Commercial Account Handler

  • Stride Resource Management
  • Coventry, Warwickshire
  • Jan 31, 2026
Full time Marketing

Job Description

We're working with a well-established independent insurance broker in Coventry who are looking to recruit a Commercial Account Handler to join their busy commercial team.

This is an excellent opportunity for someone looking to manage a portfolio of SME clients and develop their commercial insurance career in a supportive, professional environment.

The Role:

As a Commercial Account Handler, you'll be responsible for managing a portfolio of SME clients, handling renewals, day-to-day queries, and liaising with insurers to deliver high-quality service.

Key Responsibilities:

  • Managing renewals, mid-term adjustments, and client servicing

  • Preparing and issuing policy documentation and renewal information

  • Liaising with insurers to secure competitive cover

  • Maintaining accurate client records and documentation

  • Supporting Account Executives with client meetings and servicing

  • Ensuring all work complies with FCA and internal standards

About You:
  • Experience in commercial insurance broking, ideally SME-focused

  • Good technical knowledge of property, liability, combined, and fleet insurance

  • Excellent communication and organisational skills

  • Customer-focused, proactive, and detail-oriented

  • Cert CII qualified or working towards (support provided)

  • Experience with Acturis or similar broking systems desirable

What's on Offer:
  • Salary: £27,000 - £32,000

  • Office-based role in Coventry

  • 25 days holiday plus bank holidays

  • Pension scheme and company benefits

  • Professional development and CII study support

  • Friendly, collaborative team environment

  • Career progression opportunities

This is a great opportunity for an ambitious Commercial Account Handler to join a respected independent broker in Coventry, managing a varied client portfolio and building their commercial insurance career.

Apply today or contact us for a confidential discussion