Purpose of the Role
Assist the Operations Director in the execution and delivery of all services pertaining to the operational management of the property. Provide full secretarial, clerical and administrative support to the Property Management Team. Contribute to the safety and wellbeing of all users of the building/ estate.
This is a client and customer facing role taking responsibility for delivering site-based property management services to several buildings on the architectural acclaimed Notting Hill Campus located in West London and other properties offsite.
Key Responsibilities
Main Duties
- Support the Operations Director in advancing good client relations with appropriate occupier representatives; propagate open communication and flow of information on building issues.
- With assistance from the Operations Director ensure and update records of compliance with all operational processes and procedures.
- Assist the Operations Director in procuring quoted costs and other appropriate information to facilitate production and subsequent management of the building service charge budget.
- Support the Operations Director in ensuring that health & safety, emergency procedures, and safe working practices are enforced and conform to current legislation. In the absence of the Property Manager to take control of any emergency situations and execute evacuation plans.
- Support the Operations Director in undertaking regular physical inspections of completed works and service contracts and of all areas of the premises in their entirety.
- Support the Operations Director with all aspects of routine correspondence and lead on administrative duties to support the efficient running of the building management office.
- Assist the Operations Director in ensuring that the production of service specifications, contracts and associated documentation properly represent the service requirement of the premises and are presented and executed in accordance with company guidelines.
- Assist with the tracking and processing of service invoices and the production of management accounts. Raise Purchase orders
- Arrange with the appointed contractor the design and implementation of landscaping/decorative planting over the Christmas period.
- Carry out monthly inspections of the properties on campus
- Take ownership of the Savills and Client's vision and values ensuring that they are fully integrated into all of the building's services.
- Monitor/save the monthly utility apportionment received by NUS, ensuring all meters are within consumption range.
- Update the monthly utility readings and share with NUS/Savills management team.
- Other duties as directed.
The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation.
Skills, Knowledge and Experience
Knowledge of Microsoft word, excel, PowerPoint
Good understanding of CAFM system i.e. DataStation, Vanity
Understanding of purchase order raising and coding
Competent with Savills IT Systems (Vantify, Proactis, DataStation etc) beneficial
Working Hours - 8:30am - 5pm (40hrs)
Salary - £37500
Please see our Benefits Booklet for more information.