Our client is currently seeking a Server and Networks Engineer specialising in Cyber Security Infrastructure to join their network team. This role is primarily focused on the support, maintenance, and operational stability of our Cyber business's infrastructure. The ideal candidate will have deep hands-on experience with designing, implementing and maintaining secure network environments and technologies, to acknowledged security standards. This is a hybrid based role with the need to be in the office in Birmingham 2 days per week. Key Responsibilities for the Server and Networks Engineer(Cyber Security Infrastructure) Provide 3rd line support for enterprise network issues, ensuring minimal downtime and high availability. Maintain and optimize network infrastructure, including Cisco, Meraki, FortiNet technologies. Administer and troubleshoot Palo Alto firewalls and Panorama. Administer and troubleshoot Zscaler ZIA/ZPA for secure internet and remote access. Support cloud network environments with a focus on Microsoft Azure, including VNets, ExpressRoute, VPNs, and security groups. Manage and support Cisco Meraki wireless, switching, and security appliances. Work closely with 1st/2nd line teams to escalate and resolve network incidents. Key Experience for the Server and Networks Engineer (Cyber Security Infrastructure) Proven experience in a 3rd line network support role within a medium to large enterprise. Strong knowledge of Cisco routing and switching, including hands-on work with Catalyst 9000 series, ASA, and Firepower. Solid experience supporting Palo Alto firewalls in a production environment. Solid Experience of Meraki & Fortinet Please apply as directed!
Jan 31, 2026
Full time
Our client is currently seeking a Server and Networks Engineer specialising in Cyber Security Infrastructure to join their network team. This role is primarily focused on the support, maintenance, and operational stability of our Cyber business's infrastructure. The ideal candidate will have deep hands-on experience with designing, implementing and maintaining secure network environments and technologies, to acknowledged security standards. This is a hybrid based role with the need to be in the office in Birmingham 2 days per week. Key Responsibilities for the Server and Networks Engineer(Cyber Security Infrastructure) Provide 3rd line support for enterprise network issues, ensuring minimal downtime and high availability. Maintain and optimize network infrastructure, including Cisco, Meraki, FortiNet technologies. Administer and troubleshoot Palo Alto firewalls and Panorama. Administer and troubleshoot Zscaler ZIA/ZPA for secure internet and remote access. Support cloud network environments with a focus on Microsoft Azure, including VNets, ExpressRoute, VPNs, and security groups. Manage and support Cisco Meraki wireless, switching, and security appliances. Work closely with 1st/2nd line teams to escalate and resolve network incidents. Key Experience for the Server and Networks Engineer (Cyber Security Infrastructure) Proven experience in a 3rd line network support role within a medium to large enterprise. Strong knowledge of Cisco routing and switching, including hands-on work with Catalyst 9000 series, ASA, and Firepower. Solid experience supporting Palo Alto firewalls in a production environment. Solid Experience of Meraki & Fortinet Please apply as directed!
Join the Littlefish Team! Salary: Up to £26,525 Location: Sheffield (Hybrid) Must be eligible for SC Clearance (UK resident for the last 5 years) At Littlefish, we seek individuals who can make a real impact and become giant slayers. As the world evolves, we look for people who embrace change with optimism and excitement. We value passionate, high-performing individuals who thrive on thinking outside the box. Our current employees are the giant slayers who have shaped Littlefish into what it is today. You will be the future team members who continue to drive our growth with your passion, skills, and experience. If this sounds like you and you're excited about working with creative, passionate, energetic, and friendly people, we would love to hear from you. Role Overview: As an IT Service Desk Engineer, you'll be the friendly, knowledgeable voice our customers rely on when something's not working. You'll learn a huge amount on the job while supporting a wide variety of technologies and real-world problems. You'll also be joining an incredible team - a supportive, energetic group of people who collaborate, celebrate wins together, and make Littlefish a genuinely great place to work Responsibilities: Handle and resolve desktop, laptop, printer, application issues, and basic network and server troubleshooting. Communicate effectively with clients and manage technical queries in line with Littlefish standards and customer-specific SLAs. Resolve 1st and 2nd line technical issues via telephone, email, or live chat in a friendly and professional manner. Prioritise, progress, and monitor IT incidents and requests to ensure resolution within agreed timescales. Work on specific IT projects for customers as directed by the Service Management team. Undertake any other responsibilities at the line manager's discretion. What We Offer: Boost your earnings by £4,500 through our exclusive training programme, the Littlefish Academy. Earn a referral bonus of £1,000 when you successfully refer a friend. Enjoy 25 days of annual leave plus public/bank holidays. Access a healthcare cash plan with online GP appointments, 24/7 counsellors, and cashback for general healthcare (dental, optical, physio, etc.). Dress casually with our relaxed dress policy. Benefit from our company pension scheme . Relax in our breakout facilities . Participate in company social events . Take advantage of our annual leave purchase scheme . And much more! Life at Littlefish Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see Littlefish grow. I am High Performing - I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. I am Passionate - We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one another. I Have a Can-Do Attitude - I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done! So, if you feel like you can make a tangible difference, apply today, and join us on this journey. Here at Littlefish, we aim to be somewhere everyone can be themselves. We are committed to encouraging a diverse and inclusive community where everyone irrespective of who they are, or their background, can feel equal and supported. We encourage applications from people of all backgrounds. Please get in touch if you are concerned about any difficulties you may face during your recruitment process, so we adjust accordingly. Part of our application process includes a set of ED&I (Equality, diversity and inclusion) questions. Please note, that each question has an option to select a prefer not to say').
Jan 31, 2026
Full time
Join the Littlefish Team! Salary: Up to £26,525 Location: Sheffield (Hybrid) Must be eligible for SC Clearance (UK resident for the last 5 years) At Littlefish, we seek individuals who can make a real impact and become giant slayers. As the world evolves, we look for people who embrace change with optimism and excitement. We value passionate, high-performing individuals who thrive on thinking outside the box. Our current employees are the giant slayers who have shaped Littlefish into what it is today. You will be the future team members who continue to drive our growth with your passion, skills, and experience. If this sounds like you and you're excited about working with creative, passionate, energetic, and friendly people, we would love to hear from you. Role Overview: As an IT Service Desk Engineer, you'll be the friendly, knowledgeable voice our customers rely on when something's not working. You'll learn a huge amount on the job while supporting a wide variety of technologies and real-world problems. You'll also be joining an incredible team - a supportive, energetic group of people who collaborate, celebrate wins together, and make Littlefish a genuinely great place to work Responsibilities: Handle and resolve desktop, laptop, printer, application issues, and basic network and server troubleshooting. Communicate effectively with clients and manage technical queries in line with Littlefish standards and customer-specific SLAs. Resolve 1st and 2nd line technical issues via telephone, email, or live chat in a friendly and professional manner. Prioritise, progress, and monitor IT incidents and requests to ensure resolution within agreed timescales. Work on specific IT projects for customers as directed by the Service Management team. Undertake any other responsibilities at the line manager's discretion. What We Offer: Boost your earnings by £4,500 through our exclusive training programme, the Littlefish Academy. Earn a referral bonus of £1,000 when you successfully refer a friend. Enjoy 25 days of annual leave plus public/bank holidays. Access a healthcare cash plan with online GP appointments, 24/7 counsellors, and cashback for general healthcare (dental, optical, physio, etc.). Dress casually with our relaxed dress policy. Benefit from our company pension scheme . Relax in our breakout facilities . Participate in company social events . Take advantage of our annual leave purchase scheme . And much more! Life at Littlefish Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see Littlefish grow. I am High Performing - I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. I am Passionate - We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one another. I Have a Can-Do Attitude - I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done! So, if you feel like you can make a tangible difference, apply today, and join us on this journey. Here at Littlefish, we aim to be somewhere everyone can be themselves. We are committed to encouraging a diverse and inclusive community where everyone irrespective of who they are, or their background, can feel equal and supported. We encourage applications from people of all backgrounds. Please get in touch if you are concerned about any difficulties you may face during your recruitment process, so we adjust accordingly. Part of our application process includes a set of ED&I (Equality, diversity and inclusion) questions. Please note, that each question has an option to select a prefer not to say').
Join the Littlefish Team! Salary: Up to £26,525 Location: Nottingham (Hybrid) Must be eligible for SC Clearance (UK resident for the last 5 years) At Littlefish, we seek individuals who can make a real impact and become giant slayers. As the world evolves, we look for people who embrace change with optimism and excitement. We value passionate, high-performing individuals who thrive on thinking outside the box. Our current employees are the giant slayers who have shaped Littlefish into what it is today. You will be the future team members who continue to drive our growth with your passion, skills, and experience. If this sounds like you and you're excited about working with creative, passionate, energetic, and friendly people, we would love to hear from you. Role Overview: As an IT Service Desk Engineer, you'll be the friendly, knowledgeable voice our customers rely on when something's not working. You'll learn a huge amount on the job while supporting a wide variety of technologies and real-world problems. You'll also be joining an incredible team - a supportive, energetic group of people who collaborate, celebrate wins together, and make Littlefish a genuinely great place to work Responsibilities: Handle and resolve desktop, laptop, printer, application issues, and basic network and server troubleshooting. Communicate effectively with clients and manage technical queries in line with Littlefish standards and customer-specific SLAs. Resolve 1st and 2nd line technical issues via telephone, email, or live chat in a friendly and professional manner. Prioritise, progress, and monitor IT incidents and requests to ensure resolution within agreed timescales. Work on specific IT projects for customers as directed by the Service Management team. Undertake any other responsibilities at the line manager's discretion. What We Offer: Boost your earnings by £4,500 through our exclusive training programme, the Littlefish Academy. Earn a referral bonus of £1,000 when you successfully refer a friend. Enjoy 25 days of annual leave plus public/bank holidays. Access a healthcare cash plan with online GP appointments, 24/7 counsellors, and cashback for general healthcare (dental, optical, physio, etc.). Dress casually with our relaxed dress policy. Benefit from our company pension scheme. Relax in our breakout facilities. Participate in company social events. Take advantage of our annual leave purchase scheme. And much more! Please Note: Some of roles may require Security Clearance Life at Littlefish Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see Littlefish grow. I am High Performing - I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. I am Passionate - We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one another. I Have a Can-Do Attitude - I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done! So, if you feel like you can make a tangible difference, apply today, and join us on this journey. Here at Littlefish, we aim to be somewhere everyone can be themselves. We are committed to encouraging a diverse and inclusive community where everyone irrespective of who they are, or their background, can feel equal and supported. We encourage applications from people of all backgrounds. Please get in touch if you are concerned about any difficulties you may face during your recruitment process, so we adjust accordingly. Part of our application process includes a set of ED&I (Equality, diversity and inclusion) questions. Please note, that each question has an option to select a prefer not to say').
Jan 31, 2026
Full time
Join the Littlefish Team! Salary: Up to £26,525 Location: Nottingham (Hybrid) Must be eligible for SC Clearance (UK resident for the last 5 years) At Littlefish, we seek individuals who can make a real impact and become giant slayers. As the world evolves, we look for people who embrace change with optimism and excitement. We value passionate, high-performing individuals who thrive on thinking outside the box. Our current employees are the giant slayers who have shaped Littlefish into what it is today. You will be the future team members who continue to drive our growth with your passion, skills, and experience. If this sounds like you and you're excited about working with creative, passionate, energetic, and friendly people, we would love to hear from you. Role Overview: As an IT Service Desk Engineer, you'll be the friendly, knowledgeable voice our customers rely on when something's not working. You'll learn a huge amount on the job while supporting a wide variety of technologies and real-world problems. You'll also be joining an incredible team - a supportive, energetic group of people who collaborate, celebrate wins together, and make Littlefish a genuinely great place to work Responsibilities: Handle and resolve desktop, laptop, printer, application issues, and basic network and server troubleshooting. Communicate effectively with clients and manage technical queries in line with Littlefish standards and customer-specific SLAs. Resolve 1st and 2nd line technical issues via telephone, email, or live chat in a friendly and professional manner. Prioritise, progress, and monitor IT incidents and requests to ensure resolution within agreed timescales. Work on specific IT projects for customers as directed by the Service Management team. Undertake any other responsibilities at the line manager's discretion. What We Offer: Boost your earnings by £4,500 through our exclusive training programme, the Littlefish Academy. Earn a referral bonus of £1,000 when you successfully refer a friend. Enjoy 25 days of annual leave plus public/bank holidays. Access a healthcare cash plan with online GP appointments, 24/7 counsellors, and cashback for general healthcare (dental, optical, physio, etc.). Dress casually with our relaxed dress policy. Benefit from our company pension scheme. Relax in our breakout facilities. Participate in company social events. Take advantage of our annual leave purchase scheme. And much more! Please Note: Some of roles may require Security Clearance Life at Littlefish Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see Littlefish grow. I am High Performing - I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. I am Passionate - We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one another. I Have a Can-Do Attitude - I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done! So, if you feel like you can make a tangible difference, apply today, and join us on this journey. Here at Littlefish, we aim to be somewhere everyone can be themselves. We are committed to encouraging a diverse and inclusive community where everyone irrespective of who they are, or their background, can feel equal and supported. We encourage applications from people of all backgrounds. Please get in touch if you are concerned about any difficulties you may face during your recruitment process, so we adjust accordingly. Part of our application process includes a set of ED&I (Equality, diversity and inclusion) questions. Please note, that each question has an option to select a prefer not to say').
IT Support Engineer required by a market leading client based in St Athan. This will be an onsite role (With the occasional work from home day) providing 2nd and 3rd Line support within a varied technical environment to a user based in both the UK and the US. Please note, this role is onsite 4-5 days a week so you would need to live within a commutable distance, or be willing to relocate to the area. This role is ideal for someone with strong desktop and server support experience who enjoys troubleshooting complex issues, supporting users, and contributing to continuous improvement of IT systems and services. You will act as an escalation point from 1st line, working across infrastructure, systems and applications, while also getting involved in projects and system upgrades. Key Responsibilities Provide 2nd and 3rd line support for end users, resolving escalated technical issues across hardware, software and systems. Troubleshoot and support Windows desktop and server environments. Support and administer Active Directory, including users, groups and Group Policy. Install, configure and maintain PCs, laptops, mobile devices and peripherals. Manage and resolve incidents and service requests through the IT ticketing system. Perform root cause analysis and implement long-term fixes. Support Microsoft 365 services including Exchange Online, Teams, OneDrive and SharePoint. Assist with system upgrades, deployments and IT projects. Maintain clear technical documentation and knowledge base articles. Provide a high level of customer service and technical guidance to users. Ensure systems are kept secure, patched and up to date. Essential Skills & Experience Strong knowledge of Windows 10/11 and Windows Server environments. Experience supporting Active Directory, Group Policy and user management. Solid understanding of desktop, laptop and hardware troubleshooting. Experience with Microsoft 365 / Office 365. Familiarity with IT service management tools (ticketing systems). Good understanding of IT security best practices. Strong problem-solving and diagnostic skills. Excellent communication skills and ability to support non-technical users. Ability to work independently and as part of a team. Desirable Skills Basic to intermediate networking knowledge (LAN/WAN, DNS, DHCP, TCP/IP). Experience with virtualisation technologies (VMware, Hyper-V). Exposure to cloud platforms such as Azure or AWS. Knowledge of PowerShell or other scripting for automation. Experience with backup, patching and monitoring tools. IT certifications such as CompTIA, Microsoft, or similar. Benefits Include: Company pension scheme Ongoing training and development Supportive IT team environment
Jan 31, 2026
Full time
IT Support Engineer required by a market leading client based in St Athan. This will be an onsite role (With the occasional work from home day) providing 2nd and 3rd Line support within a varied technical environment to a user based in both the UK and the US. Please note, this role is onsite 4-5 days a week so you would need to live within a commutable distance, or be willing to relocate to the area. This role is ideal for someone with strong desktop and server support experience who enjoys troubleshooting complex issues, supporting users, and contributing to continuous improvement of IT systems and services. You will act as an escalation point from 1st line, working across infrastructure, systems and applications, while also getting involved in projects and system upgrades. Key Responsibilities Provide 2nd and 3rd line support for end users, resolving escalated technical issues across hardware, software and systems. Troubleshoot and support Windows desktop and server environments. Support and administer Active Directory, including users, groups and Group Policy. Install, configure and maintain PCs, laptops, mobile devices and peripherals. Manage and resolve incidents and service requests through the IT ticketing system. Perform root cause analysis and implement long-term fixes. Support Microsoft 365 services including Exchange Online, Teams, OneDrive and SharePoint. Assist with system upgrades, deployments and IT projects. Maintain clear technical documentation and knowledge base articles. Provide a high level of customer service and technical guidance to users. Ensure systems are kept secure, patched and up to date. Essential Skills & Experience Strong knowledge of Windows 10/11 and Windows Server environments. Experience supporting Active Directory, Group Policy and user management. Solid understanding of desktop, laptop and hardware troubleshooting. Experience with Microsoft 365 / Office 365. Familiarity with IT service management tools (ticketing systems). Good understanding of IT security best practices. Strong problem-solving and diagnostic skills. Excellent communication skills and ability to support non-technical users. Ability to work independently and as part of a team. Desirable Skills Basic to intermediate networking knowledge (LAN/WAN, DNS, DHCP, TCP/IP). Experience with virtualisation technologies (VMware, Hyper-V). Exposure to cloud platforms such as Azure or AWS. Knowledge of PowerShell or other scripting for automation. Experience with backup, patching and monitoring tools. IT certifications such as CompTIA, Microsoft, or similar. Benefits Include: Company pension scheme Ongoing training and development Supportive IT team environment
Our client is currently seeking a Server and Networks Engineer specialising in Cyber Security Infrastructure to join their network team. This role is primarily focused on the support, maintenance, and operational stability of our Cyber business's infrastructure. The ideal candidate will have deep hands-on experience with designing, implementing and maintaining secure network environments and technologies, to acknowledged security standards. This is a hybrid based role with the need to be in the office in Birmingham 2 days per week. Key Responsibilities for the Server and Networks Engineer(Cyber Security Infrastructure) Provide 3rd line support for enterprise network issues, ensuring minimal downtime and high availability. Maintain and optimize network infrastructure, including Cisco, Meraki, FortiNet technologies. Administer and troubleshoot Palo Alto Firewalls and Panorama. Administer and troubleshoot Zscaler ZIA/ZPA for secure Internet and remote access. Support cloud network environments with a focus on Microsoft Azure, including VNets, ExpressRoute, VPNs, and security groups. Manage and support Cisco Meraki wireless, switching, and security appliances. Work closely with 1st/2nd line teams to escalate and resolve network incidents. Key Experience for the Server and Networks Engineer (Cyber Security Infrastructure) Proven experience in a 3rd line network support role within a medium to large enterprise. Strong knowledge of Cisco routing and switching, including hands-on work with Catalyst 9000 series, ASA, and Firepower. Solid experience supporting Palo Alto Firewalls in a production environment. Solid Experience of Meraki & Fortinet Please apply as directed!
Jan 30, 2026
Full time
Our client is currently seeking a Server and Networks Engineer specialising in Cyber Security Infrastructure to join their network team. This role is primarily focused on the support, maintenance, and operational stability of our Cyber business's infrastructure. The ideal candidate will have deep hands-on experience with designing, implementing and maintaining secure network environments and technologies, to acknowledged security standards. This is a hybrid based role with the need to be in the office in Birmingham 2 days per week. Key Responsibilities for the Server and Networks Engineer(Cyber Security Infrastructure) Provide 3rd line support for enterprise network issues, ensuring minimal downtime and high availability. Maintain and optimize network infrastructure, including Cisco, Meraki, FortiNet technologies. Administer and troubleshoot Palo Alto Firewalls and Panorama. Administer and troubleshoot Zscaler ZIA/ZPA for secure Internet and remote access. Support cloud network environments with a focus on Microsoft Azure, including VNets, ExpressRoute, VPNs, and security groups. Manage and support Cisco Meraki wireless, switching, and security appliances. Work closely with 1st/2nd line teams to escalate and resolve network incidents. Key Experience for the Server and Networks Engineer (Cyber Security Infrastructure) Proven experience in a 3rd line network support role within a medium to large enterprise. Strong knowledge of Cisco routing and switching, including hands-on work with Catalyst 9000 series, ASA, and Firepower. Solid experience supporting Palo Alto Firewalls in a production environment. Solid Experience of Meraki & Fortinet Please apply as directed!
Our client, a growing enterprise seeking to enhance its IT operations, is looking for an experienced Senior Infrastructure & Security Engineer to take ownership of 3rd-line infrastructure and cybersecurity support. This hands-on role requires deep technical competency, project experience, and a proactive attitude, ensuring stability, security, and efficiency in the company s IT environment. As part of IT Operations, you will collaborate with stakeholders and lead efforts to design, build, and implement solution architecture. The company is shifting toward a more mature enterprise IT framework, leveraging Microsoft 365 and Azure (with AWS experience as a nice-to-have). Key Responsibilities Provide 3rd-line infrastructure and security support, ensuring system reliability and cybersecurity best practices. Design and implement cloud-based and on-premise IT solutions, supporting Azure and Microsoft 365 environments. Collaborate with 1st and 2nd line engineers, offering mentorship and technical leadership. Drive solution design, IT operations, and network security in an enterprise-level setting. Oversee Active Directory (AD) conversion, ensuring seamless integration into the IT environment. Work within a customer-facing role, ensuring IT systems align with business needs. Participate in infrastructure transformation initiatives, aligning with enterprise-level standards. Ensure compliance with cybersecurity and regulatory frameworks while implementing risk mitigation strategies. Key Requirements Proven experience in senior infrastructure and security engineering roles. Strong technical competency in cloud and cybersecurity, ideally within an enterprise or SME environment. Hands-on expertise with Microsoft 365, Azure, and networking (AWS is a plus). Experience in solution architecture, IT operations, and infrastructure design. Practical experience in cybersecurity, system design, and infrastructure architecture. Capable of rolling up sleeves and leading projects from conception to implementation. A background working with large-scale IT environments. If you're an experienced Infrastructure & Security Engineer with a passion for hands-on technical work and solution architecture, we d love to hear from you!
Jan 30, 2026
Full time
Our client, a growing enterprise seeking to enhance its IT operations, is looking for an experienced Senior Infrastructure & Security Engineer to take ownership of 3rd-line infrastructure and cybersecurity support. This hands-on role requires deep technical competency, project experience, and a proactive attitude, ensuring stability, security, and efficiency in the company s IT environment. As part of IT Operations, you will collaborate with stakeholders and lead efforts to design, build, and implement solution architecture. The company is shifting toward a more mature enterprise IT framework, leveraging Microsoft 365 and Azure (with AWS experience as a nice-to-have). Key Responsibilities Provide 3rd-line infrastructure and security support, ensuring system reliability and cybersecurity best practices. Design and implement cloud-based and on-premise IT solutions, supporting Azure and Microsoft 365 environments. Collaborate with 1st and 2nd line engineers, offering mentorship and technical leadership. Drive solution design, IT operations, and network security in an enterprise-level setting. Oversee Active Directory (AD) conversion, ensuring seamless integration into the IT environment. Work within a customer-facing role, ensuring IT systems align with business needs. Participate in infrastructure transformation initiatives, aligning with enterprise-level standards. Ensure compliance with cybersecurity and regulatory frameworks while implementing risk mitigation strategies. Key Requirements Proven experience in senior infrastructure and security engineering roles. Strong technical competency in cloud and cybersecurity, ideally within an enterprise or SME environment. Hands-on expertise with Microsoft 365, Azure, and networking (AWS is a plus). Experience in solution architecture, IT operations, and infrastructure design. Practical experience in cybersecurity, system design, and infrastructure architecture. Capable of rolling up sleeves and leading projects from conception to implementation. A background working with large-scale IT environments. If you're an experienced Infrastructure & Security Engineer with a passion for hands-on technical work and solution architecture, we d love to hear from you!
I am partnered with a prestigious London-based professional body to find a proactive 1st Line IT Support Engineer to join their internal IT team. This is a fantastic opportunity for a customer-focused tech enthusiast to provide high-quality support in a corporate environment, working directly under the CIO. Job Title: 1st Line IT Support Engineer (6 Month Initial FTC) Salary: Up to 34,500 (Pro-Rata) Location: London (Office Based) Job Type: 6 Month Fixed Term Contract Start: ASAP Quick Specs: Focus: Helpdesk administration, hardware/software configuration, and user support. Stack: Windows 11, Office 365 (Teams/Exchange), Active Directory, & Networking basics (LAN/WAN). Environment: Supporting both on-site and remote staff. Growth: Includes regular technical training and involvement in wider IT project work. Who are THEY looking for? Someone with a strong customer focus, excellent telephone manner, and the initiative to research solutions for common user issues. If you thrive under pressure and love solving problems, this is for you!
Jan 29, 2026
Full time
I am partnered with a prestigious London-based professional body to find a proactive 1st Line IT Support Engineer to join their internal IT team. This is a fantastic opportunity for a customer-focused tech enthusiast to provide high-quality support in a corporate environment, working directly under the CIO. Job Title: 1st Line IT Support Engineer (6 Month Initial FTC) Salary: Up to 34,500 (Pro-Rata) Location: London (Office Based) Job Type: 6 Month Fixed Term Contract Start: ASAP Quick Specs: Focus: Helpdesk administration, hardware/software configuration, and user support. Stack: Windows 11, Office 365 (Teams/Exchange), Active Directory, & Networking basics (LAN/WAN). Environment: Supporting both on-site and remote staff. Growth: Includes regular technical training and involvement in wider IT project work. Who are THEY looking for? Someone with a strong customer focus, excellent telephone manner, and the initiative to research solutions for common user issues. If you thrive under pressure and love solving problems, this is for you!
part time IT Support Engineer (1 Day per Week) - Sheffield - 3 month initial contract Here at Lucid we are currently seeking a part time IT Support Engineer (1 day per week) to join our customer based in Sheffield on an initial 3 month contract. This role is ideal for someone with experience in 1st and 2nd line support who thrives in solving IT problems and enjoys providing excellent technical assistance. Responsibilities Provide exceptional 1st and 2nd line IT support to users onsite and remotely. Troubleshoot and resolve hardware, software, and network issues in a timely manner. Manage user requests and IT support tickets, ensuring clear communication and prompt resolutions. Assist in setting up and maintaining workstations, laptops, and mobile devices. Install, configure, and maintain operating systems, software, and peripherals. Support the administration of user accounts, permissions, and access rights. Coordinate escalations with 3rd line or external support teams when necessary. Create and update IT documentation to support internal processes and procedures. Educate and empower staff by providing guidance on technical tools and resources. If you are available and interested in this opportunity, please apply for further information. Please note due to high volumes of applications we are unable to contact every application. If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion. At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values 'Honesty, Integrity and Pragmatism'. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below.
Jan 29, 2026
Contractor
part time IT Support Engineer (1 Day per Week) - Sheffield - 3 month initial contract Here at Lucid we are currently seeking a part time IT Support Engineer (1 day per week) to join our customer based in Sheffield on an initial 3 month contract. This role is ideal for someone with experience in 1st and 2nd line support who thrives in solving IT problems and enjoys providing excellent technical assistance. Responsibilities Provide exceptional 1st and 2nd line IT support to users onsite and remotely. Troubleshoot and resolve hardware, software, and network issues in a timely manner. Manage user requests and IT support tickets, ensuring clear communication and prompt resolutions. Assist in setting up and maintaining workstations, laptops, and mobile devices. Install, configure, and maintain operating systems, software, and peripherals. Support the administration of user accounts, permissions, and access rights. Coordinate escalations with 3rd line or external support teams when necessary. Create and update IT documentation to support internal processes and procedures. Educate and empower staff by providing guidance on technical tools and resources. If you are available and interested in this opportunity, please apply for further information. Please note due to high volumes of applications we are unable to contact every application. If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion. At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values 'Honesty, Integrity and Pragmatism'. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below.
VolkerWessels UK is a market leading contracting group of five closely linked businesses. We provide integrated and ground-breaking solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure. Are you a tech-savvy problem-solver with a passion for helping people? Do you thrive in fast-paced environments where no two days are the same? If so, we want to hear from you! We're looking for a dynamic and proactive Service Desk Technician (1st Line Support) to be the frontline hero of our ICT support team. With over 2,000 users across 100+ locations, your work will make a real difference-every single day. You'll be the go-to expert for resolving a wide range of technical issues-whether it's a laptop glitch, a mobile device hiccup, or a software snag. You'll support tools like Microsoft 365, Windows 11, and Android, and tackle everything from hardware troubleshooting to network connectivity challenges. But this role is more than just tech-it's about people. You'll translate complex IT speak into simple terms, always with a smile and a "can-do" attitude. Providing first-line support via phone, in person, and onsite at our head office Logging and managing support tickets in our ITSM system with clarity and precision Troubleshooting and resolving issues quickly, aiming for first-time fixes Escalating complex issues with detailed documentation to ensure smooth handover Delivering exceptional customer service to colleagues and external partners alike Contributing to team meetings and continuous improvement initiatives Sharing knowledge and best practices to help the whole team grow Getting involved in exciting ICT projects and supporting wider service desk duties About you You'll have demonstrable experience in a similar role within a service desk or contact centre environment A natural flair for providing great customer service and clear communication Strong organisational skills and a collaborative approach A proactive mindset and a genuine enthusiasm for technology If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerWessels UK operate through five separate, but complementary businesses, working in collaboration and using our specialist skills to deliver an integrated service for our clients. At any one time, our people are working on our sites or in our offices, for around 250 projects across the UK. Everyday we overcome challenges, fulfilling our commitments, no matter what. That's what our business is about, that's how our people find satisfaction in their jobs. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Employee Assistance programme Mental health, physical health, and financial support 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.
Jan 29, 2026
Full time
VolkerWessels UK is a market leading contracting group of five closely linked businesses. We provide integrated and ground-breaking solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure. Are you a tech-savvy problem-solver with a passion for helping people? Do you thrive in fast-paced environments where no two days are the same? If so, we want to hear from you! We're looking for a dynamic and proactive Service Desk Technician (1st Line Support) to be the frontline hero of our ICT support team. With over 2,000 users across 100+ locations, your work will make a real difference-every single day. You'll be the go-to expert for resolving a wide range of technical issues-whether it's a laptop glitch, a mobile device hiccup, or a software snag. You'll support tools like Microsoft 365, Windows 11, and Android, and tackle everything from hardware troubleshooting to network connectivity challenges. But this role is more than just tech-it's about people. You'll translate complex IT speak into simple terms, always with a smile and a "can-do" attitude. Providing first-line support via phone, in person, and onsite at our head office Logging and managing support tickets in our ITSM system with clarity and precision Troubleshooting and resolving issues quickly, aiming for first-time fixes Escalating complex issues with detailed documentation to ensure smooth handover Delivering exceptional customer service to colleagues and external partners alike Contributing to team meetings and continuous improvement initiatives Sharing knowledge and best practices to help the whole team grow Getting involved in exciting ICT projects and supporting wider service desk duties About you You'll have demonstrable experience in a similar role within a service desk or contact centre environment A natural flair for providing great customer service and clear communication Strong organisational skills and a collaborative approach A proactive mindset and a genuine enthusiasm for technology If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerWessels UK operate through five separate, but complementary businesses, working in collaboration and using our specialist skills to deliver an integrated service for our clients. At any one time, our people are working on our sites or in our offices, for around 250 projects across the UK. Everyday we overcome challenges, fulfilling our commitments, no matter what. That's what our business is about, that's how our people find satisfaction in their jobs. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Employee Assistance programme Mental health, physical health, and financial support 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.
Service Desk Associate / IT Support Mansfield, hybrid 1 day per fortnight in the office for meetings etc Basic £26,000 - £28,000 plus on-call allowance 37.5 hours - Monday Friday, plus 1 in 4 on-call weekends Overview: The Service Desk Associate role provides 1st technical support to external customers, helping resolve day to day IT issues & service requests. This role is key in delivering a positive support experience & ensuring problems are accurately logged, triaged, resolved or escalated. The role includes working with end users, customer based IT teams and assisting with various systems and technologies. Key Duties and Responsibilities: Respond to incoming support requests (phone, email, and ticketing systems.) Log, categorise, and prioritise tickets following agreed SLAs. Provide first-line technical support for everyday IT issues, including password resets, software errors, printing problems, and basic hardware troubleshooting. Assist in resolving issues with email, internet connectivity, remote access, and desktop configuration. Work closely with senior engineers to escalate complex incidents Communicate regularly with users and customer-based IT teams Support user onboarding tasks Maintain accurate ticket records and internal documentation Identify patterns in recurring issues and escalate tfor further investigation. Contribute to a culture of excellent customer service and teamwork within the service desk. Person Spec: Confident and clear in deliering support over the phone Strong communication and interpersonal skills clear, friendly, and professional with both technical and non-technical users. Customer-focused with a positive, can-do attitude. Eager to learn and take feedback to improve technical and service delivery skills. Organised and dependable able to manage tasks and follow through on commitments. A collaborative team player who supports colleagues and contributes to shared goals Knowledge and Experience: Previous experience in a IT support role (can include internships, helpdesk placements, or apprenticeships). Demonstrates a logical and analytical approach to diagnosing technical issues Familiarity with Windows OS, Microsoft 365 applications (Outlook, Teams, Word, etc.), and general IT troubleshooting. Understanding basic networking concepts (e.g., IP addresses, Wi-Fi issues, VPNs) is beneficial. Experience working with ticketing or helpdesk systems are desirable but not essential Relevant IT qualifications are desirable but not essential Ability to follow processes, prioritise tasks, and maintain accurate records. Reward & Benefits: Commitment and dedication to your ongoing personal and professional development. They will help you to grow to your potential so you can be at your best in your current role and to support your future career aspirations. A friendly and inclusive culture where teams genuinely strive to do the right thing by their colleagues and customers. End of year bonus subject to business performance. Please note we are only able to respond to those who have been shortlisted. If you haven't had a response within 48 hrs please assume you have been unsuccessful.
Jan 29, 2026
Full time
Service Desk Associate / IT Support Mansfield, hybrid 1 day per fortnight in the office for meetings etc Basic £26,000 - £28,000 plus on-call allowance 37.5 hours - Monday Friday, plus 1 in 4 on-call weekends Overview: The Service Desk Associate role provides 1st technical support to external customers, helping resolve day to day IT issues & service requests. This role is key in delivering a positive support experience & ensuring problems are accurately logged, triaged, resolved or escalated. The role includes working with end users, customer based IT teams and assisting with various systems and technologies. Key Duties and Responsibilities: Respond to incoming support requests (phone, email, and ticketing systems.) Log, categorise, and prioritise tickets following agreed SLAs. Provide first-line technical support for everyday IT issues, including password resets, software errors, printing problems, and basic hardware troubleshooting. Assist in resolving issues with email, internet connectivity, remote access, and desktop configuration. Work closely with senior engineers to escalate complex incidents Communicate regularly with users and customer-based IT teams Support user onboarding tasks Maintain accurate ticket records and internal documentation Identify patterns in recurring issues and escalate tfor further investigation. Contribute to a culture of excellent customer service and teamwork within the service desk. Person Spec: Confident and clear in deliering support over the phone Strong communication and interpersonal skills clear, friendly, and professional with both technical and non-technical users. Customer-focused with a positive, can-do attitude. Eager to learn and take feedback to improve technical and service delivery skills. Organised and dependable able to manage tasks and follow through on commitments. A collaborative team player who supports colleagues and contributes to shared goals Knowledge and Experience: Previous experience in a IT support role (can include internships, helpdesk placements, or apprenticeships). Demonstrates a logical and analytical approach to diagnosing technical issues Familiarity with Windows OS, Microsoft 365 applications (Outlook, Teams, Word, etc.), and general IT troubleshooting. Understanding basic networking concepts (e.g., IP addresses, Wi-Fi issues, VPNs) is beneficial. Experience working with ticketing or helpdesk systems are desirable but not essential Relevant IT qualifications are desirable but not essential Ability to follow processes, prioritise tasks, and maintain accurate records. Reward & Benefits: Commitment and dedication to your ongoing personal and professional development. They will help you to grow to your potential so you can be at your best in your current role and to support your future career aspirations. A friendly and inclusive culture where teams genuinely strive to do the right thing by their colleagues and customers. End of year bonus subject to business performance. Please note we are only able to respond to those who have been shortlisted. If you haven't had a response within 48 hrs please assume you have been unsuccessful.
UKPN Framework Basildon, Essex Permanent Competitive + Commercial Vehicle + Flexible Benefits Summary Freedom Networks are currently recruiting Jointer's to be part of a team undertaking power cable jointing works on paper/ lead, Alpex and polymeric/ polylam/ triplex cables associated with the construction and repair of electrical power distribution systems from LV to 33kV in a manner that delivers safe, high workmanship quality and fit for purpose networks for the customer, and which promotes the company in a positive light at all timesJointing opportunities to assist with the delivery of the recently awarded DNP&P contract. Must have current UKPN EPN authorisations ideally AP.Extensive DNO experience and competent to work on New Connections, Link Box replacements, Switchgear Replacements and Diversions workstreams. Must adhere to the DSR's, Engineering Instructions, Craft Manuals and Safe Working Practices. Some of the key deliverables in this role will include: The installation of power cable joints and terminations on underground LV to 33kV cables or substation cable systems, switchgear, transformers associated equipment in substations operating at up to 33kV. Complete all tasks and task types allocated, increasing skill range and knowledge in the process. In addition to power cable jointing this can include excavation works, cable pulling, mechanical fitting, electrical fitting, and small wiring. Undertake the site supervisor role in accordance with the CDM regulations as required - this may include the control of Customer appointed contractors and/or company appointed subcontract labour when required. What we're looking for : Suitable trade tested certification in power cable jointing and terminations from a recognised training school and/or relevant experience. Basic operational knowledge of electrical or mechanical systems Craft skills experience using hand tools. Experience of working on CDM sites. Emergency 1st Aid and Manual Handling Full Driving Licence UKPN EPN Authorisations Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Company commercial vehicle Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Up to 25 days holiday Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us : Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. : 4
Jan 28, 2026
Full time
UKPN Framework Basildon, Essex Permanent Competitive + Commercial Vehicle + Flexible Benefits Summary Freedom Networks are currently recruiting Jointer's to be part of a team undertaking power cable jointing works on paper/ lead, Alpex and polymeric/ polylam/ triplex cables associated with the construction and repair of electrical power distribution systems from LV to 33kV in a manner that delivers safe, high workmanship quality and fit for purpose networks for the customer, and which promotes the company in a positive light at all timesJointing opportunities to assist with the delivery of the recently awarded DNP&P contract. Must have current UKPN EPN authorisations ideally AP.Extensive DNO experience and competent to work on New Connections, Link Box replacements, Switchgear Replacements and Diversions workstreams. Must adhere to the DSR's, Engineering Instructions, Craft Manuals and Safe Working Practices. Some of the key deliverables in this role will include: The installation of power cable joints and terminations on underground LV to 33kV cables or substation cable systems, switchgear, transformers associated equipment in substations operating at up to 33kV. Complete all tasks and task types allocated, increasing skill range and knowledge in the process. In addition to power cable jointing this can include excavation works, cable pulling, mechanical fitting, electrical fitting, and small wiring. Undertake the site supervisor role in accordance with the CDM regulations as required - this may include the control of Customer appointed contractors and/or company appointed subcontract labour when required. What we're looking for : Suitable trade tested certification in power cable jointing and terminations from a recognised training school and/or relevant experience. Basic operational knowledge of electrical or mechanical systems Craft skills experience using hand tools. Experience of working on CDM sites. Emergency 1st Aid and Manual Handling Full Driving Licence UKPN EPN Authorisations Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Company commercial vehicle Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Up to 25 days holiday Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us : Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. : 4
1st Line Helpdesk Support Advisor Cardiff £24,000 base Looking to find a Service Desk role that inflates your salary with overtime, provides ongoing training as well as a progression plan for your career development? We are helping our client based in Cardiff to scale their technical team with 1st line support engineers who want to work within a collaborative team and can add value across multiple workstreams within the business. About the company The company offers and encourages training and progression, there have been frequent promotions within the current team, and they provide ongoing support to your career development. The technical teams keep the company at the forefront of technology and as the company scales in projects and size, they have an exciting IT department that are constantly thinking of new ways to improve their functions. About you You will be a generalist rather than specialising in one area; this role has a focus on end user support so you will be a great communicator with strong customer service skills. You have an inquisitive nature and want to constantly develop your skills. You believe the best way to really understand technical capabilities is to break things to build them back up, or you just like designing your own solutions. About the role The role is fully office-based so it is necessary to live within a commutable distance from the Cardiff office. You must be UK based and happy to call in for the occasional meeting, though. With a largely remote task force, this role is very much end user support and supporting remote desktops Identifying frequently occurring issues and coordinating with respective teams as needed Working with all IT departments to facilitate issue resolution of problems elevated by the service desk team. Monitoring escalations Trending of incidents to identify problems. Managing and updating the Service Desk knowledge base Managing multiple, high-priority issues simultaneously Identify, propose, and enforce escalation process improvements. Actively and willingly share expertise and coach others. Make clear recommendations for action rather than presenting options. Organise consistent lines of communication to ensure issues are correctly identified. Pursue regular updates from problem owners and cascade information back to Service Desk staff Attend CAB meetings, assess change risk and ensure the Service Desk can continue to deliver consistent quality standards to customers. The technology / experience that would be ideal includes: Experience with Microsoft operating systems Good understanding of Microsoft Windows 10 Good understanding of Microsoft Office suite Good understanding of PC and server hardware architecture, building, configuring and installation Good understanding and ability to troubleshoot TCP / IP Networking Previous experience of VOIP/telephony Working knowledge of network technologies Next steps Easy, apply for the role and we ll be in touch, thanks!
Jan 27, 2026
Full time
1st Line Helpdesk Support Advisor Cardiff £24,000 base Looking to find a Service Desk role that inflates your salary with overtime, provides ongoing training as well as a progression plan for your career development? We are helping our client based in Cardiff to scale their technical team with 1st line support engineers who want to work within a collaborative team and can add value across multiple workstreams within the business. About the company The company offers and encourages training and progression, there have been frequent promotions within the current team, and they provide ongoing support to your career development. The technical teams keep the company at the forefront of technology and as the company scales in projects and size, they have an exciting IT department that are constantly thinking of new ways to improve their functions. About you You will be a generalist rather than specialising in one area; this role has a focus on end user support so you will be a great communicator with strong customer service skills. You have an inquisitive nature and want to constantly develop your skills. You believe the best way to really understand technical capabilities is to break things to build them back up, or you just like designing your own solutions. About the role The role is fully office-based so it is necessary to live within a commutable distance from the Cardiff office. You must be UK based and happy to call in for the occasional meeting, though. With a largely remote task force, this role is very much end user support and supporting remote desktops Identifying frequently occurring issues and coordinating with respective teams as needed Working with all IT departments to facilitate issue resolution of problems elevated by the service desk team. Monitoring escalations Trending of incidents to identify problems. Managing and updating the Service Desk knowledge base Managing multiple, high-priority issues simultaneously Identify, propose, and enforce escalation process improvements. Actively and willingly share expertise and coach others. Make clear recommendations for action rather than presenting options. Organise consistent lines of communication to ensure issues are correctly identified. Pursue regular updates from problem owners and cascade information back to Service Desk staff Attend CAB meetings, assess change risk and ensure the Service Desk can continue to deliver consistent quality standards to customers. The technology / experience that would be ideal includes: Experience with Microsoft operating systems Good understanding of Microsoft Windows 10 Good understanding of Microsoft Office suite Good understanding of PC and server hardware architecture, building, configuring and installation Good understanding and ability to troubleshoot TCP / IP Networking Previous experience of VOIP/telephony Working knowledge of network technologies Next steps Easy, apply for the role and we ll be in touch, thanks!
IT Support Engineer 6 Month Contract London My client is looking for an IT Support Engineer to manage BAU workload and provide 1st and 2nd line support. The ideal candidate will be personable with a professional passion for providing high quality IT support services. The successful candidate will also play a key role in an office laptop rollout project. IT Support Engineer Experience/Technologies: - Experience rolling out and imaging laptops. - Understanding of Windows 10/11 operating system Administration and support - Microsoft Stack including Office 365 Administration and support - Active Directory Administration and management - Using ticketing system to respond to portal requests User support - Communication and interpersonal skills. Key responsibilities of the IT Support Engineer: - Provide 1st and 2nd line support to end users across hardware, software, Infrastructure and network related. - Troubleshoot and resolve issues related to M365, Active Directory and Windows 11. - Diagnose and resolve network connectivity and troubleshooting issues - Contribute to technology updates and develop ITIL best practices. The successful IT Support Engineer candidate will be commutable 5 days a week to Central London Apply now to speak with VIQU IT in confidence. Or reach out to Matt Farrell via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment
Jan 26, 2026
Contractor
IT Support Engineer 6 Month Contract London My client is looking for an IT Support Engineer to manage BAU workload and provide 1st and 2nd line support. The ideal candidate will be personable with a professional passion for providing high quality IT support services. The successful candidate will also play a key role in an office laptop rollout project. IT Support Engineer Experience/Technologies: - Experience rolling out and imaging laptops. - Understanding of Windows 10/11 operating system Administration and support - Microsoft Stack including Office 365 Administration and support - Active Directory Administration and management - Using ticketing system to respond to portal requests User support - Communication and interpersonal skills. Key responsibilities of the IT Support Engineer: - Provide 1st and 2nd line support to end users across hardware, software, Infrastructure and network related. - Troubleshoot and resolve issues related to M365, Active Directory and Windows 11. - Diagnose and resolve network connectivity and troubleshooting issues - Contribute to technology updates and develop ITIL best practices. The successful IT Support Engineer candidate will be commutable 5 days a week to Central London Apply now to speak with VIQU IT in confidence. Or reach out to Matt Farrell via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment
IT Support Engineer - up to 30K + 2x Overtime - Tamworth An exciting new opportunity has become available for a IT Support Engineer within a Microsoft Gold Partnered, Managed Service Provider (MSP) in Tamworth. We are looking for enthusiastic, passionate IT Support Engineer to join a forward thinking and growing MSP. There is ample opportunity for career progression with the company thriving and experiencing a 50% expansion over the last 18 months. They are a big believer in sharing thoughts and encouraging and supporting innovation and creativity. The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility. IT Support Engineer experience: Windows 7 and Windows 10 Operating Systems Office 365 Email Solutions Intune Autopilot Exchange 2007/2010/2013/2016 Mailbox Management Active Directory Users/Computers Management Basic Client-side Networking experience Liaise with 3rd party suppliers ensuring faults are logged, managed and that SLAs are met Microsoft Office Applications Prior experience working within a Managed Service Desk provider (beneficial) Proven experience resolving incidents quickly by using remote support tools Exposure to HP and Dell hardware. We are not expecting the IT Support Engineer to have experience in all the technologies above, just a strong basis knowledge and passion to learn more! You will be self-motivated IT Support Engineer, a good communicator and have a natural desire to create a fluid environment. The successful 1st Line Support Engineer should have strong problem-solving abilities, organisational skills and the ability to work as part of a team. Apply now for immediate consideration for this IT Support Engineer position or contact George Harvey at ITSS Recruitment for further details.
Jan 26, 2026
Full time
IT Support Engineer - up to 30K + 2x Overtime - Tamworth An exciting new opportunity has become available for a IT Support Engineer within a Microsoft Gold Partnered, Managed Service Provider (MSP) in Tamworth. We are looking for enthusiastic, passionate IT Support Engineer to join a forward thinking and growing MSP. There is ample opportunity for career progression with the company thriving and experiencing a 50% expansion over the last 18 months. They are a big believer in sharing thoughts and encouraging and supporting innovation and creativity. The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility. IT Support Engineer experience: Windows 7 and Windows 10 Operating Systems Office 365 Email Solutions Intune Autopilot Exchange 2007/2010/2013/2016 Mailbox Management Active Directory Users/Computers Management Basic Client-side Networking experience Liaise with 3rd party suppliers ensuring faults are logged, managed and that SLAs are met Microsoft Office Applications Prior experience working within a Managed Service Desk provider (beneficial) Proven experience resolving incidents quickly by using remote support tools Exposure to HP and Dell hardware. We are not expecting the IT Support Engineer to have experience in all the technologies above, just a strong basis knowledge and passion to learn more! You will be self-motivated IT Support Engineer, a good communicator and have a natural desire to create a fluid environment. The successful 1st Line Support Engineer should have strong problem-solving abilities, organisational skills and the ability to work as part of a team. Apply now for immediate consideration for this IT Support Engineer position or contact George Harvey at ITSS Recruitment for further details.
IT Desktop Engineer - 2nd Line - SC Cleared My aerospace & defence client is looking for a 2nd Line IT Desktop Support Engineer to join their IT support team on a contract basis You MUST have valid current SC Security Clearance to be considered for this role. You will be providing 1st/2nd line support to the End Client, providing desktop hardware and software support , windows 10 and 11, IMAC's, VDI, and some telephony support. Essential Experience MUST have valid SC security clearance Provide 1 st and 2nd Line support for Incidents and Catalog requests Desktop / Laptop / VDI - build, configuration, and deployment to end users PABX administration and support Supporting Win11 issues, Hardware, Testing capability Assist with software installation / deployment Software and hardware troubleshooting Smartphone support (InTune) Local network cable patching Self-motivated team player with good technical and interpersonal skills. You will be able to multi-task and enjoy working under pressure with tight deliverables. MS Excel experience M365, Autopilot, Intune, ServiceNow (Desirable Skills) This role requires you to be on site so if you have the required experience, have current SC clearance and looking for a new role get in touch ASAP to find out more. I have interview slots ready to be filled! Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Oct 09, 2025
Contractor
IT Desktop Engineer - 2nd Line - SC Cleared My aerospace & defence client is looking for a 2nd Line IT Desktop Support Engineer to join their IT support team on a contract basis You MUST have valid current SC Security Clearance to be considered for this role. You will be providing 1st/2nd line support to the End Client, providing desktop hardware and software support , windows 10 and 11, IMAC's, VDI, and some telephony support. Essential Experience MUST have valid SC security clearance Provide 1 st and 2nd Line support for Incidents and Catalog requests Desktop / Laptop / VDI - build, configuration, and deployment to end users PABX administration and support Supporting Win11 issues, Hardware, Testing capability Assist with software installation / deployment Software and hardware troubleshooting Smartphone support (InTune) Local network cable patching Self-motivated team player with good technical and interpersonal skills. You will be able to multi-task and enjoy working under pressure with tight deliverables. MS Excel experience M365, Autopilot, Intune, ServiceNow (Desirable Skills) This role requires you to be on site so if you have the required experience, have current SC clearance and looking for a new role get in touch ASAP to find out more. I have interview slots ready to be filled! Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Ernest Gordon Recruitment Limited
Grimsby, Lincolnshire
IT Support Level 3 (Cisco) Grimsby 40,000 to 50,000 + Career Progression + Company Pension + Hybrid Opportunities Are you an IT Support Level 3, or similar, looking to take up more responsibility managing an entire enterprise network within a leading logistics solution company, looking to develop and progress your career up to management, leading a team of 12 looking to join a well-established and growing business offering great company benefits, company pension, hybrid work opportunities and clear routes for progression? Do you want to be a part of leading logistics, fleet and supply chain company, reaching over 800 employees, looking to expand their expert team of IT engineers with a well-established business, offering clear progression routes, flexible working patterns, and more great benefits? On offer is a fantastic opportunity to join a growing logistics specialist company, focusing on the automotive, shipping and export industries. With over 40 years of establishment, this company is taking the logistics industry by storm, moving from strength to strength as they expand their team and employees, offering great benefits and great routes for career development. In this role you would be responsible for configuring technical drawings, working with Cisco stack, delivering a variety of projects and reviewing the whole network alongside the network manager. The ideal IT Support would have come from a similar background, Level 3 or service desk management experience with Cisco looking to progress their career into network management. The Role : Supporting and mentoring 1st and 2nd Line engineers Working with Cisco stack alongside the Network Manager controlling the whole enterprise network Overall reviewing of network and working of delivering a variety of projects The Person : Experience with Cisco and troubleshooting Exposure in network management or looking to develop into this field Ability to work independently and at pace Reference : 21179 If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Oct 09, 2025
Full time
IT Support Level 3 (Cisco) Grimsby 40,000 to 50,000 + Career Progression + Company Pension + Hybrid Opportunities Are you an IT Support Level 3, or similar, looking to take up more responsibility managing an entire enterprise network within a leading logistics solution company, looking to develop and progress your career up to management, leading a team of 12 looking to join a well-established and growing business offering great company benefits, company pension, hybrid work opportunities and clear routes for progression? Do you want to be a part of leading logistics, fleet and supply chain company, reaching over 800 employees, looking to expand their expert team of IT engineers with a well-established business, offering clear progression routes, flexible working patterns, and more great benefits? On offer is a fantastic opportunity to join a growing logistics specialist company, focusing on the automotive, shipping and export industries. With over 40 years of establishment, this company is taking the logistics industry by storm, moving from strength to strength as they expand their team and employees, offering great benefits and great routes for career development. In this role you would be responsible for configuring technical drawings, working with Cisco stack, delivering a variety of projects and reviewing the whole network alongside the network manager. The ideal IT Support would have come from a similar background, Level 3 or service desk management experience with Cisco looking to progress their career into network management. The Role : Supporting and mentoring 1st and 2nd Line engineers Working with Cisco stack alongside the Network Manager controlling the whole enterprise network Overall reviewing of network and working of delivering a variety of projects The Person : Experience with Cisco and troubleshooting Exposure in network management or looking to develop into this field Ability to work independently and at pace Reference : 21179 If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
EAC Consulting Group
Milton Keynes, Buckinghamshire
EAC are representing a leading IT communications company headquartered in Milton Keynes. With a commitment to delivering exceptional IT and communication services, my Client are looking for a skilled IT Helpdesk Engineer to join the team and contribute to their continued success. On offer for IT Technician: Salary £30,000 Monday - Friday 9:00am-5:30pm Opportunity to work in a growing and innovative IT communications environment. Collaborative and supportive Culture Professional development opportunities and IT certifications support. Company- Sponsored social events and outings Near Central Milton Keynes location with easy access to transport links. Duties for Helpdesk IT Technician: Provide 1st & 2nd line support for IT-related issues Confident to go and meet Clients and resolve more challenging IT issues Troubleshoot and resolve hardware, software, and network problems. Escalate complex issues when necessary to 3rd Line necessary Maintain and update IT documentation and system logs. Assist with IT projects and the implementation of new IT solutions. Ensure security protocols are followed. Conduct regular system backups and perform data recovery if needed. Provide user training and create user guides to reduce the number of support requests. Ideal Helpdesk Technician: Must have a full UK Driving License 3 years experience in a 1st & 2nd Line Support role An organised and motivated individual
Oct 08, 2025
Full time
EAC are representing a leading IT communications company headquartered in Milton Keynes. With a commitment to delivering exceptional IT and communication services, my Client are looking for a skilled IT Helpdesk Engineer to join the team and contribute to their continued success. On offer for IT Technician: Salary £30,000 Monday - Friday 9:00am-5:30pm Opportunity to work in a growing and innovative IT communications environment. Collaborative and supportive Culture Professional development opportunities and IT certifications support. Company- Sponsored social events and outings Near Central Milton Keynes location with easy access to transport links. Duties for Helpdesk IT Technician: Provide 1st & 2nd line support for IT-related issues Confident to go and meet Clients and resolve more challenging IT issues Troubleshoot and resolve hardware, software, and network problems. Escalate complex issues when necessary to 3rd Line necessary Maintain and update IT documentation and system logs. Assist with IT projects and the implementation of new IT solutions. Ensure security protocols are followed. Conduct regular system backups and perform data recovery if needed. Provide user training and create user guides to reduce the number of support requests. Ideal Helpdesk Technician: Must have a full UK Driving License 3 years experience in a 1st & 2nd Line Support role An organised and motivated individual
Inspirec have partnered with a fast-growing Managed Service Provider (MSP) with a dedicated internal IT function, supporting both our own team and a growing portfolio of external clients. As part of our continued growth, we are looking for a proactive and skilled 2nd Line IT Support Engineer to join the Helpdesk team. The Role As a 2nd Line IT Support Engineer, you will play a key role in managing escalations from the 1st line team, resolving more complex technical issues, and delivering outstanding service to both internal users and external MSP clients. This role will expose you to a wide variety of IT environments and technologies, providing a fantastic opportunity to learn, grow, and progress within a supportive business. Key Responsibilities: Act as the escalation point for 1st line tickets, troubleshooting and resolving technical issues. Provide 2nd line support for internal IT systems and services. Deliver remote and occasional on-site support to external MSP clients. Manage and resolve incidents across Microsoft 365, Intune, and endpoint environments. Work with ITSM tools to track, escalate, and resolve incidents in line with SLAs. Follow ITIL-aligned processes for incident, problem, and change management. Contribute to knowledge base articles, documentation, and process improvements. Assist in implementing new technologies and supporting project delivery where required. Key Skills & Experience: Strong background in Microsoft 365 administration (Exchange Online, SharePoint, Teams). Hands-on experience with Microsoft Azure, Microsoft Intune / Endpoint Manager. Good understanding of Active Directory, Group Policy, DNS, DHCP, networking fundamentals. Experience within an MSP environment or multi-customer support (preferred). Familiarity with ITIL principles, ITSM tools, and change control processes. Strong troubleshooting and problem-solving skills with a customer-first mindset. Excellent communication skills, both written and verbal. What We Offer: Competitive salary (dependent on experience). Career progression opportunities as part of a growing IT services business. Exposure to a wide range of technologies and clients. Supportive, friendly team environment with training and development opportunities. Weekly coffee mornings.
Oct 08, 2025
Full time
Inspirec have partnered with a fast-growing Managed Service Provider (MSP) with a dedicated internal IT function, supporting both our own team and a growing portfolio of external clients. As part of our continued growth, we are looking for a proactive and skilled 2nd Line IT Support Engineer to join the Helpdesk team. The Role As a 2nd Line IT Support Engineer, you will play a key role in managing escalations from the 1st line team, resolving more complex technical issues, and delivering outstanding service to both internal users and external MSP clients. This role will expose you to a wide variety of IT environments and technologies, providing a fantastic opportunity to learn, grow, and progress within a supportive business. Key Responsibilities: Act as the escalation point for 1st line tickets, troubleshooting and resolving technical issues. Provide 2nd line support for internal IT systems and services. Deliver remote and occasional on-site support to external MSP clients. Manage and resolve incidents across Microsoft 365, Intune, and endpoint environments. Work with ITSM tools to track, escalate, and resolve incidents in line with SLAs. Follow ITIL-aligned processes for incident, problem, and change management. Contribute to knowledge base articles, documentation, and process improvements. Assist in implementing new technologies and supporting project delivery where required. Key Skills & Experience: Strong background in Microsoft 365 administration (Exchange Online, SharePoint, Teams). Hands-on experience with Microsoft Azure, Microsoft Intune / Endpoint Manager. Good understanding of Active Directory, Group Policy, DNS, DHCP, networking fundamentals. Experience within an MSP environment or multi-customer support (preferred). Familiarity with ITIL principles, ITSM tools, and change control processes. Strong troubleshooting and problem-solving skills with a customer-first mindset. Excellent communication skills, both written and verbal. What We Offer: Competitive salary (dependent on experience). Career progression opportunities as part of a growing IT services business. Exposure to a wide range of technologies and clients. Supportive, friendly team environment with training and development opportunities. Weekly coffee mornings.
We have been exclusively appointed by our client company on a retained search for A commercially astute Commercial Director with strong strategic and financial acumen, with proven experience in building cost models and driving business growth, and the ability to provide clear direction and leadership to a capable but underdeveloped team. Below you will find a Candidate Opportunity Brief developed from notes taken during the scoping meeting (Situational Discovery) held between the Head of Executive Search & Principal Consultant of Ford & Stanley Executive Search and the General Manager of the business in question. This brief is designed to give candidates a deeper insight into the opportunity inherent within the role, the challenges the role presents, and provide access to the detail that sits behind the job specification. Client Opportunity Statements: We re looking for someone who can introduce clear processes, build confidence, and lead with intent as we scale out commercial function into a more mature, performance-driven operation Our pricing and margin models vary too much across contracts. We need someone who can create a unified, data-led approach that supports profitable growth and gives us commercial control. Challenges expected within the first 12 months include: The function currently lacks structure and consistency, as such the incoming Commercial Director needs to address the lack of processes, procedures, systems, contract standardisation. As the business grows, the cost models need to be fit for purpose, currently, there is no consistency to these cost models and uniformity needs to be achieved. The team have lacked true leadership, and we expect some resistance to change as higher performance is demanded across the function. Key deliverables within the first 12 months include: Define and implement a consistent costing model. In close collaboration with the senior leadership team, build a robust pipeline of opportunity. Analyse the capability of the current team, identify any gaps and implement practical steps to address these. Essential Hard Skills (Skills & Experience) Proven leasing knowledge with the capability of building pricing models and leading negotiations. Strong rail operations knowledge Have a strong commercial acumen with the ability to set a commercial strategy and lead new business activity. Line Management experience Bidding knowledge highly desirable Essential Soft Skills (Attributes & Behaviours) Dedicated and capable of prioritising the various responsibilities. Gravitas and has the ability to influence and persuade Exceptional negotiation skills Strong emotional intelligence, with an ability to navigate diverse stakeholders Natural commercial acumen that can think on their feet. Working Arrangements & Location: Hybrid working model Based in Derbyshire office, with 1 day working from home and another optional on client visits. Interview Process: 1st Stage Face-to-face interview with General Manager, and HR & Administration Manager. 2nd Stage Face-to-face interview with General Manager & Chief Executive Officer. Good to know: The working environment can be described as agile, quick, and unaffected by red tape. With a headcount of 75, this is an SME with an incredible passion for the products, industry, progress and achievements of the collective. With a culture of name, not a number , this is a business where everyone knows everyone, and this sets the business apart from other businesses in the Freight Sector. It has been identified that there is a lack of leadership in the commercial function and as a result capability gaps in the team. The incoming Commercial Director needs to develop the team culture and clearly define the mission surrounding growth of the division. The Commercial Director will play a pivotal role in shaping the company s commercial strategy, building robust costing models and leading both a capable and under-directed team. We need the incoming Commercial Director to drive consistency in contracts, processes and system utilisation. In conjunction with the above, we need the successful candidate to build a strong pipeline and identify opportunities for growth. A major project, and indeed focus area of this role, for the company involves the introduction of a new product into the market. Early tests have shown exceptional capabilities and the product is described as being among the best in the sector. This is gaining a lot of interest, and the initial order numbers will likely be doubled. Budget: Low: £90,(Apply online only) Mid: £95,(Apply online only) High: £100,(Apply online only) Supporting benefits Bonus: 10% of annual salary, structure and earning metric to be defined. Pension 8% Employer contribution. Executive Search Delivery Team: Head of Executive Search, Tom Norton: Client & Opportunity Management, Client Advisory, Recommendations & Offer Negotiation. Principal Consultant, Billy Jackson: Longlisting, Networking, Research & Search, Interviews, Data & Market Intel & shortlist presentation. About Ford & Stanley Executive Search: Please see supporting appendix : Executive Search Candidate Journey Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy. Services advertised by Ford & Stanley Executive Search are that of an executive search and talent advisory business.
Oct 08, 2025
Full time
We have been exclusively appointed by our client company on a retained search for A commercially astute Commercial Director with strong strategic and financial acumen, with proven experience in building cost models and driving business growth, and the ability to provide clear direction and leadership to a capable but underdeveloped team. Below you will find a Candidate Opportunity Brief developed from notes taken during the scoping meeting (Situational Discovery) held between the Head of Executive Search & Principal Consultant of Ford & Stanley Executive Search and the General Manager of the business in question. This brief is designed to give candidates a deeper insight into the opportunity inherent within the role, the challenges the role presents, and provide access to the detail that sits behind the job specification. Client Opportunity Statements: We re looking for someone who can introduce clear processes, build confidence, and lead with intent as we scale out commercial function into a more mature, performance-driven operation Our pricing and margin models vary too much across contracts. We need someone who can create a unified, data-led approach that supports profitable growth and gives us commercial control. Challenges expected within the first 12 months include: The function currently lacks structure and consistency, as such the incoming Commercial Director needs to address the lack of processes, procedures, systems, contract standardisation. As the business grows, the cost models need to be fit for purpose, currently, there is no consistency to these cost models and uniformity needs to be achieved. The team have lacked true leadership, and we expect some resistance to change as higher performance is demanded across the function. Key deliverables within the first 12 months include: Define and implement a consistent costing model. In close collaboration with the senior leadership team, build a robust pipeline of opportunity. Analyse the capability of the current team, identify any gaps and implement practical steps to address these. Essential Hard Skills (Skills & Experience) Proven leasing knowledge with the capability of building pricing models and leading negotiations. Strong rail operations knowledge Have a strong commercial acumen with the ability to set a commercial strategy and lead new business activity. Line Management experience Bidding knowledge highly desirable Essential Soft Skills (Attributes & Behaviours) Dedicated and capable of prioritising the various responsibilities. Gravitas and has the ability to influence and persuade Exceptional negotiation skills Strong emotional intelligence, with an ability to navigate diverse stakeholders Natural commercial acumen that can think on their feet. Working Arrangements & Location: Hybrid working model Based in Derbyshire office, with 1 day working from home and another optional on client visits. Interview Process: 1st Stage Face-to-face interview with General Manager, and HR & Administration Manager. 2nd Stage Face-to-face interview with General Manager & Chief Executive Officer. Good to know: The working environment can be described as agile, quick, and unaffected by red tape. With a headcount of 75, this is an SME with an incredible passion for the products, industry, progress and achievements of the collective. With a culture of name, not a number , this is a business where everyone knows everyone, and this sets the business apart from other businesses in the Freight Sector. It has been identified that there is a lack of leadership in the commercial function and as a result capability gaps in the team. The incoming Commercial Director needs to develop the team culture and clearly define the mission surrounding growth of the division. The Commercial Director will play a pivotal role in shaping the company s commercial strategy, building robust costing models and leading both a capable and under-directed team. We need the incoming Commercial Director to drive consistency in contracts, processes and system utilisation. In conjunction with the above, we need the successful candidate to build a strong pipeline and identify opportunities for growth. A major project, and indeed focus area of this role, for the company involves the introduction of a new product into the market. Early tests have shown exceptional capabilities and the product is described as being among the best in the sector. This is gaining a lot of interest, and the initial order numbers will likely be doubled. Budget: Low: £90,(Apply online only) Mid: £95,(Apply online only) High: £100,(Apply online only) Supporting benefits Bonus: 10% of annual salary, structure and earning metric to be defined. Pension 8% Employer contribution. Executive Search Delivery Team: Head of Executive Search, Tom Norton: Client & Opportunity Management, Client Advisory, Recommendations & Offer Negotiation. Principal Consultant, Billy Jackson: Longlisting, Networking, Research & Search, Interviews, Data & Market Intel & shortlist presentation. About Ford & Stanley Executive Search: Please see supporting appendix : Executive Search Candidate Journey Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy. Services advertised by Ford & Stanley Executive Search are that of an executive search and talent advisory business.
My client based in Nottingham has an urgent requirement for an IT Support Engineer to join on an initial 2 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows 10 imaging, troubleshooting - PC, Laptop and Printer hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role.
Oct 07, 2025
Full time
My client based in Nottingham has an urgent requirement for an IT Support Engineer to join on an initial 2 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows 10 imaging, troubleshooting - PC, Laptop and Printer hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role.
