Corporate Claims Handler Stevenson Risk Solutions Belfast, Northern Ireland About Us Stevenson Risk Solutions is a dynamic and client-focused insurance broker and risk management firm based in Belfast. We provide tailored insurance and claims support to a diverse portfolio of corporate clients across multiple sectors. Our mission is to deliver expert advice, exceptional service, and robust support when our clients need us most. Job Purpose As a Corporate Claims Handler, you will be responsible for managing a portfolio of complex and high-value commercial claims. You will act as the key liaison between clients, insurers, loss adjusters, and legal representatives to ensure timely and fair resolution of claims, while maintaining the highest levels of customer service and compliance. Corporate Claims Handler - Key Responsibilities Manage and process claims across various commercial lines including property, liability, motor fleet, cyber, and professional indemnity. Act as the main point of contact for corporate clients throughout the life of a claim. Provide proactive claims advice and support, including guidance on policy cover, claim notification, and documentation. Liaise effectively with insurers, loss adjusters, solicitors, and third parties to ensure prompt and fair settlement. Monitor and report on claim progress, highlighting issues or delays and proposing appropriate solutions. Maintain accurate and up-to-date records in the claims management system. Prepare and present claims analysis reports to internal teams and clients. Identify trends or recurring issues and work with clients and account executives to mitigate future risks. Ensure all activities comply with FCA regulations and internal governance standards. Support the continuous improvement of the claims function through knowledge sharing and process enhancement. Corporate Claims Handler - Essential Skills & Experience Minimum 3 years' experience in a commercial or corporate insurance claims handling role, preferably within a broker or insurer environment. Strong knowledge of UK commercial insurance policies and claims processes. Excellent communication and interpersonal skills, with the ability to manage client relationships with professionalism and empathy. Strong negotiation and problem-solving skills. High level of attention to detail and organisational skills. Proficient in Microsoft Office and claims management systems. Corporate Claims Handler - Desirable Progress toward or completion of CII qualifications (e.g. Cert CII, Dip CII). Experience handling large or complex loss claims. Familiarity with the Northern Ireland insurance and legal market. Corporate Claims Handler - What We Offer Competitive salary commensurate with experience. Discretionary performance-based bonus. Support for professional development and qualifications. Positive and supportive team culture. Opportunities to work on high-profile and interesting claims.
Feb 01, 2026
Full time
Corporate Claims Handler Stevenson Risk Solutions Belfast, Northern Ireland About Us Stevenson Risk Solutions is a dynamic and client-focused insurance broker and risk management firm based in Belfast. We provide tailored insurance and claims support to a diverse portfolio of corporate clients across multiple sectors. Our mission is to deliver expert advice, exceptional service, and robust support when our clients need us most. Job Purpose As a Corporate Claims Handler, you will be responsible for managing a portfolio of complex and high-value commercial claims. You will act as the key liaison between clients, insurers, loss adjusters, and legal representatives to ensure timely and fair resolution of claims, while maintaining the highest levels of customer service and compliance. Corporate Claims Handler - Key Responsibilities Manage and process claims across various commercial lines including property, liability, motor fleet, cyber, and professional indemnity. Act as the main point of contact for corporate clients throughout the life of a claim. Provide proactive claims advice and support, including guidance on policy cover, claim notification, and documentation. Liaise effectively with insurers, loss adjusters, solicitors, and third parties to ensure prompt and fair settlement. Monitor and report on claim progress, highlighting issues or delays and proposing appropriate solutions. Maintain accurate and up-to-date records in the claims management system. Prepare and present claims analysis reports to internal teams and clients. Identify trends or recurring issues and work with clients and account executives to mitigate future risks. Ensure all activities comply with FCA regulations and internal governance standards. Support the continuous improvement of the claims function through knowledge sharing and process enhancement. Corporate Claims Handler - Essential Skills & Experience Minimum 3 years' experience in a commercial or corporate insurance claims handling role, preferably within a broker or insurer environment. Strong knowledge of UK commercial insurance policies and claims processes. Excellent communication and interpersonal skills, with the ability to manage client relationships with professionalism and empathy. Strong negotiation and problem-solving skills. High level of attention to detail and organisational skills. Proficient in Microsoft Office and claims management systems. Corporate Claims Handler - Desirable Progress toward or completion of CII qualifications (e.g. Cert CII, Dip CII). Experience handling large or complex loss claims. Familiarity with the Northern Ireland insurance and legal market. Corporate Claims Handler - What We Offer Competitive salary commensurate with experience. Discretionary performance-based bonus. Support for professional development and qualifications. Positive and supportive team culture. Opportunities to work on high-profile and interesting claims.
Motor Claims Handler What will my duties be? Pro-actively manage, fire, theft, and damage claims, for the entire claim journey on behalf of Motor Underwriters who insure a diverse portfolio of risks across the UK. Provide comprehensive advice on all claims, advising policyholders of the best course of action to achieve settlement. Manage claim cost, achieving economical settlement while ensuring the customer's experience is excellent throughout the lifecycle of their claim. Liaise between Insurers, policyholders, leaseholders, engineers, brokers, and solicitors providing updates where required. Provide an excellent level of customer service and empathy to customers. Negotiate and adjust on third-party claims. Obtain relevant documentation / media for the assessment of the claim. Ensure compliance with all regulatory requirements such as Treating Customers Fairly. Support the company's values and policies and work to the highest professional standards. What skills should I have? Working knowledge of motor claims handling including Credit Hire, Salvage, Indemnity, and Third-Party risk. A good working knowledge of Underwriters terms and conditions, against which to validate a claim and determine actions required to achieve early and cost-effective settlement. Excellent customer service skills to deliver a professional and compassionate service. A confident attitude and the ability to deliver information clearly and accurately both verbally and in writing. The ability to work independently to manage and complete your allocated workflow. Adaptability to change and the willingness to pro-actively look for ways to improve what we do. A positive outlook, able to both self-motivate and promote collaborative working within your team. Excellent levels of numeracy and literacy
Feb 01, 2026
Full time
Motor Claims Handler What will my duties be? Pro-actively manage, fire, theft, and damage claims, for the entire claim journey on behalf of Motor Underwriters who insure a diverse portfolio of risks across the UK. Provide comprehensive advice on all claims, advising policyholders of the best course of action to achieve settlement. Manage claim cost, achieving economical settlement while ensuring the customer's experience is excellent throughout the lifecycle of their claim. Liaise between Insurers, policyholders, leaseholders, engineers, brokers, and solicitors providing updates where required. Provide an excellent level of customer service and empathy to customers. Negotiate and adjust on third-party claims. Obtain relevant documentation / media for the assessment of the claim. Ensure compliance with all regulatory requirements such as Treating Customers Fairly. Support the company's values and policies and work to the highest professional standards. What skills should I have? Working knowledge of motor claims handling including Credit Hire, Salvage, Indemnity, and Third-Party risk. A good working knowledge of Underwriters terms and conditions, against which to validate a claim and determine actions required to achieve early and cost-effective settlement. Excellent customer service skills to deliver a professional and compassionate service. A confident attitude and the ability to deliver information clearly and accurately both verbally and in writing. The ability to work independently to manage and complete your allocated workflow. Adaptability to change and the willingness to pro-actively look for ways to improve what we do. A positive outlook, able to both self-motivate and promote collaborative working within your team. Excellent levels of numeracy and literacy
Bell & Co Professional Recruitment Ltd
Leeds, Yorkshire
Job Title: Commercial Claims Handler Salary: £35,000 to £40,000 DOE + Excellent Benefits / Hybrid Working Location: North Leeds About the Role: We are seeking an experienced Commercial Claims Handler to join the dynamic team of a leading insurance broker. This role offers the opportunity to manage a portfolio of complex commercial insurance claims, providing expert guidance and ensuring outstanding service. Key Responsibilities: Handle and manage a variety of commercial insurance claims from inception to settlement, including Property, Motor, Liabilities and PI Provide expert advice and support to clients and colleagues regarding claim matters Investigate and assess claims to determine liability and potential settlement Liaise with insurers, legal representatives, and other relevant parties to facilitate efficient claims resolution Mentor and support claims colleagues, contributing to the team's development Maintain accurate records and ensure compliance with internal policies and regulatory requirements Requirements: Proven experience in commercial claims handling within an insurance brokerage Strong understanding of commercial insurance products and claims processes Excellent communication, negotiation, and problem-solving skills Ability to manage multiple complex claims efficiently Professional qualifications (e.g., Cert CII) preferred but not essential Why this role: Work for a respected and growing insurance broker with a supportive team environment Part of a regional hub, supporting 7 northern based officed, which will give exposure to a broad range of clients and losses Opportunity to take ownership of challenging and rewarding claims work Competitive salary and benefits package Professional development and career progression opportunities, with a genuine route to Claims Executive or leadership on offer Apply Now: If you are a motivated and experienced commercial claims professional looking for your next challenge in Leeds, then please do get in touch to find out more
Feb 01, 2026
Full time
Job Title: Commercial Claims Handler Salary: £35,000 to £40,000 DOE + Excellent Benefits / Hybrid Working Location: North Leeds About the Role: We are seeking an experienced Commercial Claims Handler to join the dynamic team of a leading insurance broker. This role offers the opportunity to manage a portfolio of complex commercial insurance claims, providing expert guidance and ensuring outstanding service. Key Responsibilities: Handle and manage a variety of commercial insurance claims from inception to settlement, including Property, Motor, Liabilities and PI Provide expert advice and support to clients and colleagues regarding claim matters Investigate and assess claims to determine liability and potential settlement Liaise with insurers, legal representatives, and other relevant parties to facilitate efficient claims resolution Mentor and support claims colleagues, contributing to the team's development Maintain accurate records and ensure compliance with internal policies and regulatory requirements Requirements: Proven experience in commercial claims handling within an insurance brokerage Strong understanding of commercial insurance products and claims processes Excellent communication, negotiation, and problem-solving skills Ability to manage multiple complex claims efficiently Professional qualifications (e.g., Cert CII) preferred but not essential Why this role: Work for a respected and growing insurance broker with a supportive team environment Part of a regional hub, supporting 7 northern based officed, which will give exposure to a broad range of clients and losses Opportunity to take ownership of challenging and rewarding claims work Competitive salary and benefits package Professional development and career progression opportunities, with a genuine route to Claims Executive or leadership on offer Apply Now: If you are a motivated and experienced commercial claims professional looking for your next challenge in Leeds, then please do get in touch to find out more
Interventions Claims Handler (Hybrid on any shifts that start at 10.30/11/12) Birmingham Business Park B37 Monday - Friday between 8.30am - 8pm (37.5 hours a week) Up to £27k plus commission Southam Selections are working with an Accident Management company based in Birmingham Business Park. They are going through a lot of growth and are now looking for 2 x handlers to join their team. The role; Making outbound calls with the aim of successfully capturing third parties, to strive towards commercial goals. Mitigating the cost of your captures by establishing the needs of the third party and following our processes Supporting the after-capture process in handling claims and mitigating the claims spend. Ensuring all claims are processed with an eye for potential fraud, exaggeration, and indemnity. Reviewing claims processes and recommending changes. You will also be highlighting missed opportunities, leakage, and areas for improvement. Supporting technical intervention claims matters in respect of questions / escalated customer scenarios and calls/liability referrals etc. Supporting the team and continually helping them to develop their knowledge and skill set. Ensuring the claims are reserved correctly and keep our portfolio financially accurate with each touch of a claim. Experience needed Experience in working within FNOL / Motor Claims / Intervention teams Understanding of the customer claim journey from FNOL through to settlement A keen eye for detail and proven ability to mitigate third party costs. Confidence in knowledge of liability, fraud, and indemnity About you; You truly care about the third-party claims journey. Tenacious and determined to make successful captures. You enjoy problem solving and creating innovative solutions to complex problems. Able to work in a high growth environment and are highly adaptable to change. Selfless and willing to share learnings with your team.
Jan 31, 2026
Full time
Interventions Claims Handler (Hybrid on any shifts that start at 10.30/11/12) Birmingham Business Park B37 Monday - Friday between 8.30am - 8pm (37.5 hours a week) Up to £27k plus commission Southam Selections are working with an Accident Management company based in Birmingham Business Park. They are going through a lot of growth and are now looking for 2 x handlers to join their team. The role; Making outbound calls with the aim of successfully capturing third parties, to strive towards commercial goals. Mitigating the cost of your captures by establishing the needs of the third party and following our processes Supporting the after-capture process in handling claims and mitigating the claims spend. Ensuring all claims are processed with an eye for potential fraud, exaggeration, and indemnity. Reviewing claims processes and recommending changes. You will also be highlighting missed opportunities, leakage, and areas for improvement. Supporting technical intervention claims matters in respect of questions / escalated customer scenarios and calls/liability referrals etc. Supporting the team and continually helping them to develop their knowledge and skill set. Ensuring the claims are reserved correctly and keep our portfolio financially accurate with each touch of a claim. Experience needed Experience in working within FNOL / Motor Claims / Intervention teams Understanding of the customer claim journey from FNOL through to settlement A keen eye for detail and proven ability to mitigate third party costs. Confidence in knowledge of liability, fraud, and indemnity About you; You truly care about the third-party claims journey. Tenacious and determined to make successful captures. You enjoy problem solving and creating innovative solutions to complex problems. Able to work in a high growth environment and are highly adaptable to change. Selfless and willing to share learnings with your team.
Experienced Claims Handler - Credit Hire (Motor Insurance) Location: Bacup Pay Rate: Competitive, based on experience Hours: Monday to Friday, 8.30am-5.30pm and 1 Saturday a month 9am-12pm Start Date: ASAP Priority Recruitment are delighted to offer an exciting opportunity for an experienced Credit Hire Claims Handler to join a well-established, family-run company operating in the accident management and motor claims industry.This organisation provides replacement vehicles to individuals involved in non-fault accidents and manages the entire claims process from start to finish. Known for their professionalism and customer focus, they offer a supportive team environment with long-term growth opportunities. What's in it for you: Competitive salary based on experience Full-time, permanent position 20 days + bank holidays Supportive, tight-knit team culture About the Role: You will take responsibility for managing a caseload of motor insurance claims from initial notification through to completion. The ideal candidate will be confident handling multiple claims, liaising with external stakeholders, and delivering exceptional customer service. Key Responsibilities: Processing new claim notifications accurately and efficiently Advising clients on the claims process in a clear and supportive manner Managing all administrative tasks within your own caseload Liaising with bodyshops, solicitors, and third-party insurers Ensuring compliance with legal and regulatory standards The Ideal Candidate: Previous experience in credit hire or motor claims handling Strong communication and interpersonal skills Organised and able to manage time effectively Calm and professional under pressure A customer-first approach with strong attention to detail If you're an experienced Claims Handler looking for a rewarding new opportunity in a reputable and growing business, we'd love to hear from you. Apply now for immediate consideration!
Jan 31, 2026
Full time
Experienced Claims Handler - Credit Hire (Motor Insurance) Location: Bacup Pay Rate: Competitive, based on experience Hours: Monday to Friday, 8.30am-5.30pm and 1 Saturday a month 9am-12pm Start Date: ASAP Priority Recruitment are delighted to offer an exciting opportunity for an experienced Credit Hire Claims Handler to join a well-established, family-run company operating in the accident management and motor claims industry.This organisation provides replacement vehicles to individuals involved in non-fault accidents and manages the entire claims process from start to finish. Known for their professionalism and customer focus, they offer a supportive team environment with long-term growth opportunities. What's in it for you: Competitive salary based on experience Full-time, permanent position 20 days + bank holidays Supportive, tight-knit team culture About the Role: You will take responsibility for managing a caseload of motor insurance claims from initial notification through to completion. The ideal candidate will be confident handling multiple claims, liaising with external stakeholders, and delivering exceptional customer service. Key Responsibilities: Processing new claim notifications accurately and efficiently Advising clients on the claims process in a clear and supportive manner Managing all administrative tasks within your own caseload Liaising with bodyshops, solicitors, and third-party insurers Ensuring compliance with legal and regulatory standards The Ideal Candidate: Previous experience in credit hire or motor claims handling Strong communication and interpersonal skills Organised and able to manage time effectively Calm and professional under pressure A customer-first approach with strong attention to detail If you're an experienced Claims Handler looking for a rewarding new opportunity in a reputable and growing business, we'd love to hear from you. Apply now for immediate consideration!
Motor Claims Handler Millshaw, Leeds (On-site with 1 day WFH flexibility) £30,000 - £32,000 per annum Full-time Permanent About the Role Time Recruitment is collaborating with a leading insurance brokerage to recruit a skilled Motor Claims Handler who is keen to advance their career. If you are a claims professional with a meticulous eye for detail and a commitment to delivering exceptional service, this is a fantastic opportunity to join a vibrant team based in Leeds. Key Responsibilities Manage and own a varied caseload of motor claims , with occasional involvement in property and liability claims Ensure all claims are processed efficiently, consistently meeting SLAs and KPIs Maintain an organised diary system to monitor progress and deadlines Communicate effectively with clients, insurers and internal teams to resolve queries and provide updates Confidently handle complex claims with professionalism and accuracy Prepare detailed claims reports and management information (MI) Attend client meetings and deliver updates as required Keep skills up to date through ongoing CPD and proficient use of the Acturis system Person Specification Minimum 2 years' experience in claims handling Strong knowledge of motor claims ; experience in property and liability claims is advantageous Excellent communication and organisational skills Proficient in claims management systems and Microsoft Office Detail-focused and proactive in problem-solving GCSEs or equivalent qualifications What We Offer Competitive salary: £30,000 - £32,000 per annum Flexible working: 1 day WFH per week Casual dress code for a comfortable working environment ? Company pension scheme Complimentary on-site parking
Jan 30, 2026
Full time
Motor Claims Handler Millshaw, Leeds (On-site with 1 day WFH flexibility) £30,000 - £32,000 per annum Full-time Permanent About the Role Time Recruitment is collaborating with a leading insurance brokerage to recruit a skilled Motor Claims Handler who is keen to advance their career. If you are a claims professional with a meticulous eye for detail and a commitment to delivering exceptional service, this is a fantastic opportunity to join a vibrant team based in Leeds. Key Responsibilities Manage and own a varied caseload of motor claims , with occasional involvement in property and liability claims Ensure all claims are processed efficiently, consistently meeting SLAs and KPIs Maintain an organised diary system to monitor progress and deadlines Communicate effectively with clients, insurers and internal teams to resolve queries and provide updates Confidently handle complex claims with professionalism and accuracy Prepare detailed claims reports and management information (MI) Attend client meetings and deliver updates as required Keep skills up to date through ongoing CPD and proficient use of the Acturis system Person Specification Minimum 2 years' experience in claims handling Strong knowledge of motor claims ; experience in property and liability claims is advantageous Excellent communication and organisational skills Proficient in claims management systems and Microsoft Office Detail-focused and proactive in problem-solving GCSEs or equivalent qualifications What We Offer Competitive salary: £30,000 - £32,000 per annum Flexible working: 1 day WFH per week Casual dress code for a comfortable working environment ? Company pension scheme Complimentary on-site parking
Third Party Property Claims Handler 8:30am - 17:00pm Monday to Friday (office based) 25 Days Holiday + bank holidays Salary £28,000-£32,000 dependant on experience Manchester Do you have liability & disputes experience? Have you managed claims from cradle through to grave? MPJ Recruitment are currently representing a specialist insurance and underwriting company in the motor insurance industry. Our client act within the General Insurance & Broking sectors of the insurance claims process and their management boast over 50 years experience in the industry. This is a growing office based in Manchester with exciting growth plans, it's the perfect to join and establish yourself! Third Party Property Claims Handler Duties: The role will involve all aspects of Third-Party Vehicle Damage and Property Damage Claims. Effectively prioritise your own claims portfolio and team responsibilities. Liaise with different departments to establish liability, including your own investigations. To handle complex files such as Liability and High Value cases. Liaise with Solicitors, Insurers and accident management companies. Identify and refer fraudulent activity. Deliver a consistent and outstanding level of service to all parties involved. Third Party Property Claims Handler benefits: 33 days holiday Fully paid training Annual bonus Salary reviews Company pension Excellent career progression Company social events Superb working environment CLICK APPLY if you're interested in finding out more
Jan 30, 2026
Full time
Third Party Property Claims Handler 8:30am - 17:00pm Monday to Friday (office based) 25 Days Holiday + bank holidays Salary £28,000-£32,000 dependant on experience Manchester Do you have liability & disputes experience? Have you managed claims from cradle through to grave? MPJ Recruitment are currently representing a specialist insurance and underwriting company in the motor insurance industry. Our client act within the General Insurance & Broking sectors of the insurance claims process and their management boast over 50 years experience in the industry. This is a growing office based in Manchester with exciting growth plans, it's the perfect to join and establish yourself! Third Party Property Claims Handler Duties: The role will involve all aspects of Third-Party Vehicle Damage and Property Damage Claims. Effectively prioritise your own claims portfolio and team responsibilities. Liaise with different departments to establish liability, including your own investigations. To handle complex files such as Liability and High Value cases. Liaise with Solicitors, Insurers and accident management companies. Identify and refer fraudulent activity. Deliver a consistent and outstanding level of service to all parties involved. Third Party Property Claims Handler benefits: 33 days holiday Fully paid training Annual bonus Salary reviews Company pension Excellent career progression Company social events Superb working environment CLICK APPLY if you're interested in finding out more
Third Party Property Claims Handler 8:30am - 17:00pm Monday to Friday (office based) 25 Days Holiday + bank holidays Salary 28,000- 32,000 dependant on experience Manchester Do you have liability & disputes experience? Have you managed claims from cradle through to grave? MPJ Recruitment are currently representing a specialist insurance and underwriting company in the motor insurance industry. Our client act within the General Insurance & Broking sectors of the insurance claims process and their management boast over 50 years experience in the industry. This is a growing office based in Manchester with exciting growth plans, it's the perfect to join and establish yourself! Third Party Property Claims Handler Duties: The role will involve all aspects of Third-Party Vehicle Damage and Property Damage Claims. Effectively prioritise your own claims portfolio and team responsibilities. Liaise with different departments to establish liability, including your own investigations. To handle complex files such as Liability and High Value cases. Liaise with Solicitors, Insurers and accident management companies. Identify and refer fraudulent activity. Deliver a consistent and outstanding level of service to all parties involved. Third Party Property Claims Handler benefits: 33 days holiday Fully paid training Annual bonus Salary reviews Company pension Excellent career progression Company social events Superb working environment CLICK APPLY if you're interested in finding out more
Jan 29, 2026
Full time
Third Party Property Claims Handler 8:30am - 17:00pm Monday to Friday (office based) 25 Days Holiday + bank holidays Salary 28,000- 32,000 dependant on experience Manchester Do you have liability & disputes experience? Have you managed claims from cradle through to grave? MPJ Recruitment are currently representing a specialist insurance and underwriting company in the motor insurance industry. Our client act within the General Insurance & Broking sectors of the insurance claims process and their management boast over 50 years experience in the industry. This is a growing office based in Manchester with exciting growth plans, it's the perfect to join and establish yourself! Third Party Property Claims Handler Duties: The role will involve all aspects of Third-Party Vehicle Damage and Property Damage Claims. Effectively prioritise your own claims portfolio and team responsibilities. Liaise with different departments to establish liability, including your own investigations. To handle complex files such as Liability and High Value cases. Liaise with Solicitors, Insurers and accident management companies. Identify and refer fraudulent activity. Deliver a consistent and outstanding level of service to all parties involved. Third Party Property Claims Handler benefits: 33 days holiday Fully paid training Annual bonus Salary reviews Company pension Excellent career progression Company social events Superb working environment CLICK APPLY if you're interested in finding out more
Salary: 25,000 + annual bonus and benefits Work Level: 1 Shift: Mon - Fri (36 hours per week): shifts between 08:00 -17:00 (please note these shifts may revert to 08:00 -19:00 Monday to Friday and 08:00 -13:00 on Saturdays (1 in 3) at some point. At Tesco Insurance, our Claims team does more than handle claims - we help customers through some of life's most difficult and vulnerable moments. Whether it's a bump in the road, damage to a home, or a sudden emergency, every call is a chance to show we care and to do the right thing with empathy and expertise. We're recruiting for Claims Handlers to join our Third Party Assist team (Motor Insurance) . The Role: Proactively offering the benefits of using our network of repairers and hire providers to 'non fault' third parties. Using a variety of communication approaches to contact third parties to help them manage their predicament, building rapport and a positive relationship to help deliver the right outcome for the third party and our organisation. Negotiating effectively with third party stakeholders and suppliers to ensure a 'fair settlement' is achieved for both the third-party claimant and our organisation. Proactively managing the department priorities such as monitoring ongoing hire and repair. Identifying and reporting any concerns in relation to potential fraud or instances of identified fraud, act as appropriate. Negotiating effectively to control costs. We need you to have (min requirement) Ability to demonstrate excellent customer service skills; using persuasion and influence to deliver the right outcome. Demonstrable ability to show empathy when dealing with difficult situations, maintaining a professional and caring approach. Ability to take ownership for own decisions within the established authority limits and parameters. Ability to think creatively to identify and manufacture/develop solutions to meet customer and business needs Excellent verbal and written communication skills, including an ability to express complex information in straightforward terms where required. Showing good planning, prioritising and organisation skills. A positive attitude and a flexible & resilient approach to change and team working. What's in it for you? Prepare for your retirement with our colleague pension scheme. Virtual GP Service for you and your family 365 days a year. Performance related annual bonus. Indulge in a generous holiday allowance with a minimum of 7.2 weeks. Embrace the benefits of our Colleague Clubcard, enjoy a 10% discount that increase to 15% every payday Enhanced maternity leave pay, a shared parental leave policy, and a generous 8-week paid paternity leave. Ongoing learning opportunities and award-winning training, to help you achieve the job and career you want. Buy as you Earn and Save as you Earn share schemes.
Jan 28, 2026
Full time
Salary: 25,000 + annual bonus and benefits Work Level: 1 Shift: Mon - Fri (36 hours per week): shifts between 08:00 -17:00 (please note these shifts may revert to 08:00 -19:00 Monday to Friday and 08:00 -13:00 on Saturdays (1 in 3) at some point. At Tesco Insurance, our Claims team does more than handle claims - we help customers through some of life's most difficult and vulnerable moments. Whether it's a bump in the road, damage to a home, or a sudden emergency, every call is a chance to show we care and to do the right thing with empathy and expertise. We're recruiting for Claims Handlers to join our Third Party Assist team (Motor Insurance) . The Role: Proactively offering the benefits of using our network of repairers and hire providers to 'non fault' third parties. Using a variety of communication approaches to contact third parties to help them manage their predicament, building rapport and a positive relationship to help deliver the right outcome for the third party and our organisation. Negotiating effectively with third party stakeholders and suppliers to ensure a 'fair settlement' is achieved for both the third-party claimant and our organisation. Proactively managing the department priorities such as monitoring ongoing hire and repair. Identifying and reporting any concerns in relation to potential fraud or instances of identified fraud, act as appropriate. Negotiating effectively to control costs. We need you to have (min requirement) Ability to demonstrate excellent customer service skills; using persuasion and influence to deliver the right outcome. Demonstrable ability to show empathy when dealing with difficult situations, maintaining a professional and caring approach. Ability to take ownership for own decisions within the established authority limits and parameters. Ability to think creatively to identify and manufacture/develop solutions to meet customer and business needs Excellent verbal and written communication skills, including an ability to express complex information in straightforward terms where required. Showing good planning, prioritising and organisation skills. A positive attitude and a flexible & resilient approach to change and team working. What's in it for you? Prepare for your retirement with our colleague pension scheme. Virtual GP Service for you and your family 365 days a year. Performance related annual bonus. Indulge in a generous holiday allowance with a minimum of 7.2 weeks. Embrace the benefits of our Colleague Clubcard, enjoy a 10% discount that increase to 15% every payday Enhanced maternity leave pay, a shared parental leave policy, and a generous 8-week paid paternity leave. Ongoing learning opportunities and award-winning training, to help you achieve the job and career you want. Buy as you Earn and Save as you Earn share schemes.
Location : Leeds - Guiseley Head Office Salary : Competitive Salary & Benefits Hours : 35 Contract Type : PermanentJMG Group is a private equity-backed insurance business headquartered in Leeds, with a strong UK-wide presence. As a top 30 broker, we're rapidly growing through acquisitions, placing £350m+ Gross Written Premium annually. Our market reputation is built on customer excellence, driven by our people, systems, and processes.Our Claims team are predominantly based in our Guiseley Head Office, supporting our UK wide businesses with undertaking the case management of insurance claims made by our clients. We now have a fantastic opportunity for an entry level Claims Advisor and we are looking for someone who is highly organised, confident on the phone, and eager to learn. You'll play a vital role in supporting our clients through the claims process gathering information, liaising with insurers, and ensuring claims are handled efficiently and with care. Full training will be provided, along with clear pathways for career progression within a supportive and professional environment. The opportunity The role requires the provision of excellent customer service in line with FCA and Company guidelines. The Claims Handler will form part of a professional team which requires the appropriate behaviours to be displayed at all times to ensure the success of the Claims Function. This particular role will support our Motor Claims team. Key areas of responsibility include Responsibility for the administration of all classes of Motor claims, supporting a dedicated Claims Executive. Duties may include but are not limited to: taking first notification from a client, validating the claim against the policy coverage, liaising with insurers, loss adjusters and uninsured loss recovery companies, providing customers with advice on mitigating their loss and how their policy may react, informing clients on how their policy premiums may be affected by their claim and passing the full settlement to the client. Create a new claim file on the appropriate system upon notification. Identifying suspicious, complex or high value claims and logging these on the appropriate system for management awareness. Ensure all claims follow the policy conditions and consult with senior management or legal representation if necessary. Manage allocated claims accurately and at all times within the laid down service level agreements. Ensure all business activity fully complies with FCA regulation and company procedures as detailed in the Conduct Polices and Guides to Best Practice. Identify, log and handle any complaints in accordance with regulation, the Company's Conduct Policy and Guide to Best Practice. Demonstrate excellent organisational skills, paying attention to detail to ensure accuracy. Develop the ability to analyse information and manipulate data in order to create meaningful reports for analysis. Demonstrate exceptional customer service skills at all times. Able to handle all queries in a professional manner. What we're looking for To be successful in the role, you must have the following skills. Be a confident and articulate communicator. Good IT skills with the ability to write courteous and accurate correspondence. Keen interest in the insurance industry / financial services The ability to work to a high level of accuracy and detail. The ability to prioritise and follow processes effectively Exemplary customer service skills with the ability to build solid relationships with clients and insurers Any experience gained from working in either an insurance-based organisation, legal firm or property management company would be a distinct advantage. What we offer Competitive salary commensurate with level of experience Hybrid working pattern (3:2 Office/Home) following full training. Free parking Company Pension scheme Generous holiday entitlement, including birthday day off. Bupa Healthcare Cash Plan Life Assurance REF-
Jan 27, 2026
Full time
Location : Leeds - Guiseley Head Office Salary : Competitive Salary & Benefits Hours : 35 Contract Type : PermanentJMG Group is a private equity-backed insurance business headquartered in Leeds, with a strong UK-wide presence. As a top 30 broker, we're rapidly growing through acquisitions, placing £350m+ Gross Written Premium annually. Our market reputation is built on customer excellence, driven by our people, systems, and processes.Our Claims team are predominantly based in our Guiseley Head Office, supporting our UK wide businesses with undertaking the case management of insurance claims made by our clients. We now have a fantastic opportunity for an entry level Claims Advisor and we are looking for someone who is highly organised, confident on the phone, and eager to learn. You'll play a vital role in supporting our clients through the claims process gathering information, liaising with insurers, and ensuring claims are handled efficiently and with care. Full training will be provided, along with clear pathways for career progression within a supportive and professional environment. The opportunity The role requires the provision of excellent customer service in line with FCA and Company guidelines. The Claims Handler will form part of a professional team which requires the appropriate behaviours to be displayed at all times to ensure the success of the Claims Function. This particular role will support our Motor Claims team. Key areas of responsibility include Responsibility for the administration of all classes of Motor claims, supporting a dedicated Claims Executive. Duties may include but are not limited to: taking first notification from a client, validating the claim against the policy coverage, liaising with insurers, loss adjusters and uninsured loss recovery companies, providing customers with advice on mitigating their loss and how their policy may react, informing clients on how their policy premiums may be affected by their claim and passing the full settlement to the client. Create a new claim file on the appropriate system upon notification. Identifying suspicious, complex or high value claims and logging these on the appropriate system for management awareness. Ensure all claims follow the policy conditions and consult with senior management or legal representation if necessary. Manage allocated claims accurately and at all times within the laid down service level agreements. Ensure all business activity fully complies with FCA regulation and company procedures as detailed in the Conduct Polices and Guides to Best Practice. Identify, log and handle any complaints in accordance with regulation, the Company's Conduct Policy and Guide to Best Practice. Demonstrate excellent organisational skills, paying attention to detail to ensure accuracy. Develop the ability to analyse information and manipulate data in order to create meaningful reports for analysis. Demonstrate exceptional customer service skills at all times. Able to handle all queries in a professional manner. What we're looking for To be successful in the role, you must have the following skills. Be a confident and articulate communicator. Good IT skills with the ability to write courteous and accurate correspondence. Keen interest in the insurance industry / financial services The ability to work to a high level of accuracy and detail. The ability to prioritise and follow processes effectively Exemplary customer service skills with the ability to build solid relationships with clients and insurers Any experience gained from working in either an insurance-based organisation, legal firm or property management company would be a distinct advantage. What we offer Competitive salary commensurate with level of experience Hybrid working pattern (3:2 Office/Home) following full training. Free parking Company Pension scheme Generous holiday entitlement, including birthday day off. Bupa Healthcare Cash Plan Life Assurance REF-
We are currently recruiting for a growing Insurance Brokers, who are now recruiting for three more people to join them as personal lines brokers on their busy team in their Eastleigh office due to growth. They ae keen to hear from you if you have motor or household insurance experience, gained in sales/broking, customer service or claims. These roles will deal with both existing clients and new business. As a leading insurance provider for clients that have either standard home or motor insurance or non-standard car and home insurance needs, you will need to be confident dealing with high net worth individuals and those that have unusual and often more challenging insurance requirements. Typical clients own super cars including Ferrari s, McLaren and Porsche. They could own kit cars, modified vehicles, motorhomes or classic and vintage vehicles. On a daily basis you will be negotiating and sourcing insurance from the UK s leading insurance providers for clients that may have properties that have previously been flooded, high sum insureds, previous subsidence issues or UK or overseas holiday homes. Whatever your personal goals, you ll find a remarkable level of training and support in reaching them. It s more than just team spirit, with many people saying that the encouragement they get within this business, is like being part of a big family. So, what do you need to join this family? Well, a talent for sales is obviously important, but as you will be dealing with their customers, you also need solid customer services skills and the ability to engage with a wide range of people. In return, you can look forward to plenty of opportunities for career progression, plus a generous and highly competitive salary. Salary on offer is £25-40k depending on experience to start. Working week here is Monday to Friday 8:50am to 5:30pm, and 9am to 12 noon on Saturdays (1 in 4) If you would like to discuss this role in more detail, please contact Kieran at CKB Recruitment
Oct 06, 2025
Full time
We are currently recruiting for a growing Insurance Brokers, who are now recruiting for three more people to join them as personal lines brokers on their busy team in their Eastleigh office due to growth. They ae keen to hear from you if you have motor or household insurance experience, gained in sales/broking, customer service or claims. These roles will deal with both existing clients and new business. As a leading insurance provider for clients that have either standard home or motor insurance or non-standard car and home insurance needs, you will need to be confident dealing with high net worth individuals and those that have unusual and often more challenging insurance requirements. Typical clients own super cars including Ferrari s, McLaren and Porsche. They could own kit cars, modified vehicles, motorhomes or classic and vintage vehicles. On a daily basis you will be negotiating and sourcing insurance from the UK s leading insurance providers for clients that may have properties that have previously been flooded, high sum insureds, previous subsidence issues or UK or overseas holiday homes. Whatever your personal goals, you ll find a remarkable level of training and support in reaching them. It s more than just team spirit, with many people saying that the encouragement they get within this business, is like being part of a big family. So, what do you need to join this family? Well, a talent for sales is obviously important, but as you will be dealing with their customers, you also need solid customer services skills and the ability to engage with a wide range of people. In return, you can look forward to plenty of opportunities for career progression, plus a generous and highly competitive salary. Salary on offer is £25-40k depending on experience to start. Working week here is Monday to Friday 8:50am to 5:30pm, and 9am to 12 noon on Saturdays (1 in 4) If you would like to discuss this role in more detail, please contact Kieran at CKB Recruitment
We are currently recruiting for a growing Insurance Brokers, who are now recruiting for three more people to join them as personal lines brokers on their busy team in their Eastleigh office due to growth. They ae keen to hear from you if you have motor or household insurance experience, gained in sales/broking, customer service or claims. These roles will deal with both existing clients and new business. As a leading insurance provider for clients that have either standard home or motor insurance or non-standard car and home insurance needs, you will need to be confident dealing with high net worth individuals and those that have unusual and often more challenging insurance requirements. Typical clients own super cars including Ferrari s, McLaren and Porsche. They could own kit cars, modified vehicles, motorhomes or classic and vintage vehicles. On a daily basis you will be negotiating and sourcing insurance from the UK s leading insurance providers for clients that may have properties that have previously been flooded, high sum insureds, previous subsidence issues or UK or overseas holiday homes. Whatever your personal goals, you ll find a remarkable level of training and support in reaching them. It s more than just team spirit, with many people saying that the encouragement they get within this business, is like being part of a big family. So, what do you need to join this family? Well, a talent for sales is obviously important, but as you will be dealing with their customers, you also need solid customer services skills and the ability to engage with a wide range of people. In return, you can look forward to plenty of opportunities for career progression, plus a generous and highly competitive salary. Salary on offer is £25-40k depending on experience to start. Working week here is Monday to Friday 8:50am to 5:30pm, and 9am to 12 noon on Saturdays (1 in 4) If you would like to discuss this role in more detail, please contact Kieran at CKB Recruitment
Sep 23, 2025
Full time
We are currently recruiting for a growing Insurance Brokers, who are now recruiting for three more people to join them as personal lines brokers on their busy team in their Eastleigh office due to growth. They ae keen to hear from you if you have motor or household insurance experience, gained in sales/broking, customer service or claims. These roles will deal with both existing clients and new business. As a leading insurance provider for clients that have either standard home or motor insurance or non-standard car and home insurance needs, you will need to be confident dealing with high net worth individuals and those that have unusual and often more challenging insurance requirements. Typical clients own super cars including Ferrari s, McLaren and Porsche. They could own kit cars, modified vehicles, motorhomes or classic and vintage vehicles. On a daily basis you will be negotiating and sourcing insurance from the UK s leading insurance providers for clients that may have properties that have previously been flooded, high sum insureds, previous subsidence issues or UK or overseas holiday homes. Whatever your personal goals, you ll find a remarkable level of training and support in reaching them. It s more than just team spirit, with many people saying that the encouragement they get within this business, is like being part of a big family. So, what do you need to join this family? Well, a talent for sales is obviously important, but as you will be dealing with their customers, you also need solid customer services skills and the ability to engage with a wide range of people. In return, you can look forward to plenty of opportunities for career progression, plus a generous and highly competitive salary. Salary on offer is £25-40k depending on experience to start. Working week here is Monday to Friday 8:50am to 5:30pm, and 9am to 12 noon on Saturdays (1 in 4) If you would like to discuss this role in more detail, please contact Kieran at CKB Recruitment
