Development Operations Manager

Development Operations Manager

Pembroke College Oxford is seeking a highly organised and analytical Development Operations Manager to play a central role in supporting the College s Development and fundraising activities.

Founded in 1624, Pembroke is an inclusive and dynamic College based on a central site in Oxford that combines historic quadrangles with award-winning new developments. The College has ambitious plans for the future and an active programme of alumni engagement, stewardship and fundraising to support its academic mission and long-term sustainability.

The Development Operations Manager is a pivotal role within the Development team. Working closely with the Development Director.

• The post-holder will be responsible for the operational foundations that underpin the College s fundraising activity, including alumni database management, gift processing, prospect research, reporting, and insight generation.
• The role is essential to ensuring that the Development team works efficiently, accurately, and strategically, supported by high-quality data and robust processes.
• The post-holder will manage the College s alumni database (DARS), acting as a knowledgeable and trusted first point of contact for database queries, and will lead projects to improve data quality and compliance.
• You will also play a key role in analysing giving patterns and engagement trends, preparing reports for colleagues and committees, and supporting the identification and tracking of potential donors.
• In addition, the role includes dotted-line management responsibility for the Development Coordinator, with a particular focus on overseeing operational activity.

Main Duties of the Development Operations Manager include:

• Data and Database Management
• Prospect Research and Tracking
• Insights, Trends and Segmentation
• Gift Processing and Gift Acceptance

Requirements of the Development Operations Manager

• This post would suit someone who is confident working with complex data, highly numerate, and able to spot patterns and trends.
• The successful candidate will be an excellent communicator, able to work collaboratively within a small, interdependent team.
• You will also exercise discretion and sound judgement when handling confidential information.

PLEASE send a covering letter with your CV, by midday, February 11th