google Analytics or other web behavioural analytics tools. Experience with experimentation tools like Optimisely or similar. Strong project management and stakeholder management experience. Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences. Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy. Proven proficiency with design principles and tools (Canva/Adobe suite). Able to demonstrate flexibility and do what it takes to get the job done. Understanding of HTML and other coding languages. Able to juggle and prioritise multiple tasks and meeting programme deadlines. Strong presentation, communication (written and verbal) and interpersonal skills. Excellent stakeholder and relationship management. An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication. Desirable Skills/Experience An understanding of digital fundraising practices and principles Experience with Google Tag Manager or other tag management platform is a plus, but not a requirement Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous). Knowledge or experience working with Salesforce (or similar CRM platform). Knowledge or experience working with Wordpress and iRaiser (or similar CMS / ecommerce platforms). Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many ways, including flexible hours. Please don t be afraid to speak to us about this during initial conversations, so we can explore what s possible. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high-performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days annual leave per annum plus 8 bank holidays (pro-rata for part-time working). WeCare Employee Assistance programme providing 24/7 access to online GP, mental health support, get fit programmes, virtual wellbeing support and much more. Hybrid home-working model with dedicated Team Days in the office. Toothfairy dental app. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Staff socials. Financial Pension scheme with an employer contribution of 8%. . click apply for full job details
A rare chance to take on a global ML leadership role in a high growth SaaS analytics company in London, where machine learning is central to product and strategy. The Opportunity This is a chance to lead the development of sophisticated machine learning systems that deliver Real Time, mission critical insights for clients around the world. You'll tackle some of the most complex challenges in Real Time analytics and forecasting, driving innovation and delivering real world impact across global markets. This isn't just any ML leadership role. You'll work with vast, complex datasets and deploy models with stringent latency requirements. You'll be empowered to build an architecture that blends innovation with operational excellence, leveraging everything from tree based models and advanced neural networks all accelerated by the latest GPU and cloud technologies. You'll head up a high calibre, multidisciplinary team dedicated to advancing machine learning capabilities, turning complex data into actionable insights that empower decision making at the highest level. The Company This is a modern, globally recognised SaaS company operating at the forefront of data analytics. With a strong focus on innovation, they deliver high value insights to clients making fast, high stakes decisions in complex markets. The business has built a deeply technical, forward thinking engineering culture where machine learning isn't just a function, it's a core capability. Actively leading the way in applied ML development, they invest heavily in modern tools, infrastructure, and talent to stay ahead of the curve. Why this role? * Own the full machine learning life cycle from research to Real Time production at scale. * Solve complex challenges involving ultra low latency, distributed inference, and continuous model optimisation. * Work with state of the art tooling and platforms in an organisation that invests heavily in innovation. * Lead a team passionate about experimentation, rigor, and rapid iteration in a collaborative environment. * Have a seat at the table with senior stakeholders and global clients, influencing the direction of the business and technology. Who you are: * A seasoned machine learning professional with experience leading teams and delivering production ML systems in demanding environments. * Expert in diverse modelling techniques, including tree based models, advanced neural networks and hybrid models. * Skilled in optimisng ML for Real Time serving think quantization, pruning, and distillation. * Proficient with modern MLOps practices and tooling, handling everything from model governance to scalable deployment pipelines. * Comfortable working hands on with Python, GPU acceleration, and distributed computing frameworks. * A confident communicator and collaborator, able to bridge technical innovation with business impact. The offer: You'll receive a highly competitive salary plus bonus opportunity and a comprehensive benefits package including private healthcare, enhanced pension, generous annual leave, and wellbeing support. The role offers flexible hybrid working, with just two days per week onsite in a modern East End office. It's a unique opportunity to lead machine learning within one of the most advanced SaaS analytics platforms operating today where you will play a critical role in shaping word class machine learning capabilities. If this sounds interesting, please apply or reach out to Murray Simpson.
Sep 22, 2025
Full time
A rare chance to take on a global ML leadership role in a high growth SaaS analytics company in London, where machine learning is central to product and strategy. The Opportunity This is a chance to lead the development of sophisticated machine learning systems that deliver Real Time, mission critical insights for clients around the world. You'll tackle some of the most complex challenges in Real Time analytics and forecasting, driving innovation and delivering real world impact across global markets. This isn't just any ML leadership role. You'll work with vast, complex datasets and deploy models with stringent latency requirements. You'll be empowered to build an architecture that blends innovation with operational excellence, leveraging everything from tree based models and advanced neural networks all accelerated by the latest GPU and cloud technologies. You'll head up a high calibre, multidisciplinary team dedicated to advancing machine learning capabilities, turning complex data into actionable insights that empower decision making at the highest level. The Company This is a modern, globally recognised SaaS company operating at the forefront of data analytics. With a strong focus on innovation, they deliver high value insights to clients making fast, high stakes decisions in complex markets. The business has built a deeply technical, forward thinking engineering culture where machine learning isn't just a function, it's a core capability. Actively leading the way in applied ML development, they invest heavily in modern tools, infrastructure, and talent to stay ahead of the curve. Why this role? * Own the full machine learning life cycle from research to Real Time production at scale. * Solve complex challenges involving ultra low latency, distributed inference, and continuous model optimisation. * Work with state of the art tooling and platforms in an organisation that invests heavily in innovation. * Lead a team passionate about experimentation, rigor, and rapid iteration in a collaborative environment. * Have a seat at the table with senior stakeholders and global clients, influencing the direction of the business and technology. Who you are: * A seasoned machine learning professional with experience leading teams and delivering production ML systems in demanding environments. * Expert in diverse modelling techniques, including tree based models, advanced neural networks and hybrid models. * Skilled in optimisng ML for Real Time serving think quantization, pruning, and distillation. * Proficient with modern MLOps practices and tooling, handling everything from model governance to scalable deployment pipelines. * Comfortable working hands on with Python, GPU acceleration, and distributed computing frameworks. * A confident communicator and collaborator, able to bridge technical innovation with business impact. The offer: You'll receive a highly competitive salary plus bonus opportunity and a comprehensive benefits package including private healthcare, enhanced pension, generous annual leave, and wellbeing support. The role offers flexible hybrid working, with just two days per week onsite in a modern East End office. It's a unique opportunity to lead machine learning within one of the most advanced SaaS analytics platforms operating today where you will play a critical role in shaping word class machine learning capabilities. If this sounds interesting, please apply or reach out to Murray Simpson.
A rare chance to take on a global ML leadership role in a high growth SaaS analytics company in Edinburgh, where machine learning is central to product and strategy. The Opportunity This is a chance to lead the development of sophisticated machine learning systems that deliver Real Time, mission critical insights for clients around the world. You'll tackle some of the most complex challenges in Real Time analytics and forecasting, driving innovation and delivering real world impact across global markets. This isn't just any ML leadership role. You'll work with vast, complex datasets and deploy models with stringent latency requirements. You'll be empowered to build an architecture that blends innovation with operational excellence, leveraging everything from tree based models and advanced neural networks all accelerated by the latest GPU and cloud technologies. You'll head up a high calibre, multidisciplinary team dedicated to advancing machine learning capabilities, turning complex data into actionable insights that empower decision making at the highest level. The Company This is a modern, globally recognised SaaS company operating at the forefront of data analytics. With a strong focus on innovation, they deliver high value insights to clients making fast, high stakes decisions in complex markets. The business has built a deeply technical, forward thinking engineering culture where machine learning isn't just a function, it's a core capability. Actively leading the way in applied ML development, they invest heavily in modern tools, infrastructure, and talent to stay ahead of the curve. Why this role? * Own the full machine learning life cycle from research to Real Time production at scale. * Solve complex challenges involving ultra low latency, distributed inference, and continuous model optimisation. * Work with state of the art tooling and platforms in an organisation that invests heavily in innovation. * Lead a team passionate about experimentation, rigor, and rapid iteration in a collaborative environment. * Have a seat at the table with senior stakeholders and global clients, influencing the direction of the business and technology. Who you are: * A seasoned machine learning professional with experience leading teams and delivering production ML systems in demanding environments. * Expert in diverse modelling techniques, including tree based models, advanced neural networks and hybrid models. * Skilled in optimisng ML for Real Time serving think quantization, pruning, and distillation. * Proficient with modern MLOps practices and tooling, handling everything from model governance to scalable deployment pipelines. * Comfortable working hands on with Python, GPU acceleration, and distributed computing frameworks. * A confident communicator and collaborator, able to bridge technical innovation with business impact. The offer: You'll receive a highly competitive salary plus bonus opportunity and a comprehensive benefits package including private healthcare, enhanced pension, generous annual leave, and wellbeing support. The role offers flexible hybrid working, with just two days per week onsite in a modern Edinburgh city centre office. It's a unique opportunity to lead machine learning within one of the most advanced SaaS analytics platforms operating today where you will play a critical role in shaping word class machine learning capabilities. If this sounds interesting, please apply or reach out to Murray Simpson.
Sep 22, 2025
Full time
A rare chance to take on a global ML leadership role in a high growth SaaS analytics company in Edinburgh, where machine learning is central to product and strategy. The Opportunity This is a chance to lead the development of sophisticated machine learning systems that deliver Real Time, mission critical insights for clients around the world. You'll tackle some of the most complex challenges in Real Time analytics and forecasting, driving innovation and delivering real world impact across global markets. This isn't just any ML leadership role. You'll work with vast, complex datasets and deploy models with stringent latency requirements. You'll be empowered to build an architecture that blends innovation with operational excellence, leveraging everything from tree based models and advanced neural networks all accelerated by the latest GPU and cloud technologies. You'll head up a high calibre, multidisciplinary team dedicated to advancing machine learning capabilities, turning complex data into actionable insights that empower decision making at the highest level. The Company This is a modern, globally recognised SaaS company operating at the forefront of data analytics. With a strong focus on innovation, they deliver high value insights to clients making fast, high stakes decisions in complex markets. The business has built a deeply technical, forward thinking engineering culture where machine learning isn't just a function, it's a core capability. Actively leading the way in applied ML development, they invest heavily in modern tools, infrastructure, and talent to stay ahead of the curve. Why this role? * Own the full machine learning life cycle from research to Real Time production at scale. * Solve complex challenges involving ultra low latency, distributed inference, and continuous model optimisation. * Work with state of the art tooling and platforms in an organisation that invests heavily in innovation. * Lead a team passionate about experimentation, rigor, and rapid iteration in a collaborative environment. * Have a seat at the table with senior stakeholders and global clients, influencing the direction of the business and technology. Who you are: * A seasoned machine learning professional with experience leading teams and delivering production ML systems in demanding environments. * Expert in diverse modelling techniques, including tree based models, advanced neural networks and hybrid models. * Skilled in optimisng ML for Real Time serving think quantization, pruning, and distillation. * Proficient with modern MLOps practices and tooling, handling everything from model governance to scalable deployment pipelines. * Comfortable working hands on with Python, GPU acceleration, and distributed computing frameworks. * A confident communicator and collaborator, able to bridge technical innovation with business impact. The offer: You'll receive a highly competitive salary plus bonus opportunity and a comprehensive benefits package including private healthcare, enhanced pension, generous annual leave, and wellbeing support. The role offers flexible hybrid working, with just two days per week onsite in a modern Edinburgh city centre office. It's a unique opportunity to lead machine learning within one of the most advanced SaaS analytics platforms operating today where you will play a critical role in shaping word class machine learning capabilities. If this sounds interesting, please apply or reach out to Murray Simpson.
