Project Delivery Officer

Project Delivery Officer

Salary: £42,535 - £45,238 (plus £1,000 ECU) per annum plus excellent benefits

Location: Walsall, West Midlands

Contract: Full Time, Permanent, 37 hours per week

Closing Date: 13th February 2026

Interview Date: To be confirmed

Ready to make a visible impact in your community and help drive forward an ambitious investment programme?

We're looking for a Project Delivery Officer to play a key role in the successful delivery of our planned investment, decarbonisation and net zero programmes, aligned to agreed targets, standards and customer outcomes.

Supporting the Project Manager and working as part of a collaborative delivery team, you'll work closely with colleagues and contractors to ensure projects are delivered in line with contractual requirements, provide value for money, and maintain a strong focus on customer experience.

You'll help ensure that our planned maintenance and major works programmes not only meet technical and contractual standards, but also support our wider sustainability, energy efficiency and net zero ambitions, delivering high-quality, compliant and customer-focused outcomes across our homes.

This role offers a fantastic opportunity to blend your technical knowledge and people skills while contributing to meaningful improvements in our communities.

Main job responsibilities:

• Support the Project Managers to ensure contractors are delivering our major works projects in line with contractual requirements
• Conduct daily site visits to track progress, snag works and ensure high standards of delivery.
• Take the lead on smaller projects, independently managing contractors, reporting on and challenging contractor performance when required.
• Collaborate in developing, designing, procuring and administering projects, owning and carrying out elements of these functions.
• Record and approve variations and ensure they are administered in accordance with the contractual conditions and costs are scrutinised to ensure they represent good value.
• Support the Customer Liaison Agent in keeping the customer fully informed of progress and issues relating to works in their home.
• Undertake a full stock condition survey of the home as part of the supervision and handover of the main works.
• To ensure that all relevant contract documentation is completed and accurately filed in accordance with procedures.
• Supporting the Project Manager with site inspections and to verify compliance with appropriate standards relating to asbestos, Building Safety, planned investment specifications, statutory approvals and compliance.
• Foster strong working relationships with contractors, consultants, and supply chain partners.

We're looking for someone who has:

• A construction or building related qualification at HNC level or qualified by substantial recent relevant experience.
• Experience of managing construction projects.
• Experience of working with and managing contractors.
• Experience working with customers.
• Excellent IT Skills, in particular the ability to use Microsoft Word and Excel
• Excellent written and verbal communication skills
• A thorough understanding of health and safety legislation

Desirable

• Experience supporting or delivering decarbonisation, retrofit or net zero-related projects.

What's in it for you?

In return, you will receive a competitive salary, 27 days annual leave (plus Christmas shut down), a defined benefit pension scheme, health cash plan, a range of shopping and leisure discounts.

We are output focused and flexible and believe in giving colleagues the right balance of autonomy and support to enable them to work to their full potential. Despite the high expectation for performance and delivery, we are committed to ensuring colleagues have a healthy work-life balance and able to work in agile ways which support them.

About us

At whg, we are dedicated to providing affordable homes across the Midlands and creating sustainable communities. We believe everyone has the right to a safe and secure home, which is the foundation for a successful life. Our values- Trustworthy, Respectful, Accountable, Collaborative and Excellent - guide our work and our commitment to creating an inclusive workplace where everyone can thrive.

We have been recognised as a top employer in the prestigious Sunday Times Best Places to Work 2025. The awards celebrate the top employers in the UK who are leading the way in employee pride, job satisfaction and wellbeing, as well as reward and recognition.

We are proud to be a Disability Confident Employer, committed to providing opportunities and support for all applicants, including those with disabilities.

Interested in joining our team? Visit our website and read Our 2030 Plan.

whg is committed to safeguarding and promoting the welfare of our customers and communities. Please note that for some roles, a Disclosure and Barring Service (DBS) check may be required as part of our pre-employment screening process.