Crematorium Assistant

Crematorium Assistant Are you looking for a meaningful, uniquely varied role where you can make a genuine difference to families every day

Seven Hills Crematorium are seeking a Crematorium Assistant to join them in a full-time, permanent role based in Nacton, just east of Ipswich, Suffolk.

Fantastic Company Benefits Include:

• Competitive Salary: £25,000 - £30,000 per annum (dependent on experience), plus participation in the staff bonus scheme and overtime opportunities when required
• Holiday: 20 days per year plus statutory bank holidays, increasing with length of service
• Pension Scheme
• Additional: Full training provided, including future Cremation Technician training

About the role:

As a Crematorium Assistant, you will support the day-to-day running of the crematorium, working closely with the Manager and team as a key all-rounder. The role combines office duties, including paperwork, enquiries, and memorial support, with hands-on tasks such as Chapel Attendant duties, light grounds upkeep, and acting as a bearer. Full training will be provided, including future development as a Cremation Technician. Working hours for this role are varied across the week, generally 9am 5pm in the office 2/3 days a week and 8am 4pm in other areas.

Please apply with an up-to-date CV and a covering letter / supporting statement outlining your suitability for the role, as personality is considered an important factor for this position.

Main Duties and Responsibilities:

• Processing funeral and cremation paperwork with accuracy and attention to detail
• Providing a comprehensive, sympathetic and respectful service to bereaved families
• Acting as Chapel Attendant during funeral services and assisting with service preparation
• Operating the Obitus system
• Supporting grounds staff with memorialisation and general maintenance
• Ensuring all cremations are carried out to a high and ethical standard
• Maintaining cleanliness and presentation across all areas of the site
• Seeking opportunities to enhance the visitor experience

About you:

As a Crematorium Assistant, you will be a compassionate, professional individual who is comfortable working with grieving families and able to adapt to a varied role. You will have excellent communication and organisational skills, a hands-on approach, and the ability to work as part of a small team.

Experience of office work and/or grounds maintenance would be beneficial, though not essential, as full training will be provided. Basic IT skills, including Microsoft Office, are desirable. You must also be physically able to act as a pallbearer when required.

About Us:

Situated in a peaceful woodland setting on the outskirts of Ipswich, Seven Hills Crematorium is an independent, premier crematorium in Suffolk. We are committed to providing first-class, dignified and compassionate services to families saying goodbye to their loved ones, and our reputation reflects the care and respect we show at every stage.

If you have the relevant skills and experience for the Crematorium Assistant role and would like to be considered, please apply by forwarding an up-to-date CV with a covering letter / supporting statement as part of your CV as to why feel right for this role as soon as possible. We look forward to hearing from you.

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