Data Protection Manager Leeds - hybrid Fixed Term Contract (12 months) Summary We're seeking a Data Protection Manager to join our growing Governance, Risk and Assurance team. In this newly created role, you'll be responsible for the day-to-day operation, governance and continuous improvement of NG Bailey's data protection programme. This role will be ideal for a proactive and innovative individual who wants the opportunity to shape our data governance strategy from the ground up. Some of the key deliverables will include: Own and maintain the NG Bailey Data Protection strategy, framework and improvement plan Lead the design, implementation and ongoing management of data protection and its component parts Proactively monitor regulatory, legislative and technology developments relevant to data protection and assess the impact to the business Produce monthly and quarterly assurance reports for senior leadership and governance committees Co-ordinate, attend and/or chair data protection-specific forums and other risk/compliance forums Lead privacy by design governance and as a trusted business partner, give expert data protection management challenge and guidance Create, manage and maintain internal policies such as retention schedules, workplace guidelines, and employee privacy policies Create, manage and maintain external policies, consents, customer facing notices, documents and tools Develop and deliver training programmes and awareness materials and content Manage data breaches, from investigation to resolution and any required regulatory notifications Maintain incident logs for all risks, breaches, and potential issues across the business, meeting specific SLA and regulatory timeframes and ensuring timely internal reporting Act as the first point of contact for data protection matters Ensure that subject access requests and other data privacy rights are met in accordance with procedures and agreed deadlines for customers and team members Provide assurance that policies and procedures are being followed by the business and that there is a culture of continuous improvement in relation to data protection compliance Conduct second line functional assurance reviews to assess compliance with the data protection framework, associated key controls and external Service Level Agreements Ensure Privacy Triage Questionnaires and/or Data Protection Impact Assessments (DPIAs) are in place and completed for any new or changed processing activities or projects involving personal or sensitive data Provide guidance on the identification of appropriate lawful basis for processing personal data in collaboration with the Group Legal team What we're looking for: Strong and practical understanding of data protection law and practice, with proven experience running a data protection programme Previous experience working in a large organisation with varied and complex processing activities, ideally in a private organisation and/or the construction, infrastructure or facilities management sectors Recognised qualification in data protection, information governance or information security, or equivalent Skilled at managing complex rights requests, DPIAs and data mapping Able to interpret regulatory developments and explain impacts in plain language High level of IT literacy and confident working with SharePoint or willing to learn quickly Strong attention to detail Able to prioritise and work under pressure Good project management skills and a structured approach to work Able to influence and work with colleagues across the broader organisation and with external stakeholders Proven experience supporting a major change or improvement programme Experience working to assurance and regulatory standards Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Jan 30, 2026
Full time
Data Protection Manager Leeds - hybrid Fixed Term Contract (12 months) Summary We're seeking a Data Protection Manager to join our growing Governance, Risk and Assurance team. In this newly created role, you'll be responsible for the day-to-day operation, governance and continuous improvement of NG Bailey's data protection programme. This role will be ideal for a proactive and innovative individual who wants the opportunity to shape our data governance strategy from the ground up. Some of the key deliverables will include: Own and maintain the NG Bailey Data Protection strategy, framework and improvement plan Lead the design, implementation and ongoing management of data protection and its component parts Proactively monitor regulatory, legislative and technology developments relevant to data protection and assess the impact to the business Produce monthly and quarterly assurance reports for senior leadership and governance committees Co-ordinate, attend and/or chair data protection-specific forums and other risk/compliance forums Lead privacy by design governance and as a trusted business partner, give expert data protection management challenge and guidance Create, manage and maintain internal policies such as retention schedules, workplace guidelines, and employee privacy policies Create, manage and maintain external policies, consents, customer facing notices, documents and tools Develop and deliver training programmes and awareness materials and content Manage data breaches, from investigation to resolution and any required regulatory notifications Maintain incident logs for all risks, breaches, and potential issues across the business, meeting specific SLA and regulatory timeframes and ensuring timely internal reporting Act as the first point of contact for data protection matters Ensure that subject access requests and other data privacy rights are met in accordance with procedures and agreed deadlines for customers and team members Provide assurance that policies and procedures are being followed by the business and that there is a culture of continuous improvement in relation to data protection compliance Conduct second line functional assurance reviews to assess compliance with the data protection framework, associated key controls and external Service Level Agreements Ensure Privacy Triage Questionnaires and/or Data Protection Impact Assessments (DPIAs) are in place and completed for any new or changed processing activities or projects involving personal or sensitive data Provide guidance on the identification of appropriate lawful basis for processing personal data in collaboration with the Group Legal team What we're looking for: Strong and practical understanding of data protection law and practice, with proven experience running a data protection programme Previous experience working in a large organisation with varied and complex processing activities, ideally in a private organisation and/or the construction, infrastructure or facilities management sectors Recognised qualification in data protection, information governance or information security, or equivalent Skilled at managing complex rights requests, DPIAs and data mapping Able to interpret regulatory developments and explain impacts in plain language High level of IT literacy and confident working with SharePoint or willing to learn quickly Strong attention to detail Able to prioritise and work under pressure Good project management skills and a structured approach to work Able to influence and work with colleagues across the broader organisation and with external stakeholders Proven experience supporting a major change or improvement programme Experience working to assurance and regulatory standards Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
TJX Companies At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Wh o we are The Enterprise Architecture team at TJX drives technology strategy , innovation, and governance across multiple technical domains to ensure all technology decisions align with business goals and enterprise standards. We are seeking a Senior Enterprise Architect with d eep ServiceNow experience to lead the design, architecture, and governance of our enterprise ServiceNow platform. You will define the strategic direction of the platform, ensure scalable and secure implementations, and partner with business and IT stakeholders to maximize the value of ServiceNow aligning with the overall TJX IT strategy and vision. What you'll need As a Senior Architect within the Enterprise Architecture team, you will provide strategic leadership and technical expertise across the enterprise architecture landscape while serving as the primary authority for ServiceNow platform architecture. This role combines deep knowledge of enterprise architecture principles with hands-on experience in designing and governing ServiceNow solutions that align with business objectives and enterprise standards. Our team is looking for people with deep technical expertise , architectural leadership, and a passion for building solutions that enable business agility. We want creative people that bring in thought leadership and interpersonal skills to demonstrate leadership by example, not authority, and who can foster an inclusive environment where everyone feels heard What you will do Serve as the primary architect for the ServiceNow platform, while ensuring its integration and strategic positioning within the broader enterprise ecosystem Lead the architecture and design of solutions across ServiceNow modules (ITOM, ITBM/PPM, HRSD, CSM, ITAM, GRC , SecOps, Integration Services, Intelligence & AI, ITSM / DevOps etc.) Partner with enterprise and solution architects to design end-to-end solutions that span multiple platforms and domains Develop an understanding of TJX 's global business strategies and contribute to development of an application rationalization & modernization roadmap. Develop reusable frameworks, reference architectures, and design templates Supports the publication and communication of strategic technology standards, frameworks, principles and roadmaps to be used throughout the IT organization to guide technology decisions and leverage opportunities through efficient design Define and evolve the enterprise ServiceNow platform 's architecture and roadmap aligned with business needs Promote DevOps, CI/CD, and cloud-native practices across ServiceNow and other enterprise solutions Lead high-level design, integration patterns, and performance/scalability best practices Ensure adherence to platform best practices, security, data model integrity, and upgradeability Define and enforce architectural governance processes and design review boards Stay abreast of new ServiceNow product offerings, trends, and emerging technologies Successful candidate will have 8+ years of overall IT experience, including 5+ years in enterprise architecture or solution architecture, with a proven track record of designing and implementing large-scale, enterprise-level systems across multiple domains. 5+ years of ServiceNow platform architecture and solution design experience, including complex, multi-module implementations. Strong understanding of enterprise architecture principles, frameworks (e.g., TOGAF, Zachman), security, and data governance. Strong understanding of cloud computing concepts and foundational cloud skills, including IaaS, PaaS, SaaS, and hybrid architectures ; experience with DevSecOps practices, CI/CD pipelines Ability to bridge business and technology, translating strategic objectives into actionable architecture roadmaps Expertise in ServiceNow core components: Service Catalog, Workflow, Flow Designer, Integration Hub, CMDB, Discovery, Performance Analytics, and Custom Apps. Strong understanding of ITSM, ITOM, CSM, GRC, or other key ServiceNow modules ServiceNow Certified Technical Architect (CTA), ServiceNow Certified System Administrator, Certified Implementation Specialist (CIS) certification Experience with integration design patterns and technologies ( Event Driven, REST, SOAP, JDBC, APIs) across heterogeneous systems. Strong leadership, communication, and stakeholder influencing skills. Bachelor's and/or master's degree in computer science, Computer Engineering, or related field, or equivalent experience. Preferred Qualifications ServiceNow Certified Application Developer (CAD) certification is preferable Experience designing multi-instance or global ServiceNow deployments Exposure to SAFe Agile methodologies and DevOps practices Knowledge of complementary platforms (Workday, Azure/Cloud, etc.). Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Address: 770 Cochituate Rd Location: USA Home Office Framingham MA 770 Cochituate Rd This position has a starting salary range of $(phone number removed) to $(phone number removed) per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is eligible for an annual incentive as well as long-term incentives.
Jan 30, 2026
Full time
TJX Companies At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Wh o we are The Enterprise Architecture team at TJX drives technology strategy , innovation, and governance across multiple technical domains to ensure all technology decisions align with business goals and enterprise standards. We are seeking a Senior Enterprise Architect with d eep ServiceNow experience to lead the design, architecture, and governance of our enterprise ServiceNow platform. You will define the strategic direction of the platform, ensure scalable and secure implementations, and partner with business and IT stakeholders to maximize the value of ServiceNow aligning with the overall TJX IT strategy and vision. What you'll need As a Senior Architect within the Enterprise Architecture team, you will provide strategic leadership and technical expertise across the enterprise architecture landscape while serving as the primary authority for ServiceNow platform architecture. This role combines deep knowledge of enterprise architecture principles with hands-on experience in designing and governing ServiceNow solutions that align with business objectives and enterprise standards. Our team is looking for people with deep technical expertise , architectural leadership, and a passion for building solutions that enable business agility. We want creative people that bring in thought leadership and interpersonal skills to demonstrate leadership by example, not authority, and who can foster an inclusive environment where everyone feels heard What you will do Serve as the primary architect for the ServiceNow platform, while ensuring its integration and strategic positioning within the broader enterprise ecosystem Lead the architecture and design of solutions across ServiceNow modules (ITOM, ITBM/PPM, HRSD, CSM, ITAM, GRC , SecOps, Integration Services, Intelligence & AI, ITSM / DevOps etc.) Partner with enterprise and solution architects to design end-to-end solutions that span multiple platforms and domains Develop an understanding of TJX 's global business strategies and contribute to development of an application rationalization & modernization roadmap. Develop reusable frameworks, reference architectures, and design templates Supports the publication and communication of strategic technology standards, frameworks, principles and roadmaps to be used throughout the IT organization to guide technology decisions and leverage opportunities through efficient design Define and evolve the enterprise ServiceNow platform 's architecture and roadmap aligned with business needs Promote DevOps, CI/CD, and cloud-native practices across ServiceNow and other enterprise solutions Lead high-level design, integration patterns, and performance/scalability best practices Ensure adherence to platform best practices, security, data model integrity, and upgradeability Define and enforce architectural governance processes and design review boards Stay abreast of new ServiceNow product offerings, trends, and emerging technologies Successful candidate will have 8+ years of overall IT experience, including 5+ years in enterprise architecture or solution architecture, with a proven track record of designing and implementing large-scale, enterprise-level systems across multiple domains. 5+ years of ServiceNow platform architecture and solution design experience, including complex, multi-module implementations. Strong understanding of enterprise architecture principles, frameworks (e.g., TOGAF, Zachman), security, and data governance. Strong understanding of cloud computing concepts and foundational cloud skills, including IaaS, PaaS, SaaS, and hybrid architectures ; experience with DevSecOps practices, CI/CD pipelines Ability to bridge business and technology, translating strategic objectives into actionable architecture roadmaps Expertise in ServiceNow core components: Service Catalog, Workflow, Flow Designer, Integration Hub, CMDB, Discovery, Performance Analytics, and Custom Apps. Strong understanding of ITSM, ITOM, CSM, GRC, or other key ServiceNow modules ServiceNow Certified Technical Architect (CTA), ServiceNow Certified System Administrator, Certified Implementation Specialist (CIS) certification Experience with integration design patterns and technologies ( Event Driven, REST, SOAP, JDBC, APIs) across heterogeneous systems. Strong leadership, communication, and stakeholder influencing skills. Bachelor's and/or master's degree in computer science, Computer Engineering, or related field, or equivalent experience. Preferred Qualifications ServiceNow Certified Application Developer (CAD) certification is preferable Experience designing multi-instance or global ServiceNow deployments Exposure to SAFe Agile methodologies and DevOps practices Knowledge of complementary platforms (Workday, Azure/Cloud, etc.). Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Address: 770 Cochituate Rd Location: USA Home Office Framingham MA 770 Cochituate Rd This position has a starting salary range of $(phone number removed) to $(phone number removed) per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is eligible for an annual incentive as well as long-term incentives.
Senior Talent Acquisition Recruiter - EMEA (Go-To-Market) Hybrid (London) (until November) Our client, a high-growth SaaS organisation, is seeking an experienced Senior Talent Acquisition Recruiter to lead hiring across its Go-To-Market (GTM) teams in EMEA. This is a strategic, hands-on opportunity to partner closely with commercial leaders and play a critical role in scaling revenue-driving teams across the region. This role is fully remote until November. From November onwards, the position will operate on a hybrid model, requiring two days per week in the London office . The Role As Senior TA Recruiter, you will own full-cycle recruitment for GTM roles across EMEA, delivering high-quality hires while providing a best-in-class candidate and stakeholder experience. This is an ideal opportunity for a recruiter who thrives in fast-paced SaaS environments and enjoys operating as a trusted talent advisor. Key Responsibilities Lead end-to-end recruitment for GTM roles across EMEA, from role intake through to offer management Design and execute proactive sourcing strategies, including direct sourcing, talent mapping, networking, and referrals Partner closely with GTM leadership and the People team to align hiring plans with commercial and regional growth goals Act as a trusted advisor to stakeholders, providing market insights, hiring recommendations, and best practice guidance Deliver a high-touch, inclusive, and transparent candidate experience while representing the employer brand professionally Collaborate with the wider Talent Acquisition team to strengthen employer brand presence across the EMEA SaaS market Monitor market trends, competitor hiring activity, and compensation benchmarks to inform hiring decisions About You 5+ years' experience in full-cycle recruitment, including internal recruitment within an RPO environment Strong focus on GTM roles within SaaS or technology environments Proven experience hiring across multiple EMEA countries with a strong understanding of regional talent markets Advanced sourcing and networking capability; LinkedIn Recruiter expertise is essential Confident managing and influencing senior stakeholders in a consultative manner Excellent communication and relationship-building skills Data-driven approach with experience using recruitment metrics to guide strategy Experience with Workday or similar ATS platforms is advantageous Fluent English required; additional European languages are highly desirable Why Apply? Opportunity to partner with a fast-scaling SaaS business at a critical growth stage High-impact, autonomous role with strong stakeholder exposure Remote working until November, followed by a hybrid London-based model (2 days in-office) Collaborative, inclusive, and forward-thinking talent function Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jan 29, 2026
Seasonal
Senior Talent Acquisition Recruiter - EMEA (Go-To-Market) Hybrid (London) (until November) Our client, a high-growth SaaS organisation, is seeking an experienced Senior Talent Acquisition Recruiter to lead hiring across its Go-To-Market (GTM) teams in EMEA. This is a strategic, hands-on opportunity to partner closely with commercial leaders and play a critical role in scaling revenue-driving teams across the region. This role is fully remote until November. From November onwards, the position will operate on a hybrid model, requiring two days per week in the London office . The Role As Senior TA Recruiter, you will own full-cycle recruitment for GTM roles across EMEA, delivering high-quality hires while providing a best-in-class candidate and stakeholder experience. This is an ideal opportunity for a recruiter who thrives in fast-paced SaaS environments and enjoys operating as a trusted talent advisor. Key Responsibilities Lead end-to-end recruitment for GTM roles across EMEA, from role intake through to offer management Design and execute proactive sourcing strategies, including direct sourcing, talent mapping, networking, and referrals Partner closely with GTM leadership and the People team to align hiring plans with commercial and regional growth goals Act as a trusted advisor to stakeholders, providing market insights, hiring recommendations, and best practice guidance Deliver a high-touch, inclusive, and transparent candidate experience while representing the employer brand professionally Collaborate with the wider Talent Acquisition team to strengthen employer brand presence across the EMEA SaaS market Monitor market trends, competitor hiring activity, and compensation benchmarks to inform hiring decisions About You 5+ years' experience in full-cycle recruitment, including internal recruitment within an RPO environment Strong focus on GTM roles within SaaS or technology environments Proven experience hiring across multiple EMEA countries with a strong understanding of regional talent markets Advanced sourcing and networking capability; LinkedIn Recruiter expertise is essential Confident managing and influencing senior stakeholders in a consultative manner Excellent communication and relationship-building skills Data-driven approach with experience using recruitment metrics to guide strategy Experience with Workday or similar ATS platforms is advantageous Fluent English required; additional European languages are highly desirable Why Apply? Opportunity to partner with a fast-scaling SaaS business at a critical growth stage High-impact, autonomous role with strong stakeholder exposure Remote working until November, followed by a hybrid London-based model (2 days in-office) Collaborative, inclusive, and forward-thinking talent function Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Senior Talent Acquisition Recruiter - EMEA (Go-To-Market) Remote (until November) Our client, a high-growth SaaS organisation, is seeking an experienced Senior Talent Acquisition Recruiter to lead hiring across its Go-To-Market (GTM) teams in EMEA . This is a strategic, hands-on opportunity to partner closely with commercial leaders and play a critical role in scaling revenue-driving teams across the region. This role is fully remote until November , after which a hybrid or office-based model may be introduced depending on location and business needs. The Role As Senior TA Recruiter, you will own full-cycle recruitment for GTM roles across EMEA, delivering high-quality hires while providing a best-in-class candidate and stakeholder experience. This is an ideal opportunity for a recruiter who thrives in fast-paced SaaS environments and enjoys operating as a trusted talent advisor. Key Responsibilities Lead end-to-end recruitment for GTM roles across EMEA, from role intake through to offer management Design and execute proactive sourcing strategies, including direct sourcing, talent mapping, networking, and referrals Partner closely with GTM leadership and the People team to align hiring plans with commercial and regional growth goals Act as a trusted advisor to stakeholders, providing market insights, hiring recommendations, and best practice guidance Deliver a high-touch, inclusive, and transparent candidate experience while representing the employer brand professionally Collaborate with the wider Talent Acquisition team to strengthen employer brand presence across the EMEA SaaS market Monitor market trends, competitor hiring activity, and compensation benchmarks to inform hiring decisions About You 5+ years' experience in full-cycle recruitment, with a strong focus on GTM roles within SaaS or technology environments Proven experience hiring across multiple EMEA countries with a strong understanding of regional talent markets Advanced sourcing and networking capability; LinkedIn Recruiter expertise is essential Confident managing and influencing senior stakeholders in a consultative manner Excellent communication and relationship-building skills Data-driven approach with experience using recruitment metrics to guide strategy Experience with Workday or similar ATS platforms is advantageous Fluent English required; additional European languages are highly desirable Why Apply? Opportunity to partner with a fast-scaling SaaS business at a critical growth stage High-impact, autonomous role with strong stakeholder exposure Remote working until November Collaborative, inclusive, and forward-thinking talent function Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jan 29, 2026
Contractor
Senior Talent Acquisition Recruiter - EMEA (Go-To-Market) Remote (until November) Our client, a high-growth SaaS organisation, is seeking an experienced Senior Talent Acquisition Recruiter to lead hiring across its Go-To-Market (GTM) teams in EMEA . This is a strategic, hands-on opportunity to partner closely with commercial leaders and play a critical role in scaling revenue-driving teams across the region. This role is fully remote until November , after which a hybrid or office-based model may be introduced depending on location and business needs. The Role As Senior TA Recruiter, you will own full-cycle recruitment for GTM roles across EMEA, delivering high-quality hires while providing a best-in-class candidate and stakeholder experience. This is an ideal opportunity for a recruiter who thrives in fast-paced SaaS environments and enjoys operating as a trusted talent advisor. Key Responsibilities Lead end-to-end recruitment for GTM roles across EMEA, from role intake through to offer management Design and execute proactive sourcing strategies, including direct sourcing, talent mapping, networking, and referrals Partner closely with GTM leadership and the People team to align hiring plans with commercial and regional growth goals Act as a trusted advisor to stakeholders, providing market insights, hiring recommendations, and best practice guidance Deliver a high-touch, inclusive, and transparent candidate experience while representing the employer brand professionally Collaborate with the wider Talent Acquisition team to strengthen employer brand presence across the EMEA SaaS market Monitor market trends, competitor hiring activity, and compensation benchmarks to inform hiring decisions About You 5+ years' experience in full-cycle recruitment, with a strong focus on GTM roles within SaaS or technology environments Proven experience hiring across multiple EMEA countries with a strong understanding of regional talent markets Advanced sourcing and networking capability; LinkedIn Recruiter expertise is essential Confident managing and influencing senior stakeholders in a consultative manner Excellent communication and relationship-building skills Data-driven approach with experience using recruitment metrics to guide strategy Experience with Workday or similar ATS platforms is advantageous Fluent English required; additional European languages are highly desirable Why Apply? Opportunity to partner with a fast-scaling SaaS business at a critical growth stage High-impact, autonomous role with strong stakeholder exposure Remote working until November Collaborative, inclusive, and forward-thinking talent function Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
We are partnering with a well-established commercial organisation located just outside Portsmouth, operating within a dynamic and evolving sector. This mid-sized business is renowned for its forward-thinking culture, commitment to employee engagement, and continuous growth ambitions. Recognised for its collaborative environment and dedication to innovation, it offers an exciting opportunity to join as a Senior HR Business Partner. The role comes with a market-leading salary, excellent benefits, and the chance to be instrumental in shaping the people strategy during a pivotal period of expansion and change. What will the Senior HR Business Partner role involve? Leading strategic HR initiatives focused on employee engagement, talent acquisition, and leadership development Partnering with senior leaders to support organisational growth through acquisitions, integration, and TUPE processes Advising and coaching line managers to navigate complex employee relations and performance challenges Building strong, collaborative relationships with Trade Union representatives to foster positive long-term partnerships Driving organisational design and change management projects that align with business goals Delivering insightful HR analytics and reports to influence decision-making at executive levels Experienced HR professional with a proven track record in senior HR business partnering or leadership roles Skilled collaborator with senior management, capable of managing complex HR challenges and leading transformative change Broad knowledge across HR disciplines including employee relations, talent management, organisational development, and Trade Union engagement Proficient in HR technology and data analytics to support strategic decision-making Strong organisational design and change management expertise, with confidence in influencing at all levels of the business Additional benefits and information for the role of Senior HR Business Partner: Fixed term contract for 6 months with potential for further opportunities Competitive market-leading salary, depending on experience and attractive bonus scheme Office-based role with flexibility to support work-life balance 28 days annual leave plus bank holidays (pro rata) Life assurance, Employee Assistance Programme, and wellbeing support Opportunity to spearhead meaningful change in a supportive and ambitious environment CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and doesn t discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications received.
Jan 29, 2026
Contractor
We are partnering with a well-established commercial organisation located just outside Portsmouth, operating within a dynamic and evolving sector. This mid-sized business is renowned for its forward-thinking culture, commitment to employee engagement, and continuous growth ambitions. Recognised for its collaborative environment and dedication to innovation, it offers an exciting opportunity to join as a Senior HR Business Partner. The role comes with a market-leading salary, excellent benefits, and the chance to be instrumental in shaping the people strategy during a pivotal period of expansion and change. What will the Senior HR Business Partner role involve? Leading strategic HR initiatives focused on employee engagement, talent acquisition, and leadership development Partnering with senior leaders to support organisational growth through acquisitions, integration, and TUPE processes Advising and coaching line managers to navigate complex employee relations and performance challenges Building strong, collaborative relationships with Trade Union representatives to foster positive long-term partnerships Driving organisational design and change management projects that align with business goals Delivering insightful HR analytics and reports to influence decision-making at executive levels Experienced HR professional with a proven track record in senior HR business partnering or leadership roles Skilled collaborator with senior management, capable of managing complex HR challenges and leading transformative change Broad knowledge across HR disciplines including employee relations, talent management, organisational development, and Trade Union engagement Proficient in HR technology and data analytics to support strategic decision-making Strong organisational design and change management expertise, with confidence in influencing at all levels of the business Additional benefits and information for the role of Senior HR Business Partner: Fixed term contract for 6 months with potential for further opportunities Competitive market-leading salary, depending on experience and attractive bonus scheme Office-based role with flexibility to support work-life balance 28 days annual leave plus bank holidays (pro rata) Life assurance, Employee Assistance Programme, and wellbeing support Opportunity to spearhead meaningful change in a supportive and ambitious environment CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and doesn t discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications received.
Contracts Manager Location: Berkshire, Oxfordshire Salary: £80,000 - £90,000 + Car Allowance + Pension + Company bonus The OpportunityWe are working with a respected contractor with a strong regional footprint and a reputation for delivering technically demanding, fast-paced projects. They're strengthening their leadership team with a Contracts Manager who can take ownership of a live portfolio and shape delivery standards going forward.You'll be at the centre of projects that matter, complex, controlled-environment schemes where precision, programme, and client trust are everything. Typical values sit between £1 million and £7 Million, often on accelerated programmes, and you'll be managing multiple sites concurrently across Berkshire and Oxfordshire. Why This Role? Impact you can see: You'll inherit live work and an established supply chain, with the remit to raise performance across safety, quality, and programme. Real autonomy: From pre-construction through handover-own the plan, the team, and the outcomes. Client-facing visibility: You'll be the go-to person for senior stakeholders, shaping repeat business and long-term relationships. Exclusive pathway: As Hays' exclusive partner on this appointment, shortlisted candidates will move quickly and have direct access to decision-makers. What You'll DoLead Delivery Across Multiple Sites Run several schemes in parallel-planning, sequencing and resource allocation to hit tight, fast-track milestones without compromising quality or safety. Chair site progress meetings; convert design intent into executable, fully integrated construction plans. Drive Technical & Pre-Construction Shape pre-construction: scope, buildability reviews, risk registers, procurement strategy, and programme logic. Coordinate design teams to close out RFI/TQ cycles swiftly and maintain design assurance throughout the build. Own the Commercials Take responsibility for the financials-forecasting, change control, early warnings, and cost-to-complete. Work confidently with NEC and JCT forms, ensuring contractual compliance and robust records. Be the Client Anchor Maintain transparent, solution-focused communication with client reps. Spot opportunities for extensions, variations, and new work streams to secure repeat business. Lead People & Culture Set expectations, mentor Project Engineers and Site Managers, and build a high-trust environment where teams deliver first time, right first time. What You'll Bring A track record as a Contracts Manager (or Senior PM ready to step up) delivering design & build projects, ideally within specialist or controlled environments. Strong working knowledge of NEC/JCT contracts and practical commercial acumen. Proven ability to manage multiple live sites and fast-track programmes-calm under pressure, decisive, and organised. A collaborative style: you build relationships with designers, supply chain, and clients that make delivery smoother. Relevant qualifications (e.g., B.Eng. / Construction Management / Project Management). Professional status (MCIOB/CEng or equivalent) advantageous. Full UK driving licence. Package & Progression £80,000-£90,000 base salary, car allowance, and comprehensive benefits. A supportive leadership team with clear progression routes, deliver, and you'll be trusted with bigger, more complex portfolios. Work across a range of £1m-£6m schemes with national-profile end users. How to ApplyIf you're interested in this opportunity, please apply via the link or reach out to James Mitchell at the Southampton Hays office for a confidential discussion. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jan 29, 2026
Full time
Contracts Manager Location: Berkshire, Oxfordshire Salary: £80,000 - £90,000 + Car Allowance + Pension + Company bonus The OpportunityWe are working with a respected contractor with a strong regional footprint and a reputation for delivering technically demanding, fast-paced projects. They're strengthening their leadership team with a Contracts Manager who can take ownership of a live portfolio and shape delivery standards going forward.You'll be at the centre of projects that matter, complex, controlled-environment schemes where precision, programme, and client trust are everything. Typical values sit between £1 million and £7 Million, often on accelerated programmes, and you'll be managing multiple sites concurrently across Berkshire and Oxfordshire. Why This Role? Impact you can see: You'll inherit live work and an established supply chain, with the remit to raise performance across safety, quality, and programme. Real autonomy: From pre-construction through handover-own the plan, the team, and the outcomes. Client-facing visibility: You'll be the go-to person for senior stakeholders, shaping repeat business and long-term relationships. Exclusive pathway: As Hays' exclusive partner on this appointment, shortlisted candidates will move quickly and have direct access to decision-makers. What You'll DoLead Delivery Across Multiple Sites Run several schemes in parallel-planning, sequencing and resource allocation to hit tight, fast-track milestones without compromising quality or safety. Chair site progress meetings; convert design intent into executable, fully integrated construction plans. Drive Technical & Pre-Construction Shape pre-construction: scope, buildability reviews, risk registers, procurement strategy, and programme logic. Coordinate design teams to close out RFI/TQ cycles swiftly and maintain design assurance throughout the build. Own the Commercials Take responsibility for the financials-forecasting, change control, early warnings, and cost-to-complete. Work confidently with NEC and JCT forms, ensuring contractual compliance and robust records. Be the Client Anchor Maintain transparent, solution-focused communication with client reps. Spot opportunities for extensions, variations, and new work streams to secure repeat business. Lead People & Culture Set expectations, mentor Project Engineers and Site Managers, and build a high-trust environment where teams deliver first time, right first time. What You'll Bring A track record as a Contracts Manager (or Senior PM ready to step up) delivering design & build projects, ideally within specialist or controlled environments. Strong working knowledge of NEC/JCT contracts and practical commercial acumen. Proven ability to manage multiple live sites and fast-track programmes-calm under pressure, decisive, and organised. A collaborative style: you build relationships with designers, supply chain, and clients that make delivery smoother. Relevant qualifications (e.g., B.Eng. / Construction Management / Project Management). Professional status (MCIOB/CEng or equivalent) advantageous. Full UK driving licence. Package & Progression £80,000-£90,000 base salary, car allowance, and comprehensive benefits. A supportive leadership team with clear progression routes, deliver, and you'll be trusted with bigger, more complex portfolios. Work across a range of £1m-£6m schemes with national-profile end users. How to ApplyIf you're interested in this opportunity, please apply via the link or reach out to James Mitchell at the Southampton Hays office for a confidential discussion. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Management Consultant - National Security Employment Type: Full-time Level: Consultant / Mid Level Locations: Cheltenham Clearance: Current National Security Vetting must already be held and aligned with national security requirements. Role Overview A leading global professional services firm is seeking a Management Consultant to join its National Security practice. This role sits within the People Consulting team and focuses on supporting, advising and transforming national security client organisations. You'll work across projects that span workforce transformation, organisational change, people strategy, and technical transformation, applying pragmatic problem-solving approaches and human-centred design principles. The role requires creative thinking, excellent communication and stakeholder skills, and the ability to build trusted relationships with senior client partners. You'll be expected to operate across the full consulting lifecycle - from proposal and insight generation through to delivery and implementation of strategic recommendations. Mobility and flexibility are required, as the role may involve significant client-facing time and travel depending on client needs. Key Responsibilities Contribute to projects transforming workforce strategies across national security clients. Support growth and delivery of people consulting capabilities within the national security practice. Act as a key client advisor, engaging with senior stakeholders to challenge, coach and influence outcomes. Build detailed understanding of client business challenges and drive issue-based discussions with clear insights. Develop trust-based relationships and drive solutions that are human-centred, data-driven, and value oriented. Own streams of complex work, ensuring delivery meets client expectations and strategic goals. Qualifications & Skills The most important attributes for this role are right attitude, logical thinking, and a drive to deliver client value. Candidates should demonstrate: Experience & Core Skills Strong analytical problem-solving and continuous improvement approach. Strategic thinking, with the ability to bring insight to complex situations. Experience in one or more of: operating model design, organisational design, change management, leadership development, culture advisory, or workforce transformation. Experience across the full lifecycle of consulting engagements - from proposal through delivery, including risk management and stakeholder interaction. Experience working with data and with technology in the design or delivery of consulting services for national security contexts. Strong interpersonal and communication skills. Preferred / Differentiating Experience In-depth understanding of the national security landscape from prior professional experience. Experience leading relationships with client leadership or internal teams. Training or certification in change management, Agile methodologies, programme/project management (e.g. Prince2, MSP) or design thinking. Exposure to current technologies such as cloud platforms or CRM solutions, and strong skills in PowerPoint and Excel. Why This Role? You'll join a well-respected consultancy with industry-leading training, access to global networks, and opportunities for professional growth. The organisation offers a comprehensive benefits package, including generous holidays, private medical insurance, and additional leave for community work. Engagements in this practice are challenging, varied, and centred on creating measurable impact for national security clients
Jan 28, 2026
Contractor
Management Consultant - National Security Employment Type: Full-time Level: Consultant / Mid Level Locations: Cheltenham Clearance: Current National Security Vetting must already be held and aligned with national security requirements. Role Overview A leading global professional services firm is seeking a Management Consultant to join its National Security practice. This role sits within the People Consulting team and focuses on supporting, advising and transforming national security client organisations. You'll work across projects that span workforce transformation, organisational change, people strategy, and technical transformation, applying pragmatic problem-solving approaches and human-centred design principles. The role requires creative thinking, excellent communication and stakeholder skills, and the ability to build trusted relationships with senior client partners. You'll be expected to operate across the full consulting lifecycle - from proposal and insight generation through to delivery and implementation of strategic recommendations. Mobility and flexibility are required, as the role may involve significant client-facing time and travel depending on client needs. Key Responsibilities Contribute to projects transforming workforce strategies across national security clients. Support growth and delivery of people consulting capabilities within the national security practice. Act as a key client advisor, engaging with senior stakeholders to challenge, coach and influence outcomes. Build detailed understanding of client business challenges and drive issue-based discussions with clear insights. Develop trust-based relationships and drive solutions that are human-centred, data-driven, and value oriented. Own streams of complex work, ensuring delivery meets client expectations and strategic goals. Qualifications & Skills The most important attributes for this role are right attitude, logical thinking, and a drive to deliver client value. Candidates should demonstrate: Experience & Core Skills Strong analytical problem-solving and continuous improvement approach. Strategic thinking, with the ability to bring insight to complex situations. Experience in one or more of: operating model design, organisational design, change management, leadership development, culture advisory, or workforce transformation. Experience across the full lifecycle of consulting engagements - from proposal through delivery, including risk management and stakeholder interaction. Experience working with data and with technology in the design or delivery of consulting services for national security contexts. Strong interpersonal and communication skills. Preferred / Differentiating Experience In-depth understanding of the national security landscape from prior professional experience. Experience leading relationships with client leadership or internal teams. Training or certification in change management, Agile methodologies, programme/project management (e.g. Prince2, MSP) or design thinking. Exposure to current technologies such as cloud platforms or CRM solutions, and strong skills in PowerPoint and Excel. Why This Role? You'll join a well-respected consultancy with industry-leading training, access to global networks, and opportunities for professional growth. The organisation offers a comprehensive benefits package, including generous holidays, private medical insurance, and additional leave for community work. Engagements in this practice are challenging, varied, and centred on creating measurable impact for national security clients
Community Manager- Supported Housing & Homelessness Services Oxford Full Time - 37.5 hours per week (7-day rota) Salary: 45,000 - 50,000 per annum (DOE) Permanent About the role We are partnering with a well-established homelessness charity in Oxford to recruit an experienced Community Manager to lead a large supported accommodation service and play a key role within the senior leadership team. This is a senior, operational role overseeing a 24-bed supported housing project alongside additional move-on accommodation. You will be responsible for ensuring high-quality housing management, safeguarding, support services and positive outcomes for people with lived experience of homelessness. This opportunity will suit an experienced manager from supported housing, homelessness, social care or charity settings who is passionate about enabling people to rebuild their lives through stability, meaningful activity and community. Key responsibilities Operational management of a 24-bed supported accommodation service and additional move-on housing Leadership, line management and development of support staff and volunteers Oversight of safeguarding, risk management and psychologically informed environments (PIE) Ensuring high occupancy levels, effective referrals and timely move-on outcomes Managing needs assessments, support planning and casework systems (CRM) Working closely with social enterprise, learning & development and fundraising teams Health & Safety, facilities and premises management On-call rota participation and emergency response management Contributing to organisational strategy as part of the senior management team About you You will bring: Significant experience in a supported housing, homelessness or vulnerable adults setting Proven leadership and people management experience Strong knowledge of safeguarding, trauma informed practice and strengths based approaches Experience working with individuals with complex needs, including mental health and substance misuse Excellent communication, report-writing and stakeholder engagement skills Confidence managing challenging situations calmly and professionally A strong belief in equality, dignity and the potential of every individual Desirable experience includes: Housing management or supported accommodation qualifications CRM systems such as Homeless Link In Form Charity, social enterprise or not-for-profit sector experience What's on offer Salary of 45,000 - 50,000 per annum 33 days annual leave (including bank holidays) Employer pension contribution (up to 5%) Flexible working options (role-dependent) Enhanced wellbeing support and clinical supervision Comprehensive induction, training and development Inclusive employer committed to fair and values-based recruitment Safeguarding This role involves working with adults at risk and is subject to an enhanced DBS check . The organisation is committed to safeguarding and promoting welfare and expects all staff to share this commitment. Closing date: 9:00am, 2 February 2026 Interviews: Week commencing 9 February 2026 Applications will be reviewed on receipt, so early application is encouraged. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse Manufacturing & Engineering
Jan 28, 2026
Full time
Community Manager- Supported Housing & Homelessness Services Oxford Full Time - 37.5 hours per week (7-day rota) Salary: 45,000 - 50,000 per annum (DOE) Permanent About the role We are partnering with a well-established homelessness charity in Oxford to recruit an experienced Community Manager to lead a large supported accommodation service and play a key role within the senior leadership team. This is a senior, operational role overseeing a 24-bed supported housing project alongside additional move-on accommodation. You will be responsible for ensuring high-quality housing management, safeguarding, support services and positive outcomes for people with lived experience of homelessness. This opportunity will suit an experienced manager from supported housing, homelessness, social care or charity settings who is passionate about enabling people to rebuild their lives through stability, meaningful activity and community. Key responsibilities Operational management of a 24-bed supported accommodation service and additional move-on housing Leadership, line management and development of support staff and volunteers Oversight of safeguarding, risk management and psychologically informed environments (PIE) Ensuring high occupancy levels, effective referrals and timely move-on outcomes Managing needs assessments, support planning and casework systems (CRM) Working closely with social enterprise, learning & development and fundraising teams Health & Safety, facilities and premises management On-call rota participation and emergency response management Contributing to organisational strategy as part of the senior management team About you You will bring: Significant experience in a supported housing, homelessness or vulnerable adults setting Proven leadership and people management experience Strong knowledge of safeguarding, trauma informed practice and strengths based approaches Experience working with individuals with complex needs, including mental health and substance misuse Excellent communication, report-writing and stakeholder engagement skills Confidence managing challenging situations calmly and professionally A strong belief in equality, dignity and the potential of every individual Desirable experience includes: Housing management or supported accommodation qualifications CRM systems such as Homeless Link In Form Charity, social enterprise or not-for-profit sector experience What's on offer Salary of 45,000 - 50,000 per annum 33 days annual leave (including bank holidays) Employer pension contribution (up to 5%) Flexible working options (role-dependent) Enhanced wellbeing support and clinical supervision Comprehensive induction, training and development Inclusive employer committed to fair and values-based recruitment Safeguarding This role involves working with adults at risk and is subject to an enhanced DBS check . The organisation is committed to safeguarding and promoting welfare and expects all staff to share this commitment. Closing date: 9:00am, 2 February 2026 Interviews: Week commencing 9 February 2026 Applications will be reviewed on receipt, so early application is encouraged. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse Manufacturing & Engineering
Head of Substation - Plant & P&C DesignLondon, Stowmarket, Leeds HybridPermanent - Full TimeCompetitive (DOE) + Car/ Car Allowance & Flexible Benefits As Head of Substation (Plant & P&C Design) you will lead the substation engineering function responsible for both electrical plant and Protection & Control (P&C) design across substations from distribution up to transmission voltages (typically 33kV-400kV). You will act as the technical authority and strategic lead for substation design, ensuring delivery of safe, compliant, high-quality engineering solutions that meet client requirements, regulatory standards, and industry best practice. You will shape technical strategy, develop design processes, manage multi-disciplinary teams, support business development, and engage with key external stakeholders including UK Transmission Operators (e.g., National Grid, SSEN), Distribution Network Operators, contractors, and clients. Some of the key deliverables in this role will include: Strategic Leadership Lead and evolve the substation design function (both Plant and P&C disciplines), defining technical standards, best practices, and long-term capability goals. Champion safety-by-design, quality assurance, and compliance with UK/EU legislation and industry standards (ENA, BS, IEC). Align design resources with business strategy, project pipeline, and client commitments. Technical Authority Oversee Primary (Plant) design , including specification, layout, and detailed engineering of switchgear, transformers, buswork, earthing, auxiliary supplies, and associated equipment. Direct Protection & Control design strategy, including protection philosophies, schemes, relay settings, interlocking, SCADA interfaces, logic, and communications systems. Approve design deliverables, ensuring technical integrity, constructability, and compliance with relevant utility technical requirements. Project Delivery & Governance Provide technical governance on major substation projects from concept through FEED, detailed design, construction support, and commissioning. Drive quality, consistency, and risk mitigation across design work packages and oversee design assurance processes. Engage in tender preparation, bid support, estimating, and scope definition to secure new work. People Leadership Build, coach, and mentor a high-performing team of engineers and technical specialists. Define career pathways, training plans, and performance objectives within the substation design function. Facilitate effective multidisciplinary collaboration with civil, structural, overhead line, cables, and project management teams. Client & Stakeholder Engagement Act as a senior technical representative in meetings with clients, regulators, and partners. Liaise with external design houses, equipment vendors, contractors, and suppliers to optimise technical solutions and delivery outcomes. Manage feedback loops with clients to inform continuous improvement and foster strong commercial relationships. Does this sound like a role you have envisaged yourself in? What we're looking for: Proven senior experience in substation design leadership within the UK-Transmission & Distribution sector. Deep understanding of electrical plant engineering and Protection & Control systems for substation environments up to 400kV. Strong knowledge of UK/National Grid technical standards, grid codes, and regulatory frameworks. Experience with design tools and engineering software (e.g., AutoCAD, EPlan, ETAP/DIgSILENT, protection coordination tools). Qualifications MEng / BEng Degree in Electrical Engineering Chartered Engineer (CEng) with IET (or working towards it) advantageous. Previous experience interfacing with UK Transmission Operators (e.g., National Grid ESO) and DNOs Why Join Us? At Freedom, we believe in attracting and retaining the best talent by offering great benefits and career progression opportunities, including: Pension with up to 8% employer contribution Private Medical Insurance Personal Wellbeing and Volunteer Days Salary Sacrifice Car Scheme (Hybrid/Electric Vehicle) Flexible benefits (e.g., Dental Insurance, Gym Memberships, Tax-Free Bikes) Ongoing Training & Development Programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us : Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Jan 28, 2026
Full time
Head of Substation - Plant & P&C DesignLondon, Stowmarket, Leeds HybridPermanent - Full TimeCompetitive (DOE) + Car/ Car Allowance & Flexible Benefits As Head of Substation (Plant & P&C Design) you will lead the substation engineering function responsible for both electrical plant and Protection & Control (P&C) design across substations from distribution up to transmission voltages (typically 33kV-400kV). You will act as the technical authority and strategic lead for substation design, ensuring delivery of safe, compliant, high-quality engineering solutions that meet client requirements, regulatory standards, and industry best practice. You will shape technical strategy, develop design processes, manage multi-disciplinary teams, support business development, and engage with key external stakeholders including UK Transmission Operators (e.g., National Grid, SSEN), Distribution Network Operators, contractors, and clients. Some of the key deliverables in this role will include: Strategic Leadership Lead and evolve the substation design function (both Plant and P&C disciplines), defining technical standards, best practices, and long-term capability goals. Champion safety-by-design, quality assurance, and compliance with UK/EU legislation and industry standards (ENA, BS, IEC). Align design resources with business strategy, project pipeline, and client commitments. Technical Authority Oversee Primary (Plant) design , including specification, layout, and detailed engineering of switchgear, transformers, buswork, earthing, auxiliary supplies, and associated equipment. Direct Protection & Control design strategy, including protection philosophies, schemes, relay settings, interlocking, SCADA interfaces, logic, and communications systems. Approve design deliverables, ensuring technical integrity, constructability, and compliance with relevant utility technical requirements. Project Delivery & Governance Provide technical governance on major substation projects from concept through FEED, detailed design, construction support, and commissioning. Drive quality, consistency, and risk mitigation across design work packages and oversee design assurance processes. Engage in tender preparation, bid support, estimating, and scope definition to secure new work. People Leadership Build, coach, and mentor a high-performing team of engineers and technical specialists. Define career pathways, training plans, and performance objectives within the substation design function. Facilitate effective multidisciplinary collaboration with civil, structural, overhead line, cables, and project management teams. Client & Stakeholder Engagement Act as a senior technical representative in meetings with clients, regulators, and partners. Liaise with external design houses, equipment vendors, contractors, and suppliers to optimise technical solutions and delivery outcomes. Manage feedback loops with clients to inform continuous improvement and foster strong commercial relationships. Does this sound like a role you have envisaged yourself in? What we're looking for: Proven senior experience in substation design leadership within the UK-Transmission & Distribution sector. Deep understanding of electrical plant engineering and Protection & Control systems for substation environments up to 400kV. Strong knowledge of UK/National Grid technical standards, grid codes, and regulatory frameworks. Experience with design tools and engineering software (e.g., AutoCAD, EPlan, ETAP/DIgSILENT, protection coordination tools). Qualifications MEng / BEng Degree in Electrical Engineering Chartered Engineer (CEng) with IET (or working towards it) advantageous. Previous experience interfacing with UK Transmission Operators (e.g., National Grid ESO) and DNOs Why Join Us? At Freedom, we believe in attracting and retaining the best talent by offering great benefits and career progression opportunities, including: Pension with up to 8% employer contribution Private Medical Insurance Personal Wellbeing and Volunteer Days Salary Sacrifice Car Scheme (Hybrid/Electric Vehicle) Flexible benefits (e.g., Dental Insurance, Gym Memberships, Tax-Free Bikes) Ongoing Training & Development Programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us : Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Head of Substation - Plant & P&C DesignLondon, Stowmarket, Leeds HybridPermanent - Full TimeCompetitive (DOE) + Car/ Car Allowance & Flexible Benefits As Head of Substation (Plant & P&C Design) you will lead the substation engineering function responsible for both electrical plant and Protection & Control (P&C) design across substations from distribution up to transmission voltages (typically 33kV-400kV). You will act as the technical authority and strategic lead for substation design, ensuring delivery of safe, compliant, high-quality engineering solutions that meet client requirements, regulatory standards, and industry best practice. You will shape technical strategy, develop design processes, manage multi-disciplinary teams, support business development, and engage with key external stakeholders including UK Transmission Operators (e.g., National Grid, SSEN), Distribution Network Operators, contractors, and clients. Some of the key deliverables in this role will include: Strategic Leadership Lead and evolve the substation design function (both Plant and P&C disciplines), defining technical standards, best practices, and long-term capability goals. Champion safety-by-design, quality assurance, and compliance with UK/EU legislation and industry standards (ENA, BS, IEC). Align design resources with business strategy, project pipeline, and client commitments. Technical Authority Oversee Primary (Plant) design , including specification, layout, and detailed engineering of switchgear, transformers, buswork, earthing, auxiliary supplies, and associated equipment. Direct Protection & Control design strategy, including protection philosophies, schemes, relay settings, interlocking, SCADA interfaces, logic, and communications systems. Approve design deliverables, ensuring technical integrity, constructability, and compliance with relevant utility technical requirements. Project Delivery & Governance Provide technical governance on major substation projects from concept through FEED, detailed design, construction support, and commissioning. Drive quality, consistency, and risk mitigation across design work packages and oversee design assurance processes. Engage in tender preparation, bid support, estimating, and scope definition to secure new work. People Leadership Build, coach, and mentor a high-performing team of engineers and technical specialists. Define career pathways, training plans, and performance objectives within the substation design function. Facilitate effective multidisciplinary collaboration with civil, structural, overhead line, cables, and project management teams. Client & Stakeholder Engagement Act as a senior technical representative in meetings with clients, regulators, and partners. Liaise with external design houses, equipment vendors, contractors, and suppliers to optimise technical solutions and delivery outcomes. Manage feedback loops with clients to inform continuous improvement and foster strong commercial relationships. Does this sound like a role you have envisaged yourself in? What we're looking for: Proven senior experience in substation design leadership within the UK-Transmission & Distribution sector. Deep understanding of electrical plant engineering and Protection & Control systems for substation environments up to 400kV. Strong knowledge of UK/National Grid technical standards, grid codes, and regulatory frameworks. Experience with design tools and engineering software (e.g., AutoCAD, EPlan, ETAP/DIgSILENT, protection coordination tools). Qualifications MEng / BEng Degree in Electrical Engineering Chartered Engineer (CEng) with IET (or working towards it) advantageous. Previous experience interfacing with UK Transmission Operators (e.g., National Grid ESO) and DNOs Why Join Us? At Freedom, we believe in attracting and retaining the best talent by offering great benefits and career progression opportunities, including: Pension with up to 8% employer contribution Private Medical Insurance Personal Wellbeing and Volunteer Days Salary Sacrifice Car Scheme (Hybrid/Electric Vehicle) Flexible benefits (e.g., Dental Insurance, Gym Memberships, Tax-Free Bikes) Ongoing Training & Development Programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us : Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Jan 27, 2026
Full time
Head of Substation - Plant & P&C DesignLondon, Stowmarket, Leeds HybridPermanent - Full TimeCompetitive (DOE) + Car/ Car Allowance & Flexible Benefits As Head of Substation (Plant & P&C Design) you will lead the substation engineering function responsible for both electrical plant and Protection & Control (P&C) design across substations from distribution up to transmission voltages (typically 33kV-400kV). You will act as the technical authority and strategic lead for substation design, ensuring delivery of safe, compliant, high-quality engineering solutions that meet client requirements, regulatory standards, and industry best practice. You will shape technical strategy, develop design processes, manage multi-disciplinary teams, support business development, and engage with key external stakeholders including UK Transmission Operators (e.g., National Grid, SSEN), Distribution Network Operators, contractors, and clients. Some of the key deliverables in this role will include: Strategic Leadership Lead and evolve the substation design function (both Plant and P&C disciplines), defining technical standards, best practices, and long-term capability goals. Champion safety-by-design, quality assurance, and compliance with UK/EU legislation and industry standards (ENA, BS, IEC). Align design resources with business strategy, project pipeline, and client commitments. Technical Authority Oversee Primary (Plant) design , including specification, layout, and detailed engineering of switchgear, transformers, buswork, earthing, auxiliary supplies, and associated equipment. Direct Protection & Control design strategy, including protection philosophies, schemes, relay settings, interlocking, SCADA interfaces, logic, and communications systems. Approve design deliverables, ensuring technical integrity, constructability, and compliance with relevant utility technical requirements. Project Delivery & Governance Provide technical governance on major substation projects from concept through FEED, detailed design, construction support, and commissioning. Drive quality, consistency, and risk mitigation across design work packages and oversee design assurance processes. Engage in tender preparation, bid support, estimating, and scope definition to secure new work. People Leadership Build, coach, and mentor a high-performing team of engineers and technical specialists. Define career pathways, training plans, and performance objectives within the substation design function. Facilitate effective multidisciplinary collaboration with civil, structural, overhead line, cables, and project management teams. Client & Stakeholder Engagement Act as a senior technical representative in meetings with clients, regulators, and partners. Liaise with external design houses, equipment vendors, contractors, and suppliers to optimise technical solutions and delivery outcomes. Manage feedback loops with clients to inform continuous improvement and foster strong commercial relationships. Does this sound like a role you have envisaged yourself in? What we're looking for: Proven senior experience in substation design leadership within the UK-Transmission & Distribution sector. Deep understanding of electrical plant engineering and Protection & Control systems for substation environments up to 400kV. Strong knowledge of UK/National Grid technical standards, grid codes, and regulatory frameworks. Experience with design tools and engineering software (e.g., AutoCAD, EPlan, ETAP/DIgSILENT, protection coordination tools). Qualifications MEng / BEng Degree in Electrical Engineering Chartered Engineer (CEng) with IET (or working towards it) advantageous. Previous experience interfacing with UK Transmission Operators (e.g., National Grid ESO) and DNOs Why Join Us? At Freedom, we believe in attracting and retaining the best talent by offering great benefits and career progression opportunities, including: Pension with up to 8% employer contribution Private Medical Insurance Personal Wellbeing and Volunteer Days Salary Sacrifice Car Scheme (Hybrid/Electric Vehicle) Flexible benefits (e.g., Dental Insurance, Gym Memberships, Tax-Free Bikes) Ongoing Training & Development Programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us : Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Head of Substation - Plant & P&C DesignLondon, Stowmarket, Leeds HybridPermanent - Full TimeCompetitive (DOE) + Car/ Car Allowance & Flexible Benefits As Head of Substation (Plant & P&C Design) you will lead the substation engineering function responsible for both electrical plant and Protection & Control (P&C) design across substations from distribution up to transmission voltages (typically 33kV-400kV). You will act as the technical authority and strategic lead for substation design, ensuring delivery of safe, compliant, high-quality engineering solutions that meet client requirements, regulatory standards, and industry best practice. You will shape technical strategy, develop design processes, manage multi-disciplinary teams, support business development, and engage with key external stakeholders including UK Transmission Operators (e.g., National Grid, SSEN), Distribution Network Operators, contractors, and clients. Some of the key deliverables in this role will include: Strategic Leadership Lead and evolve the substation design function (both Plant and P&C disciplines), defining technical standards, best practices, and long-term capability goals. Champion safety-by-design, quality assurance, and compliance with UK/EU legislation and industry standards (ENA, BS, IEC). Align design resources with business strategy, project pipeline, and client commitments. Technical Authority Oversee Primary (Plant) design , including specification, layout, and detailed engineering of switchgear, transformers, buswork, earthing, auxiliary supplies, and associated equipment. Direct Protection & Control design strategy, including protection philosophies, schemes, relay settings, interlocking, SCADA interfaces, logic, and communications systems. Approve design deliverables, ensuring technical integrity, constructability, and compliance with relevant utility technical requirements. Project Delivery & Governance Provide technical governance on major substation projects from concept through FEED, detailed design, construction support, and commissioning. Drive quality, consistency, and risk mitigation across design work packages and oversee design assurance processes. Engage in tender preparation, bid support, estimating, and scope definition to secure new work. People Leadership Build, coach, and mentor a high-performing team of engineers and technical specialists. Define career pathways, training plans, and performance objectives within the substation design function. Facilitate effective multidisciplinary collaboration with civil, structural, overhead line, cables, and project management teams. Client & Stakeholder Engagement Act as a senior technical representative in meetings with clients, regulators, and partners. Liaise with external design houses, equipment vendors, contractors, and suppliers to optimise technical solutions and delivery outcomes. Manage feedback loops with clients to inform continuous improvement and foster strong commercial relationships. Does this sound like a role you have envisaged yourself in? What we're looking for: Proven senior experience in substation design leadership within the UK-Transmission & Distribution sector. Deep understanding of electrical plant engineering and Protection & Control systems for substation environments up to 400kV. Strong knowledge of UK/National Grid technical standards, grid codes, and regulatory frameworks. Experience with design tools and engineering software (e.g., AutoCAD, EPlan, ETAP/DIgSILENT, protection coordination tools). Qualifications MEng / BEng Degree in Electrical Engineering Chartered Engineer (CEng) with IET (or working towards it) advantageous. Previous experience interfacing with UK Transmission Operators (e.g., National Grid ESO) and DNOs Why Join Us? At Freedom, we believe in attracting and retaining the best talent by offering great benefits and career progression opportunities, including: Pension with up to 8% employer contribution Private Medical Insurance Personal Wellbeing and Volunteer Days Salary Sacrifice Car Scheme (Hybrid/Electric Vehicle) Flexible benefits (e.g., Dental Insurance, Gym Memberships, Tax-Free Bikes) Ongoing Training & Development Programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us : Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Jan 27, 2026
Full time
Head of Substation - Plant & P&C DesignLondon, Stowmarket, Leeds HybridPermanent - Full TimeCompetitive (DOE) + Car/ Car Allowance & Flexible Benefits As Head of Substation (Plant & P&C Design) you will lead the substation engineering function responsible for both electrical plant and Protection & Control (P&C) design across substations from distribution up to transmission voltages (typically 33kV-400kV). You will act as the technical authority and strategic lead for substation design, ensuring delivery of safe, compliant, high-quality engineering solutions that meet client requirements, regulatory standards, and industry best practice. You will shape technical strategy, develop design processes, manage multi-disciplinary teams, support business development, and engage with key external stakeholders including UK Transmission Operators (e.g., National Grid, SSEN), Distribution Network Operators, contractors, and clients. Some of the key deliverables in this role will include: Strategic Leadership Lead and evolve the substation design function (both Plant and P&C disciplines), defining technical standards, best practices, and long-term capability goals. Champion safety-by-design, quality assurance, and compliance with UK/EU legislation and industry standards (ENA, BS, IEC). Align design resources with business strategy, project pipeline, and client commitments. Technical Authority Oversee Primary (Plant) design , including specification, layout, and detailed engineering of switchgear, transformers, buswork, earthing, auxiliary supplies, and associated equipment. Direct Protection & Control design strategy, including protection philosophies, schemes, relay settings, interlocking, SCADA interfaces, logic, and communications systems. Approve design deliverables, ensuring technical integrity, constructability, and compliance with relevant utility technical requirements. Project Delivery & Governance Provide technical governance on major substation projects from concept through FEED, detailed design, construction support, and commissioning. Drive quality, consistency, and risk mitigation across design work packages and oversee design assurance processes. Engage in tender preparation, bid support, estimating, and scope definition to secure new work. People Leadership Build, coach, and mentor a high-performing team of engineers and technical specialists. Define career pathways, training plans, and performance objectives within the substation design function. Facilitate effective multidisciplinary collaboration with civil, structural, overhead line, cables, and project management teams. Client & Stakeholder Engagement Act as a senior technical representative in meetings with clients, regulators, and partners. Liaise with external design houses, equipment vendors, contractors, and suppliers to optimise technical solutions and delivery outcomes. Manage feedback loops with clients to inform continuous improvement and foster strong commercial relationships. Does this sound like a role you have envisaged yourself in? What we're looking for: Proven senior experience in substation design leadership within the UK-Transmission & Distribution sector. Deep understanding of electrical plant engineering and Protection & Control systems for substation environments up to 400kV. Strong knowledge of UK/National Grid technical standards, grid codes, and regulatory frameworks. Experience with design tools and engineering software (e.g., AutoCAD, EPlan, ETAP/DIgSILENT, protection coordination tools). Qualifications MEng / BEng Degree in Electrical Engineering Chartered Engineer (CEng) with IET (or working towards it) advantageous. Previous experience interfacing with UK Transmission Operators (e.g., National Grid ESO) and DNOs Why Join Us? At Freedom, we believe in attracting and retaining the best talent by offering great benefits and career progression opportunities, including: Pension with up to 8% employer contribution Private Medical Insurance Personal Wellbeing and Volunteer Days Salary Sacrifice Car Scheme (Hybrid/Electric Vehicle) Flexible benefits (e.g., Dental Insurance, Gym Memberships, Tax-Free Bikes) Ongoing Training & Development Programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us : Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Director of Admissions and Recruitment Location: Brighton Salary: From £83,200 per annum At BIMM University, we're more than just an educational institution; we're a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, we offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Our commitment to excellence in creative arts education sets us apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the Role As Director of Admissions and Recruitment, you will lead the transformation of our student recruitment and admissions functions across the BIMM Group. This role is responsible for setting and delivering a clear, commercially grounded recruitment strategy that protects and grows market share across our core disciplines of Music, Performing Arts, Screen and Film, and Gaming. You will take overall responsibility for how we attract, convert and admit students, ensuring that strategy, systems, people and resources are aligned to deliver against institutional objectives. A key focus of the role will be embedding a robust, data-led sales approach and fully realising the benefits of our Salesforce CRM implementation. What You ll Do: Set and communicate a strategic vision for recruitment and admissions across the BIMM Group. Develop and deliver recruitment and admissions strategies that support the University s overall objectives and admissions policies. Lead the design and implementation of an end-to-end recruitment and admissions process, making full and effective use of Salesforce CRM. Establish strong data collection, analysis and reporting capabilities to monitor performance, track progress and inform decision-making, including delivery against September 2026 student recruitment targets. Build capability across recruitment and admissions teams through training, development and clear expectations, particularly in sales practice, CRM usage and data-driven working. Ensure resources are used efficiently and cost-effectively, including evaluating the return on investment of recruitment activities. Work closely with senior colleagues and stakeholders across the University to align recruitment activity with academic, operational and commercial priorities. What You ll Bring: A proven track record of improving sales performance against challenging targets. Experience of embedding a sales culture and strengthening team capability in a complex organisation. Strong commercial, strategic and leadership experience within a long sales cycle environment. The ability to build and communicate a shared vision, working effectively with internal and external stakeholders across a matrix structure. Demonstrable experience of leading geographically dispersed teams. A collaborative approach, with the ability to build effective partnerships across the organisation. A consistent commitment to the highest ethical standards in decision-making and practice. Why BIMM University We are a values-led organisation, meaning our core values underpin all that we do: Believe in Everyone, Challenge the Norm, Grow Together, Do The Right Thing, Own It. In addition to joining a committed and dedicated team, you will have access to: 25 days holiday per year (FTE) SMART pension A comprehensive benefits package We continually strive to create a culture of inclusivity so that we truly represent our diverse communities. We particularly welcome applications from people of colour who are underrepresented in our organisation. We are committed to promoting the safety and welfare of our students therefore, all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy. How To Apply Click apply and you will be redirected to our careers site to complete your application.
Jan 27, 2026
Full time
Director of Admissions and Recruitment Location: Brighton Salary: From £83,200 per annum At BIMM University, we're more than just an educational institution; we're a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, we offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Our commitment to excellence in creative arts education sets us apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the Role As Director of Admissions and Recruitment, you will lead the transformation of our student recruitment and admissions functions across the BIMM Group. This role is responsible for setting and delivering a clear, commercially grounded recruitment strategy that protects and grows market share across our core disciplines of Music, Performing Arts, Screen and Film, and Gaming. You will take overall responsibility for how we attract, convert and admit students, ensuring that strategy, systems, people and resources are aligned to deliver against institutional objectives. A key focus of the role will be embedding a robust, data-led sales approach and fully realising the benefits of our Salesforce CRM implementation. What You ll Do: Set and communicate a strategic vision for recruitment and admissions across the BIMM Group. Develop and deliver recruitment and admissions strategies that support the University s overall objectives and admissions policies. Lead the design and implementation of an end-to-end recruitment and admissions process, making full and effective use of Salesforce CRM. Establish strong data collection, analysis and reporting capabilities to monitor performance, track progress and inform decision-making, including delivery against September 2026 student recruitment targets. Build capability across recruitment and admissions teams through training, development and clear expectations, particularly in sales practice, CRM usage and data-driven working. Ensure resources are used efficiently and cost-effectively, including evaluating the return on investment of recruitment activities. Work closely with senior colleagues and stakeholders across the University to align recruitment activity with academic, operational and commercial priorities. What You ll Bring: A proven track record of improving sales performance against challenging targets. Experience of embedding a sales culture and strengthening team capability in a complex organisation. Strong commercial, strategic and leadership experience within a long sales cycle environment. The ability to build and communicate a shared vision, working effectively with internal and external stakeholders across a matrix structure. Demonstrable experience of leading geographically dispersed teams. A collaborative approach, with the ability to build effective partnerships across the organisation. A consistent commitment to the highest ethical standards in decision-making and practice. Why BIMM University We are a values-led organisation, meaning our core values underpin all that we do: Believe in Everyone, Challenge the Norm, Grow Together, Do The Right Thing, Own It. In addition to joining a committed and dedicated team, you will have access to: 25 days holiday per year (FTE) SMART pension A comprehensive benefits package We continually strive to create a culture of inclusivity so that we truly represent our diverse communities. We particularly welcome applications from people of colour who are underrepresented in our organisation. We are committed to promoting the safety and welfare of our students therefore, all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy. How To Apply Click apply and you will be redirected to our careers site to complete your application.
Why join Marshall Land Systems in this role: We're looking for a Senior Data & Business Intelligence Partner to play a key role in shaping and delivering our enterprise analytics capability. This is a hands-on technical position focused on building high-quality data pipelines, models, dashboards, and reports that power decision-making across the organisation - from executive leadership to operational and production teams. Working within an established enterprise data strategy and architecture, you'll translate complex business requirements into trusted, governed analytics solutions that enable a truly data-driven culture. If you enjoy working at the intersection of data, technology, and real-world business problems, this role will give you both impact and variety. This opportunity is a hybrid role requiring you to be onsite in Cambridge around 50-70% of the time. Your responsibilities in this role include: Data Development & Integration Design, build, and maintain data pipelines from a range of enterprise systems, including: , ERP systems, HRIS platforms, Manufacturing & Productions systems as well as Finance, Supply Chain and ad hoc data sources. Develop and maintain analytical data models optimised for performance and reporting Perform data validation, reconciliation, and quality checks to ensure reliable, trusted outputs Support ongoing optimisation and enhancement of the enterprise data warehouse Business Intelligence & Reporting Design, develop, and maintain Power BI dashboards and reports for, executive and senior leadership, functional managers & operational and production teams Build robust semantic models and DAX measures to support standardised KPIs and metrics Apply visual management and dashboard best practices to create intuitive, actionable insights Provide expert support, documentation, and user guidance on Power BI and analytics outputs Data Governance & Standards Apply established data governance, security, and data management standards in all work Support data quality initiatives, including definitions, metadata, and validation rules Collaborate closely with data owners and subject matter experts to ensure accurate interpretation of data Contribute to continuous improvement of analytics standards, templates, and best practices Business Analysis & Insight Develop a strong understanding of business processes and operational workflows Translate business questions into clear analytical solutions and insights Analyse data to identify trends, anomalies, and opportunities for performance improvement Provide evidence-based insights and recommendations, escalating strategic considerations where appropriate Deliver high-quality, reliable analytics solutions aligned to the enterprise data strategy Develop and maintain Power BI dashboards, reports, and data models used across the business Ensure data accuracy, consistency, and usability within the governed data environment Support enterprise-wide adoption of data-driven decision-making Contribute technical expertise to data architecture, governance, and continuous improvement initiatives Apply if you have most of the following: Proven hands on experience with Power BI including, data modelling, DAX development, performance optimisation and dashboard & report designs. Experience working in secure or regulated environments such as manufacturing, defence or similar industries. Solid experience working with SQL and relational databases Practical knowledge of data warehousing concepts (fact/dimension tables, star/snowflake schemas) Experience integrating data from ERP, HRIS, and operational systems Understanding of data governance, data quality, and master data principles Relevant certifications in Power BI, data analytics, or business intelligence are advantageous Demonstrated expertise in visual management and dashboard design A strong commitment to continuous learning and professional development The benefits we will offer you include: 27 days holiday increasing with service up to 30 days (option to buy /sell) Pension contributions up to 9% Private medical insurance Extensive flexible benefit program including Cycle to Work Life assurance at 4x basic salary Enhanced parental leave and pay Paid volunteering leave Access to industry leading wellbeing resources and tools Introduction to Marshall Land Systems Marshall Land Systems is a Canadian-owned global company with an unrivalled pedigree of British engineering excellence. From its origins in Cambridge, UK, through more than a century of innovation, pioneering advances from the nose of Concorde to the early Hydrogen fuel cell technology that ultimately powered the moon landings, Marshall engineers now continue to innovate specialist vehicles and infrastructure for NATO forces across the world. From bomb disposal vehicles to deployed shelters, from command and control to CT scanners on the battlefield, Marshall Land Systems protects people in critical situations with the very best in engineering. It employs 600 people with major facilities the UK, Canada, and the Netherlands.
Jan 26, 2026
Full time
Why join Marshall Land Systems in this role: We're looking for a Senior Data & Business Intelligence Partner to play a key role in shaping and delivering our enterprise analytics capability. This is a hands-on technical position focused on building high-quality data pipelines, models, dashboards, and reports that power decision-making across the organisation - from executive leadership to operational and production teams. Working within an established enterprise data strategy and architecture, you'll translate complex business requirements into trusted, governed analytics solutions that enable a truly data-driven culture. If you enjoy working at the intersection of data, technology, and real-world business problems, this role will give you both impact and variety. This opportunity is a hybrid role requiring you to be onsite in Cambridge around 50-70% of the time. Your responsibilities in this role include: Data Development & Integration Design, build, and maintain data pipelines from a range of enterprise systems, including: , ERP systems, HRIS platforms, Manufacturing & Productions systems as well as Finance, Supply Chain and ad hoc data sources. Develop and maintain analytical data models optimised for performance and reporting Perform data validation, reconciliation, and quality checks to ensure reliable, trusted outputs Support ongoing optimisation and enhancement of the enterprise data warehouse Business Intelligence & Reporting Design, develop, and maintain Power BI dashboards and reports for, executive and senior leadership, functional managers & operational and production teams Build robust semantic models and DAX measures to support standardised KPIs and metrics Apply visual management and dashboard best practices to create intuitive, actionable insights Provide expert support, documentation, and user guidance on Power BI and analytics outputs Data Governance & Standards Apply established data governance, security, and data management standards in all work Support data quality initiatives, including definitions, metadata, and validation rules Collaborate closely with data owners and subject matter experts to ensure accurate interpretation of data Contribute to continuous improvement of analytics standards, templates, and best practices Business Analysis & Insight Develop a strong understanding of business processes and operational workflows Translate business questions into clear analytical solutions and insights Analyse data to identify trends, anomalies, and opportunities for performance improvement Provide evidence-based insights and recommendations, escalating strategic considerations where appropriate Deliver high-quality, reliable analytics solutions aligned to the enterprise data strategy Develop and maintain Power BI dashboards, reports, and data models used across the business Ensure data accuracy, consistency, and usability within the governed data environment Support enterprise-wide adoption of data-driven decision-making Contribute technical expertise to data architecture, governance, and continuous improvement initiatives Apply if you have most of the following: Proven hands on experience with Power BI including, data modelling, DAX development, performance optimisation and dashboard & report designs. Experience working in secure or regulated environments such as manufacturing, defence or similar industries. Solid experience working with SQL and relational databases Practical knowledge of data warehousing concepts (fact/dimension tables, star/snowflake schemas) Experience integrating data from ERP, HRIS, and operational systems Understanding of data governance, data quality, and master data principles Relevant certifications in Power BI, data analytics, or business intelligence are advantageous Demonstrated expertise in visual management and dashboard design A strong commitment to continuous learning and professional development The benefits we will offer you include: 27 days holiday increasing with service up to 30 days (option to buy /sell) Pension contributions up to 9% Private medical insurance Extensive flexible benefit program including Cycle to Work Life assurance at 4x basic salary Enhanced parental leave and pay Paid volunteering leave Access to industry leading wellbeing resources and tools Introduction to Marshall Land Systems Marshall Land Systems is a Canadian-owned global company with an unrivalled pedigree of British engineering excellence. From its origins in Cambridge, UK, through more than a century of innovation, pioneering advances from the nose of Concorde to the early Hydrogen fuel cell technology that ultimately powered the moon landings, Marshall engineers now continue to innovate specialist vehicles and infrastructure for NATO forces across the world. From bomb disposal vehicles to deployed shelters, from command and control to CT scanners on the battlefield, Marshall Land Systems protects people in critical situations with the very best in engineering. It employs 600 people with major facilities the UK, Canada, and the Netherlands.
Internal Recruiter/Rec2Rec Manchester Hybrid working Up to £40,000 DOE + Commission Applications will only be considered from Candidates with experience of Rec2Rec or Agency side Internal Recruitment The Business Our client is a high-growth executive search and recruitment firm operating within the technology and cyber security space. With established offices in Manchester and Austin (US) and an upcoming London presence, they partner with innovative, venture-backed vendors and high-growth scale-ups across the US, EMEA, and APJ regions.As the business continues to scale globally, they are investing in their internal people function and are now seeking an Internal Recruiter to support the next phase of growth. The Opportunity This is a strategic, hands-on internal recruitment role with real ownership and influence. The successful hire will lead hiring across multiple offices, ensuring the business continues to attract high-calibre, values-aligned talent across sales, operations, leadership, and executive search functions.You'll be empowered to shape recruitment strategy, develop forward-looking talent pipelines, and deliver a best-in-class candidate experience, while working closely with senior stakeholders in a high-performance, culture-led environment. Key Responsibilities Own the end-to-end internal recruitment process across Sales, Operations, Leadership, and Executive Search Partner with senior leadership to align hiring plans with business objectives across Manchester, London, and Austin Design and deliver compelling, on-brand job descriptions to attract high-quality talent Proactively build and nurture talent pipelines in competitive markets Deliver a consistently excellent candidate experience from first contact through to onboarding Manage and continuously improve recruitment processes, tools, data, and reporting Act as a brand ambassador, representing the company's culture and values externally Collaborate closely with Marketing and Operations on employer branding and talent attraction initiatives About You 3+ years' experience in recruitment (in-house, agency, or embedded talent function) Strong attention to quality, with the ability to assess both skillset and long-term potential Confident communicator with strong stakeholder management skills Highly organised and comfortable managing multiple roles across different locations Solid understanding of modern recruitment best practices, including proactive sourcing Passionate about culture, people, and building teams sustainably Experience hiring in the US is advantageous but not essential Why This Role High-trust, high-performance environment with genuine autonomy Strong focus on culture, values, and long-term growth Hybrid and flexible working model International exposure and opportunity to support global expansion Manchester city-centre office with a growing, collaborative team Tick the boxes and want to know more? Apply with your CV, and if successfully shortlisted we will be in touch within 48 hours. Morgan Spencer - Your Career, Our Expertise We are proud to be one of London's leading Executive Secretarial & Business Services recruitment consultancies, connecting exceptional talent with outstanding opportunities. Equal Opportunities: Morgan Spencer is committed to equality, diversity, and inclusion. We welcome applications from all suitably qualified candidates regardless of background, identity, or circumstance. Confidentiality & GDPR: All applications are handled with the strictest confidentiality and processed in accordance with UK GDPR and data protection legislation. Your personal information will only be used for recruitment purposes and will never be shared without your consent. Morgan Spencer Limited, registered in England & Wales No:
Jan 24, 2026
Full time
Internal Recruiter/Rec2Rec Manchester Hybrid working Up to £40,000 DOE + Commission Applications will only be considered from Candidates with experience of Rec2Rec or Agency side Internal Recruitment The Business Our client is a high-growth executive search and recruitment firm operating within the technology and cyber security space. With established offices in Manchester and Austin (US) and an upcoming London presence, they partner with innovative, venture-backed vendors and high-growth scale-ups across the US, EMEA, and APJ regions.As the business continues to scale globally, they are investing in their internal people function and are now seeking an Internal Recruiter to support the next phase of growth. The Opportunity This is a strategic, hands-on internal recruitment role with real ownership and influence. The successful hire will lead hiring across multiple offices, ensuring the business continues to attract high-calibre, values-aligned talent across sales, operations, leadership, and executive search functions.You'll be empowered to shape recruitment strategy, develop forward-looking talent pipelines, and deliver a best-in-class candidate experience, while working closely with senior stakeholders in a high-performance, culture-led environment. Key Responsibilities Own the end-to-end internal recruitment process across Sales, Operations, Leadership, and Executive Search Partner with senior leadership to align hiring plans with business objectives across Manchester, London, and Austin Design and deliver compelling, on-brand job descriptions to attract high-quality talent Proactively build and nurture talent pipelines in competitive markets Deliver a consistently excellent candidate experience from first contact through to onboarding Manage and continuously improve recruitment processes, tools, data, and reporting Act as a brand ambassador, representing the company's culture and values externally Collaborate closely with Marketing and Operations on employer branding and talent attraction initiatives About You 3+ years' experience in recruitment (in-house, agency, or embedded talent function) Strong attention to quality, with the ability to assess both skillset and long-term potential Confident communicator with strong stakeholder management skills Highly organised and comfortable managing multiple roles across different locations Solid understanding of modern recruitment best practices, including proactive sourcing Passionate about culture, people, and building teams sustainably Experience hiring in the US is advantageous but not essential Why This Role High-trust, high-performance environment with genuine autonomy Strong focus on culture, values, and long-term growth Hybrid and flexible working model International exposure and opportunity to support global expansion Manchester city-centre office with a growing, collaborative team Tick the boxes and want to know more? Apply with your CV, and if successfully shortlisted we will be in touch within 48 hours. Morgan Spencer - Your Career, Our Expertise We are proud to be one of London's leading Executive Secretarial & Business Services recruitment consultancies, connecting exceptional talent with outstanding opportunities. Equal Opportunities: Morgan Spencer is committed to equality, diversity, and inclusion. We welcome applications from all suitably qualified candidates regardless of background, identity, or circumstance. Confidentiality & GDPR: All applications are handled with the strictest confidentiality and processed in accordance with UK GDPR and data protection legislation. Your personal information will only be used for recruitment purposes and will never be shared without your consent. Morgan Spencer Limited, registered in England & Wales No:
Location: Cardiff (3-4 days per week on-site) Industry: Digital Wealth / FinTech About the Company We're representing a fast-growing digital wealth platform that is reinventing how modern professionals build, manage, and grow their money. This company is on a mission to open up wealth-building tools traditionally reserved for private banks and ultra-high-net-worth clients. Their product suite spans savings, investments, lending, alternative assets, and soon, financial advice-all delivered through a modern, tech-led ecosystem. In just over a year, they've grown to over £125M in AUM, with a bold trajectory to scale beyond £1B in the next two years. They are still a relatively small team, but scaling quickly-meaning culture matters deeply: collaborative, ambitious, hands-on, and driven by building something truly industry-changing. This is the kind of environment where people roll up their sleeves, work smart, challenge norms, and build the infrastructure of a future category leader. The Role As Head of Compliance & MLRO, you will take ownership of the compliance function during a transformational phase in the company's growth. This is an ideal opportunity for someone who thrives in a scale-up, enjoys shaping processes from the ground up, and is excited to work across multiple product verticals. You will be the key figure ensuring the firm remains safe, ethical, and fully compliant as it expands its offerings and regulatory footprint. You will: Build, lead, and scale the compliance function as the organisation moves into a new phase of accelerated growth. Embed compliance across product, engineering, operations, and commercial teams, turning it into a company-wide discipline, not a silo. Design efficient, technology-enabled processes and controls, including spot checks, monitoring frameworks, and governance structures. Lead on key regulatory milestones, including variation of permissions and future enhancements to client money permissions. Partner with product teams to influence regulatory strategy, customer journeys, and product design. Support the development and rollout of an upcoming financial advice proposition. Own SMF16/17 responsibilities, with full support for someone stepping into these responsibilities for the first time, if you have the capability and appetite to grow. Why This Role Is Exciting High product variety: You'll work across savings, investing, lending, and alternative assets, ideal for someone who enjoys multi-discipline environments. Complexity & impact: Every new product and regulatory milestone will require your expertise, making this a genuinely impactful role. Scaling phase: This business is transitioning from start-up to scale-up, meaning you'll shape the compliance culture, frameworks, and long-term strategy. A true builder role: Perfect for someone who enjoys being hands-on, proactive, and involved in company-wide decision-making. A challenge worth taking: The ambition is big, the mission is meaningful, and the opportunity to influence is enormous. Who We're Looking For Essential Strong compliance experience within a regulated financial environment, ideally financial advice, wealth management, savings, investments, or broader retail finance. Proven track record in a fast-growth environment (fintech/scale-up preferred). Demonstrated ability to build or scale a compliance function Confident working across multiple product types and regulatory disciplines. Strong leadership and coaching skills, enabling teams rather than doing every task yourself. High integrity, personal accountability, and a passion for doing things the right way. Desirable Experience with SMF16/17 responsibilities (or readiness to step into them). Interest in fintech innovation, digital wealth platforms, or broader financial technology. Someone who thrives in ambiguity and enjoys variety in their day-to-day work. What's On Offer A genuine leadership opportunity at a high-growth fintech during a critical scaling phase. The chance to influence the future of retail wealth and shape an entire compliance culture. Salary of £90,000 - £100,000 + equity. Could be negotiable for the right person A collaborative, intelligent, forward-thinking team that values ambition, curiosity, and ownership
Jan 23, 2026
Full time
Location: Cardiff (3-4 days per week on-site) Industry: Digital Wealth / FinTech About the Company We're representing a fast-growing digital wealth platform that is reinventing how modern professionals build, manage, and grow their money. This company is on a mission to open up wealth-building tools traditionally reserved for private banks and ultra-high-net-worth clients. Their product suite spans savings, investments, lending, alternative assets, and soon, financial advice-all delivered through a modern, tech-led ecosystem. In just over a year, they've grown to over £125M in AUM, with a bold trajectory to scale beyond £1B in the next two years. They are still a relatively small team, but scaling quickly-meaning culture matters deeply: collaborative, ambitious, hands-on, and driven by building something truly industry-changing. This is the kind of environment where people roll up their sleeves, work smart, challenge norms, and build the infrastructure of a future category leader. The Role As Head of Compliance & MLRO, you will take ownership of the compliance function during a transformational phase in the company's growth. This is an ideal opportunity for someone who thrives in a scale-up, enjoys shaping processes from the ground up, and is excited to work across multiple product verticals. You will be the key figure ensuring the firm remains safe, ethical, and fully compliant as it expands its offerings and regulatory footprint. You will: Build, lead, and scale the compliance function as the organisation moves into a new phase of accelerated growth. Embed compliance across product, engineering, operations, and commercial teams, turning it into a company-wide discipline, not a silo. Design efficient, technology-enabled processes and controls, including spot checks, monitoring frameworks, and governance structures. Lead on key regulatory milestones, including variation of permissions and future enhancements to client money permissions. Partner with product teams to influence regulatory strategy, customer journeys, and product design. Support the development and rollout of an upcoming financial advice proposition. Own SMF16/17 responsibilities, with full support for someone stepping into these responsibilities for the first time, if you have the capability and appetite to grow. Why This Role Is Exciting High product variety: You'll work across savings, investing, lending, and alternative assets, ideal for someone who enjoys multi-discipline environments. Complexity & impact: Every new product and regulatory milestone will require your expertise, making this a genuinely impactful role. Scaling phase: This business is transitioning from start-up to scale-up, meaning you'll shape the compliance culture, frameworks, and long-term strategy. A true builder role: Perfect for someone who enjoys being hands-on, proactive, and involved in company-wide decision-making. A challenge worth taking: The ambition is big, the mission is meaningful, and the opportunity to influence is enormous. Who We're Looking For Essential Strong compliance experience within a regulated financial environment, ideally financial advice, wealth management, savings, investments, or broader retail finance. Proven track record in a fast-growth environment (fintech/scale-up preferred). Demonstrated ability to build or scale a compliance function Confident working across multiple product types and regulatory disciplines. Strong leadership and coaching skills, enabling teams rather than doing every task yourself. High integrity, personal accountability, and a passion for doing things the right way. Desirable Experience with SMF16/17 responsibilities (or readiness to step into them). Interest in fintech innovation, digital wealth platforms, or broader financial technology. Someone who thrives in ambiguity and enjoys variety in their day-to-day work. What's On Offer A genuine leadership opportunity at a high-growth fintech during a critical scaling phase. The chance to influence the future of retail wealth and shape an entire compliance culture. Salary of £90,000 - £100,000 + equity. Could be negotiable for the right person A collaborative, intelligent, forward-thinking team that values ambition, curiosity, and ownership
Compliance & Safety Manager Location: SM UK - Unit 6 Gelderd Park, 98 Gelderd Road, Leeds, LS12 6HJ Salary: Competitive, depending on experience Hours: 40 hours per week, Monday-Friday (08:30-17:00) Contract Type: Permanent, Full Time, Office Based Join a Leading Name in Vehicle Safety & Fleet Innovation Are you a detail-driven, proactive compliance professional who thrives in a fast-paced environment? Do you want to play a pivotal role in shaping the safety, quality, and compliance standards of one of the UK's leading vehicle safety and conversion specialists? Established in 2000, SM UK is a nationally recognised auto-electrical engineering and van conversion company, providing full turn-key vehicle solutions and industry-leading commercial safety systems. We partner with some of the country's largest fleets, delivering exceptional standards, reliable expertise, and a strong compliance-first culture. As we continue to grow, we are looking for a talented, ambitious Compliance & Safety Manager to lead our company-wide QHSE, compliance and H&S strategy, and further embed a culture where safety, quality, and continuous improvement sit at the heart of everything we do. This is a role with real influence, visibility and progression. The Opportunity Working closely with all departments across the business, you will champion our health & safety culture, strengthen our compliance frameworks, and ensure our standards not only meet but exceed regulatory expectations. You will lead the development, implementation and maintenance of all compliance, QHSE and audit processes, acting as the key guardian of operational integrity across SM UK. Key Responsibilities In this influential role, you will: Compliance & Standards Develop, implement, and maintain compliance policies aligned with regulations and industry best practice. Maintain ISO 9001 certification and SafeContractor, Avetta, Type Approval and customer/supplier partnership standards. Lead SM UK's journey to achieving ISO 14001 accreditation. Monitor regulatory changes, providing guidance and timely updates to the leadership team. Auditing & Improvement Conduct internal audits, reporting on compliance performance and identifying opportunities for improvement. Develop and manage QHSE policies, procedures, and continuous improvement initiatives. Complete supplier questionnaires and support compliance-related tender submissions. Health & Safety Leadership Champion a strong, positive health & safety culture across all areas of the business. Provide expert advice on H&S legislation, policies and safe working practices. Manage incident investigations and coordinate responses with internal and external stakeholders where necessary. Training & Culture Development Design and deliver training programmes, ensuring teams remain informed, capable, and compliant. Support behavioural change initiatives promoting best practice in quality, compliance, and safety. Reporting & Documentation Maintain accurate compliance records, audits, assessments, risk documentation and improvement plans. Ensure all compliance-related evidence is stored, managed and updated to external audit-ready standards. About You You will be a confident, organised and influential professional with the ability to engage teams, drive high standards, and shape how compliance and safety operate across the organisation. You will ideally bring: Experience in a regulated or technical environment (motor vehicle experience is an advantage but not essential). At least one year in a QHSE/Compliance function, with a proven track record of delivering strong outcomes. Recognised health & safety qualification. Knowledge of ISO 9001, ISO 14001, and H&S regulations and the ability to audit against these standards. Strong communication, planning, and organisational skills. Ability to influence, problem-solve, and embed solutions. A passion for quality and operational excellence. Ability to build effective working relationships across all levels. High levels of self-motivation and the ability to independently manage workload. If you're someone who is proactive, driven, and ready to take ownership of compliance and safety within a growing business, we want to hear from you. What We Offer We value our people - and our benefits reflect that: 31 days holiday (including bank holidays) Increasing with time served Private healthcare Company pension scheme Life assurance (3 basic salary) from day one Monthly Employee recognition scheme Birthday leave + gift voucher Annual company social events Full in-house and external product training Genuine opportunities for career development and progression Be Part of Our Growth Journey If you're looking to join a forward-thinking, expanding business where you can make a real impact, contribute to operational excellence, and build a successful long-term career, then SM UK is the place for you. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Jan 22, 2026
Full time
Compliance & Safety Manager Location: SM UK - Unit 6 Gelderd Park, 98 Gelderd Road, Leeds, LS12 6HJ Salary: Competitive, depending on experience Hours: 40 hours per week, Monday-Friday (08:30-17:00) Contract Type: Permanent, Full Time, Office Based Join a Leading Name in Vehicle Safety & Fleet Innovation Are you a detail-driven, proactive compliance professional who thrives in a fast-paced environment? Do you want to play a pivotal role in shaping the safety, quality, and compliance standards of one of the UK's leading vehicle safety and conversion specialists? Established in 2000, SM UK is a nationally recognised auto-electrical engineering and van conversion company, providing full turn-key vehicle solutions and industry-leading commercial safety systems. We partner with some of the country's largest fleets, delivering exceptional standards, reliable expertise, and a strong compliance-first culture. As we continue to grow, we are looking for a talented, ambitious Compliance & Safety Manager to lead our company-wide QHSE, compliance and H&S strategy, and further embed a culture where safety, quality, and continuous improvement sit at the heart of everything we do. This is a role with real influence, visibility and progression. The Opportunity Working closely with all departments across the business, you will champion our health & safety culture, strengthen our compliance frameworks, and ensure our standards not only meet but exceed regulatory expectations. You will lead the development, implementation and maintenance of all compliance, QHSE and audit processes, acting as the key guardian of operational integrity across SM UK. Key Responsibilities In this influential role, you will: Compliance & Standards Develop, implement, and maintain compliance policies aligned with regulations and industry best practice. Maintain ISO 9001 certification and SafeContractor, Avetta, Type Approval and customer/supplier partnership standards. Lead SM UK's journey to achieving ISO 14001 accreditation. Monitor regulatory changes, providing guidance and timely updates to the leadership team. Auditing & Improvement Conduct internal audits, reporting on compliance performance and identifying opportunities for improvement. Develop and manage QHSE policies, procedures, and continuous improvement initiatives. Complete supplier questionnaires and support compliance-related tender submissions. Health & Safety Leadership Champion a strong, positive health & safety culture across all areas of the business. Provide expert advice on H&S legislation, policies and safe working practices. Manage incident investigations and coordinate responses with internal and external stakeholders where necessary. Training & Culture Development Design and deliver training programmes, ensuring teams remain informed, capable, and compliant. Support behavioural change initiatives promoting best practice in quality, compliance, and safety. Reporting & Documentation Maintain accurate compliance records, audits, assessments, risk documentation and improvement plans. Ensure all compliance-related evidence is stored, managed and updated to external audit-ready standards. About You You will be a confident, organised and influential professional with the ability to engage teams, drive high standards, and shape how compliance and safety operate across the organisation. You will ideally bring: Experience in a regulated or technical environment (motor vehicle experience is an advantage but not essential). At least one year in a QHSE/Compliance function, with a proven track record of delivering strong outcomes. Recognised health & safety qualification. Knowledge of ISO 9001, ISO 14001, and H&S regulations and the ability to audit against these standards. Strong communication, planning, and organisational skills. Ability to influence, problem-solve, and embed solutions. A passion for quality and operational excellence. Ability to build effective working relationships across all levels. High levels of self-motivation and the ability to independently manage workload. If you're someone who is proactive, driven, and ready to take ownership of compliance and safety within a growing business, we want to hear from you. What We Offer We value our people - and our benefits reflect that: 31 days holiday (including bank holidays) Increasing with time served Private healthcare Company pension scheme Life assurance (3 basic salary) from day one Monthly Employee recognition scheme Birthday leave + gift voucher Annual company social events Full in-house and external product training Genuine opportunities for career development and progression Be Part of Our Growth Journey If you're looking to join a forward-thinking, expanding business where you can make a real impact, contribute to operational excellence, and build a successful long-term career, then SM UK is the place for you. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Jan 22, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Jan 22, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Jan 22, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Jan 22, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
