Customer Service Advisor

Pay: £13.00 per hour

Job Description:

Quattro Resourcing have openings for a confident Customer Service Associate on an immediate basis for a full-time role based in Haverhill, Suffolk.

Although we are looking for someone with previous experience in a similar role, full-training will be provided if required.

Position: Customer Service Advisor

Location: Haverhill, Suffolk

Schedule: Monday to Friday. 0900 to 1730hrs, Saturday (rota basis), 10am to 2pm

Weekends, Bank Holidays & Overtime: Weekends & Bank Holidays not required.

Salary: Starting at £13.00 per hour (negotiable depending on experience)

Daily duties:

• Have the ability to consistently answer and direct phone calls in a polite and professional manner.
• Deal with customer tickets via internal systems and act on these accordingly.
• Greet visitors and direct them to the appropriate person or department
• Perform general clerical duties, including photocopying, faxing, mailing and data entry.
• Maintain electronic and hard copy filing systems
• Assist in the preparation of regularly scheduled reports
• Enter data into spreadsheets and maintain databases
• Manage inventory of office supplies and place orders when necessary
• Coordinate and schedule appointments and meetings
• Provide administrative support to ensure efficient operation of the office

Requirements:

• Excellent phone etiquette and communication skills
• Strong organisational skills with the ability to multitask
• Proficient in computerised systems
• Previous experience in an administrative or office role is essential
• Attention to detail and accuracy in data entry tasks
• Ability to type accurately and efficiently
• Self-motivated
• Willingness to learn & progress

This is a temp to perm position.