Job Description
An established and growing specialist insurance business is seeking an experienced Project Delivery Manager to take full end-to-end ownership of project and product delivery across the organisation.
This is a ground-up role in an SME environment, ideal for someone who enjoys building structure, implementing delivery frameworks, and operating with a high degree of autonomy. The role will play a central part in delivering new insurance products and strategic initiatives, working closely with Underwriting and IT-based technical product teams, where the majority of the work is focused.
The Role
As Project Delivery Manager, you will be responsible for owning projects from initial concept through to implementation, ensuring delivery to agreed scope, timelines, and budgets. A core focus of the role is strong stakeholder management and clear, effective communication between Underwriting and IT, ensuring products are well-defined, understood, and successfully launched.
Key Responsibilities
- Full end-to-end ownership of project and product delivery
- Design, implement, and embed appropriate project delivery frameworks and governance
- Develop and maintain detailed project plans, roadmaps, milestones, and timelines
- Manage delivery across multiple concurrent initiatives, balancing priorities and dependencies
- Act as the central coordination point between Underwriting, IT, and the wider business
- Ensure strong day-to-day communication between technical and underwriting teams
- Manage project communications, reporting, and updates for senior leadership
- Maintain full project logs including risks, issues, actions, assumptions, and dependencies
- Identify delivery risks early and implement appropriate controls and mitigations
- Manage internal stakeholders and external delivery partners
- Support the successful launch of new insurance products and offerings
Experience
- Proven project or product delivery management experience within the insurance sector (or a very closely aligned insurance-led environment)
- Strong understanding of the underwriting process and how insurance products are designed, priced, and delivered
- Hands-on experience working with IT-based technical product teams, including systems change and product development
- Demonstrable experience delivering complex initiatives across underwriting and technology functions
- Excellent stakeholder management and communication skills
- A pragmatic, delivery-focused mindset with the confidence to operate autonomously
- Experience building project delivery frameworks and processes from scratch (rather than relying on established corporate models)
Stakeholder & Leadership Engagement
- Interface confidently with senior stakeholders and leadership
- Build strong working relationships across Underwriting, IT, Operations, and the wider business
- Provide clear and actionable updates on progress, milestones, risks, and dependencies
- Ensure communications are aligned, understood, and support effective decision-making
Other
- Over time, the role will expand into wider operational, data, and business-led projects, offering exposure to initiatives from initial concept through to full delivery and implementation.
- This role requires ownership, delivery focus, and the ability to build structure in an SME environment.
Hybrid working model (minimum two days per week on-site in the Midlands H - with increased presence during onboarding)
Salary circa £70,000 - £80,000, depending on experience + benefits (on application)
This organisation is unable to offer visa sponsorship now or in the future. All applicants must have full Right to Work in the UK.
