JOB ROLE: Premises Facilities Manager HOURS: Monday - Friday 8:30am - 5pm SALARY: 16 - 18 per hour LOCATION: Burgess Hill Must be a car driver DURATION: Temp to Perm DUTIES INCLUDE; Key Responsibilities: Oversee the daily operations of the estates function, ensuring all facilities remain safe, compliant, and well-maintained. Provide strategic leadership for estates, health & safety, and compliance, embedding strong processes and assurance measures across all locations. Manage and support Premises Officers and the Estates Business Support Assistant, ensuring effective allocation of tasks and performance oversight. Coordinate external contractors, service providers, and professional consultants (including surveyors and facilities teams). Lead on maintenance scheduling, compliance programmes, lettings safety, fleet management, and contractor performance monitoring. Utilise data, systems, and professional insight to maintain operational control, anticipate challenges, and reduce reactive interventions. Person Specification: Hands-on experience in a trade discipline (e.g., electrical, mechanical, building, carpentry, or engineering), with the ability to manage technical projects and advise on building systems. Proven track record in estates or facilities management, ideally within a multi-site or complex setting. Strong leadership skills with the ability to remain composed and decisive under pressure. Solid understanding of health & safety and statutory compliance Exceptional organisational, communication, and team management abilities. Next steps: Apply today, the client is looking for someone to start immediately! Please apply today with your up to date CV If you experience any issues applying, please send your CV along with the name of the role you are applying for to (url removed) We are committed to safeguarding and promoting the welfare of children and expect all staff and volunteers to share this commitment. Where applicable to the role a Criminal Record Check at the appropriate level for the role will be required prior to commencing employment. Working as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance. Here are just some of the benefits you can expect when you become part of the Office Angels team: Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after Eye care vouchers and money towards glasses should you require them for VDU purposes We can search for permanent work whilst you're in assignments and offer expert interview support and advice Weekly pay Pension scheme option (with employer contributions) 28 days paid annual leave (Based on a weekly accrual) Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed). Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed). Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 03, 2026
Contractor
JOB ROLE: Premises Facilities Manager HOURS: Monday - Friday 8:30am - 5pm SALARY: 16 - 18 per hour LOCATION: Burgess Hill Must be a car driver DURATION: Temp to Perm DUTIES INCLUDE; Key Responsibilities: Oversee the daily operations of the estates function, ensuring all facilities remain safe, compliant, and well-maintained. Provide strategic leadership for estates, health & safety, and compliance, embedding strong processes and assurance measures across all locations. Manage and support Premises Officers and the Estates Business Support Assistant, ensuring effective allocation of tasks and performance oversight. Coordinate external contractors, service providers, and professional consultants (including surveyors and facilities teams). Lead on maintenance scheduling, compliance programmes, lettings safety, fleet management, and contractor performance monitoring. Utilise data, systems, and professional insight to maintain operational control, anticipate challenges, and reduce reactive interventions. Person Specification: Hands-on experience in a trade discipline (e.g., electrical, mechanical, building, carpentry, or engineering), with the ability to manage technical projects and advise on building systems. Proven track record in estates or facilities management, ideally within a multi-site or complex setting. Strong leadership skills with the ability to remain composed and decisive under pressure. Solid understanding of health & safety and statutory compliance Exceptional organisational, communication, and team management abilities. Next steps: Apply today, the client is looking for someone to start immediately! Please apply today with your up to date CV If you experience any issues applying, please send your CV along with the name of the role you are applying for to (url removed) We are committed to safeguarding and promoting the welfare of children and expect all staff and volunteers to share this commitment. Where applicable to the role a Criminal Record Check at the appropriate level for the role will be required prior to commencing employment. Working as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance. Here are just some of the benefits you can expect when you become part of the Office Angels team: Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after Eye care vouchers and money towards glasses should you require them for VDU purposes We can search for permanent work whilst you're in assignments and offer expert interview support and advice Weekly pay Pension scheme option (with employer contributions) 28 days paid annual leave (Based on a weekly accrual) Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed). Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed). Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Project Manager - Education Location: Homebased - Nationwide Travel is Essential to This Role Salary: Up to 42,000 Per Annum Dependent Upon Experience Benefits: 30 days' Annual Leave (increasing to 35 days' with length of service) + Bank Holidays, Company Pension Scheme, Life Insurance x 2, Employee Discount Scheme About Us We are Polaris, one of the UK's largest leading communities of children's service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as Leaving Care services, Residential, Education and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for each and every child in our care. We're ambitious for our children and young people, families and staff and believe in their futures. What We Are Looking For We are looking for an experienced Project Manager who will play a key role within our Organic Growth team by driving our plans to develop new schools to provide outstanding education to our young people across our Community. We are looking for a motivated and skilled Project Manager - Education to help bring these new schools to life ensuring the new schools open on time, to budget and regulatory requirements are met. The post-holder will have excellent project management and inter-personal skills, highly-developed communication skills, experience in stakeholder management and budgets with a strong commitment to making a difference. If you're passionate about delivering projects that genuinely make a difference-and you thrive in a fast-paced, people-focused environment-this could be the perfect next step in your career. Key Responsibilities Supporting the identification of potential new sites proactively and efficiently. Managing the establishment of new schools from purchase through to opening. To support the production of, and subsequently monitor planning applications. Ensuring all construction and refurbishments are in accordance with the Building Safety Act. Ensuring projects are managed to agreed timeframes and budgets. Build and establish a suitable contractor base ensuring project downtime is minimised and well resourced. Assess and procure all required works for new buildings with all relevant Health and Safety regulations, Building Safety Act and Independent Schools Standards. Work closely with education specialists, ensuring all regulatory compliance (Ofsted, LA etc) is in place to ensure schools open within scheduled timescales. To work alongside our Estates Team to develop site maintenance schedules. Working with our Commercial team to build relationships with LA commissioning teams to develop understanding of demand for schools and agree key commercial terms. To work closely with our central functions to ensure resource is in place and Marketing are informed of timings. Develop and maintain project plans and reporting documentation as necessary to ensure timely communication and successful delivery of assigned projects. About You Post-Project Management qualification experience (all levels of post qualification experience will be considered). Maintain an up-to-date knowledge and understanding of RICS requirements and all relevant legislation. Strong leadership, communication and influencing skills. Ability to think strategically, creatively and under pressure. Highly organised with strong problem-solving abilities. Confident working independently and collaboratively with internal and external stakeholders. Experience in managing and delivering to budgets. Possess a full valid driving licence. For more information about this exciting new role, please call Loren Cahill - Head of New Organic Growth on (phone number removed). Polaris is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All applicants will be subject to enhanced DBS checks and thorough referencing prior to appointment. PandoLogic. Category:Education,
Apr 03, 2026
Full time
Project Manager - Education Location: Homebased - Nationwide Travel is Essential to This Role Salary: Up to 42,000 Per Annum Dependent Upon Experience Benefits: 30 days' Annual Leave (increasing to 35 days' with length of service) + Bank Holidays, Company Pension Scheme, Life Insurance x 2, Employee Discount Scheme About Us We are Polaris, one of the UK's largest leading communities of children's service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as Leaving Care services, Residential, Education and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for each and every child in our care. We're ambitious for our children and young people, families and staff and believe in their futures. What We Are Looking For We are looking for an experienced Project Manager who will play a key role within our Organic Growth team by driving our plans to develop new schools to provide outstanding education to our young people across our Community. We are looking for a motivated and skilled Project Manager - Education to help bring these new schools to life ensuring the new schools open on time, to budget and regulatory requirements are met. The post-holder will have excellent project management and inter-personal skills, highly-developed communication skills, experience in stakeholder management and budgets with a strong commitment to making a difference. If you're passionate about delivering projects that genuinely make a difference-and you thrive in a fast-paced, people-focused environment-this could be the perfect next step in your career. Key Responsibilities Supporting the identification of potential new sites proactively and efficiently. Managing the establishment of new schools from purchase through to opening. To support the production of, and subsequently monitor planning applications. Ensuring all construction and refurbishments are in accordance with the Building Safety Act. Ensuring projects are managed to agreed timeframes and budgets. Build and establish a suitable contractor base ensuring project downtime is minimised and well resourced. Assess and procure all required works for new buildings with all relevant Health and Safety regulations, Building Safety Act and Independent Schools Standards. Work closely with education specialists, ensuring all regulatory compliance (Ofsted, LA etc) is in place to ensure schools open within scheduled timescales. To work alongside our Estates Team to develop site maintenance schedules. Working with our Commercial team to build relationships with LA commissioning teams to develop understanding of demand for schools and agree key commercial terms. To work closely with our central functions to ensure resource is in place and Marketing are informed of timings. Develop and maintain project plans and reporting documentation as necessary to ensure timely communication and successful delivery of assigned projects. About You Post-Project Management qualification experience (all levels of post qualification experience will be considered). Maintain an up-to-date knowledge and understanding of RICS requirements and all relevant legislation. Strong leadership, communication and influencing skills. Ability to think strategically, creatively and under pressure. Highly organised with strong problem-solving abilities. Confident working independently and collaboratively with internal and external stakeholders. Experience in managing and delivering to budgets. Possess a full valid driving licence. For more information about this exciting new role, please call Loren Cahill - Head of New Organic Growth on (phone number removed). Polaris is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All applicants will be subject to enhanced DBS checks and thorough referencing prior to appointment. PandoLogic. Category:Education,
Project Manager - Education Location: Homebased - Nationwide Travel is Essential to This Role Salary: Up to 42,000 Per Annum Dependent Upon Experience Benefits: 30 days' Annual Leave (increasing to 35 days' with length of service) + Bank Holidays, Company Pension Scheme, Life Insurance x 2, Employee Discount Scheme About Us We are Polaris, one of the UK's largest leading communities of children's service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as Leaving Care services, Residential, Education and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for each and every child in our care. We're ambitious for our children and young people, families and staff and believe in their futures. What We Are Looking For We are looking for an experienced Project Manager who will play a key role within our Organic Growth team by driving our plans to develop new schools to provide outstanding education to our young people across our Community. We are looking for a motivated and skilled Project Manager - Education to help bring these new schools to life ensuring the new schools open on time, to budget and regulatory requirements are met. The post-holder will have excellent project management and inter-personal skills, highly-developed communication skills, experience in stakeholder management and budgets with a strong commitment to making a difference. If you're passionate about delivering projects that genuinely make a difference-and you thrive in a fast-paced, people-focused environment-this could be the perfect next step in your career. Key Responsibilities Supporting the identification of potential new sites proactively and efficiently. Managing the establishment of new schools from purchase through to opening. To support the production of, and subsequently monitor planning applications. Ensuring all construction and refurbishments are in accordance with the Building Safety Act. Ensuring projects are managed to agreed timeframes and budgets. Build and establish a suitable contractor base ensuring project downtime is minimised and well resourced. Assess and procure all required works for new buildings with all relevant Health and Safety regulations, Building Safety Act and Independent Schools Standards. Work closely with education specialists, ensuring all regulatory compliance (Ofsted, LA etc) is in place to ensure schools open within scheduled timescales. To work alongside our Estates Team to develop site maintenance schedules. Working with our Commercial team to build relationships with LA commissioning teams to develop understanding of demand for schools and agree key commercial terms. To work closely with our central functions to ensure resource is in place and Marketing are informed of timings. Develop and maintain project plans and reporting documentation as necessary to ensure timely communication and successful delivery of assigned projects. About You Post-Project Management qualification experience (all levels of post qualification experience will be considered). Maintain an up-to-date knowledge and understanding of RICS requirements and all relevant legislation. Strong leadership, communication and influencing skills. Ability to think strategically, creatively and under pressure. Highly organised with strong problem-solving abilities. Confident working independently and collaboratively with internal and external stakeholders. Experience in managing and delivering to budgets. Possess a full valid driving licence. For more information about this exciting new role, please call Loren Cahill - Head of New Organic Growth on (phone number removed). Polaris is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All applicants will be subject to enhanced DBS checks and thorough referencing prior to appointment. PandoLogic. Category:Education,
Apr 03, 2026
Full time
Project Manager - Education Location: Homebased - Nationwide Travel is Essential to This Role Salary: Up to 42,000 Per Annum Dependent Upon Experience Benefits: 30 days' Annual Leave (increasing to 35 days' with length of service) + Bank Holidays, Company Pension Scheme, Life Insurance x 2, Employee Discount Scheme About Us We are Polaris, one of the UK's largest leading communities of children's service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as Leaving Care services, Residential, Education and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for each and every child in our care. We're ambitious for our children and young people, families and staff and believe in their futures. What We Are Looking For We are looking for an experienced Project Manager who will play a key role within our Organic Growth team by driving our plans to develop new schools to provide outstanding education to our young people across our Community. We are looking for a motivated and skilled Project Manager - Education to help bring these new schools to life ensuring the new schools open on time, to budget and regulatory requirements are met. The post-holder will have excellent project management and inter-personal skills, highly-developed communication skills, experience in stakeholder management and budgets with a strong commitment to making a difference. If you're passionate about delivering projects that genuinely make a difference-and you thrive in a fast-paced, people-focused environment-this could be the perfect next step in your career. Key Responsibilities Supporting the identification of potential new sites proactively and efficiently. Managing the establishment of new schools from purchase through to opening. To support the production of, and subsequently monitor planning applications. Ensuring all construction and refurbishments are in accordance with the Building Safety Act. Ensuring projects are managed to agreed timeframes and budgets. Build and establish a suitable contractor base ensuring project downtime is minimised and well resourced. Assess and procure all required works for new buildings with all relevant Health and Safety regulations, Building Safety Act and Independent Schools Standards. Work closely with education specialists, ensuring all regulatory compliance (Ofsted, LA etc) is in place to ensure schools open within scheduled timescales. To work alongside our Estates Team to develop site maintenance schedules. Working with our Commercial team to build relationships with LA commissioning teams to develop understanding of demand for schools and agree key commercial terms. To work closely with our central functions to ensure resource is in place and Marketing are informed of timings. Develop and maintain project plans and reporting documentation as necessary to ensure timely communication and successful delivery of assigned projects. About You Post-Project Management qualification experience (all levels of post qualification experience will be considered). Maintain an up-to-date knowledge and understanding of RICS requirements and all relevant legislation. Strong leadership, communication and influencing skills. Ability to think strategically, creatively and under pressure. Highly organised with strong problem-solving abilities. Confident working independently and collaboratively with internal and external stakeholders. Experience in managing and delivering to budgets. Possess a full valid driving licence. For more information about this exciting new role, please call Loren Cahill - Head of New Organic Growth on (phone number removed). Polaris is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All applicants will be subject to enhanced DBS checks and thorough referencing prior to appointment. PandoLogic. Category:Education,
Project Manager - Education Location: Homebased - Nationwide Travel is Essential to This Role Salary: Up to 42,000 Per Annum Dependent Upon Experience Benefits: 30 days' Annual Leave (increasing to 35 days' with length of service) + Bank Holidays, Company Pension Scheme, Life Insurance x 2, Employee Discount Scheme About Us We are Polaris, one of the UK's largest leading communities of children's service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as Leaving Care services, Residential, Education and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for each and every child in our care. We're ambitious for our children and young people, families and staff and believe in their futures. What We Are Looking For We are looking for an experienced Project Manager who will play a key role within our Organic Growth team by driving our plans to develop new schools to provide outstanding education to our young people across our Community. We are looking for a motivated and skilled Project Manager - Education to help bring these new schools to life ensuring the new schools open on time, to budget and regulatory requirements are met. The post-holder will have excellent project management and inter-personal skills, highly-developed communication skills, experience in stakeholder management and budgets with a strong commitment to making a difference. If you're passionate about delivering projects that genuinely make a difference-and you thrive in a fast-paced, people-focused environment-this could be the perfect next step in your career. Key Responsibilities Supporting the identification of potential new sites proactively and efficiently. Managing the establishment of new schools from purchase through to opening. To support the production of, and subsequently monitor planning applications. Ensuring all construction and refurbishments are in accordance with the Building Safety Act. Ensuring projects are managed to agreed timeframes and budgets. Build and establish a suitable contractor base ensuring project downtime is minimised and well resourced. Assess and procure all required works for new buildings with all relevant Health and Safety regulations, Building Safety Act and Independent Schools Standards. Work closely with education specialists, ensuring all regulatory compliance (Ofsted, LA etc) is in place to ensure schools open within scheduled timescales. To work alongside our Estates Team to develop site maintenance schedules. Working with our Commercial team to build relationships with LA commissioning teams to develop understanding of demand for schools and agree key commercial terms. To work closely with our central functions to ensure resource is in place and Marketing are informed of timings. Develop and maintain project plans and reporting documentation as necessary to ensure timely communication and successful delivery of assigned projects. About You Post-Project Management qualification experience (all levels of post qualification experience will be considered). Maintain an up-to-date knowledge and understanding of RICS requirements and all relevant legislation. Strong leadership, communication and influencing skills. Ability to think strategically, creatively and under pressure. Highly organised with strong problem-solving abilities. Confident working independently and collaboratively with internal and external stakeholders. Experience in managing and delivering to budgets. Possess a full valid driving licence. For more information about this exciting new role, please call Loren Cahill - Head of New Organic Growth on (phone number removed). Polaris is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All applicants will be subject to enhanced DBS checks and thorough referencing prior to appointment. PandoLogic. Category:Education,
Apr 03, 2026
Full time
Project Manager - Education Location: Homebased - Nationwide Travel is Essential to This Role Salary: Up to 42,000 Per Annum Dependent Upon Experience Benefits: 30 days' Annual Leave (increasing to 35 days' with length of service) + Bank Holidays, Company Pension Scheme, Life Insurance x 2, Employee Discount Scheme About Us We are Polaris, one of the UK's largest leading communities of children's service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as Leaving Care services, Residential, Education and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for each and every child in our care. We're ambitious for our children and young people, families and staff and believe in their futures. What We Are Looking For We are looking for an experienced Project Manager who will play a key role within our Organic Growth team by driving our plans to develop new schools to provide outstanding education to our young people across our Community. We are looking for a motivated and skilled Project Manager - Education to help bring these new schools to life ensuring the new schools open on time, to budget and regulatory requirements are met. The post-holder will have excellent project management and inter-personal skills, highly-developed communication skills, experience in stakeholder management and budgets with a strong commitment to making a difference. If you're passionate about delivering projects that genuinely make a difference-and you thrive in a fast-paced, people-focused environment-this could be the perfect next step in your career. Key Responsibilities Supporting the identification of potential new sites proactively and efficiently. Managing the establishment of new schools from purchase through to opening. To support the production of, and subsequently monitor planning applications. Ensuring all construction and refurbishments are in accordance with the Building Safety Act. Ensuring projects are managed to agreed timeframes and budgets. Build and establish a suitable contractor base ensuring project downtime is minimised and well resourced. Assess and procure all required works for new buildings with all relevant Health and Safety regulations, Building Safety Act and Independent Schools Standards. Work closely with education specialists, ensuring all regulatory compliance (Ofsted, LA etc) is in place to ensure schools open within scheduled timescales. To work alongside our Estates Team to develop site maintenance schedules. Working with our Commercial team to build relationships with LA commissioning teams to develop understanding of demand for schools and agree key commercial terms. To work closely with our central functions to ensure resource is in place and Marketing are informed of timings. Develop and maintain project plans and reporting documentation as necessary to ensure timely communication and successful delivery of assigned projects. About You Post-Project Management qualification experience (all levels of post qualification experience will be considered). Maintain an up-to-date knowledge and understanding of RICS requirements and all relevant legislation. Strong leadership, communication and influencing skills. Ability to think strategically, creatively and under pressure. Highly organised with strong problem-solving abilities. Confident working independently and collaboratively with internal and external stakeholders. Experience in managing and delivering to budgets. Possess a full valid driving licence. For more information about this exciting new role, please call Loren Cahill - Head of New Organic Growth on (phone number removed). Polaris is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All applicants will be subject to enhanced DBS checks and thorough referencing prior to appointment. PandoLogic. Category:Education,
Group Surveying Manager job UK-wide £70-80k + bonus, hybrid working & private medical Your new company You'll be joining a leading, nationally recognised housebuilding organisation known for delivering high quality homes and setting industry standards in safety, innovation, and customer satisfaction. The company is committed to continuous improvement and invests heavily in its people, technology, and modern systems. With a strong culture of inclusivity and professional development, it provides an environment where motivated and talented individuals can carve out long-term, rewarding careers. A hybrid working approach is embedded across the business, supporting flexibility, collaboration, and high performance. Your new role As the Group Surveying Manager, you will take a key role within the central commercial function, supporting multiple divisional teams across the country. Reporting into senior leadership, you will drive cost-saving initiatives, lead cross divisional cost analysis, and ensure consistent compliance with group-wide systems, policies, and procedures. Your responsibilities will include attending valuation meetings across divisions, reviewing budgets and commercial processes, and identifying opportunities to enhance efficiency. You will provide expert training and support in the use of commercial systems while also playing a crucial part in testing new commercial and financial software before implementation. The role will also see you reviewing and updating Sub Contractor Trade Specifications to ensure adherence to industry standards. Regular travel to divisional offices and construction sites will form part of the role. What you'll need to succeed To excel in this role, you will bring: Proven experience in the proficient use of COINS and commercial systems within a housebuilding or similar environment (essential). Strong numerical skills with excellent attention to detail and the ability to analyse, interpret, and confidently present cost data to senior stakeholders. Clear, credible communication skills and the confidence to influence and present information at a senior level. A methodical, organised approach with the ability to manage your own workload in a fast paced environment. Strong interpersonal skills, with the ability to build effective working relationships across multiple teams. Good working knowledge of Microsoft Office, including Excel, Word, PowerPoint, and Outlook. A valid CSCS card. A full, clean driving licence, with the flexibility to travel nationwide when required. What you'll get in return In return, you'll receive a comprehensive and competitive package, including: Salary circa £70,000 - £80,000 Performance-related bonus scheme Private medical cover Annual medical health assessment 26 days' holiday, rising with length of service A range of flexible benefits Enhanced family-friendly policies Hybrid working arrangements The opportunity to shape commercial activity at a national level within a high-performing organisation What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Apr 03, 2026
Full time
Group Surveying Manager job UK-wide £70-80k + bonus, hybrid working & private medical Your new company You'll be joining a leading, nationally recognised housebuilding organisation known for delivering high quality homes and setting industry standards in safety, innovation, and customer satisfaction. The company is committed to continuous improvement and invests heavily in its people, technology, and modern systems. With a strong culture of inclusivity and professional development, it provides an environment where motivated and talented individuals can carve out long-term, rewarding careers. A hybrid working approach is embedded across the business, supporting flexibility, collaboration, and high performance. Your new role As the Group Surveying Manager, you will take a key role within the central commercial function, supporting multiple divisional teams across the country. Reporting into senior leadership, you will drive cost-saving initiatives, lead cross divisional cost analysis, and ensure consistent compliance with group-wide systems, policies, and procedures. Your responsibilities will include attending valuation meetings across divisions, reviewing budgets and commercial processes, and identifying opportunities to enhance efficiency. You will provide expert training and support in the use of commercial systems while also playing a crucial part in testing new commercial and financial software before implementation. The role will also see you reviewing and updating Sub Contractor Trade Specifications to ensure adherence to industry standards. Regular travel to divisional offices and construction sites will form part of the role. What you'll need to succeed To excel in this role, you will bring: Proven experience in the proficient use of COINS and commercial systems within a housebuilding or similar environment (essential). Strong numerical skills with excellent attention to detail and the ability to analyse, interpret, and confidently present cost data to senior stakeholders. Clear, credible communication skills and the confidence to influence and present information at a senior level. A methodical, organised approach with the ability to manage your own workload in a fast paced environment. Strong interpersonal skills, with the ability to build effective working relationships across multiple teams. Good working knowledge of Microsoft Office, including Excel, Word, PowerPoint, and Outlook. A valid CSCS card. A full, clean driving licence, with the flexibility to travel nationwide when required. What you'll get in return In return, you'll receive a comprehensive and competitive package, including: Salary circa £70,000 - £80,000 Performance-related bonus scheme Private medical cover Annual medical health assessment 26 days' holiday, rising with length of service A range of flexible benefits Enhanced family-friendly policies Hybrid working arrangements The opportunity to shape commercial activity at a national level within a high-performing organisation What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Operations Director Location: Kington, Herefordshire (On-site) Salary: £45,000 £50,000 per annum (dependent on experience) Contract: Full-Time, Permanent Reporting to: Chairman of the Board Governance: Position on the Board of Directors (Monthly Meetings) Start date: Immediate start preferred Application Deadline: 24th April 2026, 5pm The Role Purpose The Operations Director (OD) will hold total accountability for the day-to-day running of Dunfield House. As a Board member, you will translate the Board s long-term vision into operational reality. Your mission is to maximise the potential of our 15-acre estate, ensuring exceptional guest experiences across all potential revenue streams, while maintaining the financial health and charitable ethos of the venue. Organisational Structure You will act as the "hub" of Dunfield House, providing leadership, mentorship, and accountability to a dedicated senior management team. Direct Reports Sales & Marketing Manager: Driving occupancy and commercial revenue. Admin Assistant: Oversight of HR, budgets, cash flow, and financial reporting. Site Caretaker: Ensuring the 15-acre site, indoor pool, and historic buildings are safe, compliant, and well-maintained. Head of Kitchen: Managing food safety, gross profit (GP), and quality of service. Key Responsibilities 1. Strategic Leadership & Governance Prepare and present monthly operational reports to the Chairman and the Board. Present Key financial reports in collaboration with the admin assistant. Lead the annual business planning process. In collaboration with the sales and marketing manager, implement the marketing strategy. Act as a guardian of Dunfield s culture, ensuring the venue remains a "home from home" for all guests. 2. Financial & Commercial Management Work with the admin assistant to optimise margins, particularly focusing on energy efficiency and food costs. Work with the sales & marketing manager to implement dynamic pricing and improve mid-week occupancy. Understands the importance of financial management and has the ability to compile financial reports for Board meetings. 3. Operational Excellence & Compliance Oversee the site caretaker to ensure rigorous health and safety standards, particularly regarding the indoor pool and fire safety in a high-capacity residential setting. Oversee the head of kitchen to ensure 5-star hygiene ratings and efficient volume catering for up to 90 guests. Streamline internal processes (booking systems, staff rotas, guest check-ins) to improve efficiency. Share duty manager responsibilities. 4. People & Culture Foster a high-performing, collaborative environment between the distinct departments. Manage recruitment, appraisals, and professional development for the senior team. Performance Indicators (KPIs) 1. Financial & Efficiency KPIs Primary KPI: Achievement of 103 FHE days. Secondary KPI: 15% conversion rate of OTA guests to direct bookers. Tertiary KPI: Average TRevPAG of £2.00+ per guest. 2. Operational & Capacity KPIs Full House Equivalent (FHE) Readiness: While Sales books the days, Operations must ensure the site is "Turnaround Ready." A KPI for "Zero Down-Time" between back-to-back groups. The "Pool Availability" Score: A KPI of 98%+ uptime (excluding scheduled maintenance). Catering Margin: 70% Gross Profit (GP) on meals by managing waste and seasonal purchasing. 3. Compliance & Duty Management KPIs Health & Safety Audit Score: 100% compliance on monthly internal safety checks (Fire, Water/Legionella, Pool, Safeguarding). Guest "Home from Home" Satisfaction: A score (derived from post-stay surveys) specifically measuring Cleanliness and Facility Functionality. Staff Retention & Training: A target for Staff Turnover The Ideal Candidate Experience Senior Management: At least 5 years in a senior operational role within hospitality, residential centres, or large-scale venue management. Board-Level Presence: Comfortable reporting to a Board and communicating complex operational data to stakeholders. Commercial Acumen: Proven track record of improving profit margins without compromising service quality. Team Leadership: Experience managing diverse teams (from maintenance and catering to sales and finance). Skills Strategic Thinking: The ability to look beyond the day-to-day and plan for the next 3 5 years. Financial Literacy: Ability to interpret P&Ls, balance sheets, and budget variances. Adaptability: Equally comfortable in a boardroom meeting as they are walking the estate with a contractor. Benefits Board Position: A genuine opportunity to shape the future of a significant regional venue. Autonomy: High degree of freedom to implement operational changes and drive the commercial strategy. Environment: Work in a beautiful 15-acre setting in the Herefordshire countryside. Why Join Us? You will be taking the helm of a financially viable venue at a pivotal moment of transition. You have the opportunity to secure the future of a unique estate that serves as a vital resource for schools, churches, and families alike. Job Description: Internal Document Role Profile Job Title: Operations Director Department: board level Contract Type: Full-time, Permanent Salary Grade: TBC Start date: ASAP Role Purpose The Operations Director (OD) will hold total accountability for the day-to-day running of Dunfield House. As a Board member, you will translate the Board s long-term vision into operational reality. Your mission is to maximise the potential of our 15-acre estate, ensuring exceptional guest experiences across all potential revenue streams, while maintaining the financial health and charitable ethos of the venue. Key Responsibilities 1. Financial Stewardship & Yield Management Monitor the venue s "Daily Burn" of £978.08, ensuring all operational activities contribute toward our annual break-even target of 103 "Full House Equivalent" (FHE) days. Implement and manage "Minimum Facility Fees" and "Minimum Catering Fees" to protect the venue against the risks of under-capacity. Drive a 2026 strategy to move from per-person metrics to FHE tracking to secure long-term sustainability. 2. Operational Excellence & Asset Management Oversee the maintenance and upkeep of the historic manor, 15 acres of grounds and the indoor swimming pool our "gold dust" asset. Manage a quadrupling of energy costs through aggressive utility efficiency and smart scheduling of "Whole Site" vs. "Stables" bookings. Ensure the venue remains a "Safe Sanctuary" for schools and youth groups, maintaining all regulatory standards for residential stays. 3. Commercial Growth & Guest Experience Execute the "Midweek Profit Zone" strategy, targeting corporate retreats and "Work from Hotel" bookings to fill the Monday Friday slump. Collaborate on the "TRevPAG" initiative (Total Revenue Per Available Guest) to increase spend on extras like the tuck shop and pool hire. Maintain the "Home from Home" vibe that differentiates us from institutional "mega" centers, ensuring high-quality communal spaces for all guests. 4. Mission & People Leadership Lead the staff team with a focus on hospitality and mission-alignment. Oversee the "Church Subsidy" model, ensuring that faith-based groups receive their mandated support while commercial groups provide the necessary profit margins. Candidate Profile Commercial Acumen: You understand that a 70% occupancy in the Stables can still result in a net loss and know how to fix it. Operational Grit: You are comfortable managing a high fixed-cost heritage site with complex heating and maintenance needs. Values-Driven: You respect our faith-rooted origins and can balance charitable "at-cost" bookings with high-margin commercial events. Strategic Thinker: You can translate a "Mixed Booking Model" into a daily action plan for your team. If you d like, I can also format this into a PDF, a designed job advert layout, or a shorter recruitment ready version.
Apr 03, 2026
Full time
Operations Director Location: Kington, Herefordshire (On-site) Salary: £45,000 £50,000 per annum (dependent on experience) Contract: Full-Time, Permanent Reporting to: Chairman of the Board Governance: Position on the Board of Directors (Monthly Meetings) Start date: Immediate start preferred Application Deadline: 24th April 2026, 5pm The Role Purpose The Operations Director (OD) will hold total accountability for the day-to-day running of Dunfield House. As a Board member, you will translate the Board s long-term vision into operational reality. Your mission is to maximise the potential of our 15-acre estate, ensuring exceptional guest experiences across all potential revenue streams, while maintaining the financial health and charitable ethos of the venue. Organisational Structure You will act as the "hub" of Dunfield House, providing leadership, mentorship, and accountability to a dedicated senior management team. Direct Reports Sales & Marketing Manager: Driving occupancy and commercial revenue. Admin Assistant: Oversight of HR, budgets, cash flow, and financial reporting. Site Caretaker: Ensuring the 15-acre site, indoor pool, and historic buildings are safe, compliant, and well-maintained. Head of Kitchen: Managing food safety, gross profit (GP), and quality of service. Key Responsibilities 1. Strategic Leadership & Governance Prepare and present monthly operational reports to the Chairman and the Board. Present Key financial reports in collaboration with the admin assistant. Lead the annual business planning process. In collaboration with the sales and marketing manager, implement the marketing strategy. Act as a guardian of Dunfield s culture, ensuring the venue remains a "home from home" for all guests. 2. Financial & Commercial Management Work with the admin assistant to optimise margins, particularly focusing on energy efficiency and food costs. Work with the sales & marketing manager to implement dynamic pricing and improve mid-week occupancy. Understands the importance of financial management and has the ability to compile financial reports for Board meetings. 3. Operational Excellence & Compliance Oversee the site caretaker to ensure rigorous health and safety standards, particularly regarding the indoor pool and fire safety in a high-capacity residential setting. Oversee the head of kitchen to ensure 5-star hygiene ratings and efficient volume catering for up to 90 guests. Streamline internal processes (booking systems, staff rotas, guest check-ins) to improve efficiency. Share duty manager responsibilities. 4. People & Culture Foster a high-performing, collaborative environment between the distinct departments. Manage recruitment, appraisals, and professional development for the senior team. Performance Indicators (KPIs) 1. Financial & Efficiency KPIs Primary KPI: Achievement of 103 FHE days. Secondary KPI: 15% conversion rate of OTA guests to direct bookers. Tertiary KPI: Average TRevPAG of £2.00+ per guest. 2. Operational & Capacity KPIs Full House Equivalent (FHE) Readiness: While Sales books the days, Operations must ensure the site is "Turnaround Ready." A KPI for "Zero Down-Time" between back-to-back groups. The "Pool Availability" Score: A KPI of 98%+ uptime (excluding scheduled maintenance). Catering Margin: 70% Gross Profit (GP) on meals by managing waste and seasonal purchasing. 3. Compliance & Duty Management KPIs Health & Safety Audit Score: 100% compliance on monthly internal safety checks (Fire, Water/Legionella, Pool, Safeguarding). Guest "Home from Home" Satisfaction: A score (derived from post-stay surveys) specifically measuring Cleanliness and Facility Functionality. Staff Retention & Training: A target for Staff Turnover The Ideal Candidate Experience Senior Management: At least 5 years in a senior operational role within hospitality, residential centres, or large-scale venue management. Board-Level Presence: Comfortable reporting to a Board and communicating complex operational data to stakeholders. Commercial Acumen: Proven track record of improving profit margins without compromising service quality. Team Leadership: Experience managing diverse teams (from maintenance and catering to sales and finance). Skills Strategic Thinking: The ability to look beyond the day-to-day and plan for the next 3 5 years. Financial Literacy: Ability to interpret P&Ls, balance sheets, and budget variances. Adaptability: Equally comfortable in a boardroom meeting as they are walking the estate with a contractor. Benefits Board Position: A genuine opportunity to shape the future of a significant regional venue. Autonomy: High degree of freedom to implement operational changes and drive the commercial strategy. Environment: Work in a beautiful 15-acre setting in the Herefordshire countryside. Why Join Us? You will be taking the helm of a financially viable venue at a pivotal moment of transition. You have the opportunity to secure the future of a unique estate that serves as a vital resource for schools, churches, and families alike. Job Description: Internal Document Role Profile Job Title: Operations Director Department: board level Contract Type: Full-time, Permanent Salary Grade: TBC Start date: ASAP Role Purpose The Operations Director (OD) will hold total accountability for the day-to-day running of Dunfield House. As a Board member, you will translate the Board s long-term vision into operational reality. Your mission is to maximise the potential of our 15-acre estate, ensuring exceptional guest experiences across all potential revenue streams, while maintaining the financial health and charitable ethos of the venue. Key Responsibilities 1. Financial Stewardship & Yield Management Monitor the venue s "Daily Burn" of £978.08, ensuring all operational activities contribute toward our annual break-even target of 103 "Full House Equivalent" (FHE) days. Implement and manage "Minimum Facility Fees" and "Minimum Catering Fees" to protect the venue against the risks of under-capacity. Drive a 2026 strategy to move from per-person metrics to FHE tracking to secure long-term sustainability. 2. Operational Excellence & Asset Management Oversee the maintenance and upkeep of the historic manor, 15 acres of grounds and the indoor swimming pool our "gold dust" asset. Manage a quadrupling of energy costs through aggressive utility efficiency and smart scheduling of "Whole Site" vs. "Stables" bookings. Ensure the venue remains a "Safe Sanctuary" for schools and youth groups, maintaining all regulatory standards for residential stays. 3. Commercial Growth & Guest Experience Execute the "Midweek Profit Zone" strategy, targeting corporate retreats and "Work from Hotel" bookings to fill the Monday Friday slump. Collaborate on the "TRevPAG" initiative (Total Revenue Per Available Guest) to increase spend on extras like the tuck shop and pool hire. Maintain the "Home from Home" vibe that differentiates us from institutional "mega" centers, ensuring high-quality communal spaces for all guests. 4. Mission & People Leadership Lead the staff team with a focus on hospitality and mission-alignment. Oversee the "Church Subsidy" model, ensuring that faith-based groups receive their mandated support while commercial groups provide the necessary profit margins. Candidate Profile Commercial Acumen: You understand that a 70% occupancy in the Stables can still result in a net loss and know how to fix it. Operational Grit: You are comfortable managing a high fixed-cost heritage site with complex heating and maintenance needs. Values-Driven: You respect our faith-rooted origins and can balance charitable "at-cost" bookings with high-margin commercial events. Strategic Thinker: You can translate a "Mixed Booking Model" into a daily action plan for your team. If you d like, I can also format this into a PDF, a designed job advert layout, or a shorter recruitment ready version.
Purpose The Case Manager will strive to make contact and work on a one to one basis with perpetrators whose victims have been identified as high risk at MARAC to pro- actively secure engagement, influence attitudinal and behavioural change and link to complementary services. To do this, the Case Manager will work with existing agencies in each pilot site to design a co-ordinated, strategic individual intervention plan to address identified needs and risks and promote understanding of the impact of abusive behaviours. Throughout the intervention the Case Manager will work closely with the IDVA service to review risk, develop safety plans and improve outcomes for all parties involved. The Case Manager will be responsible over the long term for delivering outcomes, to achieve behaviour change with each service user. Responsibilities Interagency work Work to embed the Case Manager role into multi-agency responses to domestic abuse in the area. Effective understanding and implementation of institutional advocacy by pro- socially challenging partner agencies, acknowledging best practice and striving for change to benefit the individual, the service and the sector. Support other professionals in responding to service users in a way that is coterminous with the aims and ethos of the Drive Project. Working closing with other professionals to ensure that risk management and safeguarding duties are effectively met. Develop and maintain effective partnership working with statutory, private and voluntary agencies to address the issue of domestic abuse. Represent the service at operational multi-agency meetings, feeding back initiatives and outcomes to the team and contribute to the evaluation of the quality of activities these services offer. Provide a single point of proactive and regular contact for a range of professionals involved in the case of the service user. Be flexible and willing to work in all types of environments. Case management Comply with child protection and information sharing policies, ensuring that service users and colleagues understand and comply with the service's safeguarding framework. Manage a case load focusing on high risk perpetrators of domestic abuse to provide an assertive, medium to long term service, based on thorough assessment and individual support planning that adopts the principles of both 'Support (change) or/and Disrupt (continued offending) concept. Contribute to regular service reviews which include monitoring data, evaluations, intake and output policy, and practice and work load reviews for the whole service. Attend monthly case management meeting with the Service Manager . Attend clinical supervision. Take appropriate steps to protect where there is an imminent risk to another person. Recording and administration Ensure that case files and records are accurate and complete, and are kept and in compliance with Data Protection Act requirements. To enter all the required information into the Drive project electronic case management system to enable tracking of service user change, multi-agency working and risk management. Weekly maintenance and accurate and secure audit trail of all relevant communication. Comply with the data protection and information sharing protocols that Drive has agreed to. Direct work with service users Maintain a proactive response to service users, continuously providing positive options for behaviour change throughout the service users time in the Drive project Use combination of motivational work, relationship building and a broad range of therapeutic skills to engage service users to addressing their abusive behaviour Motivate and support service users to address the broad range of needs that may contribute to the risk that they pose to others or act as barrier for them in addressing that risk. e.g. housing, substance use etc. To ensure that service users understand that the community and Drive project will ensure that they are accountable for continued use of abuse and abusive behaviour towards others Ensure that there is a consistent delivery of services to the identified perpetrators of domestic abuse, including comprehensive risk assessment, support planning, referrals to other agencies and MARACs. Develop strategies that will disrupt the continued risk posed by service users Undertake assessment of risk, needs and attitudes to inform the individual service user's intervention plan Ensure that risk assessment and risk management procedures are followed at all times. Respect and value the diversity of the community in which the service works in, providing a service that recognises the diverse needs of service users and their families. Work closely with the IDVAs' supporting the partners, ex-partners and new partners, and family members of service users in management risk and developing intervention plans, as set out in the Drive Manual. The welfare and safety of children and young people is paramount, considered in every aspect of your work, address parenting needs where appropriate and taking action to safeguard children. General Remain up-to-date and compliant with all relevant legislation connected to your work, including organisational procedures, policies and professional codes of conduct and practice guidance, in order to uphold standards of best practice. Represent the service at local events; deliver training and presentations as required. Feed into the learning process via the Service to improve services to perpetrators of domestic abuse ensuring that the experiences of service users and other agencies inform this process. Be confident to evidence reflective practice in all aspects of work, sharing learning and be committed to reviewing individual and team practice and undertake regular training. Act with integrity and respect when interacting with service users, employees, agencies and individuals. Competent in defensible decision making, recording and being held accountable Show initiative in tackling issues within the service and in relation to other agencies. Act as a champion for the implementation of the pilot programme in your area Hold a full driving license, have access to a car and be able to travel across the pilot area as required. Partake in evening and weekend work as required. Person Specification Experience: Essential Direct work with vulnerable service users Working within a public protection/ safeguarding multi-agency setting .e.g. Child protection, vulnerable adults, MARAC, MAPPA. In managing safeguarding issues and procedures. Writing and presenting information formally and informally, to a range of audiences. Working within legislative frameworks and using this application to develop, influence and encourage partnership working. Working within conflict management continuum. Evidence of keeping reliable and timely reporting and meeting deadlines Experience: Desirable Work with victims and or perpetrators of domestic abuse. Work with service users with complex needs and/or challenging behaviour. Working with service users with diagnosed mental health issues Working with service users with substance misuse Work with young people aged 16-25 years. Of using pro-social modelling and motivational interviewing in practice. Knowledge and Understanding: Have an excellent understanding of domestic abuse, including the impact on victims and their children, and the legal and practical remedies available. An understanding of public protection arrangements, the provision of policing, child protection, health and social care, housing support and of multi-agency/partnership working. Have a good knowledge of effective ways of working/engaging with perpetrators of domestic abuse. Have a thorough understanding of Idva work including risk assessment, risk management and comprehensive safety planning. Have theoretical and procedural knowledge of other services involved in the response to domestic abuse. Understand multi-agency partnerships in relation to domestic abuse. An understanding of the Marac process at an operational level; Understanding of the child protection system. Skills: Ability and willingness to work independently and as part of a team. Good relationship management with regard to multi-agency work that incorporates sensitivity, responsiveness and attention to the promotion of congruent and effective partnership working. IT skills, including use of Microsoft Office. Hold a relevant degree, a vocational qualification or equivalent experience. Support and guide your service users, and have excellent advisory, negotiation & persuasive skills. Empathy Have excellent conflict and crisis management skills and the ability to deal with stressful and difficult situations. Have excellent interpersonal skills. Ability to lead and facilitate discussions to achieve a positive outcome. Excellent networking skills and the ability to develop strong working relationships with other agencies. Reflection and self-awareness. Attributes: Have confidence in their own ability to make decisions. An ability to work collaboratively as part of a team; whilst also having the initiative to work independently as necessary. . click apply for full job details
Apr 03, 2026
Full time
Purpose The Case Manager will strive to make contact and work on a one to one basis with perpetrators whose victims have been identified as high risk at MARAC to pro- actively secure engagement, influence attitudinal and behavioural change and link to complementary services. To do this, the Case Manager will work with existing agencies in each pilot site to design a co-ordinated, strategic individual intervention plan to address identified needs and risks and promote understanding of the impact of abusive behaviours. Throughout the intervention the Case Manager will work closely with the IDVA service to review risk, develop safety plans and improve outcomes for all parties involved. The Case Manager will be responsible over the long term for delivering outcomes, to achieve behaviour change with each service user. Responsibilities Interagency work Work to embed the Case Manager role into multi-agency responses to domestic abuse in the area. Effective understanding and implementation of institutional advocacy by pro- socially challenging partner agencies, acknowledging best practice and striving for change to benefit the individual, the service and the sector. Support other professionals in responding to service users in a way that is coterminous with the aims and ethos of the Drive Project. Working closing with other professionals to ensure that risk management and safeguarding duties are effectively met. Develop and maintain effective partnership working with statutory, private and voluntary agencies to address the issue of domestic abuse. Represent the service at operational multi-agency meetings, feeding back initiatives and outcomes to the team and contribute to the evaluation of the quality of activities these services offer. Provide a single point of proactive and regular contact for a range of professionals involved in the case of the service user. Be flexible and willing to work in all types of environments. Case management Comply with child protection and information sharing policies, ensuring that service users and colleagues understand and comply with the service's safeguarding framework. Manage a case load focusing on high risk perpetrators of domestic abuse to provide an assertive, medium to long term service, based on thorough assessment and individual support planning that adopts the principles of both 'Support (change) or/and Disrupt (continued offending) concept. Contribute to regular service reviews which include monitoring data, evaluations, intake and output policy, and practice and work load reviews for the whole service. Attend monthly case management meeting with the Service Manager . Attend clinical supervision. Take appropriate steps to protect where there is an imminent risk to another person. Recording and administration Ensure that case files and records are accurate and complete, and are kept and in compliance with Data Protection Act requirements. To enter all the required information into the Drive project electronic case management system to enable tracking of service user change, multi-agency working and risk management. Weekly maintenance and accurate and secure audit trail of all relevant communication. Comply with the data protection and information sharing protocols that Drive has agreed to. Direct work with service users Maintain a proactive response to service users, continuously providing positive options for behaviour change throughout the service users time in the Drive project Use combination of motivational work, relationship building and a broad range of therapeutic skills to engage service users to addressing their abusive behaviour Motivate and support service users to address the broad range of needs that may contribute to the risk that they pose to others or act as barrier for them in addressing that risk. e.g. housing, substance use etc. To ensure that service users understand that the community and Drive project will ensure that they are accountable for continued use of abuse and abusive behaviour towards others Ensure that there is a consistent delivery of services to the identified perpetrators of domestic abuse, including comprehensive risk assessment, support planning, referrals to other agencies and MARACs. Develop strategies that will disrupt the continued risk posed by service users Undertake assessment of risk, needs and attitudes to inform the individual service user's intervention plan Ensure that risk assessment and risk management procedures are followed at all times. Respect and value the diversity of the community in which the service works in, providing a service that recognises the diverse needs of service users and their families. Work closely with the IDVAs' supporting the partners, ex-partners and new partners, and family members of service users in management risk and developing intervention plans, as set out in the Drive Manual. The welfare and safety of children and young people is paramount, considered in every aspect of your work, address parenting needs where appropriate and taking action to safeguard children. General Remain up-to-date and compliant with all relevant legislation connected to your work, including organisational procedures, policies and professional codes of conduct and practice guidance, in order to uphold standards of best practice. Represent the service at local events; deliver training and presentations as required. Feed into the learning process via the Service to improve services to perpetrators of domestic abuse ensuring that the experiences of service users and other agencies inform this process. Be confident to evidence reflective practice in all aspects of work, sharing learning and be committed to reviewing individual and team practice and undertake regular training. Act with integrity and respect when interacting with service users, employees, agencies and individuals. Competent in defensible decision making, recording and being held accountable Show initiative in tackling issues within the service and in relation to other agencies. Act as a champion for the implementation of the pilot programme in your area Hold a full driving license, have access to a car and be able to travel across the pilot area as required. Partake in evening and weekend work as required. Person Specification Experience: Essential Direct work with vulnerable service users Working within a public protection/ safeguarding multi-agency setting .e.g. Child protection, vulnerable adults, MARAC, MAPPA. In managing safeguarding issues and procedures. Writing and presenting information formally and informally, to a range of audiences. Working within legislative frameworks and using this application to develop, influence and encourage partnership working. Working within conflict management continuum. Evidence of keeping reliable and timely reporting and meeting deadlines Experience: Desirable Work with victims and or perpetrators of domestic abuse. Work with service users with complex needs and/or challenging behaviour. Working with service users with diagnosed mental health issues Working with service users with substance misuse Work with young people aged 16-25 years. Of using pro-social modelling and motivational interviewing in practice. Knowledge and Understanding: Have an excellent understanding of domestic abuse, including the impact on victims and their children, and the legal and practical remedies available. An understanding of public protection arrangements, the provision of policing, child protection, health and social care, housing support and of multi-agency/partnership working. Have a good knowledge of effective ways of working/engaging with perpetrators of domestic abuse. Have a thorough understanding of Idva work including risk assessment, risk management and comprehensive safety planning. Have theoretical and procedural knowledge of other services involved in the response to domestic abuse. Understand multi-agency partnerships in relation to domestic abuse. An understanding of the Marac process at an operational level; Understanding of the child protection system. Skills: Ability and willingness to work independently and as part of a team. Good relationship management with regard to multi-agency work that incorporates sensitivity, responsiveness and attention to the promotion of congruent and effective partnership working. IT skills, including use of Microsoft Office. Hold a relevant degree, a vocational qualification or equivalent experience. Support and guide your service users, and have excellent advisory, negotiation & persuasive skills. Empathy Have excellent conflict and crisis management skills and the ability to deal with stressful and difficult situations. Have excellent interpersonal skills. Ability to lead and facilitate discussions to achieve a positive outcome. Excellent networking skills and the ability to develop strong working relationships with other agencies. Reflection and self-awareness. Attributes: Have confidence in their own ability to make decisions. An ability to work collaboratively as part of a team; whilst also having the initiative to work independently as necessary. . click apply for full job details
ROLE PROFILE: Carers Service Manager - Herefordshire Carer Links Responsible to: Director of Governance and Charitable Services Responsible for: Operational team operating across Herefordshire Location: Hybrid Home / Office Based Fred Bulmer Centre, Hereford (minimum two days in the office) Salary: £30,000 Hours of Work: Full Time 37.5 hours per week Key Purpose / WHY? The Carers Services Manager will play a vital role in leading a team to assist unpaid carers to connect with their communities and access the support they need within Herefordshire. The role will support the Herefordshire team, who deliver the what matters assessment to carers and provide bespoke, person-centered information, advice and guidance to people accessing our services. Support includes but is not limited to; one-to-one support, events and activities, as well as signposting and referring to relevant agencies for additional support helping people on their caring journey. The role will work alongside internal teams and external partners to create community connections, develop an outreach support program, linking people to community resources with a focus on preventing the need for escalation to statutory services. Key accountabilities & responsibilities 1. Service Leadership and Delivery Oversee day to day delivery of our commissioned Information, Advice and Guidance service for unpaid Carers in Herefordshire Facilitate the application, review and distribution of small grants to unpaid carers across the region as required Monitor service quality and delivery and report monthly Key Performance Indicators and quarterly monitoring reports to Local Authority Commissioners. Ensure reporting demonstrates the scale, impact, and quality of our services. Meet with commissioners to review service performance quarterly Ensure the service is visible and accessible to carers from all communities Support carer self-identification and address barriers to engagement, including those faced by underrepresented groups of carers Help raise the profile and recognition of TuVida to assist with recruitment, service-user and partner engagement and financial sustainability by contributing to social media presence and the website 2. Service Development Work collaboratively with senior colleagues, identifying opportunities for sustainable growth, and working to execute commercial opportunities, including supporting and/or leading on tendering, Bidding, and negotiating new business as well as business retention strategies and mobilisation of new business. 3. Team Management Lead and develop a team to deliver person-centered outcomes for unpaid carers across Herefordshire providing practical support and guidance as required Provide exemplary leadership and management for the team, including regular team meetings, 121 s and objective setting, caseload management, performance reviews and promoting professional development and well-being Create development plans for team members, identifying training needs and growth opportunities within the team and wider organisation Foster a collaborative team environment that promotes knowledge sharing, continuous improvement, and high-performance standards Delegate effectively while maintaining oversight of service quality and manager satisfaction Oversee recruitment and inductions of new staff Manage leave and staff absence Act as designated safeguarding lead for the team, maintaining hight standards of safeguarding practice. Support the team through the process of raising safeguards and following up on safeguarding concerns complying with internal and external agencies policies and procedures. 4. Partnership and Stakeholder Engagement Ensure the services work collaboratively with partners and community services, manage the delivery of a program of support and services that help improve the wellbeing of carers and which respond to their needs and aspirations. Lead on increasing the awareness of TuVida s services in the county, including development of marketing materials, attending events, stakeholder meetings and increasing recognition of and support available for unpaid carers. Build and maintain effective relationships with local authority, health services, and other stakeholders and third sector organisations involved in supporting carers Represent the service at multi-agency meetings and network meetings Promote awareness of carer rights and needs within the community through talks and training General As a carers services manager the post holder will be a key brand ambassador and a custodian of our values and our reputation. The post holder will lead by example in every area of their work and will work in accordance with the organisation s policies and procedures. We are an organisation led by our culture and values. Our expectation is that all employees will adhere to behaviors that demonstrate these values in everything they do and all decisions they make. No matter what role an employee holds in the organisation, we expect them to operate with compassion for our clients and for each other; to fiercely protect and promote the brand and the reputation of the organisation; and to work in a spirit of openness and trust always challenging practice or behavior that compromises the reputation or values in any way. Vision Values A society where every person who is ill or disabled and every carer can live well and enjoy life Pioneering we will continuously try new approaches and ideas, challenging the status quo. Uncompromising we will do what we say we are going to do and when we are going to do it. Compassionate we are committed to enabling people to have choice over their care and support. Person Specification Essential Experience Required Desirable Experience Required Experience of leading or managing frontline services. Experience of managing staff and/or volunteers. Experience of safeguarding responsibilities. A network of contacts within local authorities, the health sector and voluntary sector organisations in Herefordshire. Experience of working with unpaid carers or people with care/support needs. Experience of business case development and bid writing/contract tendering. Experience of managing Health & Safety risks. Knowledge of the Care Act and carers rights Essential Skills and Abilities Required Desirable Skills and Abilities Required Strong leadership and team building skills. Able to look at the bigger picture and devise plans and priorities that are clearly aligned to achieving an agreed strategy. To also contribute to decision-making and future strategy development. Ability to enact and/or manage change. Excellent communication and relationship building skills, able to communicate effectively with service users, external partners, funders and professionals. Ability to work co-operatively and effectively with colleagues across the organisation. Ability to obtain and provide insight and analysis to ensure funders fully understand the value of our services and that we are meeting contract requirements with a focus on meeting targets and demonstrating outcomes. Capacity to resolve complex and/or challenging situations with the ability to influence actions and appropriately and positively respond to constructive criticism or challenge. Ability to maintain professional boundaries, including appropriate levels of confidentiality and the requirements of GDPR. Qualifications Required Other Desirable Criteria Good working knowledge of Microsoft Office applications Ability and willingness to travel as part of the role and wider organisational requirements. A commitment to continual professional development Positive attitude toward carers and committed to equality, diversity and inclusion. Knowledge of using CRM systems. ILM Level 5 or above NB: This role profile is not intended to be an exhaustive list of duties and responsibilities, but to give an indication of the main areas of activity and involvement This role profile is an outline of the key tasks and responsibilities of the post, and the post holder may be required to undertake additional duties appropriate to the pay band. The post may change over time to reflect the developing needs of the Charity and its services, as well as the personal development needs of the post holder. This post is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check.
Apr 03, 2026
Full time
ROLE PROFILE: Carers Service Manager - Herefordshire Carer Links Responsible to: Director of Governance and Charitable Services Responsible for: Operational team operating across Herefordshire Location: Hybrid Home / Office Based Fred Bulmer Centre, Hereford (minimum two days in the office) Salary: £30,000 Hours of Work: Full Time 37.5 hours per week Key Purpose / WHY? The Carers Services Manager will play a vital role in leading a team to assist unpaid carers to connect with their communities and access the support they need within Herefordshire. The role will support the Herefordshire team, who deliver the what matters assessment to carers and provide bespoke, person-centered information, advice and guidance to people accessing our services. Support includes but is not limited to; one-to-one support, events and activities, as well as signposting and referring to relevant agencies for additional support helping people on their caring journey. The role will work alongside internal teams and external partners to create community connections, develop an outreach support program, linking people to community resources with a focus on preventing the need for escalation to statutory services. Key accountabilities & responsibilities 1. Service Leadership and Delivery Oversee day to day delivery of our commissioned Information, Advice and Guidance service for unpaid Carers in Herefordshire Facilitate the application, review and distribution of small grants to unpaid carers across the region as required Monitor service quality and delivery and report monthly Key Performance Indicators and quarterly monitoring reports to Local Authority Commissioners. Ensure reporting demonstrates the scale, impact, and quality of our services. Meet with commissioners to review service performance quarterly Ensure the service is visible and accessible to carers from all communities Support carer self-identification and address barriers to engagement, including those faced by underrepresented groups of carers Help raise the profile and recognition of TuVida to assist with recruitment, service-user and partner engagement and financial sustainability by contributing to social media presence and the website 2. Service Development Work collaboratively with senior colleagues, identifying opportunities for sustainable growth, and working to execute commercial opportunities, including supporting and/or leading on tendering, Bidding, and negotiating new business as well as business retention strategies and mobilisation of new business. 3. Team Management Lead and develop a team to deliver person-centered outcomes for unpaid carers across Herefordshire providing practical support and guidance as required Provide exemplary leadership and management for the team, including regular team meetings, 121 s and objective setting, caseload management, performance reviews and promoting professional development and well-being Create development plans for team members, identifying training needs and growth opportunities within the team and wider organisation Foster a collaborative team environment that promotes knowledge sharing, continuous improvement, and high-performance standards Delegate effectively while maintaining oversight of service quality and manager satisfaction Oversee recruitment and inductions of new staff Manage leave and staff absence Act as designated safeguarding lead for the team, maintaining hight standards of safeguarding practice. Support the team through the process of raising safeguards and following up on safeguarding concerns complying with internal and external agencies policies and procedures. 4. Partnership and Stakeholder Engagement Ensure the services work collaboratively with partners and community services, manage the delivery of a program of support and services that help improve the wellbeing of carers and which respond to their needs and aspirations. Lead on increasing the awareness of TuVida s services in the county, including development of marketing materials, attending events, stakeholder meetings and increasing recognition of and support available for unpaid carers. Build and maintain effective relationships with local authority, health services, and other stakeholders and third sector organisations involved in supporting carers Represent the service at multi-agency meetings and network meetings Promote awareness of carer rights and needs within the community through talks and training General As a carers services manager the post holder will be a key brand ambassador and a custodian of our values and our reputation. The post holder will lead by example in every area of their work and will work in accordance with the organisation s policies and procedures. We are an organisation led by our culture and values. Our expectation is that all employees will adhere to behaviors that demonstrate these values in everything they do and all decisions they make. No matter what role an employee holds in the organisation, we expect them to operate with compassion for our clients and for each other; to fiercely protect and promote the brand and the reputation of the organisation; and to work in a spirit of openness and trust always challenging practice or behavior that compromises the reputation or values in any way. Vision Values A society where every person who is ill or disabled and every carer can live well and enjoy life Pioneering we will continuously try new approaches and ideas, challenging the status quo. Uncompromising we will do what we say we are going to do and when we are going to do it. Compassionate we are committed to enabling people to have choice over their care and support. Person Specification Essential Experience Required Desirable Experience Required Experience of leading or managing frontline services. Experience of managing staff and/or volunteers. Experience of safeguarding responsibilities. A network of contacts within local authorities, the health sector and voluntary sector organisations in Herefordshire. Experience of working with unpaid carers or people with care/support needs. Experience of business case development and bid writing/contract tendering. Experience of managing Health & Safety risks. Knowledge of the Care Act and carers rights Essential Skills and Abilities Required Desirable Skills and Abilities Required Strong leadership and team building skills. Able to look at the bigger picture and devise plans and priorities that are clearly aligned to achieving an agreed strategy. To also contribute to decision-making and future strategy development. Ability to enact and/or manage change. Excellent communication and relationship building skills, able to communicate effectively with service users, external partners, funders and professionals. Ability to work co-operatively and effectively with colleagues across the organisation. Ability to obtain and provide insight and analysis to ensure funders fully understand the value of our services and that we are meeting contract requirements with a focus on meeting targets and demonstrating outcomes. Capacity to resolve complex and/or challenging situations with the ability to influence actions and appropriately and positively respond to constructive criticism or challenge. Ability to maintain professional boundaries, including appropriate levels of confidentiality and the requirements of GDPR. Qualifications Required Other Desirable Criteria Good working knowledge of Microsoft Office applications Ability and willingness to travel as part of the role and wider organisational requirements. A commitment to continual professional development Positive attitude toward carers and committed to equality, diversity and inclusion. Knowledge of using CRM systems. ILM Level 5 or above NB: This role profile is not intended to be an exhaustive list of duties and responsibilities, but to give an indication of the main areas of activity and involvement This role profile is an outline of the key tasks and responsibilities of the post, and the post holder may be required to undertake additional duties appropriate to the pay band. The post may change over time to reflect the developing needs of the Charity and its services, as well as the personal development needs of the post holder. This post is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check.
Harris Hill Charity Recruitment Specialists
Rochester, Kent
Harris Hill are delighted to be working with a wonderful charity to recruit for the Senior Events Manager in order to cover maternity leave. As Senior Events Manager, you will take ownership of the full event lifecycle from concept through to delivery and evaluation. You ll play a key role in enhancing existing events, introducing fresh ideas, and ensuring every participant has an exceptional experience. Working closely with internal teams, volunteers, and external suppliers, you ll ensure events are delivered safely, professionally, and to a high standard. You will also line manage and support an Events Manager, helping to drive performance and development within the team. Key responsibilities Lead the planning, coordination, marketing, and delivery of a diverse events programme Manage events end to end, including logistics, supplier coordination, and on the day delivery Ensure all events meet safety and compliance standards, including risk assessments Develop creative, engaging supporter journeys to maximise participation and fundraising Monitor budgets, track income and expenditure, and report on performance Conduct post-event evaluations and use data insights to improve future events Build strong relationships with supporters, stakeholders, and partners Collaborate with marketing teams to promote events and maintain brand consistency Identify new opportunities to grow income and supporter engagement Manage fundraising platforms such as Enthuse, GivePanel, and JustGiving Provide leadership, coaching, and support to a direct report About you: You re an experienced events professional with a passion for delivering high-quality experiences and driving results. You thrive in a fast-paced environment and are confident managing multiple priorities. You will bring: Proven experience delivering a wide range of events from planning to execution Strong project management and organisational skills Excellent communication and relationship building abilities . Full clean driving license Salary: £38,000- £42,000 per annum Location: Rochester Airport, Kent Contract type: 12 months FTC, full time Closing date: On rolling basis Interview: TBC Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Apr 03, 2026
Full time
Harris Hill are delighted to be working with a wonderful charity to recruit for the Senior Events Manager in order to cover maternity leave. As Senior Events Manager, you will take ownership of the full event lifecycle from concept through to delivery and evaluation. You ll play a key role in enhancing existing events, introducing fresh ideas, and ensuring every participant has an exceptional experience. Working closely with internal teams, volunteers, and external suppliers, you ll ensure events are delivered safely, professionally, and to a high standard. You will also line manage and support an Events Manager, helping to drive performance and development within the team. Key responsibilities Lead the planning, coordination, marketing, and delivery of a diverse events programme Manage events end to end, including logistics, supplier coordination, and on the day delivery Ensure all events meet safety and compliance standards, including risk assessments Develop creative, engaging supporter journeys to maximise participation and fundraising Monitor budgets, track income and expenditure, and report on performance Conduct post-event evaluations and use data insights to improve future events Build strong relationships with supporters, stakeholders, and partners Collaborate with marketing teams to promote events and maintain brand consistency Identify new opportunities to grow income and supporter engagement Manage fundraising platforms such as Enthuse, GivePanel, and JustGiving Provide leadership, coaching, and support to a direct report About you: You re an experienced events professional with a passion for delivering high-quality experiences and driving results. You thrive in a fast-paced environment and are confident managing multiple priorities. You will bring: Proven experience delivering a wide range of events from planning to execution Strong project management and organisational skills Excellent communication and relationship building abilities . Full clean driving license Salary: £38,000- £42,000 per annum Location: Rochester Airport, Kent Contract type: 12 months FTC, full time Closing date: On rolling basis Interview: TBC Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Hale Community and Youth Centre is a vibrant, inclusive charity at the heart of the local community. We provide a wide range of services, activities and meeting spaces for people of all ages - from our Community Fridge & Cupboard to community development projects, social activities and events. We are now looking for a dynamic, values driven Centre Manager to lead the day to day running of the Centre and help shape its future. You will: • Lead the smooth, safe and effective running of the Centre, including the Youth Centre • Manage and support staff, contractors and volunteers • Oversee safeguarding, Health & Safety, GDPR and compliance • Build strong relationships with partners, families and the wider community • Lead income generation, fundraising and marketing activity • Support the delivery of high quality projects and services • Promote the Centre s profile, visibility and impact You are: • A proactive, compassionate leader • Experienced in managing people and projects • Skilled in fundraising, marketing or income generation. • Confident building relationships with diverse groups • Organised, adaptable and community-minded • Experienced with your services is desireabl Why Join Us? • Supportive and inclusive culture • Real autonomy and community impact • Flexible working • A much-loved community and youth facility How to Apply The full Job Description and Person Specification are available to download from our website - please read them before applying. Closing date: Monday 20th April Interviews: w/c Monday 4th May
Apr 03, 2026
Full time
Hale Community and Youth Centre is a vibrant, inclusive charity at the heart of the local community. We provide a wide range of services, activities and meeting spaces for people of all ages - from our Community Fridge & Cupboard to community development projects, social activities and events. We are now looking for a dynamic, values driven Centre Manager to lead the day to day running of the Centre and help shape its future. You will: • Lead the smooth, safe and effective running of the Centre, including the Youth Centre • Manage and support staff, contractors and volunteers • Oversee safeguarding, Health & Safety, GDPR and compliance • Build strong relationships with partners, families and the wider community • Lead income generation, fundraising and marketing activity • Support the delivery of high quality projects and services • Promote the Centre s profile, visibility and impact You are: • A proactive, compassionate leader • Experienced in managing people and projects • Skilled in fundraising, marketing or income generation. • Confident building relationships with diverse groups • Organised, adaptable and community-minded • Experienced with your services is desireabl Why Join Us? • Supportive and inclusive culture • Real autonomy and community impact • Flexible working • A much-loved community and youth facility How to Apply The full Job Description and Person Specification are available to download from our website - please read them before applying. Closing date: Monday 20th April Interviews: w/c Monday 4th May
Order Processor LDG Contracts has been a trusted name in the construction industry for over 35 years, specializing in the manufacturing and installation of high-quality aluminium doors, windows, and glazing solutions. We are committed to excellence, safety, and innovation, holding numerous industry accreditations and meeting British Standards to ensure top-tier products and services. We are looking to recruit an experienced aluminium processor who can confidently read and interpret architectural drawings. The ideal candidate will have at least 3 years experience in a similar role with previous experience of using Logikal. Order Processor Position: We are seeking a Commercial Window and Door Order Processor to join our dynamic team. This a pivotal role and you will be working off drawings created by our inhouse Design Team., Key Responsibilities Order Management: Process commercial and orders with accuracy. Documentation: Prepare Logical Paperwork from our Architectural drawings. Software Operation: Preferably experienced with Logical or similar industry-specific software Scheduling: Maintain master schedules and track project metrics for real-time visibility. Procurement: Conduct material take-offs, produce MRP and bespoke orders, and liaise with purchasing. Quality Control: Check work for accuracy and stay updated on building regulations. Client Liaison: Provide technical support when required. Performance: Achieve KPIs and personal targets set by management and meet deadline . Requirements: Required Qualifications & Skills Minimum 2 -3 years experience in the window processing field. Proficiency with Logical or similar software. Strong knowledge of building regulations within the window industry. Ability to create Manufacturing/Works orders for the factory floor Excellent communication, organizational, and planning skills. Strong IT skills (Word, Excel, Outlook). GCSE in Maths and English (or equivalent). Exceptional attention to detail. Other information: Hours: 42 hours per week, Monday to Friday Salary: £40,000 per annum In return, we offer: 28 days holidays (including Bank Holidays) Pension scheme Ongoing training and Personal Development Opportunities Social events Free Parking Thank you for your interest in working for LDG CONTRACTS.
Apr 03, 2026
Full time
Order Processor LDG Contracts has been a trusted name in the construction industry for over 35 years, specializing in the manufacturing and installation of high-quality aluminium doors, windows, and glazing solutions. We are committed to excellence, safety, and innovation, holding numerous industry accreditations and meeting British Standards to ensure top-tier products and services. We are looking to recruit an experienced aluminium processor who can confidently read and interpret architectural drawings. The ideal candidate will have at least 3 years experience in a similar role with previous experience of using Logikal. Order Processor Position: We are seeking a Commercial Window and Door Order Processor to join our dynamic team. This a pivotal role and you will be working off drawings created by our inhouse Design Team., Key Responsibilities Order Management: Process commercial and orders with accuracy. Documentation: Prepare Logical Paperwork from our Architectural drawings. Software Operation: Preferably experienced with Logical or similar industry-specific software Scheduling: Maintain master schedules and track project metrics for real-time visibility. Procurement: Conduct material take-offs, produce MRP and bespoke orders, and liaise with purchasing. Quality Control: Check work for accuracy and stay updated on building regulations. Client Liaison: Provide technical support when required. Performance: Achieve KPIs and personal targets set by management and meet deadline . Requirements: Required Qualifications & Skills Minimum 2 -3 years experience in the window processing field. Proficiency with Logical or similar software. Strong knowledge of building regulations within the window industry. Ability to create Manufacturing/Works orders for the factory floor Excellent communication, organizational, and planning skills. Strong IT skills (Word, Excel, Outlook). GCSE in Maths and English (or equivalent). Exceptional attention to detail. Other information: Hours: 42 hours per week, Monday to Friday Salary: £40,000 per annum In return, we offer: 28 days holidays (including Bank Holidays) Pension scheme Ongoing training and Personal Development Opportunities Social events Free Parking Thank you for your interest in working for LDG CONTRACTS.
Business Development Manager Fire Suppression (EMEA, Data Centre Focus) Johnson Controls is a global leader in smart, sustainable building solutions. With a market-leading portfolio in fire protection and suppression systems, we deliver safety technologies to commercial, industrial, and public sector clients click apply for full job details
Apr 03, 2026
Full time
Business Development Manager Fire Suppression (EMEA, Data Centre Focus) Johnson Controls is a global leader in smart, sustainable building solutions. With a market-leading portfolio in fire protection and suppression systems, we deliver safety technologies to commercial, industrial, and public sector clients click apply for full job details
Facilities Manager / Authorised Person Oxford Posted by Hays Hays Facilities Management is recruiting for an experienced Facilities Manager / Authorised Person to lead hard service delivery across a multi-site client portfolio in Oxford.This is a senior, technically focused role with full accountability for engineering performance, statutory compliance and safety across multiple buildings click apply for full job details
Apr 03, 2026
Seasonal
Facilities Manager / Authorised Person Oxford Posted by Hays Hays Facilities Management is recruiting for an experienced Facilities Manager / Authorised Person to lead hard service delivery across a multi-site client portfolio in Oxford.This is a senior, technically focused role with full accountability for engineering performance, statutory compliance and safety across multiple buildings click apply for full job details
We have a rewarding opportunity available for a Female IDVA Team Manager to join our team based in South Gloucestershire . You will join us on a part-time , permanent basis , working 30 hours per week including participation in our our of hours telephone on-call rota and some evenings and Saturdays. In return, you will receive a competitive salary of Point 27 £38,220 pro rata per annum plus benefits . Established in 1999, Next Link is the leading provider of domestic abuse services to adult and child survivors in Bristol, South Gloucestershire, and North Somerset. At Next Link we are committed to providing holistic, empowering, trauma informed and personalised support and advocacy to people experiencing domestic abuse. With a focus on survivor s safety and recovery, we believe the provision of flexible support tailored to survivor s needs can be transformational, helping to maximise independence and self-determination so survivors can make informed choices. In return for joining us, we will offer you: Up to 30 days annual leave (depending on length of service) 3 extra holidays including International Women s Day Excellent development and training opportunities Employer pension contribution (minimum 5% of your gross salary) Mindful Employer Plus Scheme Cycle to Work Scheme Long Service Awards Health and Wellbeing programme About the role: This Team management post will take a lead role within Next Link Domestic Abuse services, supporting women, men and children experiencing or who have experienced domestic violence and abuse. This Manager has primary responsibility for managing an integrated staff team to deliver: South Glos IDVA Service MARAC representation MASH DRIVE Collaborating with other Managers in Next Link, Missing Link and Safe Link to maximise the achievement of the teams and wider organisational objectives and standards, promoting effective communication and teamwork. Key duties and responsibilities of our Female IDVA Team Manager This IDVA Team Manager post will take responsibility for managing our team of Independent Domestic Violence Advisors operating across South Glos. Provide leadership and performance management for the staff team under your remit, manage the services according to service level agreements, ensuring staff work to high professional standards. Promote the service through building positive relationships with Survivors, Police, Lighthouse, current and potential referrers. Ensure effective access to the service for survivors and encourage their engagement with the service, through multi agency working and service flexibility. Co-ordinate and manage referral and support delivery process in line with the referrals and allocations policies and risk assessment procedures, ensuring a quick and effective response to meet client need. Determine staff caseloads and manage service and staff capacity, co-ordinating the team s support of service users using the full range of contact and support methods. Ensure risk assessments (including DASH), safety plans, support plans, referrals, and risk management plans are carried out to a high standard and are managed appropriately and that the service is represented at the MARAC. Act as organisational MARAC lead jointly with our Service Manager in South Glos. Join our team of Safeguarding Officer s across the organisations. The successful candidate will: Have substantial experience of working with victims/survivors of sexual violence or domestic abuse. Team management experience, including staff support, supervision and performance management within the housing, domestic abuse, or similar support sector. Extensive experience of trauma informed practice and sensitively assessing and responding to the needs and risks of survivors and children experiencing domestic violence. Experience working with multi agency partners e.g. The Police, Social Services and MARAC. Experience of delivering presentations and/or training. Demonstrable experience of being proactive rather than reactive: focuses on preventing problems in the future rather than just resolving immediate issues. A current, full driving licence and access to appropriate motorised transport is essential. If you are motivated, resourceful and passionate please apply now to join us as our Female South Glos IDVA Team Manager .
Apr 03, 2026
Full time
We have a rewarding opportunity available for a Female IDVA Team Manager to join our team based in South Gloucestershire . You will join us on a part-time , permanent basis , working 30 hours per week including participation in our our of hours telephone on-call rota and some evenings and Saturdays. In return, you will receive a competitive salary of Point 27 £38,220 pro rata per annum plus benefits . Established in 1999, Next Link is the leading provider of domestic abuse services to adult and child survivors in Bristol, South Gloucestershire, and North Somerset. At Next Link we are committed to providing holistic, empowering, trauma informed and personalised support and advocacy to people experiencing domestic abuse. With a focus on survivor s safety and recovery, we believe the provision of flexible support tailored to survivor s needs can be transformational, helping to maximise independence and self-determination so survivors can make informed choices. In return for joining us, we will offer you: Up to 30 days annual leave (depending on length of service) 3 extra holidays including International Women s Day Excellent development and training opportunities Employer pension contribution (minimum 5% of your gross salary) Mindful Employer Plus Scheme Cycle to Work Scheme Long Service Awards Health and Wellbeing programme About the role: This Team management post will take a lead role within Next Link Domestic Abuse services, supporting women, men and children experiencing or who have experienced domestic violence and abuse. This Manager has primary responsibility for managing an integrated staff team to deliver: South Glos IDVA Service MARAC representation MASH DRIVE Collaborating with other Managers in Next Link, Missing Link and Safe Link to maximise the achievement of the teams and wider organisational objectives and standards, promoting effective communication and teamwork. Key duties and responsibilities of our Female IDVA Team Manager This IDVA Team Manager post will take responsibility for managing our team of Independent Domestic Violence Advisors operating across South Glos. Provide leadership and performance management for the staff team under your remit, manage the services according to service level agreements, ensuring staff work to high professional standards. Promote the service through building positive relationships with Survivors, Police, Lighthouse, current and potential referrers. Ensure effective access to the service for survivors and encourage their engagement with the service, through multi agency working and service flexibility. Co-ordinate and manage referral and support delivery process in line with the referrals and allocations policies and risk assessment procedures, ensuring a quick and effective response to meet client need. Determine staff caseloads and manage service and staff capacity, co-ordinating the team s support of service users using the full range of contact and support methods. Ensure risk assessments (including DASH), safety plans, support plans, referrals, and risk management plans are carried out to a high standard and are managed appropriately and that the service is represented at the MARAC. Act as organisational MARAC lead jointly with our Service Manager in South Glos. Join our team of Safeguarding Officer s across the organisations. The successful candidate will: Have substantial experience of working with victims/survivors of sexual violence or domestic abuse. Team management experience, including staff support, supervision and performance management within the housing, domestic abuse, or similar support sector. Extensive experience of trauma informed practice and sensitively assessing and responding to the needs and risks of survivors and children experiencing domestic violence. Experience working with multi agency partners e.g. The Police, Social Services and MARAC. Experience of delivering presentations and/or training. Demonstrable experience of being proactive rather than reactive: focuses on preventing problems in the future rather than just resolving immediate issues. A current, full driving licence and access to appropriate motorised transport is essential. If you are motivated, resourceful and passionate please apply now to join us as our Female South Glos IDVA Team Manager .
Closing date: 15-04-2026 Distribution Manager - Plymouth Up to £75,000 plus excellent benefits (Work Level 5) Full-time 5 days over 7 (including some weekends) Plymouth Depot, PL7 4JH We're looking for a Distribution Manager to lead the day to day operational performance of our Plymouth depot, ensuring warehouse and transport operations are run safely, efficiently and to plan so products reach our stores on time, every time. Why this role matters In this role you'll take ownership for the smooth running of the depot, balancing service, cost, safety and people priorities in a fast paced logistics setting. A big part of the role is making sure resources are in the right place at the right time, and that risks are managed well. You'll lead senior teams across warehouse and transport, monitor performance against key metrics and work closely with our union partners. Your focus will be on keeping operations stable and compliant, finding smarter ways of working and creating an environment where colleagues feel supported and set up to succeed. What you'll do • Lead the end to end operation of the Plymouth depot, making sure warehouse and transport activities are delivered safely, compliantly and in line with service expectations • Coach, mentor, and nurture your team, sharing your knowledge and experience to help support effective decision-making • Deliver the people plan within the depot helping to build a positive culture and strong colleague engagement • Work with senior operational leaders to set clear priorities and keep tight control of performance, costs and resources • Drive continuous improvement across productivity, service and cost identifying issues, implementing practical solutions and embedding sustainable change • Oversee operational risk, ensuring robust controls are in place and that colleagues understand their responsibilities for safety, security and compliance • Work closely with union representatives to manage operational change, attendance, wellbeing and workforce planning constructively • Collaborate with colleagues across the wider Co op logistics network to share best practice and support network wide performance and change initiatives What you'll bring We're committed to making our roles as accessible as possible, so we only ask for the minimum criteria. To thrive here, you'll need to bring: • Proven experience leading large scale operational teams in a logistics or similarly complex environment • Strong operational judgement, with the ability to balance service delivery, cost control and people impact • Experience translating operational plans into clear actions and priorities for leaders and teams • The confidence to manage risk, challenge constructively and take decisive action when needed • A practical, coaching led leadership style, focused on developing capability and driving consistent operational standards Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: • An annual bonus (based on personal and business performance) • 28 days holiday (rising to 32 with service) plus bank holidays • A pension with up to 10% employer contributions • Private healthcare • 30% discount on Co-op products and 10% off other brands • Stream - early access to a percentage of your pay as you earn it • Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice • 24/7 colleague support service • Training and support for your development and career progression • Cycle-to-work scheme A place you'll belong We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion Please note that we may close applications for this role early. As part of your application, you'll need to complete an online assessment. This assessment typically takes up to 50 minutes. If you're a current Co-op colleague, this does not need to be completed.
Apr 03, 2026
Full time
Closing date: 15-04-2026 Distribution Manager - Plymouth Up to £75,000 plus excellent benefits (Work Level 5) Full-time 5 days over 7 (including some weekends) Plymouth Depot, PL7 4JH We're looking for a Distribution Manager to lead the day to day operational performance of our Plymouth depot, ensuring warehouse and transport operations are run safely, efficiently and to plan so products reach our stores on time, every time. Why this role matters In this role you'll take ownership for the smooth running of the depot, balancing service, cost, safety and people priorities in a fast paced logistics setting. A big part of the role is making sure resources are in the right place at the right time, and that risks are managed well. You'll lead senior teams across warehouse and transport, monitor performance against key metrics and work closely with our union partners. Your focus will be on keeping operations stable and compliant, finding smarter ways of working and creating an environment where colleagues feel supported and set up to succeed. What you'll do • Lead the end to end operation of the Plymouth depot, making sure warehouse and transport activities are delivered safely, compliantly and in line with service expectations • Coach, mentor, and nurture your team, sharing your knowledge and experience to help support effective decision-making • Deliver the people plan within the depot helping to build a positive culture and strong colleague engagement • Work with senior operational leaders to set clear priorities and keep tight control of performance, costs and resources • Drive continuous improvement across productivity, service and cost identifying issues, implementing practical solutions and embedding sustainable change • Oversee operational risk, ensuring robust controls are in place and that colleagues understand their responsibilities for safety, security and compliance • Work closely with union representatives to manage operational change, attendance, wellbeing and workforce planning constructively • Collaborate with colleagues across the wider Co op logistics network to share best practice and support network wide performance and change initiatives What you'll bring We're committed to making our roles as accessible as possible, so we only ask for the minimum criteria. To thrive here, you'll need to bring: • Proven experience leading large scale operational teams in a logistics or similarly complex environment • Strong operational judgement, with the ability to balance service delivery, cost control and people impact • Experience translating operational plans into clear actions and priorities for leaders and teams • The confidence to manage risk, challenge constructively and take decisive action when needed • A practical, coaching led leadership style, focused on developing capability and driving consistent operational standards Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: • An annual bonus (based on personal and business performance) • 28 days holiday (rising to 32 with service) plus bank holidays • A pension with up to 10% employer contributions • Private healthcare • 30% discount on Co-op products and 10% off other brands • Stream - early access to a percentage of your pay as you earn it • Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice • 24/7 colleague support service • Training and support for your development and career progression • Cycle-to-work scheme A place you'll belong We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion Please note that we may close applications for this role early. As part of your application, you'll need to complete an online assessment. This assessment typically takes up to 50 minutes. If you're a current Co-op colleague, this does not need to be completed.
Venue Manager The British Music Experience is the UK's museum of popular music-an immersive destination where visitors can relive the defining moments that shaped Britain's global musical legacy. Home to an unparalleled collection of iconic stage outfits, instruments, and memorabilia, the museum tells the story of British music from 1945 to the present day, celebrating its origins, evolution, and cultural impact. Our dynamic venue features interactive galleries, dedicated learning spaces, cutting-edge audiovisual installations, an instrument studio, a dance area, and a live performance venue. Alongside this, our Learning and Public Programmes, as well as a vibrant schedule of temporary exhibitions, enhance the visitor experience through a diverse range of events-from educational workshops for schools to expert-led masterclasses and live performances. Visitors can also enjoy our retail offering, showcasing the very best in music heritage merchandise, and a café overlooking the iconic River Mersey. We are now seeking an experienced and driven Venue Manager to join our senior leadership team. This is a pivotal role responsible for overseeing the operational and commercial success of the British Music Experience. The successful candidate will lead on venue operations and play a key role in shaping and delivering strategic business initiatives. The role encompasses oversight of ticketing strategy, content programming, human resources, marketing and PR, group sales and travel trade, social media, and retail operations. This is a unique opportunity to join an award-winning organisation at the heart of the UK's cultural landscape and to play a central role in driving its continued growth and success. Application Procedure For further details, please refer to the full job description. To apply, please submit your CV along with a cover letter outlining your suitability for the role to: Deadline: 12 noon, Friday 24 April 2026 Interviews: Week commencing 4 May 2026 First-stage interviews will be conducted via Zoom. Candidates shortlisted for a second interview will be invited to attend in person at the museum during the week commencing 11 May 2026. If you have not heard from us by 5:00pm on Friday 1 May, please assume your application has not been successful on this occasion. The British Music Experience is committed to being an equal opportunities employer and welcomes applications from all suitably qualified candidates. Venue Manager Job Description REPORTING TO - Executive Director LOCATION - British Music Experience (BME) DIRECT REPORTS - Visitor Experience Manager, AV Technician HOURS - Annualised, full-time - fully flexible over 7 days Job Purpose The Venue Manager plays a key leadership role within the British Music Experience, responsible for overseeing the smooth and efficient running of the venue's daily and strategic operations. This position covers all aspects of operations management, including business planning, health and safety, ticketing, marketing and PR, group sales and travel trade, retail, education and corporate hospitality. Working closely with the Executive Director and other senior team members, the Venue Manager will ensure that the British Music Experience continues to deliver outstanding visitor experiences while achieving its commercial and strategic objectives. Key Responsibilities Operational Management Lead the day-to-day operations of the British Music Experience, ensuring the venue runs efficiently and to the highest standards. Manage all internal operations and external service providers to deliver a seamless visitor experience. Oversee staff rotas, payroll, and petty cash. Maintain high standards of presentation across the venue, ensuring that all front-of-house areas meet agreed service standards. Act as Duty Manager as required, taking responsibility for the smooth running of the visitor attraction. Assist the Visitor Experience Management team in delivering an education programme that upholds quality standards, meets educational needs, and aligns with charitable objectives. Business Planning and Performance Work with the Executive Director to develop and deliver the annual business plan and budget. Undertake market research and analysis to inform business decisions and identify growth opportunities. Monitor performance across all departments, analysing financial, operational, and customer data to ensure business objectives are met. Represent the British Music Experience at relevant meetings and industry events. People Management Provide effective line management for the Visitor Experience Manager and AV Technician. Support recruitment, induction, training, and performance reviews in collaboration with the Executive Director. Oversee and develop the BME Volunteer Programme, ensuring it supports both operational needs and volunteer engagement. Promote a positive, collaborative, and inclusive workplace culture. Health, Safety and Compliance Lead on the management of Health & Safety, including maintaining up-to-date risk assessments and compliance documentation. Oversee the building maintenance programme, ensuring all facilities, exhibitions, and systems are safe and well maintained. Monitor and review incidents and accidents, ensuring effective reporting and follow-up. Ensure all areas and services remain accessible to visitors with disabilities. Customer Experience and Commercial Development Oversee the customer feedback and complaints process, ensuring issues are handled promptly and effectively. Monitor all commercial activities - including retail, ticketing, and events - to ensure they meet financial targets and business objectives. Work with the management team on web updates, social media content, and promotional activity to drive engagement and visitor growth. Collaborate across teams to ensure consistent and accurate visitor information is available across all channels. Collection and Content Oversight Work with the Collection & Public Programme Manager to oversee the display, maintenance, and periodic refresh of exhibition content. Support the development of new initiatives that enhance the visitor offer and align with BME's mission. Corporate Hospitality Respond promptly and professionally to all enquiries, prepare tailored quotes, and coordinate venue show-rounds. Collaborate with third-party caterers to deliver exceptional service and ensure a seamless client experience. Develop detailed event plans and provide hands-on support to event teams throughout execution. Essential Criteria Proven experience in venue or operations management. Demonstrated leadership experience with responsibility for managing staff and teams. Strong financial and analytical skills, with experience managing budgets and achieving performance targets. Confident user of IT systems and digital tools. Desirable Criteria Good knowledge of Liverpool's tourism, leisure, and events sectors. Passion for and knowledge of British popular music history. Experience in event management or within a museum, gallery, or visitor attraction setting. Core Competencies Strategic, organised, and capable of delivering to agreed plans and priorities. Self-motivated and able to work independently when required. Excellent communication and interpersonal skills, with the ability to build strong relationships across teams. Collaborative and supportive leadership style. Analytical and solutions-focused approach to problem-solving. Commitment to outstanding visitor experience and service quality.
Apr 03, 2026
Full time
Venue Manager The British Music Experience is the UK's museum of popular music-an immersive destination where visitors can relive the defining moments that shaped Britain's global musical legacy. Home to an unparalleled collection of iconic stage outfits, instruments, and memorabilia, the museum tells the story of British music from 1945 to the present day, celebrating its origins, evolution, and cultural impact. Our dynamic venue features interactive galleries, dedicated learning spaces, cutting-edge audiovisual installations, an instrument studio, a dance area, and a live performance venue. Alongside this, our Learning and Public Programmes, as well as a vibrant schedule of temporary exhibitions, enhance the visitor experience through a diverse range of events-from educational workshops for schools to expert-led masterclasses and live performances. Visitors can also enjoy our retail offering, showcasing the very best in music heritage merchandise, and a café overlooking the iconic River Mersey. We are now seeking an experienced and driven Venue Manager to join our senior leadership team. This is a pivotal role responsible for overseeing the operational and commercial success of the British Music Experience. The successful candidate will lead on venue operations and play a key role in shaping and delivering strategic business initiatives. The role encompasses oversight of ticketing strategy, content programming, human resources, marketing and PR, group sales and travel trade, social media, and retail operations. This is a unique opportunity to join an award-winning organisation at the heart of the UK's cultural landscape and to play a central role in driving its continued growth and success. Application Procedure For further details, please refer to the full job description. To apply, please submit your CV along with a cover letter outlining your suitability for the role to: Deadline: 12 noon, Friday 24 April 2026 Interviews: Week commencing 4 May 2026 First-stage interviews will be conducted via Zoom. Candidates shortlisted for a second interview will be invited to attend in person at the museum during the week commencing 11 May 2026. If you have not heard from us by 5:00pm on Friday 1 May, please assume your application has not been successful on this occasion. The British Music Experience is committed to being an equal opportunities employer and welcomes applications from all suitably qualified candidates. Venue Manager Job Description REPORTING TO - Executive Director LOCATION - British Music Experience (BME) DIRECT REPORTS - Visitor Experience Manager, AV Technician HOURS - Annualised, full-time - fully flexible over 7 days Job Purpose The Venue Manager plays a key leadership role within the British Music Experience, responsible for overseeing the smooth and efficient running of the venue's daily and strategic operations. This position covers all aspects of operations management, including business planning, health and safety, ticketing, marketing and PR, group sales and travel trade, retail, education and corporate hospitality. Working closely with the Executive Director and other senior team members, the Venue Manager will ensure that the British Music Experience continues to deliver outstanding visitor experiences while achieving its commercial and strategic objectives. Key Responsibilities Operational Management Lead the day-to-day operations of the British Music Experience, ensuring the venue runs efficiently and to the highest standards. Manage all internal operations and external service providers to deliver a seamless visitor experience. Oversee staff rotas, payroll, and petty cash. Maintain high standards of presentation across the venue, ensuring that all front-of-house areas meet agreed service standards. Act as Duty Manager as required, taking responsibility for the smooth running of the visitor attraction. Assist the Visitor Experience Management team in delivering an education programme that upholds quality standards, meets educational needs, and aligns with charitable objectives. Business Planning and Performance Work with the Executive Director to develop and deliver the annual business plan and budget. Undertake market research and analysis to inform business decisions and identify growth opportunities. Monitor performance across all departments, analysing financial, operational, and customer data to ensure business objectives are met. Represent the British Music Experience at relevant meetings and industry events. People Management Provide effective line management for the Visitor Experience Manager and AV Technician. Support recruitment, induction, training, and performance reviews in collaboration with the Executive Director. Oversee and develop the BME Volunteer Programme, ensuring it supports both operational needs and volunteer engagement. Promote a positive, collaborative, and inclusive workplace culture. Health, Safety and Compliance Lead on the management of Health & Safety, including maintaining up-to-date risk assessments and compliance documentation. Oversee the building maintenance programme, ensuring all facilities, exhibitions, and systems are safe and well maintained. Monitor and review incidents and accidents, ensuring effective reporting and follow-up. Ensure all areas and services remain accessible to visitors with disabilities. Customer Experience and Commercial Development Oversee the customer feedback and complaints process, ensuring issues are handled promptly and effectively. Monitor all commercial activities - including retail, ticketing, and events - to ensure they meet financial targets and business objectives. Work with the management team on web updates, social media content, and promotional activity to drive engagement and visitor growth. Collaborate across teams to ensure consistent and accurate visitor information is available across all channels. Collection and Content Oversight Work with the Collection & Public Programme Manager to oversee the display, maintenance, and periodic refresh of exhibition content. Support the development of new initiatives that enhance the visitor offer and align with BME's mission. Corporate Hospitality Respond promptly and professionally to all enquiries, prepare tailored quotes, and coordinate venue show-rounds. Collaborate with third-party caterers to deliver exceptional service and ensure a seamless client experience. Develop detailed event plans and provide hands-on support to event teams throughout execution. Essential Criteria Proven experience in venue or operations management. Demonstrated leadership experience with responsibility for managing staff and teams. Strong financial and analytical skills, with experience managing budgets and achieving performance targets. Confident user of IT systems and digital tools. Desirable Criteria Good knowledge of Liverpool's tourism, leisure, and events sectors. Passion for and knowledge of British popular music history. Experience in event management or within a museum, gallery, or visitor attraction setting. Core Competencies Strategic, organised, and capable of delivering to agreed plans and priorities. Self-motivated and able to work independently when required. Excellent communication and interpersonal skills, with the ability to build strong relationships across teams. Collaborative and supportive leadership style. Analytical and solutions-focused approach to problem-solving. Commitment to outstanding visitor experience and service quality.
Coca-Cola Europacific Partners
East Kilbride, Lanarkshire
Production Team Leader - East Kilbride Permanent Annualised Flex Conti Contract (42 hrs, 7 day days & nights operation) Structured career development + Annual performance related pay bonus and pay reviews + Share scheme + Competitive pension contributions + Range of flexible benefits and Corporate discounts, holiday buy/sell scheme and optional health care + Life assurance + Free parking + Free hot and cold drinks and subsidised canteen + Excellent parental benefits + Flexible working What you become part of: Our East Kilbride site produces around 32 million cases of drinks every year across four production lines - two glass and two PET. It is the only site in GB that produces our Appletiser range in glass , offering a unique operational environment and exposure to specialist production. Today, the site operates with a team of around 220 employees, and continues to grow and evole. Experience gained here can lead to strong career progression opportunities both within East Kilbride and across our wider GB and Europacific network. What to expect: As a Production Team Leader, you will report to the Production Manager and lead a team of approximately 10-12 colleagues. You will ensure your team and production lines deliver the required output across performance, labour utilisation, quality, yield, and CRS targets. This is a highly visible role where leadership, data driven decision making, and operational rigour are key. Your responsibilities will include: Delivering daily production volumes on high efficiency lines Achieving planned downtime targets and reducing unplanned downtime events Working closely with QESH to strengthen Quality, Environment, Health and Safety standards Managing yield performance to meet budget targets for ingredients and packaging Embedding operational excellence through disciplined routines and strong use of data Leading your team in the delivery of the site maintenance strategy Achieving 100% compliance across maintenance schedules Maintaining exceptionally high standards of GMP (Good Manufacturing Practices) Leading, developing, and engaging your team through performance management Building future talent pipelines through development and coaching Fostering a strong safety culture and championing safe working practices Skills & Essentials: We're looking for someone who brings: Proven leadership experience Strong decision making abilities in a fast paced environment Excellent communication and influencing skills A self starter mindset with a desire to learn and succeed Strong organisational skills and the ability to prioritise effectively Knowledge of SAP (advantageous but not essential) The closing date for applications is 16/04/26. We reserve the right to close this advertisement early if we receive a high volume of applications. To ensure you are considered for this role, we encourage you to apply as soon as possible. We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world's most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we've got some way to go, but we'll get there with the support of our people. It's them who drive our future growth. To find out more about what it's like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider. We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that's true for you - please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.
Apr 03, 2026
Full time
Production Team Leader - East Kilbride Permanent Annualised Flex Conti Contract (42 hrs, 7 day days & nights operation) Structured career development + Annual performance related pay bonus and pay reviews + Share scheme + Competitive pension contributions + Range of flexible benefits and Corporate discounts, holiday buy/sell scheme and optional health care + Life assurance + Free parking + Free hot and cold drinks and subsidised canteen + Excellent parental benefits + Flexible working What you become part of: Our East Kilbride site produces around 32 million cases of drinks every year across four production lines - two glass and two PET. It is the only site in GB that produces our Appletiser range in glass , offering a unique operational environment and exposure to specialist production. Today, the site operates with a team of around 220 employees, and continues to grow and evole. Experience gained here can lead to strong career progression opportunities both within East Kilbride and across our wider GB and Europacific network. What to expect: As a Production Team Leader, you will report to the Production Manager and lead a team of approximately 10-12 colleagues. You will ensure your team and production lines deliver the required output across performance, labour utilisation, quality, yield, and CRS targets. This is a highly visible role where leadership, data driven decision making, and operational rigour are key. Your responsibilities will include: Delivering daily production volumes on high efficiency lines Achieving planned downtime targets and reducing unplanned downtime events Working closely with QESH to strengthen Quality, Environment, Health and Safety standards Managing yield performance to meet budget targets for ingredients and packaging Embedding operational excellence through disciplined routines and strong use of data Leading your team in the delivery of the site maintenance strategy Achieving 100% compliance across maintenance schedules Maintaining exceptionally high standards of GMP (Good Manufacturing Practices) Leading, developing, and engaging your team through performance management Building future talent pipelines through development and coaching Fostering a strong safety culture and championing safe working practices Skills & Essentials: We're looking for someone who brings: Proven leadership experience Strong decision making abilities in a fast paced environment Excellent communication and influencing skills A self starter mindset with a desire to learn and succeed Strong organisational skills and the ability to prioritise effectively Knowledge of SAP (advantageous but not essential) The closing date for applications is 16/04/26. We reserve the right to close this advertisement early if we receive a high volume of applications. To ensure you are considered for this role, we encourage you to apply as soon as possible. We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world's most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we've got some way to go, but we'll get there with the support of our people. It's them who drive our future growth. To find out more about what it's like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider. We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that's true for you - please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.
Reports to: JPW Property Management Board Works Alongside: Property Managers, Administrators, Accounts Team Salary: £40,000 - £45,000 Negotiable depending on experience. Location: London Department/Division: Property Management Overall Purpose To undertake the efficient and effective management of the property portfolio to ensure that all clients/parties are satisfied with the service provided. This will include: Maintaining and strengthening existing client relationships. Building new business. Ensuring provision of a high level of customer service throughout the Property Management team. Key Responsibilities A) Financial Management To draft service charge budgets in advance of the year-end and to seek client approval for implementation. To ensure budget is accurately filed and passed with appropriate coding to the Accounts Manager. To review expenditure to date, using financial reports to review budget to actual. To understand and gauge cash-flow to site, identifying creditor problems and funding issues and to take action to prevent funding problems. To ensure service charge and ground rent demands are issued in advance of the due date, liaise with Accounts Manager accordingly ensuring accuracy of demands issued. To identify, on a regular basis debtor problem and to take action accordingly. To advise the client of action proposed and to seek client approval for referral to County Court/LVT. To ensure client reports are issued on time to client in liaison with the Accounts Manager. To ensure invoices that are received are correctly addressed to the client, checked for accuracy and 'married' to the instructing paperwork/estimate/certificate of valuation. Ensure invoices are processed as quickly as possible, correctly coded and passed on to the account team. To ensure, in liaison with the Accounts Manager, that year-end accounts are processed and audited/certified. Ensure credit/deficit charged out and accounts distributed to lessees. To liaise with the Accounts Manager in the matter of void charges on new developments. B) Day to Day Management To undertake regular site visits and to inspect common parts areas and plant rooms where safely accessible. To log in upon every site visit with caretaker/concierge staff where no staff exists to ensure diary entries are made for future reference. To identify areas for improvement, cleanliness, breach of safety regulations and to take action to remedy the same. Ensure areas of maintenance concern are addressed with the site staff and action taken to remedy. Where site has no staff to ensure that the maintenance coordination team is aware of the need to instruct contractors and to issue works orders. Undertake review of cyclical repairs and to identify the need for reviewing reserve fund transfer or setting the budget to collect funds in advance of major works. To understand the process and procedures relevant to sending out the consultation notices. Where on-account charges are necessary to ensure levies are raised. Liaise with appropriate professional/technical advisors as instructed. To ensure the block has a current management agreement and familiarity with the agreement is achieved. To identify fee income due outside of management fee is charged and collected in liaison with in-house personnel. To review contracts and identify savings and/or service level improvements and where appropriate take advice from the Board. To employ, supervise, train or provide training for site staff and to undertake disciplinary measures on behalf of the client. As necessary. To ensure staff contracts are issued within two months of employment and to ensure probation review is undertaken. To advise the client of any staffing issues likely to affect the client's position. To ensure Health and Safety regulations and statutes adhered to in the management of the sites. Where breaches are identified, take action to remedy the situation and to keep the client informed at all times. To ensure contractors maintain PI insurance, have current CIS certificate and provide a safe working method statement when undertaking works on site, particularly where working at height, plant rooms and confined spaces and on roofs. To provide advice to the client on matters affecting their position with contractors/lessees and referring to specialist advisors as necessary. To attend regular client meetings, AGM's, EGMs and Resident Association meetings having regard to the management agreement. Issue of minutes in a timely manner following these meetings To have full understanding of the insurance department regarding claims/renewal and placing of insurance. To maintain an accurate 'bible' relating to the property on the company's property management database. To deal with correspondence by email, letter and phone calls in a timely manner. All necessary filing both electronic and paper. Office related tasks include photocopying, faxing, post, registered mail, covering the switchboard/reception duties as required. Any other reasonable tasks as requested by the Board. C) Sustaining and Building Business To have regular contact with clients and quickly discern and act to resolve client complaints To help build a business where customer service is at the forefront of all of the company's activities. Key Relationships Internal With members of the JPW Property Management team, administrators Accounts Team, and maintenance companies. Excellent communication skills between different teams/ external parties are essential. Experience of successfully organizing team-building events and initiatives is desirable. External Lessees, Clients, Freeholders, Developers, Contractors, Site Staff. Experience of successfully and promptly resolving client complaints is essential. Decision Making Authority Jointly with Property Managers & Directors, Clients on major works and matters of potential litigation. Education/Qualifications Member of the IRPM/AssocRICS and good education level although training sponsorship for right person. Experience Minimum 3 years blocks of flat management experience. Commercial management experience advantageous Due to the nature of our business this is a developing job description, and additions or changes will be made as and when the need arises, with full consultation beforehand.
Apr 03, 2026
Full time
Reports to: JPW Property Management Board Works Alongside: Property Managers, Administrators, Accounts Team Salary: £40,000 - £45,000 Negotiable depending on experience. Location: London Department/Division: Property Management Overall Purpose To undertake the efficient and effective management of the property portfolio to ensure that all clients/parties are satisfied with the service provided. This will include: Maintaining and strengthening existing client relationships. Building new business. Ensuring provision of a high level of customer service throughout the Property Management team. Key Responsibilities A) Financial Management To draft service charge budgets in advance of the year-end and to seek client approval for implementation. To ensure budget is accurately filed and passed with appropriate coding to the Accounts Manager. To review expenditure to date, using financial reports to review budget to actual. To understand and gauge cash-flow to site, identifying creditor problems and funding issues and to take action to prevent funding problems. To ensure service charge and ground rent demands are issued in advance of the due date, liaise with Accounts Manager accordingly ensuring accuracy of demands issued. To identify, on a regular basis debtor problem and to take action accordingly. To advise the client of action proposed and to seek client approval for referral to County Court/LVT. To ensure client reports are issued on time to client in liaison with the Accounts Manager. To ensure invoices that are received are correctly addressed to the client, checked for accuracy and 'married' to the instructing paperwork/estimate/certificate of valuation. Ensure invoices are processed as quickly as possible, correctly coded and passed on to the account team. To ensure, in liaison with the Accounts Manager, that year-end accounts are processed and audited/certified. Ensure credit/deficit charged out and accounts distributed to lessees. To liaise with the Accounts Manager in the matter of void charges on new developments. B) Day to Day Management To undertake regular site visits and to inspect common parts areas and plant rooms where safely accessible. To log in upon every site visit with caretaker/concierge staff where no staff exists to ensure diary entries are made for future reference. To identify areas for improvement, cleanliness, breach of safety regulations and to take action to remedy the same. Ensure areas of maintenance concern are addressed with the site staff and action taken to remedy. Where site has no staff to ensure that the maintenance coordination team is aware of the need to instruct contractors and to issue works orders. Undertake review of cyclical repairs and to identify the need for reviewing reserve fund transfer or setting the budget to collect funds in advance of major works. To understand the process and procedures relevant to sending out the consultation notices. Where on-account charges are necessary to ensure levies are raised. Liaise with appropriate professional/technical advisors as instructed. To ensure the block has a current management agreement and familiarity with the agreement is achieved. To identify fee income due outside of management fee is charged and collected in liaison with in-house personnel. To review contracts and identify savings and/or service level improvements and where appropriate take advice from the Board. To employ, supervise, train or provide training for site staff and to undertake disciplinary measures on behalf of the client. As necessary. To ensure staff contracts are issued within two months of employment and to ensure probation review is undertaken. To advise the client of any staffing issues likely to affect the client's position. To ensure Health and Safety regulations and statutes adhered to in the management of the sites. Where breaches are identified, take action to remedy the situation and to keep the client informed at all times. To ensure contractors maintain PI insurance, have current CIS certificate and provide a safe working method statement when undertaking works on site, particularly where working at height, plant rooms and confined spaces and on roofs. To provide advice to the client on matters affecting their position with contractors/lessees and referring to specialist advisors as necessary. To attend regular client meetings, AGM's, EGMs and Resident Association meetings having regard to the management agreement. Issue of minutes in a timely manner following these meetings To have full understanding of the insurance department regarding claims/renewal and placing of insurance. To maintain an accurate 'bible' relating to the property on the company's property management database. To deal with correspondence by email, letter and phone calls in a timely manner. All necessary filing both electronic and paper. Office related tasks include photocopying, faxing, post, registered mail, covering the switchboard/reception duties as required. Any other reasonable tasks as requested by the Board. C) Sustaining and Building Business To have regular contact with clients and quickly discern and act to resolve client complaints To help build a business where customer service is at the forefront of all of the company's activities. Key Relationships Internal With members of the JPW Property Management team, administrators Accounts Team, and maintenance companies. Excellent communication skills between different teams/ external parties are essential. Experience of successfully organizing team-building events and initiatives is desirable. External Lessees, Clients, Freeholders, Developers, Contractors, Site Staff. Experience of successfully and promptly resolving client complaints is essential. Decision Making Authority Jointly with Property Managers & Directors, Clients on major works and matters of potential litigation. Education/Qualifications Member of the IRPM/AssocRICS and good education level although training sponsorship for right person. Experience Minimum 3 years blocks of flat management experience. Commercial management experience advantageous Due to the nature of our business this is a developing job description, and additions or changes will be made as and when the need arises, with full consultation beforehand.
Job title: Head of Finance & Business Services Reports to: Director of Operations Salary: In the region of £39,000. Flexible based on experience and qualifications Location: Hybrid Hours: Full time 37.5 hours over 5 days Objective: 2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. Aims: Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite Ensure that bereavement boxes are available at each of these hospitals Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person Provide support to individuals who witness the sudden death of a child or young person Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person To advocate and campaign on behalf of suddenly bereaved families 2wish Cymru and 2wish: 2wish has been established since 2012 and has since grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death. We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under. We work in partnership with professionals who refer into the charity on behalf of families, so they don t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us. We were founded as a Welsh organisation providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage. In January 2024, we expanded into phase one England, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. And in July 2025 we expanded into phase two England, namely Merseyside, Devon and Cornwall, Wiltshire, Dorset, Hampshire and the Isle of Wight. Context of role: The Headof Finance & Business Services will be a key member of the senior leadership team, responsible for ensuring the charity is financially sustainable, legally compliant and operationally efficient. This role provides strategic oversight of finance, governance, HR, IT, facilities, risk management, and business administration, enabling the charity to deliver its mission effectively and responsibly. Line management responsibilities, including Business Services Officer and Finance and Administration Officer. Key responsibilities: Strategic Leadership Act as a senior advisor to the CEO and Board of Trustees on financial strategy, organisational performance, risk, and governance. Lead on the development and implementation of long-term financial plans, budgets, and business services strategies. Contribute to organisational planning, change management, and culture-building across the charity. Financial Management Oversee all aspects of financial management, including grants and foundations, forecasting, management accounts, statutory accounts, and cashflow. Ensure accurate financial reporting in compliance within the Charity SORP, and relevant regulatory frameworks. Lead on financial risk management, reserve s policy, investment planning, and financial controls. Oversee payroll, pension administration, procurement, and contract management. Support fundraising colleagues with financial modelling, grant budgets, and reporting to funders. Business Services Oversight Lead and develop the business services function, which include IT, facilities, data protection and health & safety. Oversee HR policies, employee relations, recruitment processes, and wellbeing initiatives with the support of our HR consultants. Ensure reliable IT systems, digital security, and effective use of Microsoft 365 and organisational software with the support of our IT consultants ITCS. Manage the Business Services Officer who oversees office facilities, leases, equipment, and supplier relationships. Hold line management responsibilities for our Business Services Officer and Finance and Administration Officer. Leadership and People Management Provide inspirational leadership to finance and business services staff. Support a culture of accountability, continuous improvement, compassion, and teamwork. Champion organisational values, equity, diversity, and inclusion in all areas of operations General: To be responsible for organising own work agenda, time management and administration. To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate. To attend weekend and evening community events in support of the charity as necessary. Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role. It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken. You will be subject to performance review, which will incorporate a review of the above duties and performance over the period. This role is subject to a DBS check. Person specification: Essential Fully or part qualified in accountancy or qualified by experience (QBE). Proven financial leadership experience within the third sector or a, challenging values-driven organisation. Strong understanding of charity finance, including SORP, restricted/unrestricted, designated funds, grant applications and reporting. Experience of managing governance, risk, compliance, and business administrative functions. Excellent communication, interpersonal, and relationship building skills. Ability to work collaboratively whilst providing strong challenge and professional insight. Demonstrable commitment to the mission and values of 2wish. Assist with compliance of the Equality Act, Employment Rights Act / Bill & General Data Protection Regulations. Desirable Experience supporting or working alongside a Board of Trustees. Experience leading digital transformation or implementing new systems. Understanding bereavement-support environments What we do for you: Contract type: Permanent Hours: Normal office hours are 9am 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu. Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable. Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it s auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions employer 3% and employee 5%). Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s. Additional benefits for our employees: An Employee Assistance Programme, including wellbeing support Free parking on 2wish premises Free branded 2wish clothing An extra annual leave day on your birthday Incremental increase in holiday entitlement based on length of service Paid sick leave Discounts for personal purchases on 2wish Merchandise Discounted tickets to UK 2wish events for staff and family Extra holiday entitlement when taking part in 2wish overseas events Company mobile phone for performance of duties Tools/equipment required for the performance of duties Reimbursement of work expenses Bright Exchange employee discounts Auto-enrolment into company contributory pension scheme after 3 months service How to apply: Please return a CV and covering letter, or a CV and two-minute video,. Closing date: Friday 3rd April 2026 Thank you very much for your interest in the role. Please note, if you do not hear from us within ten working days of the closing date, you have been unsuccessful on this occasion.
Apr 03, 2026
Full time
Job title: Head of Finance & Business Services Reports to: Director of Operations Salary: In the region of £39,000. Flexible based on experience and qualifications Location: Hybrid Hours: Full time 37.5 hours over 5 days Objective: 2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. Aims: Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite Ensure that bereavement boxes are available at each of these hospitals Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person Provide support to individuals who witness the sudden death of a child or young person Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person To advocate and campaign on behalf of suddenly bereaved families 2wish Cymru and 2wish: 2wish has been established since 2012 and has since grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death. We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under. We work in partnership with professionals who refer into the charity on behalf of families, so they don t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us. We were founded as a Welsh organisation providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage. In January 2024, we expanded into phase one England, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. And in July 2025 we expanded into phase two England, namely Merseyside, Devon and Cornwall, Wiltshire, Dorset, Hampshire and the Isle of Wight. Context of role: The Headof Finance & Business Services will be a key member of the senior leadership team, responsible for ensuring the charity is financially sustainable, legally compliant and operationally efficient. This role provides strategic oversight of finance, governance, HR, IT, facilities, risk management, and business administration, enabling the charity to deliver its mission effectively and responsibly. Line management responsibilities, including Business Services Officer and Finance and Administration Officer. Key responsibilities: Strategic Leadership Act as a senior advisor to the CEO and Board of Trustees on financial strategy, organisational performance, risk, and governance. Lead on the development and implementation of long-term financial plans, budgets, and business services strategies. Contribute to organisational planning, change management, and culture-building across the charity. Financial Management Oversee all aspects of financial management, including grants and foundations, forecasting, management accounts, statutory accounts, and cashflow. Ensure accurate financial reporting in compliance within the Charity SORP, and relevant regulatory frameworks. Lead on financial risk management, reserve s policy, investment planning, and financial controls. Oversee payroll, pension administration, procurement, and contract management. Support fundraising colleagues with financial modelling, grant budgets, and reporting to funders. Business Services Oversight Lead and develop the business services function, which include IT, facilities, data protection and health & safety. Oversee HR policies, employee relations, recruitment processes, and wellbeing initiatives with the support of our HR consultants. Ensure reliable IT systems, digital security, and effective use of Microsoft 365 and organisational software with the support of our IT consultants ITCS. Manage the Business Services Officer who oversees office facilities, leases, equipment, and supplier relationships. Hold line management responsibilities for our Business Services Officer and Finance and Administration Officer. Leadership and People Management Provide inspirational leadership to finance and business services staff. Support a culture of accountability, continuous improvement, compassion, and teamwork. Champion organisational values, equity, diversity, and inclusion in all areas of operations General: To be responsible for organising own work agenda, time management and administration. To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate. To attend weekend and evening community events in support of the charity as necessary. Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role. It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken. You will be subject to performance review, which will incorporate a review of the above duties and performance over the period. This role is subject to a DBS check. Person specification: Essential Fully or part qualified in accountancy or qualified by experience (QBE). Proven financial leadership experience within the third sector or a, challenging values-driven organisation. Strong understanding of charity finance, including SORP, restricted/unrestricted, designated funds, grant applications and reporting. Experience of managing governance, risk, compliance, and business administrative functions. Excellent communication, interpersonal, and relationship building skills. Ability to work collaboratively whilst providing strong challenge and professional insight. Demonstrable commitment to the mission and values of 2wish. Assist with compliance of the Equality Act, Employment Rights Act / Bill & General Data Protection Regulations. Desirable Experience supporting or working alongside a Board of Trustees. Experience leading digital transformation or implementing new systems. Understanding bereavement-support environments What we do for you: Contract type: Permanent Hours: Normal office hours are 9am 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu. Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable. Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it s auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions employer 3% and employee 5%). Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s. Additional benefits for our employees: An Employee Assistance Programme, including wellbeing support Free parking on 2wish premises Free branded 2wish clothing An extra annual leave day on your birthday Incremental increase in holiday entitlement based on length of service Paid sick leave Discounts for personal purchases on 2wish Merchandise Discounted tickets to UK 2wish events for staff and family Extra holiday entitlement when taking part in 2wish overseas events Company mobile phone for performance of duties Tools/equipment required for the performance of duties Reimbursement of work expenses Bright Exchange employee discounts Auto-enrolment into company contributory pension scheme after 3 months service How to apply: Please return a CV and covering letter, or a CV and two-minute video,. Closing date: Friday 3rd April 2026 Thank you very much for your interest in the role. Please note, if you do not hear from us within ten working days of the closing date, you have been unsuccessful on this occasion.
About Spinal Research Every two hours, someone in the UK becomes paralysed. Globally, more than 15 million people live with paralysis. At Spinal Research, our vision is a world where paralysis can be cured. We fund groundbreaking research to deliver life-changing treatments for people with spinal cord injuries. By backing the brightest minds and fostering innovation, we are driving progress towards what could be the medical breakthrough of the 21st century: curing paralysis. We will not stop until that future is achieved. Role We are seeking a proactive and experienced Office Manager who will report to the Head of Strategy & Operations, and be responsible for health & safety, and HR for the organisation. This exciting role will also ensure the smooth running of the office space, support staff wellbeing and team culture, and assist the CEO and Trustees as Secretary to the Borad. Key Responsibilities Office Management Develop and implement office policies and procedures to ensure compliance with legal, and Health & Safety requirements. Serve as the main contact for the office s building management, and keep staff updated about the premises as needed. Maintain and organise the office space and storage unit. Provide general administrative support as needed. Health & Safety Act as the Health & Safety Officer for the organisation. Collaborate with external consultants to ensure compliance with current legislation, and annual Health & Safety assessments. Keep team members informed about office safety, First Aiders, and Fire Wardens; maintain up-to-date records on SharePoint and in the office. Attend relevant training to stay current with new legislation. Human Resources Serve as the first point of contact for staff HR matters; including annual leave, sickness, contract changes, and updates to the staff handbook. Work with the charity s external consultant and legal advisors to resolve HR issues. Support recruitment by posting job openings, scheduling interviews, and managing candidate communications. Maintain accurate employee records. Manage onboarding and offboarding processes, ensuring payroll and benefits information is correctly shared. Review and recommend employee benefits based on changing team needs. Manage the in-house learning portal and ensure all staff training is current and relevant. Company Secretarial Duties Act as Secretary to the Board of Trustees. Manage correspondence with the Charity Commission and Companies House. Ensure timely submission of required documents and accurate record-keeping on SharePoint. Coordinate and schedule Trustee meetings, ensuring all documentation is completed ahead of deadlines. Skills & Experience Excellent communication and interpersonal skills, with the ability to engage effectively at all levels. Strong organisational and multitasking abilities, with attention to detail. Proven experience as an Office Manager or in a similar administrative role. Proficient in Microsoft Office Suite (Word, Excel, Outlook), SharePoint, and other relevant software. Solid understanding of HR processes and Health & Safety regulations. Proactive, adaptable, and able to solve problems and make decisions independently. Willingness to work occasional additional hours as required. Benefits 4 day working week Five weeks annual leave plus bank holidays (pro-rata for part-time staff). Flexible working hours, with core hours between 10am 4pm. Hybrid remote working (minimum one day per week in the office, on Borough High Street). Private health insurance cash plan. 8% pension plan. Cycle to Work Scheme. Onsite gym.
Apr 03, 2026
Full time
About Spinal Research Every two hours, someone in the UK becomes paralysed. Globally, more than 15 million people live with paralysis. At Spinal Research, our vision is a world where paralysis can be cured. We fund groundbreaking research to deliver life-changing treatments for people with spinal cord injuries. By backing the brightest minds and fostering innovation, we are driving progress towards what could be the medical breakthrough of the 21st century: curing paralysis. We will not stop until that future is achieved. Role We are seeking a proactive and experienced Office Manager who will report to the Head of Strategy & Operations, and be responsible for health & safety, and HR for the organisation. This exciting role will also ensure the smooth running of the office space, support staff wellbeing and team culture, and assist the CEO and Trustees as Secretary to the Borad. Key Responsibilities Office Management Develop and implement office policies and procedures to ensure compliance with legal, and Health & Safety requirements. Serve as the main contact for the office s building management, and keep staff updated about the premises as needed. Maintain and organise the office space and storage unit. Provide general administrative support as needed. Health & Safety Act as the Health & Safety Officer for the organisation. Collaborate with external consultants to ensure compliance with current legislation, and annual Health & Safety assessments. Keep team members informed about office safety, First Aiders, and Fire Wardens; maintain up-to-date records on SharePoint and in the office. Attend relevant training to stay current with new legislation. Human Resources Serve as the first point of contact for staff HR matters; including annual leave, sickness, contract changes, and updates to the staff handbook. Work with the charity s external consultant and legal advisors to resolve HR issues. Support recruitment by posting job openings, scheduling interviews, and managing candidate communications. Maintain accurate employee records. Manage onboarding and offboarding processes, ensuring payroll and benefits information is correctly shared. Review and recommend employee benefits based on changing team needs. Manage the in-house learning portal and ensure all staff training is current and relevant. Company Secretarial Duties Act as Secretary to the Board of Trustees. Manage correspondence with the Charity Commission and Companies House. Ensure timely submission of required documents and accurate record-keeping on SharePoint. Coordinate and schedule Trustee meetings, ensuring all documentation is completed ahead of deadlines. Skills & Experience Excellent communication and interpersonal skills, with the ability to engage effectively at all levels. Strong organisational and multitasking abilities, with attention to detail. Proven experience as an Office Manager or in a similar administrative role. Proficient in Microsoft Office Suite (Word, Excel, Outlook), SharePoint, and other relevant software. Solid understanding of HR processes and Health & Safety regulations. Proactive, adaptable, and able to solve problems and make decisions independently. Willingness to work occasional additional hours as required. Benefits 4 day working week Five weeks annual leave plus bank holidays (pro-rata for part-time staff). Flexible working hours, with core hours between 10am 4pm. Hybrid remote working (minimum one day per week in the office, on Borough High Street). Private health insurance cash plan. 8% pension plan. Cycle to Work Scheme. Onsite gym.
