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Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Helpdesk Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Operator to join the team. As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Quality Manage CAFM system as key user on site including PPM records, reactives and reporting. Answer calls/email for the business in a timely fashion Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained. Where required, review Subcontractor performance and feedback through appropriate systems (e.g. Ariba) with assistance from Contract Support. Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations. People & Development Promote and maintain CBRE culture. Collate and process timesheets and expenses weekly in absence of Contract Support. Communicate effectively and build/maintain relationships at all levels with internal and external customers. Attend and participate in any relevant training courses. Contract: Alongside Contract Support assist with the monthly customer report. Provide comprehensive reports relating to all jobs raised through the CAFM system. Analysis and comprehension of reports relating to CAFM system. Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support. Logging hazards & customer feedback on the QHSE Management Portal Perform any other duties or responsibilities as requested by the CM or Management Team. Finance: Understand procedures and processes and operate them to the required standard. Examples of these are: Obtaining supplier quotes and uploading onto the internal system for client approval. Arranging agency cover & submitting hours on portal. Updating the CBRE Performance Portal as and when required. Person Specification: Organised - Works in a structured way. Thinks ahead to prioritise workload Logical - Works in a clear and consistent manner Attention to detail - Thorough in carrying out a task, with a high degree of accuracy Assertiveness - Confident, effective in putting across point of view to others Persistence - Follows through to resolution Customer and team focus - Puts customer and team needs first; always considers impact of their actions

We have an exciting new opportunity for a Bookkeeper to join our established and fast-growing business. Job Role : Bookkeeper (Part-Time) Location : Hinckley Salary : Competative Required : 2 years bookkeeping experience, Quickbooks Knowledge About Us We are advisors for SME's Recruitment Company providing a comprehensive service to our clients. We are looking for some to be confidnet in the below. Ideally you will: Have gained relevant experience in an Accounting practice Have Knowledgeable Experience on QuickBooks and Sage 50 Have experience of doing VAT Returns Have experience running weekly and monthly Payroll Experinece in Chasing outstanding invoices The person we are looking for will be: Thorough in their approach to work and attention to detail Keen to learn and use the latest technology Driven to succeed in their daily task In return we offer: Opportunity to join a firm of online Chartered Accountants at an early stage. Prospect of working with a range of exciting clients. Flexible working and ability to work partly from home Career progression, your career develops as our firm grows. While the position ideally is full-time someone with the right level of experience who would like to work part-time will also be considered. Benefits: Company pension Flexible schedule On-site parking Work from home In return for your commitment my client offers a stable and secure career for a technically motivated engineer. If you feel this is of interest please send your CV directly to Jordan Pannell at or call for a confidential discussion on (phone number removed).

You ve built it, scaled it, and learned the hard lessons. Now it s time to use that experience to help others do the same - without the guesswork. Behind every successful SME is a founder facing complex decisions, constant pressure and the challenge of leading growth without losing clarity or control. We exist to support those founders, and we re now seeking an exceptional Business Coach to join us in helping ambitious entrepreneurs build high-performing businesses that deliver both commercial success and personal freedom. This is an opportunity to coach at the sharp end of SME growth. As a Business Coach with the Henley Coaching Partnership , you ll work alongside ambitious founders of established businesses, using proven frameworks, commercial insight and trusted advisory skills to help them scale with confidence - while building your own rewarding coaching practice within a respected, results-driven partnership. If you ve got the playbook and are ready to share it with some amazing businesses, we d love to hear from you. We are particularly keen to hear from tech sector subject-matter experts who have founded, grown or exited a Tech/Software business. Ready to make a difference? The Opportunity at a Glance: Business Coach Employment or Self-Employed Associate Hybrid (UK-wide) OTE £75,000-£100,000+ Who we are: Henley Coaching Partnership (HCP) is a trusted coaching partner to established, scaling founder-led businesses. We help founders and leadership teams align their personal and business goals, build high-performing teams, and achieve sustainable financial freedom through proven frameworks and practical, commercially-minded coaching. With a portfolio of 65+ active clients across diverse sectors, from design, architecture and creative studios to professional services, technology and high-end manufacturing, HCP has earned a reputation for results-driven coaching that blends structure, psychology and commercial strategy. Our clients are typically founder-led SMEs with £1m £10m turnover, 2 50 employees, and clear ambitions for growth, scale or exit. Our coaches are a team of highly experienced and skilled professionals from a range of industry backgrounds, supporting our Founders as their business coach and trusted advisor The Opportunity We are now seeking exceptional Business Coaches to join our growing partnership. This opportunity suits experienced coaches and exited founders who want to use their business acumen, leadership experience and interpersonal skill to make a measurable impact in other entrepreneurs success stories. As an HCP Coach, you will work directly with founders of established SMEs, guiding them to build stronger, more valuable businesses through clarity of strategy, disciplined execution and personal development as leaders. You will combine independence with the backing of a proven partnership. Our frameworks, methodology, brand reputation and client community give you a strong foundation for success, while you actively develop and grow your own client base. What you ll do • Coach and advise founders to set and achieve commercial, operational and personal goals • Deliver regular one-to-one coaching sessions (usually fortnightly) using HCP s structured approach • Build your own portfolio of up to 15 clients through both referred and self-generated leads • Participate in HCP community events, growth workshops and peer development sessions • Contribute to the continued growth and reputation of the partnership What you ll bring • Proven experience as a business coach or as an exited founder / senior leader with deep commercial understanding. • Strong emotional intelligence and interpersonal skill, able to build trust quickly with ambitious founders. • Strategic and analytical mindset with an ability to simplify complex challenges. • A structured yet flexible coaching style, confident using proven frameworks, comfortable challenging founders constructively, and commercially fluent in how strategy, people, operations and finance interconnect within a growing business. • Financial acumen: confident interpreting performance data, P&L and cashflow, helping founders make decisions grounded in both numbers and behaviour. • Commercial drive and ownership for business development. • A values-led approach aligned with HCP s reputation for high integrity, professionalism and genuine partnership. Training & Development All new coaches complete a structured onboarding and development pathway combining in-person training, digital resources and ongoing peer-support. Values & Ethos • HCP operates with a simple philosophy: we help founders achieve real results through clarity, integrity and action. • Our approach is commercially rigorous yet deeply human, balancing business growth with wellbeing and purpose. • We do not do hard-sell or formulaic coaching. Instead, we believe in honest conversations, evidence-based frameworks and long-term partnerships built on trust and measurable progress. Reward & Structure Coaches can choose employment or self-employed status. Earnings are based on a percentage of client fees circa £75,000-£100,000+ OTE. Top performers can earn significantly more. If you re ready to put your experience to work where it genuinely matters, helping ambitious founders build stronger, more valuable businesses, then this could be the most rewarding next chapter of your career. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

My client are a multi-disciplinary consultancy providing professional services and specialist advice to a wide range of commercial and domestic clients. As part of their continued growth, they are seeking an experienced Chartered Building Surveyor (MRICS) to support the development of our regional operations in the East Midlands. This is an excellent opportunity for a motivated and commercially minded surveyor to take ownership of a regional workload, while benefiting from the support of an established and respected consultancy. You will work independently but as part of a collaborative professional team, delivering a variety of technical and advisory surveying services. Key Responsibilities: Deliver a range of professional building surveying services, including: Building surveys and condition reports Contract administration and project management Planned preventative maintenance (PPM) and lifecycle advice Act as the primary point of contact for regional clients, ensuring high standards of service delivery. Support the growth and development of the East Midlands workload through professional excellence and client engagement. Requirements: Chartered Building Surveyor (MRICS) qualification. Proven experience in a consultancy or professional services environment. Strong technical knowledge across core building surveying disciplines. Even if you are happy in your current role for now, we always welcome calls from Building Surveying professionals who are keen to make their introductions for future months or years. Carrington West's Property & Building Control division is the fastest growing in the country, our specialist team has a combined over 30+ years' experience in this market. Please call Jack James at Carrington West on (phone number removed) for more information. By applying for this position, you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for.

BDS are working with a local housing association to recruit a Permanent sheltered housing advisor to provide a housing management service within one of their sheltered services for the over 55's in the Harlow area. Duties: Daily welfare checks to residents. Facilitate property lettings and tenant communication for smooth onboarding Conduct regular health and safety checks to ensure property conditions are well-maintained. Coordinate with external agencies and providers when necessary. Monitor tenant rent accounts, ensuring deadlines are met and addressing any arrears Act promptly on complaints regarding anti-social behaviour, escalating where needed. Report communal area repairs and maintain strong partnerships with external support agencies. Criteria: The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting. Strong understanding of tenant and housing management, particularly for older adults Confident in conducting health and safety checks within residential environments Effective communicator, able to handle complaints and uphold tenancy agreements Experience working collaboratively with external agencies to support tenants' needs Salary: From 29,000 per annum

Your new company You'll be joining a well-established and respected accountancy practice with a strong presence in the South West. The firm prides itself on delivering high-quality audit and advisory services to a diverse portfolio of clients, ranging from owner-managed businesses to larger corporate entities. They offer a collaborative and supportive environment where professional development is encouraged. Your new role As an Audit Senior, you will lead audits from planning through to completion, working closely with clients and junior team members. You'll manage fieldwork, review work prepared by trainees, and ensure compliance with relevant standards. This role offers exposure to a variety of sectors and the opportunity to build strong client relationships while developing your technical expertise. What you'll need to succeed ACA/ACCA qualified (or equivalent) with recent audit experience in practice Strong technical knowledge of auditing standards and financial reporting Excellent communication and organisational skills Ability to manage multiple assignments and mentor junior staff What you'll get in return Competitive salary and benefits package Flexible working options and a supportive culture Clear progression opportunities within a growing firm Access to ongoing training and professional development What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

About the Role A prestigious private family office with a portfolio of high-profile residential properties is seeking an experienced Client-Side Residential Asset Manager to oversee and enhance the performance, value, and operational quality of its London-based assets. This is a rare opportunity to work directly for a private principal, managing best-in-class properties within a discreet, highly professional environment. Key Responsibilities As Residential Asset Manager, you will take ownership of the full asset management lifecycle, including: Overseeing the strategic and day-to-day management of a diverse residential portfolio Developing and implementing asset strategies to maximise rental returns, capital value, and long-term performance Managing lettings, renewals, rent reviews, and tenant relationships to ensure exceptional service standards Coordinating refurbishment, maintenance, and capital expenditure projects with external consultants and contractors Financial oversight including budgeting, forecasting, service charge review, and performance reporting Ensuring compliance with all regulatory, H&S, and statutory requirements Conducting market research and providing recommendations on acquisitions, disposals, and value-add opportunities Acting as a trusted advisor to the family office and working closely with internal teams and external stakeholders About You The ideal candidate will bring: Proven experience in residential asset management (client-side, private office, or investor environment preferred) Strong knowledge of the London residential market Excellent communication and stakeholder management skills, with a discreet and polished approach Commercial acumen with the ability to analyse performance and identify opportunities for improvement A proactive, hands-on mindset with exceptional organisational ability Experience managing premium or super-prime assets is advantageous Why Join? Work directly for a highly respected private family office Manage a portfolio of high-profile, best-in-class London properties Opportunity to play a key strategic role with significant autonomy Collaborative, respectful working culture with long-term outlook Competitive compensation package and benefits

Customer Service Advisor Stevenage Full-time Monday Friday, 8:30am 5:00pm £12.82 Per hour - £25,000 p/a We are recruiting on behalf of a well-established and growing organisation within the medical devices sector. This is an excellent opportunity to join a fast-paced, customer-focused environment where accuracy, teamwork and continuous improvement are highly valued. The Role As a Customer Service Advisor , you will play a key role in supporting customers and internal teams by managing orders, coordinating equipment, and resolving queries efficiently. This role requires strong attention to detail, confidence working with data, and the ability to remain calm under pressure. Key Responsibilities Accurately processing sales orders in a timely manner Scheduling specialist equipment for elective and trauma procedures Providing proactive solutions to material or stock constraints Handling customer queries and complaints professionally Ensuring all customer contact is managed promptly and to a high standard Supporting operational leadership with process mapping Contributing to a culture of continuous improvement About You Educated to High School level (or equivalent) Strong problem-solving skills Advanced Excel skills (including lookups, pivot tables, formatting) Able to remain calm and organised in a fast-paced environment Strong multitasking, time management and prioritisation skills High attention to detail with a process-improvement mindset Comfortable working collaboratively within a team Fluent in spoken and written English If you are interested in this role, please apply below with your most recent CV. WGCCOMMPERM By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold you provided data. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.

Job Title: Customer Service Advisor Contract: 6 months Location: Sheffield, UK Job Purpose To deliver a high-quality customer service function by acting as the primary point of contact for members of the public regarding services delivered by Veolia on behalf of Sheffield City Council. The role is responsible for handling customer enquiries, service requests, and complaints across multiple channels, ensuring timely resolution, clear communication, and adherence to contractual performance targets. Key Responsibilities Act as the first point of contact for customers via telephone, email, social media, and face-to-face interactions, dealing with both internal and external customers in a professional and courteous manner. Manage a high volume of incoming enquiries relating to approximately 240,000 properties across Sheffield. Respond promptly and accurately to customer enquiries, service requests, and complaints, ensuring a positive customer experience. Resolve customer complaints at the first point of contact wherever possible, achieving outcomes that meet both customer expectations and business requirements. Gather, assess, and record all relevant information required to resolve service enquiries effectively. Process customer requests, complaints, and enquiries in line with agreed procedures and service standards. Liaise closely with internal teams, including Operations and Systems Support, to ensure work is completed, issues are progressed, and system records are updated accurately. Carry out proactive and reactive customer callbacks to provide progress updates and confirm resolution of issues. Clearly communicate resolution timescales and manage customer expectations throughout the service lifecycle. Maintain a strong working knowledge of all relevant processes, procedures, and systems to ensure service quality and contractual compliance. Contribute to the achievement of contractual call-handling and performance targets through efficient and effective customer service delivery. Key Skills and Competencies Strong customer service and communication skills across multiple channels Ability to handle high volumes of enquiries in a fast-paced environment Confident complaint-handling and problem-solving capability Attention to detail and accuracy in record-keeping and system updates Ability to work collaboratively with internal teams Commitment to service quality, consistency, and continuous improvement What happens next? Your application and CV will be carefully reviewed by the recruitment team managing this position. If your experience matches the role requirements, we will contact you within 48 hours to discuss the opportunity and outline the next steps. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Leicester Area - Tax Advisor We are actively recruiting for a Tax Advisor position with a well-established and supportive accountancy practice in the Leicester area. This is a great opportunity to join a friendly, collaborative firm that values work-life balance, offers flexibility, and provides ongoing development. The practice maintains a strong office-based culture but is also understanding of occasional home working when needed. Benefits: • Flexible full-time hours within a standard office schedule• Part-time options available (minimum 4 days per week or reduced daily hours)• Flexibility for school hours and tailored working patterns• Generous holiday allowance including floating days and additional firm-wide leave• Free on-site parking• Supportive, team-oriented working environment• Ongoing CPD and professional development opportunities Key Responsibilities for Tax Advisor Vacancy: • Preparation of personal tax returns and P11Ds• Completing capital gains tax submissions• Reviewing corporation tax returns and supporting advisory work• Managing internal systems, controls, and workflow processes• Providing clients with general and specialist tax advice• Supporting clients with digital tax compliance (MTD)• Offering occasional payroll support as required Key Requirements for Tax Advisor Vacancy: • Experience preparing personal tax returns• Comfortable working primarily in an office environment, with some flexibility

Trust / Private Client Tax Manager Our Client - Leading Private Client Tax Accountants London / HybridFull-Time Up to £80,000 (dependent on experience) plus excellent benefits Are you an experienced trust and private client professional ready to step into a management role? Our client, a highly regarded firm of chartered accountants, is seeking a Trust / Private Client Tax Manager to join their established and growing Trust Team. This is an outstanding opportunity to take ownership of a diverse portfolio, lead client relationships, and play a key role in shaping the development of the trust and private client offering within a supportive, high-quality firm. The Role As Trust / Private Client Manager, you will take responsibility for the management and delivery of trust, estate and private client services, working closely with partners and acting as a trusted adviser to clients. Key responsibilities will include: Managing a portfolio of UK resident trusts, with exposure to non-UK trusts and estates Reviewing and overseeing the preparation of trust accounts and tax returns Advising on trust taxation, distributions, IHT and planning matters Acting as the primary point of contact for clients, trustees, beneficiaries and HMRC Supporting and contributing to trust planning and advisory projects Managing workflows, deadlines and quality of work across the portfolio Coaching, mentoring and reviewing the work of junior team members Assisting partners with business development and client relationship management About You 5+ years' experience in trust and private client work within a professional services firm Strong technical knowledge of trust taxation and administration CTA, STEP and/or ACA/ACCA qualification (or equivalent experience) Experience managing a client portfolio and supervising junior staff Excellent communication skills and a confident, client-facing approach Strong organisational skills with the ability to manage competing priorities Experience with probate, estate administration, charitable trusts or complex IHT planning would be highly advantageous. Why Join Our Client? Our client is recognised for delivering high-quality private client services while fostering a genuinely supportive and people-focused culture. You can expect: A senior role with autonomy and real influence A clear pathway toward Senior Manager or Director progression Ongoing technical and leadership development Exposure to complex, high-value trust and estate work A collaborative environment that values expertise, initiative and long-term growth How to Apply For further details or to apply in confidence, please contact: John Corfield As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

IFA Administrator (Bespoke Firm) 35,000- 40,000 + Bonus + Company Benefits City of London Are you an IFA Administrator or similar looking for a varied and exciting role within a bespoke, tight-knit Firm who pride themselves on looking after and developing their staff in a role offering a varied workload and ongoing opportunities to upskill yourself? The tight-knit Advisory Firm have seen ongoing stability since their establishment 20 years ago whilst building a loyal client base across numerous sectors. Due to an ever increasing workload they are looking to grow their team of 13 in Central London. In this varied role you will primarily support advisors with their day-to-day responsibility including processing documentation for new and existing business and preparing financial illustrations and adivce. You will also regularly liaise with clients and suppliers in addition to undertaking general office administration work. This role would suit an IFA Administrator or similar looking for a varied role within a well-established firm offering the chance to work within a friendly team and increase your earnings through a bonus. The Role: Manage and process client documentation- new and existing business Liaise with clients and support their needs Prepare illustrations, advice and recommendations Assist financial advisors in day-to-day function Monday-Friday 8:30am-5pm The Person: IFA Administrator or similar Looking to join a tight-knit firm Commutable to City of London Reference number: BBBH23519 Admin, Administrator, Office, Financial, Advisor, Advisory, Finance, Client, Project, CRM, Reports, Financial Services, Central London, City of London If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Client Services Administrator (Financial Advisory) 38,000- 42,000 + Bonus + Company Benefits City of London Are you a Client Services / Office Administrator from a Financial Planning background? On offer is a varied and rewarding role where no two days will be the same within a bespoke, close-knit Firm known for supporting and developing their staff in a role offering ongoing opportunities to grow your skills and a bonus to increase your earnings. The close-knit Advisory Firm have seen ongoing stability since their establishment 20 years ago whilst building a loyal client base across numerous sectors. Due to an ever increasing workload they are looking to welcome an additional member into their collaborative team of 13 in Central London. In this engaging role you will primarily support Advisors with their day-to-day responsibilities including processing documentation for new and existing business and preparing financial illustrations and advice. You will also regularly liaise with clients and suppliers in addition to undertaking general office administration work. This role would suit a Client Services Administrator or similar looking for a varied position within a well-established firm offering the chance to work as part of a supportive and friendly team and increase your earnings through a bonus. The Role: Manage and process client documentation - new and existing business Liaise with clients and provide caring service to their needs Prepare illustrations, advice and recommendations Assist financial advisors in day-to-day function Monday-Friday 8:30am-5pm The Person: Client Services / Office Administrator or similar Financial Advisory background Commutable to City of London Reference number: BBBH23519 Admin, Administrator, Office, Financial, Advisor, Advisory, Finance, Client, Services, Project, CRM, Reports, Financial Services, Central London, City of London, Soho, Blackfriars, Waterloo If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Customer Service Advisor Due to company growth, this is a fantastic opportunity for an experienced Customer Service professional to join a thriving team and company based in Stone, Staffordshire, who I honestly just love recruiting for. You will be working as part of an award winning, well-established, family led company, that offers and fosters a supportive and forward-thinking work culture. It is somewhere where you will be proud to work, and they ensure all their staff feel valued. They take pride in investing in their employees through continuous personal and professional development, structured progression pathways, and a collaborative work environment across the business as a whole. Stone (Hybrid Working) Salary: £24,570 + uncapped commission Shifts worked on a rota basis / 37.5 hours per week: Shifts as below: Monday-Friday 8:00am to 4:30pm 9:30am to 6:00pm 12:00pm to 8:00pm Saturday 8:00am to 2:00pm The Role: As the Customer Service Advisor, you will join an exceptional team of 15, and whilst this is a challenging role, it is highly rewarding role where no two days are the same. You ll also play a key part in achieving the company goal: helping people get out and stay out of debt. You ll handle inbound and outbound calls, live chat, and emails, working with customers who may be experiencing financial difficulty. Using excellent listening, questioning, and negotiation skills, you ll agree fair and affordable payment arrangements while adhering to client instructions and regulatory requirements. On a day-to-day basis, as the Contact Centre Agent, your responsibilities will include: Handle inbound and outbound customer contact via phone, live chat, and email Negotiate and agree affordable payment plans tailored to individual circumstances Manage objections professionally and compassionately Work collaboratively with your team to share best practice and improve performance Accurately update systems and maintain detailed case notes Work towards individual and team targets while delivering excellent customer service Requirements To be successfully considered for the position of Customer Service Advisor, you will have a minimum of 1 year s call centre experience, and a conscientious personality. In addition to this, you will also demonstrate: Proven customer service experience, with excellent listening and communication skills Great IT proficiency Strong written and verbal English Resilient and able to handle challenging conversations Self-motivated and target-driven Assertive yet compassionate approach Strong negotiation and objection handling skills Positive, friendly, and a team player High attention to detail with the ability to multitask and adapt quickly Additional Information This role can be very challenging at times, but you have a fantastic support network, approachable managers, and mental health support at hand if needed. Also to note, as I think it says it all the wider team recently reported 100% recommendation rate in their employee survey To make sure you feel confident in your ability to carry out the role, you will engage in a dedicated two-week induction/training programme, providing in-depth knowledge of the industry, the systems, and clients. After probation, you ll have access to ongoing development, a clear grading structure, and genuine progression opportunities. £24,570 basic salary + lucrative uncapped commission Hybrid working (3 days office / 2 days home after probation) 21 days holiday (+ bank holidays + 4 days over Christmas) Flexible shift patterns Excellent training Mandatory office shutdown between Christmas & New Year Company pension scheme Company sick pay Free onsite parking Casual dress days and regular social events Mental Health Champions and wellbeing initiatives This is a truly brilliant opportunity in Stone, Staffordshire for an experienced Customer Service professional to join an established, fast-growing business, offering fantastic career potential. To find out more, call Safer Hand Solutions and ask for Hannah Kirk, or apply today to be considered for the role. Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we may only contact applicants directly who have been successfully shortlisted but may also contact you in regards to any other suitable vacancies.

Job Title: Cyber Insurance Specialist Broker Location: Bristol (with regular time in London) Salary: Flexible and generous package available - Junior through to senior level, dependent on individual. Company benefits About the Company: This is an established, nationally recognised insurance brokerage with a strong presence across the UK and a growing specialist capability in Cyber and Financial Lines. With a collaborative culture between its London hub and regional offices, the business is investing heavily in specialist expertise to support both retail brokers and complex client needs across its wider network. Role Summary: This is a pure Cyber-focused role, designed to embed genuine technical expertise into the regional business while maintaining close alignment with a specialist London Cyber team. The successful individual will act as a go-to Cyber expert, supporting brokers, engaging with clients on complex risks, and helping roll out a newly launched Cyber product across a large national office network. The role is intentionally flexible, with scope to appoint at either junior or senior level depending on the individual's background, attitude, and curiosity for the Cyber space. Key Responsibilities: • Act as a Cyber subject-matter expert, supporting brokers with complex client risks and placements • Work closely with the London Cyber team, ensuring knowledge transfer into the regional business • Support the rollout and use of a new Cyber product across multiple regional offices • Advise on real-world Cyber incidents and emerging threats, translating technical events into insurance context • Collaborate with retail brokers on client meetings where specialist Cyber input is required • Continuously build knowledge of developments in the Cyber and technology risk landscape Requirements: • A genuine interest and curiosity in Cyber risk and how the space is evolving • Base-level understanding of Financial Lines and insurance fundamentals • Ability to engage confidently with brokers and clients on technical Cyber topics • Willingness to spend regular time working alongside a London-based Cyber team • Right attitude to learn, collaborate, and grow with a developing specialist function If this role isn't quite right, it's still worth speaking to one of our specialist team - we may be working on something that hasn't hit the market yet. Related Job Titles: Cyber Broker, Cyber Insurance Specialist, Financial Lines Broker (Cyber), Cyber Risk Advisor, Cyber Underwriting Specialist

This is an excellent opportunity for an experienced internal audit professional to join a well-established public sector Audit & Counter Fraud function on an interim basis for a period of 3 months. The role will play a key part in providing independent assurance over governance, risk management and internal control frameworks across a large and complex organisation, as well as supporting external public sector clients. Working closely with senior officers and stakeholders, the successful candidate will contribute to strategic audit planning, delivery of high-quality assurance work, and the development of innovative audit techniques, including data analytics. What will the Interim Internal Auditor role involve? Deliver risk-based internal audits across a wide range of service areas, including contract and governance reviews Provide independent assurance and advisory support on risk management, control frameworks and compliance Work closely with senior stakeholders to understand strategic objectives and emerging risks Contribute to the development of audit methodologies, including data analysis techniques Support audit delivery for external public sector clients and partner organisations Suitable Candidate for the Interim Internal Auditor vacancy: Professionally qualified accountant or auditor with relevant hands-on experience Strong knowledge of Public Sector Internal Audit Standards (PSIAS) Experience delivering audits across multiple service areas within a public sector environment Sound understanding of governance, risk management and internal control frameworks Strong analytical, communication and stakeholder engagement skills Additional benefits and information for the role of Interim Internal Auditor: 3-month assignment Hybrid working with flexibility around office attendance Opportunity to work on strategic and high-impact audit assignments Supportive and values-led working environment CMA Recruitment Group is acting as a recruitment business in relation to this role. CMA complies with all relevant UK legislation and doesn t discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications received.

Audit Senior - Exeter - £30 - £45k DOE When looking for your next opportunity in your accountancy career, there's probably a few immediate things that you look out for. The salary and location need to be right and the role and responsibilities need to suit. But what about what comes next? Wouldn't it be great to join somewhere with a clear and proven pathway to career progression? Trial Balance are working with a hugely successful accountancy practice, in their search for an Audit Senior to join their Exeter office. This role would suit either an experienced Audit Senior or a Semi-Senior who wishes to take a step up. The role will see the successful candidate take a lead role in audits for a wide range of clients, in a variety of industries. You will need to maintain strong client relationships and act as a true business advisor, as well as training and mentoring more junior members of staff. Strong technical accounting skills are essential, as well as excellent communication skills - you will need to have the ability to communicate financial concepts to non-finance staff. Whilst this client is keeping an open mind where qualifications are concerned, a proven track record of success within an audit role in an accountancy practice setting is essential. You'll be working with a team of highly motivated and supportive accountants, but also a very sociable group who believe in enjoying the working day. Professional and personal development are on offer here, with study support being offered where relevant. If this sounds like an opportunity you wish to explore further, please apply quoting job reference JVS10849 or get in touch with Jay Vilarrubi-Smith for a chat. Trial Balance is a market leading supplier of recruitment services to accountancy practices across the South-West and works on vacancies at all levels in a practice environment. For a confidential discussion about your career options please contact Jay Vilarrubi-Smith, our dedicated practice specialist.

Pivotal senior leadership position, trusted advisor to the Chief Constable S151 Officer, ensuring long-term financial sustainability & transparency About Our Client South Yorkshire Police cover an area of approximately 600 square miles and a population of almost 1.4 million. Their annual budget is in excess of £300 million and the organisation employs over 3,000 police officers and 2,200 support staff. Their mission is to make communities safer, prevent crime and disorder, and focus on those who cause harm to others. Job Description The Chief Finance Officer role balances organisational governance requirements, statutory Section 151 responsibilities, and executive leadership responsibilities in line with the South Yorkshire Police Competency and Values Framework, ensuring financial integrity and strategic impact across the organisation. Fulfil Section 151 statutory responsibilities in accordance with the Local Government Act and CIPFA guidance, ensuring robust governance, compliance and accountability for financial risk. Work in formal collaborative partnership with the Chief Finance Officer of the South Yorkshire Mayoral Combined Authority, agreeing protocols for joint financial planning, reporting and risk management. Act as a key member of the Senior Command Team, contributing to Force strategy development and implementation, and providing rigorous financial analysis and constructive challenge to support informed decision-making. Act as a key member of the Senior Command Team, contributing to Force strategy development and implementation, and providing rigorous financial analysis and constructive challenge to support informed decision-making. Lead the development and delivery of the Medium-Term Financial Strategy (MTFS), annual revenue budget and capital programme, ensuring alignment with Force priorities and regular review of underlying assumptions. Drive integrated business and resource planning, aligning finance, workforce and estates plans to enable sustainable policing and organisational resilience. Champion financial transformation and continuous improvement, leveraging digital tools (e.g., ORACLE, EPM) to enhance forecasting, reporting and decision support. Ensure timely, accurate and fit-for-purpose financial information is provided to decision-makers, including clear analysis of implications, risks and options. Lead financial assurance and scrutiny processes, managing relationships with internal and external audit, and providing expert support and advice to the Joint Audit Committee. Establish and monitor a performance framework for the Finance function, including KPIs for accuracy, timeliness, compliance and customer satisfaction, and report regularly to the Senior Command Team. Influence business decisions, ensuring opportunities and risks are fully considered and aligned with the Force's financial strategy, and that sufficient resources are available to provide timely, objective financial advice. Promote value for money and service efficiency, identifying and delivering savings opportunities while safeguarding public money and maintaining service quality. Build and maintain strong relationships with internal and external stakeholders, including the SYMCA, other emergency services and national policing bodies, representing the Force at local, regional and national forums. Lead, inspire and develop a high-performing finance team, fostering a culture of professionalism, collaboration and innovation, and ensuring capability to meet current and future challenges. The Successful Applicant CCAB or CIMA-qualified. Significant experience managing a broad range of accounting functions within a public sector organisation of comparable size, complexity, and subject to external scrutiny. Proven ability to manage and oversee entire organisational budgets at senior level, demonstrating strong commercial acumen. Clear understanding of the financial, political, and operational context in which police forces operate. Skilled in supporting, coaching, and influencing teams, senior colleagues, and peers to achieve organisational objectives. Effective leadership in planning, negotiating, and delivering change initiatives. Demonstrated ability to negotiate and influence senior stakeholders, including Board members and external partners, to secure buy-in for strategic decisions. Excellent interpersonal skills with the ability to build strong relationships and communicate complex financial information clearly. Proven capability to manage a demanding workload while maintaining a forward-looking strategic approach. Previous experience in leading professional staff and driving high performance. What's on Offer South Yorkshire Police offer generous entitlements and supportive policies to enable a better work-life balance, some of which are listed below: Competitive salary ranging from £116,841 to £128,310 per annum, and access to a generous pension scheme Generous annual leave allowance. A wide range of family friendly policies including enhanced maternity, paternity and adoption leave. Comprehensive range of development and leadership courses to develop your career with South Yorkshire Police. Employee Assistant Programme (accessible 24/7) offering confidential support and advice. Flexible lifestyle benefits such as: Blue Light Card, Company Shop, Cycle to work scheme. Membership to the Sports and Social Club. Access to a wide range of staff support groups and networks. A relocation package of up to £8,000 may be offered on a case-by-case basis, subject to the fulfilment of specific requirements. The closing date for applications is Midnight on Thursday 15th January 2026. Applications will need to include a CV and a Statement of Suitability. Contact Nicola Harper Quote job ref JN-Z Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.