Job Description
Are you an experienced Loss Adjuster with a passion for delivering exceptional service on complex and high-value claims? We're representing a leading UK-based firm seeking a skilled professional to join their specialist team handling High Net Worth (HNW), Major Loss, and other complex property claims, including subsidence and escape of oil.
You'll be responsible for managing a diverse portfolio of HNW and complex losses, ensuring all claims are handled with precision, empathy, and efficiency. This is a key role requiring technical expertise, strong client relationship skills, and the ability to deliver outstanding service in a demanding environment.
- Manage HNW and major loss claims from instruction through to settlement, ensuring all company and client service standards are met.
- Maintain and exceed key performance indicators.
- Produce accurate, high-quality reports and personalised correspondence.
- Build and maintain strong relationships with clients, brokers, and other stakeholders.
- Work collaboratively with colleagues to deliver best-in-class outcomes.
- Participate in a shared on-call rota (1 week in 3) to support out-of-hours client requirements.
- Proven experience handling HNW, complex property, or major loss claims.
- Progress towards (or completion of) ACILA, FCILA, or equivalent professional qualification preferred.
- Strong interpersonal and communication skills.
- Ability to manage demanding workloads and changing priorities with professionalism.
- Detail-oriented, dependable, and committed to achieving the highest technical standards.
- Experience within an FCA-regulated or client-driven environment advantageous.
This is a fantastic opportunity to join a highly respected adjusting team with an excellent reputation in the market. You'll benefit from a collaborative working environment, opportunities for professional development, and exposure to a wide range of technically challenging claims.
