Business Continuity and Disaster Recovery Manager

Job title: Business Continuity and Disaster Recovery (BCDR) Manager
Grade: SEO
Location: Remote working available. Contracted base location: Liverpool or Darlington
Reports to: Head of Assurance
Line management responsibility: May be required
Security clearance: Enhanced Disclosure and Barring Check and completion of Baseline Personnel Security Standard (BPSS)

Role Overview

The Business Continuity and Disaster Recovery (BCDR) Manager is responsible for supporting the development of, and providing assurance on, DBS's organisational BCDR framework. This includes ownership of the BCDR testing programme and ensuring a consistent One DBSapproach to business continuity planning.The post holder will act as the subject matter expert for BCDR, advising senior stakeholders including the Board and Senior Leadership Team (SLT). You will ensure that policies, plans and controls are aligned to best practice and fully embedded across DBS.

Job Purpose and Key Responsibilities

Corporate Responsibilities

Develop, maintain and continuously improve DBS's BCDR framework and documentation, including:
Business Continuity Plans
Disaster Recovery Plans
Major Incident Plans
Business Impact Assessments
Denial of Service plans

Identify gaps in BCDR arrangements and develop action plans to address them
Coordinate annual reviews and periodic testing of all corporate and directoratelevel BCDR documentation
Work across Directorates to ensure plans remain current, effective and fit for purpose

Governance, Assurance and Compliance

Provide guidance and assurance to Directorate BCDR Champions, ensuring alignment with the corporate BCDR plan
Challenge and support senior leaders to identify critical functions and ensure these are adequately protected
Ensure DBS meets all internal and external compliance requirements, including those set by the Home Office, GIAA and relevant government standards

Testing, Exercising and Continuous Improvement

Design, coordinate and deliver a comprehensive BCDR testing and exercising programme
Conduct risk assessments relating to scenarios and incidents
Capture lessons learned, track actions to completion and embed improvements into future planning

Incident Management

Support and facilitate activation of BCDR and Major Incident Plans during live incidents
Provide coordination, visibility and reporting on the impact of incidents on critical services
Produce incident outcome and lessonslearned reports

Stakeholder and Supplier Engagement

Chair and manage the BCDR Forum, ensuring actions are tracked and delivered
Work closely with Directorates and the Supplier Management Team to ensure supplier plans align with DBS requirements
Collaborate with external partners and agencies as required

Capability Building

Develop and deliver BCDR training and awareness activity across DBS
Promote organisational understanding of BCDR and its impact on service delivery

Additional Responsibilities

Provide support to, and cover for, the Corporate Risk Manager when required
Membership of the Assurance, Risk and Facilities Directorate Management Team
Undertake line management responsibilities as required

Essential Criteria

Ability and Knowledge
Ability to negotiate, influence and facilitate at all levels to deliver an effective BCDR function
Strong written and verbal communication skills
Knowledge of BCDR management processes and frameworks
Experience designing and implementing corporate BCDR documentation, including BIAs and Major Incident Plans
Experience designing and delivering BCDR testing programmes and applying lessons learned
Ability to operate at executive and senior management level, including report writing and presentations

Experience
Developing and presenting reports to senior management and Boards
Designing and delivering training and workshops, including at senior level
Advising senior leaders during live BCDR incidents
Coordinating staff and services during incidents
Strong organisational skills, with the ability to prioritise and work under pressure

Technical
Qualification in Business Continuity, Emergency Planning or a related discipline, or significant relevant experience
Proficient in Microsoft Office, particularly Excel (including conditional formatting)

Desirable Criteria

Knowledge of ISO 22301 Business Continuity standard
Knowledge of HM Treasury or wider government BCDR guidance
Experience in emergency planning, crisis management and business continuity
PRINCE2 Practitioner or Agile Project Management qualification
Membership of the Business Continuity Institute
Experience in data visualisation and analysis

Civil Service Behaviours

You will be expected to demonstrate the following behaviours:
Making Effective Decisions - Use evidence and sound judgement to make wellreasoned decisions, considering risks and implications
Working Together - Build effective relationships across internal and external stakeholders
Seeing the Bigger Picture - Understand how your role contributes to organisational and Civil Service priorities
Delivering at Pace - Take responsibility for timely, highquality delivery
Communicating and Influencing - Communicate clearly and influence effectively with a wide range of audiences